Restaurants Manager Jobs in Jordan
2928 Jobs Found
<p><h4>Key responsibilities</h4>
<p>Design, implement, and continuously improve a comprehensive project and program governance framework aligned with the bank's strategic objectives, incorporating governance policies, procedures, methodologies, templates, and standards based on industry best practices.<br>
Assess the current project management operating model, identify process improvement opportunities, and lead initiatives that enhance operational efficiency, service quality, and project delivery effectiveness.<br>
Define governance procedures for projects and programs across the group, establish RACI matrices for all key project deliverables, monitor compliance, and provide guidance and support to project stakeholders.<br>
Develop project and program quality standards across the bank, conduct periodic governance compliance reviews for projects managed by both the enterprise PMO and other business units, report findings to the head of enterprise PMO, and recommend improvement initiatives.<br>
Review, challenge, validate, and consolidate project reports submitted by project managers while standardizing reporting formats and executive presentations for senior management.<br>
Establish and monitor key performance indicators (KPIs) to measure project and program performance, governance effectiveness, and resource utilization. Analyze performance variances, recommend corrective actions, and provide regular management reports.<br>
Ensure governance policies, procedures, templates, and methodologies comply with regulatory requirements. Identify project risks, establish appropriate governance controls, and implement risk mitigation measures throughout the project lifecycle.<br>
Participate in the evaluation, selection, implementation, and enhancement of project management and reporting tools. Coordinate with relevant stakeholders to deliver awareness sessions and training that ensure standardized reporting and consistent project performance measurement.<br>
Promote governance awareness and provide training to project and program managers across the bank to strengthen governance capabilities and standardize project management practices.<br>
Serve as the primary liaison between the enterprise PMO and other business units, supporting requests from internal audit, finance, and other corporate functions.<br>
Review executive reports, regulatory reports, and internal and external audit findings, ensure timely implementation of corrective actions, and prevent recurrence through sustainable process improvements.<br>
Participate as a primary or alternate member of the bank's business continuity management (BCM) and emergency response teams, carrying out assigned responsibilities to support operational resilience and business recovery.</p>
<h4>Requirements</h4>
<p>Bachelor's degree in engineering, computer science, management information systems (MIS), or a related discipline.<br>
Minimum of 10 years of experience in project management and project governance, preferably within the banking or financial services sector.<br>
Strong knowledge of project governance frameworks and project management methodologies.<br>
Excellent analytical and problem-solving skills.<br>
Process improvement and continuous improvement mindset.<br>
Strong planning, organization, and prioritization skills.<br>
Leadership and stakeholder management capabilities.<br>
Excellent written and verbal communication skills in both Arabic and English.<br>
Advanced reporting and presentation skills.<br>
Proficiency in project management and business systems.<br>
Strong understanding of internal policies, procedures, and applicable regulatory requirements.<br>
Ability to work collaboratively in cross-functional teams.<br>
Ability to perform effectively under pressure in a fast-paced environment.</p>
<h4>Professional certifications</h4>
<p>One or more of the following certifications is preferred:<br>
Project Management Professional (PMP)<br>
PMO-related professional certifications<br>
Lean Six Sigma</p></p><p></p>
<p><h4>Key responsibilities</h4>
<p>Design, implement, and continuously improve a comprehensive project and program governance framework aligned with the bank's strategic objectives, incorporating governance policies, procedures, methodologies, templates, and standards based on industry best practices.<br>
Assess the current project management operating model, identify process improvement opportunities, and lead initiatives that enhance operational efficiency, service quality, and project delivery effectiveness.<br>
Define governance procedures for projects and programs across the group, establish RACI matrices for all key project deliverables, monitor compliance, and provide guidance and support to project stakeholders.<br>
Develop project and program quality standards across the bank, conduct periodic governance compliance reviews for projects managed by both the enterprise PMO and other business units, report findings to the head of enterprise PMO, and recommend improvement initiatives.<br>
Review, challenge, validate, and consolidate project reports submitted by project managers while standardizing reporting formats and executive presentations for senior management.<br>
Establish and monitor key performance indicators (KPIs) to measure project and program performance, governance effectiveness, and resource utilization. Analyze performance variances, recommend corrective actions, and provide regular management reports.<br>
Ensure governance policies, procedures, templates, and methodologies comply with regulatory requirements. Identify project risks, establish appropriate governance controls, and implement risk mitigation measures throughout the project lifecycle.<br>
Participate in the evaluation, selection, implementation, and enhancement of project management and reporting tools. Coordinate with relevant stakeholders to deliver awareness sessions and training that ensure standardized reporting and consistent project performance measurement.<br>
Promote governance awareness and provide training to project and program managers across the bank to strengthen governance capabilities and standardize project management practices.<br>
Serve as the primary liaison between the enterprise PMO and other business units, supporting requests from internal audit, finance, and other corporate functions.<br>
Review executive reports, regulatory reports, and internal and external audit findings, ensure timely implementation of corrective actions, and prevent recurrence through sustainable process improvements.<br>
Participate as a primary or alternate member of the bank's business continuity management (BCM) and emergency response teams, carrying out assigned responsibilities to support operational resilience and business recovery.</p>
<h4>Requirements</h4>
<p>Bachelor's degree in engineering, computer science, management information systems (MIS), or a related discipline.<br>
Minimum of 10 years of experience in project management and project governance, preferably within the banking or financial services sector.<br>
Strong knowledge of project governance frameworks and project management methodologies.<br>
Excellent analytical and problem-solving skills.<br>
Process improvement and continuous improvement mindset.<br>
Strong planning, organization, and prioritization skills.<br>
Leadership and stakeholder management capabilities.<br>
Excellent written and verbal communication skills in both Arabic and English.<br>
Advanced reporting and presentation skills.<br>
Proficiency in project management and business systems.<br>
Strong understanding of internal policies, procedures, and applicable regulatory requirements.<br>
Ability to work collaboratively in cross-functional teams.<br>
Ability to perform effectively under pressure in a fast-paced environment.</p>
<h4>Professional certifications</h4>
<p>One or more of the following certifications is preferred:<br>
Project Management Professional (PMP)<br>
PMO-related professional certifications<br>
Lean Six Sigma</p></p><p></p>
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<h3 >Policy Advocacy and Influencing Manager (INT11764)</h3>
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<p><h4>Job summary</h4>
<p>Responsible for The St Regis Amman and W Amman hotels laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing department operations and budgets</strong></p>
<ul>
<li>Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li>
<li>Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</li>
<li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li>
<li>Ensures consistent workflow to minimize peaks and valleys in production.</li>
<li>Brings issues to the attention of the department manager and Human Resources as necessary.</li>
<li>Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</li>
<li>Supervises daily laundry shift operations and ensures compliance with all policies, standards and procedures.</li>
<li>Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.</li>
<li>Orders cleaning supplies and uniforms within budget.</li>
<li>Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.</li>
<li>Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals.</li>
<li>Works effectively with the Engineering department on laundry equipment maintenance needs.</li>
<li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</li>
<li>Operates all department equipment as necessary and reports malfunctions.</li>
<li>Develops, maintains and uses effective back-up plans for breakdowns.</li>
<li>Evaluates and implements new techniques, supplies and equipment.</li>
</ul>
<p><strong>Leading discipline teams</strong></p>
<ul>
<li>Ensuring and maintaining the productivity level of employees.</li>
<li>Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Encouraging and building mutual trust, respect, and cooperation among team members.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
</ul>
<p><strong>Providing and ensuring exceptional customer service</strong></p>
<ul>
<li>Providing services that are above and beyond for customer satisfaction and retention.</li>
<li>Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Sets a positive example for guest relations.</li>
<li>Empowers employees to provide excellent customer service.</li>
</ul>
<p><strong>Managing and conducting human resources activities</strong></p>
<ul>
<li>Ensuring employee success and event success recognitions are taking place in all shifts.</li>
<li>Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Recruiting, interviewing, selecting, hiring, and promoting employees in the organization.</li>
<li>Supervises staffing levels to ensure that operational needs and financial objectives are met.</li>
<li>Effectively schedules employees to business demands and tracks employee time and attendance.</li>
<li>Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li>
<li>Manages employee progressive discipline procedures.</li>
<li>Manages the employee performance appraisal process.</li>
<li>Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li>
<li>Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<p>We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.<br><br>As an Assistant Outlet Manager you are responsible to achieve the optimum level of guest satisfaction and departmental profitability in an atmosphere of teamwork and high team morale, whereby your role will include key responsibilities such as:<br><br>• Prepare schedules for all employees according to the forecast and within the limits of the manning guide to ensure adequate manpower at all times and under the guidance of the Outlet Manager<br>• Ensure proper maintenance and cleanliness of all areas within the assigned outlet<br>• Be involved in planning of promotions, beverage purchases and pricing under the supervision of the Outlet Manager<br>• Ensure sanitary conditions according to health codes and hotel standards<br>• Supervise the daily operation under standards fixed by Hotel Management and Outlet Manager<br>• Define training needs and propose training programs in co-relation with Outlet Manager and continuously train subordinates to achieve highest level of professionalism<br>• Ensure correct handling of equipment to minimize breakages and losses</p> </div>
<div ><span >We are one of the leading FMCG and Pharmaceuticals distribution companies, and we are seeking an experienced, detail-oriented Financial Manager to oversee our financial operations.</span>
<h2 class="h5">Job description</h2>
