وظائف مدرب لياقة بدنية في الأردن

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Deliver exceptional and personalized service in accordance with Accor standards.<br> Ensure guests receive prompt, courteous, and professional service at all times.<br> Handle guest requests, concerns, and complaints efficiently, escalating when necessary.<br> Maintain a visible presence in the outlet to ensure guest satisfaction throughout service.<br> Supervise daily outlet operations during assigned shifts.<br> Ensure the outlet is properly prepared before opening and maintained throughout service.<br> Coordinate table assignments and monitor service flow.<br> Verify that all food and beverage items are served according to established quality and presentation standards.<br> Ensure opening, closing, and side duties are completed accurately.<br> Monitor cleanliness, hygiene, and organization of the outlet. Lead, motivate, and support captains, waiters/waitresses, and hostesses during operations.<br> Coach team members to improve service standards and product knowledge.<br> Monitor staff performance and provide constructive feedback.<br> Promote teamwork and maintain a positive working environment.<br> Ensure compliance with HACCP, food safety, hygiene, and sanitation standards.<br> Follow all company policies and local health and safety regulations.<br> Report maintenance issues and safety hazards immediately.<br> Ensure proper handling of equipment and company assets.<br> Assist with inventory control and stock requisitions.<br> Support cash handling and POS procedures when required.</p> <h4>Qualifications</h4> <ul> <li>Diploma or degree in hospitality management or a related field is preferred.</li> <li>Minimum 3–5 years of food & beverage experience in a luxury or upscale hotel.</li> <li>At least 1–2 years of supervisory experience in restaurant operations.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong leadership and team management abilities.</li> <li>Sound knowledge of food and beverage service standards.</li> <li>Experience using POS systems (Micros/Simphony preferred).</li> <li>Good command of English; additional languages are an advantage.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p> <h4>About the role</h4> <p>Our Assistant Food & Beverage Outlet Manager supports the Food & Beverage Outlet Manager in leading the daily operations of one of our Food & Beverage outlets, ensuring exceptional service, operational excellence, and memorable dining experiences. You will play an active role in developing the team, driving guest satisfaction, and maintaining the high standards of quality and hospitality that define Four Seasons.</p> <h4>What you will do:</h4> <ul> <li>Support the daily operation of the outlet, ensuring exceptional guest service and adherence to Four Seasons standards.</li> <li>Lead by example by being highly visible on the floor, engaging with guests, anticipating their needs, and creating personalized dining experiences.</li> <li>Assist in maximizing outlet revenue through effective table management, reservation planning, and operational efficiency during peak business periods.</li> <li>Build lasting relationships with guests by recognizing preferences, encouraging repeat visits, and ensuring memorable experiences.</li> <li>Respond promptly and professionally to guest feedback, concerns, and special requests, taking ownership to achieve complete guest satisfaction.</li> <li>Supervise, coach, and motivate the outlet team, ensuring high standards of service, product knowledge, grooming, and professional conduct.</li> <li>Support the planning and execution of special events, promotions, and menu initiatives in collaboration with the culinary and beverage teams.</li> <li>Maintain the highest standards of cleanliness, presentation, safety, and maintenance throughout the outlet by conducting regular inspections.</li> <li>Assist in controlling labor costs, operating expenses, purchasing, and inventory to achieve departmental financial objectives.</li> <li>Monitor service quality and identify opportunities to enhance operational efficiency and the overall guest experience.</li> <li>Work collaboratively with Culinary, Stewarding, Housekeeping, Engineering, and other hotel departments to ensure seamless operations.</li> <li>Participate in daily briefings, departmental meetings, and training sessions while fostering a positive and collaborative team environment.</li> </ul> <h4>What you will bring:</h4> <ul> <li>Previous supervisory or management experience in a luxury hotel, fine dining restaurant, or upscale Food & Beverage operation.</li> <li>A genuine passion for hospitality and delivering exceptional guest experiences.</li> <li>Strong leadership and coaching skills with the ability to motivate, develop, and inspire a diverse team.</li> <li>Excellent communication and interpersonal skills with the confidence to engage with guests and colleagues at all levels.</li> <li>Strong organizational, problem-solving, and decision-making abilities in a fast-paced environment.</li> <li>Financial awareness with experience supporting labor management, cost control, purchasing, and inventory.</li> <li>Excellent command of English; additional language skills are considered an advantage.</li> <li>Flexibility to work evenings, weekends, and public holidays based on operational requirements.</li> </ul> <h4>What we offer:</h4> <ul> <li>Competitive salary and benefits package.</li> <li>Opportunities for professional development and career growth.</li> <li>A supportive and collaborative work environment.</li> <li>Training programs designed to enhance your leadership and hospitality expertise.</li> <li>Employee wellness and recognition programs.</li> <li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li> </ul> <h4>Schedule & hours:</h4> <p>Full-time job.</p> <p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>Our <b>Assistant Food &amp; Beverage Outlet Manager</b> supports the Food &amp; Beverage Outlet Manager in leading the daily operations of one of our Food &amp; Beverage outlets, ensuring exceptional service, operational excellence, and memorable dining experiences. You will play an active role in developing the team, driving guest satisfaction, and maintaining the high standards of quality and hospitality that define Four Seasons.</p><br><br><p><b>What you will do:</b></p><br><br><ul><li>Support the daily operation of the outlet, ensuring exceptional guest service and adherence to Four Seasons standards.</li><li>Lead by example by being highly visible on the floor, engaging with guests, anticipating their needs, and creating personalized dining experiences.</li><li>Assist in maximizing outlet revenue through effective table management, reservation planning, and operational efficiency during peak business periods.</li><li>Build lasting relationships with guests by recognizing preferences, encouraging repeat visits, and ensuring memorable experiences.</li><li>Respond promptly and professionally to guest feedback, concerns, and special requests, taking ownership to achieve complete guest satisfaction.</li><li>Supervise, coach, and motivate the outlet team, ensuring high standards of service, product knowledge, grooming, and professional conduct.</li><li>Support the planning and execution of special events, promotions, and menu initiatives in collaboration with the culinary and beverage teams.</li><li>Maintain the highest standards of cleanliness, presentation, safety, and maintenance throughout the outlet by conducting regular inspections.</li><li>Assist in controlling labor costs, operating expenses, purchasing, and inventory to achieve departmental financial objectives.</li><li>Monitor service quality and identify opportunities to enhance operational efficiency and the overall guest experience.</li><li>Work collaboratively with Culinary, Stewarding, Housekeeping, Engineering, and other hotel departments to ensure seamless operations.</li><li>Participate in daily briefings, departmental meetings, and training sessions while fostering a positive and collaborative team environment.</li></ul><p><b>What you will bring:</b></p><br><br><ul><li>Previous supervisory or management experience in a luxury hotel, fine dining restaurant, or upscale Food &amp; Beverage operation.</li><li>A genuine passion for hospitality and delivering exceptional guest experiences.</li><li>Strong leadership and coaching skills with the ability to motivate, develop, and inspire a diverse team.</li><li>Excellent communication and interpersonal skills with the confidence to engage with guests and colleagues at all levels.</li><li>Strong organizational, problem-solving, and decision-making abilities in a fast-paced environment.</li><li>Financial awareness with experience supporting labor management, cost control, purchasing, and inventory.</li><li>Excellent command of English; additional language skills are considered an advantage.</li><li>Flexibility to work evenings, weekends, and public holidays based on operational requirements.</li></ul><p><b>What we offer:</b></p><br><br><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career growth.</li><li>A supportive and collaborative work environment.</li><li>Training programs designed to enhance your leadership and hospitality expertise.</li><li>Employee wellness and recognition programs.</li><li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li></ul><p><b>Schedule &amp; hours:</b></p><br><br><ul><li>Full-time job.