Project Manager Jobs - Amman Jordan
253 Jobs Found
<p><h4>Job summary</h4>
<p>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Supporting developing & executing sales strategies</h4>
<ul>
<li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li>
<li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li>
<li>Assists with the development and implementation of promotions, both internal and external.</li>
</ul>
<h4>Maximizing revenue</h4>
<ul>
<li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li>
<li>Recommends booking goals for sales team members.</li>
</ul>
<h4>Managing sales activities</h4>
<ul>
<li>Monitors all day to day activities of direct reports.</li>
<li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<h4>Analyzing & reporting on sales and financial data</h4>
<ul>
<li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li>
<li>Assists Revenue Management with completing accurate six period projections.</li>
<li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li>
</ul>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Observes service behaviors of employees and provides feedback to individuals.</li>
<li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li>
<li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li>
</ul>
<h4>Building successful relationships</h4>
<ul>
<li>Develops and manages relationships with key stakeholders, both internal and external.</li>
<li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li>
<li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li>
<li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li>
</ul>
<h4>Managing and conducting human resource activities</h4>
<ul>
<li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li>
<li>Utilizes all available on the job training tools for employees.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>
<p><h4>Job summary</h4>
<p>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Supporting developing & executing sales strategies</h4>
<ul>
<li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li>
<li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li>
<li>Assists with the development and implementation of promotions, both internal and external.</li>
</ul>
<h4>Maximizing revenue</h4>
<ul>
<li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li>
<li>Recommends booking goals for sales team members.</li>
</ul>
<h4>Managing sales activities</h4>
<ul>
<li>Monitors all day to day activities of direct reports.</li>
<li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<h4>Analyzing & reporting on sales and financial data</h4>
<ul>
<li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li>
<li>Assists Revenue Management with completing accurate six period projections.</li>
<li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li>
</ul>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Observes service behaviors of employees and provides feedback to individuals.</li>
<li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li>
<li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li>
</ul>
<h4>Building successful relationships</h4>
<ul>
<li>Develops and manages relationships with key stakeholders, both internal and external.</li>
<li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li>
<li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li>
<li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li>
</ul>
<h4>Managing and conducting human resource activities</h4>
<ul>
<li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li>
<li>Utilizes all available on the job training tools for employees.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Seesaw is seeking a technically elite Director of Engineering based in Amman, Jordan, to lead and scale our regional engineering hub. You will be responsible for growing this organization, leveling up its architecture, and continuing to deliver on a roadmap benefiting millions of teachers and students. This role requires a rare blend of "in-the-trenches" technical depth and the collaborative DNA required to iterate quickly with global stakeholders. You are the critical bridge between our Jordan-based talent and US-based leadership, ensuring our platforms and products serve millions of customers with excellence.</p><p>Key Responsibilities</p><ul><li><strong>Strategic Cross-Functional Partnership:</strong> Act as the primary technical partner to Product, UX, and Sales teams. Translate customer-facing initiatives into technical reality, iterating rapidly to meet the needs of the MENA education market.</li><li><strong>Scaling & Mentorship:</strong> Lead, recruit, and retain a top-tier team in Amman; transition the org from a flat structure to a tiered leadership model as we grow from 15 to 30+ headcount.</li><li><strong>Modernization & DevOps Excellence:</strong> Lead the strategic evolution of our existing tech stack. You will migrate legacy components toward high-efficiency, modern architectures while ensuring high-confidence, continuous deployments. You will drive AI adoption across the software development lifecycle.</li><li><strong>Technical Stewardship:</strong> Provide architectural oversight across PHP, Python, and React environments, ensuring best-in-class code quality, AWS infrastructure reliability, and data-driven insights for internal and external customers.</li><li><strong>Global Integration:</strong> Drive seamless collaboration across regions with a Monday Thursday overlap with the US East Coast, ensuring the Amman team is a critical contributor to Seesaw s global product roadmap.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Linguistic Fluency:</strong> Professional-level fluency in both Arabic and English (written and verbal).</li><li><strong>Modernization Expertise:</strong> Proven track record of modernizing legacy codebases and evolving tech stacks in a live production environment.</li><li><strong>Collaboration Mastery:</strong> Exceptional ability to work effectively across departments and time zones, with a record of success on cross-functional initiatives.</li><li><strong>Engineering Depth:</strong> Significant experience in full-stack development (PHP, Python, React) AWS, and automated testing.</li><li><strong>Growth Leadership:</strong> Experience managing teams of 15+ and a clear vision for how to scale an engineering culture to 30+ and beyond.</li><li><strong>Flexible Schedule:</strong> Ability to maintain a consistent 4-hour daily overlap (Mon Thu) with US East Coast business hours.</li></ul><p>Nice to Have</p><ul><li>Prior experience in EdTech, SaaS, or B2G (Business-to-Government).</li><li>Prior experience shipping AI features and experiences to customers.</li><li>Deep roots in the Amman tech ecosystem and local talent networks.</li></ul><p></p></section>
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking an Associate Director – Finance / Financial Controller for a senior leadership role responsible for overseeing US Finance Department operations remotely while based in Amman, Jordan. The role ensures the integrity of financial reporting, strong internal controls, regulatory compliance, and effective financial operations for the company's US business.</p>
<p>This position plays a critical role in partnering with US-based stakeholders, leading a team of 9 finance professionals, and supporting the company's strategic, operational, and compliance objectives in line with public company and pharmaceutical industry standards.</p>
<h4>Responsibilities:</h4>
<p><strong>1. Financial control & reporting</strong><br>
Oversee end-to-end financial reporting for US operations, ensuring accuracy, completeness, and timeliness in accordance with IFRS, and internal company policies.<br>
Manage monthly, quarterly, and annual close processes for US entities.<br>
Review and approve balance sheet reconciliations, journal entries, and financial analyses.<br>
Ensure compliance within internal controls and audit standards.</p>
<p><strong>2. Leadership & people management</strong><br>
Lead, develop, and manage a team of 9 finance professionals covering accounting, reporting, and control functions.<br>
Set clear objectives, performance expectations, and development plans for team members.<br>
Foster a high-performance culture with strong accountability, collaboration, and continuous improvement.<br>
Ensure effective workload distribution and succession planning within the team.</p>
