Security inspector Jobs in Jordan
2232 Jobs Found
Jordan - Amman
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<strong>JOB PURPOSE<br></strong><br>Manage the Country’s National Operations facilities and personnel in their provision of pick-up, delivery, service offering through counters and shipment processing services. Ensure the execution of these services to defined service, cost and quality standards and achieve targeted improvement in operations performance measures. Set and own all operational budgeted costs. Support the sales acquisition and customer maintenance processes for defined customers and physical channels to achieve profitable revenue growth for DHL and improved customer satisfaction. Responsible for customs clearance both inbound and outbound to achieve the highest Transit Time standard. Responsible for security within the Country employees, shipments and facilities.<br><br><strong>PRINCIPAL ACCOUNTABILITIES</strong><br><ul><li>Direct accountability for the service performance and operational cost of the Country’s Operations against defined standards and targets.</li><li>Gateways within the Country maintaining and achieving BIC Gateway status.</li><li>Security compliance within the country, maintaining and achieving new TAPA facilities.</li><li>All Facilities upkeep and ideal location within the Country</li><li>Responsible for Country maintaining ISO9001, ISO1401, ISO1800</li><li>Responsible for planning new facility locations and customer touch points.</li><li>Ownership of the costs & cost target achievement, with the Business Units.</li><li>Ensure pick-up, delivery and shipment processing services are executed in line with service, quality and cost performance standards and targets.</li><li>Ensure implementation of, and compliance to regional and country processes, policies and procedures, and any local external regulatory requirements, that relate to the operational services provided.</li><li>Manage and support business acquisition and customer relationship management from the Operations perspective for defined customers, both directly with customers through all physical channels and in conjunction with appropriate DHL sales management.</li><li>Monitor Operations performance against service targets and cost targets and ensure the implementation of actions to reverse identified areas of under-performance.</li><li>Ensure that service provided by counter staffs through the service centers are in line with DHL’s standards set for delighting customers to maximize cash sales.</li><li>Ensure the effective implementation and deployment of Regional and Country projects, programmes and initiatives, and the realization of agreed business benefits, within Ground Operations.</li><li>Ensure that the team is provided with clear direction and performance standards and is staffed, trained and motivated to meet set targets. Perform the Motiv8 process regularly for direct reports to manage individual performance and career aspirations.</li><li>As security is a vital and integral part of our business and as such contributes to its overall success, line managers are responsible for compliance to DHL security policies and procedures.</li><li>Co-ordinate with Regional Hub and Transportation department, sales and third party contractors to maintain and expand the road haulage network in line with market demands, both in terms of transit times and security.</li><li>Monitor and measure the transit time performance against performance targets. </li><li>Take the necessary action at origin and/or destination to ensure transit time targets are achieved.</li><li>Work closely with local management to oversee the construction/renovation of all new and existing facilities to ensure they are designed to cope with projected volumes of shipments forecasted over the next five years.</li><li>Manage the co-ordination between country management team and functions and develop the country’s quality strategy in line with ISO 9001, ISO 1400(EMS) – ISO 1800(H&S) and beyond.</li><li>Measure and evaluate service performance using Service Quality Index.</li><li>Ensure performance monitoring is relevant, concise and accessible to all users.</li><li>To develop, implement and manage security country wide<br></li></ul><strong>NATURE AND SCOPE</strong><br><strong>a) Context</strong><br>The Country National Operations Manager has direct management responsibility for the Country’s Operations personnel, equipment, consumables and facilities. Specifically, he/she is responsible for the service and operational cost performance for the Country’s Operations against agreed budget, standards and targets, and the definition and implementation of actions and plans to improve this performance. Improve and maintain high performance in customs clearance.<br><strong>b) Reporting Relationships</strong><br><br>The Country National Operations Manager reports to the Country Manager. This position has xxx direct reports, Ground Ops Manager, Quality and H&S Manager, Security and Facilities Manager, Gateway Manager.<br><strong>c) Contacts</strong><br> <br><em>1. <strong>Internal </strong></em><br><br>Management Team --> Daily--> Strategy Creation and Development <br>Services Managers--> Daily--> Leadership, direction and Guidance<br> <br>Gateway staff--> Daily--> Functional co-ordination;network issues and developments<br> <br><em>2. <strong>External</strong> </em><br>Building Maintenance Supplies and Contractors -->Infrequently -->Liaison takes place through Procurement and Facilities<br> <br>Customers -->Daily --> Services support to sales for large contracts or for maintenance of existing deals<br><strong>d) Problem Solving</strong><br><ul><li>Addressing customer service and operational issues, primarily driven by Ground Operations and Gateway performance.</li><li>Defining solutions to reverse identified under-performance against service and cost standards and targets within Ground Operations.</li><li>Ensuring compliance to THP –ISO 1900/1800/1400 processes and relevant quality systems.</li><li>Ensuring the implementation of agreed regional and country projects and programmes at operational sites within the country while maintaining the full operational performance of the facilities and personnel.</li><li>Maintaining optimal operational performance within Country Operations, including staffing levels, equipment and supplies availability and functionality, and planning and projecting infrastructure investments to sustain performance and quality levels.</li><li>Managing all country facilities, relocating, maintaining and planning for growth. </li></ul><strong>e) Decision Making</strong><br><ul><li>Service operating policy and procedures</li><li>Services procurement over field spend</li><li>Domestic scheduling and road network</li><li>Services staff recruitment</li><li>Services process flow design and layout</li><li>Services development programmes and schedules</li><li>Shipment data processing standards and equipment</li><li>Services Strategy</li><li>Operating policies and procedures</li><li>Procedure and process flows for interfaces with other departments</li><li>Process flow and procedure design for ISO 9002 certification</li><li>Key performance indicator design for other departments</li><li>Prioritization of tactical actions to improve service and cost performance within country Operations.</li></ul><br><strong>f) Planning and Organization</strong><br><ul><li>Supports major projects and programs scheduled for deployment in his/her Operations and ensure that agreed local personnel and resources are available for timely completion.</li><li>Ensures compliance with agreed service contingency and recovery plans within Operations and ensures they are aligned with necessary plans or actions in other areas of the Operations and other functions and entities (e.g. Commercial, Aviation,).</li><li>Monitors and reacts appropriately to ensure optimum staffing and other resources are available to maintain service and cost performance standards.</li></ul><br><strong>g) Job Challenge</strong><br><ul><li>The country may have particular cultural differences to other network locations. There is a high proportion of staff from South East Asia, the Indian Sub Continent and other Middle East / African countries. They have different backgrounds, languages and religious beliefs. The country National Operations Manager has to ensure that all of these differences are taken into consideration when any strategies are being formulated or decisions affecting staff changes and work practices are being effected. </li><li>Must be able to lead, manage, motivate and communicate effectively to all levels of Operations staff within Country Operations.</li><li>Key focus on achieving service excellence within agreed cost parameters while Maintaining a strong customer facing position and driving improvement in Customer satisfaction.</li></ul><br><strong>4. KNOWLEDGE, SKILLS AND EXPERIENCE:</strong><br><ul><li>Educated to degree level preferred</li><li>6-8 years experience within Operations with at least 5 years experience of managing large teams .</li><li>Project Management experience preferred.</li><li>Must possess good understanding of Service Theory, Operations Management, ,GSOP, ISO Processes and TAPA.</li><li>Excellent written, oral and presentation skills essential.</li><li>PC skills i.e. sound knowledge of MS Office packages.</li><li>Passion for delighting customers</li><li>Ability to build and lead teams</li><li>Ability to drive superior performance by building a high performance culture</li><li>Demonstrates a high level of commitment, energy and resilience</li><li>Excellent problem solving capabilities</li><li>High tolerance for stress and maintains stable performance under pressure</li><li>Good Planning & Organizing skills</li></ul><br><br> </div>
