Secretary Jobs in Jordan
507 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Develop and implement effective recruitment processes in collaboration with the HR and Recruitment team</p><p>Collaborate with hiring managers to identify job requirements and draft detailed job descriptions</p><p>Screen resumes and applications and conduct initial phone screenings to create a shortlist of qualified candidates</p><p>Schedule and coordinate interviews with the hiring managers and other stakeholders</p><p>Track and analyze recruiting metrics (eg. Time to hire, source of hire) to optimize the recruitment process and provide regular updates to HR Director, EMEA</p><p>Foster long-lasting relationships with potential candidates for future job openings</p><p>Keep abreast of trends and innovative recruiting techniques</p><p>Partner with Marketing to promote our Company culture and technical opportunities on social media, at career fairs and through online communities.</p><p>Energetic with strong interpersonal skills; team player.</p><p>Excellent English oral and written communication skill; proficient in use of, Word and Excel</p><p>Effective negotiation skills.</p><p>Ability to handle sensitive and confidential information appropriately</p><p>Experience with various interview formats, including phone screening calls, in-person interviews, and group video interviews</p><p>Ability to work with multiple stakeholders in a fast-paced organization</p><p>Strong organizational and time-management skills</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor’s degree in Human Resources, Business Administration or related field.</li><li>Proven experience as a recruiter, either in-house or at a staffing agency.</li><li>Proficiency in social media, resume databases, and professional networks (Linkedin, job boards etc)</li><li>Strong understanding of full-cycle recruitment processes and candidate selection methods.</li><li>Minimum of 2-4 years experience (internships, co-op programs or part time roles in recruitment or Human Resources are considered).</li><li>Experience within a technical industry or a technical role is advantageous.</li><li>Basic understanding of technical roles eg. Software Engineering, Data Science, Database Engineering, Systems Administrator and similar roles.</li><li>Experience of UK/USA and Europe recruiting</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Procurement Specialist provides and coordinates day-to-day procurement operations, including specialized and complex processes and functions, ensuring consistency, timeliness and conformity with relevant rules, procedures and practices. He/ she provides procedural guidance to clients and staff across the Organization regarding procurement rules and procedures.</p><p>Tasks and responsibilities</p><ul><li>Coordinate and support the implementation of procurement activities for FAO Jordan in accordance with FAO rules, policies, and procedures, including MS 502 and related applicable guidance.</li><li>Manage and monitor procurement requests received from projects and other internal requesters, including consolidation of procurement plans and follow-up on procurement milestones and progress.</li><li>Review purchase requisitions and related supporting documentation to ensure completeness, accuracy, and compliance with FAO requirements before initiating procurement actions.</li><li>Carry out local and international procurement processes for goods and services, including preparation of solicitation documents, issuance of tenders, receipt and opening of offers, evaluation of bids/proposals, and preparation of purchase orders and contracts, in full compliance with FAO rules and procedures.</li><li>Support the preparation, drafting, processing, and follow-up of contracts, purchase orders, amendments, renewals, and other procurement-related documents under the applicable operational modalities.</li><li>Ensure procurement actions are processed in a timely manner and provide regular updates to requesters and management on the status of ongoing actions and any related issues requiring attention.</li><li>Maintain and update supplier and vendor records, including identification of potential suppliers, review of supplier information, conduct of market research, and support to supplier sourcing and outreach processes, including calls for expression of interest where relevant.</li><li>Conduct market surveys and supplier research using available sources, including online resources, UNGM, and other relevant platforms, and maintain up-to-date supplier information by category and item.</li><li>Evaluate quotations and bids in line with prescribed procedures and prepare the required procurement documentation and analysis for review, approval, and committee submission as applicable.</li><li>Communicate procurement outcomes to successful and unsuccessful bidders after completion of the tendering process, in accordance with FAO procedures.</li><li>Act as secretary to the Local Procurement Committee (LPC) for procurement actions under the relevant modalities, including preparation and organization of documentation and records for committee review.</li><li>Raise and process purchase orders for goods and services in GRMS and other relevant corporate systems, ensuring correct data entry and compliance with approved procurement actions.</li><li>Review and maintain procurement records, registers, and filing systems for requisitions, tenders, contracts, purchase orders, and related correspondence to ensure completeness, traceability, and ease of retrieval.</li><li>Receive, track, and dispatch incoming and outgoing procurement correspondence and maintain proper records of official procurement communications.</li><li>Follow up on approved purchase requisitions, contractual actions, soft commitments, delivery status, and other procurement-related transactions to ensure smooth end-to-end processing.</li><li>Review supplier invoices related to procurement transactions, ensure proper registration and completeness of supporting documentation, and coordinate their onward submission for payment processing in line with applicable procedures.</li><li>In coordination with technical colleagues, follow up on contract execution issues, including delays, non-performance, quality concerns, and application of contractual remedies, as applicable and in line with FAO rules and contract provisions.</li><li>Liaise with Logistics Unit for timely preparation and obtaining letters of import exemption and re-export, follow up on clearance of goods and shipments and ensure safe arrival of the consignments to the final destinations</li><li>Obtain and maintain supplier performance documentation and relevant contract management records upon completion of procurement transactions.