وظائف مدخل بيانات في الأردن

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience&nbsp;<br>• H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES&nbsp;<br>Taking an Entrepreneurial Approach to Driving the Restaurant Business&nbsp;<br>• Understands financial opportunities by surveying restaurant demand.<br>• Partners with key individuals in the local community to assess opportunities.<br>• Identifies and analyzes competitors.<br>• Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.<br>• Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.<br>Leading Significant Marketing/Public Relations/Media Activities<br>• Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.<br>• Supports on-site/off-site public relations opportunities to promote the restaurant.<br>• Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.<br>• Serves as the primary point of contact for restaurant events.<br>• Participates in local networking activities, which are often off-property, in support of the restaurant.<br>Managing Day-to-Day Restaurant Operations&nbsp;<br>• Supervises and manages employees.<br>• Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Conducts daily "taste panels" to educate, drive sales and create sales goals.<br>• Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.<br>• Monitors compliance with all applicable laws and regulations.<br>• Monitors adherence to liquor control policies and procedures.<br>• Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.<br>• Monitors alcohol beverage service for compliance with local laws.<br>• Monitors compliance with all food &amp; beverage policies, standards and procedures, including food handling and sanitation standards.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Advocates sound financial/business decision making.<br>• Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>Fostering an Environment that Creates Exciting and Memorable Guest Experiences&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants..<br>• Addresses guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Verifies corrective action is taken to continuously improve service results.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Managing and Conducting Human Resource and Talent Management Activities&nbsp;<br>• Actively participates in the hiring process to identify the right talent to support the outlet's concept.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Facilitates the fair and equal treatment of employees.<br>• Strives to improve employee retention.<br>• Monitors employee attendance of on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Encourages recognition of employees across areas of responsibility.<br>• Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and the work.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others.<br>• Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish own work.<br>• Monitors and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives.<br>• Provides work-related training, supervising, follow-up and hands-on management.<br>Additional Responsibilities<br>• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>We are looking for a highly motivated and passionate candidate to be </span><span>Supporting in Finance projects, in addition to handling bank related financial issues as well as recording and reviewing financial transactions, performing banks reconciliations, preparing banking account reports, calculating actual and accrued interest and reevaluating foreign currency exchanges while ensuring strict compliance to the international standards and Zain’s financial and accounting policies and procedures.</span></p><br><p><span>Main Responsibilities, will include but will not be limited to:</span></p><br><ul><li><p><span>Preparing invoices and ensuring the accuracy and compliance of receivables’ entries to check accuracy and compliance with the established rules and accounting principles.</span></p><br></li><li><p><span>Prioritizing and coordinating the workflow of invoices to ensure timely and accurate processing of documents and ensure appropriate accruals and adjustments are recorded.</span></p><br></li><li><p><span>Reconciling credit card companies’ accounts and those related to Zain outlets and submitting them for review and approval.</span></p><br></li><li><p><span>Preparing consolidated cash balances reports and projected cash flow statements as well as calculating actual and accrued interest.</span></p><br></li><li><p><span>Processing month-end closing, as well as handling any taxation or related issues.</span></p><br></li><li><p><span>Maintaining strong effective relationships with banks through good communications and cooperation and negotiating with them to get the highest interest rate to Zain Jordan deposits as well as providing them with any necessary reports or written documents through analysis of financial information and financial forecasts.</span></p><br></li><li><p><span>Interacting with internal and external auditors and participating in period end audits, as well as providing documents and materials as required.</span></p><br></li><li><p><span>Performing other duties and tasks as assigned by the direct supervisor.</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><span>To be shortlisted for this position, you will need to comply with all of the below requirements:</span></p><br><ul><li><p><span>Holds a bachelor’s degree in </span><span>&nbsp;Finance, </span><span>Accounting or any related field</span></p><br></li><li><p><span>Preferred: 2 years of relevant experience.</span></p><br></li></ul> <br> <br><br> About US <br> <p>We are an equal opportunity employer and welcome applicants from all backgrounds, including People with disabilities or people who have undergone severe surgeries and require special accommodations. We provide an inclusive work environment and are committed to accommodating all employees. </p><br><p>If you require accommodations during the application or interview process, please let us know and we will work with you to meet your needs.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Mission and objectives</p><p>Anchored in the 2030 Agenda for Sustainable Development and in line with the priorities outlined in the UNDP Strategic Plan, the Regional Bureau for Arab States (RBAS) supports the Arab States region to achieve sustainable development by eradicating poverty in all its forms and dimensions, accelerating structural transformations for sustainable development, and building resilience to crises and shocks.</p><p><br></p><p>In addition to its presence in New York, RBAS has its main office in the Regional Hub based in Amman, Jordan with some staff based in Beirut (Lebanon) and Dubai (UAE).</p><p>The Amman Regional Hub hosts regional initiatives under the Regional Programme for Arab States 2022-2025 which touches upon the following areas of work: governance and anti-corruption, regional cooperation for the reduction of poverty and inequality, knowledge economy, conflict prevention and peacebuilding, climate security, youth engagement and empowerment, gender equality, resilience building, among others.</p><p>Context</p><p>This UNV assignment is part of UNDP Jordan’s biodiversity portfolio and its support to the Ministry of Environment, particularly through the Nature Protection Directorate and related national biodiversity coordination mechanisms.</p><p>The Biodiversity Assistant will be embedded within the Ministry of Environment and will support both UNDP biodiversity projects and Ministry-led biodiversity functions. Approximately 50% of the Assistant’s time will be dedicated to UNDP biodiversity projects, mainly the Biodiversity Finance Initiative (BIOFIN) and support to the implementation and follow-up of Jordan’s NBSAP. The remaining 50% will support the Ministry of Environment in maintaining and operationalizing the national biodiversity monitoring framework (which is a UNDP initiative under the NBSAP), including collecting, organizing, validating, and uploading data to the biodiversity monitoring platform, supporting its continued development, and maintaining the national Clearing-House Mechanism (CHM).</p><p>The assignment will contribute to improved coordination between UNDP and the Ministry, stronger data flows for biodiversity reporting and decision-making, and more effective implementation of Jordan’s biodiversity priorities through project, administrative, data-management, and stakeholder coordination support.</p><p><br></p><p>Additional Information:</p><p><br></p><p>National UN Associate Volunteers in Jordan are entitled to:</p><p><br></p><p>• Monthly Volunteer Living Allowance (VLA) at the amount of JOD 916.06;</p><p>• Annual and learning leaves;</p><p>• Free Medical and life insurance; and</p><p>• Free access to different learning platforms.