Safety Manager Jobs - Amman Jordan
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<p align="center" ><b><span >Job Vacancy – Safety Engineer</span></b></p>
<p ><span >We are looking to hire <b>two Safety Engineers</b> to join one of our ongoing projects.</span></p>
<p ><b><span >Available Positions:</span></b><span ></span></p>
<p ><b><span >1 position:</span></b><span > Based in Amman – applicants must be residents of Amman.</span></p>
<p ><b><span >1 position:</span></b><span > Based in Aqaba – applicants must be residents of Aqaba.</span></p>
<p ><b><span >Requirements:</span></b><span ></span></p>
<ul>
<li><span >Bachelor’s degree in Civil Engineering.</span></li>
<li><span >Excellent command of the English language.</span></li>
<li><span >Ability to work effectively as part of a team.</span></li>
</ul>
<p align="center" ><span >Interested candidates who meet the above requirements are invited to send their CVs to:<span ></span></span></p>
<p align="center" ><span ><a href="mailto:engineeringvacancy2025@gmail.com"><b><span >engineeringvacancy2025@gmail.com</span></b></a></span></p>
<p align="center" ><span >Please mention the job title and your place of residence in the email subject line.</span></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Role Purpose</strong></p><br><p>Accountable for one or more components of the education and compliance of health, safety, and fire protection programs designed to protect Brand reputation, Guests, Colleagues and assets from a range of risks. Conduct Risk and Fire Protection reviews for Hotels and IHG Offices. Provide consulting service and conduct training for Colleagues designed to improve awareness and prevent loss. As a member of the Risk Management team, may assist in the continuous improvement/ development of standards, materials and management systems to provide comprehensive support and optimal global consistency.</p><br><p><span>As an <strong>FLS Specialist</strong>, you will support the hotel in maintaining a safe and secure environment for our guests, colleagues, visitors, and assets. You will be responsible for monitoring Fire Life Safety systems, supporting emergency preparedness, and ensuring compliance with hotel standards and applicable local regulations.</span></p><br><p><strong>Key Accountabilities</strong></p><br><ul><li><span>Key Responsibilities</span></li><li><span>Monitor and enforce Fire Life Safety standards in accordance with hotel policies and local regulations.</span></li><li><span>Conduct regular inspections of fire detection, alarm, and suppression systems, including fire alarms, extinguishers, sprinklers, fire pumps, emergency exits, and related safety equipment.</span></li><li><span>Ensure Fire Life Safety equipment and systems are properly maintained, tested, and operational.</span></li><li><span>Monitor the main Fire Alarm Panel (FAP), repeaters, and associated fire alarm systems and promptly report any faults or abnormalities.</span></li><li><span>Conduct routine Fire Life Safety inspections and identify potential hazards, ensuring appropriate corrective actions are followed up.</span></li><li><span>Support and conduct fire drills, evacuation exercises, and other emergency preparedness activities.</span></li><li><span>Train and support colleagues on fire prevention, emergency procedures, evacuation protocols, and the proper use of firefighting equipment.</span></li><li><span>Maintain accurate Fire Life Safety records, inspection logs, testing documentation, and certification records.</span></li><li><span>Support the investigation and reporting of fire, safety, and emergency-related incidents and follow up on corrective actions.</span></li><li><span>Coordinate with Engineering and other hotel departments regarding the maintenance and rectification of Fire Life Safety systems.</span></li><li><span>Support compliance with IHG Fire Life Safety requirements, hotel procedures, and applicable local authority requirements.</span></li><li><p>Respond and provide support to Hotel Operations as needed in mitigating the effects of serious incidents, crisis and/or violations.</p><br></li></ul><p><strong>Key Skills & Experiences</strong></p><br><ul><li>Bachelor’s degree in Fire Protection Engineering or an equivalent combination of education and work related experience.</li><li>Certified/approved as an FLS Specialist in accordance with applicable Jordanian government requirements.</li><li>2 to 4 years of progressive work Relevant experience in Fire Life Safety, preferably within hospitality industry.</li></ul><p><strong>Technical Skills, Knowledge and Other skills</strong></p><br><ul><li>Professional English, both written and spoken.</li><li>Strong administrative, reporting, documentation, and follow-up skills.</li><li>Demonstrated knowledge of hospitality fire protection controls to protect people, property and IHG’s trusted reputation.</li><li>Demonstrated proficiency reviewing architectural plans and drawings.</li><li>Demonstrated knowledge inspecting fire detection and suppression systems.</li><li>Applies logical and scientific thinking to wide range of intellectual and practical problems.</li><li>Demonstrates clear and concise communication skills including adapting both verbal and written communication to the needs and level of the user.</li><li>Proficient computer skills including Microsoft Office suite, Windows, Internet and email.</li></ul><br> </div>
<p>Maintaining the safety and health of employees and safety work environment by ensure the implementation of safety policies and procedures as well as documenting and reporting work related injuries or accidents while detecting system vulnerabilities and recommending proactive procedures.</p><p>Ensure the implementation of all safety policies and procedures to maintain a safe working environment, suggesting process improvements where applicable.</p><p>Conduct safety inspections and provide safety reports to the department head, advising on personal protective equipment, hazards, and safety rule violations.</p><p>Prepare and implement emergency plans according to company policies and procedures.</p><p>Act as an emergency team member, responding to fires, chemical spills, injuries, and other incidents at the facility.</p><p>Provide safety training for employees on regulations, policies, and procedures.</p><p>Ensure safety posters and rules are posted in visible locations in compliance with labor laws.</p><p>Maintain all firefighting equipment in good condition and conduct regular fire prevention and equipment inspections.</p><p>Coordinate mutual fire protection plans and emergency responses with local authorities and other departments.</p><p>Investigate work accidents, injuries, and unsafe conditions, recommending solutions such as improved training or modifications to work methods.</p><p>Develop and enforce policies covering environmental protection and nature conservation.</p><p>Monitor environmental quality, handle pollution complaints, and advise on the environmental impact of new policies.</p><p>Ensure compliance with environmental legislation, managing waste disposal and pollution control activities.</p><p>Report safety and environmental irregularities such as fire hazards, unsafe conditions, or equipment malfunctions.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>B.A degree in Engineering, Science or any related field to Occupational Health, Safety, and Environment.</li><li>0-2 years of experience in a related position, preferably in the pharmaceutical industry and/ / or a large facility.</li><li>Excellent written, read and spoken Arabic and English.</li><li>National, international health and safety laws and policies. (WHO, MOH & EU Regulations)</li></ul>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our Purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most — for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<h4>Our Shared Values</h4>
<ul>
<li><strong>Lead the way</strong></li>
<li><strong>Serve with integrity</strong></li>
<li><strong>Take care of each other</strong></li>
<li><strong>Foster inclusion</strong></li>
<li><strong>Collaborate for measurable impact</strong></li>
</ul>
<h4>Role Overview</h4>
<p>During your tenure as a Project Manager, you will demonstrate and develop your capabilities in the following areas:</p>
<ul>
<li>Deliver exceptional client service, maximize results, and drive high performance from people while fostering collaboration across businesses and borders.</li>
<li>Influence clients, teams, and individuals positively, leading by example and establishing confident relationships with senior people.</li>
<li>Understand key objectives for clients and Deloitte, align to people and objectives, and set priorities and direction.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>An undergraduate degree in Engineering, Computer Science, Economics, Business Management, or other related fields. An MBA or a relevant Master’s degree is a plus.</li>
<li>PMI-PMP or equivalent certification is a must.</li>
<li>10+ years in managing or implementing technology systems, for example Core Banking (Temenos, Mambu, others), Enterprise Resource Planning (Oracle, others), and digital platforms.</li>