Zoho Corporation Pvt
Jordan - Amman
<h2 class="h5">Job description</h2>
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<span><span><span><span>ManageEngine offers you more than 60 [enterprise IT management products]. (</span><span>https://www.manageengine.com/products.html?me-aboutus</span><span>) and over 60 [free tools] (</span><span>https://www.manageengine.com/free-tools.html?me-aboutus</span><span>) for identity and access management, enterprise service management, unified endpoint management and security, IT operations management, security information and event management, advanced IT analytics, and low-code app development. Your deployment options include on-premises, cloud-native, cloud-ready, and MSP models.</span></span></span><br><br><b><span><span><span>Role:</span></span></span></b><span><span><span>Presales Technical Consultant</span></span></span><br><b><span><span><span>Work Location:</span></span></span></b><span><span><span>Amman, Jordan</span></span></span><br><br><br><span><span><span>As a PreSales Technical Consultant at ManageEngine (Division of Zoho Corporation), you will assist the Sales/Business Development team by problem-solving key technical issues for our customers.</span></span></span><br><br><b><span><span><u><span>Roles and Responsibilities:</span></u></span></span></b><br><br></span><ul><li><span><span><span>We are looking for a PreSales Engineer with excellent technical, communication and organizational skills.</span></span></span><br></li><li><span><span><span>Work with Sales team to identify and qualify business opportunities. One of the main roles will be to technically qualify the IT needs of a prospect.</span></span></span><br></li><li><span><span><span>Any knowledge in Windows server management/Active Directory, ITService Management and Desktop management, ITIL, IT Security, ITOperations Management product will be of advantage. Knowledge about Cloud infrastructure will be a key factor too.</span></span></span><br></li><li><span><span><span>Will have to perform product presentation online/onsite to our customer internationally and provide all necessary support at the evaluation stage.</span></span></span><br></li><li><span><span><span>Understanding of the day to day IT problems that our customer face and to recommend the ManageEngine solutions through Proof of Concept, completing RFQ documents and involve in the complete Pre-Sales cycle.</span></span></span><br></li><li><span><span><span>Will have to work closely with Product & other internal teams to discuss on complex customer environment.</span></span></span><br></li><li><span><span><span>Will have to be qualified in Advanced level of Arabic in writing, speaking and reading.</span></span></span><br></li></ul><br> </div>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.</p>
<p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine</p><p></p>
Amman Rotana
Jordan - Amman
<h2 class="h5">Job description</h2>
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<p>We are currently seeking enthusiastic, dynamic and committed Security Professionals who want to move their career forward along with the growth of the company.<br><br>As a Security Officer you are responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets, whereby your role will include key responsibilities such as:<br><br>• Ensure and guard the safety of guests and employees by walking surveillance rounds and patrol all of the Hotel’s areas<br>• Respond rapidly to requests for emergency and non-emergency assistance in a professional and hospitable manner<br>• Detect safety-threatening situations and irregularities like unwanted visitors, mutilation or aggressive behavior <br>• Obtain all loss reports, investigate, follow-up and determine course of action<br>• Monitor designated areas on the closed CCTV<br>• Ensure that ‘Fire Exit’ doors are kept free of blockage at all times and ensure that fire and safety equipments are in their right places<br>• Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements</p> </div>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.</p>
<p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine</p><p></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.</p>
<p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine</p><p></p>
Amman Rotana
Jordan - Amman
<h2 class="h5">Job description</h2>
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<p>We are currently seeking enthusiastic, dynamic and committed Security Professionals who want to move their career forward along with the growth of the company.<br><br>As a Security Officer you are responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets, whereby your role will include key responsibilities such as:<br><br>• Ensure and guard the safety of guests and employees by walking surveillance rounds and patrol all of the Hotel’s areas<br>• Respond rapidly to requests for emergency and non-emergency assistance in a professional and hospitable manner<br>• Detect safety-threatening situations and irregularities like unwanted visitors, mutilation or aggressive behavior <br>• Obtain all loss reports, investigate, follow-up and determine course of action<br>• Monitor designated areas on the closed CCTV<br>• Ensure that ‘Fire Exit’ doors are kept free of blockage at all times and ensure that fire and safety equipments are in their right places<br>• Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements</p> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
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<p><b>Location:</b></p><br><br>Amman, ٰĀmmān, Jordan<br><p><b>Job ID:</b></p><br><br>R0143451<br><p><b>Date Posted:</b></p><br><br>2026-09-07<br><p><b>Company Name:</b></p><br><br>HITACHI ENERGY LIMITED / JORDAN<br><p><b>Profession (Job Category):</b></p><br><br>Engineering & Science<br><p><b>Job Schedule: </b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><p><b>Job Description:</b></p><br><br><p>About the Opportunity:</p><br><br><br><p><u>BIM Modeler with experience of substation projects </u></p><br><br><p><u>Qualification: </u>Bachelor’s Degree in Electrical Engineering</p><br><br><p><u>Experience & Skills </u></p><br><br><br><p><b>Your background</b></p><br><br><ul><li>Overall, 5-6 years’ experience with 3-4 years’ work experience in BIM Processes</li><li>Strong modeling skills in REVIT and exposure to ACC (Autodesk Construction Cloud)</li><li>Ability to understand and produce layouts (plan and sections) and produce further detailed drawings</li><li>Excellent written and verbal communication skills</li><li>BIM authoring using <b>Revit</b> (or discipline‑specific tools such as Tekla, Civil 3D)</li><li>Creation and maintenance of:</li></ul><ul><li><b>Parametric families</b></li><li><b>Templates</b></li><li><b>Schedules and quantities</b></li></ul><ul><li>Understanding of <b>LOD / LOI concepts</b> and staged information delivery</li><li>Ability to interpret drawings, specifications, and EIR requirements</li><li>Clear technical communication</li><li>Ability to accept and act on coordination feedback</li></ul><p>Discipline in following defined processes and workflows</p><br><br><ul><li>Understanding of the following will be an added advantage<ul><li><b>BIM Execution Plan (BEP)</b></li><li><b>Task Information Delivery Plan (TIDP)</b></li><li><b>CDE workflows and permissions</b></li></ul></li><li>Accurate naming, versioning, and status tagging of information containers</li></ul><ul><li>Experience in preparation of substation layouts either in 3D or 2D will be added advantage. Experience in preparation of overall equipment layouts, equipment arrangement layouts for AIS and GIS substations, earthing, cable routing, lightning protection layouts, electrical clearances, cut out drawings and civil guides, foundation layouts etc. </li><li>Exposure to 33kV/132kV/220kV/400kV GIS and AIS projects will be an added advantage.</li></ul><br><p><b>How you’ll make an impact </b></p><br><br><ul><li>Produce discipline‑specific BIM models as agreed in the BEP and Task Information Delivery Plan (TIDP)</li><li>Develop models to required LOD / LOI at each project stage (Tender, Design, Construction, as‑Built)</li><li>Populate models with accurate geometry, attributes, parameters, and metadata</li><li>Ensure all authored models comply with:</li></ul><ul><li><b>Model structure and classification rules</b></li><li><b>BIM standards and naming conventions</b></li><li><b>Shared parameter requirements</b></li></ul><ul><li>Perform self‑checks prior to submission to the Common Data Environment (CDE)</li><li>Publish and update models in the CDE as per workflow (WIP → Shared → Published)</li><li>Support BIM Coordinator during:</li></ul><ul><li><b>Model federation</b></li><li><b>Clash detection</b></li><li><b>Issue resolution</b></li></ul><ul><li>Resolve assigned clashes and model issues within agreed timelines</li><li>Implement design changes accurately and traceably</li><li>Maintain version control and update history</li><li>Ensure information containers remain consistent with latest approved inputs</li><li>Coordinate with:</li></ul><ul><li><b>BIM Coordinator (coordination & priorities)</b></li><li><b>Discipline Leads (technical requirements)</b></li></ul><ul><li>Participating in coordination meetings, model reviews, and quality audits as required</li><li>Deliver the project deliverables as per the timelines</li><li>Work with the project engineers to and other stakeholders to check the interfaces</li><li>Generate the bill of quantity/bill of materials from the model or estimate it.</li></ul><br><br><p><b>Accessibility and reasonable accommodation</b></p><br><br><p><b>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a </b><span><b><u>general inquiry form</u></b></span><b> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</b></p><br><br><br><p><b>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</b></p><br><br><br><p><b>Use of Al and automated tools in recruitment</b></p><br><br><p><b>As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as </b><span><b><u>Hitachi's Global Data Privacy Notice.</u></b></span><b><br><span>Background Screening and Security Checks</span></b></p><br><br><p><b><span>As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.</span></b></p><br><br><p><b><span>For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.</span></b></p><br><br><p><b><span>The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.</span></b></p><br><br><br> </div>