<p><strong>3. US operations & business partnership</strong><br>
Serve as a primary finance partner to US-based business leaders and finance stakeholders.<br>
Provide insightful financial analysis, commentary, and recommendations to support decision-making.<br>
Monitor and analyze key financial metrics, variances, and trends impacting US operations.</p>
<p><strong>4. Compliance, controls & governance</strong><br>
Ensure strong financial governance and adherence to the company's internal control framework.<br>
Maintain compliance with pharmaceutical industry regulations affecting financial reporting.<br>
Implement and enhance process controls to mitigate financial and operational risks.<br>
Support continuous improvement initiatives, including process automation and standardization.</p>
<p><strong>5. Systems & process improvement</strong><br>
Oversee finance-related systems and reporting tools used for US operations.<br>
Drive efficiencies in close, reporting, and reconciliation processes.<br>
Lead or support finance transformation initiatives, shared services optimization, and system upgrades.</p>
<h4>Requirements</h4>
<p>Bachelor’s degree in Accounting, Finance, or related field (required)<br>
Master’s degree, CPA, CMA, ACCA, or equivalent professional qualification is strongly preferred<br>
Minimum 12–15 years of progressive finance and accounting experience<br>
Proven experience in a controller, senior finance manager, or associate director role<br>
Experience within pharmaceuticals, life sciences, or manufacturing is highly preferred<br>
Demonstrated experience managing and leading big teams</p>
<h4>Skills:</h4>
<ul>
<li>Expert knowledge of financial reporting, internal controls, and regulatory compliance</li>
<li>Strong leadership, people management, and stakeholder engagement skills</li>
<li>Excellent analytical, problem-solving, and decision-making capabilities</li>
<li>Ability to manage complex, multinational finance operations remotely</li>
<li>Strong communication skills with the ability to engage in senior leadership</li>
<li>High level of integrity, attention to detail, and ownership mindset</li>
<li>Proficiency in ERP systems (SAP) and advanced Excel</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A leading global pharmaceutical company is seeking a Director, Data & Analytics to take ownership of the strategy, architecture, delivery, and operational performance of its Data & Analytics function. This is a hands-on leadership role overseeing the enterprise data platform, the data products the business relies on, and the team behind them, setting technical direction, delivery standards, and investment priorities while staying personally engaged in key architecture and design decisions. The ideal candidate combines strong technical credibility with senior leadership experience, and will be directly accountable for making the platform AI-ready, ensuring data is governed, traceable, and model-grade to support regulated AI deployment.</p><p>Responsibilities:</p><p>1. Platform Architecture & Engineering Leadership:</p><ul><li>Own the enterprise data platform, Azure Data Lake Storage Gen2, Databricks lakehouse (Medallion architecture), Power BI, and Unity Catalog, ensuring it is architecturally sound, standardised, reliable, and engineered to scale</li><li>Set and enforce platform engineering standards: ingestion patterns, transformation conventions, Medallion layer contracts, data quality gates, Bronze-to-Gold promotion criteria, and the CI/CD framework that delivers all of it</li><li>Own the Unity Catalog governance model, RBAC, lineage, business glossary, and metric definitions, as the platform-enforced foundation for trusted data</li><li>Drive the platform roadmap from current state to target, sequencing technical debt remediation, new capability build-out, and platform readiness for downstream AI and analytics demand</li><li>Personally lead design reviews and architecture decisions for the platform, engaging directly with the engineering team on complex technical problems where senior technical judgment is required</li><li>Own data platform observability and operational excellence, pipeline reliability, SLA adherence, incident response, and data quality monitoring</li></ul><p>2. Delivery & Data Products:</p><ul><li>Run the D&A delivery programme, from source ingestion and pipeline engineering through to analytics, semantic layer, and data product delivery for business functions</li><li>Set and enforce delivery standards: sprint cadence, code review, documentation, testing, validation, and release management practices that govern all team output</li><li>Define and own data SLAs to the business, pipeline refresh frequency, availability, and incident response commitments, and ensure delivery is held against them</li><li>Own the data integration roadmap, prioritising ingestion of new source systems into the lake in alignment with business demand and platform readiness</li><li>Manage complex integration challenges across source systems, engaging directly on technical constraints, working with upstream owners, and designing solutions that align data latency and refresh frequency with business needs</li><li>Own the portfolio of data products, datasets, semantic models, and analytics deliverables, ensuring each is documented, well-understood, and fit for the business question it answers</li><li>Define and own the standard for what a Gold-layer data product must satisfy to be AI-ready, distinguishing analytics-grade from model-training-grade, with explicit criteria covering completeness, label integrity, statistical consistency, and lineage traceability</li></ul><p>3. Data Governance & Quality:</p><ul><li>Design and operate the data governance operating model, data ownership, stewardship, quality standards, business glossary, and metric definitions</li><li>Embed data quality gates into Medallion layer promotion, making quality a precondition of Bronze-to-Gold progression, with measurable thresholds and clear remediation paths</li><li>Own data lineage visibility across the platform so business users can trace the provenance of every number they rely on, end-to-end from source to dashboard</li><li>Lead the technical evaluation, selection, and implementation of enterprise data catalogue tooling, including integration with Unity Catalog and the platform metadata layer</li><li>Embed appropriate data handling, validation, and audit-trail practices for regulated data domains, partnering with Quality, Regulatory, and Legal to ensure compliance requirements are met by design</li><li>Establish data quality measurement as a managed practice, KPIs, dashboards, periodic review, and accountability with data owners</li><li>Establish data lineage and provenance practices that satisfy AI explainability and regulatory auditability requirements, including GxP-compliant audit trails for Quality, Manufacturing, and Regulatory AI use cases</li></ul><p>4. Team Leadership & Capability Development:</p><ul><li>Lead, hire, and develop the D&A team, Data Engineers, Analytics Engineers, BI Developers, and Business Analysts, sequencing hires in alignment with the platform roadmap and delivery demand</li><li>Define and evolve the role design, skills profile, and career framework for the team within the broader Data & AI CoE structure</li><li>Set the team's performance culture: clear ownership, high engineering standards, fast feedback, continuous learning, and documentation as a team discipline</li><li>Coach and develop team members directly, identifying high-potential individuals, investing in their technical and leadership growth, and building bench strength across roles</li><li>Manage team capacity and allocation across the platform roadmap and business delivery demand, ensuring focus stays on high-value work aligned to strategic priorities</li><li>Set the engineering craft culture, code review, design review, pairing, and shared technical standards, that lifts the technical quality of all team output</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Computer Science, Information Systems, Data Engineering, Mathematics, or related discipline</p><p>Master's degree in Data Science, Computer Science, Business Administration, or related field is preferred</p><p>Relevant certifications in cloud data platforms (e.g., Azure Data Engineer, Databricks Certified Data Engineer Professional) are preferred</p><p>Minimum 10 years