Security Officer Jobs in Jordan
2948 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><br><p><strong><u>The Role:</u></strong></p><br><br><p>The Arts Manager will implement activities in country delivered through one or both of the Arts global programmes: Arts in Action and Creative Growth.</p><br><br><p>They may work with a small team in country and manage sector partner and stakeholder relationships. They will also build relationships and work closely with their peers in other countries and across the global arts network, often collaborating on global programmes</p><br><br><br><p><strong><u>Main Accountabilities but not limited to the following:</u></strong></p><br><br><p>Sector/subject expertise</p><br><br><ul><li>Uses their own knowledge of the country’s arts and creative industries, intelligence and insight from other sector partners, to support the implementation of global arts programmes that meet the specific needs of the country while also providing value to UK arts and creative industry organisations. </li><li>Through ongoing relationships with Global arts colleagues, builds and maintains good understanding of UK arts and creative industry sector priorities.</li><li>Identifies opportunities for the UK Arts sector to work in and collaborate with peers in country</li></ul><br><p>Leadership & management</p><br><br><ul><li>Provides specialist input and design to help ensure activities under the Arts global programmes are relevant to the Arts and creative industry sectors in country.</li><li>Actively collaborates with colleagues in Arts global teams on programmes.</li><li>Manages Arts activities day-to-day ensuring global standards on programme and contract management are achieved. </li></ul><ul><li>Actively works to mainstream EDI and become anti-racist in our cultures and practices within our organisation and in our programmes. </li></ul><br><p>Strategy and/or planning</p><br><br><ul><li>Contributes to planning process for country arts portfolio within region</li><li>Develops and nurtures internal relationships to ensure strategic objectives are aligned, understood and achieved</li><li>Considers the role of digital products, services and channels in optimising the impact and sustainability of the portfolio, working with regional marketing and digital colleagues.</li></ul><br><p>Relationship & Stakeholders</p><br><br><ul><li>Maintains partner relationships relevant to the Arts, and wider cultural sectors, to maintain a strong understanding of relevant themes and issues in the arts and creative industries.</li><li>Builds and maintains a broad, diverse and dynamic network of key creative and cultural sector representatives in country.</li></ul><br><p>Brand and market positioning</p><br><br><ul><li>Promotes the diversity of the UK arts and creative industries sector in country</li><li>Ensures British Council’s value proposition and support to the UK arts sector in country is clear and communicated and that our reputation for quality and as a valued not-for-profit partner remains high and contributes to our mission.</li><li>Contributes to the development of internal and external communications materials to highlight impactful stories from the country Arts portfolio</li></ul><br><p>Programme management</p><br><br><ul><li>Manages finances of small projects and activities in the Arts portfolio and will flag up issues promptly</li><li>Manages issues with internal and external partners and stakeholders and escalates them when necessary</li><li>Holds delivery partners, team members and consultants to account for agreed deliverables</li></ul><br><p><strong><u>Role specific knowledge and experience: </u></strong></p><br><br><p><strong><u>Essential:</u></strong></p><br><br><ul><li>Good knowledge and understanding of current trends and practices in at least one sector of the arts and creative industries in the country</li><li>Experience of working on national arts/ creative industry projects </li></ul><p><strong>+Language Requirements:</strong> The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.</p><br><br><br><p><strong><u>Desirable:</u></strong></p><br><br><ul><li>Understanding and appreciation of current arts trends and practices in the UK </li><li>Experience of working on international arts projects </li></ul><br><p><strong><em>Closing Date:</em></strong><em> Applications will close on<strong> 12 August 2026 </strong>at 21:59 UK Time</em></p><br><br><p><em>You must have the legal right to work in<strong> Jordan</strong> at the time of application.</em></p><br><br><p><strong><u>Important Information:</u></strong></p><br><br><ul><li><strong>Business unit:</strong> Cultural Engagement</li><li><strong>Pay Band:</strong> 6</li><li><strong>Gross salary: </strong>JOD 1 002</li><li><strong>Country/Location:</strong> Amman, Jordan</li><li><strong>Contract Type: </strong>Two (2) Years Fixed Term</li></ul><p><strong><u>Requirements:</u></strong></p><br><br><p>Please note that candidates must have the pre-existing, legal right to work in Jordan.</p><br><br><p>Mobility / relocation / visa sponsoring support will not be provided.</p><br><br><p>British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview.</p><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>
<p><h4>Job summary</h4>
<p>Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional area. OR</li>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Understanding market opportunities & driving revenue</strong></p>
<ul>
<li>Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.</li>
<li>Partners with group/catering counterpart to effectively manage the business opportunity.</li>
<li>Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.</li>
<li>Handles all opportunities if property does not participate in an EBC.</li>
<li>Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.</li>
<li>Focuses efforts on group/catering accounts with significant potential sales revenue.</li>
<li>Develops effective group/catering sales plans and actions.</li>
<li>Designs, develops and sells creative catered events.</li>
<li>Maximizes revenue by upselling packages and creative food and beverage.</li>
<li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li>
<li>Closes the best opportunities for each property based on market conditions and individual property needs.</li>
<li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li>
</ul>
<p><strong>Providing exceptional customer service</strong></p>
<ul>
<li>Handles complex business with significant revenue potential as well as significant customer expectations.</li>
<li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, familiarization trips, trade shows, etc.</li>
<li>Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.</li>
<li>Supports brand’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li>
<li>Provides excellent customer service in order to grow share of the account.</li>
<li>Executes brand’s customer service standards and property’s brand standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.</li>
</ul>
<p><strong>Building successful relationships</strong></p>
<ul>
<li>Works collaboratively with off-property sales channels (e.g., Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.</li>
<li>Manages and develops relationships with key internal and external stakeholders.</li>
<li>Uses sales resources and administrative/support staff.</li>
</ul>
<p><strong>Additional responsibilities</strong></p>
<ul>
<li>Utilizes intranet for resources and information.</li>
<li>Conducts site inspections.</li>
<li>Creates contracts as required.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence).</li>
</ul>
<h4>About Marriott International</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.</p>
<p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott.</p>
<p>Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p><p></p>
<p><strong>Water and Wastewater Specialist</strong></p>
<p>ARD INC, a Tetra Tech Company, implementing the Water Efficiency and Conservation Activity (WEC), administered by the U.S. Department of State through the Regional Foreign Assistance Office (RFA) at the U.S. Embassy in Amman, Jordan is currently accepting expressions of interest for a <strong>Water and Wastewater Specialist</strong>. This position is limited duration agreement, based in Amman.</p>
<p><strong>Position Description/Summary: </strong></p>
