وظائف محلل اقتصادي في الأردن

<p><h4>Description</h4> <p>The SOC Analyst - Tier 2 is responsible for advanced security monitoring, incident investigation, threat analysis, and detection engineering activities within ZainTECH’s Security Operations Center (SOC). The role serves as the primary escalation point for security incidents identified by L1 analysts and plays a critical role in validating threats, conducting investigations, and supporting incident response activities across enterprise, government, and critical infrastructure environments.</p> <h4>Responsibilities:</h4> <p><strong>Security monitoring & incident investigation</strong></p> <ul> <li>Investigate and analyze security incidents escalated by SOC L1 analysts.</li> <li>Validate security events and determine scope, impact, severity, and business risk.</li> <li>Perform advanced correlation and analysis of logs, alerts, network activity, endpoint telemetry, and threat intelligence.</li> <li>Conduct root cause analysis of security incidents and identify indicators of compromise (IOCs).</li> <li>Support incident containment, eradication, and recovery activities.</li> <li>Escalate incidents requiring specialized investigation or incident response support.</li> </ul> <p><strong>Threat detection & threat hunting</strong></p> <ul> <li>Perform proactive threat hunting activities to identify malicious activity that may bypass automated controls.</li> <li>Utilize threat intelligence sources to identify emerging threats and attacker tactics.</li> <li>Analyze attack patterns, indicators, and behaviors associated with malware, ransomware, insider threats, and advanced persistent threats (APTs).</li> <li>Identify opportunities to improve detection coverage across monitored environments.</li> </ul> <p><strong>SIEM & detection engineering</strong></p> <ul> <li>Develop, tune, and optimize SIEM use cases and correlation rules.</li> <li>Support creation and maintenance of detection logic, dashboards, reports, alerts, and monitoring workflows.</li> <li>Reduce false positives through tuning and rule optimization.</li> <li>Support onboarding and integration of new log sources.</li> </ul> <p><strong>Incident management & reporting</strong></p> <ul> <li>Maintain detailed incident records and investigation documentation.</li> <li>Prepare technical analysis and incident reports.</li> <li>Support operational metrics, reporting, and service reviews.</li> <li>Ensure incident handling activities comply with established procedures and SLAs.</li> </ul> <p><strong>Technical leadership & knowledge transfer</strong></p> <ul> <li>Provide guidance and mentoring to L1 SOC Analysts.</li> <li>Support analyst development through coaching and technical knowledge sharing.</li> <li>Participate in continuous improvement initiatives and SOC maturity programs.</li> <li>Contribute to process, playbook, and procedure development.</li> </ul> <h4>Our culture & code of conduct:</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li> <li>Minimum 2 years experience in managed cybersecurity / SOC operations at an investigative level.</li> <li>At least one valid NCSC-approved SOC certification like CSA, GSOC, GIAC, GCIA, CTIA, or another equivalent certification in the same field that is approved by the NCSC.</li> <li>Strong SIEM investigation, detection-rule development, log and network analysis, and use-case tuning.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>We're looking for a hands-on data quality analyst to ensure the accuracy, consistency, and reliability of data presented through dashboards, reports, and digital applications.<br> You'll play a key role in validating business-critical data before it reaches end users, ensuring reports, KPIs, and analytical outputs are accurate, reconciled, and aligned with approved business definitions. Working closely with analytics, BI, product, and engineering teams, you'll help maintain the quality and integrity of data that drives business decisions.</p> <h4>Requirements</h4> <h4>What you'll do</h4> <ul> <li>Validate data displayed across dashboards, reports, web, and mobile applications</li> <li>Reconcile source data, transformed datasets, and final analytical outputs</li> <li>Verify KPIs, metrics, filters, aggregations, and calculation logic used in reports</li> <li>Ensure consistency of metrics across multiple dashboards and reporting platforms</li> <li>Validate business rules and ensure reported figures align with approved definitions</li> <li>Identify data discrepancies and investigate inconsistencies before release</li> <li>Support user acceptance testing (UAT) for dashboards, reports, chatbots, and other analytical products</li> <li>Act as the quality gate before dashboards and reports are released to end users</li> <li>Log, track, and support the resolution of data quality issues</li> <li>Work closely with BI developers, data engineers, and analytics teams to resolve reporting issues</li> <li>Maintain documentation for reconciliation rules, report logic, and validation processes</li> <li>Contribute to improving reporting standards, validation checklists, and quality practices</li> </ul> <h4>You're our match if you have</h4> <ul> <li>3–5 years of experience in data quality, business intelligence, analytics, or reporting assurance</li> <li>Hands-on experience validating dashboards, reports, or business intelligence solutions</li> <li>Strong SQL skills for data validation, reconciliation, and comparison</li> <li>Experience working with Power BI, Tableau, or similar reporting platforms</li> <li>Strong understanding of KPIs, metrics, business rules, and calculation logic</li> <li>Experience working with enterprise data sources such as ERP, CRM, or HCM systems</li> <li>Excellent analytical skills with exceptional attention to detail</li> <li>Ability to communicate data issues clearly to both technical and business stakeholders</li> <li>Strong sense of ownership and commitment to data accuracy</li> </ul> <h4>Bonus points if you have experience with</h4> <ul> <li>Validating analytics for web or mobile applications</li> <li>Government or enterprise reporting environments</li> <li>Data governance, reporting standards, or data quality frameworks</li> <li>Supporting executive-level reporting</li> </ul></p><p></p>

<p><h4>Description</h4> <p>We're looking for a hands-on data quality analyst to ensure the accuracy, consistency, and reliability of data presented through dashboards, reports, and digital applications.<br> You'll play a key role in validating business-critical data before it reaches end users, ensuring reports, KPIs, and analytical outputs are accurate, reconciled, and aligned with approved business definitions. Working closely with analytics, BI, product, and engineering teams, you'll help maintain the quality and integrity of data that drives business decisions.</p> <h4>Requirements</h4> <h4>What you'll do</h4> <ul> <li>Validate data displayed across dashboards, reports, web, and mobile applications</li> <li>Reconcile source data, transformed datasets, and final analytical outputs</li> <li>Verify KPIs, metrics, filters, aggregations, and calculation logic used in reports</li> <li>Ensure consistency of metrics across multiple dashboards and reporting platforms</li> <li>Validate business rules and ensure reported figures align with approved definitions</li> <li>Identify data discrepancies and investigate inconsistencies before release</li> <li>Support user acceptance testing (UAT) for dashboards, reports, chatbots, and other analytical products</li> <li>Act as the quality gate before dashboards and reports are released to end users</li> <li>Log, track, and support the resolution of data quality issues</li> <li>Work closely with BI developers, data engineers, and analytics teams to resolve reporting issues</li> <li>Maintain documentation for reconciliation rules, report logic, and validation processes</li> <li>Contribute to improving reporting standards, validation checklists, and quality practices</li> </ul> <h4>You're our match if you have</h4> <ul> <li>3–5 years of experience in data quality, business intelligence, analytics, or reporting assurance</li> <li>Hands-on experience validating dashboards, reports, or business intelligence solutions</li> <li>Strong SQL skills for data validation, reconciliation, and comparison</li> <li>Experience working with Power BI, Tableau, or similar reporting platforms</li> <li>Strong understanding of KPIs, metrics, business rules, and calculation logic</li> <li>Experience working with enterprise data sources such as ERP, CRM, or HCM systems</li> <li>Excellent analytical skills with exceptional attention to detail</li> <li>Ability to communicate data issues clearly to both technical and business stakeholders</li> <li>Strong sense of ownership and commitment to data accuracy</li> </ul> <h4>Bonus points if you have experience with</h4> <ul> <li>Validating analytics for web or mobile applications</li> <li>Government or enterprise reporting environments</li> <li>Data governance, reporting standards, or data quality frameworks</li> <li>Supporting executive-level reporting</li> </ul></p><p></p>

<p><br></p><p>The Role</p><p>As a part-time Security Analyst, you ll own the recurring security, governance and compliance work that keeps wi-Q s certifications strong and our platform trustworthy as we scale. This is a half-time role, working alongside our Engineering and DevOps teams and our senior security leadership. This isn t a helpdesk role and it isn t a 24/7 monitoring desk. You ll be the driving force behind our ISO 27001, PCI DSS and Cyber Essentials Plus programmes, keeping our controls running like clockwork and our evidence audit-ready. It s proactive, autonomous work with a direct impact on the certifications we hold and the enterprise trust we earn.</p><p>Key Responsibilities</p><ul><li>Identity and access governance: oversee access and privileged-access reviews, and help keep our identity and credential management robust as the business grows.</li><li>Third-party and supplier security: run our supplier security review programme and maintain the compliance evidence our certifications and enterprise customers require.</li><li>Customer and enterprise assurance: support our sales and account teams by completing security questionnaires and responding to customer due diligence.</li><li>Vulnerability and patch assurance: oversee vulnerability management, making sure findings are prioritised and driven through to resolution.</li><li>Secure-by-design: review new features and changes (including AI functionality) for security and data-protection impact before release, helping embed secure-by-design across product and engineering.</li><li>Compliance operations: help maintain and evidence our ISO 27001, PCI DSS and Cyber Essentials Plus certifications, and keep us ahead of relevant regulatory change.</li><li>Risk management: carry out security risk assessments and help maintain our risk register, working with teams across the business to manage and reduce risk.</li><li>Security awareness and training: coordinate our security awareness programme and support secure-development training across the team.</li><li>Resilience and incident readiness: support our incident-response exercises, business continuity and backup assurance.</li><li>Documentation and governance: help keep our security policies and documentation accurate, relevant and aligned with how we operate.</li><li>Data protection: support our data-protection obligations, including day-to-day data-handling practices and our responsibilities under GDPR.</li><li>Reporting: provide leadership with clear visibility of our security and compliance posture, flagging risks early.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Hands-on experience running ISO 27001 ISMS operations and PCI DSS compliance, ideally in a SaaS or technology environment.</li><li>A relevant qualification: ISO 27001 Lead Implementer is the strongest signal for this role (Lead Auditor a bonus), alongside something like CRISC or CompTIA Security+ at mid level, and PCIP for the PCI-specific work.</li><li>Familiarity with Cyber Essentials Plus, access recertification, supplier security reviews and evidence collection.</li><li>A self-starter who works autonomously, chases things to closure, and enjoys turning ad hoc controls into scheduled, evidenced ones.</li><li>A clear communicator who can work well with engineers, HR and an external virtual CISO.</li><li>A pragmatic, data-driven mindset: you care about the control actually working, not just the paperwork looking right.</li><li>Desirable: exposure to GDPR and data-protection operations, GRC tooling, and cloud environments.</li></ul>

