SQL Jobs in Jordan

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a Fresh PHP Developer to join our development team. Responsibilities: Develop and maintain Drupal web applications using PHP. Customize Drupal modules and themes. Support and enhance existing projects. Write clean and maintainable code. Requirements: Good knowledge of PHP. Good understanding of Drupal (8/9/10). Basic knowledge of HTML, CSS, and JavaScript. Familiarity with MySQL. Strong willingness to learn. Experience with Drupal is a plus.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Good knowledge of PHP. Good understanding of Drupal (8/9/10). Basic knowledge of HTML, CSS, and JavaScript. Familiarity with MySQL. Strong willingness to learn. Experience with Drupal is a plus.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Description</b></p><p>This is a remote position.</p><p><br></p><p>We are seeking two to three experienced Database Administrators (DBAs) to support a major database upgrade project. The successful candidates will play a critical role in planning, executing, and validating the migration of our PostgreSQL and AWS RDS environments, ensuring high availability, minimal downtime, and data integrity throughout the process.</p><p><br></p><p>Work will primarily follow Eastern Standard Time business hours, with flexibility required to perform critical upgrade activities during low-traffic windows such as late evenings or weekends.</p><p><br></p><p><br></p><p>In addition to core DBA responsibilities, this role requires hands-on experience with Bash scripting, GitHub version control, and automation to support deployment pipelines and operational runbooks.</p><p><br></p><p><br></p><p>Key Responsibilities</p><p>•&nbsp; &nbsp; &nbsp; &nbsp;Lead and execute major PostgreSQL and AWS RDS database version upgrades</p><p><br></p><p>•&nbsp; &nbsp; &nbsp; &nbsp;Develop and maintain detailed upgrade plans, rollback procedures, and runbooks</p><p><br></p><p>•&nbsp; &nbsp; &nbsp; &nbsp;Perform pre- and post-upgrade database health checks, validation, and performance benchmarking</p><p><br></p><p>•&nbsp; &nbsp; &nbsp; &nbsp;Monitor, tune, and optimize database performance during and after the migration</p><p><br></p><p>•&nbsp; &nbsp; &nbsp; &nbsp;Collaborate with application, infrastructure, and DevOps teams to coordinate upgrade activities</p><p><br></p><p>•&nbsp; &nbsp; &nbsp; &nbsp;Schedule and execute critical tasks during designated low-traffic maintenance windows</p><p><br></p><p>•&nbsp; &nbsp; &nbsp; &nbsp;Document all procedures, configurations, and changes in a clear and auditable manner</p><p><br></p><p>•&nbsp; &nbsp; &nbsp; &nbsp;(Role B only) Write and maintain Bash scripts to automate routine DBA tasks and upgrade steps</p><p><br></p><p>•&nbsp; &nbsp; &nbsp; &nbsp;(Role B only) Manage version-controlled scripts, runbooks, and configs using GitHub</p><p><br></p><p><br></p><p>Work Schedule &amp; Availability</p><p>Primary working hours align with Eastern Standard Time (EST). Candidates must be available for scheduled maintenance windows — including evenings and weekends — during critical phases of the upgrade project. Advance notice will be provided for all off-hours activities.</p><p><br></p><p><br></p><p><br></p><p>Requirements</p><p>Required Qualifications</p><p><br></p><p><br></p><p>•&nbsp; &nbsp; &nbsp; &nbsp;5+ years of hands-on DBA experience with PostgreSQL in production environments</p><p><br></p><p>•&nbsp; &nbsp; &nbsp; &nbsp;Strong experience with AWS RDS (PostgreSQL engine) and related services (e.g., RDS Proxy, Parameter Groups, CloudWatch, Snapshots, Multi-AZ)</p><p><br></p><p>•&nbsp; &nbsp; &nbsp; &nbsp;Proven track record of managing major database version upgrades with minimal disruption</p><p><br></p><p>•&nbsp; &nbsp; &nbsp; &nbsp;Proficiency in query optimization, indexing strategies, vacuum/analyze tuning, and connection management</p><p><br></p><p>•&nbsp; &nbsp; &nbsp; &nbsp;Experience with database backup, recovery, and point-in-time restore procedures</p><p><br></p><p>•&nbsp; &nbsp; &nbsp; &nbsp;Solid understanding of high availability and disaster recovery configurations</p><p><br></p><p>•&nbsp; &nbsp; &nbsp; &nbsp;Strong communication skills and ability to work within a distributed remote team</p><p><br></p><p><br></p><p>•&nbsp; &nbsp; &nbsp; &nbsp;Proficient in writing Bash shell scripts for automation, health checks, and scheduled tasks</p><p><br></p><p>•&nbsp; &nbsp; &nbsp; &nbsp;Hands-on experience with GitHub for source control, pull requests, and branching strategies</p><p><br></p><p>•&nbsp; &nbsp; &nbsp; &nbsp;Familiarity with CI/CD pipelines and infrastructure-as-code tools is a plus</p><p><br></p><p><br></p><p><br></p><p>Nice to Have</p><p>•&nbsp; &nbsp; &nbsp; &nbsp;Experience with AWS Aurora PostgreSQL</p><p><br></p><p>•&nbsp; &nbsp; &nbsp; &nbsp;Familiarity with Terraform or CloudFormation for infrastructure provisioning</p><p><br></p><p>•&nbsp; &nbsp; &nbsp; &nbsp;Experience with database monitoring tools (e.g., pgBadger, Datadog, CloudWatch Insights)</p><p><br></p><p>•&nbsp; &nbsp; &nbsp; &nbsp;Knowledge of pglogical, logical replication, or blue-green deployment strategies</p><p><br></p><p>•&nbsp; &nbsp; &nbsp; &nbsp;AWS certifications (e.g., AWS Certified Database – Specialty)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of hands-on DBA experience with PostgreSQL in production environments</li><li>Strong experience with AWS RDS (PostgreSQL engine) and related services (e.g., RDS Proxy, Parameter Groups, CloudWatch, Snapshots, Multi-AZ)</li><li>Proven track record of managing major database version upgrades with minimal disruption</li><li>Proficiency in query optimization, indexing strategies, vacuum/analyze tuning, and connection management</li><li>Experience with database backup, recovery, and point-in-time restore procedures</li><li>Solid understanding of high availability and disaster recovery configurations</li><li>Strong communication skills and ability to work within a distributed remote team</li><li>Proficient in writing Bash shell scripts for automation, health checks, and scheduled tasks</li><li>Hands-on experience with GitHub for source control, pull requests, and branching strategies</li><li>Familiarity with CI/CD pipelines and infrastructure-as-code tools is a plus</li><li>Experience with AWS Aurora PostgreSQL</li><li>Familiarity with Terraform or CloudFormation for infrastructure provisioning</li><li>Experience with database monitoring tools (e.g., pgBadger, Datadog, CloudWatch Insights)</li><li>Knowledge of pglogical, logical replication, or blue-green deployment strategies</li><li>AWS certifications (e.g., AWS Certified Database u2013 Specialty)</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <b>Job Description:</b> </p> <p> </p> <p>We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what s next to power infinite possibilities for our customers, colleagues and society at large.</p> <p> </p> <p> <b>About the Role:</b> </p> <p> </p> <p>We are seeking an experienced Senior Software Engineer to join our engineering teams and lead the development of innovative software solutions. As a Senior Software Engineer, you will be instrumental in transforming high-level architecture into detailed technical designs, building scalable applications, and mentoring team members. You will work on critical parts of our technology stack, designing, building, and releasing applications and systems that enhance how our customers learn and engage with our educational and professional platforms.</p> <p> </p> <p>Your primary responsibility is to work as a Frontend Engineer, specializing in building responsive, high-performance user interfaces using React, JavaScript, and HTML. You will collaborate closely with design and backend teams to deliver intuitive, scalable, and visually appealing web applications that provide an exceptional user experience.</p> <p> </p> <p> <b>How You Will Make an Impact</b> </p> <p>As a Senior Software Engineer, you will operate in critical parts of our technology stack, designing, building, and releasing applications and systems that improve customer learning and engagement experiences. You will work on multi-skilled teams building scalable, robust systems while discovering and implementing new and improved technologies to solve complex problems.</p> <p> </p> <p>You will take ownership of services, customer experience, and team responsibilities with a full-cycle, full-stack approach. Your role involves test-driven development with continuous integration and deployment into production environments. You will work in multidisciplinary environments collaborating with data engineering, data science, product, SRE, and other specialized teams.</p> <p> </p> <p>As a technical leader, you will create low-level technical designs based on high-level architecture and ensure your team thoroughly understands these designs. You will determine and manage code repository structure and branching strategies while conducting rigorous code reviews to maintain high coding standards.</p> <p> </p> <p> <b>Skills and Qualifications</b> </p> <p> <b>Advanced Technical Leadership:</b> </p> <ul> <li>6+ years of hands-on development experience</li> <li>Proven experience as a technical lead</li> <li>Expert-level proficiency in software architecture and system design</li> <li>Advanced knowledge of design patterns and best practices</li> <li>Experience mentoring and coaching junior team members<br> </li> </ul> <p> <b>Core Technology Stack:</b> </p> <ul> <li>Advanced proficiency in Java development</li> <li>Expert understanding of object-oriented principles and software design</li> <li>Extensive experience with web APIs (REST/GraphQL)</li> <li>Advanced knowledge of cloud services, particularly AWS</li> <li>Expert-level experience with microservices architecture, Kubernetes and Docker</li> <li>Comprehensive database experience (Entity Framework, Postgres SQL, DynamoDB, NoSQL databases)</li> <li>Familiarity with writing unit tests such as JUnit, Mockito, etc.</li> <li>Hands-on experience using Spring boot.<br> </li> </ul> <p> <b>Full-Stack Development:</b> </p> <ul> <li>Expert proficiency in JavaScript, React.</li> <li>Expert proficiency HTML, CSS, and web technologies</li> <li>Experience with TypeScript, NPM/Yarn package management</li> <li>Advanced experience with modern frameworks and libraries</li> <li>Strong knowledge of SQL (MySQL) and NoSQL databases (DynamoDB, Elasticsearch, Redis)</li> <li>Experience with developing cloud-native applications</li> <li>Knowledge of containerization and orchestration technologies</li> <li>Expert in messaging queues such as Apache Kafka, JMS, and related technologies.<br> </li> </ul> <p> <b>AI Proficiency &amp; Collaboration</b> </p> <p>Candidates are expected to demonstrate proficiency in leveraging AI tools to enhance software development productivity and quality. This includes:</p> <ul> <li> <b>Code Generation &amp; Enhancement</b>: Using AI tools (e.g., GitHub Copilot, Cursor) to assist in writing, refactoring, and optimizing code.</li> <li> <b>Debugging &amp; Tracing</b>: Collaborating with AI to identify bugs, trace logic errors, and propose fixes.</li> <li> <b>Brainstorming Solutions</b>: Engaging AI in ideation and architectural discussions to explore alternative approaches and design patterns.</li> <li> <b>Challenging AI Suggestions</b>: Critically evaluating AI-generated code, identifying limitations, and improving upon its output.</li> <li> <b>Reviewing AI Output</b>: Ensuring AI-generated code meets quality, performance, and security standards through thorough review and testing.<br> </li> </ul> <p> <b>Leadership and Development Practices:</b> </p> <ul> <li>Advanced experience with Agile methodologies and DevOps practices</li> <li>Expertise in establishing and coordinating test strategies</li> <li>Experience with test automation frameworks and continuous integration</li> <li>Advanced knowledge of software quality assurance lifecycle</li> <li>Experience with automated UI and functional test development</li> <li>Proficiency in Linux operating systems and testing frameworks (JUnit, TestNG, Mockito)<br> </li> </ul> <p> <b>Professional Expertise:</b> </p> <ul> <li>Strong oral and written communication and organizational skills</li> <li>Team player who enjoys exchanging ideas and collaborative code development</li> <li>Proven ability to write clean, maintainable software</li> <li>Experience with RESTful APIs and Web Services coding + testing</li> <li>Ability to troubleshoot complex issues in systems under test</li> <li>Experience working with vendors and managing technical discussions</li> </ul> <p> <b>Experience Requirements:</b> </p> <ul> <li>Bachelor's degree in Computer Science or equivalent</li> <li>4-6+ years of experience as a Senior Software Engineer or technical lead</li> <li>Advanced experience in test automation engineering (for QA-focused roles)</li> <li>Proven track record of delivering high-quality software solutions</li> <li>Experience leading technical initiatives and driving innovation</li> </ul> <p> </p> <p> </p> <p><br></p></div></section>

