Optometrist Jobs in Jordan
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<p>Our Mission is to Simplify Life. We simplify and automate complex decision-making for customer-centric industries, including Utilities, Financial Services, Logistics, and Government, that drive the world's economies. We are looking for a technically dominant, operationally rigorous Director of Emerging Technology to lead our EmTech engineering team in Jordan. You will own the full engineering mandate of our Emerging Technology practice, setting the standard for how we architect, build, and deliver solutions across low-code enterprise platforms, microservices, and modern cloud-native stacks. You will lead highly skilled engineers building on complex, production-grade systems. Your technical depth matches theirs: you can engage in deep architectural debates, evaluate trade-offs with precision, and make decisions that hold up under production pressure. Your credibility is built on expertise, not title. Technical mastery is only half the mandate. You are the anchor of the EmTech team , absorbing external complexity and translating it into calm, structured direction. You build a culture of accountability, equitable performance, and consistent delivery excellence, where merit is the only currency. You operate on the same clear sequence: What , then How , then Who . Core Mindset & Traits Technically Credible. You can architect on a whiteboard, debug in a terminal, and evaluate an estimate with the fluency of someone who has shipped for years. Credibility is the foundation of your authority. Mission-Oriented. Driven by outcomes and measurable impact. Pressure Absorber. When urgency hits, your team feels a clear plan and steady direction. Empathetic and Consistent. You invest deeply in your people, and you hold a consistent bar for everyone. Standards apply equally, and fairness is the foundation of trust. Data-Informed. Dashboards, defect rates, and deployment logs: the numbers speak. Operator, Not a Theorist. u200b Forged in live delivery: systems scaled, teams built, deadlines met. Key Responsibilities: Technical Leadership & Engineering Excellence Hands-on technical oversight across the EmTech portfolio: Mendix (or equivalent), microservices, APIs, cloud-native stacks. Personally engage in architecture reviews, estimates, and technical decisions; ensure honest, rigorous commitments. Drive code quality standards, technical debt management, and design review practices. Lead evaluation and adoption of emerging tech (AI/ML, intelligent automation), separating hype from production-ready capability. Establish engineering KPIs: velocity, defect density, deployment frequency, MTTR. EmTech Team Leadership & Culture Serve as the senior engineering leader for the team, with clarity and full executive backing. Act as the strategic buffer between external pressure and your engineers. Enforce transparent, consistent engineering practices from sprint ceremonies to quarterly reviews. Establish a structured communication cadence with global leadership. Delivery Execution & Performance Management Own delivery accountability across all EmTech programs, on time, on budget, on spec. Implement rigorous delivery governance: sprint discipline, milestone tracking, dependency and risk management. Run data-driven delivery reviews against objective metrics. Address performance gaps with speed and fairness. Performance-First, Equitable Culture Promotions, bonuses, and assignments earned through measurable contribution, never tenure, relationships, or lobbying. Anchor evaluations to objective, documented criteria visible before the review period. Build career development frameworks with clear competency milestones. Ensure diverse technical talent thrives through a system that rewards capability and eliminates favoritism. Engineering Talent Development Mentor and develop engineering leads and senior engineers into the next generation of technical leaders. Ensure every engineer has clarity on scope, priorities, and growth trajectory. Design rapid onboarding; build a learning culture that makes EmTech a destination for top regional talent.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education</strong> Bachelor's in CS, Software Engineering, or Information Systems (required); Master's (strongly preferred).</li><li><strong>Technical Expertise</strong> Deep, hands-on experience with low-code enterprise platforms, specifically Mendix or an equivalent platform (OutSystems, Power Platform at enterprise scale). Proven expertise in microservices, API design, event-driven and distributed systems. Modern stacks: cloud-native (AWS/Azure/GCP), Docker, Kubernetes, CI/CD, DevOps. Software quality engineering and emerging-tech evaluation discipline.</li><li><strong>Leadership & Experience</strong> 15+ years in tech, with 5+ years leading engineering teams of 20+. Proven track record building/scaling high-performing engineering teams and performance systems. Senior technical leader for a practice/team/CoE; client-facing delivery; developing engineering leads.</li><li><strong>Knowledge, Skills & Abilities</strong> Agile/SAFe/DAD; change leadership; Jira/Azure DevOps/Confluence. English & Arabic (required)</li><li><strong>Certifications & Preferences</strong> Mendix certification (Intermediate/Advanced) (strongly preferred) PMP/PMI-ACP (preferred) MENA market experience.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>What we are looking for Are you a strategic Monitoring, Evaluation, Accountability and Learning (MEAL) leader who thrives on turning data into better decisions? Do you believe that local partnerships, evidence, and community voices should drive humanitarian action? We're looking for someone who combines technical excellence with strategic thinking and a passion for partnership. You will need to have sound knowledge and experience with systems within a well established international organisation preferably from humanitarian/ development sectors.</p><p>What you will do As the MEAL Manager, you will provide strategic leadership for Monitoring, Evaluation, Accountability and Learning across the Human Mobility Hub and its partner-led programmes. Working within a dynamic multi-country matrix structure, you will lead the development of MEAL systems, strengthen partner capacity, champion accountability to affected communities, and ensure evidence and learning drive programme quality and strategic decision-making. You'll collaborate closely with programme teams, partners, senior leadership, and NRC's Global MEAL Unit to embed a culture of learning, innovation, and continuous improvement.</p><p>In this position you will:</p><ul><li>Lead the design, implementation and continuous improvement of MEAL strategies, systems, standards and SOPs across the Human Mobility Hub.</li><li>Strengthen the quality of partner-led programmes through technical guidance, quality assurance, and capacity development.</li><li>Develop learning agendas, evaluations, and evidence generation that influence programme adaptation and organisational strategy.</li><li>Champion accountability by strengthening community feedback mechanisms and ensuring communities' voices shape programme decisions.</li><li>Support proposal development, logframes, theories of change, indicators, and MEAL budgets for donor-funded programmes.</li><li>Build and facilitate a vibrant MEAL Community of Practice that promotes peer learning and harmonised approaches across partners.</li><li>Promote ethical data management, safeguarding, data protection, and Safe & Inclusive Programming throughout all MEAL processes.</li><li>Lead the rollout of digital MEAL systems and information management platforms that improve programme quality and reporting.</li><li>Mentor and coach MEAL staff and partners while fostering a culture of collaboration, innovation, and continuous learning.</li></ul><p>What you will bring</p><ul><li>At least 6 years of progressive MEAL experience, including 3 years in a management role within an international NGO.</li><li>Experience supporting humanitarian or displacement programmes in complex or post-conflict environments.</li><li>Strong expertise in monitoring, evaluation, research, accountability, learning, and information management.</li><li>Demonstrated experience working with local partners and strengthening partner-led MEAL systems.</li><li>Excellent analytical skills and the ability to transform complex data into actionable insights.</li><li>Experience with digital data collection platforms, programme evaluations, and evidence generation.</li><li>Strong facilitation, coaching, and stakeholder engagement skills.</li><li>Fluency in English and Arabic (French is an advantage).</li></ul><p>Please download the detailed job description to learn more about the position.</p><p>What we offer</p><ul><li>Duty station: Amman, Jordan; Damascus, Syria; Beirut, Lebanon; Tunis, Tunisia</li><li>Fixed term contract: 6 months (possibility of renewal based on availability of funding)</li><li>Travel: 30% to areas of operation.</li><li>Salary/benefits: Grade 9 on NRC's grading structure.</li></ul><p>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</p><p>Find out more about the benefits of working for NRC</p><p>Important information about the application process</p><ul><li>We invite applications from qualified candidates matching the profile.</li><li>Applicants must be legally eligible to work in Amman Jordan, We are unable to provide work permits or visa sponsorships for this position.</li><li>Please ensure you attach copies of your academic and professional certificates.</li><li>To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</li><li>When creating your profile, include your full name as given on your passport.</li><li>Complete all the system-required fields for experience, employment history and education.</li><li>Submit your application and CV in English, taking care to attach your latest CV.</li><li>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered.</li><li>Unsolicited applications not related to this specific job advertisement will not be considered.</li><li>Only shortlisted candidates will be contacted.</li><li>We receive many applicants for each vacant position.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least 6 years of progressive MEAL experience, including 3 years in a management role within an international NGO.</li><li>Experience supporting humanitarian or displacement programmes in complex or post-conflict environments.</li><li>Strong expertise in monitoring, evaluation, research, accountability, learning, and information management.</li><li>Demonstrated experience working with local partners and strengthening partner-led MEAL systems.</li><li>Excellent analytical skills and the ability to transform complex data into actionable insights.</li><li>Experience with digital data collection platforms, programme evaluations, and evidence generation.</li><li>Strong facilitation, coaching, and stakeholder engagement skills.</li><li>Fluency in English and Arabic (French is an advantage).</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>What we are looking for</strong></span></span></p><br><p><span><span>Are you a strategic Monitoring, Evaluation, Accountability and Learning (MEAL) leader who thrives on turning data into better decisions? Do you believe that local partnerships, evidence, and community voices should drive humanitarian action? We're looking for someone who combines technical excellence with strategic thinking and a passion for partnership. You will need to have sound knowledge and experience with systems within a well established international organisation preferably from humanitarian/ development sectors. </span></span></p><br><p><span><span><strong>What you will do</strong></span></span></p><br><p><span><span>As the MEAL Manager, you will provide strategic leadership for Monitoring, Evaluation, Accountability and Learning across the Human Mobility Hub and its partner-led programmes. Working within a dynamic multi-country matrix structure, you will lead the development of MEAL systems, strengthen partner capacity, champion accountability to affected communities, and ensure evidence and learning drive programme quality and strategic decision-making. You'll collaborate closely with programme teams, partners, senior leadership, and NRC's Global MEAL Unit to embed a culture of learning, innovation, and continuous improvement.