وظائف مدير العمليات في الأردن

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The CSM will manage strategic enterprise client relationships, serving as a trusted advisor to senior executives and key decision-makers. Lead complex product implementations and business transformation initiatives, driving successful adoption, commercial growth, and long-term client value. Collaborate with cross-functional and regional stakeholders to deliver large-scale projects, leveraging data-driven insights to inform strategy, optimise performance, and achieve business objectives.</p><p>Core Responsibilities and Accountabilities:</p><p>Client Relationship Management</p><ul><li>Function as the primary post-sale point of contact for assigned clients.</li><li>Build trusted relationships across business and technical stakeholders.</li><li>Understand client objectives, pain points, and strategic priorities.</li><li>Conduct regular business reviews and success planning sessions.</li></ul><p>Success Planning &amp; Value Realization</p><ul><li>Develop and maintain Client Success Plans (CSPs).</li><li>Define measurable client outcomes and track progress.</li><li>Demonstrate business value through data-driven insights and performance reviews.</li><li>Drive achievement of client KPIs and business goals.</li></ul><p>Product Adoption &amp; Growth</p><ul><li>Maximize utilization and adoption of our products and services.</li><li>Identify under-utilized solutions and recommend optimization opportunities.</li><li>Drive revenue realization from newly implemented products.</li><li>Surface qualified sales leads and expansion opportunities for Account Executives.</li></ul><p>Program &amp; Operational Leadership</p><ul><li>Monitor onboarding and implementation progress.</li><li>Orchestrate internal stakeholders across Product, Sales, Risk, Operations, Technical Solutions, and Support.</li><li>Function as an escalation point for critical client issues.</li><li>Ensure client readiness for product launches and changes.</li></ul><p>Business Optimization</p><ul><li>Analyze client performance trends and health metrics.</li><li>Proactively identify opportunities for improvement.</li><li>Provide strategic recommendations using data and industry knowledge.</li><li>Support retention and long-term client growth.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Strong client-centric approach with expertise in stakeholder management, needs analysis, and executive communication. Expertise in lead generation, success planning, data-driven storytelling, product adoption, and consultative client engagement. Strong commercial acumen with critical thinking, advanced problem-solving, and data analytics to deliver strategic outcomes. Proven ability to manage projects, coordinate cross-functional teams, optimise resources, and deliver outcomes within tight timelines.</p><p>Mandatory Skills:</p><ul><li>Bachelor's degree in Computer Science, Technology, Engineering, or a related field (Master's preferred).</li><li>12+ years of experience in Payments, Banking, Financial Services, FinTech, Consulting, and Client Success / Relationship Management</li><li>Regional experience, including working in a faced-paced matrix organisation.</li><li>Excellent communication skills in English (written, verbal, and presentation).</li></ul><p>Preferred Skills:</p><ul><li>Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies.</li><li>An understanding of regional regulations across financial services or payment networks.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Description</strong></p><p>Location: Remote, any MC office location- preference for AMEE region time zone locations</p><p>Position Status: Full-time</p><p>Risk Level: Level 3</p><p>Level 2</p><p>Level 1 (Level 3: Frequent contact with participants, direct contact with children, access to sensitive data, and/or high level of accountability. Level 2: Some contact with participants; unplanned non-direct contact with children . Level 1: Likely to have no contact with participants or sensitive data)</p><p>About Mercy Corps</p><p>Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long-term impact.</p><p>About International Finance (IF) and the Asia, Middle East and Europe (AMEE) Regional Teams</p><p>International Finance supports Mercy Corps operations in award financial management, financial reporting, and compliance with internal policies and procedures. Strong International Finance support is key to the success and delivery of quality programs. The VP of International Finance, in close collaboration with the Deputy Regional Director, Operations, country leadership, the Regional Controller, and the country operations management team, focuses on developing and supporting a high standard of financial management to maximize Mercy Corps emergency responses in a compliant and efficient way.</p><p>The Position</p><p>The Regional Finance Director serves as a member of the International Finance team and the AMEE regional office, supporting the financial management function for the regional portfolio and overseeing the financial management of initiatives led by the AMEE regional teams. The Director plays a key role in advancing strategies and initiatives within the region, ensuring alignment with Mercy Corps internal policies, procedures, and donor regulations. Reporting to the VP of International Finance and the Deputy Regional Director (DRD), Operations, this position collaborates closely with and provides strategic oversight to the Regional Controller to strengthen accounting oversight, financial controls, compliance, and the effective use of financial resources across programs and departments, fostering efficiency and effectiveness.</p><p>Essential Responsibilities</p><p>Financial Management Oversight</p><ul><li>Collaborate with Finance Directors &amp; Managers across the region and with the Regional Controller to support award implementation and financial management, ensuring consistent use of Mercy Corps' financial management best practices.</li><li>Conduct periodic support visits to the country programs following an approved scope of work.</li><li>Monitor the financial performance of the regional portfolio. Identify weaknesses, strengths, risks, and opportunities across the AMEE portfolio, and develop strategies to strengthen financial management systems and practices. Promote a culture of problem-solving and continuous improvement.