Program Officer Jobs in Jordan

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Organizational Background</b></p><p>Anera (American Near East Refugee Aid) is a non-political, non-religious international humanitarian and development organization that has worked for decades to address the development and relief needs of communities across the Middle East, including Palestine, Lebanon and Jordan. Anera delivers programs in education, health, economic development and emergency relief, working closely with local partners and communities.</p><p><br></p><p><b>Project Background</b></p><p>The Gaza Support Program provides critical humanitarian support to Palestinian patients and their accompanying family members who have been displaced from Gaza and are receiving specialized medical treatment in Jordan. The program operates across accommodation sites and partner hospitals in Amman, coordinating closely with the Jordan Hashemite Charity Organization (JHCO), partner medical facilities, and other service providers to ensure patients receive dignified, timely, and well-coordinated care across medical, psychosocial, and basic support components.</p><p>To strengthen the program's clinical coordination and case management capacity, Anera Jordan is seeking a consultant to serve as Medical Coordinator on a part-time basis for a period of six months.</p><p><br></p><p><b>Objective of the Consultancy</b></p><p>The objective of this consultancy is to provide specialized medical coordination and case management support to the Gaza Support Program, ensuring that all active patient cases are accurately tracked, clinically coordinated, and managed throughout their treatment journey in Jordan. The consultant will serve as the primary clinical liaison with JHCO and partner hospitals, maintain real-time case management records, and contribute to program reporting and documentation — enabling the program team to deliver effective, evidence-based, and dignified care to displaced Palestinian patients and their families.</p><p><br></p><p><b>Scope of Work</b></p><p><b>The consultant will be responsible for the following:</b></p><ul><li><b>Case Management &amp; Patient Tracking</b>: To manage the full case management cycle for medical evacuation cases — including registration, profiling, documentation, referrals, treatment updates, and closure within the IM system (e.g., Activity Info) — while maintaining complete, accurate, and real-time case files and trackers, conducting periodic data quality checks, monitoring cost utilization against category ceilings, and escalating systemic issues or high-risk/urgent cases to the Project Manager in a timely manner.</li></ul><p><br></p><ul><li><b>Medical Coordination &amp; Partner Liaison</b>: To serve as the day-to-day medical and clinical liaison with JHCO focal points and partner hospitals under the Project Manager's strategic oversight, including participating in and documenting clinical coordination meetings, supporting medical case conferences, and flagging non-medical support needs to the Project Officer without independently authorizing such services.</li></ul><p><br></p><ul><li><b>Patient &amp; Family Support Coordination</b>: To conduct field visits and medical/psychosocial needs assessments and follow-up with patients and families, escalating protection, mental health, or welfare concerns in line with Anera's referral pathways, non-displacement policy, and safeguarding principles, and contributing clinical context to patient story documentation in accordance with Do No Harm principles.</li></ul><p><br></p><ul><li><b>Reporting, MEAL &amp; Data Management</b>: To prepare structured monthly case management progress reports and contribute verified case data, narrative inputs, and clinical indicators to monthly, quarterly, and donor reports and MEAL dashboards, while maintaining strict confidentiality and data protection standards for all patient information.</li></ul><p><br></p><ul><li><b>Technical Support &amp; Capacity Building</b>: To develop or update standardized clinical documentation tools, case templates, and SOPs for Project Manager approval, while providing technical guidance to Program Volunteers and contributing to team capacity building on case management, referral pathways, and documentation standards.</li></ul><p><br></p><p><b>Deliverables</b></p><ul><li>Update Medical evacuation tracker, generate case files for patients, and flag urgent cases that may exceed the funding cap. / Monthly, ongoing</li><li>Act as clinical liaison with JHCO and partner hospitals; attend coordination meetings and share MoMs. / Monthly, ongoing&nbsp;</li><li>Conduct regular patient follow-up visits, needs assessments, and escalate protection/safeguarding concerns. / Monthly, ongoing&nbsp;</li><li>Submit a report covering caseload status, risks, service gaps, and cost overview / By the 5th of each month</li><li>support beneficiary data management, support MEAL data inputs through data collection and reporting, and ensure accurate documentation and record-keeping.&nbsp;&nbsp;Months 1–2 (initial), Month 5 (final review)</li><li>Final report with caseload summary, outcomes, handover notes, and recommendations. / Last 5 working days</li></ul><p><br></p><p><b>Duration &amp; Level of Effort</b></p><p>The consultant will work 15 days per month across the 5-month contract period (75 days total), operating from the Anera Jordan field office with regular field visits to hospitals, treatment facilities, and accommodation sites. Working days will be agreed with the Project Manager in advance on a monthly basis. The exact start date will be confirmed upon contracting.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Qualifications &amp; Experience</b></p><ul><li>Bachelor's degree in Medicine, Public Health, Health Management, or a closely related field; advanced degree is an asset.</li><li>Minimum 3–5 years of relevant professional experience in case management, health coordination, or medical program support in a humanitarian or development context.</li><li>Demonstrated experience working with vulnerable populations including patients, refugees, or displaced persons; prior experience with medical evacuation programs or hospital coordination is a strong asset.</li><li>Strong data management and reporting skills; experience maintaining case trackers, beneficiary databases, or similar tools (Excel, Kobo, or similar) — this is a core requirement.</li><li>Familiarity with JHCO operational frameworks, Jordanian health system referral pathways, or MHPSS principles is highly desirable.</li><li>Strong organizational, coordination, and interpersonal skills; ability to work effectively across multiple partners in a fast-paced environment.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with data management platforms is an advantage.</li><li>Fluent Arabic and working proficiency in English (written and verbal).</li><li>Ability to handle sensitive, confidential information with professionalism, discretion, and cultural sensitivity.</li><li>Demonstrated ability to work independently, manage competing priorities, and deliver quality outputs within agreed timelines — as required of a consultancy engagement.</li></ul><p><br></p><p><b>Reporting &amp; Supervision</b></p><p>The consultant will report to the Project Manager – Gaza Support Program, with oversight from the Deputy Director of Programs (DDP) at Anera Jordan.&nbsp;</p><p><br></p><p><b><span></span>Safeguarding &amp; Code of Conduct</b></p><p>Given that the program serves vulnerable, war-affected children, the consultant must adhere at all times to Anera's Child Safeguarding Policy, Code of Conduct and Protection from Sexual Exploitation and Abuse (PSEA) standards. The selected consultant will be required to sign these policies prior to commencing work and may be subject to reference and background checks. Any safeguarding or child protection concern must be reported immediately to the Project Manager.</p><p><br></p><p><br></p></div>

<p><b>Position Title: Project Officer (Protezione) / Protection Project Officer</b></p><p><b>Duty Station(s): Amman - Jordan</b></p><p>Period: 12 months</p><p>Monthly Gross Range salary: 2.496-2.750 Euro</p><p>Tipo di contratto / Contract: Contratto di collaborazione / Contract of Collaboration</p><p>Donor: AICS (Italian Agency for Development Cooperation)</p><p>Closing date of the vacancy: 31/07/2026 (evaluation on a rolling basis)</p><p>Line Manager: Relevant Program Desk Officer</p><p>Coordination: Head of Programs HQ; CR Jordan Syria; Jordan Desk Officers (program and Admin)</p><p>Project brief: The project is funded by the Italian Cooperation Agency (AICS) . The project seeks to promote the protection of the most vulnerable groups among refugees and host communities in the governorates of Zarqa, Amman, Mafraq, and Irbid in Jordan, through an integrated framework of protection, assistance, empowerment, and social inclusion, with a focus on women, girls, children, and persons with disabilities. The activities planned will address protection needs at the individual, group, and community levels, providing support and opportunities for economic empowerment, while working to strengthen the protection capacities of local communities. Through a collaborative and integrated approach, the partners will strive to generate positive and lasting impacts, while seeking to alleviate the immediate effects of the ongoing emergency, ensuring the safety and fundamental rights of vulnerable populations, preventing violence, abuse, and discrimination, and strengthening communities capacity to recognize and respond to protection needs.</p><p>Organization setting : the appointed Project Officer will report to the Program, Protection and Administrative Desk Officers for matters related to the day-to-day management of his/her tasks, and to the Country Representative for legal and security issues.</p><p>Key Duties and Responsibilities:</p><p>Project Cycle Management</p><ul><li>Oversee the on-site execution of project planning, implementation, and monitoring activities, ensuring they comply with the procedures of UPP and donor guidelines.</li><li>Lead coordination and maintain regular updates on Project Cycle Management (PCM) tools</li><li>Supervising and reviewing the monitoring and evaluation plan (MEAL), activities, tools, and results.</li><li>Support implementing partners in preparing periodic technical reports on project progress, administrative management, and impact assessment, in accordance with UPP program tools and donor guidelines.</li><li>Supervise, train and mentor project staff, in coordination with technical teams to deliver prevention and response activities.</li><li>Devise and execute capacity building project plans including managing technical expert/trainers and local staff in coordination with CR, Protection Desk and technical specialists.</li><li>In coordination with implementing partners, prepare project financial reports, with support from the local Finance Officer and administrative HQ office in Rome.</li><li>Oversee the implementation of project visibility and communication activities, in liaison with the communications office in Rome and with donor structures in the field.</li><li>Carrying out regular field visits to supervise the implementation of the activities.</li><li>Lead on the preparation of possible project modification requests to the donor.</li><li>Maintain regular coordination with the Consortium focal points and with the Italian Agency for Development Cooperation.</li><li>Lead field efforts in the development of proposals, budgets, and concept notes in coordination with HQ Desk Officers.</li><li>Contribute to the formulation of the national strategy for the respective area of intervention.</li><li>Ensure UPP Code of Conduct, Policies and guidelines are applied to UPP ETS, partners and contractors including Prevention of Sexual Exploitation and Abuse (PSEA) and Child Safeguarding, Anti-Fraud and Corruption.</li><li>Supervising the correct implementation of UPP and partners project FRCM and safeguarding as well as maintaining up to date risks and programme adaptations in line with do no harm principle in coordination with MEAL and Protection teams.</li></ul><p>Financial and Administrative management</p><ul><li>Manage project financial resources in line with UPP procedures, donor requirements, and approved budgets, coordinating with Admin to ensure timely fund availability and supporting technical staff on financial matters.</li><li>Ensure timely procurement of goods and services for project activities, coordinating with the Logistics department to guarantee compliance with internal and donor procurement rules.</li><li>Contributing in the selection of local or international staff to deploy in the project, in coordination with HR Department and in line with the procedures provided by UPP HR Manual.</li><li>Managing project staff according to UPP Staff Handbook and coordinating staff movements.</li><li>Managing partnerships in line with MoU and UPP CR and HQ guidance and Policies.</li><li>Support activities to secure co-financing and ensure the long-term sustainability of Un Ponte Per ETS's mission in Jordan, including complementary project actions.</li></ul><p>Reporting</p><ul><li>Ensuring complete and accurate quarterly, interim and final reports are submitted timely according to donor s requirements. If needed, write further periodic reports for internal and external use.</li><li>Overseeing financial reporting in a timely and accurate manner in coordination with the Admin department.</li><li>Guaranteeing quality reporting from partners is timely and accurate.</li><li>Ensuring that the overall relevant project documentation (legal, financial, HR, MEAL, etc.) is compliant with UPP standards, up to date, accurate, well stored and organized, available, and easy to consult at any time.</li></ul><p>Coordination</p><ul><li>Maintain consistent coordination with partners, contractors, and stakeholders via regular meetings, field visits, and active information sharing.</li><li>Ensure continuous, accurate, and collaborative communication across operational, technical (i.e. Protection), and HQ teams, guaranteeing timely availability of information on project progress, critical events, bottlenecks, and financial updates.</li><li>Participation in coordination meetings and relevant clusters and working groups of interest concerning the project s activities.</li><li><br></li><li>.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's degree (Political Science/International Relations; International Cooperation and Development; Social Sciences, Africa, Asian, or Arab Studies; Economics/Development Economics; Law/International Law, or related fields).</li><li>At least 3 years since graduation.</li><li>At least 2 years of experience in similar roles at other Italian or international NGOs.</li><li>At least 1 year of work experience in managing emergency projects in developing countries or other countries potentially eligible for such interventions.</li><li>Proven communication and behavioral skills to work directly with affected communities and local partners;</li><li>Experience in the administrative and accounting management of projects.</li><li>Excellent knowledge of project cycle management.</li><li>Knowledge of the guidelines of major funding agencies (MAECI, EU, AICS, UN, etc.).</li><li>English language proficiency at least at CEFR level B2; Italian language proficiency at least at CEFR level B2.</li><li>Excellent knowledge of computer software (Word, Excel, PowerPoint, Outlook)</li><li>UPP requires criminal background check certificate (released max 3 months before the date of job offer) to confirm a job offer. We are aware that in some countries the release of criminal background certificate by the competent authorities might require several weeks. However, UPP runs selections to deploy staff in emergency programs and time-lapse between job offer and field deployment is often very short. Thus, we kindly ask all candidates to get prepared on time and be able to submit their certificate promptly in case of success in the selection.