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<p>A unique, future-proof computer programming institute aims to train Jordan’s next generation of coders and problem solvers.</p><p>Inclusivity and accessibility are at the core of our institution. The premises is fully equipped with state-of-the-art computers and high-speed internet and is open 24 hours a day, seven days a week. </p><p>Centered around a gamified coding approach, where no teachers, no classrooms and no lectures. Instead, it uses a hands-on method of learning which consists of practical experience and peer collaboration. This peer-to-peer, project-based, methodology creates a supportive community of creative problem solvers with a spirit of collaboration and generates the finest digital developers.</p><p><br></p><p><b>Job Summary</b></p><p>The Senior Project Manager is responsible for planning, executing, and delivering complex projects on time, within budget, and according to defined quality standards. This role provides strategic leadership across cross-functional teams, manages stakeholders and project risks, and ensures successful achievement of business objectives.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Lead projects from initiation through planning, execution, monitoring, and closure.</li><li>Develop detailed project plans, timelines, budgets, milestones, and resource requirements.</li><li>Manage cross-functional teams and coordinate activities across multiple departments.</li><li>Establish project objectives, deliverables, KPIs, and success criteria.</li><li>Monitor project progress, costs, schedules, scope, and quality.</li><li>Identify, assess, and mitigate project risks and issues.</li><li>Manage project changes and ensure appropriate approval and documentation.</li><li>Communicate project status, challenges, and recommendations to senior leadership.</li><li>Build and maintain strong relationships with clients, vendors, and internal stakeholders.</li><li>Facilitate project meetings and ensure clear ownership of actions and deliverables.</li><li>Ensure projects comply with organizational policies, standards, and applicable regulations.</li><li>Lead post-project reviews and implement lessons learned and continuous improvements.</li><li>Mentor and support project managers and junior team members.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Qualifications</b></p><ul><li>Bachelor’s degree in project management, Business Administration, Engineering, IT, or a related field.</li><li>7+ years of project management experience, preferably managing complex or large-scale projects.</li><li>Proven experience managing budgets, schedules, resources, risks, and stakeholders.</li><li>Strong leadership, communication, negotiation, and problem-solving skills.</li><li>Excellent organizational and analytical abilities.</li><li>Proficiency with project management tools such as Microsoft Project, Jira, Asana, Monday.com, or similar platforms.</li><li>Strong knowledge of project management methodologies such as Agile, Scrum, or Waterfall.</li><li>PMP, PRINCE2, or equivalent certification is preferred.</li></ul><p><br></p><p><b>Key Competencies</b></p><ul><li>Strategic thinking</li><li>Leadership and team management</li><li>Stakeholder management</li><li>Risk and issue management</li><li>Financial and budget management</li><li>Decision-making</li><li>Communication and presentation</li><li>Conflict resolution</li><li>Change management</li><li>Results orientation</li></ul><p><br></p><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>On-time project delivery</li><li>Budget adherence</li><li>Project quality and scope compliance</li><li>Stakeholder/client satisfaction</li><li>Risk and issue resolution</li><li>Team performance and resource utilization</li><li>Achievement of project business objectives</li></ul></div>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >Program / Department Summary</span></p>
<p ><span >Mercy Corps implements a diverse portfolio of humanitarian and development programming across the Middle East in response to acute crises and protracted vulnerabilities. Under a newly established Multi-Country Office (MCO) structure, Mercy Corps oversees programming across Syria, Jordan, and Yemen, with enhanced regional coordination, efficiency, and strategic alignment.</span></p>
<p ><span >This role supports the implementation of Mercy Corps’ global ten-year strategy, Pathway to Possibility, which focuses on achieving resilient, inclusive, and sustainable outcomes across food security, water security, economic opportunity, and peace and good governance. The strategy is grounded in organizational commitments to being climate-smart, evidence-driven, locally led, innovative, and safe, diverse, and inclusive.</span></p>
<p > </p>
<p ><span >General Position Summary</span></p>
<p ><span >The Senior Business Development and Grants Manager leads and directly manages all business development, pre-positioning, and grants functions across the MCO portfolio covering Syria, Jordan, and Yemen.</span></p>
<p ><span >Based in Amman, the role leads multi-country resource mobilization efforts, ensuring high-quality donor engagement, competitive proposal development, and effective grants lifecycle management. The position has direct line management responsibility for a Reporting Officer and provides strong leadership, guidance, and coordination to country-level teams engaged in program development and donor compliance.</span></p>
<p ><span >The role reports to the MCO Portfolio Director and works in close collaboration with Country Managers, Program Teams, Regional Award Management, Business Development and Technical teams.</span></p>
<p > </p>
<p ><span >Essential Job Responsibilities</span></p>
<p ><em ><u >STRATEGIC LEADERSHIP, MANAGEMENT, AND COORDINATION</u></em></p>
<p ><span >• Provide overall leadership and strategic direction for program development, business development, and grants management across Syria, Jordan, and Yemen, in line with Mercy Corps’ Program Management at Mercy Corps (PM@MC) standards and Pathway to Possibility strategic objectives.</span></p>
<p ><span >• Directly manage, mentor, and support the Reporting Officer, ensuring clear objectives, regular performance management, coaching, and professional development.</span></p>
<p ><span >• Strengthen harmonization, consistency, and quality of program development and grants practices across Syria, Jordan, and Yemen.</span></p>
<p > </p>
<p ><em ><u >PRE-POSITIONING, DONOR ENGAGEMENT, AND EXTERNAL REPRESENTATION</u></em></p>
<p ><span >• Lead and oversee strategic pre-positioning efforts across the MCO, ensuring alignment with country strategies, regional priorities, and Mercy Corps’ global outcomes framework.</span></p>
<p ><span >• Systematically map, track, and analyze donor priorities, funding trends, and competitive intelligence across sectors and geographies.</span></p>
<p ><span >• Maintain and strengthen relationships with a diverse range of donors, including traditional institutional donors, private donors, foundations, and emerging financing partners, in coordination with regional and HQ teams.</span></p>
<p ><span >• Demonstrate willingness to expand knowledge and expertise related to development finance and non-traditional funding mechanisms in support of diversified resource mobilization.</span></p>
<p ><span >• Proactively support the MCO Portfolio Director and Country Managers in external representation, including preparation for and participation in donor meetings, partner engagements, and other stakeholder forums.</span></p>
<p ><span >• Guide the development of unsolicited concepts and donor engagement materials in partnership with the MCO Portfolio Director, Country Managers, regional Business Development teams, and HQ counterparts.</span></p>
<p > </p>
<p ><em ><u >PROPOSAL DEVELOPMENT AND RESOURCE MOBILIZATION</u></em></p>
<p ><span >• Oversee and lead go/no-go decision-making processes for new funding opportunities across the MCO portfolio.</span></p>
<p ><span >• Provide strategic and technical leadership to ensure the development of high-quality, competitive concept notes and proposals.</span></p>
<p ><span >• Ensure the systematic use of evidence-based products, learning, and analysis to inform program design and value propositions in close collaboration with MCO and country staff as appropriate.</span></p>
<p ><span >• Coordinate multi-country, cross-border and cross-functional proposal development processes involving Programs, Finance, Operations, Technical Advisors, Evidence & Learning teams, and HQ.</span></p>
<p ><span >• Ensure proposals are operationally feasible, risk-informed, and financially sound, with budgets that accurately reflect the cost of doing business and donor compliance requirements.</span></p>
<p ><span >• Lead or support proposal revisions, negotiations, and program modifications in response to donor feedback or contextual changes.</span></p>
<p ><span >• Promote learning and continuous improvement through after-action reviews and documentation of proposal development lessons learned.</span></p>
<p > </p>
<p ><em ><u >GRANTS OVERSIGHT, REPORTING, AND COMPLIANCE</u></em></p>
<p ><span >• Provide strategic oversight of grants management systems and processes to ensure compliance with donor regulations, Mercy Corps policies, and PM@MC minimum standards.</span></p>
<p ><span >• Ensure timely, accurate, and high-quality donor reporting across the Syria, Jordan, and Yemen portfolio, supporting program teams and the Reporting Officer to meet contractual obligations.</span></p>
<p ><span >• Oversee reporting trackers, internal review workflows, and coordination with HQ, regional teams, and donors, with day-to-day support from the Reporting Officer.</span></p>
<p ><span >• Support program teams in responding to donor information requests, audits, and amendments.</span></p>
<p ><span >• Ensure effective grant kick-off, review, and close-out processes are conducted and documented in line with Mercy Corps requirements.</span></p>
<p > </p>
<p ><em ><u >PROGRAM LEARNING, EVIDENCE, AND KNOWLEDGE MANAGEMENT</u></em></p>
<p ><span >• Champion the integration of learning, evidence, and adaptive management into program development and grants processes.</span></p>
<p ><span >• Work closely with the MCO program and Evidence & Learning staff to ensure evidence, research findings, evaluations, and learning products are strategically leveraged to strengthen donor engagement and proposal quality.</span></p>
<p ><span >• Promote consistent use of tools, templates, and systems across Syria, Jordan, and Yemen to strengthen institutional knowledge and continuity.</span></p>
<p > </p>
<p ><em ><u >Organizational Learning</u></em></p>
<p ><span >• Foster a culture of learning, reflection, and continuous improvement within the business development and grants function.</span></p>
<p > </p>
<p ><span >Supervisory Responsibility</span></p>
<p ><span >• Direct line management of the Reporting Officer.</span></p>
<p > </p>
<p ><span >Accountability</span></p>
<p ><span >Reports Directly To: </span><span >MCO Portfolio Director</span></p>
<p ><span >Works Closely With:</span><span > Country Managers, Program and Project Managers, Finance and Operations Teams, Regional Award Management Team, Regional Business Development Advisors, Technical and Evidence & Learning Teams, and HQ counterparts.</span></p>
<p > </p>
<p ><span >Knowledge and Experience</span></p>
<p ><span >• Bachelor’s degree in a relevant field required; Master’s degree in International Development, Humanitarian Assistance, or a related field preferred.</span></p>
<p ><span >• Minimum of 5-6 years of progressive experience in business development, grants management, proposal development, and donor compliance.</span></p>
<p ><span >• Demonstrated leadership and people management experience, preferably in multi-country or matrixed structures.</span></p>
<p ><span >• Strong familiarity with institutional donors (e.g., ECHO, FCDO, EU, SDC, GIZ,), private donors, and donor compliance requirements.</span></p>
<p ><span >• Knowledge or prior experience with DFIs and in development finance is a strong advantage.</span></p>
<p ><span >• Excellent written and verbal communication skills in English.</span></p>
<p ><span >• Proven ability to manage complex processes, meet deadlines, and coordinate across diverse teams.</span></p>
<p ><span >• Strong contextual knowledge of the Middle East region preferred.</span></p>
<p > </p>
<p ><span >Success Factors</span></p>
