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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Requisition ID # 26WD99896 The Account Based Renewals Rep independently manages time and tasks to handle multiple renewal cycles, engaging in communication and negotiation activities with moderate guidance. The role supports customer satisfaction by identifying and addressing customer needs, provides light touch partner support, monitors churn risks, and ensures accurate and timely renewal execution. They leverage CRM systems to automate workflows and flag exceptions within established guidelines. Key Responsibilities Execute End to End Renewal Motions Independently execute full renewal workflows for assigned accounts. Close Renewals Defend existing customer base by ensuring timely and accurate renewal execution with moderate guidance. Drive and Close Seat Expansions Identify and close seat expansion opportunities (additional licenses across existing buyers, teams, or personas) using standard playbooks during renewal. Monitor Auto Renewal Status Intervene when auto renewals are disabled to prevent churn, applying judgment within well defined guidelines. Customer Procurement Interaction Work directly with customer procurement teams to ensure seamless renewal execution, operating with general instruction on routine tasks. Skills & Competencies Organizational & Time Management: Manages multiple renewal cycles independently, with moderate guidance. Customer First Mindset: Identifies and addresses customer needs to drive satisfaction. Communication: Engages customers using clear, effective communication to secure renewals. Negotiation: Applies basic negotiation techniques to achieve mutual agreement on renewals. CRM & Workflow Systems: Utilizes CRM systems to automate workflows and flag exceptions. ATU (Account Team Unit) Collaboration Expansion Qualification: Engages Account Executives for larger cross sell or expansion opportunities with moderate guidance. Customer Success Collaboration: Provides light touch coordination with Customer Success Managers to support retention and adoption. Partner Engagement: Supports partners where applicable, following general instructions. Share Insights: Communicates churn risks, blockers, and missed upsell signals across teams and geographies. Feedback Loop: Provides feedback on product experiences and packaging based on customer insights. Required Qualifications 2 3 years of experience in renewals, account management, customer success, inside sales, or a similar customer facing role. Experience managing renewal cycles or recurring revenue motions. Strong communication skills with the ability to influence customer decisions. Foundational negotiation skills with the ability to secure renewals or basic expansions. Ability to manage multiple concurrent workflows and adhere to renewal timelines. Proficiency using CRM systems and basic workflow automation. Preferred Qualifications Experience working in SaaS, subscription licensing, or recurring revenue commercial environments. Familiarity with procurement processes or vendor customer negotiation cycles. Exposure to partner led or channel supported sales motions. Experience identifying churn risks or upsell signals through customer conversations or data. Working knowledge of forecasting renewals or using dashboards for revenue tracking. Experience coordinating across sales, customer success, and partner teams. Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk it s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us! Salary transparency Salary is one part of Autodesk s competitive compensation package. Offers are based on the candidate s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Required Qualifications</h2><p>2 - 3 years of experience in renewals, account management, customer success, inside sales, or a similar customer facing role.</p><p>Experience managing renewal cycles or recurring revenue motions.</p><p>Strong communication skills with the ability to influence customer decisions.</p><p>Foundational negotiation skills with the ability to secure renewals or basic expansions.</p><p>Ability to manage multiple concurrent workflows and adhere to renewal timelines.</p><p>Proficiency using CRM systems and basic workflow automation.</p><h2>Preferred Qualifications</h2><p>Experience working in SaaS, subscription licensing, or recurring revenue commercial environments.</p><p>Familiarity with procurement processes or vendor customer negotiation cycles.</p><p>Exposure to partner led or channel supported sales motions.</p><p>Experience identifying churn risks or upsell signals through customer conversations or data.</p><p>Working knowledge of forecasting renewals or using dashboards for revenue tracking.</p><p>Experience coordinating across sales, customer success, and partner teams.</p><p></p></section>
<p>Starting position: 15/10/2026<br>
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Duration : Fixed-term Contract (12 Month Duration)<br>
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Rate of activity : 100%<br>
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Place of work : MENA Regional Office - Amman, Jordan<br>
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Deadline for applications: Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.</p>
<p>Context :<br>
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Terre des hommes Lausanne (Tdh), Switzerland’s largest children’s rights organization, maintains a strong presence across the Middle East and North Africa region. We operate in seven countries: Jordan, Egypt, Afghanistan, Lebanon, Syria, Iraq, and Palestine, with our regional office based in Amman.</p>
<p>The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p>
<p>Mission:</p>
<p>The Regional Senior HR Officer supports the MENA Regional HR Coordinator and serves as the primary focal point for the management of human resources processes for the Regional Office national workforce. This includes recruitment, onboarding, payroll coordination, medical insurance administration, contract management, attendance and leave management, learning and development, performance management, employee relations, compliance, and employee exit processes.</p>
<p>The position also supports the administration of the Regional Office international workforce, including deployments, accommodation arrangements, medical checks, arrivals and departures, and other HR-related contractual and administrative processes.</p>
<p>The Regional Senior HR Officer coordinates with relevant external stakeholders, ministries, and authorities to ensure compliance with labor regulations and the effective management of work permits, residency requirements, social security, income tax, and other statutory obligations.</p>
<p>In addition, the position manages HR-related administrative processes, including consultancy and service contracts under HR management, workshops, per diem administration, and other operational requirements.</p>
<p>The Regional Senior HR Officer provides operational HR support to the MENA portfolio upon request of the Regional HR Coordinator, contributing to the implementation of HR tools and systems, emergency HR support, staff training initiatives, and other regional HR priorities.<br>
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Main responsibilities:</p>
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National Regional Staff HR Management</p>
<p>· Manage end-to-end HR processes for Regional Office national staff including recruitment, onboarding, contract issuance, amendments, renewals, and terminations.</p>