<p><h4>Description</h4> <p><strong>About Syarah</strong><br> Syarah is one of the leading automotive e-commerce platforms in Saudi Arabia, transforming the way people buy, sell, finance, and own vehicles. Through technology, data, and innovative financial solutions, Syarah delivers a seamless customer experience while building scalable systems that support rapid business growth across sales, operations, finance, and customer engagement.</p> <p><strong>About the role</strong><br> We are looking for an experienced Engineering Manager – ERP & CRM to lead the development, strategy, and delivery of the systems that power Syarah's core business operations. In this role, you will manage a team of backend engineers, drive the technical direction of our ERPNext/Frappe and CRM platforms, and ensure reliable, scalable solutions that support sales, finance, inventory, and customer operations.</p> <p>This is both a technical and people leadership role. You will be responsible for setting team goals and OKRs, mentoring engineers, managing performance, and partnering closely with business stakeholders to translate company objectives into impactful engineering outcomes. The ideal candidate combines strong engineering expertise with a proven ability to build and lead high-performing teams in a fast-paced environment.</p> <h4>Key responsibilities</h4> <ul> <li>Lead, manage, and grow a team of backend engineers working across Python (Frappe/ERPNext) and PHP, owning team structure, hiring, and onboarding.</li> <li>Own the strategy, roadmap, and delivery of Syarah’s ERP and CRM platforms, the systems that run sales, finance, inventory, operations, and customer engagement.</li> <li>Set clear team and individual goals through OKRs, aligning day-to-day engineering execution with broader company objectives and tracking measurable outcomes.</li> <li>Run performance management end to end, including regular 1:1s, structured feedback, performance reviews, growth plans, and recognition.</li> <li>Mentor and develop engineers at every level, deepening technical skills, ownership, and a culture of accountability and continuous improvement.</li> <li>Translate company goals into a clear engineering roadmap, and be accountable for the team delivering against it on time and to a high standard.</li> <li>Define and enforce engineering standards across code quality, architecture, testing, security, and documentation for ERP and CRM systems.</li> <li>Own the technical direction of ERPNext/Frappe customizations, modules, and integrations, and of PHP-based CRM and internal business applications.</li> <li>Lead the design and delivery of integrations connecting ERP, CRM, payments, and other operational and data systems across the business.</li> <li>Partner with finance, operations, sales, and product stakeholders to capture requirements and translate them into well-scoped, prioritized engineering work.</li> <li>Drive healthy delivery practices, including sprint planning, estimation, code review, CI/CD, and release management, to ship reliably and predictably.</li> <li>Own reliability, uptime, and incident response for business-critical ERP and CRM platforms, putting in place monitoring, alerting, and on-call practices.</li> <li>Manage technical debt, scalability, and platform evolution, balancing short-term delivery against long-term maintainability and cost.</li> <li>Report progress, risks, trade-offs, and resourcing needs clearly to senior leadership, and represent the ERP and CRM engineering function across the company.</li> </ul> <h4>What we’re looking for</h4> <ul> <li>Proven experience managing and growing software engineering teams, with a track record of setting goals and OKRs, running performance management, and delivering against company objectives.</li> <li>Strong hands-on background in backend engineering with Python and PHP, ideally including ERPNext/Frappe and modern PHP frameworks.</li> <li>Solid understanding of ERP and CRM systems, business process automation, and integrations across finance, sales, and operations.</li> <li>Experience with API design, databases, CI/CD, and cloud infrastructure, and a strong bar for code quality, security, and reliability.</li> <li>Excellent stakeholder management and communication skills, with the ability to translate business goals into engineering execution.</li> </ul> <h4>Preferred experience</h4> <ul> <li>Hands-on experience with other major ERP systems such as SAP, Odoo, or Oracle.</li> <li>Experience with sales lead generation and workflow automation within CRM platforms.</li> <li>Exposure to AI and agentic AI, with an interest in applying it across ERP, CRM, and internal operations, is a strong plus.</li> </ul> <h4>Tech stack</h4> <ul> <li>Languages & frameworks: Python (Frappe/ERPNext), PHP (Laravel), SQL</li> <li>ERP & CRM: ERPNext, CRM platforms, custom business applications</li> <li>Databases & caching: MongoDB / MySQL, Redis</li> <li>Integration: REST APIs, webhooks, message queues</li> <li>DevOps & deployment: Docker, Git, CI/CD</li> <li>Cloud & infrastructure: AWS, GCP</li> <li>Ways of working: Agile / Scrum, OKRs, code review, performance management</li> </ul> <h4>Requirements</h4> <ul> <li>8+ years of software engineering experience, including 3+ years in an engineering management role</li> <li>Strong hands-on experience with Python and PHP development</li> <li>Experience with ERPNext/Frappe or other ERP platforms (SAP, Odoo, Oracle, etc.)</li> <li>Solid understanding of CRM systems, business process automation, and enterprise integrations</li> <li>Proven experience leading engineering teams, setting OKRs, and managing performance and career development</li> <li>Experience with APIs, databases, cloud infrastructure, CI/CD, and DevOps practices</li> <li>Strong stakeholder management and communication skills</li> <li>Experience in e-commerce, fintech, or high-growth technology environments is a plus</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>About Syarah</strong><br> Syarah is one of the leading automotive e-commerce platforms in Saudi Arabia, transforming the way people buy, sell, finance, and own vehicles. Through technology, data, and innovative financial solutions, Syarah delivers a seamless customer experience while building scalable systems that support rapid business growth across sales, operations, finance, and customer engagement.</p> <p><strong>About the role</strong><br> We are looking for an experienced Engineering Manager – ERP & CRM to lead the development, strategy, and delivery of the systems that power Syarah's core business operations. In this role, you will manage a team of backend engineers, drive the technical direction of our ERPNext/Frappe and CRM platforms, and ensure reliable, scalable solutions that support sales, finance, inventory, and customer operations.</p> <p>This is both a technical and people leadership role. You will be responsible for setting team goals and OKRs, mentoring engineers, managing performance, and partnering closely with business stakeholders to translate company objectives into impactful engineering outcomes. The ideal candidate combines strong engineering expertise with a proven ability to build and lead high-performing teams in a fast-paced environment.</p> <h4>Key responsibilities</h4> <ul> <li>Lead, manage, and grow a team of backend engineers working across Python (Frappe/ERPNext) and PHP, owning team structure, hiring, and onboarding.</li> <li>Own the strategy, roadmap, and delivery of Syarah’s ERP and CRM platforms, the systems that run sales, finance, inventory, operations, and customer engagement.</li> <li>Set clear team and individual goals through OKRs, aligning day-to-day engineering execution with broader company objectives and tracking measurable outcomes.</li> <li>Run performance management end to end, including regular 1:1s, structured feedback, performance reviews, growth plans, and recognition.</li> <li>Mentor and develop engineers at every level, deepening technical skills, ownership, and a culture of accountability and continuous improvement.</li> <li>Translate company goals into a clear engineering roadmap, and be accountable for the team delivering against it on time and to a high standard.</li> <li>Define and enforce engineering standards across code quality, architecture, testing, security, and documentation for ERP and CRM systems.</li> <li>Own the technical direction of ERPNext/Frappe customizations, modules, and integrations, and of PHP-based CRM and internal business applications.</li> <li>Lead the design and delivery of integrations connecting ERP, CRM, payments, and other operational and data systems across the business.</li> <li>Partner with finance, operations, sales, and product stakeholders to capture requirements and translate them into well-scoped, prioritized engineering work.</li> <li>Drive healthy delivery practices, including sprint planning, estimation, code review, CI/CD, and release management, to ship reliably and predictably.</li> <li>Own reliability, uptime, and incident response for business-critical ERP and CRM platforms, putting in place monitoring, alerting, and on-call practices.</li> <li>Manage technical debt, scalability, and platform evolution, balancing short-term delivery against long-term maintainability and cost.</li> <li>Report progress, risks, trade-offs, and resourcing needs clearly to senior leadership, and represent the ERP and CRM engineering function across the company.</li> </ul> <h4>What we’re looking for</h4> <ul> <li>Proven experience managing and growing software engineering teams, with a track record of setting goals and OKRs, running performance management, and delivering against company objectives.</li> <li>Strong hands-on background in backend engineering with Python and PHP, ideally including ERPNext/Frappe and modern PHP frameworks.</li> <li>Solid understanding of ERP and CRM systems, business process automation, and integrations across finance, sales, and operations.</li> <li>Experience with API design, databases, CI/CD, and cloud infrastructure, and a strong bar for code quality, security, and reliability.</li> <li>Excellent stakeholder management and communication skills, with the ability to translate business goals into engineering execution.</li> </ul> <h4>Preferred experience</h4> <ul> <li>Hands-on experience with other major ERP systems such as SAP, Odoo, or Oracle.</li> <li>Experience with sales lead generation and workflow automation within CRM platforms.</li> <li>Exposure to AI and agentic AI, with an interest in applying it across ERP, CRM, and internal operations, is a strong plus.</li> </ul> <h4>Tech stack</h4> <ul> <li>Languages & frameworks: Python (Frappe/ERPNext), PHP (Laravel), SQL</li> <li>ERP & CRM: ERPNext, CRM platforms, custom business applications</li> <li>Databases & caching: MongoDB / MySQL, Redis</li> <li>Integration: REST APIs, webhooks, message queues</li> <li>DevOps & deployment: Docker, Git, CI/CD</li> <li>Cloud & infrastructure: AWS, GCP</li> <li>Ways of working: Agile / Scrum, OKRs, code review, performance management</li> </ul> <h4>Requirements</h4> <ul> <li>8+ years of software engineering experience, including 3+ years in an engineering management role</li> <li>Strong hands-on experience with Python and PHP development</li> <li>Experience with ERPNext/Frappe or other ERP platforms (SAP, Odoo, Oracle, etc.)