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>Our Restaurant &amp; Bar Manager (Resto-Bar Manager) is responsible for the overall management, profitability, guest satisfaction, and operational excellence of the restaurant and bar. This role oversees daily operations, leads and develops the service and bar teams, ensures compliance with health and safety regulations, drives revenue growth, and delivers an exceptional dining and beverage experience aligned with the brand standards.</p><br><br><br><p><b>What you will do:</b></p><br><br><p><b>Beverage Service Management</b></p><br><br><ul><li>Lead and oversee all bar operations, ensuring the delivery of exceptional beverage experiences and service standards.</li><li>Lead the design, implementation, and continuous enhancement of beverage manuals, Seasonal beverage menus, cocktail menus, wine selections, and promotional strategies to optimize operational consistency, guest engagement, and profitability.</li><li>Train, coach, and develop bartenders and bar service team members on product knowledge, mixology techniques, sales skills, and guest engagement.</li><li>Ensure the highest standards of beverage preparation, presentation, service delivery, consistency, and quality across all shifts in accordance with brand standards and operational requirements.</li><li>Optimize fast moving items availability, inventory and cost efficiency.</li><li>Drive beverage revenue and profitability by analyzing sales performance, identifying growth opportunities, and implementing strategic upselling, menu engineering, pricing, and promotional initiatives that enhance both guest experience and commercial results.</li><li>Maintain exceptional standards of bar presentation, cleanliness, organization, and equipment maintenance to support operational excellence and an outstanding guest experience.</li><li>Safeguard beverage assets and ensure accurate inventory reconciliation, stock accountability, and financial controls.</li><li>Oversee and enforce compliance with responsible alcohol service standards, health and safety regulations, and licensing requirements, ensuring operational integrity, regulatory compliance, and a safe environment for guests and team members.</li></ul><br><p><b>Food Service Management</b></p><br><br><ul><li>Oversee the daily operations of the restaurant, ensuring efficient service delivery and exceptional guest experiences and consistently high service standards.</li><li>Ensure compliance with established food service standards, operational procedures, and brand requirements.</li><li>Collaborate with the culinary team to maintain food quality, consistency, presentation, and menu execution.</li><li>Ensure effective coordination between kitchen and service teams to support seamless operations</li><li>Handle guest feedback, complaints, and service recovery professionally to ensure complete guest satisfaction.</li><li>Collaborate closely with the Executive Chef and Food &amp; Beverage leadership to develop complementary food and beverage pairings and enhance the overall dining experience.</li><li>Monitor restaurant operations to ensure service efficiency, product quality, cleanliness, and compliance with Four Seasons standards.</li><li>Observe the condition of restaurant facilities and equipment, recommending improvements when needed to maintain a luxury environment.</li><li>Monitor dining room performance, reservation management, table turnover, and guest flow to optimize revenue opportunities.</li><li>Analyze food sales performance and recommend improvements to menu offerings, pricing strategies, and service delivery.</li><li>Manage food cost controls through effective inventory management, waste reduction initiatives, and portion control measures.</li><li>Support the planning and execution of promotions, special events, and seasonal food-related initiatives.</li><li>Maintain the highest standards of food safety, hygiene, sanitation, and regulatory compliance.</li><li>Select, train, coach, motivate, evaluate, and develop team members to achieve exceptional performance and uphold Four Seasons service standards.</li><li>Control labor costs and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory management, and cash controls.</li><li>Conduct daily briefings and regular departmental meetings to communicate operational updates, promote engagement, and support continuous learning.</li><li>Attend operational meetings to ensure effective communication and collaboration with other hotel departments.</li><li>Foster a positive, collaborative, and high-performing team culture built on coaching, accountability, and continuous development.</li><li>Adhere to company policies, grooming standards, and performance expectations.</li><li>Ensure compliance with Four Seasons Category One and Two Work Rules and Standards of Conduct (EmPact).</li></ul><br><p><b>What you bring:</b></p><br><br><ul><li>High School Diploma or equivalent; a degree or diploma in Hospitality Management or a related field is preferred.</li><li>Minimum 5–7 years of experience in restaurant, bar, or hospitality operations.</li><li>At least 2–3 years in a leadership role within luxury hospitality or a high-volume restaurant or bar environment.</li><li>Strong knowledge of food and beverage operations, including mixology and wine service.</li><li>Proficiency in POS systems, inventory management, and financial reporting.</li><li>A results-oriented and highly organized professional with strong decision-making abilities, capable of performing effectively under pressure while demonstrating adaptability, resilience, and a consistently professional appearance and demeanour.</li><li>Brings strong guest experience management and service excellence through effective problem solving, relationship building, and exceptional communication skills that foster exceptional guest experience.</li><li>Leverages strong expertise in food and beverage operations, quality assurance, health and safety compliance, and event management to ensure efficient operations and exceptional guest experiences.</li><li>Exhibit strong financial acumen, revenue management, cost control, commercial awareness, and strategic thinking to drive profitability, optimize business performance, and support sustainable growth.</li><li>Provides effective team leadership by fostering employee engagement, delivering coaching and development, managing performance, and resolving conflicts to build a motivated, high-performing workforce.</li><li>Driven by a passion for crafting exceptional beverage experiences and creating memorable moments that exceed guest expectations.</li><li>Outstanding interpersonal and communication skills, with the ability to engage effectively with diverse guests and teams; fluency in English (required), and Arabic.</li><li>Flexible and adaptable to varying work schedules, including evenings, weekends, and holidays, in a dynamic hospitality environment.</li></ul><br><p><b>What we offer:</b></p><br><br><ul><li>Competitive salary, wages, and a comprehensive benefits package.</li><li>Excellent training and career development opportunities.</li><li>Employee Travel Program (after completing six months of service, eligible employees receive complimentary nights at Four Seasons properties worldwide).</li><li>Complimentary meals during shifts.</li><li>A collaborative, supportive, and inclusive work environment.</li><li>Many other exciting employee benefits and recognition programs.</li></ul><br><p><b>Schedule &amp; hours:</b></p><br><br><ul><li>Full-time position.</li><li>Scheduled days and hours may vary based on operational needs.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking an experienced Engineering Manager for our AI Product &amp; Platform team, a pivotal role that combines technical acumen with leadership skills. This position offers a unique opportunity to lead innovative projects that will shape the future of AI technologies within our organization. As the Engineering Manager, you will be responsible for guiding a talented team of engineers, fostering a collaborative environment, and ensuring the successful delivery of AI solutions that drive business value.</p><p>In this dynamic role, you will have the chance to influence the strategic direction of our AI initiatives. You will work closely with cross-functional teams, including product management and data science, to align engineering efforts with business goals. Your leadership will not only enhance team performance but also contribute to the overall growth of our AI capabilities. We prioritize a culture of continuous learning and professional development, providing ample opportunities for you to expand your skills and advance your career.</p><p>Joining our team means becoming part of a forward-thinking organization that values innovation and creativity. We are committed to supporting our employees' career progression through mentorship programs and training workshops. As the Engineering Manager, you will play a crucial role in shaping the future of our AI platform, making a significant impact on our product offerings and customer satisfaction.</p><p><b>Responsibilities:</b></p><ol><li>Lead and manage a team of engineers, providing guidance and support to ensure high-quality deliverables while fostering a positive team culture.</li><li>Develop and implement engineering best practices, processes, and methodologies to enhance productivity and efficiency within the AI product development lifecycle.</li><li>Collaborate with product managers and stakeholders to define project scopes, timelines, and deliverables, ensuring alignment with strategic business objectives.</li><li>Oversee the architecture and design of AI systems, ensuring scalability, reliability, and performance while utilizing the latest technologies.