of progressive experience in data engineering, data platform, or enterprise analytics roles</p><p>Minimum 5 years in a senior leadership role with direct team management accountability, hiring, developing, and performance managing a multi-disciplinary technical team</p><p>Proven hands-on production experience with Databricks (Delta Lake, Unity Catalog) and Azure data services at platform-design and engineering-lead level</p><p>Proven track record building or substantially remediating a cloud-native data platform in a complex, multi-source enterprise environment</p><p>Experience with Medallion/lakehouse architecture patterns in production</p><p>Experience designing data products and platform capabilities for AI/ML consumption, including Feature Store design, training dataset engineering, and ML data lineage is preferred</p><p>Experience working at the interface of a data platform team and an AI/ML team, translating model requirements into data infrastructure specifications and owning the data readiness handoff is preferred</p><p>Experience leading a data governance or catalogue implementation, from design through to business adoption</p><p>Life sciences, pharmaceutical, or other regulated industry experience is preferred</p><p>Skills :</p><p>Technical Competencies:</p><ul><li>Data Platform Architecture</li><li>Data Engineering, Pipeline Design & CDC Patterns</li><li>Data Modelling, Transformation & Engineering Standards</li><li>Data Governance, Quality & Catalogue</li><li>Analytics & BI Delivery</li><li>MLOps & ML Platform Foundations</li><li>Delivery Management & Agile Methods</li></ul><p>Platform & Technical Skills:</p><ul><li>Deep practical expertise in Azure data services: ADLS Gen2, Azure Data Factory, Azure DevOps</li><li>Hands-on production experience with Databricks, Delta Lake, notebooks, Unity Catalog, MLflow</li><li>Strong understanding of incremental load and CDC patterns across enterprise source systems (SAP, Veeva, SuccessFactors, and similar)</li><li>Power BI at the semantic layer level, understanding how the semantic layer should be designed for enterprise scale</li><li>CI/CD for data pipelines, practical implementation at production scale</li><li>Data quality frameworks, profiling, expectation testing, alerting, and remediation workflows</li><li>Working knowledge of modern data governance tooling: Unity Catalog, Collibra, Purview, or DataHub</li></ul><p>Leadership & Business Skills:</p><ul><li>Credible with both technical teams and senior business stakeholders</li><li>Strong delivery discipline, owns commitments, communicates risks early, and sizes work realistically</li><li>Structured thinker, able to take a complex current state and produce a clear, prioritised, sequenced roadmap</li><li>Strong written and verbal communication in English; Arabic proficiency valued</li><li>Cultural intelligence for working effectively across MENA, US, and Europe</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manage all activity within the marketing and public relations department, ensuring all brand standards are followed. Serve as the hotel s primary brand ambassador, ensuring that brand guidelines are followed. Develop the hotel s communication strategies and execute the marketing, public relations and marketing campaigns in conjunction with the Sales, Spa, Food and Beverage departments to ensure profit growth and brand exposure. This includes but is not limited to the following: Hotel photography Creative direction for advertisements PR pitch calendars and tactical activities Development and dissemination of media releases/minimum 2 per month Guest and sales collateral pieces Build brand partnerships and generate consumer event activations at the property level. Plan and execute 6 - 8 media events per year, ranging from restaurant launches, packages, media familiarization trips, etc . Research, analyze and monitor financial, technological and demographic factors so that market opportunities may be capitalized on. Plan and oversee the hotel s advertising and promotional activities, including print, electronic, radio, social and direct mail. Develop promotional materials, which including printed collaterals Liaise with the regional and corporate office on projects to support FRHI initiatives. Provide key messaging support for media interviews and for reputation management issues i.e. crisis communications. Develop and deliver insightful strategies and presentations to the executive committee and business departments where appropriate. Manage PR and marketing agency resources for ad hoc projects and campaigns. Update and regularly review all hotels restaurant and spa listings in both print and electronic media. Work with digital marketing to develop compelling consumer and media content. Submit monthly reports to the Dubai Regional Office (DRO) outlining return on investment (ROI) media awareness/coverage and key activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 5 - 8 years of experience in marketing/communications, preferably in a hotel environment. Excellent English written and verbal communication skills required. Proficiency in Word, Excel, and Database management software. The successful candidate will be an extremely organized, detail-oriented, professional, and a self-motivated team-player with excellent interpersonal skills. Must be able to work well under pressure and manage stakeholder expectations of from each property. University education preferred. Experience with/contacts within GCC media marketplace are an asset. Arabic language and written skills is an asset. Marketing and PR agency experience is an asset.</p><p></p></section>
<p><h4>Job summary</h4>
<p>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Developing & executing sales strategies</strong></p>
<ul>
<li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li>
<li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li>
<li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li>
<li>Assists with the development and implementation of promotions, both internal and external.</li>
</ul>
<p><strong>Maximizing revenue</strong></p>
<ul>
<li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li>
<li>Recommends booking goals for sales team members.</li>
</ul>
<p><strong>Managing sales activities</strong></p>
<ul>
<li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<p><strong>Analyzing & reporting on sales and financial data</strong></p>
<ul>
<li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li>
<li>Assists Revenue Management with completing accurate six period projections.</li>
<li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li>
<li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li>
<li>Ensures that a customer recognition program is in effect throughout Sales.</li>
<li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li>
</ul>
<p><strong>Building successful relationships</strong></p>
<ul>
<li>Develops and manages relationships with key stakeholders, both internal and external.</li>
<li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li>
<li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li>
<li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>
<p><h4>Job summary</h4>
<p>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Developing & executing sales strategies</strong></p>
<ul>
<li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li>
<li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li>
<li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li>
<li>Assists with the development and implementation of promotions, both internal and external.</li>
</ul>
<p><strong>Maximizing revenue</strong></p>
<ul>
<li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li>
<li>Recommends booking goals for sales team members.</li>
</ul>
<p><strong>Managing sales activities</strong></p>
<ul>
<li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<p><strong>Analyzing & reporting on sales and financial data</strong></p>
<ul>
<li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li>
<li>Assists Revenue Management with completing accurate six period projections.</li>
<li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li>
<li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li>
<li>Ensures that a customer recognition program is in effect throughout Sales.</li>
<li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li>
</ul>
<p><strong>Building successful relationships</strong></p>
