Insurance Coordinator Jobs - Amman Jordan

<p><h4>Description</h4> <p>Optimiza is seeking a dedicated junior Oracle DB administrator to assist with the effective management and administration of our Oracle database systems.</p> <h4>Key responsibilities:</h4> <ul> <li>Assist in the installation, configuration, and maintenance of Oracle databases to ensure optimal performance.</li> <li>Support database monitoring, tuning, and troubleshooting efforts.</li> <li>Help in performing backup and recovery operations to maintain data integrity and availability.</li> <li>Collaborate with senior DBAs and other IT teams to implement database solutions and upgrades.</li> <li>Document procedures and maintain records of database activities.</li> <li>Participate in on-call rotation and respond promptly to database incidents.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in computer science, information technology, or related field.</li> <li>1-2 years of Oracle database concepts and architecture.</li> <li>Familiarity with SQL and PL/SQL programming.</li> <li>Willingness to learn and adapt in a fast-paced environment.</li> <li>Good problem-solving skills and attention to detail.</li> <li>Effective communication and teamwork abilities.</li> <li>Certifications in Oracle database administration are a plus but not mandatory.</li> </ul> <h4>Benefits</h4> <ul> <li>Class A health insurance</li> <li>Annual bonus</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Optimiza is seeking a dedicated junior Oracle DB administrator to assist with the effective management and administration of our Oracle database systems.</p> <h4>Key responsibilities:</h4> <ul> <li>Assist in the installation, configuration, and maintenance of Oracle databases to ensure optimal performance.</li> <li>Support database monitoring, tuning, and troubleshooting efforts.</li> <li>Help in performing backup and recovery operations to maintain data integrity and availability.</li> <li>Collaborate with senior DBAs and other IT teams to implement database solutions and upgrades.</li> <li>Document procedures and maintain records of database activities.</li> <li>Participate in on-call rotation and respond promptly to database incidents.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in computer science, information technology, or related field.</li> <li>1-2 years of Oracle database concepts and architecture.</li> <li>Familiarity with SQL and PL/SQL programming.</li> <li>Willingness to learn and adapt in a fast-paced environment.</li> <li>Good problem-solving skills and attention to detail.</li> <li>Effective communication and teamwork abilities.</li> <li>Certifications in Oracle database administration are a plus but not mandatory.</li> </ul> <h4>Benefits</h4> <ul> <li>Class A health insurance</li> <li>Annual bonus</li> </ul></p><p></p>

<p><h4>Job purpose</h4> <p>Performing medical insurance activities efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.</p> <h4>Key accountability areas</h4> <p><strong>Medical insurance operations:</strong><br> Perform medical insurance policy renewals and support the submission process with brokers and insurance providers.<br> Review and process employee enrollment, additions, deletions, and policy amendments.<br> Receive and review statements of account and forward them to the accounting department for further processing.<br> Process medical insurance claims, reimbursement requests, and pre-authorizations in accordance with policy provisions.<br> Follow up on claims settlement status, outstanding cases, and related invoices with insurers and third-party administrators (TPAs).<br> Review claims utilization reports and identify discrepancies for further investigation.</p> <p><strong>Policies and procedures:</strong><br> Review medical insurance policy terms, conditions, benefits, and exclusions and highlight issues or concerns for consideration during policy renewal.<br> Provide information and guidance to employees regarding medical insurance coverage, benefits, network providers, and claims procedures.<br> Liaise with insurance brokers, insurers, and TPAs regarding policy interpretation and coverage-related inquiries.<br> Maintain awareness of changes in medical insurance regulations, products, and market practices.<br> Verify compliance of medical insurance documentation with company policies and insurance requirements.</p> <p><strong>Employee and service support:</strong><br> Participate in meetings with brokers, insurers, and internal stakeholders regarding medical insurance matters.<br> Monitor service delivery by brokers, insurers, and TPAs and report service-related issues when identified.<br> Support the implementation and analysis of employee satisfaction surveys related to medical insurance services.<br> Respond to employee inquiries and assist in resolving medical insurance-related issues.<br> Follow up with insurers and healthcare providers regarding claim processing and coverage matters.</p> <p><strong>Analysis and coordination:</strong><br> Assist in reviewing medical claims experience, utilization trends, and insurance reports.<br> Coordinate with brokers and insurers in gathering information related to medical insurance coverage and benefits.<br> Review employee medical insurance requirements and provide supporting information for coverage recommendations.<br> Assist in collecting and compiling data related to healthcare utilization and insurance performance.</p> <p><strong>Filing and documentation:</strong><br> Maintain and archive medical insurance policies, endorsements, claims records, correspondence, and supporting documents.<br> Ensure medical insurance records and employee insurance data are complete, accurate, and up to date.<br> Maintain organized filing systems for insurance documentation and records.</p> <p><strong>Reports:</strong><br> Prepare and coordinate periodic reports related to medical insurance operations, claims activity, utilization, and service performance.<br> Compile and verify insurance-related data for management reporting purposes.<br> Support the preparation of renewal and insurance performance reports.</p> <h4>Role accountability</h4> <p><strong>HR proficiency:</strong><br> Ability to obtain updated soft and technical skills related to the job.</p> <p><strong>Delivery:</strong><br> Perform the planned activities to meet the operational and development targets as per delivery schedules.<br> Utilize resources effectively to achieve objectives within efficient cost and time.<br> Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p> <p><strong>Problem-solving:</strong><br> Solve any related problems that arise and escalate any complex operational issues.</p> <p><strong>Quality:</strong><br> Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p> <p><strong>Business process improvements:</strong><br> Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <p><strong>Compliance:</strong><br> Comply with related policies, procedures, and work instructions.</p> <p><strong>Health, safety, and environment:</strong><br> Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p> <h4>Academic qualification</h4> <p>Bachelor degree in human resources or any relevant field.</p> <h4>Work experience</h4> <p>2 to 4 years.</p> <h4>Technical / functional competencies</h4> <ul> <li>Agency management</li> <li>Customer service</li> <li>Insurance knowledge</li> <li>Negotiating</li> <li>Automobile insurance</li> <li>Rate change analysis</li> </ul></p><p></p>

<p><h4>Our MENA Insurance practice</h4> <p>Our MENA Insurance practice empowers some of the region’s largest insurance companies to solve their most complex business problems and transform their organizations.</p> <p>You will have the opportunity to work alongside a dynamic, experienced team of individuals within the insurance practice. We want you to learn how to deliver impactful projects and solutions. You will also gain exposure to some of the biggest insurance companies in MENA and find out why our clients value our insights and experience.</p> <h4>The opportunity</h4> <p>EY Jordan is seeking an experienced manager to join its risk consulting practice. The successful candidate will lead advisory engagements across the insurance and financial services sectors, focusing on internal audit, insurance regulatory compliance, corporate governance, enterprise risk management (ERM), internal controls, and business continuity management.</p> <h4>Key responsibilities</h4> <strong>Client delivery</strong><br> <li>Lead and manage advisory engagements across internal audit, insurance regulatory compliance, corporate governance, enterprise risk management, internal controls, and business continuity management.</li> <li>Conduct governance, risk, and compliance reviews and identify opportunities for improvement.</li> <li>Develop policies, frameworks, methodologies, and procedures aligned with regulatory requirements and industry best practices.</li> <li>Facilitate workshops, interviews, and stakeholder discussions.</li> <li>Prepare high-quality reports, presentations, and recommendations for senior management and boards.</li> <li>Support clients in implementing governance, risk, and compliance enhancements.</li> <li>Ensure engagement deliverables meet EY quality standards and client expectations.</li> <br> <strong>Project management</strong><br> <li>Manage project plans, budgets, timelines, and resources.</li> <li>Coordinate engagement teams and monitor progress against milestones.</li> <li>Review work performed by team members and provide technical guidance.</li> <li>Manage client communications and engagement governance.</li> <li>Identify and escalate project risks and issues as appropriate.</li> <li>Ensure timely delivery of project outcomes.</li> <br> <strong>Technical leadership</strong><br> <li>Provide subject matter expertise in internal audit, insurance regulatory compliance, corporate governance, and enterprise risk management.</li> <li>Stay current with emerging regulatory requirements and industry developments.</li> <li>Support the development of methodologies, templates, and knowledge-sharing initiatives within the practice.</li> <li>Contribute to maintaining EY’s technical excellence and quality standards.</li> <h4>Skills and experience</h4> <p>Strong knowledge of internal audit standards (IIA), insurance regulatory frameworks, corporate governance, enterprise risk management (COSO and ISO 31000), internal controls, compliance management, business continuity management, operational risk management, three lines model, and risk appetite frameworks.</p> <h4>Qualifications</h4> <li>Bachelor’s degree in accounting, finance, risk management, business administration, economics, actuarial science, or a related field.