SQL Jobs in Jordan

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Successful support for the implementation and delivery of the FMIS project, including: High-quality business requirements documentation. Support for solution design and implementation activities. Coordination with stakeholders and technical teams. Support for testing, UAT, and training activities. Delivery of project documentation and reporting. Support for successful project deployment and stabilization.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree from accredited educational institution in Information Technology, Computer Science, Software Engineering, or related fdiscipline.</li><li>Minimum 4 years of experience in web application development using ASP.NET/.NET Core and MS SQL Server.</li><li>Experience in enterprise application development and implementation.</li><li>Experience developing APIs and integrations.</li><li>Experience in ASP.NET MVC, .NET Framework/.NET Core, C#, JavaScript, HTML, CSS, and related technologies.</li><li>Experience with relational databases and SQL Server.</li><li>Experience in troubleshooting, debugging, and performance optimization.</li><li>Familiarity with deployment environments and DevOps practices is desirable.</li><li>Experience with GIS integrations and dashboards is an asset.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries.<br> Our work helps organizations run critical systems with reliability, security, and operational discipline, and we value professionals who bring a hands-on approach to maintaining the platforms that support day-to-day business operations.<br> In this role, you will help support Oracle database environments that underpin essential services, contributing to the stability, performance, and resilience of business-critical systems.<br> You will work closely with senior DBAs and cross-functional technical teams, gaining exposure to enterprise database operations while building practical experience across monitoring, recovery, security, and operational support.<br> Responsibilities Monitor production, staging, and development Oracle databases for health, capacity, and performance issues using OEM and native scripts.<br> Review alert logs, trace files, and system metrics proactively to identify anomalies before they affect services.<br> Handle routine operational tasks including database startup and shutdown, tablespace expansion, and storage management.<br> Execute and validate backup routines using RMAN and assist with recovery simulations, cloning, and environment refreshes.<br> Support high availability and disaster recovery setups including Oracle RAC and Oracle Data Guard.<br> Manage user accounts, roles, profiles, and privileges in line with security policies and compliance requirements.<br> Assist with audits by generating access reports, privilege logs, and schema change tracking.<br> Apply security patches and Oracle updates in coordination with senior DBAs and change management processes.<br> Collaborate with developers, application support, and infrastructure teams to resolve connectivity, deployment, and SQL performance issues.<br> Maintain operational documentation, runbooks, inventories, and standard procedures, and participate in a rotating 24x7 on-call schedule.<br> Class A Health Insurance Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 1-2 years of experience as an Oracle Database Administrator.<br> Hands-on knowledge of Oracle Database administration, including database performance monitoring and recovery procedures.<br> Strong working knowledge of SQL and PL/SQL fundamentals.<br> Familiarity with Oracle Data Guard and database security practices.<br> Experience collaborating with developers, application support, and infrastructure teams.<br> Experience supporting audits or working with auditors and security or compliance stakeholders.<br> Business-fluent English and Arabic.<br> Eligibility to work in Jordan.<br> Availability for a rotating 24x7 on-call support schedule.<br> Experience with RMAN backups is a plus.<br> Familiarity with Oracle RAC is a plus.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Software Engineer (Python) We are seeking a motivated developer in the Fintech space with 1–4 years of experience to join our growing team.<br> The ideal candidate combines a solid understanding of the payments ecosystem with practical Python skills to support integrations, data analysis, operational improvements, and payment-related product initiatives.<br> This role is well suited for someone who has worked with payment providers, acquiring banks, payment gateways, digital wallets, or fintech platforms and wants to deepen their technical and business expertise.<br> Key Responsibilities Work with APIs to integrate payment providers (PSPs) and fintech solutions.<br> Assist in troubleshooting of payment-related issues Analyze transaction flows, payments and reconciliation processes.<br> Collaborate with Product, Engineering, Operations, Compliance, and Finance teams on payment initiatives.<br> Generate reports and dashboards using payment and transaction data.<br> Contribute to the evaluation and onboarding of new payment methods, providers, and fintech partners.<br> Required Qualifications 1–4 years of experience in fintech, payments, or related fields.<br> Experience working with REST APIs and JSON data.<br> Experience with SQL Experience with Python(Flask or django) Analytical mindset with strong problem-solving abilities.<br> Excellent communication skills and ability to work across technical and business teams.<br> Preferred Qualifications Understanding of PCI-DSS, Open Banking, or other payments-related regulations.<br> Knowledge of cloud platforms (AWS, Azure, or GCP).<br> Familiarity with payment fraud prevention and risk management concepts.<br> Exposure to ETL processes, data pipelines, or workflow automation.<br> 1–4 years of experience in fintech, payments, or related fields.<br> Experience working with REST APIs and JSON data.<br> Experience with SQL Experience with Python(Flask or django) Analytical mindset with strong problem-solving abilities.<br> Excellent communication skills and ability to work across technical and business teams.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span ><b>Job tasks and responsibilities:</b></span></p><ul><li>Analyze business and sales requirements and contribute to transforming them into system features and enhancements across platforms such as K2-based BPM , Microsoft Dynamics CRM , CAD (Oracle procedures) , and internal applications (e.g., BSA ), using currently adopted technologies subject to change based on future business or technical decisions.</li><li>Participate in the development, testing, and deployment of features within business support systems using technologies such as .NET , SQL , and React (for modernized UIs), while ensuring adherence to quality and performance standards.</li><li>Support business workflow automation and digital process initiatives by contributing to the configuration, development, or troubleshooting of the K2 BPM system or any other future workflow platform as adopted.</li><li>Assist in maintaining and debugging backend processes and job schedulers (e.g., Hangfire ) to support operational needs and ensure background tasks are running reliably.</li><li>Troubleshoot and resolve issues related to relational databases (such as SQL Server or Oracle), including stored procedures, queries, and data logic while remaining open to working with any future database technologies selected by the organization.</li><li>Collaborate with vendors to report issues, follow up on problem resolution, and ensure alignment between internal business requirements and vendor-delivered solutions especially for systems like CAD or outsourced applications.</li><li>Provide internal users with system support and training to ensure proper usage of deployed applications and address their inquiries or functional issues effectively.</li></ul><p><b>What We Need From You</b></p><p>A Bachelor's degree in: Computer science, computer engineering, software engineering and any major related to IT.</p><p>Soft Skills</p><ul><li>Analytical Thinking</li><li>Collaboration &amp; Inclusion</li><li>Data Analysis</li><li>Follow up &amp; Coordination</li></ul><p>Technical Skills</p><ul><li>OOP principle.</li><li>C#.Net.