</p><p><br></p><p>Task description</p><p>Under the direct supervision of the Biodiversity Officer, and in close coordination with the Ministry of Environment’s Nature Protection Directorate and UNDP Environment Portfolio team, the UN Volunteer will perform the following duties:</p><p><br></p><p><br></p><p>A. Support to UNDP biodiversity projects - approximately 50%</p><p><br></p><p>• Provide day-to-day administrative, operational, and coordination support to UNDP biodiversity projects, particularly BIOFIN and NBSAP-related support activities.</p><p>• Support the planning, organization, and follow-up of meetings, workshops, consultations, trainings, and public events related to biodiversity</p><p>conservation, biodiversity finance, NBSAP implementation, protected areas, restoration, and biodiversity mainstreaming.</p><p>• Prepare draft agendas, participant lists, invitation letters, background notes, presentations, meeting minutes, action points, and summary reports for</p><p>biodiversity-related activities.</p><p>• Support project implementation tracking by maintaining workplan follow-up sheets, deliverable trackers, stakeholder contact lists and organized</p><p>electronic and hard-copy filing systems.</p><p>• Assist in compiling information and documentation required for project reporting, donor updates, annual work planning, procurement planning, and</p><p>coordination meetings.</p><p>• Support travel, logistics, payment processing, consultant/vendor follow-up, and operational transactions related to UNDP biodiversity projects in</p><p>coordination with UNDP Operations and Finance teams.</p><p><br></p><p><br></p><p>B. Support to Ministry biodiversity monitoring framework, platform and CHM - approximately 50%</p><p><br></p><p>• Support the Ministry of Environment in maintaining and operationalizing the national biodiversity monitoring framework and the associated online</p><p>platform.</p><p>• Collect, organize, clean, and validate biodiversity data and indicators from relevant government institutions, protected area managers, academic</p><p>institutions, civil society organizations, and other partners.</p><p>• Upload and update biodiversity data, indicator information, metadata, documents, maps, and supporting material on the biodiversity monitoring</p><p>platform, ensuring consistency, completeness, and clear filing.</p><p>• Support the continued development and improvement of the platform by documenting user needs, identifying data gaps, coordinating with technical</p><p>service providers or IT teams, and testing platform updates.</p><p>• Maintain and update the national Clearing-House Mechanism (CHM), including uploading relevant biodiversity documents, news, project updates,</p><p>national reports, NBSAP materials, and other approved content.</p><p>• Prepare simple data summaries, dashboards, presentation inputs, and progress updates to support Ministry decision-making, NBSAP follow-up, CBD</p><p>reporting, and stakeholder coordination.</p><p>• Support the development of practical templates, standard operating procedures, and guidance notes for data collection, indicator updates, and</p><p>content submission to the monitoring platform and CHM.</p><p><br></p><p>C. Stakeholder coordination, communication and knowledge management</p><p><br></p><p>• Maintain updated stakeholder databases for biodiversity-related institutions, task forces, UN agencies, private sector representatives, civil society</p><p>organizations, academia, and development partners.</p><p>• Facilitate information flow and follow-up between UNDP, the Ministry of Environment, consultants, service providers, and national partners involved in</p><p>biodiversity initiatives.</p><p>• Draft routine correspondence in Arabic and English, follow up on requests for information, and support timely circulation of documents and action</p><p>points.</p><p>• Organize and archive knowledge products, reports, meeting records, datasets, and communication materials related to biodiversity projects and</p><p>monitoring systems.</p><p><br></p><p>D. Additional support</p><p><br></p><p>• Provide administrative and coordination support to relevant Ministry of Environment biodiversity requests handled in collaboration with UNDP.</p><p>• Perform any other related duties as required to support the effective delivery of UNDP’s biodiversity portfolio and Ministry biodiversity functions.</p><p><br></p><p>Application deadline is on 05 Aug 2026</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Relevant experience</p><p><br></p><p>1 year</p><p>Languages</p><p>English, Level: Working knowledge, Required</p><p>Arabic, Level: Fluent, Required</p><p>Required education level</p><p>Bachelor's degree in Environmental studies, biodiversity conservation, ecology, biology, natural resource management, environmental management, sustainable development, Agronomy, or a related field.</p><p><br></p><p>A first-level university degree combined with relevant training and/or professional experience in project, administrative, data, or environmental programme support may be accepted as relevant experience.</p><p>Competencies and values</p><p>• Competencies and values: Accountability</p><p>• Adaptability and flexibility</p><p>• Creativity</p><p>• Judgement and decision-making</p><p>• Planning and organising</p><p>• Professionalism</p><p>• Self-management</p><p>Skills and experience</p><p>• At least 1 year of relevant professional experience in administrative support, project coordination, operations, programme assistance, data</p><p>management, or monitoring support, preferably within development, environmental, biodiversity, or public-sector programmes.</p><p><br></p><p>• Experience supporting biodiversity conservation, NBSAP (National Biodiversity Strategy and Action Plan)implementation, biodiversity monitoring,</p><p>protected areas, restoration, sustainable biodiversity finance, or related environmental initiatives is an asset.</p><p>• Previous experience working with government institutions, UNDP, the UN system, international organizations, or donor-funded projects is an</p><p>advantage.</p><p><br></p><p>Technical skills and knowledge</p><p><br></p><p>• Good understanding of environmental and biodiversity issues in Jordan, including national biodiversity priorities and institutional coordination needs.</p><p>• Experience organizing meetings, workshops, consultations, and events, including logistics, participant coordination, documentation, and on-site</p><p>support.</p><p>• Experience collecting, organizing, cleaning, tracking, and presenting data using Excel or similar tools; familiarity with online platforms, databases,</p><p>monitoring frameworks, dashboards, or CHM-type knowledge platforms is an asset.</p><p>• Experience in travel arrangements, payment processing, vendor coordination, consultant follow-up, filing, and administrative documentation is</p><p>desirable.</p><p>• Have affinity with or interest in the Kunming Montreal Global Biodiversity Framework, and other Biodiversity frameworks and mechanisms, and</p><p>knowledge of the CBD is highly desirable.</p><p>• Familiarity with UNDP corporate systems such as Quantum and UNALL is a strong asset.</p><p><br></p><p>Core competencies</p><p><br></p><p>• Excellent oral and written communication skills in English and Arabic.</p><p>• Strong drafting, reporting, documentation, and follow-up skills with attention to detail and accuracy.</p><p>• Excellent interpersonal skills and ability to work collaboratively with government counterparts, UN agencies, consultants, private sector actors,</p><p>academia, civil society partners, and development partners.</p><p>• Strong organizational skills with the ability to manage multiple tasks, prioritize work, meet tight deadlines, and work with minimum supervision.</p><p>• Demonstrated interest in biodiversity conservation, sustainable development, and the values of the United Nations system.</p><p><br></p></div>

<p><strong>Starting position: 15/10/2026<br> <br> Duration : Fixe-term Contract (12 Month Duration)<br> <br> Rate of activity : 100%<br> <br> Place of work : MENA Regional Office - Amman, Jordan</strong><br> <br> <br> <strong> Deadline for applications:</strong>&nbsp;Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.<br> <br> Terre des hommes (Tdh) :<br> <br> The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p> <p><strong>Context :</strong><br> <br> Terre des hommes Lausanne (Tdh), founded in 1960, is Switzerland's largest children's rights organisation. Tdh is dedicated to making meaningful and lasting changes in the lives of children and young people, especially those who are most at risk. Tdh is active in some thirty countries, in humanitarian and development contexts. In the Middle East (MENA), Tdh intervenes directly in 7 countries (Afghanistan, Egypt, Iraq, Jordan, Lebanon, Palestine and Syria).