<p>Under the supervision of the Water and Treated Wastewater (TWW) Policy and Planning Manager, the Water and Wastewater Specialist will support or lead a range of technical assistance activities to support the National Conveyor Project Management Unit (NCPMU), associated readiness activities, and wider water sector institutions including the Ministry of Water and Irrigation (MWI), the Water Authority of Jordan (WAJ), the Jordan Valley Authority (JVA), utilities, and other agencies. WEC currently supports the NCPMU to operationalize its Readiness Functions, which includes monitoring and delivery, donor and finance coordination, and strategic communications for NCP Readiness Interventions. WEC also supports the NCPMU with technical assessments, market research, and strategic planning related to the NCP and NCP Readiness. WEC also works with the JVA, WAJ, MWI, and utilities on strategic interventions, including national strategies, assessments, strategic plans, and master plans for water and wastewater systems. The goal of these interventions is to facilitate preparation and readiness for the Kingdom’s water sector to receive and efficiently and sustainably manage the additional supply of potable water and to sustainably manage and allocate the additional supply of TWW that will be generated by the NCP to the irrigated agriculture and industrial sectors</p>
<p><strong>Responsibilities: </strong></p>
<ul>
<li>Support WEC’s coordination and collaboration with the NCPMU including associated readiness activities and broader water sector agencies by developing and refining scopes of work; supporting and/or supervising the planning, delivery, and oversight of technical activities; activity-level budget and financial management and oversight; and providing quality assurance and control over technical deliverables. Scopes of work will cover various aspects related to NCP and NCP Readiness, including planning for water and wastewater infrastructure, water and wastewater allocation planning, wastewater reuse master planning, market assessments, and strategic planning, among other services.</li>
<li>Support proactive engagement with WEC leadership, USG, and NCPMU on developing potential technical assistance ideas that will advance planning, operationalization, sustainable management of the NCP, and sustainable management and reuse of anticipated additional supply of treated wastewater.</li>
<li>Provide technical leadership on all aspects of engineering-related tasks under NCP and NCP Readiness Interventions for water and wastewater, including supporting data collection and review for developing preliminary designs of water, wastewater, and reuse systems; validating data, planning assumptions and scenarios for strategic and detailed wastewater and reuse master plans; technical review of water, wastewater, and reuse models, hydraulic assessments , and other technical outputs generated under WEC’s technical activities; and providing other services as needed. </li>
<li>Support WEC’s leadership on advising the NCPMU Readiness Function team including the NCP Readiness Director, Monitoring and Delivery Team Lead and the Donor and Finance Coordination Team Lead on planning, coordination, and implementation of key tasks under the NCP Readiness Function Monitoring and Management Framework and in their work plan. </li>
<li>Support the design, management and implementation of grant activities with public and private sector stakeholders as they relate to the NCP and NCP Readiness in water and wastewater sectors.</li>
<li>Facilitate stakeholder consultations, working groups and technical advisory committees under NCP and NCP Readiness Activities. </li>
<li>Contribute to the preparation, review, revision, and finalization of project deliverables, communications and learning documents as required by project leadership.</li>
<li>Actively participate in coordination meetings within the component team, cross-component meetings and all-staff meetings and meetings with the NCPMU Readiness team when required, and contributing to a positive working environment across the team.</li>
</ul>
<p><strong>Qualifications: </strong></p>
<ul>
<li>Bachelor’s degree in civil engineering or related engineering discipline and a minimum of 3 years of relevant experience in water and wastewater infrastructure and management</li>
<li>Strong understanding of and demonstrated experience with water and wastewater infrastructure, water supply allocation planning, wastewater management and treatment, wastewater reuse systems, etc.</li>
<li>Demonstrated experience working with the Ministry of Water and Irrigation, Water Authority of Jordan, Jordan Valley Authority, and other water sector agencies on strategic planning, technical assessments, water and wastewater system development, tendering, supervision, and other similar interventions.</li>
<li>Demonstrated experience in engineering design and/or supervision in the water and wastewater sectors. .</li>
<li>Demonstrated experience with Environmental Impact Assessment (EIA) requirements and mitigation measures, including the identification and implementation of mitigation actions and environmental interventions for large-scale water and wastewater infrastructure projects.</li>
<li>Strong understanding of water sector functions, institutions, water and wastewater infrastructure, engineering interfaces and management systems for bulk water supply and treated wastewater management and reuse.</li>
<li>Strong analytical and relationship building skills, including ability to work in partnership with consultants, subcontractors, donors, and senior-level Government of Jordan representatives.</li>
<li>Ability to communicate effectively with persons and organizations on all levels relevant to the water sector.</li>
<li>Proficiency in relevant engineering software, including CAD, SewerGEMS, WaterGEMS, and WaterCAD, with the ability to support hydraulic modeling, GIS-based analysis, and related water and wastewater engineering interventions.</li>
<li>Excellent team management, communication, and stakeholder coordination skills.</li>
<li>Strong written communication skills, including demonstrated ability to write required documents in a clear, concise, well-organized manner in both English and Arabic</li>
<li>Ability to travel within Jordan as needed</li>
</ul>
<p > </p>
<p>To apply through <a href="mailto:ARD.Project.JordanWEC.Recruitment@tetratech.com">ARD.Project.JordanWEC.Recruitment@tetratech.com</a> with a cover letter and current curriculum vitae (CV) in reverse chronological order format. Please list the title of the position in the email subject line</p>
<p>This is a repost of a previously advertised position; applicants who already applied need not reapply. Applications that do not meet the minimum requirements listed above will not be considered. Please ensure that all necessary documents are uploaded, as incomplete applications and/or corrupt files may delay processing of your application or remove you from consideration. No phone calls will be accepted. Applicants are encouraged to apply <strong>within one week of this posting</strong>.</p>
<p>"<strong>Please note that this vacancy is for a limited duration contract, with an anticipated assignment length of up to 15 months or less”</strong></p>
