Program Officer Jobs in Jordan

<p>Job Advertisement – Operations Manager</p><p>Yellow Taxi app announces the need to appoint an Operations Manager – a car taxi app to join the team</p><p>&nbsp;</p><p><strong>Required qualifications and experience:</strong></p><p>Bachelor's degree in Business Administration or any related field.</p><p>At least 3 years of hands-on experience in operations management, preferably with prior experience in smart transportation apps or logistics services.</p><p>Ability to manage drivers, monitor daily performance, and ensure service quality.</p><p>High skills in planning, organization, problem-solving, and decision-making.</p><p>Ability to prepare operational reports and analyze performance indicators.</p><p>Strong leadership and excellent communication skills.</p><p>Familiarity with management and operation systems for smart transportation apps.</p><p>Ability to work under pressure and outside of working hours when needed</p>

</span></i></b></span></span></p> <p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">Required: Sales Manager</span></b></p> <p dir="RTL" style="margin: 0cm 25.25pt 8pt 0cm; text-align: justify; text-indent: -7.25pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%;">Gas Investment Company, one of the National Energy Group companies with the Go Gas brand, announces its need to hire a Sales Manager to join its team.<br /> <b>Detailed duties and responsibilities</b></span></span></p> <p dir="RTL" style="margin: 0cm 25.25pt 8pt 0cm; text-align: justify; text-indent: -7.25pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Build, follow up and achieve the annual sales plan and discuss and approve it with the direct manager<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">.</span></span></span></span></p> <p dir="RTL" style="margin: 0cm 25.25pt 8pt 0cm; text-align: justify; text-indent: -7.25pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Lead and manage the sales team to achieve monthly, quarterly, and annual sales targets<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">.</span></span></span></span></span></p> <p dir="RTL" style="margin: 0cm 25.25pt 8pt 0cm; text-align: justify; text-indent: -7.25pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Prepare all sales reports and the sales team visit schedules.</span></span></span></span></p> <p dir="RTL" style="margin: 0cm 25.25pt 8pt 0cm; text-align: justify; text-indent: -7.25pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Previous experience in the industrial sector, heavy machinery and engines, and industrial oils.<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></span></p> <p dir="RTL" style="text-align: justify; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">Requirements:</span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%;"></span></b></p> <p dir="RTL" style="margin: 0cm 25.25pt 8pt 0cm; text-align: justify; text-indent: -7.25pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Education: Bachelor’s degree or any related field to the job.</span></span></span></span></p> <p dir="RTL" style="margin: 0cm 25.25pt 8pt 0cm; text-align: justify; text-indent: -7.25pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Experience: at least 10 years in sales (wholesale and retail). <span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p> <p dir="RTL" style="margin: 0cm 25.25pt 8pt 0cm; text-align: justify; text-indent: -7.25pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Skills: Strong negotiation skills <span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p> <p dir="RTL" style="margin: 0cm 25.25pt 8pt 0cm; text-align: justify; text-indent: -7.25pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Hold a driving license and preferably own a car<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p> <p align="center" dir="RTL" style="margin-bottom: 8pt; text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><span style="font-size: 16pt; line-height: 150%;">Interested candidates, please send your resume</span></p> <p align="center" style="margin-bottom: 8pt; text-align: center; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%;">Jobs E-mail:</span></p> <p align="center" style="margin-bottom: 8pt; text-align: center; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%;"><a href="mailto:jobs@gogas.jo"><b><span style="text-decoration: none;">jobs@gogas.jo</span></b></a><span style="font-size: 16pt; line-height: 150%;"></span></span></p>

</span></i></b></span></span></p> <p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">Required Sales Manager for "Industrial Oils and Automobiles"</span></b></p> <p dir="RTL" style="text-align: justify; line-height: 150%; direction: rtl; unicode-bidi: embed;"><span style="font-size: 16pt; line-height: 150%;">Gas Investment Company, one of the National Energy Group’s companies with the Go Gas brand, announces its need to appoint several Sales Managers – Industrial Oils and Automobiles – to join its staff.</span></p> <p dir="RTL" style="text-align: justify; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">Detailed Tasks and Duties:</span></b></p> <p dir="RTL" style="margin: 0cm 24.45pt 8pt 0cm; text-align: justify; text-indent: -6.45pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Developing, following up, and achieving the annual sales plan and discussing it and approving it by the direct manager</span><span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">.</span></span></span></span></p> <p dir="RTL" style="margin: 0cm 24.45pt 8pt 0cm; text-align: justify; text-indent: -6.45pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Managing and leading the sales team to achieve monthly, quarterly, and annual sales targets</span>.<span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p> <p dir="RTL" style="margin: 0cm 24.45pt 8pt 0cm; text-align: justify; text-indent: -6.45pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Monitoring oil and grease quantities in warehouses and coordinating stock to meet the Jordanian market’s needs.</span></span></span></span></p> <p dir="RTL" style="margin: 0cm 24.45pt 8pt 0cm; text-align: justify; text-indent: -6.45pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Prepare and submit all sales reports and the sales staff visit schedules.</span></span></span></span></p> <p dir="RTL" style="text-align: justify; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">Requirements:</span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%;"></span></b></p> <p dir="RTL" style="margin: 0cm 24.45pt 8pt 0cm; text-align: justify; text-indent: -6.45pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Education: Bachelor’s degree or any related field to the job nature.</span><span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p> <p dir="RTL" style="margin: 0cm 24.45pt 8pt 0cm; text-align: justify; text-indent: -6.45pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Experience: minimum 10 years in the oils sales field.</span></span></span></span></p> <p dir="RTL" style="margin: 0cm 24.45pt 8pt 0cm; text-align: justify; text-indent: -6.45pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Skills: Holds a driving license and preferably owns a car.</span><span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p> <p align="center" dir="RTL" style="margin-bottom: 8pt; text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><span style="font-size: 16pt; line-height: 150%;;">Interested applicants, please send your CV</span></p> <p align="center" style="margin-bottom: 8pt; text-align: center; line-height: 150%;"><b><span style="font-size: 16pt; line-height: 150%;;">Jobs E-mail:</span></b></p> <p align="center" style="margin-bottom: 8pt; text-align: center; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%;"><a href="mailto:jobs@gogas.jo"><b><span style="text-decoration: none;">jobs@gogas.jo</span></b></a><span style="font-size: 16pt; line-height: 150%;"></span></span></p>

<p><b>Public health is evolving. We invite those ready to evolve with it.</b></p><p><br></p><p>EXPERIENCE: Three to seven years in program delivery, assessments, surveillance, or evaluation with genuine field experience behind the desk work.</p><p><br></p><p>SKILLS: Sound quantitative or qualitative methods. Clear, structured writing. Fluency with digital data tools, and curiosity toward the AI-supported workflows that now shape our practice.</p><p><b><br></b></p><p><b>CHARACTER</b></p><p><br></p><p>We look for professionals who:</p><p><br></p><p>— Transform data into findings within days, not weeks</p><p><br></p><p>— Raise the question others in the room have missed</p><p><br></p><p>— Value timely insight over delayed perfection</p><p><br></p><p>— Bring their own standard of care, unsupervised</p><p><br></p><p>THE ENGAGEMENT</p><p><br></p><p>Membership in our vetted regional roster, activated per project, contracted per engagement, with full freedom in between.</p><p><strong>Desired Candidate Profile</strong></p><p>Three to seven years in program delivery, assessments, surveillance, or evaluation with genuine field experience behind the desk work. Sound quantitative or qualitative methods. Clear, structured writing. Fluency with digital data tools, and curiosity toward the AI-supported workflows that now shape our practice.</p><p>We look for professionals who:</p><ul><li>Transform data into findings within days, not weeks</li><li>Raise the question others in the room have missed</li><li>Value timely insight over delayed perfection</li><li>Bring their own standard of care, unsupervised</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>A critical role has been established for a Quality Officer in the Jordanian Association for Medical Sciences for Palestinians. This position entails the development, implementation, and monitoring of the Quality Management System (QMS), ensuring compliance with local and international accreditation requirements (HCAC), and contributing to the enhancement of a culture of quality and continuous improvement.</p><p><b>Responsibilities:</b></p><ul><li>Development, implementation, and monitoring of the Quality Management System (QMS).</li><li>Ensuring compliance with local and international accreditation requirements (HCAC).</li><li>Conducting internal audits and coordinating external inspection and accreditation visits.</li><li>Updating policies, procedures, and standard operating procedures (SOPs), and overseeing document and record control.</li><li>Implementation and monitoring of Internal Quality Control (IQC) programs, and participation in External Quality Assessment (EQA) programs and proficiency testing (PT).</li><li>Monitoring non-conformance cases, conducting necessary investigations, and implementing corrective and preventive actions (CAPA).</li><li>Identifying risks, conducting root cause analysis (RCA), and implementing continuous improvement initiatives.</li><li>Executing training programs and evaluating staff competency in quality-related areas and accreditation requirements.</li><li>Monitoring employee feedback and complaints, and implementing quality improvement plans.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong knowledge of quality control and assurance and accreditation requirements.</li><li>Experience in accreditation programs, proficiency testing, internal auditing, document control, and risk management.</li><li>Ability to implement and monitor IQC and EQA programs and analyze their results.</li><li>Ability to conduct root cause analysis (RCA) and implement corrective and preventive actions (CAPA).</li><li>Proficiency in using laboratory information management systems (LIMS) and quality management software.</li><li>Strong analytical skills and problem-solving abilities.</li><li>Effective communication and leadership skills, with the ability to train and guide others.</li><li>Attention to detail and the ability to manage multiple tasks in a fast-paced work environment.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role We are looking for a Senior Technical Program Manager with a strong technical engineering background and proven experience leading complex technology programs from inception to delivery.