Jobs in Tourism Sector in Jordan

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D equivalent. Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: Driver s License</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Description</h4> <p>The penetration testing team leader is responsible for leading ZainTECH’s licensed penetration testing capability within the cybersecurity advisory services practice. The role oversees the delivery of offensive security engagements across enterprise, government, and critical infrastructure customers throughout the MENA region, ensuring all testing activities are performed in accordance with industry best practices, recognized testing methodologies, and NCSC Jordan licensing requirements. The role combines hands-on technical leadership with team management, customer engagement, and service governance responsibilities.</p> <p>Also responsible for managing penetration testing engagements, developing offensive security capabilities, assuring quality of deliverables, and strengthening customer security postures through actionable remediation guidance.</p> <h4>Responsibilities</h4> <p><strong>Penetration testing engagement leadership</strong><br> Lead and manage penetration testing engagements across infrastructure, web, wireless, and applications to a recognized methodology.<br> Define engagement scope, objectives, testing methodology, and rules of engagement.<br> Ensure all testing activities are conducted safely and within approved customer authorizations.<br> Manage engagement timelines, resources, and delivery quality.<br> Act as the primary technical lead throughout the penetration testing lifecycle.</p> <p><strong>Offensive security delivery</strong><br> Perform advanced penetration testing activities using both manual and automated testing techniques.<br> Identify, validate, and demonstrate security vulnerabilities and attack paths.<br> Assess exploitability, business impact, and risk exposure associated with identified findings.<br> Conduct vulnerability assessments, penetration testing, security validation exercises, configuration reviews, and red team-style activities where applicable.<br> Support retesting activities following remediation efforts.</p> <p><strong>Quality assurance & technical review</strong><br> Review and validate penetration testing findings prior to customer delivery.<br> Ensure reports are technically accurate, risk-rated appropriately, actionable and business-focused, and aligned with industry standards.<br> Review attack chains and exploitation methodologies to ensure consistency and quality.<br> Maintain testing methodologies aligned with OWASP Testing Guide, PTES, OSSTMM, NIST guidance, and industry best practices.</p> <p><strong>Customer engagement & advisory services</strong><br> Present technical findings and executive summaries to customer stakeholders.<br> Conduct remediation workshops and technical review sessions.<br> Support customers in understanding security risks, threat exposure, and recommended remediation activities.<br> Provide strategic guidance on improving overall security posture.<br> Support presales activities, customer workshops, and cybersecurity assessments where required.</p> <p><strong>Team leadership & capability development</strong><br> Lead, mentor, and develop penetration testers within the cybersecurity practice.<br> Conduct technical coaching, skills development programs, knowledge-sharing sessions, and offensive security training initiatives.<br> Support recruitment, onboarding, and capability development activities.<br> Ensure team certifications remain current and aligned with NCSC requirements.<br> Drive continuous improvement across offensive security methodologies and tooling.</p> <p><strong>Governance, compliance & service development</strong><br> Ensure compliance with NCSC Jordan licensing requirements, internal security policies, customer contractual obligations, and regulatory requirements.<br> Enforce secure testing practices, confidentiality requirements, and evidence handling procedures.<br> Support service development initiatives to expand ZainTECH’s offensive security capabilities.<br> Maintain operational documentation, testing standards, and quality assurance processes.<br> Coordinate reporting and compliance activities required by NCSC and other regulatory stakeholders.</p> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree (minimum) in information technology or a related field.</li> <li>Minimum 5 years experience in cybersecurity, including at least 5 completed penetration testing projects.</li> <li>At least one valid NCSC-approved penetration testing certification like CPENT, CEPT, OSCE, LPT, CPT, GPEN, or another internationally recognized, equivalent certification in the same field that is approved by the NCSC.</li> <li>Deep, hands-on offensive skills across network, web, wireless, and application testing, and command of recognized methodologies (OWASP, PTES, OSSTMM).</li> <li>Leadership: proven ability to lead a testing team and present to client executives.</li> <li>Advanced degree in cybersecurity or a related discipline is preferable.