Confidential
Jordan - Amman
<p><h4>Description<\/h4>\n<p>This role combines cloud engineering, automation, CI\/CD, and operational excellence across Microsoft Azure and Amazon Web Services (AWS). The engineer designs, builds, and maintains scalable, secure, and automated cloud environments while enabling continuous delivery and high-velocity software deployment.<\/p>\n\n<h4>Key responsibilities:<\/h4>\n<p><strong>Cloud infrastructure engineering (Azure + AWS):<\/strong><br>\nArchitect, deploy, and manage cloud environments using Azure and AWS core services.<br>\nImplement infrastructure as code using Terraform, ARM templates, and AWS CloudFormation.<br>\nOptimize performance, cost, and reliability across multi-cloud environments.<br>\nImplement monitoring and observability using Azure Monitor, CloudWatch, and application performance monitoring tools.<\/p>\n\n<p><strong>DevOps, CI\/CD & automation:<\/strong><br>\nBuild and maintain CI\/CD pipelines using Azure DevOps, GitHub Actions, Jenkins, and AWS CodePipeline, CodeBuild, and CodeDeploy.<br>\nAutomate deployments, testing, and configuration management using Ansible, Terraform, and scripting languages.<\/p>\n\n<p><strong>Containers & orchestration:<\/strong><br>\nDeploy and manage containerized applications using Docker and Kubernetes (AKS\/EKS).<br>\nImplement microservices architectures and automated container pipelines.<\/p>\n\n<p><strong>Security, compliance & reliability:<\/strong><br>\nApply cloud security best practices across Azure and AWS IAM, secrets management, and network security.<br>\nSupport disaster recovery, backup strategies, and high-availability architectures.<br>\nImplement DevSecOps practices and compliance controls.<\/p>\n\n<p><strong>Collaboration & documentation:<\/strong><br>\nWork closely with development, QA, and operations teams to streamline delivery.<br>\nDocument cloud architectures, pipelines, and operational procedures.<\/p>\n\n<h4>Requirements<\/h4>\n<ul>\n<li>7-10 years of experience.<\/li>\n<li>Multi-cloud mastery: Expert-level architecting and deployment across both Microsoft Azure and AWS core services.<\/li>\n<li>Infrastructure as code and automation: Advanced proficiency in Terraform, Ansible, ARM templates, and CloudFormation to ensure environment consistency.<\/li>\n<li>DevOps and CI\/CD: Deep expertise in building robust pipelines using Azure DevOps, GitHub Actions, and AWS-native tools such as CodePipeline and CodeBuild.<\/li>\n<li>Orchestration: Hands-on experience managing containerized microservices via Docker and Kubernetes (AKS\/EKS).<\/li>\n<\/ul>\n\n<h4>Benefits<\/h4>\n<p>This is a 3-month, full-time onsite engagement offering a premium experience for the right consultant:<\/p>\n<ul>\n<li>Global mobility: Full coverage of visa costs and airline tickets (round trip).<\/li>\n<li>Premium stay: High-quality accommodation provided for the duration of the project in Saudi Arabia.<\/li>\n<li>Prestigious portfolio: The opportunity to add a \"Giga-Project\" to your professional record, working alongside top-tier industry leaders.<\/li>\n<li>High impact: A fast-paced, 3-month sprint where your decisions directly shape the technical infrastructure of a historic landmark.<\/li>\n<\/ul><\/p><p><\/p>
Confidential
Jordan - Amman
<p><h4>Description<\/h4>\n<p>This role combines cloud engineering, automation, CI\/CD, and operational excellence across Microsoft Azure and Amazon Web Services (AWS). The engineer designs, builds, and maintains scalable, secure, and automated cloud environments while enabling continuous delivery and high-velocity software deployment.<\/p>\n\n<h4>Key responsibilities:<\/h4>\n<p><strong>Cloud infrastructure engineering (Azure + AWS):<\/strong><br>\nArchitect, deploy, and manage cloud environments using Azure and AWS core services.<br>\nImplement infrastructure as code using Terraform, ARM templates, and AWS CloudFormation.<br>\nOptimize performance, cost, and reliability across multi-cloud environments.<br>\nImplement monitoring and observability using Azure Monitor, CloudWatch, and application performance monitoring tools.<\/p>\n\n<p><strong>DevOps, CI\/CD & automation:<\/strong><br>\nBuild and maintain CI\/CD pipelines using Azure DevOps, GitHub Actions, Jenkins, and AWS CodePipeline, CodeBuild, and CodeDeploy.<br>\nAutomate deployments, testing, and configuration management using Ansible, Terraform, and scripting languages.<\/p>\n\n<p><strong>Containers & orchestration:<\/strong><br>\nDeploy and manage containerized applications using Docker and Kubernetes (AKS\/EKS).<br>\nImplement microservices architectures and automated container pipelines.<\/p>\n\n<p><strong>Security, compliance & reliability:<\/strong><br>\nApply cloud security best practices across Azure and AWS IAM, secrets management, and network security.<br>\nSupport disaster recovery, backup strategies, and high-availability architectures.<br>\nImplement DevSecOps practices and compliance controls.<\/p>\n\n<p><strong>Collaboration & documentation:<\/strong><br>\nWork closely with development, QA, and operations teams to streamline delivery.<br>\nDocument cloud architectures, pipelines, and operational procedures.<\/p>\n\n<h4>Requirements<\/h4>\n<ul>\n<li>7-10 years of experience.<\/li>\n<li>Multi-cloud mastery: Expert-level architecting and deployment across both Microsoft Azure and AWS core services.<\/li>\n<li>Infrastructure as code and automation: Advanced proficiency in Terraform, Ansible, ARM templates, and CloudFormation to ensure environment consistency.<\/li>\n<li>DevOps and CI\/CD: Deep expertise in building robust pipelines using Azure DevOps, GitHub Actions, and AWS-native tools such as CodePipeline and CodeBuild.<\/li>\n<li>Orchestration: Hands-on experience managing containerized microservices via Docker and Kubernetes (AKS\/EKS).<\/li>\n<\/ul>\n\n<h4>Benefits<\/h4>\n<p>This is a 3-month, full-time onsite engagement offering a premium experience for the right consultant:<\/p>\n<ul>\n<li>Global mobility: Full coverage of visa costs and airline tickets (round trip).<\/li>\n<li>Premium stay: High-quality accommodation provided for the duration of the project in Saudi Arabia.<\/li>\n<li>Prestigious portfolio: The opportunity to add a \"Giga-Project\" to your professional record, working alongside top-tier industry leaders.<\/li>\n<li>High impact: A fast-paced, 3-month sprint where your decisions directly shape the technical infrastructure of a historic landmark.<\/li>\n<\/ul><\/p><p><\/p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Key Responsibilities • Provision and administer approved cloud resources, platform services and access configurations.<br> • Monitor workloads, performance, availability and utilisation and respond to operational events.<br> • Apply approved security baselines, identity controls, tagging, logging and configuration standards.<br> • Support hybrid connectivity and dependencies with on-premises infrastructure, networks and applications .<br> • Provide cost, utilisation and optimisation analysis; implementation remains subject.<br> . • Maintain cloud inventories, diagrams, procedures, configuration records and recovery documentation.<br> • Support incident, problem and change management and contribute to root-cause analysis.<br> • Assist with TDRA-hosted or other approved environments once the target model and access are confirmed.<br> Minimum Experience and Qualifications • Minimum 5 years of relevant cloud engineering and administration experience.<br> • Strong practical experience with Microsoft Azure and/or AWS in enterprise environments.<br> • Knowledge of cloud networking, identity, monitoring, security configuration, backup and cost management.<br> • Azure Administrator/Architect or AWS Solutions Architect certification preferred.<br> • Experience working through controlled privileged-access and change-management procedures.<br></span> </div>
Confidential
Jordan - Amman
<p>Description
About the Opportunity
We are hiring on behalf of a leading government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious AI programs.
