Programming in Jordan
3278 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><br>Summary:<br>The IT Officer is responsible for managing the organization's information technology infrastructure, providing technical support to users, and ensuring the security and functionality of all IT systems.<br><br>Job Responsibility:<br>- Install, configure, and maintain hardware and software systems.<br>- Troubleshoot and resolve hardware, software, and network issues.<br>- Monitor the performance of IT systems and proactively address any concerns.<br>- Implement and maintain IT security measures to protect the organization's data and systems.<br>- Provide technical support and training to end-users.<br>- Manage IT projects and implement new technologies to improve efficiency.<br><br>Candidate Requirements:<br>- Bachelor's degree in Computer Science, Information Technology, or a related field.<br>- Proven experience working in IT support or a similar role.<br>- Strong knowledge of hardware, software, and network systems.<br>- Familiarity with IT security best practices.<br>- Excellent problem-solving and communication skills.</p> </div>
<p><br></p><p>Position Overview</p><p>As a SENIOR DRAFTER Engineer, Responsible for preparing, reviewing, coordinating and controlling multidisciplinary engineering drawings while providing technical guidance to junior drafters and ensuring compliance with project, client, and regulatory requirements.</p><p>Project Context</p><p>Haskoning is engaged in multiple projects at the Arab Potash Corporation (APC), which involves critical infrastructure works in the Dead Sea Area. The senior drafter will be supporting the design team, coordinating with other disciplines, and ensuring consistency across all project phases. He will also review drawings and coordinate drafting works.</p><p>Key Responsibilities</p><ul><li>Create, revise, and coordinate detailed technical drawings using AutoCAD, Revit, Civil 3D and related software.</li><li>Review drawings for accuracy, completeness, and compliance with standards and specifications.</li><li>Coordinate with engineers, architects, project managers, and other disciplines.</li><li>Prepare tender, IFC, construction, and as-built drawings.</li><li>Control drawing registers, document management, and revision tracking.</li><li>Support project teams during design, construction, and commissioning phases.</li><li>Mentor and guide junior draftsmen and CAD technicians.</li><li>Distribute and coordinate drafting workloads according to team capabilities and expertise.</li></ul><p>Specific discipline requirements</p><p>What you bring as a Senior Draftsman</p><p>Technical Design</p><ul><li>Advanced CAD proficiency (AutoCAD, Revit, Civil 3D).</li><li>Strong understanding of architectural, structural, and civil engineering documentation.</li><li>Knowledge of BIM and multidisciplinary coordination principles.</li><li>Excellent knowledge of drafting standards and QA/QC procedures.</li></ul><p>Mechanical Design</p><ul><li>Prepare layouts for mechanical equipment such as: Pumps, motors, compressors, valves</li><li>Skids, pipework, supports, and access platforms</li><li>Develop general arrangement (GA) drawings and mechanical layouts</li><li>Coordinate mechanical interfaces with electrical and instrumentation systems</li><li>Incorporate installation, mainten, and lifting requirements into designs</li></ul><p>Instrumentation & Control Design</p><ul><li>Develop instrumentation layouts, including: Field instruments, panels, and junction boxes</li><li>Instrument tubing and impulse lines</li><li>Analyzer shelters and instrument air systems</li><li>Prepare cable and tubing routing layouts</li><li>Assist with I/O layouts, control panel arrangements, and interface diagrams</li><li>Coordinate with control systems engineers for PLC/SCADA-related layouts</li></ul><p>Coordination & Documentation</p><ul><li>Drawing accuracy and quality.</li><li>Timely delivery of drawings and project milestones.</li><li>Reduction in drawing revisions caused by drafting errors.</li><li>Compliance with company, client and regulatory standards.</li><li>Effective coordination with stakeholders.</li><li>Productivity, development, and performance of junior drafting staff.</li></ul><p>Working Hours: Six days per week (Friday off), with compensation aligned to workload and responsibilities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in engineering, Architecture, Drafting Technology or related discipline.</li><li>Extensive experience in engineering consultancy drafting and design support roles.</li><li>Experience supervising or mentoring drafting teams is preferred.</li><li>Minimum 7 10 years of experience in industrial or infrastructure projects</li><li>Proven experience working on multidisciplinary EMI&C designs</li><li>Experience in EPC or consultant environments is an advantage</li><li>Attention to detail and ability to manage multiple tasks</li><li>Excellent skills with MS Office suite</li><li>Good communication skills and a collaborative approach to working with drafters and cultural teams</li><li>Professionally skilled in English</li><li>Familiarity with international standards (e.g., BS, DIN, ASTM, IEEE, IEC, API, ISO)</li><li>Start Date: As soon as possible</li></ul>
<p><h4>About the role</h4>
<p>Careem is looking for a senior marketing executive to own marketing for the tenants vertical — a fast-growing business line within Careem Ventures. Based in Amman and operating across the UAE and Jordan, you'll drive the marketing strategy end-to-end, from planning through execution, working closely with country and regional teams.</p>
<p>This is a senior, hands-on role for someone who can think strategically and stay close to execution in a fast-moving, entrepreneurial environment. You'll have real ownership, real impact, and direct visibility with Ventures leadership.</p>
<h4>What you'll do</h4>
<ul>
<li>Own the vertical marketing strategy for tenants across the UAE and Jordan, aligned with Ventures and broader business objectives</li>
<li>Build and execute go-to-market and always-on plans spanning brand, performance, lifecycle, and partnership marketing</li>
<li>Drive customer acquisition, retention, and engagement through data-informed, multi-channel campaigns — digital, performance, CRM, social, and offline/BTL</li>
<li>Localize messaging and strategy to reflect the distinct dynamics of the UAE and Jordan markets</li>
<li>Partner cross-functionally with product, growth, operations, and country teams to align marketing with business priorities and launch plans</li>
<li>Manage the vertical's marketing budget, tracking ROI and optimizing spend across channels and markets</li>
<li>Define and report on key marketing and growth KPIs, delivering performance insights to Ventures leadership</li>
<li>Brief, manage, and evaluate external agencies and partners — creative, media, and PR — as needed</li>
<li>Stay close to the market — monitoring competitor activity, trends, and customer insights across both markets to continuously sharpen strategy</li>
</ul>
<h4>What you'll need</h4>
<ul>
<li>4+ years of marketing experience, ideally with exposure to the UAE and/or Jordan markets in tech, e-commerce, marketplaces, or a related high-growth industry</li>
<li>Proven ownership of marketing strategy with a track record of delivering measurable growth results for a product, vertical, or business unit</li>
<li>Strong command of brand and performance marketing, with hands-on experience across digital channels</li>
<li>Data fluency — comfortable shaping strategy and proving impact through marketing and growth metrics</li>
<li>Excellent stakeholder management skills, with the ability to work cross-functionally across product, growth, and country teams</li>
<li>Fluent English (written and spoken)</li>
</ul>
<h4>What we’ll provide you</h4>
<ul>
<li>Work and learn from great minds by joining a community of inspiring colleagues.</li>
<li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li>
<li>Explore new opportunities to learn and grow every day.</li>
<li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li>
<li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li>
</ul></p><p></p>
<p><h4>About the role</h4>
<p>Careem is looking for a senior marketing executive to own marketing for the tenants vertical — a fast-growing business line within Careem Ventures. Based in Amman and operating across the UAE and Jordan, you'll drive the marketing strategy end-to-end, from planning through execution, working closely with country and regional teams.</p>
<p>This is a senior, hands-on role for someone who can think strategically and stay close to execution in a fast-moving, entrepreneurial environment. You'll have real ownership, real impact, and direct visibility with Ventures leadership.</p>
<h4>What you'll do</h4>
<ul>
<li>Own the vertical marketing strategy for tenants across the UAE and Jordan, aligned with Ventures and broader business objectives</li>
<li>Build and execute go-to-market and always-on plans spanning brand, performance, lifecycle, and partnership marketing</li>
<li>Drive customer acquisition, retention, and engagement through data-informed, multi-channel campaigns — digital, performance, CRM, social, and offline/BTL</li>
<li>Localize messaging and strategy to reflect the distinct dynamics of the UAE and Jordan markets</li>
<li>Partner cross-functionally with product, growth, operations, and country teams to align marketing with business priorities and launch plans</li>
<li>Manage the vertical's marketing budget, tracking ROI and optimizing spend across channels and markets</li>
<li>Define and report on key marketing and growth KPIs, delivering performance insights to Ventures leadership</li>
<li>Brief, manage, and evaluate external agencies and partners — creative, media, and PR — as needed</li>
<li>Stay close to the market — monitoring competitor activity, trends, and customer insights across both markets to continuously sharpen strategy</li>
</ul>
<h4>What you'll need</h4>
<ul>
<li>4+ years of marketing experience, ideally with exposure to the UAE and/or Jordan markets in tech, e-commerce, marketplaces, or a related high-growth industry</li>
<li>Proven ownership of marketing strategy with a track record of delivering measurable growth results for a product, vertical, or business unit</li>
<li>Strong command of brand and performance marketing, with hands-on experience across digital channels</li>
<li>Data fluency — comfortable shaping strategy and proving impact through marketing and growth metrics</li>
<li>Excellent stakeholder management skills, with the ability to work cross-functionally across product, growth, and country teams</li>
<li>Fluent English (written and spoken)</li>
</ul>
<h4>What we’ll provide you</h4>
<ul>
<li>Work and learn from great minds by joining a community of inspiring colleagues.</li>
<li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li>
<li>Explore new opportunities to learn and grow every day.</li>
<li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li>
