Jobs in Tourism Sector in Jordan
2407 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Position Purpose</p><br><p>The Guest Relations Agent is responsible for creating memorable guest experiences by delivering personalized, warm, and professional service throughout the guest journey. Acting as the main point of contact for guests, the role ensures that all requests, concerns, and special arrangements are handled efficiently while reflecting Accor's Heartist® culture and brand standards.</p><br><p>Key Responsibilities</p><br><p>Guest Experience</p><br><ul><li>Welcome guests with a warm, friendly, and professional attitude upon arrival.</li><li>Ensure a smooth and personalized arrival, stay, and departure experience.</li><li>Recognize and acknowledge ALL – Accor Live Limitless members, repeat guests, and VIP guests according to brand standards.</li><li>Anticipate guest needs and provide proactive service to exceed expectations.</li><li>Escort VIP guests when required and ensure all special arrangements are completed before arrival.</li></ul><p>Guest Services</p><br><ul><li>Respond promptly and professionally to guest requests, inquiries, and complaints.</li><li>Coordinate with Housekeeping, Engineering, Food & Beverage, Concierge, Reservations, and other departments to ensure seamless service delivery.</li><li>Arrange guest amenities, celebrations, room preferences, transportation, restaurant reservations, and special requests.</li><li>Maintain complete knowledge of hotel facilities, promotions, services, and local attractions to provide accurate recommendations.</li></ul><p>Guest Satisfaction</p><br><ul><li>Resolve guest concerns efficiently, following up to ensure complete satisfaction.</li><li>Record guest preferences, feedback, and incidents accurately in Opera Cloud or the hotel's Property Management System.</li><li>Support the achievement of Guest Satisfaction Survey (GSS), TrustYou, Medallia, or other brand guest experience targets.</li><li>Promote positive guest engagement and encourage guest loyalty.</li></ul><p>Operational Responsibilities</p><br><ul><li>Review daily arrivals, departures, in-house guests, and VIP reports.</li><li>Prepare welcome letters, amenities, and guest profiles before arrival.</li><li>Ensure all guest information is handled confidentially in accordance with company policies.</li><li>Maintain accurate records of guest interactions and follow-up actions.</li><li>Promote hotel facilities, dining outlets, spa, and other services to enhance guest experience and hotel revenue.</li><li>Assist with Front Office operations whenever required.</li></ul><p>Health, Safety & Security</p><br><ul><li>Comply with all hotel health, safety, hygiene, and security procedures.</li><li>Report maintenance issues, hazards, and guest safety concerns immediately.</li><li>Participate in emergency procedures and fire evacuation drills.</li></ul><p>Sustainability</p><br><ul><li>Support Accor's sustainability commitments by promoting environmentally responsible practices.</li><li>Encourage responsible use of hotel resources including water, energy, and paper.</li><li>Minimize waste and support recycling initiatives within the department.</li><li>Participate in environmental awareness programs and sustainability activities.</li><li>Ensure guest requests are fulfilled while supporting the hotel's environmental objectives whenever possible.</li></ul><p>Qualifications</p><br><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Tourism, or a related field is preferred.</li><li>Minimum 1–2 years of experience in Guest Relations, Front Office, or Customer Service within a four- or five-star hotel.</li><li>Experience with Opera PMS or Opera Cloud is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent in English; additional languages are highly desirable.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to remain calm under pressure and work flexible shifts, including weekends and public holidays.</li></ul><p>Competencies</p><br><ul><li>Guest Passion</li><li>Excellent Communication Skills</li><li>Emotional Intelligence</li><li>Attention to Detail</li><li>Teamwork & Collaboration</li><li>Problem Solving</li><li>Time Management</li><li>Professional Grooming & Presentation</li><li>Multitasking Ability</li><li>Cultural Awareness</li><li>Adaptability</li><li>Integrity & Confidentiality</li></ul><p>Physical Requirements</p><br><ul><li>Ability to stand and walk for extended periods.</li><li>Ability to lift light luggage or guest amenities when required.</li><li>Flexibility to work rotating shifts, weekends, and public holidays.</li></ul><p>Key Performance Indicators (KPIs)</p><br><ul><li>Guest Satisfaction Score (GSS)</li><li>TrustYou / Medallia Performance</li><li>Guest Complaint Resolution Time</li><li>ALL Member Recognition Compliance</li><li>VIP Arrival Readiness</li><li>Guest Feedback & Online Reviews</li><li>Upselling & Cross-Selling Performance</li><li>Compliance with Brand Standards and SOPs</li><li>Attendance and Grooming Compliance</li><li>Sustainability Compliance</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Consistently offer professional, friendly and engaging service.<br>
Manage all activity within the marketing department, ensuring all service standards are followed.<br>
Execute marketing plans and programs in conjunction with the Sales department to ensure profit growth.<br>
