وظائف مدير البرامج في الأردن

<p>إعلان توظيف – مدير عمليات</p><p>يعلن تطبيق يلو تكسي عن حاجته لتعيين مدير عمليات – تطبيق سيارات للانضمام إلى فريق العمل</p><p>&nbsp;</p><p><strong>المؤهلات والخبرات المطلوبة:</strong></p><p>درجة البكالوريوس في إدارة الأعمال أو أي تخصص ذي صلة.</p><p>خبرة عملية لا تقل عن 3 سنوات في إدارة العمليات، ويُفضّل من لديه خبرة سابقة في تطبيقات النقل الذكي أو الخدمات اللوجستية.</p><p>القدرة على إدارة السائقين ومتابعة الأداء اليومي وضمان جودة الخدمة.</p><p>مهارات عالية في التخطيط والتنظيم وحل المشكلات واتخاذ القرارات.</p><p>القدرة على إعداد التقارير التشغيلية وتحليل مؤشرات الأداء.</p><p>امتلاك مهارات قيادية ومهارات تواصل ممتازة.</p><p>الإلمام بأنظمة إدارة وتشغيل تطبيقات النقل الذكية.</p><p>القدرة على العمل تحت الضغط وخارج أوقات الدوام عند الحاجة</p>

<p>يعلن مستشفى الحنان العام عن توفر شاغر مدير اداري للعمل لديه ضمن الكادر الاداري بخبرة اقله 5 سنوات في المستشفيات&nbsp;</p>

<p>مطلوب مهندس مدني متفرغ للعمل في شركة تطوير عقاري</p><p>بوظيفة مدير مشاريع&nbsp;</p>

</span></i></b></span></span></p> <p align="center" dir="RTL" ><b><span >مطلوب مدير مبيعات</span></b></p> <p dir="RTL" ><span >تعلن شركة وقود للاستثمار إحدى شركات المجموعة الوطنية للطاقة صاحبة العلامة التجارية <span dir="LTR" >Go Gas<span > عن حاجتها لتعيين مدير مبيعات للعمل ضمن كادرها.<br /> <b>المهام والواجبات التفصيلية</b></span></span></span></p> <p dir="RTL" ><span >-<span >  <span >بناء ومتابعة وتحقيق خطة المبيعات السنوية ومناقشتها واعتمادها من المدير المباشر<span dir="LTR" >.</span></span></span></span></p> <p dir="RTL" ><span >-<span >  <span >إدارة وقيادة فريق المبيعات لتحقيق الأهداف الشهرية والربعية والسنوية للمبيعات<span dir="LTR" >.<span ></span></span></span></span></span></p> <p dir="RTL" ><span >-<span >  <span >القيام بعمل وتقديم جميع تقارير المبيعات وجداول الزيارات الخاصة بكادر المبيعات.</span></span></span></p> <p dir="RTL" ><span >-<span >  <span >خبرة سابقة في قطاع<span > الشركات الصناعية والآليات الثقيلة والمحركات والزيوت الصناعية.<span dir="LTR" ></span></span></span></span></span></p> <p dir="RTL" ><b><span >المتطلبات:</span></b><b><span dir="LTR" ></span></b></p> <p dir="RTL" ><span >-<span >  <span >الشهادة: بكالوريوس أو أي تخصص ذو علاقة بطبيعة الوظيفة.<span dir="LTR" ></span></span></span></span></p> <p dir="RTL" ><span >-<span >  <span >الخبرات: لا تقل عن 10 سنوات في قطاع المبيعات (الجملة والتجزئة). <span dir="LTR" ></span></span></span></span></p> <p dir="RTL" ><span >-<span >  <span >المهارات: مهارات تفاوض عالية <span dir="LTR" ></span></span></span></span></p> <p dir="RTL" ><span >-<span >  <span >لديه رخصة قيادة ويفضل من لديه سيارة خاصة<span dir="LTR" ></span></span></span></span></p> <p align="center" dir="RTL" ><span >على الراغبين بالتقدم لهذه الوظيفة، يرجى إرسال السيرة الذاتية</span></p> <p align="center" ><span >Jobs E-mail:</span></p> <p align="center" ><span ><a href="mailto:jobs@gogas.jo"><b><span >jobs@gogas.jo</span></b></a><span ></span></span></p>

</span></i></b></span></span></p> <p align="center" dir="RTL" ><b><span >مطلوب مدير مبيعات "زيوت صناعية وسيارات"</span></b></p> <p dir="RTL" ><span >تعلن شركة وقود للاستثمار إحدى شركات المجموعة الوطنية للطاقة صاحبة العلامة التجارية <span dir="LTR" >Go Gas<span > عن حاجتها لتعيين عدد من مدير مبيعات – زيوت صناعية وسيارات " للعمل ضمن كادرها.</span></span></span></p> <p dir="RTL" ><b><span >المهام والواجبات التفصيلية:</span></b></p> <p dir="RTL" ><span >-<span > <span >بناء ومتابعة وتحقيق خطة المبيعات السنوية ومناقشتها واعتمادها من المدير المباشر<span dir="LTR" >.</span></span></span></span></p> <p dir="RTL" ><span >-<span > <span >إدارة وقيادة فريق المبيعات لتحقيق الأهداف الشهرية والربعية والسنوية للمبيعات<span dir="LTR" >.<span ></span></span></span></span></span></p> <p dir="RTL" ><span >-<span > <span >مراقبة كميات الزيوت والشحوم بالمستودعات وتنسيق المخزون بما يحتاج السوق الاردني.</span></span></span></p> <p dir="RTL" ><span >-<span > <span >القيام بعمل وتقديم جميع تقارير المبيعات وجداول الزيارات الخاصة بكادر المبيعات.</span></span></span></p> <p dir="RTL" ><b><span >المتطلبات:</span></b><b><span dir="LTR" ></span></b></p> <p dir="RTL" ><span >-<span > <span >الشهادة: بكالوريوس أو أي تخصص ذو علاقة بطبيعة الوظيفة.<span dir="LTR" ></span></span></span></span></p> <p dir="RTL" ><span >-<span > <span >الخبرات: لا تقل عن 10 سنوات في مجال مبيعات الزيوت.<span dir="LTR" ></span></span></span></span></p> <p dir="RTL" ><span >-<span > <span >المهارات: لديه رخصة قيادة ويفضل من لديه سيارة خاصة.<span dir="LTR" ></span></span></span></span></p> <p align="center" dir="RTL" ><span >على الراغبين بالتقدم لهذه الوظيفة، يرجى إرسال السيرة الذاتية</span></p> <p align="center" ><b><span >Jobs E-mail:</span></b></p> <p align="center" ><span ><a href="mailto:jobs@gogas.jo"><b><span >jobs@gogas.jo</span></b></a><span ></span></span></p>

<ul><li>&nbsp;</li></ul><p>&nbsp;</p><p>اعلان توظيف: مدير صيانة أجهزة مكتبية<br>(طابعات الكمبيوتر وماكنات &nbsp;تصوير وmultifunction )<br>تعلن شركة تجارية رائدة ومتخصصة في مجال طابعات الكمبيوتر وماكنات التصويرعن رغبتها في ضم كفاءة عالية ومتميزة لشغل لوظيفة&nbsp; "مدير صيانة أجهزة مكتبية "&nbsp;<br>المهام والمسؤوليات الرئيسية:<br>*-الإشراف الكامل على قسم صيانة الأجهزة المكتبية (الطابعات وماكينات التصويرو multifunction)<br>*-إدارة وتوجيه فريق الفنيين والمهندسين وتوزيع المهام اليومية وضمان جودة الأداء.<br>*-وضع وتنفيذ خطط الصيانة الوقائية والدورية ومعالجة الأعطال الطارئة لدى العملاء.<br>*-إدارة مخزون قطع الغيار والمستلزمات وإعداد طلبات التزويد بالتنسيق مع إدارة المشتريات.<br>*-تقديم الدعم الفني المتقدم وحل المشكلات التقنية المعقدة.<br>*-إعداد التقارير الدورية عن أداء قسم الصيانة وموظفيها &nbsp;ومستويات رضا العملاء.<br>المؤهلات والشروط المطلوبة:<br>*&nbsp;&nbsp;خبرة لا تقل عن 5 سنوات في نفس المجال المطلوب .<br>*إتقان التحدث والكتابة باللغتين العربية والإنجليزية بظلاقة<br>*شخصية قيادية قوية، مهارات ممتازة في التواصل وحل المشكلات، وقدرة عالية على إدارة فريق العمل وتحت الضغط<br>*العمر لا يزيد عن 40 سنة&nbsp;<br>*ان يكون لديه إلمام كامل في استخدام الحاسوب ومهارات &nbsp; micrososft office , wifi , ip address</p>

<p><strong>Job Description – Medical Officer </strong></p> <p><strong>La Chaîne de l’Espoir (CDE) – Jordan Mission</strong></p> <p><strong>Position Title:</strong> <strong>Medical Officer</strong><br> <strong>Duty Station:</strong> Amman, Jordan (with regular travel within Jordan)<br> <strong>Reports to:</strong> Head of Mission (temporally)<br> <strong>Supervises:</strong> None<br> <strong>Works in Close Collaboration With:</strong> Program Manager, Support Services Manager, HQ Technical Teams (Mainly Technical Referent and Program Coordinator)<br> <strong>Contract Type:</strong> Full-time<br> <strong>Start Date:</strong> As soon as possible</p> <p><strong>Contract duration</strong>: 5 months (until 31/12/2026 - renewable)</p> <div> <hr>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>A critical role has been established for a Quality Officer in the Jordanian Association for Medical Sciences for Palestinians. This position entails the development, implementation, and monitoring of the Quality Management System (QMS), ensuring compliance with local and international accreditation requirements (HCAC), and contributing to the enhancement of a culture of quality and continuous improvement.</p><p><b>Responsibilities:</b></p><ul><li>Development, implementation, and monitoring of the Quality Management System (QMS).</li><li>Ensuring compliance with local and international accreditation requirements (HCAC).</li><li>Conducting internal audits and coordinating external inspection and accreditation visits.</li><li>Updating policies, procedures, and standard operating procedures (SOPs), and overseeing document and record control.</li><li>Implementation and monitoring of Internal Quality Control (IQC) programs, and participation in External Quality Assessment (EQA) programs and proficiency testing (PT).</li><li>Monitoring non-conformance cases, conducting necessary investigations, and implementing corrective and preventive actions (CAPA).</li><li>Identifying risks, conducting root cause analysis (RCA), and implementing continuous improvement initiatives.</li><li>Executing training programs and evaluating staff competency in quality-related areas and accreditation requirements.</li><li>Monitoring employee feedback and complaints, and implementing quality improvement plans.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong knowledge of quality control and assurance and accreditation requirements.</li><li>Experience in accreditation programs, proficiency testing, internal auditing, document control, and risk management.</li><li>Ability to implement and monitor IQC and EQA programs and analyze their results.