<br> <br> <strong>Main responsibilities:</strong><br> <br> Under the direct supervision of the Regional Finance Coordinator, the Regional Finance Officer provides technical support to the financial management of the region (regional office and country offices). He/she supports budget monitoring, in particular the optimization of the region's budgets, leads coordination between countries and the region, and actively participates in the preparation and annual review of budgets. He/she contributes to the management and consolidation of multi-country or regional financing, particularly when the region is the lead partner. He/she ensures the proper application of internal and donor procedures and the quality and reliability of financial reports<br> <br> <strong>Specific responsibilities:</strong><br> <br> <strong>Support to the management of the region</strong></p> <p><strong>Regional Office Financial Management Support</strong></p> <p>· Manage the regional office accounting and control of the analytical allocations</p> <p>· Preparation of the monthly budget monitoring (FMT cycle) and contribute to the financial balance of the regional office, including providing analysis and feedback support to the regional management team</p> <p>· Conduct meetings with budget holders to review project budgets, analytical allocations and financial situation when the regional office is lead.</p> <p>· Organize the monthly coordination between the country CAFs and the region (communication of allocations from the country offices hosting the regionals, sharing of the list of expenses, communication of good practices)</p> <p>· Participate in the development of donor budgets when the regional office is the lead or during multi-country proposals</p> <p>· Preparation of the annual regional budget as well as periodic budget revisions</p> <p>· Preparing financial reports of the budgets for the regional office is led in accordance with the donor reporting schedule and sending them for validation to RC Finance, identify and report financial risks to Finance RC</p> <p>· Communicate with the Regional Logistics Officer the configuration of country contracts including regional costs</p> <p>· Follow up with the Regional Logistics manager on purchase requests, payments and monitoring of regional expenses</p> <p>· Follow with the regional HR department for the monthly payroll and legal deductions payments.</p> <p>· Ensuring the confidentiality of financial information</p> <p><strong>Support to the management of the country offices delegated by the Regional FC</strong></p> <p><strong>Regional Financial Monitoring</strong></p> <p>· Ensure the control of the analytical allocations of the monthly accounting of the country offices</p> <p>· Monthly control and analysis of the country offices' budget monitoring (FMT cycle) include monitoring burn rates, ensuring alignment with project implementation timelines and budget performance, the control of their monthly cash request, and identifying financial risks, trends, variances and provide recommendations to the Regional Finance Coordinator.</p> <p>· Track corrections of donor payments in CRM by country offices.</p> <p>· Contribute to the regional financial data consolidation and preparation of financial dashboards with analysis for regional management.</p> <p>________________________________________</p> <p><strong>Budgeting and Financial Planning</strong></p> <p>· Support Country Offices in annual budgeting, periodic reviews and project budget development.</p> <p>· Participate in the control of budgets for new funding requests and potential amendments from country offices according to the validation thresholds in place before submission to the RC Finance for validation</p> <p>· Assist in budget revisions, realignments, and donor budget modifications.</p> <p>· Review proposed budgets to ensure consistency with donor guidelines and organizational policies.</p> <p>· Contribute to regional financial planning and forecasting.</p> <p>________________________________________</p> <p><strong>Donor Financial Compliance</strong></p> <p>· Ensure compliance with donor regulations and grant agreements.</p> <p>· Monitor country office financial reports according to the validation thresholds in place, in accordance with the donor reporting schedule and send them for validation by the Finance RC</p> <p>· Support Country Offices in the preparation of donor financial reports.</p> <p>· Review financial reports before submission to ensure accuracy and compliance.</p> <p>· Provide guidance on eligible costs, budget utilization, and financial documentation requirements.</p> <p>________________________________________</p> <p><strong>Financial Systems and Tools</strong></p> <p>· Ensure Country Offices maintain updated financial monitoring tools and accounting records.</p> <p>· Support the improvement and harmonization of regional financial management tools and templates.</p> <p>· Assist with troubleshooting financial system issues and liaise with relevant departments when needed.</p> <p>· Promote best practices in financial data management.</p> <p>________________________________________</p> <p><strong>Internal Controls and Risk Management</strong></p> <p>· Support the implementation of internal financial controls, Risk and Capacity Assessments across Country Offices.</p> <p>· Monitor compliance with organizational finance policies and procedures.</p> <p>· Identify financial risks and propose mitigation measures.</p> <p>· Contribute to internal audits, donor audits, and follow-up on audit recommendations.</p> <p>________________________________________</p> <p><strong>Capacity Building and Technical Support</strong></p> <p>· Provide technical support to Country Finance teams on financial management issues.</p> <p>· Deliver guidance on donor regulations, financial reporting, and budget management.</p> <p>· Contribute to the strengthening of Country Office finance staff through training and coaching.</p> <p>________________________________________</p> <p><strong>Coordination and Communication</strong></p> <p>· Maintain regular communication with Country Office Finance teams, including regular meetings.</p> <p>· Contribute to regional finance meetings and financial decision-making.</p> <p>· Support cross-department coordination with Programs, HR, and Operations teams.</p> <p>Perform other duties related to the position as required and prioritized by hierarchy</p> <p><br> <br> <strong>**The full Job Description will be shared with shortlisted candidates.**<br> <br> <br> Education :</strong>&nbsp;University degree or equivalent business school in Finance and/or Management Control<br> <br> <strong>Experience / Skills :</strong><br> <br> Minimum 3 years of professional experience in a similar role</p> <p><strong>Skills:</strong></p> <p>· Manage your time and priorities, meet deadlines and be punctual.</p> <p>· Communicate in a clear, concise and respectful manner.</p> <p>· Respond in an elaborate and constructive manner to your interlocutors.</p> <p>· Ability to manage stress and emotions, ability to work under pressure</p> <p>· Ability to work in a multicultural environment and team spirit</p> <p>· Provide advice in their area of specialization in a spirit of partnership.</p> <p>· Know and respect the rules and processes of the various areas related to your activity.</p> <p>· Contribute to the development of tools and methods useful to the activities of his/her sector.</p> <p>· Excellent knowledge of financial procedures, auditing and general accounting requirements</p> <p>· Knowledge of the functioning of major humanitarian donors and their financial and administrative requirements is desirable.</p> <p>· Ability to evaluate, analyze, improve/propose improvements in procedures/tools.<br> <br> <strong>Languages :</strong><br> <br> English - Arabic<br> <br> <strong>IT knowledge :</strong><br> <br> Proficiency in computer tools, including an advanced level of Excel,</p> <p>Knowledge of SAGA is a plus</p> <p><strong>Tdh General Code of Conduct and Ethical Policies</strong>&nbsp;:</p> <ul> <li>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</li> </ul> <ul> <li>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</li> </ul> <ul> <li>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</li> </ul> <ul> <li>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</li> </ul> <ul> <li>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</li> </ul> <p><strong>Procedure:</strong><br> <br> Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br> <br> <strong>References :</strong><br> <br> Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling. UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package. Visit our website to learn more about what we do at UNICEF. For every child, the right to Commitment UNICEF s Global Programme Division (GPD) provides strategic leadership, global policy direction, and technical expertise to drive programme excellence across the organization. It ensures coherence across sectors and strengthens country-level implementation by linking global standards with on-the-ground results. As part of this structure, Centres of Excellence (CoEs), including the Amman CoE, deliver high-quality, demand-driven technical assistance to Country and Regional Offices and their partners. These CoEs provide integrated support across priority areas such as policy reform, programme design, system strengthening, and humanitarian response, contributing to scalable and sustainable results for children. Within this context, UNICEF s immunization