</li><li>Drive continuous improvement initiatives by analyzing team performance metrics and implementing solutions to optimize workflows and enhance team collaboration.</li><li>Facilitate technical discussions and decision-making processes, ensuring that the team remains focused on delivering innovative solutions that meet customer needs.</li><li>Mentor and coach team members, providing opportunities for skill development and career advancement within the organization.</li><li>Stay current with industry trends and emerging technologies in AI, integrating relevant advancements into the team's projects and initiatives.</li><li>Manage project budgets and resources effectively, ensuring that engineering efforts are aligned with financial and operational goals.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proven experience in managing engineering teams, with a strong focus on AI technologies.</li><li>Expertise in software development methodologies, including Agile and DevOps practices.</li><li>Strong analytical and problem-solving skills to effectively address complex engineering challenges.</li><li>Excellent communication and interpersonal skills to facilitate collaboration across teams and stakeholders.</li><li>Ability to drive strategic initiatives and influence cross-functional teams towards achieving business goals.</li><li>Proficiency in programming languages commonly used in AI development, such as Python or Java.</li><li>Experience with cloud computing platforms and tools that support AI and machine learning applications.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>VirtuStaff is seeking an experienced and hands-on Regional Sales Manager to join its Jordan-based pre-launch team and build the company’s commercial operations ahead of its GCC launch. The role will lead a cross-country sales structure consisting of inside-sales officers in Egypt and a Business Development &amp; Partnerships Manager in the UAE. The successful candidate will establish the sales process, manage incoming digital leads, develop the team, maintain CRM and pipeline discipline, oversee forecasts, support strategic opportunities and ensure that sales convert into paying clients, active remote-agent seats and retained recurring revenue. This position will work directly with the Founders and collaborate closely with Marketing, HR, Operations and Technology.</p><p>Key Responsibilities</p><ul><li>Build and manage VirtuStaff’s launch-stage sales process and commercial plan.</li><li>Lead, coach and evaluate the Egypt Sales Officers and UAE Business Development &amp; Partnerships Manager.</li><li>Manage the distribution and follow-up of high-volume UAE digital leads.</li><li>Establish lead-response standards, qualification rules, sales scripts and follow-up procedures.</li><li>Conduct daily sales briefings, weekly pipeline reviews and regular call coaching.</li><li>Maintain accurate CRM records, pipeline stages, forecasts and source attribution.</li><li>Monitor conversion from lead through meeting, proposal, payment, client activation and active seats.</li><li>Support strategic, high-value and multi-seat corporate opportunities.</li><li>Oversee affiliate and corporate-partnership performance in coordination with the UAE team.</li><li>Protect approved pricing, payment terms and service scope.</li><li>Coordinate with HR and Operations to ensure that sales commitments match candidate availability and delivery capacity.</li><li>Monitor client handover, early satisfaction, retention and account-expansion opportunities.</li><li>Provide management with clear weekly and monthly commercial reports.</li></ul><p><br></p><p>The position is responsible for one unified commercial system covering high-volume inside sales, UAE partnerships and selected strategic accounts. Success is measured through collected revenue, net seat growth and client retention</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>four to seven years of B2B sales experience, including at least two years managing salespeople.</li><li>Experience in SaaS, HR technology, outsourcing, recruitment, BPO, managed services or recurring professional services is strongly preferred.</li><li>Proven experience managing a measurable sales funnel, targets, pipeline and forecast.</li><li>Experience leading inside-sales teams and coordinating remote or cross-country employees.</li><li>Strong CRM, reporting and sales-data discipline.</li><li>Strong coaching, call-review and performance-management ability.</li><li>Experience with GCC or UAE clients and business decision-makers.</li><li>Understanding of recurring revenue, client activation, retention, churn and account expansion.</li><li>Experience managing affiliate, referral or corporate-partnership channels is an advantage.</li><li>Strong qualification, negotiation and commercial judgment.</li><li>Professional Arabic and English communication.</li><li>Ability to work full-time from the VirtuStaff office in Jordan.</li><li>Comfortable working in a fast-moving pre-launch environment with direct Founder involvement.</li></ul><p><br></p><p>These requirements reflect the experience level stated in the original manual, including 4–7 years in B2B sales, people-management experience, GCC exposure and strong CRM and forecasting capabilities.</p></div>

<p>Perform, coordinate and execute sales activities for assigned dealt accounts, overview and monitor the market and the competitors to ensure established Etihad sales targets are reached contributing to Etihad s profitability objectives achievement.</p><p>Establish, develop and maintain business relationships with assigned and prospective accounts to generate revenues for the organization using modern nurturing techniques.</p><p>Communicate and meet regularly with relevant accounts to inform about new products, services and promotions to increase sales in order to reach the expected sales target.</p><p>Build your status as a trusted advisor to ensure a long-lasting fruitful business relationship with major accounts.</p><p>Research, gather, share and analyze competitor, market and wider industry information to define the best-selling approach to increase Etihad market share and visibility.</p><p>Cooperate with global sales enablement to determine the best promotion sales techniques.</p><p>Communicate and regularly meet with accounts to inform about new products and promotions to ensure the best and most updated value proposal is timely communicated to the market.</p><p>Coordinate and draft contractual agreements with accounts to ensure customer requirements are captured effectively and in compliance with existing policies.</p><p>Interacting with various regional and HQ stakeholders.</p><p>Represent Etihad in client meetings or external events when required.</p><p>Lead and initiate the strategy in developing any new station/territories, be the primary point of contact for GSA (if any), Lead country or area commercial projects as defined by the department</p><p>To act as a coach/mentor for any new Sales Rep in the Country or Region, supporting the new joiner by establishing a training plan, accompanying them on initial client visits, supporting in familiarization with internal tools and processes, and being a day to day point of reference</p><p>Define, agree and execute plan of sales activity to ensure targets are reached using all the available tools, data and insights provided by Sales Strategy and Planning</p><p>Analyze the market potential to determine the value of existing and prospective customers in terms of sales opportunities and use the sales toolkit to convert them to Revenue premium.</p><p>Collect, review and consolidate information to support the identification of intervention areas for the regional business development to ensure sales target achievement and introduction of new products and services relevant to your customer.</p><p>Negotiate and manage commercial agreements with assigned accounts to ensure sales can be closed, respecting corporate guidelines and indications.</p><p>Complete all Etihad commercial training and act as a thought leader in your area of specialism.</p><p>Maintain the customer data current in Etihad s CRM tool.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree with 4 years of relevant experience in sales</p><p>Relevant commercial and analytical work experience</p><p>Ability to lead a team, including coaching and mentoring</p><p>Understanding of strategic topics and prioritization of projects</p><p>Ability to represent the station/country, including ability to collect, sort and present information to different audiences</p><p>Managing multiple stakeholders from various departments to achieve our goals</p><p>This position requires a mix of sales acumen, customer service excellence, and industry knowledge to effectively represent the airline and drive revenue</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Responsible for leading and coordinating digital banking projects and Agile delivery activities within the banking and financial services industry.<br> Collaborate closely with cross-functional teams including business, IT, operations, compliance, and external vendors to ensure successful delivery of digital initiatives aligned with business objectives and customer expectations.<br> Facilitate Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives while supporting teams in adopting Agile best practices and continuous improvement culture.<br> Work closely with product owners and stakeholders to prioritize requirements, manage project backlogs, and ensure clear communication across teams.<br> Monitor project timelines, deliverables, risks, dependencies, and escalations while providing regular management reporting and status updates.