</li> <li>Minimum 7–10 years of relevant professional experience.</li> <li>Minimum 3 years of experience managing teams and client engagements.</li> <li>Strong report writing, presentation, and stakeholder management skills.</li> <li>Fluent in English and Arabic.</li> <h4>Preferred professional certifications</h4> <li>CIA</li> <li>CFIRM / CMIRM</li> <li>CRMA</li> <li>CISA</li> <li>CPA / ACCA</li> <li>CFA</li> <li>FRM</li> <li>ISO 31000 certification</li></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our MENA Insurance practice empowers some of the region s largest Insurance companies to solve their most complex business problems and transform their organizations.</p> <p> </p> <p>You will have the opportunity to work alongside a dynamic, experienced team of individuals within the Insurance practice. We want you to learn how to deliver impactful projects and solutions. You will also gain exposure to some of the biggest Insurance companies in MENA and find out why our clients value our insights and experience.</p> <p> </p> The Opportunity <br><p> </p> <p>EY Jordan is seeking an experienced Manager to join its Risk Consulting practice. The successful candidate will lead advisory engagements across the insurance and financial services sectors, focusing on Internal Audit, Insurance Regulatory Compliance, Corporate Governance, Enterprise Risk Management (ERM), Internal Controls, and Business Continuity Management.</p> Key Responsibilities <br><p> </p> Client Delivery <br><p> </p> <ul> <li>Lead and manage advisory engagements across Internal Audit, Insurance Regulatory Compliance, Corporate Governance, Enterprise Risk Management, Internal Controls, and Business Continuity Management.</li> <li>Conduct governance, risk, and compliance reviews and identify opportunities for improvement.</li> <li>Develop policies, frameworks, methodologies, and procedures aligned with regulatory requirements and industry best practices.</li> <li>Facilitate workshops, interviews, and stakeholder discussions.</li> <li>Prepare high-quality reports, presentations, and recommendations for senior management and Boards.</li> <li>Support clients in implementing governance, risk, and compliance enhancements.</li> <li>Ensure engagement deliverables meet EY quality standards and client expectations.</li> </ul> Project Management <br><p> </p> <ul> <li>Manage project plans, budgets, timelines, and resources.</li> <li>Coordinate engagement teams and monitor progress against milestones.</li> <li>Review work performed by team members and provide technical guidance.</li> <li>Manage client communications and engagement governance.</li> <li>Identify and escalate project risks and issues as appropriate.</li> <li>Ensure timely delivery of project outcomes.</li> </ul> Technical Leadership <br><p> </p> <ul> <li>Provide subject matter expertise in Internal Audit, Insurance Regulatory Compliance, Corporate Governance, and Enterprise Risk Management.</li> <li>Stay current with emerging regulatory requirements and industry developments.</li> <li>Support the development of methodologies, templates, and knowledge-sharing initiatives within the practice.</li> <li>Contribute to maintaining EY s technical excellence and quality standards.</li> </ul> Skills and Experience <br><p> </p> <p>Strong knowledge of Internal Audit Standards (IIA), Insurance Regulatory Frameworks, Corporate Governance, Enterprise Risk Management (COSO and ISO 31000), Internal Controls, Compliance Management, Business Continuity Management, Operational Risk Management, Three Lines Model, and Risk Appetite Frameworks.</p> Qualifications <br><p> </p> <ul> <li>Bachelor s degree in Accounting, Finance, Risk Management, Business Administration, Economics, Actuarial Science, or a related field.</li> <li>Minimum 7 10 years of relevant professional experience.</li> <li>Minimum 3 years of experience managing teams and client engagements.</li> <li>Strong report writing, presentation, and stakeholder management skills.</li> <li>Fluent in English and Arabic.</li> </ul> Preferred Professional Certifications <br><p> </p> <ul> <li>CIA</li> <li>CFIRM / CMIRM</li> <li>CRMA</li> <li>CISA</li> <li>CPA / ACCA</li> <li>CFA</li> <li>FRM</li> <li>ISO 31000 Certification</li> </ul></div></section>

<p><h4>Job purpose</h4> <p>Performing medical insurance activities efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.</p> <h4>Key accountability areas</h4> <p><strong>Medical insurance operations:</strong><br> Perform medical insurance policy renewals and support the submission process with brokers and insurance providers.<br> Review and process employee enrollment, additions, deletions, and policy amendments.<br> Receive and review statements of account and forward them to the accounting department for further processing.<br> Process medical insurance claims, reimbursement requests, and pre-authorizations in accordance with policy provisions.<br> Follow up on claims settlement status, outstanding cases, and related invoices with insurers and third-party administrators (TPAs).<br> Review claims utilization reports and identify discrepancies for further investigation.</p> <p><strong>Policies and procedures:</strong><br> Review medical insurance policy terms, conditions, benefits, and exclusions and highlight issues or concerns for consideration during policy renewal.<br> Provide information and guidance to employees regarding medical insurance coverage, benefits, network providers, and claims procedures.<br> Liaise with insurance brokers, insurers, and TPAs regarding policy interpretation and coverage-related inquiries.<br> Maintain awareness of changes in medical insurance regulations, products, and market practices.<br> Verify compliance of medical insurance documentation with company policies and insurance requirements.</p> <p><strong>Employee and service support:</strong><br> Participate in meetings with brokers, insurers, and internal stakeholders regarding medical insurance matters.<br> Monitor service delivery by brokers, insurers, and TPAs and report service-related issues when identified.<br> Support the implementation and analysis of employee satisfaction surveys related to medical insurance services.<br> Respond to employee inquiries and assist in resolving medical insurance-related issues.<br> Follow up with insurers and healthcare providers regarding claim processing and coverage matters.</p> <p><strong>Analysis and coordination:</strong><br> Assist in reviewing medical claims experience, utilization trends, and insurance reports.<br> Coordinate with brokers and insurers in gathering information related to medical insurance coverage and benefits.<br> Review employee medical insurance requirements and provide supporting information for coverage recommendations.<br> Assist in collecting and compiling data related to healthcare utilization and insurance performance.</p> <p><strong>Filing and documentation:</strong><br> Maintain and archive medical insurance policies, endorsements, claims records, correspondence, and supporting documents.<br> Ensure medical insurance records and employee insurance data are complete, accurate, and up to date.<br> Maintain organized filing systems for insurance documentation and records.</p> <p><strong>Reports:</strong><br> Prepare and coordinate periodic reports related to medical insurance operations, claims activity, utilization, and service performance.<br> Compile and verify insurance-related data for management reporting purposes.<br> Support the preparation of renewal and insurance performance reports.</p> <h4>Role accountability</h4> <p><strong>HR proficiency:</strong><br> Ability to obtain updated soft and technical skills related to the job.</p> <p><strong>Delivery:</strong><br> Perform the planned activities to meet the operational and development targets as per delivery schedules.<br> Utilize resources effectively to achieve objectives within efficient cost and time.<br> Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p> <p><strong>Problem-solving:</strong><br> Solve any related problems that arise and escalate any complex operational issues.</p> <p><strong>Quality:</strong><br> Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p> <p><strong>Business process improvements:</strong><br> Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <p><strong>Compliance:</strong><br> Comply with related policies, procedures, and work instructions.</p> <p><strong>Health, safety, and environment:</strong><br> Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p> <h4>Academic qualification</h4> <p>Bachelor degree in human resources or any relevant field.</p> <h4>Work experience</h4> <p>2 to 4 years.</p> <h4>Technical / functional competencies</h4> <ul> <li>Agency management</li> <li>Customer service</li> <li>Insurance knowledge</li> <li>Negotiating</li> <li>Automobile insurance</li> <li>Rate change analysis</li> </ul></p><p></p>

<p><h4>Our MENA Insurance practice</h4> <p>Our MENA Insurance practice empowers some of the region’s largest insurance companies to solve their most complex business problems and transform their organizations.</p> <p>You will have the opportunity to work alongside a dynamic, experienced team of individuals within the insurance practice. We want you to learn how to deliver impactful projects and solutions. You will also gain exposure to some of the biggest insurance companies in MENA and find out why our clients value our insights and experience.</p> <h4>The opportunity</h4> <p>EY Jordan is seeking an experienced manager to join its risk consulting practice. The successful candidate will lead advisory engagements across the insurance and financial services sectors, focusing on internal audit, insurance regulatory compliance, corporate governance, enterprise risk management (ERM), internal controls, and business continuity management.</p> <h4>Key responsibilities</h4> <strong>Client delivery</strong><br> <li>Lead and manage advisory engagements across internal audit, insurance regulatory compliance, corporate governance, enterprise risk management, internal controls, and business continuity management.</li> <li>Conduct governance, risk, and compliance reviews and identify opportunities for improvement.</li> <li>Develop policies, frameworks, methodologies, and procedures aligned with regulatory requirements and industry best practices.</li> <li>Facilitate workshops, interviews, and stakeholder discussions.</li> <li>Prepare high-quality reports, presentations, and recommendations for senior management and boards.</li> <li>Support clients in implementing governance, risk, and compliance enhancements.</li> <li>Ensure engagement deliverables meet EY quality standards and client expectations.