priorities, aligned with the Immunization Agenda 2030, emphasize strengthening efficient and effective supply chain systems to ensure all children have access to potent vaccines. This work is implemented in collaboration with global partners, donors, and national governments, with a focus on improving vaccine availability, particularly for underserved populations in fragile and middle-income countries. How can you make a difference? You will contribute to strengthening immunization supply chains and infrastructure by supporting countries to improve cold chain management, health facility solar electrification, and healthcare waste management. Your work will enhance the availability and quality of vaccines at the last mile, reduce wastage, and improve supply chain efficiency. By providing technical assistance, supporting data-driven decision-making, and building country capacity, you will help ensure equitable access to immunization services, particularly in fragile and underserved settings. Your contribution will also support UNICEF s efforts to strengthen health systems, improve programme resilience, and deliver sustainable results in line with global health strategies and the Sustainable Development Goals. Join our team to help strengthen immunization supply chains and infrastructure across countries, ensuring that life-saving vaccines reach children everywhere, especially in fragile and underserved settings. In this role, you will provide technical support and coordination to improve cold chain systems, enhance efficiency, and reduce vaccine wastage. You will contribute to key areas including • Cold Chain Equipment Management, • Health Facility Solar Electrification and Health Care Waste Management, • Technical Assistance to Country Offices, and • Data Analysis and Programme Monitoring. Working closely with global and country teams, you will support the design and implementation of innovative solutions, build country capacity, and contribute to evidence-based decision-making. You will also play a role in strengthening health systems and advancing equitable access to immunization, while supporting emergency preparedness and response efforts. If you would like to know more about this position, please review the complete Job Description here: P4 - Specific JD - Health Specialist (Vaccine Cold Chain Management).pdf</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>To qualify as a an advocate for every child you will have</h2> <h3>Minimum requirements</h3> <ul> <li><strong>Education :</strong> Master or equivalent (Advanced University Degree) Business Administration, Health, Supply Chain Management, Management, Economics, Engineering Health or related social science field</li> <li><strong>Work Experience:</strong> At least 8 years of experience in logistics, cold chain management, supply chain, of which at least 4 years in developing countries, is required. Knowledge of the latest development in the field of temperature studies, cold chain equipment management and EVM 2.0 is required. Knowledge and experience in HFSE and HCWM assessments and implementation.</li> <li><strong>Skills :</strong> Strong understanding of immunization programmes and related cold chain and vaccine management requirements.</li> <li>Demonstrated ability to manage complex technical projects and provide strategic guidance in diverse and challenging environments.</li> <li>Proven ability to plan, prioritize, and manage multiple activities while anticipating risks and adjusting priorities as required.</li> <li>Excellent analytical, written, and verbal communication skills.</li> <li>Advanced stakeholder engagement, negotiation, and partnership-building skills.</li> <li>Demonstrated leadership experience, including team supervision, resource management, and driving organizational change.</li> <li><strong>Language Requirements:</strong> Fluency in English is required.</li> </ul> <h3>Desirables</h3> <ul> <li><strong>Language:</strong> Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language</li> <li>Experience leading and supervise teams.</li> <li>Experience managing complex projects.</li> <li>Experience supporting organizational change.</li> <li>Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.</li> </ul> <p>For every Child, you demonstrate...</p> <p>UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values</p> <p>UNICEF competencies required for this post are (1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others Familiarize yourself with our competency framework and its different levels.</p> <p>UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status. UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF . Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.</p> <p>UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially. UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled. Remarks : As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable candidates are encouraged to apply.&nbsp;</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p><strong>Managing Day-to-Day Operations</strong></p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p><strong>Leading Food and Beverage Team</strong></p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p><strong>Ensuring Exceptional Customer Service</strong></p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p><p><strong>Managing and Conducting Human Resource Activities</strong></p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p><strong>Additional Responsibilities</strong></p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR</li><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p>Managing Day-to-Day Operations</p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p>Leading Food and Beverage Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p><p>Managing and Conducting Human Resource Activities</p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose As a Commercial Support Manager, you will play a crucial role in managing sales data, analyzing performance metrics, streamlining sales processes, and providing insights to improve overall sales productivity.<br> The Commercial Support Senior Manager will work closely with cross-functional teams, including Business Development, Marketing &amp; Finance, to ensure alignment and support the achievement of sales goals.<br> Duties &amp; Responsibilities Commercial Support Manage the process of supporting the commercial team in preparing proposals and presentations to ensure accuracy and consistency of information.<br> Supervise the response process for new client inquiries, particularly when the commercial team is unavailable due to meetings or conferences.<br> Ensure the client onboarding process on T-portal runs smoothly, with accurate and verified details.<br> Oversee the contract management process, ensuring effective coordination between legal, clients, and the commercial team.<br> Provide general administrative support to the commercial team as needed.<br> CRM &amp; Data Management Oversee the Commercial Team's collateral on OneDrive, including proposals and presentation templates, and sales enablement materials.<br> Oversee the collection, management, and analysis of Salesforce data to provide actionable insights for decision-making.<br> Maintain and improve CRM systems, ensuring data accuracy and completeness.<br> Generate and distribute regular sales performance reports and dashboards.<br> Performance Analysis and Reporting Report on sales metrics, KPIs, and trends to provide insights and recommendations to sales leadership.<br> Support the development of sales forecasts and assist in setting sales targets.<br> Sales Enablement Collaborate with the commercial team to identify training needs and coordinate the development of training materials and programs.<br> Provide tools and support to the commercial team to enhance productivity and success.<br> Cross-Functional Collaboration Assist the CRO and VP of Growth in partnering with finance to ensure accurate sales forecasting and budgeting.<br> Collaborate with the commercial team to improve customer retention and satisfaction.<br> Technology and Tools Management Evaluate, implement, and manage sales tools and technologies to streamline sales processes such as CRM.<br> Provide training and support for sales tools to ensure effective utilization by the sales team.<br> Process Documentation and Compliance Document and maintain sales processes, policies, and procedures.<br> Ensure compliance with company policies and regulatory requirements related to sales operations.<br> Education, Experience &amp; Qualifications A bachelor’s degree in business management, marketing, or any related field is preferable.<br> 8-10 years of proven experience in sales support or administrative roles.<br> Proficiency in data analysis, reporting, and the use of business intelligence tools.<br> Strong understanding of sales processes, CRM systems, and sales enablement tools.<br> Strong organizational skills and attention to detail.<br> Excellent analytical and problem-solving skills.<br> Ability to multitask and prioritize workload effectively.<br> Excellent verbal and written communication skills.<br> Experience with CRM software (e.<br>g., Salesforce, HubSpot) and sales analytics tools.<br> Excellent level of proficiency with MS Office (Word, Excel, PowerPoint, Outlook).<br> Excellent command of both spoken and written English.<br></span> </div>