<p>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. The Role: The Arts Manager will implement activities in country delivered through one or both of the Arts global programmes: Arts in Action and Creative Growth. They may work with a small team in country and manage sector partner and stakeholder relationships. They will also build relationships and work closely with their peers in other countries and across the global arts network, often collaborating on global programmes Main Accountabilities but not limited to the following: Sector/subject expertise * Uses their own knowledge of the country s arts and creative industries, intelligence and insight from other sector partners, to support the implementation of global arts programmes that meet the specific needs of the country while also providing value to UK arts and creative industry organisations. * Through ongoing relationships with Global arts colleagues, builds and maintains good understanding of UK arts and creative industry sector priorities. * Identifies opportunities for the UK Arts sector to work in and collaborate with peers in country Leadership & management * Provides specialist input and design to help ensure activities under the Arts global programmes are relevant to the Arts and creative industry sectors in country. * Actively collaborates with colleagues in Arts global teams on programmes. * Manages Arts activities day-to-day ensuring global standards on programme and contract management are achieved. * Actively works to mainstream EDI and become anti-racist in our cultures and practices within our organisation and in our programmes. Strategy and/or planning * Contributes to planning process for country arts portfolio within region * Develops and nurtures internal relationships to ensure strategic objectives are aligned, understood and achieved * Considers the role of digital products, services and channels in optimising the impact and sustainability of the portfolio, working with regional marketing and digital colleagues. Relationship & Stakeholders * Maintains partner relationships relevant to the Arts, and wider cultural sectors, to maintain a strong understanding of relevant themes and issues in the arts and creative industries. * Builds and maintains a broad, diverse and dynamic network of key creative and cultural sector representatives in country. Brand and market positioning * Promotes the diversity of the UK arts and creative industries sector in country * Ensures British Council s value proposition and support to the UK arts sector in country is clear and communicated and that our reputation for quality and as a valued not-for-profit partner remains high and contributes to our mission. * Contributes to the development of internal and external communications materials to highlight impactful stories from the country Arts portfolio Programme management * Manages finances of small projects and activities in the Arts portfolio and will flag up issues promptly * Manages issues with internal and external partners and stakeholders and escalates them when necessary * Holds delivery partners, team members and consultants to account for agreed deliverables Role specific knowledge and experience: Essential: * Good knowledge and understanding of current trends and practices in at least one sector of the arts and creative industries in the country * Experience of working on national arts/ creative industry projects +Language Requirements: The British Council systems and global processes operate in English. Written and verbal proficiency in English is required. Desirable: * Understanding and appreciation of current arts trends and practices in the UK * Experience of working on international arts projects Closing Date: Applications will close on 12 August 2026 at 21:59 UK Time You must have the legal right to work in Jordan at the time of application. Important Information: * Business unit: Cultural Engagement * Pay Band: 6 * Gross salary: JOD 1 002 * Country/Location: Amman, Jordan * Contract Type: Two (2) Years Fixed Term Requirements: Please note that candidates must have the pre-existing, legal right to work in Jordan. Mobility / relocation / visa sponsoring support will not be provided. British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview. A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email EMAIL_ADDRESS</p><p><strong>Desired Candidate Profile</strong></p><p>Role specific knowledge and experience: Essential: * Good knowledge and understanding of current trends and practices in at least one sector of the arts and creative industries in the country * Experience of working on national arts/ creative industry projects +Language Requirements: The British Council systems and global processes operate in English. Written and verbal proficiency in English is required. Desirable: * Understanding and appreciation of current arts trends and practices in the UK * Experience of working on international arts projects</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Purpose The Go-to-Market Specialist – Services is responsible for driving new business growth by identifying, engaging, and converting new logos and new partners into clients across Arabic.<br>AI Group's Enterprise Services portfolio, spanning Tarjama LSP, Content Lab, and Ureed.<br> The role is a hunter-focused business development position, responsible for proactively prospecting assigned target accounts, understanding their business and language-service requirements, identifying opportunities, developing tailored approaches, and driving opportunities through to successful closure.<br> The position requires a highly driven and resilient individual who thrives in a target-oriented environment, can operate effectively under pressure and ambiguity, and is motivated by winning new business.<br> The role will also leverage strategic partnerships and internal stakeholders where appropriate to accelerate market access and deal closure.<br> The role covers the UAE market and spans three service lines sold consultatively and in combination rather than as siloed, single-product pitches: LSP (Editorial Translation, Media Translation- subtitling, dubbing, video editing, Staffing, Data Services), Ureed Secondments (Tech and Linguist placements), and Content Lab (Events, Talent Sourcing, Social Media Management, Strategy, Tech, Design/Branding, and Content).<br> Duties & Responsibilities New Logo Acquisition Own the acquisition of new logos within assigned markets, segments, and accounts.<br> Develop and execute account-specific approaches to penetrate target organizations and establish new commercial relationships.<br> Build and maintain a healthy pipeline of qualified prospects and opportunities.<br> Consistently work toward and achieve assigned business development and revenue targets.<br> Identify decision-makers, influencers, buying centers, and potential entry points within target organizations.<br> Apply structured, disciplined opportunity qualification (e.<br>g., MEDDPICC or equivalent), qualifying in and disqualifying out target accounts and opportunities with equal rigor.<br> Account Research & Go-to-Market Planning Take full ownership of assigned target accounts and conduct comprehensive A-Z account research.<br> Develop a strong understanding of each target account, including: Business model and strategic priorities Products and services Geographic footprint Target customers Growth plans Existing language and localization requirements Current or potential LSP providers Procurement and decision-making structures Key stakeholders and decision-makers Potential business pain points and opportunities Translate assigned accounts into actionable accounts penetration and go-to-market strategies.<br> Identify where the company's LSP, Ureed Secondments, and Content Lab portfolio can create measurable value for each target account.<br> Build and maintain account plans and stakeholder maps for a defined target account list.<br> Prospecting & Business Development Conduct proactive outbound prospecting through multiple channels, including physical meetings, calls, email, LinkedIn, networking, events, referrals, and industry connections.<br> Generate new meetings and business opportunities through structured and persistent prospecting.<br> Qualify opportunities based on business need, commercial potential, buying authority, timing, and fit.<br> Maintain consistent prospecting activity and pipeline generation.<br> Generate and co-develop pipeline together with Marketing through account-based marketing (ABM) efforts.<br> Generate and manage pipeline in partnership with the company's channel and partner ecosystem.<br> Consultative Selling & Deal Closure Understand client requirements and position relevant LSP, Ureed Secondments, or Content Lab services accordingly.<br> Develop compelling commercial propositions, proposals, and presentations in collaboration with relevant internal teams.<br> Lead commercial discussions, negotiations, and deal progression.<br> Own opportunities from initial prospecting through qualification, proposal, negotiation, and closure.<br> Close deals directly or indirectly through strategic partnerships and channel relationships.<br> Leverage partnerships to access new markets, accounts, and opportunities.<br> Identify opportunities to expand the scope of an initial engagement into broader LSP service offerings.<br> Respond to and win structured bids/RFPs, particularly government-driven, while building deliberate repeat-cadence pipeline rather than relying on one-off project wins.<br> Define and articulate quantified ROI/business cases for prospective clients.