</li><li>Proven experience and knowledge of protection programs</li><li>Previous experience working in tight coordination with local CSOs</li><li>Previous experience in the Jordanian context or Syrian refugee crisis context</li><li>A fluent level of Arabic</li><li>Ability to solve problems and proactivity</li><li>Excellent reactivity and flexibility in all circumstances</li><li>Regional and cultural knowledge and sensitivity</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Loyalty Program Officer plays a key role in managing, analyzing, and growing the Zain Cash loyalty program.<br> This position is responsible for developing customer-centric campaigns, managing a gamified points system, and building strategic relationships with partners to enhance program value.<br> The officer will monitor customer behavior, optimize voucher offerings, track satisfaction, and generate actionable insights to increase engagement and retention.<br> Cross-functional collaboration is critical to align program efforts with internal teams and external partners Responsibilities Manage the day-to-day operations of the Zain Cash loyalty program, including points accrual, redemption logic, and reward tiering.<br> Develop and execute gamified campaigns to boost engagement, transactions, and point usage.<br> Continuously monitor point utilization trends to optimize customer experience and reward structures.<br> Analyze voucher performance, redemption behavior, and customer preferences.<br> Report on voucher value, usage rates, and campaign ROI.<br> Recommend improvements based on data to ensure vouchers are relevant and attractive.<br> Customer segment based on usage patterns and loyalty behavior.<br> Design tailored offers and benefits based on customer insights.<br> Conduct periodic satisfaction surveys and generate reports to measure loyalty program impact.<br> Build and maintain strong relationships with third-party partners to source valuable offers and benefits.<br> Negotiate partnership deals that provide meaningful rewards to customers and align with Zain Cash's loyalty strategy.<br> Expand the partner network to create a diversified and appealing reward ecosystem.<br> Generate regular dashboards and performance reports to track KPIs (engagement, redemption, churn).<br> Collaborate with data and BI teams to ensure accurate tracking of loyalty metrics and customer value.<br> Translate data into actionable strategies for retention and growth.<br> Work closely with product, marketing, customer service, and sales teams to ensure program alignment.<br> Share campaign plans, updates, and performance metrics across departments.<br> Support internal training or onboarding sessions related to loyalty campaigns and tools.<br> Monitor trends in customer loyalty, fintech rewards programs, and gamification strategies.<br> Analyze competitor offerings to identify innovation opportunities and areas of differentiation.<br> Recommend strategic improvements to enhance the value of Zain Cash’s loyalty platform.<br> Bachelor’s degree in marketing, Business Administration, , or related field 1–3 years of relevant experience in loyalty program management, CRM, or customer engagement, preferably in fintech, telecom, or retail.<br> Preferred Skills Solid understanding of loyalty program structures and gamification techniques.<br> Experience in data analysis and campaign reporting.<br> Strong communication, negotiation, and partner management skills.<br> Ability to think strategically while managing operational tasks.<br> Proficiency in Excel, PowerPoint, and CRM/reporting tools.<br> Team-oriented mindset with strong coordination and project follow-up abilities.<br> Customer-focused, analytical, and creative thinker.<br></span> </div>

<p><h4>Description</h4> <p>Humanity & Inclusion is an independent and impartial aid organization working in situations of poverty and exclusion, conflict and disaster. The organization works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p> <p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p> <p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organization. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p> <p>Please indicate if you require any special accommodation, even at the first interview.</p> <h4>Job context</h4> <p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office). Palestine Coordination is split between Jerusalem and Amman, with a West Bank area office located in Ramallah and a Gaza area office in Zuwayda. In Gaza, HI operates three offices: one in the central area (Zuwayda), one in the north (Gaza City), and one in the south (Khan Younis).</p> <p>The mission's operational strategy relies on four pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.</p> <p>The total budget for 2026 is expected to range between 8 and 12 million EUR.</p> <h4>Your mission</h4> <p>The Grants Management Department for HI Palestine plays a central role in overseeing proposal development and donor reporting across operations in the West Bank and Gaza. Based remotely in Amman—where part of the coordination team is located—the department ensures consistent communication and alignment despite geographic constraints. It is currently composed of a Grants Manager and a Reporting Officer, the latter recently recruited to strengthen capacity, as these responsibilities were previously handled solely by the Grants Manager.</p> <p>As the department evolves, a key priority will be the effective management and mentoring of the Reporting Officer, alongside a stronger emphasis on developing high-quality, competitive proposals that support both existing and potentially new sectors of intervention. In parallel, the department will contribute to reinforcing compliance with grants management processes and continue refining internal systems to improve efficiency, accountability, and overall performance.</p> <p>Reporting to the Technical Head of Programme, your main responsibilities are:</p> <p><strong>Responsibility 1: Grants management</strong><br> Lead the writing, review, and submission of high-quality narrative reports, ensuring they accurately reflect project progress and status in a transparent, timely, and professional manner.<br> Development of CE, NCE, and MR (Cost Extensions, Non-Cost Extensions, and Modification Requests) as well as new project proposals.<br> Ensure that project cycle management processes and tools are implemented and up to date (such as grants tracker, regular communication on status of grants, Go/No Go meetings, Kick Off Meetings, progress review meetings, closure meetings, etc.).<br> Address donor comments and feedback on proposals and reports promptly, coordinating with relevant staff and departments to ensure resolution and compliance.<br> Contribute to the reporting to national and local authorities as required by HI registration/legal status in the country.</p> <p><strong>Responsibility 2: Financial reporting and budget management</strong><br> Expenditure monitoring.<br> Financial audits and justifications.</p> <p><strong>Responsibility 3: Capacity building</strong><br> Train and improve the capacity of Project Managers and budget holders on:</p> <ul> <li>Donor-specific financial rules.</li> <li>Budget management practices.</li> <li>Narrative reporting requirements.</li> <li>How to prepare a MR (including NCE and CE).</li> <li>How to develop a high quality proposal.</li> </ul> <p><strong>Responsibility 4: Donor compliance</strong><br> Ensure that contractual obligations (including visibility requirements) and reporting deadlines are known and met by Programme, MEAL and Support Services.<br> Conduct trainings towards PMs on narrative and financial quality reporting, as well as donor rules and regulations (donor compliance).<br> Interpret and apply donor financial regulations, ensuring HI's compliance with specific rules (e.g., payment schedules, allowable costs, cost-sharing, exchange rates).<br> Guide and inform program and finance teams on donor-specific financial guidelines and best practices.</p> <p><strong>Responsibility 5: Business development</strong><br> Collaborate with the THOP and Operation Manager to identify new funding opportunities.<br> Support the organization and coordination of donor meetings, field visits, and regular communications to strengthen donor relationships.<br> Contribute to the development and implementation of fundraising strategies, including donor mapping and identification of new funding opportunities.<br> Coordinate the development of new project proposals, ensuring timely collaboration across teams and full compliance with donor requirements, including budget preparation, annexes, and supporting documentation.<br> Maintain a thorough understanding of donor priorities and emerging funding trends to position HI for successful grants acquisition.</p> <p><strong>Responsibility 6: Management of the Reporting Officer</strong><br> Provide direct supervision and support to the Reporting Officer ensuring the coordination, quality, and consistency of the reporting process.</p> <p><strong>Responsibility 7: CRM management</strong><br> Oversee the conversion of approved proposals into formal contracts, ensuring compliance with donor requirements.<br> Update the status of contracts in the CRM system, providing detailed information on submission stages, report approvals, and overall progress.<br> Manage and generate contractual amendments and import signed documents into the system.<br> Track and manage reporting deadlines through the contract management system's action functionalities.</p> <h4>Requirements</h4> <ul> <li>You have 2 years of experience in humanitarian sector, preferably in grants management or business development.</li> <li>You are proficient in developing, reviewing, and submitting high-quality narrative and financial reports.</li> <li>You have strong skills in budget forecasting, expenditure monitoring, and financial analysis.</li> <li>Previous experience with donor-specific requirements (e.g., cost eligibility, flexibility rules) is desirable, as well as knowledge of donors' regulations and requirements.</li> <li>Previous experience with HI and/or in the Middle East is a strong asset, particularly in Palestine.</li> <li>Fluency in English is mandatory.</li> </ul> <h4>Benefits</h4> <p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p> <ul> <li>Six months international contract starting from June 15th, 2026.</li> <li>The international contract provides social cover adapted to your situation:</li> <li>Unemployment insurance benefits for EU nationals.</li> <li>Pension scheme.</li> <li>Medical coverage with 50% of employee contribution.</li> <li>Repatriation insurance paid by HI.</li> <li>Salary from 2448 € gross per month upon experience.</li> <li>Per diem according to the duty location, between Amman and West Bank.</li> <li>Hardship allowance according to the duty location, between Amman and West Bank.</li> <li>Paid leaves: 25 days per year.</li> <li>Rest and recuperation according to the duty location, between Amman and West Bank.</li> <li>Position unaccompanied.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Humanity & Inclusion is an independent and impartial aid organization working in situations of poverty and exclusion, conflict and disaster. The organization works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p> <p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p> <p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organization. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p> <p>Please indicate if you require any special accommodation, even at the first interview.</p> <h4>Job context</h4> <p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office). Palestine Coordination is split between Jerusalem and Amman, with a West Bank area office located in Ramallah and a Gaza area office in Zuwayda. In Gaza, HI operates three offices: one in the central area (Zuwayda), one in the north (Gaza City), and one in the south (Khan Younis).</p> <p>The mission's operational strategy relies on four pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.</p> <p>The total budget for 2026 is expected to range between 8 and 12 million EUR.</p> <h4>Your mission</h4> <p>The Grants Management Department for HI Palestine plays a central role in overseeing proposal development and donor reporting across operations in the West Bank and Gaza. Based remotely in Amman—where part of the coordination team is located—the department ensures consistent communication and alignment despite geographic constraints. It is currently composed of a Grants Manager and a Reporting Officer, the latter recently recruited to strengthen capacity, as these responsibilities were previously handled solely by the Grants Manager.</p> <p>As the department evolves, a key priority will be the effective management and mentoring of the Reporting Officer, alongside a stronger emphasis on developing high-quality, competitive proposals that support both existing and potentially new sectors of intervention. In parallel, the department will contribute to reinforcing compliance with grants management processes and continue refining internal systems to improve efficiency, accountability, and overall performance.</p> <p>Reporting to the Technical Head of Programme, your main responsibilities are:</p> <p><strong>Responsibility 1: Grants management</strong><br> Lead the writing, review, and submission of high-quality narrative reports, ensuring they accurately reflect project progress and status in a transparent, timely, and professional manner.<br> Development of CE, NCE, and MR (Cost Extensions, Non-Cost Extensions, and Modification Requests) as well as new project proposals.<br> Ensure that project cycle management processes and tools are implemented and up to date (such as grants tracker, regular communication on status of grants, Go/No Go meetings, Kick Off Meetings, progress review meetings, closure meetings, etc.).<br> Address donor comments and feedback on proposals and reports promptly, coordinating with relevant staff and departments to ensure resolution and compliance.<br> Contribute to the reporting to national and local authorities as required by HI registration/legal status in the country.</p> <p><strong>Responsibility 2: Financial reporting and budget management</strong><br> Expenditure monitoring.<br> Financial audits and justifications.</p> <p><strong>Responsibility 3: Capacity building</strong><br> Train and improve the capacity of Project Managers and budget holders on:</p> <ul> <li>Donor-specific financial rules.</li> <li>Budget management practices.</li> <li>Narrative reporting requirements.</li> <li>How to prepare a MR (including NCE and CE).</li> <li>How to develop a high quality proposal.</li> </ul> <p><strong>Responsibility 4: Donor compliance</strong><br> Ensure that contractual obligations (including visibility requirements) and reporting deadlines are known and met by Programme, MEAL and Support Services.<br> Conduct trainings towards PMs on narrative and financial quality reporting, as well as donor rules and regulations (donor compliance).<br> Interpret and apply donor financial regulations, ensuring HI's compliance with specific rules (e.g., payment schedules, allowable costs, cost-sharing, exchange rates).<br> Guide and inform program and finance teams on donor-specific financial guidelines and best practices.</p> <p><strong>Responsibility 5: Business development</strong><br> Collaborate with the THOP and Operation Manager to identify new funding opportunities.<br> Support the organization and coordination of donor meetings, field visits, and regular communications to strengthen donor relationships.<br> Contribute to the development and implementation of fundraising strategies, including donor mapping and identification of new funding opportunities.<br> Coordinate the development of new project proposals, ensuring timely collaboration across teams and full compliance with donor requirements, including budget preparation, annexes, and supporting documentation.<br> Maintain a thorough understanding of donor priorities and emerging funding trends to position HI for successful grants acquisition.</p> <p><strong>Responsibility 6: Management of the Reporting Officer</strong><br> Provide direct supervision and support to the Reporting Officer ensuring the coordination, quality, and consistency of the reporting process.</p> <p><strong>Responsibility 7: CRM management</strong><br> Oversee the conversion of approved proposals into formal contracts, ensuring compliance with donor requirements.<br> Update the status of contracts in the CRM system, providing detailed information on submission stages, report approvals, and overall progress.<br> Manage and generate contractual amendments and import signed documents into the system.<br> Track and manage reporting deadlines through the contract management system's action functionalities.</p> <h4>Requirements</h4> <ul> <li>You have 2 years of experience in humanitarian sector, preferably in grants management or business development.</li> <li>You are proficient in developing, reviewing, and submitting high-quality narrative and financial reports.</li> <li>You have strong skills in budget forecasting, expenditure monitoring, and financial analysis.</li> <li>Previous experience with donor-specific requirements (e.g., cost eligibility, flexibility rules) is desirable, as well as knowledge of donors' regulations and requirements.</li> <li>Previous experience with HI and/or in the Middle East is a strong asset, particularly in Palestine.</li> <li>Fluency in English is mandatory.</li> </ul> <h4>Benefits</h4> <p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p> <ul> <li>Six months international contract starting from June 15th, 2026.</li> <li>The international contract provides social cover adapted to your situation:</li> <li>Unemployment insurance benefits for EU nationals.</li> <li>Pension scheme.</li> <li>Medical coverage with 50% of employee contribution.</li> <li>Repatriation insurance paid by HI.</li> <li>Salary from 2448 € gross per month upon experience.</li> <li>Per diem according to the duty location, between Amman and West Bank.</li> <li>Hardship allowance according to the duty location, between Amman and West Bank.</li> <li>Paid leaves: 25 days per year.</li> <li>Rest and recuperation according to the duty location, between Amman and West Bank.</li> <li>Position unaccompanied.</li> </ul></p><p></p>

