Sales Engineer Jobs in Jordan

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a results-driven sales professional who can identify opportunities, build strong client relationships, and drive business growth. Key Responsibilities Own the full sales cycle from prospecting and outreach to proposal development, negotiation, and closing deals. Identify and develop new business opportunities across multiple industries within the MENA region. Build and maintain relationships with HR leaders, business owners, and senior decision-makers. Present and promote TajHR's recruitment, HR outsourcing, and workforce solutions. Develop strategic sales plans to achieve and exceed revenue targets. Maintain an accurate sales pipeline and provide regular performance updates. Collaborate closely with internal teams to ensure successful client onboarding and service delivery. Lead, mentor, and support junior sales team members (for Team Lead candidates). Requirements 3 6 years of proven B2B sales experience. Demonstrated success in selling professional services, consulting, HR solutions, staffing services, or SaaS products. Strong experience managing the full sales cycle independently. Excellent communication, negotiation, and presentation skills. Strong understanding of the Jordanian and Saudi business markets. Self-motivated and comfortable working in a fast-paced, entrepreneurial environment. Based in Amman and willing to travel for business meetings and client visits. Bachelor's degree in Business Administration, Marketing, Human Resources, or a related field. Preferred Qualifications Previous experience within recruitment, HR services, staffing, or workforce solutions. Existing network of HR Directors, Operations Directors, business owners, or senior decision-makers in Jordan and Saudi Arabia. Experience selling services to Saudi-based clients from Jordan. Experience leading, coaching, or mentoring junior sales professionals. Familiarity with CRM platforms such as HubSpot, Salesforce, Zoho, or similar systems. What We Offer Competitive base salary. Attractive performance-based commission structure. Opportunity to work directly with senior leadership. Exposure to diverse industries and regional clients across the MENA market. Career growth opportunities within a rapidly expanding consultancy.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>3 6 years of proven B2B sales experience. Demonstrated success in selling professional services, consulting, HR solutions, staffing services, or SaaS products. Strong experience managing the full sales cycle independently. Excellent communication, negotiation, and presentation skills. Strong understanding of the Jordanian and Saudi business markets. Self-motivated and comfortable working in a fast-paced, entrepreneurial environment. Based in Amman and willing to travel for business meetings and client visits. Bachelor's degree in Business Administration, Marketing, Human Resources, or a related field.</p><p>Preferred Qualifications</p><ul><li>Previous experience within recruitment, HR services, staffing, or workforce solutions.</li><li>Existing network of HR Directors, Operations Directors, business owners, or senior decision-makers in Jordan and Saudi Arabia.</li><li>Experience selling services to Saudi-based clients from Jordan.</li><li>Experience leading, coaching, or mentoring junior sales professionals.</li><li>Familiarity with CRM platforms such as HubSpot, Salesforce, Zoho, or similar systems.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The After-Sales Service Manager is responsible for overseeing all service centre operations, warranty processes, customer support activities, spare parts management, and technical service performance. The role requires strong leadership skills, good English communication abilities, and the capability to coordinate with international suppliers and manufacturers to ensure high customer satisfaction and efficient service delivery.</p><p>Key Responsibilities</p><ul><li>Manage and oversee the daily operations of the service centre.</li><li>Supervise and evaluate a team of 6 service technicians.</li><li>Handle customer complaints and escalated service cases professionally and efficiently. Always prioritising customer satisfaction.</li><li>Communicate effectively with international manufacturers and suppliers regarding technical issues, warranty claims, and product support.</li><li>Manage and follow up on RMA (Return Merchandise Authorization) requests for spare parts and defective products.</li><li>Monitor warranty repairs and ensure compliance with company and supplier policies.</li><li>Ensure timely repair and servicing of TVs, electronic appliances, and related products.</li><li>Manage spare parts inventory and coordinate ordering requirements with suppliers.</li><li>Analyse recurring product failures and provide feedback to management and manufacturers.</li><li>Establish and monitor service KPIs such as repair turnaround time, first-time fix rate, customer satisfaction, and warranty costs.</li><li>Prepare reports on service centre performance, technician productivity, warranty claims, and customer feedback.</li><li>Coordinate with sales, logistics, warehouse, and technical departments to resolve service-related issues.</li><li>Develop and implement procedures to improve service quality and operational efficiency.</li><li>Ensure adherence to company policies, safety standards, and service procedures.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Must have experience within the consumer electronics industry.</li><li>Must have managed a service centre for 3-5 years at least.</li></ul><p></p></section>