</li><li>Database Queries</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A Bachelor's degree in: Computer science, computer engineering, software engineering and any major related to IT.</p><p>Soft Skills</p><ul><li>Analytical Thinking</li><li>Collaboration &amp; Inclusion</li><li>Data Analysis</li><li>Follow up &amp; Coordination</li></ul><p>Technical Skills</p><ul><li>OOP principle.</li><li>C#.Net.</li><li>Database Queries</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Associate – Core &amp; Data Systems supports the development, maintenance, and monitoring of core financial systems and data platforms.<br> The role involves assisting in database operations, system integrations, reporting, and daily operational support to ensure system stability, data accuracy, and business continuity.<br> Responsibilities Assist in managing and supporting core systems, including database operations and application services.<br> Execute SQL queries and support data extraction, validation, and analysis tasks.<br> Monitor system performance, troubleshoot issues, and escalate incidents when required.<br> Support daily operational activities such as transaction monitoring and reporting.<br> Participate in system releases, testing, and deployment activities.<br> Support integrations with external systems and APIs (e.<br>g., payment systems, reporting platforms).<br> Collaborate with internal teams (IT, Operations, Finance, Marketing) to support business requirements.<br> Document processes, procedures, and technical configurations.<br> Assist in maintaining dashboards and reports for business and operational insights.<br> Ensure compliance with security, data protection, and operational standards.<br> Bachelor’s degree in computer science, Information Systems, or related field.<br> 1-3 years of experience in business support systems, IT support, or related roles.<br> Basic knowledge of SQL and relational databases (preferably Oracle).<br> Understanding of system operations, APIs, and data flows.<br> Familiarity with Linux/Unix operating systems and basic command-line usage.<br> Good analytical and problem-solving skills.<br> Ability to work under pressure and handle critical incidents.<br> Strong communication and teamwork skills.<br> Preferred Experience Exposure to financial systems, payment platforms, or telecom environments.<br> Basic understanding of reporting tools or dashboards.<br> Familiarity with monitoring tools or job schedulers (e.<br>g., Jenkins).<br> Key Competancices : Attention to detail Accountability and ownership Continuous learning mindset Time management and prioritizatio</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p><span><span>MedNet Jordan is one of the leading managed care service organizations that caters to healthcare needs. We are currently seeking to hire a </span></span><span><span><strong>Senior Quality Engineer</strong></span></span><span><span> (on <strong>Hybrid working modules</strong> basis) with the following tasks and responsibilities:</span></span></p><br><p><span><span><strong>Your Job:</strong></span></span></p><br><p><span><span><strong>Key Responsibilities</strong></span></span></p><br><ul><li><span><span>Analyze business and system requirements and develop comprehensive test plans, test cases, and test scenarios.</span></span></li><li><span><span>Execute manual testing activities and ensure full validation of application functionality and performance.</span></span></li><li><span><span>Identify, log, track, and manage defects through their lifecycle until resolution.</span></span></li><li><span><span>Perform backend validation including database checks and data integrity verification using SQL queries.</span></span></li><li><span><span>Ensure full coverage of requirements and mitigate risks throughout the SDLC.</span></span></li><li><span><span>Maintain proper documentation for test artifacts, execution reports, and defect logs.</span></span></li><li><span><span>Participate in Agile ceremonies (stand-ups, sprint planning, retrospectives).</span></span></li><li><span><span>Collaborate closely with developers, architects, business analysts, and stakeholders.</span></span></li><li><span><span><strong>Leverage automation where applicable to improve test efficiency and coverage.</strong></span></span></li><li><span><span>Continuously enhance QA processes, standards, and methodologies.</span></span></li></ul><p><span><span><strong>Communication &amp; Working Relationships</strong></span></span></p><br><ul><li><span>Work closely with development teams to validate features and ensure defect resolution.</span></li><li><span>Collaborate with business teams and analysts to clarify requirements.</span></li><li><span>Coordinate with QA team members and architects to align testing strategies.</span></li><li><span>Communicate testing progress, risks, and results effectively</span></li></ul><br> <br> <span>Qualifications</span><br><span></span><p><strong>Your Profile:</strong></p><br><ul><li><span><span>Bachelor’s degree in Computer Science, Software Engineering, or a related discipline.</span></span></li><li><span><span>4–7 years of experience in software testing and quality assurance.</span></span></li><li><span><span>Experience working in Agile/Scrum and SDLC environments.</span></span></li><li><span><span>Experience in test automation and quality validation processes.</span></span></li><li><span><span>Test planning, test case design, and defect management</span></span></li><li><span><span>Strong understanding of SDLC and QA best practices</span></span></li><li><span><span>Manual testing and validation techniques</span></span></li><li><span><span>Database validation and SQL querying</span></span></li><li><span><span>Jira and defect tracking workflows</span></span></li><li><span><span>Strong analytical and communication skills</span></span></li><li><span><span>Experience with automation frameworks such as Selenium, Playwright, or Pytest</span></span></li><li><span><span>Programming/scripting knowledge (Java, Python, JavaScript/TypeScript)</span></span></li><li><span><span>API testing tools (Postman)</span></span></li><li><span><span>Familiarity with test management tools (X-Ray, Zephyr)</span></span></li><li><span><span>Knowledge of CI/CD pipelines and integration testing</span></span></li></ul><br> </div>

<p><h4>Description<\/h4>\n<p><strong>Who are we?<\/strong><br>\nWe are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<\/p>\n\n<h4>The job in a nutshell<\/h4>\n<p>We're hiring a senior engineer to lead significant pieces of work on our platform\u2014from shaping the problem with Product, through designing the solution, to shipping it and supporting it in production. You'll be a key technical voice on the team, helping to set the bar for what good looks like and mentoring others as you go. You'll be working with modern PHP and TypeScript\/React on a platform that processes hundreds of thousands of orders a week. The challenges are real, the autonomy is high, and the team is small enough that your decisions matter.<\/p>\n\n<h4>What will you do?<\/h4>\n<ul>\n <li>Lead the development of new features end-to-end\u2014from refining the requirements with Product through to shipping and monitoring in production.<\/li>\n <li>Drive the technical design of significant system changes and set development standards for the backend team.<\/li>\n <li>Mentor others and be willing to learn from them in turn.<\/li>\n <li>Enthuse about new technology and look for pragmatic opportunities to enhance our existing technology stack.<\/li>\n <li>Operate with autonomy: identify problems, propose solutions, and follow through without needing to be managed.<\/li>\n<\/ul>\n\n<h4>What are we looking for?<\/h4>\n<ul>\n <li><strong>Backend depth:<\/strong> Comfortable leading non-trivial work in modern PHP (7\/8+)\u2014object-oriented design, testability, and the trade-offs of common patterns are second nature.<\/li>\n <li><strong>Frontend competence:<\/strong> Can ship production React\/TypeScript features end-to-end without supervision.<\/li>\n <li><strong>Scale experience:<\/strong> You've worked on high-traffic web applications and understand what breaks at scale\u2014database hotspots, caching, queueing, idempotency, observability.<\/li>\n <li><strong>Relational databases:<\/strong> Practical experience with MySQL or similar\u2014you can read an EXPLAIN plan and fix a slow query without guessing.