The IT QA Manager plays a crucial role in ensuring the quality and reliability of software products within a non-profit organization. This position is responsible for developing and implementing quality assurance strategies that align with the organization's goals. The IT QA Manager will lead a team of QA professionals, fostering a culture of continuous improvement and innovation. This role requires a strong understanding of software development processes, testing methodologies, and the ability to communicate effectively with cross-functional teams.

Responsibilities:

1. Develop and implement comprehensive QA strategies and processes.
2. Lead and mentor a team of QA testers, providing guidance and support.
3. Coordinate with development teams to ensure quality standards are met throughout the software development lifecycle.
4. Design and execute test plans, test cases, and test scripts for various applications.
5. Identify, document, and track defects using appropriate tools.
6. Conduct regular audits of QA processes and recommend improvements.
7. Ensure compliance with industry standards and best practices in quality assurance.
8. Prepare and present quality reports to stakeholders and management.
9. Participate in project meetings to provide insights on quality-related issues.
10. Stay updated with the latest trends and technologies in quality assurance and testing.

Preferred Candidate:

1. Strong analytical and problem-solving skills.
2. Excellent communication and interpersonal skills.
3. Proven leadership abilities and team management experience.
4. Detail-oriented with a focus on quality and accuracy.
5. Ability to work collaboratively in a team environment.
6. Adaptability to changing priorities and fast-paced environments.
7. Strong organizational skills and ability to manage multiple projects.
8. Passion for technology and continuous learning.
9. Experience in non-profit organizations is a plus.
10. Familiarity with Agile methodologies is preferred.

Skills

• Proficient in various testing tools and frameworks.
• Strong knowledge of software development life cycle (SDLC).
• Experience with automated testing tools.
• Understanding of database management and SQL.
• Familiarity with project management tools.
• Ability to write clear and concise documentation.
• Knowledge of compliance and regulatory standards.
• Strong time management and prioritization skills.