<br> CRM, Pipeline & Reporting Maintain accurate and up-to-date records of prospects, activities, opportunities, and deal stages in the CRM.<br> Provide regular visibility on pipeline value, forecast, conversion rates, activities, and expected closures.<br> Ensure disciplined follow-up and progression of opportunities.<br> Analyze pipeline performance and continuously improve prospecting and conversion approaches.<br> Support win-back efforts on lapsed or lost accounts as a distinct, tracked motion.<br> Cross-Functional Collaboration Work closely with the Production, Marketing and other relevant functions to ensure commercial commitments are realistic and deliverable.<br> Coordinate internally to develop customized solutions and proposals for prospects.<br> Ensure a smooth transition from closed opportunity to implementation and account ownership.<br> Networking and Industry Engagement: Attend industry conferences and events in the industry to promote the organization and network with potential clients and partners.<br> Lead prospecting at industry exhibitions and events, including job fairs relevant to staffing and secondments, using a pre-built target list.<br> Develop and maintain client relationships, expectations & satisfaction.<br> Conduct regular in-person meetings with clients and stakeholders in the local market to strengthen relationships.<br> Education, Experience & Qualifications A bachelor’s degree in business management or any related field is preferable.<br> 4–7 years of proven experience in business development, new business sales, or hunting roles.<br> Background in multi-product/portfolio selling (e.<br>g., agency, staffing, LSP, or professional services environments) is a strong advantage; a consulting background is a plus.<br> A good understanding of Language and Translation services and the challenges faced within the specific market sectors.<br> Previous experience working within an agency environment is highly preferred, particularly within language services, localization, media, creative, marketing, content, or related B2B services.<br> Demonstrated track record of acquiring new clients and closing B2B deals.<br> Experience managing a defined target-account list and developing account penetration strategies.<br> Excellent prospecting, networking, negotiation, and closing skills.<br> Comfortable with mixed-cycle selling - short-cycle, longer-cycle, and bid-driven — within the same book of business.<br> Demonstrated, verifiable experience building pipeline from zero, rather than managing or inheriting an existing book.<br> Strong commercial acumen and ability to identify revenue opportunities.<br> Excellent account research and business intelligence skills.<br> Ability to understand client needs and translate them into relevant LSP solutions.<br> Strong communication, presentation, and influencing skills.<br> Ability to work under pressure and meet tight deadlines.<br> Highly target-driven and comfortable working with ambitious sales targets.<br> Resilient, persistent, and able to handle rejection and setbacks.<br> Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.<br> Excellent command of both spoken and written English.<br> Willingness to travel approximately 25–50% to UAE, typically involving one to two business trips per month, depending on business requirements.<br> Behavioral Competencies Adaptability Problem Solving Initiative Team Oriented Ability to work under pressure Technical Competencies Business Acumen (DDU)/Deals Management Negotiation Customer Relationship Management Proposal Writing Presentation Skills CRM & Sales Tools Bid/RFP Management ROI & Business Case Development</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><b>ROLE PURPOS</b>E</p><p>The Head of Programme and Strategy (HoPS) is a new consolidated senior leadership role that brings together programme implementation, technical quality, and organisational strategy under one unified mandate. The role reports directly to the Country Director and is a standing member of the Country Management Team (CMT). The HoPS assumes full accountability for the effective delivery of all Plan Jordan programmes across all thematic areas and locations both host communities and Azraq Refugee Camp and is the primary custodian of Plan Jordan's programmatic vision, translating the Country Strategy into coherent, evidence-based, gender-transformative programming that delivers lasting impact for children, girls and young people in Jordan. The role operates deliberately across the humanitarian-development nexus, requiring a leader who can hold both dimensions simultaneously without compromising either. The post holder serves as a strategic thought partner to the Country Director, contributing to CMT leadership on organisational direction, programme innovation and evidence-based decision making, and works in close collaboration with the Head of Resources Mobilisation to ensure programme quality and evidence systematically strengthen donor engagement and resource mobilisation.</p><p>Dimensions of the Role</p><ul><li>Reports to the Country Director and is a standing member of the Country Management Team (CMT).</li><li>Directly supervises: SOYEE Programmes manager, Inclusive Education/Protection Programmes manager, Impact and Research Manager, Technical specialists, and Senior International Expert</li><li>Oversees the implementation of the Plan Jordan Country Strategy, ensuring quality, evidence-based and rights-grounded delivery across all thematic areas.</li><li>Holds a unified mandate across two dimensions: (1) programme implementation and leadership; (2) technical quality, sector strategy and programme design; where as advocacy, influencing and strategic positioning is encompassed throughout.</li><li>Ensures effective and efficient use of organisational resources, adherence to all relevant Plan policies and procedures and local laws across the full programme portfolio.</li><li>Provides technical oversight across Plan Jordan's thematic sectors: Inclusive Quality Education (IQE), SOYEE (Skills, Opportunities and Youth Economic Empowerment), Child Protection and GBV, Psychosocial Support, and Gender.</li><li>Acts as the senior representative for Plan International Jordan at governorate, national, and where relevant, international levels.</li><li>Works in close collaboration with the Head of Resources Mobilisation, the P&C Manager, the Head of Support Services, and the PMU to ensure integrated, cross-functional delivery.</li></ul><p>Accountabilities</p><ol><li>Strategic Planning and Country Strategy Implementation<ul><li>Lead and support the annual planning process for the full programme portfolio, ensuring alignment with the Plan Jordan Country Strategy and Plan International's global strategies and campaigns.</li><li>Work closely with all Country Office departments to ensure project budgets are developed and implemented in tandem with the country approved budget and relevant financial policies.</li><li>Ensure that all funded projects are implemented to a consistent high standard, on time, within approved budgets and in line with approved log frames.</li><li>Review and ensure alignment of programme priorities, strategies and plans with the Country Strategy and the broader Plan International frameworks.</li></ul></li><li><ul><li><br></li></ul></li></ol><p><b>Technical expertise, skills and knowledge</b></p><p>Essential</p><ul><li>A Bachelor's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>A minimum of 10 years of progressively responsible professional experience in development and/or humanitarian programming, with at least 5 years at senior management level in an NGO or INGO environment.</li><li>Proven track record in both programme implementation leadership and technical quality management across at least two of the following sectors: child protection, education, GBV, youth economic empowerment, gender, psychosocial support.</li><li>In-depth and strategic understanding of integrated development issues and critical analysis of child poverty.</li><li>High-level knowledge of strategic planning processes and theories of child-rights programming.</li><li>Demonstrated understanding of and commitment to children's issues in Jordan and the region.</li><li>Proven understanding of gender-in-development concepts and the promotion of girls' rights in the context of international conventions (CRC, CEDAW) and the SDGs.