<br> Support issue resolution, testing coordination, and delivery governance to ensure smooth project execution in fast-paced banking environments.<br> Drive digital transformation and innovation initiatives across mobile banking, onboarding, payments, customer experience, and digital channels while ensuring compliance with banking standards and operational excellence.<br> Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives to ensure effective team collaboration and performance.<br> Coach and guide teams in Agile principles, best practices, and Scrum frameworks to foster a culture of self-organization and accountability.<br> Work closely with product owners to define and prioritize the product backlog, ensuring clarity and shared understanding among team members.<br> Help resolve impediments and challenges faced by the team to ensure smooth progress toward project goals.<br> Collaborate with stakeholders and management to foster open communication regarding project status, risks, and opportunities for improvement.<br> Promote continuous improvement by encouraging reflection and adaptation within teams and by implementing best practices in Agile methodologies.<br> Monitor team performance and progress, providing metrics and reports to stakeholders to assess team health and effectiveness.<br> Support and mentor team members, encouraging skill development and fostering a positive work environment.<br> Bachelor's degree in computer science, business administration, or a related field.<br> 5+ years of experience as a Scrum Master or in a similar role, preferably within the banking or financial services industry.<br> Deep understanding of Agile methodologies, particularly Scrum, and experience in Agile project management.<br> Skilled in stakeholder management, Agile delivery, project coordination, team collaboration, risk management, vendor coordination, and continuous process improvement with strong focus on customer-centric digital solutions and service excellence Strong understanding of the payments &amp; banking services.<br> Certification as a Scrum Master (CSM, PSM, or any equivalent Project management certification) is highly desirable.<br> Proven experience leading teams in delivering successful projects in a fast-paced environment.<br> Excellent communication, facilitation, and interpersonal skills.<br> Strong analytical and problem-solving abilities.<br> Ability to influence and drive change within teams and organizations.<br> Commitment to fostering a culture of continuous improvement and innovation.<br></span> </div>

<p><h4>Description</h4> <p>COGNNA is a fast-growing cybersecurity startup revolutionizing how businesses manage their security operations. Our innovative SaaS platform provides organizations with the tools to detect, prevent, and respond to cyber threats with ease. Headquartered in Riyadh, Saudi Arabia, COGNNA is on a mission to empower businesses locally and internationally to build resilient and cost-effective cybersecurity operations.</p> <p>We are looking for a highly skilled Senior Technical Support Engineer to serve as the ultimate escalation point for our clients' technical issues. In this role, you will focus entirely on ensuring the seamless agent deployment, functionality efficiency, and health of our platform. You will troubleshoot complex system environments, lead agent installations, and conduct client training sessions.</p> <h4>Key responsibilities</h4> <ul> <li><strong>Advanced technical troubleshooting:</strong> Act as the Tier 2/Escalation point for complex technical issues, diagnosing and resolving deep-rooted system, network, and software problems for our clients.</li> <li><strong>Agent installation & management:</strong> Guide clients through, and directly execute, the deployment and configuration of software agents (e.g., EDR, monitoring tools) across diverse enterprise environments (Windows, Linux, Kubernetes, etc.).</li> <li><strong>Client training & onboarding:</strong> Design and deliver comprehensive technical training sessions to ensure clients are fully equipped to utilize and maintain our solutions.</li> <li><strong>Escalation & communication management:</strong> Lead communications with key client stakeholders (including technical champions) during high-priority technical roadblocks, translating complex issues into clear, actionable updates.</li> <li><strong>Knowledge & process improvement:</strong> Author detailed knowledge base (KB) articles and standard operating procedures (SOPs) to streamline future installations and troubleshooting steps.</li> <li><strong>Team mentorship:</strong> Coach and guide junior support staff on advanced troubleshooting techniques and client management.</li> </ul> <h4>Requirements</h4> <ul> <li>5+ years in enterprise technical support, field engineering, or a highly technical, customer-facing B2B SaaS role.</li> <li>Strong skills in managing and fixing major enterprise operating systems, especially Windows, Linux, and macOS.</li> <li>Strong understanding of public cloud platforms (AWS, Azure, or GCP) to support and fix software setups in cloud and hybrid environments.</li> <li>Strong understanding of network setups and protocols, including TCP/IP, DNS, ICMP, and firewalls, with the ability to use network tools to fix connectivity and installation blocks.</li> <li>Skilled in PowerShell and Shell scripting (Bash) to automate troubleshooting and handle large-scale software deployments.</li> <li>Good general understanding of cybersecurity products (like EDR, SIEM, or XDR) only from an installation, system compatibility, and setup standpoint.</li> <li>Great ability to break down deployment failures, read complex log files, and copy complex client environments in a test lab.</li> <li>Strong verbal and written communication skills, with the professionalism needed to deliver training and lead important talks during onsite client visits.</li> </ul> <h4>Benefits</h4> <ul> <li>Competitive package – salary, equity options, and saving plan</li> <li>Flexible & remote – work from anywhere with an outcomes-first culture</li> <li>Team of experts – work with designers, engineers, and security professionals solving real-world problems</li> <li>Growth-focused – your ideas ship, your voice counts, your growth matters</li> <li>Global impact – build products that protect critical systems and data</li> </ul></p><p></p>

<p><h4>Description</h4> <p>COGNNA is a fast-growing cybersecurity startup revolutionizing how businesses manage their security operations. Our innovative SaaS platform provides organizations with the tools to detect, prevent, and respond to cyber threats with ease. Headquartered in Riyadh, Saudi Arabia, COGNNA is on a mission to empower businesses locally and internationally to build resilient and cost-effective cybersecurity operations.</p> <p>We are looking for a highly skilled Senior Technical Support Engineer to serve as the ultimate escalation point for our clients' technical issues. In this role, you will focus entirely on ensuring the seamless agent deployment, functionality efficiency, and health of our platform. You will troubleshoot complex system environments, lead agent installations, and conduct client training sessions.</p> <h4>Key responsibilities</h4> <ul> <li><strong>Advanced technical troubleshooting:</strong> Act as the Tier 2/Escalation point for complex technical issues, diagnosing and resolving deep-rooted system, network, and software problems for our clients.</li> <li><strong>Agent installation & management:</strong> Guide clients through, and directly execute, the deployment and configuration of software agents (e.g., EDR, monitoring tools) across diverse enterprise environments (Windows, Linux, Kubernetes, etc.).</li> <li><strong>Client training & onboarding:</strong> Design and deliver comprehensive technical training sessions to ensure clients are fully equipped to utilize and maintain our solutions.</li> <li><strong>Escalation & communication management:</strong> Lead communications with key client stakeholders (including technical champions) during high-priority technical roadblocks, translating complex issues into clear, actionable updates.</li> <li><strong>Knowledge & process improvement:</strong> Author detailed knowledge base (KB) articles and standard operating procedures (SOPs) to streamline future installations and troubleshooting steps.</li> <li><strong>Team mentorship:</strong> Coach and guide junior support staff on advanced troubleshooting techniques and client management.</li> </ul> <h4>Requirements</h4> <ul> <li>5+ years in enterprise technical support, field engineering, or a highly technical, customer-facing B2B SaaS role.</li> <li>Strong skills in managing and fixing major enterprise operating systems, especially Windows, Linux, and macOS.</li> <li>Strong understanding of public cloud platforms (AWS, Azure, or GCP) to support and fix software setups in cloud and hybrid environments.</li> <li>Strong understanding of network setups and protocols, including TCP/IP, DNS, ICMP, and firewalls, with the ability to use network tools to fix connectivity and installation blocks.</li> <li>Skilled in PowerShell and Shell scripting (Bash) to automate troubleshooting and handle large-scale software deployments.</li> <li>Good general understanding of cybersecurity products (like EDR, SIEM, or XDR) only from an installation, system compatibility, and setup standpoint.</li> <li>Great ability to break down deployment failures, read complex log files, and copy complex client environments in a test lab.