</span></span></p><br><p><span><span><strong>In this position you will:</strong></span></span></p><br><ul><li><p><span><span>Lead the design, implementation and continuous improvement of MEAL strategies, systems, standards and SOPs across the Human Mobility Hub.</span></span></p><br></li><li><p><span><span>Strengthen the quality of partner-led programmes through technical guidance, quality assurance, and capacity development.</span></span></p><br></li><li><p><span><span>Develop learning agendas, evaluations, and evidence generation that influence programme adaptation and organisational strategy.</span></span></p><br></li><li><p><span><span>Champion accountability by strengthening community feedback mechanisms and ensuring communities' voices shape programme decisions.</span></span></p><br></li><li><p><span><span>Support proposal development, logframes, theories of change, indicators, and MEAL budgets for donor-funded programmes.</span></span></p><br></li><li><p><span><span>Build and facilitate a vibrant MEAL Community of Practice that promotes peer learning and harmonised approaches across partners.</span></span></p><br></li><li><p><span><span>Promote ethical data management, safeguarding, data protection, and Safe & Inclusive Programming throughout all MEAL processes.</span></span></p><br></li><li><p><span><span>Lead the rollout of digital MEAL systems and information management platforms that improve programme quality and reporting.</span></span></p><br></li><li><p><span><span>Mentor and coach MEAL staff and partners while fostering a culture of collaboration, innovation, and continuous learning.</span></span></p><br></li></ul><p><span><span><strong>What you will bring</strong></span></span></p><br><ul><li><p><span><span>At least 6 years of progressive MEAL experience, including 3 years in a management role within an international NGO.</span></span></p><br></li><li><p><span><span>Experience supporting humanitarian or displacement programmes in complex or post-conflict environments.</span></span></p><br></li><li><p><span><span>Strong expertise in monitoring, evaluation, research, accountability, learning, and information management.</span></span></p><br></li><li><p><span><span>Demonstrated experience working with local partners and strengthening partner-led MEAL systems.</span></span></p><br></li><li><p><span><span>Excellent analytical skills and the ability to transform complex data into actionable insights.</span></span></p><br></li><li><p><span><span>Experience with digital data collection platforms, programme evaluations, and evidence generation.</span></span></p><br></li><li><p><span><span>Strong facilitation, coaching, and stakeholder engagement skills.</span></span></p><br></li><li><p><span><span>Fluency in English and Arabic (French is an advantage).</span></span></p><br></li></ul><p><span><span>Please download </span></span><span><span>the detailed job description</span></span><span><span> to learn more about the position.</span></span></p><br><p><span><span><strong>What we offer</strong></span></span></p><br><ul><li><p><span><span>Duty station: Amman, Jordan; Damascus, Syria; Beirut, Lebanon; Tunis, Tunisia</span></span></p><br></li><li><p><span><span>Fixed term contract: 6 months (possibility of renewal based on availability of funding)</span></span></p><br></li><li><p><span><span>Travel: 30% to areas of operation.</span></span></p><br></li><li><p><span><span>Salary/benefits: Grade 9 on NRC's grading structure. </span></span></p><br></li><li><p><span><span>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></span></p><br></li><li><p><span><span>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></span></p><br></li></ul><p><span><span>Find out more about the benefits of working for NRC</span></span></p><br><p><span><span>Important information about the application process</span></span></p><br><ul><li><p><span><span>We invite applications from qualified candidates matching the profile. Applicants must be legally eligible to work in Amman Jordan, We are unable to provide work permits or visa sponsorships for this position.</span></span></p><br></li><li><p><span><span>Please ensure you attach copies of your academic and professional certificates. </span></span></p><br></li><li><p><span><span>To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</span></span></p><br></li><li><p><span><span>When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></span></p><br></li><li><p><span><span>Submit your application and CV in English, taking care to attach your latest CV.</span></span></p><br></li><li><p><span><span>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></span></p><br></li><li><p><span><span>Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.</span></span></p><br></li></ul><p><span><span><strong>Why NRC?</strong></span></span></p><br><p><span><span>At NRC, you'll join one of the world's leading humanitarian organisations, recognised for its commitment to principled action, innovation, and localisation.</span></span></p><br><p><span><span>This role offers the opportunity to:</span></span></p><br><ul><li><p><span><span>Influence the future of humanitarian programming across North Africa.</span></span></p><br></li><li><p><span><span>Work alongside diverse local partners to strengthen locally led responses.</span></span></p><br></li><li><p><span><span>Lead strategic learning that shapes organisational decision-making beyond the pilot phase.</span></span></p><br></li><li><p><span><span>Collaborate with global technical experts and contribute to advancing NRC's MEAL practices worldwide.</span></span></p><br></li><li><p><span><span>Make a tangible difference in the lives of people affected by displacement and migration.</span></span></p><br></li></ul><p><span><span>If you're ready to lead with evidence, inspire learning, and help shape the future of humanitarian action, apply today. Apply now and be part of building smarter, more accountable, and locally led humanitarian responses.</span></span></p><br><p><span><span>The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></span></p><br><p><span><span>Watch this short video</span></span><span><span> to see NRC in action.</span></span></p><br><p><span><span>We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></span></p><br><ul><li><p><span><span>do demanding and professional work, often in challenging contexts</span></span></p><br></li><li><p><span><span>join a work culture that empowers every employee to share ideas and take responsibility</span></span></p><br></li><li><p><span><span>be part of a welcoming and supportive community committed to human dignity</span></span></p><br></li></ul><p><span><span>Learn more about NRC</span></span></p><br><p><span><span>Learn more about the Human Mobility Hub </span></span></p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ROLE PROFILE Title Economic Empowerment Programme Manager Functional Area Programme Reports to Head of Programme and Strategy Location Amman, Jordan Travel required As Required Effective Date ASAP Grade Level 16 The organization Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice. Plan actively unite children, communities and other people who share our mission to make positive lasting changes in children s and young people s lives. Plan support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. Plan place a specific focus on girls and women, who are most often left behind. Plan have been building powerful partnerships for children for more than 80 years and are now active in more than 70 countries. Plan International Jordan is established in 2016 and has programmes in governorates in the centre, north and south regions as well as host communities and Azraq camp ROLE PURPOSE The Economic Empowerment Programme Manager leads the technical implementation and programme management of Plan Jordan's Skills, Opportunities and Youth Economic Empowerment (SOYEE) programming now repositioned under the broader Economic Empowerment thematic area. The post holder is part of the Programs Department, reporting to the Head of Programme and Strategy, and contributes to both programme implementation and business development. The Economic Empowerment Programme Manager provides technical leadership and quality assurance across Plan Jordan's economic empowerment portfolio, while simultaneously holding full programme management accountability including budget holding, grant compliance, work plan management and direct supervision of assigned staff and partners. The role covers four interconnected technical areas: • Youth livelihoods and vocational skills: equipping vulnerable young people particularly young women, refugees and marginalised youth with market-relevant technical, soft and digital skills to access decent work. • Entrepreneurship and self-employment: supporting young people to establish and sustain micro and small enterprises through business development services, mentorship and access to finance linkages. • Financial inclusion: strengthening young people's financial literacy, access to savings mechanisms and linkages to financial service providers. • Private sector engagement: building strategic partnerships with employers, private sector actors and vocational training institutions to create demand-driven pathways to employment and self-employment for young people. The role also contributes to Plan Jordan's SOYEE Centre of Excellence a regional shared services platform hosted by PIJO by ensuring that programme evidence, tools and learning from Jordan's economic empowerment portfolio feed into the Centre's knowledge base and regional positioning. Dimensions of the Role • Reports to the Head of Programme and Strategy (HoPS) and is a member of the broader Programme team. • Directly supervises: project officers, field staff and partner focal points assigned to economic empowerment projects . • Holds budget holder accountability for all economic empowerment grants assigned to this position. • Covers Plan Jordan's full operational footprint across host communities and Azraq Refugee Camp. • Works closely with the Impact and Research Manager, Head of Resources Mobilisation, Head of Operations and Finance and PMU to ensure integrated delivery. • Contributes to the SOYEE Centre of Excellence as a technical resource, supporting regional knowledge sharing and evidence generation. Accountabilities 1. Technical Leadership Economic Empowerment Programming • Lead the technical design, adaptation and implementation of Plan Jordan's economic empowerment programming across all intervention modalities vocational skills, livelihoods, entrepreneurship, self-employment and financial inclusion ensuring approaches are market-relevant, gender-transformative and contextually appropriate for both host community and refugee youth. • Ensure skills and training programmes are aligned with Jordan's labour market demands and respond to the specific barriers faced by young women, youth with disabilities and refugee youth, integrating cross-cutting aspects including digital literacy, green skills, social and financial literacy, and disability inclusion. • Lead on the design and delivery of capacity-building programmes and contextualised training materials for staff, implementing partners and government counterparts across all economic empowerment