</li> <li>Advanced credentials such as OSCE, CPENT, LPT, or GPEN are preferable.</li> <li>Experience in red teaming or an MSSP/consultancy offensive practice is preferable.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The penetration testing team leader is responsible for leading ZainTECH’s licensed penetration testing capability within the cybersecurity advisory services practice. The role oversees the delivery of offensive security engagements across enterprise, government, and critical infrastructure customers throughout the MENA region, ensuring all testing activities are performed in accordance with industry best practices, recognized testing methodologies, and NCSC Jordan licensing requirements. The role combines hands-on technical leadership with team management, customer engagement, and service governance responsibilities.</p> <p>Also responsible for managing penetration testing engagements, developing offensive security capabilities, assuring quality of deliverables, and strengthening customer security postures through actionable remediation guidance.</p> <h4>Responsibilities</h4> <p><strong>Penetration testing engagement leadership</strong><br> Lead and manage penetration testing engagements across infrastructure, web, wireless, and applications to a recognized methodology.<br> Define engagement scope, objectives, testing methodology, and rules of engagement.<br> Ensure all testing activities are conducted safely and within approved customer authorizations.<br> Manage engagement timelines, resources, and delivery quality.<br> Act as the primary technical lead throughout the penetration testing lifecycle.</p> <p><strong>Offensive security delivery</strong><br> Perform advanced penetration testing activities using both manual and automated testing techniques.<br> Identify, validate, and demonstrate security vulnerabilities and attack paths.<br> Assess exploitability, business impact, and risk exposure associated with identified findings.<br> Conduct vulnerability assessments, penetration testing, security validation exercises, configuration reviews, and red team-style activities where applicable.<br> Support retesting activities following remediation efforts.</p> <p><strong>Quality assurance & technical review</strong><br> Review and validate penetration testing findings prior to customer delivery.<br> Ensure reports are technically accurate, risk-rated appropriately, actionable and business-focused, and aligned with industry standards.<br> Review attack chains and exploitation methodologies to ensure consistency and quality.<br> Maintain testing methodologies aligned with OWASP Testing Guide, PTES, OSSTMM, NIST guidance, and industry best practices.</p> <p><strong>Customer engagement & advisory services</strong><br> Present technical findings and executive summaries to customer stakeholders.<br> Conduct remediation workshops and technical review sessions.<br> Support customers in understanding security risks, threat exposure, and recommended remediation activities.<br> Provide strategic guidance on improving overall security posture.<br> Support presales activities, customer workshops, and cybersecurity assessments where required.</p> <p><strong>Team leadership & capability development</strong><br> Lead, mentor, and develop penetration testers within the cybersecurity practice.<br> Conduct technical coaching, skills development programs, knowledge-sharing sessions, and offensive security training initiatives.<br> Support recruitment, onboarding, and capability development activities.<br> Ensure team certifications remain current and aligned with NCSC requirements.<br> Drive continuous improvement across offensive security methodologies and tooling.</p> <p><strong>Governance, compliance & service development</strong><br> Ensure compliance with NCSC Jordan licensing requirements, internal security policies, customer contractual obligations, and regulatory requirements.<br> Enforce secure testing practices, confidentiality requirements, and evidence handling procedures.<br> Support service development initiatives to expand ZainTECH’s offensive security capabilities.<br> Maintain operational documentation, testing standards, and quality assurance processes.<br> Coordinate reporting and compliance activities required by NCSC and other regulatory stakeholders.</p> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree (minimum) in information technology or a related field.</li> <li>Minimum 5 years experience in cybersecurity, including at least 5 completed penetration testing projects.</li> <li>At least one valid NCSC-approved penetration testing certification like CPENT, CEPT, OSCE, LPT, CPT, GPEN, or another internationally recognized, equivalent certification in the same field that is approved by the NCSC.</li> <li>Deep, hands-on offensive skills across network, web, wireless, and application testing, and command of recognized methodologies (OWASP, PTES, OSSTMM).</li> <li>Leadership: proven ability to lead a testing team and present to client executives.</li> <li>Advanced degree in cybersecurity or a related discipline is preferable.</li> <li>Advanced credentials such as OSCE, CPENT, LPT, or GPEN are preferable.