This organisation is creating the infrastructure, platforms, and products that will enable government entities to operate as AI-native institutions. The work spans sovereign AI infrastructure, event-driven systems, and production-grade applications that support critical public services.
This is an opportunity to work on highly impactful systems where reliability, scalability, and security are essential.
Role Overview
We are looking for a Senior Backend Engineer to design, build, and operate the backend platform that powers advanced AI and data products.
You will own core services, APIs, event pipelines, and data infrastructure that support production systems at scale. This role is backend-focused and requires deep expertise in distributed systems, cloud infrastructure, Kubernetes, and database reliability.
While you do not need to be an AI specialist, you should be comfortable building the platform foundations that modern AI applications depend on.
At the senior level, you will:
Architect and own major backend subsystems end-to-end
Lead reliability and operational excellence initiatives
Mentor other engineers and contribute to technical standards
Collaborate with senior technical leadership to shape platform direction
Use AI coding tools such as Codex, Claude Code, or similar in your daily workflow
Key Responsibilities
Backend Services & Event-Driven Architecture
Design, build, and operate scalable backend services and APIs
Develop event-driven systems using Kafka, Azure Service Bus, or Azure Event Hubs
Build data pipelines, ETL processes, and shared platform abstractions
Manage PostgreSQL, caching, and object storage infrastructure
Cloud Infrastructure & Reliability
Deploy and operate containerized services on Kubernetes
Build CI/CD pipelines and infrastructure-as-code using Terraform
Manage cloud infrastructure on Azure
Define and monitor SLOs, metrics, logging, tracing, and alerting
Lead incident response, root-cause analysis, and postmortems
Security, Standards & Mentorship
Implement secure engineering practices and compliance requirements
Contribute to IAM, secrets management, network policy, and zero-trust architecture
Mentor engineers through design reviews and code reviews
Basic Qualifications
7+ years of backend or platform engineering experience
Strong expertise in distributed systems and event-driven architecture
Proficiency in Python, Java/Kotlin, or Go
Hands-on experience with Azure (AWS or GCP experience also valued)
Production experience with Docker and Kubernetes
Strong knowledge of PostgreSQL at scale
Experience with observability, SLOs, and incident response
Practical use of AI coding assistants such as Codex or Claude Code
Excellent written and verbal communication skills
Preferred Qualifications
Experience building internal developer platforms and shared tooling
Service mesh experience (Istio, Linkerd)
Familiarity with CQRS, event sourcing, sagas, and outbox patterns
Experience with Redis, Elasticsearch, or OpenSearch
Exposure to AI infrastructure such as retrieval pipelines and model serving
Security experience in regulated environments
Experience working in government, defense, financial services, or similar sectors
Technology Stack
Languages: Python, Java, Kotlin, Go
APIs: REST, gRPC, WebSockets, SSE
Event Streaming: Kafka, Azure Service Bus, Azure Event Hubs
Data: PostgreSQL, Redis, DocumentDB, Azure Blob Storage
Infrastructure: Azure, Docker, Kubernetes, Terraform
Observability: Prometheus, Grafana, OpenTelemetry
Security: Entra ID, RBAC, Secrets Management, Zero Trust
AI Development: Codex, Claude Code, OpenCode
What We’re Looking For
You are an engineer who:
Takes full ownership from design to production operations
Builds reliable, scalable systems with strong operational discipline
Makes evidence-based technical decisions
Mentors others and raises the engineering bar
Communicates clearly and proactively
Embraces AI-native engineering practices
Why Apply?
This role offers the opportunity to work on highly consequential systems that will shape the future of AI-powered public services.
You’ll join a world-class engineering environment tackling complex challenges in backend infrastructure, distributed systems, and cloud architecture—while delivering meaningful impact at a national scale.</p><p></p>
Confidential
Jordan - Amman
<p>Description
About the Opportunity
We are hiring on behalf of a leading government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious AI programs.
This organisation is creating the infrastructure, platforms, and products that will enable government entities to operate as AI-native institutions. The work spans sovereign AI infrastructure, event-driven systems, and production-grade applications that support critical public services.
This is an opportunity to work on highly impactful systems where reliability, scalability, and security are essential.
Role Overview
We are looking for a Senior Backend Engineer to design, build, and operate the backend platform that powers advanced AI and data products.
You will own core services, APIs, event pipelines, and data infrastructure that support production systems at scale. This role is backend-focused and requires deep expertise in distributed systems, cloud infrastructure, Kubernetes, and database reliability.
While you do not need to be an AI specialist, you should be comfortable building the platform foundations that modern AI applications depend on.