<p>· Ensure accurate payroll inputs, monthly attendance, leave tracking, and coordination with finance for salary processing.</p>
<p>· Administer employee benefits including medical insurance enrollment, updates, and claims follow-up.</p>
<p>· Maintain up-to-date personnel files, HR database records, and ensure documentation is audit-ready.</p>
<p>· Follow up on performance management processes including probation reviews, annual appraisals, and performance improvement actions.</p>
<p>· Support learning and development activities including training coordination and capacity-building initiatives.</p>
<p>· Handle employee relations matters including queries, grievances, and disciplinary follow-up in coordination with the Regional HR Coordinator.</p>
<p>International Regional Staff Administrative Support</p>
<p>· Support HR administrative processes for expatriate staff including deployment, onboarding, relocation, and offboarding.</p>
<p>· Coordinate accommodation arrangements, travel logistics, and arrival/departure administrative requirements.</p>
<p>· Follow up on medical checks and related documentation for international staff.</p>
<p>· Support contract administration, including renewals and amendments.</p>
<p>· Ensure proper documentation and tracking of international staff movements, leave balances and assignments.</p>
<p>Stakeholder Management (Internal & External)</p>
<p>· Liaise with ministries, social security institutions, tax authorities, and other government bodies on HR-related matters.</p>
<p>· Ensure compliance with work permits, residency permits, and legal employment requirements for national and international staff.</p>
<p>· Coordinate with external service providers such as insurance companies, medical providers, and travel agencies.</p>
<p>· Serve as HR focal point for internal departments including finance, logistics, and programs on HR-related administrative matters.</p>
<p>· Maintain professional communication and timely follow-up with all stakeholders to ensure smooth HR operations.</p>
<p>· Liaise with HQ on global HR tools and initiatives relevant to the Regional Office, ensuring proper implementation, alignment, and timely follow-up on requirements.</p>
<p>Regional HR Support</p>
<p>· Provide HR operational support to country offices within the MENA portfolio upon request from the Regional HR Coordinator.</p>
<p>· Support implementation of HR tools, templates, systems, and standard procedures across the region.</p>
<p>· Assist in emergency HR responses including rapid recruitment, deployments, and HR coordination during crises.</p>
<p>· Contribute to HR projects, policy rollouts, and organizational change initiatives at regional level.</p>
<p>· Support capacity building for country HR focal points through guidance, coaching, and technical advice.</p>
<p>HR Reporting & Analytics</p>
<p>· Prepare regular HR reports including staffing updates, turnover, recruitment status, leave balances, and contract tracking.</p>
<p>· Maintain and update HR dashboards and trackers for regional office.</p>
<p>· Provide ad-hoc HR data and analysis to support decision-making by the Regional HR Coordinator and management.</p>
<p>· Ensure accuracy and consistency of HR data across all systems and reports.</p>
<p> </p>
<p>Compliance & Regulatory Management</p>
<p>· Ensure adherence to local labor laws, organizational HR policies, and donor requirements.</p>
<p>· Support internal and external HR audits by ensuring proper documentation and record-keeping.</p>
<p>· Monitor compliance with contractual obligations, probation requirements, and HR procedures.</p>
<p>· Follow up on statutory obligations including social security, income tax, and legal reporting requirements.</p>
<p>· Identify HR compliance risks and escalate issues to the Regional HR Coordinator when necessary.</p>
<p> </p>
<p>HR Administration Support</p>
<p>· Manage HR-related administrative tasks including preparation and processing of HR correspondence, letters, and certificates.</p>
<p>· Support organization of workshops, trainings, and staff events, including visa and per diem processing.</p>
<p>· Coordinate procurement and administrative follow-up for HR-related needs such as training materials, consultants, and service contracts.</p>
<p>· Ensure proper filing, archiving, and documentation of HR and administrative records in line with audit requirements.</p>
<p>· Support office-level administrative coordination related to HR processes and staff welfare activities.</p>
<p>· Follow up on HR-related payments and administrative claims in coordination with finance and other relevant departments.<br>
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Required skills and competencies:<br>
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Interpersonal Skills</p>
<p>· ability to work with a diverse team and adjust work schedules as necessary to meet work objectives and priorities in a professional manner.</p>
<p>· High attention to details, organized, and ability to prioritize workload.</p>
<p>· Strong verbal and written communication skills and ability to communicate HR policies and procedures clearly to diverse audiences.</p>
<p>· Maintains confidentiality when handling sensitive employee information, and demonstrates sound judgment, discretion, and ethical behavior.</p>
<p>· ability to establish and maintain positive working relationships with employees, managers, HQ teams, government authorities, and external service providers.</p>
<p>Organizational Skills</p>
<p>· Strong organizational and coordination skills, with the ability to manage multiple HR processes</p>
<p>· Ability to manage HR data, maintain trackers, and produce accurate reports.</p>
<p>· Follows through on actions and monitors progress until completion.</p>
<p>· Conflict resolution skills<br>
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**The full Job Description will be shared with shortlisted candidates.**<br>
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Profile :<br>
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Education :</p>
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<p>Bachelor’s degree in business administration, HR Management, Law, Social sciences, or a related field is required.</p>
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<p>Training/Qualifications</p>
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<p>Additional certifications in Human Resources (e.g., SHRM) are considered a strong asset.</p>
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<p>Proven training in Labor Law and Employment Regulations, Employee Relations and Conflict Management, HR Information Systems (HRIS) or any other relevant HR trainings is highly desirable.</p>
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<p>Familiarity with humanitarian standards, PSEAH (Prevention of Sexual Exploitation, Abuse and Harassment), Code of Conduct, Duty of Care and Staff Wellbeing is essential.</p>
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<p>Experience / Skills :<br>
Minimum of 4–6 years of relevant experience in Human Resources similar role, preferably within humanitarian or development organizations.</p>
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<p>Minimum 4 years of experience in an NGO/International Institution in a similar position (preferred).</p>
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<p>Proficiency in managing payroll, leave management, national labor laws, and all relevant national HR processes and the full HR cycle.</p>
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<p>Prior involvement in remote coordination or support to field missions is highly desirable.<br>
