Strategic Planning Manager Jobs - Amman Jordan

<p><h4>Description</h4> <p>Mindrift is looking for skilled full-stack web app developers (JavaScript/TypeScript + Python or Node) to join the Tendem project and build interactive browser-based applications within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem agents that handle repetitive tasks, while you provide full-stack engineering expertise, architectural judgment, and quality control to ensure web apps are functional, robust, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience in modern frontend frameworks, backend APIs, databases, and shipping interactive web products end-to-end.</p> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <h4>About the role</h4> <p>This is a freelance role for a Tendem project. As a full-stack web app developer, you'll design, build, and refine browser-based applications with real logic, state, persistence, and user input — from habit trackers and budgeting tools to internal dashboards, mini-SaaS tools, and AI-powered apps. You may also work on standalone Python applications and data-processing scripts that sit alongside or behind these products.</p> <h4>Key responsibilities</h4> <ul> <li>Build interactive web applications with frontend (React, Next.js, Vue, or similar) and a backend API (Python/FastAPI/Flask or Node/Express).</li> <li>Design and implement data models, schemas, and persistence layers using SQL (PostgreSQL, SQLite) or NoSQL stores.</li> <li>Implement authentication, sessions, and basic role-based access where needed.</li> <li>Integrate third-party APIs and AI/LLM services (OpenAI, Anthropic, or similar) into product features.</li> <li>Handle state management, user input validation, error states, and loading states cleanly.</li> <li>Build standalone Python tools and scripts where required by the task (data processing, API clients, lightweight backend utilities).</li> <li>Evaluate AI-generated full-stack code and refactor it for correctness, security, performance, and maintainability.</li> <li>Write clear, testable code and debug end-to-end issues across frontend, backend, and database.</li> </ul> <h4>Requirements and benefits</h4> <ul> <li>At least 3 years of relevant experience in full-stack web development or shipping interactive web applications (required).</li> <li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li> <li>Candidates should have a strong foundation in full-stack web development, modern frontend frameworks, backend architecture, and building interactive browser-based applications end-to-end. We are looking for specialists who can confidently work across frontend, backend, databases, and APIs, design robust application logic, and refine AI-assisted output into production-ready products. Strong problem-solving skills, attention to detail, and the ability to independently architect and ship complete features are essential.</li> <li>Strong command of JavaScript/TypeScript and at least one modern frontend framework (React, Next.js, Vue, Svelte, or similar).</li> <li>Solid backend experience in Python (FastAPI, Flask, Django) and/or Node.js (Express, NestJS).</li> <li>Hands-on experience with relational databases (PostgreSQL, MySQL, SQLite) and basic schema design.</li> <li>Experience implementing REST APIs, request validation, error handling, and authentication flows.</li> <li>Familiarity with deployment platforms (Vercel, Netlify, Render, Fly.io, Railway, or similar).</li> <li>Experience integrating LLM APIs or other AI services into product features is a strong plus.</li> <li>Comfortable with version control (Git) and basic testing practices.</li> <li>Strong attention to detail and commitment to building working, robust products — not demos.</li> <li>Self-directed work ethic with the ability to architect, build, and ship features independently.</li> <li>Portfolio of shipped web applications (required).</li> <li>English proficiency: upper-intermediate (B2) or above (required).</li> </ul> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p> <h4>Why this freelance opportunity might be a great fit for you?</h4> <ul> <li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li> <li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li> <li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Mindrift is looking for skilled full-stack web app developers (JavaScript/TypeScript + Python or Node) to join the Tendem project and build interactive browser-based applications within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide full-stack engineering expertise, architectural judgment, and quality control to ensure web apps are functional, robust, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience in modern frontend frameworks, backend APIs, databases, and shipping interactive web products end-to-end.