وظائف اخصائي العمليات في الأردن

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests.</p> <p>Bears a full and comprehensive knowledge of the hotel, including all departments, services and outlets.</p> <p>Ensures personalized service is offered to guests during their stay.</p> <p>Acts as the reference team member for guests during their stay and ensures that all requests from guests are made possible or are followed up.</p> <p>Maintains a high level of communication and feedback within the department.</p> <p>Identifies and anticipates guest needs.</p> <p>Is continually proactive in all areas of operation.</p> <p>Abides by all policies and procedures as stated in the Butler Services Policy Manual.</p> <p>Reports for duty punctually and in accordance with the issued department schedule.</p> <p>Adheres at all times to the hotel grooming and uniform standards.</p> <p>Assists with luggage delivery and collection.</p> <p>Provides food and beverage service in the Fairmont Gold lounge with the ability to handle plate and hand-carried service.</p> <p>Prepares bar beverages and liquor pouring according to the guidelines given.</p> <p>Carries out general cleaning and checking for equipment in the Fairmont Gold pantry.</p> <p>Warms up rooms according to Fairmont housekeeping standards, checking that all room equipment is functioning.</p> <p>Reports guest complaints, requests and inquiries to Fairmont Gold Manager or Fairmont Gold Supervisor.</p> <p>Reports any unusual occurrences or requests to the Manager or Assistant Manager.</p> <p>Maintains the cleanliness and coordinates maintenance work with the engineering department of all Fairmont Gold areas and equipment.</p> <p>Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests.</p> <p>Participates in the orientation, meeting, and training process of all colleagues assigned to Fairmont Gold.</p> <p>Possesses working knowledge of the hotel Property Management System.</p> <p>Bears full understanding and knowledge of all in-suite services, technology, amenities, functions and systems.</p> <p>Is responsible for the Butler Pantry on allocated floors, ensuring that the pantry and other related Heart of House areas are correctly stocked and maintained according to set standards.</p> <p>Collects designated telephones (and checks their working conditions), and working sheets.</p> <p>Attends daily shift briefings.</p> <p>Coordinates and liaises with the Butler team.</p> <p>Carries out pre-arrival interviews.</p> <p>Ensures that all procedures and responsibilities relating to the greeting and arrival procedures are adhered to.</p> <p>Assists and coordinates all in-room and suite guest needs and requirements.</p> <p>Refreshes the suites and coordinates daily housekeeping service and evening service.</p> <p>Coordinates laundry and pressing collection and delivery.</p> <p>Reports any suite maintenance requirements according to standard procedures.</p> <p>Coordinates delivery of all amenities and/or gifts.</p> <p>Coordinates delivery of preferred newspapers and magazines to all suites.</p> <p>Coordinates replenishment of refreshment center, assisting with control via in-room dining.</p> <p>Ensures that all glassware, chinaware, and cutlery in the suite are cleaned, free of stains and presented as per standard.</p> <p>Sets up any bottle of complimentary drink as per standard.</p> <p>Ensures a daily replenishment of good quality fruits, according to guests’ preferences.</p> <p>Ensures that the flowers are always fresh and displayed in fresh water.</p> <p>Ensures that guest supplies are replenished and displayed as per standard.</p> <p>Provides personalized guest service including luggage packing and unpacking, shoe polishing, laundry collecting and delivery.</p> <p>Provides tea, coffee and beverage service to all suites and other rooms as required.</p> <p>Coordinates in-room dining order taking and delivery as required.</p> <p>Builds a rapport with all allocated guests and maintains interactions in order to facilitate guest recognition and obtain information regarding their preferences for guest history.</p> <p>Provides a continual source of information, help and assistance to all guests.</p> <p>Checks the suites prior to guest arrival.</p> <p>Coordinates all guest entertainment, activities, making reservations, and using concierge as and when required.</p> <p>Ability to provide full itineraries of entire stay, with updates daily on evening service.</p> <p>Facilitates guest departure, coordinating between reception and guest to gain final approval and payment.</p> <p>Checks room after departure for lost belongings.</p> <p>Upsells hotel outlets at every opportunity.</p> <p>Coordinates with concierge for the storage of stowed away items.</p> <p>Liaises closely with reception, housekeeping, valet, food and beverage, concierge, and IT.</p> <p>Has up-to-date knowledge and ability to assist with all common in-room IT needs.</p> <p>Has a full and comprehensive knowledge of the hotel, including all departments, services and outlets.</p> <p>Updates and maintains all guest history files, including ProfilePlus.</p> <p>Assists in training of housekeeping and food and beverage staff in the special needs of suite guests.</p> <p>Orders all necessary operating stock when necessary.</p> <p>Maintains amicable and cooperative working relations with other departments.</p> <p>Attends any courses management may deem beneficial.</p> <p>Carries out other duties as directed by management.</p> <p>Understands that business demands sometimes make it necessary to move colleagues from their accustomed shifts to other shifts.</p> <p>Performs other additional duties and special projects at the direction of Fairmont Gold Manager.</p> <h4>Qualifications</h4> <ul> <li>Excellent verbal, interpersonal and communication skills.</li> <li>Must be a strong team player with strong departmental cooperation.</li> <li>Must be able to work well under pressure in a fast paced and constantly changing environment.</li> <li>Fluent in English and local language with a third language as an asset.</li> <li>Must be able to handle a multitude of tasks in an intense, ever changing environment.</li> <li>Must be flexible in terms of working hours and able to work with little or no supervision.</li> <li>Must have the ability to assess and make decisions based on strong analytical and problem-solving skills.</li> <li>Must be able to maintain excellent professional presentation and grooming.</li> <li>High school diploma is necessary.</li> <li>Knowledge of computers including Microsoft Office products and Property Management System (Micros-Fidelio preferred).</li> <li>A minimum of two years prior experience in related hospitality fields is necessary.</li> <li>Luxury five star experience necessary.</li> <li>Prior formalized training as a butler is highly regarded.</li> <li>Butlers must be able to lift in excess of 70-pound loads.</li> <li>Must be willing to work varied hours, including nights, weekends, holidays and split shifts according to the needs of the guests.