<table border="1" cellpadding="0" cellspacing="0" width="737"> <tbody> <tr> <td ><br> <br> &nbsp; <p><strong>Job Title:</strong></p> </td> <td colspan="4" > <p>Communications and Campaigns Officer</p> </td> </tr> <tr> <td > <p>Job Type</p> </td> <td colspan="4" > <p>Open only to Nationals in Lebanon, Syria or Jordan.</p> </td> </tr> <tr> <td > <p><strong>Job Family:</strong></p> </td> <td colspan="4" > <p>Communications and Campaigns</p> </td> </tr> <tr> <td > <p><strong>Department </strong></p> </td> <td colspan="2" > <p>Communications and Campaigns</p> </td> <td > <p>Unit/Team:</p> </td> <td > <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Grade and Salary:</strong></p> </td> <td colspan="2" > <p>C</p> </td> <td > <p>Contract Type:</p> </td> <td > <p>Fixed Term</p> </td> </tr> <tr> <td > <p><strong>Location:</strong></p> </td> <td colspan="2" > <p>Jordan (But Lebanon and Syria can be considered</p> </td> <td > <p>Budget Holder:</p> </td> <td > <p>No</p> </td> </tr> <tr> <td > <p><strong>Reports to: <em>(incl matrix reporting)</em></strong></p> </td> <td colspan="4" > <p>Communications and campaigns coordinator- ActionAid Arab Region</p> </td> </tr> <tr> <td > <p><strong>Direct Reports :</strong></p> </td> <td colspan="4" > <p>None</p> </td> </tr> <tr> <td > <p><strong>Matrix Reports:</strong></p> </td> <td colspan="4" > <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>DBS (CRB) / Police Check:</strong></p> </td> <td colspan="4" > <p>Required</p> </td> </tr> <tr> <td > <p><strong>This role require travel</strong></p> </td> <td colspan="4" > <p>Yes – within Arab Region</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Role Overview:</strong></p> </td> <td colspan="3" > <p>The Communications and Campaigns Officer will work under the direct management and supervision of the Regional Communications and Campaigns Coordinator and support the implementation of ActionAid Arab Region’s communications and campaigns strategy across regional programmes and humanitarian responses. The role will strengthen the visibility of ActionAid’s work, coordinate communications with partners across the region, develop high-quality multimedia content, and ensure the timely delivery of donor visibility and communications products. Working closely with programme teams and partners, and under the guidance of the Regional Communications and Campaigns Coordinator, the Officer will contribute to storytelling, digital engagement, media products, and campaign implementation across Jordan, Lebanon, Syria, and Tunisia.</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Areas of Responsibilities</strong></p> <p>&nbsp;</p> </td> <td colspan="3" > <p><strong>Key Activities</strong></p> <p>&nbsp;</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Communications and Visibility</strong></p> </td> <td colspan="3" > <p>&nbsp;</p> <ul> <li>Support in Implementing the regional communications and visibility plan.</li> <li>Develop high-quality communications materials including success stories, blogs, newsletters, press releases, fact sheets, presentations, and donor visibility products.</li> <li>Ensure all communications products comply with ActionAid branding and donor visibility requirements.</li> <li>Coordinate the production of communication materials with designers, photographers, videographers, translators, and consultants.</li> <li>&nbsp;Maintain and regularly update regional communications assets and multimedia libraries</li> </ul> </td> </tr> <tr> <td colspan="2" > <p><strong>Digital Communications and Storytelling</strong></p> </td> <td colspan="3" > <p >&nbsp;</p> <ul> <li>Develop engaging content for social media platforms, including graphics, reels, videos, and digital campaigns.</li> <li>Draft compelling human-interest stories highlighting programme impact.</li> <li>Produce multimedia content including podcasts, short documentaries, interviews, and promotional videos.</li> <li>Support website and digital content updates.</li> <li>Monitor social media performance and prepare regular analytics reports with recommendations.</li> </ul> </td> </tr> <tr> <td colspan="2" > <p><strong>Partner Coordination and Programme Support</strong></p> </td> <td colspan="3" > <ul> <li>Coordinate communications activities with partners across Jordan, Lebanon, Syria, and Tunisia.</li> <li>Follow up on the timely submission of stories, photographs, consent forms, quotes, and activity updates.</li> <li>Support visibility for programme launches, workshops, campaigns, donor visits, and regional events.</li> <li>Provide communications support to humanitarian responses and emergency interventions.</li> <li>Ensure communication deliverables are completed according to project workplans and donor requirements.</li> </ul> <p >&nbsp;</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Communications, Influencing and Coordination</strong></p> <p >&nbsp;</p> <p >&nbsp;</p> </td> <td colspan="3" > <ul> <li>Build and maintain effective working relationships with programme teams, partners, donors, consultants, and external service providers.</li> <li>Coordinate with internal teams to ensure consistent messaging across regional programmes.</li> <li>Support regional advocacy and campaign initiatives through strategic communications.</li> <li>Represent the Communications Unit in internal coordination meetings when required.</li> </ul> <p >&nbsp;</p> <p >&nbsp;</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Other delivery on strategic/ functional priorities (Directorate-specific - maximum 5 KPIs)</strong></p> </td> <td colspan="3" > <ul> <li>&nbsp;Deliver high-quality communication products within agreed timelines.</li> <li>Strengthen ActionAid Arab Region's digital visibility and audience engagement.</li> <li>Ensure timely implementation of donor visibility requirements.</li> <li>Maintain an organized communications archive and asset management system.</li> <li>Contribute to innovation and continuous improvement of communications approaches</li> </ul> </td> </tr> <tr> <td colspan="2" > <p>&nbsp;</p> </td> <td colspan="3" > <p >&nbsp;</p> </td> </tr> <tr> <td>&nbsp;</td> <td>&nbsp;</td> <td>&nbsp;</td> <td>&nbsp;</td> <td>&nbsp;</td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <table border="1" cellpadding="0" cellspacing="0" width="743"> <tbody> <tr> <td colspan="2" > <p><strong>PERSON SPECIFICATIONS</strong></p> </td> </tr> <tr> <td > <p><strong>Education and Qualifications</strong></p> </td> <td > <p >&nbsp;</p> <ul> <li>Bachelor’s degree in communications, Journalism, Media, Public Relations, Marketing, or another relevant field.</li> <li>Master's degree is an advantage.</li> </ul> <p >&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Essential Experience</strong></p> </td> <td > <ul> <li>Minimum 3–5 years of professional experience in communications, media, public relations, or digital communications.</li> <li>Experience working with NGOs, humanitarian, or international development organizations.</li> <li>Demonstrated experience in content creation, digital storytelling, newsletters, and social media management.</li> <li>Experience coordinating communication activities across multiple countries is an advantage.</li> </ul> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Essential Knowledge </strong></p> </td> <td > <ul> <li>Strategic communications and visibility.</li> <li>Digital communications and social media management.</li> <li>Storytelling and content development.</li> <li>Donor branding and visibility requirements.</li> <li>Humanitarian and development communications.</li> <li>ActionAid values and feminist leadership principles (desirable).</li> </ul> </td> </tr> <tr> <td > <p><strong>Essential skills</strong></p> </td> <td > <ul> <li>Excellent writing and editing skills in English and Arabic.</li> <li>Strong graphic design skills (Canva and Adobe Creative Suite).</li> <li>Video editing skills</li> <li>Excellent coordination and organizational skills.</li> <li>Strong interpersonal and stakeholder engagement skills.</li> <li>Ability to work independently and manage multiple priorities.</li> <li>Strong attention to detail and time management.</li> </ul> </td> </tr> <tr> <td > <p><strong>Language requirements</strong></p> </td> <td > <ul> <li>Fluency in English and Arabic (written and spoken).</li> <li>French is an advantage</li> </ul> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <table border="1" cellpadding="0" cellspacing="0" width="104%"> <tbody> <tr> <td colspan="2" > <p><strong>Typical People Management Responsibility </strong></p> </td> </tr> <tr> <td > <p><strong>Approximate number of people managed in total</strong></p> </td> <td > <p><strong>NA</strong></p> </td> </tr> <tr> <td > <p><strong>Matrix Manager – (projects/dotted line)</strong></p> </td> <td > <p><strong>No</strong></p> </td> </tr> <tr> <td > <p><strong>Team Leader</strong></p> </td> <td > <p><strong>No </strong></p> </td> </tr> <tr> <td > <p><strong>Grandfather- manager of Team Leaders/Managers</strong></p> </td> <td > <p><strong>No </strong></p> </td> </tr> <tr> <td colspan="2" > <p><strong>What is the global remit?&nbsp; Operates in:</strong></p> </td> </tr> <tr> <td > <p><strong>Own country</strong></p> </td> <td > <ul> <li><strong>Any country within ActionAid’s Arab regional Office remit. </strong></li> <li><strong>Only Nationals with Right to work in the country of Operation will be shortlisted &nbsp;</strong></li> </ul> </td> </tr> <tr> <td > <p><strong>Geographic Region</strong></p> </td> <td > <p><strong>Yes</strong></p> </td> </tr> <tr> <td > <p><strong>Multiple Geographic Regions</strong></p> </td> <td > <ul > <li>&nbsp;</li> </ul> </td> </tr> <tr> <td > <p><strong>Remit covers all ActionAid countries</strong></p> </td> <td > <p><strong>Yes (Only in Countries Under ActionAid Arab Regional Office remit)</strong></p> </td> </tr> <tr> <td > <p><strong>Financial (limits/mandates)</strong></p> </td> <td > <p><strong>within the Budget in concurrence with the Line Manager. </strong></p> </td> </tr> <tr> <td > <p><strong>Direct departmental budget: </strong></p> </td> <td > <p><strong>No</strong></p> </td> </tr> <tr> <td > <p><strong>Organisation-wide expenditure </strong></p> </td> <td > <p><strong>No</strong></p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>This Job Description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff.&nbsp;Other tasks may be assigned as necessary according to organizational needs.</p> <p>It is part of every staff member's responsibility to contribute to ActionAid International culture and comply with organisation’s values and code of conduct. Staff are also committed to:</p> <ul> <li><strong>&nbsp;&nbsp;Leading Innovation and Change </strong>Establish a culture of excellence in respective team that values experimentation and continuous improvement</li> <li><strong>Feminist Leadership</strong>: Championing feminist leadership principles and values including commitment to diversity and inclusion (race, gender, power)</li> <li><strong>AAI Values Practice: </strong>&nbsp;Ensure personal and team culture that demonstrates all of AAI values including: Mutual Respect, Equity and Justice, Integrity, Solidarity with People Living in Poverty and Exclusion, Courage of Conviction, Independence and Humility</li> <li><strong>Promoting a healthy and safe working environment: </strong>ActionAid is committed to promoting SHEA and Safeguarding policies and values and has a <strong>zero-tolerance </strong>policy for any form of sexual exploitation and abuse to create a safe working environment for the staff.</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>LINE MANAGER ; </strong><strong>Sabine Abi Aad</strong></p> </td> </tr> <tr> <td > <p><strong>DATE : 23 July 2026</strong></p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>PEOPLE AND CULTURE :</strong></p> </td> </tr> <tr> <td > <p><strong>DATE :</strong></p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p class="isSelectedEnd"><strong>Submission Instructions</strong></p> <ul> <li>Please submit your <strong>CV and Cover Letter</strong> electronically to <a href="mailto:ari.jobs@actionaid.org"><strong>ari.jobs@actionaid.org</strong></a>.</li> <li><strong>Deadline for submission:</strong> <strong>19 August 2026</strong>.</li> <li>All application documents should be submitted in <strong>PDF format</strong>.</li> <li>Please use the following subject line for your email: <strong>Application – <span class="text-token-text-primary cursor-text rounded-sm">[Position Title]</span> – <span class="text-token-text-primary cursor-text rounded-sm">[Your Full Name]</span></strong>.</li> </ul> <p>&nbsp;</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under the line management of the Grants Manager, the Reporting Officer ensures the timely and high-quality management of project reporting and contributes to maintaining compliance with donor requirements across the mission.</p> <p>The role supports coordination between project teams, shared services, and headquarters; maintains accurate and updated grant information; contributes to staff capacity building on reporting and documentation; and strengthens internal communication and information-sharing mechanisms within the Institutional Funding framework.</p> <p>ABOUT THE GRANTS UNIT:</p> <p>The Grants unit, responsible for Institutional Funding (IFs) and operating under the management of the Technical Head of Program. The Grants Unit works closely with the Gaza and West Bank teams in the management of Institutional Fundings, whether in terms of fund mobilization strategies, the development of new projects, or the management of signed contracts and reporting.</p> <p>Responsibilities/ Missions:</p> <p><strong>Responsibility 1: Contribute to the drafting of project reports</strong></p> <ul> <li>Coordinate project reporting phases:</li> <li>Develop schedules for each report, collaborating with the various departments involved (operations, finance, logistics, technical unit, security, HR and MEAL, headquarters and national association).