<p ><span >The successful candidate will be a proactive leader with strong judgment, excellent organizational skills, and a passion for high-quality humanitarian and development programming. They will be comfortable operating in complex, fast-changing environments and able to balance strategic thinking with hands-on support. Strong interpersonal skills, attention to detail, and commitment to accountability and learning are essential.</span></p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan, with travel as required to Syria and Yemen (security permitting). Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and Mercy Corps policies at all times.</span></p>
<p > </p>
<p ><span >Ongoing Learning </span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Engagement and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity </span></p>
<p ><span >Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Title:</b></p><br><br>AFCAP V SWA Logistics: Alternate Site Manager (Secret Clearance)<br><br><p><b>Belong, Connect, Grow, with KBR!</b></p><br><br><br><p><b>Program Summary</b></p><br><br><p>KBR, through the AFCAP V Program, assists the U.S. Air Force by offering Southwest Asia Logistics Support (SWA Log). These services provide inventory management, property accountability, equipment movement, and logistics coordination for U.S. Air Force operations across multiple locations in Southwest Asia. Alongside SWA Logistics, KBR delivers Engineering Support, NTV Leasing, LAMS, Power Production, BOS-I, and a range of quality-of-life solutions that help sustain base operations.</p><br><br><br><p><b>Job Summary</b></p><br><br><p>The Alternate Site Manager supports the Site Manager in overseeing daily logistics support operations at the assigned location. In the absence of the Site Manager, the Alternate Site Manager has full authority to act on behalf of the Contractor regarding daily contract operations.</p><br><br><p>This position assists with personnel supervision, Government coordination, property accountability, equipment inventory, logistics documentation, quality control, safety, reporting, and the operation of the BEAR equipment yard. The Alternate Site Manager must be prepared to assume full management responsibility whenever the Site Manager is unavailable.</p><br><br><br><p><b>Roles and Responsibilities</b></p><br><br><ul><li>Assist the Site Manager with the daily management and execution of all task order requirements.</li><li>Assume full authority for daily contract operations when the Site Manager is unavailable.</li><li>Represent the Contractor during meetings, inspections, briefings, and coordination with Government representatives.</li><li>Supervise logistics personnel and ensure assigned work is completed safely, accurately, and on schedule.</li><li>Monitor staffing, employee attendance, work assignments, leave schedules, and operational coverage.</li><li>Assist with monthly inventories of BEAR equipment, MRSP kits, R-14 accountable property, R-15 consumable items, ADR assets, tools, and shop equipment.</li><li>Review inventory records for accuracy and ensure shipments, receipts, transfers, and disposition actions are properly recorded.</li><li>Assist with researching missing property and resolving inventory discrepancies.</li><li>Coordinate property movements, pickup and delivery appointments, equipment turn-ins, and transfers to DLA Disposition Services.</li><li>Review DD Form 1149 shipment documents, transfer requests, transportation movement requests, and supporting records.</li><li>Monitor suspense items, redistribution actions, deployed equipment listings, and open property transactions.</li><li>Ensure equipment yards and storage areas remain organized, secure, and compliant with applicable requirements.</li><li>Assist with quality-control inspections and the implementation of corrective actions.</li><li>Conduct safety briefings and ensure employees use required personal protective equipment.</li><li>Assist in preparing monthly reports, situation reports, meeting minutes, inventory reports, flash reports, and other required deliverables.</li><li>Maintain continuity files, electronic records, work documentation, and property accountability records.</li><li>Notify the Site Manager and appropriate Government representatives of incidents, operational risks, property discrepancies, or potential mission impacts.</li><li>Promote professional conduct, teamwork, accountability, and customer service.</li><li>Perform other duties assigned by the Site Manager or program leadership.</li></ul><br><p><b>Basic Qualifications</b></p><br><br><p>• U.S. National (USN) with an active Secret Security Clearance</p><br><br><p>• Minimum of 6 years of experience related to the management and performance requirements outlined in the PWS.</p><br><br><p>• Demonstrated experience managing logistics, supply, property accountability, warehouse, equipment, or base-support operations.</p><br><br><p>• Knowledge of Government property accountability, inventory management, equipment disposition, and logistics documentation.</p><br><br><p>• Previous AFCAP, Air Force, Department of Defense, War Reserve Materiel, or contingency logistics experience.</p><br><br><p>• Experience with BEAR equipment, MRSP inventories, R-14 and R-15 accountability reports, DLA Disposition Services, and DD Form 1149 documentation.</p><br><br><p>• Experience with barcode-based inventory systems, including WASP Asset Cloud or comparable systems.</p><br><br><p>• Forklift certification and previous material-handling experience.</p><br><br><p>• Prior experience in a supervisory or leadership role</p><br><br><br><br><br><p><b>KBR Benefits</b></p><br><br><p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br>Job Description
<br></span><p><strong>1. Portfolio Planning & Coordination</strong></p><br><br>
<p>Support the development and maintenance of portfolio-level plans, including timelines, milestones, and resource views</p><br><br>
<p>Collaborate with project managers and stakeholders to ensure plans are aligned and up to date</p><br><br>
<p>Assist in capacity planning and prioritization discussions</p><br><br>
<p><strong>2. Demand & Portfolio Visibility</strong></p><br><br>
<p>Consolidate and maintain a central view of demand (new, change, and ongoing initiatives)</p><br><br>
<p>Support demand discussions by ensuring data reflects current priorities and constraints</p><br><br>
<p>Help maintain visibility of pipeline, in-flight, and upcoming work</p><br><br>
<p><strong>3. Delivery Tracking & Go</strong>‑<strong>Live Management</strong></p><br><br>
<p>Maintain and update go‑live trackers for projects and BAU initiatives</p><br><br>
<p>Support validation of delivery timelines, readiness status, and milestones</p><br><br>
<p>Work with project teams to ensure complete and consistent delivery updates</p><br><br>
<p><strong>4. Governance & Review Support</strong></p><br><br>
<p>Coordinate inputs for Delivery Review Board (DRB) and other governance forums</p><br><br>
<p>Ensure that delivery status, risks, and updates are captured and aligned across trackers</p><br><br>
<p>Support preparation of portfolio-level summaries and insights</p><br><br>
<p><strong>5. Dependency & Risk Awareness</strong></p><br><br>
<p>Work with project managers to track key dependencies across projects and portfolios</p><br><br>
<p>Help identify potential impacts to timelines or delivery outcomes</p><br><br>
<p>Facilitate early visibility of risks and interdependencies</p><br><br>
<p><strong>6. Financial & Resource Tracking</strong></p><br><br>
<p>Support consolidation of financial data (including CAPEX and PR tracking)</p><br><br>
<p>Assist in aligning financials with delivery plans and demand priorities</p><br><br>
<p>Contribute to maintaining a clear view of resource utilization and spend</p><br><br>
<p><strong>7. Reporting & Leadership Support</strong></p><br><br>
<p>Consolidate inputs for leadership reporting (including CDTO updates)</p><br><br>
<p>Ensure data shared is accurate, consistent, and timely</p><br><br>
<p>Help highlight key updates, trends, and areas requiring attention</p><br><br>
<p><strong>8. Governance & Data Consistency</strong></p><br><br>
<p>Help maintain consistency across key trackers (Demand, WSR, DRB, Go‑Live,Finance)</p><br><br>
<p>Support data quality and version control practices</p><br><br>
<p>Contribute to maintaining a single, reliable view of portfolio data</p><br><br>
<p><strong>9. Project Delivery Support</strong></p><br><br>
<p>Work alongside delivery teams to support project execution frameworks, tools, and templates</p><br><br>
<p>Encourage adoption of consistent planning and governance practices</p><br><br>
<p>Share and promote good practices across portfolios</p><br><br>
<p><strong>10. Portfolio & Resource Planning</strong></p><br><br>
<p>Support the development and maintenance of resource plans across the portfolio, including demand vs. available capacity</p><br><br>
<p>Work with portfolio leads and project managers to provide visibility on resource allocation across initiatives</p><br><br>
<p>Help identify areas of over‑allocation or under‑utilization, enabling informed discussions</p><br><br>
<p><strong>11. Capacity Planning</strong></p><br><br>
<p>Contribute to capacity planning activities by aligning demand with available resources across portfolios</p><br><br>
<p>Support prioritization by providing insights into resource constraints and availability</p><br><br>
<p>Help maintain a forward-looking view of capacity vs. demand to support planning cycles</p><br><br>
<p><strong>12. Timesheet & Utilization Management</strong></p><br><br>
<p>Consolidate and review timesheet data across portfolios to ensure completeness and consistency</p><br><br>
<p>Support tracking of resource utilization trends (e.g., productive vs. non-productive time)</p><br><br>
<p>Provide insights to help improve utilization efficiency and planning accuracy</p><br><br>
<p>Work with teams to address gaps in timesheet submissions or inconsistencies</p><br><br>Job Requirements - Experience and Education
<br><ul>
<li>Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Administration, Project Management, or a related field.</li>
<li>Project management or service management certification such as PMP, PRINCE2, ITIL, Agile, or equivalent is preferred.</li>
<li>Minimum 5 years of experience in technology planning, project management, PMO, service delivery.</li>
<li>At least 3 years of experience in a managerial, senior planning, or portfolio coordination role.</li>
<li>Demonstrated experience managing multiple initiatives, priorities, stakeholders, and dependencies across global or regional teams.</li>
<li>Experience preparing leadership reports, executive presentations, dashboards, governance packs, and portfolio updates.</li>
<li>Experience in financial planning, budget tracking, purchase requests, contracts, vendor coordination, and resource forecasting.</li>
<li>Experience working with project management and service-management platforms such as ServiceNow, Jira, Microsoft Planner, Power BI, or similar tools.</li>
</ul><br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>
</div>
<p><h4>Description</h4>
<p>Place: Amman, Jordan (with travel to Palestine when possible)<br>
Starting date: 1st September 2026<br>
Duration of contract: 12 months<br>
Closing date for applications: 25th June 2026<br>
We will be reviewing applications on an ongoing basis.</p>
<p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<ol>
<li><strong>Palestine</strong><br>
Since 7 October 2023, the situation in the occupied Palestinian territory (oPt) has deteriorated sharply. Access to lifesaving services—already limited by repeated conflict, political instability, and economic hardship—has further declined. In the Gaza Strip, between 7 October 2023 and 1 January 2025, the Gaza Health Ministry reported at least 70,663 Palestinians killed and 171,139 injured as a result of ongoing hostilities, including casualties recorded after the ceasefire that came into effect on 11 October 2025.</li>
<li><strong>HI background and history</strong><br>
HI has been working in Palestine since 1996, initially supporting disability organizations and expanding in 1999 to mine action. After the 2014 Gaza crisis, its activities increasingly focused on emergency and post-emergency response, integrating physical rehabilitation, including prosthetics and orthotics for people injured by conflict and those with pre-existing disabilities.</li>
<li><strong>2026 perspectives</strong><br>