</li> <li>Must be able to stand for 90% of their scheduled time.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity and inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p>Associate - Presales</p><br><br><br>Job Scope <br><p><span>The Associate - Presales supports the Sales team with technical coordination, material preparation, and relationship management for effective pre-sales operations.</span></p><br><br><br>Main Duties and Responsibilities <br><ul> <li>Assist the Sales team by coordinating technical aspects of pre-sales activities;</li> <li>Support the Sales team in responding to customers requests understanding requirements, and tailoring proposals;</li> <li>Support the Presales Engineer in creating demos, proposal documentations, and presentations;</li> <li>Complete required pre-sales documentation in a quick and accurate manner;</li> <li>Provide support to the company partners and customers;</li> <li>Respond to after-hours support queries during assigned rotations and escalate issues if needed.</li> </ul><br><br>Position Requirements <br><br>Education <br><ul> <li>Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, Information Systems, or a related technical discipline.</li> <li>Prefer to have Fundamental certifications such as Microsoft Azure Fundamentals (AZ-900), AWS Cloud Practitioner, Cisco CCNA, IBM, VMware VCTA, Fortinet NSE, or similar are considered a plus.</li> </ul><br><br>Experience <br><ul> <li>Fresh graduate or up to 1 year of experience in Presales, Technical Support, IT Infrastructure, or System Administration.</li> <li>Good understanding of enterprise IT concepts, including networking, virtualization, cloud computing, cybersecurity, storage, or data center technologies.</li> <li>Basic knowledge of one or more leading technology vendors such as IBM, Citrix, VMware, Microsoft, Red Hat, Dell Technologies, HPE, Lenovo, Cisco, Fortinet, or similar is an advantage.</li> <li>Strong analytical and problem-solving skills with the ability to understand customer business and technical requirements.</li> <li>Excellent verbal and written communication skills with confidence in delivering technical presentations.</li> <li>Strong willingness to learn new technologies and build technical expertise through certifications and vendor training.</li> <li>Internship or academic projects related to enterprise infrastructure, cloud, networking, cybersecurity, or digital transformation.</li> </ul> <p>#LI-DNI</p><br> <br><br><br> </div>

<p>Job Title: Junior Design Engineer HVAC or Mechanical Engineering Industry: Engineering / HVAC Solutions Location: Amman, Jordan (onsite) Job Summary: A well-known engineering solutions company is seeking a Junior Design Engineer to join its mechanical design team. This role is ideal for an early-career engineer looking to build hands-on experience in HVAC and mechanical design, working under the guidance of senior engineers on real client projects from concept through execution.</p><p>Key Responsibilities: Receive project requirements from the direct supervisor and review the basic technical data needed to start work. Support the design team in preparing appropriate technical solutions for projects in line with client requirements and approved specifications. Assist in preparing and reviewing load calculations, system selection, and technical components under the direct supervisor's guidance. Prepare and update master drawings and assist in preparing As-Built drawings in line with approved modifications. Coordinate with warehouses and relevant parties regarding materials and equipment required for the project, as directed. Assist in preparing and reviewing quantity schedules, drawings, and technical proposals before issuance. Ensure that proposed technical solutions align with project requirements and the direct supervisor's guidance. Ensure that proposed technical solutions align with project requirements and the direct supervisor's guidance. Coordinate with the supply chain regarding materials or technical alternatives when needed, within the scope of work. Support the Sales Department in preparing the data or technical outputs required for proposals and projects. Coordinate with the Operations Department to follow up on any technical remarks or modifications related to implementation. Update files, references, and the technical library related to drawings, products, and specifications. Review recurring technical remarks and use them to improve the accuracy and quality of technical outputs. Adhere to the approved work plan and complete required technical tasks within the specified time and quality standards. Develop technical knowledge and practical skills through direct guidance and continuous on-the-job learning. Prepare and submit reports or technical updates required by the direct supervisor, as per standard procedure.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications: Bachelor's degree in Mechanical Engineering or HVAC (Air Conditioning &amp; Refrigeration) Engineering. Specialized courses in design software are preferred.</p><p>Required experience: 1-2 years of experience in HVAC systems design. Experience in preparing load calculations and selecting suitable equipment. Experience in preparing BOQs, drawings, and technical proposals. Experience in reviewing and revising drawings and technical specifications. Proficient in AutoCAD. Proficient in HAP, Elite, or similar software. Proficiency in Revit MEP or equipment-selection software is preferred. Proficient in computer use and related office systems. Proficient in Microsoft Office applications, as required by the role. Proficient in Arabic and English (reading, writing, and speaking).</p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a bartender, you’re not just preparing and serving drinks – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li>Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special</li> <li>Prepare and serve beverages: Mix, garnish, and serve drinks according to recipe standards, ensuring accuracy and satisfaction</li> <li>Maintain bar operations: Stock and organize bar supplies, including beverages, glassware, and perishables, for seamless service</li> <li>Process payments efficiently and accurately: Use the point-of-sale system to correctly handle cash, credit/debit cards, gift certificates, and vouchers</li> <li>Monitor product quality: Manage inventory and ensure the freshness and quality of all beverage-related items</li> <li>Address guest concerns professionally: Manage situations involving intoxicated guests with care and respect, ensuring a safe environment</li> <li>Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p>Responsible for leading and coordinating digital banking projects and Agile delivery activities within the banking and financial services industry. Collaborate closely with cross-functional teams including business, IT, operations, compliance, and external vendors to ensure successful delivery of digital initiatives aligned with business objectives and customer expectations. Facilitate Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives while supporting teams in adopting Agile best practices and continuous improvement culture. Work closely with product owners and stakeholders to prioritize requirements, manage project backlogs, and ensure clear communication across teams. Monitor project timelines, deliverables, risks, dependencies, and escalations while providing regular management reporting and status updates. Support issue resolution, testing coordination, and delivery governance to ensure smooth project execution in fast-paced banking environments. Drive digital transformation and innovation initiatives across mobile banking, onboarding, payments, customer experience, and digital channels while ensuring compliance with banking standards and operational excellence. Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives to ensure effective team collaboration and performance. Coach and guide teams in Agile principles, best practices, and Scrum frameworks to foster a culture of self-organization and accountability. Work closely with product owners to define and prioritize the product backlog, ensuring clarity and shared understanding among team members. Help resolve impediments and challenges faced by the team to ensure smooth progress toward project goals. Collaborate with stakeholders and management to foster open communication regarding project status, risks, and opportunities for improvement. Promote continuous improvement by encouraging reflection and adaptation within teams and by implementing best practices in Agile methodologies. Monitor team performance and progress, providing metrics and reports to stakeholders to assess team health and effectiveness. Support and mentor team members, encouraging skill development and fostering a positive work environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in computer science, business administration, or a related field. 5+ years of experience as a Scrum Master or in a similar role, preferably within the banking or financial services industry. Deep understanding of Agile methodologies, particularly Scrum, and experience in Agile project management. Skilled in stakeholder management, Agile delivery, project coordination, team collaboration, risk management, vendor coordination, and continuous process improvement with strong focus on customer-centric digital solutions and service excellence Strong understanding of the payments &amp; banking services. Certification as a Scrum Master (CSM, PSM, or any equivalent Project management certification) is highly desirable. Proven experience leading teams in delivering successful projects in a fast-paced environment. Excellent communication, facilitation, and interpersonal skills. Strong analytical and problem-solving abilities. Ability to influence and drive change within teams and organizations. Commitment to fostering a culture of continuous improvement and innovation.</p>

<p>Sr. Sales Manager Overview Our client is a leading manufacturing company operating in the Packaging industry. We are seeking an experienced and results-driven Sr. Sales Manager to lead the sales function, develop and execute strategic sales plans, and drive sustainable business growth. The ideal candidate will have a proven background in packaging manufacturing, strong leadership capabilities, and extensive GCC market experience.</p><p>Sales Strategy &amp; Business Growth</p><ul><li>Develop and implement comprehensive sales strategies aligned with the company's growth objectives.</li><li>Prepare annual sales plans, budgets, and revenue forecasts.</li><li>Identify new business opportunities and expand the company's market share across existing and new markets.</li><li>Develop initiatives to maximize sales performance and long-term profitability.</li></ul><p>Sales Team Leadership</p><ul><li>Lead, mentor, and manage the sales team to ensure high performance and achievement of sales targets.</li><li>Set individual sales objectives and monitor team performance through regular reviews and coaching.</li><li>Develop sales territories, allocate accounts, and optimize field sales coverage.</li><li>Build a high-performance sales culture focused on accountability and continuous improvement.</li></ul><p>Customer &amp; Key Account Management</p><ul><li>Build and maintain strong relationships with key customers and strategic accounts.</li><li>Support the sales team in managing major customer negotiations and closing high-value opportunities.</li><li>Ensure high levels of customer satisfaction while strengthening long-term business relationships.</li><li>Monitor customer needs and market trends to identify new growth opportunities.</li></ul><p>Sales Planning &amp; Performance Management</p><ul><li>Monitor sales KPIs and analyze performance against targets.</li><li>Prepare regular sales reports, forecasts, and business reviews for senior management.</li><li>Develop corrective action plans to improve sales performance where required.</li><li>Ensure effective implementation of pricing strategies and commercial policies.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Work closely with Production, Operations, and Supply Chain to ensure customer requirements are fulfilled efficiently.</li><li>Coordinate with Marketing to support promotional activities and business development initiatives.</li><li>Ensure smooth communication between internal departments to achieve commercial objectives.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: Bachelor's Degree in Business Administration, Marketing, Industrial Engineering, or a related field.</li><li>Experience: Minimum of 10 years of progressive sales experience, including at least 5 years in a senior sales management position.</li><li>Industry Experience: Mandatory experience within the Packaging Manufacturing industry (Packaging / Carton / Flexible Packaging / Plastic Packaging or similar manufacturing environments).</li><li>GCC Experience: Strong GCC market experience is mandatory.</li><li>Leadership Experience: Proven experience managing and developing sales teams, setting sales territories, supervising field sales representatives, and driving sales performance.</li><li>Skills: Strong sales planning, business development, market expansion, team leadership, negotiation, forecasting, analytical, and commercial management skills.</li><li>Candidate Location: Candidates based inside or outside Jordan are welcome to apply.</li><li>Languages: Fluent Arabic and English.</li><li>Availability: Immediate or 30-day joining preferred.</li></ul>

