Jobs in Tourism Sector in Jordan

<p><h4>Position summary</h4> <p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p> <p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>Functions as the strategic business leader of the property's hotel operations. Areas of responsibility may include front office, recreation/health club, housekeeping, food and beverage/culinary, and engineering/maintenance. The position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures hotel operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues, maximizes the financial performance of the department, and develops positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in business administration, hotel and restaurant management, or related major; 4 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li> <li>4-year bachelor's degree in business administration, hotel and restaurant management, or related major; 2 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing profitability</strong></p> <ul> <li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li> <li>Analyzes service issues and identifies trends.</li> <li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li> <li>Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li> </ul> <p><strong>Managing revenue goals</strong></p> <ul> <li>Monitors hotel operations sales performance against budget.</li> <li>Reviews reports and financial statements to determine hotel operations performance against budget.</li> <li>Coaches and supports operations team to effectively manage occupancy and rate, wages, and controllable expenses.</li> <li>Reviews the wage progress report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.</li> </ul> <p><strong>Leading operations and department teams</strong></p> <ul> <li>Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.</li> <li>Develops systems to enable employees to understand guest satisfaction results.</li> <li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li> </ul> <p><strong>Managing the guest experience</strong></p> <ul> <li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li> <li>Responds to and handles guest problems and complaints.</li> <li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li> <li>Creates an atmosphere in all rooms and food and beverage areas that meets or exceeds guest expectations.</li> </ul> <p><strong>Managing and conducting human resources activities</strong></p> <ul> <li>Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.</li> <li>Ensures employees are treated fairly and equitably.</li> <li>Ensures that regular, ongoing communication is happening in operations (e.g., pre-shift briefings, staff meetings).</li> <li>Fosters employee commitment to providing excellent service, participates in daily stand-up meetings, and models desired service behaviors in all interactions with guests and employees.</li> <li>Incorporates guest satisfaction as a component of staff and operations meetings with an emphasis on generating innovative ways to continually improve results.</li> <li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li> <li>Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns.</li> <li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to standard and local operating procedures (SOPs and LSOPs), and supports the peer review process.</li> <li>Conducts annual performance appraisal with direct reports according to standard operating procedures.</li> <li>Champions change, ensures brand and regional business initiatives are implemented, and communicates follow-up actions to team as necessary.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes service issues and identifies trends.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>Managing Revenue Goals<br>• Monitors hotel operations sales performance against budget.<br>• Reviews reports and financial statements to determine hotel operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy &amp; rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Leading Operations and Department Teams<br>• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>JOB SUMMARY Functions as the leader of the property s sales department for W Amman, The S Regis Amman, Al Manara A luxury Collection Aqaba and the Westin Aqaba properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Evaluates the property s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer profile and property associates and provides a return on investment to the owner and Marriott International.</p><p>CORE WORK ACTIVITIES</p><p>Managing Sales Activities</p><p>Manages the development of a strategic account plan for the demand generators in the market. Manages the property's reactive and proactive sales efforts. Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications. Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations. Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel s market position. Researches competitor s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share. Attends sales strategy meetings to provide input on weekly and overall sales strategy. Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share. Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office. Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders. Serves as the sales contact for customers; serves as the customer advocate. Serves as hotel authority on sales processes and sales contracts. Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate. Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business. Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy. Supports the General Manager by coordinating crisis communications. Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Performs other duties, as assigned, to meet business needs.