<\/li>\n <li><strong>Integration work:<\/strong> Experience designing and consuming HTTP APIs, including handling the messy realities of third-party reliability.<\/li>\n <li><strong>AI-assisted development:<\/strong> You use modern AI coding tools (Claude Code, Cursor, Copilot, or similar) as part of your daily workflow\u2014and you have a healthy scepticism of their output. You can tell when the model is bluffing and you don't merge code you don't understand.<\/li>\n <li><strong>Product partnership:<\/strong> Can work with product managers to refine requirements, push back constructively, and give honest estimates.<\/li>\n <li><strong>Communication:<\/strong> Can explain technical decisions to non-engineers and write clearly enough that async collaboration actually works.<\/li>\n <li><strong>Judgment:<\/strong> Strong problem-solving, attention to detail, and the instinct to ask \"do we actually need this?\" before adding complexity.<\/li>\n<\/ul>\n\n<h4>Who will excel?<\/h4>\n<ul>\n <li>DevOps experience with a major cloud provider (AWS \/ GCP \/ Azure).<\/li>\n <li>Kubernetes, CI\/CD pipelines.<\/li>\n <li>Python, Node, or other backend languages\u2014we care more about polyglot instinct than the specific stack.<\/li>\n <li>Elasticsearch, GraphQL.<\/li>\n <li>Experience evaluating or building features that incorporate LLMs into a product (prompt design, RAG, evals, cost\/latency trade-offs).<\/li>\n<\/ul>\n\n<h4>What we offer you?<\/h4>\n<ul>\n <li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.<\/li>\n <li>Encouragement to grow into a feature development lead.<\/li>\n <li>A competitive salary.<\/li>\n <li>Ample time to learn new concepts\u2014including paid development and business-related conferences.<\/li>\n <li>Fully remote working, no commuting expenses.<\/li>\n <li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.<\/li>\n <li>25 days holiday (plus bank holidays), with an additional day per year of service.<\/li>\n <li>Regular all-company socials and quarterly team socials.<\/li>\n <li>A team that genuinely likes learning and shipping together.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Description<\/h4>\n<p><strong>Who are we?<\/strong><br>\nWe are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<\/p>\n\n<h4>The job in a nutshell<\/h4>\n<p>We're hiring a senior engineer to lead significant pieces of work on our platform\u2014from shaping the problem with Product, through designing the solution, to shipping it and supporting it in production. You'll be a key technical voice on the team, helping to set the bar for what good looks like and mentoring others as you go. You'll be working with modern PHP and TypeScript\/React on a platform that processes hundreds of thousands of orders a week. The challenges are real, the autonomy is high, and the team is small enough that your decisions matter.<\/p>\n\n<h4>What will you do?<\/h4>\n<ul>\n <li>Lead the development of new features end-to-end\u2014from refining the requirements with Product through to shipping and monitoring in production.<\/li>\n <li>Drive the technical design of significant system changes and set development standards for the backend team.<\/li>\n <li>Mentor others and be willing to learn from them in turn.<\/li>\n <li>Enthuse about new technology and look for pragmatic opportunities to enhance our existing technology stack.<\/li>\n <li>Operate with autonomy: identify problems, propose solutions, and follow through without needing to be managed.<\/li>\n<\/ul>\n\n<h4>What are we looking for?<\/h4>\n<ul>\n <li><strong>Backend depth:<\/strong> Comfortable leading non-trivial work in modern PHP (7\/8+)\u2014object-oriented design, testability, and the trade-offs of common patterns are second nature.<\/li>\n <li><strong>Frontend competence:<\/strong> Can ship production React\/TypeScript features end-to-end without supervision.<\/li>\n <li><strong>Scale experience:<\/strong> You've worked on high-traffic web applications and understand what breaks at scale\u2014database hotspots, caching, queueing, idempotency, observability.<\/li>\n <li><strong>Relational databases:<\/strong> Practical experience with MySQL or similar\u2014you can read an EXPLAIN plan and fix a slow query without guessing.<\/li>\n <li><strong>Integration work:<\/strong> Experience designing and consuming HTTP APIs, including handling the messy realities of third-party reliability.<\/li>\n <li><strong>AI-assisted development:<\/strong> You use modern AI coding tools (Claude Code, Cursor, Copilot, or similar) as part of your daily workflow\u2014and you have a healthy scepticism of their output. You can tell when the model is bluffing and you don't merge code you don't understand.<\/li>\n <li><strong>Product partnership:<\/strong> Can work with product managers to refine requirements, push back constructively, and give honest estimates.<\/li>\n <li><strong>Communication:<\/strong> Can explain technical decisions to non-engineers and write clearly enough that async collaboration actually works.<\/li>\n <li><strong>Judgment:<\/strong> Strong problem-solving, attention to detail, and the instinct to ask \"do we actually need this?\" before adding complexity.<\/li>\n<\/ul>\n\n<h4>Who will excel?<\/h4>\n<ul>\n <li>DevOps experience with a major cloud provider (AWS \/ GCP \/ Azure).<\/li>\n <li>Kubernetes, CI\/CD pipelines.<\/li>\n <li>Python, Node, or other backend languages\u2014we care more about polyglot instinct than the specific stack.<\/li>\n <li>Elasticsearch, GraphQL.<\/li>\n <li>Experience evaluating or building features that incorporate LLMs into a product (prompt design, RAG, evals, cost\/latency trade-offs).<\/li>\n<\/ul>\n\n<h4>What we offer you?<\/h4>\n<ul>\n <li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.<\/li>\n <li>Encouragement to grow into a feature development lead.<\/li>\n <li>A competitive salary.<\/li>\n <li>Ample time to learn new concepts\u2014including paid development and business-related conferences.<\/li>\n <li>Fully remote working, no commuting expenses.<\/li>\n <li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.<\/li>\n <li>25 days holiday (plus bank holidays), with an additional day per year of service.<\/li>\n <li>Regular all-company socials and quarterly team socials.<\/li>\n <li>A team that genuinely likes learning and shipping together.<\/li>\n<\/ul><\/p><p><\/p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary: The Database Administrator will play a crucial role in the administration of systems infrastructure within our esteemed government entity.<br> Reporting directly to the IT Systems Manager, the incumbent is expected to bring expertise in Microsoft and Oracle database administration, ensuring the seamless functioning of critical databases.<br> Key Responsibilities: Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 8+ years of experience as a Database Administrator.<br> Strong knowledge of database administration and performance tuning.<br> Experience with database backup and recovery.<br> Understanding of database security and high availability.<br> Strong analytical and troubleshooting skills.<br> Good communication and teamwork skills.<br> Bachelor’s degree in a relevant field.<br> 4+ years of experience in the Information Technology industry Strong knowledge and experience in Oracle and SQL database administration.<br> Microsoft Certified Database Administrator (DBA) and Oracle Database SQL Certified Associate certifications are preferred.<br> Proven ability to proactively monitor and optimize database performance.<br> Experience in managing, coordinating, and implementing software upgrades and patches.<br> Familiarity with change management processes and incident correlation.<br> Excellent problem-solving skills and the ability to work collaboratively within a team.<br></span> </div>