<br> The ideal candidate will have started their career in a hands-on technical role such as Software Engineering, QA Engineering, Development, or a similar technical discipline , and subsequently moved into technical program management.<br> This role requires someone who can operate at both technical and program leadership levels — understanding architecture and engineering discussions, while also driving governance, delivery, dependencies, risks, and executive decision-making across multiple teams.<br> Key Responsibilities Lead complex technical programs from inception through delivery , ensuring alignment with business and technical objectives.<br> Own program governance , delivery frameworks, milestones, risks, and overall execution.<br> Take ownership of cross-team dependencies and proactively resolve blockers.<br> Facilitate executive-level discussions and support data-driven technical and delivery decisions .<br> Provide technical leadership and maintain a strong understanding of solution architecture, engineering practices, and technical dependencies .<br> Partner closely with Engineering, QA, Architecture, Product, and other technical teams to ensure successful program delivery.<br> Drive technical program planning, prioritization, execution, and continuous improvement.<br> Identify risks, dependencies, and delivery challenges early and implement effective mitigation strategies.<br> Lead cross-functional teams across multiple projects and workstreams.<br> Establish and monitor program KPIs, delivery metrics, and progress against objectives.<br> Communicate program status, risks, dependencies, and key decisions to senior leadership and executive stakeholders.<br> Operate effectively in fast-paced and ambiguous environments, making sound decisions and driving resolution.<br> 6+ years of experience in Technical Program Management, Technical Project Management, or a similar technical delivery leadership role.<br> Strong technical background, ideally having started a career in Software Engineering, QA Engineering, Development, or another technical engineering discipline .<br> Proven professional experience managing technical programs from inception to delivery in a senior role.<br> Strong understanding of software development lifecycle, engineering practices, and technical architectures.<br> Ability to understand and confidently discuss technical concepts, architecture, integrations, dependencies, and engineering challenges with technical teams.<br> Strong expertise in Agile methodologies and delivery frameworks such as Scrum and Kanban .<br> Proven experience in program governance and cross-functional delivery .<br> Strong stakeholder management and executive communication skills.<br> Ability to facilitate executive decisions and communicate complex technical topics clearly to senior leadership.<br> Proven ability to manage cross-team dependencies across multiple projects and workstreams .<br> Strong risk identification, mitigation, problem-solving, and decision-making skills.<br> Experience with project/program management tools such as Jira and Azure DevOps .<br> Demonstrated ability to lead cross-functional technical teams in complex and dynamic environments.<br> Strong understanding of technical program delivery, architecture ownership, and engineering best practices.<br> Comfortable working in ambiguous, fast-paced environments and driving initiatives with limited direction.<br> Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related technical field preferred.<br> Relevant technical, Agile, or program management certifications are a plus.<br></span> </div>

<p ><span >About Mercy Corps</span></p> <p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. </span><span ><span >In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions&nbsp;</span></span><span ><span >into action — helping people triumph over adversity and build stronger communities from within.&nbsp;</span></span><span ><span >Now, and for the future.</span></span></p> <p >&nbsp;</p> <p ><span >The Program / Department / Team (Program / Department Summary)</span></p> <p ><span >Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.</span></p> <p >&nbsp;</p> <p ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></p> <p >&nbsp;</p> <p ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg Design, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p> <p >&nbsp;</p> <p ><span >The Position </span></p> <p ><span >The PPD Senior Officer will support the Research and Learning team, including the PPD Manager and R&amp;L Coordinator, in implementing Iqlaa’s Private-Public Dialogue (PPD) activities focused on generating and using evidence to address key constraints affecting MSEs and HBBs in Jordan.</span></p> <p >&nbsp;</p> <p ><span >The Senior Officer will support desk research, data collection, stakeholder consultations, preparation of PPD materials, coordination of dialogue activities, documentation, follow-up, and reporting.</span></p> <p >&nbsp;</p> <p ><span >Working under the guidance of the PPD Manager and Research &amp; Learning Lead, the Senior Officer will work closely with Iqlaa teams, partners, public and private sector stakeholders, MSEs, HBBs, and other relevant actors to support effective and well-documented PPD activities.</span></p> <p >&nbsp;</p> <p ><span >The position is suited to an early-career professional with around 4-5 years of experience interested in PPD, applied research, economic development, stakeholder engagement, and evidence-based programming.</span></p> <p >&nbsp;</p> <p ><span >Essential Responsibilities </span></p> <p ><em ><u >PPD Research and Coordination</u></em></p> <p ><span >• Support the implementation and coordination of PPD activities in line with approved workplans and timelines.</span></p> <p ><span >• Conduct desk research and review relevant policies, regulations, studies, and data related to MSEs and HBBs.</span></p> <p ><span >• Support data collection and stakeholder consultations and assist with the preparation of research and consultation tools.</span></p> <p ><span >• Assist in preparing briefing notes, presentations, stakeholder profiles, and other materials for PPD activities.</span></p> <p >&nbsp;</p> <p ><em ><u >PPD Activity Support</u></em></p> <p ><span >• Support the coordination of PPD meetings, consultations, workshops, and roundtables, including logistics and stakeholder communication.</span></p> <p ><span >• Prepare agendas, participant lists, meeting materials, and documentation as required.</span></p> <p ><span >• Record key discussions, recommendations, action points, and follow-up activities.</span></p> <p ><span >• Maintain stakeholder lists, PPD activity trackers, and action trackers.</span></p> <p >&nbsp;</p> <p ><em ><u >Data, Learning and Documentation</u></em></p> <p ><span >• Support the collection, organization, cleaning, and basic analysis of quantitative and qualitative data.</span></p> <p ><span >• Support data collection and organization for the geo-mapping of MSEs and HBBs.</span></p> <p ><span >• Document key findings, stakeholder feedback, lessons learned, and emerging issues from PPD activities.</span></p> <p ><span >• Support the preparation of periodic updates, summaries, and knowledge products.</span></p> <p ><span >Knowledge Management and Dissemination</span></p> <p ><span >• Support the preparation and dissemination of PPD and research outputs, including briefs, presentations, and summaries.</span></p> <p ><span >• Maintain organized research, PPD, and learning records, datasets, and databases.</span></p> <p ><span >• Support the PPD Manager, R&amp;L Coordinator, and wider Research &amp; Learning team in related activities as required.</span></p> <p >&nbsp;</p> <p ><span >Accountability </span></p> <p ><span >Reports Directly To:</span><span > Research and Learning Team Lead</span></p> <p ><span >Works Directly With:</span><span > Primarily with the Research and Learning Team, Iqlaa’s higher management (COP-DCOPs), Iqlaa’s Mercy Corps components, and partners. </span></p> <p >&nbsp;</p> <p ><span >Accountability to Participants and Stakeholders</span></p> <p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p> <p >&nbsp;</p> <p ><span >Minimum Qualification &amp; Transferable Skills </span></p> <p ><span >• Bachelor’s degree in Economics, Statistics, Business Administration, Development Studies, Political Science, International Relations, Social Sciences, or another relevant discipline.</span></p> <p ><span >• A master’s degree in a related discipline is an asset but is not required.</span></p> <p ><span >• Approximately 3-4 years of relevant professional, internship, research, project, or academic experience.</span></p> <p ><span >• Familiarity with quantitative and/or qualitative research methodologies.</span></p> <p ><span >• Previous experience supporting research, data collection, surveys, interviews, focus group discussions, or desk research is preferred.</span></p> <p ><span >• Basic quantitative and qualitative data analysis skills.</span></p> <p ><span >• Ability to review, organize, and summarize information from multiple sources.</span></p> <p ><span >• Proficiency in Microsoft Excel, Word, and PowerPoint.</span></p> <p ><span >• Familiarity with statistical software, data visualization tools, GIS, qualitative analysis software, or other relevant research tools is an asset.</span></p> <p ><span >• Good writing skills and an ability to communicate research findings clearly.</span></p> <p ><span >• Strong organizational and attention-to-detail skills.</span></p> <p ><span >• Ability to work collaboratively with colleagues, partners, and external research teams.</span></p> <p ><span >• Interest in economic development, private sector development, MSEs, market systems, policy, or related areas.</span></p> <p ><span >• Fluent spoken and written Arabic and English.</span></p> <p >&nbsp;</p> <p ><span >Success Factors </span></p> <p ><span >The successful Research and Learning Officer will demonstrate curiosity, attention to detail, and a genuine interest in research and economic development. The Officer should enjoy working with data and information and be motivated by understanding how research can contribute to better program decisions.</span></p> <p ><span >The ideal candidate will be organized and dependable, capable of managing multiple assignments while maintaining the quality and accuracy of their work. They should be comfortable asking questions, learning new research approaches, receiving feedback, and progressively taking greater responsibility.</span></p> <p ><span >Strong teamwork and communication skills are important, as the Officer will interact regularly with different Iqlaa teams, partners, consultants, field teams, and research participants.</span></p> <p ><span >A proactive attitude, willingness to learn, analytical thinking, and the ability to turn information into clear and useful outputs will enable the Officer to succeed in the role.</span></p> <p >&nbsp;</p> <p ><span >Competencies</span></p> <p ><span >• Good research and analytical skills.</span></p> <p ><span >• Strong attention to detail and accuracy.</span></p> <p ><span >• Ability to organize and synthesize information from different sources.</span></p> <p ><span >• Strong organizational and time-management skills.</span></p> <p ><span >• Ability to follow agreed procedures, workplans, and deadlines.</span></p> <p ><span >• Clear written and verbal communication skills.</span></p> <p ><span >• Ability to work collaboratively in a diverse team.</span></p> <p ><span >• Willingness to learn new research methods and tools.</span></p> <p ><span >• Ability to receive and incorporate constructive feedback.</span></p> <p ><span >• Ability to manage several tasks and changing priorities.</span></p> <p ><span >• Initiative and accountability for assigned work.</span></p> <p ><span >• Flexibility, professionalism, and a solution-oriented approach.