</li> <li>Experience in red teaming or an MSSP/consultancy offensive practice is preferable.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Responsible for The St Regis Amman and W Amman hotels laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES </strong> </p> <p> </p> <p> <strong>Managing Department Operations and Budgets</strong> </p> <p> Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</p> <p> Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</p> <p> Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</p> <p> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</p> <p> Ensures consistent workflow to minimize peaks and valleys in production.</p> <p> Brings issues to the attention of the department manager and Human Resources as necessary.</p> <p> Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</p> <p> Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures.</p> <p> Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.</p> <p> Orders cleaning supplies and uniforms within budget.</p> <p> Understands the impact of department s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.</p> <p> Participates in the management of department s controllable expenses to achieve or exceed budgeted goals.</p> <p> Works effectively with the Engineering department on Laundry equipment maintenance needs.</p> <p> Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p> <p> Operates all department equipment as necessary and reports malfunctions.</p> <p> Develops, maintains and uses effective back-up plans for breakdowns.</p> <p> Evaluates and implements new techniques, supplies and equipment.</p> <p> </p> <p> <strong>Leading Discipline Teams</strong> </p> <p> Ensuring and maintaining the productivity level of employees.</p> <p> Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Encouraging and building mutual trust, respect, and cooperation among team members.</p> <p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p> <p> </p> <p> <strong>Providing and Ensuring Exceptional Customer Service</strong> </p> <p> Providing services that are above and beyond for customer satisfaction and retention.</p> <p> Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Sets a positive example for guest relations.</p> <p> Empowers employees to provide excellent customer service.</p> <p> </p> <p> <strong>Managing and Conducting Human Resources Activities</strong> </p> <p> Ensuring employee success and event success recognitions are taking place in all shifts.</p> <p> Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</p> <p> Recruiting, interviewing, selecting, hiring, and promoting employees in the organization.</p> <p> Supervises staffing levels to ensure that operational needs and financial objectives are met.</p> <p> Effectively schedules employees to business demands and tracks employee time and attendance.</p> <p> Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p> <p> Manages employee progressive discipline procedures.</p> <p> Manages the employee performance appraisal process.</p> <p> Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p> <p> Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.</p></div></div></section>

<p>Operating equipment that shapes garments and removes wrinkles. As a laundry presser, you run a laundry press that uses various chemicals or steam to remove wrinkles and shape clients and staff clothing. Responsible include ensuring that the settings on the press are accurate so you do not damage the garments. Adjusts temperature of iron, according to fabric type, and uses covering cloths to prevent scorching or sheen on delicate fabrics. Other duties require you to manage the equipment to ensure chemicals and moldings are producing wrinkle-free and appropriately-shaped garments. Work with other staff to prepare clothes for pick-up by placing them on hangers or folding them. Attend any training courses given by Housekeeping/Human Resources Department To make sure all Health and Safety matters are observed Any other work deemed necessary by the Head of Department</p><p><strong>Desired Candidate Profile</strong></p><p>High School diploma, vocational training and/or 1 year work experience Fluency in ***local language*** essential Basic understanding of the English language desirable Ability to lift/carry requirements up to 25 lbs. Previous experience in luxury hotel desirable</p>

<p>Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues Prepare and service all food items for a la carte andor buffet menus according to hotel recipes and standards Actively share ideas, opinions and suggestions in daily shift briefings Maintain proper rotation of product in all chillers to minimize wastage/spoilage Ensure storeroom requisitions are accurate Have full knowledge of all menu items, daily features and promotions Ensure the cleanliness and maintenance of all work areas, utensils, and equipment Follow kitchen policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assigned</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in the Culinary field required</li><li>Journeyman s papers or international equivalent an asset</li><li>Diploma Certification in a