<p>We are looking for a talented Analyst, IT SAP ABAP to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><p>If you want to be part of a team that cares about impact, this is the place for you.</p><p>Key Responsibilities:</p><ul><li>Develop structured ABAP programs to support business rules that guide management decisions in SAP functional areas.</li><li>Maintain high standards of software quality within the team by establishing good practices and habits.</li><li>Do the required SAP configuration or customizations related directly with SAP ABAP.</li><li>Analyse business requirements, review existing systems, define the solution, and translate into levels of effort and technical designs</li><li>Perform tuning reports and programs for best performance where needed.</li><li>Maintain appropriate levels of technical and procedural documentation</li><li>Adhere to appropriate departmental procedures and practices (such as auditing requirements, control procedures)</li><li>Interact with Software vendors to solve any technical issues raised if any.</li><li>Performing other duties related to the job as assigned by the direct supervisor</li><li>Ability to identify and communicate issues and risks to his direct manager or end user to facilitate timely resolution</li><li>Plan and executes unit and acceptance testing</li><li>Execute project activities according to project plan and Hikma s quality standards</li><li>Perform Root Cause Analysis of problem tickets and identify opportunities for value enhancement and provide solution</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><p>Minimum: B.Sc. degree in Information Technology, Computer Engineering, or relevant functional field</p><p>Preferred: SAP ABAP Certificate</p><p>Minimum: 0-1 Years</p><p>Preferred: 1 year in SAP Development</p><p>Skills:</p><ul><li>Collaboration and Teamwork</li><li>Communication and Influence</li><li>Customer Focus Internal/External</li><li>Planning and Organizing</li><li>Problem Solving/Analysis</li><li>Self-Development</li><li>Managing Technology</li><li>Technical Skills</li><li>Analytical thinking</li><li>Excellent English</li><li>Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint)</li></ul>

<strong>Overview</strong> <br> <br> <p> <strong>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. </strong> </p> <p> </p> <p>As a Vulnerability Analyst working on the Department of Defense (DoD) network, your duties would encompass a wide range of responsibilities aimed at ensuring the security and integrity of sensitive information and systems.</p> <p> </p> <p>Vulnerability Analysts conduct comprehensive assessments of computing systems, networks, and applications to identify and mitigate potential security risks. While leveraging cybersecurity methodologies, analysts analyze vulnerabilities, assess their impact, and collaborate with cross-functional teams to implement effective remediation plans of action with milestones. Seeks to protect and defend information and information systems by ensuring data confidentiality and integrity with non-repudiation, authentication, and availability of data and technology through assessments of control frameworks.</p> <p> </p> <p>Vulnerability Analysts strategically plan, coordinate, scan, analyze, and report compliance of the Department of Defense Information Network (DoDIN) to its Cybersecurity Services customers on the SWA regional and theater level. Program: OMDAC-SWACA</p> <p> </p> <p> <strong>This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!</strong> </p> <p> </p> <p> <strong> <em>You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</em> </strong> </p> <br> <strong>Responsibilities</strong> <br> <br> <ul> <li>Conduct regular security assessments and audits of information systems with the DoD SWA network.</li> <li>Develop and implement action plans to manage common vulnerabilities and exposures.</li> <li>Design report templates for daily use and distribution to customers and subordinate personnel to maintain at minimum a 95% overall vulnerability compliancy rating.</li> <li>Monitor Information Assurance Security Alerts &amp; Bulletins to detect and ensure rapid initial response to any cybersecurity related incident or event that could cause harm to the SWA AOR of the DoDIN.</li> <li>Maintain cross-communication with other cybersecurity division (e.g. IDS/IPS &amp; ArcSight) to discover attempts to exploit known and zero-day vulnerabilities.</li> <li>Recommend improvements to the overall cybersecurity posture.</li> <li>Possess the ability to communicate effectively with management and upper echelon military personnel to ensure information is disseminated timely and efficiently.</li> <li>Maintain working knowledge of vulnerability management systems (Tenable &amp; Nessus) Provides technical and operational support to functional end users of vulnerability tools (e.g. Assured Compliance Assessment Solution) ACAS and TYCHON.</li> <li>Prepares vulnerability scanning reports to submit to commanders and higher headquarters. Interfaces with the IAVM Manager and ISSO regarding vulnerability and remediation issues.</li> <li>Additional requirements may vary depending upon location.</li> <li>Performs other duties and assignments as required.</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <ul> <li> <strong>Qualifications</strong> </li> <li> <strong>Security Clearance: </strong> <ul> <li>Requires an active Secret Clearance</li> </ul> </li> <li> <strong>Education / Certifications:</strong> <em>One-year related experience can be substituted for one year of education if the degree is required.</em> <ul> <li>Bachelor s Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field.</li> <li>This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.</li> <li>The authorized certifications for this job title are listed as follows:</li> </ul> </li> <li> <strong>BASELINE:</strong> <ul> <li>Cisco: CCNP: Certified Network Professional - Security</li> <li>CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024)</li> <li>CompTIA: SecurityX ce</li> <li>GIAC: GCED: Certified Enterprise Defender</li> <li>GIAC: GCIH: Certified Incident Handler</li> <li>ISACA: CISA: Certified Information Systems Auditor</li> <li>ISC2: CCSP: Certified Cloud Security Professional</li> <li>ISC2: CISSP (or Associate): Certified Information Systems Security Professional</li> </ul> </li> <li> <strong>COMPUTING ENVIRONMENT (CE)</strong>:<ul> <li>Cisco: CCIE: Certified Internetwork Expert (<strong>Any</strong>)</li> <li>Cisco: CCNP: Certified Network Professional (<strong>Any</strong>)</li> <li>DISA: ACAS: Assured Compliance Assessment Solution 5.3 (<strong>or current version</strong>)</li> <li>EC Council: CEH: Certified Ethical Hacker</li> <li>EC Council: ECIH: Certified Incident Handler</li> <li>EC-Council: CHFI: Certified Hacking Forensic Investigator</li> <li>EC-Council: CND: Certified Network Defender</li> <li>GIAC: GCIH: Certified Incident Handler</li> <li>Microsoft: 365 Certified: Enterprise Administrator Expert</li> <li>Microsoft: Certified: Azure Associate (<strong>Any</strong>)</li> <li>Microsoft: Certified: Azure Expert (<strong>Any</strong>)</li> <li>Microsoft: MCSA: Cloud Platform</li> <li>Microsoft: MCSA: Windows Server 2016</li> <li>Microsoft: MCSE: (<strong>Any above 2012</strong>)</li> <li>Microsoft: MCSE: Cloud Platform and Infrastructure</li> <li>Microsoft: MCSE: Data Management and Analytics</li> <li>Microsoft: MCSE: Productivity Solutions Expert</li> <li>Red Hat: RHCA: Certified Architect</li> <li>Red Hat: RHCE: Certified Engineer</li> <li>Red Hat: RHSA: Certified Systems Administrator</li></ul></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br> <p><strong><span>Job Type:</span></strong><span> Full-Time</span></p><br> <p><strong><span>Hashtag:</span></strong><span> #LI-AA2</span></p><br> <p><strong><span>About Us:</span></strong></p><br> <p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.&nbsp; </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented <strong>Sr. Analyst, Treasury</strong> to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <ul> <li><span>Manage daily treasury operations, including cash positioning, payment processing, bank reconciliations, and transaction monitoring to ensure accuracy and operational efficiency. </span></li> <li><span>Prepare, review, and execute domestic and international payments across multiple banking platforms, ensuring timely settlement and compliance with company policies and regulatory requirements.</span></li> <li><span>Monitor cash balances, forecast short-term liquidity availability, and support liquidity planning to ensure sufficient funding availability. </span></li> <li><span>Review, validate, investigate and resolve payment issues, including rejected transactions, returned payments, bank charges, and payment discrepancies. </span></li> <li><span>Maintain strong relationships with banks and financial institutions to support payment operations and resolve banking-related inquiries.</span></li> <li><span>Oversee vendor payment processes, including payment method management, check issuance, electronic payments, and payment status inquiries. </span></li> <li><span>Perform reconciliations and analyze outstanding items, discrepancies, and unapplied cash transactions. </span></li> <li><span>Support month-end closing activities related to treasury accounts, cash reporting, and financial reconciliations. </span></li> <li><span>Analyze treasury data and prepare reports related to cash flow, payments, outstanding obligations, and operational performance. </span></li> <li><span>Collaborate closely with Accounts Payable, Accounting, Procurement, Tax, and business stakeholders to resolve payment and invoice-related issues and improve end-to-end processes.</span></li> <li><span>Ensure adherence to internal controls, treasury policies, banking regulations, and corporate governance requirements while maintaining a strong control environment.</span></li> <li><span>Identify, recommend, and implement process improvements, automation opportunities, and best practices to enhance treasury efficiency, accuracy, and scalability.</span></li> <li><span>Support treasury system enhancements, integrations, and reporting improvements across SAP, Ivalua, banking platforms, and other financial systems.</span></li> <li><span>Coordinate audit requests by providing supporting documentation, bank confirmations, transaction records, and compliance-related evidence in a timely manner.