<li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 57th largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards, mentoring and coaching programs and extensive in-house on demand learning courses. </span></p><br> <br><strong>Responsibilities</strong><br><p><span><span>Our newest opportunity is for a talented</span> Business Analyst (Construction Infrastructure) <span>to join our award-winning team based in</span> Amman, Jordan.</span></p><br><p><span>The market in the Middle East is a challenging market to operate in, and the Commercial Finance function supports the technical business operationally and financially to obtain the best commercial outcome of the activities it undertakes. This role will be focused on ensuring that the division is being run at the highest level commercially. </span></p><br><p><span><strong><span>THIS IS A FINANCE ROLE AND REQUIRES THE CHOSEN CANDIDATE TO HOLD EDUCATIONAL CREDENTIALS IN THE FIELD OF FINANCE.</span></strong></span></p><br><p><span>We envisage success in this role to include: </span></p><br><ul><li><span>Providing financial support and guidance to KEO Middle East’s leaders and Project Directors.</span></li><li><span>Reviewing cost control processes and ensure proper billing and invoicing workflows are followed.</span></li><li><span>Conducting cost analysis to improve cost efficiency.</span></li><li><span>Supporting the development of commercial strategies and contribute to achieving business goals.</span></li><li><span>Engaging actively throughout the entire lifecycle of a project, from initial stages through to final closeout, ensuring a seamless and efficient process.</span></li><li><span>Promoting best practice in project and bid management by assisting Project Directors in line with what is defined by QMS and Project Life Cycle.</span></li><li><span>Supporting projects based in the UAE, Qatar, Kuwait, Saudi Arabia and potentially other locations within the GCC so occasional travel may be required.</span></li><li><span>Preparing and contributing to deliver P&L Business Unit annual budgets and half yearly forecasts.</span></li><li><span>Working with the leaders in managing the month-end revenue recognition process along with production of related monthly performance reports to Senior Management.</span></li><li><span>Ensuring Project Directors are accurately reflecting progress made in month and forecasting revenue in line with the latest and best information available at the time of completion.</span></li><li><span>Supporting Commercial Manager with the creation and updating of regular forecasting reports.</span></li><li><span>Assisting Project Directors in completing and managing their costs to complete forecasts to ensure there is a clear and accurate data to support the future performance of their projects and the Business Units can accurately assess resource requirements.</span></li><li><span>Attending project review meetings, including the preparation of financial data and any relevant commercial finance actions.</span></li><li><span>Assist in the preparation and delivery of Commercial Finance related training material to the business.</span></li><li><span>Ensuring working capital reports reflect the latest information available and that all actions are complete on a monthly basis by the relevant Project Director to Improve working capital position.</span></li><li><span>Providing support with regards to the financial build-up of resource and lump sum pricing items for Bids as required.</span></li><li><span>Providing ad-hoc reporting and reconciliations as required by Project Directors and Operations teams.</span></li><li><span>Reviewing and approving all internal and external sub-consultant project and Business Unit overhead related invoices.</span></li><li><span>Preparing and supporting reports for transparent and sustainable financial performance for the business unit.</span></li><li><span>Improving profitability by providing ideas or rolling out strategies that can improve current protocols and methods of working.</span></li></ul> <br><strong>Qualifications</strong><br><p><span>To be successful in this dynamic opportunity, we envision that your career journey to date will include a Bachelors degree in <strong>Accounting & Finance</strong> or any related Commercial Discipline with at least 5 years experience working with a similar role.</span></p><br><p><span><strong><span>Preferred:</span></strong></span></p><br><ul><li><span><strong><span>- Experience from within the construction consultancy sector</span></strong></span></li><li><span><strong><span>- En route to or completed professional qualification such as ACCA or similar.</span></strong></span></li></ul><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program </span><span > </span></p>
<p ><span >The </span><span >Communications Senior Officer</span><span > will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p>
<p > </p>
<p ><span >The Position </span></p>
<p ><span >The Communications Senior Officer will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p>
<p > </p>
<p ><span >Essential Responsibilities</span></p>
<p ><span >In coordination with the Director of Communications (DOC):</span></p>
<p > </p>
<p ><em >● Strategic: </em></p>
<p ><span >○ Have a key role in the implementation of Iqlaa’s communications strategies and plans in accordance with USG rules and regulations, and as per the accounts (partners/ sub-grantees/ contractors) assigned to them by DOC </span></p>
<p ><span >○ Establish deep understanding of program progress and activities and identify potential stories or news for publishing</span></p>
<p ><span >○ Refine and maintain Iqlaa’s desired identity throughout all channels of communication</span></p>
<p ><span >○ Conduct regular stakeholder/ audience analysis</span></p>
<p > </p>
<p ><em >● Content Development & Dissemination: </em></p>
<p ><span >○ Timely development of high-quality engaging and effective communication and media materials for internal and external dissemination, including video production, speeches, talking points, advocacy agendas, press releases, success stories, social media posts, fact sheets, and reports, etc (content submitted to DOC needs to be in its final stage requiring minimal to no feedback)</span></p>
<p ><span >○ Apply a collective-impact approach in capturing stories and drafting reports</span></p>
<p ><span >○ Disseminate and publish internal and external communications content online and offline</span></p>
<p ><span >○ Coordinate with relevant partners, sub-grantees, contractors and beneficiaries to produce professional photographs and videos and maintain a database of impactful project audiovisual materials</span></p>
<p > </p>
<p ><em >● Social Media, Media Monitoring & Media Reach:</em></p>
<p ><span >○ Create and manage social media calendars including planning, content creation, publishing, monitoring, and reporting on performance results</span></p>
<p ><span >○ Manage social media boosting and advertising within allocated budgets</span></p>
<p ><span >○ Monitor social media trends and identify new tools and innovate practices to maintain effectiveness and relevance of the applied social media approach through the Iqlaa and Mercy Corps’ social media platforms</span></p>
<p ><span >○ Track, analyze, evaluate, and adapt social media campaigns and exposure to reach desired outcomes</span></p>
<p ><span >○ Conduct media monitoring of local news outlets to capture important news and facts relevant to, or which may impact, the program or partners</span></p>
<p ><span >○ Support media efforts, including reaching out to media representatives and coordinating media attendance and coverage at events, etc</span></p>
<p ><span >○ Explore opportunities to feature Iqlaa’s activities and beneficiaries through TV, radio and magazines articles and interview</span></p>
<p > </p>
<p ><em >● Events:</em></p>
<p ><span >○ Lead on the organization and execution of events assigned by DOC and develop related communications materials and coverage. Have appropriate planning in place in good time ahead of every upcoming activity/event.</span></p>
<p > </p>
<p ><em >● Accounts Management and Review:</em></p>
<p ><span >○ Manage accounts assigned by DOC (partners/ sub-grantees/ sub-contractors) in terms of finalizing their communications plans, applying regular updates, and closely following up on their implementation, making sure the set activities are prepared for in good time in advance, allowing for sufficient time for review and seeking approvals</span></p>
<p ><span >○ Review accounts’ relevant content in terms of marking, messaging, and quality, and following up on the approvals process at Iqlaa</span></p>
<p ><span >○ Ensure program compliance with USG communications, branding and marking requirements throughout partners/ sub-grantees/ sub-contractors and Iqlaa team’s work and material</span></p>
<p > </p>
<p ><em >● Reporting: </em></p>
<p ><span >○ Contribute to the donor reports development process including collecting information, and drafting and editing high-quality content in a timely manner</span></p>
<p ><span >○ Preparing the communications section in the quarterly and annual donor reports </span></p>
<p > </p>
<p ><em >● Collaboration:</em></p>
<p ><span >○ Ensure collaboration and coordination within the communications team and with other functions and components of Iqlaa and Mercy Corps</span></p>
<p ><span >○ Collaborate with technical and administrative staff to finalize communications materials </span></p>
<p ><span >○ Support communications-related work as required</span></p>
<p ><span >○ Provide communication-related administrative support </span></p>
<p ><span >○ Implement creative, consistent, and effective outreach activities, in collaboration with the outreach team, leveraging tools like public awareness campaigns, printed advertising, radio, website, social media and other forms of electronic communications, in addition to events and information learning platforms</span></p>
<p > </p>
<p ><em >● Other: </em></p>
<p ><span >○ Assist in drafting requests for quotations/proposals and terms of reference for communication activities </span></p>
<p ><span >○ Initiate procurement requests as relevant to assigned work, and following up on their completion</span></p>
<p ><span >○ Update and manage contacts databases and media contacts lists </span></p>
<p ><span >○ Maintain up to date archiving of all relevant communications material on the dedicated online drives</span></p>
<p ><span >● Other duties as assigned by direct supervisor and/or senior leadership</span></p>
<p ><span >● Flexibility to work across different sites in Jordan on day missions</span></p>
<p > </p>
<p ><em >SAFEGUARDING RESPONSIBILITIES </em></p>
<p ><span >● Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</span></p>
<p ><span >● Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p>
<p ><span >● Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > Communications Specialist or Director of Communications </span></p>
<p ><span >Works Directly With:</span><span > Director of Communications, Communications Team Members, Deputy Chief (s) of Party, Technical Leads and other relevant staff, partners</span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >● BSc/BA in Marketing, Communications, Business, or a related field is desired</span></p>
<p ><span >● 4 to 6 years of proven experience in communications and social media, preferably with experience working in USG-funded projects</span></p>
<p ><span >● Native Arabic speaker</span></p>
<p ><span >● Outstanding communication abilities and writing skills with proven capacity to produce high-quality briefs, press releases, reports, and other communication pieces in English and Arabic for internal and external stakeholders </span></p>
<p ><span >● Solid editing and translating skills in English and Arabic</span></p>
<p ><span >● Experience with management of online and social media communication</span></p>
<p ><span >● Demonstrated expertise in dissemination of information through print, web, and email</span></p>
<p ><span >● Daily monitoring of the media and identification of news and content relevant to Iqlaa</span></p>
<p ><span >● Events coordination experience</span></p>
<p ><span >● Research skills</span></p>
<p ><span >● Excellent computer skills including proficiency with Microsoft Office </span></p>
<p ><span >● Photo editing skills using Photoshop, Adobe </span></p>
<p ><span >● Skills using Adobe Illustrator, Adobe Premier, InDesign, and content management systems is a plus </span></p>
<p ><span >● Video editing is a plus</span></p>
<p > </p>
<p ><span >Success Factors</span><span > </span></p>
<p ><span >The Communications Senior Officer will have a deep commitment to humanitarian principles and values as well as to the overall objectives and approach of the Iqlaa program. They will be curious and have a</span></p>
<p ><span >willingness to learn new skills and methodologies while bringing a solid foundation in communication and marketing at donor-funded programs ideally in Jordan or the region. They will be well-organized and strong communicators with excellent writing and editorial skills in English and Arabic. </span></p>
<p > </p>