modalities. • Oversee the quality of training and programme delivery by partners, ensuring minimum quality standards are consistently met across all modalities in-person, community-based and digital. • Lead the integration of financial literacy and financial inclusion components, ensuring young people particularly young women develop the knowledge, skills and access to manage their finances andengage with formal financial systems, including linkages to financial service providers, savings groups, microfinance institutions and digital payment platforms adapted to Jordan's regulatory context. • Lead the technical design and implementation of entrepreneurship and self-employment components, including business development services, mentorship, incubation support and access to finance linkages actively addressing social norms, mobility barriers and systemic constraints that limit young women's participation in enterprise. • Lead Plan Jordan's private sector engagement strategy, building and maintaining strategic partnerships with employers, private sector companies, industry associations and TVET institutions to create demand-driven pathways to decent work, including internship placements, on-the-job training arrangements, job fairs and employment matching services. • Conduct regular labour market assessments and employer consultations to ensure Plan Jordan's skills programming remains aligned with private sector demand, and work with the Head of Resources Mobilisation to identify corporate partnerships and private sector co-investment opportunities. • Coordinate with the Ministry of Labour, TVET institutions and other relevant government bodies on skills standards, certification, policy alignment and technical assistance. • Support the documentation and dissemination of programme models, success stories and lessons learned to inform programme improvement and advocacy. 2. Programme Management and Grant Accountability </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h4>Technical expertise, skills and knowledge</h4><p>Essential</p><ul><li>Bachelor's degree Master's preferred in Economics, Business Administration, Social Sciences, International Development, or a related field.</li><li>Minimum 5-7 years of progressively responsible professional experience in youth economic empowerment, livelihoods, TVET or related programming; at least 5 years in field-based roles in an NGO or INGO environment.</li><li>Demonstrated technical expertise in at least three of the following areas: youth livelihoods, vocational skills development, entrepreneurship and business development, financial inclusion, private sector engagement, labour market analysis.</li><li>Demonstrated experience in programme management including budget holding, work plan management, grant compliance and donor reporting across institutional donors.</li><li>Strong understanding of the Jordan labour market context, including barriers to youth employment, TVET system, and regulatory environment for refugee economic participation.</li><li>Proven experience in private sector engagement including employer partnerships, demand-driven skills programming and labour market linkages.</li><li>Demonstrated commitment to gender-transformative programming and understanding of the specific barriers faced by young women and girls in accessing economic opportunities.</li><li>Strong facilitation skills and demonstrated experience in designing and delivering capacity-building programmes for staff, partners and government counterparts.</li><li>Proven experience managing and developing teams, including setting objectives, conducting appraisals and supporting staff development.</li><li>Excellent negotiation, coordination and representation skills with government, private sector and donor stakeholders.</li><li>Excellent reporting skills with strong command of spoken and written English and Arabic.</li><li>Commitment to Plan International's global policies on Safeguarding Children and Young People, and on Gender Equality and Inclusion.</li></ul><p>Desirable</p><ul><li>Experience with Plan International's Economic Empowerment / SOYEE framework, tools and global standards.</li><li>Familiarity with the SOYEE Centre of Excellence and Plan International's regional economic empowerment positioning.</li><li>Experience in digital skills and green skills programming.</li><li>Knowledge of financial service provider landscape in Jordan including microfinance and digital payment platforms.</li><li>Experience with donor reporting requirements for Danida, EU, FCDO, Novo Nordisk Foundation and similar institutional donors.</li><li>Familiarity with SAP or equivalent ERP systems for budget monitoring.</li><li>Experience working with refugee populations and understanding of the legal and regulatory framework governing refugee economic participation in Jordan.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ROLE PROFILE</p><p>Title Protection and Education Program Manager</p><p>Functional Area Programmes</p><p>Reports to Head of Programmes and Strategy</p><p>Location Amman, Jordan</p><p>Travel required As Required</p><p>Effective Date ASAP</p><p>Grade Level 16</p><p>The organization Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice. Plan actively unite children, communities and other people who share our mission to make positive lasting changes in children s and young people s lives. Plan support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. Plan place a specific focus on girls and women, who are most often left behind. Plan have been building powerful partnerships for children for more than 80 years and are now active in more than 70 countries. Plan International Jordan is established in 2016 and has programmes in governorates in the centre, north and south regions as well as host communities and Azraq camp</p><p>ROLE PURPOSE</p><p>Plan International Jordan is seeking an experienced Protection and Education Program Manager to lead and integrate the technical implementation of Child Protection, GBV, and Inclusive Quality Education (IQE) programming across ongoing and planned projects. The post holder will be part of the Programs Department, supporting both the programme implementation unit and Resource Mobilization within the office. The Protection and Education Program Manager will provide technical guidance and quality assurance across two complementary programmatic areas; while simultaneously holding full programme management accountability including budget holding, grant compliance, work plan management and direct supervision of assigned staff and partners:</p><ul><li>Protection: improve the protective environment for children and adolescents, support CP and GBV response, strengthen referral systems, and increase community awareness on protection-related issues.</li><li>Education: improve learning environments for children, adolescents, and youth in targeted areas; integrate IQE and ECD approaches into programme design; and build the capacity of staff, partners, and government personnel on quality education standards.</li></ul><p>Dimensions of the Role</p><p>Reports to the Head of Programme and Strategy (HoPS) and is a member of the broader Programme team. Directly supervises: project officers, field staff assigned to CP, GBV and IQE projects. Holds budget holder accountability for all CP, GBV and IQE grants assigned to this position. Works closely with the Economic Empowerment PM, MERL Manager, Head of Resources Mobilisation, Head of Support Services to ensure integrated delivery.</p><p>Accountabilities</p><p>1. Protection and Child Safeguarding</p><ul><li>Lead Plan International's Protection components of the programs, including mainstreaming protection activities within other sectors, and supporting the referral system.</li><li>Coordinate and support coherent and effective implementation of Protection programme activities using a results-based approach incorporating creativity, innovation, and responsiveness to the needs, thorough monitoring and reporting.</li><li>Stay abreast of developments in CP and GBV and integrate best practices into program design and implementation.</li><li>Ensure Protection cases, including children at risk, are identified safely and confidentially in accordance with the referral pathway; support case management using standard tools, procedures and SOPs.</li><li>Coordinate with Protection service providers and partners on case management, referral pathway strengthening, and regular updates to service mapping for CP and GBV sectors.</li><li>Support mainstreaming and inclusion of Protection-related issues in ongoing programming across all sectors including CPiE.</li><li>Support the conduction of rapid and detailed child-led CP risk mapping and GBV safety audits in new target areas; identify barriers and risks faced by girls and boys.</li><li>Plan and undertake regular monitoring visits with relevant actors in targeted areas, assessing protection trends and advising on prevention and response strategies.</li><li>Engage in national, regional and global coordination mechanisms including the Protection WG, CP/GBV SWG, and co-chairing the Child Labour Task Force with NCFA.</li></ul><p>2. Inclusive Quality Education (IQE) and Early Childhood Development (ECD)</p><ul><li>Lead the development of the IQE and ECD programme strategic direction to actively respond to the needs of children, adolescents, and youth (CAY) in different geographic locations including emergencies and humanitarian settings.</li><li>Lead on integrating IQE and ECD components throughout the project cycle, from design through implementation to results reporting in alignment with Plan s Country Strategy and the national priorities.</li><li>Design, develop, and deliver capacity-building programmes and contextualized training materials on ECD, parenting, and IQE for staff, implementing partners, and government personnel.</li><li>Lead on coordination and communication with the MoE, MoH, and any other governmental institution working in IQE and ECD.</li><li>Lead on cross-cutting aspects related to IQE and ECD such as Climate Change, Social and Financial Literacy, and Disability Inclusion.</li><li>Develop, design, and review inclusive informal educational content to deliver targeted learning for vulnerable groups most at risk of educational exclusion, using education as a tool for protection and empowerment.</li><li>Integrate suitable pedagogical approaches into programmes to enhance beneficiary and partner learning and engagement.</li></ul><p>3. Programme Design and Development</p><ul><li>Contribute to proposal development (technical and financial) by providing technical input on Protection, IQE, and ECD in close coordination with the business development unit.</li><li>Contribute to the adoption of an evidence-based approach by supporting research, situation analyses, and needs assessments in collaboration with the MERL team.</li><li>Provide technical support to revise and develop contextualized training and IEC materials on CP, GBV, IQE, and ECD.</li><li>Collaborate with relevant stakeholders including government agencies, community leaders, and local CBOs to ensure inclusion of diverse perspectives in programme design and implementation.</li><li>Support the integration of disability inclusion, adolescent girl programming, and community-based protection approaches.</li><li>Contribute to the development of budgets for assigned proposals, ensuring costs are realistic, adequately justified and compliant with donor requirements.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree (Master's preferred) in Social Work, Social Sciences, Education, Psychology, Public/Community Health, Human Rights, or a related field.</li><li>Minimum 5-7 years of progressively responsible professional experience in Child Protection, GBV, and/or Inclusive Quality Education programming; at least 5 years in field-based roles.