</span></li> <li><span>Participate in treasury projects and strategic initiatives related to cash management, banking structure optimization, digital transformation, and process standardization.</span></li> </ul> <p><strong><span>Qualifications:</span></strong></p><br> <p><span>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</span></p><br> <ul> <li><span>Strong knowledge of treasury operations, cash management, liquidity planning, and payment processing.</span></li> <li><span>Solid understanding of banking products, payment networks, and domestic/international payment methods.</span></li> <li><span>Experience working with ERP systems, particularly SAP, and treasury or financial management platforms.</span></li> <li><span>Advanced Microsoft Excel skills, including data analysis, reconciliation, reporting, and financial modeling techniques.</span></li> <li><span>Strong analytical, problem-solving, and decision-making capabilities with exceptional attention to detail.</span></li> <li><span>Ability to manage multiple priorities effectively while meeting strict deadlines in a fast-paced environment.</span></li> <li><span>Excellent verbal and written communication skills with the ability to engage internal stakeholders and external partners.</span></li> <li><span>Proven experience managing banking relationships, vendor inquiries, payment investigations, and issue resolution.</span></li> <li><span>Strong understanding of Accounts Payable processes, financial controls, reconciliation methodologies, and audit requirements.</span></li> <li><span>Knowledge of treasury controls, compliance requirements, and risk management principles.</span></li> </ul> <ul> <li><span>Continuous improvement mindset with experience identifying efficiencies, streamlining workflows, and supporting automation initiatives. </span></li> <li><span>Ability to work independently while collaborating effectively within cross-functional and global teams.</span></li> </ul> <p><strong><span>Preferred Qualifications:</span></strong></p><br> <ul> <li><span>Bachelor’s degree in finance, Accounting, Business Administration, Economics, or a related field.</span></li> <li><span>3-5 years of experience in Treasury, Cash Management, Corporate Finance, or Banking Operations.</span></li> <li><span>Experience with SAP, TMS platforms, or major banking portals is highly desirable.</span></li> <li><span>Professional certifications such as CFA, CMA &amp; CTP are an advantage.</span></li> </ul> <p><strong><span>Learn more about Hikma in Jordan </span></strong><strong><span>hikma-jordan-factsheet-aug-2025-en.pdf</span></strong></p><br> </div>

<p><h4>Description</h4> <p>The digital forensics analyst is responsible for conducting forensic investigations, evidence acquisition, preservation, analysis, and reporting activities in support of cybersecurity incidents, legal investigations, regulatory requirements, and internal security matters. The role plays a critical part in identifying the source, scope, and impact of cyber incidents while ensuring the integrity and admissibility of digital evidence.</p> <p>The role works closely with incident response teams, security operations, legal stakeholders, and customer representatives to investigate cyber incidents, collect forensic evidence, and provide technical findings that support decision-making, remediation, and potential legal proceedings.</p> <h4>Responsibilities</h4> <p><strong>Digital evidence acquisition & preservation</strong><br> Perform forensic acquisition of digital evidence from workstations, servers, mobile devices, virtual environments, cloud platforms, and removable media.<br> Ensure proper chain of custody procedures are followed throughout investigations.<br> Preserve evidence integrity using approved forensic methodologies and tools.<br> Conduct live and dead-box forensic acquisitions.<br> Maintain forensic evidence repositories and documentation.</p> <p><strong>Forensic investigation & analysis</strong><br> Analyze digital evidence to identify unauthorized access, data theft, insider threats, malware activity, data destruction attempts, and policy violations.<br> Examine file systems, registry artifacts, event logs, browser artifacts, user activity records, and network evidence.<br> Conduct timeline analysis and event reconstruction activities.<br> Support attribution efforts and attack path analysis where applicable.</p> <p><strong>Reporting & documentation</strong><br> Prepare detailed forensic reports documenting the methodology, findings, evidence collected, and conclusions.<br> Present findings to technical and non-technical stakeholders.<br> Maintain investigation records in accordance with regulatory and legal requirements.<br> Support expert witness preparation activities where required.</p> <p><strong>Research & continuous improvement</strong><br> Maintain awareness of emerging attack techniques, anti-forensics methodologies, and digital investigation trends.<br> Support the development of investigation procedures, forensic methodologies, and evidence handling standards.<br> Participate in technical training and capability development initiatives.</p> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do—from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li> <li>Minimum 2 years experience in cybersecurity, including at least 2 completed digital forensic investigations.</li> <li>At least one valid NCSC-approved forensics certification like GCFE, GCFA, CHFI, or another equivalent certification in the same field that is approved by the NCSC.</li> <li>Hands-on use of forensic tools and sound evidence-handling practice.</li> <li>Exposure to mobile and cloud forensics is preferable.</li> <li>Experience in an MSSP, lab, or law-enforcement forensic environment is preferable.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The digital forensics analyst is responsible for conducting forensic investigations, evidence acquisition, preservation, analysis, and reporting activities in support of cybersecurity incidents, legal investigations, regulatory requirements, and internal security matters. The role plays a critical part in identifying the source, scope, and impact of cyber incidents while ensuring the integrity and admissibility of digital evidence.</p> <p>The role works closely with incident response teams, security operations, legal stakeholders, and customer representatives to investigate cyber incidents, collect forensic evidence, and provide technical findings that support decision-making, remediation, and potential legal proceedings.</p> <h4>Responsibilities</h4> <p><strong>Digital evidence acquisition & preservation</strong><br> Perform forensic acquisition of digital evidence from workstations, servers, mobile devices, virtual environments, cloud platforms, and removable media.<br> Ensure proper chain of custody procedures are followed throughout investigations.<br> Preserve evidence integrity using approved forensic methodologies and tools.<br> Conduct live and dead-box forensic acquisitions.<br> Maintain forensic evidence repositories and documentation.</p> <p><strong>Forensic investigation & analysis</strong><br> Analyze digital evidence to identify unauthorized access, data theft, insider threats, malware activity, data destruction attempts, and policy violations.<br> Examine file systems, registry artifacts, event logs, browser artifacts, user activity records, and network evidence.<br> Conduct timeline analysis and event reconstruction activities.<br> Support attribution efforts and attack path analysis where applicable.</p> <p><strong>Reporting & documentation</strong><br> Prepare detailed forensic reports documenting the methodology, findings, evidence collected, and conclusions.<br> Present findings to technical and non-technical stakeholders.<br> Maintain investigation records in accordance with regulatory and legal requirements.<br> Support expert witness preparation activities where required.</p> <p><strong>Research & continuous improvement</strong><br> Maintain awareness of emerging attack techniques, anti-forensics methodologies, and digital investigation trends.<br> Support the development of investigation procedures, forensic methodologies, and evidence handling standards.<br> Participate in technical training and capability development initiatives.</p> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do—from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li> <li>Minimum 2 years experience in cybersecurity, including at least 2 completed digital forensic investigations.</li> <li>At least one valid NCSC-approved forensics certification like GCFE, GCFA, CHFI, or another equivalent certification in the same field that is approved by the NCSC.</li> <li>Hands-on use of forensic tools and sound evidence-handling practice.</li> <li>Exposure to mobile and cloud forensics is preferable.</li> <li>Experience in an MSSP, lab, or law-enforcement forensic environment is preferable.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The incident response analyst is responsible for investigating, containing, eradicating, and supporting the recovery of cybersecurity incidents across customer and enterprise environments. The role plays a critical part in minimizing business impact from cyber threats by coordinating response activities, performing technical investigations, and supporting the continuous improvement of incident response capabilities.</p> <p>The role collaborates closely with security operations, threat intelligence, digital forensics, and customer IT teams to identify attack vectors, contain threats, and strengthen organizational resilience against future incidents.</p> <h4>Responsibilities</h4> <h4>Incident investigation & response</h4> <ul> <li>Respond to security incidents within defined SLAs and escalation procedures.</li> <li>Perform detailed investigations to determine nature of the attack, scope of compromise, impacted systems, attack vectors, and potential business impact.</li> <li>Analyze indicators of compromise (IOCs) and attacker activity.</li> <li>Identify containment, eradication, and recovery actions required to mitigate incidents.</li> <li>Coordinate incident response activities with internal and customer stakeholders.</li> </ul> <h4>Threat analysis & root cause investigation</h4> <ul> <li>Conduct in-depth analysis of security incidents and suspicious activities.</li> <li>Identify vulnerabilities, attack techniques, and security gaps contributing to incidents.</li> <li>Perform root cause analysis to determine how incidents occurred and identify preventive controls.</li> <li>Analyze attacker tactics, techniques, and procedures (TTPs) using industry frameworks such as MITRE ATT&CK.</li> </ul> <h4>Incident coordination & escalation</h4> <ul> <li>Manage incident response activities across multiple technical teams.</li> <li>Escalate incidents requiring digital forensics support, specialized technical expertise, and malware analysis.</li> <li>Coordinate communication between technical teams, management, and customer stakeholders.</li> <li>Support crisis management activities during major incidents.</li> </ul> <h4>Documentation & reporting</h4> <ul> <li>Prepare detailed incident reports documenting findings, impact assessments, root cause analysis, and remediation recommendations.</li> <li>Maintain investigation records and evidence documentation.</li> <li>Support development of executive-level incident summaries and post-incident reviews.</li> </ul> <h4>Process improvement & readiness</h4> <ul> <li>Support the development and enhancement of incident response playbooks, response procedures, and investigation methodologies.