Culinary discipline an asset</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible &amp; reliable</li><li>Ability to work well under pressure in a fast paced environment</li><li>Ability to work cohesively as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i><strong>A little taste of your day-to-day Every day is different, but you’ll mostly be:</strong></i></p><br><p>● Directing daily engineering needs to ensure the right team is always on the right task</p><br><p>● Developing a maintenance programme that creates a safe, secure and comfortable environment for our guests to enjoy</p><br><p>● Overseeing physical operations – from maintenance and repair to security and servicing</p><br><p>● Being flexible to react to ad-hoc duties where we have to unexpectedly pull together to get a task completed</p><br><p>● Supervising a number of maintenance and engineering staff as well as tradespeople and contractors in a large, luxury, resort setting</p><br><p><i><strong>What we need from you</strong></i></p><br><p>● Some college or advanced vocational training</p><br><p>● Four years’ experience in general building maintenance and/or construction or equivalent combination of education and experience</p><br><p>● Specialised expertise in plumbing, electrical, mechanical, and carpentry fields</p><br><p>● Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required</p><br><p>● Hotel experience preferred</p><br><p>● Professional certification and licence if required by law</p><br><br> </div>

<p><h4>Position summary</h4> <p>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None</p> <h4>About Marriott International</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <h4>About W Hotels</h4> <p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels.</p> <p>In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Description</h4> <p>The product and design vice president will be responsible for defining the overall product strategy and leading the development of innovative financial technology solutions that deliver value to customers and drive business growth. The role involves translating market insights, customer needs, and business objectives into clear product direction, leading cross-functional teams, and ensuring the successful delivery and scaling of impactful digital products.</p> <h4>Responsibilities</h4> <ul> <li>Define and drive the overall product vision, strategy, and roadmap aligned with the company’s business objectives and market opportunities.</li> <li>Translate customer needs, market trends, and regulatory considerations into clear product initiatives and strategic priorities.</li> <li>Simplify complex financial and regulatory requirements into seamless and user-friendly product experiences.</li> <li>Lead and develop a high-performing product management team, fostering a culture of ownership, innovation, and accountability.</li> <li>Collaborate closely with engineering, design, compliance, growth, and executive leadership to ensure alignment and effective product delivery.</li> <li>Drive product development from ideation through launch and continuous improvement using agile and data-driven methodologies.</li> <li>Ensure timely execution of product initiatives while maintaining the highest standards of reliability, compliance, and user trust.</li> <li>Use product metrics and analytics to evaluate performance, identify opportunities, and guide product decisions.</li> <li>Prioritize initiatives based on customer impact, strategic value, and business growth potential.</li> <li>Encourage rapid experimentation, learning, and iteration to continuously improve products and customer experiences.</li> <li>Balance speed of execution with product quality, security, and regulatory compliance.</li> <li>Ensure the product roadmap remains focused, strategic, and aligned with company priorities.</li> <li>Promote cross-functional collaboration and eliminate organizational silos to improve efficiency and delivery.</li> <li>Support the organization in scaling digital financial products while maintaining a strong focus on customer trust and satisfaction.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in business, computer science, engineering, or any related field. A master’s degree is considered an advantage.</li> <li>Minimum of 10 years of experience in product management, with several years leading product teams.</li> <li>Proven experience working in fintech, financial services, or regulated technology environments.</li> <li>Demonstrated ability to build products from concept to launch and scale them successfully.</li> <li>Strong leadership skills with the ability to mentor, develop, and inspire high-performing teams.</li> <li>Ability to translate complex technical or regulatory requirements into clear and actionable product strategies.</li> <li>Strong communication and stakeholder management skills, with the ability to work effectively with executive leadership.</li> <li>Familiarity with financial technologies, digital payments, and regulatory compliance is highly desirable.</li> </ul> <h4>Preferred Skills</h4> <ul> <li>Strong communication and stakeholder management skills, with the ability to work effectively with executive leadership.