<p>The Fresh Full Stack Developer is responsible for supporting the design, development, maintenance, and enhancement of application features across backend, frontend, and database layers. This position is intended for a fresh graduate or early-career professional seeking to build practical experience within a structured development environment while working under the guidance of senior team members and adhering to established coding standards, SDLC processes, and architectural guidelines.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Application Development: Support the development of backend services using C# and .NET Core. Assist in the implementation of frontend components using jQuery, Bootstrap, and Metronic UI. Contribute to the development and maintenance of RESTful APIs for internal and external use. Participate in implementing business logic within multi-tenant environments under guidance. Assist in maintaining Windows client applications where required. Support mobile application tasks as assigned by the Development Team Lead.</li><li>Database &amp; Data Handling: Write and maintain basic SQL Server queries, views, and stored procedures with support from senior developers. Support efforts to ensure data accuracy, consistency, and reliability. Follow best practices for database access, transactions, and data handling. Assist in troubleshooting data-related issues.</li><li>Code Quality &amp; Standards: Write clean, readable, and maintainable code in accordance with team standards. Participate in code reviews and apply feedback in a timely manner. Learn and follow defined architecture principles and design patterns. Assist with improving and refactoring existing code under guidance. Apply appropriate error handling, logging, and validation in assigned tasks.</li><li>SDLC &amp; Delivery: Work within Agile/Scrum methodology. Participate in sprint planning, daily standups, reviews, and retrospectives. Complete assigned tasks within agreed timelines with support from the team. Collaborate with QA to resolve defects and improve application quality. Support deployments to QA and UAT environments when required.</li><li>DevOps &amp; Repository Usage: Follow defined branching and merging practices. Use GitHub / Azure DevOps repositories for source control. Maintain clear and traceable commits aligned with assigned work items. Assist in resolving build issues related to assigned code changes.</li><li>Knowledge Sharing &amp; Documentation: Document assigned modules, APIs, and implemented logic. Maintain up-to-date technical documentation for completed work. Participate in knowledge-sharing sessions. Communicate progress, issues, and understanding of assigned features to team members.</li><li>Collaboration &amp; Communication: Work closely with Senior Developers and Development Team Lead. Coordinate with QA, DevOps, and Infrastructure teams as needed. Escalate blockers, questions, or unclear requirements in a timely manner. Collaborate effectively with distributed teams.</li><li>Security &amp; Compliance: Follow secure coding practices. Handle sensitive data responsibly and confidentially. Comply with internal security policies and access controls. Support logging, traceability, and audit requirements as needed.</li></ul><p>Job Relations:</p><p>Reports to Development Team Lead. Works closely with Senior Developers, QA, DevOps, and Infra teams. Coordinates with Technical Delivery Lead as required.</p><p>Bachelor s degree in computer engineering, Computer Science, or related field. Fresh graduate or up to 1 year of experience in software development.</p><p>Competencies:</p><ul><li>Willingness to learn and respond positively to feedback.</li><li>Good organizational and time management skills.</li><li>Effective communication and documentation ability.</li><li>Analytical thinking and a problem-solving mindset.</li><li>Ability to work effectively within a fast-paced team environment.</li></ul><p>Skills:</p><ul><li>Backend: Basic knowledge of C# and .NET Core.</li><li>Frontend: Basic knowledge of HTML, CSS, JavaScript, jQuery, Bootstrap, and Metronic.</li><li>Database: Basic knowledge of Microsoft SQL Server.</li><li>Real-time: Exposure to SignalR is a plus.</li><li>Version Control: Familiarity with Git (GitHub / Azure DevOps).</li><li>CI/CD: Basic understanding of Azure DevOps Pipelines or similar tools.</li><li>Documentation: Familiarity with SharePoint or internal documentation tools.</li><li>Project Management: Familiarity with Jira / Azure Boards.</li></ul><p>Preferred Skills:</p><ul><li>Academic projects, internships, graduation projects, or personal projects are considered an advantage.</li><li>Basic familiarity with C#, .NET Core, SQL Server, JavaScript, jQuery, and web application concepts.</li><li>Exposure to Agile/Scrum, Git, Jira, DevOps, or CI/CD concepts is considered a plus.</li></ul><p>Languages:</p><ul><li>Fluent in English (required).</li><li>Arabic proficiency (preferred).</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in computer engineering, Computer Science, or related field. Fresh graduate or up to 1 year of experience in software development.</p><p>Competencies:</p><ul><li>Willingness to learn and respond positively to feedback.</li><li>Good organizational and time management skills.</li><li>Effective communication and documentation ability.</li><li>Analytical thinking and a problem-solving mindset.</li><li>Ability to work effectively within a fast-paced team environment.</li></ul><p>Skills:</p><ul><li>Backend: Basic knowledge of C# and .NET Core.</li><li>Frontend: Basic knowledge of HTML, CSS, JavaScript, jQuery, Bootstrap, and Metronic.</li><li>Database: Basic knowledge of Microsoft SQL Server.</li><li>Real-time: Exposure to SignalR is a plus.</li><li>Version Control: Familiarity with Git (GitHub / Azure DevOps).</li><li>CI/CD: Basic understanding of Azure DevOps Pipelines or similar tools.</li><li>Documentation: Familiarity with SharePoint or internal documentation tools.</li><li>Project Management: Familiarity with Jira / Azure Boards.</li></ul><p>Preferred Skills:</p><ul><li>Academic projects, internships, graduation projects, or personal projects are considered an advantage.</li><li>Basic familiarity with C#, .NET Core, SQL Server, JavaScript, jQuery, and web application concepts.</li><li>Exposure to Agile/Scrum, Git, Jira, DevOps, or CI/CD concepts is considered a plus.</li></ul><p>Languages:</p><ul><li>Fluent in English (required).</li><li>Arabic proficiency (preferred).</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Successfully design, develop, implement, and maintain enterprise Business Intelligence and AI solutions that improve data accessibility, reporting, analytics, and decision-making across UNRWA. Deliver high-quality data warehouse models, ETL/ELT solutions, Power BI dashboards, AI-enabled analytics, and technical documentation while ensuring data quality, adherence to enterprise architecture standards, and knowledge transfer to relevant technical teams.<br> Work Location<br>HQA and open for remote consultancy in the UNRWA fields of operation<br> Expected duration<br>12 months<br> Duties and Responsibilities<br>The Consultant will be responsible for providing senior technical expertise in Business Intelligence, Data Analytics, Data Warehousing, and Artificial Intelligence solutions. The Consultant will work closely with the Enterprise Architecture &amp; Business Intelligence (EBI) team to deliver enterprise reporting and analytics capabilities. Specific outputs/tasks include, but are not limited to: • Analyze business requirements and translate them into technical BI and AI solutions. • Design and develop dimensional data warehouse models and analytical/semantic models. • Design and develop OLAP cubes and support database objects. • Develop, maintain, and optimize ETL/ELT processes and data integration solutions. • Design, develop, deploy, and maintain Power BI reports, dashboards, KPI scorecards, and AI-powered dashboards. • Support implementation and adoption of Microsoft Copilot and other AI capabilities within BI solutions. • Ensure data quality, consistency, completeness, and accuracy through profiling, validation, cleansing, and monitoring activities. • Provide technical advice and recommendations related to BI, Power BI, analytics, AI, and data architecture. • Coordinate with the Enterprise Architecture &amp; Business Intelligence team on technical design, architecture, deployment, and production support. • Provide technical guidance and knowledge transfer to BI developers and relevant technical staff. • Prepare and maintain technical documentation including solution designs, specifications, operational procedures, and user manuals. • Perform other related duties as required.