</span></p> <p >&nbsp;</p> <p ><span >Living Conditions / Environmental Conditions</span></p> <p ><span >The position is based in Amman, Jordan or other Middle East Mercy Corps locations and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </span></p> <p >&nbsp;</p> <p ><span >Ongoing Learning</span></p> <p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p> <p >&nbsp;</p> <p ><span >Team Efficiency and Effectiveness </span></p> <p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p> <p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p> <p >&nbsp;</p> <p ><span >Equal Employment Opportunity</span></p> <p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p> <p >&nbsp;</p> <p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p> <p >&nbsp;</p> <p ><span >Safeguarding &amp; Ethics</span></p> <p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p> <p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p> <p class="ql-align-right" >&nbsp;</p> <p class="ql-align-right" ><span >الصون و الأخلاق </span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p> <p class="ql-align-right" >&nbsp;</p> <p >&nbsp;</p> <p ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p> <p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p> <p ><span >All active jobs are advertised directly on Akhtaboot.</span></p> <p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p> <p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;</strong>Senior Program Manager, Jordan</span> <span><strong>Reports to:</strong> Head of Programming, JWBG/Jordan</span> <br> <span><strong>Department:</strong>&nbsp; Global Programs</span> <span><strong>Salary Grade:&nbsp;</strong>11</span> <br> <p><span><strong>Job Summary</strong></span></p><br><p>As the CRS programming lead for Jordan, you will manage and provide will provide strategic direction, leadership, and management of the Jordan country office portfolio to ensure the establishment and successful implementation of high-quality CRS and partner programming serving the poor and vulnerable.&nbsp;In addition to your program quality and management capacities, your partnership and representation skills will help to ensure strong CRS coordination in Jordan. Your leadership, management and knowledge will ensure that the Jordan Country Office delivers high-quality programming and continuously works towards improving the impact of its programming. As a Senior Manager you will proactively work with Senior Management Team (SMT) members to manage security and mitigate security risks and, as time allows, you will provide programming backstop for the CRS response in JWBG.</p><br><p><span><strong>Roles and Key Responsibilities</strong></span></p><br><ul> <li>In collaboration with the Deputy Country Representative (DCR) for JWBG, and lead for Jordan programming, provide strategic direction for the design of the country office strategic frameworks and plans, including the development of resource mobilization strategies to optimize the impact of programming interventions in line with regional and agency strategic priorities.</li> <li>Lead and/or support local partners in high-quality project design incorporating project management standards and MEAL methods, appropriate to scope, context and technical requirements of projects. Coordinate planning of activities across various projects from different sectors<span> to ensure integration of program interventions and efficiency in implementation.</span></li> <li>In coordination with regional and JWBG colleagues, cultivate effective donor relationships, enabling lead generation and identifying strategic growth opportunities.&nbsp;Also, oversee the business development cycle to ensure quality proposals per agency and donor standards.&nbsp;</li> <li>Support representation efforts in the Middle East regional hub and&nbsp;pursue appropriate growth of programs.</li> <li>Provide accompaniment to CRS’ key local partner, Caritas Jordan, overseeing the identification, assessment and strengthening of partnerships relevant to CRS Jordan and the appropriate application of partnership concepts, tools and approaches.&nbsp;</li> <li>Ensure technical assistance and capacity strengthening for partner and/or CRS project teams in project management standards and related MEAL, business development and operational activities. Identify training opportunities, develop training curriculums, and deliver trainings to partner staff and CRS team members.</li> <li>Lead the development of program learning - identify opportunities for learning, research and publications in Jordan&nbsp;and implementation of MEAL policy. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency's knowledge management agenda. Ensure integration of innovations and best practices.</li> <li>Ensure excellent communication and coordination with JWBG operations and program teams, to ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources.&nbsp;</li> <li>Champion&nbsp;safeguarding&nbsp;and support quality implementation of CRS safeguarding policy and principles.&nbsp;&nbsp;</li> <li>Support JWBG with programming leadership coverage when available/appropriate, including occasionally in Gaza.</li></ul><br><p>Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States.&nbsp;Catholic Relief Services&nbsp;works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. &nbsp;Catholic Relief Services’&nbsp;relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.&nbsp; We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.</p><br><p>CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.</p><br><p>CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.</p><br><p>CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.</p><br><p><i>Disclaimer:&nbsp; This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.&nbsp;</i></p><br><p>CRS is an Equal Opportunity Employer.</p><br> <br> </div>

<p><strong>Senior Donor Coordination and Operations Officer</strong></p> <p><strong>Contract Duration: </strong>12 months, subject to the applicable contractual terms and arrangements.</p> <p><strong>Expected Monthly Salary Range: JOD 2,000-3,000 </strong></p> <p><strong>A reputable organization is seeking qualified Jordanian professionals to fill the role of a Senior Donor Coordination and Operations Officer&nbsp;for planned national water projects.</strong></p> <p><strong>Key Responsibilities </strong></p> <ul> <li>Support preparation and monitoring of budgets, financing plans, expenditure frameworks, cash-flow forecasts, and financial progress reports for the Readiness Program.</li> <li>Collect, consolidate, validate, and reconcile financial information received from multiple implementing entities, ensuring accuracy, completeness, consistency, and traceability.</li> <li>Track financing commitments, disbursement conditions, funding gaps, outstanding actions, and financial milestones across the readiness portfolio.</li> <li>Coordinate financial workflows and reporting requirements with Government institutions, implementing entities, donors, lenders, and other development partners.</li> <li>Prepare consolidated financial reports, management briefs, responses to financial queries, and audit-ready supporting documentation.</li> <li>Support donor missions, portfolio reviews, financial assessments, and compliance reviews.</li> <li>Maintain structured electronic records and archives in accordance with applicable public-sector financial management, procurement, internal-control, and audit requirements.</li> </ul> <p><strong>Minimum Qualifications </strong></p> <ul> <li>Bachelor’s degree in finance, accounting, economics, business administration, or a closely related field.</li> <li>Minimum of ten (10) years of relevant professional experience in financial operations, preferably within public institutions, utilities, infrastructure programs, donor-funded programs, or multi-entity environments.</li> <li>Strong analytical capability, including advanced Excel modelling, financial analysis, forecasting, and consolidation of financial information.</li> <li>Excellent report-writing, presentation, organizational, and communication skills.</li> <li>Demonstrated ability to coordinate across government institutions, implementing entities, and development partners.</li> <li>High attention to detail and the ability to manage sensitive financial and institutional information with discretion.</li> <li>Ability to work independently, manage multiple priorities and deadlines, and maintain accurate and auditable records.</li> <li>Proficiency in Arabic and English.</li> </ul> <p><strong>Preference Qualifications</strong></p> <p>The following qualifications are considered an advantage but are not mandatory:</p> <ul> <li>Postgraduate qualification and/or professional certification in supply chain, financial management, accounting, project finance, public financial administration, or a related field.</li> <li>Experience in infrastructure financing, portfolio analysis, ERP systems, or financial-management platforms.</li> <li>Familiarity with the financial reporting and compliance requirements of major development partners and international financial institutions.</li> </ul> <p>&nbsp;</p> <p>To apply through Akhtaboot, please submit a cover letter and current curriculum vitae (CV) in reverse chronological order format.</p> <p>Applications that do not meet the minimum requirements listed above will not be considered. Incomplete applications and/or corrupt files may delay processing of your application or remove you from consideration.&nbsp;</p> <p>Deadline for submission of applications is <strong>October 22, 2026.</strong></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Contract Type: Full-time Work Location: Main institutional headquarters, with regular field visits to school branches (Amman) Reports To: Chief Executive Officer (CEO) Direct Reports: Branch Director (Field CAO), Curriculum &amp; Content Officer, Academic Quality Officer Job Purpose Lead the academic and educational direction across all branches of Al-Qari' Al-Abqari ("Genius Reader") School, ensuring high-quality curriculum implementation and maximizing the educational impact on students, teachers, and the academic team in line with the school's vision of building a creative, Quran-centered generation grounded in the Sakinah Quintet (Five Pillars of Tranquility). Duties &amp; Responsibilities Develop and implement the annual academic strategy in coordination with the CEO. Provide full oversight of curriculum implementation (Quran, Al-Bayan, Islamic studies, STEAM, reading and writing, the Work Quintet, the Play Quintet, and the Sleep &amp; Health Quintet). Ensure the values of the Sakinah Quintet are integrated into all daily programs and activities. Directly supervise the Branch Director (Field CAO), the Curriculum &amp; Content Officer, and the Academic Quality Officer. Develop and update curricula, particularly introducing new anthologies for Al-Bayan, Usul al-Fiqh, and the "Talqin al-Sibyan" curriculum. Monitor teaching quality and academic assessment through field visits and reports. Oversee impact-maximization programs, including Quran and Al-Bayan instruction for teachers and students, STEAM programs, and student magazines. Coordinate with the HR Director on training and development for teachers, especially First Domain teachers. Contribute to the school's overall impact-maximization plan and follow up on its academic implementation. Prepare periodic academic reports for the CEO and the Board of Directors. Qualifications &amp; Competencies Master's degree or higher in Education, Islamic Studies, or a related field. Minimum of 7 10 years of experience in academic leadership at schools or educational institutions. Deep knowledge of Islamic curricula (particularly Quran and Al-Bayan) and modern curricula (STEAM). Excellent leadership and supervisory skills, with the ability to build and develop a team. Strong familiarity with assessment methods and educational quality standards. Strong communication and negotiation skills; fluency in Arabic required, English an advantage. Practical commitment to the Sakinah Quintet and the ability to convey its values to others. Key Performance Indicators (KPIs) Achievement rate of Quran and Al-Bayan curriculum goals (memorization, recitation, reflection, etc.). Parent satisfaction rate with the academic aspect (target 90%). Percentage of teachers meeting the mandatory minimum requirement for Quran and Al-Bayan memorization. Number of successful enrichment projects and initiatives (STEAM, magazines, competitions). Teaching quality assessment results from field visits. Academic progress rate of students, particularly those completing the "Genius Reader" program. Level of integration of the Sakinah Quintet in classrooms, measured periodically. Impact Maximization Requirements The Academic Director is expected to maximize personal impact on teachers, students, and parents by: delivering internal courses and workshops in Quran and Al-Bayan; producing ongoing educational content (books, recordings, plans); following up on implementation of the academic impact-maximization plan; and passing knowledge on to future generations as an ongoing legacy (sadaqah jariyah). Part of the annual performance evaluation is based on impact extending beyond the school's walls. Salary &amp; Benefits Commensurate with experience and qualifications, plus field allowances and annual performance incentives linked to KPIs. Primary Quintet Pillar The Knowledge Pillar Quran, Al-Bayan, Natural Sciences, Reading, and Writing with strong supporting emphasis on the Worship, Work, and Health pillars. Applicable Institutional Policies The Impact Maximization Plan. The policy for integrating the Sakinah Quintet into curricula. The policy for maximizing Quran and Al-Bayan instruction (the Six Modes + introduction of new anthologies). The policy for developing Islamic studies curricula (Talqin al-Sibyan + Usul al-Fiqh). The policy for integrating the STEAM curriculum. The financial-streamlining policy, with a focus on extended impact.