</li><li>Demonstrated experience in implementing CP and/or GBV case management in humanitarian, post-conflict, or development settings.</li><li>Demonstrated experience in programme management including budget holding, work plan management, grant compliance and donor reporting across institutional donors.</li><li>Solid technical knowledge in IQE and ECD programme design and capacity building.</li><li>Strong facilitation skills and demonstrated experience in designing and rolling out contextualized capacity-building programmes for staff, volunteers, partners, and government personnel.</li><li>Excellent negotiation and communication skills; and strong coordination, networking, and advocacy skills, especially with governmental institutions.</li><li>Excellent reporting skills with strong command of spoken and written English and Arabic.</li><li>Commitment to Plan International's global policies on Safeguarding Children and Young People, and on Gender Equality and Inclusion.</li><li>Previous experience in emergency preparedness and response, and prior training in EiE, ECDiE, INEE, CP in Emergencies, GBV in Emergencies, and/or PSS.</li><li>Experience in conducting gender-responsive assessments, CP risk mapping, and GBV safety audits.</li><li>Strong knowledge in planning, monitoring, and evaluating Protection and Education programmes.</li><li>Experience utilizing international tools: GBV Standard Operating Procedures, GBV Information Management System, IASC GBV Guidelines, IASC Gender Handbook.</li><li>Prior experience in counselling and psychosocial support.</li><li>Experience in developing methods, tools, and programmes in collaboration with government agencies, civil society, and private organisations.</li><li>Experience with donor reporting requirements (e.g., DG-ECHO, EU, FCDO ETC).</li><li>Ability to work under pressure with competing priorities and deadlines; strong organizational and work-prioritization skills and ability to work in a sensitive environment.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A leading global pharmaceutical company is seeking an AI Solutions Architect who is responsible for designing, governing, delivering, and evolving the enterprise AI technical architecture across the company. Acting as the technical authority and delivery lead for AI within the AI Centre of Excellence, this role defines architectural standards, evaluates and governs AI platforms and solutions, prioritising off-the-shelf and vendor-led approaches, and ensures that all AI initiatives are scalable, secure, compliant, and aligned with the company's digital transformation strategy. The AI Solutions Architect works closely with AI Engineers, IT Business Partners, AI Champions, and business function leaders to assess technical feasibility, lead end-to-end solution delivery, support AI Proof of Value (POV) execution, and translate strategic AI ambitions into sound, future-proof solutions, ensuring every initiative is delivered on a technically rigorous and governance-compliant foundation.</p><p>Responsibilities:</p><ol><li>Strategy & Architecture Leadership<ul><li>Define and own the enterprise AI technical architecture framework, including reference architectures, design patterns, integration blueprints, and technology standards across cloud and on-premises environments</li><li>Collaborate with the Architecture advisory board to ensure the AI architecture roadmap is aligned with the company's overall digital transformation strategy and enterprise IT architecture principles</li><li>Evaluate emerging AI technologies, frameworks, and platforms, providing technical direction and recommendations to senior IT and business stakeholders</li><li>Lead architectural governance for all AI initiatives, ensuring solutions adhere to approved standards, security requirements, regulatory constraints, and scalability principles</li><li>Define and maintain the enterprise AI technology stack, including cloud AI services (Azure, AWS, GCP), MLOps platforms, data platforms, and integration middleware</li></ul></li><li>AI Solution Design & Technical Oversight<ul><li>Architect end-to-end AI solutions across the company's key business domains including Manufacturing, Quality & Regulatory Affairs, R&D, Commercial, Supply Chain, HR, and Finance</li><li>Produce high-quality architecture deliverables including solution design documents, architecture decision records (ADRs), technical specifications, data flow diagrams, and integration architecture blueprints</li><li>Lead technical design reviews and architecture assessments for all AI initiatives in the portfolio, ensuring fitness for purpose, scalability, and compliance</li><li>Define AI integration patterns with enterprise systems including SAP, MES, LIMS, CRM, and M365 ecosystems, ensuring seamless interoperability</li><li>Guide AI Developers in translating architecture designs into well-structured, maintainable, and production-ready solutions</li><li>Oversee the design of MLOps pipelines including model training, validation, deployment, monitoring, and retraining workflows</li></ul></li><li>Platform Engineering & Infrastructure<ul><li>Own the architecture and governance of enterprise AI platforms including Microsoft Azure AI, Azure Machine Learning, Microsoft 365 Copilot, and other approved AI tooling</li><li>Define cloud infrastructure architecture for AI workloads including compute, storage, networking, and security configurations aligned with the company IT standards</li><li>Establish standards for model lifecycle management including versioning, registry, performance monitoring, drift detection, and retraining triggers</li><li>Drive the design of data architecture components critical to AI including feature stores, data lakes, vector databases, and real-time data pipelines in collaboration with the Data & Analytics team</li><li>Ensure AI platforms meet GxP validation, 21 CFR Part 11, and audit trail requirements where applicable</li></ul></li><li>Governance, Compliance & Responsible AI<ul><li>Embed regulatory and compliance requirements, including FDA AI/ML guidance, EMA requirements, GxP, GDPR, and HIPAA, into AI architecture design and review processes</li><li>Define and enforce responsible AI architectural guardrails including model explainability, bias detection, fairness assessments, and human-in-the-loop design patterns</li><li>Maintain AI architecture governance documentation including standards, patterns, approved toolsets, and deviation processes within the enterprise AI knowledge repository</li><li>Coordinate with IT Security, Data Privacy, Legal, Quality Assurance, and Regulatory Affairs to ensure AI solutions meet all applicable oversight requirements</li><li>Support E-AIAB governance processes by providing technical input into initiative assessments, vendor evaluations, and POV planning</li></ul></li><li>Technical Leadership & Enablement<ul><li>Provide technical mentorship, code and architecture reviews, and hands-on guidance to the AI Developer team</li><li>Define engineering best practices, coding standards, and DevOps/MLOps conventions for the AI team</li><li>Collaborate with external vendors, implementation partners, and cloud providers to assess solutions, conduct technical due diligence, and ensure delivery quality</li><li>Contribute technical expertise to vendor RFP/RFI processes, proof-of-concept evaluations, and contract assessments</li><li>Represent the company's AI technical standards in cross-functional project delivery teams and steering committees</li></ul></li><li>Stakeholder Engagement & Communication<ul><li>Translate complex technical architecture concepts into clear, accessible language for business stakeholders, executive leadership, and non-technical audiences</li><li>Serve as the primary technical escalation point for AI platform issues, architecture deviations, and integration challenges</li><li>Collaborate with IT Business Partners and AI Champions to provide technical feasibility input into AI opportunity assessments</li><li>Participate in external pharmaceutical AI forums, cloud provider events, and technology conferences to maintain leading-edge awareness and contribute to the company's technical reputation</li></ul></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Software Engineering, Data Science, or related technical field</li><li>Master's degree in Artificial Intelligence, Data Science, Computer Science, or related discipline is preferred</li><li>Microsoft Azure Solutions Architect Expert, Azure AI Engineer Associate, or equivalent cloud architecture certification is preferred</li><li>TOGAF or equivalent enterprise architecture certification is preferred</li><li>7-10 years of professional experience in IT, software engineering, data & analytics, or AI/ML implementation</li><li>4-6 years of hands-on experience designing and delivering AI/ML solutions on cloud platforms (Azure, AWS, or GCP) in a production environment</li><li>Proven track record of owning end-to-end AI solution architecture in a complex, cross-functional enterprise environment</li><li>Experience with Microsoft Azure AI, Azure Machine Learning, and Microsoft 365 Copilot architecture and deployment is preferred</li><li>Pharmaceutical, healthcare, life sciences, or other regulated industry experience is preferred</li><li>Experience with GxP validation, 21 CFR Part 11, or regulatory technology compliance in an AI/ML context is preferred</li></ul><p>Skills:</p><p><strong>Technical Competencies:</strong></p><ul><li>AI/ML Architecture & Solution Design</li><li>Cloud Platform Architecture (Azure / AWS / GCP)</li><li>ML Ops & Model Lifecycle Management</li><li>Enterprise Integration & API Design</li><li>Data Architecture & Data Engineering</li><li>AI Governance, Ethics & Responsible AI</li><li>Pharmaceutical Regulatory Compliance (GxP, FDA, EMA)</li></ul><p><strong>AI & Technology Skills:</strong></p><ul><li>Deep expertise in AI/ML architecture patterns, including supervised/unsupervised learning, NLP, computer vision, generative AI, and LLM-based solution design</li><li>Strong hands-on proficiency with Azure AI Services, Azure Machine Learning, MLflow, or equivalent MLOps tooling</li><li>Solid experience designing and deploying generative AI solutions including RAG architectures, LLM orchestration (LangChain, Semantic Kernel), and enterprise copilot patterns</li><li>Strong command of enterprise integration architecture including REST APIs, event-driven architecture, message queues, and middleware platforms</li><li>Proficiency in cloud infrastructure design including IaC (Terraform, Bicep), containerization (Docker, Kubernetes), and CI/CD pipelines</li><li>Strong understanding of data architecture components including data lakes, lakehouses, feature stores, and vector databases</li><li>Working knowledge of pharmaceutical business processes including GxP operations, quality management systems, and regulatory affairs workflows (Preferred)</li><li>Solid understanding of AI governance frameworks, responsible AI principles, data privacy regulations (GDPR, HIPAA), and IT security principles relevant to AI deployment</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>The ultimate service of the consultancy is provide technical support to the UN-Habitat Jordan Head of Country office, project managers, and the project team to deliver the technical outputs to strengthen the agency’s programmatic approach for advancing greening and resilience in cities. The Junior Landscape Architect will provide support to the project team to help enable the delivery of the following outputs as required: Under the Rethinking Sahab Project: • Sahab's Green Public Space Plan Report. • Support the vegetation planning and implementation at the pilot sites in Sahab And under the "Smart Urban Water Management" project: • Knowledge Exchange Workshop Report • Hydrological Assessment for