<p ><span >They will have the ability to work under pressure, independently and with limited supervision and will be highly organized with creative problem-solving skills. They will have high attention to details, excellent digital marketing experience, and demonstrate proactivity, administration, collaboration, teamwork, excellent communication and interpersonal skills. They will have strong planning and time management skills, including the ability to juggle multiple tasks and respond rapidly to new events and competing priorities. </span></p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan and it requires up to 40% in-country travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون والأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p>Proudly recognized as a Great Place to Work , we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived by buyers, analysts, media, and the broader market is a strategic asset. This role owns that perception. We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we re more than just communicators we re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary! Meet the team! The Professional Services team accelerates adoption of Unifonic s AI driven CX platform by embedding AI across customer journeys, marketing, and contact centers to drive faster time to value, measurable outcomes, and long term platform adoption. As an Implementation Project Manager, you will own the delivery framework that keeps agentic projects from slipping, so time-to-value holds and we build the stickiness that turns a first project into an expansion. As a full-time member of the squad, you will carry a portfolio of agentic deployments and be the single point of accountability for their delivery health. Help us shape the future of communication by:</p>
<ul>
<li>Driving delivery cadence : Running weekly progress reviews with the client core implementation team, daily standups with the delivery squad, and keeping every project moving against a clear plan.</li>
<li>Leading executive governance : Establishing monthly executive reviews with decision-makers on both the client and Unifonic sides, while surfacing risks, blockers, and decisions early.</li>
<li>Protecting MVP scope: Maintaining a locked, protected MVP scope with clear acceptance criteria and change control, defending time-to-value and preventing scope creep from derailing a 3-month deployment timeline.</li>
<li>Managing risks and issues: Maintaining a live issue log covering what can and cannot be delivered, escalating quickly, and keeping leadership transparently updated.</li>
<li>Owning the portfolio: Managing a full portfolio of concurrent agentic deployments, balancing priorities, and keeping each engagement on track without becoming a bottleneck.</li>
<li>Building reusable delivery assets: Codifying repeatable delivery patterns, templates, and governance routines so every engagement leaves behind a reusable primitive.</li>
<li>Coordinating cross-functional teams: Orchestrating across FDE Engineers, Sestek PS, Product, and Commercial teams to ensure clean handovers and consistent alignment.</li>
</ul>
<h3>Craft & Toolkit</h3>
<ul>
<li>Project & Portfolio Management</li>
<li>MVP & Scope Management</li>
<li>Executive Governance</li>
<li>Risk & Issue Management</li>
<li>Agile Delivery & Delivery Cadence</li>
<li>AI / Agentic Deployment</li>
<li>Change Control & Stakeholder Management</li>
<li>Cross-functional Team Coordination</li>
<li>Jira / Confluence / Asana</li>
<li>Reporting, Dashboards & Delivery Metrics</li>
</ul>
<h3>Character Traits:</h3>
<ul>
<li>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li>
<li>Ownership and accountability take responsibility and follow projects through to completion.</li>
<li>Communication explain ideas clearly and listen to others across teams.</li>
<li>Collaboration work well with others and support team goals.</li>
<li>Adaptability and learning adjust to change and keep learning new skills or tools.</li>
<li>Mentorship and knowledge sharing help others grow and share what you know.</li>
<li>Resilience stay calm under pressure and handle setbacks constructively.</li>
<li>Quality and attention to detail do work carefully and strive for improvement.</li>
<li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li>
</ul>
<p>As a Unifone you ll receive a range of benefits:</p>
<ul>
<li>Competitive salary and bonus</li>
<li>Unifonic share scheme (we are all owners!)</li>
<li>30 holiday days after the first anniversary</li>
<li>Your Birthday off!</li>
<li>Spend up to 25 days per year working from anywhere in the world!</li>
<li>Paid leave for new parents</li>
</ul><p><strong>Desired Candidate Profile</strong></p><h3>Job requirements</h3>
<p>What you'll bring:</p>
<ul>
<li>Proven delivery or project management experience on complex, multi-system implementations (AI, integration, or CX/contact center projects a strong plus).</li>
<li>A backbone on scope . You protect the MVP, run change control, and hold the line on time-to-value without breaking the client relationship.</li>
<li>Strong cadence discipline: you run tight standups and reviews that unblock, not just report.</li>
<li>Comfort operating in an agentic, governed environment: guardrails, human-in-the-loop, and Saudi compliance context (SAMA, CST, SDAIA, NCA) are part of the delivery reality.</li>
<li>Clear, direct communicator who can hold both a client core team and an executive room.</li>
<li>Capacity to own a full portfolio of deployments in parallel while keeping quality and governance tight.</li>
<li>PMP or equivalent is a plus, not a requirement. Builder mindset and ownership matter more.</li>
<li>AI Proficiency: Minimum Level: L4 Hands-on with AI platforms, agentic orchestration, prompting, RAG, voice AI, APIs, and conversational channels applying them to design end-to-end, governed AI workflows that solve business problems and optimize KPIs.</li>
<li>Expected : Apply AI tools, agentic workflows, prompting, RAG, integrations, and conversational AI to solve business problems and design end-to-end, governed AI experiences. Think in systems, not prompts optimize for business outcomes, challenge ambiguity, and continuously reuse, test, and improve AI solutions.</li>
</ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong><span>Meet the team!</span></strong></p><br><p><span>The Professional Services team accelerates adoption of Unifonic’s AI‑driven CX platform by embedding AI across customer journeys, marketing, and contact centers to drive faster time‑to‑value, measurable outcomes, and long‑term platform adoption.</span></p><br><p><span>As an Implementation Project Manager, you will own the delivery framework that keeps agentic projects from slipping, so time-to-value holds and we build the stickiness that turns a first project into an expansion. As a full-time member of the squad, you will carry a portfolio of agentic deployments and be the single point of accountability for their delivery health.</span></p><br><p><strong><span>Help us shape the future of communication by:</span></strong></p><br><ul><li><p><span>Driving delivery cadence</span><strong><span>:</span></strong><span> Running weekly progress reviews with the client core implementation team, daily standups with the delivery squad, and keeping every project moving against a clear plan.</span></p><br></li><li><p><span>Leading executive governance</span><strong><span>:</span></strong><span> Establishing monthly executive reviews with decision-makers on both the client and Unifonic sides, while surfacing risks, blockers, and decisions early.</span></p><br></li><li><p><span>Protecting MVP scope: Maintaining a locked, protected MVP scope with clear acceptance criteria and change control, defending time-to-value and preventing scope creep from derailing a 3-month deployment timeline.</span></p><br></li><li><p><span>Managing risks and issues: Maintaining a live issue log covering what can and cannot be delivered, escalating quickly, and keeping leadership transparently updated.</span></p><br></li><li><p><span>Owning the portfolio: Managing a full portfolio of concurrent agentic deployments, balancing priorities, and keeping each engagement on track without becoming a bottleneck.</span></p><br></li><li><p><span>Building reusable delivery assets: Codifying repeatable delivery patterns, templates, and governance routines so every engagement leaves behind a reusable primitive.</span></p><br></li><li><p><span>Coordinating cross-functional teams: Orchestrating across FDE Engineers, Sestek PS, Product, and Commercial teams to ensure clean handovers and consistent alignment.</span><br></p><br></li></ul><br><p><strong><span>What you'll bring:</span></strong></p><br><ul><li><p><span>Proven delivery or project management experience on complex, multi-system implementations (AI, integration, or CX/contact center projects a strong plus). </span></p><br></li></ul><ul><li><p><span>A backbone on scope</span><strong><span>.</span></strong><span> You protect the MVP, run change control, and hold the line on time-to-value without breaking the client relationship. </span></p><br></li></ul><ul><li><p><span>Strong cadence discipline: you run tight standups and reviews that unblock, not just report. </span></p><br></li></ul><ul><li><p><span>Comfort operating in an agentic, governed environment: guardrails, human-in-the-loop, and Saudi compliance context (SAMA, CST, SDAIA, NCA) are part of the delivery reality. </span></p><br></li></ul><ul><li><p><span>Clear, direct communicator who can hold both a client core team and an executive room. </span></p><br></li></ul><ul><li><p><span>Capacity to own a full portfolio of deployments in parallel while keeping quality and governance tight. </span></p><br></li></ul><ul><li><p><span>PMP or equivalent is a plus, not a requirement. Builder mindset and ownership matter more.</span></p><br></li></ul><p><strong><span>AI Proficiency:</span></strong></p><br><ul><li><p><span>Minimum Level: L4</span></p><br><p><span>Hands-on with AI platforms, agentic orchestration, prompting, RAG, voice AI, APIs, and conversational channels — applying them to design end-to-end, governed AI workflows that solve business problems and optimize KPIs.</span></p><br></li><li><p><span>Expected</span><strong><span>:</span></strong><span> Apply AI tools, agentic workflows, prompting, RAG, integrations, and conversational AI to solve business problems and design end-to-end, governed AI experiences.<br>Think in systems, not prompts—optimize for business outcomes, challenge ambiguity, and continuously reuse, test, and improve AI soluti</span>ons.</p><br></li></ul><p><strong><span>Craft & Toolkit</span></strong></p><br><ul><li><p><span>Project & Portfolio Management</span></p><br></li><li><p><span>MVP & Scope Management</span></p><br></li><li><p><span>Executive Governance</span></p><br></li><li><p><span>Risk & Issue Management</span></p><br></li><li><p><span>Agile Delivery & Delivery Cadence</span></p><br></li><li><p><span>AI / Agentic Deployment</span></p><br></li><li><p><span>Change Control & Stakeholder Management</span></p><br></li><li><p><span>Cross-functional Team Coordination</span></p><br></li><li><p><span>Jira / Confluence / Asana</span></p><br></li><li><p><span>Reporting, Dashboards & Delivery Metrics</span></p><br></li></ul><p><strong><span><span>Character Traits:</span></span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong><span>As a Unifone you’ll receive a range of benefits:</span></strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>
<p><strong>JOB SUMMARY</strong></p>
<p>Health Care Provider </p>
<p><strong >Main Tasks and Responsibilities</strong></p>
<ul>
<li>Monitoring patients' conditions and progress, and re-evaluating treatments, as necessary. </li>
<li>To assess and treat or admit patients by reviewing and understanding their medical backgrounds and examining them to assess their current condition and health including suspected/ confirmed COVID-19 patients. </li>
<li>Request, perform, interpret and analyze Lab tests (rationally) to diagnose patients' condition. Perform patient physical examination. Analyze test data or images to inform diagnosis or treatment. </li>
<li>Assess and examine patients to establish if an advance procedure needed and prioritize procedures capacity inside the camp vs referrals to outside the camp. </li>
<li>Counsel patients and their families about disease, prognosis and manage expectations. </li>
<li>Refer patients to other medical specialists or other practitioners when necessary and participate in ambulance escort when needed. </li>