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Languages :<br>
Native Arabic speaker with excellent command of English (spoken and written).<br>
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IT knowledge :<br>
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using digital tools for inventory, procurement, and reporting.Experience with ERP is an asset.<br>
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Salary :<br>
Following Tdh salary scale in Jordan</p>
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<p>Tdh General Code of Conduct and Ethical Policies :</p>
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<p>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</p>
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<p>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</p>
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<p>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</p>
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<p>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</p>
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<p>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</p>
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<p>Procedure:<br>
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Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br>
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References :<br>
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Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>
<p>Based on approved limit loading instructions/memo and credit approvals received from documentation units of Credit Admin & Control department across Arab Bank plc and subsidiaries and/or documentation unit of the Group Credit Fulfillment & Monitoring team perform the following for Corporate & Institutional Banking (CIB) customers Enter/amend limits, interests, commissions, special conditions, tenor on various modules/applications of core banking systems (e.g. Equation, Exim bills, etc.) Link limits with corresponding collateral information/data in available collateral management module of the Bank Where applicable enter/update collateral (e.g. shares, cash margin, fixed deposits etc.) pledge, pricing, release information in corresponding systems Where applicable archive physically/of in digital document depositary system (e.g. ECM) of the Bank approved limit loading instructions/memo and relevant correspondences Perform and follow up for transactions amendments (e.g. decreasing freeze amounts, amend interest rate, delete notes on core banking systems) Amend limits based on applicable reports (e.g. limit decreased for scheduled accounts report). Print daily reports from core banking systems (e.g. Exim bills) to cancel temporary limits that are settled before maturity date and ensure assure data accuracy. Periodically perform data quality review and amendment activities for CIB customers core banking systems Participate in testing new systems, data reviewing and updating projects. Any other duty as assigned by management from time to time</p><p><strong>Desired Candidate Profile</strong></p><p>Education : At least graduate, preferably from business or finance discipline, from recognized university. Experience: At least 2 Years of credit or corporate banking experience if highly desired Competencies: Strong work discipline & ability to work under pressure Detail oriented Ability to prioritize tasks Time management skills Computer skills, very good skill in MS excel preferred Team player Very good in English Speaking and Writing</p>
<p>The Communications and Campaigns Officer will work under the direct management and supervision of the Regional Communications and Campaigns Coordinator and support the implementation of ActionAid Arab Region s communications and campaigns strategy across regional programmes and humanitarian responses. The role will strengthen the visibility of ActionAid s work, coordinate communications with partners across the region, develop high-quality multimedia content, and ensure the timely delivery of donor visibility and communications products. Working closely with programme teams and partners, and under the guidance of the Regional Communications and Campaigns Coordinator, the Officer will contribute to storytelling, digital engagement, media products, and campaign implementation across Jordan, Lebanon, Syria, and Tunisia.</p><p><strong>Areas of Responsibilities Key Activities</strong></p><p><strong>Communications and Visibility</strong></p><ul><li>Support in Implementing the regional communications and visibility plan.</li><li>Develop high-quality communications materials including success stories, blogs, newsletters, press releases, fact sheets, presentations, and donor visibility products.</li><li>Ensure all communications products comply with ActionAid branding and donor visibility requirements.</li><li>Coordinate the production of communication materials with designers, photographers, videographers, translators, and consultants.</li><li>Maintain and regularly update regional communications assets and multimedia libraries</li></ul><p><strong>Digital Communications and Storytelling</strong></p><ul><li>Develop engaging content for social media platforms, including graphics, reels, videos, and digital campaigns.</li><li>Draft compelling human-interest stories highlighting programme impact.</li><li>Produce multimedia content including podcasts, short documentaries, interviews, and promotional videos.</li><li>Support website and digital content updates.</li><li>Monitor social media performance and prepare regular analytics reports with recommendations.</li></ul><p><strong>Partner Coordination and Programme Support</strong></p><ul><li>Coordinate communications activities with partners across Jordan, Lebanon, Syria, and Tunisia.</li><li>Follow up on the timely submission of stories, photographs, consent forms, quotes, and activity updates.</li><li>Support visibility for programme launches, workshops, campaigns, donor visits, and regional events.</li><li>Provide communications support to humanitarian responses and emergency interventions.</li><li>Ensure communication deliverables are completed according to project workplans and donor requirements.</li></ul><p><strong>Communications, Influencing and Coordination</strong></p><ul><li>Build and maintain effective working relationships with programme teams, partners, donors, consultants, and external service providers.</li><li>Coordinate with internal teams to ensure consistent messaging across regional programmes.</li><li>Support regional advocacy and campaign initiatives through strategic communications.</li><li>Represent the Communications Unit in internal coordination meetings when required.</li></ul><p><strong>Other delivery on strategic/ functional priorities (Directorate-specific - maximum 5 KPIs)</strong></p><ul><li>Deliver high-quality communication products within agreed timelines.</li><li>Strengthen ActionAid Arab Region's digital visibility and audience engagement.</li><li>Ensure timely implementation of donor visibility requirements.</li><li>Maintain an organized communications archive and asset management system.</li><li>Contribute to innovation and continuous improvement of communications approaches</li></ul><p><strong>PERSON SPECIFICATIONS</strong></p><p><strong>Education and Qualifications</strong></p><ul><li>Bachelor s degree in communications, Journalism, Media, Public Relations, Marketing, or another relevant field.</li><li>Master s degree is an advantage.</li></ul><p><strong>Essential Experience</strong></p><ul><li>Minimum 3 5 years of professional experience in communications, media, public relations, or digital communications.