JOB DETAILS

LOCATION: Based in Amman with Frequent Travel to Maan and any other location based on the Project needs

CONTRACT TYPE: Fixed Term - 1 Year

INTERNAL JOB GRADE: (D1). National position                                                                 

DEPARTMENT and TEAM Economic Justice

SALARY:  In line with Oxfam values & according to location.

HOURS (FTE) 40 hours/week

FLEXIBLE WORKING

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you.

COMMITMENT TO DIVERSITY AND INCLUSION

We are committed to ensuring diversity and gender equality within our organization.

Project Objectives

1. Supporting the population's access to income opportunities
2. Promote inclusive, dignified and environmentally sustainable socio-economic recovery for vulnerable Jordanians and Syrians in Ma'an Governorate

JOB PURPOSE: We are seeking a dynamic and knowledgeable Market Facilitator to support the growth of startups and enterprise businesses. The ideal candidate will have a strong understanding of market development strategies, possess excellent interpersonal skills, and be capable of collaborating with various stakeholders to optimize their market plans.

Join Purpose: The Market Facilitator will play a crucial role in supporting startups and small to medium enterprises (SMEs) by coordinating meetings, developing financial literacy programs, and connecting businesses with financial institutions. This position requires strong communication, relationship-building, and coaching skills to enhance business capabilities and market access.

ROLE REPORTS TO

Line management: Economic Justice Project Manager

Matrix management:

ROLES REPORTING TO THIS POST

NA

BUDGET RESPONSIBILITY

No

KEY RESPONSIBILITIES (Technical, Coaching, coordination)

Technical 30%

• Market Analysis: identify trends, opportunities, and challenges within targeted industries.
• Startup Selection for Financial Support: Assist in identifying startups eligible for financial assistance, developing support mechanisms, and monitoring progress.
• Train Partner Staff to be able to Animation and awareness of the companies themselves through periodic field visits (monthly/bi-monthly
• Strategic Planning: Assist businesses in formulating effective market plans tailored to their specific needs and goals.
• Work closely with the Impact measurement Expert to collect data and analyses it
• Reporting: Prepare and present reports on market trends, client progress, and recommendations for continuous improvement

Coaching 40%

• Business Coaching: Provide coaching to businesses on navigating supply chains, addressing barriers to access services and markets, thus facilitating the growth of the companies themselves and the creation of jobs.
• Business Development: Work closely with startups and enterprises to develop and refine their market strategies, ensuring alignment with business objectives.
• Financial Literacy Development: Create and implement financial literacy programs tailored for SMEs, enhancing their understanding of financial management

Coordination 30%

• Coordination of Meetings: Organize and facilitate meetings between startups, SMEs, and industry operators to foster collaboration and networking opportunities.
• Stakeholder Engagement: Schedule and conduct visits with key operators to gather insights, provide support, and foster relationships that enhance market penetration.
• Internship Awareness: Raise awareness among companies about internship opportunities to enhance workforce development.
• Support Clustering Initiatives: Develop a network program for food sector businesses, defining governance models and conducting periodic company visits.

• Highlight Strengths and weaknesses; organizational needs; areas of improvement of processes, products, competitiveness factors and investment opportunities.
• promote access to markets for selected existing companies, guide the design of cluster models and the implementation of a cluster-pilot.
• Define of a governance model of reference for the cluster, which guides companies in the definition, management, and implementation of the agreed "network program".

• Networking: Build and maintain a robust network of industry contacts to facilitate collaboration and knowledge sharing.

PERSON SPECIFICATION

Most importantly, every individual at Oxfam International Secretariat needs to be able to:

• Live our values of INCLUSION, ACCOUNTABILITY, EMPOWERMENT, COURAGE, SOLIDARITY and EQUALITY (read more about these here)
• Ensure you commit to our ORGANIZATIONAL ATTRIBUTES (including adhering to the Code of Conduct):

1. Be committed to our feminist principles, and to applying them in your day-to-day behaviour and your work. Be ready to keep learning, with accountability to those who experience oppression as a result of their identities, such as their gender, race/ethnicity, disability, class, or LGBTQIA identity."

2. Be committed to undertaking Oxfam’s safeguarding training and adhering to relevant policies, to ensure all people who come into Oxfam are as safe as possible.

EXPERIENCE, KNOWLEDGE & COMPETENCIES

ESSENTIAL

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Experience in coaching or mentoring businesses to improve operational efficiency.
• Proven ability to work independently and as part of a team.
• Knowledge: Deep understanding of startup ecosystems, enterprise business operations, and market dynamics.
• Passionate about supporting the growth of businesses and fostering innovation.
• Sensitivity to cultural differences and the ability to work in a wide variety of cultural contexts.
• Committed to Oxfam principles.
• Proven influencing and negotiating skills with internal and external audiences.
• Languages: excellent English and Arabic spoken and written.

Key Attributes:

• Ability to demonstrate sensitivity to cultural differences and gender issues, as well as the commitment to equal opportunities.
• Commitment to Oxfam’s safeguarding policies to ensure all people who come into contact with Oxfam are as safe as possible.

Organizational Values:

• Accountability – Our purpose-driven, results-focused approach means we take responsibility for our actions and hold ourselves accountable. We believe that others should also be held accountable for their actions.
• Empowerment – Our approach means that everyone involved with Oxfam, from our staff and supporters to people living in poverty, should feel they can make change happen.

Desirable

• Technical knowledge in Women Economic Empowerment and Protection.
• Basic knowledge of MEAL and ability to understand and analyse basic gender data.

Competencies

Description

Decisiveness

Comfortable making transparent decisions and adapting decision-making modes to context and needs.

Influencing

Engages diverse stakeholders to increase organizational impact, creates influence opportunities where none exist.

Relationship Building

Builds relationships within and outside the organization for increased impact.

Mutual Accountability

Explains decisions based on organizational values, ready to be held accountable, and holds others accountable.

Agility, Complexity, and Ambiguity

Anticipates changes, comfortable with lack of clarity, and manages diverse and unpredictable interactions.

Systems Thinking

Views problems as parts of an overall system, focuses on cyclical cause and effect, manages unintended consequences.

Strategic Thinking and Judgment

Uses judgment, weighing risk against imperative to act, makes decisions consistent with organizational strategies and values.

Self-Awareness

Develops self-awareness around strengths and weaknesses, moderates behaviors, and channels impulses for good purposes.