Oversee all marketing initiatives for the hotel.<br>
Research, analyze and monitor financial, technological, and demographic factors so that market opportunities may be capitalized on.<br>
Plan and oversee the hotel's advertising and promotion activities, including print, electronic, and direct mail.<br>
Communicate with outside advertising agencies on ongoing campaigns.<br>
Recommend pricing strategy for the hotel that will result in the greatest market share.<br>
Work with the Public Relations department and artists to oversee copywriting, design, layout, and the production of promotional materials.<br>
Follow the annual budget and administer that budget in a fiscally responsible manner.<br>
Balance operational, administrative and colleague needs.<br>
Follow departmental policies and procedures.<br>
Follow all safety policies.<br>
Other duties as assigned.</p>
<h4>Qualifications</h4>
<ul>
<li>Previous senior leadership experience within marketing required.</li>
<li>Computer literate in Microsoft Windows applications and/or relevant computer applications required.</li>
<li>University or college degree in a related discipline required.</li>
<li>Excellent communication skills, both written and verbal, required.</li>
<li>Strong interpersonal and problem-solving abilities.</li>
<li>Highly responsible and reliable.</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li>
</ul></p><p></p>
<p>Responsibilities: The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty. Welcome guests upon arrival and provide a warm, professional, and personalized experience. Maintains the highest standard of professionalism, ethics and attitude towards guests and colleagues. Assist guests with check-in, check-out, and general hotel inquiries. Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution. Coordinate with other hotel departments to ensure seamless guest experiences. Conduct daily guest engagement activities and follow up on guest feedback. Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made. Maintain accurate guest profiles and update relevant information in the hotel system. Promote hotel facilities, services, and special offers to guests. Monitor guest satisfaction levels and contribute to improving service quality. Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling). Support the Front Office team during peak operational periods when required. Ensure compliance with hotel policies, procedures, and brand standards. Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports. Meet the required daily quota for Guest courtesy calls as established by management. Conducts show around of the hotel when requested. Maintain a complete knowledge of: Hotels features/services, hours of operation. Hotels restaurant and menu price range. Hotels room types, numbers, names, amenities and location. All the Repeat Guest/ Special Guest programs and packages. All room rates, special packages and promotions. Co-ordinates and assists with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests. Follows Hotel s telephone etiquette standards. Enrollment of new loyalty members and updates certificate maintenance when applicable. Drives Rate and RevPAR through up-selling room brand. Follow departmental policies and procedures. Follow all safety and sanitation policies. Other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</p><p>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</p><p>Excellent communication and interpersonal skills.</p><p>Strong guests service and problem-solving abilities.</p><p>Professional appearance and positive attitude.</p><p>Ability to work under pressure and handle multiple tasks effectively.</p><p>Strong organizational and time management skills.</p><p>Proficient in the English language (verbal & written).</p><p>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</p><p>Knowledge of computerized Front Office systems required.</p><p>Must have the ability to handle cash effectively and accurately.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Guest Services and Front Desk Operations<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence.<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Assists with energy conservation efforts by monitoring compliance during property tours.<br>Supporting Projects and Policies Related to Guest Experience and Safety<br>• Supports implementation of the customer recognition/service program, communicating and ensuring the process.<br>• Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.<br>• Sends copy of MOD report to all departments on a daily basis.<br>• Ensures compliance with all policies, standards and procedures.<br>• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>• Understands and complies with loss prevention policies and procedures.<br>Ensuring and Providing Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.<br>• Serves as a leader in displaying outstanding hospitality skills.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Maintains high visibility in public areas during peak times.<br>• Provides immediate assistance to guests as requested.<br>• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Records guest issues in the guest response tracking system.<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.<br>• Communicates any variations to the established norms to the appropriate department in a timely manner.