<li>Preparing official health documents or records, when necessary. </li>
<li>Work effectively in a multidisciplinary team, collaborating and liaising closely with colleagues including specialist doctors, referral doctor, ER doctors, other GP and surgeons. </li>
<li>Provide support and advice to colleagues working in other teams </li>
<li>Accurately record patient interventions and referrals. </li>
<li>Undertake associated administrative work. </li>
<li>Ensure a rational prescription of medicines from the essential drug list of the camp or provide a medical <ins datetime="2026-08-31T22:17">rationale</ins> for an exceptional treatment. </li>
<li>Ensure the quality, disinfection, and sterilization of the medical material under the General Practitioner's responsibility and ensure general compliance with standing hygiene standards; </li>
<li>When requested, perform training of the medical/paramedical team in order to optimize the quality of care; </li>
<li>Respect and follow the health standard operating procedures (reporting diseases with an outbreak nature, Health Information System (HIS) reporting, referral procedures, etc.). Ensure professional confidentiality is respected; </li>
<li>Perform additional tasks when requested.</li>
</ul>
<p><strong>Extra tasks as follows:</strong> </p>
<ul>
<li>Responsibility of managing referrals during shifts from camp referral sub-hub during the week as a part of their duties (will be aligned with central hub working hours to ensure no gaps of duties working hours). </li>
<li>Initiate and validate the referral from ER, select service provider after coordination from referral officer with nearest M<del datetime="2026-08-31T22:17">oH</del><ins datetime="2026-08-31T22:17">inistry of Health (MoH)</ins> hospital then if needed coordinate with nearest private hospitals. </li>
<li>Follow up the referred case from camp to selected hospital (according to referral S<del datetime="2026-08-31T22:17">cope of Work</del><ins datetime="2026-08-31T22:17">tandard Operating Procedure</ins> (SoP)), </li>
<li>Maintain proper communication with the affiliated hospital to respond to any inquiries or request regarding the referred camp patient. </li>
<li>Coordinate with camp referral officer for referral tickets on CCR, evacuation needs to/from referral hospital and validate discharge medication prescription during their shift. </li>
<li>Proper handover notes to the central hub team on the next morning for referred cases, approval done, hospital pending requests, and any complications raised during duty.</li>
<li>Prompt responses to Central Senior referral doctor validation of the referrals that took place during the ER doctor's duties, including explanation requested, justification, or any related issue in order to ensure proper implementation of referral pathway matrix </li>
</ul>
<p> </p>
<p><strong>Provision of primary healthcare (PHC) services:</strong> </p>
<p >A) Preventive </p>
<ul>
<li>Medical checkup </li>
<li>Healthy Timing and Spacing of Pregnancies (HTSP) Counseling </li>
<li>Child growth monitoring and immunization status </li>
<li>Health education provision and increase awareness about their current health conditions and health promotion in general </li>
</ul>
<p>B) Curative </p>
<ul>
<li>Medical consultation including family, medical history, and full physical examination </li>
<li>Management of acute and chronic conditions </li>
<li>Prescription of drugs according to national/international standard treatment protocol </li>
</ul>
<p>C) Referral </p>
<ul>
<li>Referral to secondary and tertiary care as needed </li>
<li>Referral to Basic Rapid Diagnostic Test (clinic nurse) </li>
<li>Referral to clinic obstetrician-gynecologist </li>
<li>Referral to clinic health educator </li>
</ul>
<p>D) bAdministrative: </p>
<ul>
<li>Fill the patient clinical record file for each patient visit </li>
<li>Prescribe drug on clinic prescription form </li>
<li>Fill out the referral form for any referral case outside of the clinic. </li>
</ul>
<p>E) Technical Assistance (TA): </p>
<ul>
<li>Provide TA in development of health education material and health promotion campaigns as necessary </li>
<li>Assist in the development of a health education plan as necessary </li>
<li>Provide advice on drug and medical supply orders in coordination with the clinic pharmacist. </li>
</ul>
<p>F) Training: </p>
<ul>
<li>Participate in medical and management trainings as determined by International Medical Corps (IMC) senior management </li>
<li>Continue self-education to adhere to national/international standards and new advancements in the field of general practice and other relevant medical areas.</li>
</ul>
<p>G) Others: </p>
<ul>
<li>Ensure integration of clinic services and promote the best quality standards for clients </li>
<li>Support provision of training and supervision of nurses/midwives and health educators. </li>
</ul>
<p> </p>
<p><strong>MINIMUM REQUIREMENTS</strong></p>
<ul>
<li>Bachelor’s Degree of Medicine from a Jordanian University and MOH Licensing. </li>
<li>Minimum one year of experience in a reputable hospital is required.</li>
<li>Emergency department (a must). </li>
<li>Experience with an NGO (preferred). </li>
<li>BLS and ACLS certification are preferred </li>
<li>Good in the English language, speaking and writing. </li>
<li>Excellent interpersonal and communication skills. </li>
<li>The selected candidate must be willing to provide their certificate to obtain a MOH clinic license. </li>
</ul>
<p> </p>
<p><strong >Ethical Conduct at International Medical Corps </strong></p>
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<p >As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships. </p>
<p >International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve. </p>
<p >As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with the International Medical Corps. </p>
<p > </p>
</td>
</tr>
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<p ><strong >Equal Opportunities </strong></p>
<p >International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. </p>
<p > </p>
</td>
</tr>
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<p ><strong >Misconduct Disclosure Scheme </strong></p>
<p >All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms understanding of these recruitment procedures.</p>
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<div >
<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high-value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM-based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human-in-the-loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long-term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API-based system integration.<br>
Experience designing and delivering production grade AI or data-driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low-value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image-based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>Our <b>Guest Relations Agent</b> is responsible for delivering exceptional and personalized guest experiences throughout the guest journey. You will welcome guests, anticipate their needs, recognize guest preferences, and respond to guest concerns professionally. Working closely with all hotel departments, you will ensure seamless service delivery while fostering guest loyalty by consistently exceeding expectations and maintaining Four Seasons standards.</p><br><br><p><b>What you will do:</b></p><br><br><ul><li>Welcome guests warmly and provide a personalized experience throughout their arrival, stay, and departure.</li><li>Build meaningful relationships with guests by anticipating their needs and recognizing individual preferences.</li><li>Identify VIPs, returning guests, and special occasions, ensuring appropriate amenities and arrangements are coordinated.</li><li>Respond promptly to guest requests, inquiries, and concerns, ensuring timely follow-up and resolution.</li><li>Handle guest complaints professionally and efficiently, escalating issues when necessary while maintaining a luxury guest experience.</li><li>Maintain accurate guest profiles by updating preferences, requests, and special notes in the property management system.</li><li>Coordinate with Front Office, Housekeeping, Food & Beverage, Concierge, Engineering, Spa, and other departments to ensure seamless service delivery.</li><li>Conduct guest follow-ups and courtesy calls to measure satisfaction and proactively address any concerns.</li><li>Arrange special amenities, celebrations, transportation, restaurant reservations, and other guest requests.</li><li>Monitor arrivals, departures, and in-house guest activity to identify opportunities for personalized service.</li><li>Promote hotel facilities, restaurants, spa services, and local experiences to enhance the guest stay.</li><li>Prepare and maintain guest-related records, reports, and handover notes to ensure effective communication between shifts.</li><li>Maintain a visible presence in guest areas, proactively engaging with guests to identify opportunities for service enhancement.</li><li>Gather and document guest feedback, sharing insights with management to support continuous improvement.</li><li>Maintain comprehensive knowledge of hotel services, facilities, promotions, and local attractions to provide personalized recommendations.</li><li>Support guest recognition and loyalty initiatives in accordance with brand standards and guest preferences.</li><li>Ensure compliance with hotel policies, service standards, guest confidentiality, and all health, safety, and security procedures.</li><li>Maintain a professional appearance and represent Four Seasons with courtesy, discretion, and integrity in all guest interactions.</li><li>Work collaboratively with colleagues across all departments to achieve departmental and hotel objectives.</li><li>Participate in departmental meetings, training sessions, and continuous learning initiatives.</li><li>Perform other duties as assigned by management.</li><li>Ensure compliance with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct (EmPact).</li></ul><p><b>What you bring:</b></p><br><br><ul><li>A diploma or bachelor’s degree in Hospitality Management, Hotel Administration, Tourism, or a related field is preferred; equivalent hospitality experience will also be considered.</li><li>A minimum of one year of experience in guest relations, front office, concierge, or another guest-facing role is preferred. Experience within a luxury hotel is an advantage, but candidates with relevant customer service experience are welcome to apply.</li><li>Excellent guest service and interpersonal skills.</li><li>Strong verbal and written communication skills in English; Arabic or additional languages are an advantage.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Excellent organizational and time-management skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Strong attention to detail and a proactive approach to creating exceptional guest experiences.</li><li>Ability to work collaboratively with cross-functional teams.</li><li>Flexibility to work rotating shifts, weekends, and public holidays.</li></ul><p><b>What we offer:</b></p><br><br><ul><li>Competitive salary and comprehensive benefits package.</li><li>Excellent training and development opportunities.</li><li>Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</li><li>Recognition programs and employee wellness initiatives.</li></ul><p><b>Schedule & hours:</b></p><br><br><ul><li>Full-time job.</li><li>Shifts may include early mornings, evenings, weekends, and holidays depending on operational requirements.</li></ul><br><br><br><br><br><br> </div>
<p><h4>About the role</h4>
<p>Our client is looking to hire an experienced brand & trade manager to join their growing team in Amman, Jordan. Operating in the FMCG distribution space and representing a portfolio of multinational brands, they are seeking a commercially driven professional who can bridge strategic brand management with impactful trade execution across both modern and traditional channels.</p>
<p>This is a senior individual contributor role with high visibility, offering the opportunity to own brand plans end-to-end, drive trade activations, and work directly with regional distributors and brand principals.</p>