</li> <li>Prepare reporting templates, with the support of the Grants Unit</li> <li>Contribute to effective coordination between project managers, area managers, technical specialists, and the operations manager for compiling contributions to narrative reports and monitoring donor contracts (a monitoring tool used at the geographical management level must be adapted).</li> <li>Ensure coordination with shared services to guarantee the overall consistency of narrative and financial reports and the completeness of annexes.</li> <li>Ensure the compilation of narrative versions for interim, monthly and final reports</li> <li>Ensure quality control and compliance of narrative reports and annexes with donor requirements and procedures.</li> <li>Regularly update information on grants and donor relations on the customer relationship management (CRM) platform (CRM platform currently under development).</li> </ul> <p><strong>Responsibility 2: Donor Compliance</strong></p> <ul> <li>Support the team on contractual issues and liaise with headquarters/partners: contractual process with partners and questions on donor rules, in agreement with the compliance and risk manager at headquarters and the IPO and IPSO (where applicable).</li> <li>Support the organization of project kick-offs and closing meetings for all relevant staff / departments to ensure consistency in understanding the grant designs between departments and bases, as well as to promote the sharing of achievements and lessons learned.</li> <li>Ensure regular communication and coordination with the IPSOs and IPOs of the National Associations, operations, and the headquarters compliance and risk manager for all updates on donor rules, regulations, and strategies or any cases of fraud or violation of donor guidelines.</li> <li>Regularly update signed grant information (including contracts) on the Customer Relationship Management</li> </ul> <p><strong>Responsibility 3: Capacity building in reporting</strong></p> <ul> <li>Support the drafting and organization of training and support capacity building for all field staff of the organization and HI partner staff on program development and reporting, as well as on documentation specific to HI programs.</li> <li>Facilitate field staff's knowledge of DFI Hinside spaces</li> <li>Proactively raise compliance issues with program staff and department heads.</li> <li>Archive donor feedback and adapt reports accordingly.</li> </ul> <p><strong>Responsibility 4: Internal coordination</strong></p> <ul> <li>Support the development of internal and external communication materials - Propose internal information channels and tools</li> <li>Maintain the Grants Unit SharePoint updated and archive all project related documents</li> <li>Structure and share information for dissemination to HQ, partners, and coordination forums (newsletters, presentations, videos, etc.)</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Degree in a relevant field (e.g. International Development, Business Administration, Development Studies)</p> <p>2 years of experience in humanitarian organizations, focusing on reporting, grants management or project management</p> <p>Familiar with project management, donor rules, planning, and internal coordination</p> <p>Very good writing skills in English</p> <p>Strong analytical and synthetic thinking skills.</p> <p>Diplomatic, responsible, and cooperative.</p><p></p></section>

<p><br></p><p>Reporting to the Regional Policy, Advocacy and Communications Lead, the Communications &amp; Visibility Officer will support the implementation of the regional ECD portfolio communications and visibility activities across the MENA region. The role will contribute to storytelling, content collection, visibility materials, event coverage, communications products, and coordination with country, regional, and global communications colleagues. The Communications &amp; Visibility Officer will serve as a central coordination point for communications and visibility efforts across the MENA ECD portfolio country programs, ensuring the timely collection, development, management, and dissemination of high-quality content that showcases program impact, learning, and achievements, in close coordination with country program communication leads. The Communications &amp; Visibility Officer will play a key role in ensuring high-quality documentation of program activities, capturing impact stories from children, caregivers and communities, maintaining communications assets, and supporting the production of donor-facing and public-facing communications materials.</p><p><b>Specific Responsibilities:</b></p><p>The Communications and Visibility Officer will support the planning, coordination, and implementation of communications and visibility activities across the regional ECD portfolio. The role will work closely with country teams, regional colleagues, partners, and external service providers to strengthen storytelling, visibility, content management, and communications products that showcase program impact, learning, and achievements.</p><ul><li>Content Development and Storytelling<ul><li>Draft and edit blogs, human-interest stories, case studies, newsletters, talking points, press releases, and media materials in English and Arabic.</li><li>Adapt communications content for digital and social media channels.</li></ul></li><li>Content Collection and Asset Management<ul><li>Coordinate collection of photos, videos, testimonials, and other assets from country teams and partners, including through field visits and event attendance, ensuring timely submission against donor and content calendars.</li><li>Maintain organized, tagged archives in Brandfolder (the IRC content library) and other content management platforms for reporting, donor engagement, and future use.</li></ul></li><li>Country and Regional Communications Coordination<ul><li>Serve as the primary coordination point between the regional ECD portfolio team and country communications focal points, supporting them in identifying communications opportunities, in close coordination with IRC s regional Polic, Advocacy and Communications team and relevant global communications team.</li><li>Facilitate sharing of products and lessons learned across country, regional, and global teams, and identify opportunities to amplify regional ECD portfolio achievements.</li></ul></li><li>Visibility, Branding and Vendor Management<ul><li>Ensure safeguarding, consent, and IRC/donor branding compliance across all communications materials and assets, coordinating sign-off on branded items as needed.</li><li>Act as day-to-day focal point for communications, photography, videography, and content production vendors, including external consultants and agencies, tracking deliverables, timelines, and quality standards.</li><li>Support visibility activities across regional and country programs, including event communications packages and on-site visibility support.</li></ul></li><li>Reporting and Administrative Support<ul><li>Maintain communications trackers, content calendars, and visibility monitoring tools, and support donor and project reporting requirements.</li><li>Provide day-to-day communications support to the Regional Policy, Advocacy and Communications Lead and the wider regional ECD portfolio team.</li></ul></li></ul><p>Supervisory Responsibilities: None.</p><p><b>Requirements</b>:</p><ul><li>Bachelor s degree in communications, Journalism, Media, Marketing, International Development or a related field; previous experience in an NGO in a similar role is a plus.</li><li>Minimum 4 years of professional experience in communications, media, public relations, storytelling, journalism, or related fields.</li><li>Excellent written and verbal communication skills in English and Arabic is required required.</li><li>Strong storytelling and case study writing and editing skills, with the ability to identify strong stories and adapt communication style to different audiences.</li><li>Experience collecting and developing human-interest stories, interviews and beneficiary testimonials.</li><li>Experience coordinating communications activities across multiple stakeholders and locations.</li><li>Strong organizational skills and ability to manage multiple priorities and deadlines.</li><li>Experience working with photography, videography and content management processes; knowledge of Adobe Creative Suite (Premiere Pro, Illustrator, Photoshop, and InDesign) is highly desirable.</li><li>Familiarity with, Brandfolder, Box, SharePoint or similar content management systems.</li><li>Experience in humanitarian, development, education or early childhood development programs is highly desirable.</li><li>Work-related travel within the MENA region (Jordan, Lebanon, Syria), up to 30%, is expected.</li></ul><p>Preferred Experience</p><ul><li>Experience working with humanitarian, development, education, early childhood development, or donor-funded programs.</li><li>Experience coordinating communications activities across multiple countries or regional programs is highly desirable.</li><li>Photography, videography, content editing, or multimedia production experience is an asset.</li></ul><p>Reporting Line The Communications and Visibility Officer reports directly to the Regional Policy, Advocacy and Communications Lead for the regional ECD Portfolio, with a technical reporting line to the regional Content and Digital Specialist, and works closely with the country program teams, regional and global communications colleagues, implementing partners, and external communications service providers.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in communications, Journalism, Media, Marketing, International Development or a related field; previous experience in an NGO in a similar role is a plus.</li><li>Minimum 4 years of professional experience in communications, media, public relations, storytelling, journalism, or related fields.</li><li>Excellent written and verbal communication skills in English and Arabic is required required.</li><li>Strong storytelling and case study writing and editing skills, with the ability to identify strong stories and adapt communication style to different audiences.</li><li>Experience collecting and developing human-interest stories, interviews and beneficiary testimonials.</li><li>Experience coordinating communications activities across multiple stakeholders and locations.</li><li>Strong organizational skills and ability to manage multiple priorities and deadlines.</li><li>Experience working with photography, videography and content management processes; knowledge of Adobe Creative Suite (Premiere Pro, Illustrator, Photoshop, and InDesign) is highly desirable.</li><li>Familiarity with, Brandfolder, Box, SharePoint or similar content management systems.</li><li>Experience in humanitarian, development, education or early childhood development programs is highly desirable.</li><li>Work-related travel within the MENA region (Jordan, Lebanon, Syria), up to 30%, is expected.</li><li>Experience working with humanitarian, development, education, early childhood development, or donor-funded programs.</li><li>Experience coordinating communications activities across multiple countries or regional programs is highly desirable.</li><li>Photography, videography, content editing, or multimedia production experience is an asset.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul> <li><br></li></ul> <p> </p> <p> <strong>JOB CONTEXT:</strong> </p> <p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office).</p> <p>The mission's operational strategy relies on 4 pillars: Health (Rehabilitation and P&amp;O), Armed Violence Reduction, Atlas Logistics, and Inclusive Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA. </p> <p>Women, men, girls and boys with disabilities in the West Bank and Gaza Strip have been disproportionately impacted by the recurrent escalations and unprecedented humanitarian crisis. People with disabilities face significant needs and complex barriers to accessing humanitarian services and assistance across sectors of intervention.</p> <p> </p> YOUR MISSION <p>MHPSS is a core component of HI s intervention in Palestine. MHPSS is systematically integrated into HI s health activities, including rehabilitation and P&amp;O, as well as into its education interventions. In this context, the MHPSS Specialist plays a key role in ensuring the technical quality, coherence, and coordination of MHPSS activities across the programme. </p> <p>As activities continue to expand in the WB, the position will also support the harmonization of approaches, tools, and processes between Gaza and the WB, ensuring consistency in programme implementation. </p> <p>Finally, with the programme expected to transition to the regional office in the coming months, the MHPSS Specialist will contribute to preparing and supporting this transition, ensuring continuity of technical leadership and knowledge transfer.</p> <p> </p> <p>Under the management of the Technical Head of Program (THoP) the MHPSS Specialist in Palestine (based in Amman, Jordan) continues the support and technical leadership for the MHPSS sector. The MHPSS Specialist will ensure continuity and training and technically support MHPSS teams, while ensuring the quality, consistency, and integration of MHPSS across interventions and multidisciplinary health and education programmes. The position will also support the harmonization of approaches between Gaza and the West Bank and contribute to preparing the programme's transition to the regional structure.</p> <p>The MHPSS Specialist will have strong interactions with Internally: Area Manager, Project Managers, Technical officers, Officers, Specialists, MEAL department, Operations Manager, Grants Manager and externally: partners, local authorities, health structures, health NGOs.</p> <p> </p> <p>The MHPSS Specialist will report to the THoP, will have a technical management from the MHPSS Global Specialist and will have the functionnal management of the MHPSS teams in Gaza and West Bank.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> <strong>YOUR PROFILE:</strong> </p> <ul> <li>At least least 5 years of overall professional experience in the field of MHPSS including a minimum of 3 years experience in emergency response in conflict affected countries.</li> <li>You hold a Master degree in psychology, preferably in clinical psychology, or a related field is required.</li> <li>Training in evidence-based therapeutic approaches for trauma, stress, and mental health issues in emergency contexts.</li> <li>Comprehensive knowledge of the IASC Mental Health and Psychosocial Support in Emergency Settings guidelines and associated documents.</li> <li>Experience in conducting multi-sectorial assessments is required</li> <li>Strong interpersonal and intercultural skills required;</li> <li>Fluency in oral and written English is compulsory;</li> <li>Arabic skills are a strong asset;</li> </ul> <p>The position is open at both international and national levels. If you are Jordanian, you will benefit from a national contract with the local package.</p> <p> </p> <p>International contract:</p> <p><br></p><ul><ul> </ul> </ul><p></p></section>