</p> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <h4>About the role</h4> <p>This is a freelance role for a Tendem project. As a full-stack web app developer, you'll design, build, and refine browser-based applications with real logic, state, persistence, and user input — from habit trackers and budgeting tools to internal dashboards, mini-SaaS tools, and AI-powered apps. You may also work on standalone Python applications and data-processing scripts that sit alongside or behind these products.</p> <h4>Key responsibilities</h4> <ul> <li>Build interactive web applications with frontend (React, Next.js, Vue, or similar) and a backend API (Python/FastAPI/Flask or Node/Express).</li> <li>Design and implement data models, schemas, and persistence layers using SQL (PostgreSQL, SQLite) or NoSQL stores.</li> <li>Implement authentication, sessions, and basic role-based access where needed.</li> <li>Integrate third-party APIs and AI/LLM services (OpenAI, Anthropic, or similar) into product features.</li> <li>Handle state management, user input validation, error states, and loading states cleanly.</li> <li>Build standalone Python tools and scripts where required by the task (data processing, API clients, lightweight backend utilities).</li> <li>Evaluate AI-generated full-stack code and refactor it for correctness, security, performance, and maintainability.</li> <li>Write clear, testable code and debug end-to-end issues across frontend, backend, and database.</li> </ul> <h4>Requirements and benefits</h4> <ul> <li>At least 3 years of relevant experience in full-stack web development or shipping interactive web applications (required).</li> <li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li> <li>Candidates should have a strong foundation in full-stack web development, modern frontend frameworks, backend architecture, and building interactive browser-based applications end-to-end. We are looking for specialists who can confidently work across frontend, backend, databases, and APIs, design robust application logic, and refine AI-assisted output into production-ready products. Strong problem-solving skills, attention to detail, and the ability to independently architect and ship complete features are essential.</li> <li>Strong command of JavaScript/TypeScript and at least one modern frontend framework (React, Next.js, Vue, Svelte, or similar).</li> <li>Solid backend experience in Python (FastAPI, Flask, Django) and/or Node.js (Express, NestJS).</li> <li>Hands-on experience with relational databases (PostgreSQL, MySQL, SQLite) and basic schema design.</li> <li>Experience implementing REST APIs, request validation, error handling, and authentication flows.</li> <li>Familiarity with deployment platforms (Vercel, Netlify, Render, Fly.io, Railway, or similar).</li> <li>Experience integrating LLM APIs or other AI services into product features is a strong plus.</li> <li>Comfortable with version control (Git) and basic testing practices.</li> <li>Strong attention to detail and commitment to building working, robust products — not demos.</li> <li>Self-directed work ethic with the ability to architect, build, and ship features independently.</li> <li>Portfolio of shipped web applications (required).</li> <li>English proficiency: Upper-intermediate (B2) or above (required).</li> </ul> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p> <h4>Why this freelance opportunity might be a great fit for you?</h4> <ul> <li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li> <li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li> <li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li> </ul></p><p></p>

<p>Responsibilities<br>Create, schedule, and publish engaging content across social media platforms.<br>Monitor social media trends and competitor activities.<br>Manage community engagement and respond to customer inquiries.<br>Plan and execute paid digital campaigns.<br>Analyze campaign performance and prepare monthly reports.<br>Collaborate with the marketing team on promotional campaigns.<br>Maintain brand consistency across all platforms.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Marketing, Communications, or a related field.<br>2-4 years of experience in social media management.<br>Excellent copywriting and content creation skills.<br>Experience with Meta Business Suite, LinkedIn, TikTok, Instagram, and social media management tools.<br>Knowledge of Canva, Adobe Creative Suite, or similar design tools is preferred.<br>Strong analytical and communication skills.</p>