<p>The SEO &amp; Performance Specialist is a results-oriented, data-driven professional with a strong background in Google Ads who manages the full spectrum of search visibility, combining organic SEO strategies with high-performing paid search campaigns. The role is responsible for driving high-quality traffic, managing ad spend efficiently, and maximizing ROI across all search and performance channels. As search continues to evolve beyond traditional engines, this role also covers Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO), ensuring the company's content is structured, cited, and recommended across AI-powered search and answer platforms.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Search Engine Optimization:</strong> Execute on-page, off-page, and technical SEO strategies to strengthen organic search rankings. Conduct continuous keyword research and competitive analysis to identify new growth opportunities in both paid and organic landscapes.</li><li><strong>Paid Search and Performance:</strong> Plan, launch, and optimize Google Ads Search, Display, and Video campaigns to meet specific acquisition targets. Analyze campaign metrics and website data to improve click-through rates (CTR), lower cost-per-acquisition (CPA), and boost conversions.</li><li><strong>Answer Engine Optimization (AEO):</strong> Structure content with clear direct-answer blocks, schema markup, and entity clarity so it can be extracted and surfaced in featured snippets, knowledge panels, Google AI Overviews, and voice assistant results.</li><li><strong>Generative Engine Optimization (GEO):</strong> Develop and execute strategies to increase the brand's likelihood of being cited, summarized, and recommended by generative AI platforms such as ChatGPT, Perplexity, Gemini, and Copilot. Partner with content and design teams to build conversational, semantically rich, and machine-readable content (FAQs, structured data, clear entity signals) that aligns with how LLMs index and surface information.</li><li><strong>Monitoring and Reporting:</strong> Track citation frequency and share-of-voice in AI-generated answers using tools such as Otterly.ai or AIclicks, and report on performance alongside traditional SEO and paid metrics. Stay current on the evolving AI search landscape (AI Overviews, ChatGPT Search, Perplexity, Copilot, Claude) and adapt technical and content strategy as platforms and ranking factors change.</li></ul><p><strong>Required Skills:</strong></p><ul><li>Ability to interpret complex data from Google Analytics to drive performance decisions.</li><li>Working knowledge of AEO and GEO principles, including how LLMs and answer engines index, cite, and summarize web content.</li><li>Familiarity with schema markup and structured data implementation to support AI and answer-engine extraction.</li><li>Exposure to AI-visibility or citation-tracking tools (e.g., Otterly.ai, AIclicks) is a plus.</li><li>Organic and paid search performance reports (CTR, CPA, conversions).</li><li>SEO technical audits and on-page/off-page optimization records.</li><li>AEO/GEO-structured content and schema markup implementations.</li><li>AI citation and share-of-voice tracking reports.</li><li>Keyword research and competitive analysis summaries.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Experience:</p><ul><li>Bachelors degree in Marketing, or any related field.</li><li>Proven track record in managing Google Ads accounts and achieving measurable growth.</li><li>Deep understanding of SEO tools (e.g., SEMrush, Ahrefs, Search Console).</li></ul>

<p>Senior Business Analyst joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs. The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and data-sensitivity discipline. Key Responsibilities Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives. Produce high-quality BRDs, user stories / PBIs with clear acceptance criteria, BPMN 2.0 process models, and full traceability for Azure DevOps delivery. Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs. Map as-is / to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance). Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data. Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives. Mentor junior Business Analysts and uphold the team s BA methodology and standards.</p><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications &amp; Experience</h2><p>Bachelor s degree in Computer Science, IT, Business, or a related field; CBAP (or equivalent BA certification) strongly preferred. 6+ years of hands-on Business Analysis experience, with a strong track record in government / public-sector digital services in the UAE / GCC. Proven greenfield requirements experience not limited to ERP configuration or pre-sales.</p><h2>Required Skills</h2><p>Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria). Process modelling: BPMN 2.0, swimlanes, as-is / to-be (Visio, Lucidchart, Camunda, or draw.io). Backlog management and Agile delivery with Azure DevOps (or Jira). Excellent stakeholder management, facilitation, and bilingual communication (Arabic &amp; English). Hands-on AI proficiency: prompt engineering and AI-assisted analysis / documentation, with disciplined validation and data-sensitivity judgment. Familiarity with eServices, digital-government standards, and the UAE government context.</p><h2>Preferred (nice to have)</h2><p>Experience with ECM / document management, omni-channel service delivery, and UAE PASS integration. Wireframing / prototyping (Figma) and basic data / BI awareness (Power BI).</p>

<p>We are seeking an experienced ABAP Developer to contribute to SAP-related technical initiatives during a 3-month engagement. The role will focus on developing, enhancing, and maintaining ABAP solutions while supporting business and technical requirements across SAP environments. Key Requirements 4 5 years of experience in SAP ABAP development. Strong proficiency in ABAP programming , including both classical and modern ABAP syntax. Hands-on experience with SAP Data Dictionary (DDIC) objects, including tables, structures, domains, and data elements. Experience developing and supporting: ABAP reports Function modules Classes and methods DDIC objects Strong knowledge of Object-Oriented ABAP , including classes, methods, inheritance, and polymorphism. Proficiency with key SAP transactions such as SE11, SE16, SE38, SE37, SE24, SE93, SE09, and SM37 . Experience with Open SQL development. Understanding of SAP Transport Management and related transaction codes (SE09, SE10, SE01). Experience with ABAP on HANA , including CDS Views, AMDP, and Table Functions. Exposure to HANA Native SQL . Experience developing and consuming OData Services . Key Responsibilities Design, develop, test, and maintain ABAP programs and custom SAP developments. Develop and enhance reports, interfaces, forms, function modules, and classes. Create and maintain Data Dictionary objects including tables, structures, and data elements. Develop Object-Oriented ABAP solutions following SAP development standards. Build and optimize database queries using Open SQL and HANA technologies. Develop and support CDS Views, AMDP procedures, and OData services where required. Manage transport requests and support deployment activities across SAP environments. Troubleshoot and resolve technical issues related to custom SAP developments. Collaborate with functional consultants and business users to gather and implement requirements. Prepare technical documentation and support knowledge transfer activities. If you would like to know more about the Global Consulting Bootcamp Visit: https://caseinpointco.com/global-consultant-bootcamp/ If you would like to know more about the MC Club Visit: https://menaconsultant.com/mc-club/</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field. Strong analytical and troubleshooting skills. Ability to work effectively within technical and functional teams. Ability to manage multiple development tasks within project timelines.</p>