</p><p>Building Successful Relationships</p><p>Develops strong partnerships with local organizations to further increase brand/product awareness. Develops and manages internal key stakeholder relationships. Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. Gains understanding of the hotel s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</p><p>Leadership</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>Education and Experience Required:</h2><p>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.</p><p>OR</p><p>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</p><h2>Preferred:</h2><ul><li>4 year college degree.</li><li>Demonstrated skills in supervising a team.</li><li>Lodging sales experience.</li><li>Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met for Restaurant<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.<br>• Supervises restaurant kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the restaurant.<br>• Communications production needs to key personnel.<br>• Assists in developing daily and seasonal menu items for the restaurant.<br>• Ensures compliance with all applicable laws and regulations regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Estimates daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishing and Maintaining Restaurant Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities&nbsp;<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide professional and personalized wine recommendations, pairing suggestions, and beverage guidance to guests. Perform wine service according to fine-dining and five-star hotel standards, including correct presentation, opening, and pouring techniques. Support the management, organization, and maintenance of the wine cellar, ensuring proper storage conditions and stock rotation. Assist in monitoring wine inventory levels, reporting shortages, breakages, and quality issues. Contribute to the development, updating, and presentation of the wine list in line with the restaurant s concept and positioning. Collaborate closely with the kitchen brigade to ensure harmonious food and wine pairings. Support the training of service staff on wine knowledge, service techniques, and beverage upselling. Ensure compliance with hygiene, safety, and food &amp; beverage service standards. Assist in controlling beverage costs, minimizing waste, and supporting revenue optimization through informed sales. Manage guest preferences, special requests, and VIP experiences with discretion and professionalism. Participate in wine tastings, supplier meetings, and product evaluations as required. Uphold the hotel s brand values, grooming standards, and luxury service culture at all times.</p></div></section>

<p><h4>Job summary</h4> <p>Responsible for all front office functions and staff. Areas of responsibility include bell staff, switchboard operations, guest services/front desk and retail/gift shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in hotel and restaurant</p><p></p>

<p><h4>Position summary</h4> <p>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <h4>About Marriott International</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <h4>The Luxury Collection Hotels & Resorts</h4> <p>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.</p> <p>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.</p> <p>In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p> <p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests’ evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done. Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests’ needs. They should be passionate about the guest service experience, but also have an eye for detail – from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional. Bartenders will be on their feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Bartenders – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Position summary</h4> <p>Manage the day-to-day activities for social media channels. Establish long-range objectives and specify the strategies and actions to achieve them. Manage active and engaged communities around a defined topic or topics by managing long-lead editorial calendars and monitoring online conversations. Participate in online conversations to build brand visibility, customer satisfaction, and marketing/ecommerce support. Establish a positive online presence for the hotel(s) by integrating property-specific and brand messaging in a compelling and valuable way for participants. Provide measurement of the impact of online presence to the hotel’s overall business.</p> <p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>

<p><h4>Position summary</h4> <p>Manage the day-to-day activities for social media channels. Establish long-range objectives and specify the strategies and actions to achieve them. Manage active and engaged communities around a defined topic or topics by managing long-lead editorial calendars and monitoring online conversations. Participate in online conversations to build brand visibility, customer satisfaction, and marketing/ecommerce support. Establish a positive online presence for the hotel(s) by integrating property-specific and brand messaging in a compelling and valuable way for participants. Provide measurement of the impact of online presence to the hotel’s overall business.</p> <p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We believe it’s our people who create memorable experiences for our guests. Our current Team Leader has just been promoted, so we’re looking for the next passionate leader to join our Front Office team!<br>If you love creating great guest experiences, enjoy leading a team and want to grow your career, this could be your opportunity.