<p>Day to day involvement in development of project design activities and production from the early stage design, through technical design development, to the construction documentation. Design Management and Team Leadership: Adhere to project deadlines. Maintain the design quality standards. Deliver the projects under the guidance Senior Architect (SA) and/or Design Manager (DM) while providing technical support to Design Architects / Architects. Participate in the implementation of the project execution plan. Communicate when needed with project stakeholders (clients, consultants, contractors) to manage expectations and drive success. Participate in the preparation of the projects list of deliverables. Design &amp; Technical Expertise: Contribute to preparation of project/s concept design preparation including but not limited to: Design Delivery plan (Assist SA/DM/SDM) Design Management Plan (Assist SA/DM/SDM) Presentation/s Drawings and reports Collaborate with SA on complex design challenges and ensure technical feasibility. Develop project deliveries while maintaining high quality design documents and construction drawings. Develop project list of deliverables in line with the project contract brief. Assist in the review of code compliances and materials/ systems selection. Participate in the design coordination process within Architecture team and with other disciplines (in house or external design partners: civil, structure, MEP, ID, Landscape, vertical transportation, &amp; other specialists consultant) Develop project BIM Models and production of Design documents/reports. Maintain the models BIM quality level in coordination with the BIM Coordinator / Manager. Implement successfully the project of the BIM Execution plan. Accountable for successful project delivery meeting the targeted deadlines. Accountable for maintaining the project deliverables Quality. Accountable for efficient planning and utilization of project s man hours assigned by team leader Communication and Collaboration: Fluency in spoken and written communication Active participation in internal meetings, presentations, and workshops. Building strong relationships with team members. Promoting and maintaining collaborative environment in the office. Department Operations: Maintain professional code of conduct in line with the company s ethics. Collaborate effectively with other disciplines and external consultants. Participate in Knowledge sharing and skills development. Develop partial ownership approach to assigned projects under guidance of SA/DM. Lead mentoring of younger team members in coordination with HoD directions.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s in architecture with good experience.</li><li>Minimum of [7] years of experience in architectural design, at least practicing PA responsibilities for 2 years.</li><li>Strong understanding of architectural design principles, Project Delivery, and basics of building codes.</li><li>Minimum of 3 years experience in GCC region.</li><li>Excellent communication, collaboration, and interpersonal skills.</li><li>Proficient in BIM process, implementation and workflows.</li></ul>

<p><h4>Description</h4> <p><strong>Responsibilities:</strong><br> Lead and manage enterprise transformation initiatives at the strategic level within the Human Resources function, ensuring alignment with the organization’s strategic objectives. Propose, initiate, and lead strategic initiatives in coordination with HR, based on a deep understanding of HR functions and operations, and in alignment with the bank’s long-term vision and goals. Assess the impact of transformation initiatives on organizational culture and employee performance, with a focus on continuous improvement. Collaborate with the Enterprise Data Management function to ensure availability of data for analysis and decision-making, supporting the launch of strategic HR initiatives and transformation objectives. Prepare and present comprehensive reports to senior management, highlighting progress, challenges, and achievements related to HR transformation initiatives. Promote a culture of continuous improvement by identifying opportunities to enhance the efficiency and effectiveness of transformation efforts. Work closely with various departments across the bank to ensure alignment and integration of HR transformation initiatives with overall business objectives. Lead strategic change management initiatives in coordination with relevant stakeholders, ensuring smooth implementation and integration into HR policies and day-to-day practices. Develop implementation plans for HR initiatives and projects, in coordination with the direct manager and the Enterprise Project Management Office (PMO), including defining required resources, timelines, and budgets. Monitor adherence to approved budgets across HR initiatives and projects through regular financial reviews, ensuring optimal resource utilization and cost control within delegated authorities. Define and track Key Performance Indicators (KPIs) for HR transformation initiatives to measure effectiveness and impact. Apply best practices in enterprise transformation using Agile methodologies, ensuring flexibility, responsiveness, and continuous feedback for ongoing improvement. Act as a primary or backup member in Business Continuity Plans (BCP) and emergency response teams, executing assigned responsibilities to minimize disruption and ensure operational recovery.</p> <h4>Requirements</h4> <p><strong>Skills & Competencies:</strong></p> <ul> <li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li> <li>Minimum of 8 years of experience in leading HR transformation initiatives or related areas.</li> <li>Professional HR certifications such as SPHRi, PHRi, SHRM-CP, SHRM-SCP, or Agile HR certifications.</li> <li>Project Management certification (e.g., PMP) is required.</li> <li>Preferably certified in Change Management (e.g., Prosci, ADKAR).</li> <li>Strong knowledge of best practices in strategic HR transformation.</li> <li>Proficiency in English.</li> <li>Strong change management and adaptability skills.</li> <li>Good understanding of internal and external policies and procedures.</li> <li>Proficiency in computer applications and HR systems.</li> <li>Ability to use quantitative and qualitative analysis tools.</li> <li>Strong leadership and managerial skills.</li> <li>Decision-making and problem-solving abilities.</li> <li>Planning and organizational skills.</li> <li>Negotiation and influencing skills.</li> <li>Excellent communication and interpersonal skills.