</li><li>Prepare monitoring reports, procurement statistics, status updates, and other analytical or management information related to procurement activities, as required.</li><li>Participate in meetings with suppliers, internal requesters, and other stakeholders to facilitate procurement planning, clarification, implementation, and resolution of operational issues.</li><li>Conduct preliminary quality assurance for LoAs, by making sure that in the LoA file all the documentation is in order and properly completed and filed, before final quality assurances is conducted by the Administration officer;</li><li>Perform any other related duties as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Procurement, Supply Chain Management, Business Administration, Logistics, Economics, Law, Public Administration or another related field</li><li>Five years of experience in procurement support work</li><li>Working knowledge of English</li><li>National of Jordan</li></ul><ul><li>FAO Core Competencies</li><li>Results Focus</li><li>Teamwork</li><li>Communication</li><li>Building Effective Relationships</li><li>Knowledge Sharing and Continuous Improvement</li></ul><ul><li>Technical/Functional Skills</li><li>Thorough knowledge of the procurement regulations and procedures of any public or international entity or organization.</li><li>Good knowledge of the International Commercial Terms (INCOTERMS) and their application.</li><li>Thorough knowledge of the ERP Procurement Module and ability to guide, direct and advise colleagues on its use and applications.</li></ul><ul><li>Selection Criteria</li><li>Very good knowledge of the MS Office package, Internet and office technology equipment</li><li>Thorough knowledge of UN system procurement regulations, policies and procedures.</li><li>Certification on procurement delivered from an internationally recognized institution is an asset.</li><li>Previous experience with the United Nations, NGOs, INGOs, or other international development organizations would be an asset.</li><li>Extensive knowledge and experience in iMIS reporting and monitoring tools.</li><li>Thorough knowledge of FAO's administrative policies and procedures.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>PIPECARE Group is looking for an experienced Debt Collection Specialist to join our team in Amman, Jordan. By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years. Industry/sector: Oil & Gas / In Line Inspection services.</p><p>Debt Collection Specialist is responsible for contacting customers to collect outstanding payments, maintaining accurate records of collection activities, negotiating payment plans, and ensuring timely resolution of overdue accounts while maintaining positive customer relationship .</p><p><b>Key Responsibilitie</b>s & Authorities</p><p>Collections Execution:</p><ul><li>Own and manage the full receivables ledger for assigned accounts, from invoice issuance to cash receipt.</li><li>Proactively contact clients to follow up on outstanding invoices, using structured escalation protocols.</li><li>Monitor payment milestones and contractual triggers, coordinating with the Commercial Manager on status.</li><li>Identify and resolve invoice disputes, discrepancies, or acceptance bottlenecks in coordination with Operations and Sales.</li><li>Maintain a live aging report (30/60/90/120+ days) and present weekly to the CFO.</li></ul><p>Commercial & Contractual Coordination:</p><ul><li>Work closely with Commercial Manager to align collection activity with contract milestones, variation orders, and client acceptance status.</li><li>Coordinate with project managers and field teams to accelerate acceptance report submission.</li><li>Track early-payment incentive program (5% discount / 15 days, 2% / 30 days) and communicate eligibility to clients.</li><li>Flag commercially sensitive accounts requiring escalation to senior management or legal.</li></ul><p>Process & Reporting:</p><ul><li>Build and document the Group's debt collection process from scratch: escalation matrix, contact cadence, legal referral thresholds.</li><li>Produce monthly collections report for the CFO with aging analysis, cash forecast, and recovery outlook.</li><li>Liaise with legal counsel where required for pre-litigation or litigation-stage accounts.</li><li>Track DSO by entity, by market, and by client feed into the monthly MIS package.</li></ul><p>Skills/Experience</p><ul><li>6+ years in debt collection, credit control, or AR management.</li><li>Proven track record collecting from government-linked entities, NOCs, or large corporates in the Middle East.</li><li>Arabic (native/fluent) + English (professional), both are mandatory.</li><li>Deep understanding of invoice-to-cash cycle and milestone-based billing.</li><li>Experience building or formalizing a collections process, not just following one.</li><li>Proficiency in Excel and ERP-based AR modules.</li></ul><p>Strong Advantage</p><ul><li>Experience in oilfield services, engineering, or project-based industries.</li><li>Familiarity with KSA, UAE, Iraq, or Egypt collections environments specifically.</li><li>French language skills (for North African market exposure).</li><li>Knowledge of legal enforcement mechanisms across MENA jurisdictions.</li><li>Prior exposure to Dynamics 365, Odoo, or similar ERP.</li><li>Experience working across multiple currencies and legal entities.</li></ul><p>Physical and Mental Requirements:</p><ul><li>Lifting and Carrying: Ability to lift and carry up to 50 pounds.</li><li>Mobility: Must be able to walk and climb to perform duties, including maneuvering within a refinery or plant environment and accessing elevated platforms via ladders and stairwells.</li><li>Communication: Sufficient clarity of speech and hearing, or other communication capabilities, to communicate effectively.</li><li>Focus and Multitasking: Ability to maintain focus and multitask effectively.</li><li>Safety Equipment: Must be able to wear safety equipment as required by the safety department for personal protection, if/where needed in manufacturing environments.</li><li>Personal Mobility and Reflexes: Sufficient personal mobility and physical reflexes, with or without reasonable accommodations, to perform office duties and travel to off-site locations when necessary.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>6+ years in debt collection, credit control, or AR management.