</li> <li>Participate in tabletop exercises and incident simulations.</li> <li>Identify opportunities to improve response effectiveness and operational readiness.</li> </ul> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behaviour across everything we do - from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li> <li>Minimum 3 years experience in cybersecurity / information security, including 1 or more years in incident response.</li> <li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li> <li>Practical skills in log analysis, endpoint and network investigation, malware triage, and use of IR tooling.</li> <li>Exposure to SIEM/SOAR and EDR platforms is preferable.</li> <li>Experience in an MSSP or SOC environment is preferable.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Discover your future at Citi <p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br> Job Overview <p>The Regulatory Reporting role is an analyst position within the Controllers Organisation responsible for ensuring the timely, accurate, and complete preparation, validation, and submission of key regulatory reports and tax returns to supervisory authorities. The individual will support the preparation, analysis and submission of regulatory reports and will have a visibility within the organisation with opportunities to work directly&nbsp;with other Finance and non-Finance including the Businesses, Risk, Treasury, Financial Planning &amp; Analysis, as well as Operations.</p><br><p>This role requires a strong understanding of regulatory reporting, accounting principles, and internal control frameworks. You will also play an active role in Finance Transformation initiatives, helping to streamline reporting workflows, enhance data lineage, and implement digital automation tools.</p><br><p><b><u>Responsibilities: </u></b></p><br><ul><li>Support the preparation and submission of reports including regulatory returns, financial statements to various constituencies (local regulators, etc.) based on requirements such as Central Bank regulations and local statutory reporting.</li><li>Ensure compliance with Central Bank of Jordan regulations and support in Regulatory Change Management process.</li><li>Assist and handle tax related matters and ensure settlement of monthly taxes to local tax authorities.</li><li>Assist with closing the books and sub-ledgers, including passing appropriate required entries and financials at the end of each accounting period.</li><li>Facilitate the implementation of procedures and the development of analyses and reports and implementation / Maintain and execute robust internal controls over regulatory reporting.</li><li>Deliver routine and defined outputs.</li><li>Escalate problems or issues related to transactions, processes, reports, or procedures and ensure proper control execution.</li><li>Integrate established disciplinary knowledge within own specialty area with basic understanding of related industry practices.</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li><li>Support on ad-hoc requests, automation projects, system enhancements and other initiatives as and when needed.</li></ul><p><b><u>Qualifications:</u></b></p><br><ul><li>Experience within the financial services industry and regulatory reporting.</li><li>Knowledge of Tax requirements and regulation.</li><li>Strong oral and written communication skills, with ability to synthesize complex concepts.&nbsp;</li><li>Strong technical problem-solving skills and an ability to identify conflicts, discrepancies and other issues and escalate to seniors.</li><li>Ability to manage competing priorities and tasks in a complex and dynamic and work well as part of a team.</li></ul><p><b><u>Education:</u></b></p><br><ul><li>Bachelor's degree in Finance, Accounting or related field.</li></ul><p>#LI-JD7</p><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Finance<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Regulatory Reporting<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Business Acumen, Change Management, Constructive Debate, Data Analysis, Financial Acumen, Internal Controls, Issue Management, Process Execution, Regulatory Management, Regulatory Reporting.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> <strong><span>1. JOB DETAILS:</span></strong> <br> <span>Job Title:</span> <span>Analyst, ML Engineer </span> <br> <span>Reports to:</span> <span>Sr. Manager, IT Digital Platforms &amp; Digital Transformation</span> <br> <span>Department:</span> <span>IT Applications </span> <br> <span>Function:</span> <span>IT Applications</span> <br> <span>Company:</span> <span>Hikma Holding</span> <br> <strong><span>2. JOB PURPOSE:</span></strong> <br> </span><p><span>The ML Engineer is responsible for supporting the development, testing, and deployment of machine learning models and AI-powered pipelines across Hikma Pharmaceuticals. Working as part of the AI team under the Sr. Manager, IT Digital Platforms &amp; Digital Transformation, and under the close guidance of the AI Architect and AI developers’ team, this role provides hands-on ML engineering support across the solution lifecycle — from data preparation and model experimentation through to deployment and monitoring. The ML Engineer is expected to develop their machine learning and data engineering skills rapidly within a structured team environment, contributing to Hikma's enterprise AI transformation while building foundational expertise in regulated pharmaceutical AI delivery.</span></p><br> <br> <strong><span>3. JOB DIMENSIONS:</span></strong> <br> <p><span>Number of Staff Supervised:</span></p><br> <p><span>Direct Reports Count:</span></p><br> <p><span>0 (0 vacant)</span></p><br> <br> <p><span>Indirect Reports Count:</span></p><br> <p><span>N/A</span></p><br> <br> <p><span>Financial Budget (USD):</span></p><br> <p><span>Supports AI initiative delivery under team supervision</span></p><br> <br> <p><span>4. KEY ACCOUNTABILITIES:</span></p><br> <br> <p><span>Description</span></p><br> <br> <p><strong><span>ML Model Development &amp; Experimentation</span></strong></p><br> <br> <ul> <li><span>Support the development, training, and evaluation of machine learning models under the guidance of the AI Architect and senior team members, following approved architecture standards and initiative briefs</span></li> <li><span>Assist in ML experimentation activities including data exploration, feature engineering, model selection, and performance evaluation using standard frameworks and cloud AI services</span></li> <li><span>Apply foundational ML techniques across classical machine learning, NLP, and generative AI domains relevant to Hikma's business areas including Supply Chain, Quality, HR, and Commercial</span></li> <li><span>Support the implementation of LLM-based solutions including RAG pipelines, prompt engineering, and embedding-based retrieval under senior technical guidance</span></li> <li><span>Maintain experiment tracking logs, model versioning records, and reproducibility documentation using tools such as ML flow or Azure Machine Learning</span></li> <li><span>Produce clear and accurate model development artefacts including experiment summaries, performance reports, and model documentation</span></li> </ul> <br> <p><strong><span>Data Engineering &amp; Feature Development</span></strong></p><br> <br> <ul> <li><span>Assist in building and maintaining ML data pipelines covering data ingestion, transformation, validation, and basic feature engineering for model training and inference workflows</span></li> <li><span>Support data quality checks, anomaly detection, and dataset preparation activities to ensure ML model inputs meet required standards</span></li> <li><span>Collaborate with the Data &amp; Analytics team to access and understand available data assets, following data governance and privacy guidelines</span></li> <li><span>Work with structured data sources including relational databases and enterprise system extracts, developing proficiency in handling diverse data types over time</span></li> </ul> <br> <p><strong><span>ML-Ops &amp; Production Support</span></strong></p><br> <br> <ul> <li><span>Support the implementation and maintenance of ML-Ops pipeline components including model packaging, deployment, and basic performance monitoring under senior team guidance</span></li> <li><span>Assist in deploying ML models to cloud environments using approved tooling (Azure Machine Learning, ML-flow, Docker, or equivalent)</span></li> <li><span>Monitor deployed models for observable performance issues and flag anomalies to the AI Architect or senior team members for investigation</span></li> <li><span>Maintain accurate records in model registries including versioning and change logs across AI initiatives</span></li> <li><span>Contribute to the documentation and validation support activities for ML models deployed in GxP-regulated contexts, following defined compliance processes</span></li> </ul> <br> <p><strong><span>Quality Assurance &amp; Testing</span></strong></p><br> <br> <ul> <li><span>Support the development and execution of testing activities for ML solutions, including data, pipeline tests, model performance checks, and basic integration testing</span></li> <li><span>Actively participate in code reviews and technical walkthroughs, applying feedback to improve code quality and engineering practices</span></li> <li><span>Document assigned ML components clearly including data preparation steps, model configurations, test results, and known issues</span></li> <li><span>Identify and escalate technical issues encountered across the ML stack in a timely and structured manner</span></li> </ul> <br> </div>

<p><h4>Description</h4> <p>The SOC analyst - tier 1 is responsible for providing 24x7 security monitoring, alert triage, event analysis, and incident escalation services within ZainTECH’s managed security operations center (SOC). As the first line of defense against cybersecurity threats, the role continuously monitors customer environments, validates security events, and ensures potential security incidents are identified, classified, documented, and escalated in accordance with established procedures and service level agreements.</p> <h4>Responsibilities:</h4> <p><strong>Security monitoring & event analysis</strong></p> <ul> <li>Provide continuous 24x7 monitoring of customer and enterprise security environments through shift-based operations.</li> <li>Monitor and analyze security events generated from SIEM platforms, IDS/IPS solutions, endpoint detection & response (EDR) tools, firewalls, email security gateways, web security solutions, and cloud security platforms.</li> <li>Review and assess security alerts to determine whether activity represents a legitimate security threat or a false positive.</li> <li>Perform initial event validation, classification, and prioritization based on severity, risk, and potential business impact.</li> <li>Identify suspicious behavior, indicators of compromise (IOCs), and anomalous activities requiring further investigation.</li> </ul> <p><strong>Incident triage & escalation</strong></p> <ul> <li>Perform first-level analysis and triage of security alerts and events.</li> <li>Create and manage incident tickets within approved incident management platforms.</li> <li>Categorize incidents based on severity, impact, urgency, and threat classification.</li> <li>Escalate validated incidents to SOC analyst - tier 2 teams in accordance with approved escalation procedures.