</li> <br> <strong>Project management</strong><br> <li>Manage project plans, budgets, timelines, and resources.</li> <li>Coordinate engagement teams and monitor progress against milestones.</li> <li>Review work performed by team members and provide technical guidance.</li> <li>Manage client communications and engagement governance.</li> <li>Identify and escalate project risks and issues as appropriate.</li> <li>Ensure timely delivery of project outcomes.</li> <br> <strong>Technical leadership</strong><br> <li>Provide subject matter expertise in internal audit, insurance regulatory compliance, corporate governance, and enterprise risk management.</li> <li>Stay current with emerging regulatory requirements and industry developments.</li> <li>Support the development of methodologies, templates, and knowledge-sharing initiatives within the practice.</li> <li>Contribute to maintaining EY’s technical excellence and quality standards.</li> <h4>Skills and experience</h4> <p>Strong knowledge of internal audit standards (IIA), insurance regulatory frameworks, corporate governance, enterprise risk management (COSO and ISO 31000), internal controls, compliance management, business continuity management, operational risk management, three lines model, and risk appetite frameworks.</p> <h4>Qualifications</h4> <li>Bachelor’s degree in accounting, finance, risk management, business administration, economics, actuarial science, or a related field.</li> <li>Minimum 7–10 years of relevant professional experience.</li> <li>Minimum 3 years of experience managing teams and client engagements.</li> <li>Strong report writing, presentation, and stakeholder management skills.</li> <li>Fluent in English and Arabic.</li> <h4>Preferred professional certifications</h4> <li>CIA</li> <li>CFIRM / CMIRM</li> <li>CRMA</li> <li>CISA</li> <li>CPA / ACCA</li> <li>CFA</li> <li>FRM</li> <li>ISO 31000 certification</li></p><p></p>

<h4 ><strong >&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </strong><strong >Re-advertisement</strong><strong > / Deputy General Coordinator in charge of support services</strong></h4> <h4 ><strong >&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</strong><strong >Amman, Jordan</strong></h4> <div class="ltr description_div" > <p ><strong><span >Job Description and Requirements&nbsp;</span></strong></p> <p >The Deputy General Coordinator in charge of support services oversees the overall strategy and compliance, through the management of Logistics, Human Resources (HR) and Finance departments in the MdM Palestine mission.</p> <p >S/He ensures the alignment of his/her support departments with MdM donors’, national authorities’ strategies, frameworks, and procedures, along with relevant legislation. Under the line management of the General Coordinator, and the technical management of the Desk Manager, s/he works in close collaboration with the Deputy General Coordinator for in charge of programs, along with key other departments where relevant such as – but not limited to – Grants, Security-Safety-Access, MEAL.</p> <p >&nbsp;</p> <p >S/he can be temporarily appointed as acting General Coordinator where relevant.</p> <ul > <li ><strong >Hierarchical link:</strong> General Coordinator</li> <li ><strong >Functional link:</strong> HQ Desk Manager</li> <li ><strong >Team under his/her direct supervision</strong>:</li> </ul> <ul > <li >1 Human Resource Coordinator</li> <li >1 Logistics Coordinator</li> <li >1 Finance Coordinator</li> </ul> <p >&nbsp;</p> <ul > <li ><strong >Close collaboration</strong>: <ul > <li ><strong >Mission level</strong>: Deputy General Coordinator in charge of programs; HARA Advisor; Grants team; MEAL Coordinator; Field Coordinators</li> <li ><strong >HQ level</strong>: &nbsp;Logistics Referent; HR Referent; Finance Referent; Audit department; Legal department; IT department</li> </ul> </li> </ul> <ol > <li ><strong >Support services leadership and strategic planning</strong></li> </ol> <ul > <li >Provide strategic oversight and contribute to a clear support services vision, advising the General Coordinator and the coordination team accordingly.</li> <li >Proactively contribute to the development of key mission documents, in close collaboration with HQ when needed.</li> <li >Participate in the coordination of strategic planning exercises as a member of the Country Management Team and supports their translation into an annual action plan in accordance with MdM policies and guidelines.</li> <li >Contribute to the development, regular review and operationalisation of contingency plans to ensure continuity of the humanitarian response.</li> <li >Oversee support services planning in close collaboration with coordination and base teams.</li> <li >Advise on arbitration and corrective measures to be taken in the event of dysfunctions and/or incidents.</li> <li >Support program teams in understanding support-related constraints and identifying appropriate solutions.</li> </ul> <p >&nbsp;</p> <ol > <li value="2"><strong >Proposal development and reporting</strong></li> </ol> <ul > <li >Contribute actively to key project cycle moments, including go/no-go decisions, kick-off meetings and other strategic coordination milestones.</li> <li >Ensure timely involvement of support coordinators in proposal development, reporting processes and other external deliverables to donors and national authorities, leading when necessary.</li> <li >Supervise the preparation by the support coordinators of all relevant analysis necessary to proposals development.</li> <li >Contribute, as needed, to coordination with counterparts from other MdM operational chapters.</li> <li >Support, together with the General Coordinator, the development of the mission’s donor portfolio, fundraising strategy and external representation efforts, as required.</li> </ul> <ol > <li value="3"><strong >Support services’ management and quality</strong></li> </ol> <ul > <li >Ensure quality and compliance of support services in line with MdM’s mandate, guiding principles, internal procedures, local legislation and donor requirements.</li> <li >Lead the application of all administrative, contractual and legal obligations, mitigating organisational and legal risks.</li> <li >Inform the General Coordinator in a timely manner of any significant challenges and proposes appropriate mitigation measures.</li> <li >Ensure transparent and efficient management of mission resources, in close collaboration with the support coordinators and relevant HQ departments.</li> <li >Develop and monitors key tools, KPIs and analyses to ensure effective oversight of support services and timely identification of discrepancies.</li> <li >Ensure coherence and effective integration of all support components with program operations, in line with project cycle requirements and implementation timelines.</li> <li >Contribute to institutional learning through the documentation and dissemination of lessons learned and best practices.</li> <li >Ensure the support coordinators contribute to key project cycle moments (quarterly reviews, project close-outs, evaluations, partner reviews, etc.).</li> <li >Contribute to institutional learning through the documentation and dissemination of lessons learned and best practices.</li> <li >Lead the organization and follow-up of internal and external audits, ensuring corrective actions are implemented and internal control mechanisms are maintained.</li> </ul> <p >&nbsp;</p> <ol > <li value="4"><strong >Risk Prevention, Compliance and Anti-Corruption</strong></li> </ol> <ul > <li >Ensure the implementation of resource control processes in the field, in close collaboration with the support coordinators and the field coordinators</li> <li >Ensure that all employees are aware of the proper management of resources (knowledge of tools, compliance with procedures)</li> <li >Ensure adequate segregation of duties and clarity of roles and responsibilities within the mission</li> <li >Identify financial, compliance and corruption-related risks at mission and base level, alert the General Coordinator and proposes mitigation and corrective measures.</li> <li >Ensure the implementation of MdM’s anti-corruption and anti-fraud policies.</li> <li >Ensure audit recommendations related to fraud and compliance risks are properly followed up at mission level.</li> <li >Support, when required, the investigation and follow-up of complaints, fraud or misconduct cases.</li> </ul> <p >&nbsp;</p> <ol > <li value="5"><strong >Team Management and capacity building</strong></li> </ol> <ul > <li >Participate to the recruitment of staff under his/her direct and indirect supervision and ensure effective onboarding and performance follow-up.</li> <li >Carry out appraisals as per MdM standard requirements and procedures</li> <li >Provide day-to-day management and coaching to the support services team, including objective setting and performance monitoring.</li> <li >Identifies capacity building needs and delivers trainings, refreshers and technical coaching as required.</li> <li >Ensure effective coordination, communication and team dynamics within support services, taking appropriate action when challenges arise.</li> <li >Supervise support coordinators and strengthens their capacity to provide quality support to field teams, ensuring access to relevant technical resources and HQ guidance.</li> </ul> <p >&nbsp;</p> <ol > <li value="6"><strong >Coordination and representation</strong></li> </ol> <ul > <li >Coordinate regular support team meetings and ensures follow-up and implementation of related action plans.</li> <li >Participate actively in MdM coordination mechanisms and ad hoc meetings as requested by the General Coordinator.</li> <li >Strengthen internal communication and information sharing across bases, coordination and HQ, including contributions to the monthly SITREP.</li> <li >Promote effective collaboration between support services and program teams (technical, MEAL, Grants and Operations), acting as a facilitator or mediator when needed.</li> <li >Ensure appropriate participation of program and technical teams in relevant coordination platforms, including within consortium and partnership frameworks.</li> <li >Support the General Coordinator in external representation, networking and engagement with authorities, partners and donors, including during field visits when required.</li> </ul> <p >&nbsp;</p> <h2 ><em >This list of activities is not exhaustive and may change depending on the situation.</em></h2> <p >&nbsp;</p> <p ><strong >Conditions of the job:</strong></p> <p >Based in Amman (Jordan), with regular field visits to Nablus, Jerusalem and Gaza upon security situation.