Quality Assurance / Quality Control Jobs - Amman Jordan
259 Jobs Found
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs.</p>
<p> </p>
<p>Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 2 years of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p></div></section>
International Medical Corps (IMC), Jordan
Jordan - Amman
<p><strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>The Mental Health and Psychosocial Support Manager oversees International Medical Corps MHPSS programming within the country and will work closely with local partners to implement MHPSS projects. </p>
<p>To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. </p>
<p> </p>
<p><strong>MAIN TASKS AND RESPONSIBILITIES</strong> </p>
<p> </p>
<ul>
<li>Coordinate and manage the MHPSS programming for the country </li>
</ul>
<ul>
<li>Manage the MHPSS team, supervise activities and build capacity, support with team-building, performance reviews, and professional development of staff. </li>
</ul>
<ul>
<li>Regular coordination and program status updating with Program Director and Country Director. </li>
</ul>
<ul>
<li>Manage and coordinate all program related legal requirement in collaboration with Grants and Contracts Management Department. </li>
</ul>
<ul>
<li>Closely work with national implementing partners and relevant government focal points for the implementation and monitoring of MHPSS projects. </li>
</ul>
<ul>
<li>Provide continual technical guidance and support for MHPSS-related trainings and supervision as needed. </li>
</ul>
<ul>
<li>Be closely involved with partners and review the national mental health treatment protocol and a revision of the free drug list for psychotropic medication. </li>
</ul>
<ul>
<li>Represent IMC MHPSS on a national level with stakeholders and key government officials. </li>
</ul>
<ul>
<li>Conduct field visits regularly for monitoring and evaluation, relationship building, capacity building and service quality assurance. </li>
</ul>
<ul>
<li>Oversee all program activities and their timely and clinically sound conduction and facilitation, providing input where necessary. </li>
</ul>
<ul>
<li>Coordinate the procurement and distribution of psychotropic medication with the logistics and finance department and local partners and government agencies. </li>
</ul>
<ul>
<li>Ensure functioning of adequate monitoring systems for the use of psychotropic medication, coordinate with implementing partners. </li>
</ul>
<ul>
<li>Support and advise the functioning of MHPSS referral pathways with partner NGO(s) and external service providers. </li>
</ul>
<ul>
<li>Oversee monitoring and evaluation of MHPSS programming, and development of M/E tools and collection and analysis of program data. </li>
</ul>
<ul>
<li>Oversee internal and external MHPSS reporting on a regular basis and ensure quality of reporting. </li>
</ul>
<ul>
<li>Work closely with support departments to support program administration and the logistical implementation of activities in program sites. </li>
</ul>
<ul>
<li>Manage the program budget for MHPSS and coordinate with the finance department regularly. </li>
</ul>
<ul>
<li>Coordinate regularly with other teams, including Health, MNH/VAWG and Nutrition, for integrated approach to activities and trainings. </li>
</ul>
<ul>
<li>Implement the project in line with IMC and global MHPSS standards and guidelines and closely coordinate with IMC's Technical Unit Global Mental Health Advisor for development and review of training materials and reports. </li>
</ul>
<ul>
<li>Participate in MHPSS coordination meetings for information sharing, collaboration with partners, referral mechanisms, and promoting best practices and IASC MHPSS guidelines </li>
</ul>
<p>Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily comprehensive. </p>
<p> </p>
<p><strong>MINIMUM QUALIFICATIONS</strong> </p>
<p> </p>
<ul>
<li>Typically, a 4-year University degree in related area. Equivalent combination of relevant education and experience may be substituted as appropriate </li>
</ul>
<ul>
<li>The qualified candidate is a mental health professional (psychologist, clinical social worker, or psychiatrist) with experience in MHPSS program management and coordination. </li>
</ul>
<ul>
<li>Typically, 5+ years of relevant and progressive experience working in mental health related field, including minimum of 2 years of professional experience managing and coordinating MHPSS projects in humanitarian settings. </li>
</ul>
<ul>
<li>Knowledgeable in and experience following IASC Guidelines on MHPSS in Emergencies and international best practices on the integration of MHPSS into primary health care settings. </li>
</ul>
<ul>
<li>Demonstrable technical expertise in the assessment, design, and delivery of responses to pre-existing and emergency-induced MHPSS needs. </li>
</ul>
<ul>
<li>Training experience required; capacity and proven track record in national staff and partner training and capacity-building. </li>
</ul>
<ul>
<li>Strong organizational and supervisory skills </li>
</ul>
<ul>
<li>Honest, hardworking and self-motivated </li>
</ul>
<ul>
<li>Strong interpersonal skills and ability to work within different cultural environments </li>
</ul>
<ul>
<li>Strong written and communication skills </li>
</ul>
<ul>
<li>Ability to work within a team structure or independently, flexible, and can cope with stressful workload </li>
</ul>
<ul>
<li>An excellent command of verbal and written English </li>
</ul>
<p> </p>
Médecins Sans Frontières
Jordan - Amman
<p><strong>Vacancy Announcement</strong></p>
<p><strong>OCA Palestine – AMMAN OFFICE</strong></p>
<p><strong>Finance And Accountancy Manager</strong></p>
<p> </p>
<p> </p>
<p><em>Family: HR & FIN</em></p>
<p><em>Level: 10 IRFFG (2,234 JOD Monthly Gross)</em></p>
<p><em>Workplace: Amman</em></p>
<p><em>Hierarchical and Functional line management: Finance Coordinator</em></p>
<p><em>Functional reporting line to: HQ-based field accounting referent</em></p>
<p><em>Duration: Fixed Term Contract – One year.</em></p>
<p> </p>
<p><strong>Context</strong></p>
<p><strong>Amman Hub:</strong></p>
<p> </p>
<p>MSF has been present in Amman since 2006 with different Missions and OCs, and since 2015 with delocalized HQ offices.</p>
<p>In 2018, MSF signed a Host-Country Agreement (HCA) with the Jordanian authorities and consolidated its presence in the country, becoming one of the MSF Hubs around the world, with the aim of supporting the quality of our operations in the region and beyond.</p>
<p>Today, Amman Hub is a complex setting, including the presence of 5 OCs with Operations and Organizational Support:</p>
<ul>
<li>Units: OCA MENA Regional Office, OCBA CAHM (Center for Advanced Humanitarian Medicine), OCG MESO (Middle East Support Office).</li>
<li>Operational Cells: OCBA Cell 1 (Afghanistan, Yemen, Syria) and OCG Cell 5 (Iraq, Lebanon, Yemen, Syria).</li>
<li>Missions: Permanent missions including OCP Jordan (Reconstructive Surgery Hospital), and ad hoc temporary hosted missions including OCA Palestine/Gaza/Syria, OCB Syria/Palestine, OCBA Palestine/Gaza/Yemen.</li>
<li>OCG Lebanon/Iran/Iraq/Sudan/Yemen/Syria. </li>
<li>An intersectional Amman Mutualized Support Office (AMSO) under the direct management of OCBA.</li>
<li>Hosted positions from different OCs and the International Office.</li>
</ul>
<p > </p>
<p><strong>Objectives of the position:</strong></p>
<p>Coordinating and supervising the accounting of the mission (accounting, treasury, audit procedures, etc.) according to the instructions of the Finance Coordinator, and in compliance with legal obligations and MSF standards and protocols in order to provide quality, reliable and transparent information to the organization on the use and allocation of resources in the mission.</p>
<p> </p>
<p><strong>Scope of Responsibilities</strong><strong>:</strong></p>
<p><u>General Finance duties:</u></p>
<ul>
<li>Ensure confidentiality on all finance issues related to MSF</li>
<li>Know perfectly, respect, and ensure strict compliance at any time with MSF standards:</li>
</ul>
<ol>
<li>Chart of accounts</li>
<li>Finance policies and procedures</li>
<li>Standards for accounting quality (paper and electronic)</li>
<li>Purchasing/validation/payment procedures for the mission.</li>
</ol>
<p > </p>
<ul>
<li>Provide any required support or other tasks related to finance issues at the mission, such as backup when the finance staff is on leave.</li>