<h4>What you'll do</h4>
<strong>Brand management</strong>
<ul>
<li>Develop and implement annual brand plans aligned with principal guidelines and company objectives.</li>
<li>Manage brand budgets, track ROI, and ensure responsible allocation of spend.</li>
<li>Lead new product launches, including pricing strategy, go-to-market planning, and positioning.</li>
<li>Monitor brand performance via sell-in/sell-out data, market share, and consumer insights.</li>
<li>Maintain strong relationships with multinational brand principals and uphold brand standards.</li>
</ul>
<strong>Trade marketing & activations</strong>
<ul>
<li>Design and execute trade promotions, in-store activations, and visibility programs across all trade channels.</li>
<li>Develop and deploy POS materials, planograms, and channel-specific assets in line with brand guidelines.</li>
<li>Conduct regular market visits to assess execution quality and identify opportunities for improvement.</li>
<li>Track and evaluate the effectiveness of all trade activities, delivering post-promotion analysis and recommendations.</li>
<li>Work closely with the sales team to align trade programs with distribution and volume targets.</li>
</ul>
<strong>Commercial planning & analysis</strong>
<ul>
<li>Prepare accurate sales forecasts and demand plans in collaboration with the sales and supply chain teams.</li>
<li>Develop commercial plans, pricing proposals, and promotional calendars.</li>
<li>Manage budgets within approved limits, with clear variance tracking and reporting.</li>
<li>Analyze market data, competitive landscape, and category trends to inform strategic decisions.</li>
<li>Prepare concise management reports and presentations on brand and trade performance.</li>
</ul>
<strong>Distributor & stakeholder management</strong>
<ul>
<li>Serve as the key liaison between the company and brand principals/distributors.</li>
<li>Manage joint business plans with key distribution partners, ensuring alignment on targets and activations.</li>
<li>Support and coach the sales team on brand messaging, product knowledge, and trade execution tools.</li>
</ul>
<h4>What we're looking for</h4>
<strong>Experience & background</strong>
<ul>
<li>4–6 years of experience in brand management and/or trade marketing within the FMCG industry — this is non-negotiable.</li>
<li>Proven track record of managing multinational brands and collaborating with distributors.</li>
<li>Hands-on experience designing and executing trade activations and promotional campaigns.</li>
<li>Background in budgeting, forecasting, and commercial planning.</li>
<li>Experience working with regional markets is a strong advantage.</li>
</ul>
<strong>Skills & competencies</strong>
<ul>
<li>Advanced proficiency in Microsoft Excel (pivot tables, data modelling) and PowerPoint.</li>
<li>Strong analytical mindset: you can turn data into clear, actionable recommendations.</li>
<li>Excellent project management skills; comfortable handling multiple brands and workstreams simultaneously.</li>
<li>Exceptional English communication skills, both written and verbal.</li>
<li>Strong interpersonal and stakeholder management skills.</li>
<li>Self-starter who thrives working independently in a fast-paced environment.</li>
<li>Bachelor's degree in Marketing, Business Administration, or a related field. MBA is a plus.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span><b><u><span>About the Job</span></u></b></span><br></span><p><span>As a </span><b><span>Senior Performance Engineer </span></b><span> at Aspire, you will design, execute, and analyze performance tests to ensure applications can handle expected workloads and meet performance, scalability, and reliability requirements. You will be an integral part of our company’s product development process. Our ideal candidate will be responsible for identifying performance bottlenecks, analyzing system behavior under different workloads, and ensuring applications meet client performance expectations before production releases.</span><br></p><br><span><span><u>What You Will Do</u></span></span><br><ul><li><span>Review and comprehend User Stories, technical requirements, and performance requirements for the assigned projects.</span><br></li><li><span>Work with development, QA, infrastructure, and business teams to understand application architecture and identify performance testing requirements.</span><br></li><li><span>Define performance testing strategies, scenarios, workloads, and acceptance criteria based on business and technical requirements.</span><br></li><li><span>Design, develop, execute, and maintain performance test scripts and scenarios using Tricentis NeoLoad or similar performance testing tools.</span><br></li><li><span>Perform different types of performance testing, including load, stress, endurance, scalability, and volume testing.</span><br></li><li><span>Analyze performance test results and identify bottlenecks related to application, database, API, infrastructure, or network performance.</span><br></li><li><span>Monitor system behavior and key performance indicators during test execution.</span><br></li><li><span>Collaborate with development and technical teams to investigate performance issues and support root-cause analysis.</span><br></li><li><span>Prepare performance test reports and provide clear findings, recommendations, and improvement areas to the client.</span><br></li><li><span>Ensure performance testing is completed within the agreed timelines and project requirements.</span><br></li><li><span>Develop and maintain performance testing plans and support performance validation before production releases.</span><br></li><li><span>Continuously improve performance testing processes, tools, and methodologies.</span><br></li></ul><span><span><u>What You Will Need</u></span></span><br><ul><li><span>Bachelor’s Degree in Computer Science, Software Engineering, or a similar field.</span><br></li><li><span>Minimum of 4 years of experience in software testing, with significant hands-on experience in performance testing.</span><br></li><li><span>Strong hands-on experience with performance testing tools, preferably Tricentis NeoLoad.</span><br></li><li><span>Experience designing and executing load, stress, endurance, scalability, and volume tests.</span><br></li><li><span>Strong understanding of performance testing concepts, workload modelling, test planning, and performance analysis.</span><br></li><li><span>Experience with Web and API performance testing.</span><br></li><li><span>Strong understanding of REST APIs and HTTP protocols.</span><br></li><li><span>Experience analyzing performance test results and identifying application and infrastructure bottlenecks.</span><br></li><li><span>Experience with database performance testing and SQL is preferred.</span><br></li><li><span>Experience with monitoring and performance analysis tools is preferred.</span><br></li><li><span>Ability to understand and analyze complex software requirements and technical specifications.</span><br></li><li><span>Experience working in Agile/Scrum environments.</span><br></li><li><span>Strong analytical, troubleshooting, and problem-solving skills.</span><br></li><li><span>Good communication skills and the ability to present technical findings clearly to clients and stakeholders.</span><br></li><li><span>Awareness or knowledge of IT security best practices as defined by ISO/SOC or similar standards.</span><br></li></ul><span><u><span>Why Aspire</span></u></span><br><ul><li><span>Be part of a (Remote is here-to-stay) organization</span><br></li><li><span>Work and learn from great minds</span><br></li><li><span>Explore new opportunities to learn and grow every day by attending technical and nontechnical training</span><br></li><li><span>Get market exposure by working with international tech leaders</span><br></li><li><span>Nursery reimbursement benefit</span><br></li><li><span>Attend virtual and onsite international tech conferences</span><br></li><li><span>Exposure to work in an IT environment that adheres to rigorous security and compliance standards defined by ISO / SOC</span><br></li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p><span>Inventory Controller</span></p><br><br><p><span>Location:</span><span> Amman, Jordan</span> <br><span>Company:</span><span> Straumann Group Jordan</span> <br><span>Department:</span><span> Supply Chain / Operations</span> <br><span>Employment Type:</span><span> Full-time</span> <br></p><br><br><p><span>Company Description</span></p><br><br><p><span>We are Straumann. United for global excellence in dentistry.</span></p><br><br><p><span>Our story began more than 60 years ago. Since then, our innovations and achievements have become landmarks in dentistry worldwide. Straumann Group develops, manufactures, and supplies dental implants, instruments, biomaterials, CAD/CAM prosthetics, digital equipment, software, and clear aligners for replacement, restorative, orthodontic, and preventive dentistry.</span></p><br><br><p><span>Our Culture</span></p><br><br><p><span>People and culture are among Straumann Group’s greatest assets. At the heart of our culture is the </span><span>Player-Learner mindset</span><span>, which encourages every employee to take ownership, collaborate, remain curious, and continuously develop.</span></p><br><br><p><span>Job Purpose</span></p><br><br><p><span>Based in Amman, the Inventory Controller will be responsible for maintaining accurate inventory records and ensuring the effective control, availability, and movement of stock across the Jordan business.</span></p><br><br><p><span>The role will monitor stock levels, coordinate inventory transactions, conduct cycle counts and reconciliations, manage batch, serial number, and expiry-date controls, and work closely with Supply Chain, Logistics, Customer Service, Sales, Finance, and external service providers.</span></p><br><br><p><span>Your Role</span></p><br><br><ul><li><p><span>Maintain accurate inventory records within SAP/ERP and ensure that all stock movements are recorded correctly and on time.</span></p><br></li></ul><br><ul><li><p><span>Monitor receipts, transfers, returns, adjustments, reservations, and dispatches.</span></p><br></li></ul><br><ul><li><p><span>Perform regular cycle counts, physical stock counts, and inventory reconciliations.</span></p><br></li></ul><br><ul><li><p><span>Investigate inventory discrepancies, identify root causes, and implement corrective actions.</span></p><br></li></ul><br><ul><li><p><span>Monitor batch numbers, serial numbers, and product expiry dates to ensure full traceability.</span></p><br></li></ul><br><ul><li><p><span>Apply FEFO/FIFO principles and support the appropriate rotation of stock.</span></p><br></li></ul><br><ul><li><p><span>Monitor slow-moving, short-dated, excess, obsolete, damaged, and blocked inventory.</span></p><br></li></ul><br><ul><li><p><span>Manage quarantine stock and ensure that products are released, returned, or disposed of according to approved procedures.</span></p><br></li></ul><br><ul><li><p><span>Coordinate incoming shipments and verify quantities, product details, and supporting documentation.</span></p><br></li></ul><br><br><ul><li><p><span>Work closely with warehouse and logistics partners to ensure accurate receiving, storage, picking, packing, and dispatch activities.</span></p><br></li></ul><br><ul><li><p><span>Support demand planning and replenishment by providing accurate inventory data and stock-availability reports.</span></p><br></li></ul><br><ul><li><p><span>Prepare regular inventory reports, including stock levels, ageing, expiry exposure, discrepancies, and inventory adjustments.</span></p><br></li></ul><br><ul><li><p><span>Support product returns, recall activities, credit processes, and stock investigations when required.</span></p><br></li></ul><br><ul><li><p><span>Ensure inventory documentation is complete, accurate, and available for internal and external audits.</span></p><br></li></ul><br><ul><li><p><span>Collaborate with Finance on inventory valuation, reconciliations, provisions, and month-end or year-end closing activities.</span></p><br></li></ul><br><ul><li><p><span>Ensure compliance with company procedures, quality requirements, and applicable local regulations.