</p> <p >&nbsp;</p> <p ><strong >CONTEXT:</strong></p> <p >Médecins du Monde-France (MdM-F) is an international humanitarian organisation whose mission is to provide medical care for the most vulnerable populations, the world over, including France. It seeks to stimulate voluntary commitment from doctors, other health care providers, and from those whose expertise in other fields is needed for its activities, to enlist all competent support required for the achievement of its projects, and to seek, at all times, to encourage close working relationships with populations in its care.</p> <p ><strong >Palestine Context</strong></p> <p >Médecins du Monde (MdM) operates across the Gaza Strip and the North West Bank, delivering essential medical and mental health services to conflict and occupation-affected populations despite severe access restrictions and an increasingly volatile security environment.</p> <p >&nbsp;</p> <p >The magnitude and severity of death, destruction and extreme deprivation in the Gaza Strip have generated profound human suffering and humanitarian needs. In the West Bank, demolitions, operations by Israeli forces, settler violence and movement restrictions continue to trigger displacement and drive a range of humanitarian needs. The erosion of community resilience mechanisms has further intensified needs across all sectors.</p> <p >Amid these constraints, Médecins du Monde (MdM) maintains a flexible medical and mental health response. Despite growing access restrictions, evacuation orders, and a shrinking humanitarian space forcing suspension and permanent closure, MdM continued its direct service provision in 7 Primary Healthcare Centers over the past year.</p> <p >&nbsp;</p> <p >Since the Gaza ceasefire of October 2025, military escalation in the northern West Bank is expected to continue scaling-up and will led MdM to intensify its medical and mental health direct response while continuing to support the Palestinian health system despite severe and rampant access restrictions.</p> <p >&nbsp;</p> <p ><strong >MdM Network</strong></p> <p >The MdM international network has 17 organizations (known as chapters). In Palestine, MdM Spain and MdM Switzerland implement in the WB and Gaza. MdM France works very closely with MdM Spain and MdM Switzerland.</p> <p >&nbsp;</p> <p ><strong >SKILLS REQUIRED:</strong></p> <p ><strong >Education &amp; Experience:</strong></p> <ul > <li >Master’s degree in one related field or project management</li> <li >Support coordination profile, with experience in health projects.</li> <li >At least 5 years’ experience in the humanitarian sector, including in complex contexts</li> <li >At least 2 years of experience with a similar position</li> <li >Experience with partnership</li> <li >Experience in collaborating with authorities</li> <li >Experience in multi-sectoral, regional and/or cofunded programming management</li> <li >Experience/knowledge of the region is an asset</li> </ul> <p >&nbsp;</p> <p ><strong >Skills:</strong></p> <p ><strong >Technical/Managerial:</strong></p> <ul > <li >Strong leadership skills and a supportive management style (experience managing national and expatriate staff)</li> <li >Analytical and strategic thinking</li> <li >Solid theoretical and practical knowledge of project cycle management</li> <li >Strong skills in simultaneously piloting legal, financial, logistic and HR components</li> <li >Strong knowledge of the main institutional donors, the humanitarian architecture and other humanitarian actors</li> <li >Ability to give a frame and guidance to his/her team and lead through very challenging obstacles</li> <li >Strong coordination skills, with the ability to engage relevant stakeholders effectively</li> <li >Strong remote management skills</li> <li >Excellent training skills</li> </ul> <p >&nbsp;</p> <p ><strong >Soft:</strong></p> <ul > <li >Strong decision-making skills and ability to adapt quickly to evolving contexts</li> <li >Excellent organizational and planning skills, with the ability to manage priorities effectively</li> <li >Proactive and solution-oriented approach, with proven problem-solving capacity</li> <li >Excellent written and verbal communication skills, including the ability to synthesize complex information</li> <li >Ability to delegate effectively and provide hands-on support when required</li> <li >Strong ability to work under pressure and manage stress in demanding environments</li> <li >Strong interpersonal and networking skills, with the ability to build constructive stakeholder relationships</li> <li >Strong commitment to gender equality, human rights and humanitarian principles, demonstrating integrity and team spirit</li> </ul> <p >&nbsp;</p> <p ><strong >IT</strong></p> <ul > <li >Excellent Microsoft Office skills (especially Excel)</li> <li >Knowledge of accountancy software</li> <li >Additional knowledge in IT solutions is an asset</li> </ul> <p >&nbsp;</p> <p ><strong >Languages:</strong></p> <ul > <li >Fluency in English is mandatory (oral and written)</li> <li >Fluency in Arabic and/or in French is an asset</li> </ul> <p ><strong >Employment conditions</strong></p> <ul > <li >Type of contract: CDDU&nbsp;</li> <li >Duration: 12 months</li> <li >Rhythm: full-time&nbsp;&nbsp;</li> <li >Starting date: ASAP</li> <li >Location: Amman, Jordan, with field visits depending on context evolution</li> </ul>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart.</p> <p>Join us and become a Heartist®.</p> <h4>Job description</h4> <p>The Purchasing Coordinator is responsible for supporting the procurement process by sourcing goods and services, preparing purchase orders, coordinating with suppliers, monitoring deliveries, and ensuring that all purchasing activities comply with hotel policies and budget requirements.</p> <p>Reporting to the Materials Manager, responsibilities and essential job functions include but are not limited to the following:</p> <ul> <li>Receive and process purchase requests from departments.</li> <li>Obtain quotations from approved suppliers and compare prices, quality, and delivery terms.</li> <li>Prepare and issue purchase orders in accordance with hotel policies.</li> <li>Coordinate with suppliers to ensure timely delivery of goods and services.</li> <li>Follow up on pending orders and resolve delivery discrepancies.</li> <li>Maintain accurate purchasing records, contracts, and supplier databases.</li> <li>Verify invoices against purchase orders and delivery notes before payment processing.</li> <li>Monitor inventory levels and coordinate replenishment requirements.</li> <li>Assist in negotiating pricing, terms, and agreements with suppliers.</li> <li>Ensure compliance with procurement procedures and internal controls.</li> <li>Support periodic stock counts and inventory audits.</li> <li>Prepare purchasing reports and analyze spending trends.</li> <li>Build and maintain positive relationships with suppliers and internal stakeholders.</li> <li>Follow departmental policies and procedures.</li> <li>Follow all safety and sanitation policies.</li> <li>Other duties as assigned.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree in Business Administration, Supply Chain Management, Logistics, Hospitality Management, or a related field.</li> <li>1–3 years of experience in Finance, Purchasing, Accounts Payable, Cost Control, or related functions.</li> <li>Experience in the hospitality industry is an advantage.</li> <li>Proficiency in Microsoft Office applications, particularly Excel.</li> <li>Strong organizational and time-management skills.</li> <li>Excellent communication and negotiation skills.</li> <li>Ability to work under pressure and meet deadlines.</li> <li>Good analytical and problem-solving abilities.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart.</p> <p>Join us and become a Heartist®.</p> <h4>Job description</h4> <p>The Purchasing Coordinator is responsible for supporting the procurement process by sourcing goods and services, preparing purchase orders, coordinating with suppliers, monitoring deliveries, and ensuring that all purchasing activities comply with hotel policies and budget requirements.</p> <p>Reporting to the Materials Manager, responsibilities and essential job functions include but are not limited to the following:</p> <ul> <li>Receive and process purchase requests from departments.</li> <li>Obtain quotations from approved suppliers and compare prices, quality, and delivery terms.</li> <li>Prepare and issue purchase orders in accordance with hotel policies.</li> <li>Coordinate with suppliers to ensure timely delivery of goods and services.</li> <li>Follow up on pending orders and resolve delivery discrepancies.</li> <li>Maintain accurate purchasing records, contracts, and supplier databases.</li> <li>Verify invoices against purchase orders and delivery notes before payment processing.</li> <li>Monitor inventory levels and coordinate replenishment requirements.</li> <li>Assist in negotiating pricing, terms, and agreements with suppliers.</li> <li>Ensure compliance with procurement procedures and internal controls.</li> <li>Support periodic stock counts and inventory audits.</li> <li>Prepare purchasing reports and analyze spending trends.</li> <li>Build and maintain positive relationships with suppliers and internal stakeholders.</li> <li>Follow departmental policies and procedures.</li> <li>Follow all safety and sanitation policies.</li> <li>Other duties as assigned.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree in Business Administration, Supply Chain Management, Logistics, Hospitality Management, or a related field.</li> <li>1–3 years of experience in Finance, Purchasing, Accounts Payable, Cost Control, or related functions.</li> <li>Experience in the hospitality industry is an advantage.</li> <li>Proficiency in Microsoft Office applications, particularly Excel.</li> <li>Strong organizational and time-management skills.</li> <li>Excellent communication and negotiation skills.</li> <li>Ability to work under pressure and meet deadlines.</li> <li>Good analytical and problem-solving abilities.</li> </ul></p><p></p>

