Majid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.

ROLE SUMMARY
The Partner Support Executive is responsible for onboarding partners, maintaining constant engagement with existing brokers, handling new registrations, and processing commissions. This role ensures a seamless experience for partners and supports the growth of the sales channels.

ROLE PROFILE

• Facilitate the integration of new partners, including training on policies, commercial terms, product knowledge, and providing marketing materials.
• Oversee the implementation of agency agreements following established templates and procedures
• Address broker inquiries promptly and accurately to ensure quality service.
• Supervise broker commission processing, maintain the master file, and ensure compliance with the agreed payout method.
• Monitor partner performance, identify trends, acknowledge high performers, and propose strategies for increased engagement.
• Ensure all broker marketing activities align with MAF branding guidelines and prevent any misuse of the brand on social media.
• Lead in enriching broker-related data, ensuring all documents are current and renewed when necessary
• Assist in executing broker events and activities to foster a stronger relationship between MAF and its partners, promoting higher sales performance

REQUIREMENTS

• Academic Qualification: Possess a degree in Business Management or equivalent.
• Experience: Have a minimum of 1-2 years of experience in a Real Estate Developer role
• Technical Skills: Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and strong knowledge and practical experience with CRM systems and digital controls
• Communication & Interpersonal Skills: Excellent business writing skills and interpersonal skills, with the ability to build effective relationships with team members, stakeholders, and customers.
• Professionalism & Adaptability: Maintain a professional appearance, reflect the company's image, and demonstrate the flexibility to adapt to changing business needs and environments.
• Performance & Customer Focus: Results-oriented mindset with strong attention to detail, commitment to customer satisfaction, and ability to work under pressure.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.