<ul>
<li>Develops and manages relationships with key stakeholders, both internal and external.</li>
<li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li>
<li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li>
<li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>
<p><h4>Job summary</h4>
<p>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps increase guest and employee satisfaction through effective communications and training.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
</ul>
<h4>Core work activities</h4>
<h4>Supporting management of department operations and engineering budgets</h4>
<ul>
<li>Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</li>
<li>Helps establish priorities for total property maintenance needs.</li>
<li>Supervises the day to day operations of Engineering.</li>
<li>Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.</li>
<li>Maintains and operates equipment at optimum effectiveness, efficiency and safety.</li>
<li>Supervises distribution of repair work orders.</li>
<li>Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles and recreational facilities as needed.</li>
<li>Acts as technical liaison for all departments in property.</li>
<li>Supervises Engineering in the absence of the Director of Engineering.</li>
<li>Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</li>
<li>Selects and makes purchases of new equipment, supplies, and furnishings.</li>
<li>Inspects and evaluates the physical condition of facilities in order to determine the type of work required.</li>
<li>Manages parts, supplies and equipment inventories effectively by minimizing downtime and maximizing cash flow.</li>
<li>Performs inspections effectively.</li>
<li>Assists in evaluating and implementing new technologies, equipment and supplies.</li>
<li>Assists in establishing and implementing an energy conservation program.</li>
</ul>
<h4>Maintaining engineering standards</h4>
<ul>
<li>Helps ensure necessary permits and licenses for building and physical plant are obtained and kept current.</li>
<li>Helps ensure regulatory compliance to facility regulations and safety standards.</li>
<li>Ensures compliance with all Engineering departmental policies, standards and procedures.</li>
<li>Ensures all employees have the proper supplies, equipment and uniforms.</li>
</ul>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Empowers employees to provide excellent customer service.</li>
</ul>
<h4>Conducting human resources activities</h4>
<ul>
<li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li>
<li>Helps train employees in safety procedures.</li>
<li>Assists in training other department employees in fire protection, safety and evacuation procedures.</li>
<li>Provides feedback to employees based on observation of service behaviors.</li>
<li>Assists in performing operational activities as necessary.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>
<p><h4>Job summary</h4>
<p>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps increase guest and employee satisfaction through effective communications and training.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
</ul>
<h4>Core work activities</h4>
<h4>Supporting management of department operations and engineering budgets</h4>
<ul>
<li>Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</li>
<li>Helps establish priorities for total property maintenance needs.</li>
<li>Supervises the day to day operations of Engineering.</li>
<li>Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.</li>
<li>Maintains and operates equipment at optimum effectiveness, efficiency and safety.</li>
<li>Supervises distribution of repair work orders.</li>
<li>Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles and recreational facilities as needed.</li>
<li>Acts as technical liaison for all departments in property.</li>
<li>Supervises Engineering in the absence of the Director of Engineering.</li>
<li>Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</li>
<li>Selects and makes purchases of new equipment, supplies, and furnishings.</li>
<li>Inspects and evaluates the physical condition of facilities in order to determine the type of work required.</li>
<li>Manages parts, supplies and equipment inventories effectively by minimizing downtime and maximizing cash flow.</li>
<li>Performs inspections effectively.</li>
<li>Assists in evaluating and implementing new technologies, equipment and supplies.</li>
<li>Assists in establishing and implementing an energy conservation program.</li>
</ul>
<h4>Maintaining engineering standards</h4>
<ul>
<li>Helps ensure necessary permits and licenses for building and physical plant are obtained and kept current.</li>
<li>Helps ensure regulatory compliance to facility regulations and safety standards.</li>
<li>Ensures compliance with all Engineering departmental policies, standards and procedures.</li>
<li>Ensures all employees have the proper supplies, equipment and uniforms.</li>
</ul>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Empowers employees to provide excellent customer service.</li>
</ul>
<h4>Conducting human resources activities</h4>
<ul>
<li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li>
<li>Helps train employees in safety procedures.</li>
<li>Assists in training other department employees in fire protection, safety and evacuation procedures.</li>
<li>Provides feedback to employees based on observation of service behaviors.</li>
<li>Assists in performing operational activities as necessary.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps increase guest and employee satisfaction through effective communications and training.</p><p>CORE WORK ACTIVITIES Supporting management of Department Operations and Engineering Budgets Assists in effectively planning, scheduling and evaluating preventative maintenance programs. Helps establish priorities for total property maintenance needs. Supervises the day to day operations of Engineering. Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. Maintains and operates equipment at optimum effectiveness, efficiency and safety. Supervises distribution of repair work orders. Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles and recreational facilities as needed. Acts as technical liaison for all departments in property. Supervises Engineering in the absence of the Director of Engineering. Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. Selects and makes purchases of new equipment, supplies, and furnishings. Inspects and evaluates the physical condition of facilities in order to determine the type of work required. Manages parts, supplies and equipment inventories effectively by minimizing downtime and maximizing cash flow. Performs inspections effectively. Assists in evaluating and implementing new technologies, equipment and supplies. Assists in establishing and implementing an energy conservation program. Maintaining Engineering Standards Helps ensure necessary permits and licenses for building and physical plant are obtained and kept current. Helps ensure regulatory compliance to facility regulations and safety standards. Ensures compliance with all Engineering departmental policies, standards and procedures. Ensures all employees have the proper supplies, equipment and uniforms. Ensuring Exceptional Customer Service Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Empowers employees to provide excellent customer service. Conducting Human Resources Activities Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Helps train employees in safety procedures. Assists in training other department employees in fire protection, safety and evacuation procedures. Provides feedback to employees based on observation of service behaviors. Assists in performing operational activities as necessary.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</p></section>