<li>Experience working with different banking products across retail and commercial banking.</li>
<li>Experience in setting up different PMO/transformational offices.</li>
<li>Experience in strategy execution and performance management is a plus.</li>
<li>KPI certificates are a big advantage.</li>
<li>Experience managing a team of at least 5 people.</li>
<li>Good command of written and spoken English and Arabic.</li>
<li>Ability to work independently and handle multiple tasks and responsibilities in a deadline-oriented environment with flexible working hours.</li>
<li>Willingness to travel (required).</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>Our Restaurant & Bar Manager (Resto-Bar Manager) is responsible for the overall management, profitability, guest satisfaction, and operational excellence of the restaurant and bar. This role oversees daily operations, leads and develops the service and bar teams, ensures compliance with health and safety regulations, drives revenue growth, and delivers an exceptional dining and beverage experience aligned with the brand standards.</p><br><br><br><p><b>What you will do:</b></p><br><br><p><b>Beverage Service Management</b></p><br><br><ul><li>Lead and oversee all bar operations, ensuring the delivery of exceptional beverage experiences and service standards.</li><li>Lead the design, implementation, and continuous enhancement of beverage manuals, Seasonal beverage menus, cocktail menus, wine selections, and promotional strategies to optimize operational consistency, guest engagement, and profitability.</li><li>Train, coach, and develop bartenders and bar service team members on product knowledge, mixology techniques, sales skills, and guest engagement.</li><li>Ensure the highest standards of beverage preparation, presentation, service delivery, consistency, and quality across all shifts in accordance with brand standards and operational requirements.</li><li>Optimize fast moving items availability, inventory and cost efficiency.</li><li>Drive beverage revenue and profitability by analyzing sales performance, identifying growth opportunities, and implementing strategic upselling, menu engineering, pricing, and promotional initiatives that enhance both guest experience and commercial results.</li><li>Maintain exceptional standards of bar presentation, cleanliness, organization, and equipment maintenance to support operational excellence and an outstanding guest experience.</li><li>Safeguard beverage assets and ensure accurate inventory reconciliation, stock accountability, and financial controls.</li><li>Oversee and enforce compliance with responsible alcohol service standards, health and safety regulations, and licensing requirements, ensuring operational integrity, regulatory compliance, and a safe environment for guests and team members.</li></ul><br><p><b>Food Service Management</b></p><br><br><ul><li>Oversee the daily operations of the restaurant, ensuring efficient service delivery and exceptional guest experiences and consistently high service standards.</li><li>Ensure compliance with established food service standards, operational procedures, and brand requirements.</li><li>Collaborate with the culinary team to maintain food quality, consistency, presentation, and menu execution.</li><li>Ensure effective coordination between kitchen and service teams to support seamless operations</li><li>Handle guest feedback, complaints, and service recovery professionally to ensure complete guest satisfaction.</li><li>Collaborate closely with the Executive Chef and Food & Beverage leadership to develop complementary food and beverage pairings and enhance the overall dining experience.</li><li>Monitor restaurant operations to ensure service efficiency, product quality, cleanliness, and compliance with Four Seasons standards.</li><li>Observe the condition of restaurant facilities and equipment, recommending improvements when needed to maintain a luxury environment.</li><li>Monitor dining room performance, reservation management, table turnover, and guest flow to optimize revenue opportunities.</li><li>Analyze food sales performance and recommend improvements to menu offerings, pricing strategies, and service delivery.</li><li>Manage food cost controls through effective inventory management, waste reduction initiatives, and portion control measures.</li><li>Support the planning and execution of promotions, special events, and seasonal food-related initiatives.</li><li>Maintain the highest standards of food safety, hygiene, sanitation, and regulatory compliance.</li><li>Select, train, coach, motivate, evaluate, and develop team members to achieve exceptional performance and uphold Four Seasons service standards.</li><li>Control labor costs and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory management, and cash controls.</li><li>Conduct daily briefings and regular departmental meetings to communicate operational updates, promote engagement, and support continuous learning.</li><li>Attend operational meetings to ensure effective communication and collaboration with other hotel departments.</li><li>Foster a positive, collaborative, and high-performing team culture built on coaching, accountability, and continuous development.</li><li>Adhere to company policies, grooming standards, and performance expectations.</li><li>Ensure compliance with Four Seasons Category One and Two Work Rules and Standards of Conduct (EmPact).</li></ul><br><p><b>What you bring:</b></p><br><br><ul><li>High School Diploma or equivalent; a degree or diploma in Hospitality Management or a related field is preferred.</li><li>Minimum 5–7 years of experience in restaurant, bar, or hospitality operations.</li><li>At least 2–3 years in a leadership role within luxury hospitality or a high-volume restaurant or bar environment.</li><li>Strong knowledge of food and beverage operations, including mixology and wine service.</li><li>Proficiency in POS systems, inventory management, and financial reporting.</li><li>A results-oriented and highly organized professional with strong decision-making abilities, capable of performing effectively under pressure while demonstrating adaptability, resilience, and a consistently professional appearance and demeanour.</li><li>Brings strong guest experience management and service excellence through effective problem solving, relationship building, and exceptional communication skills that foster exceptional guest experience.</li><li>Leverages strong expertise in food and beverage operations, quality assurance, health and safety compliance, and event management to ensure efficient operations and exceptional guest experiences.</li><li>Exhibit strong financial acumen, revenue management, cost control, commercial awareness, and strategic thinking to drive profitability, optimize business performance, and support sustainable growth.</li><li>Provides effective team leadership by fostering employee engagement, delivering coaching and development, managing performance, and resolving conflicts to build a motivated, high-performing workforce.</li><li>Driven by a passion for crafting exceptional beverage experiences and creating memorable moments that exceed guest expectations.</li><li>Outstanding interpersonal and communication skills, with the ability to engage effectively with diverse guests and teams; fluency in English (required), and Arabic.</li><li>Flexible and adaptable to varying work schedules, including evenings, weekends, and holidays, in a dynamic hospitality environment.</li></ul><br><p><b>What we offer:</b></p><br><br><ul><li>Competitive salary, wages, and a comprehensive benefits package.</li><li>Excellent training and career development opportunities.</li><li>Employee Travel Program (after completing six months of service, eligible employees receive complimentary nights at Four Seasons properties worldwide).</li><li>Complimentary meals during shifts.</li><li>A collaborative, supportive, and inclusive work environment.</li><li>Many other exciting employee benefits and recognition programs.</li></ul><br><p><b>Schedule & hours:</b></p><br><br><ul><li>Full-time position.</li><li>Scheduled days and hours may vary based on operational needs.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br> </div>
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking an Associate Director – Finance / Financial Controller for a senior leadership role responsible for overseeing US Finance Department operations remotely while based in Amman, Jordan. The role ensures the integrity of financial reporting, strong internal controls, regulatory compliance, and effective financial operations for the company's US business.</p>
<p>This position plays a critical role in partnering with US-based stakeholders, leading a team of 9 finance professionals, and supporting the company's strategic, operational, and compliance objectives in line with public company and pharmaceutical industry standards.</p>
<h4>Responsibilities:</h4>
<p><strong>1. Financial control & reporting</strong><br>