</li> <li>Solid understanding of CRM systems, business process automation, and enterprise integrations</li> <li>Proven experience leading engineering teams, setting OKRs, and managing performance and career development</li> <li>Experience with APIs, databases, cloud infrastructure, CI/CD, and DevOps practices</li> <li>Strong stakeholder management and communication skills</li> <li>Experience in e-commerce, fintech, or high-growth technology environments is a plus</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Senior Software Engineer</strong></p><p><strong>Overview</strong></p><p>We are seeking a highly skilled Software Engineer with strong backend and full-stack capabilities to join our growing team in Jordan. The ideal candidate brings deep technical expertise, a passion for building scalable systems, and the ability to work within modern cloud‑native environments. This role involves designing, developing, and optimising distributed applications that support mission-critical operations.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Design, develop, and maintain high-quality software solutions using .NET (C#), JavaScript, or TypeScript.</p></li><li><p>Build and enhance microservices-based architectures and distributed systems.</p></li><li><p>Implement and optimise data storage solutions using PostgreSQL, Elasticsearch, and message‑queue technologies.</p></li><li><p>Develop and maintain RESTful APIs and event-driven components.</p></li><li><p>Collaborate with cross-functional teams to deliver secure, scalable, and high-performance applications.</p></li><li><p>Deploy, monitor, and troubleshoot applications in containerised environments using Kubernetes and Docker.</p></li><li><p>Contribute to CI/CD pipelines and ensure smooth, automated delivery processes.</p></li><li><p>Apply strong analytical and problem-solving skills to improve system performance and reliability.</p></li></ul><br><p><strong>Required Qualifications</strong></p><ul><li><p>5+ years of professional software development experience.</p></li><li><p>Strong proficiency in .NET (C#) and hands-on experience with the .NET ecosystem.</p></li><li><p>Solid experience with JavaScript or TypeScript.</p></li><li><p>Proven experience working with microservices and distributed system architectures.</p></li><li><p>Practical knowledge of PostgreSQL, Elasticsearch, and message‑queue technologies (e.g., RabbitMQ, Kafka).</p></li><li><p>Familiarity with Kubernetes, Docker, and modern CI/CD practices.</p></li><li><p>Strong understanding of RESTful API design and event-driven patterns.</p></li><li><p>A performance-driven mindset with attention to detail and optimisation.</p></li></ul><br><br><br><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education</strong></p><ul><li><p>Bachelor’s degree in computer science, Software Engineering, Computer Engineering, or a related technical field.</p></li><li><p>Master’s degree is a plus but not required.</p></li></ul><br><p><strong>Nice to Have</strong></p><ul><li><p>Experience with React.js or similar modern frontend frameworks.</p></li><li><p>Exposure to biometric devices such as fingerprint scanners, iris scanners, facial recognition systems, or signature‑capture devices.</p></li><li><p>Background in government, security, defence, or border‑control systems.</p></li><li><p>Knowledge of biometric standards such as ISO 19794, NIST, or related frameworks.</p></li></ul><br><p></p></section>

<p>Administer and maintain Amideast s major enterprise applications, including Moodle LMS, CRM, HR, and financial applications</p> <p>Manage user access, permissions, roles, and account lifecycle processes across all corporate applications</p> <p>Configure, deploy, and upgrade applications, modules, integrations, and application enhancements</p> <p>Monitor system availability, security, and performance using appropriate tools and reporting mechanisms</p> <p>Conduct root-cause analysis and implement improvements to maximize stability and efficiency</p> <p>Maintain connectivity between servers, SaaS platforms, PaaS tools, databases, and shared services</p> <p>Apply updates, patches, and security configurations across all managed applications</p> <p>Enforce organizational IT policies including access control, data protection, and acceptable use guidelines</p> <p>Work with HQ, regional offices, and business stakeholders to gather requirements, resolve application issues, and support program needs</p> <p>Provide technical guidance and advanced support for escalated helpdesk tickets</p> <p>Deliver topic-specific training to IT staff in field offices</p> <p>Create and maintain documentation for configurations, workflows, data mappings, and processes</p> <p>Coordinate and conduct testing including user acceptance testing for new releases and enhancements</p> <p>Support IT change management processes to ensure controlled deployment of updates</p> <p>Evaluate new software solutions, tools, and system upgrades; prepare recommendations for leadership</p> <p>Identify opportunities to improve efficiency, user experience, and operational workflows</p> <p>The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full time, temporary, or hybrid basis as designated).</p> <ul> <li>Computer (laptop or desktop)</li> <li>Printer/Photocopier/Scanner/Fax</li> <li>Telephone</li> </ul> <p>Up to 5% business travel may be needed to support the information Technology team. This position requires a non-standard work schedule aligned with U.S. Eastern Time. Typical hours involve a later start and extended evening availability to meet business needs. The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation. Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.</p> <p>Amideast is the leading American non-profit organization engaged in international education, training and development activities in the Middle East and North Africa. Position details are included below. If you already have a profile in our system, you will be directed to the Job Application wizard after signing in. If you do not have a profile, you must click "Create Profile" before applying for this job.</p><p><strong>Desired Candidate Profile</strong></p><h4>QUALIFICATIONS AND SKILLS</h4> <ul> <li>Bachelor s degree in Computer Science, Information Systems, Instructional Design, or related field</li> <li>Minimum of 4+ years hands-on experience in enterprise applications administration</li> <li>Experience with LMS platforms Moodle LMS highly preferred</li> <li>Prior experience supporting enterprise applications such as CRM, ERP, or HR systems</li> <li>Experience working in hybrid on-premise/cloud environments</li> <li>Strong proficiency with Linux and Windows Server environments</li> <li>Working knowledge of MS SQL, MySQL, MariaDB, or equivalent relational database systems</li> <li>Scripting ability with PowerShell and Bash</li> <li>Familiarity with web technologies (PHP, HTML5, CSS3, JavaScript, jQuery) used in LMS or web-based platform customization</li> <li>Understanding of core network concepts: DNS, DHCP, TCP/IP, Active Directory, firewalls, SSH, and database services</li> <li>Proven ability to troubleshoot applications, systems, and integration issues</li> <li>Proven hardware and software troubleshooting skills</li> <li>Excellent communication skills and the ability to translate technical issues into clear business terms</li> <li>Strong analytical and problem-solving skills</li> <li>Able to work independently, manage multiple priorities, and meet deadlines</li> <li>Collaborative mindset with the ability to work effectively with remote and cross-cultural teams</li> </ul>

<p>About Maqsam: Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p><p>Your Opportunity: We are seeking a highly experienced Senior Software Engineer to act as a technical pillar within our innovative engineering team. This role is ideal for a high-impact Individual who thrives on autonomy and scale. You will be responsible for driving massive, complex projects from conceptualization and architectural design all the way to implementation, deployment, and landing. You will operate at a high level, providing technical leadership across multiple teams. By working closely with product managers, leadership, and engineers across the company, you will shape our technical strategy, tackle our most difficult scaling challenges, and continuously broaden the capabilities of our cutting-edge AI and contact center solutions.</p><p>Your Top Responsibilities:</p><ul><li>End-to-End Ownership: Drive massive, cross-functional engineering projects from raw concept to successful production deployment and monitoring.</li><li>Architectural Leadership: Lead the design and architecture of highly available, scalable, and robust systems, services, and databases that span across multiple engineering teams.</li><li>Technical Force Multiplier: Set the standard for engineering excellence. Conduct rigorous code reviews, establish best practices, and improve our development and deployment pipelines and strategies.</li><li>Complex Problem Solving: Debug, profile, and troubleshoot the most complex systemic and performance issues within a high-concurrency, real-time SaaS environment.</li><li>Cross-Team Alignment: Act as a technical anchor, collaborating with various squads to ensure architectural consistency, and the strategic reduction of technical debt.</li><li>Mentorship: Elevate the entire engineering team by mentoring mid-level and junior engineers, guiding their technical growth, and helping ramp up new joiners.</li></ul><p>What We Expect from You:</p><ul><li>5+ years of software engineering experience , with a heavy focus on backend or full-stack development in a high-scale SaaS environment.</li><li>Elite Independent Contributor Capabilities: Proven track record of independently leading large-scale technical initiatives and delivering production-ready, highly optimized software.</li><li>Deep Architectural Knowledge: Advanced expertise in system design, distributed systems, caching strategies, and API design optimized for high availability.</li><li>Database Mastery: Extensive experience with relational databases (e.g., PostgreSQL), including schema design, query optimization, and handling data at scale.</li><li>Operational Excellence: Strong foundational knowledge of cloud infrastructure, observability, and deploying robust features.</li><li>Adaptability: A proven ability to rapidly learn, evaluate, and integrate bleeding-edge technologies and frameworks.</li></ul><p>Additional Information (Added Advantages):</p><ul><li>Leadership &amp; Management: While this is highly suited for an Individual Contributor, previous experience in engineering management, formal Tech Lead roles, or people management is a strong plus .</li><li>Domain Experience: Experience working on VoIP-related projects (WebRTC, SIP, etc.) or real-time communication platforms is a strong plus.</li><li>Stack Alignment: Deep expertise with Ruby on Rails (or similar frameworks), JavaScript/Vue.js (or comparable frontend frameworks), and PostgreSQL is preferred.</li><li>AI/LLM Exposure: Experience integrating or building around Large Language Models, machine learning pipelines, or data-heavy applications.</li><li>Education: A degree in Computer Science, Engineering, or a related field is preferred.</li></ul><p>What We Provide:</p><ul><li>Join a world-class team at Maqsam, where your growth is our priority. Here s what you can expect:</li><li>High-Impact Work: The autonomy to drive massive projects that directly impact our core business and thousands of users.</li><li>A Collaborative and Friendly Environment: Work with talented, seasoned professionals who are passionate about what they do.</li><li>Personal and Professional Growth: Opportunities to learn, lead, and cement yourself as a world-class engineering leader.</li><li>Fair Compensation: We deeply value your contribution and expertise.</li><li>Transparency: A culture that thrives on open communication and flat technical discussions.