<p><h4>About the company<\/h4>\n<p>Metal Technology of Indiana, Inc. (MTI) is an industrial solutions provider specializing in advanced metal coatings, component repair, and performance engineering. We partner with manufacturers to extend the life of critical equipment, improve performance, and solve challenges related to wear, corrosion, and durability. Our capabilities include a wide range of thermal spray and performance coating technologies, supported by metallurgical expertise to ensure solutions meet demanding specifications. From restoring worn components to enhancing new parts, our work helps customers reduce downtime and improve reliability across a variety of industries. MTI operates as an independent business unit focused on leveraging advanced surface engineering solutions under the IBC Group umbrella.<\/p>\n<p>MTI is an equal opportunity employer. Full-time employees qualify for additional benefits like medical, vision, and dental insurance, paid time off (i.e., vacation), and retirement savings options.<\/p>\n\n<h4>Essential duties and responsibilities<\/h4>\n<ul>\n<li><strong>Strategic execution:<\/strong> Communicate and execute MTI strategic goals and objectives.<\/li>\n<li><strong>Technical & operational leadership:<\/strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.<\/li>\n<li><strong>Project & group coordination:<\/strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.<\/li>\n<li><strong>Commercial & RFQ evaluation:<\/strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing\/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.<\/li>\n<li><strong>Relationship management:<\/strong> Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners.<\/li>\n<li><strong>Production alignment:<\/strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.<\/li>\n<li><strong>Financial accountability:<\/strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.<\/li>\n<li><strong>Budgeting & planning:<\/strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.<\/li>\n<li><strong>CapEx ownership:<\/strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.<\/li>\n<li><strong>Technical & methodological oversight:<\/strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.<\/li>\n<li><strong>Knowledge codification & SOPs:<\/strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust standard operating procedures (SOPs) to ensure repeatable shop-floor quality.<\/li>\n<li><strong>Subsurface & finishing operations:<\/strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding\/machining to tight dimensional blueprint tolerances.<\/li>\n<li><strong>Team development:<\/strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.<\/li>\n<li><strong>Executive reporting:<\/strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.<\/li>\n<li><strong>Administration & recordkeeping:<\/strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.<\/li>\n<li><strong>Quality & compliance audits:<\/strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.<\/li>\n<li><strong>Leadership support:<\/strong> Complete additional tasks or projects as assigned by company leadership.<\/li>\n<\/ul>\n\n<h4>Job requirements<\/h4>\n<ul>\n<li><strong>Citizenship status:<\/strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a \"U.S. person\" as defined under applicable export control laws, including ITAR\/EAR, or otherwise be authorized to access such data under applicable law.<\/li>\n<li><strong>Education:<\/strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.<\/li>\n<li><strong>Thermal spray expertise:<\/strong> Minimum 5\u201310 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage\/repair operations is highly desirable.<\/li>\n<li><strong>Operations experience:<\/strong> Must have 5\u201310 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is a plus.<\/li>\n<li><strong>Project management:<\/strong> Must have a minimum of 5\u201310 years of direct project management experience.<\/li>\n<li><strong>Leadership & communication:<\/strong> Must have demonstrated leadership experience and excellent communication skills.<\/li>\n<li><strong>Analytical capabilities:<\/strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.<\/li>\n<li><strong>CAD competency:<\/strong> Solidworks or equivalent 3-D modeling software experience is required.<\/li>\n<li><strong>Software proficiency:<\/strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).<\/li>\n<li><strong>Reporting:<\/strong> Must have the proven ability to write professional-level, highly technical reports.<\/li>\n<li><strong>Advanced work:<\/strong> Previous experience in industrial R&D and\/or government contract work is a plus.<\/li>\n<li><strong>Machining & metrology knowledge:<\/strong> Demonstrated familiarity with precision conventional\/CNC machining, industrial metrology instruments, and cylindrical\/surface grinding techniques required to finish hard thermal spray surfaces.<\/li>\n<li><strong>Regulated data handling:<\/strong> Familiarity with ITAR\/EAR compliance protocols and the secure management of controlled technical data packages.<\/li>\n<li><strong>Pre-employment screening:<\/strong> All employment at IBC is conditional upon successful results from background and drug testing.<\/li>\n<\/ul><\/p><p><\/p>
<p><h4>About the company<\/h4>\n<p>Metal Technology of Indiana, Inc. (MTI) is an industrial solutions provider specializing in advanced metal coatings, component repair, and performance engineering. We partner with manufacturers to extend the life of critical equipment, improve performance, and solve challenges related to wear, corrosion, and durability. Our capabilities include a wide range of thermal spray and performance coating technologies, supported by metallurgical expertise to ensure solutions meet demanding specifications. From restoring worn components to enhancing new parts, our work helps customers reduce downtime and improve reliability across a variety of industries. MTI operates as an independent business unit focused on leveraging advanced surface engineering solutions under the IBC Group umbrella.<\/p>\n<p>MTI is an equal opportunity employer. Full-time employees qualify for additional benefits like medical, vision, and dental insurance, paid time off (i.e., vacation), and retirement savings options.<\/p>\n\n<h4>Essential duties and responsibilities<\/h4>\n<ul>\n<li><strong>Strategic execution:<\/strong> Communicate and execute MTI strategic goals and objectives.<\/li>\n<li><strong>Technical & operational leadership:<\/strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.<\/li>\n<li><strong>Project & group coordination:<\/strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.<\/li>\n<li><strong>Commercial & RFQ evaluation:<\/strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing\/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.<\/li>\n<li><strong>Relationship management:<\/strong> Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners.<\/li>\n<li><strong>Production alignment:<\/strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.<\/li>\n<li><strong>Financial accountability:<\/strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.<\/li>\n<li><strong>Budgeting & planning:<\/strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.<\/li>\n<li><strong>CapEx ownership:<\/strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.<\/li>\n<li><strong>Technical & methodological oversight:<\/strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.<\/li>\n<li><strong>Knowledge codification & SOPs:<\/strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust standard operating procedures (SOPs) to ensure repeatable shop-floor quality.<\/li>\n<li><strong>Subsurface & finishing operations:<\/strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding\/machining to tight dimensional blueprint tolerances.<\/li>\n<li><strong>Team development:<\/strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.<\/li>\n<li><strong>Executive reporting:<\/strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.<\/li>\n<li><strong>Administration & recordkeeping:<\/strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.<\/li>\n<li><strong>Quality & compliance audits:<\/strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.<\/li>\n<li><strong>Leadership support:<\/strong> Complete additional tasks or projects as assigned by company leadership.<\/li>\n<\/ul>\n\n<h4>Job requirements<\/h4>\n<ul>\n<li><strong>Citizenship status:<\/strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a \"U.S. person\" as defined under applicable export control laws, including ITAR\/EAR, or otherwise be authorized to access such data under applicable law.<\/li>\n<li><strong>Education:<\/strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.<\/li>\n<li><strong>Thermal spray expertise:<\/strong> Minimum 5\u201310 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage\/repair operations is highly desirable.