At the senior level, you will:
Architect and own major backend subsystems end-to-end
Lead reliability and operational excellence initiatives
Mentor other engineers and contribute to technical standards
Collaborate with senior technical leadership to shape platform direction
Use AI coding tools such as Codex, Claude Code, or similar in your daily workflow
Key Responsibilities
Backend Services & Event-Driven Architecture
Design, build, and operate scalable backend services and APIs
Develop event-driven systems using Kafka, Azure Service Bus, or Azure Event Hubs
Build data pipelines, ETL processes, and shared platform abstractions
Manage PostgreSQL, caching, and object storage infrastructure
Cloud Infrastructure & Reliability
Deploy and operate containerized services on Kubernetes
Build CI/CD pipelines and infrastructure-as-code using Terraform
Manage cloud infrastructure on Azure
Define and monitor SLOs, metrics, logging, tracing, and alerting
Lead incident response, root-cause analysis, and postmortems
Security, Standards & Mentorship
Implement secure engineering practices and compliance requirements
Contribute to IAM, secrets management, network policy, and zero-trust architecture
Mentor engineers through design reviews and code reviews
Basic Qualifications
7+ years of backend or platform engineering experience
Strong expertise in distributed systems and event-driven architecture
Proficiency in Python, Java/Kotlin, or Go
Hands-on experience with Azure (AWS or GCP experience also valued)
Production experience with Docker and Kubernetes
Strong knowledge of PostgreSQL at scale
Experience with observability, SLOs, and incident response
Practical use of AI coding assistants such as Codex or Claude Code
Excellent written and verbal communication skills
Preferred Qualifications
Experience building internal developer platforms and shared tooling
Service mesh experience (Istio, Linkerd)
Familiarity with CQRS, event sourcing, sagas, and outbox patterns
Experience with Redis, Elasticsearch, or OpenSearch
Exposure to AI infrastructure such as retrieval pipelines and model serving
Security experience in regulated environments
Experience working in government, defense, financial services, or similar sectors
Technology Stack
Languages: Python, Java, Kotlin, Go
APIs: REST, gRPC, WebSockets, SSE
Event Streaming: Kafka, Azure Service Bus, Azure Event Hubs
Data: PostgreSQL, Redis, DocumentDB, Azure Blob Storage
Infrastructure: Azure, Docker, Kubernetes, Terraform
Observability: Prometheus, Grafana, OpenTelemetry
Security: Entra ID, RBAC, Secrets Management, Zero Trust
AI Development: Codex, Claude Code, OpenCode
What We’re Looking For
You are an engineer who:
Takes full ownership from design to production operations
Builds reliable, scalable systems with strong operational discipline
Makes evidence-based technical decisions
Mentors others and raises the engineering bar
Communicates clearly and proactively
Embraces AI-native engineering practices
Why Apply?
This role offers the opportunity to work on highly consequential systems that will shape the future of AI-powered public services.
You’ll join a world-class engineering environment tackling complex challenges in backend infrastructure, distributed systems, and cloud architecture—while delivering meaningful impact at a national scale.</p><p></p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>Job Title:</p><br><br>Technical Representative, IT Operations (TCF) Unpaid Internship<br><p>Job Description</p><br><br>We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br>The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<br>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.<br>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<br>Join us and be part of this journey towards greater opportunities and brighter futures.<p><span><b>IT Support Intern — Unpaid Internship</b></span></p><br><br><p><span>As an IT Support Intern, you will gain hands-on exposure to deskside support, end-user computing, IT service management, and infrastructure troubleshooting in a professional technology environment. This internship is designed as a learning opportunity where you will work under supervision, build foundational technical skills, and support IT teams with day-to-day operational activities.</span></p><br><br><span><b>Responsibilities</b></span><ul><li><span>Learn and apply service management fundamentals, including Incident Management, Problem Management, root cause analysis, and ticket analysis for deskside support equipment.</span></li><li><span>Assist with troubleshooting local servers, network devices, and voice infrastructure under the guidance of Network and Server teams.</span></li><li><span>Support basic troubleshooting activities using tools and commands such as Ping, Tracert, IPConfig, network commands, DNS validation, and Active Directory Group Policy test outputs.</span></li><li><span>Gain exposure to hub room and data center structured cabling standards and support basic coordination activities as directed.</span></li><li><span>Support end-user computing devices including desktops, laptops, hard phones, Wi-Fi devices, printers, scanners, biometric devices, and video conferencing equipment.</span></li><li><span>Assist with hardware support tasks such as basic diagnostics, device checks, and supervised replacement or configuration activities for approved equipment.</span></li><li><span>Learn software troubleshooting for Windows 10, Microsoft Office, Outlook, Skype for Business, OneDrive, softphones, antivirus tools, VPN, Wi-Fi configuration, encryption tools, imaging, and firmware updates for deskside devices.</span></li><li><span>Support IT teams in documenting issues, observations, and recommended inputs to help evaluate process exceptions.</span></li><li><span>Assist with coordination and communication during high-impact or severity incidents, while ensuring real-time updates are shared through appropriate escalation channels.</span></li><li><span>Support onboarding activities for new accounts, ramp-up and ramp-down activities, and account movement coordination under supervision.</span></li><li><span>Assist with business continuity planning testing and failover readiness by supporting floor checkouts and validation activities.</span></li><li><span>Learn site compliance and security practices, including audit readiness related to standards such as COPC and ISO 27001.</span></li><li><span>Support IT ticket resolution activities within an ITIL-based framework while learning ticket documentation, prioritization, and closure processes.</span></li><li><span>Assist with preparing change request documentation and supporting artifacts as defined by the process.</span></li><li><span>Support validation activities such as BitLocker desktop checks, user OU policy validation, and computer OU policy validation.</span></li><li><span>Assist with encryption software installation and validation on desktops and laptops to support compliance requirements.</span></li><li><span>Contribute to positive IT service experiences by responding professionally, communicating clearly, and supporting operational teams.</span></li><li><span>Be open to learning in a 24/7 IT support environment, including rotational shift exposure where legally permitted and aligned to internship requirements.</span></li><li><span>Complete all assigned, mandatory training within the timeframe provided.</span></li><li><span>Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</span></li></ul><span><b>Qualifications</b></span><ul><li><span>Currently pursuing or recently completed a Bachelor’s degree, diploma, or equivalent program in Computer Science, Information Technology, or a related field.</span></li><li><span>0–6 months of exposure to desktop/laptop hardware and software support in a Windows-based PC/LAN environment, or equivalent academic/project experience.</span></li><li><span>Foundational knowledge of desktops, laptops, Windows operating systems, basic networking, and common enterprise applications.</span></li><li><span>Exposure to tools or concepts such as Citrix client, Microsoft Office, Outlook, VPN, antivirus, imaging, and printer/scanner troubleshooting is helpful.</span></li><li><span>Interest in IT service management, Incident Management, Problem Management, and customer-focused technical support.</span></li><li><span>Strong willingness to learn, ask questions, document findings, and follow defined processes.</span></li><li><span>Good communication, teamwork, attention to detail, and problem-solving skills.</span></li><li><span>Ability to work under supervision and follow security, compliance, and confidentiality requirements.</span></li><li><span>MCSE or similar certification is preferred but not required.</span></li></ul><br><p>Location:</p><br><br>JOR Amman - 1 Rafiq Al Hariri Ave, Edgo Building, Abdali Boulevard, Amman, Jordan <br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Part time<br> </div>
Labiba for Artificial Intelligence LLC
Jordan - Amman