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Master's degree or higher in Education, Islamic Studies, or a related field. Minimum of 7 10 years of experience in academic leadership at schools or educational institutions. Deep knowledge of Islamic curricula (particularly Quran and Al-Bayan) and modern curricula (STEAM). Excellent leadership and supervisory skills, with the ability to build and develop a team. Strong familiarity with assessment methods and educational quality standards. Strong communication and negotiation skills; fluency in Arabic required, English an advantage. Practical commitment to the Sakinah Quintet and the ability to convey its values to others.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><u><span>About CIVIC</span></u></p><br> <p><span>Center for Civilians in Conflict (CIVIC) is an international nonprofit and nongovernmental organization with offices around the world working to improve protection for civilians in conflict zones. Our mission is to support communities affected by conflict in their quest for protection and work with armed actors and relevant institutions to strengthen their resolve and capacity to prevent and respond to civilian harm. We are advocates who believe that no civilian caught in conflict should be ignored, and advisors who provide practical solutions to preventing and responding to civilian harm. Learn more at&nbsp;</span><span>civiliansinconflict.org</span><span>.&nbsp;&nbsp;</span></p><br> <p><u><span>About the Position</span></u></p><br> <p><span>The Center for Civilians in Conflict (CIVIC) seeks an experienced <span>Senior Program Manager</span> to lead the implementation, operational management, and strategic development of its Yemen portfolio.</span></p><br> <p><span>Based in Amman, the Senior Program Manager will oversee programme implementation across Yemen, while ensuring high-quality delivery, donor compliance, financial stewardship, and operational effectiveness. The position serves as the principal day-to-day manager of the Yemen programme and works closely with country-based teams, partners, donors, and regional stakeholders to advance CIVIC's mission of improving the protection of civilians.</span></p><br> <p><span>The Senior Program Manager will supervise programme staff, manage institutional donor grants, contribute to strategic growth, and represent CIVIC with humanitarian, governmental, and international partners.</span></p><br> <p><span><span>Location:</span> Amman, Jordan</span></p><br> <p><span><span>Travel:</span> Frequent travel to Yemen (subject to security and access), Oman, Saudi Arabia, Egypt, and other regional locations as required.</span></p><br> <p><span>Reports to: </span><span>Country Director, Yemen</span></p><br> <p><u><span>Key Responsibilities</span></u></p><br> <p><em><span>Programme Leadership and Management</span></em></p><br> <ul> <li><span><span>Lead the implementation of CIVIC's Yemen programme portfolio.</span></span></li> <li><span><span>Ensure programmes are delivered on time, within budget, and in accordance with donor requirements. </span></span></li> <li><span><span>Oversee project planning, implementation, monitoring and adaptive management. </span></span></li> <li><span><span>Provide technical and managerial guidance to programme teams. </span></span></li> <li><span><span>Identify operational risks and develop mitigation measures. </span></span></li> <li><span><span>Ensure integration of Protection of Civilians principles across all programme activities. </span></span></li> <li><span><span>Support programme learning, quality assurance and organizational accountability.</span></span></li> </ul> <p><span><em><span>Grant and Donor Management</span></em></span></p><br> <ul> <li><span>Lead management of multiple institutional donor grants.</span></li> <li><span>Ensure compliance with donor contractual requirements and CIVIC policies.</span></li> <li><span>Prepare high-quality narrative reports. </span></li> <li><span>Coordinate budget revisions, no-cost extensions and grant amendments.</span></li> <li><span>Maintain regular communication with donors.</span></li> <li><span>Coordinate internal grant management processes across programme, finance and operations teams.&nbsp;</span><br></li> </ul> <p><em><span>Financial Management</span></em></p><br> <ul> <li><span>Manage programme budgets and forecasts. </span></li> <li><span>Monitor expenditures against approved budgets.</span></li> <li><span>Support financial planning and budget development. </span></li> <li><span>Ensure efficient utilization of programme resources.</span></li> <li><span>Work closely with finance staff to ensure timely financial reporting and compliance.&nbsp;</span><br></li> </ul> <p><em><span><span>Operational</span><span> Management</span></span></em></p><br> <ul> <li><span>Coordinate programme operations across multiple locations.</span></li> <li><span>Support recruitment, procurement, logistics and administrative planning.</span></li> <li><span>Ensure </span><span>operational </span><span>systems support effective programme implementation.</span></li> <li><span>Contribute to security planning and operational risk management.</span></li> <li><span>Coordinate with regional and headquarters teams to resolve operational challenges.&nbsp;</span><br></li> </ul> <p><em><span><span>Business </span><span>Development</span></span></em></p><br> <ul> <li><span>Identify opportunities for programme growth.</span></li> <li><span>Lead or contribute to proposal development.</span></li> <li><span>Prepare concept notes and project designs.</span></li> <li><span>Develop budgets and implementation plans for new funding opportunities.</span></li> <li><span>Support donor engagement and strategic partnerships.&nbsp;</span><br></li> </ul> <p><em><span><span>Representation</span><span> and Partnerships</span></span></em></p><br> <ul> <li><span>Represent CIVIC with donors, UN agencies, NGOs, civil society organizations, and relevant authorities.</span></li> <li><span>Build and maintain productive relationships with humanitarian and development partners.</span></li> <li><span>Engage with protection, humanitarian coordination and security sector actors as appropriate.</span></li> <li><span>Participate in coordination forums and working groups.</span></li> <li><span>Promote CIVIC's mission and technical expertise externally.&nbsp;</span><br></li> </ul> <p><em><span>Staff Management</span></em></p><br> <ul> <li><span>Supervise programme staff.</span></li> <li><span>Support staff development and performance management.</span></li> <li><span>Foster collaboration across programme, operations and technical teams.</span></li> <li><span>Promote a positive and inclusive team culture.</span></li> </ul> <p><span>KeyQualifications</span></p><br> <p><em><span>Education</span></em></p><br> <ul> <li>Master's degree in International Relations<span>, Conflict Studies, Political Science, International Development, Humanitarian Affairs, Public Administration, or another relevant field.</span></li> </ul> <p><em><span>Experience</span></em></p><br> <ul> <li><span><span>Minimum seven (7) years of progressively responsible experience</span><span> managing complex humanitarian, stabilization, peacebuilding or protection programmes.</span></span></li> <li><span><span>Demonstrated experience managing programmes in&nbsp;</span><span>Yemen</span><span> is essential.</span></span></li> <li><span><span>Experience working within the humanitarian response in Yemen, including coordination with national and international partners. </span></span></li> <li><span><span>Experience with ECHO</span><span> is essential</span></span></li> <li><span><span>Proven&nbsp;</span><span>experience </span><span>managing</span><span> multi-million-dollar </span><span>institutional </span><span>donor </span><span>grants</span><span>.</span></span></li> <li><span><span>Strong&nbsp;</span><span>experience</span><span> in programme cycle management.</span></span></li> <li><span><span>Experience developing proposals and securing institutional funding. </span></span></li> <li><span><span>Experience managing programme budgets and financial oversight.</span></span></li> <li><span><span>Experience supervising multidisciplinary and multicultural teams. </span></span></li> <li><span><span>Experience working in insecure and conflict-affected environments.&nbsp;</span></span> <br></li> </ul> <p><em><span><span>Technical </span><span>Competencies</span></span></em></p><br> <ul> <li><span><span>Excellent programme management </span><span>skills</span><span>.</span></span></li> <li><span><span>Strong grant and contract management.&nbsp;</span></span><br></li> <li><span><span>Financial planning and budget management. </span></span></li> <li><span><span>Monitoring, evaluation and adaptive programming. </span></span></li> <li><span><span>Operational</span><span> planning and coordination.</span></span></li> <li><span><span>Risk management. </span></span></li> <li><span><span>Stakeholder engagement and&nbsp;</span><span>representation</span><span>. </span></span> <br></li> <li><span><span>Strong analytical and problem-solving skills. </span></span></li> <li><span><span>Excellent report&nbsp;</span><span>writing</span><span>.</span></span></li> <li><span><span>Excellent interpersonal and negotiation skills.&nbsp;</span></span> <br></li> </ul> <p><span><em><span>Languages</span></em></span></p><br> <p><span><span>• </span><span>Fluency in English (spoken and written).</span><br></span> <span><span>• </span><span>Fluency in Arabic (spoken and written).</span></span><br></p><br> <p><span><span>Other </span><span>Requirements</span></span></p><br> <ul> <li><span><span>Ability to be based full-time in </span><span>Amman, Jordan</span><span>.</span></span></li> <li><span><span>Willingness and ability to undertake frequent travel throughout the Middle East, including to&nbsp;</span><span>Yemen (subject to security conditions), Oman, Saudi Arabia, Egypt, and other countries as required</span><span>. </span></span> <br></li> <li><span><span>Demonstrated commitment to the protection of civilians, humanitarian principles, and conflict-sensitive programming.&nbsp;</span></span></li> </ul> <p><span><u><span>Additional Details</span>&nbsp;</u></span><br></p><br> <p><span>Application Deadline: August 14, 2026&nbsp;</span><br></p><br> <p><span>Due to the high volume of applications, only candidates selected for an interview will be contacted.&nbsp;<em><span>Shortlisted candidates will receive an email invitation from TestGorilla to submit their resume. Please complete this step promptly to ensure your candidacy is fully considered.</span></em></span></p><br> <p><span>CIVIC is an Equal Opportunities Employer committed to fostering a diverse and inclusive environment, and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic.&nbsp;</span></p><br> <p><span>Note to Recruiters and Placement Agencies: CIVIC does not accept unsolicited agency resumes and does not pay placement fees for candidates submitted by agencies other than its approved partners.</span></p><br> </div>