<br>• Participates as needed in the investigation of employee and guest accidents.<br>• Performs Front Desk duties in high demand times.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p><strong>Responsibilities:</strong></p><br><p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p><br><ul><li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li><li>Maintains the highest standard of professionalism, ethics and attitude towards guests and colleagues. </li><li>Assist guests with check-in, check-out, and general hotel inquiries.</li><li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li><li>Coordinate with other hotel departments to ensure seamless guest experiences.</li><li>Conduct daily guest engagement activities and follow up on guest feedback.</li><li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li><li>Maintain accurate guest profiles and update relevant information in the hotel system.</li><li>Promote hotel facilities, services, and special offers to guests.</li><li>Monitor guest satisfaction levels and contribute to improving service quality.</li><li> Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling).</li><li>Support the Front Office team during peak operational periods when required.</li><li>Ensure compliance with hotel policies, procedures, and brand standards.</li><li>Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports. </li><li>Meet the required daily quota for Guest courtesy calls as established by management. </li><li>Conducts show around of the hotel when requested. </li><li>Maintain a complete knowledge of: </li></ul><ul><li><ul><li>Hotels features/services, hours of operation. </li><li>Hotels restaurant and menu price range.</li><li>Hotels room types, numbers, names, amenities and location. </li><li>All the Repeat Guest/ Special Guest programs and packages. </li><li>All room rates, special packages and promotions. </li><li>Co-ordinates and assists with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests. </li></ul></li></ul><ul><li>Follows Hotel’s telephone etiquette standards.</li><li>Enrollment of new loyalty members and updates certificate maintenance when applicable.</li><li>Drives Rate and RevPAR through up-selling room brand.</li><li>Follow departmental policies and procedures.</li><li>Follow all safety and sanitation policies.</li><li>Other duties as assigned.</li></ul><br>Qualifications<br><br><p><strong>Qualifications:</strong></p><br><ul><li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li><li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong guests service and problem-solving abilities.</li><li>Professional appearance and positive attitude.</li><li>Ability to work under pressure and handle multiple tasks effectively.</li><li>Strong organizational and time management skills.</li><li>Proficient in the English language (verbal & written).</li><li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</li><li>Knowledge of computerized Front Office systems required.</li><li>Must have the ability to handle cash effectively and accurately.</li></ul><br>Additional Information<br><br><p><strong>Physical Requirements:</strong></p><br><ul><li>Ability to stand and walk for extended periods.</li><li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li></ul> </div>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We are looking for a passionate Junior Sous Chef with experience in Peruvian cuisine to assist in daily kitchen operations. The successful candidate will support the Sous Chef in food preparation, quality control, and team supervision, while contributing to the authentic Peruvian dining experience through knowledge of traditional recipes and cooking methods:</p>
<ul>
<li>Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards</li>
<li>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues</li>
<li>Conduct daily shift briefings to kitchen colleagues in absence of the Sous Chef</li>
<li>Ensure all kitchen colleagues are aware of standards and expectations</li>
<li>Liaise with the Outlet Chef to keep open lines of communication regarding guest feedback</li>
<li>Maintain proper rotation of product in all chillers to minimize wastage/spoilage</li>
<li>Have full knowledge of all menu items, daily features and promotions</li>
<li>Ensure the cleanliness and maintenance of all work areas, utensils, and equipment</li>
<li>Follow kitchen policies, procedures and service standards</li>
<li>Follow all safety and sanitation policies when handling food and beverage</li>
<li>Other duties as assigned</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Previous experience in the culinary field required</li>
<li>Journeyman’s papers or international equivalent required</li>
<li>Diploma certification in a culinary discipline an asset</li>
<li>Computer literate in Microsoft Windows applications an asset</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Highly responsible and reliable</li>
<li>Ability to work well under pressure in a fast paced environment</li>
<li>Ability to work cohesively as part of a team</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Fluency in English, additional languages are a plus</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We are looking for a passionate Junior Sous Chef with experience in Peruvian cuisine to assist in daily kitchen operations. The successful candidate will support the Sous Chef in food preparation, quality control, and team supervision, while contributing to the authentic Peruvian dining experience through knowledge of traditional recipes and cooking methods:</p>