<div> <h1>Development Gateway Senior Program Coordinator for the Early Grade Education Activity (EGEA, also known as ASAS) Program</h1> <p>&nbsp;</p> <h1>About Development Gateway and ASAS</h1> <p >Development Gateway: An IREX Venture (DG) is an international non-profit organization that works at the intersection of data, digital systems, and development programming. DG is one of several consortium partners led by IREX implementing the Early Grade Education Activity (EGEA, also known as ASAS) in Jordan, a large-scale and fast-paced education program running from 2023 to 2028.</p> <p >Within ASAS, DG supports key activities related to information systems, data use, interoperability, governance, analytics, and coordination with universities, consortium members, and government stakeholders in Jordan.</p> <p>&nbsp;</p> <h1>Position Summary</h1> <p >The Senior ASAS Program Coordinator will be a full-time, in-person role based in <strong>Amman, Jordan</strong>. Serving as a central coordination and operations focal point for DG’s work under the ASAS consortium, the role is designed for a highly organized, proactive, and solutions-oriented professional who can keep multiple workflows moving simultaneously while ensuring strong coordination across DG, IREX, consultants, vendors, universities, and government counterparts.</p> <p >This position requires someone who can thrive in a fast-paced environment, rapidly understand and apply both DG and IREX systems and compliance requirements, and maintain close alignment with consortium priorities, timelines, and ways of working. The Senior ASAS Program Coordinator will support smooth day-to-day implementation by combining strong administrative discipline, vendor and consultant management, internal team coordination, and practical problem-solving.</p>

<p><strong>We</strong>&nbsp;<strong>are</strong>&nbsp;<strong>Hiring!</strong></p> <p>Orang&nbsp;Hubs dedicated to making Impact Through Creative Arts, Coaching and Lifelong Learning for less privileged communities, - is seeking a passionate, grounded, and visionary</p> <p><strong>&nbsp; &nbsp; A Center Coordinator/Manager&nbsp;</strong>to lead all its efforts, provide guidance to the technical team, manage administrative requirements and operations, and grow partnerships</p> <p>The candidates for this position will work on provision of:</p> <ul> <li>Creative Arts Therapy programs and workshops (movement, drama, visual arts, music, etc.) in community centers</li> <li>Training the Trainer programs — either leading sessions or recruiting and developing qualified trainers</li> <li>Mentorship and upskilling of women to become local facilitators and project leads</li> <li>Mobile outreach initiatives to expand impact in villages and neighboring towns</li> <li>Needs analysis and response for the communities</li> <li>Partnerships with local and international organizations to ensure sustainable, ethical, high-impact delivery</li> </ul> <p>The applicant will be the coordinator of the existing community center, and has to be able to blend therapeutic expertise with leadership, mentoring, and program design while building trust on the ground.</p> <p>The applicant&nbsp;<strong><u>qualifications</u></strong>&nbsp;must include:</p> <ol> <li>A graduate in creative arts therapy, psychology, behavioral science, or social work</li> <li>Fully fluent in both Arabic and English</li> <li>Skilled in group facilitation, training, or coaching</li> <li>Experienced (or confident) in building a team and developing other facilitators</li> <li>Grounded in leadership — firm yet compassionate</li> <li>Passionate about community well-being, creative expression, and emotional resilience</li> <li>Organized, visionary, and deeply attuned to cultural context and human dignity</li> </ol> <p>&nbsp;</p> <p>This isn’t just a role — it’s a mission.</p> <p><strong>Interested applicants are invited to submit their CV with a cover letter to&nbsp;</strong><a href="mailto:hc1vacancy@gmail.com">hc1vacancy@gmail.com</a></p> <p><strong>no later than the 30th</strong>&nbsp;<strong>of July, 2026</strong></p> <p><strong><em>Only shortlisted candidates will be contacted.</em></strong></p> <p>&nbsp;</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for an Vendor Operations Coordinator to support our restaurant and QC vendors on Talabat. In this role, you will identify vendors facing operational challenges, deliver hands-on training to help them improve, and track their performance and KPIs on an ongoing basis. You will work closely with Account Managers and different teams to ensure vendors get the right support at the right time, helping them meet operational standards and grow on the platform.</p><p>Key Responsibilities:</p><ul><li>Identify vendors with performance issues (delays, cancellations, low ratings) and flag them for action.</li><li>Conduct training sessions with vendors on operational best practices.</li><li>Monitor vendor KPIs regularly and track improvement over time.</li><li>Work closely with Account Managers to align on vendor support plans.</li><li>Follow up with vendors post-training to measure impact.</li><li>Maintain accurate records of vendor performance and training activity.</li><li>Escalate recurring issues to relevant teams when needed</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Qualifications</b></p><ul><li>Bachelor s Degree.</li><li>2-3 years experience in operations or logistics. food/grocery tech industry is highly desirable.</li><li>Strong communication skills.</li><li>Comfortable reading and interpreting performance data.</li><li>Experience in operations, account management or logistics.</li><li>Familiarity with food delivery or e-commerce operations is a plus.</li></ul><p></p></section>

<p><h4>About Jeeny</h4> <p>Jeeny is a mobile application that eases daily commuting and transportation. Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions. At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.</p> <h4>About the role</h4> <p>The operations coordinator will be responsible for managing and following up on driver permit issuance and permit free processes. The role includes reviewing driver documents, ensuring all requirements are complete and accurate, submitting applications through the LTRC system, tracking pending or rejected requests, and updating the relevant internal systems and trackers.<br> The coordinator will also communicate with drivers regarding missing documents, payments, and application status, while ensuring that all processes are completed accurately and within the required timelines. This role is essential to supporting the growth of the legal driver fleet and maintaining compliance with LTRC requirements.</p> <h4>Key responsibilities</h4> <ul> <li>Review driver and vehicle documents and ensure compliance with LTRC requirements.</li> <li>Process permit issuance and permit release applications.</li> <li>Update internal systems and tracking sheets accurately.</li> <li>Follow up on pending, rejected, or incomplete applications.</li> <li>Communicate with drivers regarding documents, payments, and application status.</li> <li>Coordinate with the operations team and LTRC to resolve issues.</li> <li>Maintain accurate records and regular progress reports.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree or diploma in Business Administration, Operations, or a related field.</li> <li>Previous experience in operations, administration, data entry, or customer service is preferred.</li> <li>Good knowledge of Microsoft Excel and Google Sheets.</li> <li>Strong attention to detail and accuracy.</li> <li>Good communication and follow-up skills.</li> <li>Ability to manage multiple tasks and work under pressure.</li> <li>Good command of Arabic; basic English is preferred.</li> </ul> <h4>Benefits</h4> <h4>Why join Jeeny?</h4> <ul> <li>Be part of one of the leading mobility platforms in the region.</li> <li>Work in a dynamic and collaborative environment.</li> <li>Opportunity to lead impactful finance initiatives and process improvements.</li> <li>Career growth and professional development opportunities.</li> </ul></p><p></p>

<p><h4>About Jeeny</h4> <p>Jeeny is a mobile application that eases daily commuting and transportation. Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions. At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.</p> <h4>About the role</h4> <p>The operations coordinator will be responsible for managing and following up on driver permit issuance and permit free processes. The role includes reviewing driver documents, ensuring all requirements are complete and accurate, submitting applications through the LTRC system, tracking pending or rejected requests, and updating the relevant internal systems and trackers.<br> The coordinator will also communicate with drivers regarding missing documents, payments, and application status, while ensuring that all processes are completed accurately and within the required timelines. This role is essential to supporting the growth of the legal driver fleet and maintaining compliance with LTRC requirements.</p> <h4>Key responsibilities</h4> <ul> <li>Review driver and vehicle documents and ensure compliance with LTRC requirements.</li> <li>Process permit issuance and permit release applications.</li> <li>Update internal systems and tracking sheets accurately.</li> <li>Follow up on pending, rejected, or incomplete applications.</li> <li>Communicate with drivers regarding documents, payments, and application status.</li> <li>Coordinate with the operations team and LTRC to resolve issues.</li> <li>Maintain accurate records and regular progress reports.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree or diploma in Business Administration, Operations, or a related field.</li> <li>Previous experience in operations, administration, data entry, or customer service is preferred.</li> <li>Good knowledge of Microsoft Excel and Google Sheets.</li> <li>Strong attention to detail and accuracy.</li> <li>Good communication and follow-up skills.</li> <li>Ability to manage multiple tasks and work under pressure.</li> <li>Good command of Arabic; basic English is preferred.</li> </ul> <h4>Benefits</h4> <h4>Why join Jeeny?</h4> <ul> <li>Be part of one of the leading mobility platforms in the region.</li> <li>Work in a dynamic and collaborative environment.</li> <li>Opportunity to lead impactful finance initiatives and process improvements.</li> <li>Career growth and professional development opportunities.</li> </ul></p><p></p>