<p><b>Responsibilities:</b></p><ul><li>Coordinate with clients to define infrastructure needs and recommend suitable deployment setups.</li><li>Validate server readiness (network, ports, access, etc.) prior to installation.</li><li>Deploy and configure solution components: applications, SQL Server, MongoDB, storage, and services.</li><li>Perform updates, patches, and version rollouts.</li><li>Provide infrastructure support and perform necessary maintenance.</li><li>Monitor server health (SSL, backups, load) and ensure smooth ongoing operations.</li><li>Travel regionally when required for setup, troubleshooting, or support.</li></ul><p><b>Requirements:</b></p><ul><li>Solid experience with Windows Server, networking, SQL Server, and system configuration.</li><li>Experience in deploying enterprise software in on-prem and cloud environments.</li><li>Strong troubleshooting and diagnostic skills.</li><li>Familiarity with SSL, backups, security, and performance monitoring.</li><li>Fluent in Arabic and English.</li><li>Willingness to travel within the region when required.</li></ul><p>Bonus Points For:</p><ul><li>Azure experience or hybrid cloud deployments.</li><li>Scripting knowledge (PowerShell, Bash) for automation and diagnostics.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Solid experience with Windows Server, networking, SQL Server, and system configuration.</li><li>Experience in deploying enterprise software in on-prem and cloud environments.</li><li>Strong troubleshooting and diagnostic skills.</li><li>Familiarity with SSL, backups, security, and performance monitoring.</li><li>Fluent in Arabic and English.</li><li>Willingness to travel within the region when required.</li><li>Azure experience or hybrid cloud deployments.</li><li>Scripting knowledge (PowerShell, Bash) for automation and diagnostics.</li></ul>
Confidential
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Description</b></p><p>Our organization is a fast-growing professional services firm that delivers managed Information Technology (IT) services to small and medium-sized businesses across the United States, typically supporting organizations with 10–100 employees. We act as our clients’ outsourced IT department and trusted technology partner.</p><p><br></p><p>In this role, you will be responsible for administering, supporting, and optimizing Microsoft 365 environments for multiple clients. You will work closely with client users and stakeholders to ensure their Microsoft 365 services, end-‑user devices, and supporting infrastructure are reliable, secure, and aligned with business needs. This position combines hands-on technical administration with client communication and service delivery.</p><p><br></p><p>Typical hours are Monday through Friday from 4pm to 1am local time, ranging from 40 to 48 hours per week, with availability for after-hours emergencies as needed. Candidates should possess strong technical aptitude, problem-solving abilities, and the ability to communicate clearly with non‑technical users.</p><p><br></p><p><b>Job Summary</b></p><p>The Microsoft 365 Administrator supports a select number of clients by handling day-to-day IT requests across their environments. This includes Microsoft 365, along with core systems like user accounts, security, workstations, servers, printers, networks, and other ‑business critical tools. The role is ‑hands-on and ‑client ‑facing, focused on troubleshooting issues, keeping systems running reliably, and securely.</p><p><br></p><p><b>5 ways we're going to invest in you</b></p><ul><li><b>You’ll be paid very well</b>: We know that’s an important concern with any new job. We pay at the top of the scale because it's the only way to get the best people.</li><li><b>You’ll get a career, not a job</b>: Regardless of where you are in your career path, we sincerely want you to be successful for the long-term. We will align this position with your long-term career goals to fast track you on your chosen career path. You’ll get lots of training, professional development, and support from our team.</li><li><b>You’ll maintain a great work/life balance:</b> We love our work, but we love our families more. So, we get our work done to the highest standard, then go home. The better the quality of our work, the fewer emergencies stop us from going home.</li><li><b>You’ll be welcomed into a team of high performers, just like you:</b> It’s important to belong to a team that fits your personality. It makes the work more rewarding and fun. We are a group of high achievers that are focused on creating a world class customer experience in the most positive and upbeat environment possible.</li><li><b>You’ll do work that matters:</b> We provide mission critical IT services for our customers so they can achieve their business goals. At the end of the day, we do what we do to help people and make the world a better place.</li></ul><p><br></p><p><b>Typical Duties</b></p><ul><li>Administer and support Microsoft 365 environments, including user accounts, mailboxes, licensing, security settings, and services such as Exchange Online, SharePoint, OneDrive, Intune and Teams</li><li>Provide technical support for Microsoft 365 and Windows operating systems in client environments</li><li>Troubleshoot and resolve end-user issues related to Microsoft 365, identity, authentication, and device accessibility</li><li>Support and maintain disaster recovery and backup solutions</li><li>Provide network-level support, including LAN/WAN connectivity, firewalls, routers, and security appliances</li><li>Implement and support secure remote access solutions</li><li>Monitor remote monitoring and management (RMM) alerts and respond through service tickets</li><li>Maintain accurate system and client documentation</li><li>Communicate with clients regarding incident status, changes, outages, and best practices</li></ul><p><br></p><p><b>Responsibilities</b></p><ul><li>Deliver a high level of customer satisfaction through responsive, knowledgeable, and professional client interactions</li><li>Ensure timely resolution of service requests and incidents</li><li>Work collaboratively with internal teams to route, coordinate, and resolve issues efficiently</li><li>Escalate complex issues appropriately while maintaining ownership of client outcomes</li><li>Accurately document all work, time entries, and service tickets</li><li>Complete required training, documentation, and process adherence</li><li>Provide backup and cross coverage‑ support for other technical team members</li><li>Participate in on call rotation for after-hours support when ‑required</li><li>Continuously expand knowledge of Microsoft 365, security, and modern IT practices</li><li>Protect client and company data by maintaining strict confidentiality</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Technical Skills</b></p><ul><li>Strong hands-on experience with Microsoft 365 administration and support</li><li>In-depth understanding of Windows operating systems and business applications</li><li>Knowledge of identity and access management, including user provisioning and authentication</li><li>Strong troubleshooting and diagnostic skills</li><li>Understanding of networking fundamentals (LAN/WAN, TCP/IP)</li><li>Experience supporting end-user devices and peripherals (PCs, printers, mobile devices)</li><li>Familiarity with IT service management tools and ticketing systems</li><li>Strong communication and customer service skills, especially with non-technical users</li><li>Ability to multitask and operate effectively in a fast-paced‑ managed services environment</li><li>Self-motivated with strong documentation and organizational habits</li></ul><p><br></p><p><b>Platforms & Technologies</b></p><ul><li>Microsoft 365</li><li>Windows Server</li><li>Windows Workstations </li><li>LAN/WAN networking and TCP/IP</li></ul><p><br></p><p><b>Education & Experience</b></p><ul><li>BS/BA degree or equivalent hands-on experience and training</li><li>Actively pursuing or holding Microsoft and/or networking certifications (e.g., MS‑100/101, MS‑500)</li><li>Excellent written and verbal English communication skills</li></ul></div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>Job Title:</p><br><br>Technical I, IT Operations<br><p>Job Description</p><br><br>We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br>The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<br>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.<br>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<br>Join us and be part of this journey towards greater opportunities and brighter future<p>The Technical I, IT Operations role provides end user support across Concentrix’s desktop, network, telephony, and application environments. In this hands-on position, you will maintain, analyze, troubleshoot, repair, replace, and upgrade computer systems, hardware, software, and peripherals while serving as an escalation point to help ensure tickets and incidents are resolved within defined SLAs. This role is ideal for a detail-oriented IT professional with strong communication skills, technical troubleshooting capability, and the flexibility to support a 24/7 operations environment.