<p><b>Job Description &amp; Summary</b></p><p><br></p><p><b>About Us&nbsp;</b></p><p><br></p><p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.&nbsp;</p><p><br></p><p>Line of Service Overview&nbsp;</p><p>Internal Firm Services (IFS)&nbsp;</p><p>IFS is a network of specialist support professionals, which includes Clients &amp; Markets, Finance, Human Capital, Marketing &amp; Communications, Office Management, Risk &amp; Quality, Technology, to name a few. Each function plays a vital role in making sure we have all the right resources, services and technology across our business.&nbsp;</p><p><br></p><p><b>Business Unit Overview&nbsp;</b></p><p><br></p><p>Human Capital at PwC Middle East is transforming how we deliver people services through Centers of Excellence, drives innovative workforce practices, and leverages seamless, tech-enabled solutions. We unify and standardize HC service delivery while remaining responsive to each Line of Service, fostering a culture rooted in agility, collaboration, integrity, and innovation. Our focus is on creating a future-ready workforce by aligning talent strategies with business goals, enhancing employee experience, and building stronger HC capabilities - ensuring trust, equity, and operational excellence across the organization.</p><p>How You’ll Contribute&nbsp;</p><p><br></p><p><br></p><p>As a HC Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:&nbsp;</p><p>• HC Operations &amp; Employee Lifecycle: Manage day-to-day HC operational activities across the employee lifecycle, including onboarding, employee record updates, transfers, letters, documentation, offboarding and related compliance checkpoints.&nbsp;</p><p><br></p><p><br></p><p>• Payroll Coordination: Coordinate payroll inputs and changes, validate employee data, liaise with payroll and finance teams, support reconciliations, and help resolve payroll-related queries with accuracy and confidentiality.&nbsp;</p><p>• Government Relations &amp; Work Authorization: Coordinate with government relations and mobility teams on employment documentation, visa / work permit processes, iqama-related requirements, renewals, status tracking and employee queries, ensuring timely follow-up and accurate records.&nbsp;</p><p>• Compliance &amp; Documentation: Support adherence to local labour law, firm policies and internal governance by maintaining complete employee files, tracking required documents, and escalating risks or exceptions appropriately.&nbsp;</p><p>• Data, Reporting &amp; HR Systems: Maintain accurate data in HR systems, prepare regular reports and dashboards, monitor operational trackers, and use data to identify trends, gaps and process improvement opportunities.&nbsp;</p><p>• Employee Relations &amp; Advisory Support: Provide first-level support to employees and managers on HR policies, processes and employee lifecycle matters, escalating complex cases to the appropriate HC lead or specialist team.&nbsp;</p><p>• Cross-functional Collaboration: Work closely with HC, payroll, finance, IT, mobility, government relations and other internal teams to support smooth employee service delivery and issue resolution.&nbsp;</p><p>• Process Improvement: Identify recurring operational challenges, recommend improvements, and support the implementation of more consistent, efficient and employee-focused HC processes.&nbsp;</p><p>• Delivery Excellence: Manage multiple priorities with strong follow-through, service mindset and attention to detail, ensuring activities are completed accurately, confidentially and within agreed timelines.&nbsp;</p><p><br></p><p><br></p><p><b>What You’ll Bring&nbsp;</b></p><p><br></p><p><br></p><p>• Years of experience: 4+ years of experience across HR operations, HR generalist work, payroll coordination, government relations support and / or employee lifecycle processes, preferably within a professional services, multinational or regional environment.&nbsp;</p><p>• Education: Bachelor’s degree in Human Resources, Business Administration, Psychology, Management or a related field.&nbsp;</p><p>• Human Capital knowledge: Strong understanding of HR operations and employee lifecycle activities, with exposure to business partnering practices and employee service delivery.&nbsp;</p><p>• Payroll background: Working knowledge of payroll inputs, payroll data validation, payroll cut-off timelines, benefits / allowances, end-of-service support and employee payroll query resolution.&nbsp;</p><p>• Government relations knowledge: Practical understanding of government relations, employment documentation, visa / work permit requirements and iqama-related processes; experience coordinating with internal GR / mobility teams is preferred.&nbsp;</p><p>• Compliance mindset: Good understanding of confidentiality, employee data accuracy, labour-law-sensitive processes and internal policy compliance.&nbsp;</p><p>• Soft skills: Strong communication, stakeholder management, problem-solving, organisation and follow-up skills, with a collaborative and solutions-focused approach.&nbsp;</p><p>• Language skills: Proficiency in English, written and spoken; Arabic is a plus.&nbsp;</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><b>What You ll Bring</b></p><ul><li><b>Years of experience:</b> 4+ years of experience across HR operations, HR generalist work, payroll coordination, government relations support and / or employee lifecycle processes, preferably within a professional services, multinational or regional environment.</li><li><b>Education:</b> Bachelor s degree in Human Resources, Business Administration, Psychology, Management or a related field.</li><li><b>Human Capital knowledge:</b> Strong understanding of HR operations and employee lifecycle activities, with exposure to business partnering practices and employee service delivery.</li><li><b>Payroll background:</b> Working knowledge of payroll inputs, payroll data validation, payroll cut-off timelines, benefits / allowances, end-of-service support and employee payroll query resolution.</li><li><b>Government relations knowledge:</b> Practical understanding of government relations, employment documentation, visa / work permit requirements and iqama-related processes; experience coordinating with internal GR / mobility teams is preferred.</li><li><b>Compliance mindset:</b> Good understanding of confidentiality, employee data accuracy, labour-law-sensitive processes and internal policy compliance.</li><li><b>Soft skills:</b> Strong communication, stakeholder management, problem-solving, organisation and follow-up skills, with a collaborative and solutions-focused approach.</li><li><b>Language skills:</b> Proficiency in English, written and spoken; Arabic is a plus.</li></ul>

<p><h4>About us</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p> <h4>Line of service overview</h4> <p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech-powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p> <h4>Business unit overview</h4> <p>Core Assurance is a cornerstone of our Assurance practice, focused on delivering high-quality audits that build trust and drive sustained outcomes.</p> <p>Our teams apply deep technical expertise and leverage advanced digital tools to provide independent assurance over financial reporting. Through a human-led, tech-powered approach, we help clients meet regulatory requirements, enhance transparency, and strengthen stakeholder confidence, creating impact across industries and society.</p> <h4>How you’ll contribute</h4> <p>As an External Audit Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p> <ul> <li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li> <li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li> <li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organizations.</li> <li>Testing the client organization's internal controls and processes.</li> <li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li> <li>Taking accountability for researching and understanding key facts on the client's industry information before the engagement begins.</li> <li>Communicating with the Manager and/or Partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li> <li>Taking full ownership of external file completion.</li> <li>Analyzing engagement economics of self and field staff and explaining variances from the budgets.</li> <li>Reviewing the work of the associate levels and providing them on-job training, coaching and timely constructive feedback to help them grow in their career.</li> <li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li> <li>Having an understanding in business development activities to help identify and research opportunities on new/existing clients along with building and maintaining strong relationships with clients.</li> <li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li> <li>Taking part in the digital initiatives and upskilling areas which align most with your team’s business needs.</li> <li>Perform other procedures as necessary to support issuance of the assurance deliverables.</li> </ul> <h4>What you’ll bring</h4> <p>You are ambitious and you utilize opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p> <ul> <li>A degree in accounting, finance or any other related academic major.</li> <li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li> <li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li> <li>Experience in auditing banking/insurance clients is considered an asset.</li> <li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li> <li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li> <li>Business development and client relationship building skills.</li> <li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li> <li>Excellent project management skills.</li> <li>Experience in applying the international standards on auditing (ISAs) on the external audit of financial services with excellent IFRS knowledge relevant to the FS practice (such as IFRS 9, 17) and financial services regulations.</li> <li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li> <li>Commitment to valuing differences and working alongside diverse people and perspectives.</li> <li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li> <li>Experience in the design of engagement procedures based on risk and materiality.</li> <li>Previous experience in coaching and leading engagement teams.</li> <li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client/Manager.</li> </ul> <h4>How you’ll make a difference</h4> <p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p> <h4>Why you’ll love working at PwC</h4> <p>At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>