</ul>
<p> </p>
<ul>
<li>Support the FinCo in drafting and implementing policies and procedures.</li>
</ul>
<p><u>Team Management and Remote Support:</u></p>
<ul>
<li>Provide remote technical supervision, coaching, and capacity-building to finance staff based in Gaza.</li>
<li>Adapt working methods and tools to maintain continuity of financial operations despite connectivity, security, or access disruptions.</li>
<li>Participate in mission coordination meetings and maintain close, regular communication with the Gaza-based team and Amman/Ramallah Coordination.</li>
</ul>
<p> </p>
<p><u>Accounting and Financial Management</u></p>
<ul>
<li>Ensure timely, accurate, and complete monthly accounting reports and the year-end accounting report, in line with MSF accounting standards and chart of accounts.</li>
<li>Review and validate cash, bank, and journal entries submitted remotely by field teams.</li>
<li>Monitor cash flow and cash requests for Gaza activities, anticipating constraints related to banking access, cash scarcity, and cross-border transfers.</li>
<li>Ensure supporting documentation meets MSF requirements, adapting where standard documentation is impossible to obtain due to the context.</li>
</ul>
<p > </p>
<p><u>Budgeting and Financial Planning</u></p>
<ul>
<li>Prepare, consolidate, and follow up on mission budgets and forecasts in coordination with the Coordination team and Operations.</li>
<li>Conduct regular budget-vs-actual analysis and alert management to variances or risks.</li>
</ul>
<p > </p>
<p><u>Compliance and Risk Management</u></p>
<ul>
<li>Ensure compliance with MSF internal control procedures and local legal/tax requirements where applicable.</li>
<li>Identify and mitigate financial risks specific to the Gaza context (banking restrictions, liquidity crises, security-related access issues).</li>
<li>Support internal and external audits; prepare audit documentation and follow up on recommendations.</li>
</ul>
<p> </p>
<p><u>HR Interface</u></p>
<ul>
<li>Support payroll processes and validation of local and incentivized staff costs where relevant to the finance function.</li>
<li>Ensure financial elements of HR compliance (staff costs, benefits, statutory obligations) are properly accounted for.</li>
</ul>
<p> </p>
<p><u>Safeguarding Responsibilities</u></p>
<ul>
<li>In support of the FinCo, ensure financial procedures (procurement, cash handling, per diems, incentive payments) are designed and controlled in ways that reduce safeguarding risks, including risks of exploitation linked to payments or resource distribution.</li>
<li>Apply financial due diligence when engaging vendors, contractors, and partners, including screening against MSF's Code of Conduct and safeguarding standards.</li>
<li>Model safeguarding standards in the management of the finance team, including safe, respectful, and non-exploitative supervisory practices.</li>
<li>Know and follow MSF's internal reporting channels for safeguarding concerns, and act promptly and confidentially if a concern arises, including any suspicion of financial misconduct linked to abuse of power.</li>
</ul>
<p> </p>
<p><u>Others</u></p>
<ul>
<li>Liaise with banks and other payment channels such as (PalPay and Jawwal Pay) in the absence of FinCo</li>
<li>Immediately inform FinCo of any problem or issue arising in the course of the work</li>
<li>Brief newly arrived IMS on finance as required in the projects</li>
<li>Others · Any other task assigned by Line manager/s</li>
</ul>
<p><strong>Profile Requirements:</strong></p>
<p><strong>Education:</strong></p>
<ul>
<li>Essential: solid accountancy training and experience; professional accounting qualification.</li>
<li>Desirable: University degree in accounting, finance or business administration.</li>
</ul>
<p> </p>
<p><strong>Experience:</strong></p>
<ul>
<li>Essential: 4 years of relevant professional experience in finance or a similar position.</li>
</ul>
<p> </p>
<p><strong>Knowledge:</strong></p>
<ul>
<li>Essential computer literacy (word, excel, internet).</li>
<li>Local accounting standards, Desirable MSF accounting software, ERP system knowledge, local laws.</li>
</ul>
<p> </p>
<p><strong>Languages: </strong></p>
<ul>
<li>Essential: Mission language (English language), Desirable local language.</li>
</ul>
<p><strong>Others:</strong></p>
<p>This position is open for Jordanian nationalities with a legal right to work in Jordan.</p>
<p> </p>
<p> </p>
<p><strong>If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by </strong><strong>Thursday 17<sup>th</sup> September 2026.</strong></p>
<p> </p>
<p><strong>To: </strong><a href="https://msfamman.recruitee.com/o/finance-and-accountancy-manager">https://msfamman.recruitee.com/o/finance-and-accountancy-manager</a> </p>
<p> </p>
<p><strong><em>Any incomplete application will not be considered (i.e. no letter of motivation).</em></strong></p>
<p> </p>
<p><strong><em>Kindly note that only shortlisted applicants who applied through the above link will be contacted.</em></strong></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p><strong>About BlackStone eIT:</strong><br>
BlackStone eIT is a leading technology solutions provider dedicated to driving innovation and excellence in software delivery. We are committed to fostering growth and enabling our teams to deliver cutting-edge products that transform industries.</p>
<p><strong>Position summary:</strong><br>
We are seeking a highly experienced Senior Technical Program Manager to lead and coordinate complex technical projects across our organization. The successful candidate will manage cross-functional teams, ensure timely delivery of software products, and act as a key liaison between engineering, product management, and stakeholders.<br>
This role demands strong leadership, exceptional communication skills, and the ability to navigate technical challenges while maintaining focus on business objectives.</p>
<h4>Requirements</h4>
<ul>
<li>Proven professional background in managing technical programs from inception to delivery in a senior role</li>
<li>6+ years of experience as a Technical Program Manager</li>
<li>Strong technical background with the ability to understand and discuss technical concepts effectively</li>
<li>Expertise in Agile methodologies and delivery frameworks such as Scrum and Kanban</li>
<li>Excellent stakeholder management and communication skills</li>
<li>Ability to identify risks and implement mitigation strategies proactively</li>
<li>Experience with project management tools like Azure DevOps and Jira</li>
<li>Capability to lead cross-functional teams and manage dependencies across multiple projects</li>
<li>Comfortable working in fast-paced and dynamic environments</li>
<li>Demonstrated problem-solving skills and decision-making in ambiguous situations</li>
<li>Bachelor's degree in Computer Science, Engineering, or related field preferred; relevant certifications are a plus</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Paid time off</li>
<li>Performance bonus</li>
<li>Training & development</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>About the role</h4>
<p>Our client is looking to hire an experienced brand & trade manager to join their growing team in Amman, Jordan. Operating in the FMCG distribution space and representing a portfolio of multinational brands, they are seeking a commercially driven professional who can bridge strategic brand management with impactful trade execution across both modern and traditional channels.</p>
<p>This is a senior individual contributor role with high visibility, offering the opportunity to own brand plans end-to-end, drive trade activations, and work directly with regional distributors and brand principals.</p>
<h4>What you'll do</h4>
<strong>Brand management</strong>
<ul>
<li>Develop and implement annual brand plans aligned with principal guidelines and company objectives.</li>
<li>Manage brand budgets, track ROI, and ensure responsible allocation of spend.</li>
<li>Lead new product launches, including pricing strategy, go-to-market planning, and positioning.</li>
<li>Monitor brand performance via sell-in/sell-out data, market share, and consumer insights.</li>
<li>Maintain strong relationships with multinational brand principals and uphold brand standards.</li>
</ul>
<strong>Trade marketing & activations</strong>
<ul>