</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>Responsibilities:</strong><br> Lead and manage enterprise transformation initiatives at the strategic level within the Human Resources function, ensuring alignment with the organization’s strategic objectives. Propose, initiate, and lead strategic initiatives in coordination with HR, based on a deep understanding of HR functions and operations, and in alignment with the bank’s long-term vision and goals. Assess the impact of transformation initiatives on organizational culture and employee performance, with a focus on continuous improvement. Collaborate with the Enterprise Data Management function to ensure availability of data for analysis and decision-making, supporting the launch of strategic HR initiatives and transformation objectives. Prepare and present comprehensive reports to senior management, highlighting progress, challenges, and achievements related to HR transformation initiatives. Promote a culture of continuous improvement by identifying opportunities to enhance the efficiency and effectiveness of transformation efforts. Work closely with various departments across the bank to ensure alignment and integration of HR transformation initiatives with overall business objectives. Lead strategic change management initiatives in coordination with relevant stakeholders, ensuring smooth implementation and integration into HR policies and day-to-day practices. Develop implementation plans for HR initiatives and projects, in coordination with the direct manager and the Enterprise Project Management Office (PMO), including defining required resources, timelines, and budgets. Monitor adherence to approved budgets across HR initiatives and projects through regular financial reviews, ensuring optimal resource utilization and cost control within delegated authorities. Define and track Key Performance Indicators (KPIs) for HR transformation initiatives to measure effectiveness and impact. Apply best practices in enterprise transformation using Agile methodologies, ensuring flexibility, responsiveness, and continuous feedback for ongoing improvement. Act as a primary or backup member in Business Continuity Plans (BCP) and emergency response teams, executing assigned responsibilities to minimize disruption and ensure operational recovery.</p> <h4>Requirements</h4> <p><strong>Skills & Competencies:</strong></p> <ul> <li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li> <li>Minimum of 8 years of experience in leading HR transformation initiatives or related areas.</li> <li>Professional HR certifications such as SPHRi, PHRi, SHRM-CP, SHRM-SCP, or Agile HR certifications.</li> <li>Project Management certification (e.g., PMP) is required.</li> <li>Preferably certified in Change Management (e.g., Prosci, ADKAR).</li> <li>Strong knowledge of best practices in strategic HR transformation.</li> <li>Proficiency in English.</li> <li>Strong change management and adaptability skills.</li> <li>Good understanding of internal and external policies and procedures.</li> <li>Proficiency in computer applications and HR systems.</li> <li>Ability to use quantitative and qualitative analysis tools.</li> <li>Strong leadership and managerial skills.</li> <li>Decision-making and problem-solving abilities.</li> <li>Planning and organizational skills.</li> <li>Negotiation and influencing skills.</li> <li>Excellent communication and interpersonal skills.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>We are looking for a highly motivated and passionate candidate to </span><span>Work on the design, development, and implementation of both Robotic Process Automation (RPA) and AI-powered automation solutions across the organization. This involves identifying and designing intelligent automation workflows that integrate traditional RPA with advanced Artificial Intelligence technologies, including AI chatbots, document understanding, and agentic AI systems.</span></p><br><p><span>Key responsibilities include developing automation solutions based on operational needs, scripting and coding within RPA tools, and incorporating AI models where applicable to enhance process intelligence. The developer will also ensure that automated solutions perform as intended in production, troubleshoot and optimize workflows, and maintain comprehensive documentation of automation procedures.</span></p><br><p><span>Main Responsibilities, will include but will not be limited to:</span></p><br><ul><li><p><span>Design automation processes as per the operational needs of an organization.</span></p><br></li><li><p><span>Script and coding in any RPA tool to resolve automation issues. In addition to that, develop machine learning and artificial intelligence solutions using Python language.</span></p><br></li><li><p><span>Review the code, design and providing expertise in the development, and integration of systems.</span></p><br></li><li><p><span>Configure new automation with efficient and easily understandable automation tools</span></p><br></li><li><p><span>Support the launch and implementation of RPA solutions after development phase and monitoring robots’ operations, processes, servers on daily basis</span></p><br></li><li><p><span>Assure the quality of the automation (QA processes) by doing testing after development phase in addition to testing scenarios documentation.</span></p><br></li><li><p><span>Work directly with stakeholders to capture business requirements and translate them into technical approaches and designs that can be implemented</span></p><br></li><li><p><span>Collaborate with development team members to ensure proper implementation and integration of the solutions.</span></p><br></li><li><p><span>Develop APIs and Integration using various types of APIs (SOUP, REST and JSON)</span></p><br></li><li><p><span>Deploy RPA components including orchestrator, robots, development tools, code repositories and logging tools.</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><span>o be shortlisted for this position, you will need to comply with all of the below requirements:</span></p><br><ul><li><p><span>Holds a bachelor’s degree in </span><span>engineering, IT, Artificial Intelligence</span><span> or any related field</span></p><br></li><li><p><span>Preferred: 2 years of relevant experience.</span></p><br></li></ul> <br> <br><br> Inclusive job statement: <br> <p><span>We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or are deaf) and need us to make any adjustments, changes or do anything differently during the recruitment process, please let us know through the application form.</span></p><br><p><span>Workplace adjustments will be made on a case-by-case basis, but some (non-exhaustive) examples include:</span></p><br><ul><li><p><span>Providing extra time in assessments and interviews.</span></p><br></li><li><p><span>Providing communication support such as a sign language interpreter during the interview.</span></p><br></li><li><p><span>Providing interview questions in advance to the interview&nbsp;-this will only be considered as a reasonable accommodation for specific and verified individual requirements.</span></p><br></li><li><p><span>Holding the interview/assessment in an accessible building.</span></p><br></li><li><p><span>Holding interviews in different formats, such as over the phone or via a video call.</span></p><br></li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Senior Financial Analyst is responsible in the development and maintenance of planning and budgeting/forecasting; analysis and interpretation of trends, recommended actions. Maximizes return on financial assets by establishing financial policies, procedures, controls, and reporting systems. This position also monitors all work related to year end closing procedures to issue the yearly audited financial statement of the Company and reviews all accrued expenses on a monthly basis.