</li><li>Monthly Reviews of the financial health and risk identification shared with the Regional Senior Leadership Team and VP of International Finance for action.</li><li>Oversee and strengthen risk management processes, ensuring robust performance oversights are in place and developing mitigation strategies to safeguard financial integrity and compliance across country programs</li><li>Proactively identify potential risks and develop mitigation strategies with the Regional Senior Team</li><li>Develop an expertise and maintain current on the rules and regulations of all donors and provide guidance in the area of donor compliance.</li><li>Contribute to discussions on financial policy issues including the maintenance and development of the International Finance Manual.</li></ul><p>Oversight of Regional Controller Functions</p><ul><li>Provide strategic oversight and direction to the Regional Controller function to ensure strong accounting oversight, financial controls, and compliance across country programs and regional operations.</li><li>Collaborate with the Regional Controller to monitor the effectiveness of core accounting processes, including month-end close, balance sheet reconciliations, cash management controls, statutory reporting, and timely resolution of accounting issues.</li><li>Ensure that significant control gaps, audit findings, and compliance risks identified through the Regional Controller function are escalated, tracked, and addressed through clear corrective action plans.</li><li>Promote alignment between the Regional Controller, country finance leads, and corporate finance teams to strengthen consistency in accounting practices, internal controls, and financial reporting standards.</li><li>Support the Regional Controller in identifying capacity gaps, strengthening country-level accounting practices, and contributing to practical solutions that improve financial discipline, compliance, and operational effectiveness.</li></ul><p>Awards Financial Management Support</p><ul><li>Support regional and country teams during start-up, closeout, and other major events. Including the development of master budgets, subaward budgets and the development of financial monitoring tools and systems for sub-recipients.</li><li>Analyze and support the country program s financial forecasting process to enhance effective Budget vs. Actual (BvA) management and ensure accurate forecasting, as needed</li><li>Deploy to country offices and field sites within the region to provide on-the-ground support and oversight.</li><li>Support Business Development efforts with reviews and input to cost proposals as needed. Perform the final financial review of the proposal document before approval and submission to the donor.</li><li>Oversee regional initiatives as needed.</li><li>Ensure compliance with internal financial policies, procedures, and donor regulations across all projects managed by the region.</li><li>Review audit reports and support country offices in solving audit issues with the collaboration of the regional controller.</li><li>Internal/External Audit closure and corrective action plan development and tracking</li></ul><p>Strategic Planning and Support Functions</p><ul><li>Provide financial information which supports the Regional Senior Management Team in making business decisions in line with Mercy Corps, Regional &amp; Country Program strategies.</li><li>Participate in regional SMT with strategic thinking, risk analysis and other engagement as needed</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in Accounting or Finance - Master s Degree, CPA or equivalent a plus.</li><li>At least 10+ years of international level progressive financial management experience within an INGO at field level/overseas level experience, including supervisory experience required.</li><li>Experience working in complex and fast-paced environments, with the ability to deploy to emergency locations.</li><li>Excellent leadership and communication skills, with the ability to effectively manage and motivate teams.</li><li>Proven ability to work collaboratively with diverse stakeholders and build strong relationships.</li><li>Proven experience in managing multi-country financial operations and donor-funded projects</li><li>Proven knowledge of US Government and European Union regulations highly desirable, including with US Government contracting</li><li>Commitment to humanitarian principles and the mission and strategy of Mercy Corps.</li><li>Fluency in English and Arabic required. Proficiency in relevant regional language(s) is highly desirable.</li><li>This position requires frequent travel (up to 25% of the time)</li><li>Proficiency with MS Office software required (Outlook, Word, Excel, PowerPoint).</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concernsparticipates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Ensuring Exceptional Customer Service Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Marsh<p>Marsh is the world’s leading insurance broker and risk advisor. We protect and promote possibility—helping our colleagues, clients, and communities thrive. We are part of Marsh McLennan, a global professional services firm with expertise in risk, strategy, and people.</p><br><br>The Role<p>We are seeking a detail-oriented and proactive<b> Junior Operations Colleague</b> to support our<b> code setup and invoicing</b> processes. This role is ideal for someone with<b> 2–3 years of operations experience</b> who enjoys working with data, improving process discipline, and partnering with stakeholders to ensure accurate financial transactions.</p><br><br><p>You will play an important role in maintaining high standards of<b> data accuracy, compliance, and operational reporting</b> , while also providing<b> insightful analytics</b> that supports sound decision-making.</p><br><br>What You Will Be Responsible For<ul><li><b>Data management:</b>Maintain and organize business data (e.g., customer records, financial information, employee records) ensuring accuracy, completeness, and confidentiality.</li><li><b>Financial administration:</b>Support invoicing, collections coordination, and code management. Partner with Finance to maintain accurate records and support compliance.</li><li><b>Project coordination:</b>Assist with operational/project activities such as creating project codes, tracking progress, and coordinating with colleagues to help meet deadlines.