</li><li>Ability to conduct root cause analysis (RCA) and implement corrective and preventive actions (CAPA).</li><li>Proficiency in using laboratory information management systems (LIMS) and quality management software.</li><li>Strong analytical skills and problem-solving abilities.</li><li>Effective communication and leadership skills, with the ability to train and guide others.</li><li>Attention to detail and the ability to manage multiple tasks in a fast-paced work environment.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;</strong>Senior Program Manager, Jordan</span> <span><strong>Reports to:</strong> Head of Programming, JWBG/Jordan</span> <br> <span><strong>Department:</strong>&nbsp; Global Programs</span> <span><strong>Salary Grade:&nbsp;</strong>11</span> <br> <p><span><strong>Job Summary</strong></span></p><br><p>As the CRS programming lead for Jordan, you will manage and provide will provide strategic direction, leadership, and management of the Jordan country office portfolio to ensure the establishment and successful implementation of high-quality CRS and partner programming serving the poor and vulnerable.&nbsp;In addition to your program quality and management capacities, your partnership and representation skills will help to ensure strong CRS coordination in Jordan. Your leadership, management and knowledge will ensure that the Jordan Country Office delivers high-quality programming and continuously works towards improving the impact of its programming. As a Senior Manager you will proactively work with Senior Management Team (SMT) members to manage security and mitigate security risks and, as time allows, you will provide programming backstop for the CRS response in JWBG.</p><br><p><span><strong>Roles and Key Responsibilities</strong></span></p><br><ul> <li>In collaboration with the Deputy Country Representative (DCR) for JWBG, and lead for Jordan programming, provide strategic direction for the design of the country office strategic frameworks and plans, including the development of resource mobilization strategies to optimize the impact of programming interventions in line with regional and agency strategic priorities.</li> <li>Lead and/or support local partners in high-quality project design incorporating project management standards and MEAL methods, appropriate to scope, context and technical requirements of projects. Coordinate planning of activities across various projects from different sectors<span> to ensure integration of program interventions and efficiency in implementation.</span></li> <li>In coordination with regional and JWBG colleagues, cultivate effective donor relationships, enabling lead generation and identifying strategic growth opportunities.&nbsp;Also, oversee the business development cycle to ensure quality proposals per agency and donor standards.&nbsp;</li> <li>Support representation efforts in the Middle East regional hub and&nbsp;pursue appropriate growth of programs.</li> <li>Provide accompaniment to CRS’ key local partner, Caritas Jordan, overseeing the identification, assessment and strengthening of partnerships relevant to CRS Jordan and the appropriate application of partnership concepts, tools and approaches.&nbsp;</li> <li>Ensure technical assistance and capacity strengthening for partner and/or CRS project teams in project management standards and related MEAL, business development and operational activities. Identify training opportunities, develop training curriculums, and deliver trainings to partner staff and CRS team members.</li> <li>Lead the development of program learning - identify opportunities for learning, research and publications in Jordan&nbsp;and implementation of MEAL policy. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency's knowledge management agenda. Ensure integration of innovations and best practices.</li> <li>Ensure excellent communication and coordination with JWBG operations and program teams, to ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources.&nbsp;</li> <li>Champion&nbsp;safeguarding&nbsp;and support quality implementation of CRS safeguarding policy and principles.&nbsp;&nbsp;</li> <li>Support JWBG with programming leadership coverage when available/appropriate, including occasionally in Gaza.</li></ul><br><p>Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States.&nbsp;Catholic Relief Services&nbsp;works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. &nbsp;Catholic Relief Services’&nbsp;relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.&nbsp; We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.</p><br><p>CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.</p><br><p>CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.</p><br><p>CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.</p><br><p><i>Disclaimer:&nbsp; This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.&nbsp;</i></p><br><p>CRS is an Equal Opportunity Employer.</p><br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About The Role Team Purpose Institutional funding is key for operationalizing Oxfam s mandate globally and in the region. Institutional sources (including multilateral and bilateral agencies and donors) typically have decentralised operations, budgets and decision-making structures throughout the world. To engage effectively with these organisations Oxfam has an established global architecture that mirrors its key institutional relationships, builds stronger partnerships and delivers greater impact and influence at country, regional and global levels. This operational architecture also enables Oxfam to more readily purse multi-country / regional opportunities that are offered by institutional donors to address transnational issues such as migration, climate change, natural disasters and conflicts. Humanitarian crises which often cross-national borders also require standing capacity at regional levels to most effectively mobilise resources. Job Purpose The Regional Business Development Manager will lead on new business development in support of all countries in their region; creating, identifying and accessing new funding opportunities; maintaining a consistent standard of donor relationship and high-quality proposal development across variable country contexts; and will actively seek to grow income for the confederation through multi-country funding opportunities and consortium partnerships. The Regional Business Development Manager will also support the Regional Director in providing strategic leadership on resource mobilisation across all countries in the region. They will be responsible for developing and implementing the regions resource mobilisation strategies; supporting the Regional Director in building partnerships with regional donors and civil society stakeholders; identifying new funding opportunities; addressing key financial and reputational risks; and ensuring that there are strategies in place to maintain adequate skills and capacity, staffing and income within the portfolio of countries in the region. The post holder will be expected to work across the confederation of Oxfam affiliates and the Oxfam International Secretariat in achieving the regional funding strategy and be the primary link for accessing technical fundraising assistance and support from the confederations fundraising architecture. Key responsibilities: • New business development : (15%) Actively identifies, qualifies and tracks funding and partnership opportunities in a systematic manner in pursuit of supporting Oxfam s program in the region. Seeks to grow income for the confederation through multi country funding opportunities and scoping new consortium partnerships with stakeholders at regional level for multi-country programming. • Resource mobilisation strategies: (15%) Leads the design and implementation of regional resource mobilisation strategies intended to strengthen income and partnerships to deliver Oxfam s regional and country strategies. Responsible for ensuring that the regional programs are adequately resourced. Monitors the funding pipeline and leads on income and donor analysis, planning and forecasting at a regional level. Collaborating to support confederation public fundraising by effective matching of program needs within the region to affiliate based public fundraising efforts. • Strategic donor engagement: (20%) Responsible for managing and building Oxfam s relationships with institutional donor representatives within a regional or multi-country context. Proactively engages on a strategic