<p>SRD Center is seeking a highly qualified Team Leader / Senior Evaluation Expert to lead the final evaluation of a multi-year education sector system-strengthening programme in Jordan. The assignment will assess programme performance, achievements, challenges, sustainability, institutionalization, and lessons learned, with particular attention to education sector planning and policy, monitoring and evaluation, evidence-based decision-making, education data systems, institutional capacity development, governance, coordination, gender equality and inclusion, education financing, and crisis-sensitive planning. The evaluation will apply a mixed-method, theory-based and utilization-focused approach involving desk review, stakeholder consultations, key informant interviews, focus group discussions, qualitative and quantitative analysis, triangulation, and preparation of evaluation reports and presentations. The Team Leader will have overall responsibility for the technical quality of the evaluation and will lead the evaluation methodology, fieldwork, analysis, reporting, stakeholder engagement, and coordination of the evaluation team.</p><p>Tasks</p><p>The Team Leader will be responsible for:</p><ul><li>Providing overall technical leadership and management of the evaluation.</li><li>Leading the development and refinement of the evaluation methodology and approach.</li><li>Reviewing programme documents, strategies, results frameworks, monitoring data, previous evaluations, studies, and relevant policy documents.</li><li>Leading preparation of the inception report, including the evaluation matrix, reconstructed Theory of Change, stakeholder mapping, sampling approach, data collection tools, and detailed workplan.</li><li>Supervising and coordinating the work of the evaluation team.</li><li>Allocating responsibilities among team members and ensuring consistency across all evaluation activities.</li><li>Leading key informant interviews, focus group discussions, stakeholder consultations, and other data collection activities.</li><li>Leading the in-country and field component of the evaluation.</li><li>Assessing programme relevance, coherence, effectiveness, efficiency, impact, and sustainability.</li><li>Assessing institutional and system-level changes resulting from the programme.</li><li>Examining the sustainability and institutionalization of programme-supported reforms, systems, tools, processes, and capacities.</li><li>Applying data triangulation and appropriate qualitative and quantitative analytical methods.</li><li>Applying advanced evaluation approaches, where appropriate, including contribution analysis and/or outcome harvesting.</li><li>Identifying achievements, challenges, unintended results, good practices, and lessons learned.</li><li>Developing strategic, prioritized, practical, and actionable recommendations.</li><li>Leading presentations of preliminary and final evaluation findings to relevant stakeholders.</li><li>Leading preparation of the draft and final evaluation reports and recommendations matrix.</li><li>Ensuring that comments and feedback received during the review process are appropriately addressed.</li><li>Ensuring compliance with recognized evaluation quality standards and ethical principles.</li><li>Ensuring integration of gender equality, inclusion, human rights, confidentiality, cultural sensitivity, and do no harm principles throughout the evaluation.</li><li>Ensuring timely and high-quality completion of all deliverables.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A Master s degree or equivalent in Education, Social Sciences, International Development, Public Policy, Evaluation, or another relevant discipline.</li><li>At least 8 years of progressively responsible professional experience in programme evaluation, research, or analytical studies, preferably within the education sector.</li><li>Proven experience serving as Team Leader for at least two programme or project evaluations.</li><li>Demonstrated experience conducting evaluations for governments, international organizations, development partners, or similar institutions.</li><li>Strong knowledge of qualitative and quantitative evaluation methodologies.</li><li>Demonstrated experience with advanced evaluation approaches such as contribution analysis, outcome harvesting, theory-based evaluation, or similar approaches.</li><li>Strong expertise in one or more of the following areas:<ul><li>education sector planning and policy;</li><li>monitoring and evaluation;</li><li>education statistics and data systems;</li><li>EMIS and digital transformation;</li><li>education financing and budgeting;</li><li>institutional capacity development;</li><li>governance and partnership coordination;</li><li>gender equality and inclusion;</li><li>crisis-sensitive education planning.</li></ul></li><li>Excellent analytical, facilitation, stakeholder engagement, and report-writing skills.</li><li>Excellent command of English.</li><li>Willingness and ability to undertake travel and fieldwork within Jordan as required.</li><li>Knowledge of international evaluation norms, standards, ethics, human rights, gender equality, and evaluation quality assurance is highly desirable.</li><li>Previous experience in Jordan and/or the Middle East region is an advantage.</li></ul><p>Candidates must be independent from the programme being evaluated and should disclose any previous involvement that could represent an actual or perceived conflict of interest.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Company wi-Q is a hospitality-tech company, leading digital guest engagement.<br> Our technology puts the power to order and pay back into the hands of the customer.<br> We’re currently processing hundreds of thousands of orders a week for leading hospitality brands in over 60+ countries.<br> Being a scaling company, we’re not burdened by a complicated company structure as such there’s ample opportunity to progress and impress.<br> Nothing is off-limits, if there’s something that you wish to be involved in, within the business, it is welcomed.<br> Our company’s philosophy is that the best ideas should prevail.<br> We're looking for the most innovative and passionate people to work for an award-winning, mobile ordering software company like no other.<br> How We Work We've created a culture of trust which allows us to work autonomously without fear of failure, to challenge decisions, and be heard.<br> It empowers us to drive our own careers and to move at unparalleled speed.<br> And because we're treading new ground, we're all mastering new skills along the way.<br> The Role As a part-time Security Analyst, you’ll own the recurring security, governance and compliance work that keeps wi-Q’s certifications strong and our platform trustworthy as we scale.<br> This is a half-time role, working alongside our Engineering and DevOps teams and our senior security leadership.<br> This isn’t a helpdesk role and it isn’t a 24/7 monitoring desk.<br> You’ll be the driving force behind our ISO 27001, PCI DSS and Cyber Essentials Plus programmes, keeping our controls running like clockwork and our evidence audit-ready.<br> It’s proactive, autonomous work with a direct impact on the certifications we hold and the enterprise trust we earn.<br> Key Responsibilities • Identity and access governance: oversee access and privileged-access reviews, and help keep our identity and credential management robust as the business grows.<br> • Third-party and supplier security: run our supplier security review programme and maintain the compliance evidence our certifications and enterprise customers require.<br> • Customer and enterprise assurance: support our sales and account teams by completing security questionnaires and responding to customer due diligence.<br> • Vulnerability and patch assurance: oversee vulnerability management, making sure findings are prioritised and driven through to resolution.<br>• Secure-by-design: review new features and changes (including AI functionality) for security and data-protection impact before release, helping embed secure-by-design across product and engineering.<br> • Compliance operations: help maintain and evidence our ISO 27001, PCI DSS and Cyber Essentials Plus certifications, and keep us ahead of relevant regulatory change.