</li> <li>Strategic thinking and strong business acumen.</li> <li>Data-driven decision-making and analytical capabilities.</li> <li>Excellent leadership and team management skills.</li> <li>Strong problem-solving abilities and adaptability in fast-paced environments.</li> <li>Deep understanding of product lifecycle management and agile methodologies.</li> <li>Ability to balance innovation with operational and regulatory requirements.</li> <li>Experience in payments, digital banking, lending, or financial platforms is considered a strong advantage.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The product and design vice president will be responsible for defining the overall product strategy and leading the development of innovative financial technology solutions that deliver value to customers and drive business growth. The role involves translating market insights, customer needs, and business objectives into clear product direction, leading cross-functional teams, and ensuring the successful delivery and scaling of impactful digital products.</p> <h4>Responsibilities</h4> <ul> <li>Define and drive the overall product vision, strategy, and roadmap aligned with the company’s business objectives and market opportunities.</li> <li>Translate customer needs, market trends, and regulatory considerations into clear product initiatives and strategic priorities.</li> <li>Simplify complex financial and regulatory requirements into seamless and user-friendly product experiences.</li> <li>Lead and develop a high-performing product management team, fostering a culture of ownership, innovation, and accountability.</li> <li>Collaborate closely with engineering, design, compliance, growth, and executive leadership to ensure alignment and effective product delivery.</li> <li>Drive product development from ideation through launch and continuous improvement using agile and data-driven methodologies.</li> <li>Ensure timely execution of product initiatives while maintaining the highest standards of reliability, compliance, and user trust.</li> <li>Use product metrics and analytics to evaluate performance, identify opportunities, and guide product decisions.</li> <li>Prioritize initiatives based on customer impact, strategic value, and business growth potential.</li> <li>Encourage rapid experimentation, learning, and iteration to continuously improve products and customer experiences.</li> <li>Balance speed of execution with product quality, security, and regulatory compliance.</li> <li>Ensure the product roadmap remains focused, strategic, and aligned with company priorities.</li> <li>Promote cross-functional collaboration and eliminate organizational silos to improve efficiency and delivery.</li> <li>Support the organization in scaling digital financial products while maintaining a strong focus on customer trust and satisfaction.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in business, computer science, engineering, or any related field. A master’s degree is considered an advantage.</li> <li>Minimum of 10 years of experience in product management, with several years leading product teams.</li> <li>Proven experience working in fintech, financial services, or regulated technology environments.</li> <li>Demonstrated ability to build products from concept to launch and scale them successfully.</li> <li>Strong leadership skills with the ability to mentor, develop, and inspire high-performing teams.</li> <li>Ability to translate complex technical or regulatory requirements into clear and actionable product strategies.</li> <li>Strong communication and stakeholder management skills, with the ability to work effectively with executive leadership.</li> <li>Familiarity with financial technologies, digital payments, and regulatory compliance is highly desirable.</li> </ul> <h4>Preferred Skills</h4> <ul> <li>Strong communication and stakeholder management skills, with the ability to work effectively with executive leadership.</li> <li>Strategic thinking and strong business acumen.</li> <li>Data-driven decision-making and analytical capabilities.</li> <li>Excellent leadership and team management skills.</li> <li>Strong problem-solving abilities and adaptability in fast-paced environments.</li> <li>Deep understanding of product lifecycle management and agile methodologies.</li> <li>Ability to balance innovation with operational and regulatory requirements.</li> <li>Experience in payments, digital banking, lending, or financial platforms is considered a strong advantage.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Bank of Jordan is on the lookout for a dedicated and knowledgeable Information Security Officer to join our dynamic team. As an Information Security Officer, you will be responsible for protecting our organization’s information assets and ensuring that our security protocols align with industry standards and regulatory requirements.</p> <p>Your role is pivotal in establishing and maintaining a robust information security environment that safeguards sensitive data while fostering a culture of awareness and compliance among all employees at the bank.