</li> <li>Strong verbal and written communication skills, with the professionalism needed to deliver training and lead important talks during onsite client visits.</li> </ul> <h4>Benefits</h4> <ul> <li>Competitive package – salary, equity options, and saving plan</li> <li>Flexible & remote – work from anywhere with an outcomes-first culture</li> <li>Team of experts – work with designers, engineers, and security professionals solving real-world problems</li> <li>Growth-focused – your ideas ship, your voice counts, your growth matters</li> <li>Global impact – build products that protect critical systems and data</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Our Mission is to Simplify Life. We are looking to Simplify and automate complex decision-making for customer centric industries, like Utilities, Financial Services, Logistics, and commerce, that drive the world's economies and you have the chance to join the revolution. We are trying to solve huge challenges in today's enterprise that are directly impacting the employee and customer experience.</p><p>What can we promise you:</p><ul><li>You’ll join a global family of awesome, passionate people that are working together to build a sustainable, scalable ecosystem committed to using logic to create a better experience.</li><li>We want you to help us become better. You will be empowered to drive change and innovate.</li><li>That we will invest in you. We will give you the opportunity to master your domain and drive excellence.</li></ul><p><br></p><p>As an Expert Mendix Engineer you will be responsible for providing business process leadership using Mendix to build platforms, modelling software for our products and client deployments, and integrating systems with third parties, collaborating with analysts, product owners, architect and other team members to drive out the technical requirements for a solution.</p><p><br></p><p><br></p><p><b>Main Job Responsibilities:</b></p><ul><li>Leads/participates in design, development, coding, UI, testing, installation and support of software applications, interfaces, tools and services.</li><li>Work with architect and project team to create or update technical specifications and documentation.</li><li>Diagram process design models using Mendix working from requirements documents created by business analysts.</li><li>Provide effort estimates and deliver according to estimates.</li><li>Verify other’s effort estimates and correct them if necessary.</li><li>Review the process design of other team members and provide recommendations.</li><li>Build reusable and custom components that can be leveraged throughout the organization.</li><li>Analyze and work with documentation in UML notation</li><li>Model, develop and assist others in the construction of software using Mendix</li><li>Collaborate with the Technical Support Department in solving production issues and getting new software releases into the production environment</li><li>Participate in appraisal processes of team members.</li><li>Determine and document the impact of process changes and clearly articulate different alternatives.</li><li>Collaborate with the Production Support Department in solving production issues and getting new software releases into the production environment.</li><li>Support on the development of “Proof of Concept” projects as needed.</li><li>Provide guidance and supervision to Mendix, Java, UI and mobile developers belonging to the department.</li><li>Lead the proof of concepts and prototyping solutions.</li><li>Educate the teams on design, construction and implementation using Mendix and Software Development best practices.</li><li>Acting as a technical mentor/coach to all team members.</li><li>Preparing or assisting with the preparation of technical proposals as required.</li><li>Provide technical expertise and direction on solution delivery projects.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Needed Competencies:</b></p><ul><li>Strong coaching and mentoring skills</li><li>Able to work under minimal supervision</li><li>Ability to work in a team environment</li><li>Willing to work with people in remote sites or different time zones</li><li>Leading skills</li><li>Time management skills</li><li>Proactive</li><li>Excellent communication skills</li><li>Problem Solver type</li><li>Innovative and enjoy learning new technologies</li><li>Willing to work in a fast-passed environment</li><li>English Language – Advanced Level</li></ul><p><br></p><p><b>Knowledge, Skills and Abilities:</b></p><ul><li>Strong understanding of the Business Process Management Notation, concepts and applications.</li><li>Strong understanding of the software development cycles, coding, data mapping, user interface development, concepts and applications.</li><li>Worked with BPMN Tools like Camunda or similar.</li><li>Able to analyze and design solutions for provided requirements.</li><li>Able to understand UML notation.</li><li>Firm understanding of IT concepts (web services definition, user interface design and data use modeling).</li><li>Experience on coding backend and frontend using Object Oriented Languages (Java, C#) and Scripting Languages (JavaScript).</li><li>Experience using CSS or Boostrap for user interface development and styling.</li><li>Able to analyze and design solutions for provided requirements.</li><li>Able to understand UML notation.</li><li>Firm understanding of IT concepts (web services definition, user interface design, OO design and data modeling).</li><li>Solid understanding of Microservices Architecture.</li></ul><p><br></p><p><b>Preferences:</b></p><ul><li>Knowledge of programming or scripting languages: C#, Java, JavaScript.</li><li>Utilities industry knowledge.</li><li>UML, XML, Web Services knowledge.</li><li>Certification in BPMN.</li><li>Experience with some Low Code Platform: Mendix, OutSystems, etc.</li><li>Certification on Mendix.</li></ul><p><br></p><p><b>Experience:</b></p><ul><li>8+ years of hands-on experience designing, enhancing and documenting processes and BPMN models using modeling tools.</li><li>8+ years of hands-on experience designing, coding, maintaining software in an Object-Oriented Language.</li><li>Some experience managing small teams.</li><li>Interaction with external systems through web services/interfaces.</li><li>Experience working in Agile/SCRUM methodologies.</li></ul><p><br></p><p><b>Education: </b>Bachelor's degree in Computer Science, Industrial Engineering or Similar.</p><p><br></p><p><b>Travel:</b> Occasional traveling for specific project requirements.</p><p><br></p><p><b>Work Schedule:</b> Avertra's local office schedule.</p></div>

<p><br></p><p>What you'll be doing</p><p><strong>Leadership, Coaching &amp; Team Engagement</strong></p><ul><li>Lead, coach, and engage a team of customer care consultants and senior consultants, fostering a culture of ownership, accountability, and continuous improvement .</li><li>Create a high-energy, resilient team environment capable of operating effectively under pressure and during peak periods.</li><li>Conduct regular one-to-ones, performance reviews, and structured feedback sessions aligned with individual development plans (IDPs).</li><li>Act as a role model for luxury communication standards , professionalism, and customer-centric leadership.</li></ul><p><strong>Performance Management &amp; KPI Ownership</strong></p><ul><li>Own and drive key operational and commercial KPIs including SLA, productivity, quality, resolution rates, CSAT, conversion, and sales contribution .</li><li>Use data and insights to proactively identify performance gaps, root causes, and improvement opportunities.</li><li>Design and implement corrective action plans to improve results and customer outcomes.</li><li>Ensure consistent adherence to brand tone of voice, service standards, and experience guidelines across all channels.</li></ul><p><strong>Commercial Mindset &amp; Sales Enablement</strong></p><ul><li>Drive a selling-in-service mindset , ensuring teams confidently identify and act on upsell, cross-sell, and assisted sales opportunities.</li><li>Support revenue-generating initiatives such as Pay-by-Link, assisted checkout, and campaign execution .</li><li>Balance service excellence with commercial outcomes, contributing directly to customer lifetime value and retention .</li></ul><p><strong>AI, Automation &amp; Digital Enablement</strong></p><ul><li>Actively support and adopt AI-enabled tools , automation initiatives, and chatbot / conversational flow designs.</li><li>Partner with CX, Digital, and AI teams to:</li><ul><li>Improve deflection and self-service journeys</li><li>Reduce repetitive contacts</li><li>Enhance agent productivity through technology</li></ul><li>Champion change management and ensure teams are trained, confident, and engaged with new digital capabilities.</li></ul><p><strong>Stakeholder &amp; Brand Management</strong></p><ul><li>Collaborate closely with multiple brands, retail teams, e-commerce, digital, and operations stakeholders to align on priorities and customer journeys.</li><li>Manage escalations professionally while protecting brand equity and customer trust.</li><li>Act as a key bridge between frontline execution and strategic CX initiatives.</li></ul><p><strong>Reporting, Insights &amp; Continuous Improvement</strong></p><ul><li>Prepare and deliver accurate weekly and monthly performance reports , supported by data-driven insights.</li><li>Analyze customer trends, complaints, VOC feedback, and operational data to recommend improvements.</li><li>Proactively flag systemic issues and contribute to process optimization and journey simplification initiatives.