</li><li>Benefits: First-class health insurance, and more.</li><li>Part of Something Big: Be proud of being part of the most exciting AI-powered SaaS business in the MENA region.</li></ul><p>Ready to lead at Maqsam? Apply now! #LI-DNI</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of software engineering experience , with a heavy focus on backend or full-stack development in a high-scale SaaS environment.</li><li>Elite Independent Contributor Capabilities: Proven track record of independently leading large-scale technical initiatives and delivering production-ready, highly optimized software.</li><li>Deep Architectural Knowledge: Advanced expertise in system design, distributed systems, caching strategies, and API design optimized for high availability.</li><li>Database Mastery: Extensive experience with relational databases (e.g., PostgreSQL), including schema design, query optimization, and handling data at scale.</li><li>Operational Excellence: Strong foundational knowledge of cloud infrastructure, observability, and deploying robust features.</li><li>Adaptability: A proven ability to rapidly learn, evaluate, and integrate bleeding-edge technologies and frameworks.</li></ul><p>Additional Information (Added Advantages):</p><ul><li>Leadership &amp; Management: While this is highly suited for an Individual Contributor, previous experience in engineering management, formal Tech Lead roles, or people management is a strong plus .</li><li>Domain Experience: Experience working on VoIP-related projects (WebRTC, SIP, etc.) or real-time communication platforms is a strong plus.</li><li>Stack Alignment: Deep expertise with Ruby on Rails (or similar frameworks), JavaScript/Vue.js (or comparable frontend frameworks), and PostgreSQL is preferred.</li><li>AI/LLM Exposure: Experience integrating or building around Large Language Models, machine learning pipelines, or data-heavy applications.</li><li>Education: A degree in Computer Science, Engineering, or a related field is preferred.</li></ul>

<p><h4>About the opportunity</h4> <p>We are hiring on behalf of a major government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious applied AI programs.</p> <p>This organisation is creating AI-powered products and platforms that will transform public services across the Emirate. The work spans retrieval systems, agent-based workflows, sovereign AI infrastructure, and production-grade applications that must operate securely, reliably, and at scale.</p> <p>This is an opportunity to build highly impactful AI products used in real-world government environments where quality, trust, and operational excellence are essential.</p> <h4>Role overview</h4> <p>We are looking for a senior AI product engineer to own the end-to-end delivery of AI-powered products.</p> <p>You will design and build the retrieval pipelines and agent workflows that power intelligent applications, the backend services that support them, and the user interfaces that deliver value to end users. This role combines applied AI engineering with strong product judgment.</p> <p>You should be comfortable working across the full stack—from Python-based AI systems and APIs to React frontends—and accountable for how your products perform in production.</p> <p>At the senior level, you will:</p> <ul> <li>Own AI product features from concept through production</li> <li>Build and optimize RAG pipelines and agent-based systems</li> <li>Develop backend services and modern user interfaces</li> <li>Make sound technical and product decisions</li> <li>Use AI coding tools such as Codex, Claude Code, or similar as part of your daily workflow</li> </ul> <h4>Key responsibilities</h4> <p><strong>End-to-end AI product development</strong></p> <ul> <li>Design and build AI-powered assistants, copilots, and automation tools</li> <li>Architect retrieval-augmented generation (RAG) pipelines, including ingestion, embeddings, vector search, and reranking</li> <li>Develop agent-based workflows with tool use, planning, and multi-step reasoning</li> <li>Build reusable AI components and integration libraries for multiple products</li> </ul> <p><strong>Full-stack engineering</strong></p> <ul> <li>Build React and Next.js interfaces with streaming responses and conversational experiences</li> <li>Develop backend APIs and services in Python, Java/Kotlin, or Node.js</li> <li>Work with PostgreSQL, Redis, DocumentDB, Azure Blob Storage, and vector databases such as pgvector or Qdrant</li> <li>Instrument AI systems using Langfuse and Grafana for tracing and observability</li> </ul> <p><strong>Product ownership & engineering excellence</strong></p> <ul> <li>Evaluate product requirements and ensure solutions solve the right problems</li> <li>Optimize systems for reliability, latency, and user trust</li> <li>Document technical decisions and architecture clearly</li> <li>Mentor engineers and contribute to engineering best practices</li> </ul> <h4>Basic qualifications</h4> <ul> <li>7+ years of software engineering experience</li> <li>Proven experience shipping end-to-end product features across AI, backend, and frontend layers</li> <li>Strong proficiency in Python and experience building LLM-powered systems</li> <li>Solid React fundamentals, including state management, accessibility, and performance</li> <li>Experience building production APIs in Python, Java/Kotlin, or Node.js</li> <li>Working knowledge of PostgreSQL and relational schema design</li> <li>Understanding of common LLM production challenges such as hallucination, latency, and context degradation</li> <li>Practical use of AI coding assistants such as Codex or Claude Code</li> <li>Strong system design, testing, debugging, and performance optimization skills</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Experience with LangGraph, LangChain, Semantic Kernel, AutoGen, or CrewAI</li> <li>Experience designing streaming APIs with SSE or WebSockets</li> <li>Strong familiarity with Next.js, Tailwind CSS, TanStack Query, and Zustand</li> <li>Experience deploying AI applications on Azure using Docker and CI/CD pipelines</li> <li>Familiarity with vector databases such as Qdrant or pgvector</li> <li>Experience working in government, public sector, financial services, or other regulated environments</li> </ul> <h4>Technology stack</h4> <ul> <li>Frontend: React, Next.js, Tailwind CSS</li> <li>Backend: Python, Java, Kotlin, Node.js</li> <li>AI & LLM: LangChain, LangGraph, Microsoft Agent Framework, vector databases, OCR, ASR, TTS</li> <li>Data: PostgreSQL, Redis, DocumentDB, Azure Blob Storage</li> <li>Observability: Langfuse, Grafana</li> <li>Infrastructure: Docker, Azure, CI/CD pipelines</li> <li>AI development: Codex, Claude Code, OpenCode</li> </ul> <h4>What we’re looking for</h4> <p>You are an engineer who:</p> <ul> <li>Takes ownership across the full product lifecycle</li> <li>Balances technical depth with strong product judgment</li> <li>Builds AI products that users trust in production</li> <li>Makes evidence-based decisions</li> <li>Communicates clearly and proactively</li> <li>Embraces AI-native development practices</li> </ul> <h4>Why apply?</h4> <p>This is an opportunity to help shape the future of AI-powered public services in Abu Dhabi.</p> <p>You’ll work on meaningful products with real-world impact, solving complex challenges in applied AI, product engineering, and large-scale deployment.</p></p><p></p>

<p><h4>About the opportunity</h4> <p>We are hiring on behalf of a major government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious applied AI programs.</p> <p>This organisation is creating AI-powered products and platforms that will transform public services across the Emirate. The work spans retrieval systems, agent-based workflows, sovereign AI infrastructure, and production-grade applications that must operate securely, reliably, and at scale.</p> <p>This is an opportunity to build highly impactful AI products used in real-world government environments where quality, trust, and operational excellence are essential.</p> <h4>Role overview</h4> <p>We are looking for a senior AI product engineer to own the end-to-end delivery of AI-powered products.</p> <p>You will design and build the retrieval pipelines and agent workflows that power intelligent applications, the backend services that support them, and the user interfaces that deliver value to end users. This role combines applied AI engineering with strong product judgment.</p> <p>You should be comfortable working across the full stack—from Python-based AI systems and APIs to React frontends—and accountable for how your products perform in production.</p> <p>At the senior level, you will:</p> <ul> <li>Own AI product features from concept through production</li> <li>Build and optimize RAG pipelines and agent-based systems</li> <li>Develop backend services and modern user interfaces</li> <li>Make sound technical and product decisions</li> <li>Use AI coding tools such as Codex, Claude Code, or similar as part of your daily workflow</li> </ul> <h4>Key responsibilities</h4> <p><strong>End-to-end AI product development</strong></p> <ul> <li>Design and build AI-powered assistants, copilots, and automation tools</li> <li>Architect retrieval-augmented generation (RAG) pipelines, including ingestion, embeddings, vector search, and reranking</li> <li>Develop agent-based workflows with tool use, planning, and multi-step reasoning</li> <li>Build reusable AI components and integration libraries for multiple products</li> </ul> <p><strong>Full-stack engineering</strong></p> <ul> <li>Build React and Next.js interfaces with streaming responses and conversational experiences</li> <li>Develop backend APIs and services in Python, Java/Kotlin, or Node.js</li> <li>Work with PostgreSQL, Redis, DocumentDB, Azure Blob Storage, and vector databases such as pgvector or Qdrant</li> <li>Instrument AI systems using Langfuse and Grafana for tracing and observability</li> </ul> <p><strong>Product ownership & engineering excellence</strong></p> <ul> <li>Evaluate product requirements and ensure solutions solve the right problems</li> <li>Optimize systems for reliability, latency, and user trust</li> <li>Document technical decisions and architecture clearly</li> <li>Mentor engineers and contribute to engineering best practices</li> </ul> <h4>Basic qualifications</h4> <ul> <li>7+ years of software engineering experience</li> <li>Proven experience shipping end-to-end product features across AI, backend, and frontend layers</li> <li>Strong proficiency in Python and experience building LLM-powered systems</li> <li>Solid React fundamentals, including state management, accessibility, and performance</li> <li>Experience building production APIs in Python, Java/Kotlin, or Node.js</li> <li>Working knowledge of PostgreSQL and relational schema design</li> <li>Understanding of common LLM production challenges such as hallucination, latency, and context degradation</li> <li>Practical use of AI coding assistants such as Codex or Claude Code</li> <li>Strong system design, testing, debugging, and performance optimization skills</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Experience with LangGraph, LangChain, Semantic Kernel, AutoGen, or CrewAI</li> <li>Experience designing streaming APIs with SSE or WebSockets</li> <li>Strong familiarity with Next.js, Tailwind CSS, TanStack Query, and Zustand</li> <li>Experience deploying AI applications on Azure using Docker and CI/CD pipelines</li> <li>Familiarity with vector databases such as Qdrant or pgvector</li> <li>Experience working in government, public sector, financial services, or other regulated environments</li> </ul> <h4>Technology stack</h4> <ul> <li>Frontend: React, Next.js, Tailwind CSS</li> <li>Backend: Python, Java, Kotlin, Node.js</li> <li>AI & LLM: LangChain, LangGraph, Microsoft Agent Framework, vector databases, OCR, ASR, TTS</li> <li>Data: PostgreSQL, Redis, DocumentDB, Azure Blob Storage</li> <li>Observability: Langfuse, Grafana</li> <li>Infrastructure: Docker, Azure, CI/CD pipelines</li> <li>AI development: Codex, Claude Code, OpenCode</li> </ul> <h4>What we’re looking for</h4> <p>You are an engineer who:</p> <ul> <li>Takes ownership across the full product lifecycle</li> <li>Balances technical depth with strong product judgment</li> <li>Builds AI products that users trust in production</li> <li>Makes evidence-based decisions</li> <li>Communicates clearly and proactively</li> <li>Embraces AI-native development practices</li> </ul> <h4>Why apply?</h4> <p>This is an opportunity to help shape the future of AI-powered public services in Abu Dhabi.</p> <p>You’ll work on meaningful products with real-world impact, solving complex challenges in applied AI, product engineering, and large-scale deployment.</p></p><p></p>