</li><li>Proven track record collecting from government-linked entities, NOCs, or large corporates in the Middle East.</li><li>Arabic (native/fluent) + English (professional), both are mandatory.</li><li>Deep understanding of invoice-to-cash cycle and milestone-based billing.</li><li>Experience building or formalizing a collections process, not just following one.</li><li>Proficiency in Excel and ERP-based AR modules.</li><li>Experience in oilfield services, engineering, or project-based industries.</li><li>Familiarity with KSA, UAE, Iraq, or Egypt collections environments specifically.</li><li>French language skills (for North African market exposure).</li><li>Knowledge of legal enforcement mechanisms across MENA jurisdictions.</li><li>Prior exposure to Dynamics 365, Odoo, or similar ERP.</li><li>Experience working across multiple currencies and legal entities.</li><li>Ability to lift and carry up to 50 pounds.</li><li>Must be able to walk and climb to perform duties, including maneuvering within a refinery or plant environment and accessing elevated platforms via ladders and stairwells.</li><li>Sufficient clarity of speech and hearing, or other communication capabilities, to communicate effectively.</li><li>Ability to maintain focus and multitask effectively.</li><li>Must be able to wear safety equipment as required by the safety department for personal protection, if/where needed in manufacturing environments.</li><li>Sufficient personal mobility and physical reflexes, with or without reasonable accommodations, to perform office duties and travel to off-site locations when necessary.</li></ul><p></p></section>
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<span>The Event & Partner Marketing Specialist will lead the planning, execution, and optimization of regional field and partner marketing programs that generate measurable business outcomes.<br> This role is responsible for managing end-to-end marketing initiatives with a strong focus on event delivery, lead quality, pipeline growth, and revenue contribution.<br> Partnering closely with Sales, Partnerships, Business Units, and external technology alliances, the specialist will transform business priorities into impactful marketing campaigns that support ZainTECH’s strategic growth plans.<br> The ideal candidate should possess strong execution capabilities, business acumen, and a data-driven mindset to continuously enhance campaign effectiveness and marketing ROI.<br> Responsibilities: Event & Partner Marketing Programs Organize and manage 10–12 Event and partner marketing activities each quarter across designated regions.<br> Develop and execute integrated event marketing campaigns that support immediate pipeline targets as well as long-term business objectives.<br> Coordinate a variety of engagement formats, including Executive roundtables, Leadership dinners, Webinars, Roadshows, Partner-driven workshops and events Cross-Functional & Partner Collaboration Work collaboratively with Sales, Partnerships, SDR teams, and Business Units to align marketing activities with commercial goals.<br> Execute joint marketing campaigns with key technology partners such as AWS, Microsoft, ISVs, Other strategic alliance partners Liaise with agencies, vendors, venues, and external stakeholders to ensure successful event and campaign execution.<br> Demand Generation & Lead Management Support Sales and SDR teams with Target account selection, Invitation and attendee management, Event participation tracking, post-event engagement activities Ensure proper lead capture, qualification, and timely transfer to Sales teams.<br> Contribute to pipeline acceleration and opportunity nurturing through targeted event initiatives.<br> Campaign Performance & ROI Analysis Measure and report on marketing performance indicators, including Revenue influenced and closed, Pipeline contribution, SQL generation, Registration-to-attendance conversion, Lead-to-SQL conversion metrics Maintain accurate CRM records, dashboards, reports, and campaign trackers.<br> Evaluate campaign performance and identify optimization opportunities to improve marketing effectiveness.<br> Optimization & Best Practices Analyze underperforming initiatives and recommend enhancements in Messaging, Audience segmentation, Event structure, Campaign execution Use performance data and business insights to improve marketing investments and outcomes.<br> Support the development and refinement of field and partner marketing processes, templates, and best practices.<br> 3–6 years of experience in B2B event marketing, partner marketing, or event execution roles.<br> Experience supporting partner-led campaigns in a technology or enterprise environment.<br> Strong execution, coordination, and stakeholder management skills.<br> Comfortable working with metrics, ROI tracking, and performance data.<br> Experience with CRM and marketing tools such as Salesforce, HubSpot, or Cvent is a plus.<br> Willingness and ease of visa to travel across UAE, KSA, Bahrain, Kuwait, and Jordan as required.<br> Proactive self-starter with the ability to adapt in a fast-changing environment.<br> Clear and confident verbal and written communication skills, with the ability to engage senior stakeholders.<br> Highly organized, detail-oriented, and strong in project execution and follow-through.<br> Able to prioritize effectively and manage multiple initiatives and deadlines.<br></span> </div>
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<span><br>POSITION SUMMARY<br>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong>Meet the team!</strong></p><br><p><span>The Marketing team is a collaborative group of professionals dedicated to driving business growth, strengthening brand presence, and enhancing customer engagement. Through strategic planning, integrated campaign execution, and data-driven decision-making, the team delivers impactful initiatives that support revenue objectives, generate market demand, and contribute to the company's overall success. By combining creativity, innovation, and analytical thinking, the team continuously adapts to evolving market trends, optimizes performance, and creates meaningful business outcomes that advance organizational goals.</span></p><br><p><span>As Principal Performance Marketing Specialist, you will be responsible for building and optimizing high-performance demand generation programs that convert paid and organic activity into qualified pipeline and revenue for Unifonic.</span></p><br><p><span>You act as a subject-matter expert within the growth team, helping define channel strategy, improving performance across acquisition and conversion, and ensuring campaigns are data-driven, efficient, and scalable. You partner closely with Marketing Operations, Product Marketing, and Sales to turn demand into qualified pipeline and revenue.