Selected Public Space(s) • Review of the “Typologies of Urban Green Infrastructure” Toolkit • Support the finalization of designs and implementation of sites<br> Work Location<br>Amman<br> Expected duration<br>6 months (part time)<br> Duties and Responsibilities<br>The United Nations Human Settlements Programme (UN-Habitat) is mandated by the United Nations General Assembly to promote social and environmentally sustainable towns and cities with the goal of providing adequate shelter for all, supporting the implementation of the Sustainable Development Goals as well as facilitate the implementation of the World New Urban Agenda. UN-Habitat has been operational in Jordan since 2005, cooperating with regional and international organizations, local authorities, civil society organizations, and private sector, to localize SDGs and promote the implementation of UN-Habitat global programmes in the country. In Jordan, UN-Habitat has been working with national and local stakeholders and communities to support sustainable urban development and resilience-building, focusing on its core thematic areas; Climate Change and City Resilience, Urban Data and Planning, SDG Localization, and Community- Led Public Space Development. Through several of these initiatives, Jordan has been selected as a pilot country for innovative approaches and had national and local officials participating in global and regional knowledge exchange. Under the Jordan Country Programme, normative and operational tools are strategically combined to leverage public spaces as catalysts for improving socio-economic conditions, strengthening climate resilience, fostering social cohesion, and enhancing the overall well-being of vulnerable communities. Targeting dense urban areas, industrial and heritage cities, affordable housing projects, poverty pockets, and refugee camps, these community-driven initiatives place particular emphasis on empowering vulnerable groups and adapting to the evolving needs of communities. Public space rehabilitation projects in cities such as Al-Salt, Madaba, Amman, Irbid, Ghor Al-Safi, Zarqa, Sahab, and others serve as vital entry points to advance social cohesion, create economic opportunities, and improve environmental quality, while also building climate resilience for vulnerable populations, including refugees and women. Background to the Rethinking Sahab Project: Sahab City faces a complex set of challenges related to urban growth, climate change, social development, and biodiversity loss. In 2024, UN-Habitat, in collaboration with Sahab Municipality, conducted a Multilayered Vulnerability Assessment (MVA) under the project “Accelerating the Implementation of the Paris Agreement by Building the Climate Resilience of the Urban Poor in Bolivia, Colombia, Ethiopia, Jordan, and Tunisia,” funded by the Spanish Agency for International Development Cooperation (AECID) and aligned with the global RISE UP programme. Applying a rigorous spatial methodology, the MVA identified and analyzed localized hotspots of vulnerability across Sahab, providing the basis for the development of an Urban Resilience Action Plan for Sahab City with actionable and locally tailored climate resilience and adaptation strategies. The MVA revealed that Sahab’s rapid industrialization and population growth have amplified environmental and health risks. Air quality is severely affected by industrial emissions, heavy traffic, and dust from stone-cutting sites, with pollutant levels far exceeding WHO guidelines. These levels pose serious risks of respiratory and cardiovascular diseases for residents. Compounding these risks is the scarcity of accessible green spaces. Green space per capita is only 0.275 m², compared to 2.5 m² in Amman and the internationally recommended 9 m². This deficit exacerbates the urban heat island effect, heightens flood risks, undermines biodiversity, and increases the pressure on infrastructure. The MVA recommended expanding green spaces, enhancing ecological connectivity, establishing buffer zones around industrial areas, and strengthening air quality management, flood resilience, and public health interventions. Building on these findings, the Sahab Urban Resilience Action Plan was developed, outlining 51 priority actions, of which 10 were considered urgent. The top priority identified was the promotion of urban greening to mitigate pollution, reduce heat stress, and improve overall livability in the city. In response, UN-Habitat Jordan, the Municipality of Sahab, and the Canton of Basel-Stadt launched the project “Rethinking Sahab: Urban Greening for a Resilient and Sustainable Future.” The project’s overall objective is to create a resilient, sustainable, and healthy urban environment in Sahab City, particularly in vulnerable areas with a high concentration of refugees, by integrating urban greening strategies, strengthening institutional and community capacities, and developing inclusive public spaces that improve quality of life while reducing environmental impacts. The project seeks to deliver three main outcomes: Outcome 1: Strengthened institutional knowledge and governance in Sahab municipality to promote greening of the city. Outcome 2: Enhanced Community Resilience, Social Cohesion, and Wellbeing of the Sahab Communities through the Provision of Safe, Inclusive, and Green Public Spaces as well as Waste Recycling and Urban Gardening Opportunities. Outcome 3: Increased Community Awareness on the Importance of Urban Greening in Open Spaces, Waste Recycling as well as Energy and Water Efficiency and Its Transformative Power to Strengthen Resilience, Health, and Safety in the City. The project adopts a phased, participatory approach, starting with citywide public space assessments and culminating in the implementation of pilot public space project(s). These phases include: Citywide Assessment and Green Public Space Plan: Using the UN-Habitat City-Wide Public Space Assessment toolkit, existing public spaces; including streets, rooftops of public buildings, vacant lands, and residual plots; will be mapped and evaluated, identifying gaps and opportunities for urban greening. Accordingly, based on these findings, a Green Public Space Plan will be co-developed with Sahab Municipality and community representatives to comprehensively guide future greening initiatives. Pilot Public Space Interventions: UN-Habitat Site-Specific Public Space assessment(s) will be conducted for the high-priority location(s) selected to identify needed interventions, integrating recycled materials, grey water systems, urban agriculture, and composting practices to maximize environmental benefits. Capacity Building, knowledge transfer, and Awareness Campaigns: Throughout the project phases, municipal authorities and communities will gain knowledge and tools for sustainable urban practices through workshops, training, and knowledge exchange missions in Jordan and Basel, and public outreach. The project introduces a holistic, community-driven approach, integrating the principles of green infrastructure, circularity and regenerative energy into urban greening. Participatory tools will serve as a crosscutting framework, ensuring inclusivity and fostering ownership among the residents of Sahab. The pilot public space project(s) will serve as catalysts, inspiring future greening initiatives across Sahab and attracting additional funding. Background to the Smart Urban Water Management Project: The project “Smart Urban Water Management: Enhancing the Adaptive Capacity and Urban Resilience of Amman through Urban Green Infrastructure” aims to enhance an enabling environment to address water challenges through the development and implementation of smart urban water management systems in Amman city, with a focus on strengthening adaptive capacities and promoting sustainable water management measures. It builds on the lessons learned and best practices of the above project the findings of the ‘Flood Risk Assessment and Flood Hazard Mapping of Downtown Amman,’ whereby interventions will be implemented in selected locations from the identified 120 flood hotspots. This targeted approach ensures that efforts are concentrated in areas with the highest need, maximizing impact and efficiency. Additionally, the project interventions will build on insights gained from “Al Zohour Green Triangle Pilot Project” which was implemented in one of the 120 locations and aims to replicate it in other selected locations and implement several flood mitigation measures. The project seeks to deliver two main outcomes: Outcome 1: Enhanced resilience of Amman to water-related challenges, including flash floods and water insecurity, through piloting short-term sustainable urban water management systems and flood mitigation measures. Outcome 2: Increased capacities and knowledge-exchange on sustainable urban drainage and stormwater management in the context of flash floods and water insecurity. Background on “GHAITH: Green Hydrology and Adaptive Infrastructure for Thriving Urban Habitats in North Jordan” Project By focusing on the intertwined and urgent issues of flash floods and water scarcity and building on the above project, this project aims to enhance an enabling environment to address water challenges through developing and implementing smart water urban management systems in Irbid and Mafraq, with a focus on strengthening adaptive capacities and promoting sustainable water measures. The project additionally builds on and draws on lessons from the integrated approach being implemented in the “Smart Urban Water Management” project in Amman with the support of the Embassy of the Kingdom of the Netherlands. It is structured around four interlocking components that, from evidence to pilot, create an enabling system for water resilience in Irbid and Mafraq. The first component is evidence-based planning, whereby the priority hotspots are refined and validated through a multi-criteria and multi-stakeholder approach, grounded in vulnerabilities. That evidence basis drives the second component, networked leadership by convening the “Mayors for Urban Resilience” and technical working groups to catalyse collaboration among city leaders, planners, and civil society, forging a shared vision and the institutional coordination needed for sustained action. The third component empowers youth and innovation as the Environmental Legacy Makers Award is scaled up to promote environmental consciousness and proactive engagement of university teams alike to propose nature-based, flood-resilient solutions, while building public awareness through targeted campaigns. Finally, the fourth component translates knowledge into practice through on-the-ground implementation of smart water-management systems and green infrastructure typologies to mitigate the impact of water challenges facing vulnerable districts in Irbid and Mafraq. Together, these components reinforce one another: evidence-based planning ensures pilots target the highly vulnerable and high-priority areas; political buy-in from networked leaders accelerates adoption and upscaling; youth engagement generates fresh ideas and community ownership; and visible pilot successes strengthen the case for green infrastructure for further investment. By synchronizing these gears, the project adopts a holistic, adaptive, and systematic approach that not only reduces flood and water-scarcity risks today but also builds the capacities and frameworks for continual, locally led urban resilience. Accordingly, these components have been translated into the following outcomes and outputs: Outcome 1: Enhanced resilience of Irbid and Mafraq to water-related challenges, including flash floods and water insecurity, through piloting sustainable urban water management systems and flood mitigation measures. Outcome 2: Strengthened capacities and knowledge-exchange among