<table border="1" cellpadding="0" cellspacing="0" width="680"> <tbody> <tr> <td > <p><strong>Job Title</strong></p> </td> <td > <p><strong>Monitoring, Evaluation, Accountability &amp; Learning Officer </strong></p> <p><strong>(Maternity Cover)</strong></p> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Location</strong></p> </td> <td > <p>Amman, Jordan. (Includes regular field visits)</p> </td> </tr> <tr> <td > <p><strong>Job Holder Reports To</strong></p> </td> <td > <p>&nbsp;</p> <p>MEAL Manager</p> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Reporting to Job Holder</strong></p> </td> <td > <p>&nbsp;</p> <p>No direct reports</p> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Overall Purpose</strong></p> </td> <td > <p>Enhance the quality of Medair’s assistance to vulnerable refugees and Jordanians through evidence-based collaboration with programme teams throughout the project cycle. Contribute to a MEAL team that supports and strengthens Medair’s MEAL system so that programming is accountable and focused on learning.</p> <p>&nbsp;</p> <p>In addition, the MEAL officer will be responsible of data management (data collation, entry, analysis, interpretation, and reporting), developing different reporting formats and checklists, updating and maintaining databases and proper project documentation for accountability and learning. Support the design of utilisation-focused quantitative and qualitative MEAL tools for collecting, analysing, and using data.&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Project Overview</strong></p> </td> <td > <p>Medair’s programming in Jordan serves refugees and vulnerable Jordanians in addressing their health, social protection, and psychosocial support needs in rural and urban (non-camp) settings.</p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <table border="0" cellpadding="0" cellspacing="0" width="680"> <tbody> <tr> <td colspan="2" > <p><strong>FUNCTIONAL PERSONNEL LINKS </strong></p> </td> </tr> <tr> <td > <p><strong>Internal</strong></p> </td> <td > <ul> <li>Program Coordinator</li> <li>Project Coordinator</li> <li>Project Managers and Senior Officers</li> <li>Field and GSO Advisors</li> <li>Outreach workers</li> <li>Medair Project Support team</li> </ul> </td> </tr> <tr> <td > <p><strong>External</strong></p> </td> <td > <ul> <li>Local and International NGOs and relevant UN agencies</li> <li>Consultants (as appropriate)</li> </ul> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <table border="1" cellpadding="0" cellspacing="0" width="709"> <tbody> <tr> <td > <p><strong>Major Duties and Responsibilities</strong></p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p><u>MEAL system components – selected programming responsibilities</u></p> <ul> <li><strong>Accountability to Affected Populations (AAP): </strong></li> </ul> <ul > <li>Under the guidance of the MEAL Manager, support the mainstreaming of AAP within the programme, while managing the MEAL activities.</li> <li>Provide accurate and timely information to all beneficiaries and stakeholders</li> <li>Facilitate the link between beneficiaries and Medair, providing information and feedback between beneficiaries and the MEDAIR team as appropriate.</li> </ul> <p >&nbsp;</p> <ul> <li><strong>Assessments, monitoring &amp; evaluation: </strong></li> </ul> <ul > <li>Under the guidance of the MEAL Manager, design, develop and/or modify high quality assessments, monitoring, and evaluation activities.</li> <li>&nbsp;Developing tools for qualitative and quantitative data collection, analysis, visualisation, and use such as for post-implementation and post-distribution monitoring.</li> <li>Support the management and implementation of field-level assessments, monitoring and evaluation data collection activities.</li> <li>Train data collectors on relevant tools</li> <li>Facilitate FGDs and conduct KII with relevant stakeholders. &nbsp;</li> </ul> <ul> <li><strong>Learning and adaptation:</strong></li> </ul> <ul > <li>Contribute to proactive dissemination and use of knowledge gained through MEAL activities among all stakeholders.</li> <li>Contribute to organizing and facilitating learning events to capture best practices and lessons learnt when a project closes or as required.</li> <li>Document and share the lessons learnt and best practices on time and ensure that the knowledge gained contributes to the improvement of projects and influences the strategic development of future projects and activities.</li> <li>Support project implementation and improvement by providing timely information around project successes to be scaled up as well as challenges to allow ‘course correction’ throughout life of the program.</li> </ul> <p >&nbsp;</p> <p><u>MEAL system components – cross-cutting responsibilities</u></p> <ul> <li><strong>Programme quality expectations:</strong> Under the direction of the MEAL Manager, support the integration of programme quality expectations (including Humanitarian Principles, the Core Humanitarian Standard, Sphere, donor and Medair standards as appropriate) into MEAL activities.</li> <li><strong>Data quality:</strong> Support the development of data collection tools with high quality to capture the projects outcomes.</li> <li><strong>MEAL Reporting: </strong></li> </ul> <ul > <li>Under the guidance of the MEAL Manager, provide statistics to assist with selected donor MEAL reporting duties.</li> <li>Develop the first draft of the interim, quarterly or final PDM reports and donor reports.</li> <li>Support the MEAL manager on reviewing the partners monthly and final reports.</li> </ul> <p >&nbsp;</p> <p><u>MEAL system components – management responsibilities </u></p> <ul> <li><strong>MEAL planning: </strong>Under the guidance of the MEAL Manager, contribute to the development of donor M&amp;E plan.</li> <li><strong>HR: </strong></li> </ul> <ul > <li>Assist the MEAL manager to oversee and manage tasks for casual labour (enumerators) to carry out good quality data collection, as requested.</li> <li>Ensure a positive working environment and good team dynamics.</li> <li>Manage interpersonal conflicts among team members.</li> </ul> <ul> <li><strong>Training: </strong>Under the guidance of the MEAL Manager, develop and deliver internal trainings to staff and casual labour on MEAL related exercises<strong>.</strong></li> <li><strong>Budgeting and financial management</strong>:</li> </ul> <ul > <li>Support good financial management of MEAL financial resources, including completing Payment Disbursal Forms (PDFs) for MEAL related activities when needed.</li> <li>Follow the procedures on archiving all financial related documents of the casuals’ payments.</li> </ul> <p>&nbsp;</p> <p><u>MEAL system – strategy, approach and other selected components</u></p> <ul> <li><strong>Internal and external communication: </strong></li> </ul> <ul > <li>Contribute to the development and updating of the country MEAL strategy.</li> <li>Contribute to appropriate, regular, transparent, and supportive communication between the MEAL team and all other departments.</li> </ul> <ul> <li><strong>Internal and external collaboration and networking: </strong>Under the guidance of the MEAL Manager, participate in relevant internal and external working groups and networks, including Medair’s Regional MEAL Community of Practice and, when appropriate, the Amman MEAL network.</li> </ul> <ul> <li><strong>Collaboration with the Information Management team</strong>: Work closely with the Information Management (IM) team to develop and revise data collection, analysis, and use tools.</li> <li>Provide translation services when necessary.</li> </ul> <p>&nbsp;</p> <p><u>Other</u></p> <ul > <li>Participate in MEAL-related conferences and workshops when possible and stay up to date of best practices and new knowledge created in the field of MEAL.</li> <li>Perform any other related activities as assigned by immediate supervisor.</li> </ul> <p >&nbsp;</p> <p >&nbsp;</p> <p >&nbsp;</p> <p >&nbsp;</p> <p >&nbsp;</p> <p >&nbsp;</p> <p>&nbsp;</p> <table border="0" cellpadding="0" cellspacing="0" width="671"> <tbody> <tr> <td colspan="3" > <p><strong>Person Specification</strong></p> </td> </tr> <tr> <td >&nbsp; <h2>Qualification / Experience</h2> </td> <td > <h2>Essential</h2> </td> <td > <h2>Desirable</h2> </td> </tr> <tr> <td > <h2>Vocational qualification</h2> </td> <td > <h2>Bachelor’s degree in Statistics, Economics, MIS, International Development, Political Science, Public Health or other related fields or equivalent work experience</h2> </td> <td > <p>Graduate Degree in related field</p> </td> </tr> <tr> <td > <h2>Work experience</h2> </td> <td > <h2>At least two years of experience working in MEAL roles in a humanitarian setting</h2> </td> <td > <p>&nbsp;</p> </td> </tr> <tr> <td > <h2>Languages</h2> </td> <td > <h2>Strong working knowledge of English and Arabic (spoken and written)</h2> </td> <td > <h2>&nbsp;</h2> </td> </tr> <tr> <td > <h2>IT/IM</h2> </td> <td > <h2>Good skills in Microsoft Office programs (Excel, Word Outlook and PowerPoint).</h2> </td> <td > <h2>Experience with other database applications</h2> </td> </tr> <tr> <td > <h2>&nbsp;</h2> </td> <td > <h2>&nbsp;</h2> </td> <td > <h2>&nbsp;</h2> </td> </tr> <tr> <td > <h2>Competencies</h2> </td> <td > <h2>Essential</h2> </td> <td > <h2>Desirable</h2> </td> </tr> <tr> <td > <h2>Motivation</h2> </td> <td > <p>Servant-hearted and passionate about serving the people in need and vulnerable populations.</p> <p>Ability to facilitate programme and community interactions regardless of ethnicity, status, gender, origin, or affiliation.</p> </td> <td > <h2>Self-motivated</h2> </td> </tr> <tr> <td > <h2>Technical expertise</h2> </td> <td > <p>Experience with designing, planning, implementing, and analysing surveys.</p> <p>Experience in participatory assessment, monitoring and evaluation.</p> <p>Strong time and task management skills</p> <p>Strong analytical skills</p> <p>Strong written and oral communication</p> </td> <td > <p>Experience facilitating focus group discussions or workshops.</p> <p>Strong report writing skills.</p> <h2>&nbsp;</h2> </td> </tr> <tr> <td > <h2>Team building</h2> </td> <td > <p>Team-player with good inter-personal and conflict resolution skills</p> <p>Willingness to support others and share the workload</p> </td> <td > <h2>Experience working with a multicultural team.</h2> <p>&nbsp;</p> </td> </tr> <tr> <td > <h2>Adaptability</h2> </td> <td > <p>Capacity to work under pressure and manage personal stress levels.</p> <p>Creative, open-minded, flexible, self-learner, problem-solver</p> </td> <td > <h2>Willingness to be stretched professionally, personally, and spiritually</h2> </td> </tr> <tr> <td > <p>&nbsp;</p> </td> <td colspan="2" > <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Work conditions</strong></p> </td> <td colspan="2" > <p>This is a position based in Amman with regular field visits throughout Jordan.</p> </td> </tr> <tr> <td > <p>&nbsp;</p> </td> <td colspan="2" > <p>&nbsp;</p> </td> </tr> <tr> <td colspan="3" > <p><strong>Job Commitment</strong></p> </td> </tr> <tr> <td > <p><strong>Planned start date</strong></p> </td> <td colspan="2" > <h2>10^thSeptember 2026</h2> </td> </tr> <tr> <td > <p><strong>Duration of commitment</strong></p> </td> <td colspan="2" > <p>2.5 Months</p> </td> </tr> </tbody> </table> <p>*<strong>Important note</strong>: “We will review applications on a rolling basis”</p>