</li> <li>Ensure escalations include complete and accurate investigation details to support efficient handover and further analysis.</li> <li>Maintain incident tracking and ensure timely updates throughout the incident lifecycle.</li> </ul> <p><strong>SIEM operations & security monitoring</strong></p> <ul> <li>Utilize SIEM platforms to monitor security events, review alerts, execute predefined searches and queries, support basic investigations.</li> <li>Support operational activities including alert validation, monitoring dashboard review, log analysis, and security event correlation.</li> <li>Assist with identifying false positives and escalating tuning recommendations where required.</li> <li>Support the overall effectiveness and reliability of monitoring operations.</li> </ul> <p><strong>Documentation & reporting</strong></p> <ul> <li>Maintain accurate records of investigations, observations, and escalation activities.</li> <li>Document security incidents and monitoring activities in accordance with operational procedures.</li> <li>Participate in shift handovers and ensure continuity of investigations between teams.</li> <li>Support operational reporting and SOC performance metrics activities.</li> </ul> <p><strong>Governance, compliance & operational excellence</strong></p> <ul> <li>Follow approved SOC procedures, playbooks, and operational standards.</li> <li>Ensure compliance with internal security policies, customer contractual obligations, and NCSC Jordan licensing requirements.</li> <li>Handle customer information with strict confidentiality and professionalism.</li> <li>Participate in training, simulation exercises, and continuous improvement initiatives.</li> <li>Maintain awareness of emerging cybersecurity threats and attack techniques.</li> </ul> <h4>Our culture & code of conduct:</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma from a recognised institution.</li> <li>At least 6 months of practical cybersecurity experience.</li> <li>At least one valid NCSC-approved SOC certification like CSA, GSOC, GCIA, CTIA, Blue Team Level 1, or Cisco CyberOps Associate, or another internationally recognised, equivalent certification in the same field that is approved by the NCSC.</li> <li>Familiarity with SIEM consoles, alert triage, and SOC monitoring workflow; willingness to work rotating shifts.</li> <li>Foundational networking and operating-system knowledge is preferable.</li> <li>Prior internship or junior SOC experience is preferable.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The SOC analyst - tier 1 is responsible for providing 24x7 security monitoring, alert triage, event analysis, and incident escalation services within ZainTECH’s managed security operations center (SOC). As the first line of defense against cybersecurity threats, the role continuously monitors customer environments, validates security events, and ensures potential security incidents are identified, classified, documented, and escalated in accordance with established procedures and service level agreements.</p> <h4>Responsibilities:</h4> <p><strong>Security monitoring & event analysis</strong></p> <ul> <li>Provide continuous 24x7 monitoring of customer and enterprise security environments through shift-based operations.</li> <li>Monitor and analyze security events generated from SIEM platforms, IDS/IPS solutions, endpoint detection & response (EDR) tools, firewalls, email security gateways, web security solutions, and cloud security platforms.</li> <li>Review and assess security alerts to determine whether activity represents a legitimate security threat or a false positive.</li> <li>Perform initial event validation, classification, and prioritization based on severity, risk, and potential business impact.</li> <li>Identify suspicious behavior, indicators of compromise (IOCs), and anomalous activities requiring further investigation.</li> </ul> <p><strong>Incident triage & escalation</strong></p> <ul> <li>Perform first-level analysis and triage of security alerts and events.</li> <li>Create and manage incident tickets within approved incident management platforms.</li> <li>Categorize incidents based on severity, impact, urgency, and threat classification.</li> <li>Escalate validated incidents to SOC analyst - tier 2 teams in accordance with approved escalation procedures.</li> <li>Ensure escalations include complete and accurate investigation details to support efficient handover and further analysis.</li> <li>Maintain incident tracking and ensure timely updates throughout the incident lifecycle.</li> </ul> <p><strong>SIEM operations & security monitoring</strong></p> <ul> <li>Utilize SIEM platforms to monitor security events, review alerts, execute predefined searches and queries, support basic investigations.</li> <li>Support operational activities including alert validation, monitoring dashboard review, log analysis, and security event correlation.</li> <li>Assist with identifying false positives and escalating tuning recommendations where required.</li> <li>Support the overall effectiveness and reliability of monitoring operations.</li> </ul> <p><strong>Documentation & reporting</strong></p> <ul> <li>Maintain accurate records of investigations, observations, and escalation activities.</li> <li>Document security incidents and monitoring activities in accordance with operational procedures.</li> <li>Participate in shift handovers and ensure continuity of investigations between teams.</li> <li>Support operational reporting and SOC performance metrics activities.</li> </ul> <p><strong>Governance, compliance & operational excellence</strong></p> <ul> <li>Follow approved SOC procedures, playbooks, and operational standards.</li> <li>Ensure compliance with internal security policies, customer contractual obligations, and NCSC Jordan licensing requirements.</li> <li>Handle customer information with strict confidentiality and professionalism.</li> <li>Participate in training, simulation exercises, and continuous improvement initiatives.</li> <li>Maintain awareness of emerging cybersecurity threats and attack techniques.</li> </ul> <h4>Our culture & code of conduct:</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma from a recognised institution.</li> <li>At least 6 months of practical cybersecurity experience.</li> <li>At least one valid NCSC-approved SOC certification like CSA, GSOC, GCIA, CTIA, Blue Team Level 1, or Cisco CyberOps Associate, or another internationally recognised, equivalent certification in the same field that is approved by the NCSC.</li> <li>Familiarity with SIEM consoles, alert triage, and SOC monitoring workflow; willingness to work rotating shifts.</li> <li>Foundational networking and operating-system knowledge is preferable.</li> <li>Prior internship or junior SOC experience is preferable.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The incident response analyst is responsible for investigating, containing, eradicating, and supporting the recovery of cybersecurity incidents across customer and enterprise environments. The role plays a critical part in minimizing business impact from cyber threats by coordinating response activities, performing technical investigations, and supporting the continuous improvement of incident response capabilities.</p> <p>The role collaborates closely with security operations, threat intelligence, digital forensics, and customer IT teams to identify attack vectors, contain threats, and strengthen organizational resilience against future incidents.</p> <h4>Responsibilities</h4> <h4>Incident investigation & response</h4> <ul> <li>Respond to security incidents within defined SLAs and escalation procedures.</li> <li>Perform detailed investigations to determine nature of the attack, scope of compromise, impacted systems, attack vectors, and potential business impact.</li> <li>Analyze indicators of compromise (IOCs) and attacker activity.</li> <li>Identify containment, eradication, and recovery actions required to mitigate incidents.</li> <li>Coordinate incident response activities with internal and customer stakeholders.</li> </ul> <h4>Threat analysis & root cause investigation</h4> <ul> <li>Conduct in-depth analysis of security incidents and suspicious activities.</li> <li>Identify vulnerabilities, attack techniques, and security gaps contributing to incidents.</li> <li>Perform root cause analysis to determine how incidents occurred and identify preventive controls.</li> <li>Analyze attacker tactics, techniques, and procedures (TTPs) using industry frameworks such as MITRE ATT&CK.</li> </ul> <h4>Incident coordination & escalation</h4> <ul> <li>Manage incident response activities across multiple technical teams.</li> <li>Escalate incidents requiring digital forensics support, specialized technical expertise, and malware analysis.</li> <li>Coordinate communication between technical teams, management, and customer stakeholders.</li> <li>Support crisis management activities during major incidents.</li> </ul> <h4>Documentation & reporting</h4> <ul> <li>Prepare detailed incident reports documenting findings, impact assessments, root cause analysis, and remediation recommendations.</li> <li>Maintain investigation records and evidence documentation.</li> <li>Support development of executive-level incident summaries and post-incident reviews.</li> </ul> <h4>Process improvement & readiness</h4> <ul> <li>Support the development and enhancement of incident response playbooks, response procedures, and investigation methodologies.</li> <li>Participate in tabletop exercises and incident simulations.</li> <li>Identify opportunities to improve response effectiveness and operational readiness.</li> </ul> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behaviour across everything we do - from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li> <li>Minimum 3 years experience in cybersecurity / information security, including 1 or more years in incident response.</li> <li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li> <li>Practical skills in log analysis, endpoint and network investigation, malware triage, and use of IR tooling.</li> <li>Exposure to SIEM/SOAR and EDR platforms is preferable.</li> <li>Experience in an MSSP or SOC environment is preferable.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p>As a key member of DevOps team, the Senior Analyst, Change and Release Management will play a critical role focuses on streamlining software development processes by integrating development and operations, implementing automation tools, and fostering collaboration. Responsibilities include infrastructure management, automation of deployment pipelines, tool selection and integration, and ensuring efficient, reliable, and secure delivery of software products throughout the development lifecycle.</p><br><br> <p>Additionally, the incumbent will optimize resource utilization and ultimately, the role contributes to quicker release cycles, reduced downtime, improved system performance, and increased innovation, driving overall business agility and success.</p><br><br>Job Description <br><p><strong>Customer:</strong></p><br><br> <p>•Ensure continuous delivery of new features and updates to improve product offerings.</p><br><br> <p>•Quickly respond to and resolve production issues to minimize customer impact.</p><br><br> <p>•Collect and analyze customer feedback to guide development and operations improvements.</p><br><br> <p>•Maintain and improve system reliability, uptime, and overall performance.