<li>Design and execute trade promotions, in-store activations, and visibility programs across all trade channels.</li>
<li>Develop and deploy POS materials, planograms, and channel-specific assets in line with brand guidelines.</li>
<li>Conduct regular market visits to assess execution quality and identify opportunities for improvement.</li>
<li>Track and evaluate the effectiveness of all trade activities, delivering post-promotion analysis and recommendations.</li>
<li>Work closely with the sales team to align trade programs with distribution and volume targets.</li>
</ul>
<strong>Commercial planning & analysis</strong>
<ul>
<li>Prepare accurate sales forecasts and demand plans in collaboration with the sales and supply chain teams.</li>
<li>Develop commercial plans, pricing proposals, and promotional calendars.</li>
<li>Manage budgets within approved limits, with clear variance tracking and reporting.</li>
<li>Analyze market data, competitive landscape, and category trends to inform strategic decisions.</li>
<li>Prepare concise management reports and presentations on brand and trade performance.</li>
</ul>
<strong>Distributor & stakeholder management</strong>
<ul>
<li>Serve as the key liaison between the company and brand principals/distributors.</li>
<li>Manage joint business plans with key distribution partners, ensuring alignment on targets and activations.</li>
<li>Support and coach the sales team on brand messaging, product knowledge, and trade execution tools.</li>
</ul>
<h4>What we're looking for</h4>
<strong>Experience & background</strong>
<ul>
<li>4–6 years of experience in brand management and/or trade marketing within the FMCG industry — this is non-negotiable.</li>
<li>Proven track record of managing multinational brands and collaborating with distributors.</li>
<li>Hands-on experience designing and executing trade activations and promotional campaigns.</li>
<li>Background in budgeting, forecasting, and commercial planning.</li>
<li>Experience working with regional markets is a strong advantage.</li>
</ul>
<strong>Skills & competencies</strong>
<ul>
<li>Advanced proficiency in Microsoft Excel (pivot tables, data modelling) and PowerPoint.</li>
<li>Strong analytical mindset: you can turn data into clear, actionable recommendations.</li>
<li>Excellent project management skills; comfortable handling multiple brands and workstreams simultaneously.</li>
<li>Exceptional English communication skills, both written and verbal.</li>
<li>Strong interpersonal and stakeholder management skills.</li>
<li>Self-starter who thrives working independently in a fast-paced environment.</li>
<li>Bachelor's degree in Marketing, Business Administration, or a related field. MBA is a plus.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>About the role</h4>
<p>Our client is looking to hire an experienced brand & trade manager to join their growing team in Amman, Jordan. Operating in the FMCG distribution space and representing a portfolio of multinational brands, they are seeking a commercially driven professional who can bridge strategic brand management with impactful trade execution across both modern and traditional channels.</p>
<p>This is a senior individual contributor role with high visibility, offering the opportunity to own brand plans end-to-end, drive trade activations, and work directly with regional distributors and brand principals.</p>
<h4>What you'll do</h4>
<strong>Brand management</strong>
<ul>
<li>Develop and implement annual brand plans aligned with principal guidelines and company objectives.</li>
<li>Manage brand budgets, track ROI, and ensure responsible allocation of spend.</li>
<li>Lead new product launches, including pricing strategy, go-to-market planning, and positioning.</li>
<li>Monitor brand performance via sell-in/sell-out data, market share, and consumer insights.</li>
<li>Maintain strong relationships with multinational brand principals and uphold brand standards.</li>
</ul>
<strong>Trade marketing & activations</strong>
<ul>
<li>Design and execute trade promotions, in-store activations, and visibility programs across all trade channels.</li>
<li>Develop and deploy POS materials, planograms, and channel-specific assets in line with brand guidelines.</li>
<li>Conduct regular market visits to assess execution quality and identify opportunities for improvement.</li>
<li>Track and evaluate the effectiveness of all trade activities, delivering post-promotion analysis and recommendations.</li>
<li>Work closely with the sales team to align trade programs with distribution and volume targets.</li>
</ul>
<strong>Commercial planning & analysis</strong>
<ul>
<li>Prepare accurate sales forecasts and demand plans in collaboration with the sales and supply chain teams.</li>
<li>Develop commercial plans, pricing proposals, and promotional calendars.</li>
<li>Manage budgets within approved limits, with clear variance tracking and reporting.</li>
<li>Analyze market data, competitive landscape, and category trends to inform strategic decisions.</li>
<li>Prepare concise management reports and presentations on brand and trade performance.</li>
</ul>
<strong>Distributor & stakeholder management</strong>
<ul>
<li>Serve as the key liaison between the company and brand principals/distributors.</li>
<li>Manage joint business plans with key distribution partners, ensuring alignment on targets and activations.</li>
<li>Support and coach the sales team on brand messaging, product knowledge, and trade execution tools.</li>
</ul>
<h4>What we're looking for</h4>
<strong>Experience & background</strong>
<ul>
<li>4–6 years of experience in brand management and/or trade marketing within the FMCG industry — this is non-negotiable.</li>
<li>Proven track record of managing multinational brands and collaborating with distributors.</li>
<li>Hands-on experience designing and executing trade activations and promotional campaigns.</li>
<li>Background in budgeting, forecasting, and commercial planning.</li>
<li>Experience working with regional markets is a strong advantage.</li>
</ul>
<strong>Skills & competencies</strong>
<ul>
<li>Advanced proficiency in Microsoft Excel (pivot tables, data modelling) and PowerPoint.</li>
<li>Strong analytical mindset: you can turn data into clear, actionable recommendations.</li>
<li>Excellent project management skills; comfortable handling multiple brands and workstreams simultaneously.</li>
<li>Exceptional English communication skills, both written and verbal.</li>
<li>Strong interpersonal and stakeholder management skills.</li>
<li>Self-starter who thrives working independently in a fast-paced environment.</li>
<li>Bachelor's degree in Marketing, Business Administration, or a related field. MBA is a plus.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>The Salesforce Marketing Cloud Manager is responsible for leading the strategy, execution, and optimization of CRM and loyalty initiatives to drive revenue growth, customer lifetime value, and program profitability. The role owns end-to-end campaign performance, leveraging Salesforce Marketing Cloud capabilities to deliver data-driven, personalized customer engagement across multiple channels. This role plays a key leadership function in translating business objectives into scalable CRM strategies, ensuring alignment with commercial goals across fuel and non-fuel businesses.</p>
<h4>Role responsibilities</h4>
<p><strong>CRM & loyalty strategy (leadership ownership)</strong></p>
<ul>
<li>Lead the development and execution of revenue-driven CRM and loyalty strategies aligned with business objectives.</li>
<li>Own the CRM and loyalty roadmap, ensuring measurable impact on revenue, retention, and customer lifetime value.</li>
<li>Define targeting, segmentation, and personalization strategies to maximize commercial outcomes.</li>
<li>Build business cases, forecast revenue impact, and track ROI of CRM initiatives.</li>
</ul>
<p><strong>Salesforce Marketing Cloud management</strong></p>
<ul>
<li>Own and optimize the use of Salesforce Marketing Cloud modules including Journey Builder, Automation Studio, Email Studio, Mobile Connect, and CDP.</li>
<li>Drive platform governance, data integrity, and best practices across all CRM operations.</li>
<li>Collaborate with IT and data teams to enhance platform capabilities, integrations, and scalability.</li>
<li>Lead implementation of advanced features such as Einstein, Datorama, and real-time personalization.</li>