</span></p><br><p><strong>Help us shape the future of communication by:</strong></p><br><ul><li><p><span>Designing and optimizing full-funnel campaigns across paid search, paid social, display, and retargeting channels.</span></p><br></li><li><p><span>Focusing on pipeline efficiency (CPL, CPA, cost per opportunity) rather than vanity metrics like clicks or impressions.</span></p><br></li><li><p><span>Supporting account-based and intent-driven campaigns targeting key enterprise segments in MENA.</span></p><br></li><li><p><span>Continuously testing and optimizing bidding strategies, audiences, and creatives to improve ROI.</span></p><br></li></ul><ul><li><p><span>Supporting organic search strategy, including SEO and generative engine optimization (GEO).</span></p><br></li><li><p><span>Improving landing page performance and conversion rates in collaboration with Web and Product teams.</span></p><br></li><li><p><span>Contributing to technical and content SEO initiatives that improve organic pipeline over time.</span></p><br></li></ul><ul><li><p><span>Optimizing inbound lead flows and nurture journeys using marketing automation platforms.</span></p><br></li><li><p><span>Supporting lead scoring, routing, and lifecycle definitions in partnership with Marketing Operations and Sales.</span></p><br></li><li><p><span>Ensuring accurate tracking and attribution across all funnel stages from first touch to opportunity.</span></p><br></li></ul><br><p><strong>What you'll bring:</strong></p><br><ul><li><p><span>6+ years of B2B performance or growth marketing experience in SaaS, platform, or enterprise tech environments.</span></p><br></li><li><p><span>Strong hands-on experience managing paid media campaigns across Google Ads, LinkedIn, Meta, and programmatic platforms.</span></p><br></li><li><p><span>Deep understanding of marketing automation, attribution, and funnel analytics.</span></p><br></li><li><p><span>Proven ability to optimize campaigns based on data and performance insights.</span></p><br></li><li><p><span>Experience working with SEO, CRO, and web analytics tools.</span></p><br></li><li><p><span>Strong collaboration skills working with Sales, Marketing Ops, and Product Marketing teams.</span></p><br></li><li><p><span>Experience in MENA markets is preferred; Arabic and English are a plus.</span></p><br></li></ul><p><strong><span><span>Craft & Toolkit:</span></span></strong></p><br><ul><li><p><span>Performance Marketing (Paid Search, Paid Social, Display)</span></p><br></li><li><p><span>Demand Generation & Pipeline Growth</span></p><br></li><li><p><span>Marketing Automation & Lead Nurturing</span></p><br></li><li><p><span>SEO, GEO & Organic Growth</span></p><br></li><li><p><span>Conversion Rate Optimization (CRO)</span></p><br></li><li><p><span>Marketing Analytics & Attribution</span></p><br></li><li><p><span>Campaign Performance Optimization</span></p><br></li><li><p><span>Account-Based Marketing (ABM)</span></p><br></li><li><p><span>CRM & Marketing Technology Platforms</span></p><br></li><li><p><span>Budget Management & ROI Analysis</span></p><br></li><li><p><span>A/B Testing & Experimentation</span></p><br></li><li><p><span>Data Analysis & Reporting</span></p><br></li><li><p><span>Funnel Management (MQL, SQL, Pipeline)</span></p><br></li><li><p><span>Web Analytics (GA4, Tag Manager, etc.)</span></p><br></li></ul><p><strong><span>Character Traits:</span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong>As a Unifone you’ll receive a range of benefits:</strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b >What Did We Order?</b></p><ul ><li >Bachelor's Degree</li><li >3-4 years of experience as a training professional</li><li >Proficient in Google Suite tools like G-Doc, G-Sheet, G-Slides, G-Forms etc..</li><li >Strong communication skills, both written and verbal. English and Arabic is a must.</li><li >Influencer and a negotiation with good public speaking and presentation skills</li><li >People management skills: Experience of managing bigger group of people</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Overview</strong> Our client is a leading hospitality and resort organization seeking an experienced Senior HR Specialist to lead and manage all Human Resources functions across the organization. This role is responsible for workforce planning, recruitment, performance management, employee relations, training and development, and HR governance to ensure a highly engaged workforce, regulatory compliance, and alignment with the resort s strategic objectives.</p><p><strong>Description:</strong></p><p>Lead workforce planning initiatives to ensure the availability of qualified talent required to support the resort s operational and strategic objectives.</p><p>Develop and implement annual recruitment and talent acquisition plans based on business and departmental needs.</p><p>Oversee end-to-end recruitment and onboarding processes, ensuring the selection of high-caliber candidates and a smooth integration experience.</p><p>Develop succession planning and talent pipeline programs to support business continuity and reduce operational risks.</p><p>Manage and continuously improve performance management systems, including performance evaluations, KPI tracking, and employee development initiatives.</p><p>Prepare analytical HR reports and performance insights for senior management, providing recommendations for continuous improvement.</p><p>Review and update HR policies, employee handbooks, job descriptions, and codes of conduct to ensure alignment with organizational requirements and labor regulations.</p><p>Monitor employee relations matters, investigate workplace concerns, and oversee corrective actions while maintaining a positive and productive work environment.</p><p>Conduct workforce analysis to identify organizational gaps, workload distribution challenges, and opportunities for operational efficiency.</p><p>Oversee employee data management and HR information systems, ensuring accuracy, confidentiality, and compliance.</p><p>Design and implement employee engagement, recognition, and reward programs that promote motivation, retention, and organizational commitment.</p><p>Develop and maintain effective internal communication channels to encourage employee feedback, suggestions, and continuous improvement.</p><p>Lead training needs assessments and develop annual learning and development plans aligned with organizational goals.