</li><li>Strong experience in proposal development, programme design, and donor engagement across multiple funding mechanisms.</li><li>Demonstrated ability to network and liaise with UN bodies, coordination mechanisms, government authorities, and donors.</li><li>Excellent skills in project design, time management and problem-solving.</li><li>Proven skills in developing and managing effective, motivated and diverse teams.</li><li>Excellent English and Arabic language skills, both written and spoken.</li></ul><p><b>Desirable</b></p><ul><li>A Master's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>Knowledge of the national policy and legislative landscape related to education, child protection, gender, and youth in Jordan.</li><li>Experience in programming related to child labour, child marriage, girls' rights, SRHR, and ECCD.</li><li>Familiarity with Plan International's programme quality frameworks and global campaigns.</li><li>Experience working in camp or refugee settings.</li></ul><p>Plan International s Values in Practice</p><p>We are open and accountable</p><ul><li>Promotes a culture of openness and transparency, including with sponsors and donors.</li><li>Holds self and others accountable to achieve the highest standards of integrity.</li><li>Consistent and fair in the treatment of people.</li><li>Open about mistakes and keen to learn from them.</li><li>Accountable for ensuring we are a safe organisation for all children, girls & young people</li></ul><p>We strive for lasting impact</p><ul><li>Articulates a clear purpose for staff and sets high expectations.</li><li>Creates a climate of continuous improvement, open to challenge and new ideas.</li><li>Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.</li><li>Evidence-based and evaluates effectiveness.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A Bachelor's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>A minimum of 10 years of progressively responsible professional experience in development and/or humanitarian programming, with at least 5 years at senior management level in an NGO or INGO environment.</li><li>Proven track record in both programme implementation leadership and technical quality management across at least two of the following sectors: child protection, education, GBV, youth economic empowerment, gender, psychosocial support.</li><li>In-depth and strategic understanding of integrated development issues and critical analysis of child poverty.</li><li>High-level knowledge of strategic planning processes and theories of child-rights programming.</li><li>Demonstrated understanding of and commitment to children's issues in Jordan and the region.</li><li>Proven understanding of gender-in-development concepts and the promotion of girls' rights in the context of international conventions (CRC, CEDAW) and the SDGs.</li><li>Strong experience in proposal development, programme design, and donor engagement across multiple funding mechanisms.</li><li>Demonstrated ability to network and liaise with UN bodies, coordination mechanisms, government authorities, and donors.</li><li>Excellent skills in project design, time management and problem-solving.</li><li>Proven skills in developing and managing effective, motivated and diverse teams.</li><li>Excellent English and Arabic language skills, both written and spoken.</li><li>A Master's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>Knowledge of the national policy and legislative landscape related to education, child protection, gender, and youth in Jordan.</li><li>Experience in programming related to child labour, child marriage, girls' rights, SRHR, and ECCD.</li><li>Familiarity with Plan International's programme quality frameworks and global campaigns.</li><li>Experience working in camp or refugee settings.</li></ul><p></p></section>
Capacity Building & Community Awareness on Energy Affordability Consultant
Logistics, Supply Chain & Procurement
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until November 2026</span></p>
<p class="x_xmsonormal" ><b><span >Location:</span></b><span > Azraq - Jordan</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >About Mercy Corps</span></b></p>
<p class="x_MsoNormal" ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >About the project</span></b></p>
<p class="x_MsoNormal" ><span >As one of the world’s most water-scarce countries, Jordan is at a critical juncture, grappling with escalating climate-related disasters that pose a challenge to its humanitarian efforts, economic stability, and environmental integrity. Flash floods and heatwaves have emerged as two of Jordan’s major hazards, affecting water resources, agriculture, and livelihoods. Mercy Corps Jordan’s project, Tabeaa: Strengthening Climate Resilience in Jordanian Communities, is funded by the Z Zurich Foundation and the Swiss Agency for Development and Cooperation (SDC). The Tabeaa project works at both national and local community levels, driving systemic change through policy localization and DRR/CCA strategy enforcement at the national level, while supporting five communities across Jordan to build adaptive capacity at the local level. The project’s approach concentrates on three program systems: Community Empowerment, Policy Localization, and Private Sector Engagement.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Background and Rationale</span></b></p>
<p class="x_MsoNormal" ><span >Azraq district, located in Jordan's eastern desert, is among the areas most severely affected by climate change. Rising temperatures and prolonged droughts are diminishing an already scarce rainfall, lowering groundwater levels, and accelerating desertification across the district.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >In 2025, as part of its inception phase, Tabeaa project conducted a community climate resilience assessment across its target communities including Azraq, to identify climate resilience gaps and inform effective intervention design. Findings for Azraq revealed gaps in indicators related to energy affordability. While fuel and electricity are mostly continuous, almost all households and many businesses face high energy costs for heating and cooling, especially vulnerable groups, alongside concerns about system reliability, and preparedness for future extreme events, these findings show an increased pressure on the already vulnerable community in Azraq. Building on these findings, Mercy Corps has partnered with JREEEF (Renewable Energy and Energy Efficiency Fund) to plan and implement an energy related intervention, as detailed below.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Intervention Design Overview</span></b></p>
<p class="x_MsoNormal" ><span >Under Tabeaa's partnership with JREEEF, the intervention will be built around two complementary components, brought together for a more cohesive approach to energy resilience in Azraq. It will address energy affordability in the district through four key phases, each reinforcing the other.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >The hard stream will deliver direct support to 40 households, installing solar water heaters by one of JREEEF’s trusted providers to reduce water heating costs, which will in turn lower beneficiary households' overall energy bills in Azraq.</span></p>
<p class="x_MsoNormal" ><span >The soft stream will run alongside it and is what will make the hard stream accurate and sustainable. Fifteen youth participants, from local graduates of renewable energy engineering or other similar field of study, will be recruited and trained through a capacity building workshop covering assessment methodology, use of energy-based measuring devices, and data management. Once trained, the youth participants will collect data on the households level confirming which are genuinely most vulnerable against the agreed criteria and establishing each household's baseline energy and affordability. This baseline will give the intervention a reference point against which savings can later be measured once the solar water heater is installed. Training and engaging youth participants for this stream will serve two purposes, placing assessors in the field who understand the local context and can engage households effectively, and giving these young engineers a first practical application of their qualification with direct relevance to future employment in the sector.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >The youth participants will then be engaged a second time in wider community awareness. Having already built trust with households during the assessment, they will lead two sessions in Azraq, one for households and one for small businesses, on energy-saving practices. This will extend the intervention's logic beyond direct support, building broader understanding of the behavioral changes needed to lower energy bills across households and businesses outside the 40 direct beneficiaries.</span></p>