<br> </p><br><br>Responsibilities<ul><li>Provide end user support across desktops, laptops, hard phones, Wi-Fi devices, applications, and related hardware and software environments.</li><li>Apply service management fundamentals, including Problem Management, Incident Management, Root Cause Analysis, and ticket analysis for deskside equipment and support issues.</li><li>Troubleshoot local servers and network devices in partnership with Network and Server teams through remote support channels.</li><li>Use intermediate knowledge of network, server, and voice infrastructure to support effective troubleshooting and issue resolution.</li><li>Perform technical analysis using tools and commands such as Ping, Tracert, AD Group Policy outputs, DNS troubleshooting, net commands, IP configuration, and related diagnostics.</li><li>Maintain hub room and data center structured cabling, supporting a reliable and compliant IT infrastructure environment.</li><li>Troubleshoot, repair, replace, and upgrade hardware components including motherboards, SMPS, RAM, laptop LCD screens, laptop keyboards, Avaya hard phone configurations, and video conferencing equipment.</li><li>Support software troubleshooting, including Windows 10, MS Office 2013 and above, Outlook configuration, Skype for Business, OneDrive, softphones, antivirus, printers, scanners, biometric devices, data encryption, VPN, Wi-Fi configuration, video conferencing, and HDD imaging/ghosting.</li><li>Perform firmware updates for deskside equipment, including Cisco and Avaya phones.</li><li>Evaluate technical scenarios and recommend inputs to support decision-making on process exceptions.</li><li>Coordinate troubleshooting for high-impact and Severity 1/2 issues, including communicating real-time updates to the BRC team.</li><li>Support IT operations, end-to-end IT service delivery, and shift management activities.</li><li>Assist with onboarding new accounts, ramp-ups, ramp-downs, and account movements.</li><li>Manage BCP testing and failover activities by completing and/or coordinating floor checkouts.</li><li>Help ensure site compliance and security by maintaining systems in alignment with COPC, ISO 27001, and contract compliance requirements.</li><li>Resolve IT tickets using an ITIL-based framework while supporting audits and maintaining compliance standards.</li><li>Raise change requests with required supporting artifacts as defined by process.</li><li>Perform BitLocker desktop validation, OU Users Policy validation, and Computer OU Policy validation.</li><li>Install encryption software on desktops and laptops to help ensure compliance.</li><li>Support high IT VOC scores by delivering responsive, high-quality support to operations teams.</li><li>Work rotational shifts, including predominant night shifts, in a 24/7 environment.</li><li>Complete all assigned, mandatory training within the timeframe provided.</li><li>Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</li></ul>Qualifications<ul><li>4.5+ years of experience supporting desktop and laptop hardware and software in a Windows-based PC/LAN environment or equivalent.</li><li>Bachelor’s degree or diploma in Computer Science required.</li><li>MCSE or similar certifications preferred.</li><li>Hands-on experience supporting desktops, laptops, Citrix client, Windows software, and hardware.</li><li>Experience troubleshooting MS Office 2010 and above.</li><li>Proven experience in problem management, incident management, customer/client management, change management, root cause analysis, and ticket analysis.</li><li>Strong team management, team motivation, and development skills.</li><li>Prior experience troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones, and Wi-Fi devices.</li><li>Demonstrable experience in ticket resolution using Remedy and an ITIL-based framework.</li><li>Experience maintaining systems compliance and audits aligned with COPC, ISO 27001, and contract compliance standards.</li><li>Flexibility to work overtime as needed.</li></ul><br><br><p>Location:</p><br><br>JOR Amman - Suliman Al Nabulsi St, Abdali Mall Building, Abdali Boulevard, Amman, Jordan<br><p>Language Requirements:</p><br><br>Arabic (Required), English (Required)<br><p>Time Type:</p><br><br>Full time<br> </div>
C3EL
Jordan - Amman
<p>Overview: Title: SATCOM Operation & Maintenance (O&M) Support Security Clearance: Secret Location: Amman, Jordan (Due to the nature of the work and contract requirements, U.S. Citizenship is required. ) Description: C3EL is seeking a cleared and experienced professional to join our team in Jordan. The SATCOM O&M Support position will support the day-to-day maintenance and operation of assigned terminals. Responsibilities will include, but not be limited to:</p><ul><li>Knowledge of tactical and commercial satellite communication equipment.</li><li>Proficient in operating Satellite Modems, Redundancy Switches, associated cables, and interconnects; Up Converters, Down Converters, High Power Amplifiers (HPAs), Low Noise Amplifiers (LNAs), Low Noise Block (LNB); Waveguide (rigid, flex, and elliptical) joints and connections; Intermediate Frequency (IF) cables and connections; Antennas, Antenna motors, Solid State Power Amplifiers (SSPA), Antenna Control Units (ACU), and related cabling and interconnects; Heating, Ventilation, and Air Conditioning (HVAC) units; Uninterruptible Power Supplies (UPS); and Generators (if applicable).</li><li>Skilled in technical documentation for SAR, GAR, TSR, and ASI requests.</li><li>Experienced in using Test Measurement and Diagnostic Equipment (TMDE) such as power meters, spectrum analyzers, Firebird testers, volt meters, and similar tools.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Active, in-scope Secret clearance.</li><li>U.S. citizenship.</li><li>Minimum of two (2) years of experience supporting installation, repair, troubleshooting, or maintenance of satellite communications electronic systems or equipment.</li><li>Minimum of two (2) years of experience operating in a tactical satellite environment, including operation and maintenance of antenna controllers, SSPA, LNA/LNB, up/down converters, fiber optic, coax, Ethernet cables, FDMA and TDMA modems, and Modem Hub operations.</li><li>Experience and proficiency with commercial and military satellite TDMA/FDMA modems required.</li><li>Candidates must meet applicable DCWF DoD 8140 requirements for the assigned work role (411-Technical Support Specialist, Basic) through approved certifications, or education, or military training, or a combination thereof. Qualifying 8140 certifications may include A+, CND, Network+, Security+, or other DoD 8140-approved higher-level certifications aligned to the assigned work role.</li><li>Able to travel to support mission up to 10%.</li><li>Must possess a valid U.S. passport.</li></ul>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>About the opportunity<br>
We are hiring on behalf of a major government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious applied AI programs. This organisation is developing the infrastructure and platforms that enable AI-powered public services at scale. The work spans sovereign model serving, vector infrastructure, retrieval systems, developer tooling, and deployment platforms that support critical government applications. This is a rare opportunity to build foundational AI infrastructure with significant real-world impact, in an environment where performance, reliability, and security are mission-critical.</p>
<h4>Role overview</h4>
<p>We are seeking a Staff AI Platform Engineer to own the platform infrastructure that enables engineering teams to build and operate AI systems efficiently and reliably. This is a senior individual contributor role focused on model serving, vector infrastructure, data pipelines, observability, and deployment platforms. Your success will be measured by the productivity and reliability gains you enable for other engineers.</p>
<p>You will combine deep platform engineering expertise with a strong understanding of AI workload requirements, including inference performance, retrieval systems, and operational complexity.</p>
<p>At the staff level, you will:</p>
<ul>
<li>Define and evolve the technical foundations of the AI platform</li>
<li>Build systems that accelerate engineering teams across the organisation</li>
<li>Set standards for reliability, security, and scalability</li>
<li>Lead architecture decisions and evaluate emerging technologies</li>
<li>Use AI coding tools such as Codex, Claude Code, or similar as part of your daily workflow</li>
</ul>
<h4>Key responsibilities</h4>
<p><strong>AI platform infrastructure</strong><br>
Design and operate model serving infrastructure using vLLM, TGI, TensorRT-LLM, or similar technologies.<br>
Build and manage vector infrastructure, embedding pipelines, and retrieval systems.<br>
Develop data pipelines for document ingestion, transformation, and storage.<br>
Own deployment platforms, CI/CD pipelines, and infrastructure-as-code.</p>
<p><strong>Observability & reliability</strong><br>
Build observability across the AI stack, including latency, throughput, and model behavior monitoring.<br>