</p><p>Monitor the effectiveness of training programs and evaluate their impact on employee performance and business outcomes.</p><p>Ensure compliance with labor laws, HR policies, and governance requirements while supporting management with HR analytics and strategic workforce insights.</p><p><strong>Requirements</strong></p><p>Education: Bachelor s degree in Human Resources, Business Administration, or a related field.</p><p>Professional Certifications: PHR, SHRM, or equivalent HR certifications are highly preferred.</p><p>Experience: Minimum of 5 7 years of experience in Human Resources, including at least 3 years in a supervisory capacity.</p><p>Skills: Strong expertise in workforce planning, recruitment, performance management, employee relations, training and development, succession planning, and HR policy implementation.</p><p>Technical Skills: Experience with HRIS systems, workforce analytics, performance management frameworks, and HR reporting tools.</p><p>Knowledge: Solid understanding of labor laws, HR governance, organizational development, and change management practices.</p><p>Leadership Competencies: Strong communication, stakeholder management, coaching, conflict resolution, problem-solving, and organizational development capabilities.</p><p>Languages: Fluent in Arabic and English.</p><p>Location: Airport Road, south of Amman, Jordan.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Requirements</h2><p>Education: Bachelor s degree in Human Resources, Business Administration, or a related field.</p><p>Professional Certifications: PHR, SHRM, or equivalent HR certifications are highly preferred.</p><p>Experience: Minimum of 5 7 years of experience in Human Resources, including at least 3 years in a supervisory capacity.</p><p>Skills: Strong expertise in workforce planning, recruitment, performance management, employee relations, training and development, succession planning, and HR policy implementation.</p><p>Technical Skills: Experience with HRIS systems, workforce analytics, performance management frameworks, and HR reporting tools.</p><p>Knowledge: Solid understanding of labor laws, HR governance, organizational development, and change management practices.</p><p>Leadership Competencies: Strong communication, stakeholder management, coaching, conflict resolution, problem-solving, and organizational development capabilities.</p><p>Languages: Fluent in Arabic and English.</p><p>Location: Airport Road, south of Amman, Jordan.</p><p>Availability: Immediate or 30-day joining preferred.</p><p></p></section>
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<p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong>Meet the team!</strong></p><br><p><span>The Marketing team is a collaborative group of professionals dedicated to driving business growth, strengthening brand presence, and enhancing customer engagement. Through strategic planning, integrated campaign execution, and data-driven decision-making, the team delivers impactful initiatives that support revenue objectives, generate market demand, and contribute to the company's overall success. By combining creativity, innovation, and analytical thinking, the team continuously adapts to evolving market trends, optimizes performance, and creates meaningful business outcomes that advance organizational goals.</span></p><br><p><span>As Principal Performance Marketing Specialist, you will be responsible for building and optimizing high-performance demand generation programs that convert paid and organic activity into qualified pipeline and revenue for Unifonic.</span></p><br><p><span>You act as a subject-matter expert within the growth team, helping define channel strategy, improving performance across acquisition and conversion, and ensuring campaigns are data-driven, efficient, and scalable. You partner closely with Marketing Operations, Product Marketing, and Sales to turn demand into qualified pipeline and revenue.</span></p><br><p><strong>Help us shape the future of communication by:</strong></p><br><ul><li><p><span>Designing and optimizing full-funnel campaigns across paid search, paid social, display, and retargeting channels.</span></p><br></li><li><p><span>Focusing on pipeline efficiency (CPL, CPA, cost per opportunity) rather than vanity metrics like clicks or impressions.</span></p><br></li><li><p><span>Supporting account-based and intent-driven campaigns targeting key enterprise segments in MENA.</span></p><br></li><li><p><span>Continuously testing and optimizing bidding strategies, audiences, and creatives to improve ROI.</span></p><br></li></ul><ul><li><p><span>Supporting organic search strategy, including SEO and generative engine optimization (GEO).</span></p><br></li><li><p><span>Improving landing page performance and conversion rates in collaboration with Web and Product teams.</span></p><br></li><li><p><span>Contributing to technical and content SEO initiatives that improve organic pipeline over time.</span></p><br></li></ul><ul><li><p><span>Optimizing inbound lead flows and nurture journeys using marketing automation platforms.</span></p><br></li><li><p><span>Supporting lead scoring, routing, and lifecycle definitions in partnership with Marketing Operations and Sales.</span></p><br></li><li><p><span>Ensuring accurate tracking and attribution across all funnel stages from first touch to opportunity.</span></p><br></li></ul><br><p><strong>What you'll bring:</strong></p><br><ul><li><p><span>6+ years of B2B performance or growth marketing experience in SaaS, platform, or enterprise tech environments.</span></p><br></li><li><p><span>Strong hands-on experience managing paid media campaigns across Google Ads, LinkedIn, Meta, and programmatic platforms.</span></p><br></li><li><p><span>Deep understanding of marketing automation, attribution, and funnel analytics.</span></p><br></li><li><p><span>Proven ability to optimize campaigns based on data and performance insights.</span></p><br></li><li><p><span>Experience working with SEO, CRO, and web analytics tools.</span></p><br></li><li><p><span>Strong collaboration skills working with Sales, Marketing Ops, and Product Marketing teams.</span></p><br></li><li><p><span>Experience in MENA markets is preferred; Arabic and English are a plus.</span></p><br></li></ul><p><strong><span><span>Craft and Toolkit:</span></span></strong></p><br><ul><li><p><span>Performance Marketing (Paid Search, Paid Social, Display)</span></p><br></li><li><p><span>Demand Generation & Pipeline Growth</span></p><br></li><li><p><span>Marketing Automation & Lead Nurturing</span></p><br></li><li><p><span>SEO, GEO & Organic Growth</span></p><br></li><li><p><span>Conversion Rate Optimization (CRO)</span></p><br></li><li><p><span>Marketing Analytics & Attribution</span></p><br></li><li><p><span>Campaign Performance Optimization</span></p><br></li><li><p><span>Account-Based Marketing (ABM)</span></p><br></li><li><p><span>CRM & Marketing Technology Platforms</span></p><br></li><li><p><span>Budget Management & ROI Analysis</span></p><br></li><li><p><span>A/B Testing & Experimentation</span></p><br></li><li><p><span>Data Analysis & Reporting</span></p><br></li><li><p><span>Funnel Management (MQL, SQL, Pipeline)</span></p><br></li><li><p><span>Web Analytics (GA4, Tag Manager, etc.)</span></p><br></li></ul><p><strong><span>Character Traits:</span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong>As a Unifone you’ll receive a range of benefits:</strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>