<br>Your job will include but not limited to:</p><br><ul><li>Looking after the guests and ensuring they have an incredible experience with us</li><li>Coaching &amp; Training the Team members</li><li>Responsible for performing the services assigned to his/her shift in the best and most appropriate manner.</li><li>Supervise and support of the Front Office team.</li><li>Handling any guest complaints.</li><li>Direct daily front office operations.</li><li>Supervise front talent and help out with accounting problems.</li><li>Ensure department policies and procedures are understood by all employees and observed in tasks performed.</li><li>Perform any other duties as directed by the Front Office Management.</li></ul><p>What’s in it for you:<br>Employee discounted rates in Accor worldwide<br>Learning programs through our Academies<br>Opportunity to develop your talent and grow within your property and across the world!<br>What you will be doing:<br>Greet, check-in, respond to requests and settle accounts while providing exceptional service<br>Take initiative to add a personalized experience<br>Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling</p><br><br>Qualifications<br><br><p>A University Degree in Hospitality&nbsp;<br>6-12 months experience in front office operations in hotels in a supervisory level (preferably within Accor group)<br>Motivated<br>Team Player<br>Proactive<br>Takes Initiative<br>Organisational Skills</p><br><br>Additional Information<br><br><p>Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Chef de Partie – Pastry</strong></p><br><p><strong>Role Purpose</strong></p><br><p>As a <strong>Chef de Partie – Pastry</strong>, you will be responsible for the preparation, production, and presentation of high-quality pastry, bakery, and dessert items in accordance with hotel standards. Reporting to the Pastry Chef, you will support the efficient daily operation of the Pastry Kitchen while maintaining quality, consistency, hygiene, and food safety standards.</p><br><p><strong>Key Accountabilities</strong></p><br><ol><li>Prepare and produce pastries, desserts, bakery items, and other products according to approved recipes and presentation standards.</li><li>Ensure consistent quality, taste, portioning, and presentation of all pastry products.</li><li>Organize and manage the assigned pastry section to ensure smooth and efficient daily production.</li><li>Follow the production plans, recipes, and instructions provided by the <strong>Pastry Chef</strong>.</li><li>Ensure proper food preparation, storage, labeling, rotation, and handling in accordance with food safety and HACCP standards.</li><li>Maintain high standards of cleanliness, sanitation, and organization within the assigned work areas.</li><li>Monitor ingredients and minimize wastage through proper handling, portion control, and storage.</li><li>Ensure pastry equipment and utensils are properly used, cleaned, and maintained, and report any defects promptly.</li><li>Guide and support junior colleagues within the assigned section and ensure work is completed according to required standards.</li><li>Coordinate with other kitchen sections to ensure timely preparation and smooth service.</li><li>Follow all hotel policies and procedures relating to food safety, health and safety, security, and workplace standards.</li><li>Support pastry production requirements for restaurants, banquets, functions, and special events as directed by the Pastry Chef.</li></ol><p><strong>Key Skills &amp; Experiences</strong></p><br><ul><li>Diploma or relevant qualification in Culinary Arts, Pastry &amp; Bakery, or equivalent relevant experience.</li><li>2–4 years of relevant pastry and bakery experience, preferably within the hospitality industry.</li><li>Good knowledge of food safety, hygiene, and HACCP standards.</li></ul><p><strong>Technical Skills, Knowledge and Other Skills</strong></p><br><ul><li>Strong practical knowledge of pastry, bakery, desserts, and food presentation.</li><li>Good understanding of recipes, portion control, stock handling, and waste reduction.</li><li>Strong organizational and time-management skills.</li><li>Ability to maintain quality and consistency during high-volume operations.</li><li>Strong attention to detail and commitment to quality.</li><li>Ability to guide and support junior kitchen colleagues.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Job Summary</p><br><p>The Security Agent is responsible for maintaining a safe, secure, and welcoming environment for guests, Heartists, visitors, and hotel assets. The role ensures the protection of people and property through regular patrols, monitoring security systems, enforcing hotel policies, responding to emergencies, and providing professional assistance while upholding Accor's values and service standards.</p><br><p>Key Responsibilities</p><br><p>Safety &amp; Security</p><br><ul><li>Patrol all hotel areas, including guest floors, public areas, back-of-house, parking areas, and perimeter.</li><li>Monitor CCTV systems, alarms, and access control systems.</li><li>Protect hotel assets against theft, damage, vandalism, and unauthorized access.</li><li>Ensure all emergency exits, fire equipment, and escape routes remain accessible.</li><li>Conduct routine security inspections and report any hazards immediately.</li><li>Assist in implementing hotel security procedures and emergency response plans.</li></ul><p>Guest &amp; Heartist Assistance</p><br><ul><li>Provide courteous assistance to guests, Heartists, and visitors.</li><li>Escort guests or employees when required.</li><li>Respond promptly to guest concerns related to safety and security.</li><li>Maintain a professional and approachable presence throughout the property.