Information Officer – Palestine (Amman, Jordan)

Organisation Background:

Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training. 

INSO provides daily support to more than 1000 NGOs operating in 16 of the world’s most insecure countries.  INSO is registered in the Netherlands with its headquarters based in The Hague, the international city of peace and justice.

INSO Palestine

In response to universal demand from the aid community, INSO Palestine has reopened to support vital NGO coordination across Gaza and the West Bank alongside a range of safety and security services. INSO has deployed a team in Amman to provide reporting, analysis, coordination, and preparedness services. We continue to closely coordinate with the NGO forum (AIDA) and UN partners (OCHA, DSS), to ensure a relevant and effective response.

Job Summary 

Reporting to the Information Manager, the information officer is responsible for a complete understanding of all Conflict & Humanitarian Data Centre (CHDC) data entry, capabilities, storage, and security. He/she will become an expert on the CHDC and the Partner’s Portal (IPP) and can facilitate partner registrations. The IO also provides technical support for creating visualizations and dashboards, while maintaining the accuracy and completeness of the data.

Main Duties and Responsibilities 

• Be an expert user of CHDC and understand the methodology with knowledge of the platform.
• Ensure that the information recorded is correctly categorized, promptly updated, and properly accessed.
• Monitor, assess, and continuously improve the accuracy and precision of data collected.
• Identify information management needs in collaboration with the information and Programme team.
• May conduct training for partners and internal staff on internal systems and technology related to information management.
• Monitor and update the registration of INSO partners through the IPP.
• Aggregate data for analysis and presentation.
• Run, Maintain, and manipulate SQL and R scripts based on the needs of the team and reports.
• Provide IT support for the INSO Palestine Team.
• Support in managing the security roundtable meetings.
• Any other information management and technology duties assigned by the Information Manager.

Mandatory Requirements 

Essential: 

• University degree or equivalent in Information Systems, Computer Science, Data Management, GIS, or relevant fields.
• Fluency in English and Arabic, both written and verbal.
• 2 or more years of experience in data management and visualization.
• Strong database design and management skills (familiarity with software such as MS Excel, and MySQL)   
• Excellent command of Microsoft Office 365, including PowerBI, SharePoint, and MS Forms.
• Excellent skills with Microsoft Publisher and Adobe InDesign.
• Excellent skills in data collection and analysis.

Nice to Have: 

• Knowledge of database management using SQL
• Knowledge of scripting languages such as R
• Experience with ArcGIS and strong technical skills including creating topologically correct shapefiles and geodatabases
• Prior knowledge of relevant region context is an asset, working experience in this region is a plus
• Working experience with humanitarian organizations, particularly with NGOs.
• Excellent skills in data collection and analysis.

Personal Attributes 

• Systematic, proactive, and self-motivated.
• Strong attention to detail.
• Organized and can work with tight deadlines.
• Ability to identify issues, analyse, and participate in the resolution of issues/problems.
• Confidentiality, integrity, and a sense of conflict-of-interest prevention.
• Capacity to work in multicultural environments.

Terms & Conditions:

This position is based in Amman and is open to national staff.

12-month contract, $2,300 per month salary with 40 working hours per week, providing health insurance and annual leave.

INSO’s Safeguarding Policy

INSO is fully committed to the safe recruitment, selection, and vetting of all potential new staff, trustees, and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.

• All offers of employment will be conditional on receiving at least two satisfactory professional references.
• All essential qualifications and relevant professional accreditations and memberships will be verified.
• All new hires will be required to sign and abide by the Code of Conduct as a condition of employment

How to apply

Please submit completed applications to [اضغط هنا لمشاهدة البريد اﻹلكتروني] and reference ‘Information Officer Palestine” in the subject line.   Applications should be in English and include:

• An updated CV (maximum 3 pages).
• A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.

All applications must be received by 28 July 2024 on the closing date stated in the online advertisement.

Please do not send any additional information.  Only short-listed candidates will be contacted.