<br> Qualifications/special skills<br>Bachelor's Degree in Computer Science, Information Technology, Data Science, Artificial Intelligence, Software Engineering, or another related discipline. Minimum seven (6) years of relevant professional experience. Nature of required experience: Professional experience in Business Intelligence, Data Analytics, Data Engineering, Data Warehousing, Software Development, or related fields, including experience with Power BI, SQL Server, ETL/ELT development, dimensional modelling, AI-powered analytics, and Microsoft BI technologies. • Extensive experience with Microsoft Power BI. • Extensive experience with SQL Server, SQL development, and database scripting. • Strong experience in Data Warehouse design and dimensional modelling. • Strong experience in ETL/ELT development and data integration. • Strong experience writing DAX and SQL. • Experience with Microsoft SSIS and SSAS. • Experience implementing AI-powered analytics, Microsoft Copilot, or Generative AI solutions. • Experience translating business requirements into analytical solutions. • Experience preparing technical documentation. • Experience with Microsoft Azure and/or Microsoft Fabric is desirable<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman with possibility for remote consultancy in the fields of UNRWA operations. • The consultancy is for local candidates. • The selected candidate will receive a monthly remuneration that is amounting to JOD 1,190.44 or equivalent in USD for every fully completed month. • The duration of the Contract is for 12 months, and the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the head, Digital Impact Strategy and Data Officer and in coordination with EBI team.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>We are looking for a fresh graduate to join the Technology &amp; Digital Innovation&nbsp;Department for a one-year internship contract under Zain Youth Program.</span></p><br><p><b><span>Job tasks and responsibilities:</span></b></p><br><ul><li><p><span>Analyze business and sales requirements and contribute to transforming them into system features and enhancements across platforms such as&nbsp;</span><b><span>K2-based BPM</span></b><span>,&nbsp;</span><b><span>Microsoft Dynamics CRM</span></b><span>,&nbsp;</span><b><span>CAD (Oracle procedures)</span></b><span>, and internal applications (e.g.,&nbsp;</span><b><span>BSA</span></b><span>), using currently adopted technologies — subject to change based on future business or technical decisions.</span></p><br></li><li><p><span>Participate in the development, testing, and deployment of features within business support systems using technologies such as&nbsp;</span><b><span>.NET</span></b><span>,&nbsp;</span><b><span>SQL</span></b><span>, and&nbsp;</span><b><span>React</span></b><span>&nbsp;(for modernized UIs), while ensuring adherence to quality and performance standards.</span></p><br></li><li><p><span>Support business workflow automation and digital process initiatives by contributing to the configuration, development, or troubleshooting of the&nbsp;</span><b><span>K2 BPM system</span></b><span>&nbsp;or any other future workflow platform as adopted.</span></p><br></li><li><p><span>Assist in maintaining and debugging&nbsp;</span><b><span>backend processes</span></b><span>&nbsp;and job schedulers (e.g.,&nbsp;</span><b><span>Hangfire</span></b><span>) to support operational needs and ensure background tasks are running reliably.</span></p><br></li><li><p><span>Troubleshoot and resolve issues related to&nbsp;</span><b><span>relational databases</span></b><span>&nbsp;(such as SQL Server or Oracle), including stored procedures, queries, and data logic — while remaining open to working with any future database technologies selected by the organization.</span></p><br></li><li><p><span>Collaborate with vendors to report issues, follow up on problem resolution, and ensure alignment between internal business requirements and vendor-delivered solutions — especially for systems like&nbsp;</span><b><span>CAD</span></b><span>&nbsp;or outsourced applications.</span></p><br></li><li><p><span>Provide internal users with system support and training to ensure proper usage of deployed applications and address their inquiries or functional issues effectively.</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><b><span>A Bachelor's degree in:&nbsp;</span></b><span>Computer science, computer engineering, software engineering and any major related to IT.</span></p><br><p><b><span>Soft Skills</span></b></p><br><ul><li><p><span>Analytical Thinking</span></p><br></li><li><p><span>Collaboration &amp; Inclusion</span></p><br></li><li><p><span>Data Analysis</span></p><br></li><li><p><span>Follow up &amp; Coordination</span></p><br></li></ul><p><b><span>Technical Skills</span></b></p><br><ul><li><p><span>OOP principle.</span></p><br></li><li><p><span>C#.Net.</span></p><br></li><li><p><span>Database Queries</span></p><br></li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description:- 1- Ongoing maintenance and Support for the ATM Switch and Card Management Systems.<br> 2- Participate in related projects and going through the SDLC phases to create and implement new ATM and Card services.<br> 3- Working closely with the Business and Operations departments for requirements gathering, gap analysis, and BRD reviews.<br> 6- Working closely with ATM Switch and CMS vendors to deploy, implement, and test new services.<br> 4- Performing SIT and ensuring received deliveries from vendors.<br> 5- Supporting QC and QA teams to perform test plans, and simulate test cases.<br> 8- Testing the Integration of ATM Switch and CMS interfaces and APIs with internal and external parties including local and International schemes.<br> 7- Monitor payment systems and participate in release management activities.<br> 9- Troubleshoot and investigate production issues with internal teams and follow up with vendors for closure .<br> 10- Technical Support for ATM Machines and surrounding systems, Aptra Vision, Proview .<br> 11- Provide 1st and 2nd level technical support for other colleagues and departments.<br> 12- Participate in documentation activities, training, and handover for operations departments 1- Bachelor’s degree in Computer Science, Computer engineering, CIS, or any related field.<br> 2- Fresh graduates or one year of experience in the IT field .<br> 2- Good Knowledge in Oracle SQL, PL\SQL and Database design .<br> 3- Very good Programming skills, and Programming languages like: C, C++, JAVA, JAVA Script, C#, HTML .<br> 4- Good Knowledge in Web services, Web servers, API deployment and testing like: REST, SOAP .<br> 5- Basic Knowledge in OS like Windows, Unix, and Linux .<br> 6- Good communication and analytical skills.<br> 7- Preferred sound knowledge about Fintech, ATM Switch, Routing, Card Management, ATM Machines .<br> 8- Work under pressure .<br> 9- Good command in English.<br></span> </div>

<p>As a GTM Data Engineer at Aspire, you will build the data infrastructure and intelligence layer that powers Indeed's Go-To-Market revenue engine u2014 including lead routing, advertiser identity resolution, campaign segmentation, and Sales tooling across Salesforce, Snowflake, and GCP. You will build and maintain data pipelines, model GTM data assets, and collaborate with engineers and product managers to deliver on project deliverables. This role requires a strong focus on data quality, validation, and schema management across GTM data marts. This position is open to candidates in LATAM with core working hours of 9 a.m. u2013 5 p.m. CT (US Central time).</p><p>What You'll Do</p><ul><li>Build and maintain data pipelines across Snowflake, Salesforce Data Cloud, and GCP.</li><li>Model and maintain GTM data assets, including parent company, advertiser identity, lead enrichment, and revenue data.</li><li>Collaborate with engineers and Product Managers on GTMDR JIRA project deliverables.</li><li>Write and optimize SQL/IQL queries for reporting and analytics use cases.</li><li>Support data quality, validation, and schema management across GTM data marts.</li></ul><p>What You'll Need</p><ul><li>Strong SQL and Snowflake experience (required).</li><li>Strong Python scripting skills for data transformation.</li><li>Experience building ETL/ELT pipelines using dbt, Airflow, or similar orchestration tools.</li><li>Experience with GCP or AWS cloud data platforms.