basis with institutional donors at regional level in order to facilitate technical programme exchanges, influence policy and thinking, and identify key areas of potential cooperation, including program funding. • Bid development: (10%) Prepares all necessary groundwork for multi-country or multi-regional proposal development and bid management 1, helps assemble bid development teams, provides effective bid project management at regional level and undertakes quality assurance of donor proposals to ensure high quality competitive proposals in order to successfully secure institutional donor funds at scale. • Coordination: (15%) Co-ordinates funding teams in the region to position SWANA in global and regional call for proposals, to strengthen business development activities. Links with the confederation funding architecture to access intelligence, opportunities and skills. Brokering and streamlining assistance from technical advisers and donor account managers in affiliate HQs and shared services. Supports staff within the region to adhere to funding policies and guidelines of the confederation. • Support to country offices (25%) : the post holder will provide support to funding teams in Oxfam s country offices to develop funding strategies; recruit funding roles; induct, coach / accompany funding leads at country level; facilitate the informal funding network in SWANA; ad hoc support to country funding colleagues on major funding opportunities; among others • Management: Provide line management for any regional funding staff and functional matrix management for in-country funding staff across the region ensuring a consistent standard of excellence in resource mobilisation from one country to another. Advises country teams on recruitment, risk identification, skills training and capacity building. Job dimensions • Significant responsibilities for external stakeholder engagement and relationship management with institutional donors and Oxfam at regional level. • Engagement both internally and externally on proposal development, funding opportunities, and donor strategies. • Provide specialist advice, knowledge and skills related to partnership-building with institutional donors and Oxfam s program in region to a range of Oxfam senior managers and staff members. • Management tasks are complex, not routine, and involve high degree of specialisation. • Responsible for growing income from donors working in the region for the confederation. • Decision-making requires significant levels of judgement based on technical knowledge, experience, and consultation. 1 The Regional Business Development Manager will not be primarily responsible for program design and development, this should reside with the program staff. • Collaborates with colleagues in different parts of organisation including programs, finance, human resources, logistics, and funding. • Provides leadership in the design, coordination, and delivery of agreed strategies and plans for resource mobilisation. • Contributes to regional income and budget planning processes according to agreed Oxfam processes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University degree or equivalent in social sciences, or international development or any other relevant field for the position. AND At least 7 years [progressive] experience and success in engaging with bilateral and multilateral donors for an international agency like Oxfam as well with foundations, philanthropy, private sector donors and resource diversification. OR in case of absence of Degree At least 10 years [progressive] experience and success in engaging with bilateral and multilateral donors for an international agency like Oxfam as well with foundations, philanthropy, private sector donors and resource diversification. Demonstrated ability to design and implement resource mobilisation strategies (Essential). Experience of working with technical programme teams to develop program proposals that are funded by institutional donors (Essential). Strong networking, representational, and negotiation skills (Essential). Ability to work effectively with others in a team across institutional boundaries and business units. Proven ability to utilise talent and expertise of team members to achieve objectives (Essential). Ability to adapt and work within a multicultural, multilingual, and multidisciplinary environment (Essential). Experience of skills capacity building in relation to programme funding or related field (Essential). Fluent English (Essential). Good knowledge and awareness of issues related to Oxfam s strategic objectives and theories of change (Desirable). Optional: Experience with gulf donors Arabic, French languages</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ROLE PROFILE</p><p>Title Protection and Education Program Manager</p><p>Functional Area Programmes</p><p>Reports to Head of Programmes and Strategy</p><p>Location Amman, Jordan</p><p>Travel required As Required</p><p>Effective Date ASAP</p><p>Grade Level 16</p><p>The organization Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice. Plan actively unite children, communities and other people who share our mission to make positive lasting changes in children s and young people s lives. Plan support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. Plan place a specific focus on girls and women, who are most often left behind. Plan have been building powerful partnerships for children for more than 80 years and are now active in more than 70 countries. Plan International Jordan is established in 2016 and has programmes in governorates in the centre, north and south regions as well as host communities and Azraq camp</p><p>ROLE PURPOSE</p><p>Plan International Jordan is seeking an experienced Protection and Education Program Manager to lead and integrate the technical implementation of Child Protection, GBV, and Inclusive Quality Education (IQE) programming across ongoing and planned projects. The post holder will be part of the Programs Department, supporting both the programme implementation unit and Resource Mobilization within the office. The Protection and Education Program Manager will provide technical guidance and quality assurance across two complementary programmatic areas; while simultaneously holding full programme management accountability including budget holding, grant compliance, work plan management and direct supervision of assigned staff and partners:</p><ul><li>Protection: improve the protective environment for children and adolescents, support CP and GBV response, strengthen referral systems, and increase community awareness on protection-related issues.</li><li>Education: improve learning environments for children, adolescents, and youth in targeted areas; integrate IQE and ECD approaches into programme design; and build the capacity of staff, partners, and government personnel on quality education standards.</li></ul><p>Dimensions of the Role</p><p>Reports to the Head of Programme and Strategy (HoPS) and is a member of the broader Programme team. Directly supervises: project officers, field staff assigned to CP, GBV and IQE projects. Holds budget holder accountability for all CP, GBV and IQE grants assigned to this position. Works closely with the Economic Empowerment PM, MERL Manager, Head of Resources Mobilisation, Head of Support Services to ensure integrated delivery.</p><p>Accountabilities</p><p>1. Protection and Child Safeguarding</p><ul><li>Lead Plan International's Protection components of the programs, including mainstreaming protection activities within other sectors, and supporting the referral system.</li><li>Coordinate and support coherent and effective implementation of Protection programme activities using a results-based approach incorporating creativity, innovation, and responsiveness to the needs, thorough monitoring and reporting.</li><li>Stay abreast of developments in CP and GBV and integrate best practices into program design and implementation.</li><li>Ensure Protection cases, including children at risk, are identified safely and confidentially in accordance with the referral pathway; support case management using standard tools, procedures and SOPs.</li><li>Coordinate with Protection service providers and partners on case management, referral pathway strengthening, and regular updates to service mapping for CP and GBV sectors.</li><li>Support mainstreaming and inclusion of Protection-related issues in ongoing programming across all sectors including CPiE.