</span></p><br></li></ul><br><ul><li><p><span>Identify opportunities to improve inventory accuracy, operational efficiency, and internal controls.</span></p><br></li></ul><br><p><span>Key Stakeholders</span></p><br><br><ul><li><p><span>Supply Chain, Logistics, and Warehouse teams</span></p><br></li></ul><br><ul><li><p><span>Customer Service and Sales teams</span></p><br></li></ul><br><ul><li><p><span>Finance and Accounting</span></p><br></li></ul><br><ul><li><p><span>Quality and Regulatory Affairs</span></p><br></li></ul><br><ul><li><p><span>Demand Planning and Procurement</span></p><br></li></ul><br><ul><li><p><span>External logistics providers and suppliers</span></p><br></li></ul><br><ul><li><p><span>Regional and global Operations teams</span></p><br></li></ul><br><p><span>Your Profile</span></p><br><br><ul><li><p><span>Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Finance, Accounting, or a related field.</span></p><br></li></ul><br><ul><li><p><span>Minimum 2–4 years of experience in inventory control, warehouse operations, supply chain, logistics, or a related role.</span></p><br></li></ul><br><ul><li><p><span>Experience in the medical device, pharmaceutical, healthcare, FMCG, or other regulated industry is preferred.</span></p><br></li></ul><br><br><ul><li><p><span>Good working knowledge of inventory processes, stock reconciliation, cycle counting, and warehouse controls.</span></p><br></li></ul><br><ul><li><p><span>Experience using SAP or another ERP system is required.</span></p><br></li></ul><br><ul><li><p><span>Strong Excel and data-analysis skills.</span></p><br></li></ul><br><ul><li><p><span>High level of accuracy and attention to detail.</span></p><br></li></ul><br><ul><li><p><span>Strong analytical and problem-solving capabilities.</span></p><br></li></ul><br><ul><li><p><span>Ability to investigate discrepancies and follow issues through to resolution.</span></p><br></li></ul><br><ul><li></li></ul> </div>
<p><strong>Finance Transformation Associate Manager</strong></p><p>PMO-Oriented | Full Finance Domain Expertise</p><p>Department: Finance Transformation</p><p>Reports To: Ass. Dir Finance transfomation</p><p>Location: AMMAN</p><p>Employment: Full-Time</p><p><strong>Role Overview</strong></p><p>We are seeking a highly experienced Finance Transformation Associate Manager with a strong PMO orientation to lead and orchestrate complex, multi-workstream finance modernization initiatives across the enterprise. This role combines deep functional knowledge across the full spectrum of finance domains with structured program management discipline to drive measurable outcomes in process optimization, technology enablement, and operating model redesign.</p><p>The ideal candidate will act as the central orchestrator between finance leadership, IT, external partners, and business stakeholders, ensuring that transformation programs are delivered on time, within budget, and in alignment with strategic objectives.</p><p><strong>Key Responsibilities</strong></p><p><strong>Program & Project Management (PMO)</strong></p><ul><li>Lead end-to-end planning, execution, and governance of finance transformation programs, including milestone tracking, dependency management, risk mitigation, and steering committee reporting</li><li>Establish and maintain PMO frameworks, templates, dashboards, and logs to ensure transparency and accountability across all workstreams</li><li>Manage cross-functional project teams, including internal resources, system integrators, and third-party vendors</li><li>Drive stage-gate governance and ensure alignment with enterprise portfolio management standards</li><li>Prepare and present executive-level status reports, business cases, and investment proposals</li></ul><p><strong>Finance Domain Leadership</strong></p><ul><li>Serve as the subject matter expert across all core finance functions: Procure-to-Pay (P2P), Order-to-Cash (O2C), Record-to-Report (R2R), Financial Planning & Analysis (FP&A), Treasury & Cash Management, Tax, and Internal Controls</li><li>Lead process assessment, gap analysis, and future-state design for finance operations, leveraging industry best practices and benchmarking data</li><li>Define and prioritize transformation use cases across finance, mapping them to technology enablers such as ERP modernization, RPA, AI/ML, and advanced analytics</li><li>Champion the adoption of shared services, Centers of Excellence, and global process ownership models</li></ul><p><strong>Technology & Systems Enablement</strong></p><ul><li>Partner with IT and solution architects to evaluate, select, and implement finance technology platforms</li><li>Oversee system integration efforts, data migration strategies, and UAT cycles for finance modules</li><li>Drive the finance AI and automation roadmap, including intelligent document processing, predictive analytics, and agentic finance workflows</li></ul><p><strong>Change Management & Stakeholder Engagement</strong></p><ul><li>Design and execute change management strategies to ensure adoption of new processes, tools, and ways of working across finance teams globally</li><li>Facilitate workshops, training sessions, and communication plans tailored to diverse stakeholder groups</li><li>Build trusted relationships with senior finance leaders, regional controllers, and business unit heads</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Qualifications</strong></p><ul><li>Bachelor s degree in Finance, Accounting, Business Administration, or related field; MBA or Master s degree strongly preferred</li><li>10+ years of progressive experience in finance transformation, finance operations, or management consulting with a Big 4 or top-tier firm</li><li>Demonstrated expertise across multiple finance domains: P2P, O2C, R2R, FP&A, Treasury, Tax, and Internal Controls</li><li>5+ years of hands-on project/program management experience,</li><li>Proven track record of delivering large-scale, multi-region finance transformation programs</li><li>Strong experience with enterprise finance platforms: SAP</li><li>Excellent command of PMO tools and methodologies: MS Project, Smartsheet, or equivalent</li><li>Exceptional communication, presentation, and executive stakeholder management skills</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Experience in the pharmaceutical, life sciences, or regulated industry sectors</li><li>Exposure to AI/ML applications in finance (e.g., intelligent automation, NLP-based document processing, predictive forecasting)</li><li>CPA, CMA, ACCA, or equivalent</li><li>Multilingual capability</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p><strong>The Manager – D&T GRC </strong>plays a critical role in Digital & Technology’s GRC department, to build and sustain trust in Aramex’s technology risk and control environment. This role leads assurance activities that give executives, the Board, and our auditors confidence that application, system, and ERP controls are operating effectively, and that when gaps arise, they are closed with rigor and accountability.</p><br><br>
<p>The role is accountable for:</p><br><br>
<ul>
<li>Leading global Technology and Cyber audit engagements with statutory and internal auditors (including Big 4), ensuring prompt, accurate, and well-evidenced responses.</li>
<li>Owning the end-to-end remediation lifecycle for audit findings - from root cause agreement through to validated closure.</li>
<li>Building a sustainable, scalable audit coordination capability across a distributed, multi-regional team.</li>
<li>Improving risk control maturity across the D&T function through continuous improvement in methodology, tooling, and stakeholder capability.</li>
</ul>
<p>Acting as the interface between D&T process owners and both internal and external audit functions.</p><br><br>Job Description
<br><p>Customer:<br>•Serve as the interface between D&T process owners and both internal and external audit functions, ensuring auditor queries are addressed promptly, accurately, and with well-organised evidence.<br>•Build trust with the Board, Audit Committee, and financial auditors through transparent reporting on the effectiveness of application, system, and ERP (SAP) controls and the status of open risk items.<br>•Trusted partner to D&T process and system owners and business function leads globally; guide them through audit obligations without disrupting business-as-usual operations.<br>•Provide the CDTO and senior leadership with decision-ready GRC reporting: clear visibility of audit status, open observations, remediation progress, and residual risk exposure.<br>•Prepare and communicate audit calendars to enable effective planning and resource allocation across concurrent engagements.<br>•Support regional teams in responding to audit queries for global controls and interpretation of application of global controls to regional-level requirements, minimising duplication of regional effort across multiple simultaneous engagements.<br>•Communicate findings, root causes, and remediation recommendations with clarity and credibility, adapting depth and tone from technical process owners through to reporting for Excom and Audit Committee.<br> <br>People:<br>•Demonstrate leadership, mentoring junior staff, and assist in the development of the GRC team under Head of GRC. Build a high-performing function capable of managing complex, multi-region audit programs.<br>•Lead and influence across distributed, matrixed, multi-regional teams spanning multiple time zones and cultural contexts, fostering consistent standards of delivery.<br>•Develop and embed standardized methodologies, audit response templates, and best practices across D&T. Build ITGC awareness and audit readiness across process owner communities.<br> <br>Operations:<br>•Lead planning and execution of global Technology, ITGC, and Cybersecurity audit engagements internally and via external support partner; develop and maintain audit calendars, manage scheduling conflicts, and coordinate evidence gathering, stakeholder access, and fieldwork logistics.<br>•Monitor audit progress against plan; maintain status dashboards covering open requests, fieldwork progress, and resource allocation; escalate delays or emerging risks promptly.<br>•Own the governance of open audit observations — including ITGC, ICFR, ERP (SAP), infrastructure, cloud, logical access, SoD, and cybersecurity — ensuring root causes are agreed, management responses are fit-for-purpose, and remediation is validated and formally closed.<br>•Track remediation actions, owners, and due dates; coordinate validation testing and close-out; report progress and residual risks to senior stakeholders and audit committees.<br>•Drive GRC tooling improvements and adoption for assurance function; identify systemic control weaknesses and lead root-cause remediation initiatives.<br>•Support control self-assessment (CSA) program development, and drive testing of Internal Controls as per the risk control matrix and maintain awareness of emerging risk domains including AI governance and cloud security.<br> <br>Financial Result:<br>•Ensure timely, accurate audit responses with proper classification of material and non-material risks, protecting the organization from audit qualification or adverse findings.<br>•Drive efficiency in audit delivery by reducing duplication, improving evidence of reuse, and shortening remediation cycles, minimizing the cost and disruption of audit activity across D&T.<br>•Contribute to risk-informed GRC investment prioritization and support vendor/tooling decisions for the assurance function, ensuring value for money.</p><br><br>Job Requirements - Experience and Education
<br><ul>
<li>Bachelors in computer science, information technology, or related field.</li>
<li>CISA required or strongly preferred</li>
<li>Minimum 10-12 years in IT with proven experience (6-8 years) leading technology audit, ITGC assurance, or IT GRC in a global organisation; prior Big 4 or internal audit experience highly desirable.</li>
<li>Proven track record managing statutory and internal audit engagements; hands-on ITGC experience across change management, logical access, computer operations, and SOX/ICFR controls.</li>