</li><li>Familiarity with CRM data (leads, contacts, accounts, opportunities).</li><li>Ability to work during US Central time (CDT/CST) core hours (9 a.m. u2013 5 p.m. CT).</li><li>Experience with Salesforce SOQL.</li><li>Experience with ZoomInfo or D&amp;B data enrichment.</li><li>Experience with GTM or revenue analytics.</li><li>Experience with Salesforce Data Cloud or Salesforce data models (preferred).</li></ul><p>Why Aspire</p><p>In addition to a competitive long-term total compensation package with salary and performance-based bonus, we have a reward philosophy that goes beyond compensation. Be part of a remote-first organization where flexibility is embraced. Work and learn alongside talented engineers and technology leaders. Explore opportunities to learn and grow through technical and non-technical training programs. Gain global exposure by working on products with international teams and clients. Attend virtual and in-person international technology conferences to expand your knowledge and network.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong SQL and Snowflake experience (required).</li><li>Strong Python scripting skills for data transformation.</li><li>Experience building ETL/ELT pipelines using dbt, Airflow, or similar orchestration tools.</li><li>Experience with GCP or AWS cloud data platforms.</li><li>Familiarity with CRM data (leads, contacts, accounts, opportunities).</li><li>Ability to work during US Central time (CDT/CST) core hours (9 a.m. u2013 5 p.m. CT).</li><li>Experience with Salesforce SOQL.</li><li>Experience with ZoomInfo or D&amp;B data enrichment.</li><li>Experience with GTM or revenue analytics.</li><li>Experience with Salesforce Data Cloud or Salesforce data models (preferred).</li></ul>

<p>Proven hands-on experience in developing enterprise-grade applications using Oracle APEX</p><p>Strong command of Oracle Database technologies, including SQL and PL/SQL programming</p><p>Practical experience in building and managing APEX components such as workflows, forms, reports, validations, and dynamic actions</p><p>Solid background in integrating systems through RESTful APIs and SOAP-based web services</p><p>Experience in configuring and deploying Oracle REST Data Services (ORDS)</p><p>Good understanding of database architecture, query optimization, and performance tuning techniques</p><p>Familiarity with APEX security frameworks, including authentication and authorization methods</p><p>Experience using version control systems (e.g., Git) within collaborative development setups</p><p>Working knowledge of front-end technologies (HTML, CSS, JavaScript) for APEX UI customization</p><p>Ability to define and implement APEX solution architecture and development strategy</p><p>Experience establishing coding standards, development methodologies, and best practices</p><p>Strong understanding of modular development and designing scalable applications</p><p>Capability to guide teams on application structuring, reusable components, and performance enhancements</p><p>Extensive experience in technical leadership and overseeing development teams</p><p>Ability to mentor developers, conduct code reviews, and ensure high-quality implementation</p><p>Experience collaborating with business teams, analysts, and key project stakeholders</p><p>Capability to contribute to solution architecture discussions and support technical decision-making</p><p><strong>Desired Candidate Profile</strong></p><p>Core Technical Expertise</p><p>Architecture &amp; Development Approach</p><p>Leadership &amp; Team Management</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities:</strong></p><p><strong>System &amp; Infrastructure Support</strong>:</p><ul><li><p>Troubleshoot, diagnose, and resolve all application, user and system issues.</p></li><li><p>Ensure high performance of Retail systems across Head Office and all sites.</p></li><li><p>Provide support for MS SQL Server-based systems (Head Office, Back Office, POS).</p></li></ul><br><p><strong>User &amp; Client Support</strong>:</p><ul><li><p>Liaise with users at Head Office and fuel stations to resolve technical issues.</p></li><li><p>Provide training and guidance to users on system functionalities as required.</p></li><li><p>Work closely with vendors and external support teams for any third-party system issues.</p></li></ul><br><p><strong>Required Skills &amp; Qualifications:</strong></p><p><strong>Technical Expertise</strong>:</p><ul><li><p>background in <strong>infrastructure support</strong> (networking, servers, storage, cloud, security).</p></li><li><p>Familiarity with <strong>POS systems</strong>, <strong>bank terminals, </strong>etc.</p></li><li><p>Experience of Implement, test, configure, troubleshooting and supporting application.</p></li><li><p>Experience in Providing technical support to end-user as per IT related issues</p></li><li><p>Experience in Writing queries and manage MS SQL and writing scripts.</p></li><li><p>Good understanding of Web Services, API and IP based protocols</p></li><li><p>Knowledge of networking protocols, firewalls, VPNs, and other network management tools.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><ul><li><p>Minimum <strong>3+ years</strong> of experience in IT support roles.</p></li><li><p>Experience working with <strong>retail systems</strong> or similar environments with distributed sites.</p></li><li><p>Ability to work in an on-call &amp; shift rotation, if necessary, to provide after-hours support.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem.<br> RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains.<br> In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.<br> Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group.<br> With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market.<br> Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.<br> Job Overview We are seeking a highly skilled and experienced Salesforce Marketing Cloud Senior (Next) professional to lead the design, implementation, optimization, and management of customer engagement and marketing automation solutions using Salesforce Marketing Cloud and Marketing Cloud Next capabilities.<br> The ideal candidate will have deep expertise in omnichannel campaign execution, customer journey orchestration, data-driven marketing strategies, and advanced Salesforce ecosystem integrations.<br> This role requires both strategic thinking and hands-on technical execution to deliver scalable and personalized customer experiences.<br> Role Responsibilities Platform Management &amp; Solution Design Lead the implementation and optimization of Salesforce Marketing Cloud solutions, including Marketing Cloud Next functionalities.<br> Design scalable marketing automation architectures aligned with business and customer engagement goals.<br> Configure and manage core SFMC modules such as: Journey Builder Email Studio Automation Studio Mobile Studio Advertising Studio Data Cloud integrations Personalization and AI-driven capabilities Campaign Management Develop, execute, and optimize multi-channel marketing campaigns across email, SMS, push notifications, and digital channels.<br> Build and maintain customer journeys with advanced segmentation and personalization strategies.<br> Ensure campaign delivery accuracy, quality assurance, and performance tracking.<br> Data &amp; Integration Integrate Salesforce Marketing Cloud with CRM, CDP, APIs, and third-party platforms.<br> Manage data extensions, SQL queries, automations, and audience segmentation.<br> Support real-time data synchronization and customer lifecycle management.<br> Technical Development Develop dynamic and personalized content using: AMPscript SSJS HTML/CSS SQL Build reusable templates, automation workflows, and scalable campaign frameworks.<br> Troubleshoot platform issues and optimize system performance.<br> Analytics &amp; Optimization Monitor campaign KPIs and customer engagement metrics.<br> Generate insights and recommendations to improve conversion, retention, and customer experience.<br> Support A/B testing, reporting dashboards, and marketing performance analysis.<br> Leadership &amp; Collaboration Collaborate with marketing, CRM, sales, analytics, and technology teams.<br> Mentor junior team members and provide SFMC best practice guidance.<br> Participate in solution architecture discussions and stakeholder workshops.