</li></ul><p>What you ll need to succeed</p><p><strong>Experience &amp; Background</strong></p><ul><li>Proven experience in customer care or contact center operations, with prior supervisory or team leadership experience .</li><li>Experience in luxury retail, beauty, fashion, or e-commerce is a strong advantage.</li><li>Demonstrated ability to lead teams in a high-volume, fast-paced environment .</li></ul><p><strong>Capabilities &amp; Skillset</strong></p><ul><li>Strong leadership presence with excellent coaching, communication, and engagement skills.</li><li>Solid understanding of performance management, KPIs, SLAs, and quality frameworks .</li><li>Strong commercial awareness with the ability to drive sales through service.</li><li>High analytical capability with confidence in reporting, data interpretation, and decision-making.</li><li>Exposure to or strong interest in AI, automation, chatbot journeys, and digital CX transformation .</li><li>Hands-on knowledge of Genesys, Salesforce Service Cloud (SFSC), and Sprinklr is a strong plus.</li><li>Exceptional written and verbal communication skills aligned with luxury brand standards .</li></ul><p>What we can offer you</p><p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p><p>We Invite All Applicants to Apply</p><p>It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience in customer care or contact center operations, with prior supervisory or team leadership experience .</li><li>Experience in luxury retail, beauty, fashion, or e-commerce is a strong advantage.</li><li>Demonstrated ability to lead teams in a high-volume, fast-paced environment .</li><li>Strong leadership presence with excellent coaching, communication, and engagement skills.</li><li>Solid understanding of performance management, KPIs, SLAs, and quality frameworks .</li><li>Strong commercial awareness with the ability to drive sales through service.</li><li>High analytical capability with confidence in reporting, data interpretation, and decision-making.</li><li>Exposure to or strong interest in AI, automation, chatbot journeys, and digital CX transformation .</li><li>Hands-on knowledge of Genesys, Salesforce Service Cloud (SFSC), and Sprinklr is a strong plus.</li><li>Exceptional written and verbal communication skills aligned with luxury brand standards .</li></ul>

<p><h4>Description</h4> <p><strong>About Open</strong><br> Open.cx is the AI-native customer support platform built for enterprises that cannot afford slow, expensive, or mediocre support. We automate over 80% of interactions for companies like MoneyGram, Mollie, TicketSwap, and More.com handling voice, email, and web at massive scale with AI that thinks fast and feels human.</p> <p>We are backed by Y Combinator, Pioneer Fund, and X by Unifonic. We recently raised $7M+ and are accelerating from a startup into a global scale-up. Our customers replace entire stacks of legacy tools, cut support costs by up to 12×, and deliver dramatically better experiences to their own customers.</p> <p>We are a small, high-output team that ships fast, works directly with customers, and genuinely cares about the product we are building.</p> <h4>Your role</h4> <p>Open.cx is on a 3–5× ARR year, scaling from a handful of enterprise logos to category-contender status. We need a financial architect to build the foundation for that growth and stay with us all the way through the next decade of scale.</p> <p>Today, finance at Open lives in the founders' heads, a few spreadsheets, and an outsourced accounting partner. Your first mission is to turn that into a structured, compounding system—a single source of truth on revenue, cash, burn, runway, unit economics, and pipeline that the leadership team trusts and acts on every week and that Series A investors will be proud to sign off on.</p> <h4>What you'll do</h4> <p><strong>Year 1+</strong></p> <p><strong>First 100 days</strong></p> <ul> <li>Listen tour: founders, every GTM leader, every customer-facing team. Map how money actually moves today.</li> <li>Stand up the weekly metrics email and the monthly board pack version 1.</li> <li>Clean up the chart of accounts; compress the close to 5 business days.</li> <li>Build the version 1 forecast model that survives contact with reality. Run it weekly.</li> <li>Choose the finance stack (NetSuite or QBO + Stripe/Maxio + Brex/Ramp/Pleo + Pigment/Cube/Mosaic).</li> <li>Diagnose unit economics: AI cost per resolved ticket, gross margin by segment, CAC payback by channel.</li> </ul> <p><strong>Months 4–9</strong></p> <ul> <li>Quarterback the Series A: model, narrative, data room, diligence, term-sheet review.</li> <li>Stand up multi-entity consolidation cleanly (EU/US subsidiaries).</li> <li>Build the pricing and deal-desk function—enterprise contract reviews, custom terms, ASC 606 compliance.</li> <li>Establish board cadence and investor reporting that the next round's leads will trust.</li> </ul> <p><strong>Months 10–18</strong></p> <ul> <li>Hit the targeted ARR WIG. Be the finance leader at the table for every enterprise close.</li> <li>Stand up audit-readiness in advance of Series B.</li> <li>Partner with the CEO on geographic expansion, M&A signals, and pricing 2.0.</li> </ul> <p><strong>Year 2+</strong></p> <ul> <li>Series B prep and close. Finance team scales to 7–12. Audit, tax, treasury, FX programme.</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>Player-coach mindset: you are not above the spreadsheet. You can build the model on a Saturday and present it to a Sequoia partner on Monday. You know you will grow out of this work but not for 12 months, and you are clear-eyed about that.</li> <li>First-principles thinker: you see chaos (disconnected systems, copy-pasted spreadsheets, inconsistent ARR definitions) and your brain draws the clean version.</li> <li>Commercially minded: you are as comfortable in a pricing conversation as in a close. You can read a usage-based contract and tell the AE what to push back on.</li> <li>AI-native: you have already wired AI into your finance workflow (Claude, MCP servers, Pigment, Mosaic, custom automations). You can show us a workflow you built that compressed a finance task by 5–10×. We are an AI company; our finance leader uses AI like our engineers do, as the default, not the exception.</li> <li>Outcomes-driven: you want to move real numbers: runway extended, gross margin lifted, fundraise closed at a better valuation.</li> <li>Sits at any table: you can translate seamlessly between our CEO, an enterprise CFO, a Sequoia partner, and an SDR.</li> </ul> <h4>Bonus points</h4> <ul> <li>Experience at a SaaS company, ideally in infrastructure, AI, or CX.</li> <li>Multi-entity, multi-currency operating experience (especially MENA + EU + US).</li> <li>Lived through one IPO, acquisition, or unicorn round as part of the finance team.</li> <li>Network into top-tier Series A/B investors who would back our next round.</li> <li>Experience with usage-based or hybrid pricing models in B2B SaaS.</li> <li>You contribute publicly on AI-in-finance (posts, talks, GitHub, Substack) even casually.</li> </ul> <h4>Benefits</h4> <h4>What we offer</h4> <ul> <li>YC-backed with real traction; we are in-market, growing, and trusted by enterprise names you know.</li> <li>Outsized career trajectory; early team members grow into leadership as we scale globally.</li> <li>Real ownership; your work will be seen, felt, and talked about company-wide.</li> <li>High-trust team; no politics, no bureaucracy; we move fast and support each other.</li> <li>Competitive compensation; top-of-market salary plus equity and full benefits.</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>About Open</strong><br> Open.cx is the AI-native customer support platform built for enterprises that cannot afford slow, expensive, or mediocre support. We automate over 80% of interactions for companies like MoneyGram, Mollie, TicketSwap, and More.com handling voice, email, and web at massive scale with AI that thinks fast and feels human.</p> <p>We are backed by Y Combinator, Pioneer Fund, and X by Unifonic. We recently raised $7M+ and are accelerating from a startup into a global scale-up. Our customers replace entire stacks of legacy tools, cut support costs by up to 12×, and deliver dramatically better experiences to their own customers.</p> <p>We are a small, high-output team that ships fast, works directly with customers, and genuinely cares about the product we are building.</p> <h4>Your role</h4> <p>Open.cx is on a 3–5× ARR year, scaling from a handful of enterprise logos to category-contender status. We need a financial architect to build the foundation for that growth and stay with us all the way through the next decade of scale.</p> <p>Today, finance at Open lives in the founders' heads, a few spreadsheets, and an outsourced accounting partner. Your first mission is to turn that into a structured, compounding system—a single source of truth on revenue, cash, burn, runway, unit economics, and pipeline that the leadership team trusts and acts on every week and that Series A investors will be proud to sign off on.</p> <h4>What you'll do</h4> <p><strong>Year 1+</strong></p> <p><strong>First 100 days</strong></p> <ul> <li>Listen tour: founders, every GTM leader, every customer-facing team. Map how money actually moves today.</li> <li>Stand up the weekly metrics email and the monthly board pack version 1.</li> <li>Clean up the chart of accounts; compress the close to 5 business days.</li> <li>Build the version 1 forecast model that survives contact with reality. Run it weekly.</li> <li>Choose the finance stack (NetSuite or QBO + Stripe/Maxio + Brex/Ramp/Pleo + Pigment/Cube/Mosaic).