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<span>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant.<br> We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including Online Advertising, SEO, Content Marketing, Social Media, Influencer Marketing, and more.<br> We are looking for a Senior Performance Marketing Specialist to join our growing and award-winning team to work on some of the region's most exciting brands.<br> Joining our team ensures that your opinions matter, providing you with a platform to express yourself.<br> You will experience continuous growth, and learning opportunities, and be empowered to push your limits.<br> We are dedicated to fostering a positive environment that prioritizes your well-being and health.<br> Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.<br> Job Responsibilities: Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.<br> Oversee growth in performance.<br> Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.<br> Solid knowledge of Google ads campaign types.<br> Continuous analysis of performance and reporting on digital campaigns.<br> Efficient management of budgets across all engines and campaigns.<br> Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.<br> Report on key performance indicators and lead generation initiatives, calculate Cost Per Lead, project spend, adjust to demand and seasonality.<br> Skills Required: Minimum 4 years of relevant experience Marketing and Advertising background is a big plus Experience in Google AdWords, Google AdWords Editor, Google Analytics.<br> Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.<br> Vast experience in the Google Content Network and with overall Display Advertising.<br> Knowledge and experience in retargeting/remarketing.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant.<br> We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including Online Advertising, SEO, Content Marketing, Social Media, Influencer Marketing, and more.<br> We are looking for a Senior Performance Marketing Specialist to join our growing and award-winning team to work on some of the region's most exciting brands.<br> Joining our team ensures that your opinions matter, providing you with a platform to express yourself.<br> You will experience continuous growth, and learning opportunities, and be empowered to push your limits.<br> We are dedicated to fostering a positive environment that prioritizes your well-being and health.<br> Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.<br> Job Responsibilities: Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.<br> Oversee growth in performance.<br> Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.<br> Solid knowledge of Google ads campaign types.<br> Continuous analysis of performance and reporting on digital campaigns.<br> Efficient management of budgets across all engines and campaigns.<br> Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.<br> Report on key performance indicators and lead generation initiatives, calculate Cost Per Lead, project spend, adjust to demand and seasonality.<br> Skills Required: Minimum 4 years of relevant experience Marketing and Advertising background is a big plus Experience in Google AdWords, Google AdWords Editor, Google Analytics.<br> Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.<br> Vast experience in the Google Content Network and with overall Display Advertising.<br> Knowledge and experience in retargeting/remarketing.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Company Description</b></p><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><p><b><br></b></p><p><b>Job Description</b></p><p><b>Role Summary</b></p><p><br></p><p>Responsible for full rider training process for all riders </p><p><br></p><p><b>What’s On Your Plate?</b></p><p><br></p><p>Responsible for onboarding of new riders and reboarding of existing riders</p><p>Responsible for training and retraining of riders about internal SOPs and new features/policies</p><p>Build training SOPs and metrics to measure rider performance and compliance</p><p>Documenting all training activities</p><p>Assessing the effectiveness of training through surveys/feedback</p><p>Groom rider quality (behavior, appearance, professionalism, presentational etc..)</p><p>Setting up a performance improvement plan to improve performance of low performing riders</p><p>Provide a daily/weekly/monthly onboarding/reboarding report to the Rider Manager</p><p>Reduce rider complaints originating from customers</p><p>Qualifications</p><p>What Did We Order?</p><p><b><br></b></p><p><b>Bachelor’s Degree</b></p><p>3-4 years of experience as a training professional</p><p>Proficient in Google Suite tools like G-Doc, G-Sheet, G-Slides, G-Forms etc..</p><p>Strong communication skills, both written and verbal. English and Arabic is a must.</p><p>Influencer and a negotiation with good public speaking and presentation skills</p><p>People management skills: Experience of managing bigger group of people</p><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree</li><li>3-4 years of experience as a training professional</li><li>Proficient in Google Suite tools like G-Doc, G-Sheet, G-Slides, G-Forms etc.</li><li>Strong communication skills, both written and verbal. English and Arabic is a must.