<ul>
<li>Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards</li>
<li>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues</li>
<li>Conduct daily shift briefings to kitchen colleagues in absence of the Sous Chef</li>
<li>Ensure all kitchen colleagues are aware of standards and expectations</li>
<li>Liaise with the Outlet Chef to keep open lines of communication regarding guest feedback</li>
<li>Maintain proper rotation of product in all chillers to minimize wastage/spoilage</li>
<li>Have full knowledge of all menu items, daily features and promotions</li>
<li>Ensure the cleanliness and maintenance of all work areas, utensils, and equipment</li>
<li>Follow kitchen policies, procedures and service standards</li>
<li>Follow all safety and sanitation policies when handling food and beverage</li>
<li>Other duties as assigned</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Previous experience in the culinary field required</li>
<li>Journeyman’s papers or international equivalent required</li>
<li>Diploma certification in a culinary discipline an asset</li>
<li>Computer literate in Microsoft Windows applications an asset</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Highly responsible and reliable</li>
<li>Ability to work well under pressure in a fast paced environment</li>
<li>Ability to work cohesively as part of a team</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Fluency in English, additional languages are a plus</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We are looking for a passionate Junior Sous Chef with experience in Peruvian cuisine to assist in daily kitchen operations. The successful candidate will support the Sous Chef in food preparation, quality control, and team supervision, while contributing to the authentic Peruvian dining experience through knowledge of traditional recipes and cooking methods:</p>
<ul>
<li>Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards</li>
<li>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues</li>
<li>Conduct daily shift briefings to kitchen colleagues in absence of the Sous Chef</li>
<li>Ensure all kitchen colleagues are aware of standards and expectations</li>
<li>Liaise with the Outlet Chef to keep open lines of communication regarding guest feedback</li>
<li>Maintain proper rotation of product in all chillers to minimize wastage/spoilage</li>
<li>Have full knowledge of all menu items, daily features and promotions</li>
<li>Ensure the cleanliness and maintenance of all work areas, utensils, and equipment</li>
<li>Follow kitchen policies, procedures and service standards</li>
<li>Follow all safety and sanitation policies when handling food and beverage</li>
<li>Other duties as assigned</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Previous experience in the culinary field required</li>
<li>Journeyman’s papers or international equivalent required</li>
<li>Diploma certification in a culinary discipline an asset</li>
<li>Computer literate in Microsoft Windows applications an asset</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Highly responsible and reliable</li>
<li>Ability to work well under pressure in a fast paced environment</li>
<li>Ability to work cohesively as part of a team</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Fluency in English, additional languages are a plus</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We are looking for a passionate Junior Sous Chef with experience in Peruvian cuisine to assist in daily kitchen operations. The successful candidate will support the Sous Chef in food preparation, quality control, and team supervision, while contributing to the authentic Peruvian dining experience through knowledge of traditional recipes and cooking methods:</p>
<ul>
<li>Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards</li>
<li>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues</li>
<li>Conduct daily shift briefings to kitchen colleagues in absence of the Sous Chef</li>
<li>Ensure all kitchen colleagues are aware of standards and expectations</li>
<li>Liaise with the Outlet Chef to keep open lines of communication regarding guest feedback</li>
<li>Maintain proper rotation of product in all chillers to minimize wastage/spoilage</li>
<li>Have full knowledge of all menu items, daily features and promotions</li>
<li>Ensure the cleanliness and maintenance of all work areas, utensils, and equipment</li>
<li>Follow kitchen policies, procedures and service standards</li>
<li>Follow all safety and sanitation policies when handling food and beverage</li>
<li>Other duties as assigned</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Previous experience in the culinary field required</li>
<li>Journeyman’s papers or international equivalent required</li>
<li>Diploma certification in a culinary discipline an asset</li>
<li>Computer literate in Microsoft Windows applications an asset</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Highly responsible and reliable</li>
<li>Ability to work well under pressure in a fast paced environment</li>