<p>Description About the Opportunity We are hiring on behalf of a leading government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious AI programs. This organisation is creating the infrastructure, platforms, and products that will enable government entities to operate as AI-native institutions. The work spans sovereign AI infrastructure, event-driven systems, and production-grade applications that support critical public services. This is an opportunity to work on highly impactful systems where reliability, scalability, and security are essential. Role Overview We are looking for a Senior Backend Engineer to design, build, and operate the backend platform that powers advanced AI and data products. You will own core services, APIs, event pipelines, and data infrastructure that support production systems at scale. This role is backend-focused and requires deep expertise in distributed systems, cloud infrastructure, Kubernetes, and database reliability. While you do not need to be an AI specialist, you should be comfortable building the platform foundations that modern AI applications depend on. At the senior level, you will: Architect and own major backend subsystems end-to-end Lead reliability and operational excellence initiatives Mentor other engineers and contribute to technical standards Collaborate with senior technical leadership to shape platform direction Use AI coding tools such as Codex, Claude Code, or similar in your daily workflow Key Responsibilities Backend Services & Event-Driven Architecture Design, build, and operate scalable backend services and APIs Develop event-driven systems using Kafka, Azure Service Bus, or Azure Event Hubs Build data pipelines, ETL processes, and shared platform abstractions Manage PostgreSQL, caching, and object storage infrastructure Cloud Infrastructure & Reliability Deploy and operate containerized services on Kubernetes Build CI/CD pipelines and infrastructure-as-code using Terraform Manage cloud infrastructure on Azure Define and monitor SLOs, metrics, logging, tracing, and alerting Lead incident response, root-cause analysis, and postmortems Security, Standards & Mentorship Implement secure engineering practices and compliance requirements Contribute to IAM, secrets management, network policy, and zero-trust architecture Mentor engineers through design reviews and code reviews Basic Qualifications 7+ years of backend or platform engineering experience Strong expertise in distributed systems and event-driven architecture Proficiency in Python, Java/Kotlin, or Go Hands-on experience with Azure (AWS or GCP experience also valued) Production experience with Docker and Kubernetes Strong knowledge of PostgreSQL at scale Experience with observability, SLOs, and incident response Practical use of AI coding assistants such as Codex or Claude Code Excellent written and verbal communication skills Preferred Qualifications Experience building internal developer platforms and shared tooling Service mesh experience (Istio, Linkerd) Familiarity with CQRS, event sourcing, sagas, and outbox patterns Experience with Redis, Elasticsearch, or OpenSearch Exposure to AI infrastructure such as retrieval pipelines and model serving Security experience in regulated environments Experience working in government, defense, financial services, or similar sectors Technology Stack  Languages: Python, Java, Kotlin, Go  APIs: REST, gRPC, WebSockets, SSE  Event Streaming: Kafka, Azure Service Bus, Azure Event Hubs  Data: PostgreSQL, Redis, DocumentDB, Azure Blob Storage  Infrastructure: Azure, Docker, Kubernetes, Terraform  Observability: Prometheus, Grafana, OpenTelemetry  Security: Entra ID, RBAC, Secrets Management, Zero Trust  AI Development: Codex, Claude Code, OpenCode What We’re Looking For You are an engineer who: Takes full ownership from design to production operations Builds reliable, scalable systems with strong operational discipline Makes evidence-based technical decisions Mentors others and raises the engineering bar Communicates clearly and proactively Embraces AI-native engineering practices Why Apply? This role offers the opportunity to work on highly consequential systems that will shape the future of AI-powered public services. You’ll join a world-class engineering environment tackling complex challenges in backend infrastructure, distributed systems, and cloud architecture—while delivering meaningful impact at a national scale.</p><p></p>

<p>Description About the Opportunity We are hiring on behalf of a leading government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious AI programs. This organisation is creating the infrastructure, platforms, and products that will enable government entities to operate as AI-native institutions. The work spans sovereign AI infrastructure, event-driven systems, and production-grade applications that support critical public services. This is an opportunity to work on highly impactful systems where reliability, scalability, and security are essential. Role Overview We are looking for a Senior Backend Engineer to design, build, and operate the backend platform that powers advanced AI and data products. You will own core services, APIs, event pipelines, and data infrastructure that support production systems at scale. This role is backend-focused and requires deep expertise in distributed systems, cloud infrastructure, Kubernetes, and database reliability. While you do not need to be an AI specialist, you should be comfortable building the platform foundations that modern AI applications depend on. At the senior level, you will: Architect and own major backend subsystems end-to-end Lead reliability and operational excellence initiatives Mentor other engineers and contribute to technical standards Collaborate with senior technical leadership to shape platform direction Use AI coding tools such as Codex, Claude Code, or similar in your daily workflow Key Responsibilities Backend Services & Event-Driven Architecture Design, build, and operate scalable backend services and APIs Develop event-driven systems using Kafka, Azure Service Bus, or Azure Event Hubs Build data pipelines, ETL processes, and shared platform abstractions Manage PostgreSQL, caching, and object storage infrastructure Cloud Infrastructure & Reliability Deploy and operate containerized services on Kubernetes Build CI/CD pipelines and infrastructure-as-code using Terraform Manage cloud infrastructure on Azure Define and monitor SLOs, metrics, logging, tracing, and alerting Lead incident response, root-cause analysis, and postmortems Security, Standards & Mentorship Implement secure engineering practices and compliance requirements Contribute to IAM, secrets management, network policy, and zero-trust architecture Mentor engineers through design reviews and code reviews Basic Qualifications 7+ years of backend or platform engineering experience Strong expertise in distributed systems and event-driven architecture Proficiency in Python, Java/Kotlin, or Go Hands-on experience with Azure (AWS or GCP experience also valued) Production experience with Docker and Kubernetes Strong knowledge of PostgreSQL at scale Experience with observability, SLOs, and incident response Practical use of AI coding assistants such as Codex or Claude Code Excellent written and verbal communication skills Preferred Qualifications Experience building internal developer platforms and shared tooling Service mesh experience (Istio, Linkerd) Familiarity with CQRS, event sourcing, sagas, and outbox patterns Experience with Redis, Elasticsearch, or OpenSearch Exposure to AI infrastructure such as retrieval pipelines and model serving Security experience in regulated environments Experience working in government, defense, financial services, or similar sectors Technology Stack  Languages: Python, Java, Kotlin, Go  APIs: REST, gRPC, WebSockets, SSE  Event Streaming: Kafka, Azure Service Bus, Azure Event Hubs  Data: PostgreSQL, Redis, DocumentDB, Azure Blob Storage  Infrastructure: Azure, Docker, Kubernetes, Terraform  Observability: Prometheus, Grafana, OpenTelemetry  Security: Entra ID, RBAC, Secrets Management, Zero Trust  AI Development: Codex, Claude Code, OpenCode What We’re Looking For You are an engineer who: Takes full ownership from design to production operations Builds reliable, scalable systems with strong operational discipline Makes evidence-based technical decisions Mentors others and raises the engineering bar Communicates clearly and proactively Embraces AI-native engineering practices Why Apply? This role offers the opportunity to work on highly consequential systems that will shape the future of AI-powered public services. You’ll join a world-class engineering environment tackling complex challenges in backend infrastructure, distributed systems, and cloud architecture—while delivering meaningful impact at a national scale.</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Maqsam: Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience.<br> Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.<br> Your Opportunity: We are seeking a highly experienced Senior Software Engineer to act as a technical pillar within our innovative engineering team.<br> This role is ideal for a high-impact Individual who thrives on autonomy and scale.<br> You will be responsible for driving massive, complex projects from conceptualization and architectural design all the way to implementation, deployment, and landing.<br> You will operate at a high level, providing technical leadership across multiple teams.<br> By working closely with product managers, leadership, and engineers across the company, you will shape our technical strategy, tackle our most difficult scaling challenges, and continuously broaden the capabilities of our cutting-edge AI and contact center solutions.<br> Your Top Responsibilities: End-to-End Ownership: Drive massive, cross-functional engineering projects from raw concept to successful production deployment and monitoring.<br> Architectural Leadership: Lead the design and architecture of highly available, scalable, and robust systems, services, and databases that span across multiple engineering teams.<br> Technical Force Multiplier: Set the standard for engineering excellence.<br> Conduct rigorous code reviews, establish best practices, and improve our development and deployment pipelines and strategies.<br> Complex Problem Solving: Debug, profile, and troubleshoot the most complex systemic and performance issues within a high-concurrency, real-time SaaS environment.<br> Cross-Team Alignment: Act as a technical anchor, collaborating with various squads to ensure architectural consistency, and the strategic reduction of technical debt.<br> Mentorship: Elevate the entire engineering team by mentoring mid-level and junior engineers, guiding their technical growth, and helping ramp up new joiners.<br> What We Expect from You: 5+ years of software engineering experience , with a heavy focus on backend or full-stack development in a high-scale SaaS environment.<br> Elite Independent Contributor Capabilities: Proven track record of independently leading large-scale technical initiatives and delivering production-ready, highly optimized software.<br> Deep Architectural Knowledge: Advanced expertise in system design, distributed systems, caching strategies, and API design optimized for high availability.<br> Database Mastery: Extensive experience with relational databases (e.