</ul>
<p><strong>Campaign strategy & execution</strong></p>
<ul>
<li>Oversee the planning and execution of multi-channel campaigns (email, SMS, push, in-app).</li>
<li>Ensure campaigns are commercially driven, with clear revenue and performance KPIs.</li>
<li>Guide lifecycle marketing strategies to improve acquisition, engagement, retention, and cross-sell.</li>
<li>Lead A/B and multivariate testing strategies to optimize performance.</li>
</ul>
<p><strong>Data, analytics & performance management</strong></p>
<ul>
<li>Own campaign performance reporting including revenue uplift, incremental GP, and ROI.</li>
<li>Develop dashboards and reporting frameworks linking CRM performance to business KPIs.</li>
<li>Generate actionable insights to continuously optimize campaign effectiveness.</li>
<li>Conduct post-campaign analysis and implement learnings into future planning.</li>
</ul>
<p><strong>Customer segmentation & personalization</strong></p>
<ul>
<li>Define and refine customer segmentation frameworks based on value, behavior, and lifecycle stage.</li>
<li>Drive advanced personalization strategies to increase conversion and basket size.</li>
<li>Partner with analytics teams to leverage predictive modeling and AI-driven insights.</li>
</ul>
<p><strong>Stakeholder & team leadership</strong></p>
<ul>
<li>Lead cross-functional collaboration with Marketing, Retail, Digital, and IT teams.</li>
<li>Manage external agencies and technology partners to deliver high-quality CRM campaigns.</li>
<li>Mentor and develop CRM team members, ensuring capability growth and best practice adoption.</li>
<li>Align CRM activities with broader marketing and commercial strategies.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Business, Marketing, or related field (MBA preferred).</li>
<li>7–10+ years of CRM, loyalty, or marketing automation experience.</li>
<li>Strong hands-on expertise in Salesforce Marketing Cloud ecosystem.</li>
<li>Proven experience managing teams and large-scale CRM programs.</li>
<li>Advanced knowledge of SQL, data modeling, and analytics.</li>
<li>Experience in retail, loyalty, or customer-centric industries preferred.</li>
</ul>
<h4>Key skills</h4>
<ul>
<li>Strategic thinking with strong commercial acumen</li>
<li>Leadership and stakeholder management</li>
<li>Advanced CRM and marketing automation expertise</li>
<li>Data-driven decision making</li>
<li>Strong communication and project management skills</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>The Salesforce Marketing Cloud Manager is responsible for leading the strategy, execution, and optimization of CRM and loyalty initiatives to drive revenue growth, customer lifetime value, and program profitability. The role owns end-to-end campaign performance, leveraging Salesforce Marketing Cloud capabilities to deliver data-driven, personalized customer engagement across multiple channels. This role plays a key leadership function in translating business objectives into scalable CRM strategies, ensuring alignment with commercial goals across fuel and non-fuel businesses.</p>
<h4>Role responsibilities</h4>
<p><strong>CRM & loyalty strategy (leadership ownership)</strong></p>
<ul>
<li>Lead the development and execution of revenue-driven CRM and loyalty strategies aligned with business objectives.</li>
<li>Own the CRM and loyalty roadmap, ensuring measurable impact on revenue, retention, and customer lifetime value.</li>
<li>Define targeting, segmentation, and personalization strategies to maximize commercial outcomes.</li>
<li>Build business cases, forecast revenue impact, and track ROI of CRM initiatives.</li>
</ul>
<p><strong>Salesforce Marketing Cloud management</strong></p>
<ul>
<li>Own and optimize the use of Salesforce Marketing Cloud modules including Journey Builder, Automation Studio, Email Studio, Mobile Connect, and CDP.</li>
<li>Drive platform governance, data integrity, and best practices across all CRM operations.</li>
<li>Collaborate with IT and data teams to enhance platform capabilities, integrations, and scalability.</li>
<li>Lead implementation of advanced features such as Einstein, Datorama, and real-time personalization.</li>
</ul>
<p><strong>Campaign strategy & execution</strong></p>
<ul>
<li>Oversee the planning and execution of multi-channel campaigns (email, SMS, push, in-app).</li>
<li>Ensure campaigns are commercially driven, with clear revenue and performance KPIs.</li>
<li>Guide lifecycle marketing strategies to improve acquisition, engagement, retention, and cross-sell.</li>
<li>Lead A/B and multivariate testing strategies to optimize performance.</li>
</ul>
<p><strong>Data, analytics & performance management</strong></p>
<ul>
<li>Own campaign performance reporting including revenue uplift, incremental GP, and ROI.</li>
<li>Develop dashboards and reporting frameworks linking CRM performance to business KPIs.</li>
<li>Generate actionable insights to continuously optimize campaign effectiveness.</li>
<li>Conduct post-campaign analysis and implement learnings into future planning.</li>
</ul>
<p><strong>Customer segmentation & personalization</strong></p>
<ul>
<li>Define and refine customer segmentation frameworks based on value, behavior, and lifecycle stage.</li>
<li>Drive advanced personalization strategies to increase conversion and basket size.</li>
<li>Partner with analytics teams to leverage predictive modeling and AI-driven insights.</li>
</ul>
<p><strong>Stakeholder & team leadership</strong></p>
<ul>
<li>Lead cross-functional collaboration with Marketing, Retail, Digital, and IT teams.</li>
<li>Manage external agencies and technology partners to deliver high-quality CRM campaigns.</li>
<li>Mentor and develop CRM team members, ensuring capability growth and best practice adoption.</li>
<li>Align CRM activities with broader marketing and commercial strategies.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Business, Marketing, or related field (MBA preferred).</li>
<li>7–10+ years of CRM, loyalty, or marketing automation experience.</li>
<li>Strong hands-on expertise in Salesforce Marketing Cloud ecosystem.</li>
<li>Proven experience managing teams and large-scale CRM programs.</li>
<li>Advanced knowledge of SQL, data modeling, and analytics.</li>
<li>Experience in retail, loyalty, or customer-centric industries preferred.</li>
</ul>
<h4>Key skills</h4>
<ul>
<li>Strategic thinking with strong commercial acumen</li>
<li>Leadership and stakeholder management</li>
<li>Advanced CRM and marketing automation expertise</li>
<li>Data-driven decision making</li>
<li>Strong communication and project management skills</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>As market and technology rapidly change and develop, finance functions must demonstrate real added value to their business.</h4>
<p>As a finance transformation consultant, you’ll use your experience and knowledge in finance, industry and technology to help deliver greater insight – delivering functional efficiencies as well as transforming the role of finance in our clients’ businesses. You’ll be developing innovative, sustainable ways to improve the management of people, processes and systems, working alongside other finance professionals in high-performing teams.</p>
<p>And as you deliver exceptional client service, you’ll have the opportunity to address some of the biggest issues facing client organizations today – supported by structured learning and development. With a network stretching across the world, the projects you work on will cross borders and sectors, providing unrivalled experience. The exceptional EY experience. It’s yours to build.</p>
<h4>The opportunity</h4>
<p>We are looking for a manager to join our team at the start of an exciting growth curve in the MENA region. We’re looking for people with enthusiasm to truly add value to clients, as well as ambition and potential to grow with us.</p>
<h4>Your key responsibilities</h4>
<p>As a member of the business consulting team, you’ll help the world’s leading organizations improve their performance in a rapidly changing environment with adequate enablement of finance transformation and technologies. You’ll be part of multidisciplinary teams, bringing diverse perspectives to every challenge. You will also take the lead in developing and growing our business and client network through business development activities and cycles, building relationships with our clients’ key stakeholders, and contributing to the overall revenue generation efforts of the consulting wide organization.</p>
