Job Overview

We are seeking a proactive and customer-focused Cashier cum Waiter who is proficient in English and Arabic to join our hospitality team in Jordan an Indian Restaurant. This role combines front-of-house cashier duties with attentive waitstaff responsibilities, ensuring a seamless and welcoming dining experience for all guests. The ideal candidate is reliable, personable, and capable of handling transactional accuracy while delivering top-tier service in both languages.

About the Company

We are a reputable establishment committed to delivering high-quality food and service in a dynamic and friendly environment. Our team values teamwork, professionalism, and a guest-centric approach. We provide opportunities for growth and development within a supportive workplace.

Key Responsibilities and Duties

• Greet guests warmly in English and Arabic, assist with seating arrangements, and manage guest flow during service hours.
• Handle cashier responsibilities, including processing orders, accepting payments, issuing receipts, and balancing cash at the end of shifts.
• Present menus, explain daily specials, and answer questions about menu items, ingredients, and accommodations for dietary restrictions.
• Take accurate customer orders, relay them to the kitchen or bar, and ensure timely delivery of food and beverages.
• Maintain accurate records of transactions and reconcile cash drawers at shift end.
• Provide attentive and personalized service, anticipate guest needs, and address any concerns or complaints professionally.
• Assist with basic food prep or setup as directed by management, while maintaining cleanliness and safety standards in the front-of-house area.
• Adhere to all health, safety, and sanitation policies and procedures, including proper handling of cash and POS equipment.
• Collaborate with team members to ensure smooth service flow and a positive guest experience.

Qualifications and Requirements

• Bachelor’s degree or equivalent university education (preferred for internship alignment).
• Strong bilingual communication skills in English and Arabic, both verbal and written.
• Customer-focused with excellent interpersonal and multitasking abilities.
• Basic math and cash handling proficiency; experience with POS systems is a plus.
• Ability to stand for extended periods, walk, bend, and lift up to moderate weights as needed.
• Good organizational skills, attention to detail, and the ability to work under pressure during peak hours.
• Positive attitude, reliability, and a team-oriented mindset.
• Proactive hospitality mindset with a professional appearance and grooming standards.

Required Skills

• Bilingual communication (English & Arabic)
• Cash handling and POS operation
• Customer service excellence
• Multitasking and time management
• Team collaboration
• Problem-solving and conflict resolution
• Attention to detail and accuracy in orders and payments

Benefits and Perks

• Competitive salary with potential for performance-based incentives
• Meal allowances or employee meals during shifts
• Career development opportunities within a growing team
• Friendly, inclusive work environment in a stable Jordanian business
• Uniforms provided and maintained by the company