<br>g., PostgreSQL), including schema design, query optimization, and handling data at scale.<br> Operational Excellence: Strong foundational knowledge of cloud infrastructure, observability, and deploying robust features.<br> Adaptability: A proven ability to rapidly learn, evaluate, and integrate bleeding-edge technologies and frameworks.<br> Additional Information (Added Advantages): Leadership &amp; Management: While this is highly suited for an Individual Contributor, previous experience in engineering management, formal Tech Lead roles, or people management is a strong plus .<br> Domain Experience: Experience working on VoIP-related projects (WebRTC, SIP, etc.<br>) or real-time communication platforms is a strong plus.<br> Stack Alignment: Deep expertise with Ruby on Rails (or similar frameworks), JavaScript/Vue.<br>js (or comparable frontend frameworks), and PostgreSQL is preferred.<br> AI/LLM Exposure: Experience integrating or building around Large Language Models, machine learning pipelines, or data-heavy applications.<br> Education: A degree in Computer Science, Engineering, or a related field is preferred.<br> What We Provide: Join a world-class team at Maqsam, where your growth is our priority.<br> Here’s what you can expect: High-Impact Work: The autonomy to drive massive projects that directly impact our core business and thousands of users.<br> A Collaborative and Friendly Environment: Work with talented, seasoned professionals who are passionate about what they do.<br> Personal and Professional Growth: Opportunities to learn, lead, and cement yourself as a world-class engineering leader.<br> Fair Compensation: We deeply value your contribution and expertise.<br> Transparency: A culture that thrives on open communication and flat technical discussions.<br> Benefits: First-class health insurance, and more.<br> Part of Something Big: Be proud of being part of the most exciting AI-powered SaaS business in the MENA region.<br> Ready to lead at Maqsam?<br> Apply now! #LI-DNI</span> </div>

<p>We are seeking a Backend Software Engineer to join our innovative team at Maqsam. This role is ideal for those eager to develop their technical skills in a dynamic SaaS environment. You will participate in various stages of software development, from design to deployment, making significant contributions to our cutting-edge contact center solutions. In this role, you'll work closely with tech leads, senior engineers, and operations managers, gaining crucial industry experience and contributing to projects that enhance user experiences and broaden our product s capabilities.</p><p>Your Top Responsibilities:</p><ul><li>Translate business requirements into well-defined technical solutions and implement them to achieve the desired functionality.</li><li>Debug and troubleshoot complex software issues in a high-availability environment.</li><li>Optimize system performance through rigorous testing and code refinement.</li><li>Collaborate with cross-functional teams to integrate new technologies and frameworks.</li><li>Conduct code reviews to ensure code quality and implementation of best practices.</li><li>Document development processes, code changes, and other critical information accurately.</li><li>Participate in the design and architecture decisions of our internal systems and databases.</li><li>Support junior software engineers and participate in ramping up new joiners.</li></ul><p>What We Expect from You</p><ul><li>Experience with backend or full-stack web development is a MUST , focusing on scalable and robust system design.</li><li>Proven ability in writing high-quality, readable, and scalable code.</li><li>Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.</li><li>Experience with relational databases and their integration into systems.</li><li>Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.</li><li>Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.</li><li>Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.</li></ul><p>Additional Information:</p><ul><li>3-5 years of experience in backend or full-stack web development.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.</li><li>A commitment to continuous professional development and eagerness to learn new technologies.</li><li>A degree in Computer Science, Engineering, or a related field is preferred.</li><li>Experience in mobile development is a plus.</li><li>Experience working on VoIP-related projects is a plus.</li><li>Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.</li></ul><p>What We Provide:</p><ul><li>Join a world-class team at Maqsam, where your growth is our priority. Here s what you can expect:</li><li>A Collaborative and Friendly Environment.</li><li>Personal and Professional Growth: Opportunities to learn and become a world-class professional.</li><li>Fair Compensation: We value your contribution.</li><li>Transparency: A culture that thrives on open communication.</li><li>Benefits: First-class health insurance, and more.</li><li>Part of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li></ul><p>Ready to join Maqsam's team? Apply now!</p><p><strong>Desired Candidate Profile</strong></p><p>What We Expect from You</p><ul><li>Experience with backend or full-stack web development is a MUST , focusing on scalable and robust system design.</li><li>Proven ability in writing high-quality, readable, and scalable code.</li><li>Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.</li><li>Experience with relational databases and their integration into systems.</li><li>Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.</li><li>Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.</li><li>Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.</li></ul><p>Additional Information:</p><ul><li>3-5 years of experience in backend or full-stack web development.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.</li><li>A commitment to continuous professional development and eagerness to learn new technologies.</li><li>A degree in Computer Science, Engineering, or a related field is preferred.</li><li>Experience in mobile development is a plus.</li><li>Experience working on VoIP-related projects is a plus.</li><li>Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.</li></ul>

<p><h4>Description</h4> <p>About the opportunity<br> We are hiring on behalf of a major government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious applied AI programs. This organisation is developing the infrastructure and platforms that enable AI-powered public services at scale. The work spans sovereign model serving, vector infrastructure, retrieval systems, developer tooling, and deployment platforms that support critical government applications. This is a rare opportunity to build foundational AI infrastructure with significant real-world impact, in an environment where performance, reliability, and security are mission-critical.</p> <h4>Role overview</h4> <p>We are seeking a Staff AI Platform Engineer to own the platform infrastructure that enables engineering teams to build and operate AI systems efficiently and reliably. This is a senior individual contributor role focused on model serving, vector infrastructure, data pipelines, observability, and deployment platforms. Your success will be measured by the productivity and reliability gains you enable for other engineers.</p> <p>You will combine deep platform engineering expertise with a strong understanding of AI workload requirements, including inference performance, retrieval systems, and operational complexity.</p> <p>At the staff level, you will:</p> <ul> <li>Define and evolve the technical foundations of the AI platform</li> <li>Build systems that accelerate engineering teams across the organisation</li> <li>Set standards for reliability, security, and scalability</li> <li>Lead architecture decisions and evaluate emerging technologies</li> <li>Use AI coding tools such as Codex, Claude Code, or similar as part of your daily workflow</li> </ul> <h4>Key responsibilities</h4> <p><strong>AI platform infrastructure</strong><br> Design and operate model serving infrastructure using vLLM, TGI, TensorRT-LLM, or similar technologies.<br> Build and manage vector infrastructure, embedding pipelines, and retrieval systems.<br> Develop data pipelines for document ingestion, transformation, and storage.<br> Own deployment platforms, CI/CD pipelines, and infrastructure-as-code.</p> <p><strong>Observability & reliability</strong><br> Build observability across the AI stack, including latency, throughput, and model behavior monitoring.<br> Define SLOs, perform capacity planning, and lead reliability engineering initiatives.<br> Lead incident response, root-cause analysis, and postmortems.<br> Establish platform standards for operational excellence.</p> <p><strong>Force multiplication</strong><br> Build reusable internal tooling, SDKs, and deployment patterns.<br> Partner with engineering teams to translate infrastructure needs into scalable platform capabilities.<br> Mentor engineers and raise technical standards across the organisation.</p> <h4>Basic qualifications</h4> <ul> <li>10+ years of platform, infrastructure, or backend engineering experience</li> <li>Proven experience operating at staff or principal engineer level</li> <li>Deep expertise in Azure (AWS or GCP also valued)</li> <li>Strong Kubernetes and Docker experience</li> <li>Hands-on experience with Terraform, CI/CD pipelines, and infrastructure-as-code</li> <li>Experience building production data pipelines</li> <li>Proficiency in Python, Java/Kotlin, or Go</li> <li>Strong PostgreSQL knowledge at production scale</li> <li>Experience with distributed tracing, metrics, logging, and alerting</li> <li>Practical use of AI coding assistants such as Codex or Claude Code</li> <li>Excellent written and verbal communication skills</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Experience building RAG systems and retrieval infrastructure</li> <li>Experience with LangGraph, LangChain, Semantic Kernel, or similar frameworks</li> <li>Hands-on experience with GPU-based inference infrastructure</li> <li>Experience with vector databases such as pgvector, Qdrant, Pinecone, or Weaviate</li> <li>Familiarity with LLM inference optimization and evaluation frameworks</li> <li>Experience with speech and conversational AI systems</li> <li>Experience building internal developer platforms</li> <li>Security and compliance experience in highly regulated environments</li> </ul> <h4>Technology stack</h4> <p><strong>Backend & platform:</strong> Python, Java, Kotlin, Go, REST, gRPC<br> <strong>AI infrastructure:</strong> vLLM, TGI, TensorRT-LLM, GPU Serving<br> <strong>AI & LLM:</strong> LangChain, LangGraph, Microsoft Agent Framework, vector databases<br> <strong>Data:</strong> PostgreSQL, Redis, DocumentDB, Azure Blob Storage<br> <strong>Infrastructure:</strong> Azure, Docker, Kubernetes, Terraform, CI/CD<br> <strong>Observability:</strong> Langfuse, Grafana, Prometheus, OpenTelemetry<br> <strong>Security:</strong> Entra ID, RBAC, Secrets Management, Zero Trust<br> <strong>AI development:</strong> Codex, Claude Code, OpenCode</p> <h4>What we’re looking for</h4> <p>You are an engineer who:</p> <ul> <li>Thinks in systems and enables others to move faster</li> <li>Designs infrastructure that is reliable, scalable, and easy to operate</li> <li>Grounds technical decisions in evidence and operational data</li> <li>Raises engineering standards through architecture and mentorship</li> <li>Communicates clearly and transparently</li> <li>Embraces AI-native development practices</li> </ul> <h4>Why apply?</h4> <p>This role offers the opportunity to shape the technical foundations of a world-class AI platform supporting transformative public services in Abu Dhabi. You will tackle complex infrastructure challenges at the intersection of AI, cloud computing, and platform engineering while delivering meaningful impact at a national scale.</p></p><p></p>