</p><br><br> <p><strong>People:</strong></p><br><br> <p>•Foster a collaborative culture between development, product team, and other cross-functional teams.</p><br><br> <p>•Facilitate regular communication and collaboration through meetings, tools, and processes.</p><br><br> <p>•Provide training and resources to team members to improve their skills in DevOps practices and tools.</p><br><br> <p>•Encourage continuous learning and professional development within the team.</p><br><br> <p>•Promote best practices and standards across the team.</p><br><br> <p><strong>Operations:</strong></p><br><br> <p>•Develop and maintain CI/CD pipelines to automate the build, test, and deployment processes.</p><br><br> <p>•Automate repetitive tasks to increase efficiency and reduce human error.</p><br><br> <p>•Manage cloud and on-premises infrastructure to support development and production environments.</p><br><br> <p>•Ensure infrastructure is scalable, secure, and cost-effective.</p><br><br> <p>•Implement incident management processes to quickly address and resolve production issues.</p><br><br> <p>•Conduct post-incident reviews and implement improvements to prevent future occurrences.</p><br><br> <p>•Manage and maintain configuration settings for applications and infrastructure.</p><br><br> <p>•Use configuration management tools to ensure consistency across environments.</p><br><br> <p>•Participate in strategic planning and roadmap development for DevOps initiatives.</p><br><br> <p>•Lead the planning, coordination, and execution of software releases across multiple environments, ensuring timely and high-quality delivery.</p><br><br> <p>•Design, build, and maintain scalable infrastructure.</p><br><br> <p><strong>Financial Results:</strong></p><br><br> <p>•Monitor and optimize cloud and infrastructure costs to ensure efficient use of resources.</p><br><br> <p>•Implement cost-saving measures without compromising on performance and reliability.</p><br><br> <p>•Allocate resources effectively to meet operational and project needs.</p><br><br> <p>•Balance resource allocation to support both ongoing operations and new initiatives.</p><br><br> <p>•Assist in planning and managing budgets for DevOps tools, infrastructure, and team resources</p><br><br>Job Requirements - Experience and Education <br><ul> <li>Bachelor’s degree in computer science or engineering.</li> <li>Candidates working for this position should possess at least 3 years of work experience as a DevOps Engineer, release management.</li> <li>Candidates must possess ample knowledge and experience in system automation, deployment, and implementation.</li> <li>Strong ability to work with remote teams.</li> <li>Candidates must possess experience in using Linux, Windows, CI/CD, Azure DevOps, GitHub, AWS Code Deploy.</li> <li>The candidates should also possess experience in the software development process and tools and languages like SaaS, Python, Shell scripting and Git.&nbsp;</li> <li>Candidates should demonstrate knowledge in handling distributed data systems. Examples: Elasticsearch, Cassandra, and others.</li> <li>Candidates must possess in configuring and automating the monitoring tools. Examples: Elastic APM, DebugDiag, etc</li> </ul><br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>Anchored in the 2030 Agenda for Sustainable Development and aligned with the UNDP Strategic Plan 2026–2029, the Regional Bureau for Arab States (RBAS) supports the Arab States region in achieving sustainable development by eradicating poverty in all its forms, accelerating structural transformations, and building resilience to crises and shocks. RBAS operates across the full spectrum of development settings in the region, including Least Developed Countries, Middle Income Countries, Net Contributor Countries, and countries affected by crisis.&nbsp;</p><br> <p>The Regional Hub for Arab States in Amman serves as the centre for thought leadership, crisis response, and country office support. Its work spans strategic policy advice, programme development and implementation, capacity development, policy research and analysis, knowledge services, and operations support. The Amman Regional Hub hosts the Regional Programme for Arab States, which responds to emerging regional priorities through knowledge generation, regional initiatives, and development projects aligned with the Regional Programme Document 2026–2029.&nbsp;</p><br> <p>Artificial Intelligence has emerged as a defining force in the development landscape of the Arab States region, presenting both transformative opportunities and significant governance challenges. In response to growing demand from governments, donors, civil society, and private sector partners, RBAS is accelerating its engagement on AI as a cross-cutting enabler for sustainable development outcomes. This work is embedded within the <i><strong>Regional Programme</strong></i> and implemented in close collaboration with governance, innovation, and programme teams across the Hub.&nbsp;</p><br> <p>UNDP’s <strong>AI Sprint</strong> is a flagship initiative aimed at accelerating the adoption of Artificial Intelligence for sustainable development across the Arab States and Africa. The Sprint is structured around four key pillars: <strong>AI Landscape Assessment (AILA)</strong>, <strong>AI Trust &amp; Safety</strong>, <strong>AI Capacity Building</strong>, and <strong>AI Model Development</strong>. The initiative seeks to equip governments, the private sector, academia, and civil society with the skills, policies, and tools required to leverage AI responsibly and effectively in support of the Sustainable Development Goals (SDGs). Through the AI Sprint, UNDP supports partner countries in identifying national AI priorities, assessing ecosystem readiness, strengthening governance frameworks, building human capacities, and advancing inclusive AI solutions particularly in Arabic and local languages.&nbsp;</p><br> <p>Within this framework, and under the direct supervision of the head or regional digital and AI team - <strong>Digital Transformation Specialist</strong> the <strong>Artificial Intelligence(AI )Analyst</strong> will be responsible of supporting the implementation of activities across the four AI Sprint pillars, while also providing substantive support to the Regional Programme’s AI-related components and delivering tailored AI technical support to UNDP Country Offices across the Arab States. The candidate will support research, policy development, and knowledge sharing to ensure that AI adoption in the region is ethical, inclusive, and aligned with global best practices.&nbsp;</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p>Under the direct supervision of the<strong> Digital Transformation Specialist</strong>, the <strong>AI Analyst</strong> will perform the following key functions:&nbsp;</p><br> <p><strong>1. Contribute to the Regional AI work</strong>&nbsp;</p><br> <ul> <li>Providing substantive support to the Regional Programme’s AI-related components.&nbsp;</li> <li>Delivering tailored AI technical support to UNDP Country Offices across the Arab States.</li> <li>Coordinate &nbsp;AI Landscape Assessment (AILA)&nbsp;</li> <li>Coordinate country-level assessments of AI readiness, ecosystem maturity, and policy frameworks.&nbsp;</li> <li>Analyze findings to produce synthesis reports and actionable insights for national and regional planning.&nbsp;</li> <li>Support the facilitation of engagement with governments, academia, and private sector partners to validate and apply assessment results.&nbsp;</li> </ul> <p><i><strong>2</strong></i><strong>. Contribute to AI Trust &amp; Safety</strong>&nbsp;</p><br> <ul> <li>Support the development of responsible AI governance frameworks and practical guidance on fairness, accountability, transparency, and privacy.&nbsp;</li> <li>Develop tools and methodologies for risk assessment and mitigation.&nbsp;</li> <li>Track global AI governance trends and align regional efforts with international standards.&nbsp;</li> </ul> <p><strong>3.Facilitate AI Capacity Building</strong>&nbsp;</p><br> <ul> <li>Design and coordinate capacity-building programmes and workshops for policymakers, practitioners, and institutions.&nbsp;</li> <li>Support in developing learning materials and toolkits on AI ethics, governance, and applications for sustainable development.&nbsp;</li> <li>Support the coordination with UNDP Country Offices to identify AI priorities, technical support needs, and opportunities for south-south collaboration.&nbsp;</li> </ul> <p><strong>4.Support AI model development and knowledge sharing&nbsp;</strong></p><br> <ul> <li>Support initiatives focused on Arabic and local-language AI model development and deployment.&nbsp;</li> <li>Support the engagement with partners to enhance linguistic inclusivity and representation in AI systems.&nbsp;</li> <li>Document lessons learned and promote inclusive and culturally relevant AI approaches.&nbsp;</li> </ul> <p><i><strong>5</strong></i><strong>.Research, policy and partnership support</strong>&nbsp;</p><br> <ul> <li>Prepare policy briefs, knowledge products, and concept notes on responsible AI.&nbsp;</li> <li>Support coordination among partners, including governments, research institutions, and the private sector.&nbsp;</li> <li>Contribute to advocacy, communication, and reporting on AI Sprint outcomes and progress.&nbsp;</li> </ul> <p><strong>6. The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.&nbsp;</strong></p><br> <p><strong>Institutional Arrangement</strong>&nbsp;</p><br> <p>The Artificial Intelligence (AI) Analyst will report directly to the&nbsp;Digital Transformation Specialistand work in close collaboration with:&nbsp;</p><br> <p>• The Regional AI and Digital Team in Amman.&nbsp;</p><br> <p>• The AI, Digital, and Innovation Hub in New York.&nbsp;</p><br> <p>• Regional Programme Team.&nbsp;</p><br> <p>• UNDP Country Offices across the Arab States.&nbsp;</p><br> <p>The candidate will work remotely but may be required to travel for regional workshops, consultations, and coordination meetings. The candidate will provide their own work equipment (laptop, internet connection, etc.) and maintain flexibility to work across time zones.&nbsp;</p><br> <p><strong>Competencies</strong></p><br> <p>Core Competencies</p><br> <p><strong>Achieve Results</strong> – LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.</p><br> <p><strong>Think Innovatively</strong> – LEVEL 1: Open to creative ideas/known risks, is a pragmatic problem solver, makes improvements.</p><br> <p><strong>Learn Continuously</strong> – LEVEL 1: Open-minded and curious, shares knowledge, learns from mistakes, asks for feedback.</p><br> <p><strong>Adapt with Agility</strong> – LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.</p><br> <p><strong>Act with Determination</strong> – LEVEL 1: Shows drive and motivation, able to deliver calmly in the face of adversity, confident.</p><br> <p><strong>Engage and Partner</strong> – LEVEL 1: Demonstrates compassion and understanding towards others, forms positive relationships.</p><br> <p><strong>Enable Diversity and Inclusion</strong> – LEVEL 1: Appreciates and respects differences, is aware of unconscious bias, confronts discrimination.