</li><li>Experience working with NGOs, humanitarian, or international development organizations.</li><li>Demonstrated experience in content creation, digital storytelling, newsletters, and social media management.</li><li>Experience coordinating communication activities across multiple countries is an advantage.</li></ul><p><strong>Essential Knowledge</strong></p><ul><li>Strategic communications and visibility.</li><li>Digital communications and social media management.</li><li>Storytelling and content development.</li><li>Donor branding and visibility requirements.</li><li>Humanitarian and development communications.</li><li>ActionAid values and feminist leadership principles (desirable).</li></ul><p><strong>Essential skills</strong></p><ul><li>Excellent writing and editing skills in English and Arabic.</li><li>Strong graphic design skills (Canva and Adobe Creative Suite).</li><li>Video editing skills</li><li>Excellent coordination and organizational skills.</li><li>Strong interpersonal and stakeholder engagement skills.</li><li>Ability to work independently and manage multiple priorities.</li><li>Strong attention to detail and time management.</li></ul><p><strong>Language requirements</strong></p><ul><li>Fluency in English and Arabic (written and spoken).</li><li>French is an advantage</li></ul><p>This Job Description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs. It is part of every staff member's responsibility to contribute to ActionAid International culture and comply with organisation s values and code of conduct. Staff are also committed to:</p><ul><li>Leading Innovation and Change Establish a culture of excellence in respective team that values experimentation and continuous improvement</li><li>Feminist Leadership : Championing feminist leadership principles and values including commitment to diversity and inclusion (race, gender, power)</li><li>AAI Values Practice: Ensure personal and team culture that demonstrates all of AAI values including: Mutual Respect, Equity and Justice, Integrity, Solidarity with People Living in Poverty and Exclusion, Courage of Conviction, Independence and Humility</li><li>Promoting a healthy and safe working environment: ActionAid is committed to promoting SHEA and Safeguarding policies and values and has a zero-tolerance policy for any form of sexual exploitation and abuse to create a safe working environment for the staff.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in communications, Journalism, Media, Public Relations, Marketing, or another relevant field.</li><li>Master s degree is an advantage.</li><li>Minimum 3 5 years of professional experience in communications, media, public relations, or digital communications.</li><li>Experience working with NGOs, humanitarian, or international development organizations.</li><li>Demonstrated experience in content creation, digital storytelling, newsletters, and social media management.</li><li>Experience coordinating communication activities across multiple countries is an advantage.</li><li>Strategic communications and visibility.</li><li>Digital communications and social media management.</li><li>Storytelling and content development.</li><li>Donor branding and visibility requirements.</li><li>Humanitarian and development communications.</li><li>ActionAid values and feminist leadership principles (desirable).</li><li>Excellent writing and editing skills in English and Arabic.</li><li>Strong graphic design skills (Canva and Adobe Creative Suite).</li><li>Video editing skills</li><li>Excellent coordination and organizational skills.</li><li>Strong interpersonal and stakeholder engagement skills.</li><li>Ability to work independently and manage multiple priorities.</li><li>Strong attention to detail and time management.</li><li>Fluency in English and Arabic (written and spoken).</li><li>French is an advantage</li></ul>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Greet customers when they enter the shop, offer assistance in locating merchandise, and respond to questions regarding merchandise. Display merchandise in a neat, eye-appealing manner. Restock items as necessary, check expiration dates, and discard expired items. Keep storeroom neat and clean. Complete customer purchases, process all payment types, and process returns, refunds, and exchanges. Verify customer identification as required. Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified. Follow checklist for opening and closing shop. Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage.<br>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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Org. Setting and Reporting<br>This position is located within the Office of the Special Envoy of the Secretary-General for Yemen and will be based in Amman, Jordan. The Air Operations Officer will report to the Chief of Mission Support.<br> Responsibilities<br>Within delegated authority, the incumbent will perform the following duties: •Manages and supervises the activities of the OSESGY Aviation Unit. • Monitors that air operations are conducted in compliance with Air Tasking Orders (ATOs), Standard Operating Procedures (SOPs), UN directives, Department of Peace Operations (DPO) / Department of Operational Support (DOS) Aviation Manual, UN Aviation Standards for Peacekeeping and Humanitarian Air Transport Operations (UN AVSTADS), UN Aviation Safety Manual, ICAO standards and recommended practices and the host country's Aeronautical Information Publications (AIPs). • Reviews and approves Air Mission Requests and ensures that the most suitable air asset(s) is / are assigned to achieve a task with maximum safety, cost efficiency and effectiveness in the mission support. • Verifies with Chief Planning, the daily projected Air Tasking Orders (ATOs) for conformance and compliance with the requested tasks, resolves conflicting priorities and ensures that ATOs are published and communicated to all relevant elements in accordance with the established procedures and deadlines. • Manages routine (regular passenger/cargo, logistics resupply) flights, special (casualty and medical evacuation, VIP) flights and military operational flights. • Manages the integrated search and rescue operations for UN air assets and other aircraft upon request. • Supervises timely coordination of diplomatic over flight/landing clearances, ground handling support and hotel accommodation/meal/transportation arrangements for aircrews. • Conducts the aviation risk management for UN aviation activities in accordance with the established procedures. • Monitors utilization of UN air assets and analyses the statistical data obtained. • Liaises with other UN units/sections, non-government and government organizations and intergovernmental agencies on aviation matters. • Develops and implements the standard operating procedures for the related aviation processes. • Ensures that aircrews are briefed and conversant with UN policies, aviation safety requirements and the latest applicable aviation standard operating procedures. • Monitors that appropriate reference documents are current, readily available and accessible to all aircrew members and aviation personnel. • Develops inputs for budget proposals for the mission's air transport operations. • Develops inputs for the Mission's Statement of Requirements to UNHQ for aircraft acquisition. • Provides responses to UNHQ during aircraft technical evaluations to ensure that vendor’s proposals meet technical requirements. • Supervises the preparation of operational plans, performance reports, and responses to internal and external audit observations. • Analyzes, in coordination with the UNHQ Aviation Safety Section (AvSS), the aviation safety reports, perform Aircraft and Airfield inspection, identifies necessary corrective and preventive measures and informs the Chief Mission Support, Chief Aviation Safety Section, and Chief Air Transport Services on the required actions. • Manages the allocation and rotation of appropriate work assignments. • Coordinates the individual annual work plans and produces detailed performance assessments and evaluations for the subordinate staff members. • Develops and coordinates training courses, workshops and other related training activities. • Performs other related duties as required.