</li><li>Influencer and a negotiation with good public speaking and presentation skills</li><li>People management skills: Experience of managing bigger group of people</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Develop and execute a content-led lead generation strategy aligned with the company s 3Cs framework and service lines Build and manage a consistent content calendar across LinkedIn, Instagram, and the company website, targeting HR, L&D, and organizational development audiences in Jordan and the Gulf Produce or commission content that positions the company as a thought leader articles, insights, case study narratives, explainer posts, short videos, and campaign assets Design and run paid campaigns (Meta Ads, LinkedIn Ads, Google Ads) optimised for lead capture among corporate and government decision-makers Create and manage landing pages, lead magnets, and inbound funnels aligned to specific service lines (capability programs, talent deployment, culture activation) Develop email nurture sequences targeting prospects at different stages of the buyer journey Translate client case studies into content that demonstrates real impact and builds trust (where applicable) Monitor and report on key metrics: qualified leads generated, cost per lead, content engagement, conversion rates Work closely with the business development team to ensure marketing-qualified leads are handed over with appropriate context Manage external designers or content creators as needed</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of experience in B2B digital marketing with a strong emphasis on content-driven lead generation</li><li>Experience marketing consulting, training, L&D, or professional services; understanding the long sales cycle and trust-based buying journey in these sectors is essential</li><li>Strong written communication in English; Arabic proficiency is a significant advantage given the bilingual nature of the company s delivery</li><li>Hands-on proficiency with LinkedIn Campaign Manager and Meta Ads Manager; Google Ads experience is a plus</li><li>Familiarity with CRM and marketing automation tools (HubSpot preferred)</li><li>Ability to translate complex service offerings into clear, engaging content that resonates with senior decision-makers</li><li>Google Analytics (GA4) certification and/or Meta Digital Marketing certification is preferred</li><li>Understanding of the MENA business landscape, particularly Jordan and Saudi Arabia Preferred</li><li>Prior exposure to government, healthcare, or international development sectors (primary client verticals)</li><li>Graphic design capability (Canva or Adobe Suite).</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span>The role holder will be responsible for overseeing the collection and interpretation of data by transferring data into a new format to make it more appropriate for analysis and marketing activations.<br> Use these insights to influence how an organization approaches business challenge.<br> Also Monitoring, managing cross-selling and up-selling campaigns results to enhance the active base percentages.<br> Key Responsibilities Provide regular market research plans, actions, trends, and competitors’ activities as well as creating market reports and updating them regularly to provide insights on the market status and assist in the decision-making process.<br> Gathering and analyzing data as well as creating reports and dashboards to present information and KPIs to optimize CVM activities and accelerate customers’ value.<br> Use profiling of the customers and the data available for each customer to have geographic, demographic, psychographic and behavioral segmentation to better target them with any campaign (retention or up-selling cross- selling) accordingly.<br> Ability to communicate complex data in a simple, actionable way.<br> Ability to visualize data in the most effective way possible for a given use-case.<br> Transferring data into a new format to make it more appropriate for analysis.<br> Creating new, experimental frameworks to collect data.<br> Building tools to automate data collection.<br> Searching through large data sets for usable information Creating reports and presentations for business uses Developing, implementing, and managing cross-selling and up-selling campaigns using all available channels to increase revenues and offer extra value, and enhance the active base percentages.<br> Managing retention programs and campaigns that guarantee long term commitment and increase lifetime value.<br> Identify opportunities to develop forecasts, statistical models, segmentation schemes, and data driven analyses to drive marketing around customer acquisition, retention, and value-extraction.<br> Performing data mining processes to explore data, identify patterns and establish relationships related to areas including forecasting potential subscribers and churn rate, customer segmentation, subscribers’ behavior profiling etc.<br> Assisting in developing and implementing marketing plans for the Business Marketing segment, which aim at customer retention, acquisition, and value extraction for corporate products in the assigned segments.<br> Monitor and conduct post launch analyses and update the dashboards accordingly after the launch of each promotion in terms of uptake, total number of targeted segments, extra revenues and channel used to reach the customers.<br> Support in building business cases for new promotional campaigns; by forecasting the uptake based on previous similar promotions and the target segment, the expected revenues and cannibalization and the opportunity cost.<br> Run and monitor continuous detailed analysis that covers (customer behavior, channels efficiency, churn, active base, and predictive analysis) to be able to launch campaigns to retain the customers, target them with the most efficient channels, forecast what will they be interested in and will help monitor the overall performance in terms of base movement.<br> Regularly conducts market research campaigns and acts upon the findings with the management.<br> By conducting surveys or focus groups.<br> Continuous search for best practices across all PSPs to improve active base and revenues.<br> Be responsible for the implementation of the CVM road map following the current guidelines and procedures.<br> Manage upselling channels with responsibility to secure the maximum and efficient utilization of each available channel (SMS, Tele sales, Call Center, shop reps.<br>) Utilize current Cross selling programs to increase service base to ensure new revenue generations by pushing new services to the right segment that the customer might be interested in to have more services and generate more revenues.<br> Support in running up-selling campaigns urging current customers to uplift usage by pushing customers to get more value for a better price.<br> Experience in these software (Tableau, power BI, SAS).<br> Bachelor’s degree in marketing, Computer Science, or any related Field.<br> 5-7 years of relevant experience.<br> Consumer Analytics or any relevant Certificate.<br> Preferred Skills Analytical and critical thinking skills.<br> Data analysis.<br> Digital marketing knowledge.<br> Content strategy.<br> Creative thinking.<br></span> </div>