<br> • Risk management: carry out security risk assessments and help maintain our risk register, working with teams across the business to manage and reduce risk.<br> • Security awareness and training: coordinate our security awareness programme and support secure-development training across the team.<br> • Resilience and incident readiness: support our incident-response exercises, business continuity and backup assurance.<br> • Documentation and governance: help keep our security policies and documentation accurate, relevant and aligned with how we operate.<br> • Data protection: support our data-protection obligations, including day-to-day data-handling practices and our responsibilities under GDPR.<br> • Reporting: provide leadership with clear visibility of our security and compliance posture, flagging risks early.<br> What You’ll Bring • Hands-on experience running ISO 27001 ISMS operations and PCI DSS compliance, ideally in a SaaS or technology environment.<br> • A relevant qualification: ISO 27001 Lead Implementer is the strongest signal for this role (Lead Auditor a bonus), alongside something like CRISC or CompTIA Security+ at mid level, and PCIP for the PCI-specific work.<br> • Familiarity with Cyber Essentials Plus, access recertification, supplier security reviews and evidence collection.<br> • A self-starter who works autonomously, chases things to closure, and enjoys turning ad hoc controls into scheduled, evidenced ones.<br> • A clear communicator who can work well with engineers, HR and an external virtual CISO.<br> • A pragmatic, data-driven mindset: you care about the control actually working, not just the paperwork looking right.<br> • Desirable: exposure to GDPR and data-protection operations, GRC tooling, and cloud environments.<br></span> </div>

<p><br></p><p>1. Role and responsibilities</p><p>The ICLA Technical Coordinator supports legal aid partners throughout the project cycle by providing technical oversight, strengthening programme quality and compliance, and supporting partner capacity. The role contributes to legal research and analysis, monitoring, evaluation and learning, donor reporting, risk management, and coordination with internal teams and external stakeholders to ensure effective and high-quality legal aid programming. The purpose of the ICLA Technical Coordinator position is to provide support on specific technical competences related to programme development. The position has no line management responsibility. The following is a brief description of the role.</p><p>Generic responsibilities</p><ul><li>Adherence to NRC policies, guidance and procedures</li><li>Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist</li><li>Promote the rights of IDPs/returnees in line with the advocacy strategy</li><li>Contribute with ICLA specific technical competence to the development of ICLA strategy, Micro LogFrame, and Plan of Action</li><li>Conduct ICLA specific technical research and document findings and recommendations</li><li>Provide ICLA specific technical input to coordination mechanism (e.g. cluster coordination) and working groups</li><li>Develop ICLA specific technical indicators and mechanism for M&amp;E</li><li>Develop ICLA specific technical guidance, tools and mechanism</li><li>Contribute to organisational learning through the provision specific technical analysis, lessons learned and reports</li><li>Develop training modules and provide specific technical learning or/and training for partners.</li></ul><p>Specific responsibilities</p><ul><li>Partners PCM: Lead and coordinate technical support to partners across all PCM phases, including proposal development, implementation, monitoring, and reporting, in alignment with HPH strategy and grant management workflows - in close coordination with grants, partnerships and finance focal points.</li><li>Partner technical support: Provide timely and relevant legal and technical support to partners on issues related to civil documentation, legal status, and housing rights affecting refugees and host communities.</li><li>Partner technical quality assurance: Support the development and implementation of technical quality standards, guidance, SOPs and tools for legal aid partners; conduct regular technical reviews of partner case management systems, legal aid methodologies and service delivery approaches, and support partners to address identified quality gaps and development areas.</li><li>Legal research and analysis: assist in conducting legal research and producing analysis of laws, regulations and policies, in coordination with the Head of Legal Unit and partners.</li><li>Partner organisational development: Contribute to the identification of partner technical capacity needs and support the design, delivery and follow-up of partner capacity sharing plans in coordination with the Head of Legal Unit.</li><li>Technical reporting and donor compliance: Review partner narrative reports, case studies, assessments and technical deliverables to feed into donor reporting and ensure quality, consistency and alignment with donor commitments and programme objectives - in close coordination with grants team.</li><li>Learning and evidence generation: Support the documentation of promising practices, lessons learned, legal trends and partner innovations, and contribute to regional learning products, guidance notes and external representation opportunities, in coordination with the Head of Legal Unit and MEL team.</li><li>Monitoring, Evaluation and Learning: Work closely with the MEL team and partners to ensure legal aid indicators, methodologies and data collection tools are technically sound; support interpretation of legal aid outcomes and contribute to programme learning and adaptive management.</li><li>Risk management: Support partners in identifying and mitigating legal aid, protection, confidentiality and data protection risks related to programme implementation and case management, in coordination with the Head of Legal Unit and Risk and Compliance Coordinator.</li><li>Representation and coordination: Represent the HPH in relevant legal aid, protection and displacement coordination forums, networks and technical working groups, as delegated by the Head of Legal Aid Unit.</li></ul><p>Critical interfaces</p><p>By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:</p><ul><li>Legal aid partners</li><li>Head of Legal Aid Unit</li><li>HoPSU</li><li>Country Manager</li><li>Grants Manager</li><li>Partnerships Coordinator</li><li>MEL Manager and Coordinator</li><li>Finance Manager</li><li>Digital Coordinator</li><li>Legal Coordinator</li><li>Risk and Compliance Coordinator</li><li>ICLA teams in countries of origin.</li></ul><p>The Legal Coordinator will have no direct line management responsibilities.</p><p>2. Competencies</p><p>Professional competencies</p><p>These are skills, knowledge and experience that are important for effective performance. Generic professional competencies for this position :</p><ul><li>Bachelor s degree in law</li><li>Minimum 3 years of relevant experience within the legal aid field of expertise</li><li>Legal aid technical specific knowledge from the humanitarian sector</li><li>Previous experience from working in complex and volatile contexts</li><li>Documented technical competences related to the position s responsibilities</li><li>Documented results related to the position s responsibilities</li><li>Fluency in Arabic and English, both written and verbal</li></ul><p>Context related skills, knowledge and experience :</p><ul><li>Familiar with the North Africa context.</li><li>Experience working with local civil society.</li><li>Experience working in managing PCM.</li><li>Experience providing technical accompaniment, mentoring or capacity sharing support to local civil society organisations.</li></ul><p>2. Behavioural competencies</p><p>These are personal qualities that influence how successful people are in their job. NRC s Competency Framework states 12 behavioural competencies, and the following are essential for this position:</p><ul><li>Strategic thinking</li><li>Planning and delivering results</li><li>Working with people</li><li>Communicating with impact and respect</li><li>Analysing</li><li>Handling insecure environments</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in law</li><li>Minimum 3 years of relevant experience within the legal aid field of expertise</li><li>Legal aid technical specific knowledge from the humanitarian sector</li><li>Previous experience from working in complex and volatile contexts</li><li>Documented technical competences related to the position s responsibilities</li><li>Documented results related to the position s responsibilities</li><li>Fluency in Arabic and English, both written and verbal</li><li>Familiar with the North Africa context.</li><li>Experience working with local civil society.</li><li>Experience working in managing PCM.</li><li>Experience providing technical accompaniment, mentoring or capacity sharing support to local civil society organisations.</li></ul>