<p><h4>Purpose of the role</h4> <p>A leading educational institution in Amman invites applications from highly qualified and experienced academic leaders for the position of Dean. This senior leadership role is critical to advancing the institution’s academic mission, strategic growth, research excellence, and engagement with relevant professional and industry sectors.</p> <p>The Dean serves as the chief academic and administrative leader of the Master’s Program, responsible for advancing high-quality teaching, research, and professional training in media, journalism, digital communication, and related disciplines. The Dean ensures that all academic programs delivered in Arabic and/or English meet national and international standards while fostering innovation, creativity, and strong industry engagement. The position aligns the Master’s Program mission with the broader strategic direction of the academic institution.</p> <p>The Dean is responsible for providing a clear and forward-looking leadership vision for the institution's Master’s Program. The role involves close collaboration with the CEO and executive leadership team, faculty, industry partners, and the wider community to enhance academic excellence, innovation, and graduate employability.</p> <h4>Reporting structure</h4> <p>The Dean reports directly to the CEO, in accordance with the institution’s organizational structure, and provides academic leadership and supervision to faculty members and administrative staff within the MA programs.</p> <h4>Responsibilities include:</h4> <ul> <li>Ensuring the effective execution of academic and administrative responsibilities</li> <li>Leading academic functions</li> <li>Cultivating relationships with media institutions, industry partners, governmental bodies, and the wider community to support the Master’s programs</li> <li>Promoting excellence in teaching and research</li> </ul> <h4>Key responsibilities</h4> <p><strong>1. Strategic leadership</strong></p> <ul> <li>Ensure that academic programs, research priorities, and institutional initiatives remain aligned with national, regional, and global developments in areas relevant to the institution’s mandate.</li> <li>Lead continuous enhancement of academic programs and strategic planning processes.</li> </ul> <p><strong>2. Academic excellence</strong></p> <ul> <li>Oversee the design, delivery, and quality assurance of academic programs.</li> <li>Ensure alignment with national and international accreditation standards.</li> <li>Promote innovative teaching practices and experiential learning.</li> <li>Oversee the student admissions process.</li> <li>Conduct outreach activities to promote the Master’s programs.</li> </ul> <p><strong>3. Faculty development</strong></p> <ul> <li>Recommend hiring, promotion, and retention of qualified faculty and media professionals.</li> <li>Mentor and support faculty in teaching, research, and professional practice.</li> <li>Promote academic integrity, professionalism, creativity, and innovation.</li> </ul> <p><strong>4. Research and innovation</strong></p> <ul> <li>Foster a strong research culture.</li> <li>Encourage interdisciplinary and applied research initiatives.</li> <li>Support faculty and students in securing research funding and publishing.</li> </ul> <p><strong>5. Student success</strong></p> <ul> <li>Enhance student engagement, retention, and career readiness.</li> <li>Strengthen internships, mentorship, experiential learning, and industry placements.</li> </ul> <p><strong>6. Industry engagement and external relations</strong></p> <ul> <li>Build and sustain strategic partnerships with media organizations and international institutions to facilitate student training and employment.</li> <li>Represent the institution at academic conferences and community events.</li> </ul> <p><strong>7. Resource and financial management</strong></p> <ul> <li>Oversee management of the Master’s program budgets.</li> </ul> <p><strong>8. Accreditation and compliance</strong></p> <ul> <li>Ensure compliance with institutional policies and accreditation requirements.</li> <li>Lead accreditation reviews and continuous improvement initiatives.</li> </ul> <h4>Leadership priorities for the dean</h4> <p>Lead the development of new academic programs and partnerships in alignment with the institution’s vision, mission, and strategic priorities.</p> <h4>Required qualifications</h4> <ul> <li>PhD in Journalism, Media Studies, Strategic Communication and Mass Communication, or a related field from a reputable accredited institution.</li> <li>Academic distinction with appointment at the rank of Professor or Associate Professor.</li> <li>Minimum of five years of senior academic leadership experience at an accredited university.</li> <li>Distinguished record of teaching, research, and scholarly publications.</li> <li>Strong command of English and Arabic, written and spoken.</li> <li>Demonstrated experience in strategic planning, curriculum development, and quality assurance.</li> <li>Knowledge of emerging trends in digital media, AI in communication, journalism innovation, and media technologies.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Experience with international and regional accreditation processes.</li> <li>Industry experience in journalism, broadcasting, digital media, AI, or strategic communication.</li> <li>Academic project management.</li> </ul> <p><strong>Expected starting date:</strong> As soon as possible, but no later than October of 2026.</p></p><p></p>

<p><h4>Purpose of the role</h4> <p>A leading educational institution in Amman invites applications from highly qualified and experienced academic leaders for the position of Dean. This senior leadership role is critical to advancing the institution’s academic mission, strategic growth, research excellence, and engagement with relevant professional and industry sectors.</p> <p>The Dean serves as the chief academic and administrative leader of the Master’s Program, responsible for advancing high-quality teaching, research, and professional training in media, journalism, digital communication, and related disciplines. The Dean ensures that all academic programs delivered in Arabic and/or English meet national and international standards while fostering innovation, creativity, and strong industry engagement. The position aligns the Master’s Program mission with the broader strategic direction of the academic institution.</p> <p>The Dean is responsible for providing a clear and forward-looking leadership vision for the institution's Master’s Program. The role involves close collaboration with the CEO and executive leadership team, faculty, industry partners, and the wider community to enhance academic excellence, innovation, and graduate employability.</p> <h4>Reporting structure</h4> <p>The Dean reports directly to the CEO, in accordance with the institution’s organizational structure, and provides academic leadership and supervision to faculty members and administrative staff within the MA programs.</p> <h4>Responsibilities include:</h4> <ul> <li>Ensuring the effective execution of academic and administrative responsibilities</li> <li>Leading academic functions</li> <li>Cultivating relationships with media institutions, industry partners, governmental bodies, and the wider community to support the Master’s programs</li> <li>Promoting excellence in teaching and research</li> </ul> <h4>Key responsibilities</h4> <p><strong>1. Strategic leadership</strong></p> <ul> <li>Ensure that academic programs, research priorities, and institutional initiatives remain aligned with national, regional, and global developments in areas relevant to the institution’s mandate.</li> <li>Lead continuous enhancement of academic programs and strategic planning processes.</li> </ul> <p><strong>2. Academic excellence</strong></p> <ul> <li>Oversee the design, delivery, and quality assurance of academic programs.</li> <li>Ensure alignment with national and international accreditation standards.</li> <li>Promote innovative teaching practices and experiential learning.</li> <li>Oversee the student admissions process.</li> <li>Conduct outreach activities to promote the Master’s programs.</li> </ul> <p><strong>3. Faculty development</strong></p> <ul> <li>Recommend hiring, promotion, and retention of qualified faculty and media professionals.</li> <li>Mentor and support faculty in teaching, research, and professional practice.</li> <li>Promote academic integrity, professionalism, creativity, and innovation.</li> </ul> <p><strong>4. Research and innovation</strong></p> <ul> <li>Foster a strong research culture.</li> <li>Encourage interdisciplinary and applied research initiatives.</li> <li>Support faculty and students in securing research funding and publishing.</li> </ul> <p><strong>5. Student success</strong></p> <ul> <li>Enhance student engagement, retention, and career readiness.</li> <li>Strengthen internships, mentorship, experiential learning, and industry placements.</li> </ul> <p><strong>6. Industry engagement and external relations</strong></p> <ul> <li>Build and sustain strategic partnerships with media organizations and international institutions to facilitate student training and employment.</li> <li>Represent the institution at academic conferences and community events.</li> </ul> <p><strong>7. Resource and financial management</strong></p> <ul> <li>Oversee management of the Master’s program budgets.</li> </ul> <p><strong>8. Accreditation and compliance</strong></p> <ul> <li>Ensure compliance with institutional policies and accreditation requirements.</li> <li>Lead accreditation reviews and continuous improvement initiatives.</li> </ul> <h4>Leadership priorities for the dean</h4> <p>Lead the development of new academic programs and partnerships in alignment with the institution’s vision, mission, and strategic priorities.</p> <h4>Required qualifications</h4> <ul> <li>PhD in Journalism, Media Studies, Strategic Communication and Mass Communication, or a related field from a reputable accredited institution.</li> <li>Academic distinction with appointment at the rank of Professor or Associate Professor.</li> <li>Minimum of five years of senior academic leadership experience at an accredited university.</li> <li>Distinguished record of teaching, research, and scholarly publications.</li> <li>Strong command of English and Arabic, written and spoken.</li> <li>Demonstrated experience in strategic planning, curriculum development, and quality assurance.</li> <li>Knowledge of emerging trends in digital media, AI in communication, journalism innovation, and media technologies.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Experience with international and regional accreditation processes.</li> <li>Industry experience in journalism, broadcasting, digital media, AI, or strategic communication.</li> <li>Academic project management.</li> </ul> <p><strong>Expected starting date:</strong> As soon as possible, but no later than October of 2026.</p></p><p></p>

<p><h4>Description</h4> <p>The Loyalty Program Officer plays a key role in managing, analyzing, and growing the Zain Cash loyalty program. This position is responsible for developing customer-centric campaigns, managing a gamified points system, and building strategic relationships with partners to enhance program value. The officer will monitor customer behavior, optimize voucher offerings, track satisfaction, and generate actionable insights to increase engagement and retention. Cross-functional collaboration is critical to align program efforts with internal teams and external partners.</p> <h4>Responsibilities</h4> <ul> <li>Manage the day-to-day operations of the Zain Cash loyalty program, including points accrual, redemption logic, and reward tiering.</li> <li>Develop and execute gamified campaigns to boost engagement, transactions, and point usage.</li> <li>Continuously monitor point utilization trends to optimize customer experience and reward structures.</li> <li>Analyze voucher performance, redemption behavior, and customer preferences.</li> <li>Report on voucher value, usage rates, and campaign ROI.</li> <li>Recommend improvements based on data to ensure vouchers are relevant and attractive.</li> <li>Customer segment based on usage patterns and loyalty behavior.</li> <li>Design tailored offers and benefits based on customer insights.</li> <li>Conduct periodic satisfaction surveys and generate reports to measure loyalty program impact.</li> <li>Build and maintain strong relationships with third-party partners to source valuable offers and benefits.</li> <li>Negotiate partnership deals that provide meaningful rewards to customers and align with Zain Cash's loyalty strategy.</li> <li>Expand the partner network to create a diversified and appealing reward ecosystem.</li> <li>Generate regular dashboards and performance reports to track KPIs (engagement, redemption, churn).</li> <li>Collaborate with data and BI teams to ensure accurate tracking of loyalty metrics and customer value.</li> <li>Translate data into actionable strategies for retention and growth.</li> <li>Work closely with product, marketing, customer service, and sales teams to ensure program alignment.</li> <li>Share campaign plans, updates, and performance metrics across departments.</li> <li>Support internal training or onboarding sessions related to loyalty campaigns and tools.</li> <li>Monitor trends in customer loyalty, fintech rewards programs, and gamification strategies.</li> <li>Analyze competitor offerings to identify innovation opportunities and areas of differentiation.</li> <li>Recommend strategic improvements to enhance the value of Zain Cash's loyalty platform.</li> </ul> <h4>Requirements</h4> <p>Bachelor’s degree in marketing, Business Administration, or related field</p> <p>1–3 years of relevant experience in loyalty program management, CRM, or customer engagement, preferably in fintech, telecom, or retail.</p> <h4>Preferred Skills</h4> <ul> <li>Solid understanding of loyalty program structures and gamification techniques.</li> <li>Experience in data analysis and campaign reporting.</li> <li>Strong communication, negotiation, and partner management skills.</li> <li>Ability to think strategically while managing operational tasks.</li> <li>Proficiency in Excel, PowerPoint, and CRM/reporting tools.</li> <li>Team-oriented mindset with strong coordination and project follow-up abilities.</li> <li>Customer-focused, analytical, and creative thinker.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The Loyalty Program Officer plays a key role in managing, analyzing, and growing the Zain Cash loyalty program. This position is responsible for developing customer-centric campaigns, managing a gamified points system, and building strategic relationships with partners to enhance program value. The officer will monitor customer behavior, optimize voucher offerings, track satisfaction, and generate actionable insights to increase engagement and retention. Cross-functional collaboration is critical to align program efforts with internal teams and external partners.</p> <h4>Responsibilities</h4> <ul> <li>Manage the day-to-day operations of the Zain Cash loyalty program, including points accrual, redemption logic, and reward tiering.</li> <li>Develop and execute gamified campaigns to boost engagement, transactions, and point usage.</li> <li>Continuously monitor point utilization trends to optimize customer experience and reward structures.</li> <li>Analyze voucher performance, redemption behavior, and customer preferences.</li> <li>Report on voucher value, usage rates, and campaign ROI.</li> <li>Recommend improvements based on data to ensure vouchers are relevant and attractive.</li> <li>Customer segment based on usage patterns and loyalty behavior.</li> <li>Design tailored offers and benefits based on customer insights.</li> <li>Conduct periodic satisfaction surveys and generate reports to measure loyalty program impact.</li> <li>Build and maintain strong relationships with third-party partners to source valuable offers and benefits.</li> <li>Negotiate partnership deals that provide meaningful rewards to customers and align with Zain Cash's loyalty strategy.</li> <li>Expand the partner network to create a diversified and appealing reward ecosystem.</li> <li>Generate regular dashboards and performance reports to track KPIs (engagement, redemption, churn).</li> <li>Collaborate with data and BI teams to ensure accurate tracking of loyalty metrics and customer value.</li> <li>Translate data into actionable strategies for retention and growth.</li> <li>Work closely with product, marketing, customer service, and sales teams to ensure program alignment.</li> <li>Share campaign plans, updates, and performance metrics across departments.</li> <li>Support internal training or onboarding sessions related to loyalty campaigns and tools.</li> <li>Monitor trends in customer loyalty, fintech rewards programs, and gamification strategies.</li> <li>Analyze competitor offerings to identify innovation opportunities and areas of differentiation.</li> <li>Recommend strategic improvements to enhance the value of Zain Cash's loyalty platform.