Oversee end-to-end financial reporting for US operations, ensuring accuracy, completeness, and timeliness in accordance with IFRS, and internal company policies.<br>
Manage monthly, quarterly, and annual close processes for US entities.<br>
Review and approve balance sheet reconciliations, journal entries, and financial analyses.<br>
Ensure compliance within internal controls and audit standards.</p>
<p><strong>2. Leadership & people management</strong><br>
Lead, develop, and manage a team of 9 finance professionals covering accounting, reporting, and control functions.<br>
Set clear objectives, performance expectations, and development plans for team members.<br>
Foster a high-performance culture with strong accountability, collaboration, and continuous improvement.<br>
Ensure effective workload distribution and succession planning within the team.</p>
<p><strong>3. US operations & business partnership</strong><br>
Serve as a primary finance partner to US-based business leaders and finance stakeholders.<br>
Provide insightful financial analysis, commentary, and recommendations to support decision-making.<br>
Monitor and analyze key financial metrics, variances, and trends impacting US operations.</p>
<p><strong>4. Compliance, controls & governance</strong><br>
Ensure strong financial governance and adherence to the company's internal control framework.<br>
Maintain compliance with pharmaceutical industry regulations affecting financial reporting.<br>
Implement and enhance process controls to mitigate financial and operational risks.<br>
Support continuous improvement initiatives, including process automation and standardization.</p>
<p><strong>5. Systems & process improvement</strong><br>
Oversee finance-related systems and reporting tools used for US operations.<br>
Drive efficiencies in close, reporting, and reconciliation processes.<br>
Lead or support finance transformation initiatives, shared services optimization, and system upgrades.</p>
<h4>Requirements</h4>
<p>Bachelor’s degree in Accounting, Finance, or related field (required)<br>
Master’s degree, CPA, CMA, ACCA, or equivalent professional qualification is strongly preferred<br>
Minimum 12–15 years of progressive finance and accounting experience<br>
Proven experience in a controller, senior finance manager, or associate director role<br>
Experience within pharmaceuticals, life sciences, or manufacturing is highly preferred<br>
Demonstrated experience managing and leading big teams</p>
<h4>Skills:</h4>
<ul>
<li>Expert knowledge of financial reporting, internal controls, and regulatory compliance</li>
<li>Strong leadership, people management, and stakeholder engagement skills</li>
<li>Excellent analytical, problem-solving, and decision-making capabilities</li>
<li>Ability to manage complex, multinational finance operations remotely</li>
<li>Strong communication skills with the ability to engage in senior leadership</li>
<li>High level of integrity, attention to detail, and ownership mindset</li>
<li>Proficiency in ERP systems (SAP) and advanced Excel</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Hospitality Operations Manager</p><p><br></p><p>Position Summary</p><p><br></p><p>We are seeking an experienced and results-driven Hospitality Operations Manager to oversee the day-to-day operations of multiple hospitality venues within a premium hospitality destination. This role is responsible for ensuring exceptional guest experiences, operational excellence, service consistency, and strong commercial performance across all outlets.</p><p><br></p><p>Working closely with senior management and the culinary leadership team, the Hospitality Operations Manager will lead guest-facing teams, coordinate daily operations, and ensure compliance with company standards, policies, and procedures.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>* Manage the daily operations of all hospitality venues.</p><p>* Lead, mentor, and develop front-of-house teams and outlet managers.</p><p>* Ensure consistent service standards and deliver exceptional guest experiences.</p><p>* Oversee staffing, scheduling, and workforce planning.</p><p>* Coordinate operations with the kitchen, bar, events, and support departments.</p><p>* Manage reservations, guest flow, and special events.</p><p>* Monitor operational performance, productivity, and profitability.</p><p>* Ensure compliance with health, safety, hygiene, and operational standards.</p><p>* Resolve guest concerns and implement continuous service improvements.</p><p>* Prepare operational reports and monitor key performance indicators (KPIs).</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Qualifications</p><p><br></p><p>* Minimum of 5 years of experience in hospitality operations, including experience in a management role.</p><p>* Proven experience managing multi-outlet hospitality operations.</p><p>* Strong leadership, communication, and organizational skills.</p><p>* Strong commercial awareness and operational management expertise.</p><p>* Proficiency in hospitality management systems and Microsoft Office.</p><p>* Fluency in both Arabic and English; additional languages are an advantage.</p></div>
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking an Associate Director – Finance / Financial Controller for a senior leadership role responsible for overseeing US Finance Department operations remotely while based in Amman, Jordan. The role ensures the integrity of financial reporting, strong internal controls, regulatory compliance, and effective financial operations for the company's US business.</p>
<p>This position plays a critical role in partnering with US-based stakeholders, leading a team of 9 finance professionals, and supporting the company's strategic, operational, and compliance objectives in line with public company and pharmaceutical industry standards.</p>
<h4>Responsibilities:</h4>
<p><strong>1. Financial control & reporting</strong><br>
Oversee end-to-end financial reporting for US operations, ensuring accuracy, completeness, and timeliness in accordance with IFRS, and internal company policies.<br>
Manage monthly, quarterly, and annual close processes for US entities.<br>
Review and approve balance sheet reconciliations, journal entries, and financial analyses.<br>
Ensure compliance within internal controls and audit standards.</p>
<p><strong>2. Leadership & people management</strong><br>
Lead, develop, and manage a team of 9 finance professionals covering accounting, reporting, and control functions.<br>
Set clear objectives, performance expectations, and development plans for team members.<br>
Foster a high-performance culture with strong accountability, collaboration, and continuous improvement.<br>
Ensure effective workload distribution and succession planning within the team.</p>
<p><strong>3. US operations & business partnership</strong><br>
Serve as a primary finance partner to US-based business leaders and finance stakeholders.<br>
Provide insightful financial analysis, commentary, and recommendations to support decision-making.<br>
Monitor and analyze key financial metrics, variances, and trends impacting US operations.</p>
<p><strong>4. Compliance, controls & governance</strong><br>
Ensure strong financial governance and adherence to the company's internal control framework.<br>
Maintain compliance with pharmaceutical industry regulations affecting financial reporting.<br>
Implement and enhance process controls to mitigate financial and operational risks.<br>
Support continuous improvement initiatives, including process automation and standardization.</p>
<p><strong>5. Systems & process improvement</strong><br>
Oversee finance-related systems and reporting tools used for US operations.<br>
Drive efficiencies in close, reporting, and reconciliation processes.<br>
Lead or support finance transformation initiatives, shared services optimization, and system upgrades.</p>
<h4>Requirements</h4>
<p>Bachelor’s degree in Accounting, Finance, or related field (required)<br>
Master’s degree, CPA, CMA, ACCA, or equivalent professional qualification is strongly preferred<br>
Minimum 12–15 years of progressive finance and accounting experience<br>
Proven experience in a controller, senior finance manager, or associate director role<br>
Experience within pharmaceuticals, life sciences, or manufacturing is highly preferred<br>
Demonstrated experience managing and leading big teams</p>
<h4>Skills:</h4>
<ul>
<li>Expert knowledge of financial reporting, internal controls, and regulatory compliance</li>
<li>Strong leadership, people management, and stakeholder engagement skills</li>
<li>Excellent analytical, problem-solving, and decision-making capabilities</li>
<li>Ability to manage complex, multinational finance operations remotely</li>
<li>Strong communication skills with the ability to engage in senior leadership</li>
<li>High level of integrity, attention to detail, and ownership mindset</li>
<li>Proficiency in ERP systems (SAP) and advanced Excel</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 2 years of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<p><h4>Job description</h4>