<br> Competencies<br>• Professionalism: Knowledge of diverse air transport operations, including phases of the Invitation to Bid, Request for Proposals, Letters of Assist, etc. Ability to review alternative options and select the most effective and cost efficient mode of transport of equipment, supplies and personnel to and from field missions. Ability to provide technical leadership; strong negotiating skills and ability to influence others to reach agreement. Knowledge of institutional mandates, policies and guidelines pertaining to air transport operations and related matters. Ability to complete in-depth analyses and to formulate conclusions and recommendations. Knowledge of UN financial regulations and rules. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Teamwork: Works collaboratively with colleagues to achieve organizational goals; Solicits input by genuinely valuing others' ideas and expertise; Is willing to learn from others; Places team agenda before personal agenda; Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; Shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Accountability: Takes ownership of all responsibilities and honours commitments; Delivers outputs for which one has responsibility within prescribed time, cost and quality standards; Operates in compliance with organizational regulations and rules; Supports subordinates, provides oversight and takes responsibility for delegated assignments; Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. Leadership: Serves as a role model that other people want to follow; Empowers others to translate vision into results; Is proactive in developing strategies to accomplish objectives; Establishes and maintains relationships with a broad range of people to understand needs and gain support; Anticipates and resolves conflicts by pursuing mutually agreeable solutions; Drives for change and improvement; Does not accept the status quo; Shows the courage to take unpopular stands.<br> Education<br>An advanced university degree (Master's degree or equivalent) in Air Transportation/Aviation Management, Air Traffic Management, Aviation Safety Management, Aerospace/Aeronautical Engineering, or graduation from an equivalent military educational establishment is required. A first-level university degree with a relevant combination of education, professional training, certification in air transport, and two (2) additional years of experience in air transportation related occupation, may be accepted in lieu of the advanced university degree.<br> Job - Specific Qualification<br>Training and certification as a Commercial Pilot, or a Flight Operations Officer/Flight Dispatcher, Aerospace/Aeronautical Engineering, or an Air Traffic Controller or an equivalent military qualification is required. <br> Work Experience<br>A minimum of five (5) years of progressively responsible experience in air transport operations or aviation safety, with at least three (3) years of managerial experience on a position directly related to the coordination of complex air transport operations in the international environment is required. Experience in handling Air Operations in Middle East is required. Experience in the safety and quality management is required. Experience in the use of ICAO standards and recommended practices is required. Experience in international operations in a post conflict environment is desirable. Experience in managing military air operations is desirable. Experience in Airspace Management is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview or informal interview.<br> Special Notice<br>• This position is temporarily available for 364 days. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to "internal candidates," who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. • The expression "Internal candidates" shall mean staff members who have been recruited after a competitive examination under staff rule 4.16 or after the advice of a central review body under staff rule 4.15. • A current staff member who holds a fixed-term, permanent or continuing appointment may apply for temporary positions no more than one level above his or her current grade. However, a current staff member who holds an appointment at the G-6 or G-7 level may also apply to temporary positions in the Professional category up to and including the P-3 level, subject to meeting all eligibility and other requirements for the position. In accordance with ST/AI/1999/17 section 2.3, an SPA may only be granted to one level higher than the personal level of the staff member assigned to higher-level functions in his or her own category, whether the higher-level functions are one or several levels higher than the personal level of the staff member. Staff in the General Service and related categories temporarily placed against a post at the Professional level may receive an SPA to the P-1 or P-2 level. • For information on special post allowance, please refer to ST/AI/1999/17. For more details on the administration of temporary appointments please refer to ST/AI/2010/4/Rev.1. • A staff member holding a temporary appointment shall be regarded as an external candidate when applying for other positions, and may apply for other temporary positions at any level, subject to section 5.7 below and staff rule 4.16 (b) (ii). Therefore, a staff member holding a temporary appointment in the General Service or related categories may only apply to positions within those categories. For full information on eligibility requirements, please refer to section 5 of ST/AI/2010/4Rev.1 on Temporary Appointments. In its resolution 66/234, the General Assembly further "stressed that the Secretary-General should not recur to the practice of temporarily filling posts in the Professional and higher categories with General Service staff members who have not passed the General Service to Professional category examination other than on an exceptional basis, and requests the Secretary-General to ensure that temporary occupation of such posts by the General Service staff shall not exceed a period of one year, effective 1 January 2013…" Consequently, eligible candidates in the General Service or related categories for temporary job openings in the Professional category that have not passed the competitive examination may be selected only on an exceptional basis endorsed by the Office of Human Resources Management where no other suitable candidate could be identified. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. An external candidate selected for this position is bound by the prevailing condition of the staff selection system under ST/AI/2010/3, as amended, and ST/AI/2010/4/Rev.1. A staff member holding a temporary appointment who is recruited in the Professional and above categories on a temporary appointment, and placed on a position authorized for one year or longer may not apply for or be reappointed to his/her current position within six months of the end of his/her current service. This provision does not apply to staff members holding temporary appointments and placed on positions authorized for one year or more in duty stations authorized for peacekeeping operations or special political missions. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. • Staff members are not eligible to apply for the current temporary job opening if they are unable to serve the specified duration of temporary need before reaching the mandatory age of separation. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. • Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position. • The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. • At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. Please note that pursuant to the Staff selection system policy (ST/AI/2025/2): (1) Applicants for positions in the Field Service category cannot be of the nationality of the country where the position is located, and (2) Applicants for positions in the Professional and higher categories in a mission, field operation, or resident coordinator’s office cannot be of the nationality of the country where the position is located. For currently serving staff of a United Nations Common System organization, only the UN-recognized nationality will be considered for the purposes of these restrictions.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and acc </div>
<h2 class="h5">Job description</h2>
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<p>Action Against Hunger Jordan is seeking a motivated and detail-oriented <b>HR and Liaison Officer</b> to support the quality, compliance, and effectiveness of Human Resources operations across the country office. The position plays a key role in payroll administration, recruitment, personnel management, and liaison with governmental entities and service providers.</p><p>Working closely with the Head of Support and HR focal points, the HR and Liaison Officer will ensure compliance with organizational policies and Jordanian regulations while contributing to a positive and professional work environment. This is an excellent opportunity for candidates who are passionate about HR, administration, and humanitarian work and who are eager to contribute to the mission of Action Against Hunger.</p><p><b>Key Responsibilities</b></p><p><b>Payroll & HR Administration</b></p><ul><li>Support monthly payroll preparation, including timesheets, leave records, and allowances.</li><li>Maintain accurate staff attendance and leave records.</li><li>Support compilation of social security and tax contribution data.</li><li>Ensure personnel files and payroll records are properly maintained and archived.</li><li>Provide HR documentation and support during audits or upon request.</li></ul><p><b>Administrative Support</b></p><ul><li>Maintain employee contracts, extensions, and leave balances.</li><li>Support onboarding and offboarding processes.</li><li>Assist with HR compliance requirements for Cash for Work projects.</li><li>Process per diem and expatriate allowances under supervision.</li><li>Support visitor management by coordinating travel arrangements, accommodation, and all related payments.</li><li>Monitor office supplies and cleaning services to maintain an efficient workplace.</li><li>Keep HR databases and employee records updated.</li></ul><p><br></p><p><b>Recruitment Support</b></p><ul><li>Assist in the end-to-end recruitment process, including vacancy announcements, application screening, and interview scheduling.</li><li>Prepare recruitment files and ensure documentation is complete.</li><li>Coordinate reference checks and support the preparation of offer letters.</li></ul><p><b>Liaison and Government Relations</b></p><ul><li>Liaise with governmental entities and local authorities.</li><li>Support submission of official correspondence and required reports to governmental entities.</li><li>Assist in obtaining approvals for project activities.</li><li>Support work permit and residency applications for expatriate staff.</li><li>Coordinate work permit requirements for project beneficiaries.</li><li>Ensure proper registration and compliance of Action Against Hunger bases at national and local levels</li></ul><p><b>External Coordination</b></p><ul><li>Serve as a focal point for routine communication with the Social Security Corporation.</li><li>Support health insurance administration, including staff enrollment, removal, reimbursements, and documentation.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications & Experience</b></p><ul><li>Bachelor's degree in Human Resources, Business Administration, Social Studies, or a related field.</li><li>Minimum 2 years of professional HR experience.</li><li>At least 1 year of experience in a similar position, preferably within an NGO or INGO environment.</li><li>Fluency in Arabic and English, both written and spoken.</li><li>Knowledge of Jordanian labor law, payroll administration, recruitment processes, and social security regulations.</li><li>Proficiency in Microsoft Office applications.</li><li>Strong organizational, communication, analytical, and interpersonal skills.</li><li>High level of integrity, confidentiality, and professionalism.</li></ul><p><br></p></div>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
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<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow</p><p></p>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest and employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security and loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents or thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary and daily activity report. Maintain confidentiality of all security, loss prevention, and property reports and documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
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<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Handle and approve deviations, investigations, and laboratory investigations. Ensure product compliance with specifications and cGMP requirements. Approve validation protocols/reports, process validation, stability protocols, APRs, and master batch records. Review and approve change controls. Perform risk assessments and review gap analysis reports. Conduct QA rounds, and in-process checks, documentation reviews, ensuring completeness and compliance. Create, update, and review SOPs, including periodic review cycles. Prepare and review CAPA and quarterly reports, ensuring effectiveness tracking. Issue and follow up on Quality Circles. Performs line clearance and area verification Monitors GMP compliance on the shop floor Reviews and approves batch manufacturing records (BMRs) Reviews equipment logs, cleaning logs, yield calculations Verifies sampling, dispensing, packaging activities Issues and receives labels, controlled documents</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree with minimum 4 years of relevant work experience very good experience in deviations and investigations.</p><p>Veeva, Analytical Testing, Data Analysis, Data Integrity, LIMS, Laboratory Instrumentation GMP, SOPs, Safety Awareness Deviations, Investigations, Quality Auditing, Quality Control, CAPA, Change Control, Technical Writing, Validation</p><p>Collaboration & Teamwork, Initiative & Drive for Results, Resilience & Adaptability, Change & Innovation, Problem Solving & Decision Making</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Duties & Responsibilities</b></p>
<ul>
<li>Obtain pre-travel security clearance for flight crew members (cockpit crew, cabin crew, sky marshals, and any person authorized to travel onboard as crew) from certain countries such as the USA and Canada.</li>