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Conduct in-depth financial analysis, including financial modeling, variance analysis, and forecasting, to support strategic decision-making Provide insights and recommendations to senior management based on their analysis of financial data, market trends, and industry benchmarks.</p><br> <p>Develop and maintain financial models and tools to assess business performance, evaluate investment opportunities, and forecast financial outcomes.</p><br> <p>Conduct financial reviews and audits to ensure accuracy, completeness, and compliance with accounting standards and regulatory requirements.</p><br> <p>Collaborate with cross-functional teams, including finance, operations, and sales, to gather data, assess performance, and develop actionable insights.</p><br> <p>Present financial analysis findings and recommendations to senior management, board members, and stakeholders in a clear and concise manner.</p><br> <p>Support budgeting and forecasting processes by providing financial expertise, analyzing trends, and identifying opportunities for cost savings and revenue enhancement.</p><br> <p>Assist in the preparation of financial reports, presentations, and communications for internal and external stakeholders.</p><br> <p>Provide training and mentorship to junior financial analysts, sharing knowledge and best practices to support their professional development.</p><br> <p>Stay current on industry trends, financial regulations, and best practices in financial analysis to continually improve analytical methodologies and drive business success.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p> Advanced knowledge of financial analysis techniques, including financial modeling, ratio analysis, and valuation methods.</p><br> <p>Strong quantitative skills are essential for interpreting complex financial data, performing scenario analysis, and drawing meaningful insights from financial reports.</p><br> <p>Proficiency in financial software and tools, such as Excel, financial modeling software, and data visualization tools, enables effective analysis and presentation of financial information.</p><br> <p>Excellent communication and presentation skills are vital for effectively communicating financial analysis findings and recommendations to stakeholders at all levels of the organization.</p><br> <p>Experience in budgeting, forecasting, and financial reporting enhances the Senior Financial Analyst's ability to provide accurate and timely financial insights to support decision-making processes.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>Quality_321977507<br>Leadership_321977503<br>Corporate Financing L3<br>Investment Planning L3<br>Financial Control L3<br>CFA Chartered Financial Analyst L3<br>CIMA Certified Investment Management Analyst L3<br>Agility<br>Build High-Performing Teams<br>AI Fluency<br>Provide Direction<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Accounting<br>Profesional degree in Certified Public Accountant (CPA)<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><strong><u>The Team You Will Join</u></strong><br> <br> <p><span>On MetLife’s Global Customer Service and Operations (GCSO) team, customer care is built on trust, empathy, and a commitment to continuous improvement. Whether guiding customers through life’s important moments, solving challenges, or simplifying processes with innovative technology, you’ll help deliver a differentiated experience grounded in operational excellence. Backed by a collaborative team, you’ll play a vital role in strengthening the way we care and advocate for millions worldwide. Here, making a real difference isn’t just a goal - it’s what we do, one conversation at a time.</span></p><br><br> <br> <br><strong><u>The Opportunity</u></strong><br> <br> <p><span>The Metrics, Efficiency &amp; AI Enablement Lead is responsible for driving enterprise performance management, operational excellence, business intelligence, KPI governance, and AI-enabled transformation initiatives across MetLife Jordan. The role serves as a key enabler of data-driven decision making, ensuring that performance metrics, operational insights, governance frameworks, and continuous improvement initiatives support the achievement of business and New Frontier objectives.</span></p><br><br><p><span>This is an exciting opportunity to lead the evolution of how operational performance is measured, managed, and optimized while accelerating the adoption of analytics, automation, and AI across the organization. The successful candidate will work closely with senior leaders to identify opportunities, challenge existing ways of working, and translate data into measurable business outcomes that improve customer experience, efficiency, productivity, and growth.</span></p><br><br> <br> <br><strong><u>Key Responsibilities</u></strong><br> <br> <ul><li><span>Lead enterprise KPI governance, scorecard management, and performance reporting to support business decision-making and operational oversight.</span></li><li><span>Develop executive dashboards, analytics, and actionable insights while driving data quality and reporting standards across the organization.</span></li><li><span>Drive operational excellence, process improvement, automation, and AI enablement initiatives to improve productivity, efficiency, and customer outcomes.</span></li><li><span>Partner with business leaders to identify performance gaps, conduct root cause analyses, and implement sustainable corrective actions.</span></li><li><span>Manage transformation benefit realization, governance activities, and continuous improvement programs to support New Frontier strategic priorities.</span></li></ul><br> <br> <br><strong><u>Required Qualifications</u></strong><br> <br> <ul> <li><span>Bachelor's degree in Industrial Engineering, Business Analytics, Data Science, Information Systems, Statistics, Computer Science, Business Administration, or a related field.</span></li> <li><span>Minimum 5 years of experience in business intelligence, operational excellence, analytics, performance management, process improvement, or transformation roles.</span></li> <li><span>Advanced proficiency in Power BI, Microsoft Excel, data visualization, and business analytics tools with the ability to translate complex data into actionable business insights.</span></li> <li><span>Demonstrated experience leading cross-functional initiatives, influencing stakeholders, and driving measurable business improvements.</span></li> <li><span>Practical experience using AI-powered tools (e.g., Microsoft Copilot or similar AI solutions) to improve productivity, analytics, reporting, or business processes.