<\/li>\n<li><strong>Operations experience:<\/strong> Must have 5\u201310 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is a plus.<\/li>\n<li><strong>Project management:<\/strong> Must have a minimum of 5\u201310 years of direct project management experience.<\/li>\n<li><strong>Leadership & communication:<\/strong> Must have demonstrated leadership experience and excellent communication skills.<\/li>\n<li><strong>Analytical capabilities:<\/strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.<\/li>\n<li><strong>CAD competency:<\/strong> Solidworks or equivalent 3-D modeling software experience is required.<\/li>\n<li><strong>Software proficiency:<\/strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).<\/li>\n<li><strong>Reporting:<\/strong> Must have the proven ability to write professional-level, highly technical reports.<\/li>\n<li><strong>Advanced work:<\/strong> Previous experience in industrial R&D and\/or government contract work is a plus.<\/li>\n<li><strong>Machining & metrology knowledge:<\/strong> Demonstrated familiarity with precision conventional\/CNC machining, industrial metrology instruments, and cylindrical\/surface grinding techniques required to finish hard thermal spray surfaces.<\/li>\n<li><strong>Regulated data handling:<\/strong> Familiarity with ITAR\/EAR compliance protocols and the secure management of controlled technical data packages.<\/li>\n<li><strong>Pre-employment screening:<\/strong> All employment at IBC is conditional upon successful results from background and drug testing.<\/li>\n<\/ul><\/p><p><\/p>
<p><h4>Benefits:</h4>
<p><strong>401(k)</strong><br>
Health insurance<br>
Paid time off<br>
401(k) matching<br>
Dental insurance</p>
<p>This company is an equal opportunity employer. Full-time employees qualify for additional benefits like medical and dental insurance, paid time off (i.e. vacation), and retirement savings options.</p>
<h4>Essential duties and responsibilities</h4>
<p><strong>Strategic execution:</strong> Communicate and execute MTI strategic goals and objectives.</p>
<p><strong>Technical & operational leadership:</strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.</p>
<p><strong>Project & group coordination:</strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.</p>
<p><strong>Commercial & RFQ evaluation:</strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.</p>
<p><strong>Relationship management:</strong> Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners.</p>
<p><strong>Production alignment:</strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.</p>
<p><strong>Financial accountability:</strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.</p>
<p><strong>Budgeting & planning:</strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.</p>
<p><strong>CapEx ownership:</strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.</p>
<p><strong>Technical & methodological oversight:</strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.</p>
<p><strong>Knowledge codification & SOPs:</strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust Standard Operating Procedures (SOPs) to ensure repeatable shop-floor quality.</p>
<p><strong>Subsurface & finishing operations:</strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding/machining to tight dimensional blueprint tolerances.</p>
<p><strong>Team development:</strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.</p>
<p><strong>Executive reporting:</strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.</p>
<p><strong>Administration & recordkeeping:</strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.</p>
<p><strong>Quality & compliance audits:</strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.</p>
<p><strong>Leadership support:</strong> Complete additional tasks or projects as assigned by company leadership.</p>
<h4>Job requirements</h4>
<p><strong>Citizenship status:</strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a U.S. person as defined under applicable export control laws, including ITAR/EAR, or otherwise be authorized to access such data under applicable law.</p>
<p><strong>Education:</strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.</p>
<p><strong>Operations experience:</strong> Must have 5-10 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is preferred.</p>
<p><strong>Project management:</strong> Must have a minimum of 5-10 years of direct project management experience.</p>
<p><strong>Leadership & communication:</strong> Must have demonstrated leadership experience and excellent communication skills.</p>
<p><strong>Analytical capabilities:</strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.</p>
<p><strong>CAD competency:</strong> SolidWorks or equivalent 3-D modeling software experience is required.</p>
<p><strong>Software proficiency:</strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).</p>
<p><strong>Reporting:</strong> Must have the proven ability to write professional-level, highly technical reports.</p>
<p><strong>Advanced work:</strong> Previous experience in industrial R&D and/or government contract work is preferred.</p>
<p><strong>Thermal spray expertise:</strong> Minimum 5-10 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage/repair operations is highly desirable.</p>
<p><strong>Machining & metrology knowledge:</strong> Demonstrated familiarity with precision conventional/CNC machining, industrial metrology instruments, and cylindrical/surface grinding techniques required to finish hard thermal spray surfaces.</p>
<p><strong>Regulated data handling:</strong> Familiarity with ITAR/EAR compliance protocols and the secure management of controlled technical data packages.</p>
<p><strong>Pre-employment screening:</strong> All employment at IBC is conditional upon successful results from background and drug testing.</p></p><p></p>
<p><h4>Benefits:</h4>
<p><strong>401(k)</strong><br>
Health insurance<br>
Paid time off<br>
401(k) matching<br>
Dental insurance</p>
<p>This company is an equal opportunity employer. Full-time employees qualify for additional benefits like medical and dental insurance, paid time off (i.e. vacation), and retirement savings options.</p>
<h4>Essential duties and responsibilities</h4>
<p><strong>Strategic execution:</strong> Communicate and execute MTI strategic goals and objectives.</p>
<p><strong>Technical & operational leadership:</strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.</p>
<p><strong>Project & group coordination:</strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.</p>
<p><strong>Commercial & RFQ evaluation:</strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.</p>
<p><strong>Relationship management:</strong> Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners.</p>
<p><strong>Production alignment:</strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.</p>
<p><strong>Financial accountability:</strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.</p>
<p><strong>Budgeting & planning:</strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.</p>
<p><strong>CapEx ownership:</strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.</p>
<p><strong>Technical & methodological oversight:</strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.</p>
<p><strong>Knowledge codification & SOPs:</strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust Standard Operating Procedures (SOPs) to ensure repeatable shop-floor quality.</p>
<p><strong>Subsurface & finishing operations:</strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding/machining to tight dimensional blueprint tolerances.</p>
<p><strong>Team development:</strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.</p>
<p><strong>Executive reporting:</strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.</p>
<p><strong>Administration & recordkeeping:</strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.</p>
<p><strong>Quality & compliance audits:</strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.</p>
<p><strong>Leadership support:</strong> Complete additional tasks or projects as assigned by company leadership.</p>
<h4>Job requirements</h4>
<p><strong>Citizenship status:</strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a U.S. person as defined under applicable export control laws, including ITAR/EAR, or otherwise be authorized to access such data under applicable law.</p>
<p><strong>Education:</strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.</p>