<br> Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.<br> 5+ years of hands-on experience with Salesforce Marketing Cloud.<br> Strong experience with Marketing Cloud Next capabilities and modern customer engagement platforms.<br> Proven expertise in: Journey Builder Automation Studio Email Studio SQL AMPscript API integrations Experience integrating SFMC with Salesforce CRM/Data Cloud/CDP solutions.<br> Strong understanding of customer lifecycle marketing and omnichannel strategies.<br> Excellent analytical, troubleshooting, and communication skills.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Administer and configure Microsoft SharePoint 2019 and SharePoint Online at an enterprise level. Manage SharePoint Enterprise Search, including index configurations and scheduling. Plan, install, and maintain service packs, hotfixes, updates, and patches in a multi-server SharePoint environment during off-peak hours. Utilize tools such as Event Viewer, ULS logs, Power BI, and Microsoft Graph API for troubleshooting and performance monitoring. Implement Microsoft 365 integration, including Teams, OneDrive, and Power Platform (Power Apps, Power Automate, and Power BI). Develop and maintain high-level technical and engineering documentation. Act as the SharePoint subject matter expert, providing training and end-user support. Demonstrate expertise in modern web development technologies, including SPFx (SharePoint Framework), React, TypeScript, PnP (Patterns and Practices), and the Client-Side Object Model (CSOM). Customize SharePoint Online and SharePoint 2019 sites using modern design templates, JSON formatting, and adaptive cards. Develop, automate, and manage workflows using Power Automate (Flow) and Microsoft Forms. Ensure compliance with Zero Trust Security models, Microsoft Security &amp; Compliance Center policies, and Information Assurance (IA) standards. Apply Security Technical Implementation Guidelines (STIGs) for governance and security. Troubleshoot site-related issues, manage user permissions, and assist with site creation and configuration. Automate SharePoint administration tasks using PowerShell and Microsoft Graph API. Assist database administrators with configuring and monitoring SQL Server databases supporting. Performs other duties and assignments as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Security Clearance: Requires an active Secret Clearance</p><p>Education / Certifications: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. Associate Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. This position requires candidates to adhere to DoD 8570.01. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</p><p>BASELINE:</p><ul><li>Cisco: CCNA: Certified Network Associate - Security</li><li>Cisco: CCNP: Certified Network Professional - Security</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner</li><li>CompTIA: Security+ ce</li><li>CompTIA: SecurityX ce</li><li>GIAC: GCED: Certified Enterprise Defender</li><li>GIAC: GCIH: Certified Incident Handler</li><li>GIAC: GICSP: Industrial Cyber Security Professional</li><li>GIAC: GSEC: Security Essentials</li><li>ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional</li></ul><p>COMPUTING ENVIRONMENT (CE):</p><ul><li>Microsoft: 365 Certified: Enterprise Administrator Expert</li><li>Microsoft: Certified: Azure Database Administrator Associate</li><li>Microsoft: Certified: Azure Security Engineer Associate</li><li>Microsoft: Certified: Azure Solutions Architect Expert</li><li>Microsoft: MCA: Certified Architect (Any)</li><li>Microsoft: MCITP: Database Administrator 2008</li><li>Microsoft: MCITP: Database Developer 2008</li><li>Microsoft: MCITP: Enterprise Administrator</li><li>Microsoft: MCITP: SharePoint Administrator 2010 (Technical III for SharePoint Admin only)</li><li>Microsoft: MCSA: Certified Solutions Associate: SQL Server 2012</li><li>Microsoft: MCSA: SQL 2016 Database Admin</li><li>Microsoft: MCSA: SQL 2016 Database BI Development</li><li>Microsoft: MCSA: SQL 2016 Database Dev</li><li>Microsoft: MCSA: Windows Server 2008/2012/2016</li><li>Microsoft: MCSD: Microsoft Certified Solutions Developer (Any)</li><li>Microsoft: MCSE: Core Infrastructure</li><li>Microsoft: MCSE: Data Management and Analytics</li><li>Microsoft: MCSE: Productivity Solutions Expert</li></ul><p>Experience:</p><ul><li>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience.</li><li>At least five years of hands-on experience with Windows Server administration and Active Directory management, with a strong understanding of security principles, access controls, and compliance best practices in an enterprise environment.</li><li>Expert proficiency in web design and development, including HTML5, CSS3, JavaScript, and modern SharePoint Framework (SPFx), React, and TypeScript.</li><li>Proven ability to develop, deploy, and manage SharePoint web parts, lists, libraries, and workflows while designing, maintaining, and administering SharePoint portals.</li><li>Strong documentation skills with the ability to create technical documentation, user guides, and training materials, along with the capability to interact with key stakeholders, gather business requirements, and translate them into effective SharePoint solutions.</li><li>Experience working with Infrastructure, Web Servers (IIS), SharePoint Administration, and Microsoft 365 integration, as well as knowledge of Power Platform (Power Automate, Power Apps, Power BI) for workflow automation and business process optimization.</li><li>Experience with a customer service-oriented company.</li></ul><p>Skills &amp; Technology Used:</p><ul><li>Ability to Administer and configure Microsoft SharePoint 2019 and SharePoint Online at an enterprise level.</li><li>Manage SharePoint Enterprise Search, including index configurations and scheduling.</li><li>Ability to Plan, install, and maintain service packs, hotfixes, updates, and patches in a multi-server SharePoint environment during off-peak hours.</li><li>Ability to Utilize tools such as Event Viewer, ULS logs, Power BI, and Microsoft Graph API for troubleshooting and performance monitoring.</li><li>Ability to Implement Microsoft 365 integration, including Teams, OneDrive, and Power Platform (Power Apps, Power Automate, and Power BI).</li><li>Develop and maintain high-level technical and engineering documentation.</li><li>Act as the SharePoint subject matter expert, providing training and end-user support.</li><li>Demonstrate expertise in modern web development technologies, including SPFx (SharePoint Framework), React, TypeScript, PnP (Patterns and Practices), and the Client-Side Object Model (CSOM).</li><li>Demonstrate expertise in modern web development technologies, including:</li><li>SPFx (SharePoint Framework)</li><li>React</li><li>TypeScript</li><li>PnP (Patterns and Practices)</li><li>Client-Side Object Model (CSOM)</li></ul><p></p></section>

<p><b>Key Responsibilities:</b></p><p><br></p><p><span style="font-size: 11px;">Serve as a single point of contact while effectively and cooperatively providing superior customer support and problem resolution</span></p><p>Create service requests and properly document all customer interactions and troubleshooting actions in the department's case management system</p><p>Provide tier 2/3 functional and technical support on Explorance software solutions</p><p>Configure and implement new functionality in Explorance software solutions</p><p>Log, prioritize, research, and accurately resolve complex customer inquiries and problems in a timely manner while meeting or exceeding SLAs</p><p>Provide detailed reporting, identify functionalities, and provide status updates on identified issues internally and with the client until the customer support case is resolved</p><p>Assist in new implementations, installations, upgrades and migrations of existing customers systems</p><p>Investigating issues with customer IT systems such as: SSO, LMS, SIS, HRIS</p><p>Provide basic technical and web application training to new customers when required</p><p>Communicate and coordinate with internal departments when addressing software bugs or new releases</p><p>Occasionally perform Quality Assurance tasks for testing of new software versions</p><p>Follow procedures, and continually improve internal processes for maintenance of solutions that are in production</p><p>Collaborate with developers and QA team for high quality, delivery on time</p><p>&nbsp;</p><p><b>Requirements:</b></p><p><br></p><p>Exceptional Customer Service Focus</p><p>Minimum 3 years’ customer support/technical support experience with enterprise software</p><p>Relevant technical work experience, deploying web applications in IIS including server and network administration.