</li> </ul> <h4>Requirements</h4> <p>Bachelor’s degree in marketing, Business Administration, or related field</p> <p>1–3 years of relevant experience in loyalty program management, CRM, or customer engagement, preferably in fintech, telecom, or retail.</p> <h4>Preferred Skills</h4> <ul> <li>Solid understanding of loyalty program structures and gamification techniques.</li> <li>Experience in data analysis and campaign reporting.</li> <li>Strong communication, negotiation, and partner management skills.</li> <li>Ability to think strategically while managing operational tasks.</li> <li>Proficiency in Excel, PowerPoint, and CRM/reporting tools.</li> <li>Team-oriented mindset with strong coordination and project follow-up abilities.</li> <li>Customer-focused, analytical, and creative thinker.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p><b>ROLE PURPOS</b>E</p><p>The Head of Programme and Strategy (HoPS) is a new consolidated senior leadership role that brings together programme implementation, technical quality, and organisational strategy under one unified mandate. The role reports directly to the Country Director and is a standing member of the Country Management Team (CMT). The HoPS assumes full accountability for the effective delivery of all Plan Jordan programmes across all thematic areas and locations both host communities and Azraq Refugee Camp and is the primary custodian of Plan Jordan's programmatic vision, translating the Country Strategy into coherent, evidence-based, gender-transformative programming that delivers lasting impact for children, girls and young people in Jordan. The role operates deliberately across the humanitarian-development nexus, requiring a leader who can hold both dimensions simultaneously without compromising either. The post holder serves as a strategic thought partner to the Country Director, contributing to CMT leadership on organisational direction, programme innovation and evidence-based decision making, and works in close collaboration with the Head of Resources Mobilisation to ensure programme quality and evidence systematically strengthen donor engagement and resource mobilisation.</p><p>Dimensions of the Role</p><ul><li>Reports to the Country Director and is a standing member of the Country Management Team (CMT).</li><li>Directly supervises: SOYEE Programmes manager, Inclusive Education/Protection Programmes manager, Impact and Research Manager, Technical specialists, and Senior International Expert</li><li>Oversees the implementation of the Plan Jordan Country Strategy, ensuring quality, evidence-based and rights-grounded delivery across all thematic areas.</li><li>Holds a unified mandate across two dimensions: (1) programme implementation and leadership; (2) technical quality, sector strategy and programme design; where as advocacy, influencing and strategic positioning is encompassed throughout.</li><li>Ensures effective and efficient use of organisational resources, adherence to all relevant Plan policies and procedures and local laws across the full programme portfolio.</li><li>Provides technical oversight across Plan Jordan's thematic sectors: Inclusive Quality Education (IQE), SOYEE (Skills, Opportunities and Youth Economic Empowerment), Child Protection and GBV, Psychosocial Support, and Gender.</li><li>Acts as the senior representative for Plan International Jordan at governorate, national, and where relevant, international levels.</li><li>Works in close collaboration with the Head of Resources Mobilisation, the P&amp;C Manager, the Head of Support Services, and the PMU to ensure integrated, cross-functional delivery.</li></ul><p>Accountabilities</p><ol><li>Strategic Planning and Country Strategy Implementation<ul><li>Lead and support the annual planning process for the full programme portfolio, ensuring alignment with the Plan Jordan Country Strategy and Plan International's global strategies and campaigns.</li><li>Work closely with all Country Office departments to ensure project budgets are developed and implemented in tandem with the country approved budget and relevant financial policies.</li><li>Ensure that all funded projects are implemented to a consistent high standard, on time, within approved budgets and in line with approved log frames.</li><li>Review and ensure alignment of programme priorities, strategies and plans with the Country Strategy and the broader Plan International frameworks.</li></ul></li><li><ul><li><br></li></ul></li></ol><p><b>Technical expertise, skills and knowledge</b></p><p>Essential</p><ul><li>A Bachelor's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>A minimum of 10 years of progressively responsible professional experience in development and/or humanitarian programming, with at least 5 years at senior management level in an NGO or INGO environment.</li><li>Proven track record in both programme implementation leadership and technical quality management across at least two of the following sectors: child protection, education, GBV, youth economic empowerment, gender, psychosocial support.</li><li>In-depth and strategic understanding of integrated development issues and critical analysis of child poverty.</li><li>High-level knowledge of strategic planning processes and theories of child-rights programming.</li><li>Demonstrated understanding of and commitment to children's issues in Jordan and the region.</li><li>Proven understanding of gender-in-development concepts and the promotion of girls' rights in the context of international conventions (CRC, CEDAW) and the SDGs.</li><li>Strong experience in proposal development, programme design, and donor engagement across multiple funding mechanisms.</li><li>Demonstrated ability to network and liaise with UN bodies, coordination mechanisms, government authorities, and donors.</li><li>Excellent skills in project design, time management and problem-solving.</li><li>Proven skills in developing and managing effective, motivated and diverse teams.</li><li>Excellent English and Arabic language skills, both written and spoken.</li></ul><p><b>Desirable</b></p><ul><li>A Master's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>Knowledge of the national policy and legislative landscape related to education, child protection, gender, and youth in Jordan.</li><li>Experience in programming related to child labour, child marriage, girls' rights, SRHR, and ECCD.</li><li>Familiarity with Plan International's programme quality frameworks and global campaigns.</li><li>Experience working in camp or refugee settings.</li></ul><p>Plan International s Values in Practice</p><p>We are open and accountable</p><ul><li>Promotes a culture of openness and transparency, including with sponsors and donors.</li><li>Holds self and others accountable to achieve the highest standards of integrity.</li><li>Consistent and fair in the treatment of people.</li><li>Open about mistakes and keen to learn from them.</li><li>Accountable for ensuring we are a safe organisation for all children, girls &amp; young people</li></ul><p>We strive for lasting impact</p><ul><li>Articulates a clear purpose for staff and sets high expectations.</li><li>Creates a climate of continuous improvement, open to challenge and new ideas.</li><li>Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.</li><li>Evidence-based and evaluates effectiveness.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A Bachelor's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>A minimum of 10 years of progressively responsible professional experience in development and/or humanitarian programming, with at least 5 years at senior management level in an NGO or INGO environment.</li><li>Proven track record in both programme implementation leadership and technical quality management across at least two of the following sectors: child protection, education, GBV, youth economic empowerment, gender, psychosocial support.</li><li>In-depth and strategic understanding of integrated development issues and critical analysis of child poverty.</li><li>High-level knowledge of strategic planning processes and theories of child-rights programming.</li><li>Demonstrated understanding of and commitment to children's issues in Jordan and the region.</li><li>Proven understanding of gender-in-development concepts and the promotion of girls' rights in the context of international conventions (CRC, CEDAW) and the SDGs.</li><li>Strong experience in proposal development, programme design, and donor engagement across multiple funding mechanisms.</li><li>Demonstrated ability to network and liaise with UN bodies, coordination mechanisms, government authorities, and donors.</li><li>Excellent skills in project design, time management and problem-solving.</li><li>Proven skills in developing and managing effective, motivated and diverse teams.</li><li>Excellent English and Arabic language skills, both written and spoken.</li><li>A Master's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>Knowledge of the national policy and legislative landscape related to education, child protection, gender, and youth in Jordan.</li><li>Experience in programming related to child labour, child marriage, girls' rights, SRHR, and ECCD.</li><li>Familiarity with Plan International's programme quality frameworks and global campaigns.</li><li>Experience working in camp or refugee settings.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ROLE PROFILE</p><p>Title Head of Programmes and Strategy Functional Area Programmes Reports to Country Director Location Amman, Jordan Travel required As Required Effective Date ASAP Grade Level 18 The organization Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice. Plan actively unite children, communities and other people who share our mission to make positive lasting changes in children s and young people s lives. Plan support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. Plan place a specific focus on girls and women, who are most often left behind. Plan have been building powerful partnerships for children for more than 80 years and are now active in more than 70 countries. Plan International Jordan is established in 2016 and has programmes in governorates in the centre, north and south regions as well as host communities and Azraq camp</p><p>ROLE PURPOSE</p><p>The Head of Programme and Strategy (HoPS) is a new consolidated senior leadership role that brings together programme implementation, technical quality, and organisational strategy under one unified mandate. The role reports directly to the Country Director and is a standing member of the Country Management Team (CMT). The HoPS assumes full accountability for the effective delivery of all Plan Jordan programmes across all thematic areas and locations both host communities and Azraq Refugee Camp and is the primary custodian of Plan Jordan's programmatic vision, translating the Country Strategy into coherent, evidence-based, gender-transformative programming that delivers lasting impact for children, girls and young people in Jordan. The role operates deliberately across the humanitarian-development nexus, requiring a leader who can hold both dimensions simultaneously without compromising either. The post holder serves as a strategic thought partner to the Country Director, contributing to CMT leadership on organisational direction, programme innovation and evidence-based decision making, and works in close collaboration with the Head of Resources Mobilisation to ensure programme quality and evidence systematically strengthen donor engagement and resource mobilisation.</p><p>Dimensions of the Role</p><ul><li>Reports to the Country Director and is a standing member of the Country Management Team (CMT).</li><li>Directly supervises: SOYEE Programmes manager, Inclusive Education/Protection Programmes manager, Impact and Research Manager, Technical specialists, and Senior International Expert</li><li>Oversees the implementation of the Plan Jordan Country Strategy , ensuring quality, evidence-based and rights-grounded delivery across all thematic areas.</li><li>Holds a unified mandate across two dimensions: (1) programme implementation and leadership; (2) technical quality, sector strategy and programme design; where as advocacy, influencing and strategic positioning is encompassed throughout.</li><li>Ensures effective and efficient use of organisational resources, adherence to all relevant Plan policies and procedures and local laws across the full programme portfolio.</li><li>Provides technical oversight across Plan Jordan's thematic sectors: Inclusive Quality Education (IQE), SOYEE (Skills, Opportunities and Youth Economic Empowerment), Child Protection and GBV, Psychosocial Support, and Gender.</li><li>Acts as the senior representative for Plan International Jordan at governorate, national, and where relevant, international levels.</li><li>Works in close collaboration with the Head of Resources Mobilisation, the P&amp;C Manager, the Head of Support Services, and the PMU to ensure integrated, cross-functional delivery.</li></ul><p>Accountabilities</p><p>1. Strategic Planning and Country Strategy Implementation</p><ul><li>Lead and support the annual planning process for the full programme portfolio, ensuring alignment with the Plan Jordan Country Strategy and Plan International's global strategies and campaigns.</li><li>Work closely with all Country Office departments to ensure project budgets are developed and implemented in tandem with the country approved budget and relevant financial policies.</li><li>Ensure that all funded projects are implemented to a consistent high standard, on time, within approved budgets and in line with approved log frames.</li><li>Review and ensure alignment of programme priorities, strategies and plans with the Country Strategy and the broader Plan International frameworks.</li><li>Support the Country Director and CLT in the development of both strategic and operational plans in accordance with Country Strategy and planning guidelines.</li><li>Provide leadership in strategy formulation, implementation planning, execution, and monitoring to ensure alignment with global Plan International guidance, regional strategy, country context, and donor requirements.</li><li>Develop and review technically sound sector approaches and strategies enabling PIJO to respond to both humanitarian emergency and sustainable development needs across all operational areas.</li></ul><p>2. Programme Implementation Leadership</p><ul><li>Lead, coach and support the Thematic Programmes Leads, Projects Managers/experts in Azraq Camp and HCs, and Senior in achieving the targets of the annual plans.</li><li>Develop appropriate work mechanisms ensuring that teams work in coordination, leading to the achievement of planned objectives set out in approved annual plans and the Plan Jordan Country Strategy.</li><li>Foster a values-based, feminist leadership culture within all programme teams.</li><li>Ensure an enabling environment for staff performance, recognition and innovation across the full programme portfolio.</li><li>Ensure close coordination between programme implementation, the MERL function, and the Head of Resources Mobilisation to ensure quality field inputs to grant proposals and strategic initiatives.</li><li>Ensure close coordination with P&amp;C and Support Services to ensure compliance with Plan's and donors' policies and procedures across all programme activities.</li><li>Ensure the production of high-quality internal reports and donor reports in close coordination with National Offices and the Regional Hub.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A Bachelor s degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>A minimum of 10 years of progressively responsible professional experience in development and/or humanitarian programming, with at least 5 years at senior management level in an NGO or INGO environment.</li><li>Proven track record in both programme implementation leadership and technical quality management across at least two of the following sectors: child protection, education, GBV, youth economic empowerment, gender, psychosocial support.</li><li>In-depth and strategic understanding of integrated development issues and critical analysis of child poverty.