<li>Experience auditing ERP environments, particularly SAP (Basis security, role-based access, Segregation of Duties).</li>
<li>Demonstrated ability to coordinate audit and compliance activities across distributed, multi-regional teams and time zones.</li>
<li>Strong command of IT governance and risk frameworks (COBIT, ITIL, ISO 27001:2022); knowledge of SOX, IT general controls.</li>
<li>Excellent stakeholder management and communication skills — credible from process owners through to Board level.</li>
<li>Fluency in Arabic and English (written and spoken).</li>
<li>Industry acclaimed certifications: CISA / CISM /CISSP / CCSP/ LA or LI in ISO 27001:2022</li>
<li>Experience with enterprise GRC platforms and audit management tooling.</li>
<li>Candidates with experience in supporting / implementing SOC 2 Type II compliance will have added advantage.</li>
<li>Cybersecurity audit exposure: cloud infrastructure, network and endpoint security, application and web security.</li>
<li>Transformation portfolio management experience in complex matrix organizations; strong cross-cultural negotiation and conflict resolution skills.</li>
<li>Awareness of AI governance frameworks and enterprise AI risk considerations</li>
</ul><br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a detail-oriented Accountant to join our dynamic team in the public sector. This role is vital in ensuring the accuracy and integrity of financial records while supporting the organization’s mission to serve the community effectively. As an Accountant, you will play a key role in financial reporting, budgeting, and providing insights that drive informed decision-making. Your expertise will not only contribute to the organization’s financial health but also help in fostering trust and transparency in our financial dealings.</p><p>In this position, you will have the opportunity to grow your career within a supportive environment that values continuous learning and development. Our organization emphasizes professional growth, offering training programs and workshops to enhance your skills and knowledge in accounting practices and financial regulations. You will collaborate with a diverse team of professionals committed to excellence, making this an ideal workplace for those eager to learn and advance their careers.</p><p>As you navigate through your responsibilities, you will find that your contributions make a significant impact on the organization’s financial strategies and overall success. We encourage innovative thinking and are open to fresh ideas that can improve our processes. If you are looking for a challenging yet rewarding career in accounting, where your work truly matters, we invite you to apply and become part of our team.</p><p><b>Responsibilities:</b></p><ol><li>Prepare and maintain accurate financial records in compliance with applicable laws and regulations, ensuring transparency and accountability in all financial transactions.</li><li>Assist in the preparation of monthly, quarterly, and annual financial statements, utilizing accounting software to streamline reporting processes and enhance accuracy.</li><li>Conduct regular audits of financial documents to identify discrepancies, ensuring that all records are up to date and in line with organizational standards.</li><li>Collaborate with various departments to gather financial data, providing insightful analysis that supports budgetary planning and resource allocation.</li><li>Monitor expenditures and revenues, providing timely reports to management that highlight financial performance and areas for improvement.</li><li>Support the preparation of budgets by analyzing historical financial data and forecasting future financial trends, ensuring alignment with organizational goals.</li><li>Engage in continuous professional development by attending workshops and training sessions, thereby enhancing your expertise in accounting practices and technologies.</li><li>Assist in the implementation of new accounting systems and processes, streamlining operations to enhance efficiency and accuracy.</li><li>Provide guidance and support to junior staff, fostering a collaborative environment that encourages knowledge sharing and professional growth.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proficiency in accounting software such as QuickBooks, SAP, or Oracle to ensure efficient financial management.</li><li>Strong analytical skills to interpret financial data and provide actionable insights for decision-making.</li><li>Excellent attention to detail, ensuring accuracy in financial reporting and compliance.</li><li>Effective communication skills to collaborate with team members and present financial information clearly.</li><li>Knowledge of financial regulations and standards, ensuring compliance in all accounting practices.</li><li>Ability to work under pressure and manage multiple deadlines effectively, demonstrating strong organizational skills.</li><li>Commitment to continuous learning and professional development in the accounting field.</li></ul></div>
<p><h4>Job description</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p>
<p>Maintains an Aircraft Scheduling and Documentation (ASD) maintenance and utilization program. Helps develop long range plans and establishes production schedules to meet customer requirements.</p>
<p>Prepares weekly, monthly, quarterly, and annual utilization schedules for maintenance. Maintains proficiency in operations of the USAF Maintenance Information System including Core Automated Maintenance System (CAMS), Centralized Engine Management System (CEMS), and other maintenance management database library programs. Maintains equipment records in library files. Collects, reviews, and files documented information for planning and scheduling of various maintenance activities. Ensures accurate documentation is maintained for aircraft engines, munitions, missiles, AGE configurations, Time Compliance Technical Orders, time change items, and special inspections.</p>
<p>USAF equivalent position is Aircraft Scheduling & Documentation Journeyman.</p>
<h4>Essential responsibilities:</h4>
<ul>
<li>Prepares the weekly, monthly, quarterly, and annual utilization schedules for maintenance.</li>
<li>Assist in the oversight of the TCTO process for completion and proper documentation with IMDS and/or CEMS.</li>
<li>Supervises/maintains assigned aircraft/equipment records in database library files within IMDS and/or CEMS.</li>
<li>Assists in the collection, review, and filing of documented information for planning and scheduling of RPA maintenance activities.</li>
<li>Ensure accurate documentation is maintained for aircraft engines, munitions, missiles, AGE configurations, Time Compliance Technical Orders, time change items, and special inspections.</li>
<li>Performs and documents training of lower ASD personnel to ensure mission readiness, as required.</li>
<li>Performs all other duties as assigned or requested.</li>
</ul>
<h4>Minimum requirements:</h4>
<ul>
<li>Must have high school diploma, or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of three years actual Aircraft Plans & Scheduling experience required.</li>
<li>Must possess comprehensive planning and organizational skills.</li>
<li>Must be able to work under deadlines with minimal supervision.</li>
<li>Must be able to gain/maintain CEMS access for Engine Management purposes.</li>
<li>Employee must meet all OCONUS deployment criteria, including pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must submit updated SF-86 within 30 days of hire start date.</li>
<li>Must have current/active U.S. driver’s license.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>Plans and scheduling experience within the last 10 years.</li>
<li>Minimum of two years’ experience in operations of the USAF MIS, including CAMS/IMDS.</li>
<li>RPA operations & deployment experience.</li>
<li>Previous experience as engine manager with CEMS experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Previous MQ-9 plans and scheduling experience desired.</li>
</ul>
<h4>Compensation details:</h4>
<p>35.25</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p>
<h4>Additional information:</h4>
<p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<p > </p>
<table align="left" border="1" cellpadding="0" cellspacing="0" width="619">
<tbody>
<tr>
<td >
<p><strong>Job Title</strong></p>
</td>
<td colspan="3" >
<p><strong>Senior Education Officer</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Job Grade</strong></p>
</td>
<td >
<p><strong> 6</strong></p>
</td>
<td >
<p><strong>Salary</strong></p>
</td>
<td >
<p><strong>1100</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Department</strong></p>
</td>
<td colspan="3" >
<p><strong>Programme</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Reports to</strong></p>
</td>
<td colspan="3" >
<p><strong>Orphans and Child Welfare Coordinator</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Supervisor</strong></p>
</td>
<td colspan="3" >
<p><strong>Orphans and Child Welfare Coordinator</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Location</strong></p>
</td>
<td colspan="3" >
<p><strong>Amman, with frequent travel to the field</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong>Islamic Relief Worldwide</strong></p>
<p>Islamic Relief Jordan is a country branch of Islamic Relief Worldwide. Islamic Relief Worldwide is an internationally recognized charity (Charity No.: 328158), looking back on nearly 42 years of experience in humanitarian and developmental aid. It was founded in 1984 in Birmingham, UK, in response to the devastating famine in the Horn of Africa. Since then, Islamic Relief has grown into a charity that is active worldwide, putting development projects, emergency aid, and rebuilding projects into action in over 44 countries around the world.</p>
<p>Islamic Relief Jordan (IRJ) began its operations in 1997 with orphan’s sponsorship, sponsoring hundreds of orphans living in Jordan. IRJ extended its programs to seasonal projects with Ramadan and Qurbani distributions and In-Kind donations. IRJ has established strong partnership with international non-governmental organization and local one’s strengthening the overall response to the Syria crisis. At the onset of Syria humanitarian crisis in late 2011, IRJ provided emergency response to those affected by violence in Syria and has since then scaled up its capacity and operations with number of 70 staff across the country.</p>
<p>IRJ programme department works toward introducing relevant interventions to Jordanians as well as Syrians and Palestinians refugees that would impact their lives and improve their life conditions. IRJ programme act upon IRW mandate and in line with IR-Middle East and Eastern Europe strategy that aims to ensure Safe, dignified and peaceful living conditions for refugees, IDPs and vulnerable groups as well as communities at risk of disasters in the Middle East. IRJ office has expanded with the Syrian crisis Since 2011, reaching more than 200,000 refugees by 2013 with an annual income of 35,000,000 GBP. </p>
<p>The department has successfully introduced interventions in a multi-sectors response, being the lead agency responsible for humanitarian assistance in the north of Jordan, reaching more than 80,000 beneficiaries in 2025 and continue providing access to food, health care, cash for shelter and non-food items such as hygiene kits and winterization items in 2021. The programme department is now strategizing the Syrian crisis response in Jordan and working toward a holistic integrated approach with the host community and planning to move toward sustainable development through introducing innovative approaches in education promotion, community development and economic empowerment.</p>
<p><strong>Our values and commitment to safeguarding:</strong></p>
<p>IRJ is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity, and financial misconduct; and committed to promoting the welfare of children, young people, adults, and beneficiaries with whom IRJ engages. IRJ expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.</p>
<p>The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organization.</p>
<p>All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRJ also participates in the Inter-Agency Misconduct Disclosure Scheme.</p>