</li><li>Support the conduction of rapid and detailed child-led CP risk mapping and GBV safety audits in new target areas; identify barriers and risks faced by girls and boys.</li><li>Plan and undertake regular monitoring visits with relevant actors in targeted areas, assessing protection trends and advising on prevention and response strategies.</li><li>Engage in national, regional and global coordination mechanisms including the Protection WG, CP/GBV SWG, and co-chairing the Child Labour Task Force with NCFA.</li></ul><p>2. Inclusive Quality Education (IQE) and Early Childhood Development (ECD)</p><ul><li>Lead the development of the IQE and ECD programme strategic direction to actively respond to the needs of children, adolescents, and youth (CAY) in different geographic locations including emergencies and humanitarian settings.</li><li>Lead on integrating IQE and ECD components throughout the project cycle, from design through implementation to results reporting in alignment with Plan s Country Strategy and the national priorities.</li><li>Design, develop, and deliver capacity-building programmes and contextualized training materials on ECD, parenting, and IQE for staff, implementing partners, and government personnel.</li><li>Lead on coordination and communication with the MoE, MoH, and any other governmental institution working in IQE and ECD.</li><li>Lead on cross-cutting aspects related to IQE and ECD such as Climate Change, Social and Financial Literacy, and Disability Inclusion.</li><li>Develop, design, and review inclusive informal educational content to deliver targeted learning for vulnerable groups most at risk of educational exclusion, using education as a tool for protection and empowerment.</li><li>Integrate suitable pedagogical approaches into programmes to enhance beneficiary and partner learning and engagement.</li></ul><p>3. Programme Design and Development</p><ul><li>Contribute to proposal development (technical and financial) by providing technical input on Protection, IQE, and ECD in close coordination with the business development unit.</li><li>Contribute to the adoption of an evidence-based approach by supporting research, situation analyses, and needs assessments in collaboration with the MERL team.</li><li>Provide technical support to revise and develop contextualized training and IEC materials on CP, GBV, IQE, and ECD.</li><li>Collaborate with relevant stakeholders including government agencies, community leaders, and local CBOs to ensure inclusion of diverse perspectives in programme design and implementation.</li><li>Support the integration of disability inclusion, adolescent girl programming, and community-based protection approaches.</li><li>Contribute to the development of budgets for assigned proposals, ensuring costs are realistic, adequately justified and compliant with donor requirements.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree (Master's preferred) in Social Work, Social Sciences, Education, Psychology, Public/Community Health, Human Rights, or a related field.</li><li>Minimum 5-7 years of progressively responsible professional experience in Child Protection, GBV, and/or Inclusive Quality Education programming; at least 5 years in field-based roles.</li><li>Demonstrated experience in implementing CP and/or GBV case management in humanitarian, post-conflict, or development settings.</li><li>Demonstrated experience in programme management including budget holding, work plan management, grant compliance and donor reporting across institutional donors.</li><li>Solid technical knowledge in IQE and ECD programme design and capacity building.</li><li>Strong facilitation skills and demonstrated experience in designing and rolling out contextualized capacity-building programmes for staff, volunteers, partners, and government personnel.</li><li>Excellent negotiation and communication skills; and strong coordination, networking, and advocacy skills, especially with governmental institutions.</li><li>Excellent reporting skills with strong command of spoken and written English and Arabic.</li><li>Commitment to Plan International's global policies on Safeguarding Children and Young People, and on Gender Equality and Inclusion.</li><li>Previous experience in emergency preparedness and response, and prior training in EiE, ECDiE, INEE, CP in Emergencies, GBV in Emergencies, and/or PSS.</li><li>Experience in conducting gender-responsive assessments, CP risk mapping, and GBV safety audits.</li><li>Strong knowledge in planning, monitoring, and evaluating Protection and Education programmes.</li><li>Experience utilizing international tools: GBV Standard Operating Procedures, GBV Information Management System, IASC GBV Guidelines, IASC Gender Handbook.</li><li>Prior experience in counselling and psychosocial support.</li><li>Experience in developing methods, tools, and programmes in collaboration with government agencies, civil society, and private organisations.</li><li>Experience with donor reporting requirements (e.g., DG-ECHO, EU, FCDO ETC).</li><li>Ability to work under pressure with competing priorities and deadlines; strong organizational and work-prioritization skills and ability to work in a sensitive environment.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Contract Type: Full-time Work Location: Main institutional headquarters, with regular field visits to school branches (Amman) Reports To: Chief Executive Officer (CEO) Direct Reports: Branch Director (Field CAO), Curriculum &amp; Content Officer, Academic Quality Officer Job Purpose Lead the academic and educational direction across all branches of Al-Qari' Al-Abqari ("Genius Reader") School, ensuring high-quality curriculum implementation and maximizing the educational impact on students, teachers, and the academic team in line with the school's vision of building a creative, Quran-centered generation grounded in the Sakinah Quintet (Five Pillars of Tranquility). Duties &amp; Responsibilities Develop and implement the annual academic strategy in coordination with the CEO. Provide full oversight of curriculum implementation (Quran, Al-Bayan, Islamic studies, STEAM, reading and writing, the Work Quintet, the Play Quintet, and the Sleep &amp; Health Quintet). Ensure the values of the Sakinah Quintet are integrated into all daily programs and activities. Directly supervise the Branch Director (Field CAO), the Curriculum &amp; Content Officer, and the Academic Quality Officer. Develop and update curricula, particularly introducing new anthologies for Al-Bayan, Usul al-Fiqh, and the "Talqin al-Sibyan" curriculum. Monitor teaching quality and academic assessment through field visits and reports. Oversee impact-maximization programs, including Quran and Al-Bayan instruction for teachers and students, STEAM programs, and student magazines. Coordinate with the HR Director on training and development for teachers, especially First Domain teachers. Contribute to the school's overall impact-maximization plan and follow up on its academic implementation. Prepare periodic academic reports for the CEO and the Board of Directors. Qualifications &amp; Competencies Master's degree or higher in Education, Islamic Studies, or a related field. Minimum of 7 10 years of experience in academic leadership at schools or educational institutions. Deep knowledge of Islamic curricula (particularly Quran and Al-Bayan) and modern curricula (STEAM). Excellent leadership and supervisory skills, with the ability to build and develop a team. Strong familiarity with assessment methods and educational quality standards. Strong communication and negotiation skills; fluency in Arabic required, English an advantage. Practical commitment to the Sakinah Quintet and the ability to convey its values to others. Key Performance Indicators (KPIs) Achievement rate of Quran and Al-Bayan curriculum goals (memorization, recitation, reflection, etc.). Parent satisfaction rate with the academic aspect (target 90%). Percentage of teachers meeting the mandatory minimum requirement for Quran and Al-Bayan memorization. Number of successful enrichment projects and initiatives (STEAM, magazines, competitions). Teaching quality assessment results from field visits. Academic progress rate of students, particularly those completing the "Genius Reader" program. Level of integration of the Sakinah Quintet in classrooms, measured periodically. Impact Maximization Requirements The Academic Director is expected to maximize personal impact on teachers, students, and parents by: delivering internal courses and workshops in Quran and Al-Bayan; producing ongoing educational content (books, recordings, plans); following up on implementation of the academic impact-maximization plan; and passing knowledge on to future generations as an ongoing legacy (sadaqah jariyah). Part of the annual performance evaluation is based on impact extending beyond the school's walls. Salary &amp; Benefits Commensurate with experience and qualifications, plus field allowances and annual performance incentives linked to KPIs. Primary Quintet Pillar The Knowledge Pillar Quran, Al-Bayan, Natural Sciences, Reading, and Writing with strong supporting emphasis on the Worship, Work, and Health pillars. Applicable Institutional Policies The Impact Maximization Plan. The policy for integrating the Sakinah Quintet into curricula. The policy for maximizing Quran and Al-Bayan instruction (the Six Modes + introduction of new anthologies). The policy for developing Islamic studies curricula (Talqin al-Sibyan + Usul al-Fiqh). The policy for integrating the STEAM curriculum. The financial-streamlining policy, with a focus on extended impact.