</li><li>High-level knowledge of strategic planning processes and theories of child-rights programming.</li><li>Demonstrated understanding of and commitment to children's issues in Jordan and the region.</li><li>Proven understanding of gender-in-development concepts and the promotion of girls' rights in the context of international conventions (CRC, CEDAW) and the SDGs.</li><li>Strong experience in proposal development, programme design, and donor engagement across multiple funding mechanisms.</li><li>Demonstrated ability to network and liaise with UN bodies, coordination mechanisms, government authorities, and donors.</li><li>Excellent skills in project design, time management and problem-solving.</li><li>Proven skills in developing and managing effective, motivated and diverse teams.</li><li>Excellent English and Arabic language skills, both written and spoken.</li><li>A Master's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>Knowledge of the national policy and legislative landscape related to education, child protection, gender, and youth in Jordan.</li><li>Experience in programming related to child labour, child marriage, girls' rights, SRHR, and ECCD.</li><li>Familiarity with Plan International's programme quality frameworks and global campaigns.</li><li>Experience working in camp or refugee settings.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p><b>YOUR MISSION</b> MHPSS is a core component of HI s intervention in Palestine. MHPSS is systematically integrated into HI s health activities, including rehabilitation and P&amp;O, as well as into its education interventions. In this context, the MHPSS Specialist plays a key role in ensuring the technical quality, coherence, and coordination of MHPSS activities across the programme. As activities continue to expand in the WB, the position will also support the harmonization of approaches, tools, and processes between Gaza and the WB, ensuring consistency in programme implementation. Finally, with the programme expected to transition to the regional office in the coming months, the MHPSS Specialist will contribute to preparing and supporting this transition, ensuring continuity of technical leadership and knowledge transfer.</p><p>Under the management of the Technical Head of Program (THoP) the MHPSS Specialist in Palestine (based in Amman, Jordan) continues the support and technical leadership for the MHPSS sector. The MHPSS Specialist will ensure continuity and training and technically support MHPSS teams, while ensuring the quality, consistency, and integration of MHPSS across interventions and multidisciplinary health and education programmes. The position will also support the harmonization of approaches between Gaza and the West Bank and contribute to preparing the programme's transition to the regional structure.</p><p>The MHPSS Specialist will have strong interactions with Internally: Area Manager, Project Managers, Technical officers, Officers, Specialists, MEAL department, Operations Manager, Grants Manager and externally: partners, local authorities, health structures, health NGOs. The MHPSS Specialist will report to the THoP, will have a technical management from the MHPSS Global Specialist and will have the functionnal management of the MHPSS teams in Gaza and West Bank.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least least 5 years of overall professional experience in the field of MHPSS including a minimum of 3 years experience in emergency response in conflict affected countries.</li><li>You hold a Master degree in psychology, preferably in clinical psychology, or a related field is required.</li><li>Training in evidence-based therapeutic approaches for trauma, stress, and mental health issues in emergency contexts.</li><li>Comprehensive knowledge of the IASC Mental Health and Psychosocial Support in Emergency Settings guidelines and associated documents.</li><li>Experience in conducting multi-sectorial assessments is required</li><li>Strong interpersonal and intercultural skills required;</li><li>Fluency in oral and written English is compulsory;</li><li>Arabic skills are a strong asset;</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>EMPLOYMENT OPPORTUNITY EXTERNAL POSTING POSITION TITLE: Monitoring, Evaluation, Research and Learning (MERL) Officer POSITION LOCATION: Amman - Jordan REPORTS TO: Project Director, NASHMIA TECHNICAL REPORTING TO: Senior Monitoring, Evaluation, Research &amp; Learning (MERL) Officer CONTRACT TERM: Full time, 1 year (renewable based on performance and fund availability) LANGUAGES REQUIRED: Fluency in English and Arabic APPLICATION DEADLINE: 02/06/2026 EXPECTED START DATE: As soon as possible BACKGROUND: WUSC is a Canadian global development organization working to catalyze positive education and economic outcomes for young people. We bring together and collaborate with a diverse network of partners (including students, volunteers, schools, governments, not-for-profits, and businesses) who share this mission. Together, we influence systems change, and foster Inclusive, youth-centered solutions that enable young people to thrive and belong. We work with all young people, with a focus on women and displaced populations. WUSC currently operates in 28 countries across Africa, Asia, the Middle East, and Latin America and the Caribbean, as well as in Canada, with an annual budget of approximately CAD $65 million. Our global team includes over 100 staff in Canada and more than 250 staff internationally, implementing a diverse portfolio of development projects in collaboration with numerous multilateral and bilateral donors, and philanthropic foundations. PROJECT DESCRIPTION: The Nurturing, Advancing and Sustaining High-potential Women-led Microenterprises through Innovations Accelerating growth in Jordan (NASHMIA) project is a five-year initiative which supports economic wellbeing for women and female youth in Jordan, particularly refugees and those living with disabilities. NASHMIA will enhance the capacities of ecosystem actors to drive competitiveness and sustainability of women-led climate businesses, as well as reducing gender specific barriers to women s climate entrepreneurship and participation in the green economy. The Project will strengthen the capacity of Jordanian intermediary organizations through training, technical assistance, and ecosystem support to enhance their delivery of finance, business development, networking, co-working spaces, and integrated services for an estimated 3,000 women climate entrepreneurs in Balqa, Mafraq, Ajloun, Jerash, Karak, and Ma an regions of Jordan. The project is designed to align with Jordan s national priorities for climate resilience, green growth, and green job creation and facilitate transition to a low-carbon and climate resilient economy. The project offers significant opportunities for positive environmental impact as it will support climate friendly enterprise growth, raise awareness about environmental sustainability among project participants and partners, promote the development of green skills among women entrepreneurs, and support key actors to strengthen the policies, programs, and services that enable the development of environmentally responsible climate MSMEs. RESPONSIBILITIES: The Monitoring, Evaluation, Research and Learning (MERL) Officer will provide leadership on MERL activities and ensure quality oversight in order to meet project obligations and donor requirements. The MERL Officer is expected to provide technical expertise to ensure efficient, effective and timely planning and execution of the various project MERL processes and activities. Specifically, the MERL Officer is responsible for the following: • Develop and regularly update the MERL Plan, in line with GAC s Results-Based Management (RBM) principles, as well as organisational requirements; • Ensure that all MERL-related tasks (such as planning, coordination of monitoring and data collection activities, training of staff, etc.) are effectively carried out in accordance with the project s MERL plan; • With the support of the Global MERL team and of other TAs (technical advisors), contribute to the development of the learning agenda for the project and to the identification of learning partners as appropriate; • Promote the active participation of partners and stakeholders in country in all phases of the development and implementation of the MERL plan (from the design of the MERL plan itself and its tools, to the data collection exercises; from data analysis, to the dissemination and use of findings), providing support and capacity building as necessary and appropriate; • Support WUSC (and partner) team, and implementing partners to plan for and execute MERL-related activities; • Develop and regularly update all MERL tools and systems (including the Performance Management Framework) linked to key indicators for the purpose of informing program activities and reporting to the donor, and supporting continuous evidence-based learning and adaptive management in the process; • Provide high quality technical support on planning, development and implementation of the MERL plan to project staff and partner staff; and • Ensure regular communication and coordination with regard to the collection and exchange of MERL-related information with project staff and key stakeholders, as well as with WUSC (and partner) global team. MERL Tools Design and Quality Assurance: • Develop and periodically review monitoring tools for routine tracking of activities and collecting of program data; • Provide technical support and capacity building as needed to ensure project tools are being used effectively by project and partners staff and that the collected data are used for learning and adaptive management, as well as for planning and reporting to the donor and other external audiences; • Ensure that tools in use meet the needs of the project and that staff have the capacity to utilise them effectively for reporting and monitoring of progress; • Identify training needs of staff working on the project and recommend actions for improving MERL capacity; • Ensure that data collected are reliable, accurate and complete to the extent possible in the project context; and • Apply a continuous improvement approach toward all data collection processes. Data Collection: • Ensure that MERL activities are completed in a timely manner to contribute to high quality evidence-based learning, planning and reporting; • Oversee on-going data collection processes, analyses and validation for project evaluation and learning purposes; • Identify monitoring needs based on program implementation and collect data that effectively inform on-going progress; • Ensure that accurate and complete MERL-related files and databases are set up, maintained and updated;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A minimum of 4-6 years of experience in the field of monitoring and evaluation of development programs;</li><li>Experience working with international development partners, international non-governmental organizations and donors, ideally with Global Affairs Canada (formerly known as DFATD or CIDA);</li><li>Experience with RBM concepts and principles is required;</li><li>Experience in both quantitative and qualitative methods and tools for data collection and analysis is required;</li><li>Experience working with ethnically diverse communities and with projects implementing gender mainstreaming strategies;</li><li>Experience with open source data collection tools and data management softwares (preferred);</li><li>Understanding of climate adaptation and/or agro-forestry programs (preferred);</li><li>Experience supporting multi-country and multi-language programs (preferred);</li><li>Adherence to the Gender Equality approach and the values of social inclusion</li><li>Education - B.A./M.A. in Monitoring &amp; Evaluation, Statistics, Economics, Social Sciences, Public Administration, International Development, Research Methods, or a related field, or equivalent mix of education and experience</li><li>Demonstrated high level written and verbal communication skills in English/Arabic</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Overview <p>At ITA International, we’re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities.&nbsp;</p><br> <p>With a global presence and a passionate team of over 200 ITAers, we’re driven by mission success for our customers, “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning and Software Engineering – enabling data and tech-enabled solutions that deliver real value.&nbsp;</p><br> <p>Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed.&nbsp;</p><br> <p>ITA is seeking a Client Support Administrator to join the team in Jordan.</p><br> Responsibilities <p>The selected candidate will play a vital role in supporting the 9th Air Force, a key component of the United States Air Force Central Command (AFCENT) overseeing operations in the Middle East. This position provides subject matter expertise to the 9th Air Force Expeditionary Security Forces Squadron, helping ensure base security and critical support services in one of the most dynamic and strategically important regions in the world. The 9th Air Force serves at other locations such as Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), Kingdom of Saudi Arabia (KSA); Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar and in CONUS.</p><br> <p>The Contractor shall:- Conduct backing up and restoring of hard drives, and perform system crash recoveries.- Implement physical and computer security measures by assigning, modifying, and deleting passwords and privileges. Provide limited software application assistance for commonly used office automation applications sources from standard Air Force infrastructure support contracts.- Ensure systems are kept up-to-date and compliant according to the Air Force Network Operations Center(AFNOSC). Ensure the required Technical Compliance NOTAM (TCNO)security patches are installed. Check files for corruption, perform initial system diagnostics, format drives, and determine available disk space.- Perform all Client Support Administrator duties, as outlined in DoDD 8570.01M. This will additionally include video-teleconference suite administration, network and computer malfunction isolation and repair, computer system software/hardware configuration, and operation of unclassified and classified computer systems.- Be designated as primary unit IT Equipment Custodian. Ensure unit program IT Equipment management compliance in accordance with AFI 23-101.- Be designated as unit Telecommunications Protection/Emissions Security (TEMPEST) Monitor. Ensure compliance with emissions security program requirements, as outlined in DoDD 8100.02.- Train unit personnel on the operations of secure voice communications equipment.- Be designated as unit SharePoint administrator. Modify and maintain the unit’s SharePoint site. Alternate to the TCO (Telephone Communication Officer); duties include managing the installation and maintenance of telephone systems. Provide instruction for the operation and use of secure phones.- Request and coordinate installation and support of communications equipment. Request opening of network trouble tickets with the Communications Focal Point. Unit point of contact for creation and deletion of all network accounts.- Act as unit Information Technology technical advisor and provide support to purchasing agents when new equipment is required for force mission enhancement.- Perform Information Assurance (IA) trainer and program manager duties.- Ensure unit personnel understand network vulnerabilities, limitations, and weaknesses. Act as SIPRNET Account program manager; manage the process of receiving access to Secret electronic data located on secure servers.</p><br> Qualifications <p>Candidates must have:</p><br> <p>- Five (5) years of experience in computer systems administration support.</p><br> <p>- And maintain DoDD 8570 Technical Compliant IAT Level II certification.</p><br> <p>- Proficiency in SharePoint Administration functions.</p><br> <p>- Proficiency in DoD Network Account creation process.</p><br> <p>- Proficiency in non-secure and secure internet protocol network and equipmentoperations.</p><br> <p>- A current state and Government Driver’s License.</p><br> <p>- Must possess a DoD approved <strong>SECRET</strong> security clearance to perform duties under this task order.</p><br> <p><em>All employees must successfully pass all medical screening as required per </em>CENTCOM<em>&nbsp;deployment standards.</em></p><br> <p>Under the 9AF ESFS contract, all applicants are subject to an in-depth background check to ensure regulation compliance. Eligible applicants will not have any of the following:</p><br> <ul> <li>Pending criminal or civil charges (including divorce/child custody proceedings)</li> <li>Felony arrest record</li> <li>Alcohol related arrest in the last five years</li> <li>Any type of moral turpitude arrest record/history (including, but not limited to, prostitution, pandering, voyeurism, public indecency)</li> <li>Any type of involvement in hate crimes</li> <li>History of violence</li> <li>Involvement in any group or organization that espouses extralegalviolence as a legitimate means to achieve an end</li> </ul> Benefit and Compensation Transparency <p>ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including:</p><br> <ul> <li>Medical, dental and vision plans</li> <li>Life Insurance</li> <li>Short Term Disability insurance (where applicable)</li> <li>Voluntary ancillary benefit options</li> <li>401k retirement benefits with employer matching contributions</li> </ul> Application and Employment at ITA International <p>ITA International is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><br> <p>In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you would like to preview the physical requirements for this position, or if you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at 757-246-6781 or email us at HR@ita-intl.com.</p><br> </div>

