We are seeking a motivated and results-driven Telesales Agent to join our dynamic team in Amman, Jordan. As a Telesales Agent, you will play a crucial role in driving sales and building strong relationships with our clients. Your primary responsibility will be to reach out to potential customers, present our products and services, and convert leads into sales. We value individuals who are passionate about sales, have excellent communication skills, and are eager to contribute to the success of our company.

Responsibilities:

1. Conduct outbound calls to potential customers to promote and sell our products and services.
2. Build and maintain strong relationships with clients by providing exceptional customer service and support.
3. Identify customer needs and tailor sales pitches to effectively address those needs.
4. Achieve and exceed sales targets and performance metrics on a regular basis.
5. Maintain accurate records of customer interactions and sales activities in our CRM system.
6. Collaborate with team members to share best practices and improve sales techniques.
7. Stay updated on product knowledge and industry trends to effectively communicate benefits to customers.
8. Handle objections and provide solutions to potential customer concerns.
9. Participate in training and development sessions to enhance sales skills and product knowledge.

Preferred Candidate:

1. Proven experience in telesales or a similar sales role with a track record of meeting or exceeding targets.
2. Excellent verbal communication skills with a persuasive and engaging speaking style.
3. Strong interpersonal skills to build rapport with customers and establish trust.
4. Ability to work independently and as part of a team in a fast-paced environment.
5. Goal-oriented mindset with a passion for sales and customer satisfaction.
6. Proficiency in using CRM software and other sales tools.
7. Strong problem-solving skills and the ability to handle objections effectively.
8. Flexibility to adapt to changing priorities and customer needs.
9. A positive attitude and resilience in facing challenges.

Skills

• Communication Skills: Exceptional verbal communication is vital for effectively conveying product benefits and persuading customers to make purchases.
• Sales Techniques: Knowledge of various sales methodologies and techniques is essential to close deals and maximize sales opportunities.
• Customer Relationship Management (CRM): Familiarity with CRM tools helps in tracking customer interactions and managing leads efficiently.
• Problem-Solving: Strong problem-solving abilities are important for addressing customer objections and providing tailored solutions.
• Time Management: Effective time management skills ensure that agents can handle multiple calls and tasks without compromising service quality.