<p>Kinetic has partnered with a leading pharmaceutical manufacturing company who are actively recruiting a plant general manager for their team in Jordan.</p>
<p>This is a senior leadership role responsible for overseeing all plant operations, ensuring operational excellence, regulatory compliance, and the successful delivery of business objectives across manufacturing, quality, engineering, supply chain, and EHS.</p>
<p>Please note that you must meet all the criteria set out below for your application to be considered. Suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.</p>
<h4>Main responsibilities</h4>
<ul>
<li>Provide strategic and operational leadership for the entire manufacturing site.</li>
<li>Lead all manufacturing operations, ensuring productivity, quality, safety, and cost-efficiency targets are achieved.</li>
<li>Drive continuous improvement initiatives to enhance operational performance and manufacturing excellence.</li>
<li>Ensure full compliance with cGMP, regulatory requirements, and international quality standards.</li>
<li>Lead cross-functional teams including manufacturing, quality, engineering, supply chain, warehouse, maintenance, validation, and EHS.</li>
<li>Develop and execute annual operating plans, budgets, and capital investment projects.</li>
<li>Build and develop high-performing leadership teams while fostering a culture of accountability and continuous improvement.</li>
<li>Support regulatory inspections and customer audits from local and international health authorities.</li>
<li>Collaborate closely with executive leadership to support business growth, capacity expansion, and strategic initiatives.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in pharmacy, engineering, chemistry, industrial pharmacy, or a related scientific discipline. A master’s degree or MBA is an advantage.</li>
<li>Minimum 15+ years of pharmaceutical manufacturing experience, including at least 5 years in a plant head, site head, factory manager, manufacturing director, or general manager position.</li>
<li>Experience with sterile and non-sterile pharmaceutical manufacturing is essential.</li>
<li>Strong understanding of cGMP, quality systems, validation, regulatory compliance, and international inspections.</li>
<li>Demonstrated leadership of large, multi-functional manufacturing teams.</li>
<li>Experience driving operational excellence, lean manufacturing, six sigma, or continuous improvement initiatives is highly desirable.</li>
</ul></p><p></p>
<p><h4>Job description</h4>
<p>Kinetic has partnered with a leading pharmaceutical manufacturing company who are actively recruiting a plant general manager for their team in Jordan.</p>
<p>This is a senior leadership role responsible for overseeing all plant operations, ensuring operational excellence, regulatory compliance, and the successful delivery of business objectives across manufacturing, quality, engineering, supply chain, and EHS.</p>
<p>Please note that you must meet all the criteria set out below for your application to be considered. Suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.</p>
<h4>Main responsibilities</h4>
<ul>
<li>Provide strategic and operational leadership for the entire manufacturing site.</li>
<li>Lead all manufacturing operations, ensuring productivity, quality, safety, and cost-efficiency targets are achieved.</li>
<li>Drive continuous improvement initiatives to enhance operational performance and manufacturing excellence.</li>
<li>Ensure full compliance with cGMP, regulatory requirements, and international quality standards.</li>
<li>Lead cross-functional teams including manufacturing, quality, engineering, supply chain, warehouse, maintenance, validation, and EHS.</li>
<li>Develop and execute annual operating plans, budgets, and capital investment projects.</li>
<li>Build and develop high-performing leadership teams while fostering a culture of accountability and continuous improvement.</li>
<li>Support regulatory inspections and customer audits from local and international health authorities.</li>
<li>Collaborate closely with executive leadership to support business growth, capacity expansion, and strategic initiatives.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in pharmacy, engineering, chemistry, industrial pharmacy, or a related scientific discipline. A master’s degree or MBA is an advantage.</li>
<li>Minimum 15+ years of pharmaceutical manufacturing experience, including at least 5 years in a plant head, site head, factory manager, manufacturing director, or general manager position.</li>
<li>Experience with sterile and non-sterile pharmaceutical manufacturing is essential.</li>
<li>Strong understanding of cGMP, quality systems, validation, regulatory compliance, and international inspections.</li>
<li>Demonstrated leadership of large, multi-functional manufacturing teams.</li>
<li>Experience driving operational excellence, lean manufacturing, six sigma, or continuous improvement initiatives is highly desirable.</li>
</ul></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>Our Restaurant & Bar Manager (Resto-Bar Manager) is responsible for the overall management, profitability, guest satisfaction, and operational excellence of the restaurant and bar. This role oversees daily operations, leads and develops the service and bar teams, ensures compliance with health and safety regulations, drives revenue growth, and delivers an exceptional dining and beverage experience aligned with the brand standards.</p>
<h4>What you will do:</h4>
<strong>Beverage service management</strong><br>
<ul>
<li>Lead and oversee all bar operations, ensuring the delivery of exceptional beverage experiences and service standards.</li>
<li>Lead the design, implementation, and continuous enhancement of beverage manuals, seasonal beverage menus, cocktail menus, wine selections, and promotional strategies to optimize operational consistency, guest engagement, and profitability.</li>
<li>Train, coach, and develop bartenders and bar service team members on product knowledge, mixology techniques, sales skills, and guest engagement.</li>
<li>Ensure the highest standards of beverage preparation, presentation, service delivery, consistency, and quality across all shifts in accordance with brand standards and operational requirements.</li>
<li>Optimize fast moving items availability, inventory and cost efficiency.</li>
<li>Drive beverage revenue and profitability by analyzing sales performance, identifying growth opportunities, and implementing strategic upselling, menu engineering, pricing, and promotional initiatives that enhance both guest experience and commercial results.</li>
<li>Maintain exceptional standards of bar presentation, cleanliness, organization, and equipment maintenance to support operational excellence and an outstanding guest experience.</li>
<li>Safeguard beverage assets and ensure accurate inventory reconciliation, stock accountability, and financial controls.</li>
<li>Oversee and enforce compliance with responsible alcohol service standards, health and safety regulations, and licensing requirements, ensuring operational integrity, regulatory compliance, and a safe environment for guests and team members.</li>
</ul>
<strong>Food service management</strong><br>
<ul>
<li>Oversee the daily operations of the restaurant, ensuring efficient service delivery and exceptional guest experiences and consistently high service standards.</li>
<li>Ensure compliance with established food service standards, operational procedures, and brand requirements.</li>
<li>Collaborate with the culinary team to maintain food quality, consistency, presentation, and menu execution.</li>
<li>Ensure effective coordination between kitchen and service teams to support seamless operations.</li>
<li>Handle guest feedback, complaints, and service recovery professionally to ensure complete guest satisfaction.</li>
<li>Collaborate closely with the Executive Chef and Food & Beverage leadership to develop complementary food and beverage pairings and enhance the overall dining experience.</li>
<li>Monitor restaurant operations to ensure service efficiency, product quality, cleanliness, and compliance with Four Seasons standards.</li>
<li>Observe the condition of restaurant facilities and equipment, recommending improvements when needed to maintain a luxury environment.</li>
<li>Monitor dining room performance, reservation management, table turnover, and guest flow to optimize revenue opportunities.</li>
<li>Analyze food sales performance and recommend improvements to menu offerings, pricing strategies, and service delivery.</li>
<li>Manage food cost controls through effective inventory management, waste reduction initiatives, and portion control measures.</li>
<li>Support the planning and execution of promotions, special events, and seasonal food-related initiatives.</li>
<li>Maintain the highest standards of food safety, hygiene, sanitation, and regulatory compliance.</li>
<li>Select, train, coach, motivate, evaluate, and develop team members to achieve exceptional performance and uphold Four Seasons service standards.</li>