</li></ul><p>Incident Management</p><br><ul><li>Respond immediately to emergencies including fire alarms, medical incidents, accidents, disturbances, and security breaches.</li><li>Complete detailed incident and occurrence reports accurately and promptly.</li><li>Preserve evidence and assist management during investigations when necessary.</li><li>Coordinate with local authorities, police, fire department, and emergency services when required.</li></ul><p>Access Control</p><br><ul><li>Monitor staff entrances and exits.</li><li>Verify identification of contractors and visitors.</li><li>Ensure delivery vehicles and suppliers follow hotel security procedures.</li><li>Control access to restricted areas.</li></ul><p>Fire &amp; Life Safety</p><br><ul><li>Participate in fire drills and emergency evacuation procedures.</li><li>Monitor compliance with fire safety regulations.</li><li>Assist with emergency evacuations when required.</li><li>Report any fire safety deficiencies immediately.</li></ul><p>Administrative Duties</p><br><ul><li>Maintain accurate daily security logs.</li><li>Prepare incident, accident, and shift reports.</li><li>Record lost and found items according to hotel procedures.</li><li>Communicate security concerns during shift handovers.</li></ul><p>Compliance</p><br><ul><li>Follow all Accor policies, hotel standards, and local regulations.</li><li>Maintain confidentiality regarding guests, Heartists, and hotel operations.</li><li>Comply with Health &amp; Safety, Food Safety (where applicable), environmental, and security policies.</li></ul><p>Qualifications</p><br><ul><li>High school diploma or equivalent.</li><li>Previous experience in hotel security, hospitality, military, or law enforcement is preferred.</li><li>Valid security certification or license (where required by local regulations).</li><li>Basic knowledge of fire safety and emergency procedures.</li></ul><p>Skills &amp; Competencies</p><br><ul><li>Strong observation and attention to detail.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to remain calm under pressure.</li><li>Professional appearance and conduct.</li><li>Good problem-solving and conflict resolution skills.</li><li>Ability to write clear and accurate reports.</li><li>Basic computer skills.</li><li>Ability to work rotating shifts, weekends, public holidays, and overnight.</li></ul><p>Physical Requirements</p><br><ul><li>Ability to stand and walk for extended periods.</li><li>Ability to respond quickly to emergencies.</li><li>Capable of lifting moderate weights when required.</li><li>Ability to work indoors and outdoors in varying weather conditions.</li></ul><p>Core Competencies (Accor Values)</p><br><ul><li>Guest Passion</li><li>Sustainable Performance</li><li>Spirit of Conquest</li><li>Innovation</li><li>Respect</li><li>Trust</li></ul><p>Key Performance Indicators (KPIs)</p><br><ul><li>Timely response to security incidents.</li><li>Accuracy and completion of incident reports.</li><li>Compliance with security patrol schedules.</li><li>Reduction in security-related incidents.</li><li>Compliance with fire and life safety procedures.</li><li>Positive guest and Heartist feedback regarding safety and professionalism.</li><li>Adherence to Accor security standards and local regulations.</li></ul><p>This job description reflects the responsibilities and expectations of a Security Agent within an Accor hotel and may be updated based on operational requirements.</p><br><br>Qualifications<br><br><p>Your experience and skills include:<br>Relevant security experience is an asset<br>Strong interpersonal and problem solving abilities<br>Highly responsible &amp; reliable</p><br><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversitiy &amp; Inclusion<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<p><h4>Job summary</h4> <p>Responsible for managing and supervising all areas of the spa at W Amman Hotel and The St Regis Amman Hotel, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</li> <li>OR</li> <li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing spa operations and budgets</strong></p> <ul> <li>Selects vendors for spa retail operations and managing contract agreements.</li> <li>Oversees retail product research, product selection and purchasing, product display.</li> <li>Manages supply inventories and purchasing control, including uniforms.</li> <li>Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.</li> <li>Maintains cleanliness of spa and related areas and equipment.</li> </ul> <p><strong>Managing spa sales and marketing strategy</strong></p> <ul> <li>Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.</li> <li>Develops and manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.</li> <li>Ensures spa services are included in all property-related marketing and advertising.</li> <li>Identifies and recommends new products and product enhancements to remain competitive in the market.</li> </ul> <p><strong>Managing spa revenue management strategy</strong></p> <ul> <li>Monitors and manages the payroll function.</li> <li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li> <li>Manages spa controllable expenses such as guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.</li> </ul> <p><strong>Ensuring and delivering exceptional customer service</strong></p> <ul> <li>Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Strives to improve service performance.</li> </ul> <p><strong>Conducting human resources activities</strong></p> <ul> <li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li> <li>Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.</li> <li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li> <li>Develops, implements and maintains a spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li> <li>Administers the performance appraisal process for direct report managers.