In a complex and volatile environment that is difficult to navigate and operate in, Handicap International focuses on its added value in the fields of health, armed violence reduction, education and humanitarian logistics. The Palestine program will be handed over to the Regional Division in the months to come, involving a restructuring of the program’s governance alongside the challenges of implementation, risk management, and the restructuring of departments and program resources.</li>
</ol>
<h4>Your mission</h4>
<p>Under the responsibility of the HI’s Emergency Manager, the Country Director contributes within his/her geographical area to the implementation of the mandate and the Strategy of Humanity & Inclusion. He/she ensures optimal quality and impact of the activities in the Program, through a delegation system with appropriate control mechanisms. He/she shares with all HI managers the responsibility of sound management and successful functioning of the global organization.</p>
<p>In line with the current project objectives, the Country Director will lead successful program management. He/she will ensure sound monitoring of the project in line with the expected outcomes of the project.</p>
<p>The Country Director is the legal representative of the overall HI’s Palestine response internally and externally and promotes a high reputation and positive image of HI’s Palestine Program.</p>
<p>The Country Director deploys HI’s full mandate and Strategy in his/her geographical area, with operational partners, institutions and/or donors.</p>
<p>In his/her geographical area, he/she ensures compliance with his/her budget framework (including unrestricted funds) and HI policies and frameworks (safeguarding, commitment thresholds, security, human resources, risk management, etc.).</p>
<p>In his/her geographical area, he/she actively monitors and analyses context developments, to identify risks and opportunities.</p>
<h4>Responsibility 1: Management</h4>
<ul>
<li>Contributes to the development of his or her staff, creating the conditions for their commitment, professionalism, and attachment to HI.</li>
<li>Ensures compliance with the code of conduct of institutional policies, the state of mind and the expected individual and collective behaviour.</li>
<li>Understands the strategy, makes it explicit, translates it into operational objectives for his or her team, and leads the necessary changes.</li>
<li>Gives meaning to each management action.</li>
<li>Encourages inter and intra-departmental exchanges of practice.</li>
<li>Encourages innovation and risk-taking.</li>
<li>Organises the operational and partnership management of his/her team, structures the work around identified processes, steers performance and facilitates the resolution of problems.</li>
</ul>
<h4>Responsibility 2: Strategy and steering</h4>
<ul>
<li>Ensures the definition, implementation, and adaptation of the HI Strategy in the Program.</li>
<li>Is responsible for fundraising and resource planning:
<ul>
<li>Develops regular contacts with donors at field level and regularly informs the Institutional Funding teams.</li>
<li>Ensures the best allocation of resources to match Program ambitions, and plans accordingly (including support missions).</li>
</ul>
</li>
<li>Ensures the deployment and compliance with HI global frameworks, institutional policies, and standards.</li>
<li>Conducts partnership Steering Committees with his/her direct managers/counterpart: the operational partner and HI project team.</li>
<li>Ensures the design of project proposals for the continuity or expansion of the project or the development of new projects upon request.</li>
</ul>
<h4>Responsibility 3: Operational implementation</h4>
<ul>
<li>Is responsible for security management: in link with the Humanitarian Access and Security Manager and HQ specialist, develops a culture of safety and security at the Program level; ensures that security documents are developed, up-to-date and that all necessary measures are in place; ensures incident management and reporting according to HI frameworks.</li>
<li>Ensures financial control and monitoring of operations are effective in the Program: consolidation, control, and reporting of operational and organizational elements within the Program (dashboards, corrective measures, unrestricted funds consumption, etc.).</li>
<li>Ensures technical quality standards are applied in the projects of the Program and monitors the implementation of evaluations and donor audits’ recommendations.</li>
<li>With both potential opportunities and risks in mind, ensures continuous monitoring and analysis of current developments for the Program: implements analysis and monitoring of risks related to HI presence and activities; takes mitigation actions when relevant.</li>
</ul>
<h4>Responsibility 4: Representation, influence and leadership</h4>
<p>The Country Director represents the overall HI’s response internally and externally and promotes a high reputation and positive image of HI. This includes:</p>
<ul>
<li>Ensuring close coordination with Chad Country Director (especially related to fundraising activities, mutualization, response plan).</li>
<li>Ensuring authorizations to operate are secured and maintained, in compliance with the relevant country and state authorities’ requirements.</li>
<li>Employer’s representative responsibilities and compliance with local working regulations.</li>
<li>Communications on behalf of HI.</li>
<li>Representation of HI vis-à-vis local, national, traditional, political, military and diplomatic authorities and bodies.</li>
<li>Representation of HI vis-à-vis international organizations and coordination mechanisms and system.</li>
<li>Negotiation and signature of operational partnerships.</li>
<li>Developing external influence of HI (forums, operational and strategic alliances, etc.) and the external representation of the organization (events, media) in the Program’s geographical scope.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>You have at least 5 years of experience at key management positions within international organizations.</li>
<li>You have management experience in humanitarian, security and emergency programs.</li>
<li>You have strong interpersonal and intercultural skills.</li>
<li>You are able to work under high pressure and without constant supervision.</li>
<li>You have excellent organizational and coordination skills and you can transfer knowledge.</li>
<li>You have excellent communication skills and you are committed to teamwork.</li>
<li>You are able to travel and work in a tense and volatile context with strict security measures.</li>
<li>You have proven experience in negotiation with institutional donors, project writing and reporting.</li>
<li>You can manage risks and change.</li>
<li>You are fluent in English; knowledge of French and Arabic would be a plus.</li>
</ul>
<h4>Benefits</h4>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>12 months international contract starting from 1st September 2026.</li>
<li>The international contract provides social cover adapted to your situation:</li>
<ul>
<li>Unemployment insurance benefits for EU nationals.</li>
<li>Pension scheme.</li>
<li>Medical coverage with 50% of employee contribution.</li>
<li>Repatriation insurance paid by HI.</li>
</ul>
<li>Salary from 3000 € gross/month upon experience.</li>
<li>Per diem: 640 € net/month - paid in the field.</li>
<li>Paid leaves: 25 days per year.</li>
<li>Rest and recuperation according to the level of the mission: 1 day per period.</li>
<li>Payment for travel costs (air ticket and visa) and transport of your personal effects.</li>
<li>A child allowance of 100 € per month, per child (from the second child) paid in the field.</li>
<li>Support travel costs (air ticket and visa) for accompanying dependent and health/repatriation insurance if the dependent has no income (open to couples).</li>
<li>Family package (open to families):
<ul>
<li>A child allowance of 100 € per month, per child (from the second child) paid in the field.</li>
<li>Contribution to school registration fees for children over 3 years.</li>
<li>Family-wide health coverage.</li>
<li>Payment for travel costs (air ticket and visa) and transport of your personal effects.</li>
<li>Housing: individual taken in charge by HI.</li>
</ul>
</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Place: Amman, Jordan (with travel to Palestine when possible)<br>
Starting date: 1st September 2026<br>
Duration of contract: 12 months<br>
Closing date for applications: 25th June 2026<br>
We will be reviewing applications on an ongoing basis.</p>
<p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<ol>
<li><strong>Palestine</strong><br>
Since 7 October 2023, the situation in the occupied Palestinian territory (oPt) has deteriorated sharply. Access to lifesaving services—already limited by repeated conflict, political instability, and economic hardship—has further declined. In the Gaza Strip, between 7 October 2023 and 1 January 2025, the Gaza Health Ministry reported at least 70,663 Palestinians killed and 171,139 injured as a result of ongoing hostilities, including casualties recorded after the ceasefire that came into effect on 11 October 2025.</li>
<li><strong>HI background and history</strong><br>
HI has been working in Palestine since 1996, initially supporting disability organizations and expanding in 1999 to mine action. After the 2014 Gaza crisis, its activities increasingly focused on emergency and post-emergency response, integrating physical rehabilitation, including prosthetics and orthotics for people injured by conflict and those with pre-existing disabilities.</li>
<li><strong>2026 perspectives</strong><br>
In a complex and volatile environment that is difficult to navigate and operate in, Handicap International focuses on its added value in the fields of health, armed violence reduction, education and humanitarian logistics. The Palestine program will be handed over to the Regional Division in the months to come, involving a restructuring of the program’s governance alongside the challenges of implementation, risk management, and the restructuring of departments and program resources.</li>
</ol>
<h4>Your mission</h4>
<p>Under the responsibility of the HI’s Emergency Manager, the Country Director contributes within his/her geographical area to the implementation of the mandate and the Strategy of Humanity & Inclusion. He/she ensures optimal quality and impact of the activities in the Program, through a delegation system with appropriate control mechanisms. He/she shares with all HI managers the responsibility of sound management and successful functioning of the global organization.</p>
<p>In line with the current project objectives, the Country Director will lead successful program management. He/she will ensure sound monitoring of the project in line with the expected outcomes of the project.</p>
<p>The Country Director is the legal representative of the overall HI’s Palestine response internally and externally and promotes a high reputation and positive image of HI’s Palestine Program.</p>
<p>The Country Director deploys HI’s full mandate and Strategy in his/her geographical area, with operational partners, institutions and/or donors.</p>
<p>In his/her geographical area, he/she ensures compliance with his/her budget framework (including unrestricted funds) and HI policies and frameworks (safeguarding, commitment thresholds, security, human resources, risk management, etc.).</p>
<p>In his/her geographical area, he/she actively monitors and analyses context developments, to identify risks and opportunities.</p>
<h4>Responsibility 1: Management</h4>
<ul>
<li>Contributes to the development of his or her staff, creating the conditions for their commitment, professionalism, and attachment to HI.</li>
<li>Ensures compliance with the code of conduct of institutional policies, the state of mind and the expected individual and collective behaviour.</li>
<li>Understands the strategy, makes it explicit, translates it into operational objectives for his or her team, and leads the necessary changes.</li>
<li>Gives meaning to each management action.</li>
<li>Encourages inter and intra-departmental exchanges of practice.</li>
<li>Encourages innovation and risk-taking.</li>
<li>Organises the operational and partnership management of his/her team, structures the work around identified processes, steers performance and facilitates the resolution of problems.</li>
</ul>