<p>&nbsp;</p> <p>TERMS OF REFERENCE</p> <p>Oxfam is a global movement of people who are fighting inequality to end poverty and injustice. Across regions, from the local to the global, we work with people to bring change that lasts.</p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td colspan="2" > <p><strong>OVERVIEW</strong></p> </td> </tr> <tr> <td > <p><strong>Title and brief description of the requirement</strong></p> </td> <td > <p>Consultancy for Accessibility Assessment, Focus Group Discussions (FGD) with Persons with Disabilities (PWDs) and Trainings</p> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Delivery location</strong></p> </td> <td > <p>Zarqa Irbid-Amman</p> </td> </tr> <tr> <td > <p><strong>Contract start date</strong></p> </td> <td > <p>Mid-September.2026</p> </td> </tr> <tr> <td > <p><strong>How to apply</strong></p> </td> <td > <p>Interested candidates are invited to submit:</p> <p>Technical and Financial Offer</p> <p><em>See section ‘6. Application Process’ for further details</em></p> </td> </tr> <tr> <td > <p><strong>Deadline for submission of offers</strong></p> </td> <td > <p>30.Aug.2026</p> </td> </tr> <tr> <td > <p><strong>Specific considerations</strong></p> </td> <td > <p>&nbsp;</p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <h1>1.BACKGROUND AND CONTEXT</h1> <p>Oxfam has been working in Jordan since 1990, responding to the Syrian refugee crisis and addressing structural inequalities affecting vulnerable populations, including women and girls with disabilities. Oxfam's programming focuses on ensuring equitable access to essential services, promoting gender justice, and advocating for the rights of marginalized groups.</p> <p>This assignment falls under a project funded by Global Affairs Canada (GAC), implemented by Oxfam in partnership with FOCCEC (Forearm for change). The project aims to support and enhance access to health services for vulnerable females in Jordan by enhancing inclusive health services and improving the quality of reproductive health care for women and girls of different ages, with a particular focus on persons with disabilities (PWDs) accessing these services.</p> <p>This Terms of Reference seeks to engage a qualified service provider to facilitate participatory sessions with PWD to identify physical and procedural barriers faced when utilizing these facilities.</p> <p>&nbsp;</p> <p>&nbsp;</p> <h1>2.SPECIFICATION OF GOODS OR SERVICES OR WORK REQUIRED</h1> <p>To conduct a comprehensive accessibility audit &nbsp;of &nbsp;Two designated health centers &nbsp;that will be located in Two locations out of the following three&nbsp; ( Zarqa, Amman, Irbid)Further more &nbsp;facilitate Focus Group Discussions (FGDs) with PWDs to gather qualitative data on their experiences when it comes to reach Health centers ,PWD feedback will be used to utilize upon creating the accessibility Plans, The goal is to produce a prioritized, costed, and regulation-compliant plan to make each health center PWD-friendly.</p> <p>Furthermore, Oxfam might add one task which is Train Health Workers and Community Leaders on How to deal with PWD with primer focus on SRHR ,the organization is open for those who wish to share training manuals or Topics to be covered based on their Experience.</p> <p>&nbsp;</p> <h1>3.METHODOLOGY</h1> <p>The consultant is expected to:</p> <ul> <li>Review Project Main Documents</li> <li>Review the existing Construction Code and relevant national disability/inclusion policies to ensure compliance.</li> <li>Organize and conduct at least 6Focus Group Discussions in two governorates with PWDs, in addition to KII, aiming to consult with up to 100 persons from PWD and Health Worker. The participants must represent a diverse range of disabilities, including but not limited to: <ol> <li>Physical/Mobility impairments (wheelchair users, crutch users).</li> <li>Visual impairments.</li> <li>Hearing impairments.</li> <li>Intellectual/psychosocial disabilities.</li> </ol> </li> </ul> <p>FGB will be conducted to highlight and understand the limitations, challenges, and risks PWDs face when accessing health centers (e.g., entrance, waiting areas, consultation rooms, bathrooms, and signage).</p> <p>Conduct FGDs with Health Workers to identify their Training Gaps and Misconceptions</p> <ul> <li>Visit each of the 2-3 health centers provided by the Oxfam to conduct physical inspections.</li> <li>For each health center, develop a detailed clear accessibility plan (Slandered Requirements, Detailed description, Environmental Risks, Mitigation measure, Building Codes, etc..) that include:</li> </ul> <ol> <li>A list of current barriers.</li> <li>Recommended Materials with clear Specification (The specific type of material needed (e.g., aluminium ramps, tactile paving, grab bars, beds, Material utilize braille language, Customized leaflet and Brochures..etc)</li> <li>Each recommended item must be explicitly referenced and linked to the specific clause/number of the national construction code/regulation (e.g., "Item: x - Regulation xxxx</li> <li>The number of units/tools needed per center.