</li> <li>Develops business goals and creates appropriate development plans.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li> <li>Ensures that regular ongoing communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.</li> <li>Celebrates successes and publicly recognizes the contributions of team members.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for managing and supervising all areas of the spa at W Amman Hotel and The St Regis Amman Hotel, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Spa Operations and Budgets<br>• Selects vendors for spa retail operations and managing contract agreements.<br>• Oversees retail product research, product selection and purchasing, product display.<br>• Manages supply inventories and purchasing control, including uniforms.<br>• Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.<br>• Maintains cleanliness of spa and related areas and equipment.<br>Managing Spa Sales and Marketing Strategy<br>• Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.<br>• Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.<br>• Ensures spa services are included in all property-related marketing and advertising.<br>• Identifies and recommending new products and product enhancements to remain competitive in the market.<br>Managing Spa Revenue Management Strategy<br>• Monitors and Manages the payroll function.<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.<br>Ensuring and Delivering Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.<br>• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.<br>• Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Administers the performance appraisal process for direct report managers.<br>• Develops business goals and creates appropriate development plans.<br>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.<br>• Solicits employee feedback, utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>AVSI Foundation - ETS , an NGO created in 1972, carries out cooperation projects for development, with a particular emphasis on education. AVSI Foundation has been operating in Jordan since 2006 and contributed in supporting the most vulnerable local communities, Palestinian, Iraqi and Syrian refugees through providing projects and activities that focus on social protection, health and psycho-social assistance, education, vocational training and job placement and income-generating activities. RISE: Revitalizing Initiatives for Sustainable Empowerment in Cultural Heritage is a two-year project funded by the European Union. The project aims to improve the livelihoods of women, youth, and vulnerable groups in Makawer and Rihab, while preserving and promoting initiatives in tangible and intangible cultural heritage, strengthening local capacities for sustainable tourism, cultural heritage enhancement and entrepreneurship. The Field Officer in Rihab will be responsible of coordinating the implementation of the activities in the targeted area. Given the limited presence of humanitarian and development actors in the target area, the Field Officer is expected to play a key role in adapting project approaches to the local context, strenghtening community engagement, and supporting local stakeholders in understanding and engaging with project methodologies. This position is based in Rihab, the main project implementation site. Preference will be given to candidates residing in the area or those able to ensure a reliable daily commute to the project location.. Duty Station: Rihab Starting Date: August 2026 Period: 12 months Language: Arabic Reporting to: AVSI Project Manager for RISE Project</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 years of experience in coordination of field activities;</li><li>Proven experience in coordinating field-based activities, community work, or local initiatives (NGO experience is an asset);</li><li>Bachelor Degree in relevant subject (Cultural Heritage, Social Work, Development or Humanitarian Studies, etc.);</li><li>Excellent oral and written communication skills in Arabic;</li><li>Strong organizational and team working skills;</li><li>Leadership.</li><li>Experience working with governmental entities, local communities, youth groups or grassroots initiatives;</li><li>Experience in supervising, coordinating, and monitoring field activities and staff;</li><li>Strong reporting and communication skills, with the ability to mobilize and engage stakeholders effectively;</li><li>Excellent oral and written communication skills in English is an asset;</li><li>Strong willingness and ability to learn and adapt to NGO systems and procedures;</li><li>Ability to work under pressure and operate independently when needed;</li><li>Flexible team player with strong interpersonal skills;</li><li>Proficiency in MS Office programs, including Excel, Word, and PowerPoint and basic data collection tools.</li></ul><p></p></section>