<h4>Responsibility 2: Strategy and steering</h4>
<ul>
<li>Ensures the definition, implementation, and adaptation of the HI Strategy in the Program.</li>
<li>Is responsible for fundraising and resource planning:
<ul>
<li>Develops regular contacts with donors at field level and regularly informs the Institutional Funding teams.</li>
<li>Ensures the best allocation of resources to match Program ambitions, and plans accordingly (including support missions).</li>
</ul>
</li>
<li>Ensures the deployment and compliance with HI global frameworks, institutional policies, and standards.</li>
<li>Conducts partnership Steering Committees with his/her direct managers/counterpart: the operational partner and HI project team.</li>
<li>Ensures the design of project proposals for the continuity or expansion of the project or the development of new projects upon request.</li>
</ul>
<h4>Responsibility 3: Operational implementation</h4>
<ul>
<li>Is responsible for security management: in link with the Humanitarian Access and Security Manager and HQ specialist, develops a culture of safety and security at the Program level; ensures that security documents are developed, up-to-date and that all necessary measures are in place; ensures incident management and reporting according to HI frameworks.</li>
<li>Ensures financial control and monitoring of operations are effective in the Program: consolidation, control, and reporting of operational and organizational elements within the Program (dashboards, corrective measures, unrestricted funds consumption, etc.).</li>
<li>Ensures technical quality standards are applied in the projects of the Program and monitors the implementation of evaluations and donor audits’ recommendations.</li>
<li>With both potential opportunities and risks in mind, ensures continuous monitoring and analysis of current developments for the Program: implements analysis and monitoring of risks related to HI presence and activities; takes mitigation actions when relevant.</li>
</ul>
<h4>Responsibility 4: Representation, influence and leadership</h4>
<p>The Country Director represents the overall HI’s response internally and externally and promotes a high reputation and positive image of HI. This includes:</p>
<ul>
<li>Ensuring close coordination with Chad Country Director (especially related to fundraising activities, mutualization, response plan).</li>
<li>Ensuring authorizations to operate are secured and maintained, in compliance with the relevant country and state authorities’ requirements.</li>
<li>Employer’s representative responsibilities and compliance with local working regulations.</li>
<li>Communications on behalf of HI.</li>
<li>Representation of HI vis-à-vis local, national, traditional, political, military and diplomatic authorities and bodies.</li>
<li>Representation of HI vis-à-vis international organizations and coordination mechanisms and system.</li>
<li>Negotiation and signature of operational partnerships.</li>
<li>Developing external influence of HI (forums, operational and strategic alliances, etc.) and the external representation of the organization (events, media) in the Program’s geographical scope.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>You have at least 5 years of experience at key management positions within international organizations.</li>
<li>You have management experience in humanitarian, security and emergency programs.</li>
<li>You have strong interpersonal and intercultural skills.</li>
<li>You are able to work under high pressure and without constant supervision.</li>
<li>You have excellent organizational and coordination skills and you can transfer knowledge.</li>
<li>You have excellent communication skills and you are committed to teamwork.</li>
<li>You are able to travel and work in a tense and volatile context with strict security measures.</li>
<li>You have proven experience in negotiation with institutional donors, project writing and reporting.</li>
<li>You can manage risks and change.</li>
<li>You are fluent in English; knowledge of French and Arabic would be a plus.</li>
</ul>
<h4>Benefits</h4>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>12 months international contract starting from 1st September 2026.</li>
<li>The international contract provides social cover adapted to your situation:</li>
<ul>
<li>Unemployment insurance benefits for EU nationals.</li>
<li>Pension scheme.</li>
<li>Medical coverage with 50% of employee contribution.</li>
<li>Repatriation insurance paid by HI.</li>
</ul>
<li>Salary from 3000 € gross/month upon experience.</li>
<li>Per diem: 640 € net/month - paid in the field.</li>
<li>Paid leaves: 25 days per year.</li>
<li>Rest and recuperation according to the level of the mission: 1 day per period.</li>
<li>Payment for travel costs (air ticket and visa) and transport of your personal effects.</li>
<li>A child allowance of 100 € per month, per child (from the second child) paid in the field.</li>
<li>Support travel costs (air ticket and visa) for accompanying dependent and health/repatriation insurance if the dependent has no income (open to couples).</li>
<li>Family package (open to families):
<ul>
<li>A child allowance of 100 € per month, per child (from the second child) paid in the field.</li>
<li>Contribution to school registration fees for children over 3 years.</li>
<li>Family-wide health coverage.</li>
<li>Payment for travel costs (air ticket and visa) and transport of your personal effects.</li>
<li>Housing: individual taken in charge by HI.</li>
</ul>
</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Rooms Operations. Areas of responsibility include Front Office, , Recreation/Health Club, Laundry, Spa and Housekeeping. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms Operations meet the brand’s standards, targets customer needs, ensures associate satisfaction, focuses on growing revenues and maximizes the financial performance of the department. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and associates and provides a return on investment to the owner and Marriott International.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes service issues and identifies trends.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Works with Rooms management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>Managing Revenue Goals<br>• Monitors Rooms operations sales performance against budget.<br>• Reviews reports and financial statements to determine Rooms operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Leading Operations and Department Teams<br>• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams.<br>• Develops systems to enable associates to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures associates are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).<br>• Fosters associate commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and associates.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits associate feedback, utilizes an “open door policy” and reviews associate satisfaction results to identify and address associate problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<br><p>We are looking for an experienced <strong>Safety Manager</strong> to lead and manage all Health, Safety, and Fire Protection activities within a textile manufacturing facility in Jordan. The ideal candidate should have a strong background in industrial safety, fire prevention, risk assessment, and regulatory compliance, with <strong>NFPA certification</strong> being mandatory.</p><br><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>Minimum 10 years of relevant experience.</p></li><li><p>NFPA Certification is mandatory.</p></li><li><p>Prior experience in the Textile industry is preferred.</p></li><li><p>Indian nationals only.</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About The Role Team Purpose Institutional funding is key for operationalizing Oxfam s mandate globally and in the region. Institutional sources (including multilateral and bilateral agencies and donors) typically have decentralised operations, budgets and decision-making structures throughout the world. To engage effectively with these organisations Oxfam has an established global architecture that mirrors its key institutional relationships, builds stronger partnerships and delivers greater impact and influence at country, regional and global levels. This operational architecture also enables Oxfam to more readily purse multi-country / regional opportunities that are offered by institutional donors to address transnational issues such as migration, climate change, natural disasters and conflicts. Humanitarian crises which often cross-national borders also require standing capacity at regional levels to most effectively mobilise resources. Job Purpose The Regional Business Development Manager will lead on new business development in support of all countries in their region; creating, identifying and accessing new funding opportunities; maintaining a consistent standard of donor relationship and high-quality proposal development across variable country contexts; and will actively seek to grow income for the confederation through multi-country funding opportunities and consortium partnerships. The Regional Business Development Manager will also support the Regional Director in providing strategic leadership on resource mobilisation across all countries in the region. They will be responsible for developing and implementing the regions resource mobilisation strategies; supporting the Regional Director in building partnerships with regional donors and civil society stakeholders; identifying new funding opportunities; addressing key financial and reputational risks; and ensuring that there are strategies in place to maintain adequate skills and capacity, staffing and income within the portfolio of countries in the region. The post holder will be expected to work across the confederation of Oxfam affiliates and the Oxfam International Secretariat in achieving the regional funding strategy and be the primary link for accessing technical fundraising assistance and support from the confederations fundraising architecture. Key responsibilities: • New business development : (15%) Actively identifies, qualifies and tracks funding and partnership opportunities in a systematic manner in pursuit of supporting Oxfam s program in the region. Seeks to grow income for the confederation through multi country funding opportunities and scoping new consortium partnerships with stakeholders at regional level for multi-country programming. • Resource mobilisation strategies: (15%) Leads the design and implementation of regional resource mobilisation strategies intended to strengthen income and partnerships to deliver Oxfam s regional and country strategies. Responsible for ensuring that the regional programs are adequately resourced. Monitors the funding pipeline and leads on income and donor analysis, planning and forecasting at a regional level. Collaborating to support confederation public fundraising by effective matching of program needs within the region to affiliate based public fundraising efforts. • Strategic donor engagement: (20%) Responsible for managing and building Oxfam s relationships with institutional donor representatives within a regional or multi-country context. Proactively engages on a strategic basis with institutional donors at regional level in order to facilitate technical programme exchanges, influence policy and thinking, and identify key areas of potential cooperation, including program funding. • Bid development: (10%) Prepares all necessary groundwork for multi-country or multi-regional proposal development and bid management 1, helps assemble bid development teams, provides effective bid project management at regional level and undertakes quality assurance of donor proposals to ensure high quality competitive proposals in order to successfully secure institutional donor funds at scale. • Coordination: (15%) Co-ordinates funding teams in the region to position SWANA in global and regional call for proposals, to strengthen business development activities. Links with the confederation funding architecture to access intelligence, opportunities and skills. Brokering and streamlining assistance from technical advisers and donor account managers in affiliate HQs and shared services. Supports staff within the region to adhere to funding policies and guidelines of the confederation. • Support to country offices (25%) : the post holder will provide support to funding teams in Oxfam s country offices to develop funding strategies; recruit funding roles; induct, coach / accompany funding leads at country level; facilitate the informal funding network in SWANA; ad hoc support to country funding colleagues on major funding opportunities; among others • Management: Provide line management for any regional funding staff and functional matrix management for in-country funding staff across the region ensuring a consistent standard of excellence in resource mobilisation from one country to another. Advises country teams on recruitment, risk identification, skills training and capacity building. Job dimensions • Significant responsibilities for external stakeholder engagement and relationship management with institutional donors and Oxfam at regional level. • Engagement both internally and externally on proposal development, funding opportunities, and donor strategies. • Provide specialist advice, knowledge and skills related to partnership-building with institutional donors and Oxfam s program in region to a range of Oxfam senior managers and staff members. • Management tasks are complex, not routine, and involve high degree of specialisation. • Responsible for growing income from donors working in the region for the confederation. • Decision-making requires significant levels of judgement based on technical knowledge, experience, and consultation. 