<p class="x_MsoNormal" ><span >In summary, the intervention will proceed through the following phases:</span></p>
<p class="x_MsoNormal" ><span >• Phase 1: A capacity building workshop will be implemented for 15 participants who studied renewable energy engineering, preparing them to conduct the household assessment in Phase 2 and awareness sessions in Phase 3.</span></p>
<p class="x_MsoNormal" ><span >• Phase 2: The trained youth participants will conduct the household assessment, establishing each household's baseline energy affordability and confirming the list of households that will receive water heaters against a pre-set criteria.</span></p>
<p class="x_MsoNormal" ><span >• Phase 3: Solar water heaters will be installed by JREEEF for the confirmed households, based on the Phase 2 assessment data. This phase falls outside the consultant's scope of work.</span></p>
<p class="x_MsoNormal" ><span >• Phase 4: Two awareness sessions will be conducted by trained youth, one at household level and one for small businesses, focused on energy-saving practices and other relevant topics that support efficient energy use in Azraq.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Consultant Objectives</span></b></p>
<p class="x_MsoNormal" ><span >Tabeaa project is seeking an Energy Expert Consultant to lead the intervention across three of the four phases. The consultant will be responsible for:</span></p>
<p class="x_MsoNormal" ><span >• Establishing the capacity building plan and material for the youth participants under Phase 1, preparing them to conduct the household assessment and the awareness sessions</span></p>
<p class="x_MsoNormal" ><span >• Leading with the youth during collection of the baseline data and interpreting the assessment data generated in Phase 2, providing recommendations on eligible households which Phase 3 will be based on - solar water heater installation</span></p>
<p class="x_MsoNormal" ><span >• Co-leading and developing material for the two community awareness sessions in Phase 4 alongside the trained youth participants, targeting households and small businesses on energy-saving practices</span></p>
<p class="x_MsoNormal" ><span >• Documenting the intervention's process and findings across all phases that falls under the consultant scope</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Consultant Activities:</span></b></p>
<p class="x_MsoNormal" ><span >Inception Phase</span></p>
<p class="x_MsoNormal" ><span >• Attend a kick-off meeting with the Tabeaa focal point to align on scope, objectives, climate resilience findings, and Mercy Corps' accountability mechanisms (CARM)</span></p>
<p class="x_MsoNormal" ><span >• Develop an inception report, including a detailed workplan for the full consultancy period</span></p>
<p class="x_MsoNormal" ><span >• Review relevant program documents and prior studies, and validate the proposed intervention design</span></p>
<p class="x_MsoNormal" ><span >Phase 1: Youth Participants Capacity Building</span></p>
<p class="x_MsoNormal" ><span >• Establish the capacity building material and plan, covering curriculum and delivery method</span></p>
<p class="x_MsoNormal" ><span >• Lead recruitment of the 15 youth participants, covering eligibility and announcement</span></p>
<p class="x_MsoNormal" ><span >• Conduct a minimum of three-day capacity building workshop sessions in Azraq, covering, but not limited to:</span></p>
<p class="x_MsoNormal" ><span >o Household utility assessment on energy consumption against the agreed criteria and use of the related measuring devices</span></p>
<p class="x_MsoNormal" ><span >o Energy efficiency and energy use in households</span></p>
<p class="x_MsoNormal" ><span >o Heatwave adaptation and low-cost cooling practices</span></p>
<p class="x_MsoNormal" ><span >o Energy–water nexus basics</span></p>
<p class="x_MsoNormal" ><span >o Data collection processes and proper use of provided tools</span></p>
<p class="x_MsoNormal" ><span >o Ethical considerations and data protection</span></p>
<p class="x_MsoNormal" ><span >o Any other areas the consultant and project team deem necessary</span></p>
<p class="x_MsoNormal" ><span >• Conduct pre- and post-training evaluations to assess knowledge improvement of youth throughout the sessions</span></p>
<p class="x_MsoNormal" ><span >• Coordinate, facilitate, and oversee training logistics in collaboration with Mercy Corps</span></p>
<p class="x_MsoNormal" ><span >Phase 2: Household-Level Assessment</span></p>
<p class="x_MsoNormal" ><span >• Establish the baseline data collection plan, data collection tools, tool training, covering methodology, eligibility criteria, data collection process, and outreach approach</span></p>
<p class="x_MsoNormal" ><span >• Support the youth participants during their in-person household visits, including but not limited to spot checks, to ensure data quality</span></p>
<p class="x_MsoNormal" ><span >• Ensure data collection captures both quantitative and qualitative inputs of: energy consumption, appliance use, building conditions, and practices during heatwaves.</span></p>
<p class="x_MsoNormal" ><span >• Supervise the data collection process and provide the necessary tools and measuring devices required</span></p>
<p class="x_MsoNormal" ><span >• Lead data entry, cleaning, and analysis, and review and validating datasets</span></p>
<p class="x_MsoNormal" ><span >• Interpret the data and provide a detailed report with data analysis, including recommendations on eligible households, forming the technical basis for the Phase 3 installation</span></p>
<p class="x_MsoNormal" ><span >Phase 4: Community Awareness Sessions</span></p>
<p class="x_MsoNormal" ><span >• Develop the awareness session material and prepare the youth participants to co-lead the sessions</span></p>
<p class="x_MsoNormal" ><span >• Co-deliver two awareness sessions in Azraq, one for households and one for small businesses, on energy-saving practices</span></p>
<p class="x_MsoNormal" ><span >• Coordinate, facilitate, and oversee session logistics in collaboration with Mercy Corps</span></p>
<p class="x_MsoNormal" ><span >Reporting and Coordination (Across All Phases that fall under the consultant scope)</span></p>
<p class="x_MsoNormal" ><span >• Compile a final report summarizing assessment findings, training outcomes, awareness session results, and recommendations for future interventions</span></p>
<p class="x_MsoNormal" ><span >• Participate in coordination meetings with the project team, sharing key findings as the intervention progresses</span></p>
<p class="x_MsoNormal" ><span >• Review and revise all deliverables based on feedback from Mercy Corps</span></p>
<p class="x_MsoNormal" ><span >Other</span></p>
<p class="x_MsoNormal" ><span >• The consultant will be responsible for organizing their own logistics, including transportation and fuel, to be included in the financial proposal.</span></p>
<p class="x_MsoNormal" ><span >Notes:</span></p>
<p class="x_MsoNormal" ><span >* all logistics related to youth capacity building, awareness sessions, and data collection in terms of transportation, incentives or sessions - logistics and refreshments - will be covered by Mercy Corps.</span></p>
<p class="x_MsoNormal" ><span >* the consultant will be responsible for providing any technical devices related to capacity building or assessment process.</span></p>
<p class="x_MsoNormal" ><span >• Mercy Corps will support facilitating access to communities and coordination with local stakeholders/authorities.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Consultant Deliverables:</span></b></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><span >The Consultant will deliver:</span></p>
<p class="x_MsoNormal" ><span >1. Inception report with workplan</span></p>
<p class="x_MsoNormal" ><span >2. Capacity building material and curriculum for the youth participants in English and Arabic, reviewed according to MC feedback</span></p>