city leaders, technical experts, and stakeholders on innovative, sustainable green infrastructure solutions to address flash floods and water insecurity. Accordingly, UN-Habitat is seeking to recruit a qualified Junior Landscape Architect to assist the project team in successfully implementing the activities required in Phase 1: Citywide Assessment and Green Public Space Plan under the "Rethinking Sahab" project, and the delivery of Outcome 1 and 2 under the “Smart Urban Water Management” project. Reporting Line: The consultant will be hired and work under the overall supervision of the UN-Habitat Jordan Head of Country office, and project coordinators. Duties and responsibilities: As per the ToR, the consultant will support the UN-Habitat Jordan head of Country office, and Project managers. They will interact with certain stakeholders of the Programme on behalf of UN-Habitat and therefore he/she will be appointed on the basis of securing the highest standards of efficiency, competence, and integrity. As a UN representative, he/she is expected to exhibit and adhere to the highest standards of ethical conduct. The consultant will be responsible for providing technical advice for effective coordination and implementation of the projects’ activities including: • Support project coordinators in the effective and timely execution of UN-Habitat programme by providing the appropriate technical support. • Conduct desktop research and collect available relevant data. • Provide technical support for the development and finalization of assessment reports, including the formulation of evidence-based recommendations. • Draft narrative sections and map development, as requested, for inclusion in reports, including, but not limited to, introductions, optimal urban greening practices, hydrological recommendations, and public space development. • Provide logistical support in the preparations and organization of capacity building workshops and meetings, including preparing agendas and invitations, and developing presentations. • Prepare reports and meeting minutes to facilitate the dissemination of project information to the network of stakeholders engaged in project-related meetings and workshops. • Provide technical support in translating documents and assessments. • Provide technical support for the planning and implementation of the second phase of the Environmental Legacy Makers Award. • Review and provide feedback for urban greening and climate change reports, guidelines, and designs developed under relevant projects, including of the ‘Typologies of Urban Green Infrastructure’ planning and design toolkit and green infrastructure designs. • Provide additional technical support as required within the scope of the related projects.<br> Qualifications/special skills<br>• Advanced degree in landscape architecture, agriculture, or a related field is required. A first-level university degree with additional two years of qualifying experience may be accepted in lieu of the advanced university degree. • Up to 2 years of experience related landscape architecture, agriculture engineer, or any related field is required • Understanding of and experience in greening practices is required. • Ability to conduct research and analysis and strong synthesis skills are required. • Competencies with office software packages (Adobe, MS Word, Excel, etc.) are required. • Working experience with international development organizations is desirable. • Strong written and oral communication skills are desirable.<br> Languages<br>• English and French are the working languages of the United Nation Secretariat, for this position fluency in English and Arabic (both oral and written) is required.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<p><h4>Description</h4>
<p><strong>Key responsibilities</strong></p>
<ul>
<li>Manage a portfolio of Tail/SMB accounts and maintain regular customer engagement</li>
<li>Handle high account volume efficiently while maintaining strong follow-up and account ownership</li>
<li>Monitor customer health, usage, spend trends, and churn risks proactively</li>
<li>Drive customer retention and reduce churn across the assigned portfolio</li>
<li>Identify expansion and upsell opportunities where relevant</li>
<li>Follow up on low balance, insolvency, inactivity, and contraction-risk accounts</li>
<li>Coordinate internally with Support, Compliance, Finance, and Product teams to resolve customer concerns</li>
<li>Ensure customers are utilizing the platform correctly and adopting relevant features</li>
<li>Handle escalations professionally and maintain strong customer communication</li>
<li>Maintain accurate account updates and activity tracking within internal systems and CRM tools</li>
<li>Support commercial initiatives such as pricing transitions, account segmentation, and revenue protection efforts</li>
<li>Contribute to improving customer workflows, operational processes, and customer experience initiatives</li>
</ul>
<p><strong>Qualifications</strong></p>
<ul>
<li>2–5 years of experience in customer success, account management, customer support, sales, or a related customer-facing role</li>
<li>Strong communication and relationship-building skills</li>
<li>Strong organizational and follow-up skills</li>
<li>Ability to efficiently manage and prioritize a high-volume portfolio of accounts</li>
<li>Commercial awareness and ability to identify customer risk and growth opportunities</li>
<li>Ability to work cross-functionally with multiple internal teams</li>
<li>Problem-solving mindset and ability to handle customer escalations calmly</li>
<li>Fluent in English and Arabic</li>
</ul>
<p><strong>Nice-to-have skills</strong></p>
<ul>
<li>Experience working in SaaS, telecom, cloud, or contact center environments</li>
<li>Experience using CRM platforms such as HubSpot, Planhat, Salesforce, or similar tools</li>
<li>Understanding of customer retention and revenue metrics</li>
<li>Experience handling operational workflows and customer lifecycle management</li>
<li>Experience working with SMB or scaled customer portfolios</li>
<li>Basic understanding of APIs, telephony, or technical customer workflows is a plus</li>
</ul>
<p><strong>What success looks like in this role</strong></p>
<ul>
<li>Maintaining strong retention across the assigned portfolio</li>
<li>Proactively identifying and reducing churn risks</li>
<li>Efficiently managing a large number of customer accounts without compromising customer experience</li>
<li>Driving customer engagement and platform adoption</li>
<li>Maintaining strong operational discipline and customer follow-up</li>
<li>Supporting revenue growth and protection initiatives across the portfolio</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>We're looking for an experienced senior data scientist to design and deliver data-driven solutions that solve complex business problems and create measurable impact.</p>
<p>Working closely with business stakeholders, product teams, and technical experts, you'll transform business challenges into scalable analytical, machine learning, and GenAI solutions. From defining use cases to deploying production-ready models, you'll play a key role in delivering innovative AI solutions that drive better decision-making and customer outcomes.</p>
<h4>Requirements</h4>
<h4>What you'll do</h4>
<ul>
<li>Collaborate with business stakeholders to identify and prioritize AI and analytics opportunities</li>
<li>Translate business requirements into scalable data science and machine learning solutions</li>
<li>Validate data availability and define analytical approaches for new use cases</li>
<li>Build predictive models, machine learning solutions, and GenAI applications</li>
<li>Design robust data pipelines and analytical workflows</li>
<li>Apply data processing, feature engineering, and statistical modelling techniques</li>
<li>Ensure solutions are scalable, production-ready, and aligned with software engineering and MLOps best practices</li>
<li>Present analytical findings and recommendations to technical and executive stakeholders</li>
<li>Communicate AI capabilities, feasibility, risks, and expected business value in a clear and practical way</li>
<li>Mentor junior team members and support technical delivery across multiple initiatives</li>
</ul>
<h4>You're our match if you have</h4>
<ul>
<li>Master's degree in data science, computer science, artificial intelligence, mathematics, software engineering, or a related field</li>
<li>5+ years of hands-on experience delivering data science or machine learning solutions</li>
<li>Strong Python programming skills and experience with modern data science libraries</li>
<li>Experience building predictive models, machine learning solutions, and GenAI applications</li>
<li>Strong understanding of statistics, data modelling, and feature engineering</li>
<li>Experience designing scalable data pipelines and production-ready AI solutions</li>
<li>Familiarity with MLOps, model deployment, and machine learning lifecycle management</li>
<li>Excellent stakeholder management and communication skills</li>
<li>Ability to translate complex technical concepts into business value</li>
</ul>
<h4>Bonus points if you have experience with</h4>
<ul>
<li>Telecommunications or other customer-centric industries</li>
<li>Large-scale customer analytics and segmentation</li>
<li>Large language models (LLMs) and retrieval-augmented generation (RAG)</li>
<li>Cloud platforms such as Azure, AWS, or Google Cloud</li>
<li>Databricks, Spark, or distributed data processing</li>
<li>Docker, Kubernetes, or CI/CD pipelines</li>
<li>Leading or mentoring technical teams</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>We're looking for an experienced senior data scientist to design and deliver data-driven solutions that solve complex business problems and create measurable impact.</p>
<p>Working closely with business stakeholders, product teams, and technical experts, you'll transform business challenges into scalable analytical, machine learning, and GenAI solutions. From defining use cases to deploying production-ready models, you'll play a key role in delivering innovative AI solutions that drive better decision-making and customer outcomes.</p>
<h4>Requirements</h4>
<h4>What you'll do</h4>
<ul>
<li>Collaborate with business stakeholders to identify and prioritize AI and analytics opportunities</li>
<li>Translate business requirements into scalable data science and machine learning solutions</li>
<li>Validate data availability and define analytical approaches for new use cases</li>
<li>Build predictive models, machine learning solutions, and GenAI applications</li>
<li>Design robust data pipelines and analytical workflows</li>
<li>Apply data processing, feature engineering, and statistical modelling techniques</li>
<li>Ensure solutions are scalable, production-ready, and aligned with software engineering and MLOps best practices</li>
<li>Present analytical findings and recommendations to technical and executive stakeholders</li>
<li>Communicate AI capabilities, feasibility, risks, and expected business value in a clear and practical way</li>
<li>Mentor junior team members and support technical delivery across multiple initiatives</li>
</ul>
<h4>You're our match if you have</h4>
<ul>
<li>Master's degree in data science, computer science, artificial intelligence, mathematics, software engineering, or a related field</li>
<li>5+ years of hands-on experience delivering data science or machine learning solutions</li>
<li>Strong Python programming skills and experience with modern data science libraries</li>
<li>Experience building predictive models, machine learning solutions, and GenAI applications</li>
<li>Strong understanding of statistics, data modelling, and feature engineering</li>
<li>Experience designing scalable data pipelines and production-ready AI solutions</li>