<li>Create and maintain a list of authorized crew (security-authorized crew) for each country.</li>
<li>Prepare a crew list for each flight before departure to a destination country.</li>
<li>Coordinate with concerned parties (Transportation Security Administration - USA, Home Office - UK, Transport Canada - Canada, Thai CCOC - Thailand, etc.) to allow passenger(s) to fly onboard RJ.</li>
<li>Distribute aviation security rules and regulations to all concerned parties inside and outside RJ, as well as governmental authorities, and file them for follow-up.</li>
<li>Obtain the necessary approval from all Jordanian and other concerned parties for deportee transportation.</li>
<li>Obtain the necessary approval from all Jordanian and other concerned parties for weapon transportation.</li>
<li>Follow up on all RJ CCTVs in different areas.</li>
</ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul>
<li>Well-developed interpersonal & communication skills with fluency in English.</li>
<li>Team Player.</li>
<li>Demonstrate ability to follow instructions and complete tasks independently.</li>
<li>Self-motivated, organized, self-starter and dynamic.</li>
<li>Proficiency in MS Office</li>
</ul></div>
</span></i></b></span></span></p>
<p ><b><span >We are looking for a Security Systems Senior Officer with the following qualifications</span></b><b><span >:</span></b><b><span ></span></b></p>
<ul>
<li><span >Bachelor’s degree in mechatronics or electrical (computer or communication) engineering or equivalent<span dir="RTL" >. <span ></span></span></span></li>
<li><span >A minimum of 5 years of relevant experience.<span ></span></span></li>
<li><span >Good knowledge in the electrical control and protective systems fundamentals and methods of maintenance and troubleshooting of the electrical panels<span dir="RTL" >.<span ></span></span></span></li>
<li><span >General knowledge of Networking topology &IT infrastructure.<span ></span></span></li>
<li><span >Good in dealing with SCADA systems and HMI<span dir="RTL" >.<span ></span></span></span></li>
<li><span >Good in reading electrical drawings<span dir="RTL" >.<span ></span></span></span></li>
<li><span >Good in using measurement devices (Multimeter, Megger, etc.)<span dir="RTL" >. <span ></span></span></span></li>
<li><span >Good in PLC maintenance and troubleshooting<span dir="RTL" >.<span ></span></span></span></li>
<li><span >Good command in both English & Arabic language.<span dir="RTL" > <span ></span></span></span></li>
<li><span >Good Microsoft Office knowledge<span dir="RTL" >.<span ></span></span></span></li>
</ul>
<p align="center" ><span >Interested candidates who meet the above requirements are invited to send their CVs to:<span ></span></span></p>
<p align="center" ><b><span ><a href="mailto:jobcvs990@gmail.com"><span >jobcvs990@gmail.com</span></a></span></b><b><span dir="RTL" ></span></b></p>
<p align="center" ><span >For inquiries and further information, please contact via WhatsApp at:</span></p>
<p align="center" ><b><span >0797403988</span></b><b><span dir="RTL" ></span></b></p>
<p>Responsibilities: The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty. Welcome guests upon arrival and provide a warm, professional, and personalized experience. Maintains the highest standard of professionalism, ethics and attitude towards guests and colleagues. Assist guests with check-in, check-out, and general hotel inquiries. Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution. Coordinate with other hotel departments to ensure seamless guest experiences. Conduct daily guest engagement activities and follow up on guest feedback. Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made. Maintain accurate guest profiles and update relevant information in the hotel system. Promote hotel facilities, services, and special offers to guests. Monitor guest satisfaction levels and contribute to improving service quality. Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling). Support the Front Office team during peak operational periods when required. Ensure compliance with hotel policies, procedures, and brand standards. Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports. Meet the required daily quota for Guest courtesy calls as established by management. Conducts show around of the hotel when requested. Maintain a complete knowledge of: Hotels features/services, hours of operation. Hotels restaurant and menu price range. Hotels room types, numbers, names, amenities and location. All the Repeat Guest/ Special Guest programs and packages. All room rates, special packages and promotions. Co-ordinates and assists with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests. Follows Hotel s telephone etiquette standards. Enrollment of new loyalty members and updates certificate maintenance when applicable. Drives Rate and RevPAR through up-selling room brand. Follow departmental policies and procedures. Follow all safety and sanitation policies. Other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</p><p>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</p><p>Excellent communication and interpersonal skills.</p><p>Strong guests service and problem-solving abilities.</p><p>Professional appearance and positive attitude.</p><p>Ability to work under pressure and handle multiple tasks effectively.</p><p>Strong organizational and time management skills.</p><p>Proficient in the English language (verbal & written).</p><p>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</p><p>Knowledge of computerized Front Office systems required.</p><p>Must have the ability to handle cash effectively and accurately.</p>
<p>Participate in Planning Activities that effectively control the flow of materials through different parts of supply chain (from supplier to customer) to satisfy customer demand. This includes maintaining related master data, schedule production activities, manage the inventory of packaging materials and create batches.</p><p><strong>Duties and Responsibilities:</strong></p><ul><li><strong>Master Data Management:</strong> Code creation on ERP for RM, PM, FG, and Bulk, as per the approved procedures.</li><li><strong>Monthly Production Plan up to 3Months Planning Horizon:</strong> Generate a detailed Production Plan, per work center, using MS Project or any scheduling software. Set with production to ensure all routes and production parameters are correct. Keep follow up the progress of plan and revise the plan where needed. Allocate Batches on ERP considering right formula and route. Initiate Transfer Orders if requested by sales and follow up with production till completion.</li><li><strong>Monthly Delivery Plan:</strong> Daily follow up with related departments to adhere to the plan.</li><li><strong>Packaging Materials MRP:</strong> Generate periodical MRP for Local PM to cover the confirmed sales orders. Follow up with related departments (PRD/QA/RA) to keep active and approved formulas. Follow up with related departments changes of artworks and control the dates. Upload orders on ERP for the needed materials and share it with Procurement Obtain output information (number of finished products production yield, percentage of defective) using the production control systems.</li><li><strong>Follow up and Reporting:</strong> Follow with procurement arrival of PM. Conduct tours in production to ensure adherence of production plans and report any delays.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>B.Sc. in Industrial Engineering or any related field as per the country regulations</p><p>A minimum of 2 years of relevant experience.</p><p>Good written and spoken Arabic and English Languages</p>