<p>In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.</p>
<p><strong>KEY RESPONSIBILITIES</strong>:</p>
<p><strong><u>Project Management </u></strong></p>
<ul>
<li>Provide technical and strategic guidance to education programmes in alignment with IR strategies, and global education frameworks.</li>
<li>Lead and provide technical input into training needs assessments and the development of relevant curriculum.</li>
<li>Manage, coach and supervise educate projects staff, enhance staff capacity through training with respect to identified staff needs.</li>
<li>Contribute to the successful management of the education projects and managing the implementation of the project’s activities.</li>
<li>Track and thoroughly review financial reports to ensure education projects budget is spent on target.</li>
<li>Lead and participate in the first level of RH (beneficiary) selection</li>
</ul>
<p> </p>
<ul>
<li> Lead the overall planning, implementation, monitoring, and quality assurance of the project, ensuring alignment with the approved proposal, budget, and donor requirements.</li>
<li>Ensure effective delivery of project activities,</li>
<li> Support the line manager in resource mobilization efforts, proposal development, and project design for future phases.</li>
<li>Track implementation progress against implementation plan and indicators, ensuring timely achievement of project outputs and outcomes. Contribute to the development of concept notes and technical inputs for education.</li>
</ul>
<p><strong><u>Documentation and reporting</u></strong></p>
<ul>
<li>Ensure projects templates and forms are updated and well documented.</li>
<li>Ensure project progress is clearly documented in the database.</li>
<li>Work with the monitoring and evaluation team to enhance measurement tools.</li>
<li>Prepare monthly reports on the activities and progress of the projects as per IRW templates and requirements.</li>
<li>Close monitoring and control over the data collected from beneficiaries, and participated in selection criteria development for beneficiary.</li>
<li>Ensure systems regarding database management and security are in place and maintained.</li>
<li>Ensure data gathering is done according to the latest sector standards and results of relevant lessons are integrated into the project.</li>
<li>Draft initial versions of all required project reports in accordance with donor requirements, including interim and final reports.</li>
</ul>
<p><strong><u>Staff Management</u></strong></p>
<p> </p>
<ul>
<li>line-manage of education projects staff of the assigned project(s), including day-to-day management, development training, and appraisals, etc.</li>
<li>Conduct annual performance evaluation for education team members.</li>
</ul>
<p> </p>
<p><strong><u>Financial Management</u></strong></p>
<p> </p>
<ul>
<li>Manage the budget of the assigned project(s) and ensure all expenses are according to budget and meet IRJ standards about financial management, including accountability and good governance.</li>
<li>Review and verify financial reports, payment requests, and supporting documents, including tuition payments, stipends, and training costs.</li>
<li> </li>
<li>Coordinate closely with Finance and Procurement teams to ensure timely, compliant, and transparent financial processes.</li>
</ul>
<p> </p>
<p><strong><u>Communication and Coordination</u></strong></p>
<p> </p>
<ul>
<li>Develop and maintain appropriate, regular, transparent and supportive communication structures with the assigned project team, IRJ in-country and advisers and other relevant stakeholders (e.g. beneficiaries, ministry of higher education, ministry of education, universities, community leaders, local and national government officials, UN agencies and other NGOs), with the objective of ensuring good cooperation and partnerships.</li>
<li>Signing MOUs, working and collaborative with partners and other key stakeholders.</li>
<li>Participate in education coordination meetings and other working groups or meetings as required, representing IRJ and feeding back to the staff and Community Development Coordinator on relevant issues.</li>
<li>Build and maintain strong networks with local education agencies, universities, and relevant organizations to enhance coordination, learning, and project impact.</li>
<li>Ability to communicate and maintain appropriate and productive relations with a range of actors, including children, parents, local and national authorities.</li>
</ul>
<p> </p>
<p><strong><u>Logistics</u></strong></p>
<p> </p>
<ul>
<li>Support the Procurement and logistics activities in regards to the purchasing of supplies and equipment for the project.</li>
</ul>
<p><strong><u>Quality Management</u></strong></p>
<p> </p>
<ul>
<li>Ensure the project(s) are implemented in line with donor proposals and requirements and in accordance with IRJ, donor, country and international standards i.e. CHS standards.</li>
</ul>
<p> </p>
<p><strong><u>Required Qualification:</u></strong></p>
<ul>
<li>University degree in Education, sociology, community studies, social sciences, or any other related field.</li>
<li>Four to five years of relevant experience, education projects, youth programs, or humanitarian development contexts.</li>
<li> </li>
<li>Relevant Post graduate studies in the field of project planning and management, public administration, gender studies, proposal writing are considered as an advantage.</li>
<li>Practical experience in designing and implementing education projects.</li>
<li>Experience in youth skills/employment, (employment or entrepreneurship) is considered an asset.</li>
<li>Proven Project Management skills including planning and budget tracking capacities.</li>
<li>The ability to think critically and to recommend good solutions to problems.</li>
<li>Strong organizational skills.</li>
<li>Proven ability to lead a team and being part of a team.</li>
<li>Ability to mentor staff to work professionally and verifiably deliver results for project participants</li>
<li>Ability to travel independently throughout Jordan, including to rural communities</li>
<li>Willingness and ability to work extended hours</li>
<li>Fluent in English and Arabic, written and spoken.</li>
<li>Advance knowledge of Microsoft Office applications.</li>
</ul>
<p > </p>
<p><strong>Technical knowledge Skills & abilities: </strong></p>
<p> </p>
<ul>
<li>Communication and Analysis skills of the needs</li>
<li>Strong team and leadership skills and ability to manage diverse team with different background and skills.</li>
<li>Good field experience in emergency and development program management, preferably with non-government organizations.</li>
<li>Good knowledge of current humanitarian policy issues and the international humanitarian context.</li>
<li>Knowledge of key development/Humanitarian donors engaged in Syrian response programmes (i.e. UNOCHA, SIDA, UNDP, UNHCR,UNICIF etc.), and of procedures, accountability frameworks and best practices.</li>
<li>Proven experience in Jordan contexts of Education and higher education sectors including gaps and priorities.</li>
<li>Good understanding of international humanitarian principles and standards including CHS, SPHERE, ICRC Code of Conduct etc</li>
<li>Report writing, problem solving and leaderships kills.</li>
<li>Good understanding of capacity assessment methodologies; excellent ability to identify significant capacity building opportunities and design training programs relevant for graduates.</li>
<li>Strong understanding of project cycle management, result-based management and M&E functions.</li>
</ul>
<p><strong>Personal knowledge Skills & abilities:</strong></p>
<ul>
<li>Diplomacy, tact & negotiation skills.</li>
<li>Able to communicate effectively both oral and in writing with employees at all levels within the organisation and also externally.</li>
<li>Willingness to work flexibly and outside normal office hours as and when required for humanitarian emergency response</li>
</ul>
<p><strong>Developing and maintaining relationships:</strong></p>
<ul>
<li>Very good team management skills and the ability to lead a team from different background and skills.</li>
<li>Very good verbal and written communications skills and the ability to relate to people from all backgrounds.</li>
</ul>
<p><strong>Managing yourself in a pressured and changing environment:</strong></p>
<ul>
<li>Demonstrated ability at being flexible and adapt to changing situations.</li>
<li>The ability to remain calm while dealing with conflicting priorities and working under pressure.</li>
</ul>
<p> </p>
<p><strong>Operating safely and securely in a humanitarian response:</strong></p>
<ul>
<li>Relevant experience in implementing security policy/protocols.</li>
</ul>
<p> </p>
<p><h4>About Octopus by RTG</h4>
<p>Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.</p>
<h4>Job overview</h4>
<p>The Digital Marketing, CRM & Loyalty Lead will be responsible for driving app marketing initiatives, CRM and lifecycle marketing programs, loyalty operations, data analysis and reporting, and managing relationships with key vendors and stakeholders.</p>
<h4>Key responsibilities</h4>
<p><strong>App marketing & campaign management (40%)</strong><br>
Execute campaigns across the mobile application.<br>
Manage offer builds, push notifications, in-app content, and delivery channel activations.</p>
<p><strong>CRM & lifecycle marketing (25%)</strong><br>
Develop automated CRM programs across onboarding, engagement, retention, and reactivation.<br>
Manage CRM agency relationships from briefing through execution and performance review.</p>
<p><strong>Loyalty program management (20%)</strong><br>
Own loyalty program operations, including earn/burn mechanics, reward catalog, point thresholds, and expiry policies.<br>
Plan and execute booster campaigns on both the burn side (discounted redemptions) and earn side (point multipliers) to drive engagement and redemption rates.</p>
<p><strong>Data & reporting (15%)</strong><br>
Write and maintain BigQuery SQL across transactional app data, GA4 event data, and CRM platform exports.<br>
Build dashboards for stakeholders and senior leadership using Python, Looker Studio, and in-house web tooling.<br>
Prepare monthly leadership reports, including Excel-based reporting where required.<br>
Conduct incremental sales analysis for offers and campaigns, including methodology design, control group selection, baseline construction, and accounting for halo effects.</p>
<p><strong>Vendor & stakeholder management</strong><br>
Act as the primary contact for the loyalty platform vendor, CRM agency, app development partner, MMP, and analytics providers.<br>
Coordinate cross-functional alignment with Marketing, Operations, Finance, Legal, and Technology teams.</p>
<h4>Requirements</h4>
<ul>
<li>Experience in digital marketing, CRM, loyalty programs, or customer engagement.</li>
<li>Hands-on experience executing app marketing campaigns, including push notifications, in-app content, offers, and channel activations.</li>
<li>Experience developing and managing CRM and lifecycle marketing programs across onboarding, engagement, retention, and reactivation.</li>
<li>Experience working with CRM agencies and managing campaign execution and performance reviews.</li>
<li>Knowledge of loyalty program operations, including earn/burn mechanics, reward structures, point management, and redemption campaigns.</li>
<li>Experience planning and executing customer engagement and loyalty initiatives.</li>
<li>Strong SQL skills with experience working on large datasets (BigQuery preferred).</li>
<li>Experience analyzing transactional, CRM, and customer behavior data.</li>
<li>Experience with Google Analytics 4 (GA4).</li>
<li>Experience building dashboards and reports using tools such as Looker Studio and Python.</li>
<li>Ability to perform campaign performance analysis and measure incremental sales impact.</li>
<li>Experience working with control groups, baseline analysis, and campaign measurement methodologies.</li>
<li>Experience managing external vendors and agency partners.</li>
<li>Strong stakeholder management skills with the ability to collaborate across Marketing, Operations, Finance, Legal, and Technology teams.</li>
</ul></p><p></p>