</li><li><b>Communication and correspondence:</b>Draft and edit emails, memos, and other written communications for internal and external stakeholders.</li><li><b>Reporting and analytics:</b>Generate, reconcile, and analyze reports related to invoicing, code management, and operational metrics for management review.</li><li><b>Policy and procedure compliance:</b>Follow and reinforce company policies and procedures; stay informed on relevant regulations impacting operations.</li><li><b>Problem solving and decision support:</b>Identify operational challenges, propose solutions, and provide data-driven analysis to support decisions.</li><li><b>Audit support:</b>Assist with audit-related activities, including documentation, evidence gathering, and follow-ups.</li></ul>What You Need to Have<ul><li><b>Bachelor’s degree</b></li><li><b>2–3 years of experience</b>in operations, finance, or a related role</li><li>Strong organizational and time management skills with the ability to manage multiple priorities</li><li>Excellent written and verbal communication skills and comfort collaborating with stakeholders at different levels</li><li>Strong attention to detail and a high standard of accuracy</li><li>Solid analytical capability—able to interpret data and generate clear insights</li><li>Sound judgment and problem-solving skills</li></ul>What Makes You Stand Out<ul><li>Experience working with invoicing, collections processes, or cost/project code setup</li><li>Advanced Excel skills (pivot tables, lookups, reconciliation)</li><li>Comfort working in a process-driven environment with deadlines and controls</li></ul>Why Join Marsh<p>At Marsh, we help you grow through professional development, stretch opportunities, and exposure to a global network of colleagues. We value inclusive teams, collaboration, and doing what’s right for our clients and each other.</p><br><br>How to Apply<p>Submit your application through our internal/external careers site, including your resume. Selected candidates will be contacted for next steps.</p><br><br><p><i>Marsh is an equal opportunity employer. We are committed to a diverse, inclusive, and flexible work environment. Reasonable accommodations are available for applicants with disabilities.</i></p><br><br><br><br><p><span>Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.</span></p><br><br><br><br><p><span>Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.</span></p><br><br><br><p><span>Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.</span></p><br><br><p> Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.<br>Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.<br>Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.<br></p><br><br><br> </div>

<p><h4>Description</h4> <p>Optimiza is seeking a dedicated junior Oracle DB administrator to assist with the effective management and administration of our Oracle database systems.</p> <h4>Key responsibilities:</h4> <ul> <li>Assist in the installation, configuration, and maintenance of Oracle databases to ensure optimal performance.</li> <li>Support database monitoring, tuning, and troubleshooting efforts.</li> <li>Help in performing backup and recovery operations to maintain data integrity and availability.</li> <li>Collaborate with senior DBAs and other IT teams to implement database solutions and upgrades.</li> <li>Document procedures and maintain records of database activities.</li> <li>Participate in on-call rotation and respond promptly to database incidents.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in computer science, information technology, or related field.</li> <li>1-2 years of Oracle database concepts and architecture.</li> <li>Familiarity with SQL and PL/SQL programming.</li> <li>Willingness to learn and adapt in a fast-paced environment.</li> <li>Good problem-solving skills and attention to detail.</li> <li>Effective communication and teamwork abilities.</li> <li>Certifications in Oracle database administration are a plus but not mandatory.</li> </ul> <h4>Benefits</h4> <ul> <li>Class A health insurance</li> <li>Annual bonus</li> </ul></p><p></p>

<p><h4>Position</h4> <p>Associate Director – MEP (Data Centres)</p> <p><strong>Location:</strong> Amman, Jordan</p> <h4>Qualification & Experience Required</h4> <ul> <li>Bachelor’s or Master’s degree in Electrical, Mechanical, or Building Services Engineering.</li> <li>10-15+ years of progressive experience in planning, designing, and delivering large-scale data centers, including multiple Uptime Tier III/IV projects.</li> <li>Responsible for the end-to-end design, delivery, and technical leadership of mission-critical data centre facilities. You will act as the single technical authority, interfacing directly with clients, vendors, and internal teams to ensure projects meet performance, reliability, and compliance targets from design inception through to delivery.</li> <li>In-depth knowledge of MV/LV power distribution, UPS, emergency generators, CRAC units, economizers, chilled-water systems, VFDs, fire detection/suppression, BMS, and DCIM platforms.</li> <li>Strong understanding of latest data centre system trends and technologies such as liquid-cooling are highly desirable.</li> <li>Preferred experience with fast track design/build projects and/or multiple significant upgrade projects for large-scale technical operations or large-scale compute farms.</li> <li>Professional certifications such as Uptime Tier Certified Professional, PMP, LEED AP, or BICSI RCDD are highly desirable.</li> </ul> <h4>About the Company</h4> <p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed.</p> <p>We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Position -&nbsp;Associate Director – MEP (Data Centres)<br> Job Location - Amman, Jordan<br> <br> Qualification &amp; Experience Required:<ul><li>Bachelor’s or Master’s degree in Electrical, Mechanical, or Building Services Engineering.</li><li>10-15+ years of progressive experience in planning, designing, and delivering large-scale data centers, including multiple Uptime Tier III/IV projects.</li><li>Responsible for the end-to-end design, delivery, and technical leadership of mission-critical data centre facilities. You will act as the single technical authority, interfacing directly with clients, vendors, and internal teams to ensure projects meet performance, reliability, and compliance targets from design inception through to delivery</li><li>In-depth knowledge of MV/LV power distribution, UPS, emergency generators, CRAC units, economizers, chilled-water systems, VFDs, fire detection/suppression, BMS, and DCIM platforms.