<p class="x_MsoNormal" ><span >3. Household-level assessment plan and methodology</span></p>
<p class="x_MsoNormal" ><span >4. Cleaned and validated assessment dataset</span></p>
<p class="x_MsoNormal" ><span >5. Report with recommendations on eligible households based on Household-level assessment findings</span></p>
<p class="x_MsoNormal" ><span >6. Awareness session material for households and small businesses in English and Arabic, reviewed according to MC feedback</span></p>
<p class="x_MsoNormal" ><span >7. Final report covering: findings, outcomes, and recommendations across phases (1,2 and 4) including data and feedback collected after youth training (pre/post data) and awareness session participant feedback</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Timeframe / Duration: </span></b></p>
<p class="x_MsoNormal" ><span >The consultancy is expected to begin last week of September/ first week of October and should be completed by 20 working days following award.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Application Requirements</span></b></p>
<p class="x_MsoNormal" ><span >Interested applicants must submit their applications including the following:</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoListParagraph" ><b><span ><span >1-<span > </span></span></span></b><b><span >Consultant Experience and Qualifications</span></b></p>
<p class="x_MsoListParagraph" ><span ><span >·<span > </span></span></span><span >Short cover letter summarizing relevant experience in:</span></p>
<ul type="disc">
<li class="x_MsoListParagraph" ><span >Energy efficiency / low-cost cooling in hot, arid contexts</span></li>
<li class="x_MsoListParagraph" ><span >Related experience in similar interventions in Jordan or the Region</span></li>
<li class="x_MsoListParagraph" ><span >CV</span></li>
</ul>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoListParagraph" ><b><span ><span >2-<span > </span></span></span></b><b><span >Financial Offer</span></b></p>
<p class="x_MsoNormal" ><span >Consultants must submit a lump-sum financial proposal in Jordanian Dinar (JOD), covering all costs related to the assignment measuring devices, cost of resources, travel expense, communication, and any data collection activities for phases (1,2 and 4). Mercy Corps will cover all other logistical supplies for the whole intervention related to youth training and awareness sessions.</span></p>
<p class="x_MsoNormal" ><span >Offers will be evaluated against the MC's cost-effectiveness and efficiency standards.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoListParagraph" ><b><span ><span >3-<span > </span></span></span></b><b><span >References</span></b></p>
<p class="x_MsoNormal" ><span >The consultant (s) to share the information of five Recent References including name, email, phone number, and address. </span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Management and Reporting</span></b></p>
<p class="x_MsoNormal" ><span >The consultant will work closely with: Tabeaa Project Team and JREEEF team.</span></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" ><b><span >Required Experience & Skills</span></b></p>
<p class="x_MsoNormal" ><span >• At least 7–10 years of experience in energy, energy efficiency, environmental engineering, or related fields.</span></p>
<p class="x_MsoNormal" ><span >• Proven experience in small-scale energy / cooling solutions in hot and arid contexts.</span></p>
<p class="x_MsoNormal" ><span >• Experience in working with communities and local authorities in Jordan.</span></p>
<p class="x_MsoNormal" ><span >• Strong skills in preparing simple, implementation-ready designs and BOQs.</span></p>
<p class="x_MsoNormal" ><span >• Fluency in Arabic and good English (written and spoken).</span></p>
<p class="x_MsoNormal" ><span >• Proven experience of data management and data collection</span></p>
<p class="x_MsoNormal" ><span >• Experience in capacity building and training related to energy/energy affordability and awareness.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Diversity, Equity & Inclusion</span></b></p>
<p class="x_MsoNormal" ><span >Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. </span></p>
<p class="x_MsoNormal" ><span >We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Safeguarding & Ethics</span></b></p>
<p class="x_MsoNormal" ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org ).</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Application: </span></b></p>
<p class="x_MsoNormal" ><span >Interested consultant(s) must submit a technical proposal covering, but not limited to the following:</span></p>
<ul type="disc">
<li class="x_MsoNormal" ><span >Consultant Experience and Qualifications </span></li>
</ul>
<ul type="disc">
<li>
<ul type="circle">
<li class="x_MsoNormal" ><span >Short cover letter summarizing the applicants relevant experience, and ability to use relevant software such as (AutoCAD, IrriCAD ... etc.).</span></li>
<li class="x_MsoNormal" ><span >Portfolio of relevant projects, including short project briefs with samples (drawings/maps/photos)</span></li>
<li class="x_MsoNormal" ><span >Updated CVs</span></li>
</ul>
</li>
</ul>
<ul type="disc">
<li class="x_MsoNormal" ><span >Financial Offer: Applicants must provide details of the financial offer as a lump sum amount per phase (Phase 1 and Phase 2) and a fixed price per deliverable, consistent with the proposed work plan, and inclusive of all costs for resources, travel expense, communication, and data collection activities.</span></li>
</ul>
<p class="x_MsoNormal" ><u><span >Offers will be evaluated against the MC's cost-effectiveness and efficiency standards. </span></u><br>
<span ><u>The selected applicant must be able to provide invoices through The National Electronic Invoicing System (Fawtara).</u></span></p>
<ul type="disc">
<li class="x_MsoNormal" ><span >References: The applicant must share the information of <b>five </b>Recent References, including name, email, phone number, and address.</span></li>
</ul>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Diversity, Equity & Inclusion</span></b><br>
<span >Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. </span></p>
<p class="x_MsoNormal" ><span >We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Equal Employment Opportunity</span></b><br>
<span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Safeguarding & Ethics</span></b><br>
<span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.</span></p>
<p class="x_MsoNormal" ><span > As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (<a href="mailto:integrityhotline@mercycorps.org" title="mailto:integrityhotline@mercycorps.org">integrityhotline@mercycorps.org</a>).</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Thursday 24 September, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section above.</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle.<br> Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helping enterprise organizations across the region turn customer data into better experiences and measurable business outcomes.<br> As we continue to scale our products, customers, and AI capabilities, the amount of data we generate is growing rapidly.<br> The opportunity is no longer simply to report on what happened - it's to understand why it happened, what it means, and what we should do next.<br> Why this role matters We're looking for a Senior Product Analyst who can help make data a genuine part of how Product operates.<br> This isn't a role where you'll wait for a Product Manager to ask for a dashboard or pull a report after a decision has already been made.<br> You'll be expected to get close to the product, understand how customers actually use it, spot patterns others may have missed, and bring insights to the table before someone asks for them.<br> You'll operate at two levels.<br> At the product and feature level , you'll help teams understand whether customers are discovering, adopting, engaging with, and getting value from what we're building.<br> You'll identify friction, investigate unexpected behaviour, evaluate experiments, and help teams decide what to improve, scale, reposition, or stop.<br> At the leadership level , you'll connect those individual product signals to the bigger picture - helping leadership understand product performance, emerging opportunities, risks, and where we should invest next.