<li>Ability to work cohesively as part of a team</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Fluency in English, additional languages are a plus</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Position purpose</h4>
<p>To assist the kitchen team in maintaining cleanliness, organization, and efficient food preparation processes while ensuring compliance with Accor and Mövenpick quality, hygiene, and food safety standards.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Assist chefs with basic food preparation tasks such as washing, peeling, cutting, and portioning ingredients.</li>
<li>Ensure kitchen workstations, equipment, utensils, and storage areas are clean and organized at all times.</li>
<li>Support the receiving, storing, and rotation of food items following FIFO standards.</li>
<li>Assist in setting up and replenishing ingredients and supplies for kitchen operations.</li>
<li>Maintain high standards of hygiene and sanitation in accordance with HACCP and hotel policies.</li>
<li>Dispose of waste properly and keep kitchen areas clean and hazard-free.</li>
<li>Wash and sanitize kitchen utensils, cookware, and equipment as required.</li>
<li>Support chefs during meal service and special events.</li>
<li>Report equipment malfunctions, safety hazards, or stock shortages to supervisors.</li>
<li>Follow all health, safety, food safety, and environmental procedures.</li>
</ul>
<h4>Qualifications & experience</h4>
<ul>
<li>High school education preferred.</li>
<li>Previous experience in a kitchen environment is an advantage but not essential.</li>
<li>Basic knowledge of food hygiene and kitchen operations.</li>
<li>Ability to work in a fast-paced environment.</li>
</ul>
<h4>Competencies</h4>
<ul>
<li>Teamwork and cooperation.</li>
<li>Reliability and willingness to learn.</li>
<li>Good organizational skills.</li>
<li>Attention to cleanliness and hygiene.</li>
<li>Ability to follow instructions and work efficiently under pressure.</li>
</ul>
<h4>Accor Heartist® behaviors</h4>
<ul>
<li>Demonstrates respect, teamwork, and a positive attitude.</li>
<li>Supports colleagues to achieve operational excellence.</li>
<li>Maintains professional appearance and conduct.</li>
<li>Contributes to delivering memorable dining experiences through high standards of cleanliness and support.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Position purpose</h4>
<p>To assist the kitchen team in maintaining cleanliness, organization, and efficient food preparation processes while ensuring compliance with Accor and Mövenpick quality, hygiene, and food safety standards.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Assist chefs with basic food preparation tasks such as washing, peeling, cutting, and portioning ingredients.</li>
<li>Ensure kitchen workstations, equipment, utensils, and storage areas are clean and organized at all times.</li>
<li>Support the receiving, storing, and rotation of food items following FIFO standards.</li>
<li>Assist in setting up and replenishing ingredients and supplies for kitchen operations.</li>
<li>Maintain high standards of hygiene and sanitation in accordance with HACCP and hotel policies.</li>
<li>Dispose of waste properly and keep kitchen areas clean and hazard-free.</li>
<li>Wash and sanitize kitchen utensils, cookware, and equipment as required.</li>
<li>Support chefs during meal service and special events.</li>
<li>Report equipment malfunctions, safety hazards, or stock shortages to supervisors.</li>
<li>Follow all health, safety, food safety, and environmental procedures.</li>
</ul>
<h4>Qualifications & experience</h4>
<ul>
<li>High school education preferred.</li>
<li>Previous experience in a kitchen environment is an advantage but not essential.</li>
<li>Basic knowledge of food hygiene and kitchen operations.</li>
<li>Ability to work in a fast-paced environment.</li>
</ul>
<h4>Competencies</h4>
<ul>
<li>Teamwork and cooperation.</li>
<li>Reliability and willingness to learn.</li>
<li>Good organizational skills.</li>
<li>Attention to cleanliness and hygiene.</li>
<li>Ability to follow instructions and work efficiently under pressure.</li>
</ul>
<h4>Accor Heartist® behaviors</h4>
<ul>
<li>Demonstrates respect, teamwork, and a positive attitude.</li>
<li>Supports colleagues to achieve operational excellence.</li>
<li>Maintains professional appearance and conduct.</li>
<li>Contributes to delivering memorable dining experiences through high standards of cleanliness and support.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Consistently offers professional, engaging and friendly service</li><li>To fix and repair linen., uniforms, drapery, etc</li><li>Minor mending or alterations to Guest garments</li><li>To ensure repairs are made in a timely fashion</li><li>To make sure workplace is orderly kept and surfaces are cleaned daily</li><li>To assist with inventories when required</li><li>Report any faulty equipment immediately to Supervisor</li><li>To make sure all Health and Safety matters relating to uniforms are observed</li><li>To attend any training courses organized by the Supervisor or Human Resources</li></ul><br>Qualifications<br><br><ul><li>Previous experience is an asset</li><li>High School diploma, vocational training and/or 1 year work experience</li><li>Basic understanding of the English language</li><li>Previous experience in luxury hotel environment desirable</li></ul> </div>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>Position purpose:</strong><br>