<p><strong>Operations experience:</strong> Must have 5-10 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is preferred.</p>
<p><strong>Project management:</strong> Must have a minimum of 5-10 years of direct project management experience.</p>
<p><strong>Leadership & communication:</strong> Must have demonstrated leadership experience and excellent communication skills.</p>
<p><strong>Analytical capabilities:</strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.</p>
<p><strong>CAD competency:</strong> SolidWorks or equivalent 3-D modeling software experience is required.</p>
<p><strong>Software proficiency:</strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).</p>
<p><strong>Reporting:</strong> Must have the proven ability to write professional-level, highly technical reports.</p>
<p><strong>Advanced work:</strong> Previous experience in industrial R&D and/or government contract work is preferred.</p>
<p><strong>Thermal spray expertise:</strong> Minimum 5-10 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage/repair operations is highly desirable.</p>
<p><strong>Machining & metrology knowledge:</strong> Demonstrated familiarity with precision conventional/CNC machining, industrial metrology instruments, and cylindrical/surface grinding techniques required to finish hard thermal spray surfaces.</p>
<p><strong>Regulated data handling:</strong> Familiarity with ITAR/EAR compliance protocols and the secure management of controlled technical data packages.</p>
<p><strong>Pre-employment screening:</strong> All employment at IBC is conditional upon successful results from background and drug testing.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartistu00ae and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Manage all activity within the marketing and public relations department, ensuring all brand standards are followed.<br>
Serve as the hotelu2019s primary brand ambassador, ensuring that brand guidelines are followed.<br>
Develop the hotelu2019s communication strategies and execute the marketing, public relations and marketing campaigns in conjunction with the Sales, Spa, Food and Beverage departments to ensure profit growth and brand exposure.<br>
This includes but is not limited to the following:</p>
<ul>
<li>Hotel photography</li>
<li>Creative direction for advertisements</li>
<li>PR pitch calendars and tactical activities</li>
<li>Development and dissemination of media releases, minimum 2 per month</li>
<li>Guest and sales collateral pieces</li>
<li>Build brand partnerships and generate consumer event activations at the property level</li>
<li>Plan and execute 6 - 8 media events per year, ranging from restaurant launches, packages, media familiarization trips, etc.</li>
<li>Research, analyze and monitor financial, technological and demographic factors so that market opportunities may be capitalized on</li>
<li>Plan and oversee the hotelu2019s advertising and promotional activities, including print, electronic, radio, social and direct mail</li>
<li>Develop promotional materials, including printed collateral</li>
<li>Liaise with the regional and corporate office on projects to support FRHI initiatives</li>
<li>Provide key messaging support for media interviews and for reputation management issues, i.e. crisis communications</li>
<li>Develop and deliver insightful strategies and presentations to the executive committee and business departments where appropriate</li>
<li>Manage PR and marketing agency resources for ad hoc projects and campaigns</li>
<li>Update and regularly review all hotelsu2019 restaurant and spa listings in both print and electronic media</li>
<li>Work with digital marketing to develop compelling consumer and media content</li>
<li>Submit monthly reports to the Dubai Regional Office (DRO) outlining return on investment (ROI), media awareness/coverage and key activities</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 5 - 8 years of experience in marketing/communications, preferably in a hotel environment</li>
<li>Excellent English written and verbal communication skills required</li>
<li>Proficiency in Word, Excel, and database management software</li>
<li>The successful candidate will be an extremely organized, detail-oriented, professional, and a self-motivated team player with excellent interpersonal skills</li>
<li>Must be able to work well under pressure and manage stakeholder expectations from each property</li>
<li>University education preferred</li>
<li>Experience with or contacts within GCC media marketplace are an asset</li>
<li>Arabic language and written skills is an asset</li>
<li>Marketing and PR agency experience is an asset</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartistu00ae and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Manage all activity within the marketing and public relations department, ensuring all brand standards are followed.<br>
Serve as the hotelu2019s primary brand ambassador, ensuring that brand guidelines are followed.<br>
Develop the hotelu2019s communication strategies and execute the marketing, public relations and marketing campaigns in conjunction with the Sales, Spa, Food and Beverage departments to ensure profit growth and brand exposure.<br>
This includes but is not limited to the following:</p>
<ul>
<li>Hotel photography</li>
<li>Creative direction for advertisements</li>
<li>PR pitch calendars and tactical activities</li>
<li>Development and dissemination of media releases, minimum 2 per month</li>
<li>Guest and sales collateral pieces</li>
<li>Build brand partnerships and generate consumer event activations at the property level</li>
<li>Plan and execute 6 - 8 media events per year, ranging from restaurant launches, packages, media familiarization trips, etc.</li>
<li>Research, analyze and monitor financial, technological and demographic factors so that market opportunities may be capitalized on</li>
<li>Plan and oversee the hotelu2019s advertising and promotional activities, including print, electronic, radio, social and direct mail</li>
<li>Develop promotional materials, including printed collateral</li>
<li>Liaise with the regional and corporate office on projects to support FRHI initiatives</li>
<li>Provide key messaging support for media interviews and for reputation management issues, i.e. crisis communications</li>
<li>Develop and deliver insightful strategies and presentations to the executive committee and business departments where appropriate</li>
<li>Manage PR and marketing agency resources for ad hoc projects and campaigns</li>
<li>Update and regularly review all hotelsu2019 restaurant and spa listings in both print and electronic media</li>
<li>Work with digital marketing to develop compelling consumer and media content</li>
<li>Submit monthly reports to the Dubai Regional Office (DRO) outlining return on investment (ROI), media awareness/coverage and key activities</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 5 - 8 years of experience in marketing/communications, preferably in a hotel environment</li>
<li>Excellent English written and verbal communication skills required</li>
<li>Proficiency in Word, Excel, and database management software</li>
<li>The successful candidate will be an extremely organized, detail-oriented, professional, and a self-motivated team player with excellent interpersonal skills</li>
<li>Must be able to work well under pressure and manage stakeholder expectations from each property</li>
<li>University education preferred</li>
<li>Experience with or contacts within GCC media marketplace are an asset</li>
<li>Arabic language and written skills is an asset</li>
<li>Marketing and PR agency experience is an asset</li>
</ul></p><p></p>