</p> <h4>Responsibilities</h4> <li>Monitor security events: Continuously monitor security alerts from various security tools, including SIEM (Security Information and Event Management), IDS/IPS, firewalls, and endpoint detection systems.</li> <li>Incident response: Lead the investigation and triage of security incidents. Perform detailed analysis of security events, determine their severity, and coordinate an appropriate response to mitigate threats.</li> <li>Threat intelligence: Stay updated on the latest threat intelligence and trends. Analyze emerging threats and contribute to the development of proactive defense strategies.</li> <li>Advanced analysis: Perform deep-dive analysis of complex security incidents, conducting root cause analysis and providing actionable recommendations for resolution.</li> <li>SOC leadership: Mentor and guide junior SOC analysts, ensuring the team follows best practices and continuously improves their skills.</li> <li>Reporting: Prepare and deliver detailed reports on security incidents, trends, and activities to senior management. Provide executive-level summaries and recommendations.</li> <li>Collaboration: Work closely with cross-functional teams, including IT, network security, and risk management, to develop and implement security measures.</li> <li>Threat hunting: Proactively search for potential security threats and vulnerabilities across the organization’s network and endpoints.</li> <li>Documentation and procedures: Maintain accurate documentation for security incidents, procedures, and processes. Regularly update the knowledge base to ensure continuity of operations and knowledge transfer within the team.</li> <li>Security tool optimization: Assist in the tuning and optimization of security tools to improve detection accuracy and reduce false positives.</li> <h4>Requirements</h4> <li>Experience: 5+ years of experience in security operations or a related cybersecurity field, with at least 2 years in a senior or leadership role in a SOC.</li> <li>Technical knowledge: Strong understanding of security technologies, including SIEM, firewalls, IDS/IPS, endpoint protection, and vulnerability management tools.</li> <li>Incident response expertise: Demonstrated experience in responding to security incidents and conducting thorough investigations.</li> <li>Threat intelligence & analysis: Proficiency in threat intelligence sources, analysis techniques, and utilizing intelligence to inform defensive strategies.</li> <li>Security frameworks: Familiarity with industry standards and frameworks (e.g., NIST, ISO 27001, MITRE ATT&CK).</li> <li>Certifications: Relevant certifications such as CISSP, CISM, CEH, GIAC, or CompTIA Security+ are highly desirable.</li> <li>Strong analytical skills: Ability to analyze complex security incidents, interpret log data, and provide actionable insights.</li> <li>Communication skills: Excellent written and verbal communication skills, with the ability to clearly explain complex security concepts to technical and non-technical stakeholders.</li> <li>Attention to detail: Strong attention to detail and a proactive approach to identifying and mitigating threats.</li></p><p></p>

<p><h4>Description</h4> <p>Bank of Jordan is on the lookout for a dedicated and knowledgeable Information Security Officer to join our dynamic team. As an Information Security Officer, you will be responsible for protecting our organization’s information assets and ensuring that our security protocols align with industry standards and regulatory requirements.</p> <p>Your role is pivotal in establishing and maintaining a robust information security environment that safeguards sensitive data while fostering a culture of awareness and compliance among all employees at the bank.</p> <h4>Responsibilities</h4> <li>Monitor security events: Continuously monitor security alerts from various security tools, including SIEM (Security Information and Event Management), IDS/IPS, firewalls, and endpoint detection systems.</li> <li>Incident response: Lead the investigation and triage of security incidents. Perform detailed analysis of security events, determine their severity, and coordinate an appropriate response to mitigate threats.</li> <li>Threat intelligence: Stay updated on the latest threat intelligence and trends. Analyze emerging threats and contribute to the development of proactive defense strategies.</li> <li>Advanced analysis: Perform deep-dive analysis of complex security incidents, conducting root cause analysis and providing actionable recommendations for resolution.</li> <li>SOC leadership: Mentor and guide junior SOC analysts, ensuring the team follows best practices and continuously improves their skills.</li> <li>Reporting: Prepare and deliver detailed reports on security incidents, trends, and activities to senior management. Provide executive-level summaries and recommendations.</li> <li>Collaboration: Work closely with cross-functional teams, including IT, network security, and risk management, to develop and implement security measures.</li> <li>Threat hunting: Proactively search for potential security threats and vulnerabilities across the organization’s network and endpoints.