</li> <li>Items detailed specification with Picture of it, Approximate cost per tool and total cost for the enhancement needed for each center.</li> <li>A summary table ranking the required modifications across all centers based on urgency, cost, and impact.</li> </ol> <ul> <li>After Procuring item conduct a final visit to ensure the items are utilized in the write way, and have Pics of Before and After</li> <li>&nbsp;Consultant might be requested to Train up to 100 persons from the Health Worker and the Local Communities on the Disability Etiquette, SRHR for PWD (Training should Take into consideration calculating the percentage of Knowledge gain, the satisfaction of the Trainees and the Changes of attitude participants reached after receiving the Trainings)</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <h2>Planned timeline</h2> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>Activity / Milestone</strong></p> </td> <td > <p><strong>Outputs or Deliverables</strong></p> </td> <td > <p><strong>Estimated days</strong></p> </td> <td > <p><strong>Timeline</strong></p> </td> </tr> <tr> <td > <p><em>Kick-off meeting</em></p> </td> <td > <p>Agree on main points of the assignment</p> </td> <td > <p>Half day</p> </td> <td > <p>Day of Signing the contract</p> </td> </tr> <tr> <td > <p>Inception Report</p> </td> <td > <p>Review Project Documents provide inception report that include</p> <p>Methodology including and not limited to, ways of Mapping and Reaching for Targeted Groups, stakeholder Names if available.</p> <p>FGD/KII questions, Approach for Accessibility plan,</p> <p>Manual and pre-post-test for the Training Manual</p> </td> <td > <p>1-3</p> </td> <td > <p>Day of Signing the contract</p> </td> </tr> <tr> <td > <p>Conducting FGDs with PWDs</p> <p>&nbsp;</p> </td> <td > <p>Mobilize and Conduct FGD, KII in the Targeted Location, prepare detailed Report /Action plan for the Sessions</p> </td> <td > <p>4-11</p> </td> <td > <p>Day of Signing the contract</p> </td> </tr> <tr> <td > <p>Site Visits (Health Centers)</p> <p>&nbsp;</p> </td> <td > <p>Visit each of the Location as provided by Oxfam to conduct the requested Accessibility Assessment</p> </td> <td > <p>11-14</p> </td> <td > <p>Day of Signing the contract</p> </td> </tr> <tr> <td > <p>Accessibility Plan</p> </td> <td > <p>Full accessibility plan per Center highlights main items to be procured to make the &nbsp;center adequate for PWD Using with clear specification and cost per item, along with being linked to the Construction code as per the national code and approved by Civil defines</p> </td> <td > <p>15-22</p> </td> <td > <p>Day of Signing the contract</p> </td> </tr> <tr> <td > <p>Training-Might be requested from the Consultant</p> </td> <td > <p>Train 100 Health Worker and members of the local community on how to deal with PWD</p> <p>Deliver final report with attendance sheets, training agenda, pre-post-test, and report on</p> <p>the satisfaction of the trainee’s knowledge gain</p> <p>Attitude change in relation to PWD rights for SRHR</p> <p>&nbsp;</p> <p>Exact Participant for the Training will be identified by&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oxfam</p> </td> <td > <p>10-30</p> </td> <td > <p>Day of Signing the contract</p> </td> </tr> <tr> <td > <p>Incorporation of Feedback &amp; Final Report</p> <p>&nbsp;</p> </td> <td > <p>Final Report</p> </td> <td > <p>31-40</p> </td> <td > <p>Day of Signing the contract</p> </td> </tr> <tr> <td > <p>Last Visit</p> </td> <td > <p>Upon finalizing the procurement and the Installation of the needed items</p> </td> <td > <p>&nbsp;</p> </td> <td > <p>TBD</p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <h1>4.TIMEFRAME AND PAYMENT SCHEDULE Remuneration is based on submission of final deliverables according to the schedule below.</h1> <table align="center" border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>No.</strong></p> </td> <td > <p><strong>Deliverables or Documents to be delivered</strong></p> </td> <td > <p><strong>Estimated Dates</strong></p> </td> <td > <p><strong>% Payment</strong></p> </td> </tr> <tr> <td > <p>1</p> </td> <td > <p><strong>DELIVERABLE 1</strong></p> <p>FGD Reports</p> </td> <td > <p>&nbsp;</p> </td> <td > <p>25%</p> </td> </tr> <tr> <td > <p>2</p> </td> <td > <p><strong>DELIVERABLE 2</strong></p> <p>Accessibility Plan</p> </td> <td > <p>&nbsp;</p> </td> <td > <p>25%</p> </td> </tr> <tr> <td > <p>3</p> </td> <td > <p><strong>DELIVERABLE 3</strong></p> <p>Final Report</p> </td> <td > <p>&nbsp;</p> </td> <td > <p>35%</p> </td> </tr> <tr> <td > <p>3</p> </td> <td > <p><strong>DELIVERABLE 3</strong></p> <p>Last Visit</p> </td> <td > <p>&nbsp;</p> </td> <td > <p>15%</p> </td> </tr> <tr> <td colspan="2" > <p><strong>TOTAL</strong></p> </td> <td > <p>&nbsp;</p> </td> <td > <p><strong>100%</strong></p> </td> </tr> </tbody> </table> <div >&nbsp;