<h4>Skills and attributes for success</h4>
<p>You should have consulting experience in finance transformation, within the financial services domain/industry:</p>
<ul>
<li>Passion in providing added value management consulting services for clients across various sectors in a high quality and realized value.</li>
<li>Finance experience cross functionally as part of an extended ecosystem to enable new business models and value creation.</li>
<li>Knowledge in process optimization across procure-to-pay (PTP), order-to-cash (OTC), and record-to-report (RTR).</li>
<li>Experience in business process reengineering and designing operating models for finance functions.</li>
<li>Experience in public financial management covering budget preparation and execution, revenue assurance and cost optimization areas.</li>
<li>Proven experience in leading teams to deliver high quality deliverables for key engagements/clients within various sectors; government, energy, utilities sectors.</li>
<li>Ability to drive recommendations and advisory on the application of AI, automation and digital enablement solutions with clients to optimize finance operations, enhance decision making and deliver sustainable cost and efficiency improvements.</li>
<li>Good understanding in digital finance and ERP implementation methodologies through proven experience of SAP or Oracle implementation projects, including BRDs, processes as per the ERP standard process, understanding key modules and standard functionalities.</li>
<li>Solid experience in preparing and designing dashboards using tools like Power BI or Tableau to visualize key metrics and support clients in generating and designing financial reports and dashboards.</li>
<li>Ability to develop/upskill team members to transform finance talent into a sustainable workforce.</li>
<li>Reduce finance function costs through new technologies, disruptive technologies and automation.</li>
<li>Willingness to travel across MENA on regular basis for client services.</li>
</ul>
<h4>To qualify for the role, you must have</h4>
<ul>
<li>6-8 years of relevant working experience in finance/consulting.</li>
<li>MENA based experience (preferred).</li>
<li>Strong people management and leadership skills.</li>
<li>Effective communication and presentation skills.</li>
<li>Ability to generate business deals and make business proposals.</li>
<li>Develop and maintain relationship at C-suite level.</li>
</ul>
<h4>Ideally, you’ll also have</h4>
<ul>
<li>A master’s degree and/or CIMA, ACA, ACCA, CPA, CA professional qualifications.</li>
<li>Willingness to travel extensively across the region.</li>
</ul>
<h4>What we look for</h4>
<p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.</p>
<h4>What we offer</h4>
<p>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:</p>
<ul>
<li>Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.</li>
<li>Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</li>
<li>Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.</li>
<li>Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li>
</ul>
<p>If you can demonstrate that you meet the criteria above, please apply as soon as possible.</p>
<p>The exceptional EY experience. It’s yours to build.</p>
<p>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.</p>
<p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.</p>
<p>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>As market and technology rapidly change and develop, finance functions must demonstrate real added value to their business.</h4>
<p>As a finance transformation consultant, you’ll use your experience and knowledge in finance, industry and technology to help deliver greater insight – delivering functional efficiencies as well as transforming the role of finance in our clients’ businesses. You’ll be developing innovative, sustainable ways to improve the management of people, processes and systems, working alongside other finance professionals in high-performing teams.</p>
<p>And as you deliver exceptional client service, you’ll have the opportunity to address some of the biggest issues facing client organizations today – supported by structured learning and development. With a network stretching across the world, the projects you work on will cross borders and sectors, providing unrivalled experience. The exceptional EY experience. It’s yours to build.</p>
<h4>The opportunity</h4>
<p>We are looking for a manager to join our team at the start of an exciting growth curve in the MENA region. We’re looking for people with enthusiasm to truly add value to clients, as well as ambition and potential to grow with us.</p>
<h4>Your key responsibilities</h4>
<p>As a member of the business consulting team, you’ll help the world’s leading organizations improve their performance in a rapidly changing environment with adequate enablement of finance transformation and technologies. You’ll be part of multidisciplinary teams, bringing diverse perspectives to every challenge. You will also take the lead in developing and growing our business and client network through business development activities and cycles, building relationships with our clients’ key stakeholders, and contributing to the overall revenue generation efforts of the consulting wide organization.</p>
<h4>Skills and attributes for success</h4>
<p>You should have consulting experience in finance transformation, within the financial services domain/industry:</p>
<ul>
<li>Passion in providing added value management consulting services for clients across various sectors in a high quality and realized value.</li>
<li>Finance experience cross functionally as part of an extended ecosystem to enable new business models and value creation.</li>
<li>Knowledge in process optimization across procure-to-pay (PTP), order-to-cash (OTC), and record-to-report (RTR).</li>
<li>Experience in business process reengineering and designing operating models for finance functions.</li>
<li>Experience in public financial management covering budget preparation and execution, revenue assurance and cost optimization areas.</li>
<li>Proven experience in leading teams to deliver high quality deliverables for key engagements/clients within various sectors; government, energy, utilities sectors.</li>
<li>Ability to drive recommendations and advisory on the application of AI, automation and digital enablement solutions with clients to optimize finance operations, enhance decision making and deliver sustainable cost and efficiency improvements.</li>
<li>Good understanding in digital finance and ERP implementation methodologies through proven experience of SAP or Oracle implementation projects, including BRDs, processes as per the ERP standard process, understanding key modules and standard functionalities.</li>
<li>Solid experience in preparing and designing dashboards using tools like Power BI or Tableau to visualize key metrics and support clients in generating and designing financial reports and dashboards.</li>
<li>Ability to develop/upskill team members to transform finance talent into a sustainable workforce.</li>
<li>Reduce finance function costs through new technologies, disruptive technologies and automation.</li>
<li>Willingness to travel across MENA on regular basis for client services.</li>
</ul>
<h4>To qualify for the role, you must have</h4>
<ul>
<li>6-8 years of relevant working experience in finance/consulting.</li>
<li>MENA based experience (preferred).</li>
<li>Strong people management and leadership skills.</li>
<li>Effective communication and presentation skills.</li>
<li>Ability to generate business deals and make business proposals.</li>
<li>Develop and maintain relationship at C-suite level.</li>
</ul>
<h4>Ideally, you’ll also have</h4>
<ul>
<li>A master’s degree and/or CIMA, ACA, ACCA, CPA, CA professional qualifications.</li>
<li>Willingness to travel extensively across the region.</li>
</ul>
<h4>What we look for</h4>
<p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.</p>
<h4>What we offer</h4>
<p>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:</p>
<ul>
<li>Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.</li>
<li>Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</li>
<li>Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.</li>