</p><br> <p>Cross-Functional &amp; Technical Competencies</p><br> <p><strong>Digital</strong></p><br> <ul> <li><strong>Artificial Intelligence Thought Leadership</strong><br> Deep understanding of current and emerging trends in AI, along with their social, ethical, and economic implications, including data privacy and human rights. Ability to engage with industry experts, government representatives, and academics to stay updated on the latest trends and to form partnerships. Strong skills in conducting and interpreting research to support thought leadership initiatives, including white papers, policy briefs, or case studies. Understanding of global trends and cultural nuances as they relate to the field of AI. Familiarity with international laws and standards regarding technology, particularly in a multi-stakeholder environment like the UN.</li> <li><strong>Policy/Regulations for Digital and Emerging Technology</strong><br> Ability to design or advise on regulations and policy for digital and emerging technology.</li> <li><strong>Transformation in Developing Organizations</strong><br> Knowledge of re-designing processes and leading projects that involve development issues.</li> </ul> <p><strong>Data</strong></p><br> <ul> <li><strong>Data Analysis</strong><br> Ability to extract, analyze and visualize data to form meaningful insights and aid effective business decision-making.</li> </ul> <p><strong>Business Management</strong></p><br> <ul> <li><strong>Digital Awareness and Literacy</strong><br> Ability to monitor new and emerging technologies, as well as understand their usage, potential, limitations, impact, and added value. Ability to rapidly and readily adopt and use new technologies in professional activities, and to empower others to do the same.</li> </ul> <p><strong>Communication</strong></p><br> <ul> <li><strong>Digital Capacity Building</strong><br> Ability to increase the impact of digital communications through trainings, partnerships, and relevant resources.</li> </ul> <p><strong>Business Direction &amp; Strategy</strong></p><br> <ul> <li><strong>Systems Thinking</strong><br> Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.</li> </ul> <p>*Please refer to&nbsp;the competency framework site&nbsp;for the entire list of competencies and further explanations.</p><br> <p><strong>Required Skills and Experience</strong></p><br> <p>Minimum Education Requirements</p><br> <ul> <li>An advanced university degree (Master’s degree or equivalent) in Artificial Intelligence, Computer Science, Data Science, Telecommunications, International Development, Public Policy, or a related field is required.</li> </ul> <p><strong>OR</strong></p><br> <ul> <li>A first-level university degree (Bachelor’s degree) in the areas stated above, in combination with an additional two years of qualifying experience, will be given due consideration in lieu of the advanced university degree.</li> </ul> <p>Minimum Years of Relevant Work Experience</p><br> <ul> <li>Minimum of <strong>2 years</strong> (with a Master’s degree) or <strong>4 years</strong> (with a Bachelor’s degree) of progressively responsible professional experience in AI development, digital innovation, or applied data technologies.</li> </ul> <p>Required Skills</p><br> <ul> <li>Proven experience in conducting AI ecosystem assessments and policy design.</li> <li>Demonstrated experience in AI capacity building, research, and stakeholder engagement.</li> <li>Experience in developing AI models, AI governance, responsible AI, digital transformation, and emerging technology frameworks.</li> <li>Proven experience in developing project proposals and partnership engagement.</li> <li>Demonstrated ability to draft high-quality technical reports, policy briefs, concept notes, and strategic recommendations.</li> </ul> <p>Desired Skills</p><br> <ul> <li>Experience in international or regional AI or digital development projects in the Arab States Region is an asset.</li> <li>Familiarity with UN or other international development organizations, Digital and AI teams' policies, procedures, and programme implementation frameworks is desirable.</li> <li>Experience supporting the development of national AI strategies or assessments, digital transformation roadmaps, or innovation policies in the Arab States Region is an advantage.</li> <li>Familiarity with emerging global debates, standards, and policy frameworks related to AI trust and safety, digital ethics, and responsible AI implementation is desirable. Relevant work in the Arab Region is preferred.</li> <li>Experience working with Arab States Region government institutions, regulators, innovation hubs, academia, or private-sector technology partners is considered an asset.</li> </ul> <p>Required Languages</p><br> <ul> <li>Fluency in both written and spoken English and Arabic is required.</li> <li>Knowledge of another UN language, particularly French, is an asset.</li> </ul> <p>Professional Certificates</p><br> <ul> <li>N/A</li> </ul> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> #LI-DNI<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Optimiza is a regional systems integrator and digital transformation consultancy delivering consulting, business, and technology solutions across multiple industries.<br> Our work helps organizations strengthen how they manage data, risk, and operational change in complex environments where governance and accountability matter.<br> As a Senior Data Governance Analyst, you will play a key role in advancing enterprise data governance practices that support regulatory expectations, improve data quality, and enable better business decision-making.<br> This role is suited to someone who can work across business and control functions, bring structure to complex data challenges, and help build sustainable governance processes that scale across the organization.<br> Responsibilities Develop, implement, and maintain data governance policies, standards, and procedures aligned with regulatory requirements including BCBS 239, GDPR, CCPA, SOX, GLBA, and FFIEC.<br> Lead and support data classification efforts, ensuring appropriate handling of PII, MNPI, and other sensitive or regulated data categories.<br> Maintain and enhance the enterprise data catalog, business glossary, and data lineage documentation to support regulatory reporting and risk management.<br> Partner with data owners and data stewards across business lines to define data quality rules, monitor metrics, and drive remediation of data quality issues.<br> Support Critical Data Element (CDE) identification and monitor controls around CDEs used in regulatory and financial reporting.<br> Conduct data governance maturity assessments and gap analyses, and recommend and track remediation plans.<br> Collaborate with Compliance, Risk, Legal, and Internal Audit teams to support regulatory exams, audits, and data-related risk assessments.<br> Design and monitor access control and data entitlement processes in partnership with Information Security.<br> Facilitate data governance council and working group meetings, and prepare governance reporting and metrics for senior management and committees.<br> Support metadata management initiatives and ensure consistent, enterprise-wide data definitions.<br> Track issues through the data issue management lifecycle, including root cause analysis and escalation of unresolved risks.<br> Contribute to training and awareness programs to embed a data governance culture across the organization.<br> Class A Health Insurance Required Qualifications Bachelor's degree in Data Management, Information Systems, Finance, Business, or a related field.<br> 5+ years of experience in data governance, data management, or data quality, including 2+ years in financial services or another regulated industry.<br> Working knowledge of financial services data regulations and frameworks, including BCBS 239, GDPR, CCPA, SOX, GLBA, and FFIEC guidelines.<br> Hands-on experience with data governance or data catalog platforms such as Collibra, Informatica Axon/EDC, Alation, or similar tools.<br> Experience with data quality frameworks, metadata management, and data lineage concepts.<br> Experience with data classification and sensitive data handling, including PII, MNPI, and confidential data.<br> Experience working across business, risk, compliance, and technology teams, with confidence presenting to senior stakeholders.<br> Eligibility to work in Jordan.<br> Preferred Qualifications Master's degree in Data Management, Information Systems, Finance, Business, or a related field.<br> Proficiency in SQL, with familiarity with data modeling concepts.<br> Experience supporting regulatory exams or audits such as OCC, Fed, FDIC, or equivalent regional regulators.<br> Familiarity with data privacy regulations and privacy-by-design principles.<br> Understanding of the governance implications of cloud data platforms such as Snowflake, AWS, or Azure.<br> CDMP, DGSP, or a similar data governance certification.<br> Please be prepared to share your notice period or earliest available start date.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The incumbent will support Agile delivery, product backlog management, quality assurance, vendor performance monitoring, project documentation, and progress reporting.<br> Work Location<br>HQA<br> Expected duration<br>12 months<br> Duties and Responsibilities<br>Scope of work The Business Analyst will serve as the primary link between healthcare stakeholders, the EMR vendor, and internal technical teams to ensure the successful delivery of the Electronic Medical Records (EMR) system. The role is responsible for eliciting, analyzing, documenting, and validating business, clinical, and functional requirements; conducting business process analysis and Fit-Gap assessments; developing functional specifications and other product documentation; and ensuring that proposed solutions align with UNRWA’s operational and clinical workflows. The Business Analyst will also support solution design, review system configurations, coordinate business validation activities, including System Integration Testing (SIT) and User Acceptance Testing (UAT), and facilitate the resolution of functional issues. Throughout the project lifecycle, the incumbent will work collaboratively with stakeholders to ensure that business needs are accurately translated into high-quality, user-centered digital health solutions that support UNRWA’s strategic objectives. Specific Outputs/Tasks include but not limited to: Key Responsibilities 5.1 Business and Technical Requirements • Engage healthcare professionals, business users, technical teams, and other stakeholders to elicit, analyze, validate, and document business, clinical, operational, and technical requirements. • Translate business and clinical requirements into functional specifications, system requirements, user stories, use cases, process flows, and acceptance criteria. • Ensure that requirements are clear, complete, feasible, testable, prioritized, and aligned with the EMR project objectives. • Maintain requirements traceability from initial identification through development, testing, acceptance, and implementation. • Analyze current clinical and administrative workflows and recommend improvements, standardization, and process optimization. • Identify and document functional gaps, dependencies, assumptions, constraints, and non-functional requirements, including performance, security, availability, usability, and interoperability. 