<p><h4>Description<\/h4>\n<p><strong>About Open<\/strong><br>\nOpen.cx is the unified AI customer support platform automating 70%+ of interactions for enterprises like MoneyGram and Mollie. Backed by Y Combinator, X by Unifonic, and Shorooq Partners, we recently raised $7M+ to scale our operations across MENA and globally. We are moving from a startup phase to a high-growth scale-up, and we need a financial architect to build the foundation for that growth \u2014 and stay with us all the way to the next decade of scale.<\/p>\n\n<h4>Your mandate<\/h4>\n<p>Own the financial engine of a company on a 3\u20135x ARR year, scaling from a handful of enterprise logos to category-contender status.<br>\nBuild the planning, reporting, and operating cadence that lets every team \u2014 GTM, product, ops \u2014 make sharper decisions, faster.<br>\nOwn the next two priced rounds. Build the model the leads will actually pressure-test. Quarterback diligence. Sit at the table for term sheets.<br>\nBe the partner who tells the founders the truth about the numbers \u2014 and the strategist who shapes pricing, packaging, market expansion, and headcount because of them.<br>\nIf you're successful, you'll materially shape Open's growth trajectory and be the finance leader on the cap table at every subsequent round.<\/p>\n\n<h4>What you'll do \u2014 year one<\/h4>\n<p>Today, finance at Open lives in the founders' heads, a few spreadsheets, and our outsourced accounting partner. Your first major mission is to turn that into a structured, compounding system \u2014 a single source of truth on revenue, cash, burn, runway, unit economics, and pipeline that the leadership team trusts and acts on every week \u2014 and that the Series A leads will buy.<\/p>\n\n<p><strong>First 100 days<\/strong><\/p>\n<ul>\n<li>Listen tour: founders, every GTM leader, every customer-facing team. Map how money actually moves today.<\/li>\n<li>Stand up the weekly metrics email and the monthly board pack v1.<\/li>\n<li>Clean up the chart of accounts, compress the close to 5 business days.<\/li>\n<li>Build the v1 forecast model that survives contact with reality. Run it weekly.<\/li>\n<li>Pick the finance stack (NetSuite or QBO + Stripe\/Maxio + Brex\/Ramp\/Pleo + Pigment\/Cube\/Mosaic).<\/li>\n<li>Diagnose the unit economics: AI cost per resolved ticket, gross margin by segment, CAC payback by channel.<\/li>\n<\/ul>\n\n<p><strong>Months 4\u20139<\/strong><\/p>\n<ul>\n<li>Quarterback the Series A. Model, narrative, data room, diligence, term-sheet review.<\/li>\n<li>Stand up multi-entity consolidation cleanly (EU\/US subsidiaries).<\/li>\n<li>Build the pricing and deal-desk function \u2014 enterprise contract reviews, custom terms, ASC 606 compliance.<\/li>\n<li>Establish board cadence and investor reporting that the next round's leads will trust.<\/li>\n<\/ul>\n\n<p><strong>Months 10\u201318<\/strong><\/p>\n<ul>\n<li>Hit the targeted ARR WIG. Be the finance leader at the table for every enterprise close.<\/li>\n<li>Stand up audit-readiness in advance of Series B.<\/li>\n<li>Partner with CEO on geographic expansion math, M&A signals (acquihires, tuck-ins), and pricing 2.0.<\/li>\n<\/ul>\n\n<p><strong>Year 2 and beyond<\/strong><br>\nSeries B prep and close. Team scales to 7\u201312. Audit, tax, treasury, FX program.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>What makes us excited about you<\/h4>\n<p>You're a player-coach, and you're proud of it.<br>\nYou're not above the spreadsheet. You can build the model on a Saturday and present it to a Sequoia partner on Monday. You're hiring your first report, but you're also the one who fixes the broken VLOOKUP at 9pm because the board pack ships tomorrow. You'll grow out of the spreadsheet work \u2014 but not for 12 months, and you're clear-eyed about that.<\/p>\n\n<p>You're a first-principles thinker who loves to build.<br>\nYou see chaos \u2014 disconnected systems, copy-pasted spreadsheets, inconsistent definitions of ARR \u2014 and your brain instantly starts drawing the clean version. You have strong opinions on what \"good\" looks like and you know how to get there one quarter at a time.<\/p>\n\n<p>You're commercial, not just operational.<br>\nYou're as comfortable in a pricing conversation as a close. You can read a usage-based contract and tell the AE what to push back on. You've sat across from a CRO and made them change their mind on a pricing tier with one chart.<\/p>\n\n<p>You're AI-native \u2014 and you can prove it.<br>\nPulling from Salesforce, Stripe, accounting platforms, billing, and spreadsheets doesn't intimidate you. SQL is a plus. But what we really care about: you've already wired AI into your finance workflow \u2014 Claude, MCP servers, Cube, Pigment, Mosaic, custom GPTs, agentic automations. You can show us a workflow you built last quarter that compressed a finance task by 5\u201310x. You read MCP server release notes for fun. When a new tool drops, you've tried it before your CEO sends you the link.<br>\nWe are an AI company. Our finance leader uses AI like our engineers do \u2014 as the default, not the exception. If \"I'm excited to learn about AI\" is your answer to this, you're not the right person for this seat.<\/p>\n\n<p>You care about outcomes, not output.<br>\nYou want to move charts and real numbers \u2014 runway extended, gross margin lifted, fundraise closed at a better valuation. You're comfortable designing the metric and proving impact.<\/p>\n\n<p>You can sit at any table.<br>\nYou can sit with our CEO, an enterprise CFO at a $5B payments company, a Sequoia partner, a Jordan-based engineer, and an SDR \u2014 and translate seamlessly between them.<\/p>\n\n<p>You're creative and unafraid to be wrong.<br>\nYou generate ideas constantly, test them quickly, and iterate without ego. You'll change your mind in public when the numbers say so.<\/p>\n\n<h4>Bonus<\/h4>\n<ul>\n<li>Experience at a YC-backed SaaS company, ideally infra\/AI\/CX.<\/li>\n<li>Multi-entity, multi-currency operating experience (especially MENA + EU + US).<\/li>\n<li>Lived through one IPO, acquisition, or unicorn round as part of the finance team.<\/li>\n<li>Network into top-tier Series A\/B investors who would back our next round.<\/li>\n<li>Understand usage-based or hybrid pricing models in B2B SaaS.<\/li>\n<li>You've used an MCP server, custom GPT, or Claude-driven workflow inside a finance org. We will ask to see it.<\/li>\n<li>You contribute publicly on AI-in-finance \u2014 posts, talks, GitHub, Substack \u2014 even casually.<\/li>\n<\/ul><\/p><p><\/p>