<li>Control labor costs and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory management, and cash controls.</li>
<li>Conduct daily briefings and regular departmental meetings to communicate operational updates, promote engagement, and support continuous learning.</li>
<li>Attend operational meetings to ensure effective communication and collaboration with other hotel departments.</li>
<li>Foster a positive, collaborative, and high-performing team culture built on coaching, accountability, and continuous development.</li>
<li>Adhere to company policies, grooming standards, and performance expectations.</li>
<li>Ensure compliance with Four Seasons Category One and Two Work Rules and Standards of Conduct (EmPact).</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>High school diploma or equivalent; a degree or diploma in hospitality management or a related field is preferred.</li>
<li>Minimum 5–7 years of experience in restaurant, bar, or hospitality operations.</li>
<li>At least 2–3 years in a leadership role within luxury hospitality or a high-volume restaurant or bar environment.</li>
<li>Strong knowledge of food and beverage operations, including mixology and wine service.</li>
<li>Proficiency in POS systems, inventory management, and financial reporting.</li>
<li>A results-oriented and highly organized professional with strong decision-making abilities, capable of performing effectively under pressure while demonstrating adaptability, resilience, and a consistently professional appearance and demeanour.</li>
<li>Brings strong guest experience management and service excellence through effective problem solving, relationship building, and exceptional communication skills that foster exceptional guest experience.</li>
<li>Leverages strong expertise in food and beverage operations, quality assurance, health and safety compliance, and event management to ensure efficient operations and exceptional guest experiences.</li>
<li>Exhibit strong financial acumen, revenue management, cost control, commercial awareness, and strategic thinking to drive profitability, optimize business performance, and support sustainable growth.</li>
<li>Provides effective team leadership by fostering employee engagement, delivering coaching and development, managing performance, and resolving conflicts to build a motivated, high-performing workforce.</li>
<li>Driven by a passion for crafting exceptional beverage experiences and creating memorable moments that exceed guest expectations.</li>
<li>Outstanding interpersonal and communication skills, with the ability to engage effectively with diverse guests and teams; fluency in English (required), and Arabic.</li>
<li>Flexible and adaptable to varying work schedules, including evenings, weekends, and holidays, in a dynamic hospitality environment.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and career development opportunities.</li>
<li>Employee travel program (after completing six months of service, eligible employees receive complimentary nights at Four Seasons properties worldwide).</li>
<li>Complimentary meals during shifts.</li>
<li>A collaborative, supportive, and inclusive work environment.</li>
<li>Many other exciting employee benefits and recognition programs.</li>
</ul>
<h4>Schedule & hours:</h4>
<ul>
<li>Full-time position.</li>
<li>Scheduled days and hours may vary based on operational needs.</li>
<li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li>
</ul></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>Our Restaurant & Bar Manager (Resto-Bar Manager) is responsible for the overall management, profitability, guest satisfaction, and operational excellence of the restaurant and bar. This role oversees daily operations, leads and develops the service and bar teams, ensures compliance with health and safety regulations, drives revenue growth, and delivers an exceptional dining and beverage experience aligned with the brand standards.</p>
<h4>What you will do:</h4>
<strong>Beverage service management</strong><br>
<ul>
<li>Lead and oversee all bar operations, ensuring the delivery of exceptional beverage experiences and service standards.</li>
<li>Lead the design, implementation, and continuous enhancement of beverage manuals, seasonal beverage menus, cocktail menus, wine selections, and promotional strategies to optimize operational consistency, guest engagement, and profitability.</li>
<li>Train, coach, and develop bartenders and bar service team members on product knowledge, mixology techniques, sales skills, and guest engagement.</li>
<li>Ensure the highest standards of beverage preparation, presentation, service delivery, consistency, and quality across all shifts in accordance with brand standards and operational requirements.</li>
<li>Optimize fast moving items availability, inventory and cost efficiency.</li>
<li>Drive beverage revenue and profitability by analyzing sales performance, identifying growth opportunities, and implementing strategic upselling, menu engineering, pricing, and promotional initiatives that enhance both guest experience and commercial results.</li>
<li>Maintain exceptional standards of bar presentation, cleanliness, organization, and equipment maintenance to support operational excellence and an outstanding guest experience.</li>
<li>Safeguard beverage assets and ensure accurate inventory reconciliation, stock accountability, and financial controls.</li>
<li>Oversee and enforce compliance with responsible alcohol service standards, health and safety regulations, and licensing requirements, ensuring operational integrity, regulatory compliance, and a safe environment for guests and team members.</li>
</ul>
<strong>Food service management</strong><br>
<ul>
<li>Oversee the daily operations of the restaurant, ensuring efficient service delivery and exceptional guest experiences and consistently high service standards.</li>
<li>Ensure compliance with established food service standards, operational procedures, and brand requirements.</li>
<li>Collaborate with the culinary team to maintain food quality, consistency, presentation, and menu execution.</li>
<li>Ensure effective coordination between kitchen and service teams to support seamless operations.</li>
<li>Handle guest feedback, complaints, and service recovery professionally to ensure complete guest satisfaction.</li>
<li>Collaborate closely with the Executive Chef and Food & Beverage leadership to develop complementary food and beverage pairings and enhance the overall dining experience.</li>
<li>Monitor restaurant operations to ensure service efficiency, product quality, cleanliness, and compliance with Four Seasons standards.</li>
<li>Observe the condition of restaurant facilities and equipment, recommending improvements when needed to maintain a luxury environment.</li>
<li>Monitor dining room performance, reservation management, table turnover, and guest flow to optimize revenue opportunities.</li>
<li>Analyze food sales performance and recommend improvements to menu offerings, pricing strategies, and service delivery.</li>
<li>Manage food cost controls through effective inventory management, waste reduction initiatives, and portion control measures.</li>
<li>Support the planning and execution of promotions, special events, and seasonal food-related initiatives.</li>
<li>Maintain the highest standards of food safety, hygiene, sanitation, and regulatory compliance.</li>
<li>Select, train, coach, motivate, evaluate, and develop team members to achieve exceptional performance and uphold Four Seasons service standards.</li>
<li>Control labor costs and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory management, and cash controls.</li>
<li>Conduct daily briefings and regular departmental meetings to communicate operational updates, promote engagement, and support continuous learning.</li>
<li>Attend operational meetings to ensure effective communication and collaboration with other hotel departments.</li>
<li>Foster a positive, collaborative, and high-performing team culture built on coaching, accountability, and continuous development.</li>
<li>Adhere to company policies, grooming standards, and performance expectations.</li>
<li>Ensure compliance with Four Seasons Category One and Two Work Rules and Standards of Conduct (EmPact).</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>High school diploma or equivalent; a degree or diploma in hospitality management or a related field is preferred.</li>
<li>Minimum 5–7 years of experience in restaurant, bar, or hospitality operations.</li>
<li>At least 2–3 years in a leadership role within luxury hospitality or a high-volume restaurant or bar environment.</li>
<li>Strong knowledge of food and beverage operations, including mixology and wine service.</li>
<li>Proficiency in POS systems, inventory management, and financial reporting.</li>
<li>A results-oriented and highly organized professional with strong decision-making abilities, capable of performing effectively under pressure while demonstrating adaptability, resilience, and a consistently professional appearance and demeanour.</li>