2.2 Agile and Product Backlog Management • Support the Product Lead/Product Owner in establishing, maintaining, and prioritizing the EMR product backlog. • Develop and refine user stories, acceptance criteria, technical tasks, and backlog items in collaboration with business users, technical teams, and the vendor. • Ensure backlog items meet agreed readiness criteria before being included in a sprint. • Facilitate or support Agile/Scrum events, including backlog refinement, sprint planning, daily coordination meetings, sprint reviews, demonstrations, and retrospectives. • Monitor sprint commitments, deliverables, dependencies, impediments, and completion against agreed acceptance criteria. • Support the Product Lead in reviewing and accepting completed backlog items and identifying items requiring rework. • Ensure that sprint outcomes, decisions, action points, and lessons learned are properly documented and followed up. 2.3 System Development Lifecycle • Apply sound knowledge of the full system development lifecycle, including discovery, requirements analysis, solution design, development, integration, testing, deployment, stabilization, and post-implementation support. • Review solution designs and technical specifications to confirm alignment with approved business requirements. • Support change-control processes by assessing the business, technical, schedule, and resource implications of proposed changes. • Coordinate requirements clarification between stakeholders and the vendor throughout the development lifecycle. • Identify delivery risks, gaps, and inconsistencies at an early stage and escalate them to project management with recommended actions. 2.4 Vendor and Deliverables Management • Serve as a key coordination point between the EMR project team and the vendor for requirements, deliverables, testing, and implementation activities. • Review vendor deliverables against contractual requirements, approved specifications, user stories, acceptance criteria, and the agreed implementation plan. • Track vendor commitments, deliverables, action items, defects, dependencies, and due dates. • Participate in vendor meetings, technical discussions, demonstrations, sprint reviews, and deliverable-acceptance activities. • Identify deviations from approved requirements, quality standards, or delivery timelines and support their resolution and escalation. • Maintain clear records of vendor decisions, clarifications, commitments, and outstanding actions. 2.5 Integration and Data Migration • Support the analysis and documentation of integration requirements between the EMR and relevant corporate, clinical, laboratory, reporting, and administrative systems. • Document interface requirements, data flows, data ownership, business rules, field mappings, validation rules, and error-handling requirements. • Collaborate with technical teams and the vendor to ensure secure, reliable, and accurate data exchange. • Support data migration planning, including data mapping, cleansing rules, validation criteria, reconciliation, and migration testing. • Participate in the validation of migrated data and integrated workflows to confirm completeness, accuracy, and usability. 2.6 Testing and Quality Assurance • Develop and maintain test strategies, test plans, test scenarios, test cases, test scripts, and expected results based on approved requirements and acceptance criteria. • Coordinate and support functional testing, integration testing, regression testing, system testing, and user acceptance testing. • Work with healthcare professionals and business users to prepare and execute user acceptance testing. • Record, classify, prioritize, and track defects through resolution, retesting, and closure. • Collaborate with quality assurance teams and the vendor to ensure that the EMR meets functional, clinical, technical, usability, and performance requirements. • Maintain traceability between requirements, test cases, defects, and acceptance decisions. • Support the preparation of test completion reports and recommendations for release readiness and production deployment. 2.7 Implementation, Training, and User Adoption • Support implementation, pilot, rollout, stabilization, and post-go-live activities. • Assess implementation readiness and identify operational, technical, training, and change-management gaps. • Develop user guides, standard operating procedures, training materials, quick-reference guides, and other user-support documentation. • Support or conduct training sessions for end users, super users, and system administrators, as applicable. • Gather and analyze end-user feedback and recommend corrective actions and system improvements. • Provide functional support during implementation and facilitate the timely resolution of user concerns and system issues. • Support adoption monitoring and document lessons learned from pilot and rollout activities. 2.8 User Experience and Usability • Collaborate with UX/UI designers, healthcare professionals, and the vendor to ensure that system interfaces support efficient and intuitive clinical workflows. • Review wireframes, prototypes, and system demonstrations against approved requirements and usability principles. • Facilitate user-feedback sessions and document recommendations for improving system usability, accessibility, and workflow efficiency. • Ensure that approved UX/UI decisions are reflected in the backlog and traced through development and testing. 2.9 Project Reporting and Documentation • Prepare and maintain project documentation, including requirements specifications, process maps, user stories, acceptance criteria, decision logs, meeting minutes, action trackers, test reports, and implementation records. • Support the preparation of weekly, monthly, management, donor, and governance reports. • Monitor and report on backlog status, sprint progress, vendor deliverables, testing progress, defects, risks, issues, dependencies, and milestones. • Maintain project risks, issues, assumptions, dependencies, and decision logs, and follow up on agreed mitigation actions. • Prepare presentation materials, dashboards, status summaries, and decision papers for project governance bodies and management. • Ensure that project documentation is accurate, current, properly version-controlled, and stored in the designated repository.<br> Qualifications/special skills<br>Bachelor's Degree in computer science, information systems, software engineering, health informatics, business information technology, or a related field. Professional certification in business analysis, Agile/Scrum, product ownership, project management, or software testing is highly desirable. Scrum Product Owner, Scrum Master, PMI-PBA, CBAP, PRINCE2, PMP, or equivalent certification would be an asset. Minimum seven (6) years of relevant professional experience. • Relevant professional experience in technical business analysis, digital transformation, software implementation, or information systems projects. • Demonstrated hands-on experience across the system development lifecycle. • Strong practical experience with Agile/Scrum delivery and product backlog management. • Proven experience developing user stories, acceptance criteria, functional specifications, process flows, and test cases. • Experience facilitating backlog refinement, sprint planning, sprint reviews, demonstrations, and retrospectives. • Experience coordinating vendors and reviewing vendor deliverables against agreed requirements and acceptance criteria. • Practical experience in system testing, defect management, quality assurance, and user acceptance testing. • Experience with system integrations, APIs, data mapping, or data migration is highly desirable. • Experience in EMR, healthcare information systems, or other complex enterprise systems is strongly preferred. • Experience preparing management reports, project documentation, presentations, and governance materials.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman. • The consultancy is for local candidates. • The selected candidate will receive a monthly remuneration that is amounting to JOD 1,190.44 for every fully completed month. • The duration of the Contract is for 12 months, and the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the Senior Project Manager (Health Info Sys).<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>SRD Center is seeking a qualified Gender / Women s Economic Empowerment Specialist to contribute to a proposed final external evaluation of a development programme in Madaba Governorate, Jordan. The programme focuses on strengthening women s participation in economic opportunities related to cultural heritage, tourism, crafts, entrepreneurship, creative industries, and local economic development, while also promoting gender-responsive municipal and local development approaches. The specialist will provide technical expertise on gender equality and women s economic empowerment and contribute to the design, data collection, analysis, and reporting of the evaluation. Tasks: • Provide technical expertise on gender equality and women s economic empowerment throughout the evaluation. • Contribute to development of the evaluation methodology, evaluation matrix, indicators, and data collection tools. • Assess the relevance and effectiveness of programme approaches intended to strengthen women s entrepreneurship and economic participation. • Examine barriers and opportunities affecting women s participation in heritage, tourism, entrepreneurship, and local economic activities. • Conduct and/or support interviews, focus group discussions, and consultations with women beneficiaries, entrepreneurs, artisans, producers, programme stakeholders, and institutions. • Assess participant experiences, perceived benefits, barriers to participation, market-access outcomes, and sustainability prospects. • Analyse the extent to which the programme strengthened women s skills, confidence, business readiness, networks, and access to economic opportunities. • Assess the gender sensitivity, inclusiveness, accessibility, and appropriateness of programme interventions. • Review gender-responsive approaches to municipal planning, tourism development, institutional capacity-building, and local development. • Identify any unintended positive or negative effects affecting women or other groups. • Contribute to analysis of sustainability, institutional ownership, and opportunities for strengthening future programmes. • Support preparation of evaluation findings, conclusions, lessons learned, and recommendations. • Ensure gender-sensitive, participatory, ethical, confidential, and inclusive approaches are applied during data collection and analysis.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in gender studies, social sciences, development studies, economics, business development, community development, or another relevant field.</li><li>Demonstrated professional experience in:<ul><li>Women s economic empowerment;</li><li>Gender equality;</li><li>Entrepreneurship development;</li><li>Inclusive economic development;</li><li>Community-based development or related fields.</li></ul></li><li>Proven experience applying gender-sensitive research, monitoring, and evaluation methodologies.</li><li>Experience conducting stakeholder consultations, interviews, focus group discussions, and gender analysis.</li><li>Demonstrated understanding of barriers affecting women s participation in economic activities.</li><li>Experience related to tourism, cultural heritage, local economic development, entrepreneurship, or women-led businesses is highly desirable.</li><li>Strong analytical, communication, facilitation, and report-writing skills.</li><li>Experience with development programmes implemented by international organizations, donors, NGOs, municipalities, or public institutions is an advantage.</li><li>Experience in Jordan or the MENA region is desirable.</li><li>Ability to work effectively within a multidisciplinary evaluation team.</li></ul>