</li> <li>Diagnose unit economics: AI cost per resolved ticket, gross margin by segment, CAC payback by channel.</li> </ul> <p><strong>Months 4–9</strong></p> <ul> <li>Quarterback the Series A: model, narrative, data room, diligence, term-sheet review.</li> <li>Stand up multi-entity consolidation cleanly (EU/US subsidiaries).</li> <li>Build the pricing and deal-desk function—enterprise contract reviews, custom terms, ASC 606 compliance.</li> <li>Establish board cadence and investor reporting that the next round's leads will trust.</li> </ul> <p><strong>Months 10–18</strong></p> <ul> <li>Hit the targeted ARR WIG. Be the finance leader at the table for every enterprise close.</li> <li>Stand up audit-readiness in advance of Series B.</li> <li>Partner with the CEO on geographic expansion, M&A signals, and pricing 2.0.</li> </ul> <p><strong>Year 2+</strong></p> <ul> <li>Series B prep and close. Finance team scales to 7–12. Audit, tax, treasury, FX programme.</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>Player-coach mindset: you are not above the spreadsheet. You can build the model on a Saturday and present it to a Sequoia partner on Monday. You know you will grow out of this work but not for 12 months, and you are clear-eyed about that.</li> <li>First-principles thinker: you see chaos (disconnected systems, copy-pasted spreadsheets, inconsistent ARR definitions) and your brain draws the clean version.</li> <li>Commercially minded: you are as comfortable in a pricing conversation as in a close. You can read a usage-based contract and tell the AE what to push back on.</li> <li>AI-native: you have already wired AI into your finance workflow (Claude, MCP servers, Pigment, Mosaic, custom automations). You can show us a workflow you built that compressed a finance task by 5–10×. We are an AI company; our finance leader uses AI like our engineers do, as the default, not the exception.</li> <li>Outcomes-driven: you want to move real numbers: runway extended, gross margin lifted, fundraise closed at a better valuation.</li> <li>Sits at any table: you can translate seamlessly between our CEO, an enterprise CFO, a Sequoia partner, and an SDR.</li> </ul> <h4>Bonus points</h4> <ul> <li>Experience at a SaaS company, ideally in infrastructure, AI, or CX.</li> <li>Multi-entity, multi-currency operating experience (especially MENA + EU + US).</li> <li>Lived through one IPO, acquisition, or unicorn round as part of the finance team.</li> <li>Network into top-tier Series A/B investors who would back our next round.</li> <li>Experience with usage-based or hybrid pricing models in B2B SaaS.</li> <li>You contribute publicly on AI-in-finance (posts, talks, GitHub, Substack) even casually.</li> </ul> <h4>Benefits</h4> <h4>What we offer</h4> <ul> <li>YC-backed with real traction; we are in-market, growing, and trusted by enterprise names you know.</li> <li>Outsized career trajectory; early team members grow into leadership as we scale globally.</li> <li>Real ownership; your work will be seen, felt, and talked about company-wide.</li> <li>High-trust team; no politics, no bureaucracy; we move fast and support each other.</li> <li>Competitive compensation; top-of-market salary plus equity and full benefits.</li> </ul></p><p></p>

<p><strong>Job Title:</strong> Project Assistant</p> <p><strong>Department:</strong> Operations</p> <p><strong>Working time:</strong>&nbsp;Full Time (100%)</p> <p><strong>Contract Type and Duration:</strong> Fixed Term for 10 months</p> <p><strong>Location:</strong> Amman and Zarqa, Jordan</p> <p><strong>Job Purpose</strong></p> <p>The Project Assistant will provide direct support to the implementation of MAG’s Weapons and Ammunition Management (WAM) project activities, including training project delivery. The role is task-oriented and will involve assisting senior staff in administrative, logistical, and field-related duties to ensure the smooth execution of training and operational activities.</p> <p>The position requires a reliable and flexible individual capable of carrying out assigned tasks efficiently across different WAM functions.</p> <p><strong>Principal Responsibilities</strong></p> <p>Training Support</p> <ul> <li>Assist in preparing training venues by arranging materials, equipment, and other logistical requirements.</li> <li>Receive training materials from the logistics team and ensure they are properly organised and available for training sessions.</li> <li>Support trainers and Technical Field Managers during the delivery of training activities.</li> <li>Assist with participant registration, maintain attendance records, and ensure proper documentation during training.</li> <li>Provide general administrative and logistical support throughout training activities.</li> <li>Support WAM staff during field activities, including site visits and technical tasks as required.</li> <li>Assist in preparing, organising, and handling materials and equipment used in WAM activities.</li> <li>Support the tracking, storage, and management of consumables and operational items, and report any shortages to the line manager.</li> <li>Perform data entry and maintain basic records related to project activities.</li> <li>Carry out administrative duties such as filing, document preparation, record maintenance, staff daily attendance tracking, and monthly timesheet support.</li> <li>Maintain organised physical and electronic filing systems.</li> <li>Provide Arabic–English translation support when required.</li> <li>Assist with routine office tasks to ensure the smooth implementation of WAM activities.</li> <li>Drive the project vehicle (van) when required and transport trainees to and from training venues.</li> </ul> <p>Requirements</p> <ul> <li>Must have a good understanding of filing systems and data entry.</li> <li>Must have the ability to read and write in Arabic and in English language.</li> <li>Must be computer literate with Excel, Word, and PowerPoint.</li> <li>Preferably have a good understanding of relevant MAG operational reporting formats.</li> <li>Driving License: Valid driving license to drive a van</li> <li>Experience: At least 1 year of relevant experience in administrative support, training logistics, field activities, or similar roles.</li> <li>Education: Bachelor’s degree in business administration, public Administration, international relations, political science, management, or communications is required or equivalent study and experience.</li> </ul> <p><strong>GENERAL</strong></p> <p>All MAG staff are expected to undertake the following general duties:</p> <ul> <li>Work towards achieving departmental business plan objectives.</li> <li>Work within the framework of MAG’s core values, promoting its ethos and mission statement.</li> <li>Work as part of a team and liaise with other departments to ensure effective communication across the organisation.</li> <li>Ensure familiarity with and adherence to all MAG policies and procedures and the Safeguarding framework.</li> <li>Ensure confidentiality of information as required by MAG policies and procedures.</li> <li>Undertake any other duties appropriate to the post as may be required.</li> <li>Aware of gender mainstreaming and ready to participate in gender awareness courses/training</li> <li>Able to work in a mixed team</li> <li>Undertake and apply learning from appropriate training and development programmes.</li> <li>Understand and uphold the standards outlined in MAG’s Safeguarding Framework, acting with due care and attention to safeguard the wellbeing of anyone that comes into contact with MAG’s work and reporting concerns if they do arise.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p>At JTI we celebrate differences, and everyone truly belongs. <strong>46,000 people from all over the world</strong> are continuously building their unique success story with us.<strong> 83% of employees feel happy </strong> working at JTI.</p><br> <p>To make a difference with us, all you need to do is bring your <strong> human best.</strong></p><br> <p>What will your story be? Apply now! &nbsp;</p><br> <p><strong>Learn more: jti.com</strong></p><br> <span><strong><span>Wholesale Manager</span></strong></span><br> <span>As Wholesale Manager, you will work closely with the Sales Lead to lead and optimize the wholesale business across designated customers, areas and channels. You will drive sales performance, ensure the effective deployment of resources and strengthen relationships with wholesalers. By analysing sell-out data, assessing wholesaler performance and gathering market intelligence, you will identify risks, opportunities and clear strategic actions. This role offers the opportunity to influence key commercial decisions, shape future strategies and develop the capabilities required for broader leadership responsibilities.&nbsp;</span><br> <span><strong>Position:</strong></span><br> <ul> <li><span>Develop and manage sales strategies and sales targets to achieve team sales and distribution objectives and meet volume commitments.</span><br></li> <li><span>Conduct ongoing sales and distribution performance analysis to provide actionable insights for timely and informed management decisions.</span><br></li> <li><span>Build and maintain strong relationships with wholesalers to support volume growth, optimized distribution, balanced stock levels, market insights and effective promotion programs.</span><br></li> <li><span>Deliver accurate and timely reports on market trends, competitor activities and promotion performance on a weekly, monthly and quarterly basis.<br></span></li> <li><span>Recruit, lead, coach and develop the sales team to strengthen capabilities, ensure alignment with business objectives and drive high-performance results.