To maintain and enhance the appearance of guest rooms, public areas, outlets, and back-of-house facilities through professional painting and decorative finishing works, ensuring compliance with Accor and Mövenpick brand standards.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Carry out interior and exterior wall painting, touch-ups, and decorative finishing works throughout the hotel.</li>
<li>Prepare surfaces by cleaning, sanding, patching, filling cracks, and applying primers before painting.</li>
<li>Perform painting works in guest rooms, corridors, public areas, restaurants, meeting rooms, and back-of-house locations.</li>
<li>Ensure color matching and finishing quality meet hotel brand standards.</li>
<li>Respond promptly to maintenance requests related to wall finishes and paint defects.</li>
<li>Maintain painting tools, equipment, and materials in a clean and safe condition.</li>
<li>Follow preventive maintenance schedules and complete assigned work orders efficiently.</li>
<li>Observe all health, safety, fire, and environmental regulations when handling paints, chemicals, and equipment.</li>
<li>Minimize disruption to guests by maintaining cleanliness and proper worksite protection during painting activities.</li>
<li>Assist the engineering team with other maintenance duties when required.</li>
</ul>
<h4>Qualifications & experience</h4>
<ul>
<li>High school certificate or vocational training in painting and decorating.</li>
<li>Minimum 1 year of painting experience, preferably in hotels, resorts, or commercial facilities.</li>
<li>Knowledge of surface preparation, paint application techniques, and finishing methods.</li>
<li>Familiarity with safety procedures and proper use of painting tools and materials.</li>
</ul>
<h4>Competencies</h4>
<ul>
<li>Attention to detail and quality standards.</li>
<li>Ability to work independently and within a team.</li>
<li>Good time management and organizational skills.</li>
<li>Positive attitude and commitment to guest satisfaction.</li>
<li>Flexibility to work shifts and support operational requirements.</li>
</ul>
<h4>Accor Heartist® behaviors</h4>
<ul>
<li>Demonstrates teamwork, respect, and professionalism.</li>
<li>Supports a clean, safe, and welcoming environment.</li>
<li>Takes ownership of assigned tasks and delivers quality results.</li>
<li>Contributes to the overall guest experience through excellent maintenance standards.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>Security agent</strong></p>
<p>Guardian and protector. You ensure the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed, and will ensure your property remains a safe, enjoyable workplace and travel destination.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world!</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li>
</ul>
<h4>What you will be doing:</h4>
<ul>
<li>Ensure the overall safety and security of the guests, employees and property premises</li>
<li>Investigate and report any violations to law/property policy, occurrences of accidents, complaints, criminal activity and crisis situations</li>
<li>Conduct regular floor patrols, cash counts and crowd control</li>
<li>Assist guests regarding hotel facilities in an informative and helpful way</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Your experience and skills include:</strong></p>
<ul>
<li>Relevant security experience is an asset</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Highly responsible and reliable</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>Security agent</strong></p>
<p>Guardian and protector. You ensure the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed, and will ensure your property remains a safe, enjoyable workplace and travel destination.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world!</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li>
</ul>
<h4>What you will be doing:</h4>
<ul>
<li>Ensure the overall safety and security of the guests, employees and property premises</li>
<li>Investigate and report any violations to law/property policy, occurrences of accidents, complaints, criminal activity and crisis situations</li>
<li>Conduct regular floor patrols, cash counts and crowd control</li>
<li>Assist guests regarding hotel facilities in an informative and helpful way</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Your experience and skills include:</strong></p>
<ul>
<li>Relevant security experience is an asset</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Highly responsible and reliable</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>Stewarding attendant</strong></p>
<ul>
<li>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues</li>
<li>Operate an industrial dishwasher</li>
<li>Responsible for the cleanliness and sanitizing of all surfaces</li>
<li>Keep floors and work areas clear of hazards and obstruction</li>
<li>Responsible for the operation of kitchen cleaning equipment</li>
<li>Operate dish machines for washing all hotel dishes including chinaware, glassware and flatware</li>
<li>Maintain a hygienic working environment in accordance with health department regulations, brand and departmental standards</li>
<li>Ensure the kitchen colleagues have the dishes and silverware required and guests have clean dishes</li>