<li>Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li>
</ul>
<p>If you can demonstrate that you meet the criteria above, please apply as soon as possible.</p>
<p>The exceptional EY experience. It’s yours to build.</p>
<p>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.</p>
<p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.</p>
<p>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</p></p><p></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p>
<p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> At least 1 year of related work experience.</p>
<p><strong>Supervisory experience:</strong> At least 1 year of supervisory experience.</p>
<p><strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p>
<p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> At least 1 year of related work experience.</p>
<p><strong>Supervisory experience:</strong> At least 1 year of supervisory experience.</p>
<p><strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Jordan - Amman
<p><h4>Job summary</h4>
<p>Responsible for The St Regis Amman and W Amman hotels laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing department operations and budgets</strong></p>
<ul>
<li>Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li>
<li>Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</li>
<li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li>
<li>Ensures consistent workflow to minimize peaks and valleys in production.</li>
<li>Brings issues to the attention of the department manager and Human Resources as necessary.</li>
<li>Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</li>
<li>Supervises daily laundry shift operations and ensures compliance with all policies, standards and procedures.</li>
<li>Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.</li>
<li>Orders cleaning supplies and uniforms within budget.</li>
<li>Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.</li>
<li>Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals.</li>
<li>Works effectively with the Engineering department on laundry equipment maintenance needs.</li>
<li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</li>
<li>Operates all department equipment as necessary and reports malfunctions.</li>
<li>Develops, maintains and uses effective back-up plans for breakdowns.</li>
<li>Evaluates and implements new techniques, supplies and equipment.</li>
</ul>
<p><strong>Leading discipline teams</strong></p>
<ul>
<li>Ensuring and maintaining the productivity level of employees.</li>
<li>Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Encouraging and building mutual trust, respect, and cooperation among team members.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
</ul>
<p><strong>Providing and ensuring exceptional customer service</strong></p>
<ul>
<li>Providing services that are above and beyond for customer satisfaction and retention.</li>
<li>Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Sets a positive example for guest relations.</li>
<li>Empowers employees to provide excellent customer service.</li>
</ul>
<p><strong>Managing and conducting human resources activities</strong></p>
<ul>
<li>Ensuring employee success and event success recognitions are taking place in all shifts.</li>
<li>Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Recruiting, interviewing, selecting, hiring, and promoting employees in the organization.</li>
<li>Supervises staffing levels to ensure that operational needs and financial objectives are met.</li>
<li>Effectively schedules employees to business demands and tracks employee time and attendance.</li>
<li>Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li>
<li>Manages employee progressive discipline procedures.</li>
<li>Manages the employee performance appraisal process.</li>
<li>Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li>
<li>Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information, and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify engineering of spa/salon maintenance and repair needs.</p>
<p>Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p>
<p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: At least 1 year of supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
International Orthodox Christian charities
Jordan - Amman
<p ><strong>Employee Position:</strong> Program & Partnership Manager (PPM)</p>
<p ><strong>Employment Category: </strong>Staff Employee</p>
<p ><em>This position is currently structured as a part-time position at 20 hours per week. Subject to program needs and availability of funding, the position may be expanded to full-time employment.</em></p>
<p ><strong>Primary Work Location:</strong> Amman, Jordan</p>
<p ><strong>Position Reports To:</strong> Country Representative </p>
<p><strong>Summary: </strong><br>
The Program & Partnership Manager (PPM) will work under the direction of the IOCC Country Representative, and in close coordination with IOCC project staff, in ensuring the quality of IOCC’s relief, early recovery, and development projects in Jordan – in line with IOCC and donor policies, procedures, and requirements. The PPM will support the Program Department in ensuring high quality implementation of project activities, adherence to IOCC project management processes, and supporting donor requirements, such as reporting. The PPM will focus on maintaining and growing IOCC’s relationships with key stakeholders while also identifying and building new partnerships. The PPM will support the expansion of IOCC’s work in Jordan, working with the Country Representative on business development. Day-to-day tasks include work on project implementation, as well as project reporting; supporting IOCC Jordan’s Monitoring, Evaluation, Accountability, and Learning (MEAL) on robust MEAL of projects and building IOCC Jordan’s evidence base; representing IOCC with key stakeholders and coordination with external bodies; and supporting the development of reports and proposals. With the Country Representative and Program Department, the PPM will support the capacity building of local partner(s). Additionally, the PPM will contribute to strategic initiatives and complete special projects, as assigned. </p>
<p><br>
<strong>General Responsibilities:</strong></p>
<ul>
<li>As directed, implement or support the Program Department in implementation of relief and development projects in accordance with the mission and goals of IOCC, IOCC and donor regulations, grant agreements, work plans, and budgets to meet objectives and serve targeted populations</li>
<li>Work closely with the IOCC MEAL and Program Department to ensure project management tools are in place and properly utilized for assigned projects, supporting monthly review of project documents, indicator tracking tables, work plans, etc.</li>
<li>Support the Finance & Administration and relevant project staff in the financial management of assigned projects, including (but not limited to) tracking expenditures, regular budget reviews and forecasting, providing input for cash requests, etc.</li>
<li>Lead internal tracking processes, i.e. for reporting, ensuring internal and external deadlines are met</li>
<li>Participate in and, as assigned, lead the accurate and timely completion of internal and external narrative and financial reports</li>
<li>As directed, lead or support sub-recipient management processes and capacity building, in coordination with relevant project staff</li>
<li>Work closely with the Program Department and relevant Finance & Administration staff on implementation of project-related procurements</li>
<li>Represent IOCC in assigned coordination/working groups, forums, and meetings with donor, NGO, UN, government officials, local church, and other representatives</li>
<li>Establish, develop, and maintain contacts and relationships with current and new partners and other key stakeholders</li>
<li>Organize visits by donors, IOCC staff, and other guests and visitors to IOCC Jordan</li>
<li>Support IOCC Jordan in strengthening its evidence base, including participating in and/or leading needs assessments and utilizing data, for project implementation and design</li>
<li>Prepare needed communications and technical materials </li>
<li>Build relationships with key stakeholders to promote future business development opportunities</li>
<li>Support identification of potential, new partners</li>
<li>Lead project design workshops with IOCC and local partner staff, as requested</li>