1 The Regional Business Development Manager will not be primarily responsible for program design and development, this should reside with the program staff. • Collaborates with colleagues in different parts of organisation including programs, finance, human resources, logistics, and funding. • Provides leadership in the design, coordination, and delivery of agreed strategies and plans for resource mobilisation. • Contributes to regional income and budget planning processes according to agreed Oxfam processes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University degree or equivalent in social sciences, or international development or any other relevant field for the position. AND At least 7 years [progressive] experience and success in engaging with bilateral and multilateral donors for an international agency like Oxfam as well with foundations, philanthropy, private sector donors and resource diversification. OR in case of absence of Degree At least 10 years [progressive] experience and success in engaging with bilateral and multilateral donors for an international agency like Oxfam as well with foundations, philanthropy, private sector donors and resource diversification. Demonstrated ability to design and implement resource mobilisation strategies (Essential). Experience of working with technical programme teams to develop program proposals that are funded by institutional donors (Essential). Strong networking, representational, and negotiation skills (Essential). Ability to work effectively with others in a team across institutional boundaries and business units. Proven ability to utilise talent and expertise of team members to achieve objectives (Essential). Ability to adapt and work within a multicultural, multilingual, and multidisciplinary environment (Essential). Experience of skills capacity building in relation to programme funding or related field (Essential). Fluent English (Essential). Good knowledge and awareness of issues related to Oxfam s strategic objectives and theories of change (Desirable). Optional: Experience with gulf donors Arabic, French languages</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p>The Regional Freight & Commercial Manager is responsible for driving profitable freight growth and commercial performance across Jordan, Iraq, Kurdistan, Palestine, and Turkey. The role will lead the development and execution of freight product strategies, sales growth initiatives, pricing governance, operational excellence, customer acquisition, and key account management while ensuring alignment with regional and global freight objectives.</p><br><br>
<p>The incumbent will act as the subject matter expert for Air Freight, Ocean Freight, Land Freight, Project Logistics, and Supply Chain solutions, partnering with Country Managers, Commercial Teams, and Operations to maximize revenue, profitability, customer satisfaction, and market share across the cluster</p><br><br>Job Description
<br><p> Commercial & Business Development</p><br><br>
<p>• Develop and execute the regional freight growth strategy across all assigned countries.<br>• Drive revenue, gross profit, and volume growth for Air, Ocean, and Land Freight products.<br>• Partner with Country Managers and Commercial Teams to achieve freight sales targets and business objectives.<br>• Identify new business opportunities, market segments, and trade lanes to expand regional freight revenue.<br>• Support strategic customer acquisition, retention, and development initiatives.<br>• Lead commercial negotiations with key customers and strategic accounts.<br>• Participate in major customer presentations, tenders, and contract negotiations.<br>• Develop customized logistics and freight solutions based on customer requirements.<br>• Monitor market trends, competitor activities, and industry developments to identify growth opportunities.<br>• Lead cross-selling initiatives between Freight, Express, Supply Chain, and E-commerce products.<br>• Support countries in recovering lost business and expanding existing customer portfolios.</p><br><br>
<p> Customer & Key Account Management</p><br><br>
<p>• Build and maintain strong relationships with strategic and high-value customers.<br>• Act as the regional escalation point for major customer concerns and service issues.<br>• Conduct regular customer visits across the region.<br>• Ensure customer requirements are translated into operationally feasible and profitable solutions.<br>• Review customer profitability and implement improvement plans where required.<br>• Support stations in resolving claims, disputes, service failures, and performance-related issues.<br>• Drive customer satisfaction and retention through proactive engagement.</p><br><br>
<p> Pricing & Procurement</p><br><br>
<p>• Develop regional pricing strategies aligned with market conditions and profitability objectives.<br>• Approve strategic pricing, special rates, and commercial exceptions within delegated authority.<br>• Lead procurement negotiations with airlines, shipping lines, trucking companies, consolidators, and logistics partners.<br>• Secure competitive rates and capacity agreements across key trade lanes.<br>• Monitor freight margins and implement corrective actions where necessary.<br>• Support RFQs, tenders, bids, and large project opportunities.<br>• Ensure pricing governance and consistency across all countries.</p><br><br>
<p> Operations & Product Management</p><br><br>
<p>• Work closely with Operations teams to ensure service excellence and operational efficiency.<br>• Standardize freight operating procedures and best practices across the cluster.<br>• Ensure proper implementation and compliance with Freight SOPs, CargoWise processes, and operational standards.<br>• Drive continuous improvement initiatives to enhance service quality and reduce operational costs.<br>• Collaborate with Global and Regional Product Teams on product development and network optimization.<br>• Support stations in managing complex shipments, project cargo, and special handling requirements.<br>• Ensure operational KPIs and service standards are consistently achieved.<br>• Oversee the entire lifecycle of freight shipments, ensuring timely and efficient execution from booking to delivery</p><br><br>Job Requirements - Experience and Education
<br><p>• 10-12 years of experience in Freight Forwarding, Logistics, Supply Chain, or Transportation.<br>• Minimum 5 years in a leadership or regional management role.<br>• Strong experience in Air Freight, Ocean Freight, Land Freight, and Project Logistics.<br>• Proven commercial and business development experience.<br>• Experience managing multi-country operations is highly preferred.<br>• Strong understanding of regional trade lanes and logistics markets across the Middle East.<br>• Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, International Business, or related field.<br>• MBA or Professional Logistics Certification is preferred.</p><br><br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>
</div>
Manager: Resource Mobilisation and Partnerships Location: Amman
Logistics, Supply Chain & Procurement
<table border="1" cellpadding="0" cellspacing="0" width="737">
<tbody>
<tr>
<td ><br>
<br>
<p><strong>Job Title:</strong></p>
</td>
<td colspan="4" >
<p>Manager: Resource Mobilisation and Partnerships</p>
</td>
</tr>
<tr>
<td >
<p><strong>Job Family:</strong></p>
</td>
<td colspan="4" >
<p>Resource Moblisation</p>
</td>
</tr>
<tr>
<td >
<p><strong>Department </strong></p>
</td>
<td colspan="2" >
<p>Business Development</p>
</td>
<td >
<p><strong>Unit/Team:</strong></p>
</td>
<td >
<p>CD Unit</p>
</td>
</tr>
<tr>
<td >
<p><strong>Grade and Salary:</strong></p>
</td>
<td colspan="2" >
<p>E: Manager</p>
</td>
<td >
<p><strong>Contract Type:</strong></p>
</td>
<td >
<p>Fixed Term :1 Year, renewable</p>
</td>
</tr>
<tr>
<td >
<p><strong>Location:</strong></p>
</td>
<td colspan="2" >
<p>Amman</p>
</td>
<td >
<p><strong>Budget Holder:</strong></p>
</td>
<td >
<p>No</p>
</td>
</tr>
<tr>
<td >
<p><strong>Reports to: <em>(incl matrix reporting)</em></strong></p>
</td>
<td colspan="4" >
<p>Director – ActionAid Arab Regional Office</p>
</td>
</tr>
<tr>
<td >
<p><strong>Direct Reports :</strong></p>
</td>
<td colspan="4" >
<p>None currently</p>
</td>
</tr>
<tr>
<td >
<p><strong>Functional and Technical Reporting:</strong></p>
</td>
<td colspan="4" >
<p>Regional Partnerships Development Advisor (Asia)</p>
</td>
</tr>
<tr>
<td >
<p><strong>DBS (CRB) / Police Check:</strong></p>
</td>
<td colspan="4" >
<p>N/A</p>
<p> </p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>This role require travel</strong></p>
</td>
<td colspan="4" >
<p>Yes – within Arab Region and occasional global travel.</p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Role Overview:</strong></p>
</td>
<td colspan="3" >
<p>This is a middle management role responsible for providing strategic leadership across resource mobilisation, donor engagement and partnership development across Syria, Jordan, Lebanon and Tunisia. The position will strengthen ActionAid Arab Regional Office's (AARO) ability to articulate contemporary development and humanitarian priorities, as outlined in the ActionAid Arab Regional Strategy and emerging regional trends, to a wide range of external stakeholders.</p>
<p> </p>
<p>The postholder will lead efforts to mobilise resources from a diverse portfolio of donors, including institutional donors, trusts and foundations, and high-net-worth individuals (HNWIs). Working closely with the Regional Director, Country Directors and relevant colleagues across the region, the role will develop and implement strategic donor engagement and resource mobilisation plans that leverage ActionAid's expertise in advancing women's rights, youth leadership, humanitarian response, conflict transformation and resilience.</p>
<p> </p>
<p>The role will work collaboratively with ActionAid International's Business Development and Partnerships as well as funding affiliate teams to identify, develop and pursue new funding opportunities, innovative fundraising approaches and strategic partnerships. As a senior representative of AARO, the postholder will engage with donors, partners and strategic investment initiatives, contributing to the federation's ambitions to diversify income, strengthen financial sustainability, and promote learning and good practice across ActionAid and the wider sector.</p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Areas of Responsibilities</strong></p>
<p> </p>
</td>
<td colspan="3" >
<p><strong>Key Activities</strong></p>
<p> </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Resource Mobilisation Strategy Development and Leadership</strong></p>
<p> </p>
</td>
<td colspan="3" >
<ul>
<li>Lead the development, implementation and periodic review of AARO's Resource Mobilisation Strategy, ensuring alignment with the ActionAid Arab Regional Strategy, ActionAid International Strategy, and regional priorities.</li>
</ul>
<p > </p>
<ul>
<li>Provide strategic advice to the Director of ActionAid Arab Region and Senior Management Team on resource mobilisation, partnership development and emerging funding opportunities to strengthen the long-term financial sustainability of AARO.</li>