<li>Brings strong guest experience management and service excellence through effective problem solving, relationship building, and exceptional communication skills that foster exceptional guest experience.</li>
<li>Leverages strong expertise in food and beverage operations, quality assurance, health and safety compliance, and event management to ensure efficient operations and exceptional guest experiences.</li>
<li>Exhibit strong financial acumen, revenue management, cost control, commercial awareness, and strategic thinking to drive profitability, optimize business performance, and support sustainable growth.</li>
<li>Provides effective team leadership by fostering employee engagement, delivering coaching and development, managing performance, and resolving conflicts to build a motivated, high-performing workforce.</li>
<li>Driven by a passion for crafting exceptional beverage experiences and creating memorable moments that exceed guest expectations.</li>
<li>Outstanding interpersonal and communication skills, with the ability to engage effectively with diverse guests and teams; fluency in English (required), and Arabic.</li>
<li>Flexible and adaptable to varying work schedules, including evenings, weekends, and holidays, in a dynamic hospitality environment.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and career development opportunities.</li>
<li>Employee travel program (after completing six months of service, eligible employees receive complimentary nights at Four Seasons properties worldwide).</li>
<li>Complimentary meals during shifts.</li>
<li>A collaborative, supportive, and inclusive work environment.</li>
<li>Many other exciting employee benefits and recognition programs.</li>
</ul>
<h4>Schedule & hours:</h4>
<ul>
<li>Full-time position.</li>
<li>Scheduled days and hours may vary based on operational needs.</li>
<li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li>
</ul></p><p></p>
<p class="MsoNormal" ><b><span >MISSION PHARMACY MANAGER</span></b></p>
<p class="MsoNormal" ><span ></span></p>
<p class="MsoNormal" >Médecins Sans Frontières France is recruiting for its office in Amman a <b>“MISSION PHARMACY MANAGER” </b></p>
<p class="MsoNormal" ><b> </b></p>
<p class="MsoNormal" ><b><u>CONTEXT</u>: </b></p>
<p class="MsoNormal" >Médecins Sans Frontières is a private,non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. Médecins Sans Frontières is seeking a<b> </b><b><span lang="EN-GB">MISSION PHARMACY MANAGER </span></b>in its Office in Amman, Jordan.<b> </b></p>
<p class="MsoNormal" ><b> </b></p>
<p class="MsoNormal" ><b><u>MAIN PURPOSE</u>: </b></p>
<p class="MsoNormal" >Defining, coordinating and monitoring all pharmacy related activities in the Mission, according to <b>MSF</b> standards and values, the Medical Coordinator instructions and with consideration of national and international laws and regulations, in order to ensure the quality and proper organisation of medical supply process, procedures and protocols, the proper management of the medical stock in the projects and, in collaboration with the medical coordinator, the correct use of medicines and medical material. <span> </span><span> </span></p>
<p class="MsoNormal" ><b> </b></p>
<p class="MsoNormal" ><b><u><span lang="EN-GB">ACCOUNTABILITIES</span></u></b><b><span lang="EN-GB">:</span></b><span lang="EN-GB"> </span><b> </b></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Supporting the Head of Mission and Medical Coordinator in representing and defending MSF’s interests before the Ministry of Health and other local authorities or local suppliers for any issue concerning pharmaceutical supply, in order to ensure stock procurement in the projects while complying with the national laws and regulations and following MSF protocols. Ensuring a close follow up of the National Drug Supply particularly in projects where MSF is working in conjunction with MoH. Collaborating in budgeting and preparing drug and other medical material orders together with Medical and Logistic Coordinators.</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Supervising the running of the pharmacies across the mission, ensuring the proper implementation of MSF Safety standards, incl. pharmacovigilance follow up and waste management protocols, and to national and international legislation, in order to ensure the quality of the service given to the population and the accurate handling of drugs and products, including its proper disposal, in terms of hygiene and security. In case of integration of medical stock under the supply, this includes close involvement in the medical warehouse as regards procedures, operations and stock management but not direct supervision of same. Supporting the Medical Coordinator regarding the follow-up of EPREP planning and maintenance of medical emergency kits.</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Supporting and participating in all drug and medical material supply processes and ensuring its overall efficiency and effectiveness. This involves regular technical visits to project sites to ensure appropriate follow up of activities and management of field pharmacies; collecting and analyzing stock indicators according to physical records and logistic across different projects and together with the Medical Coordinator taking corrective decisions when necessary and providing technical pharmacy support regarding pharmaceutical information, medication use (protocols and rational drug use), management of side effects, adherence issues etc.</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Ensuring the collection of data for monitoring and surveillance of optimal quantity & quality of medicine use. Supporting activities at service level for effective drug distribution and control, quality prescription (rational drug use), medicines reconciliation, antibiotic stewardship interventions such as restricted use antibiotic review, follow up of pharmaceutical care plans, patient counseling, good dispensing practices and safe medication practices.</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Monitoring the procurement process and taking corrective measures when needed, ensuring regular communication with Medical, Logistics, HR and Finance departments regarding Medical Supply and Pharmacy Management. Supporting the Medical Coordinator in order to ensure local medical purchases are made from approved sources, subject to approval of Section Pharmacist</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Being responsible for the good maintenance of all drugs and equipment in the pharmacies and the appropriate storage and management of supply of narcotic and psychotropic medication with respect to national legislation, permitting traceability for these specific products. </span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Facilitating correct stock management and transport/storage procedures, in order to ensure the availability of stock in all projects and to avoid expiries/overstocks and stock-outs. Ensuring that all inventories of drugs and medical devices exist and are updated. In close collaboration with Logistics Department, supervising storage conditions (e.g. humidity, temperature, light exposure, cleanliness, pest and rodents control, stock security, maintenance of cold chain, etc.), classification, organization and inventory, in order to guarantee the quality of the medicines and other medical material and prevent damage, financial losses generated by expired items, deterioration and robbery. Being responsible for follow-up of loans/donations and management of expired medications according to MSF procedures (and national legislation in case of expired drugs)</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Planning and supervising, in close coordination with the HR department, the associated processes (recruitment, training/induction, evaluation, potential detection, development and communication) of the staff under his/her responsibility in order to ensure both the sizing and the amount of knowledge required. In case of integration of medical stock under the supply, this includes providing support to Supply Log in this capacity to ensure the medical stock and pharmacy management according to recommended guidelines/procedures </span></p>
<p class="MsoListBullet" ><span ><span>•<span > </span></span></span><span >Participating in reporting according to MSF guidelines (SitReps, medical statistical reports, etc.) and reporting on drug consumption and medical devices dispensed according to protocols, informing on unusual patterns. </span><span ></span></p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" ><b><u><span lang="EN-GB">REQUIREMENTS</span></u></b><b><span lang="EN-GB">:</span> </b></p>
<p class="MsoNormal" > </p>
<table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" width="100%">
<tbody>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Education</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="80%">
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span>Essential: pharmacy degree (or equivalent 4-5 years diploma according to the country of origin of the pharmacist)<span> </span></span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Experience</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="80%">