<li>Support (and, as assigned, lead) concept note and proposal development processes from concept inception through submission, including writing and budgeting</li>
<li>Manage and supervise assigned staff and support capacity development through IOCC’s performance management system</li>
<li>Stay abreast of humanitarian, political, social, and other developments that may impact IOCC’s activities in Jordan and share relevant information within the IOCC Jordan office</li>
<li>Support the Country Representative in strategic planning for the IOCC Jordan office and development and implementation of plans and processes</li>
<li>Perform other duties as assigned or required</li>
</ul>
<p> </p>
<p > </p>
<p><strong>CONTACTS/KEY RELATIONSHIPS</strong></p>
<ul>
<li>IOCC Country Representative – Supervisor; Coordinate on program quality support, partnership building, business development, and assigned projects and special initiatives</li>
<li>IOCC Program Department – Coordinate on implementation, monitoring, and reporting of assigned project(s) and tasks</li>
<li>IOCC Finance — Coordinate financial oversight of assigned project activities, as well as payments and budget tracking and development of new project budgets</li>
<li>IOCC Administration – Coordinate administration-related issues and procurement</li>
<li>IOCC project field staff – Coordinate with and, as assigned, oversee, manage, and support capacity building</li>
<li>Partner organization(s) – Support in the selection of, implementation of assigned project activities, and capacity building</li>
<li>Donors – Build and maintain strong, positive relationship and set stage for business development opportunities, in coordination with the Country Representative</li>
</ul>
<p> </p>
<p><strong>WORKING CONDITIONS / REQUIREMENTS</strong></p>
<ul>
<li>Primary working location is in Amman with travel throughout Jordan to monitor and/or support implementation of project activities and for referral and coordination meetings. Travel within the country is required with potential international travel, as needed.</li>
<li>Awareness of local security situation and conditions</li>
<li>Professional personal dress, behavior, speech, and conduct in accordance with IOCC policies</li>
</ul>
<p> </p>
<p><strong>Knowledge and Skills: </strong>Strong project management, organizational, and analytical skills, including the ability to develop and monitor work plans, track progress against indicators, support budget monitoring and MEAL, and ensure timely completion of deliverables. Strong understanding of project cycles, donor compliance, reporting, partner coordination, and project implementation in relief, early recovery, and development contexts. Excellent written and verbal communication skills, including the ability to prepare high-quality reports, proposals, technical materials, and presentations for diverse audiences. Demonstrated ability to collect, review, validate, analyze, and use project data to support program quality, learning, evidence-based decision-making, and project design. Strong computer skills, particularly Microsoft Word, Excel, PowerPoint, Outlook, and project tracking tools. Ability to work collaboratively with multicultural and interdisciplinary teams, local partners, donors, government representatives, UN agencies, NGOs, and other stakeholders. Fluency in Arabic and English, spoken and written, is required. Ability to adapt to changing priorities and manage multiple tasks simultaneously. Technical knowledge in one or more areas of IOCC’s project implementation, such as protection, disability inclusion, health, livelihoods, early recovery, or community-based programming, is an asset.</p>
<p> </p>
<p><strong>Competencies: </strong>Ability to build, maintain, and strengthen effective working relationships with internal teams, partners, donors, government counterparts, coordination bodies, and other stakeholders. Strong representation, coordination, and partnership-building skills, with the ability to identify opportunities for collaboration and support business development. Ability to think strategically, analyze complex issues, and make sound recommendations to support program quality, project implementation, and organizational growth. Demonstrated commitment to accountability, transparency, confidentiality, and ethical conduct. Ability to ensure adherence to IOCC policies, donor regulations, grant requirements, local laws, and internal procedures. Strong capacity to manage competing priorities, meet deadlines, and operate effectively in changing and challenging contexts. Ability to supervise, mentor, and support staff, including through performance management and capacity development. Demonstrated sensitivity to cultural conditions and practices and commitment to working respectfully with diverse communities and stakeholders. Strong project, partnership, financial, and compliance management competencies.</p>
<p> </p>
<p><strong>Experience: </strong>A minimum of 10 years’ experience, working for a national or international NGO. Senior level project management experience required. Country office senior management team or leadership preferred. Familiarity with program management, including budgeting, financial management, cost analysis, and MEAL required. Experience working in non-traditional work environments, such as a refugee response and/or in a refugee camp required. Experience with gender mainstreaming in projects required, experience implementing gender-specific projects a plus. Experience with disability mainstreaming in projects required, experience implementing disability-specific projects a plus. Experience with protection programming required. Experience with institutional donors, such as US and European governments, required.</p>
<p> </p>
<p><strong>Certifications: </strong>University/college degree in relevant field required. Valid driving license required<strong>.</strong></p>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description Should have comprehensive and up to date knowledge of all the outlets unique selling points, features, amenities, services and policies and those of the competition. Identify and target potential market opportunities to expand the business. Negotiate and finalize contracts with clients. Work closely with the Sales & Revenue Department as the point of contact for all F&B related bookings and enquiries, in close coordination with the Outlet Managers to promote special events and occasions. Achieve all individual Hotel Food & Beverage sales targets in your area by maintaining and creating a close relationship with customers. Generate new and maintain existing customer relationships through various sales activities and create awareness of the hotel outlets and facilities through face-to-face sales calls, telephone calls, entertainment, site inspections etc., to ensure complete coverage of own portfolio of accounts and achieve set targets and maximum possible productivity. Ensure that all incoming requests are addressed within 24 hours in order to avoid customer complaints and loss of business. Display a pleasant manner and positive attitude at all times to promote a good company image to guests and colleagues in order to avoid internal or external complaints. Closely monitor the accounts revenue and business production of own business portfolio and maintain an up to date Account & Contact Database in the property management system as well as maintain end of month production reports. Update the hotel on the negotiation/progress of every event and use the technology available for communication and client correspondence. Provide feedback to the Director of Food & Beverage on changing market conditions, review direct competition and conduct regular research to identify new selling strategies. Participate in any Training and Development programs as recommended by the senior management. Operate in a safe and environmentally friendly way to protect guests and colleagues health and safety, as well as protect and conserve the environment. Conduct site inspections with prospective and existing clients. Prepare weekly, monthly, quarterly and annual reports as required. Assist with compilation of competitive intelligence information. Other tasks as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications o possess minimum a hospitality degree or similar; Commerce, Sales and Marketing, Business Administration or any relevant courses. Minimum two years post graduate work experience in a similar position. Have a minimum of 2-3 years' experience in sales in U.A.E. market, experience in the Food & Beverages sectors would be an advantage. Fluency in English is essential. Proficient in MS Office applications/Excel and PowerPoint. Energetic, Passionate and Self-Motivated. Able to determine and prioritize tasks under minimum supervision. Proficiency in CRM software and data analysis tools.