</span><br></li> <li><span>Lead business planning, forecasting and performance reviews to identify risks, opportunities and recommend strategic actions.</span><br></li> <li><span>Collaborate with cross-functional teams to support commercial initiatives and continuous business improvement.</span></li> </ul> <span><strong>Requirements:</strong></span><br> <ul> <li><span>Bachelor’s degree in Business Administration, Marketing or a related field.</span><br></li> <li><span>At least 8 years of experience in sales, trade marketing or wholesale management.</span><br></li> <li><span>Proven expertise in managing wholesalers, distributors and complex trade channels, including route-to-market, inventory, pricing, margins and trade investment.</span><br></li> <li><span>Strong analytical and business planning skills, with experience in sell-in and sell-out analysis, KPI tracking and data-driven decision-making; advanced Excel, PowerPoint and reporting skills.</span><br></li> <li><span>Demonstrated leadership, negotiation and stakeholder management skills, with strong ownership, strategic thinking and proficiency in the local language and English.</span></li> </ul> <p><span><strong>What to expect:</strong></span></p><br> <p><span>Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.</span></p><br> <p>Are you ready to join us? Build your success story at JTI. Apply now!</p><br> <p>Next Steps:</p><br> <p>After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor &gt; Assessment tests &gt; Interviews &gt; Offer. Each step is eliminatory and may vary by role type.</p><br> <p>At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</p><br> </div>

<p><h4>About the role</h4> <p>Our client is looking to hire an experienced brand & trade manager to join their growing team in Amman, Jordan. Operating in the FMCG distribution space and representing a portfolio of multinational brands, they are seeking a commercially driven professional who can bridge strategic brand management with impactful trade execution across both modern and traditional channels.</p> <p>This is a senior individual contributor role with high visibility, offering the opportunity to own brand plans end-to-end, drive trade activations, and work directly with regional distributors and brand principals.</p> <h4>What you'll do</h4> <strong>Brand management</strong> <ul> <li>Develop and implement annual brand plans aligned with principal guidelines and company objectives.</li> <li>Manage brand budgets, track ROI, and ensure responsible allocation of spend.</li> <li>Lead new product launches, including pricing strategy, go-to-market planning, and positioning.</li> <li>Monitor brand performance via sell-in/sell-out data, market share, and consumer insights.</li> <li>Maintain strong relationships with multinational brand principals and uphold brand standards.</li> </ul> <strong>Trade marketing & activations</strong> <ul> <li>Design and execute trade promotions, in-store activations, and visibility programs across all trade channels.</li> <li>Develop and deploy POS materials, planograms, and channel-specific assets in line with brand guidelines.</li> <li>Conduct regular market visits to assess execution quality and identify opportunities for improvement.</li> <li>Track and evaluate the effectiveness of all trade activities, delivering post-promotion analysis and recommendations.</li> <li>Work closely with the sales team to align trade programs with distribution and volume targets.</li> </ul> <strong>Commercial planning & analysis</strong> <ul> <li>Prepare accurate sales forecasts and demand plans in collaboration with the sales and supply chain teams.</li> <li>Develop commercial plans, pricing proposals, and promotional calendars.</li> <li>Manage budgets within approved limits, with clear variance tracking and reporting.</li> <li>Analyze market data, competitive landscape, and category trends to inform strategic decisions.</li> <li>Prepare concise management reports and presentations on brand and trade performance.</li> </ul> <strong>Distributor & stakeholder management</strong> <ul> <li>Serve as the key liaison between the company and brand principals/distributors.</li> <li>Manage joint business plans with key distribution partners, ensuring alignment on targets and activations.</li> <li>Support and coach the sales team on brand messaging, product knowledge, and trade execution tools.</li> </ul> <h4>What we're looking for</h4> <strong>Experience & background</strong> <ul> <li>4–6 years of experience in brand management and/or trade marketing within the FMCG industry — this is non-negotiable.</li> <li>Proven track record of managing multinational brands and collaborating with distributors.</li> <li>Hands-on experience designing and executing trade activations and promotional campaigns.</li> <li>Background in budgeting, forecasting, and commercial planning.</li> <li>Experience working with regional markets is a strong advantage.</li> </ul> <strong>Skills & competencies</strong> <ul> <li>Advanced proficiency in Microsoft Excel (pivot tables, data modelling) and PowerPoint.</li> <li>Strong analytical mindset: you can turn data into clear, actionable recommendations.</li> <li>Excellent project management skills; comfortable handling multiple brands and workstreams simultaneously.</li> <li>Exceptional English communication skills, both written and verbal.</li> <li>Strong interpersonal and stakeholder management skills.</li> <li>Self-starter who thrives working independently in a fast-paced environment.</li> <li>Bachelor's degree in Marketing, Business Administration, or a related field. MBA is a plus.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Zeal Group is an award-winning FinTech organisation offering a variety of products. Established in 2017, we have rapidly expanded to a team of over 700 employees globally. Traze is a subsidiary brand of Zeal Group. Our headquarters are in London and have offices spanning Europe, Asia, North and South Africa, the Middle East, South America and Cyprus is the home of our Technology Hub. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration.</p><p><strong>Role Overview</strong></p><p>We are looking for a commercially driven Sales Team Lead / Sales Manager to lead business growth across key Jordan and MENA markets. This role will be responsible for driving net deposit growth, client acquisition, team performance, and partner-led expansion across the Forex/CFD business. The successful candidate will lead frontline sales execution, coach and manage sales staff, and build strong relationships with retail clients, IBs, affiliates, and strategic partners. The role requires a hands-on leader who understands conversion, retention, trading-client behavior, and local market dynamics in the region.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and manage the sales team to achieve monthly, quarterly, and annual funded account, volume, and revenue targets.</li><li>Drive new client acquisition through direct sales, referrals, IB networks, and affiliate partnerships.</li><li>Build and execute country-level sales plans for Jordan, and UAE in line with wider MENA growth objectives.</li><li>Coach, train, and monitor team members to improve lead conversion, follow-up quality, and client relationship management.</li><li>Track daily sales activity, team productivity, deposit performance, and pipeline quality through CRM reporting.</li><li>Develop strong relationships with high-value prospects, active traders, partners, and business introducers.</li><li>Work closely with marketing, retention, dealing, and customer support teams to improve the full client journey from lead to funded trader.</li><li>Ensure all sales activity follows internal compliance standards, approved scripts, and applicable local market requirements.</li><li>Identify hiring needs, support onboarding, and help build a high-performance sales culture across the region.</li><li>Provide regular market feedback on competitor activity, client objections, product demand, and growth opportunities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>7+ years of sales or business development experience in Forex, CFD, financial services, brokerage, or online trading.</li><li>At least 2 years of experience leading, coaching, or supervising a sales team.</li><li>Strong understanding of retail trading products, client onboarding funnels, deposit behavior, and sales conversion metrics.</li><li>Experience managing direct sales and partner/IB channels.</li><li>Proven ability to achieve acquisition and revenue targets in competitive markets.</li><li>Strong stakeholder management and reporting skills.</li><li>Arabic language ability is strongly preferred; English is required.</li><li>Experience in the Jordan/MENA market is strongly preferred.</li></ul><p><strong>Preferred Profile</strong></p><ul><li>Existing network of IBs, affiliates, trader communities, or regional sales contacts.</li><li>Experience in MetaTrader-based brokerage environments.</li><li>Familiarity with MENA client expectations, relationship-led sales, and fast-response lead handling.</li><li>Comfortable working in a target-driven, performance-led environment.</li></ul><p><strong>What Success Looks Like</strong></p><ul><li>Growth in funded accounts and first-time deposits.</li><li>Higher team conversion from qualified leads to active clients.</li><li>Expansion of regional IB and partner pipelines.</li><li>Strong retention and revenue contribution from managed markets.</li><li>Consistent execution discipline, reporting accuracy, and team development.</li></ul><p></p></section>