Define SLOs, perform capacity planning, and lead reliability engineering initiatives.<br>
Lead incident response, root-cause analysis, and postmortems.<br>
Establish platform standards for operational excellence.</p>
<p><strong>Force multiplication</strong><br>
Build reusable internal tooling, SDKs, and deployment patterns.<br>
Partner with engineering teams to translate infrastructure needs into scalable platform capabilities.<br>
Mentor engineers and raise technical standards across the organisation.</p>
<h4>Basic qualifications</h4>
<ul>
<li>10+ years of platform, infrastructure, or backend engineering experience</li>
<li>Proven experience operating at staff or principal engineer level</li>
<li>Deep expertise in Azure (AWS or GCP also valued)</li>
<li>Strong Kubernetes and Docker experience</li>
<li>Hands-on experience with Terraform, CI/CD pipelines, and infrastructure-as-code</li>
<li>Experience building production data pipelines</li>
<li>Proficiency in Python, Java/Kotlin, or Go</li>
<li>Strong PostgreSQL knowledge at production scale</li>
<li>Experience with distributed tracing, metrics, logging, and alerting</li>
<li>Practical use of AI coding assistants such as Codex or Claude Code</li>
<li>Excellent written and verbal communication skills</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Experience building RAG systems and retrieval infrastructure</li>
<li>Experience with LangGraph, LangChain, Semantic Kernel, or similar frameworks</li>
<li>Hands-on experience with GPU-based inference infrastructure</li>
<li>Experience with vector databases such as pgvector, Qdrant, Pinecone, or Weaviate</li>
<li>Familiarity with LLM inference optimization and evaluation frameworks</li>
<li>Experience with speech and conversational AI systems</li>
<li>Experience building internal developer platforms</li>
<li>Security and compliance experience in highly regulated environments</li>
</ul>
<h4>Technology stack</h4>
<p><strong>Backend & platform:</strong> Python, Java, Kotlin, Go, REST, gRPC<br>
<strong>AI infrastructure:</strong> vLLM, TGI, TensorRT-LLM, GPU Serving<br>
<strong>AI & LLM:</strong> LangChain, LangGraph, Microsoft Agent Framework, vector databases<br>
<strong>Data:</strong> PostgreSQL, Redis, DocumentDB, Azure Blob Storage<br>
<strong>Infrastructure:</strong> Azure, Docker, Kubernetes, Terraform, CI/CD<br>
<strong>Observability:</strong> Langfuse, Grafana, Prometheus, OpenTelemetry<br>
<strong>Security:</strong> Entra ID, RBAC, Secrets Management, Zero Trust<br>
<strong>AI development:</strong> Codex, Claude Code, OpenCode</p>
<h4>What we’re looking for</h4>
<p>You are an engineer who:</p>
<ul>
<li>Thinks in systems and enables others to move faster</li>
<li>Designs infrastructure that is reliable, scalable, and easy to operate</li>
<li>Grounds technical decisions in evidence and operational data</li>
<li>Raises engineering standards through architecture and mentorship</li>
<li>Communicates clearly and transparently</li>
<li>Embraces AI-native development practices</li>
</ul>
<h4>Why apply?</h4>
<p>This role offers the opportunity to shape the technical foundations of a world-class AI platform supporting transformative public services in Abu Dhabi. You will tackle complex infrastructure challenges at the intersection of AI, cloud computing, and platform engineering while delivering meaningful impact at a national scale.</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>About the opportunity<br>
We are hiring on behalf of a major government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious applied AI programs. This organisation is developing the infrastructure and platforms that enable AI-powered public services at scale. The work spans sovereign model serving, vector infrastructure, retrieval systems, developer tooling, and deployment platforms that support critical government applications. This is a rare opportunity to build foundational AI infrastructure with significant real-world impact, in an environment where performance, reliability, and security are mission-critical.</p>
<h4>Role overview</h4>
<p>We are seeking a Staff AI Platform Engineer to own the platform infrastructure that enables engineering teams to build and operate AI systems efficiently and reliably. This is a senior individual contributor role focused on model serving, vector infrastructure, data pipelines, observability, and deployment platforms. Your success will be measured by the productivity and reliability gains you enable for other engineers.</p>
<p>You will combine deep platform engineering expertise with a strong understanding of AI workload requirements, including inference performance, retrieval systems, and operational complexity.</p>
<p>At the staff level, you will:</p>
<ul>
<li>Define and evolve the technical foundations of the AI platform</li>
<li>Build systems that accelerate engineering teams across the organisation</li>
<li>Set standards for reliability, security, and scalability</li>
<li>Lead architecture decisions and evaluate emerging technologies</li>
<li>Use AI coding tools such as Codex, Claude Code, or similar as part of your daily workflow</li>
</ul>
<h4>Key responsibilities</h4>
<p><strong>AI platform infrastructure</strong><br>
Design and operate model serving infrastructure using vLLM, TGI, TensorRT-LLM, or similar technologies.<br>
Build and manage vector infrastructure, embedding pipelines, and retrieval systems.<br>
Develop data pipelines for document ingestion, transformation, and storage.<br>
Own deployment platforms, CI/CD pipelines, and infrastructure-as-code.</p>
<p><strong>Observability & reliability</strong><br>
Build observability across the AI stack, including latency, throughput, and model behavior monitoring.<br>
Define SLOs, perform capacity planning, and lead reliability engineering initiatives.<br>
Lead incident response, root-cause analysis, and postmortems.<br>
Establish platform standards for operational excellence.</p>
<p><strong>Force multiplication</strong><br>
Build reusable internal tooling, SDKs, and deployment patterns.<br>
Partner with engineering teams to translate infrastructure needs into scalable platform capabilities.<br>
Mentor engineers and raise technical standards across the organisation.</p>
<h4>Basic qualifications</h4>
<ul>
<li>10+ years of platform, infrastructure, or backend engineering experience</li>
<li>Proven experience operating at staff or principal engineer level</li>
<li>Deep expertise in Azure (AWS or GCP also valued)</li>
<li>Strong Kubernetes and Docker experience</li>
<li>Hands-on experience with Terraform, CI/CD pipelines, and infrastructure-as-code</li>
<li>Experience building production data pipelines</li>
<li>Proficiency in Python, Java/Kotlin, or Go</li>
<li>Strong PostgreSQL knowledge at production scale</li>
<li>Experience with distributed tracing, metrics, logging, and alerting</li>
<li>Practical use of AI coding assistants such as Codex or Claude Code</li>
<li>Excellent written and verbal communication skills</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Experience building RAG systems and retrieval infrastructure</li>
<li>Experience with LangGraph, LangChain, Semantic Kernel, or similar frameworks</li>
<li>Hands-on experience with GPU-based inference infrastructure</li>
<li>Experience with vector databases such as pgvector, Qdrant, Pinecone, or Weaviate</li>
<li>Familiarity with LLM inference optimization and evaluation frameworks</li>
<li>Experience with speech and conversational AI systems</li>
<li>Experience building internal developer platforms</li>
<li>Security and compliance experience in highly regulated environments</li>
</ul>
<h4>Technology stack</h4>
<p><strong>Backend & platform:</strong> Python, Java, Kotlin, Go, REST, gRPC<br>
<strong>AI infrastructure:</strong> vLLM, TGI, TensorRT-LLM, GPU Serving<br>
<strong>AI & LLM:</strong> LangChain, LangGraph, Microsoft Agent Framework, vector databases<br>
<strong>Data:</strong> PostgreSQL, Redis, DocumentDB, Azure Blob Storage<br>
<strong>Infrastructure:</strong> Azure, Docker, Kubernetes, Terraform, CI/CD<br>
<strong>Observability:</strong> Langfuse, Grafana, Prometheus, OpenTelemetry<br>
<strong>Security:</strong> Entra ID, RBAC, Secrets Management, Zero Trust<br>
<strong>AI development:</strong> Codex, Claude Code, OpenCode</p>
<h4>What we’re looking for</h4>
<p>You are an engineer who:</p>
<ul>
<li>Thinks in systems and enables others to move faster</li>
<li>Designs infrastructure that is reliable, scalable, and easy to operate</li>
<li>Grounds technical decisions in evidence and operational data</li>
<li>Raises engineering standards through architecture and mentorship</li>
<li>Communicates clearly and transparently</li>
<li>Embraces AI-native development practices</li>
</ul>
<h4>Why apply?</h4>
<p>This role offers the opportunity to shape the technical foundations of a world-class AI platform supporting transformative public services in Abu Dhabi. You will tackle complex infrastructure challenges at the intersection of AI, cloud computing, and platform engineering while delivering meaningful impact at a national scale.</p></p><p></p>