</p><p></p></section>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Founded in 2016, Alef Education (ALEFEDT on the Abu Dhabi Securities Exchange) is an award-winning AI powered learning solutions provider redefining K to 12 education. Headquartered in Abu Dhabi, the company serves approximately 2.0 million students and 84,000 educators across 19,000 schools in the UAE, Indonesia, and Morocco. Its flagship Alef Platform delivers personalized learning experiences that enhance student engagement and outcomes, while its supplemental solutions Alef Pathways, Abjadiyat, and Arabits extend learning across subjects and languages. Through its innovative use of artificial intelligence, data insights, and culturally relevant content, Alef Education is transforming teaching and learning to advance equity, access, and excellence for every student. About The Role The Digital Marketing Manager is responsible for leading all digital marketing strategies for Alef Education products and services. The role will be responsible for working directly with product teams to design, implement, and manage the overall product marketing strategy, monitoring results to drive sales leads and enable achievement of revenue goals. Key Responsibilities: Digital Marketing Strategy - Lead development and implementation of digital marketing strategies to enable target market reach and sales objectives Work closely with product leadership to develop digital marketing strategies that accelerate engagement and drive sales leads Develop and implement detailed digital marketing strategic plans according to strategic objectives outlined to deliver product marketing and sales lead goals Responsible to manage calendar of digital marketing activities and events to maintain continuous awareness of the brand, products and accelerate opportunities for sales Drive demand for Alef Education products, positioning the organization on various social media platforms as a key strategic partner to meet client education objectives Use market research to support development of detailed digital marketing strategies and campaigns that align with and complement brand and product guidelines Develop and maintain relationships with existing and prospective digital media marketing partners, identifying trends and engaging platforms that maximize marketing results Monitor performance of digital marketing activities, adjusting and streamlining lead generation processes and effectively capitalize on opportunities to drive sales Support renewal and negotiation of vendor contracts with a mind for long term value and sustainable marketing performance Product Market Campaign Development - Lead the strategic development of product marketing campaigns to enable target market reach and lead generation objectives Develop and implement product marketing strategies designed to achieve lead generation and sales objectives for Alef Education products and services Design and implement detailed product marketing plans and concepts to maximize efficiency and performance of targeted goals within budget parameters Evaluate market conditions, leading market research and analysis to support development of detailed product marketing strategies and campaigns Collaborate with marketing and design teams to produce and delivery creative content that maximizes marketing results, aligned with brand and division strategies Monitor performance of product marketing effectiveness, adjusting and streamlining promotion and lead generation processes to enabling effective sales generation Digital Marketing Design & Implementation - Using a large variety of digital marketing tools, design, implement and monitor efficiency and performance of product marketing results Design and implement detailed digital media marketing strategies including but not limited to SEM, email, websites, and social media platforms to maximize efficiency and performance of targeted goals within budget parameters Collaborate with marketing and design teams to produce and deliver creative content that maximizes marketing results, aligned with brand and product strategies Develop and monitor Key Performance Indicators and dashboards that enable effective analysis, reporting and decision making with a notable ability to quickly identify and respond to patterns of marketing success or failure Work closely with Head of Business Development and Product teams to manage key performance indicators of active marketing campaigns and rapidly make adjustment when needed to maximize spend results Market Research - Lead analysis and development of marketing research to enable decision making on product marketing strategies based on trends and target market needs Utilize analysis to evaluate end-to-end customer experience and perception across multiple channels and customer touch points to influence marketing content Facilitates ongoing product team communication to ensure all key stakeholders are well informed and aligned on trends, data, and marketing achievements/obstacles Research and forecast future sales and performance trends Research competitors and capitalize on market activities to improve digital marketability of Alef Education products and services Track and periodically report industry and market trends in digital and product marketing to enable aligned and effective practices that deliver results across the organization Community Leadership - Responsible for managing communication and relationships across the organization in order to effectively lead and enable high performing teams to achieve their goals Build effective relationships with team members, inviting and facilitating problem solving and idea generation to help empower individual capabilities Train, coach and develop team members, ensuring clear expectations are communicated and regularly discussed in an open, collaborative team culture Evaluate and periodically review competencies throughout team, identifying areas for new training or further skill development to enable ongoing results Generate and share data driven reports about team performance, mission-related objectives and timelines Communicate expectations and routinely reviews and discusses feedback Establish schedules, processes, deadlines, and targeted results to enable ongoing improvement and ability to achieve improving results Conduct regular team meetings and one to one conversations to ensure all members are updated on relevant news, information, and best practices Provide the right tools and resources, ensuring teams are equipped to work productively and achieve key results</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree in Marketing or a related discipline Experience working with marketing projects and promoting business initiatives Background in design and copywriting is a plus Familiar with product marketing tactics (e.g. integrated marketing campaigns) Working knowledge of marketing tools (Google Marketing Cloud, Salesforce Pardot, Socialbakers.. etc). Ability to communicate the vision and value of new products to the sales team and develop sales tools that facilitate the selling process Experience in planning and participating in the launch of new features and products and briefing the press and PR teams about new products and conducting demonstrations. The ability to speak and write to a high standard is crucial. Gaining insight into customer needs and experiences. Ability to drive toward results, overcoming obstacles, bottlenecks and other risks as required Ability to quickly establish credibility, influence and trust with other team members in order to better drive results Ability to articulate priorities and revise plans to meet tight deadlines Familiarity with various project management practices and tools with the ability to implement and customize to the needs of the team and/or project Fluency in English and Arabic.</p><p></p></section>