<p>Execute daily electronic banking channel operations in accordance with approved policies, procedures, and operational guidelines. Process and verify electronic channel transactions, ensuring all required documentation, approvals, and conditions are met. Execute and post banking and non-banking transactions to customer accounts within approved limits and service standards. Investigate, resolve, and process transaction discrepancies, customer disputes, and operational exceptions in coordination with relevant internal departments and external service providers. Provide operational and technical support for electronic banking services, including payment services, digital channels, and card-related operations. Perform settlement and reconciliation activities for electronic payment channels and ensure timely and accurate processing. Monitor electronic banking transactions to ensure operational accuracy, compliance, and adherence to service level agreements (SLAs). Maintain accurate transaction records and update banking systems in accordance with regulatory and internal requirements. Liaise with internal stakeholders and third-party service providers to support the smooth operation of electronic banking services. Contribute to process improvement initiatives aimed at enhancing operational efficiency and customer experience.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Finance, Banking, Business Administration, Accounting, Information Systems, or a related field.</li><li>1-3 years of experience in banking operations, electronic banking, payments, card operations, or a related field (1 year of relevant experience preferred).</li><li>Knowledge of electronic banking channels, payment systems, card operations, and banking processes.</li><li>Familiarity with banking regulations, operational procedures, and internal controls.</li><li>Understanding of reconciliation processes and transaction processing.</li><li>Proficiency in Microsoft Office applications and banking systems.</li><li>Good command of English (written and spoken).</li><li>Strong analytical, problem-solving, and attention-to-detail skills.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work under pressure, manage multiple priorities, and collaborate effectively within a team.</li><li>Strong time management and organizational skills.</li><li>High level of integrity and commitment to maintaining confidentiality.</li><li>Fresh Graduates are welcome to apply.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are looking to hire a skilled GRC officer who will be responsible for assessing the effectiveness, efficiency, and security of our IT systems, while ensuring compliance against industry standards, best practices, and internal processes and procedures.<br> As part of his duties, he will be responsible for overseeing compliance with and reporting to Management on how to mitigate possible risk.<br> Responsibilities Develop, review, monitor, and implement the company's information security management system, including processes, policies, systems, and procedures, and continuously improve the ISMS to keep up with changing regulatory requirements and industry best practices.<br> Develop, review, and monitor the Firm’s business continuity & disaster recovery plan and identify potential risks areas and ensure steps are taken to mitigate same.<br> Investigate and report violations of processes, procedures and regulatory standards across the operations of the Firm including but not limited to engineering and operations departments with effective action plans in response to discoveries and compliance violations.<br> Build an internal audit plan and schedule to cover all aspects as per the management needs.<br> Prepare internal audit reports detailing findings, recommendations, and corrective actions.<br> Plan and conduct regular audits and assessments to identify areas of non-compliance and develop corrective action plans.<br> Monitor and report on compliance issues, including data breaches, security incidents, and regulatory changes, and take appropriate actions to address them.<br> Ensure that compliance-related issues are communicated effectively to the leadership team and the board of directors.<br> Provide guidance and training employees on security & compliance-related topics, based on the best practices and industry standards.<br> Foster a culture of compliance within the organization, where all employees understand the importance of compliance and their role in maintaining it.<br> Liaise with external auditors and regulators as necessary to demonstrate compliance with relevant laws and regulations.<br> Collaborate with cross-functional teams to ensure that compliance & ISMS requirements are integrated into all aspects of software development, project management and operations, etc.<br> Migrate, manage, and excel the GRC tasks to a well-known GRC tool.<br> Perform and manage an enterprise risk assessment across the organization, based on a defined risk management policy, and procedure.<br> Work closely with all departments on risk management tasks, including identification & mitigation of risks.<br> Work closely with all departments on their new tools and software’s to make sure it follows ProgressSoft vision, policies, and to reflect on any required changes to the current processes and internal controls.<br> Ability to read and understand third party agreements from Clients & assess the level of risk acceptance towards security terms and conditions.<br> Ability to perform third party risk assessments (Vendor & Client).<br> Understand the internal workflows and procedures, assess any areas for improvement.<br> Requirements : Bachelor’s degree in computer science or any related field.<br> Minimum of 1-2 years’ experience in areas related to Governance, Compliance Officer, IT Auditor or Information Technology Risk Management.<br> Strong knowledge of IT auditing principles, practices, and frameworks (e.<br>g., GRCP, COBIT, ISO 27001, or related discipline).<br> Familiarity with security frameworks and compliance requirements (e.<br>g., ISO27001, GDPR, PADSS).<br> Familiarity of cybersecurity & compliance regulations across Middle East countries (e.<br>g. Jordan/ UAE/ Oman/ Kuwait/ Qatar etc.<br>). Proficiency in risk and audit tools and methodologies.<br> Provide insights for informed decision-making.<br> Excellent analytical, critical thinking and problem-solving skills.<br> Excellent reporting and presentation skills.<br> Exposure to IT Governance and its activities.<br> Ability to work independently and as part of a team.<br> Ability to multi-task, pay attention to details and meet deadlines.<br> Performance goal/KPI Ensure staff members comply with all laid down processes and procedures.<br> Presentation to the top management and as may be required.<br> Ensure Staff members comply with the of technology at all levels.<br> Submission of timely and regular reporting to Management on the status of progress and achievements.<br></span> </div>
<p>POSITION SUMMARY Greet customers when they enter the shop, offer assistance in locating merchandise, and respond to questions regarding merchandise. Display merchandise in a neat, eye-appealing manner. Restock items as necessary, check expiration dates, and discard expired items. Keep storeroom neat and clean. Complete customer purchases, process all payment types, and process returns, refunds, and exchanges. Verify customer identification as required. Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified. Follow checklist for opening and closing shop. Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>