<li>Familiarity with MLOps, model deployment, and machine learning lifecycle management</li>
<li>Excellent stakeholder management and communication skills</li>
<li>Ability to translate complex technical concepts into business value</li>
</ul>
<h4>Bonus points if you have experience with</h4>
<ul>
<li>Telecommunications or other customer-centric industries</li>
<li>Large-scale customer analytics and segmentation</li>
<li>Large language models (LLMs) and retrieval-augmented generation (RAG)</li>
<li>Cloud platforms such as Azure, AWS, or Google Cloud</li>
<li>Databricks, Spark, or distributed data processing</li>
<li>Docker, Kubernetes, or CI/CD pipelines</li>
<li>Leading or mentoring technical teams</li>
</ul></p><p></p>
<p><h4>About the role</h4>
<p>We are seeking a motivated and customer-focused Junior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will support the design, implementation, and delivery of enterprise-grade solutions for our customers while assisting in troubleshooting and providing technical support for Microsoft infrastructure environments.</p>
<p>This role is ideal for candidates looking to build their expertise in Microsoft technologies while working alongside experienced engineers. The Junior Systems Engineer will collaborate with customers and internal teams to understand business requirements, contribute to infrastructure projects, and continuously develop technical and professional skills.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Support the design, implementation, and delivery of enterprise infrastructure projects for enterprise customers.</li>
<li>Assist senior engineers in technical engagements throughout the project lifecycle.</li>
<li>Troubleshoot and resolve Microsoft infrastructure issues under guidance while developing advanced troubleshooting skills.</li>
<li>Support the preparation and presentation of technical solutions that address customer business and technical requirements.</li>
<li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li>
<li>Work closely with senior engineers to gain technical knowledge and best practices.</li>
<li>Participate in knowledge-sharing initiatives and contribute to continuous improvement activities.</li>
<li>Identify technical issues and escalate complex challenges when necessary.</li>
<li>Communicate effectively with both technical and non-technical stakeholders.</li>
<li>Stay up to date with Microsoft technologies and industry trends through continuous learning.</li>
<li>Maintain high standards of quality, professionalism, and customer satisfaction.</li>
</ul>
<h4>Requirements</h4>
<h4>Education</h4>
<p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p>
<h4>Experience</h4>
<ul>
<li>1–2 years of hands-on experience in an enterprise IT environment.</li>
<li>Internship or practical experience supporting Microsoft infrastructure technologies is a plus.</li>
<li>Strong willingness to learn and develop in a customer-facing technical role.</li>
</ul>
<h4>Technical skills</h4>
<p>Strong knowledge of and/or hands-on experience with:</p>
<ul>
<li>Active Directory</li>
<li>Microsoft Exchange Server</li>
<li>Hyper-V</li>
<li>Windows Server</li>
<li>Microsoft SQL Server</li>
<li>Microsoft System Center Products</li>
<li>Microsoft Azure</li>
<li>Microsoft Entra ID</li>
<li>Microsoft 365</li>
<li>Microsoft Defender</li>
<li>Microsoft Intune</li>
<li>Microsoft Purview</li>
</ul>
<h4>Required competencies</h4>
<ul>
<li>Strong troubleshooting and problem-solving skills.</li>
<li>Excellent communication and presentation skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Strong customer service and stakeholder management skills.</li>
<li>Eagerness to learn from senior engineers and continuously develop technical skills.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About the Job As a Senior Jasper Reports Developer at Aspire, you will be responsible for designing, developing, and optimizing enterprise reporting solutions using Jaspersoft Studio (JasperReports). You will work closely with business stakeholders, database administrators, backend engineers, and QA teams to deliver scalable, high-performance reports that support business decision-making. This role requires strong expertise in SQL, Java, and report optimization, along with the ability to mentor junior developers and establish reporting best practices. What you'll do Lead the design, development, and maintenance of complex enterprise reports using Jaspersoft Studio (JasperReports). Design reusable report templates, sub reports, charts, cross tabs, and parameterized reports to support diverse business needs. Develop and optimize complex SQL queries, stored procedures, and database objects for reporting solutions. Integrate JasperReports with enterprise applications and APIs to deliver seamless reporting capabilities. Gather, analyze, and translate business requirements into scalable and maintainable reporting solutions. Optimize report performance for large datasets and high-volume environments. Troubleshoot production issues, perform root cause analysis, and implement effective resolutions. Ensure report quality, consistency, data accuracy, and security across reporting platforms. Establish reporting development standards, coding guidelines, and best practices. Conduct code reviews and mentor junior report developers to promote technical excellence. Support report deployment, version control, and release management activities. Collaborate with database administrators, backend developers, QA teams, and business stakeholders throughout the development lifecycle. Prepare and maintain technical documentation, knowledge base articles, and implementation guides.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or a related field.</li><li>Minimum of 5 years of hands-on experience developing enterprise reports using JasperReports/Jaspersoft Studio.</li><li>Strong expertise in SQL and relational databases such as Oracle, SQL Server, PostgreSQL, or MySQL.</li><li>Extensive experience with JRXML, report parameters, variables, expressions, sub reports, charts, and report optimization techniques.</li><li>Experience integrating JasperReports with Java-based applications using JasperReports APIs.</li><li>Strong knowledge of Java and object-oriented programming concepts.</li><li>Experience with Git and modern CI/CD pipelines.</li><li>Strong analytical, troubleshooting, and performance tuning skills.</li><li>Excellent communication and stakeholder management skills.</li><li>Experience working in Agile development environments is an advantage.</li><li>Familiarity with enterprise reporting architecture, data visualization, and reporting best practices is a plus.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are on the lookout for a proactive Sales Specialist to join our team.<br> Together, we earn and celebrate.<br> Your success is our success, and we believe in growing and achieving great things together.<br> Join us, and let’s make success a shared journey!<br> We consider candidates from anywhere in the world!<br> Employment Type: - Full-time 8.<br>30 am - 5 pm, New York time.<br> - Remote work.<br> - B2B contract.<br> Highlights: Unlimited Earnings: No cap on your income; earn as much as you sell!<br> Training: Comprehensive product training lasting one and a half weeks.<br> Key Responsibilities: Work with qualified inbound leads provided by the Lead Qualification team Communicate with clients primarily through calls (80–90% of communication), as well as email follow-ups Collaborate closely with the Estimating Department to prepare and present project estimations to clients Negotiate pricing and commercial terms within company guidelines Build strong product knowledge in order to confidently explain technical aspects of custom glass products to clients Maintain highly accurate and structured CRM management in HubSpot, including notes, pipeline updates, follow-ups, and communication history Provide professional, timely, and high-quality communication with U.<br>S.-based clients throughout the sales process Requirements Sales Experience: 2–3+ years of sales experience, preferably in full-cycle closing roles Remote Work Experience: Previous experience working remotely is strongly preferred U.<br>S. Market Experience: Experience working with U.<br>S.-based clients is a strong advantage English: C1+ / near-native spoken English for daily calls with U.<br>S. clients Negotiation: Strong negotiation and closing skills Objection Handling: Ability to handle client objections professionally and confidently Communication: Strong client communication skills, with the ability to build trust and explain product value clearly CRM Discipline: Experience working with CRM systems; HubSpot experience is a plus Product Learning: Ability and willingness to learn a technical/custom product in detail Conditions Competitive compensation based on skills, experience, and location Stable hourly base with additional performance-based earning opportunities Clear opportunity to influence your total compensation through sales results and strong performance B2B contract and compensation in US dollars Paid sick leave Paid vacation Why Join Us?<br> Opportunity to work directly with U.<br>S. clients in one of the most competitive and high-demand markets Strong exposure to real-world inbound sales and long sales-cycle deal management Clear opportunities for professional growth and career development Work with a diverse and international team of professionals Supportive, structured, and growth-oriented work environment Opportunity to develop strong communication, negotiation, CRM, and product-sales skills in a fast-paced environment From Connection to Commission: Join Crystalia Glass LLC and make a lasting impact in the premium glass industry.<br> Apply today and start your journey towards sales success with us!<br></span> </div>
<p><h4>Position summary</h4>
<p>Our spa specialists play an important role in support of a number of vital spa functions. At our hotels these associates work to build an experience that is memorable and unique – with spa services on the side. Our spa specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience.</p>
<p>Whether promoting spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the spa specialist makes transactions feel like part of the experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.</p>
<p>Spa specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).</p>
<p>Doing all these things well (and other reasonable job duties as requested) is critical for spa specialists – to get it right for our guests and our business each and every time.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life.</p>
<p>If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Our spa specialists play an important role in support of a number of vital spa functions. At our hotels these associates work to build an experience that is memorable and unique – with spa services on the side. Our spa specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience.</p>
<p>Whether promoting spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the spa specialist makes transactions feel like part of the experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.</p>
<p>Spa specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).</p>
<p>Doing all these things well (and other reasonable job duties as requested) is critical for spa specialists – to get it right for our guests and our business each and every time.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life.</p>