</p><p>Experience with system integration, good understanding of product architecture, infrastructure components, databases, cloud systems, and virtualization</p><p>Strong analytical problem solving and decision-making skills</p><p>Experience working with multiple stakeholders in a problem-solving environment</p><p>Exceptional communication skills, both oral and written with client interaction experience at executive levels</p><p>Ability to handle difficult or sensitive situations with diplomacy and tact</p><p>Excellent time management and organizational skills</p><p>Creative, self-motivated, with good interpersonal skills</p><p>Ability to work independently and as part of a team</p><p>Attention to detail</p><p>&nbsp;</p><p><br></p><p><b>Technical Skills and other Requirements:</b></p><p><br></p><p><br></p><p>Experience with SQL/Oracle Database querying and with MS Excel</p><p>Setup and administration skills for MS Windows servers, MS SQL Server installation and configuration</p><p>Verbal and written communication skills in English and French for use in communication with global offices.&nbsp;</p><p>Passion for helping customers with strong customer service skills</p><p>Technical or Business Diploma in related fields</p><p>Experience working with Microsoft Server, MSSQL, IIS, Certificates, Email delivery troubleshooting.</p><p>Nice to Have:</p><p><br></p><p>Technical certifications: Microsoft</p><p>Experience with HTML CSS, XML</p><p>Experience working with APIs</p><p>Knowledge/Experience working with cloud offerings such as Microsoft Azure or AWS</p><p>&nbsp;</p><p><br></p><p><b>Availability:</b></p><p><br></p><p>Must be willing to work outside of “normal” business hours (i.e. evenings, nights, weekends) to provide support coverage for our international customers</p><p>24/7 Pager/On-Call Rotation</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Exceptional Customer Service Focus</li><li>Minimum 3 years customer support/technical support experience with enterprise software</li><li>Relevant technical work experience, deploying web applications in IIS including server and network administration.</li><li>Experience with system integration, good understanding of product architecture, infrastructure components, databases, cloud systems, and virtualization</li><li>Strong analytical problem solving and decision-making skills</li><li>Experience working with multiple stakeholders in a problem-solving environment</li><li>Exceptional communication skills, both oral and written with client interaction experience at executive levels</li><li>Ability to handle difficult or sensitive situations with diplomacy and tact</li><li>Excellent time management and organizational skills</li><li>Creative, self-motivated, with good interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Attention to detail</li><li>Technical Skills and other Requirements: Experience with SQL/Oracle Database querying and with MS Excel</li><li>Setup and administration skills for MS Windows servers, MS SQL Server installation and configuration</li><li>Verbal and written communication skills in English and French for use in communication with global offices.</li><li>Passion for helping customers with strong customer service skills</li><li>Technical or Business Diploma in related fields</li><li>Experience working with Microsoft Server, MSSQL, IIS, Certificates, Email delivery troubleshooting.</li><li>Nice to Have: Technical certifications: Microsoft</li><li>Experience with HTML CSS, XML</li><li>Experience working with APIs</li><li>Knowledge/Experience working with cloud offerings such as Microsoft Azure or AWS</li><li>Availability: Must be willing to work outside of normal business hours (i.e. evenings, nights, weekends) to provide support coverage for our international customers 24/7 Pager/On-Call Rotation</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>At GTECH Information Technology , we deliver enterprise-level digital solutions that combine creativity, technical depth, and flawless execution.<br> From government portals and large-scale websites to immersive event experiences, our team thrives on projects that truly make an impact.<br> We are proud to be named a Great Place to Work in the UAE About the role GTECH builds and maintains a large portfolio of WordPress websites for brands across the Middle East.<br> We're looking for a hands-on WordPress Specialist who can own a website from design to front-end to back-end, turning approved designs into pixel-accurate, responsive WordPress builds, and extending them with custom functionality where needed.<br> Because so much of our work targets the Middle East market, this role requires a native Arabic speaker who can read and write Arabic, you'll be building and testing right-to-left (RTL) layouts, handling Arabic typography, and making sure bilingual (Arabic/English) sites look and read correctly.<br> This is a delivery-focused developer role.<br> You'll work closely with our designers, project managers, and SEO/marketing team to ship clean, fast, secure WordPress sites.<br> Convert approved designs (Figma / Adobe XD / PSD) into responsive, pixel-accurate WordPress themes.<br> Build and customize WordPress themes and child themes , front-end (HTML5, CSS3/SCSS, JavaScript) and back-end (PHP, WordPress APIs).<br> Develop custom functionality: custom post types, taxonomies, and fields using ACF (Advanced Custom Fields); build or extend custom plugins.<br> Build and maintain Arabic / RTL and bilingual sites, correct RTL layouts, Arabic fonts/typography, and multilingual setups (e.<br>g. WPML / Polylang).<br> Work with page builders where relevant (Elementor, Gutenberg / block editor) and know when to build custom instead.<br> Build and maintain WooCommerce stores where required.<br> Optimize sites for speed, Core Web Vitals, responsiveness, and cross-browser compatibility.<br> Apply WordPress security best practices; keep core, themes, and plugins updated and safe.<br> Handle site migrations, staging-to-live deployments, backups, and basic hosting/DNS tasks.<br> Debug and resolve theme, plugin, and performance issues across the existing site portfolio.<br> Use Git for version control and collaborate with the team on a shared workflow.<br> Coordinate with designers, project managers, and the SEO team so builds are on-brief, on-time, and SEO-friendly.<br> Why Join GTECH?<br> ✨ Be part of a collaborative, curiosity-driven culture.<br> ✨ Recognized as a Great Place to Work in the UAE .<br> ✨ Opportunities to learn, grow, and shape the future of digital experiences.<br> 3–5 years of hands-on WordPress development experience, ideally in an agency or multi-site environment.<br> Native Arabic (read &amp; write) with the ability to build and QA Arabic/RTL and bilingual websites; strong English for team communication.<br> Strong front-end skills: HTML5, CSS3/SCSS, JavaScript (and jQuery), responsive design.<br> Strong WordPress back-end skills: PHP, MySQL, WordPress theme &amp; plugin APIs, hooks/filters.<br> Hands-on experience with ACF, custom post types, and custom fields.<br> Experience taking a design file and producing a clean, faithful, responsive WordPress build.<br> WooCommerce experience.<br> Familiarity with page builders (Elementor and/or Gutenberg blocks).<br> Understanding of WordPress security, performance optimization, and Core Web Vitals.<br> Comfortable with Git and a collaborative development workflow.<br> Reliable remote worker , self-managing, communicative, and able to hit deadlines.<br> Nice to have Multilingual plugin experience (WPML, Polylang).<br> Basic on-page SEO awareness (clean markup, schema, page speed).<br> Experience with headless WordPress or REST API / custom API work.<br> Familiarity with a broader stack (Node/React or Laravel), useful, but this is a WordPress-first role.<br> Experience with CI/CD or automated deployment tools.<br> A portfolio of live WordPress and Arabic/RTL sites.<br></span> </div>