<p>Supervise the development and management of liability programs and products for different customer segments by identifying customer and market needs, managing the product lifecycle from concept to launch and continuous improvement, enhancing customer value and profitability, and supporting the Bank s strategic objectives and competitiveness.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and manage assigned liability programs and products in line with the Bank s strategy and approved plans.</li><li>Analyze customer needs, behavior, market trends, and competitor offerings to identify opportunities for new or enhanced products and programs.</li><li>Manage the full product lifecycle, including concept development, business requirements, design, development, launch, performance monitoring, and continuous improvement.</li><li>Coordinate with Segment Development, Marketing, Operations, IT, Digital Channels, Compliance, Risk, branches, and other stakeholders to ensure effective and timely product implementation.</li><li>Prepare or contribute to feasibility studies, business plans, budgets, profitability analyses, and performance reports, and recommend actions to improve results.</li><li>Monitor key performance indicators, including portfolio growth, customer numbers, deposits, profitability, utilization, and sales performance.</li><li>Propose initiatives to enhance product features, pricing, returns, loyalty programs, service delivery, customer experience, and profitability.</li><li>Support marketing campaigns and prepare product-related marketing, awareness, and training materials, while monitoring campaign effectiveness.</li><li>Gather and analyze feedback from customers, branches, and relevant stakeholders and recommend improvements to enhance customer satisfaction.</li><li>Coordinate with external partners and service providers on joint initiatives and ensure effective implementation of related agreements.</li><li>Ensure all activities comply with the Bank s policies, procedures, delegated authorities, and applicable regulatory requirements.</li><li>Review internal and external audit observations related to the function and ensure appropriate corrective actions are implemented.</li><li>Participate as a primary or alternate member of the Business Continuity and Emergency Response teams and perform assigned responsibilities under the approved plan.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Banking, or a related field. Minimum 6 years experience in product development, program management, or banking marketing. Good knowledge of liability products, retail banking, the banking market, and competitor offerings. Good command of English, both written and spoken. Knowledge of the Bank s policies, procedures, systems, and applicable Central Bank of Jordan regulations. Strong planning, organization, analytical, decision-making, communication, interpersonal, persuasion, creativity, and problem-solving skills.</p>

<p ><span >THIS POSITION IS OFFERED ON A FIXED-TERM CONTRACT FOR THREE (3) MONTHS; </span></p> <p ><span >Subject to extension based on budget availability and business needs.</span></p> <p >&nbsp;</p> <p ><span >About Mercy Corps</span></p> <p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p> <p >&nbsp;</p> <p ><span >The Program / Department / Team (Program / Department Summary)</span></p> <p ><span >Mercy Corps has been operating in Jordan since 2003. In partnership with civil society organizations, the private sector, and the government, Mercy Corps Jordan has reached more than 3.4 million Jordanians and displaced populations in the country. Working throughout the country, Mercy Corps is driven by the mission to contribute to the emergence of a peaceful, resilient and prosperous Jordan which is inclusive of youth and women. We seek to build a future for Jordan in which all people feel secure, believe in the goodness of communities and institutions around them, and are on a sustainable path toward economic self-reliance. Our strategic directions focus on promoting strong communities and governance, peace and social cohesion and environmentally sustainable and inclusive economic growth.</span></p> <p >&nbsp;</p> <p ><span >The Procurement Department falls under the Operations Department which ensures that systems and practices needed for the healthy and efficient operational support is present for effective implementation of MC Jordan’s programs/projects. All Procurement Team members are responsible for the compliant execution of all purchase requests for all other departments aligning with the provisions of the Field Procurement Policies and Procedures (FP3).</span></p> <p >&nbsp;</p> <p ><span >The Position (General Position Summary)</span></p> <p ><span >The Procurement Officer is responsible for enabling excellence in all major procurement functions in Jordan. He/she will have a focus on assisting the Procurement Team on processing the large procurements needed by the different programs, supporting Mercy Corps projects.</span></p> <p >&nbsp;</p> <p ><span >The Procurement Officer will be in charge of a demanding schedule of medium and large procurements. The success of the programs will depend on a strong relationship between Mercy Corps procurement, program and finance teams. He/she will be also in charge of building strong internal relations based on trust, integrity, competency, and extreme cooperation. The Procurement Officer will work closely with the senior-level procurement staff to facilitate transparent flows of information, as well as to ensure accountability of on-time delivery of goods and services and proper planning from programs. The country program requires high-paced procurement to service a large development portfolio. </span></p> <p >&nbsp;</p> <p ><span >Essential Responsibilities </span></p> <p ><em ><u >Managing Small, Micro and Master-Agreement-Based Procurements:</u></em></p> <p ><span >• Lead and facilitate the procurement process for micro (value between 500 and 5,000 USD), small (value between 5,000 and 25K USD) and master-agreement purchase requests by fully understanding and analyzing the requirement(s), identifying potential suppliers, communicating with suppliers and completing their registration on the Procurement System (ProSource), following up with programs and all other stakeholders to complete solicitation and awarding processes properly in the Procurement System (ProSource) as per the Field Procurement Policies and Procedures (FP3) and other relevant SOPs.</span></p> <p ><span >• Facilitate the process for complex small PRs.</span></p> <p ><span >• Initiate the payment process for all due payments by constantly following up with the project teams, updating the payment tracker in a timely manner, and resolving any issues that may arise.</span></p> <p ><span >• Assist in arranging for project events and meetings, following up on hotel bookings and arrangements, and completing the paperwork needed.</span></p> <p ><span >• Work with all Mercy Corps staff to ensure smooth introduction and adoption of procurement systems.</span></p> <p ><span >• Assist in managing relationships with the suppliers and other programs.</span></p> <p ><span >• Assist in doing all needed market surveys to identify new suppliers for different goods and services categories.</span></p> <p ><span >• Conduct site visits to suppliers to check the goods quality and complete due diligence process when needed.</span></p> <p ><span >• Follow up with suppliers to ensure all deliverables, quality standards and deadlines are met, and update program focal points accordingly.</span></p> <p ><span >• Liaise between program staff and suppliers to ensure smooth flow of information.</span></p> <p ><span >• Archive procurement documents, approvals, communication, decisions… etc. as per the procurement policy guidelines.</span></p> <p ><span >• Work closely with Program and Finance teams to deliver successful and on-time outcomes while demonstrating excellent stewardship of donor funds and compliance with MC and donor regulations.</span></p> <p ><span >• Ensure that all Mercy Corps procurement contracts and business transactions/relationships are transparent and in compliance with Jordanian law and Mercy Corps/donor policies and raise any flags to the Head of Procurement if necessary.</span></p> <p >&nbsp;</p> <p ><em ><u >Tenders Management and Facilitation:</u></em></p> <p ><span >• Work with all Mercy Corps staff to ensure smooth introduction and adoption of procurement systems related to standard tenders (value between 25K and 150K USD).</span></p> <p ><span >• Assist MC team and programs in understanding their roles and responsibilities in terms of interaction with Procurement and other stakeholders throughout the tendering process and define the tasks they need to perform on the Procurement System (ProSource) and during committee meetings, ensuring that the process goes in line with Field Procurement Policies and Procedures FP3.</span></p> <p ><span >• Be responsible for and assure full and proper implementation of Mercy Corps systems of management, compliance and control as described in Mercy Corps field Procurement Policies and procedures FP3 for all programs’ procurement functions.</span></p> <p ><span >• Work with Finance, Compliance and Procurement team members to mitigate fraud, conflict of interest and legal ramifications of Mercy Corps activities.</span></p> <p ><span >• Facilitate standard tenders (value between 25K and 150K USD) processes by ensuring proper advertising for tenders and proper archiving for all documents, registering interested bidders in the system, attending all tender committee meetings, properly-documenting the meetings’ outcomes and decisions, communicating with bidders on behalf of the committee and facilitating the whole supplier selection process.</span></p> <p ><span >• Work closely with the senior procurement team members to ensure compliance and timeliness of the tendering and contracting processes. </span></p> <p ><span >• Lead the due diligence process for standard tenders and conduct visits to suppliers as part of this process.</span></p> <p ><span >• Manage ‘on-time’ tracking system for tenders and reporting function within Mercy Corps Jordan.</span></p> <p ><span >• Work closely with Program and Finance teams to deliver successful and on-time outcomes while demonstrating excellent stewardship of donor funds and compliance with MC and donor regulations.</span></p> <p ><span >• Ensure timely and accurate processing and documentation (hard and soft copy) of all tenders, and manage the whole workflow on the Procurement System (ProSource) as described in the Field Procurement Policies and Procedures (FP3) and the relevant SOPs. </span></p> <p ><span >• Ensure that all Mercy Corps procurement contracts and business transactions/relationships are transparent and in compliance with Jordanian law and Mercy Corps/donor policies and raise any flags to the Head of Procurement if necessary.</span></p> <p ><span >• Co-facilitate the prequalification process for all types of goods/services as needed by the programs/departments of the Organization, under the supervision of the Head of Procurement.</span></p> <p ><span >• Follow up with requestors and Finance Team to make sure that all payments are processed and made to suppliers on time. Update trackers as needed to ensure efficiency.</span></p> <p >&nbsp;</p> <p ><em ><u >Managing Requests for Independent Contractors/Consultants:</u></em></p> <p ><span >• Facilitate the process of contracting national independent contractors/consultants.</span></p> <p ><span >• Follow up on contracts, payments and any other relevant correspondence.</span></p> <p >&nbsp;</p> <p ><em ><u >Personal Leadership:</u></em></p> <p ><span >• Consistently demonstrate flexibility, resilience and ability to maintain positive relationships and composure, even under difficult circumstances. Develop strong and productive working relationships – specifically with finance and program teams.</span></p> <p ><span >• Maintain high ethical standards and treat people with respect and dignity.</span></p> <p ><span >• Demonstrate an awareness of his/her strengths and development needs.</span></p> <p >&nbsp;</p> <p ><span >RISK MANAGEMENT</span></p> <p ><span >● Engage and support countries across the region to ensure that adequate risk management systems are in place.</span></p> <p ><span >● Collaborate with country leadership to support preparedness and response to major disruptive events.</span></p> <p ><span >● Engage with country teams on the internal audit process to track findings and ensure country team compliance with IA findings and recommendations.