</li><li>Strong understanding of latest Data Centre system trends and technologies such as liquid-cooling are highly desirable</li><li>Preferred experience with fast track design/build projects and or multiple significant upgrade project for large-scale technical operations or large-scale compute farms</li><li>Professional certifications such as Uptime Tier Certified Professional, PMP, LEED AP, or BICSI RCDD are highly desirable.</li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>Account Management:</strong> </p> <p> <strong> </strong> </p> <p> Build and maintain strong relationships with key clients and act as the primary point of contact for sales-related activities.</p> <p> Establish senior-level contacts with stakeholders and decision makers within assigned accounts.</p> <p> Develop a deep understanding of customer business needs, objectives, and challenges.</p> <p> Conduct regular account planning and maintain long-term customer relationships.</p> <p> </p> <p> <strong>Sales Strategy &amp; Business Development:</strong> </p> <p> <strong> </strong> </p> <p> Develop and implement sales strategies to achieve revenue targets.</p> <p> Identify opportunities for upselling and cross-selling services.</p> <p> Manage the full sales cycle from prospecting to closing deals.</p> <p> Identify and acquire key accounts across public and private sectors in Jordan.</p> <p> </p> <p> <strong>ICT Solutions Sales:</strong> </p> <p> <strong> </strong> </p> <p>Promote and position Waseela s ICT solutions include:</p> <p> Cybersecurity solutions</p> <p> Connectivity and coverage services</p> <p> Extra-Low Voltage (ELV) systems (CCTV, Access Control, Structured Cabling)</p> <p> IoT and smart technology solutions.</p> <p> <br> </p> <p> <strong>Customer Needs Analysis:</strong> </p> <p> <strong> </strong> </p> <p> Conduct needs assessments to understand client requirements.</p> <p> Work with presales and technical teams to design suitable solutions.</p> <p> Propose tailored ICT solutions addressing customer challenges.</p> <p> </p> <p> <strong>Sales Presentations &amp; Negotiation:</strong> </p> <p> <strong> </strong> </p> <p> Deliver sales presentations to decision makers.</p> <p> Prepare proposals, quotations, and commercial offers.</p> <p> Negotiate contracts, pricing, and commercial terms.</p> <p> Participate in tenders and ensure submission deadlines are met.</p> <p> </p> <p> <strong>Market Intelligence:</strong> </p> <p> <strong> </strong> </p> <p> Maintain strong awareness of the Jordanian ICT market and competitive landscape.</p> <p> Identify industries and sectors with high growth potential.</p> <p> Monitor emerging technologies and market trends.</p> <p> </p> <p> <strong>Collaboration:</strong> </p> <p> <strong> </strong> </p> <p> Work closely with internal teams including presales, systems engineering, marketing, PMO, and operations to ensure successful delivery of solutions.</p> <p> </p> <p> <strong>Sales Reporting &amp; Administration:</strong> </p> <p> <strong> </strong> </p> <p> Maintain accurate sales pipelines and customer records using CRM systems.</p> <p> Prepare sales forecasts and performance reports for management.</p> <p> Ensure compliance with company commercial policies and internal processes.</p></div></section>

<p><h4>About the company<\/h4>\n<p>Metal Technology of Indiana, Inc. (MTI) is an industrial solutions provider specializing in advanced metal coatings, component repair, and performance engineering. We partner with manufacturers to extend the life of critical equipment, improve performance, and solve challenges related to wear, corrosion, and durability. Our capabilities include a wide range of thermal spray and performance coating technologies, supported by metallurgical expertise to ensure solutions meet demanding specifications. From restoring worn components to enhancing new parts, our work helps customers reduce downtime and improve reliability across a variety of industries. MTI operates as an independent business unit focused on leveraging advanced surface engineering solutions under the IBC Group umbrella.<\/p>\n<p>MTI is an equal opportunity employer. Full-time employees qualify for additional benefits like medical, vision, and dental insurance, paid time off (i.e., vacation), and retirement savings options.<\/p>\n\n<h4>Essential duties and responsibilities<\/h4>\n<ul>\n<li><strong>Strategic execution:<\/strong> Communicate and execute MTI strategic goals and objectives.<\/li>\n<li><strong>Technical & operational leadership:<\/strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.<\/li>\n<li><strong>Project & group coordination:<\/strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.<\/li>\n<li><strong>Commercial & RFQ evaluation:<\/strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing\/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.<\/li>\n<li><strong>Relationship management:<\/strong> Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners.<\/li>\n<li><strong>Production alignment:<\/strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.<\/li>\n<li><strong>Financial accountability:<\/strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.<\/li>\n<li><strong>Budgeting & planning:<\/strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.<\/li>\n<li><strong>CapEx ownership:<\/strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.<\/li>\n<li><strong>Technical & methodological oversight:<\/strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.<\/li>\n<li><strong>Knowledge codification & SOPs:<\/strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust standard operating procedures (SOPs) to ensure repeatable shop-floor quality.<\/li>\n<li><strong>Subsurface & finishing operations:<\/strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding\/machining to tight dimensional blueprint tolerances.<\/li>\n<li><strong>Team development:<\/strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.<\/li>\n<li><strong>Executive reporting:<\/strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.<\/li>\n<li><strong>Administration & recordkeeping:<\/strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.<\/li>\n<li><strong>Quality & compliance audits:<\/strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.