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span>Essential demonstrated two years’ experience in (hospital) pharmacy management, previous experience with MSF or other NGO’s in developing countries is desirable</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Languages</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="80%">
<p class="MsoListParagraph" ><span ><span>•<span > </span></span></span><span >Arabic & English essential. </span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Knowledge</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="80%">
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Essential computer literacy (word, excel, internet)</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span>Desirable knowledge of “Isy stock”</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Competencies</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">People Management and Development <b>L2</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Commitment to MSF Principles <b>L2</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Behavioural Flexibility <b>L3</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Results and Quality Orientation <b>L3</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Teamwork and Cooperation <b>L3</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"> </span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" > </p>
<p class="MsoNormal" ><b>WORK LOCATION: </b>Amman - Jordan<b> </b> or Jerusalem depending on selected candidate </p>
<p class="MsoNormal" ><b>CONTRACT: </b>6 Months Fixed-term contract renewable – Full-time </p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" >Interested applicants should submit their application in <b>English</b>, containing a <b>Curriculum Vitae (CV)</b>, </p>
<p class="MsoNormal" >no later than <b>Thursday 3 Septemebr 2026</b>, on the <b>Akhtaboot website</b> </p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" ><b><i>MSF promotes the inclusion of women and people with disabilities</i></b></p>
<p class="MsoNormal" ><i>Only shortlisted candidates will be contacted via email</i></p>
<p class="MsoNormal" ><b> </b> </p>
<p class="MsoNormal" ><b><u>Notice:</u></b> No monetary transactions, no demands for favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse the hiring of a candidate who has benefited from such acts. All such illicit demands may be pursued through the judicial system. </p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems. Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events. Design, confirm, and communicate room layouts and set-up requirements for special events. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations. Transmit information or documents using computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare weekly departmental payroll paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures, report accidents and injuries, and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets, and visually inspect tools, equipment, or machines. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: Less than 1 year related work experience.</p><p>Supervisory Experience: At least 2 years of supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<p><h4>Position summary</h4>
<p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p>
<p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> At least 1 year of related work experience.</p>
<p><strong>Supervisory experience:</strong> At least 1 year of supervisory experience.</p>
<p><strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking an Automotive General Manager for a leading automotive agency in Jordan.</p><p><br></p><p><b>He should responsible for the overall leadership, strategic direction, and operational performance of the automotive business. The role oversees all dealership and distribution activities, including vehicle sales, after-sales service, parts operations, finance, marketing, customer experience, network development, and profitability. The General Manager ensures sustainable business growth while maintaining the highest standards of customer satisfaction, operational excellence, and compliance with manufacturer requirements.</b></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Key Responsibilities</b></p><p><b>1. Business Strategy & Leadership</b></p><ul><li>Develop and implement the company's strategic business plan.</li><li>Establish annual business objectives, budgets, and performance targets.</li><li>Identify new business opportunities and market expansion initiatives.</li><li>Lead organizational transformation and continuous improvement programs.</li><li>Build a high-performance culture across all departments.</li></ul><p><b>2. Sales Management</b></p><ul><li>Achieve annual and monthly vehicle sales targets.</li><li>Monitor market trends, pricing strategies, and competitor activities.</li><li>Develop fleet, retail, corporate, and government sales channels.</li><li>Ensure effective inventory planning and stock management.</li><li>Improve sales conversion, profitability, and customer retention.</li></ul><p><b>3. After-Sales Operations</b></p><ul><li>Oversee service workshops, body shops, and spare parts operations.</li><li>Ensure high levels of customer satisfaction and service quality.</li><li>Monitor workshop productivity, efficiency, and technician utilization.</li><li>Improve warranty recovery and manufacturer compliance.</li><li>Optimize parts availability and inventory turnover.</li></ul><p><b>4. Financial Management</b></p><ul><li>Prepare and manage annual operating budgets.</li><li>Monitor revenue, gross profit, operating expenses, and cash flow.</li><li>Ensure achievement of profitability and return on investment targets.</li><li>Analyse financial performance and implement corrective actions.</li><li>Approve major expenditures and capital investments.</li></ul><p><b>5. Marketing & Customer Experience</b></p><ul><li>Develop marketing and brand awareness strategies.</li><li>Strengthen digital marketing and lead generation activities.</li><li>Monitor customer satisfaction (CSI) and Net Promoter Score (NPS).</li><li>Enhance customer loyalty and retention programs.</li><li>Protect and strengthen brand reputation.</li></ul><p><b>6. Operations Management</b></p><ul><li>Ensure efficient daily business operations.</li><li>Improve operational processes and productivity.</li><li>Implement policies, procedures, and quality standards.</li><li>Ensure compliance with health, safety, environmental, and legal regulations.</li><li>Maintain manufacturer standards and dealership operating procedures.</li></ul><p><b>7. Human Resources & Leadership</b></p><ul><li>Recruit, develop, and retain talented employees.</li><li>Conduct performance evaluations and succession planning.</li><li>Establish KPIs for department managers.</li><li>Promote employee engagement and professional development.</li><li>Foster teamwork, accountability, and continuous learning.</li></ul><p><b>8. Manufacturer & Stakeholder Relations</b></p><ul><li>Maintain strong relationships with OEMs, suppliers, financial institutions, and government authorities.</li><li>Lead business reviews with manufacturers.</li><li>Negotiate commercial agreements and incentive programs.</li><li>Ensure compliance with manufacturer standards and reporting requirements.</li></ul><p><b>9. Risk Management & Compliance</b></p><ul><li>Ensure legal and regulatory compliance.</li><li>Manage business risks and internal controls.</li><li>Protect company assets and confidential information.</li><li>Ensure adherence to corporate governance policies.</li></ul><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Vehicle Sales Volume</li><li>Market Share</li><li>Gross Profit</li><li>Net Profit</li><li>EBITDA</li><li>Operating Margin</li><li>Customer Satisfaction Index (CSI)</li><li>Net Promoter Score (NPS)</li><li>Service Absorption Rate</li><li>Workshop Productivity</li><li>Workshop Efficiency</li><li>Parts Gross Profit</li><li>Parts Inventory Turnover</li><li>Warranty Recovery Rate</li><li>Inventory Ageing</li><li>Employee Retention Rate</li><li>Employee Engagement Score</li><li>Budget Achievement</li><li>Cash Flow Performance</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor's degree in Business Administration, Automotive Engineering, Marketing, Finance, or a related field.</li><li>MBA or Master's degree is preferred.</li><li>Minimum 10–15 years of automotive industry experience.</li><li>At least 5 years in a senior management or General Manager role.</li><li>Experience with automotive dealerships, distributors, or OEMs.</li><li>Strong financial and commercial management skills.