</span></p> <p ><span >● Engage with country level Ethics and Assurance managers as well as the global Ethics and Assurance department to track and analyze trends and needs across countries.</span></p> <p >&nbsp;</p> <p ><span >SAFEGUARDING RESPONSIBILITIES </span></p> <p ><span >● Actively learn about safeguarding and integrate it into their work, including safeguarding risks and mitigations related to their area of work.</span></p> <p ><span >● Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p> <p ><span >● Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p> <p >&nbsp;</p> <p ><span >Supervisory Responsibility</span></p> <p ><span >None. </span></p> <p >&nbsp;</p> <p ><span >Accountability </span></p> <p ><span >Reports Directly To:</span><span > Senior Procurement Officer</span></p> <p ><span >Works Directly With:</span><span > Procurement Team, Admin and Logistics Team, Program staff, Finance Team, Engineering Department, IT Department.</span></p> <p >&nbsp;</p> <p ><span >Accountability to Participants and Stakeholders</span></p> <p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p> <p >&nbsp;</p> <p ><span >Minimum Qualification &amp; Transferable Skills </span></p> <p ><span >• Degree in a relevant business field, industrial engineering, or logistics and supply chain management is desired.</span></p> <p ><span >• 3 to 5 years of experience managing small procurements and tenders within humanitarian NGOs is desired.</span></p> <p ><span >• Demonstrated attention to detail, following procedures, meeting deadlines and problem-solving independently and cooperatively.</span></p> <p ><span >• Knowledge of Mercy Corps systems and procedures is highly desired.</span></p> <p ><span >• Experience using SAP Ariba system is an advantage.</span></p> <p ><span >• Excellent negotiation and follow skills.</span></p> <p ><span >• Effective verbal and written communication, organizational, prioritization and Microsoft Office applications skills.</span></p> <p ><span >• Excellent oral and written English skills are required. </span></p> <p ><span >• Ability to work effectively with an ethnically diverse team.</span></p> <p >&nbsp;</p> <p ><span >Success Factors </span></p> <p ><span >The successful Procurement Officer shall be an excellent problem solver, self-motivated, and has the ability to deliver high-quality outcomes on a timely manner while demonstrating excellent stewardship of donor funds and compliance with MC and donor regulations. S/he will maintain strong cooperative relationships with other departments and interact effectively with international and national personnel, while demonstrating the ability to multi-task, meet deadlines and process information in support of changing program activities. S/he will be able to work closely with a diverse team of individuals and be willing to travel regularly to Mercy Corps field offices, project sites and supplier premises. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive on evolving and changing environments, make effective written and verbal communication a priority in all situations, and accept constructive feedback and recommendations for improvement.</span></p> <p >&nbsp;</p> <p ><span >Core Competencies</span></p> <p ><span >• Planning and Prioritization Skills</span></p> <p ><span >• Analytical Thinking </span></p> <p ><span >• Collaboration/Teamwork</span></p> <p ><span >• Precision and Attention to Detail</span></p> <p ><span >• Strong Follow-up Skills</span></p> <p ><span >• Communications &amp; Negotiation Skills</span></p> <p >&nbsp;</p> <p ><span >Living Conditions / Environmental Conditions</span></p> <p ><span >The position is based in Amman and requires some field visits to project sites and/or site visits to suppliers during due diligence process or market surveys. </span></p> <p >&nbsp;</p> <p ><span >Ongoing Learning</span></p> <p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p> <p >&nbsp;</p> <p ><span >Team Engagement and Effectiveness </span></p> <p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p> <p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p> <p >&nbsp;</p> <p ><span >Equal Employment Opportunity</span></p> <p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p> <p >&nbsp;</p> <p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p> <p >&nbsp;</p> <p ><span >Safeguarding &amp; Ethics</span></p> <p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.</span></p> <p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p> <p class="ql-align-right" >&nbsp;</p> <p class="ql-align-right" ><span >الصون و الأخلاق </span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p> <p class="ql-align-right" >&nbsp;</p> <p >&nbsp;</p> <p ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p> <p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p> <p ><span >All active jobs are advertised directly on Akhtaboot.</span></p> <p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p> <p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role We are looking for a Senior Technical Program Manager with a strong technical engineering background and proven experience leading complex technology programs from inception to delivery.<br> The ideal candidate will have started their career in a hands-on technical role such as Software Engineering, QA Engineering, Development, or a similar technical discipline , and subsequently moved into technical program management.<br> This role requires someone who can operate at both technical and program leadership levels — understanding architecture and engineering discussions, while also driving governance, delivery, dependencies, risks, and executive decision-making across multiple teams.<br> Key Responsibilities Lead complex technical programs from inception through delivery , ensuring alignment with business and technical objectives.<br> Own program governance , delivery frameworks, milestones, risks, and overall execution.<br> Take ownership of cross-team dependencies and proactively resolve blockers.<br> Facilitate executive-level discussions and support data-driven technical and delivery decisions .<br> Provide technical leadership and maintain a strong understanding of solution architecture, engineering practices, and technical dependencies .<br> Partner closely with Engineering, QA, Architecture, Product, and other technical teams to ensure successful program delivery.<br> Drive technical program planning, prioritization, execution, and continuous improvement.<br> Identify risks, dependencies, and delivery challenges early and implement effective mitigation strategies.<br> Lead cross-functional teams across multiple projects and workstreams.<br> Establish and monitor program KPIs, delivery metrics, and progress against objectives.<br> Communicate program status, risks, dependencies, and key decisions to senior leadership and executive stakeholders.<br> Operate effectively in fast-paced and ambiguous environments, making sound decisions and driving resolution.<br> 6+ years of experience in Technical Program Management, Technical Project Management, or a similar technical delivery leadership role.<br> Strong technical background, ideally having started a career in Software Engineering, QA Engineering, Development, or another technical engineering discipline .<br> Proven professional experience managing technical programs from inception to delivery in a senior role.<br> Strong understanding of software development lifecycle, engineering practices, and technical architectures.<br> Ability to understand and confidently discuss technical concepts, architecture, integrations, dependencies, and engineering challenges with technical teams.<br> Strong expertise in Agile methodologies and delivery frameworks such as Scrum and Kanban .<br> Proven experience in program governance and cross-functional delivery .<br> Strong stakeholder management and executive communication skills.<br> Ability to facilitate executive decisions and communicate complex technical topics clearly to senior leadership.<br> Proven ability to manage cross-team dependencies across multiple projects and workstreams .<br> Strong risk identification, mitigation, problem-solving, and decision-making skills.<br> Experience with project/program management tools such as Jira and Azure DevOps .<br> Demonstrated ability to lead cross-functional technical teams in complex and dynamic environments.<br> Strong understanding of technical program delivery, architecture ownership, and engineering best practices.<br> Comfortable working in ambiguous, fast-paced environments and driving initiatives with limited direction.<br> Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related technical field preferred.<br> Relevant technical, Agile, or program management certifications are a plus.<br></span> </div>

<p><strong>Senior Monitoring and Delivery Officer</strong></p> <p><strong>Contract Duration: </strong>12 months, subject to the applicable contractual terms and arrangements.</p> <p><strong>Expected Monthly Salary Range: JOD 2,000-3,000 </strong></p> <p><strong>A reputable organization is seeking qualified Jordanian professionals to fill the role of a Senior Monitoring and Delivery Officer&nbsp;for planned national water projects.</strong></p> <p><strong>Key Responsibilities </strong></p> <ul> <li>Lead or support the development and maintenance of integrated implementation schedules, monitoring frameworks, KPIs, milestone trackers, risk registers, issue logs, and action trackers for assigned readiness investments.</li> <li>Review, verify, consolidate, and analyse progress information received from implementing entities, consultants, contractors, and technical teams.</li> <li>Monitor readiness investments across design, financing, procurement/tendering, construction, commissioning, and handover stages, and identify critical-path issues and delivery risks.</li> <li>Prepare high-quality progress reports, dashboards, analytical briefs, early-warning notices, decision notes, and executive presentations.</li> <li>Coordinate with Government entities, development partners, donors, international financial institutions, consultants, and contractors on implementation and reporting matters.</li> <li>Support management in resolving implementation bottlenecks and follow up agreed corrective actions to closure.</li> <li>Contribute to the continuous improvement of digital monitoring systems, data standards, reporting protocols, and portfolio-level performance management.</li> </ul> <p><strong>Minimum Qualifications </strong></p> <ul> <li>Bachelor’s degree in engineering, public administration, economics, data science, project management, or another relevant discipline.</li> <li>at least Ten (10) years of relevant professional experience, preferably in project monitoring, project management, infrastructure delivery, program implementation, construction, or performance reporting.</li> <li>Strong analytical, problem-solving, report-writing, presentation, and communication skills.</li> <li>Advanced proficiency in Microsoft Excel and strong capability in project monitoring and data analysis.</li> <li>Proficiency in Arabic and English.</li> <li>Ability to work independently, coordinate multiple stakeholders, manage competing priorities, and deliver accurate outputs within established deadlines.</li> </ul> <p><strong>Preferred Qualifications</strong></p> <p>The following qualifications are considered an advantage but are not mandatory:</p> <ul> <li>Experience in water-sector, utility, construction, or other major infrastructure projects.</li> <li>Knowledge of public-sector project implementation, procurement processes, contract administration, and donor-funded project requirements.</li> <li>Master’s degree in a relevant discipline.</li> <li>Certification in project management, monitoring and evaluation, data analytics, or a related field.</li> <li>Experience with Power BI, Microsoft Project, Primavera P6, GIS, document-management systems, ERP systems, or other digital project-monitoring platforms.</li> </ul> <p>&nbsp;</p> <p>To apply through Akhtaboot, please submit a cover letter and current curriculum vitae (CV) in reverse chronological order format.