<\/li>\n<li><strong>Leadership support:<\/strong> Complete additional tasks or projects as assigned by company leadership.<\/li>\n<\/ul>\n\n<h4>Job requirements<\/h4>\n<ul>\n<li><strong>Citizenship status:<\/strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a \"U.S. person\" as defined under applicable export control laws, including ITAR\/EAR, or otherwise be authorized to access such data under applicable law.<\/li>\n<li><strong>Education:<\/strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.<\/li>\n<li><strong>Thermal spray expertise:<\/strong> Minimum 5\u201310 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage\/repair operations is highly desirable.<\/li>\n<li><strong>Operations experience:<\/strong> Must have 5\u201310 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is a plus.<\/li>\n<li><strong>Project management:<\/strong> Must have a minimum of 5\u201310 years of direct project management experience.<\/li>\n<li><strong>Leadership & communication:<\/strong> Must have demonstrated leadership experience and excellent communication skills.<\/li>\n<li><strong>Analytical capabilities:<\/strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.<\/li>\n<li><strong>CAD competency:<\/strong> Solidworks or equivalent 3-D modeling software experience is required.<\/li>\n<li><strong>Software proficiency:<\/strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).<\/li>\n<li><strong>Reporting:<\/strong> Must have the proven ability to write professional-level, highly technical reports.<\/li>\n<li><strong>Advanced work:<\/strong> Previous experience in industrial R&D and\/or government contract work is a plus.<\/li>\n<li><strong>Machining & metrology knowledge:<\/strong> Demonstrated familiarity with precision conventional\/CNC machining, industrial metrology instruments, and cylindrical\/surface grinding techniques required to finish hard thermal spray surfaces.<\/li>\n<li><strong>Regulated data handling:<\/strong> Familiarity with ITAR\/EAR compliance protocols and the secure management of controlled technical data packages.<\/li>\n<li><strong>Pre-employment screening:<\/strong> All employment at IBC is conditional upon successful results from background and drug testing.<\/li>\n<\/ul><\/p><p><\/p>

<p>&nbsp;</p> <h2>تعلن شركة عالمية&nbsp; فتح باب للأنظمتم&nbsp; ألى فريقها في فرعها الجديد والثامن في الأردن&nbsp;<br> <br>

<p><h4>Description</h4> <p><strong>Who are we?</strong><br> We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p> <h4>The job in a nutshell</h4> <p>A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions.</p> <h4>What will you do?</h4> <p><strong>Employee lifecycle</strong></p> <ul> <li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts and amendments.</li> <li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li> <li>Administer employee status changes, handling promotions, transfers, and related documentation.</li> <li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li> <li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li> </ul> <p><strong>Payroll & HRIS management</strong></p> <ul> <li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li> <li>Own the administration of employee benefits programs, with specific responsibility for medical/health insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li> <li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li> <li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li> </ul> <p><strong>Compliance & legal adherence</strong></p> <ul> <li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li> <li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li> <li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li> <li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li> <li>Maintain meticulous records for all compliance-related activities.</li> </ul> <p><strong>Policy development & process improvement</strong></p> <ul> <li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li> <li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li> <li>Document and standardize all operational processes and workflows.</li> </ul> <p><strong>Employee engagement & support</strong></p> <ul> <li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li> <li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li> <li>Foster a culture of trust and transparency through clear and compassionate communication.</li> </ul> <h4>What are we looking for?</h4> <ul> <li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li> <li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li> <li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li> <li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li> <li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li> <li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li> <li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li> <li>Excellent communication and stakeholder management skills.</li> </ul> <h4>Who will excel?</h4> <ul> <li>Strong interpersonal and communication skills.</li> <li>Detail-oriented with strong organizational abilities.</li> </ul> <h4>What we offer you?</h4> <ul> <li>We believe you will love working at Foodics!</li> <li>We have an inclusive and diverse culture that encourages innovation and flexibility in offices.</li> <li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li> <li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li> <li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li> <li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Mission:</p><p><br></p><p>To identify growth opportunities, develop new business channels, manage strategic relationships, and support commercial expansion across industrial, energy, gas, infrastructure, and corporate sectors.</p><p>To rethink, repackage, and reposition the company to attract major institutional clients across Jordan and the MENA region.</p><p>To open doors the company hasn’t yet knocked on.</p><p>Key Responsibilities</p><p><br></p><p>Identify and develop new business opportunities and partnerships.</p><p>Identify and secure large-scale regional partnerships</p><p>Build relationships with government entities, industrial clients, contractors, developers, and corporate accounts.</p><p>Conduct market research and competitor analysis.</p><p>Prepare business cases, feasibility studies, proposals, and commercial presentations.</p><p>Support tender participation, pricing, negotiation, and contract discussions.