Job Responsibilities

• Receive, assess, and document customer project requests.
• Coordinate project follow-up with the Sales representative, ensuring adherence to prioritization criteria.
• Work with internal teams to identify solutions and gather necessary information to meet customer requirements.
• Provide clients with product pricing, technical details, and samples.
• Finalize pricing for sales, communicate the agreed-upon prices, and input offers into the system.
• Update customer information in the system and notify relevant teams of any changes.
• Offer secretarial and administrative assistance to the Commercial Director and the team.
• Plan and coordinate events and conferences as required, managing all logistics involved.
• Handle inquiries and requests for information, directing them to the appropriate team members or resolving them independently.
• Organize meetings and appointments to ensure efficient calendar management.
• Oversee office reception, greet visitors, and manage the dispatch and receipt of mail and parcels.
• Monitor office supplies, placing orders as needed to maintain adequate stock.
• Collaborate with the IT department to ensure proper operation of office equipment and address any technical issues.

Skills

Qualifications:

• Bachelor’s degree, preferably in Business Administration or a related field.
• Minimum of 3 years of experience in a similar role, with strong experience in administrative and office management tasks.
• Proficiency in MS Office applications (Word, Excel, PowerPoint, etc.).
• Fluency in Arabic and English is required. French is a plus.
• Strong organizational skills with the ability to manage multiple projects and priorities effectively.
• Proactive attitude and ability to collaborate in a fast-paced, team-oriented environment.
• Strong communication and interpersonal skills with a willingness to learn and contribute.