<p>All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.&nbsp;</p> <p>The Humanitarian Partnership Hub (HPH) is an NRC initiative launched in January 2023 as an innovative platform that aims to address the protection and assistance needs of people on the move in the context of North Africa. HPH’s approach relies on the collaboration and partnership with local organisations, host communities, and people on the move themselves. By co-designing and co-implementing with people on the move and local partners, the HPH aims to provide a tailored, localised, and multi-disciplinary response focussed on legal, education and emergency response programming.</p> <p><strong>1.Role and responsibilities</strong></p> <p>The ICLA Technical Coordinator supports legal aid partners throughout the project cycle by providing technical oversight, strengthening programme quality and compliance, and supporting partner capacity. The role contributes to legal research and analysis, monitoring, evaluation and learning, donor reporting, risk management, and coordination with internal teams and external stakeholders to ensure effective and high-quality legal aid programming.</p> <p>The purpose of the ICLA Technical Coordinator position is to provide support on specific technical competences related to programme development. The position has no line management responsibility.</p> <p>&nbsp;</p> <p>The following is a brief description of the role.</p> <p><u>Generic responsibilities</u></p> <ol> <li>Adherence to NRC policies, guidance and procedures</li> <li>Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist</li> <li>Promote the rights of IDPs/returnees in line with the advocacy strategy</li> <li>Contribute with ICLA specific technical competence to the development of ICLA strategy, Micro LogFrame, and Plan of Action</li> <li>Conduct ICLA specific technical research and document findings and recommendations</li> <li>Provide ICLA specific technical input to coordination mechanism (e.g. cluster coordination) and working groups</li> <li>Develop ICLA specific technical indicators and mechanism for M&amp;E</li> <li>Develop ICLA specific technical guidance, tools and mechanism</li> <li>Contribute to organisational learning through the provision specific technical analysis, lessons learned and reports</li> <li>Develop training modules and provide specific technical learning or/and&nbsp; training for partners. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> </ol> <p><u>Specific responsibilities</u></p> <ol> <li><strong>Partners PCM:</strong> Lead and coordinate technical support to partners across all PCM phases, including proposal development, implementation, monitoring, and reporting, in alignment with HPH strategy and grant management workflows - in close coordination with grants, partnerships and finance focal points. &nbsp;</li> <li><strong>Partner technical support: </strong>Provide timely and relevant legal and technical support to partners on issues related to civil documentation, legal status, and housing rights affecting refugees and host communities. &nbsp;</li> </ol> <ol> <li value="3"><strong>Partner technical quality assurance: </strong>Support the development and implementation of technical quality standards, guidance, SOPs and tools for legal aid partners; conduct regular technical reviews of partner case management systems, legal aid methodologies and service delivery approaches, and support partners to address identified quality gaps and development areas. &nbsp;</li> </ol> <ol> <li value="4"><strong>Legal research and analysis: </strong>assist in conducting legal research and producing analysis of laws, regulations and policies, in coordination with the Head of Legal Unit and partners. &nbsp;</li> </ol> <ol> <li value="5"><strong>Partner organisational development: </strong>Contribute to the identification of partner technical capacity needs and support the design, delivery and follow-up of partner capacity sharing plans in coordination with the Head of Legal Unit. &nbsp;</li> </ol> <ol> <li value="6"><strong>Technical reporting and donor compliance:</strong> Review partner narrative reports, case studies, assessments and technical deliverables to feed into donor reporting and ensure quality, consistency and alignment with donor commitments and programme objectives - in close coordination with grants team. &nbsp;</li> </ol> <ol> <li value="7"><strong>Learning and evidence generation: </strong>Support the documentation of promising practices, lessons learned, legal trends and partner innovations, and contribute to regional learning products, guidance notes and external representation opportunities, in coordination with the Head of Legal Unit and MEL team. &nbsp;</li> </ol> <ol> <li value="8"><strong>Monitoring, Evaluation and Learning:</strong> Work closely with the MEL team and partners to ensure legal aid indicators, methodologies and data collection tools are technically sound; support interpretation of legal aid outcomes and contribute to programme learning and adaptive management. &nbsp;</li> </ol> <ol> <li value="9"><strong>Risk management:</strong> Support partners in identifying and mitigating legal aid, protection, confidentiality and data protection risks related to programme implementation and case management, in coordination with the Head of Legal Unit and Risk and Compliance Coordinator. &nbsp;</li> </ol> <ol> <li value="10"><strong>Representation and coordination:</strong> Represent the HPH in relevant legal aid, protection and displacement coordination forums, networks and technical working groups, as delegated by the Head of Legal Aid Unit. &nbsp;</li> </ol> <p><u>Critical interfaces</u></p> <p>By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:</p> <ul> <li>Legal aid partners&nbsp;</li> <li>Head of Legal Aid Unit&nbsp;</li> <li>HoPSU&nbsp;</li> <li>Country Manager&nbsp;</li> <li>Grants Manager&nbsp;</li> <li>Partnerships Coordinator&nbsp;</li> <li>MEL Manager and Coordinator&nbsp;</li> </ul> <ul> <li>Finance Manager&nbsp;</li> </ul> <ul> <li>Digital Coordinator&nbsp;</li> </ul> <ul> <li>Legal Coordinator&nbsp;</li> </ul> <ul> <li>Risk and Compliance Coordinator&nbsp;</li> </ul> <ul> <li>ICLA teams in countries of origin.&nbsp;</li> </ul> <p>The Legal Coordinator will have no direct line management responsibilities.</p> <p><strong>2.Competencies</strong></p> <p>&nbsp;<u>1. Professional competencies </u></p> <p>These are skills, knowledge and experience that are important for effective performance.</p> <p><strong>Generic professional competencies for this position</strong>:</p> <ul> <li>Bachelor’s degree in law</li> <li>Minimum 3 years of relevant experience within the legal aid field of expertise</li> <li>Legal aid technical specific knowledge from the humanitarian sector</li> <li>Previous experience from working in complex and volatile contexts</li> <li>Documented technical competences related to the position’s responsibilities</li> <li>Documented results related to the position’s responsibilities</li> <li>Fluency in Arabic and English, both written and verbal</li> </ul> <p><strong>Context related skills, knowledge and experience</strong>:</p> <ul> <li>Familiar with the North Africa context.&nbsp;</li> <li>Experience working with local civil society.&nbsp;</li> <li>Experience working in managing PCM.&nbsp;</li> <li>Experience providing technical accompaniment, mentoring or capacity sharing support to local civil society organisations.&nbsp;</li> </ul> <p><u>2. Behavioural competencies</u></p> <p>These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are <strong>essential</strong> for this position:</p> <ul> <li>Strategic thinking</li> <li>Planning and delivering results</li> <li>Working with people</li> <li>Communicating with impact and respect</li> <li>Analysing</li> <li>Handling insecure environments</li> </ul> <p><strong>3. Performance Management</strong></p> <p>The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:</p> <ul> <li>The Job Description</li> <li>The individual Work- and Professional Development Plan</li> <li>The Competency Framework</li> </ul> <p ><strong>What we offer:</strong></p> <ul> <li>Duty station: Amman, Jordan.</li> <li>Contract: Fixed-term contract, 12 months, with possibility of renewal based on performance and funding.&nbsp;</li> <li>Travel: 40%</li> <li>Salary/benefits: Grade 7 According to NRC’s Jordan salary scale and terms and conditions.</li> <li>Please refer to the <a href="https://norwegianrefugeecouncil-my.sharepoint.com/:b:/g/personal/diana_haddad_nrc_no/IQC46lwFatIrQrA9wErLDqKKASBmCVkPSDBAKQewMpD5Xgg?e=20PobM">Job Description </a>for additional details.</li> <li>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</li> <li>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</li> </ul> <p ><strong>Important information about the application process</strong></p> <ul> <li>Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity Marketplace. Use your official email address when applying.</li> <li>Submit your application and CV in English, taking care to attach your latest CV.</li> <li>We receive many applications for each vacant position and so only shortlisted candidates will be contacted.&nbsp;</li> <li>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.&nbsp;</li> <li>If you have any questions about this role, please email <a href="mailto:mero.recruitment@nrc.no">mero.recruitment@nrc.no</a> with the job title as the subject line.</li> </ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Purchasing Coordinator is responsible for supporting the procurement process by sourcing goods and services, preparing purchase orders, coordinating with suppliers, monitoring deliveries, and ensuring that all purchasing activities comply with hotel policies and budget requirements. Reporting to the Materials Manager, responsibilities and essential job functions include but are not limited to the following:</p><p>Receive and process purchase requests from departments.</p><p>Obtain quotations from approved suppliers and compare prices, quality, and delivery terms.</p><p>Prepare and issue purchase orders in accordance with hotel policies.</p><p>Coordinate with suppliers to ensure timely delivery of goods and services.</p><p>Follow up on pending orders and resolve delivery discrepancies.</p><p>Maintain accurate purchasing records, contracts, and supplier databases.</p><p>Verify invoices against purchase orders and delivery notes before payment processing.</p><p>Monitor inventory levels and coordinate replenishment requirements.</p><p>Assist in negotiating pricing, terms, and agreements with suppliers.</p><p>Ensure compliance with procurement procedures and internal controls.</p><p>Support periodic stock counts and inventory audits.</p><p>Prepare purchasing reports and analyze spending trends.</p><p>Build and maintain positive relationships with suppliers and internal stakeholders.</p><p>Follow departmental policies and procedures.</p><p>Follow all safety and sanitation policies.</p><p>Other duties as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications</b></p><p>Bachelor's degree in Business Administration, Supply Chain Management, Logistics, Hospitality Management, or a related field.</p><p>1 3 years of experience in Finance, Purchasing, Accounts Payable, Cost Control, or related functions.</p><p>Experience in the hospitality industry is an advantage.</p><p>Proficiency in Microsoft Office applications, particularly Excel.</p><p>Strong organizational and time-management skills.</p><p>Excellent communication and negotiation skills.</p><p>Ability to work under pressure and meet deadlines.</p><p>Good analytical and problem-solving abilities.</p><p></p></section>