<li>Check the washing equipment is in good working order and inform supervisor of any problems or anomalies</li>
<li>Sort, stack dishes, and load/unload dishwasher</li>
<li>Sort, stack and store all cleaned items in an organized and safe manner</li>
<li>Ensure all breakages and chipped items are removed from circulation and inventoried</li>
<li>Ensure floors are dry and clean at all times</li>
<li>Follow department policies, procedures and service standards</li>
<li>Maintain a clean and safe work environment</li>
<li>Assist with other responsibilities and duties in the absence of team members or other tasks assigned by the manager</li>
<li>Follow all policies and procedures ascertained by the hotel</li>
</ul>
<h4>Qualifications</h4>
<p>Your experience and skills include:</p>
<ul>
<li>Organized and a great team player</li>
<li>Passionate about maintaining a clean and safe working environment</li>
<li>Understanding of food safety and hygiene</li>
<li>Previous experience not required</li>
<li>Strong interpersonal and problem-solving abilities</li>
<li>Highly responsible and reliable</li>
<li>Ability to work well under pressure in a fast paced environment</li>
<li>Ability to work cohesively as part of a team</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li>
<li>Able to work consistent night shifts</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>Stewarding attendant</strong></p>
<ul>
<li>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues</li>
<li>Operate an industrial dishwasher</li>
<li>Responsible for the cleanliness and sanitizing of all surfaces</li>
<li>Keep floors and work areas clear of hazards and obstruction</li>
<li>Responsible for the operation of kitchen cleaning equipment</li>
<li>Operate dish machines for washing all hotel dishes including chinaware, glassware and flatware</li>
<li>Maintain a hygienic working environment in accordance with health department regulations, brand and departmental standards</li>
<li>Ensure the kitchen colleagues have the dishes and silverware required and guests have clean dishes</li>
<li>Check the washing equipment is in good working order and inform supervisor of any problems or anomalies</li>
<li>Sort, stack dishes, and load/unload dishwasher</li>
<li>Sort, stack and store all cleaned items in an organized and safe manner</li>
<li>Ensure all breakages and chipped items are removed from circulation and inventoried</li>
<li>Ensure floors are dry and clean at all times</li>
<li>Follow department policies, procedures and service standards</li>
<li>Maintain a clean and safe work environment</li>
<li>Assist with other responsibilities and duties in the absence of team members or other tasks assigned by the manager</li>
<li>Follow all policies and procedures ascertained by the hotel</li>
</ul>
<h4>Qualifications</h4>
<p>Your experience and skills include:</p>
<ul>
<li>Organized and a great team player</li>
<li>Passionate about maintaining a clean and safe working environment</li>
<li>Understanding of food safety and hygiene</li>
<li>Previous experience not required</li>
<li>Strong interpersonal and problem-solving abilities</li>
<li>Highly responsible and reliable</li>
<li>Ability to work well under pressure in a fast paced environment</li>
<li>Ability to work cohesively as part of a team</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li>
<li>Able to work consistent night shifts</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues.<br>
Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards.<br>
Actively share ideas, opinions and suggestions in daily shift briefings.<br>
Ensure all kitchen colleagues are aware of standards and expectations.<br>
Liaise daily with outlet chefs to keep open lines of communication regarding guest feedback.<br>
Continually strive to improve food preparation and presentations.<br>
Maintain proper rotation of product in all chillers to minimize wastage/spoilage.<br>
Have full knowledge of all menu items, daily features and promotions.<br>
Ensure the cleanliness and maintenance of all work areas, utensils, and equipment.<br>
Follow kitchen policies, procedures and service standards.<br>
Follow all safety and sanitation policies when handling food and beverage.<br>
Assist with other responsibilities and duties in the absence of team members or other tasks assigned by the manager.<br>
Follow all policies and procedures ascertained by the hotel.</p>
<h4>Qualifications</h4>
<ul>
<li>Previous experience in a professional kitchen setting as a Chef de Partie.</li>
<li>Proficient knowledge of and adherence to local regulations, particularly in health, safety, and compliance matters, along with a solid grasp of HACCP management.</li>
<li>In this culture-driven workplace, you will be a dedicated leader, focused on nurturing junior chefs, fostering their growth, and enhancing productivity.</li>
<li>A certification in commercial cookery is required, and it is preferred that you also possess a valid certificate in safe food handling or food safety supervision.</li>
<li>Strong organizational abilities for preparation, planning, and cost control.</li>
<li>Flexibility to work across a range of shifts including weekends and public holidays as required.</li>
<li>Computer literate in Microsoft Windows applications is an asset.</li>
<li>Strong interpersonal and problem-solving abilities.</li>
<li>Highly responsible and reliable.</li>