<br> The strongest person in this role will be able to move comfortably between a SQL query, a conversation with a Product Manager, and a leadership presentation - and translate the same data into something meaningful for each audience.<br> What You'll Do Turn product data into decisions.<br> You'll go beyond reporting what happened to understand why it happened, what it means, and what Product should do differently as a result.<br> Help teams define what success actually means.<br> You'll work with Product Managers and other stakeholders to establish meaningful KPIs, success metrics, and measurement plans before features and initiatives are launched.<br> Understand how customers use our products.<br> You'll analyse journeys, funnels, cohorts, adoption, engagement, retention, churn, and behavioural patterns to identify where customers are succeeding and where they're getting stuck.<br> Evaluate whether our products are delivering value.<br> You'll assess feature performance and help teams make evidence-based decisions about whether to improve, scale, reposition, or discontinue initiatives.<br> Bring insights into product discovery.<br> You'll use quantitative evidence alongside customer, product, and market context to help teams understand which problems are worth solving and where the biggest opportunities exist.<br> Challenge assumptions with evidence.<br> When a team believes a feature is working, adoption is strong, or customers are behaving a certain way, you'll be comfortable asking, “What does the data actually tell us?<br>” — constructively and without creating friction.<br> Identify opportunities before you're asked.<br> You won't wait for a stakeholder to request a report.<br> You'll proactively investigate anomalies, emerging trends, underperforming areas, and changes in customer behaviour and bring forward the ones that matter.<br> Support experimentation.<br> You'll help teams define hypotheses, success criteria, and measurement approaches, then analyse experiments and A/B tests to determine what the evidence tells us.<br> Make complex analysis easy to understand.<br> You'll turn large datasets and complicated analysis into clear stories, visualisations, recommendations, and decisions that make sense to both technical and non-technical audiences.<br> Give leadership a clear view of product performance.<br> You'll create reporting that connects detailed product and feature performance to broader business objectives, highlighting progress, drivers, risks, and recommended actions rather than simply presenting numbers.<br> Help Product become more self-sufficient with data.<br> You'll build repeatable analytical frameworks, dashboards, documentation, and self-service resources so teams don't need to come to you for every question.<br> Raise data literacy across Product.<br> You'll coach Product Managers on metrics, analysis, and interpretation, and use workshops, office hours, and day-to-day collaboration to make better use of data part of how the team works.<br> Build trust across teams.<br> You'll work closely with Product, Design, Engineering, and business stakeholders and influence decisions without relying on formal authority.<br> What Success Looks Like In your first 3-6 months, you'll be building trust.<br> Product teams know you as someone who understands the product, asks the right questions, and brings useful insights rather than simply producing reports.<br> As you establish yourself, you'll start changing how decisions are made.<br> Product Managers are defining meaningful success metrics earlier, teams are using evidence to evaluate their decisions, and you're proactively surfacing opportunities and risks rather than responding to reporting requests.<br> Ultimately, success means Product becomes more intelligent.<br> Leadership has a clear view of what's driving product performance, teams understand why customers behave the way they do, and decisions about priorities and investment are increasingly based on evidence rather than assumptions.<br> The shift we're looking for is simple: From “What happened?<br>” → “Why did it happen?<br>” → “What should we do about it?<br>" Who You Are You're naturally curious.<br> When you see an unexpected number, you don't just add it to a report — you want to know what's behind it.<br> You think commercially, not just analytically.<br> You understand that an interesting insight isn't necessarily a useful one.<br> You can connect product behaviour to customer value, business performance, and investment decisions.<br> You don't need to be given the question.<br> You're comfortable starting with an ambiguous problem, figuring out what needs to be understood, and determining what analysis will actually help answer it.<br> You can zoom in and out.<br> You can spend time investigating why a particular feature's adoption dropped while still understanding how that finding connects to the wider product strategy.<br> You're willing to challenge people.<br> You don't simply validate what a stakeholder already believes.<br> You're comfortable presenting evidence that contradicts an assumption, while doing so in a way that builds trust rather than defensiveness.<br> You know that being right isn't enough.<br> Your analysis only creates value if people understand it and act on it.<br> You can turn complex findings into a simple story and a clear recommendation.<br> You're a strong communicator.<br> You can explain an analytical finding to a Product Manager, work through the technical detail with an Engineer, and present the business implication to leadership.<br> You're proactive and self-directed.<br> You don't wait for a ticket to appear in your queue.<br> You notice something worth investigating and take ownership of finding out what it means.<br> You're comfortable with ambiguity and a changing environment.<br> Not every question will have a clean dataset or obvious answer.<br> You know how to work with imperfect information while being transparent about its limitations.<br> You have 4+ years of experience in product analytics, digital analytics, business intelligence, or a closely related field, with experience working directly with digital Product teams.<br> You're technically strong.<br> You can independently use SQL to explore and analyse large datasets and are comfortable working with product analytics or business intelligence platforms such as Mixpanel, Heap, Pendo, Metabase, Amplitude, Looker, Tableau, Power BI, or similar tools.<br> You understand product metrics deeply , including funnels, journeys, cohorts, retention, engagement, adoption, churn, and customer behaviour.<br> You can translate ambiguous business questions into structured analysis and understand the difference between finding a correlation and understanding what it actually means.<br> You're comfortable working remotely and can communicate effectively across teams without relying on being in the same room.<br> You have professional working proficiency in English.<br> Nice to Have Experience designing or evaluating A/B tests and experiments.<br> Experience with statistical analysis.<br> Familiarity with modern data stacks, data warehouses, transformation tools, event tracking, analytics instrumentation, or data governance.<br> Experience building or improving a product analytics function or data culture.<br> Experience presenting product recommendations to senior leadership.<br> Working knowledge of Python or R.<br> Experience working with B2B SaaS, enterprise products, AI products, or complex data-driven platforms.<br> What the hiring process will look like Recruiter screening — An initial conversation about your experience, motivations, and what you're looking for next.<br> Analytics interview — A deeper discussion around your product analytics experience, technical capability, and how you approach ambiguous analytical problems.<br> Case study / analytical exercise — You'll be given a product or business problem and asked to analyse the available information, identify the key insights, and explain what you would recommend.<br> Presentation Interview — You'll meet Product and/or business stakeholders to explore how you communicate insights, challenge assumptions, and influence decisions based on the case study.<br> Leadership / culture interview — A final conversation focused on how you operate, collaborate, handle ambiguity, and contribute to a high-performing team.<br></span> </div>