</span></li> </ul> <br> <br> <br><strong><u>Preferred Qualifications</u></strong><br> <br> <ul><li><span>Experience within the insurance, financial services, consulting, or shared services sectors.</span></li><li><span>Lean Six Sigma Green Belt/Black Belt certification or formal continuous improvement training.</span></li><li><span>Experience in Power Platform, Power Automate, robotic process automation (RPA), or low-code development.</span></li><li><span>Experience establishing KPI governance frameworks, data governance practices, and benefits realization methodologies.</span></li><li><span>Advanced knowledge of AI, automation, predictive analytics, or digital transformation initiatives.</span></li></ul><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose As a Commercial Support Manager, you will play a crucial role in managing sales data, analyzing performance metrics, streamlining sales processes, and providing insights to improve overall sales productivity.<br> The Commercial Support Senior Manager will work closely with cross-functional teams, including Business Development, Marketing &amp; Finance, to ensure alignment and support the achievement of sales goals.<br> Duties &amp; Responsibilities Commercial Support Manage the process of supporting the commercial team in preparing proposals and presentations to ensure accuracy and consistency of information.<br> Supervise the response process for new client inquiries, particularly when the commercial team is unavailable due to meetings or conferences.<br> Ensure the client onboarding process on T-portal runs smoothly, with accurate and verified details.<br> Oversee the contract management process, ensuring effective coordination between legal, clients, and the commercial team.<br> Provide general administrative support to the commercial team as needed.<br> CRM &amp; Data Management Oversee the Commercial Team's collateral on OneDrive, including proposals and presentation templates, and sales enablement materials.<br> Oversee the collection, management, and analysis of Salesforce data to provide actionable insights for decision-making.<br> Maintain and improve CRM systems, ensuring data accuracy and completeness.<br> Generate and distribute regular sales performance reports and dashboards.<br> Performance Analysis and Reporting Report on sales metrics, KPIs, and trends to provide insights and recommendations to sales leadership.<br> Support the development of sales forecasts and assist in setting sales targets.<br> Sales Enablement Collaborate with the commercial team to identify training needs and coordinate the development of training materials and programs.<br> Provide tools and support to the commercial team to enhance productivity and success.<br> Cross-Functional Collaboration Assist the CRO and VP of Growth in partnering with finance to ensure accurate sales forecasting and budgeting.<br> Collaborate with the commercial team to improve customer retention and satisfaction.<br> Technology and Tools Management Evaluate, implement, and manage sales tools and technologies to streamline sales processes such as CRM.<br> Provide training and support for sales tools to ensure effective utilization by the sales team.<br> Process Documentation and Compliance Document and maintain sales processes, policies, and procedures.<br> Ensure compliance with company policies and regulatory requirements related to sales operations.<br> Education, Experience &amp; Qualifications A bachelor’s degree in business management, marketing, or any related field is preferable.<br> 8-10 years of proven experience in sales support or administrative roles.<br> Proficiency in data analysis, reporting, and the use of business intelligence tools.<br> Strong understanding of sales processes, CRM systems, and sales enablement tools.<br> Strong organizational skills and attention to detail.<br> Excellent analytical and problem-solving skills.<br> Ability to multitask and prioritize workload effectively.<br> Excellent verbal and written communication skills.<br> Experience with CRM software (e.<br>g., Salesforce, HubSpot) and sales analytics tools.<br> Excellent level of proficiency with MS Office (Word, Excel, PowerPoint, Outlook).<br> Excellent command of both spoken and written English.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a dedicated and detail-oriented Accountant to join our esteemed public sector team in Jordan. This role is essential in ensuring the accuracy of financial records and compliance with regulatory standards. As an Accountant, you will play a crucial role in managing financial transactions, preparing reports, and providing insightful analysis that supports informed decision-making. This position offers a unique opportunity to contribute to the public sector while enhancing your professional skills in a collaborative environment.</p><p>In our dynamic team culture, you will be encouraged to grow and develop your accounting expertise. We believe in investing in our employees through continuous training and professional development programs. You will work alongside experienced professionals who are passionate about their work and dedicated to fostering a supportive atmosphere. This is not just a job; it's a pathway to a rewarding career where you can make a significant impact in your community.</p><p>As you progress in your career, you will have opportunities to take on increased responsibilities and potentially lead projects that enhance our financial processes. We value innovation and encourage our team members to share their ideas for improving efficiency and effectiveness. Join us in this fulfilling role where your contributions will be recognized, and your career aspirations can be realized.</p><ol><li><b>Responsibilities:</b>Manage daily financial transactions and ensure their accuracy by using accounting software to maintain precise records that align with financial regulations.</li><li>Prepare and analyze financial statements, including balance sheets and income statements, to provide insights into financial performance and support strategic planning.</li><li>Assist in budget preparation and monitoring, employing forecasting techniques to ensure financial resources are allocated efficiently and effectively.</li><li>Conduct regular audits of financial documents to ensure compliance with legal requirements and internal policies, mitigating risks associated with financial discrepancies.</li><li>Collaborate with other departments to gather necessary financial data, enhancing cross-functional communication and ensuring comprehensive financial reporting.</li><li>Provide support during external audits by preparing documentation and addressing inquiries, ensuring a smooth audit process and fostering transparency.</li><li>Stay updated on relevant accounting regulations and standards, implementing necessary changes to maintain compliance and uphold the integrity of financial practices.</li><li>Train and mentor junior accounting staff, sharing knowledge and best practices to cultivate a skilled and knowledgeable team.</li><li>Develop and implement financial policies and procedures that promote efficiency and effectiveness in financial operations, contributing to overall organizational success.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proficiency in accounting software, enabling accurate financial record-keeping and reporting.</li><li>Strong analytical skills to interpret financial data and provide actionable insights.</li><li>Attention to detail, ensuring precision in financial transactions and compliance.</li><li>Excellent communication skills for effective collaboration with cross-functional teams.</li><li>Knowledge of tax regulations and financial compliance standards relevant to the public sector.</li><li>Ability to manage multiple tasks and deadlines in a fast-paced environment.</li><li>Problem-solving skills to identify and resolve financial discrepancies efficiently.</li></ul></div>