<p><h4>Description</h4> <p>About the opportunity<br> We are hiring on behalf of a major government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious applied AI programs. This organisation is developing the infrastructure and platforms that enable AI-powered public services at scale. The work spans sovereign model serving, vector infrastructure, retrieval systems, developer tooling, and deployment platforms that support critical government applications. This is a rare opportunity to build foundational AI infrastructure with significant real-world impact, in an environment where performance, reliability, and security are mission-critical.</p> <h4>Role overview</h4> <p>We are seeking a Staff AI Platform Engineer to own the platform infrastructure that enables engineering teams to build and operate AI systems efficiently and reliably. This is a senior individual contributor role focused on model serving, vector infrastructure, data pipelines, observability, and deployment platforms. Your success will be measured by the productivity and reliability gains you enable for other engineers.</p> <p>You will combine deep platform engineering expertise with a strong understanding of AI workload requirements, including inference performance, retrieval systems, and operational complexity.</p> <p>At the staff level, you will:</p> <ul> <li>Define and evolve the technical foundations of the AI platform</li> <li>Build systems that accelerate engineering teams across the organisation</li> <li>Set standards for reliability, security, and scalability</li> <li>Lead architecture decisions and evaluate emerging technologies</li> <li>Use AI coding tools such as Codex, Claude Code, or similar as part of your daily workflow</li> </ul> <h4>Key responsibilities</h4> <p><strong>AI platform infrastructure</strong><br> Design and operate model serving infrastructure using vLLM, TGI, TensorRT-LLM, or similar technologies.<br> Build and manage vector infrastructure, embedding pipelines, and retrieval systems.<br> Develop data pipelines for document ingestion, transformation, and storage.<br> Own deployment platforms, CI/CD pipelines, and infrastructure-as-code.</p> <p><strong>Observability & reliability</strong><br> Build observability across the AI stack, including latency, throughput, and model behavior monitoring.<br> Define SLOs, perform capacity planning, and lead reliability engineering initiatives.<br> Lead incident response, root-cause analysis, and postmortems.<br> Establish platform standards for operational excellence.</p> <p><strong>Force multiplication</strong><br> Build reusable internal tooling, SDKs, and deployment patterns.<br> Partner with engineering teams to translate infrastructure needs into scalable platform capabilities.<br> Mentor engineers and raise technical standards across the organisation.</p> <h4>Basic qualifications</h4> <ul> <li>10+ years of platform, infrastructure, or backend engineering experience</li> <li>Proven experience operating at staff or principal engineer level</li> <li>Deep expertise in Azure (AWS or GCP also valued)</li> <li>Strong Kubernetes and Docker experience</li> <li>Hands-on experience with Terraform, CI/CD pipelines, and infrastructure-as-code</li> <li>Experience building production data pipelines</li> <li>Proficiency in Python, Java/Kotlin, or Go</li> <li>Strong PostgreSQL knowledge at production scale</li> <li>Experience with distributed tracing, metrics, logging, and alerting</li> <li>Practical use of AI coding assistants such as Codex or Claude Code</li> <li>Excellent written and verbal communication skills</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Experience building RAG systems and retrieval infrastructure</li> <li>Experience with LangGraph, LangChain, Semantic Kernel, or similar frameworks</li> <li>Hands-on experience with GPU-based inference infrastructure</li> <li>Experience with vector databases such as pgvector, Qdrant, Pinecone, or Weaviate</li> <li>Familiarity with LLM inference optimization and evaluation frameworks</li> <li>Experience with speech and conversational AI systems</li> <li>Experience building internal developer platforms</li> <li>Security and compliance experience in highly regulated environments</li> </ul> <h4>Technology stack</h4> <p><strong>Backend & platform:</strong> Python, Java, Kotlin, Go, REST, gRPC<br> <strong>AI infrastructure:</strong> vLLM, TGI, TensorRT-LLM, GPU Serving<br> <strong>AI & LLM:</strong> LangChain, LangGraph, Microsoft Agent Framework, vector databases<br> <strong>Data:</strong> PostgreSQL, Redis, DocumentDB, Azure Blob Storage<br> <strong>Infrastructure:</strong> Azure, Docker, Kubernetes, Terraform, CI/CD<br> <strong>Observability:</strong> Langfuse, Grafana, Prometheus, OpenTelemetry<br> <strong>Security:</strong> Entra ID, RBAC, Secrets Management, Zero Trust<br> <strong>AI development:</strong> Codex, Claude Code, OpenCode</p> <h4>What we’re looking for</h4> <p>You are an engineer who:</p> <ul> <li>Thinks in systems and enables others to move faster</li> <li>Designs infrastructure that is reliable, scalable, and easy to operate</li> <li>Grounds technical decisions in evidence and operational data</li> <li>Raises engineering standards through architecture and mentorship</li> <li>Communicates clearly and transparently</li> <li>Embraces AI-native development practices</li> </ul> <h4>Why apply?</h4> <p>This role offers the opportunity to shape the technical foundations of a world-class AI platform supporting transformative public services in Abu Dhabi. You will tackle complex infrastructure challenges at the intersection of AI, cloud computing, and platform engineering while delivering meaningful impact at a national scale.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>We are looking for a highly motivated and passionate candidate to </span><span>contributes primarily to the back-end development track — supporting the design, development, and sustained delivery of server-side services, APIs, data infrastructure, and telecom integration layers that power the division's solutions. Executes assigned development tasks under the technical guidance and direction of the Division Leader, progressively building depth across the division's technology stack while contributing to code quality, testing, and documentation.</span></p><br><p><span>Main Responsibilities, will include but will not be limited to:</span></p><br><ul><li><p><span>Study business and sales requirements and subsequently develop them into back-end solutions, as well as test and integrate them with current systems, contributing to the optimization of implemented systems</span></p><br></li><li><p><span>Monitor the performance of servers and applications and ensure the day-to-day smooth running of systems, supporting proper utilization in line with the function's requirements and overall business objectives.</span></p><br></li><li><p><span>Develop technical solutions, platforms, and changes based on business or technical needs</span></p><br></li><li><p><span>Develop programs and integration back-ends for Business Support Systems and Customer Care Applications and touchpoints, including FTTH Contractors, Corporate SMS, CMS back-ends, CMS adapters, HR Solutions, Commission Engines, CDRs back-ends, and similar systems.</span></p><br></li><li><p><span>Work alongside front-end and mobile developers within the division to implement the back-ends and APIs needed for the delivered solutions, aligning on contracts and integration points.</span></p><br></li><li><p><span>Use a variety of programming languages and technologies to build robust back-end platforms and user-facing solutions, including Java, Java Spring Boot, PHP, MongoDB, MySQL, Oracle DB, REST APIs, Web Services, and microservices.</span></p><br></li><li><p><span>Support implementation across multiple platforms and legacy software applications, contributing to migrations and integration efforts as assigned.</span></p><br></li><li><p><span>Participate in code reviews as both author and reviewer, applying feedback constructively and learning from the process to strengthen technical depth.</span></p><br></li><li><p><span>Contribute to the division's CI/CD practices, building and maintaining pipeline components and using DevOps tooling in use at Zain (Azure DevOps, Docker, Kubernetes, Elasticsearch &amp; Kibana, Prometheus &amp; Grafana).</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><span>To be shortlisted for this position, you will need to comply with all of the below requirements:</span></p><br><ul><li><p><span>Holds a bachelor’s degree in </span><span>Computer Science, Computer Engineering</span><span> or any related field</span></p><br></li><li><p><span>Minimum: 3 years of relevant experience.</span></p><br></li></ul> <br> <br><br> About US <br> <p>We are an equal opportunity employer and welcome applicants from all backgrounds, including People with disabilities or people who have undergone severe surgeries and require special accommodations. We provide an inclusive work environment and are committed to accommodating all employees. </p><br><p>If you require accommodations during the application or interview process, please let us know and we will work with you to meet your needs.</p><br> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position Summary We are seeking a highly capable Senior ERPNext / Frappe Solution Engineer to lead the implementation, configuration, customization, and continuous improvement of our enterprise platform built on the Frappe Framework and ERPNext. This role is primarily focused on translating business policies, procedures, and operational requirements into effective ERPNext configurations, workflows, controls, and business processes. The successful candidate will work closely with business stakeholders across multiple departments and regional operations to ensure that ERPNext becomes the central platform governing and automating business operations. While development skills are important, the primary focus of this role is business process implementation, solution design, workflow automation, and ERP governance. This is primarily an onsite position with occasional remote work flexibility.</p><p>Key Responsibilities</p><ul><li>Business Process Analysis &amp; ERP Design<ul><li>Analyze existing business processes, policies, and procedures across departments.</li><li>Translate approved policies and procedures into ERPNext configurations, workflows, approval matrices, and system controls.</li><li>Design end-to-end operational processes within ERPNext.</li><li>Recommend process improvements and automation opportunities.</li><li>Ensure consistency and standardization across business units and regions.</li></ul></li><li>ERPNext Implementation &amp; Configuration<ul><li>Lead implementation and configuration of ERPNext modules including:<ul><li>Finance &amp; Accounting</li><li>CRM &amp; Sales</li><li>Procurement</li><li>Inventory &amp; Warehousing</li><li>Human Resources &amp; Payroll</li><li>Projects</li><li>Assets</li><li>Helpdesk and Service Management</li><li>Manufacturing (where applicable)</li></ul></li><li>Configure:<ul><li>Workflows</li><li>Roles and Permissions</li><li>Approval Chains</li><li>Notifications</li><li>Dashboards</li><li>Reports</li><li>Forms and Custom Fields</li></ul></li><li>Manage system setup, testing, deployment, and user acceptance activities.</li></ul></li><li>Frappe Development &amp; Customization<ul><li>Develop custom applications and enhancements using the Frappe Framework.</li><li>Create custom DocTypes, Scripts, Reports, Dashboards, and Integrations.</li><li>Extend ERPNext functionality when business requirements cannot be achieved through configuration alone.</li><li>Maintain upgrade compatibility and system maintainability.</li></ul></li><li>Governance, Compliance &amp; Controls<ul><li>Implement business controls and approval structures.</li><li>Ensure ERP workflows comply with internal policies and governance requirements.</li><li>Support audit readiness through proper system design and traceability.</li><li>Assist in standardizing processes across multiple regions and business units.</li></ul></li><li>Integration &amp; Automation<ul><li>Integrate ERPNext with third-party systems and enterprise applications.</li><li>Develop and maintain APIs and data exchange processes.</li><li>Support workflow automation initiatives across departments.