<p>Senior Procurement Officer (Supervisor) Confidential - A leading company in Jordan (Retail / Electronics) Jordan Retail, Our client, A leading company in Jordan (Retail / Electronics), is looking for Senior Procurement Officer (Supervisor) to be based in Amman Jordan and reports to Procurement Manager Interested candidates who meet the criteria can apply by forwarding their CVs directly to the below email address and put in the subject (Senior Procurement Officer (Supervisor) - Retail /Electronics- Jordan ) EMAIL_ADDRESS-impact.jo The Senior Procurement Officer (Supervisor) will develop and Implement Procurement strategy within specified categories and establish performance for each, managing the interface with suppliers. Senior Procurement Officer will lead the development of appropriate relationships with key partners. Senior Procurement Officer engage and gain buy in from key stakeholders in developing and implementing category strategy. In addition, responsible for running the purchasing in an efficient manner and contribute to achieve the profitable growth of Store.</p><p><b>Principal Duties and Responsibilities:</b></p><ul><li>Fixed and Intangible Assets:</li><li>Keep the company's equipment s and assets in good condition.</li><li>Follow the hygiene and safety rules of the store and local authorities.</li><li>Keep Ensure sufficient supply of consumer goods.</li><li>Human Resources:</li><li>Motivate and empower staff and redress their requirements periodically.</li><li>Train the staff &amp; prepare succession planning for potential candidates and high performers.</li><li>Schedule staff's working hours and delegate appropriate responsibilities and monitor their appearance (uniforms, badges, cleanliness, and attendance record).</li><li>Report immediately to the superior or concerned Reporting Manager, of any incidents/irregularities that could affect the operation of store.</li><li>Provide guidance and education to employees on procurement policies and procedures.</li><li>Communicate effectively with management, coworkers and store staff.</li><li>Monitor feedback to improve product mix and manpower planning.</li><li>check the number of promoters of each supplier</li><li>Merchandise:</li><li>Ensure to have an appropriate &amp; adequate assortment of items in terms of quantity, quality and price range.</li><li>Ensure that the best purchasing terms are obtained from supplier in terms of purchasing price, rebate and terms of payment.</li><li>Plan and negotiate promotions frequently in order to get best deals.</li><li>Study and check the competitor's price level frequently and take the appropriate decision.</li><li>Control stock carefully and adjust accordingly by monitoring purchase order and sales.</li><li>Control the supplier s manpower that performs the role of merchandises/promoters.</li><li>Build strong relationships with vendors.</li><li>Specifying market requirements for current and future products by conducting market research supported by on-going visits to vendors, and exhibitions. Correspondence with all local suppliers, and setting the deals with them. Getting new agencies/vendors. Setting deals with suppliers/vendors. Ordering, &amp; purchasing, &amp; Merchandising (Offers, Shelf Arrangement, Shelf Leasing, and Promotional Items. To maintain reference files of catalogs and literature, gather information on new products, and study new procedures which might be applicable to Extra line of business. Check the display of supplier s podiums in all branches and the location of each item. Check the display of each department in all branches. Follow up the sales with showroom managers. Make transfer between branches Follow up the display of items of all branches</li><li>Finance:</li><li>Utilize the stores available budget and prepare the monthly report.</li><li>Check the gross margin and monitor the shrinkage by inventory.</li><li>Follow and make sure that all the rebates are paid.</li><li>Ensure the stock level is according to the budget.</li><li>Agreement Payment Minus P.Os Marketing Contributions Supplier s stock</li><li>Supply Chain :</li><li>Requesting purchasing orders</li><li>Requesting minus</li><li>Information &amp; Communication:</li><li>Report any action that might interfere with proper functioning of the company.</li><li>Insure the circulation of information within the hierarch.</li><li>Report any information that might affect the result of the company.</li><li>Communicate social information that can affect the activities and/or image of the company.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Supply Chain, Logistics, Accounting, or related field.</li><li>4 - 7 years of procurement experience, preferably in retail, electronics, appliances, IT, or FMCG.</li><li>Strong supplier negotiation and follow-up skills.</li><li>Good knowledge of purchase orders, quotations, contracts, and logistics documentation.</li><li>Strong Excel and ERP/system experience.</li><li>Good English communication skills.</li><li>Organized, detail-oriented, and able to work under pressure.</li></ul><p>Preferred</p><ul><li>Experience in consumer electronics or retail procurement.</li><li>Vendor management with international brands.</li><li>Knowledge of import procedures, warranties, and after-sales coordination</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b> - About REACH and IMPACT :</b></p><p>REACH was created in 2010 as a joint initiative of two International NGOs (IMPACT Initiatives and ACTED) and the United Nations Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to facilitate the development of information products that enhance the humanitarian community’s decision-making and planning capacity for emergency, recovery, and development contexts. REACH supports information management for aid actors through three complementary services: (a) needs and situation assessments by REACH teams; (b) situation analysis using satellite imagery; (c) provision of database and (web)-mapping facilities and expertise.</p><p>IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. IMPACT was launched at the initiative of ACTED, an international NGO whose headquarter is based in Paris and is present in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, enabling IMPACT to benefit from ACTED’s operational support on its fields of intervention.</p><p>&nbsp;</p><p><b>-Greening strategy:</b></p><p>ACTED’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each ACTED employee will adhere to these principles through key green programming responsibilities:</p><ul><li>Contribute towards the adherence and development of the greening strategy plan.</li><li>Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles</li><li>Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes</li></ul><p><br></p><p><b>-ACTED PSEAH Policy:</b></p><p>The Research Officer has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). The research officer has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to ACTED’s procedures. The research officer carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.&nbsp;</p><p><b>&nbsp;</b></p><p><b>-Location: </b>Amman, Jordan.</p><p><b>&nbsp;</b></p><p> -<b><u>Job Purpose</u></b></p><p>REACH is currently seeking qualified applicants with experience in research, assessments and/or data to serve as an Assessment (Research) Officer.</p><p>The REACH Assessment Officer (AOs) will contribute to research on a number of topics in support of the Cash, Markets and Economics Livelihoods Unit, focusing on the Occupied Palestinian Territory (oPt). </p><p>This includes leading on research design, training of field staff, coordination of data collection and cleaning, analysis of key findings, production of information products (factsheets, dashboards, etc.), and dissemination of information to key humanitarian response actors and partners.</p><p>Past experience working on needs assessments, research or analysis in the humanitarian system as well as experience with managing and processing large datasets (including in Microsoft Excel) is required. Excellent English skills are a must. Experience with capacity building and Kobo Toolbox is preferred. Any additional statistical analysis software (eg. R) or data visualisation skills (eg. Power BI) are an asset but not required. The ideal candidate has excellent communication and organisational skills, and has a professional and proactive attitude.</p><p><br></p><p><b>Objectives:</b></p><p>&nbsp;</p><p><b><u>Objective 1: Research Design, Implementation, and Coordination</u></b></p><p>Under the supervision of the Senior Assessment Officer or Research Manager, the AO will contribute to designing or improving the methodologies and research tools. The AO will then execute the planning, coordination, implementation, and follow-up of research activities in line with overall project objectives and deadlines. Assessments may include analysis of cash assistance programmes, market assessments or economic livelihood assessments.</p><p>This will include the design of data collection tools (household and KI surveys, focus groups, etc.); training of field staff on research tools and methodologies; and management and coordination of data collection and cleaning. The AO will ensure regular reporting on research progress and participate in internal coordination meetings.</p><p><br></p><p><b><u>Objective 2: Analysis and Information Product Creation</u></b></p><p>With the support of the Senior Assessment Officer and Data Officer, the AO will contribute to the analysis of key research findings and incorporate them into information products such as factsheets, briefings, reports, dashboards, etc. The AO will work to ensure the quality and accuracy of information products and to ensure that products are delivered to key stakeholders in a timely and professional manner. </p><p>&nbsp;</p><p><b><u>Objective 3: External Engagement</u></b></p><p>In collaboration with the Senior Assessment Officer, the AO will contribute to the engagement with the relevant response stakeholder to identify research priorities and facilitate the use of key findings in planning and programming. The AO may also be requested to represent REACH in coordination meetings, donor presentations, or meetings with partner organisations as relevant.&nbsp;</p><p><b> Duties and Responsibilities</b></p><p>&nbsp;</p><p><b><u>Key Research Activities</u></b></p><p>&nbsp;</p><p><b>a.&nbsp;&nbsp;Research design and tool development</b></p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Definition of research objectives and questions to address key information gaps;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identification of appropriate research methodologies;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Development of data collection tools and questionnaires including the drafting, translating, and reviewing of assessment indicators in coordination with clusters and working groups (household, key informant, FGD).</p><p>&nbsp;</p><p><b>b.&nbsp;Monitor data collection and cleaning</b></p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support the training of field data collection staff on research aims and tools;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor field data collection in collaboration with REACH Field Managers and Senior Assessment Officers </p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor the quality of data collected, undertake appropriate checks on data collected in the field and resolve discrepancies and quality issues.</p><p>&nbsp;</p><p><b>c.&nbsp;Preparation and production of information products</b></p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Carry out data analysis in line with research questions and objectives, with the support of REACH data teams where needed;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Contribute to factsheet production and reports using InDesign and work closely with REACH GIS Officers to produce mapping outputs. </p><p>&nbsp;</p><p><b>d.&nbsp;&nbsp;Dissemination of findings and external engagement</b></p><ul><li>Present key findings to relevant response actors and facilitate use of data for evidence-based planning and advocacy;</li><li>Coordinate with relevant actors and partner organisations to ensure research is aligned with priority information needs.</li></ul><p>&nbsp;</p><p><b><u>Internal Communication Processes</u></b></p><p>The AO will work directly with the Senior Assessment Officer/Assessment focal points, Data Officer, GIS officer, and Research Manager in country and liaise with IMPACT HQ in Geneva to ensure the quality and effectiveness of products developed. She/he will ensure effective internal communication with mission and IMPACT HQ colleagues.</p><p>&nbsp;</p><p><b><u>Confidentiality and Data Protection</u></b></p><p>The REACH AO will maintain the strictest confidentiality of data and processes. She/he will actively take measures to prevent the unauthorised sharing of information and data.</p><p><br></p><p><br></p><p> </p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>QUALIFICATIONS:</b></p><p><b><u>Requirements</u></b></p><p>-&nbsp;&nbsp;&nbsp;University undergraduate degree or 2+ years relevant experience;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;Experience conducting research/assessments or working with data (academic research experience included);</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;Fluency in English, excellent communication and writing skills;</p><p>&nbsp;</p><p><b><u>Desired</u></b></p><p>-&nbsp;&nbsp;Technical skills in any of the following:</p><p>•&nbsp;&nbsp;Strong Excel skills;</p><p>•&nbsp;&nbsp;&nbsp;Previous experience with mobile data collection (ODK, ONA, KoBo);</p><p>•&nbsp;&nbsp; Good understanding of research methods (including sampling frameworks);</p><p>•&nbsp;&nbsp;&nbsp;Experience with cleaning and analysing datasets required;</p><p>•&nbsp;&nbsp;&nbsp;Knowledge of the Adobe Suite, particularly InDesign an asset;</p><p>•&nbsp;Good understanding of research methods (including sampling frameworks);</p><p>•&nbsp;&nbsp;Experience on dashboards (Power BI, Shiny) an asset;</p><p>-&nbsp;&nbsp;Experience working in/on humanitarian or development contexts;</p><p>-&nbsp;&nbsp;Experience with external engagement and/or partner coordination;</p><p>-&nbsp;&nbsp;Strong analytical skills, including ability to identify and key trends and situate findings in wider context;</p></div>