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Master's degree or higher in Education, Islamic Studies, or a related field. Minimum of 7 10 years of experience in academic leadership at schools or educational institutions. Deep knowledge of Islamic curricula (particularly Quran and Al-Bayan) and modern curricula (STEAM). Excellent leadership and supervisory skills, with the ability to build and develop a team. Strong familiarity with assessment methods and educational quality standards. Strong communication and negotiation skills; fluency in Arabic required, English an advantage. Practical commitment to the Sakinah Quintet and the ability to convey its values to others.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Title: Client Experience Officer </strong></p><br><p><strong>Department: Operations </strong></p><br><p><strong>Division: Customer Experience</strong></p><br><p><strong>Location: Amman, Jordan</strong></p><br><p><strong>Reports to: Customer Experience Manager</strong></p><br><p><strong>Job Objectives:</strong></p><br><p><span>The Client Experience Officer is responsible for designing and optimizing the end-to-end client</span></p><br><p><span>journey across all touchpoints. This role uses data insights, technology, and client feedback to</span></p><br><p><span>enhance satisfaction, engagement, and retention. The Officer ensures alignment between</span></p><br><p><span>client-facing strategies and compliance standards while driving process improvements and</span></p><br><p><span>customer-centric innovations.</span></p><br><p><strong>Responsibilities and duties:</strong></p><br><p><strong>1. Client Journey Design &amp; Personalization</strong></p><br><p><span>• Map and optimize the end-to-end client journey, identifying key touchpoints, pain points,</span></p><br><p><span>and compliance checkpoints</span></p><br><p><span>• Develop segmentation strategies based on customer data and behavior</span></p><br><p><span>• Tailor experiences and offerings to each segment, ensuring personalization and</span></p><br><p><span>compliance</span></p><br><p><span>• Implement seamless, risk-aware experiences that enhance satisfaction</span></p><br><p><strong>2. Technology Integration &amp; Innovation</strong></p><br><p><span>• Explore, evaluate, and utilize AI tools and emerging technologies to elevate the client</span></p><br><p><span>experience</span></p><br><p><span>• Apply predictive analytics and automation solutions, ensuring compliance with data</span></p><br><p><span>protection standards</span></p><br><p><strong>3. Performance Tracking &amp; Insights</strong></p><br><p><span>• Define and monitor KPIs related to customer satisfaction, engagement, and retention</span></p><br><p><span>• Use data insights to continually optimize CX strategies</span></p><br><p><span>• Present CX findings and trends to leadership, ensuring all reporting aligns with</span></p><br><p><span>compliance and legal standards</span></p><br><p><strong>4. Feedback Management &amp; Voice of the Customer (VoC)</strong></p><br><p><span>• Implement and oversee VoC programs to capture client insights and pain points</span></p><br><p><span>• Regularly analyze feedback, complaints, and survey results to improve client experience</span></p><br><p><span>• Ensure feedback methods comply with privacy and data protection regulations</span></p><br><p><strong>5. Operational Optimization &amp; Risk Management</strong></p><br><p><span>• Identify and resolve operational inefficiencies impacting the client journey </span></p><br><p><span>• Deliver quick fixes for immediate client issues and build sustainable, long-term strategies </span></p><br><p><span>• Ensure all CX actions are aligned with organizational risk management and compliance protocols </span></p><br><p><strong>6. Growth, Loyalty &amp; Strategic Alignment </strong></p><br><p><span>• Develop and manage referral and loyalty programs to drive organic growth </span></p><br><p><span>• Collaborate with leadership to align CX initiatives with company goals and ROI targets </span></p><br><p><span>• Lead and manage end-to-end CX projects, ensuring delivery within scope and timeline</span></p><br><p><strong>Qualifications:</strong></p><br><p><span>Bachelor’s degree in Business Administration, Marketing, Communications, or a related field is</span></p><br><p><span>required.</span></p><br><p><strong>Years of Experience:</strong></p><br><p><span>Minimum 3 years of experience in customer experience, client journey design, or a similar</span></p><br><p><span>function involving process optimization and customer engagement.</span></p><br><p><strong>Behavioral Requirements/Competencies:</strong></p><br><p><span>• Analytical and client-focused with a proactive mindset</span></p><br><p><span>• Able to manage complex projects and cross-functional collaboration</span></p><br><p><span>• Highly organized, adaptable, and detail-oriented</span></p><br><p><span>• Strong communication skills and problem-solving abilities</span></p><br><p><span>• Passionate about innovation and continuous improvement in customer experiences</span></p><br><p><strong>Technical Requirements:</strong></p><br><p><span>• Proficient in CX tools, data analytics, and customer segmentation platforms</span></p><br><p><span>• Familiarity with CRM systems and feedback collection tools</span></p><br><p><span>• Comfortable working with AI and predictive analytics tools</span></p><br><p><span>• Knowledge of compliance, data protection, and customer privacy standards</span></p><br><p><strong>Communication and Interaction:</strong></p><br><p><span>• Reports to: Customer Experience Manager</span></p><br><p><span>• Works with: L&amp;D, Product, Compliance, Customer Service, Technology, and Marketing Teams </span></p><br><p><span>• Subordinates: None</span></p><br> <br> </div>

<table border="1" cellpadding="0" cellspacing="0" width="680"> <tbody> <tr> <td > <p><strong>Job Title</strong></p> </td> <td > <p><strong>Monitoring, Evaluation, Accountability &amp; Learning Officer </strong></p> <p><strong>(Maternity Cover)</strong></p> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Location</strong></p> </td> <td > <p>Amman, Jordan. (Includes regular field visits)</p> </td> </tr> <tr> <td > <p><strong>Job Holder Reports To</strong></p> </td> <td > <p>&nbsp;</p> <p>MEAL Manager</p> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Reporting to Job Holder</strong></p> </td> <td > <p>&nbsp;</p> <p>No direct reports</p> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Overall Purpose</strong></p> </td> <td > <p>Enhance the quality of Medair’s assistance to vulnerable refugees and Jordanians through evidence-based collaboration with programme teams throughout the project cycle. Contribute to a MEAL team that supports and strengthens Medair’s MEAL system so that programming is accountable and focused on learning.</p> <p>&nbsp;</p> <p>In addition, the MEAL officer will be responsible of data management (data collation, entry, analysis, interpretation, and reporting), developing different reporting formats and checklists, updating and maintaining databases and proper project documentation for accountability and learning. Support the design of utilisation-focused quantitative and qualitative MEAL tools for collecting, analysing, and using data.&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Project Overview</strong></p> </td> <td > <p>Medair’s programming in Jordan serves refugees and vulnerable Jordanians in addressing their health, social protection, and psychosocial support needs in rural and urban (non-camp) settings.