<p><b>Responsibilities<br></b><br>Lead and oversee the Bank s Compliance function, ensuring adherence to applicable local and international laws, regulations, regulatory instructions, and internal policies.<br>Develop, implement, and maintain compliance policies, procedures, frameworks, and controls in line with regulatory requirements and international best practices.<br>Oversee the Bank s AML/CFT program, including financial crime risk assessment, transaction monitoring, suspicious activity investigations, escalation, and regulatory reporting.<br>Supervise KYC, Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) processes, with particular focus on high-risk customers, transactions, products, services, and geographic locations.<br>Lead and oversee the sanctions compliance program, including screening and monitoring of customers, transactions, counterparties, and other relevant parties against applicable local and international sanctions lists.<br>Monitor compliance with AML/CFT, KYC, sanctions, and other regulatory requirements across the Bank s branches, subsidiaries, and agents, where applicable.<br>Conduct compliance monitoring and testing, identify breaches and control gaps, and ensure timely corrective and remedial actions.<br>Maintain effective relationships with regulatory and supervisory authorities, internal audit, and external auditors, and coordinate regulatory examinations, inspections, and audit requirements.<br>Prepare and submit required compliance, AML/CFT, sanctions, and regulatory reports to senior management and relevant authorities.<br>Provide regular reporting to senior management and relevant committees on compliance risks, regulatory developments, breaches, investigations, and remediation activities.<br>Monitor emerging compliance and financial crime risks and recommend appropriate mitigation measures and improvements to systems, controls, and processes.<br>Advise business units on compliance requirements related to customers, transactions, products, services, and other higher-risk activities.<br>Lead, supervise, and develop the Compliance team, ensuring effective performance management, training, resource allocation, and succession planning.<br>Ensure business continuity for critical compliance and AML/CFT activities and maintain the confidentiality and integrity of sensitive information.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications<br></b><br>Bachelor s degree in Banking, Finance, Accounting, Economics, Business Administration, Law, or a related field.<br>8 12 years of relevant experience in banking or financial services, including significant experience in Compliance, AML/CFT, KYC, Sanctions, or Financial Crime.<br>Proven experience in a senior compliance or department-head position, including team leadership and supervision.<br>Professional certification in AML, Compliance, Financial Crime, Risk Management, or Sanctions is preferred.<br>Strong practical knowledge of AML/CFT regulations, KYC/CDD/EDD, transaction monitoring, suspicious activity investigations, sanctions screening, and regulatory reporting.<br>Strong understanding of banking products, services, operations, systems, and applicable regulatory requirements.<br>Proven experience dealing with regulatory and supervisory authorities and internal/external auditors.<br>Strong analytical, investigation, risk assessment, decision-making, and problem-solving skills.<br>Strong leadership, communication, stakeholder management, and crisis-management capabilities.<br>High level of integrity, confidentiality, transparency, neutrality, and professional ethics.<br>Strong proficiency in Microsoft Office and relevant compliance/banking systems.<br>Fluency in Arabic and English.</p>

<p><h4>Description</h4> <p><strong>Who are we?</strong><br> We are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics. Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.<br> We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.</p> <h4>The job in a nutshell</h4> <p>At Servme, product is at the core of everything we do. This role is not just about managing roadmaps, it’s about deeply understanding our users, solving real problems, and delivering exceptional product experiences. We’re looking for a talented Senior Frontend Developer to help shape the future of hospitality technology.</p> <h4>What will you do?</h4> <p>We are seeking a Senior Frontend Developer to design and implement user interfaces for our web applications. The role requires strong expertise in React and modern frontend technologies, with a focus on building scalable, performant, and user-friendly products.</p> <h4>Responsibilities</h4> <ul> <li>Design and develop advanced user-facing features with React and JavaScript/TypeScript</li> <li>Build and maintain reusable, efficient, and testable code</li> <li>Ensure responsive, accessible, and cross-browser compatible interfaces</li> <li>Collaborate with product, design, and backend teams to deliver features end-to-end</li> <li>Optimize applications for speed, performance, and scalability</li> <li>Review code, enforce standards, and mentor junior developers</li> </ul> <h4>What are we looking for?</h4> <ul> <li>Bachelor’s degree in Engineering, Computer Science, or related field</li> <li>5+ years of professional experience in frontend development</li> <li>Strong proficiency in React, JavaScript, TypeScript, HTML, CSS</li> <li>Experience with state management tools (Redux, Context API, etc.)</li> <li>Familiarity with RESTful and GraphQL APIs</li> <li>Solid knowledge of testing frameworks and CI/CD workflows</li> <li>Knowledge of containerized environments (Docker/Kubernetes)</li> <li>Familiarity with design systems and component libraries</li> <li>Strong attention to detail</li> <li>Excellent communicator</li> <li>Adopts an “out-of-the-box” thinking</li> <li>Ability to break down problems and generate solutions</li> </ul> <h4>What we offer you?</h4> <p>We believe you will love working at Servme!<br> We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</p></p><p></p>