<h2 class="h5">Job description</h2>
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<p>Opportunity for a qualified Specialist in Women's Diseases. The Jordanian Association for Medical Aid to Palestinians (MAP Jordan) announces the need to hire a Specialist in Women's Diseases to join its medical team, aiming to enhance the quality of healthcare services provided.</p><p><br></p><p>Required Qualifications:</p><ul><li>The applicant must hold a valid medical license.</li><li>The applicant must possess a board certification in the specialty of Women's Diseases.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>• Excellent skills in interacting with patients professionally.</p><p>• The applicant must have the ability to handle emergency cases quickly and efficiently.</p><p>• The applicant should have extensive knowledge of using modern medical devices and technologies specific to women's health.</p><p>• Adherence to professional ethics and confidentiality of medical information.</p><p>• Experience in diagnosing and treating women's diseases and monitoring pregnancy.</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>POSITION SUMMARY</b> Our jobs aren t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Working with the Client Services team, they will be responsible for introducing our digital worker engagement programs to suppliers (both virtually and on site when possible), getting management buy-in, training management on the platform usage, engaging with workers and promoting participation, managing grievance cases, and liaising between all stakeholders to achieve positive outcomes for all. The role will require flexibility and agility to take on various tasks and work remotely with a global team. The role will require some evening meetings to communicate with the team based in Canada and Europe.</p>
<p><strong>What you ll do:</strong></p>
<ul>
<li>Lead the deployment of digital worker voice programs in workplaces in Jordan.</li>
<li>Lead supplier platform training and technical support</li>
<li>Lead case management of grievances in programs that have a digital grievance mechanism - liaising and collaborating with suppliers and brands</li>
<li>Be available for investigation and remediation support if requested by brands</li>
<li>Support the development and updating of supplier and worker onboarding materials</li>
<li>Own regular communication with supplier management - from program introduction to status check-ins</li>
<li>Liaise with internal stakeholders including the Director of Client Services, Client Services Senior Managers and Managers and Deployment Team to ensure effective deployment</li>
<li>Gather client and supplier feedback and ideas to inform platform advancements</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Your preferred profile:</b></p>
<ul>
<li>Social compliance or labour rights background with knowledge and experience in supply chains, corporate sourcing, ethical procurement, grievance mechanisms, social impact, sustainability, international development, social impact tech, and/or business and human rights</li>
<li>5+ years experience working within the global supply chain industry, delivering social or labour impact projects</li>
<li>Excellent communication skills, both oral and written, <strong>in both English and Arabic</strong> is required; additional languages spoken by foreign workers in Jordan is appreciated.</li>
<li>Organized, conscientious and accountable</li>
<li>Experience in customer / client services and delivery</li>
<li>Based in Jordan is required</li>
<li>Occasional travel nationally may be required</li>
</ul>
<p>What sets you apart: </p>
<ul>
<li>Understanding of labour, human and community rights issues in global supply chains</li>
<li>Knowledge and experience in community relations, corporate social responsibility programs</li>
<li>Experience with adopting new technology and train others to do the same</li>
<li>Self-motivated with a tolerance for ambiguity and change, with high desire to take ownership of projects</li>
<li>Passion for equality and safe workplaces</li>
<li>Familiarity with the auditing industry and international certification standards (i.e. BSCI, ETI, SA8000), internal and external grievance mechanisms, industry associations, and sustainability entities (i.e. SEDEX) is a plus</li>
</ul><p></p></section>
<p>POSITION SUMMARY Remove and separate soiled laundry from chutes or housekeeping carts. Operate and monitor washing, dry cleaning, and drying machinery in accordance with company standards. Apply correct treatment to stained items based on fabric and stain type. Maintain accurate records of items washed, number of loads, and poundage of dry cleaning and laundry. Transport cart of washed articles to dryers and place in dryers according to load size. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Monitor levels in chemical containers to ensure chemicals are being dispensed and notify supervisor/manager of potential pump problem. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: No high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>
<p>Monitor integration services, APIs, queues, scheduled interfaces and middleware components. Investigate failed transactions, authentication errors, timeouts, data-mapping issues and interface performance. Coordinate incident resolution with application, database, network, security and external integration teams. Support approved configuration changes, certificates, endpoint updates, deployments and release validation. Maintain interface catalogues, dependency maps, specifications, support runbooks and known-error records. Support secure API and integration practices, logging, traceability and access controls. Identify changes that require development or new integration scope and route them through formal approval. Provide evidence and technical input for root-cause analysis and service reporting.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 5 years of enterprise integration and middleware support experience. Strong knowledge of REST/SOAP APIs, JSON/XML, authentication, certificates and integration monitoring. Experience with MuleSoft, Boomi or an equivalent integration/middleware platform. Practical troubleshooting experience across distributed application environments. Ability to maintain accurate technical specifications and interface documentation.</p>