<p><strong>SUMMARY</strong></p> <p>The NATO Liaison Office (NLO) Jordan in Amman represents NATO in Jordan, with the aim of enhancing political dialogue and practical cooperation in areas of common interest between the Alliance and Jordan, building on their longstanding partnership bilaterally and in the framework of the Mediterranean Dialogue (MD). The NLO enables regular engagement between NATO and the Jordanian authorities and contributes to the development and implementation of partnership programmes and activities.</p> <p>The Driver provides reliable and safe driving and delivery services for the NLO, NATO staff, and visitors in Jordan, ensuring the highest standards of reliability, integrity and safety. As a member of the Administrative Support Section, the incumbent performs secondary tasks related to the smooth running of the NLO. The incumbent should be flexible to work outside of normal working hours.&nbsp;</p> <p><strong>QUALIFICATIONS AND EXPERIENCE</strong></p> <p><strong>ESSENTIAL</strong></p> <p>The incumbent must:</p> <ul> <li>be a citizen of Jordan;</li> <li>possess a good general education at the higher secondary level;</li> <li>have a minimum of three years of work experience as a professional driver;</li> <li>hold a driver’s licence valid in Jordan (Category 3-1) with knowledge of basic vehicle maintenance;</li> <li>have local know-how of Jordanian administrative procedures and local services;</li> <li>possess the following language levels: English, Level III (Intermediate); Arabic Level VI (Proficiency);</li> <li>have no criminal record, no traffic record, and pass security vetting.&nbsp;</li> </ul> <p><strong>DESIRABLE</strong></p> <p>The following would be considered an advantage:</p> <ul> <li>experience driving a civilian armoured vehicle and a professional driver training such as defensive driver training, and other specialized training;</li> <li>a certificate of basic first aid training;</li> <li>the ability to use radio communications and basic computer skills.&nbsp;</li> </ul> <p><strong>MAIN ACCOUNTABILITIES </strong></p> <ul> <li>Provide support for the everyday transportation of the NLO staff and, when needed, related officials/visitors;</li> <li>Maintain an overall situational awareness regarding the security situation in the area of operations and keep updated on the local traffic situation and current/planned roadworks and traffic conditions;</li> <li>Conduct all administrative tasks related to cars and road moves (e.g. drafting journey management plans, maintaining car logbooks, handling car registration, insurance and customs clearance);</li> <li>Drive safely, following applicable regulations governing vehicle operation including implementing all security and safety procedures to ensure the safety of passengers;</li> <li>Load and unload vehicles, pick up office supplies and deliver and collect packages, publications, correspondence, government documents including accreditations and visas, as well as other materials as directed;</li> <li>Maintain the cleanliness of vehicles, garages and related work areas;</li> <li>Inspect vehicles and perform daily vehicle maintenance such as regulating tire pressure and fuel/lubricants/water and other minor maintenance procedures as necessary;</li> <li>Ensure the appropriate response to any road accidents and complete incident and accident reports when necessary and provide first aid to passengers in case of injuries caused by an accident;</li> <li>Provide interpretation services to facilitate vehicle movements at entry gates, checkpoints, and at any other time during the transport of passengers;</li> <li>Provide local know-how and practical support to the NLO staff in their day-to-day activities and interactions with Jordanian administration and structures, as well as local services.</li> </ul> <p>Perform other related duties, as required</p> <p><strong>INTERRELATIONSHIPS</strong></p> <p>The Driver reports to the Head of the NATO Liaison Office, through the Coordinator (Finance &amp; Administration) in Jordan. The incumbent works closely with the NLO Staff and interacts with the official visitors by maintaining a professional, courteous, and responsible client-oriented manner.</p> <ul> <li>Direct Reports: N/a.</li> <li>Indirect Reports: N/a.&nbsp;</li> </ul> <p><strong>COMPETENCIES</strong></p> <p>The incumbent must demonstrate:</p> <ul> <li>Achievement: Works to meet standard;</li> <li>Customer Service Orientation: Takes personal responsibility for correcting problems;</li> <li>Flexibility: Accepts the need for flexibility;</li> <li>Initiative: Reacts to short term opportunities or problems;</li> <li>Organisational Commitment: Models Loyalty;</li> <li>Self-Control: Responds calmly;</li> <li>Teamwork: Cooperates.