<li>Ability to work well under pressure in a fast-paced environment.</li>
<li>Ability to work cohesively as part of a team.</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues.<br>
Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards.<br>
Actively share ideas, opinions and suggestions in daily shift briefings.<br>
Ensure all kitchen colleagues are aware of standards and expectations.<br>
Liaise daily with outlet chefs to keep open lines of communication regarding guest feedback.<br>
Continually strive to improve food preparation and presentations.<br>
Maintain proper rotation of product in all chillers to minimize wastage/spoilage.<br>
Have full knowledge of all menu items, daily features and promotions.<br>
Ensure the cleanliness and maintenance of all work areas, utensils, and equipment.<br>
Follow kitchen policies, procedures and service standards.<br>
Follow all safety and sanitation policies when handling food and beverage.<br>
Assist with other responsibilities and duties in the absence of team members or other tasks assigned by the manager.<br>
Follow all policies and procedures ascertained by the hotel.</p>
<h4>Qualifications</h4>
<ul>
<li>Previous experience in a professional kitchen setting as a Chef de Partie.</li>
<li>Proficient knowledge of and adherence to local regulations, particularly in health, safety, and compliance matters, along with a solid grasp of HACCP management.</li>
<li>In this culture-driven workplace, you will be a dedicated leader, focused on nurturing junior chefs, fostering their growth, and enhancing productivity.</li>
<li>A certification in commercial cookery is required, and it is preferred that you also possess a valid certificate in safe food handling or food safety supervision.</li>
<li>Strong organizational abilities for preparation, planning, and cost control.</li>
<li>Flexibility to work across a range of shifts including weekends and public holidays as required.</li>
<li>Computer literate in Microsoft Windows applications is an asset.</li>
<li>Strong interpersonal and problem-solving abilities.</li>
<li>Highly responsible and reliable.</li>
<li>Ability to work well under pressure in a fast-paced environment.</li>
<li>Ability to work cohesively as part of a team.</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Key deliverables and responsibilities</h4>
<h4>Planning & organizing:</h4>
<ul>
<li>Organization of the Telephone Department and FO Administration.</li>
<li>Ensuring staff are adhering to the “Welcome Charter” and the OSM.</li>
<li>Ensure all external and internal calls are answered as laid out in the OSM and ensure efficient connection with the correct person.</li>
<li>Be aware at all times of the whereabouts of the managers and where to contact them.</li>
<li>Monitor the logs of long distance calls, faxes and messages.</li>
<li>Co-ordinate communication within the hotel in the event of an emergency.</li>
<li>Prepare the weekly stores order and maintain stock levels.</li>
<li>Follow the grooming standards.</li>
<li>Attend training classes as per schedule.</li>
<li>Show fullest cooperation and respect within the team and other departments.</li>
<li>Be aware of the daily activities and have product knowledge of all the hotel facilities.</li>
</ul>
<h4>Operations:</h4>
<ul>
<li>Report to work within the requested time, prior to the commencement of duty, well-groomed and dressed to the uniform standard.</li>
<li>Demonstrate pride in the workplace with a high level commitment.</li>
<li>Treat all guests and colleagues in a polite and courteous manner at all times.</li>
<li>Give your full cooperation to all guests, and assist in a prompt, caring and helpful manner.</li>
<li>Anticipate guests’ needs wherever possible and react to these to enhance guest satisfaction.</li>
<li>Promote a helpful and professional image to the internal and external customer.</li>
<li>Aim to ascertain a high degree of guest satisfaction with zero complaints about your department.</li>
<li>Use guest names whenever appropriate.</li>
<li>Have a good knowledge of all the different types of rooms, hotel facilities, and hours of operation, restaurants, shops and function rooms.</li>
<li>Be well informed about special functions and events held in the hotel on a daily basis.</li>
<li>Be aware of the hotel management, their office location, role and availability.</li>
<li>Comply with the hotel’s legal requirements for fire, bomb threats and health and safety.</li>
<li>Attend all training sessions as required.</li>
<li>Keep your work areas clean and tidy at all times.</li>
<li>Be fully aware of the national history of the area, places of interest, shopping areas, etc.</li>
<li>Maintain professional confidentiality and never disclose any secrets pertaining to the company.</li>
<li>Carry out any reasonable duties as requested by a senior manager.</li>
<li>Conduct a daily briefing with your team and ensure a smooth hand-over between shifts.</li>
<li>Identify, plan and carry out any necessary training and maintain staff training logbooks.</li>
<li>Be conversant with the daily weather forecast.</li>
<li>Ensure that communication agents fill in the logbook daily and hand over to the next shift.</li>
<li>Report and follow up maintenance faults with the switchboard and related equipment.</li>
<li>Prepare a weekly schedule and timesheet.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>