<p>If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >The consultant will support MENARO s engagement with an assigned portfolio of key public donors, contribute to the development of donor positioning materials and funding pipelines, support the strategic leveraging of the PROSPECTS partnership, and strengthen donor reporting coordination and quality assurance across the region. The consultant will work under the supervision of the Public Partnerships Manager in the MENARO PRM Section and in close coordination with the Programme Specialist working on Migration and Displacement in the Child Protection Centre of Excellence (COE). The consultant will provide technical and coordination support to strengthen MENARO s public partnerships work, with a focus on migration, displacement, durable solutions, and humanitarian response and preparedness, including PROSPECTS. The consultancy will focus on developing specific analytical products, donor-facing materials, coordination tools, and quality assurance support to inform engagement with public sector partners. Across the assignment, the consultant will help MENARO and Country Offices identify funding opportunities, strengthen donor positioning, and use evidence from PROSPECTS and related initiatives to support UNICEF s regional engagement on children and youth on the move.</span></p><p>The consultancy will cover three main areas of work:</p><ul><li>A. Public Partnerships Intelligence, Funding Opportunity Analysis and Donor Positioning Products</li><li>B. Strategic Leveraging of PROSPECTS and Flagship Partnerships</li><li>C. Donor Reporting Coordination and Quality Assurance</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>To qualify as an advocate for every child you will have:</h2><h3>Minimum requirements:</h3><ul><li><strong>Education:</strong> Advanced (Master's) university degree in International Relations, Political Science, International Development, Public Policy, Development Studies, Economics, Social Sciences, or another relevant field.</li><li><strong>Work Experience:</strong> A minimum of five years of progressively responsible professional experience in public partnerships, donor relations, resource mobilization, external relations, programme partnerships, donor intelligence, or related areas is required.</li><li><strong>Skills:</strong><ul><li>Strong understanding of public partnerships, donor engagement, and resource mobilization in development and humanitarian contexts.</li><li>Good knowledge of European institutions, European bilateral donors, Nordic donors, and other like-minded public sector partners.</li><li>Strong analytical and writing skills, with the ability to translate donor intelligence and funding opportunities into clear, actionable products.</li><li>Experience developing high-quality donor-facing materials, including briefs, key messages, concept note outlines, presentations, and positioning notes.</li><li>Good understanding of donor reporting, results framing, compliance, and donor stewardship.</li><li>Strong coordination and organizational skills, with the ability to manage multiple deliverables and deadlines independently.</li></ul></li><li><strong>Language Requirements:</strong> Fluency in English is required. Knowledge of French and/or Arabic is considered an asset</li></ul><h3>Desirables:</h3><ul><li>Prior experience with UNICEF, another UN agency, or an international development/humanitarian organization is highly desirable.</li><li>Experience working on partnerships with the European Commission, EU institutions, Germany, the Netherlands, Nordic donors, or other like-minded public sector partners is highly desirable.</li><li>Experience supporting regional offices and/or multi-country portfolios is an asset.</li><li>Experience in the Middle East and North Africa region is an asset.</li><li>Experience working on children and youth, migration and displacement, durable solutions, education, social protection, or humanitarian-development nexus programming is an asset.</li><li>Experience supporting donor visibility, partnership events, showcase moments, or strategic communications products is an asset.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>A little bit about talabat</strong><br>
talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt & Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br>
<br>
<strong>Role Overview</strong><br>
<br>
We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p><br><br>Job Description<br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><br></li><li><p>Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue—whether an infrastructure fault or a user request—is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><br></li><li><p>User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><br></li><li><p>Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><br></li><li><p>Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><br></li></ul><p>Technical Skills </p><br><ul><li><p>Infrastructure & Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><br></li><li><p>Ticketing & SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><br></li><li><p>Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><br></li><li><p>AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><br></li></ul><br>Qualifications<br><ul><li><p>Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><br></li><li><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><br></li><li><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><br></li><li><p>Experience: 2–4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><br></li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Description</h4>
<p><strong>About Syarah</strong><br>
Syarah is one of the leading automotive e-commerce platforms in Saudi Arabia, transforming the way people buy, sell, finance, and own vehicles. Through technology, data, and innovative financial solutions, Syarah delivers a seamless customer experience while building scalable systems that support rapid business growth across sales, operations, finance, and customer engagement.</p>
<p><strong>About the role</strong><br>
We are looking for an experienced Engineering Manager – ERP & CRM to lead the development, strategy, and delivery of the systems that power Syarah's core business operations. In this role, you will manage a team of backend engineers, drive the technical direction of our ERPNext/Frappe and CRM platforms, and ensure reliable, scalable solutions that support sales, finance, inventory, and customer operations.</p>
<p>This is both a technical and people leadership role. You will be responsible for setting team goals and OKRs, mentoring engineers, managing performance, and partnering closely with business stakeholders to translate company objectives into impactful engineering outcomes. The ideal candidate combines strong engineering expertise with a proven ability to build and lead high-performing teams in a fast-paced environment.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead, manage, and grow a team of backend engineers working across Python (Frappe/ERPNext) and PHP, owning team structure, hiring, and onboarding.</li>
<li>Own the strategy, roadmap, and delivery of Syarah’s ERP and CRM platforms, the systems that run sales, finance, inventory, operations, and customer engagement.</li>
<li>Set clear team and individual goals through OKRs, aligning day-to-day engineering execution with broader company objectives and tracking measurable outcomes.</li>
<li>Run performance management end to end, including regular 1:1s, structured feedback, performance reviews, growth plans, and recognition.</li>
<li>Mentor and develop engineers at every level, deepening technical skills, ownership, and a culture of accountability and continuous improvement.</li>
<li>Translate company goals into a clear engineering roadmap, and be accountable for the team delivering against it on time and to a high standard.</li>
<li>Define and enforce engineering standards across code quality, architecture, testing, security, and documentation for ERP and CRM systems.</li>
<li>Own the technical direction of ERPNext/Frappe customizations, modules, and integrations, and of PHP-based CRM and internal business applications.</li>
<li>Lead the design and delivery of integrations connecting ERP, CRM, payments, and other operational and data systems across the business.</li>
<li>Partner with finance, operations, sales, and product stakeholders to capture requirements and translate them into well-scoped, prioritized engineering work.</li>
<li>Drive healthy delivery practices, including sprint planning, estimation, code review, CI/CD, and release management, to ship reliably and predictably.</li>
<li>Own reliability, uptime, and incident response for business-critical ERP and CRM platforms, putting in place monitoring, alerting, and on-call practices.</li>
<li>Manage technical debt, scalability, and platform evolution, balancing short-term delivery against long-term maintainability and cost.</li>
<li>Report progress, risks, trade-offs, and resourcing needs clearly to senior leadership, and represent the ERP and CRM engineering function across the company.</li>
</ul>
<h4>What we’re looking for</h4>
<ul>
<li>Proven experience managing and growing software engineering teams, with a track record of setting goals and OKRs, running performance management, and delivering against company objectives.</li>
<li>Strong hands-on background in backend engineering with Python and PHP, ideally including ERPNext/Frappe and modern PHP frameworks.</li>
<li>Solid understanding of ERP and CRM systems, business process automation, and integrations across finance, sales, and operations.</li>
<li>Experience with API design, databases, CI/CD, and cloud infrastructure, and a strong bar for code quality, security, and reliability.</li>
<li>Excellent stakeholder management and communication skills, with the ability to translate business goals into engineering execution.</li>
</ul>
<h4>Preferred experience</h4>
<ul>
<li>Hands-on experience with other major ERP systems such as SAP, Odoo, or Oracle.</li>
<li>Experience with sales lead generation and workflow automation within CRM platforms.</li>
<li>Exposure to AI and agentic AI, with an interest in applying it across ERP, CRM, and internal operations, is a strong plus.</li>
</ul>
<h4>Tech stack</h4>
<ul>
<li>Languages & frameworks: Python (Frappe/ERPNext), PHP (Laravel), SQL</li>
<li>ERP & CRM: ERPNext, CRM platforms, custom business applications</li>
<li>Databases & caching: MongoDB / MySQL, Redis</li>
<li>Integration: REST APIs, webhooks, message queues</li>
<li>DevOps & deployment: Docker, Git, CI/CD</li>
<li>Cloud & infrastructure: AWS, GCP</li>
<li>Ways of working: Agile / Scrum, OKRs, code review, performance management</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>8+ years of software engineering experience, including 3+ years in an engineering management role</li>
<li>Strong hands-on experience with Python and PHP development</li>
<li>Experience with ERPNext/Frappe or other ERP platforms (SAP, Odoo, Oracle, etc.)</li>
<li>Solid understanding of CRM systems, business process automation, and enterprise integrations</li>
<li>Proven experience leading engineering teams, setting OKRs, and managing performance and career development</li>
<li>Experience with APIs, databases, cloud infrastructure, CI/CD, and DevOps practices</li>
<li>Strong stakeholder management and communication skills</li>
<li>Experience in e-commerce, fintech, or high-growth technology environments is a plus</li>
</ul></p><p></p>
<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high-value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM-based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human-in-the-loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long-term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API-based system integration.<br>
Experience designing and delivering production grade AI or data-driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low-value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image-based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li></p><p></p>