</li></ul><p><b>Knowledge & Skills</b></p><ul><li>Strategic planning</li><li>Automotive retail and distribution management</li><li>Financial analysis and budgeting</li><li>Leadership and people management</li><li>Negotiation and communication</li><li>Customer relationship management</li><li>Dealer Management Systems (DMS)</li><li>Microsoft Office Suite</li><li>Data analysis and reporting</li><li>Business development</li><li>Project management</li><li>Change management</li><li>Problem-solving and decision-making</li></ul><p><b>Personal Competencies</b></p><ul><li>Visionary leadership</li><li>Strong commercial acumen</li><li>Results-oriented mindset</li><li>High ethical standards</li><li>Excellent interpersonal skills</li><li>Ability to work under pressure</li><li>Analytical thinking</li><li>Adaptability and resilience</li><li>Customer-centric approach</li><li>Strong decision-making ability</li></ul><p><b>Working Conditions</b></p><ul><li>Full-time executive position.</li><li>Frequent travel to branches, dealerships, manufacturers, and business partners.</li><li>Participation in management meetings, manufacturer conferences, and industry events.</li><li>Flexible working hours based on business requirements.</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>JOB TITLE</strong><br>Commercial Manager - Beauty | MAF Retail | Head Office Jordan<br><strong>ROLE SUMMARY</strong><br>The Manager Commercial & Operations is fully accountable for the end-to-end performance, profitability, and growth of the Myli Health & Beauty business across all channels, including physical stores, e-commerce, and digital platforms. The role owns P&L, strategy, execution, and expansion, ensuring seamless alignment between commercial, operational, omni-channel, and <span>customer experience</span> pillars.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Oversee the complete business cycle across commercial, operations, e-commerce, and <span>customer experience</span>.</li><li>Lead <span>business development</span>, expansion initiatives, and omni-channel growth strategies (new stores, digital initiatives, and market opportunities).</li><li>Define and deliver annual and multi-year business strategies aligned with the Country Head and group objectives.</li><li>Establish competitive assortment, pricing, and omni-channel <span>merchandising strategies</span>.</li><li>Ensure merchandising and store teams apply agreed concepts, planograms, and assortment structures consistently across stores and e-commerce platforms.</li><li>Oversee day-to-day operational performance across all stores and digital platforms, ensuring compliance with SOPs, health, safety, hygiene, and service standards.</li><li>Ensure seamless coordination between commercial, operational, and omni-channel execution.</li><li>Oversee the local implementation of corporate standards while adapting to market needs.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s degree in Business, Management, or related field (required)</li><li>8+ years progressive leadership experience, with 5+ years in <span>retail management</span>, preferably in Health & Beauty</li><li>Experience in Beauty (cosmetics field) is a must</li><li>Proven experience managing full P&L and leading complex, cross-functional operations including <span>omni-channel retail</span> and e-commerce</li><li>Demonstrated success in business growth, transformation, and expansion initiatives</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul> <br> </div>
<p dir="ltr" > </p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >About IRAP</span></span></p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span > </span></span></p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >The International Refugee Assistance Project (“IRAP”) is a dynamic and growing legal and policy advocacy organization that works to develop and enforce a system of legal and human rights for refugees and displaced people around the world. We are the leading organization providing free and comprehensive legal services to people in need of a safe place to live and a safe way to get there.</span></span></p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span > </span></span></p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >IRAP operates offices in the US (New York City), Jordan (Amman), Lebanon (Beirut), and Germany (Berlin).</span></span></p>
<p> </p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >IRAP Jordan</span></span></p>
<p><span >IRAP Jordan, a team of eight operational and program staff, provides legal aid to displaced people in Jordan. The team provides legal assistance to individuals navigating refugee resettlement, humanitarian protection pathways, and family reunification processes through in-house representation, legal information, and the mentorship of pro bono attorneys, students, and interns.</span></p>
<p><br>
<span >Opportunity</span></p>
<p><span >IRAP Jordan is seeking the consultancy services of a Safety and Security expert to conduct an independent, comprehensive evaluation of the physical security arrangements, operational procedures, and facility-related risks affecting IRAP Jordan Country Office. The assessment will identify vulnerabilities that could impact the safety of staff, interns, clients, visitors, assets, and confidential information, and will provide practical, risk-based recommendations to strengthen organizational resilience while maintaining a safe, accessible, and client-centered environment.</span></p>
<p><br>
</p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Context and Objective</span></span></p>
<ul >
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Proximity to conflict-affected populations (Syrian, Iraqi, Yemeni, Sudanese caseloads)</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Potential for client psychological distress, coercion, or external third-party pressure</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Intern and junior staff exposure to high-stress client interactions</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Regulatory oversight of NGOs under Jordan's Law on Societies (No. 51/2008, amended 2009), including the Ministry of Social Development's supervisory authority over registration, foreign funding approval, and organizational dissolution</span></span></p>
</li>
</ul>
<p><span >The objective of this assessment is to develop appropriate measures in place pertaining to:</span></p>
<ul >
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Physical security of the building envelope and entry systems</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Interview room safety for staff, interns, and clients</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Incident response and evacuation procedures</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Information security related to physical access</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Staff and intern security awareness and preparedness </span></span></p>
</li>
</ul>
<p><br>
<span >Scope of Work:</span></p>
<ul >
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >In Scope</span></span></p>
</li>
</ul>
<p> </p>
<div dir="ltr" >
<table >
<colgroup>
<col width="171">
<col width="526">
</colgroup>
<tbody>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Domain</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Specific Areas</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Physical perimeter</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Exterior doors, security door systems, gate/barrier assessment, CCTV coverage, lighting, blind spots</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Access control</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Entry protocols, visitor management, and tailgating vulnerabilities</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Reception & waiting areas</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Client flow, separation from staff-only zones, sight lines, furniture placement</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Interview rooms</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Door configurations, furniture layout, acoustic privacy, sight lines, and duress protocols</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Staff-only zones</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Staff offices, HR & Finance files, communications equipment</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Emergency systems</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Fire, evacuation routes, muster points, first aid, communication trees</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Intern & staff protocols</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Briefing adequacy, lone worker risk, incident reporting, and de-escalation training coverage</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Information security (physical)</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Document handling, clean desk, screen visibility from client areas</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >External threat environment</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Neighborhood risk profile, historical incident mapping within a 500m radius</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Game-theory threat mapping</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Adversarial actor analysis — who benefits from compromising this office, and how</span></span></p>
</td>
</tr>
</tbody>
</table>