</li> <li>Documentation and procedures: Maintain accurate documentation for security incidents, procedures, and processes. Regularly update the knowledge base to ensure continuity of operations and knowledge transfer within the team.</li> <li>Security tool optimization: Assist in the tuning and optimization of security tools to improve detection accuracy and reduce false positives.</li> <h4>Requirements</h4> <li>Experience: 5+ years of experience in security operations or a related cybersecurity field, with at least 2 years in a senior or leadership role in a SOC.</li> <li>Technical knowledge: Strong understanding of security technologies, including SIEM, firewalls, IDS/IPS, endpoint protection, and vulnerability management tools.</li> <li>Incident response expertise: Demonstrated experience in responding to security incidents and conducting thorough investigations.</li> <li>Threat intelligence & analysis: Proficiency in threat intelligence sources, analysis techniques, and utilizing intelligence to inform defensive strategies.</li> <li>Security frameworks: Familiarity with industry standards and frameworks (e.g., NIST, ISO 27001, MITRE ATT&CK).</li> <li>Certifications: Relevant certifications such as CISSP, CISM, CEH, GIAC, or CompTIA Security+ are highly desirable.</li> <li>Strong analytical skills: Ability to analyze complex security incidents, interpret log data, and provide actionable insights.</li> <li>Communication skills: Excellent written and verbal communication skills, with the ability to clearly explain complex security concepts to technical and non-technical stakeholders.</li> <li>Attention to detail: Strong attention to detail and a proactive approach to identifying and mitigating threats.</li></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking dynamic and motivated Call Center Representatives to join our growing team in Amman, Jordan. This role is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and are eager to develop their careers in the call center industry. As a Call Center Representative, you will be the first point of contact for our customers, assisting them with their inquiries and ensuring a high level of satisfaction. Your contributions will play a vital role in enhancing our customer experience and promoting our brand's reputation.</p><p>At our company, we believe in fostering a supportive and engaging work environment where employees can thrive. We offer comprehensive training programs to equip you with the necessary skills and knowledge to excel in this role. As you grow with us, you will have access to numerous opportunities for career advancement, allowing you to climb the corporate ladder and take on more responsibilities. Our team culture is built on collaboration, respect, and continuous improvement, ensuring that every team member feels valued and empowered.</p><p>Joining us means becoming part of a forward-thinking organization that values innovation and customer-centricity. You will have the chance to work with a diverse group of professionals, learn from experienced mentors, and contribute to exciting projects that drive our business forward. If you are ready to take the next step in your career and make a meaningful impact on our customers' lives, we invite you to apply and be part of our success story.</p><p><b>Responsibilities:</b></p><ol><li>Handle incoming customer inquiries and provide accurate information using effective communication skills and customer service tools.</li><li>Assist customers with product or service-related questions, leveraging your knowledge and problem-solving skills to guide them through troubleshooting processes.</li><li>Collaborate with team members and supervisors to identify common customer issues and contribute to the development of improved processes and solutions.</li><li>Participate in ongoing training sessions to enhance your skills and stay updated on product changes, policies, and industry trends, ensuring you provide accurate and relevant information.</li><li>Provide feedback and suggestions to management regarding customer service processes and potential areas for improvement, fostering a culture of continuous enhancement.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Excellent verbal and written communication skills, essential for effectively interacting with customers and conveying information clearly.</li><li>Strong problem-solving abilities, enabling you to address customer inquiries and resolve issues efficiently.</li><li>Proficiency in using customer relationship management (CRM) software to document interactions and track customer satisfaction.</li><li>Ability to work collaboratively in a team environment, fostering positive relationships with colleagues and supervisors.</li><li>Time management skills, allowing you to handle multiple inquiries and prioritize tasks effectively throughout the day.</li><li>Adaptability to change, ensuring you can thrive in a fast-paced and evolving work environment.</li><li>Empathy and patience, crucial for understanding customer concerns and providing exceptional service.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>