</p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <table border="0" cellpadding="0" cellspacing="0" width="680"> <tbody> <tr> <td colspan="2" > <p><strong>FUNCTIONAL PERSONNEL LINKS </strong></p> </td> </tr> <tr> <td > <p><strong>Internal</strong></p> </td> <td > <ul> <li>Program Coordinator</li> <li>Project Coordinator</li> <li>Project Managers and Senior Officers</li> <li>Field and GSO Advisors</li> <li>Outreach workers</li> <li>Medair Project Support team</li> </ul> </td> </tr> <tr> <td > <p><strong>External</strong></p> </td> <td > <ul> <li>Local and International NGOs and relevant UN agencies</li> <li>Consultants (as appropriate)</li> </ul> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <table border="1" cellpadding="0" cellspacing="0" width="709"> <tbody> <tr> <td > <p><strong>Major Duties and Responsibilities</strong></p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p><u>MEAL system components – selected programming responsibilities</u></p> <ul> <li><strong>Accountability to Affected Populations (AAP): </strong></li> </ul> <ul > <li>Under the guidance of the MEAL Manager, support the mainstreaming of AAP within the programme, while managing the MEAL activities.</li> <li>Provide accurate and timely information to all beneficiaries and stakeholders</li> <li>Facilitate the link between beneficiaries and Medair, providing information and feedback between beneficiaries and the MEDAIR team as appropriate.</li> </ul> <p >&nbsp;</p> <ul> <li><strong>Assessments, monitoring &amp; evaluation: </strong></li> </ul> <ul > <li>Under the guidance of the MEAL Manager, design, develop and/or modify high quality assessments, monitoring, and evaluation activities.</li> <li>&nbsp;Developing tools for qualitative and quantitative data collection, analysis, visualisation, and use such as for post-implementation and post-distribution monitoring.</li> <li>Support the management and implementation of field-level assessments, monitoring and evaluation data collection activities.</li> <li>Train data collectors on relevant tools</li> <li>Facilitate FGDs and conduct KII with relevant stakeholders. &nbsp;</li> </ul> <ul> <li><strong>Learning and adaptation:</strong></li> </ul> <ul > <li>Contribute to proactive dissemination and use of knowledge gained through MEAL activities among all stakeholders.</li> <li>Contribute to organizing and facilitating learning events to capture best practices and lessons learnt when a project closes or as required.</li> <li>Document and share the lessons learnt and best practices on time and ensure that the knowledge gained contributes to the improvement of projects and influences the strategic development of future projects and activities.</li> <li>Support project implementation and improvement by providing timely information around project successes to be scaled up as well as challenges to allow ‘course correction’ throughout life of the program.</li> </ul> <p >&nbsp;</p> <p><u>MEAL system components – cross-cutting responsibilities</u></p> <ul> <li><strong>Programme quality expectations:</strong> Under the direction of the MEAL Manager, support the integration of programme quality expectations (including Humanitarian Principles, the Core Humanitarian Standard, Sphere, donor and Medair standards as appropriate) into MEAL activities.</li> <li><strong>Data quality:</strong> Support the development of data collection tools with high quality to capture the projects outcomes.</li> <li><strong>MEAL Reporting: </strong></li> </ul> <ul > <li>Under the guidance of the MEAL Manager, provide statistics to assist with selected donor MEAL reporting duties.</li> <li>Develop the first draft of the interim, quarterly or final PDM reports and donor reports.</li> <li>Support the MEAL manager on reviewing the partners monthly and final reports.</li> </ul> <p >&nbsp;</p> <p><u>MEAL system components – management responsibilities </u></p> <ul> <li><strong>MEAL planning: </strong>Under the guidance of the MEAL Manager, contribute to the development of donor M&amp;E plan.</li> <li><strong>HR: </strong></li> </ul> <ul > <li>Assist the MEAL manager to oversee and manage tasks for casual labour (enumerators) to carry out good quality data collection, as requested.</li> <li>Ensure a positive working environment and good team dynamics.</li> <li>Manage interpersonal conflicts among team members.</li> </ul> <ul> <li><strong>Training: </strong>Under the guidance of the MEAL Manager, develop and deliver internal trainings to staff and casual labour on MEAL related exercises<strong>.</strong></li> <li><strong>Budgeting and financial management</strong>:</li> </ul> <ul > <li>Support good financial management of MEAL financial resources, including completing Payment Disbursal Forms (PDFs) for MEAL related activities when needed.</li> <li>Follow the procedures on archiving all financial related documents of the casuals’ payments.</li> </ul> <p>&nbsp;</p> <p><u>MEAL system – strategy, approach and other selected components</u></p> <ul> <li><strong>Internal and external communication: </strong></li> </ul> <ul > <li>Contribute to the development and updating of the country MEAL strategy.</li> <li>Contribute to appropriate, regular, transparent, and supportive communication between the MEAL team and all other departments.</li> </ul> <ul> <li><strong>Internal and external collaboration and networking: </strong>Under the guidance of the MEAL Manager, participate in relevant internal and external working groups and networks, including Medair’s Regional MEAL Community of Practice and, when appropriate, the Amman MEAL network.</li> </ul> <ul> <li><strong>Collaboration with the Information Management team</strong>: Work closely with the Information Management (IM) team to develop and revise data collection, analysis, and use tools.</li> <li>Provide translation services when necessary.</li> </ul> <p>&nbsp;</p> <p><u>Other</u></p> <ul > <li>Participate in MEAL-related conferences and workshops when possible and stay up to date of best practices and new knowledge created in the field of MEAL.</li> <li>Perform any other related activities as assigned by immediate supervisor.</li> </ul> <p >&nbsp;</p> <p >&nbsp;</p> <p >&nbsp;</p> <p >&nbsp;</p> <p >&nbsp;</p> <p >&nbsp;</p> <p>&nbsp;</p> <table border="0" cellpadding="0" cellspacing="0" width="671"> <tbody> <tr> <td colspan="3" > <p><strong>Person Specification</strong></p> </td> </tr> <tr> <td >&nbsp; <h2>Qualification / Experience</h2> </td> <td > <h2>Essential</h2> </td> <td > <h2>Desirable</h2> </td> </tr> <tr> <td > <h2>Vocational qualification</h2> </td> <td > <h2>Bachelor’s degree in Statistics, Economics, MIS, International Development, Political Science, Public Health or other related fields or equivalent work experience</h2> </td> <td > <p>Graduate Degree in related field</p> </td> </tr> <tr> <td > <h2>Work experience</h2> </td> <td > <h2>At least two years of experience working in MEAL roles in a humanitarian setting</h2> </td> <td > <p>&nbsp;</p> </td> </tr> <tr> <td > <h2>Languages</h2> </td> <td > <h2>Strong working knowledge of English and Arabic (spoken and written)</h2> </td> <td > <h2>&nbsp;</h2> </td> </tr> <tr> <td > <h2>IT/IM</h2> </td> <td > <h2>Good skills in Microsoft Office programs (Excel, Word Outlook and PowerPoint).</h2> </td> <td > <h2>Experience with other database applications</h2> </td> </tr> <tr> <td > <h2>&nbsp;</h2> </td> <td > <h2>&nbsp;</h2> </td> <td > <h2>&nbsp;</h2> </td> </tr> <tr> <td > <h2>Competencies</h2> </td> <td > <h2>Essential</h2> </td> <td > <h2>Desirable</h2> </td> </tr> <tr> <td > <h2>Motivation</h2> </td> <td > <p>Servant-hearted and passionate about serving the people in need and vulnerable populations.</p> <p>Ability to facilitate programme and community interactions regardless of ethnicity, status, gender, origin, or affiliation.</p> </td> <td > <h2>Self-motivated</h2> </td> </tr> <tr> <td > <h2>Technical expertise</h2> </td> <td > <p>Experience with designing, planning, implementing, and analysing surveys.</p> <p>Experience in participatory assessment, monitoring and evaluation.</p> <p>Strong time and task management skills</p> <p>Strong analytical skills</p> <p>Strong written and oral communication</p> </td> <td > <p>Experience facilitating focus group discussions or workshops.</p> <p>Strong report writing skills.</p> <h2>&nbsp;</h2> </td> </tr> <tr> <td > <h2>Team building</h2> </td> <td > <p>Team-player with good inter-personal and conflict resolution skills</p> <p>Willingness to support others and share the workload</p> </td> <td > <h2>Experience working with a multicultural team.</h2> <p>&nbsp;</p> </td> </tr> <tr> <td > <h2>Adaptability</h2> </td> <td > <p>Capacity to work under pressure and manage personal stress levels.</p> <p>Creative, open-minded, flexible, self-learner, problem-solver</p> </td> <td > <h2>Willingness to be stretched professionally, personally, and spiritually</h2> </td> </tr> <tr> <td > <p>&nbsp;</p> </td> <td colspan="2" > <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Work conditions</strong></p> </td> <td colspan="2" > <p>This is a position based in Amman with regular field visits throughout Jordan.</p> </td> </tr> <tr> <td > <p>&nbsp;</p> </td> <td colspan="2" > <p>&nbsp;</p> </td> </tr> <tr> <td colspan="3" > <p><strong>Job Commitment</strong></p> </td> </tr> <tr> <td > <p><strong>Planned start date</strong></p> </td> <td colspan="2" > <h2>10^thSeptember 2026</h2> </td> </tr> <tr> <td > <p><strong>Duration of commitment</strong></p> </td> <td colspan="2" > <p>2.5 Months</p> </td> </tr> </tbody> </table> <p>*<strong>Important note</strong>: “We will review applications on a rolling basis”</p>