</p><p>Coordinate with technical, operations, finance, legal, and project teams.</p><p>Develop sales pipeline, forecasts, and progress reports.</p><p>Represent the company in meetings, events, and client visits.</p><p>Monitor market trends, regulatory developments, and sector opportunities.</p><p>Support long-term commercial strategy and revenue growth.</p><p>Requirements</p><p><br></p><p>Bachelor’s degree in Business, Engineering, Economics, Marketing, or related field.</p><p>15–20 years of experience in business development, sales, commercial, or project development.</p><p>Experience in energy, oil &amp; gas, infrastructure, utilities, industrial services, or B2B sectors preferred.</p><p>Strong negotiation, communication, and stakeholder management skills.</p><p>Ability to prepare proposals, reports, presentations, and business cases.</p><p>Good financial and commercial understanding.</p><p>Strong English and Arabic communication skills.</p><p>Excellent networking and relationship-building ability.</p><p>&nbsp;</p><p>Preferred</p><p><br></p><p>Existing network with industrial companies, government entities, developers, or large corporates.</p><p>Experience with tenders, contracts, and strategic partnerships.</p><p>Technical or engineering background is an advantage.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Business, Engineering, Economics, Marketing, or related field.</li><li>15 20 years of experience in business development, sales, commercial, or project development.</li><li>Experience in energy, oil &amp; gas, infrastructure, utilities, industrial services, or B2B sectors preferred.</li><li>Strong negotiation, communication, and stakeholder management skills.</li><li>Ability to prepare proposals, reports, presentations, and business cases.</li><li>Good financial and commercial understanding.</li><li>Strong English and Arabic communication skills.</li><li>Excellent networking and relationship-building ability.</li><li>Preferred </li><li>Existing network with industrial companies, government entities, developers, or large corporates.</li><li>Experience with tenders, contracts, and strategic partnerships.</li><li>Technical or engineering background is an advantage.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p>Network Administrator II leads a team in various maintenance evolutions, as well as advises Military and Civilian customers on Post/Camp/Station and enterprise level information technology (IT) solutions when appropriate. The individual defines technical and physical development of the network and assigns various tasks to keep the network running at optimum levels. This position requires advanced knowledge in LAN/WAN troubleshooting. Various management and administrative tasks are also the responsibility of Network Administrator II (NA II). The position reports directly to the NOC Chief Watch Officer. The NA II assists and supervises subordinate NA s and NOC subordinate sites, oversees network security checks, troubleshooting network problems, outages, and anomalies as required. The individual will be responsible for reporting all pertinent information about any anomalies on the network and can advise which related work centers or sites should be involved.</p><p>Program: OMDAC-SWACA</p><p>This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!</p><p>You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p>Individuals will be responsible for overseeing maintenance and operations of VoIP phones, switches, wired and wireless routers and encryption devices. Monitor availability and reliability of LAN/WAN and Wireless Networks. Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, and HAIPE (Encryption devices). Ensure outages and corrective actions are reported to the NOC service desk and NOC Watch Officer as well as provide updates and clarification as to concerns with the outages. Resolve customer interface/user issues. VLAN administrator ACL configuration Use Spectrum and other software application tools to manage and administer the network. Plan network development and expansion as needed. Knowledge of sub-netting, switching and Cisco IOS and training new NA I personnel. Enforces network security procedures, to include DISA STIG compliance and best security practice. (NOC) Provide advanced technical expertise to internal subordinate work sites, and site level NAs (NOC) Performing disaster recovery operations and data backups as required. (NOC) Strong understanding of firewall, VoIP and ACL configurations. (NOC) Use SolarWinds, Spectrum, GemOne, Chimera, and other software application tools to manage and administer the network. (NOC) Provide oversight into designing, configuring and testing network development and expansion as needed. Responsible for managing shift schedules, leave requests, and various other personnel administrative tasks. Performs other duties and assignments as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requires an active Secret Clearance</p><p>One-year related experience may be substituted for one year of education, if degree is required.</p><p>Bachelor s Degree in Information Technology (IT) or a related field is preferred.</p><p>This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</p><p><strong>BASELINE:</strong></p><ul><li>Cisco: CCNA Security ( Cannot be used as a dual qualifier)</li><li>Cisco: CCNP Security ( Cannot be used as a dual qualifier)</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner</li><li>CompTIA: CySA+ ce: Cybersecurity Analyst</li><li>CompTIA: Security+ ce</li><li>GIAC: GCED: Certified Enterprise Defender</li><li>GIAC: GCIH: Certified Incident Handler: Certified Incident Handler</li><li>GIAC: GICSP: Industrial Cyber Security Professional</li><li>GIAC: GSEC: Security Essentials</li><li>ISACA: CISA: Certified Information Systems Auditor</li><li>ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional</li><li>ISC2: SSCP: Systems Security Certified Practitioner</li></ul><p><strong>COMPUTING ENVIRONMENT (CE):</strong></p><ul><li>Cisco: CC-DN-P: DevNet Professional</li><li>Cisco: CCIE: Collaboration</li><li>Cisco: CCIE: Enterprise Infrastructure</li><li>Cisco: CCIE: Enterprise Wireless</li><li>Cisco: CCIE: Routing &amp; Switching</li><li>Cisco: CCIE: Security</li><li>Cisco: CCIE: Service Provider</li><li>Cisco: CCNA</li><li>Cisco: CCNA: Routing and Switching</li><li>Cisco: CCNA: Security ( Cannot be used as a dual qualifier )</li><li>Cisco: CCNA: Service Provider</li><li>Cisco: CCNP: Collaboration</li><li>Cisco: CCNP: Enterprise</li><li>Cisco: CCNP: Routing &amp; Switching</li><li>Cisco: CCNP: Security ( Cannot be used as a dual qualifier )</li><li>Cisco: CCNP: Service Provider</li></ul><p><strong>Experience:</strong></p><p>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor s degree in a Software Engineering or Business Information Systems discipline for three years general experience.