<p>The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.</p> <p>The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.</p> <p>All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation.</p> <p><strong>Overall purpose of the role: </strong></p> <p>&nbsp;</p> <p>The <strong>Grants and Partnerships Coordinator</strong> is responsible for ensuring quality grants management and partnership processes throughout the project cycle, providing tools, guidance and coordination of the unit activities for the Iraq-Jordan country office, working in close collaboration with the programme and support teams in both countries. This includes overseeing reporting, donor compliance, alignment with DRC’s Project Cycle Management guidelines, and ensuring partner mapping, selection, vetting and additional assessment are conducted as per DRC policies and guidance. The Grants and Partnerships Coordinator also leads on new business developement initiatives as agreed with the HOP and the CD, and ensures technical supervision of the Specialists and Officers in the Grants and Partnerships team.</p> <p>&nbsp;</p> <p><strong>About job:</strong></p> <p>&nbsp;</p> <p>The individual will report directly to the <strong>Head of Programme</strong>. Your main duties and responsibilities will be:</p> <p>&nbsp;</p> <p>&nbsp;</p> <ul> <li><strong>&nbsp;Project Development and Coordination </strong> <ul > <li>Coordinate the development of concept notes and proposals in collaboration with technical coordinators, field staff, operations staff, and DRC HQ colleagues, ensuring alignment with DRC and donor strategies, priorities and requirements and DRC’s programme handbook guidelines.</li> <li>Facilitate communication across departments (program, MEAL, finance, safety, logistics and procurement, and human resources) in drafting of proposals and budgets.</li> <li>Ensure that kick-off, monthly PPMs and close-out meetings are held in a regular and timely manner to monitor project implementation and spending, ensure donor compliance, and identify and apply lessons learned.</li> <li>Lead on grants management processes including modification requests</li> <li>Support with the coordination and grants management of partnerships and consortia engagement</li> <li>Support the HoP as needed in coordination of donor and TPM visits in collaboration with the team</li> <li>Conduct visits to field locations as needed to monitor programme progress and ensure coherence with donor expectations and compliance requirements</li> </ul> </li> </ul> <p>&nbsp;</p> <ul> <li><strong>&nbsp;Resource Mobilization&nbsp; </strong> <ul > <li>Maintain up-to-date information on donor strategies, priorities and funding opportunities through the Donor Engagement Tracking Tools.</li> <li>Support the CD, HOP and global NBD Advisor in planning for new business development initiatives, and lead the development of relevant materials (updating capacity statements, fact sheets, etc.)</li> </ul> </li> <li>&nbsp;<strong>People Management </strong> <ul > <li>Support the recruitment of dedicated Partnerships and Grants staff as needed</li> <li>Support the HoP in managing the partnerships and grants staff by providing technical support to the Specialists and Officers, including regular feedback, capacity building and guidance as necessary, as well as provide technical inputs to the formal performance management according to DRC systems.</li> </ul> </li> </ul> <p >&nbsp;</p> <ul> <li><strong>&nbsp;Reporting and Record Keeping</strong> <ul > <li>Oversee internal and external reporting, ensuring high-quality and timely reports meeting donor and DRC requirements</li> <li>Support the development of project management tools for use by senior management for decision making, including consolidating regular internal programme progress reports based on input from programme managers and reporting on key programme highlights/issues.</li> <li>Maintain the grants and report tracking system, including regular updating within DRC’s Grants Management System within Dynamics, to ensure all grant files are organized, up to date and well managed for planning and preparation of donor reports and project monitoring.</li> <li>Ensure the relevant departments have adequate knowledge of and comply with donor requirements in terms of budget, asset and grants management.</li> </ul> </li> </ul> <p >&nbsp;</p> <ul> <li><strong>Partnerships Coordination</strong> <ul > <li>Support the HoP in the development and rollout of the partnership/localization strategy</li> <li>Oversee the development/adaptation of partnership management tools, guidelines, and other resources as needed to effectively manage partnerships.</li> <li>Improve partnership practices by periodically assessing DRC Jordan and Iraq partnership management approach considering both DRC and partners’ perspectives, capture lessons learned and best practices and make recommendations for improvement.&nbsp;</li> <li>Responsible for ensuring partnership assessments and ensuring technical coordinators/support units are aware of tools and processes</li> <li>Ensure SGAs are drafted, monitored, and followed up on a regular basis</li> <li>Ensure that capacity-building activities for partners are conducted as needed/relevant, including training workshops and one-on-one mentoring of key partner staff on donor rules and regulations, reporting, grants management, and other relevant areas as needed.</li> <li>Develop and strengthen relationships with local partners and DRC colleagues in order to maintain trust in DRC’s professional standard and quality of work among all stakeholders.</li> </ul> </li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>About you</strong></p> <p>&nbsp;</p> <p>To be successful in this role we expect that you possess the&nbsp;following:</p> <ul> <li>Master’s degree in relevant field is preferred</li> <li>At least three years of experience in a similar position that includes proposal development, reporting and grants management and partnership management.</li> <li>Knowledge of key institutional donor regulations, procedures and requirements.</li> <li>Proven ability to develop winning proposals for public and private-sector donors.</li> <li>Strong networking, interpersonal and presentation skills.</li> <li>Excellent organizational skills, with ability to determine priorities and pay attention to detail.</li> <li>Ability to manage competing tasks and manage well under pressure</li> <li>Ability to work in a multicultural context as a flexible and respectful team player.</li> <li>High-level knowledge and practice with Word, Excel, Outlook, etc.</li> <li>Ability to work with extremely tight deadlines and managing multiple tasks.</li> <li>Excellent written and spoken English and Arabic is required.</li> </ul> <p>&nbsp;</p> <p><strong>Desirable</strong></p> <ul> <li>Excellent interpersonal skills and demonstrated ability to establish effective and working relations with local staff and other stakeholders;</li> <li>Previous experience in staff supervision</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>In this position, you are expected to demonstrate DRC’ five core competencies:&nbsp; </strong></p> <p><strong>Striving for excellence: </strong>You focus on reaching results while ensuring an efficient process.&nbsp;</p> <p><strong>Collaborating:</strong> You involve relevant parties and encourage feedback.&nbsp;</p> <p><strong>Taking the lead:</strong> You take ownership and initiative while aiming for innovation.&nbsp;</p> <p><strong>Communicating:</strong> You listen and speak effectively and honestly.&nbsp;</p> <p><strong>Demonstrating integrity:</strong> You act in line with DRC’s vision and values.&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>Application process</strong></p> <p>All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. <strong>A</strong><strong>pplications sent by email will not be considered.</strong></p> <p>&nbsp;</p> <p><strong>Applications will be reviewed on a rolling basis. DRC reserves the right of conducting tests and interviews before the closing date, and can close the advertisement earlier in case of finding a suitable candidate.</strong></p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>Location: Amman.</strong></p> <p><strong>Closing date for applications: 30-06-2026.</strong></p> <p>&nbsp;</p> <p>If you have questions or are facing problems with the online application process, please visit <a href="https://forms-hr.drc.dk/view.php?id=348161">drc.ngo/jobsupport</a>.</p> <p>For further information about the Danish Refugee Council, please consult our website <a href="https://drc.ngo/">drc.ngo</a>.</p>

<p><strong>About Development Gateway and ASAS</strong><br>Development Gateway: An IREX Venture (DG) is an international non-profit organization that works at the intersection of data, digital systems, and development programming. DG is one of several consortium partners led by IREX implementing the Early Grade Education Activity (EGEA, also known as ASAS) in Jordan, a large-scale and fast-paced education program running from 2023 to 2028. Within ASAS, DG supports key activities related to information systems, data use, interoperability, governance, analytics, and coordination with universities, consortium members, and government stakeholders in Jordan.</p><p><strong>Position Summary</strong><br>The Senior ASAS Program Coordinator will be a full-time, in-person role based in Amman, Jordan. This role serves as a central coordination and operations focal point for DG s work under the ASAS consortium. It is designed for a highly organized, proactive, and solutions-oriented professional who can keep multiple workflows moving simultaneously while ensuring strong coordination across DG, IREX, consultants, vendors, universities, and government counterparts. This position requires someone who can thrive in a fast-paced environment, rapidly understand and apply both DG and IREX systems and compliance requirements, and maintain close alignment with consortium priorities, timelines, and ways of working. The Senior ASAS Program Coordinator will support smooth day-to-day implementation by combining strong administrative discipline, vendor and consultant management, internal team coordination, and practical problem-solving. The ideal candidate is a self-starter who is proactive in identifying and responding to needs, highly organized and experienced in coordination, vendor management, and operations. The post holder must be comfortable working across remote and in-country teams, following up on multiple deadlines in parallel, and handling shifting priorities with professionalism and attention to detail.