<p><h4>Description</h4> <p><strong>About BlackStone eIT:</strong><br> BlackStone eIT is a leading technology solutions provider dedicated to driving innovation and excellence in software delivery. We are committed to fostering growth and enabling our teams to deliver cutting-edge products that transform industries.</p> <p><strong>Position summary:</strong><br> We are seeking a highly experienced Senior Technical Program Manager to lead and coordinate complex technical projects across our organization. The successful candidate will manage cross-functional teams, ensure timely delivery of software products, and act as a key liaison between engineering, product management, and stakeholders.<br> This role demands strong leadership, exceptional communication skills, and the ability to navigate technical challenges while maintaining focus on business objectives.</p> <h4>Requirements</h4> <ul> <li>Proven professional background in managing technical programs from inception to delivery in a senior role</li> <li>6+ years of experience as a Technical Program Manager</li> <li>Strong technical background with the ability to understand and discuss technical concepts effectively</li> <li>Expertise in Agile methodologies and delivery frameworks such as Scrum and Kanban</li> <li>Excellent stakeholder management and communication skills</li> <li>Ability to identify risks and implement mitigation strategies proactively</li> <li>Experience with project management tools like Azure DevOps and Jira</li> <li>Capability to lead cross-functional teams and manage dependencies across multiple projects</li> <li>Comfortable working in fast-paced and dynamic environments</li> <li>Demonstrated problem-solving skills and decision-making in ambiguous situations</li> <li>Bachelor's degree in Computer Science, Engineering, or related field preferred; relevant certifications are a plus</li> </ul> <h4>Benefits</h4> <ul> <li>Paid time off</li> <li>Performance bonus</li> <li>Training & development</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>About BlackStone eIT:</strong><br> BlackStone eIT is a leading technology solutions provider dedicated to driving innovation and excellence in software delivery. We are committed to fostering growth and enabling our teams to deliver cutting-edge products that transform industries.</p> <p><strong>Position summary:</strong><br> We are seeking a highly experienced Senior Technical Program Manager to lead and coordinate complex technical projects across our organization. The successful candidate will manage cross-functional teams, ensure timely delivery of software products, and act as a key liaison between engineering, product management, and stakeholders.<br> This role demands strong leadership, exceptional communication skills, and the ability to navigate technical challenges while maintaining focus on business objectives.</p> <h4>Requirements</h4> <ul> <li>Proven professional background in managing technical programs from inception to delivery in a senior role</li> <li>6+ years of experience as a Technical Program Manager</li> <li>Strong technical background with the ability to understand and discuss technical concepts effectively</li> <li>Expertise in Agile methodologies and delivery frameworks such as Scrum and Kanban</li> <li>Excellent stakeholder management and communication skills</li> <li>Ability to identify risks and implement mitigation strategies proactively</li> <li>Experience with project management tools like Azure DevOps and Jira</li> <li>Capability to lead cross-functional teams and manage dependencies across multiple projects</li> <li>Comfortable working in fast-paced and dynamic environments</li> <li>Demonstrated problem-solving skills and decision-making in ambiguous situations</li> <li>Bachelor's degree in Computer Science, Engineering, or related field preferred; relevant certifications are a plus</li> </ul> <h4>Benefits</h4> <ul> <li>Paid time off</li> <li>Performance bonus</li> <li>Training & development</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br>Senior Account Manager<br><br>Job Scope <br></span><p>The Senior Account Manager is accountable for managing a portfolio of accounts and promoting the company and its respective products/services through well-defined account management strategies and sound partnerships with existing/potential customers. S/He works towards optimizing sales volumes and champions marketing programs and activities in line with the Territory Sales Manager.</p><br><br><br>Main Duties and Responsibilities <br><ul> <li>Prepare and implement the account strategies and roadmap of the assigned portfolio in coordination and alignment with the management team</li> <li>Develop and deliver accurate sales forecasts and targets in line with business objectives</li> <li> Lead the vendors’ relations in alignment with the company’s management and strategy</li> <li>Develop and maintain relationships with new and existing channels/clients to expand sales and establish new opportunities</li> <li>Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities</li> <li>Specify market requirements for current and future products by conducting market research supported by on-going visits to existing and potential customers</li> <li>Oversee the entire sales cycle from quotation to collection</li> <li>Assess credit and/or payment performance, review outstanding settlements and audit resolutions accordingly</li> <li>Ensure a proper storage, tracking and control of inventory through an accurate stock management system</li> <li>Generate sales for the entire portfolio of accounts in terms of long-term revenue and profitability</li> <li>Secure the highest level of engagement and support to Channel partners and respond to issues and/or queries in order to efficiently meet customers’ needs</li> <li>Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary</li> <li>Evaluate current business processes, identify opportunities for improvement and implement procedures maximizing efficiency and standardization</li> <li>Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization</li> </ul> <br><br>Position Requirements <br><br>Education <br><p>Bachelor’s degree in Electrical, Mechanical, Computer Science or relevant fields.&nbsp;</p><br><br><br>Experience <br><p>At least 7 years of relevant experience in Data Center Passive Infrastructure Business (Power Cooling, etc.,)</p><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Key job responsibilities</p><p>Business Transformation &amp; Strategy:</p><p>1. Develop and execute the new seller success transformation roadmap aligned with company growth objectives.</p><p>2. Identify AI-first or automation opportunities to improve sales productivity, conversion rates, customer acquisition, and operational efficiency.</p><p>3. Identify AI-first or automation opportunity to improve marketing &amp; communications efficiency delivering OpEx saving</p><p>3. Lead large-scale transformation programs from business case development through implementation and adoption.</p><p>4. Drive continuous improvement initiatives across lead management, sales processes, workforce planning, and customer engagement.</p><p><br></p><p>Process Excellence:</p><p>1. Map, assess, and redesign end-to-end seller onboarding processes to eliminate friction and improve performance.</p><p>2. Establish standardized operating procedures and governance mechanisms across sales teams.