</li> </ul> <p><strong>EMPLOYMENT CONDITIONS</strong></p> <p>The <strong>monthly basic salary</strong> for this post is <strong>1087,71 JOD (subject to local taxation)</strong>. The monthly basic salary will be reviewed every <strong>two years</strong> and is not exempt from taxation. Additional allowances or adjustments may be applied.</p> <p>NATO may offer a one-year contract to the successful candidate, which may be renewed for subsequent periods.This possibility is based on the needs of NATO and on the performance of the incumbent.</p> <p>The nature of this position may require the staff member to travel for work and/or to work outside normal office hours. It may also require periods of teleworking from home for administrative related tasks.</p> <p>The NATO Liaison Office in Jordan is a <strong>non-smoking environment.</strong></p> <p><strong>HOW TO APPLY</strong></p> <p><strong>We only accept applications sent to the following email address</strong><b>&nbsp;</b><a href="mailto:nlo.jordan@hq.nato.int">nlo.jordan@hq.nato.int</a> indicating the job title in the subject line and <strong>attaching your CV, and a short motivation letter in English.</strong> In case you successfully <strong>participated in a professional driver training or defensive driving training,</strong> or any other specialised training, please attach a <strong>copy of the certificates.</strong> Please also provide contact details for at least <strong>three people who can provide reference</strong> regarding your performance in your previous position(s).</p> <p><strong>Please only use the latest Microsoft Office file formats (e.g. .docx, .xlsx, .pptx) or send&nbsp;your application documents in pdf.</strong></p> <p><strong>We will not be accepting any applications submitted or applied through Akhtaboot.</strong></p> <p><strong>Applications submitted by other means (e.g. post, fax, etc) will not be accepted</strong>.</p> <p>Appointment will be subject to receipt of security vetting and approval of the candidate’s medical file by the NATO Medical Adviser, verification of your studies and work experience.</p> <p>NATO will not accept any phase of the recruitment or selection prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-Trained Transformer (Chat GPT), or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at NATO’s sole discretion, and NATO reserves the right to take further steps in such 3 cases as appropriate.&nbsp;</p> <p>The deadline for applications is <strong>23:59 on 15 August 2026.</strong> NATO will accept no applications beyond this deadline.</p> <p><strong>ADDITIONAL INFORMATION</strong></p> <p>Building Integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work.</p> <p>NATO is committed to diversity and inclusion, and strives to provide equal access to employment, advancement and retention, independent of gender, age, ethnic origin, religion or belief, cultural background, sexual orientation, and disability.&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <strong>Job Description</strong> </div> <div> </div> <div> <div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other s success and well-being, proudly united as our game-changers". We're recognized with awards like "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture, year after year.</div> <div>We re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.</div> <div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.</div> <div> </div> <div> <strong>Career growth and personal development:</strong> </div> <div> </div> <div>This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. We ll give you all the training, cutting-edge technologies, and the continuing support you ll need to succeed.</div> <div> </div> <div>Plus, at Concentrix there s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you ve always envisioned.</div> <div> </div> <div> <strong>What you will do in this role:</strong> </div> <div> </div> <div>In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet.</div> <div> </div> <div> <strong>As a Customer Service Representative on our team, you will:</strong> </div> <div> </div> <ul> <li>Review customer requests and expectations and respond to them according to their needs and situations</li> <li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience</li> <li>Develop your tech skills and learn how to use software solutions that improve people s lives</li> <li>Champion better brand experiences for our customers and clients</li> <li>Your qualifications:</li> </ul> <div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.</div> <div> </div> <div> <strong>Concentrix is a great match if you:</strong> </div> <div> </div> <ul> <li>Bachelor's degree or diploma in any related field</li> <li>Are proficient or bilingual in Arabic and English </li> <li>Are proactive, self-motivated, and solution-oriented </li> <li>Can work rotating and weekend shifts</li></ul></div></div></section>