</li></ul></li><li>Stakeholder Engagement<ul><li>Work directly with department heads and business teams.</li><li>Conduct workshops and requirements-gathering sessions.</li><li>Translate business requirements into functional and technical specifications.</li><li>Deliver training and support user adoption.</li></ul></li><li>Leadership &amp; Knowledge Transfer<ul><li>Act as the internal subject matter expert for ERPNext and Frappe.</li><li>Mentor junior engineers and implementation consultants as the team grows.</li><li>Establish implementation standards and best practices.</li><li>Contribute to long-term ERP strategy and roadmap planning.</li></ul></li></ul><p>Required Qualifications</p><ul><li>5+ years of ERP implementation experience.</li><li>3+ years of hands-on ERPNext and Frappe Framework experience.</li><li>Demonstrated experience implementing multiple ERPNext modules in production environments.</li><li>Strong understanding of enterprise business processes and operational workflows.</li><li>Experience translating policies and procedures into ERP system configurations.</li><li>Strong knowledge of:<ul><li>ERPNext</li><li>Frappe Framework</li><li>Python</li><li>JavaScript</li><li>MariaDB / MySQL</li><li>REST APIs</li><li>Linux</li></ul></li><li>Experience with workflow design and business process automation.</li><li>Strong documentation and stakeholder communication skills.</li></ul><p>Preferred Qualifications</p><ul><li>ERPNext or Frappe certifications.</li><li>Experience implementing ERP solutions across multiple countries or regions.</li><li>Experience in GCC and Levant business environments.</li><li>Knowledge of regional accounting, tax, payroll, and compliance requirements.</li><li>Experience leading ERP implementation projects.</li><li>Experience with cloud deployments, Docker, and DevOps practices.</li></ul><p>Key Competencies</p><ul><li>Business Process Mapping</li><li>ERP Solution Design</li><li>Workflow Automation</li><li>Stakeholder Management</li><li>Requirements Analysis</li><li>Problem Solving</li><li>ERP Governance</li><li>Process Improvement</li><li>Change Management</li><li>Team Leadership</li></ul><p>Success Measures</p><ul><li>The successful candidate will:<ul><li>Successfully implement and optimize ERPNext across business units.</li><li>Convert approved policies and procedures into system-enforced workflows and controls.</li><li>Improve operational efficiency through automation and process standardization.</li><li>Maintain a scalable, secure, and sustainable ERP platform.</li><li>Support business growth across multiple regions and operating entities.</li><li>Become the organization s internal ERPNext and Frappe subject matter expert.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of ERP implementation experience.</li><li>3+ years of hands-on ERPNext and Frappe Framework experience.</li><li>Demonstrated experience implementing multiple ERPNext modules in production environments.</li><li>Strong understanding of enterprise business processes and operational workflows.</li><li>Experience translating policies and procedures into ERP system configurations.</li><li>Strong knowledge of:<ul><li>ERPNext</li><li>Frappe Framework</li><li>Python</li><li>JavaScript</li><li>MariaDB / MySQL</li><li>REST APIs</li><li>Linux</li></ul></li><li>Experience with workflow design and business process automation.</li><li>Strong documentation and stakeholder communication skills.</li></ul><p>Preferred Qualifications</p><ul><li>ERPNext or Frappe certifications.</li><li>Experience implementing ERP solutions across multiple countries or regions.</li><li>Experience in GCC and Levant business environments.</li><li>Knowledge of regional accounting, tax, payroll, and compliance requirements.</li><li>Experience leading ERP implementation projects.</li><li>Experience with cloud deployments, Docker, and DevOps practices.</li></ul><p>Key Competencies</p><ul><li>Business Process Mapping</li><li>ERP Solution Design</li><li>Workflow Automation</li><li>Stakeholder Management</li><li>Requirements Analysis</li><li>Problem Solving</li><li>ERP Governance</li><li>Process Improvement</li><li>Change Management</li><li>Team Leadership</li></ul><p></p></section>

<p><h4>Description</h4> <p>We’re looking for a hands-on AI Automation Engineer to help us design, build, and deploy intelligent business systems that combine automation, AI, and modern digital tools.</p> <p>You’ll work across process automation, AI agents, workflow orchestration, integrations, and business transformation initiatives for both internal teams and client projects.</p> <p>This is a highly practical role where you'll use AI, automation platforms, APIs, and no-code/low-code tools to eliminate manual work, improve operational efficiency, and create scalable business solutions.</p> <ul> <li>Design, build, and deploy AI-powered workflows using platforms such as n8n, Make, Zapier, and similar tools</li> <li>Build AI agents that automate customer service, operations, sales, reporting, and internal business processes</li> <li>Integrate Large Language Models (OpenAI, Claude, Gemini, and others) into business workflows and applications</li> <li>Design and implement Retrieval-Augmented Generation (RAG) solutions using company documents, knowledge bases, and structured data</li> <li>Connect business systems including CRMs, ERPs, databases, communication platforms, and third-party applications through APIs and webhooks</li> <li>Develop AI-powered assistants, chatbots, and internal copilots for business users</li> <li>Build automated reporting, monitoring, and business intelligence workflows</li> <li>Conduct workflow discovery sessions and identify automation opportunities across departments</li> <li>Create technical documentation, architecture diagrams, and deployment guidelines</li> <li>Test, troubleshoot, optimize, and maintain automation systems to ensure reliability and scalability</li> <li>Collaborate with designers, strategists, and developers to deliver AI-powered business solutions</li> </ul> <h4>Requirements</h4> <ul> <li>Have 3+ years of experience building workflow automation, integrations, or digital business systems</li> <li>Have hands-on experience with n8n, Make.com, Zapier, or similar automation platforms</li> <li>Have built AI-powered workflows using OpenAI, Claude, Gemini, Anthropic, or similar AI technologies</li> <li>Understand prompt engineering, AI orchestration, and agent-based systems</li> <li>Have experience working with APIs, webhooks, OAuth authentication, and third-party integrations</li> <li>Can connect and automate platforms such as Airtable, Notion, HubSpot, Salesforce, Google Workspace, Microsoft 365, and similar tools</li> <li>Have experience working with structured and unstructured data</li> <li>Have basic programming knowledge in JavaScript, Python, or TypeScript</li> <li>Have experience with LangChain, LangGraph, CrewAI, OpenAI Assistants API, MCP (Model Context Protocol), or similar AI frameworks</li> <li>Have worked with vector databases such as Pinecone, Weaviate, Chroma, or similar knowledge retrieval systems</li> <li>Have experience with Supabase, PostgreSQL, Docker, or other modern backend technologies</li> <li>Have built customer service, sales, HR, finance, or operations AI agents</li> <li>Have experience building AI-powered knowledge management systems, enterprise search solutions, or RAG-based applications</li> <li>Think in systems and enjoy simplifying complex business processes</li> <li>Communicate clearly and take ownership of delivery</li> <li>Have strong troubleshooting and problem-solving skills</li> <li>Are comfortable working directly with clients and stakeholders</li> <li>Can deliver production-ready AI and automation solutions that create measurable operational efficiencies</li> <li>Have a track record of reducing manual processes through intelligent automation</li> <li>Can design scalable automation frameworks that can be reused across multiple projects and clients</li> <li>Continuously identify opportunities to introduce AI and automation into business operations</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong >The Job in a Nutshell</strong></p> <p>We're hiring a Senior Engineer to lead significant pieces of work on our platform - from shaping the problem with Product, through designing the solution, to shipping it and supporting it in production. You'll be a key technical voice on the team, helping to set the bar for what good looks like and mentoring others as you go. You'll be working with modern PHP and TypeScript/React on a platform that processes hundreds of thousands of orders a week. The challenges are real, the autonomy is high, and the team is small enough that your decisions matter.</p> <p> </p> <p> <strong>What Will You Do </strong> </p> <ul> <li>Lead the development of new features end-to-end - from refining the requirements with Product through to shipping and monitoring in production.</li> <li>Drive the technical design of significant system changes and set development standards for the Backend team.</li> <li>Mentor others and be willing to learn from them in turn.</li> <li>Enthuse about new technology and look for pragmatic opportunities to enhance our existing technology stack.</li> <li>Operate with autonomy: identify problems, propose solutions, and follow through without needing to be managed.</li> </ul> <p> </p> <p> <strong>What Are We Looking For </strong> </p> <p> <strong>Backend depth:</strong> Comfortable leading non-trivial work in modern PHP (7/8+) - Object-Oriented Design, testability, and the trade-offs of common patterns are second nature.</p> <p> <strong>Frontend competence:</strong> Can ship production React/TypeScript features end-to-end without supervision.</p> <p> <strong>Scale experience:</strong> You've worked on high-traffic web applications and understand what breaks at scale - database hotspots, caching, queueing, idempotency, observability.</p> <p> <strong>Relational databases:</strong> Practical experience with MySQL or similar - you can read an EXPLAIN plan and fix a slow query without guessing.</p> <p> <strong>Integration work:</strong> Experience designing and consuming HTTP APIs, including handling the messy realities of third-party reliability.</p> <p> <strong>AI-assisted development: </strong>You use modern AI coding tools (Claude Code, Cursor, Copilot or similar) as part of your daily workflow - and you have a healthy scepticism of their output. You can tell when the model is bluffing and you don't merge code you don't understand.</p> <p> <strong>Product partnership:</strong> Can work with Product Managers to refine requirements, push back constructively, and give honest estimates.</p> <p> <strong>Communication:</strong> Can explain technical decisions to non-engineers and write clearly enough that async collaboration actually works.</p> <p> <strong>Judgment:</strong> Strong problem-solving, attention to detail, and the instinct to ask "do we actually need this?" before adding complexity.</p> <p> <strong>Who Will Excel </strong> </p> <ul> <li>DevOps experience with a major cloud provider (AWS / GCP / Azure).</li> <li>Kubernetes, CI/CD pipelines.</li> <li>Python, Node, or other backend languages - we care more about polyglot instinct than the specific stack.</li> <li>Elasticsearch, GraphQL.</li> <li>Experience evaluating or building features that incorporate LLMs into a product (prompt design, RAG, evals, cost/latency trade-offs).</li> </ul> <p> </p> <p> <strong>What We Offer You </strong> </p> <ul> <li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.</li> <li>Encouragement to grow into a Feature Development Lead.</li> <li>A competitive salary.</li> <li>Ample time to learn new concepts - including paid development and business-related conferences.</li> <li>Fully remote working, no commuting expenses.</li> <li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.</li> <li>25 days holiday (plus bank holidays), with an additional day per year of service.</li> <li>Regular all-company socials and quarterly team socials.</li> <li>A team that genuinely likes learning and shipping together.</li> </ul></div></section>