</ul>
<p> </p>
<ul>
<li>Analyse regional and global donor trends, geopolitical developments, humanitarian and development priorities, and funding landscapes to inform strategic decision-making and organisational positioning.</li>
</ul>
<p> </p>
<ul>
<li>Ensure resource mobilisation priorities are integrated into regional planning processes and aligned with programme priorities and organisational objectives.</li>
</ul>
<p> </p>
<ul>
<li>Lead the development and regular review of strategic fundraising targets, performance indicators and resource mobilisation priorities, providing analysis and recommendations to senior management.</li>
</ul>
<p> </p>
<ul>
<li>Promote a culture of strategic fundraising across AARO by strengthening organisational understanding of donor priorities, funding trends and resource mobilisation opportunities.</li>
</ul>
<p> </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Business Development and Opportunity Management</strong></p>
</td>
<td colspan="3" >
<ul>
<li>Lead the development and implementation of a systematic business development process to identify, assess and prioritise funding opportunities aligned with AARO's strategic priorities.</li>
</ul>
<p > </p>
<ul>
<li>Establish and maintain a comprehensive business development pipeline, including a regularly updated database of existing and prospective funding opportunities across institutional donors, trusts and foundations, private philanthropy and other relevant funding sources.</li>
</ul>
<p> </p>
<ul>
<li>Develop and maintain a comprehensive database of existing and prospective donor relationships, strategic partners, consortium members and other relevant external stakeholders to support proactive business development and partnership building.</li>
</ul>
<p> </p>
<ul>
<li>Lead ongoing donor intelligence by monitoring donor strategies, funding priorities, eligibility criteria, regional trends and emerging opportunities to inform business development and organisational positioning.</li>
</ul>
<p> </p>
<ul>
<li>Develop, implement and maintain an effective donor engagement tracking system to record donor interactions, relationship management activities, partnership opportunities and follow-up actions across the region.</li>
</ul>
<p> </p>
<p> </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Donor Engagement, Cultivation and Strategic Partnerships</strong></p>
</td>
<td colspan="3" >
<ul>
<li>Develop, strengthen and maintain strategic relationships with institutional donors, trusts and foundations, funding affiliates, consortium partners and other key stakeholders to advance AARO's resource mobilisation objectives.</li>
</ul>
<p > </p>
<ul>
<li>Represent AARO in donor, partner and consortium meetings, proactively positioning the organisation and identifying opportunities for strategic collaboration.</li>
</ul>
<p> </p>
<ul>
<li>Develop and implement donor engagement plans that strengthen relationships, increase visibility and position AARO for future funding opportunities.</li>
</ul>
<p> </p>
<ul>
<li>Lead, or support as delegated, the cultivation and strategic engagement of Gulf-based donors and philanthropic partners, identifying opportunities to strengthen relationships, expand partnerships and grow sustainable funding from the region.</li>
</ul>
<p> </p>
<ul>
<li>Maintain regular and proactive communication with donors, funding affiliates, consortium partners and the Regional Partnerships Development Advisor by sharing funding intelligence, programme updates, success stories and strategic information that supports donor engagement and organisational positioning.</li>
</ul>
<p> </p>
<ul>
<li>Identify, cultivate and coordinate strategic partnerships and consortium opportunities that strengthen AARO's competitiveness and expand its funding portfolio.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Bid Development and Quality Assurance</strong></p>
</td>
<td colspan="3" >
<ul>
<li>Lead and coordinate the development of high-quality, competitive concept notes, proposals and expressions of interest, ensuring alignment with ActionAid's strategic priorities and donor requirements.</li>
</ul>
<p> </p>
<ul>
<li>Coordinate proposal development processes across technical, programme, finance and support teams, ensuring timely contributions, clear accountability and adherence to submission deadlines.</li>
</ul>
<p> </p>
<ul>
<li>Facilitate project design and proposal development workshops to support the development of evidence-based, high-quality programme designs, logical frameworks and budgets.</li>
</ul>
<p> </p>
<ul>
<li>Provide quality assurance of all funding proposals prior to submission, ensuring technical quality, compliance with donor requirements, value for money, gender responsiveness and organisational standards.</li>
</ul>
<p> </p>
<ul>
<li>Develop, maintain and continuously improve proposal development tools, templates, standard operating procedures and quality assurance processes to strengthen fundraising performance across AARO.</li>
</ul>
<p> </p>
<ul>
<li>Monitor proposal pipeline performance, including submission outcomes, success rates and lessons learned, and use findings to improve future proposal development and fundraising effectiveness.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Grant Compliance and Contract Management</strong></p>
</td>
<td colspan="3" >
<ul>
<li>Maintain oversight of grant compliance requirements, ensuring donor contractual obligations, reporting schedules and ActionAid policies are effectively communicated and monitored across the regional portfolio.</li>
</ul>
<p> </p>
<ul>
<li>Support the development and maintenance of a grant management database to facilitate effective contract management and ensure accurate and timely updates to the ActionAid International Contract Management System (CMS).</li>
</ul>
<p> </p>
<ul>
<li>Establish and maintain systems to proactively monitor donor reporting deadlines, providing timely alerts and reminders to the Senior Management Team, Project Managers and relevant staff to ensure contractual obligations are met.</li>
</ul>
<p> </p>
<ul>
<li>Work closely with Finance and Programme teams to ensure projects are appropriately costed, maximise cost recovery and comply with donor budgeting and financial requirements.</li>
</ul>
<p> </p>
<ul>
<li>Keep abreast of donor compliance requirements and communicate changes in donor regulations, policies and contractual obligations to relevant staff to strengthen organisational compliance.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p ><strong>Representation, Networking and Knowledge Management</strong></p>
<p > </p>
</td>
<td colspan="3" >
<ul>
<li>Represent AARO at regional and international forums, networks, donor briefings, affiliate meetings, consultations and other strategic events to enhance ActionAid's profile, influence and fundraising opportunities.</li>
</ul>
<p > </p>
<ul>
<li>Represent AARO in external engagements and strategic partnerships in the absence of the Regional Director, as delegated.</li>
</ul>
<p > </p>
<ul>
<li>Build and maintain relationships with relevant networks, alliances and sector platforms to strengthen organisational learning, collaboration and strategic positioning.</li>
</ul>
<p> </p>
<ul>
<li>Promote knowledge sharing across AARO and the wider ActionAid Federation by capturing, documenting and disseminating fundraising intelligence, good practices, lessons learned and emerging opportunities.</li>
</ul>
<p > </p>
<ul>
<li>Work proactively with programme, advocacy and communications teams to develop compelling fundraising and donor-facing materials, including case studies, success stories, learning products and other strategic communications.</li>
</ul>
<p> </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>People Management </strong></p>
<p > </p>
</td>
<td colspan="3" >
<p>No current direct reports but this position is likely to evolve and people management skills of the candidate is an advantage </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Other delivery on strategic/ functional priorities (Directorate-specific - maximum 5 KPIs) </strong></p>
</td>
<td colspan="3" >
<p >• Residual task will be assigned by the Line Manager and the Functional Manager from time to time as required for this function.</p>
<p > </p>
<p > </p>
</td>
</tr>
<tr>
<td> </td>
<td> </td>
<td> </td>
<td> </td>
<td> </td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0" width="743">
<tbody>
<tr>
<td colspan="2" >
<p><strong>PERSON SPECIFICATIONS</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Education and Qualifications</strong></p>
</td>
<td >
<p >Graduate Degree</p>
</td>
</tr>
<tr>
<td >
<p><strong>Essential Experience</strong></p>
</td>
<td >
<ul>
<li>Minimum of 5 years' progressively responsible experience in programme Design, resource mobilisation, business development or fundraising within the international development and/or humanitarian sector of which at least 1-2 years should be in a functional / Technical Fund Raising / Donor Engagement role.</li>
<li>Demonstrated experience in developing successful funding proposals and concept notes for institutional donors, trusts and foundations, multilateral agencies and other strategic funding partners.</li>
<li>Proven experience in identifying, cultivating and managing donor relationships, partnerships and business development opportunities.</li>
<li>Experience in coordinating multi-disciplinary proposal development processes and working collaboratively across programme, finance and support functions.</li>
<li>Experience in developing and implementing resource mobilisation strategies, donor engagement plans or business development initiatives.</li>
<li>Experience working with donor compliance requirements, grant management processes and contract management systems is desirable.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Essential Knowledge </strong></p>
</td>
<td >
<ul>
<li>Sound knowledge of the regional and global funding landscape, including trends, opportunities and challenges affecting resource mobilisation within the development and humanitarian sectors. <strong>Knowledge and working experience with Gulf donors a plus.</strong></li>
<li>Strong understanding of the donor landscape, including institutional donors, funding affiliates, trusts and foundations, private philanthropy, consortium partners and other key stakeholders relevant to the Arab region.</li>
<li>Significant knowledge of contemporary development, humanitarian and geopolitical issues affecting the Arab region and their implications for programming and resource mobilisation.</li>
<li>Strong understanding of donor compliance requirements, grant management principles and risk management frameworks applicable to high-risk operating environments, including Financial Action Task Force (FATF) standards.</li>
<li>Knowledge of due diligence requirements, partner risk assessments and compliance obligations associated with managing grants in high-risk and fragile contexts.</li>
</ul>
<p > </p>
</td>
</tr>
<tr>
<td >
<p><strong>Essential skills</strong></p>
</td>
<td >
<ul>
<li>Excellent written and verbal communication skills, with the ability to communicate complex ideas clearly and persuasively to diverse audiences.</li>
<li>Strong presentation, facilitation and influencing skills, with the ability to represent the organisation effectively to donors, partners and senior stakeholders.</li>
<li>Excellent proposal writing, editing and report writing skills, with the ability to produce high-quality donor-facing communications and fundraising materials.</li>
<li>Strong interpersonal and relationship management skills, with the ability to build effective working relationships and collaborate across all levels of the organisation and with external partners.</li>
<li>Strong planning, organisational and coordination skills, with the ability to manage multiple priorities and deliver high-quality outputs under tight deadlines.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Language requirements</strong></p>
</td>
<td >
<ul>
<li>Strong Communication Skills in English and Arabic</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0" width="104%">
<tbody>
<tr>
<td colspan="2" >
<p><strong>Typical People Management Responsibility </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Approximate number of people managed in total</strong></p>
</td>
<td >