</p><p><br></p><p>Technology &amp; Automation:</p><p>1. Partner with WW &amp; MENA Technology teams to implement CRM enhancements, sales automation tools, AI-powered solutions, and workflow automation.</p><p>2. Identify opportunities to reduce manual effort through intelligent automation and self-service capabilities.</p><p>3. Drive adoption of new sales technologies and ensure realization of business benefits.</p><p><br></p><p>Data &amp; Performance Management</p><p>1. Build performance measurement frameworks and transformation scorecards.</p><p>2. Analyze sales funnel metrics, conversion drivers, productivity indicators, and customer insights to identify improvement opportunities.</p><p>3. Develop executive dashboards and present progress updates to senior leadership.</p><p><br></p><p>Change Management</p><p>1. Lead cross-functional stakeholder engagement and change management activities.</p><p>2. Develop communication, training, and adoption plans to ensure successful implementation of transformation initiatives.</p><p>3. Build a culture of continuous improvement and data-driven decision making.</p><p><br></p><p>Program Leadership</p><p>1. Manage multiple transformation initiatives simultaneously across business units.</p><p>2. Define product/program milestones, risks, dependencies, and resource requirements.</p><p>3. Ensure projects are delivered on time, within scope, and with measurable business impact.</p><p><br></p><p>Basic Qualifications</p><p>- 5+ years of product or program management, product marketing, business development or technology experience</p><p>- Experience owning/driving roadmap strategy and definition</p><p>- Knowledge of AI automation/workflow orchestration/sales technology ecosystems.</p><p><br></p><p>Preferred Qualifications</p><p>- Experience in influencing senior leadership through data driven insights</p><p>- Experience working across functional teams and senior stakeholders</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>5+ years of product or program management, product marketing, business development or technology experience - Experience owning/driving roadmap strategy and definition - Knowledge of AI automation/workflow orchestration/sales technology ecosystems- Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs. Main Duties and Responsibilities • Define and implement the strategy and roadmap of the assigned products/services line in alignment with the management team • Lead the partners relations in alignment with the company s management and strategy • Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory • Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities • Specify market requirements for current and future products/services by conducting market research supported by on-going visits to existing and potential customers • Execute and supervise the entire sales cycle from quotation to collection • Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly • Generate sales for the entire product/service line in terms of long-term revenue and profitability • Develop and deliver accurate sales forecasts and market development reports in line with business objectives • Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary • Promote the company and its services within the Region.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Position Requirements</strong> Education Bachelor s degree in Business Administration, Sales or any other related field. Experience 5 to 7 years of relevant experience in selling IT solutions and services within cyber security, network solutions and hardware infrastructure domain.</p><p></p></section>

<p><b ><span >SCOPE OF WORK</span></b></p> <table align="left" border="1" cellpadding="0" cellspacing="0" width="504"> <tbody> <tr> <td > <p><strong>Proposed Personnel</strong></p> </td> <td > <p>TBD</p> </td> </tr> <tr> <td > <p><strong>Position</strong></p> </td> <td > <p>IT Officer (G5)</p> </td> </tr> <tr> <td > <p><strong>Maximum Level of Effort</strong></p> </td> <td > <p>Full-time LTTA</p> </td> </tr> <tr> <td > <p><strong>Base of Operations</strong></p> </td> <td > <p>Amman, Jordan</p> </td> </tr> <tr> <td > <p><strong>position reports to</strong></p> </td> <td > <p>Systems Strengthening &amp; Implementation Lead</p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>Projects Background:</strong></p> <p >The Jordan Himaya Activity aims to enhance the availability and quality of essential services and protection for survivors of domestic and sexual violence in Jordan. The project has two outcomes: 1) survivor-centered institutional capacity improved, and 2) legislative frameworks for protecting survivors and responding to violence strengthened. To achieve these outcomes, the project will apply a survivor-centered systems-strengthening approach to improve prevention, response, and protection services, and to support the development and implementation of survivor-centered legislation and policies.</p> <p >&nbsp;</p> <ol> <li value="2"><strong>Position Description:</strong></li> </ol> <p >The IT Officer will provide on-site technical support for the deployment of an automated case management system across multiple locations and entities in Amman and compliance with national policies and standardized procedures. Technical support will include staff training, technical assistance, and on-job support. In addition,&nbsp; s/he will provide first-level technical support for the Himaya project. Responsibilities include installation, troubleshooting, maintenance of hardware/software, and coordination with external service providers. The IT Officer will formally be under the supervision under the supervision of Systems Strengthening &amp; Implementation Lead and, with technical guidance from DAI’s home office IT team and the Office of Information and Management Technology (OIMT) and the director of Finance and Operations.</p> <p><strong>Key Duties and Responsibilities:</strong></p> <p ><strong>A. Case Management System Deployment:</strong></p> <ul> <li>Provide on-site technical support for the deployment of the DSV Case Tracking System across various locations in Amman.</li> <li>Troubleshoot technical issues and adapt the system to local needs.</li> <li>Train staff (e.g., case managers, social workers) on system use, data entry, reporting tools, and security protocols.</li> <li>Provide on-the-job technical assistance and monitor system usage.</li> <li>Collect feedback, identify challenges, and recommend improvements.</li> <li>Ensure adherence to data security, confidentiality, and best practices.</li> <li>Support data entry and generate regular progress reports.</li> </ul> <p ><strong>B. Support for IT Systems and User Support:</strong></p> <ul> <li>Maintain IT infrastructure (computers, printers, network equipment).</li> <li>Perform preventive maintenance.</li> <li>Handle setup and imaging of new machines.</li> <li>Monitor system performance and conduct routine troubleshooting.</li> <li>Support data backups and antivirus updates.</li> <li>Address LAN and internet connectivity issues.</li> <li>Provide end-user support for hardware, software, and applications.</li> <li>Manage user accounts and permissions (e.g., TAMIS access).</li> </ul> <p ><strong>C. Support for Network, Security, and Inventory:</strong></p> <ul> <li>Maintain network security protocols and ensure compliance with DAI standards.</li> <li>Assist in configuring and maintaining network components.</li> <li>Support market research and procurement of IT equipment.</li> <li>Maintain accurate inventory and assist with annual IT audits.</li> </ul> <p ><strong>D. Communication and Coordination:</strong></p> <ul> <li>Liaise with OIMT and local service providers to resolve issues and propose improvements.</li> <li>Report major incidents and contribute to IT status updates.</li> </ul> <p ><strong>Qualifications:</strong></p> <ul> <li>Bachelor’s degree in IT, Computer Science, or related field; IT certifications are a plus.</li> <li>2–3 years of relevant IT experience; experience with donor-funded programs preferred.</li> <li>Experience in electronic case management systems is preferred.</li> <li>Proven ability to work in multiple locations and adapt to different organizational environments.</li> <li>Proficiency in maintaining and troubleshooting computer systems, networks, and software.</li> <li>Familiarity with Windows environments and basic network configuration.</li> <li>Strong communication, organizational, and customer service skills.</li> <li>Fluency in Arabic; working knowledge of English preferred.</li> </ul>