</p> <p>Applications that do not meet the minimum requirements listed above will not be considered. Incomplete applications and/or corrupt files may delay processing of your application or remove you from consideration. No phone calls will be accepted.</p> <p>Deadline for submission of applications is <strong>October 22, 2026.</strong></p> <p>&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose Supervise the development and management of liability programs and products for different customer segments by identifying customer and market needs, managing the product lifecycle from concept to launch and continuous improvement, enhancing customer value and profitability, and supporting the Bank’s strategic objectives and competitiveness.<br> Key Responsibilities Develop and manage assigned liability programs and products in line with the Bank’s strategy and approved plans.<br> Analyze customer needs, behavior, market trends, and competitor offerings to identify opportunities for new or enhanced products and programs.<br> Manage the full product lifecycle, including concept development, business requirements, design, development, launch, performance monitoring, and continuous improvement.<br> Coordinate with Segment Development, Marketing, Operations, IT, Digital Channels, Compliance, Risk, branches, and other stakeholders to ensure effective and timely product implementation.<br> Prepare or contribute to feasibility studies, business plans, budgets, profitability analyses, and performance reports, and recommend actions to improve results.<br> Monitor key performance indicators, including portfolio growth, customer numbers, deposits, profitability, utilization, and sales performance.<br> Propose initiatives to enhance product features, pricing, returns, loyalty programs, service delivery, customer experience, and profitability.<br> Support marketing campaigns and prepare product-related marketing, awareness, and training materials, while monitoring campaign effectiveness.<br> Gather and analyze feedback from customers, branches, and relevant stakeholders and recommend improvements to enhance customer satisfaction.<br> Coordinate with external partners and service providers on joint initiatives and ensure effective implementation of related agreements.<br> Ensure all activities comply with the Bank’s policies, procedures, delegated authorities, and applicable regulatory requirements.<br> Review internal and external audit observations related to the function and ensure appropriate corrective actions are implemented.<br> Participate as a primary or alternate member of the Business Continuity and Emergency Response teams and perform assigned responsibilities under the approved plan.<br> Bachelor’s degree in Business Administration, Banking, or a related field.<br> Minimum 6 years’ experience in product development, program management, or banking marketing.<br> Good knowledge of liability products, retail banking, the banking market, and competitor offerings.<br> Good command of English, both written and spoken.<br> Knowledge of the Bank’s policies, procedures, systems, and applicable Central Bank of Jordan regulations.<br> Strong planning, organization, analytical, decision-making, communication, interpersonal, persuasion, creativity, and problem-solving skills.<br></span> </div>

<p><h4>Description</h4> <p><strong>About BlackStone eIT:</strong><br> BlackStone eIT is a leading technology solutions provider dedicated to driving innovation and excellence in software delivery. We are committed to fostering growth and enabling our teams to deliver cutting-edge products that transform industries.</p> <p><strong>Position summary:</strong><br> We are seeking a highly experienced Senior Technical Program Manager to lead and coordinate complex technical projects across our organization. The successful candidate will manage cross-functional teams, ensure timely delivery of software products, and act as a key liaison between engineering, product management, and stakeholders.<br> This role demands strong leadership, exceptional communication skills, and the ability to navigate technical challenges while maintaining focus on business objectives.</p> <h4>Requirements</h4> <ul> <li>Proven professional background in managing technical programs from inception to delivery in a senior role</li> <li>6+ years of experience as a Technical Program Manager</li> <li>Strong technical background with the ability to understand and discuss technical concepts effectively</li> <li>Expertise in Agile methodologies and delivery frameworks such as Scrum and Kanban</li> <li>Excellent stakeholder management and communication skills</li> <li>Ability to identify risks and implement mitigation strategies proactively</li> <li>Experience with project management tools like Azure DevOps and Jira</li> <li>Capability to lead cross-functional teams and manage dependencies across multiple projects</li> <li>Comfortable working in fast-paced and dynamic environments</li> <li>Demonstrated problem-solving skills and decision-making in ambiguous situations</li> <li>Bachelor's degree in Computer Science, Engineering, or related field preferred; relevant certifications are a plus</li> </ul> <h4>Benefits</h4> <ul> <li>Paid time off</li> <li>Performance bonus</li> <li>Training & development</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>About BlackStone eIT:</strong><br> BlackStone eIT is a leading technology solutions provider dedicated to driving innovation and excellence in software delivery. We are committed to fostering growth and enabling our teams to deliver cutting-edge products that transform industries.</p> <p><strong>Position summary:</strong><br> We are seeking a highly experienced Senior Technical Program Manager to lead and coordinate complex technical projects across our organization. The successful candidate will manage cross-functional teams, ensure timely delivery of software products, and act as a key liaison between engineering, product management, and stakeholders.<br> This role demands strong leadership, exceptional communication skills, and the ability to navigate technical challenges while maintaining focus on business objectives.</p> <h4>Requirements</h4> <ul> <li>Proven professional background in managing technical programs from inception to delivery in a senior role</li> <li>6+ years of experience as a Technical Program Manager</li> <li>Strong technical background with the ability to understand and discuss technical concepts effectively</li> <li>Expertise in Agile methodologies and delivery frameworks such as Scrum and Kanban</li> <li>Excellent stakeholder management and communication skills</li> <li>Ability to identify risks and implement mitigation strategies proactively</li> <li>Experience with project management tools like Azure DevOps and Jira</li> <li>Capability to lead cross-functional teams and manage dependencies across multiple projects</li> <li>Comfortable working in fast-paced and dynamic environments</li> <li>Demonstrated problem-solving skills and decision-making in ambiguous situations</li> <li>Bachelor's degree in Computer Science, Engineering, or related field preferred; relevant certifications are a plus</li> </ul> <h4>Benefits</h4> <ul> <li>Paid time off</li> <li>Performance bonus</li> <li>Training & development</li> </ul></p><p></p>

<p><b ><span >SCOPE OF WORK</span></b></p> <table align="left" border="1" cellpadding="0" cellspacing="0" width="504"> <tbody> <tr> <td > <p><strong>Proposed Personnel</strong></p> </td> <td > <p>TBD</p> </td> </tr> <tr> <td > <p><strong>Position</strong></p> </td> <td > <p>IT Officer (G5)</p> </td> </tr> <tr> <td > <p><strong>Maximum Level of Effort</strong></p> </td> <td > <p>Full-time LTTA</p> </td> </tr> <tr> <td > <p><strong>Base of Operations</strong></p> </td> <td > <p>Amman, Jordan</p> </td> </tr> <tr> <td > <p><strong>position reports to</strong></p> </td> <td > <p>Systems Strengthening &amp; Implementation Lead</p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>Projects Background:</strong></p> <p >The Jordan Himaya Activity aims to enhance the availability and quality of essential services and protection for survivors of domestic and sexual violence in Jordan. The project has two outcomes: 1) survivor-centered institutional capacity improved, and 2) legislative frameworks for protecting survivors and responding to violence strengthened. To achieve these outcomes, the project will apply a survivor-centered systems-strengthening approach to improve prevention, response, and protection services, and to support the development and implementation of survivor-centered legislation and policies.</p> <p >&nbsp;</p> <ol> <li value="2"><strong>Position Description:</strong></li> </ol> <p >The IT Officer will provide on-site technical support for the deployment of an automated case management system across multiple locations and entities in Amman and compliance with national policies and standardized procedures. Technical support will include staff training, technical assistance, and on-job support. In addition,&nbsp; s/he will provide first-level technical support for the Himaya project. Responsibilities include installation, troubleshooting, maintenance of hardware/software, and coordination with external service providers. The IT Officer will formally be under the supervision under the supervision of Systems Strengthening &amp; Implementation Lead and, with technical guidance from DAI’s home office IT team and the Office of Information and Management Technology (OIMT) and the director of Finance and Operations.</p> <p><strong>Key Duties and Responsibilities:</strong></p> <p ><strong>A. Case Management System Deployment:</strong></p> <ul> <li>Provide on-site technical support for the deployment of the DSV Case Tracking System across various locations in Amman.</li> <li>Troubleshoot technical issues and adapt the system to local needs.</li> <li>Train staff (e.g., case managers, social workers) on system use, data entry, reporting tools, and security protocols.</li> <li>Provide on-the-job technical assistance and monitor system usage.</li> <li>Collect feedback, identify challenges, and recommend improvements.</li> <li>Ensure adherence to data security, confidentiality, and best practices.</li> <li>Support data entry and generate regular progress reports.</li> </ul> <p ><strong>B. Support for IT Systems and User Support:</strong></p> <ul> <li>Maintain IT infrastructure (computers, printers, network equipment).</li> <li>Perform preventive maintenance.</li> <li>Handle setup and imaging of new machines.</li> <li>Monitor system performance and conduct routine troubleshooting.</li> <li>Support data backups and antivirus updates.</li> <li>Address LAN and internet connectivity issues.</li> <li>Provide end-user support for hardware, software, and applications.</li> <li>Manage user accounts and permissions (e.g., TAMIS access).</li> </ul> <p ><strong>C. Support for Network, Security, and Inventory:</strong></p> <ul> <li>Maintain network security protocols and ensure compliance with DAI standards.</li> <li>Assist in configuring and maintaining network components.</li> <li>Support market research and procurement of IT equipment.</li> <li>Maintain accurate inventory and assist with annual IT audits.</li> </ul> <p ><strong>D. Communication and Coordination:</strong></p> <ul> <li>Liaise with OIMT and local service providers to resolve issues and propose improvements.</li> <li>Report major incidents and contribute to IT status updates.</li> </ul> <p ><strong>Qualifications:</strong></p> <ul> <li>Bachelor’s degree in IT, Computer Science, or related field; IT certifications are a plus.</li> <li>2–3 years of relevant IT experience; experience with donor-funded programs preferred.</li> <li>Experience in electronic case management systems is preferred.</li> <li>Proven ability to work in multiple locations and adapt to different organizational environments.</li> <li>Proficiency in maintaining and troubleshooting computer systems, networks, and software.</li> <li>Familiarity with Windows environments and basic network configuration.</li> <li>Strong communication, organizational, and customer service skills.</li> <li>Fluency in Arabic; working knowledge of English preferred.</li> </ul>