<p><strong>NA</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Matrix Manager – (projects/dotted line)</strong></p>
</td>
<td >
<p><strong>No</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Team Leader</strong></p>
</td>
<td >
<p><strong>No </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Grandfather- manager of Team Leaders/Managers</strong></p>
</td>
<td >
<p><strong>No </strong></p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>What is the global remit? Operates in:</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Own country</strong></p>
</td>
<td >
<ul>
<li><strong>Any country within ActionAid’s Arab regional Office remit. </strong></li>
<li><strong>Only Nationals with Right to work in the country of Operation will be shortlisted </strong></li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Geographic Region</strong></p>
</td>
<td >
<p><strong>Yes</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Multiple Geographic Regions</strong></p>
</td>
<td >
<ul >
<li> </li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Remit covers all ActionAid countries</strong></p>
</td>
<td >
<p><strong>Yes (Only in Countries Under ActionAid Arab Regional Office remit)</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Financial (limits/mandates)</strong></p>
</td>
<td >
<p><strong>within the Budget in concurrence with the Line Manager. </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Direct departmental budget: </strong></p>
</td>
<td >
<p><strong>No</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Organisation-wide expenditure </strong></p>
</td>
<td >
<p><strong>No</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p>This Job Description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs.</p>
<p>It is part of every staff member's responsibility to contribute to ActionAid International culture and comply with organisation’s values and code of conduct. Staff are also committed to:</p>
<ul>
<li><strong> Leading Innovation and Change </strong>Establish a culture of excellence in respective team that values experimentation and continuous improvement</li>
<li><strong>Feminist Leadership</strong>: Championing feminist leadership principles and values including commitment to diversity and inclusion (race, gender, power)</li>
<li><strong>AAI Values Practice: </strong> Ensure personal and team culture that demonstrates all of AAI values including: Mutual Respect, Equity and Justice, Integrity, Solidarity with People Living in Poverty and Exclusion, Courage of Conviction, Independence and Humility</li>
<li><strong>Promoting a healthy and safe working environment: </strong>ActionAid is committed to promoting SHEA and Safeguarding policies and values and has a <strong>zero-tolerance </strong>policy for any form of sexual exploitation and abuse to create a safe working environment for the staff.</li>
</ul>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>LINE MANAGER ; Director, AA Arab Regional Office </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>DATE :</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>PEOPLE AND CULTURE :</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>DATE :</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<p> </p>
<p><h4>Job summary</h4>
<p>Responsible for The St Regis Amman and W Amman hotels laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing department operations and budgets</strong></p>
<ul>
<li>Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li>
<li>Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</li>
<li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li>
<li>Ensures consistent workflow to minimize peaks and valleys in production.</li>
<li>Brings issues to the attention of the department manager and Human Resources as necessary.</li>
<li>Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</li>
<li>Supervises daily laundry shift operations and ensures compliance with all policies, standards and procedures.</li>
<li>Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.</li>
<li>Orders cleaning supplies and uniforms within budget.</li>
<li>Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.</li>
<li>Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals.</li>
<li>Works effectively with the Engineering department on laundry equipment maintenance needs.</li>
<li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</li>
<li>Operates all department equipment as necessary and reports malfunctions.</li>
<li>Develops, maintains and uses effective back-up plans for breakdowns.</li>
<li>Evaluates and implements new techniques, supplies and equipment.</li>
</ul>
<p><strong>Leading discipline teams</strong></p>
<ul>
<li>Ensuring and maintaining the productivity level of employees.</li>
<li>Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Encouraging and building mutual trust, respect, and cooperation among team members.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
</ul>
<p><strong>Providing and ensuring exceptional customer service</strong></p>
<ul>
<li>Providing services that are above and beyond for customer satisfaction and retention.</li>
<li>Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Sets a positive example for guest relations.</li>
<li>Empowers employees to provide excellent customer service.</li>
</ul>
<p><strong>Managing and conducting human resources activities</strong></p>
<ul>
<li>Ensuring employee success and event success recognitions are taking place in all shifts.</li>
<li>Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Recruiting, interviewing, selecting, hiring, and promoting employees in the organization.</li>
<li>Supervises staffing levels to ensure that operational needs and financial objectives are met.</li>
<li>Effectively schedules employees to business demands and tracks employee time and attendance.</li>
<li>Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li>
<li>Manages employee progressive discipline procedures.</li>
<li>Manages the employee performance appraisal process.</li>
<li>Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li>
<li>Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><strong>Industry Distribution and Payment Support</strong></p><p>Support airlines, travel sellers, and industry stakeholders in the adoption and implementation of Modern Airline Retailing, Offers and Orders capabilities, and IATA payment solutions across Africa and the Middle East, driving industry readiness and successful transformation outcomes.</p><p>Monitor the execution and progress of regional distribution transformation and payment initiatives across Africa and the Middle East, identifying implementation challenges and providing recommendations and corrective actions to support successful delivery.</p><p>Track market developments, regulatory changes, industry trends, and competitive dynamics impacting distribution transformation and the payments landscape, identifying opportunities, risks, and actions to accelerate adoption and deliver business value.</p><p>Develop and maintain regional performance metrics, adoption dashboards, and implementation reports to support data-driven decision-making and provide insights and recommendations to the Head of Industry Distribution and Transformation.</p><p>Deliver regional workshops, webinars, roadshows, and awareness campaigns on Modern Airline Retailing, Offers and Orders, IATA Settlement Systems, and IATA Payment Initiatives to increase industry understanding, promote best practices, and facilitate the adoption of transformation programs.</p><p><strong>Regional Mobilization</strong></p><p>Lead and Execute regional mobilization activities to collect industry input , share updates with industry partners (Agents & Airlines), and to support new business cases or enhance products development .</p><p>Monitor the progress of regional campaigns and mobilization initiatives, coordinating with internal and external stakeholders to ensure timely completion of agreed actions, and provide regular status updates and recommendations to management.</p><p><strong>IATA Settlement Systems (ISS) and local Governance Support</strong></p><p>In collaboration with Country Managers, build and maintain strong relationships with airlines, travel agents, and freight forwarders to support the adoption and growth of IATA's financial and distribution services.</p><p>Manage and influence local ISS governance bodies (APJC, CC, LFCAG, and other relevant forums) to drive effective decision-making, ensure the implementation of robust risk management frameworks, and maintain alignment with global governance standards while ensuring full legal and regulatory compliance.</p><p>Monitor and forecast market developments, industry trends, and emerging risks, proactively identifying opportunities to enhance ISS performance, customer value, and market penetration.</p><p>Drive customer excellence across assigned markets by proactively understanding stakeholder needs, managing escalations effectively, and strengthening customer satisfaction, loyalty, and confidence in IATA's services.</p><p>Manage ISS expansion and other initiatives/ projects across assigned markets, collaborating with project teams and cross-functional stakeholders at local, regional, and headquarters levels throughout the project lifecycle, from business case development and stakeholder engagement to implementation and post-launch review.</p><p><strong>Teamwork and Expert Knowledge</strong></p><p>Build strong partnerships with internal stakeholders and senior management to support the achievement of regional objectives and global strategy, while providing guidance to Area Managers on Payment and Distribution initiatives to ensure alignment with organizational priorities.</p><p>Contribute to a culture of inclusion, integrity, collaboration, innovation, and continuous improvement, fostering strong teamwork and a customer-centric mindset across the region.</p><p>Collaborate effectively across functions in an agile and forward-looking manner, anticipating challenges, identifying opportunities, and proactively recommending solutions to support business success.</p><p>Provide quantitative and qualitative market insights and analysis to support global Financial Services, Payments, and Distribution strategies, ensuring regional market needs and opportunities are reflected in strategic decision-making.</p><p>Partner with regional and global Subject Matter Experts to strengthen organizational capabilities, promote knowledge sharing, and support the continuous development of regional expertise in Financial Services and Distribution.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree (Bachelor or Master) in Business, Economics, Aviation, Data/Analytics, or a related field;</li><li>Minimum 7 years experience in the aviation and/or travel industry, particularly in distribution and travel retail environment;</li><li>Strong Understanding of IATA Agency Programme, IATA Settlement Systems (ISS), Modern Airline Retailing, and IATA payment programs;</li><li>Demonstrated ability to influence senior industry stakeholders, lead executive-level presentations, and engage effectively with internal and external subject matter experts.</li><li>Excellent communication skills; ability to deal with a wide range of clients and professionally address any level of management- A strong track record of successful public speaking engagements;</li><li>Strong skills in workshop facilitation, stakeholder engagement, and operational planning</li><li>Excellent oral and written communications skills in English, Arabic and French</li><li>Travel Required: Y</li></ul>
<p>A leading manufacturing company is looking for an experienced HR & Administrative Manager to lead HR operations and oversee administrative, facility, security, and government relations activities at its manufacturing site in Sahab. Key Responsibilities</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Human Resources, Business Administration, or a related field.<br>8 10+ years of progressive HR and administrative management experience, preferably within manufacturing or industrial environments.<br>Strong hands-on experience with HRMS systems.<br>Good command of English; Arabic native/fluent.<br>Strong communication, negotiation, leadership, and conflict-resolution skills.<br>Assertive, hands-on, and emotionally intelligent personality.<br>Familiarity with the Sahab industrial area and local community dynamics is highly preferred.<br>Must be currently residing in Jordan.<br>Candidates must be available to join within 30 days maximum.</p>