</p><p>Network Administrator II must have at least five (5) years of experience in a networking environment. Preferably a minimum of at least 1 (one) year in a Network Operations Center (NOC) or higher tier support. Experience with a customer service-oriented company.</p><p><strong>SUPERVISORY / BUDGETARY RESPONSIBILITIES</strong></p><p>At least two years of supervisory or lead experience is preferred.</p><p>Update proprietary applications regarding:</p><ul><li>Update section employee daily status, leave, sick, on site, etc.</li><li>Verify and track accomplishment of section monthly or quarterly safety and compliance training</li><li>Purge section employee expired certifications</li><li>Verify section employee compliance training in Virtual Training Record</li><li>Verify section vehicle logs are being kept accurately and uploaded</li><li>Ensure section personnel are maintaining their 8570 / 8140 certifications</li><li>Review weekly training compliance reports for accomplishment prior to suspense.</li><li>Review and approve leave forms ensuring before approval all compliance training is current.</li><li>Coordinate transportation and integration of new and returning employees.</li><li>Document and promptly counsel poor performance and policy violations.</li><li>Enforce all V2X, GO 1, and dress code policies.</li><li>Provide annual employee appraisal feedback in a professional and constructive manner.</li><li>Demonstrate V2X values Integrity, Respect, Responsibility, and Professionalism.</li><li>Ensure the safety of personnel and monthly safety inspections are properly conducted.</li><li>Communicate effectively up and down the chain of command.</li><li>Manage work schedules.</li><li>Conduct proper new and returning employee orientation and ensure employee thorough understanding and can accomplish all tasks in the Employee Job Certification (EJC)</li><li>Work with employees and HR when emergencies or abnormal circumstances occur.</li><li>To the best of your ability render all decisions based upon our company values and principles of Integrity, Respect, Responsibility, and Professionalism.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Inspects guestrooms on a daily basis.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to verify adequate supplies.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Verifies all employees have proper supplies, equipment and uniforms.<br>• Communicates areas that need attention to staff and follows up to verify understanding.<br>• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Human Resources Activities<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.<br>• Schedules employees to business demands and for tracks employee time and attendance.<br>• Verifies employees understand expectations and parameters.<br>• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.<br>• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Verifies employee recognition is taking place on all shifts.<br>• Participates in an on-going employee recognition program.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in employee progressive discipline procedures.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Understands the brand's service culture.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps increase guest and employee satisfaction through effective communications and training.</p><p>CORE WORK ACTIVITIES Supporting management of Department Operations and Engineering Budgets Assists in effectively planning, scheduling and evaluating preventative maintenance programs. Helps establish priorities for total property maintenance needs. Supervises the day to day operations of Engineering. Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. Maintains and operates equipment at optimum effectiveness, efficiency and safety. Supervises distribution of repair work orders. Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles and recreational facilities as needed. Acts as technical liaison for all departments in property. Supervises Engineering in the absence of the Director of Engineering. Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. Selects and makes purchases of new equipment, supplies, and furnishings. Inspects and evaluates the physical condition of facilities in order to determine the type of work required. Manages parts, supplies and equipment inventories effectively by minimizing downtime and maximizing cash flow. Performs inspections effectively. Assists in evaluating and implementing new technologies, equipment and supplies. Assists in establishing and implementing an energy conservation program. Maintaining Engineering Standards Helps ensure necessary permits and licenses for building and physical plant are obtained and kept current. Helps ensure regulatory compliance to facility regulations and safety standards. Ensures compliance with all Engineering departmental policies, standards and procedures. Ensures all employees have the proper supplies, equipment and uniforms. Ensuring Exceptional Customer Service Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Empowers employees to provide excellent customer service. Conducting Human Resources Activities Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Helps train employees in safety procedures. Assists in training other department employees in fire protection, safety and evacuation procedures. Provides feedback to employees based on observation of service behaviors. Assists in performing operational activities as necessary.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Operations Management</strong></p><ul><li>Supervise and coordinate the daily operations of the Lounge, ensuring smooth service flow in alignment with Fairmont s service standards.</li><li>Ensure the lounge s ambiance, cleanliness, and presentation reflect the brand s refined image.</li><li>Monitor product quality and consistency across all food and beverage offerings.