<p>علن شركة <strong>Systechzone</strong> عن توفر شاغر للانضمام إلى فريقها في مجال <strong>خدمة العملاء، متابعة الزبائن، وتنسيق وإدارة المشاريع</strong>.</p><p><strong>المهام والمسؤوليات:</strong></p><ul><li>متابعة العملاء الحاليين والجدد والتأكد من رضاهم عن الخدمات المقدمة.</li><li>التواصل المستمر مع العملاء وفهم احتياجاتهم وملاحظاتهم.</li><li>متابعة المشاريع والتأكد من سير العمل حسب الخطة والجدول الزمني.</li><li>التنسيق بين العملاء وفريق البرمجة والتصميم والتسويق.</li><li>متابعة المهام والمخرجات والتأكد من إنجازها في الوقت المحدد.</li><li>إعداد ومتابعة خطط العمل والمواعيد النهائية للمشاريع.</li><li>متابعة طلبات وتعديلات العملاء وإيصالها للفريق المختص.</li><li>إعداد تقارير دورية عن حالة المشاريع والعملاء.</li><li>متابعة المشاكل والتحديات والعمل على حلها أو تصعيدها للجهة المختصة.</li><li>متابعة الفواتير والمدفوعات مع العملاء بالتنسيق مع الإدارة.</li><li>المحافظة على علاقة مهنية ومستمرة مع العملاء والعمل على تطويرها.</li><li>المساهمة في اكتشاف فرص جديدة لتقديم خدمات إضافية للعملاء.</li><li>استخدام أدوات إدارة المشاريع و<strong>CRM</strong> وأنظمة متابعة المهام.</li><li>الاستمرار في تطوير المهارات في خدمة العملاء وإدارة المشاريع والتقنيات الحديثة و<strong>AI</strong>.</li></ul><p><strong>المتطلبات:</strong></p><ul><li>خبرة في خدمة العملاء، Customer Success، Project Coordination أو Project Management.</li><li>مهارات ممتازة في التواصل والتفاوض والمتابعة.</li><li>القدرة على تنظيم وإدارة عدة مشاريع ومهام في نفس الوقت.</li><li>مهارات قوية في حل المشاكل وإدارة الوقت.</li><li>إجادة استخدام الكمبيوتر وMicrosoft Office / Google Workspace.</li><li>معرفة جيدة بأدوات إدارة المشاريع مثل <strong>Odoo, Trello, أو ما يعادلها</strong>.</li><li>معرفة جيدة باستخدام أدوات <strong>AI</strong> تعتبر ميزة إضافية.</li><li>إجادة اللغة الإنجليزية قراءة وكتابة ومحادثة.</li><li>شخصية منظمة، مسؤولة، مبادرة، وقادرة على العمل ضمن فريق.</li></ul><p><strong>مكان العمل:</strong> الأردن</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Overview </b>Our client is seeking an experienced Commercial Director to lead the commercial strategy and retail operations for a leading fashion retail business. The successful candidate will be responsible for driving revenue growth, optimizing merchandising and inventory performance, enhancing customer experience, and leading business expansion while ensuring operational excellence across multiple retail locations. Key Responsibilities <br> Develop and execute the overall commercial strategy to achieve sustainable sales growth across all retail stores. <br> Monitor and improve key retail KPIs, including Sales, ATV, UPT, Conversion Rate, Footfall, Capture Rate, and Customer Satisfaction. <br> Lead merchandise planning, buying strategy, inventory management, and Open-to-Buy (OTB) planning. <br> Optimize stock allocation, replenishment, and sell-through performance to maximize profitability and minimize excess inventory. <br> Develop and implement commercial marketing initiatives, CRM programs, and customer loyalty strategies. <br> Ensure consistent brand standards, visual merchandising, and operational excellence across all retail locations. <br> Lead, coach, and develop commercial and retail teams while fostering a high-performance culture. <br> Drive continuous improvement of the customer journey and customer experience across all stores. <br> Evaluate market opportunities and lead retail expansion initiatives, including new store openings. <br> Prepare executive reports and present commercial performance and strategic recommendations to senior management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements <br> Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field. <br> Jordanian nationality with proven GCC experience is required. <br> Minimum 10 years of experience in fashion or lifestyle retail, including at least 5 years in a senior commercial leadership role . <br> Strong expertise in commercial management, merchandising, buying, retail operations, and inventory planning. <br> Proven experience managing multi-store retail operations and delivering sales growth and profitability. <br> Strong understanding of retail KPIs, customer experience, and commercial performance management. <br> Excellent leadership, strategic planning, analytical, and communication skills. <br> Experience with ERP systems and retail management software. <br> Fluency in both Arabic and English.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Managing Director- Jordan Operations (Serving a US Based Wealth Management Firm)</p><p><span >Position: Managing Director- Jordan Operations (Serving a US Based Wealth Management Firm)</span></p><p>Location: Jordan</p><p>City: Amman</p><p>Sector: Financial Services</p><p>Years of Experience 10 to 15 minimum</p><p>Qualification: Education Bachelor s degree in Finance, Accounting, Business Administration, Economics, Financial Planning, or a related field. MBA or CFA, CFP, CPA, or CMA credentials are highly desirable.</p><p>Salary: Highly Competitive Executive Market Rate + Performance Incentive</p><p>Workdays: 5</p><p>Description:</p><p>Our client is a pioneering U.S.-based Islamic wealth management and registered investment advisory firm managing several billion dollars in assets on behalf of individuals, families, retirement plans, charitable organizations, and institutions. The firm combines fiduciary excellence, stewardship, ethical investing, and faith-based principles to help clients preserve, grow, and transfer wealth responsibly across generations. Rather than viewing wealth as something to be owned, the firm believes wealth is entrusted to our care and should be managed with integrity, wisdom, and long-term responsibility. As part of its international expansion, the firm is establishing a strategic Operations and Client Service Center in Amman, Jordan, that will become a critical extension of its U.S. wealth management platform. Position Summary The Managing Director will serve as the senior executive responsible for establishing, leading, and scaling the Jordan Operations Center. This is considerably more than a traditional office management role. The successful candidate will build an enduring institution that supports one of the leading Islamic wealth management firms in the United States. The Managing Director will be responsible for developing the people, culture, operational infrastructure, and leadership capacity necessary to support a world-class client service organization. Operating primarily during U.S. Eastern business hours, the Managing Director will work closely with the firm s executive leadership in the United States to ensure seamless collaboration, operational excellence, and exceptional service delivery. The successful candidate will possess strong financial services expertise, exceptional leadership abilities, excellent English communication skills, and a passion for building high-performing organizations founded on integrity, stewardship, accountability, and continuous improvement. The ultimate objective is to institutionalize a culture of stewardship in which every client interaction, operational process, and employee reflects the firm s commitment to excellence, fiduciary responsibility, and service. Core Responsibilities</p><p>1. Country Leadership & Institutional Development</p><ul><li>Launch, establish, and lead the Jordan Operations Center.</li><li>Build a scalable operational infrastructure capable of supporting the firm s long-term international growth.</li><li>Establish the Jordan office as a trusted and indispensable extension of the U.S. organization.</li><li>Ensure full compliance with Jordanian labor laws, employment regulations, corporate governance requirements, and government registrations.</li><li>Manage local vendors, service providers, and regulatory relationships.</li></ul><p>2. Talent Acquisition, Leadership & Culture</p><ul><li>Recruit, hire, develop, mentor, and retain exceptional professionals.</li><li>Build a disciplined, highly engaged, mission-driven client service organization.</li><li>Develop future leaders through coaching, succession planning, and professional development.</li><li>Foster a culture built upon stewardship, trust, accountability, collaboration, and continuous learning.</li><li>Establish performance management systems that encourage ownership and excellence.</li></ul><p>3. Wealth Management Operations & Client Service Excellence</p><ul><li>Provide executive oversight of wealth management support operations, including client onboarding, account administration, custodial coordination, financial planning support, and investment operations.</li><li>Ensure operational accuracy, responsiveness, confidentiality, and exceptional client service.</li><li>Build systems that consistently exceed U.S. wealth management service standards.</li><li>Develop proactive client follow-up procedures that strengthen long-term client relationships.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Bachelor s degree in Finance, Accounting, Business Administration, Economics, Financial Planning, or a related field. MBA or CFA, CFP, CPA, or CMA credentials are highly desirable.</p><p></p></section>