</p><p><strong>Reporting and Working Relationships</strong><br>The Senior ASAS Program Coordinator will report to DG s Oversight Lead based in the UK, with regular coordination with relevant DG program and technical colleagues based in Jordan, the U.S., Kenya, Argentina and other locations. The role will also work closely with IREX colleagues and other consortium team members to ensure DG s work is well integrated with broader ASAS implementation needs. The role is embedded within the ASAS office in Amman and is expected to work closely with the broader Jordan-based consortium team to support strong communication, accountability, and operational alignment across partners.</p><p><strong>Key Responsibilities</strong></p><p><strong>Program Coordination and Delivery</strong><br>• Coordinate day-to-day implementation of DG s ASAS workstreams, ensuring timelines, deliverables, dependencies, and follow-up actions are tracked and completed on time.<br>• Maintain and update work plans, schedules, trackers, status updates, and core project documentation in coordination with DG colleagues and consortium counterparts.<br>• Proactively manage risks to DG s deliverables; identify potential delays in consortium workflows that impact DG s scope, and draft mitigation strategies.<br>• Support internal planning and implementation processes by monitoring progress, identifying bottlenecks, and escalating risks, delays, or capacity issues early with proposed mitigation actions.<br>• Coordinate inputs from DG team members for weekly, monthly, quarterly, and other program reporting requirements, ensuring accuracy, completeness, and timely submission.<br>• Track action items across meetings and workstreams and follow up with responsible team members to maintain accountability and momentum.</p><p><strong>Administrative and Operational Support</strong><br>• Provide high-quality administrative support for DG s ASAS portfolio, including scheduling meetings, managing calendars, preparing agendas, drafting notes, tracking decisions, and coordinating follow-up actions.<br>• Coordinate logistics with DG and IREX colleagues as needed for online and in-person meetings, workshops, and program events, including booking venues or meeting rooms, arranging materials, and ensuring participants have the information they need.<br>• Support travel, transportation, accommodation, and related logistics for DG staff, consultants, and partners engaged in ASAS activities.<br>• Organize and maintain shared documentation, filing systems, trackers, workflows, standard operating procedures (SOPs), guidance notes, and reference materials to support operational continuity and knowledge management.<br>• Provide general coordination and administrative support as needed to ensure smooth day-to-day operations across DG s contribution to the program.</p><p><strong>Vendor and Consultant Management</strong><br>• Support procurement and vendor management processes, including requesting quotations, coordinating approved purchase orders, tracking scope, timelines, status, and costs, and maintaining accurate records.<br>• Serve as a key coordination point with vendors and external service providers, including translation providers, travel and accommodation suppliers, and other operational consultants or firms engaged by the project.<br>• Review vendor deliverables for completeness and administrative accuracy, consolidate feedback from DG and IREX colleagues, and coordinate revisions or follow-up with service providers as needed.<br>• Review invoices and supporting documentation for accuracy and completeness before submission for approval in line with DG procedures.<br>• Help identify consultant or short-term technical support needs and coordinate onboarding and engagement processes in collaboration with DG management.<br>• Communicate with the Oversight Lead to flag local financial risks, variances, or compliance bottlenecks early.</p><p><strong>Internal and Consortium Coordination</strong><br>• Coordinate closely with DG team members across Jordan and global offices to ensure effective communication, timely information sharing, and alignment on deliverables and priorities.<br>• Work across DG and IREX structures to ensure tasks, approvals, workflows, and documentation are coordinated efficiently and in line with consortium requirements.<br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in a relevant discipline such as management, education, social sciences, development studies, information management, business administration, public policy, or a related field.</li><li>3-5 years of relevant professional experience in program coordination, operations, administration, or project support, preferably in development, education, or donor-funded programs in Jordan or similar contexts.</li><li>Demonstrated experience coordinating multiple workstreams in parallel in a fast-paced, multi-stakeholder environment.</li><li>Demonstrated experience managing vendors, consultants, procurement processes, invoices, and operational logistics.</li><li>Experience producing bilingual project documentation, presentations, and coordination materials.</li><li>Experience coordinating across internal teams and external partners, including remote colleagues and in-country stakeholders.</li><li>Professional fluency in English and Arabic, both written and spoken.</li><li>Strong writing, documentation, and presentation skills, with an emphasis on clarity, accuracy, and accessibility.</li><li>Strong organizational, coordination, and time-management skills, with proven ability to track deadlines, follow up consistently, and maintain attention to detail.</li><li>Strong interpersonal, relationship management, and diplomacy skills, with the ability to work effectively across diverse technical and non-technical teams.</li><li>Ability to work independently while remaining highly collaborative and responsive to management direction and team needs.</li><li>Experience working within consortium-based programs or projects involving multiple implementing partners.</li><li>Experience navigating multi-partner compliance requirements (e.g., USAID, IREX, or similar international donors).</li><li>Experience supporting education, digital development, data, or technology-focused programming in Jordan.</li><li>Familiarity with developments in the field of Artificial Intelligence (AI) and its application in the education sector.</li><li>Familiarity with Jordanian institutional stakeholders, including ministries, universities, or education-sector actors.</li></ul>

<p><strong>Position Summary</strong></p><p>We are seeking a highly organized and detail-oriented International Logistics &amp; Export Coordinator to manage and support the export of wholesale container shipments to customers and business partners across the United States, Brazil, and other international markets.&nbsp;</p><p>The ideal candidate will have experience coordinating logistics, preparing export documentation, communicating with freight forwarders and customers, and ensuring shipments are delivered efficiently and compliantly.</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><p>Logistics Coordination</p><ul><li>Coordinate international and domestic shipments from origin to final destination.</li><li>Manage the movement of wholesale container shipments via ocean, air, and land transportation.</li><li>Schedule shipments and coordinate with freight forwarders, shipping lines, customs brokers, warehouses, and transportation providers.</li><li>Monitor shipment status and provide regular updates to customers and management.</li><li>Resolve shipping delays, documentation issues, and transportation challenges proactively.</li></ul><p>Export Documentation &amp; Compliance</p><ul><li>Prepare and review export documentation, including:</li><li>Commercial Invoices</li><li>Packing Lists</li><li>Bills of Lading</li><li>Certificates of Origin</li><li>Export Declarations</li><li>Shipping Instructions</li><li>Customs and regulatory documentation</li><li>Ensure compliance with international trade regulations and country-specific import/export requirements.</li><li>Maintain accurate records of all shipments and export transactions.</li><li>Work closely with customs brokers and regulatory agencies to facilitate smooth clearance of goods.</li></ul><p>Customer &amp; Vendor Relations</p><ul><li>Serve as the primary point of contact for customers regarding shipment schedules, documentation, and delivery updates.</li><li>Communicate with clients, suppliers, carriers, and logistics partners across multiple countries and time zones.</li><li>Build and maintain strong relationships with transportation providers and international business partners.</li><li>Coordinate shipment requirements and special requests with customers.</li></ul><p>Operational Support</p><ul><li>Track shipping costs, freight charges, and logistics expenses.</li><li>Assist with inventory planning and container loading schedules.</li><li>Prepare logistics reports and shipment performance summaries.</li><li>Support continuous improvement initiatives to enhance supply chain efficiency and reduce costs.</li></ul><p>&nbsp;</p><p><strong>Skills</strong></p><p><strong>Qualifications &amp; Requirements</strong></p><ul><li>Bachelor's degree in Logistics, Supply Chain Management, International Business, Business Administration, or a related field preferred.</li><li>Minimum 0-2 years of experience in international logistics, export operations, freight forwarding, or supply chain management.</li><li>Strong understanding of international shipping procedures and export documentation.</li><li>Must be detail-oriented and motivated</li><li>Knowledge of customs regulations, Incoterms, and international trade compliance.</li><li>Proficiency in Microsoft Office Suite, especially Excel.</li><li>Excellent organizational and multitasking abilities.</li><li>Strong problem-solving and analytical skills.</li><li>Ability to work independently and manage multiple shipments simultaneously.</li></ul><p>&nbsp;</p><p><strong>Preferred Skills</strong></p><ul><li>Experience working with customers and suppliers is a plus but not necessary.</li><li>Strong negotiation and vendor management skills.</li><li>Ability to thrive in a fast-paced international business environment.</li><li>Fluency in English required</li></ul><p>Key Attributes</p><ul><li>Detail-oriented and highly organized.</li><li>Strong communication and customer service skills.</li><li>Proactive and solution-focused.</li><li>Ability to meet deadlines and manage priorities effectively.</li><li>Professional, reliable, and accountable.</li></ul>