</li><li>Work closely with the culinary and bar teams to curate and update menus that meet guest preferences and brand positioning.</li><li>Ensure all opening, closing, and cash handling procedures are properly followed.</li></ul><p><strong>Guest Experience</strong></p><ul><li>Create a personalized and memorable experience for each guest, anticipating their needs and preferences.</li><li>Maintain a strong presence on the floor during service, engaging with guests and addressing feedback promptly.</li><li>Handle guest complaints with professionalism and empathy, turning moments of service recovery into positive experiences.</li><li>Build and maintain strong relationships with repeat and VIP guests, ensuring consistent loyalty to the Fairmont brand.</li></ul><p><strong>Team Leadership</strong></p><ul><li>Recruit, train, and mentor a high-performing Lounge team committed to excellence in service.</li><li>Conduct regular briefings, ensuring team members are well-informed about hotel promotions, service expectations, and operational goals.</li><li>Foster a positive work environment that emphasizes teamwork, respect, and continuous improvement.</li><li>Conduct regular performance reviews and support staff development through coaching and training initiatives.</li></ul><p><strong>Financial &amp; Administrative</strong></p><ul><li>Manage the Lounge s financial performance by monitoring budgets, controlling costs, and maximizing revenue opportunities.</li><li>Prepare monthly reports and forecasts for management review.</li><li>Implement effective upselling and suggestive selling strategies to increase average checks.</li><li>Oversee inventory control, procurement, and stock management to minimize waste and maintain cost efficiency.</li></ul><p><strong>Compliance &amp; Standards</strong></p><ul><li>Ensure full compliance with local health, hygiene, and safety regulations, as well as Accor and Fairmont brand standards.</li><li>Conduct regular inspections to ensure compliance with HACCP and cleanliness protocols.</li><li>Maintain operational readiness for brand audits and LQA (Leading Quality Assurance) evaluations.</li><li>Support Accor s Planet 21 sustainability program through responsible resource management and eco-friendly practices.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or degree in Hospitality Management or a related field.</li><li>Minimum 3 5 years of experience in a supervisory or managerial role within a luxury hotel or Top luxury lounge/bar.</li><li>Strong knowledge of beverage service, mixology, and premium product offerings.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in POS systems and Microsoft Office applications.</li><li>Fluent in English; additional languages are an advantage.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsibilities</p><p>Define and communicate a clear product vision aligned with company strategy and customer needs.</p><p>Develop and maintain a product roadmap that reflects strategic priorities and market opportunities.</p><p>Identify and evaluate new product opportunities through market research, customer insights, and competitive analysis.</p><p>Set product goals and success metrics (e.g., KPIs, OKRs) to guide development and measure impact.</p><p>Lead the product through its entire lifecycle from ideation and discovery to launch and post-launch optimization.</p><p>Prioritize features, enhancements, and technical debt using data-driven analysis and stakeholder input.</p><p>Manage go-to-market planning in collaboration with marketing, sales, and customer support.</p><p>Work closely with Product Owners (POs) to translate strategic goals into actionable backlogs and features. And collaborate with UX/UI designers to ensure product usability and user experience meet design standards.</p><p>Partner with engineering teams to ensure feasibility, timely delivery, and quality execution.</p><p>Coordinate with business units, operations, and customer-facing teams to gather feedback and align on product goals.</p><p>Facilitate product discovery sessions with users, stakeholders, and subject matter experts.</p><p>Lead the creation of product requirements, user stories, and acceptance criteria.</p><p>Validate assumptions through customer interviews, prototypes, A/B testing, and early-stage pilots.</p><p>Make informed trade-off decisions based on user value, business impact, technical constraints, and resource availability.</p><p>Maintain a transparent prioritization process that balances short-term delivery and long-term strategy.</p><p>Continuously re-evaluate priorities based on customer feedback, market dynamics, and performance data.</p><p>Track product performance post-launch using analytics tools and user feedback.</p><p>Analyze product data to identify areas of improvement and drive iterative enhancements.</p><p>Serve as the voice of the product to internal and external stakeholders.</p><p>Provide regular updates, reports, and insights into executive leadership and business partners.</p><p>Present product plans, performance reports, and strategic recommendations.</p><p>Ensure compliance with institutional policies, academic standards, and regulatory guidelines.</p><p>Contribute to product documentation, user guides, and internal knowledge bases.</p><p>Support training and onboarding of stakeholders on new features.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Product Management, Business Administration, Computer Science, Engineering, project management, business analysis, or related field.</p><p>4+ years of experience in related fields.</p><p>Training and Certifications : CSPO (Certified Scrum Product Owner - Scrum Alliance) or PSPO I (Professional Scrum Product Owner - Scrum.org), PMP (Project Management Professional), and/or Google Project Management Certificate are preferred but not mandatory.</p><p>Familiarity with UI/UX design principles and methodologies.</p><p>Skilled in Wireframing and Prototyping using Figma, Balsamiq, or similar tools to create wireframes and interactive prototypes for feature visualization and early user feedback.</p><p>Experienced in visualizing workflows and business processes using tools like Draw.io, Lucidchart, or other flowcharting software to enhance clarity and alignment.</p><p>Deep understanding of the Software Development Lifecycle (SDLC) and Agile methodologies (e.g., Scrum, Kanban), enabling effective collaboration with development teams and iterative product delivery.</p><p></p></section>