وظائف مندوب مبيعات في الأردن

<p><h4>Guest service supervisor responsibilities</h4> <p>As a guest service supervisor, you will oversee the front office activities between the guest, the hotel, and the various hotel departments. A guest service supervisor is responsible for supervising the activities that create the first impressions of our guests and, therefore, must perform the following tasks to the highest standards:</p> <ul> <li>Supervise front office operations during your assigned shift to a consistently high standard.</li> <li>Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events.</li> <li>Advise your shift team of any special events or VIP guests in the hotel that day.</li> <li>Monitor the appearance, standards, and performance of team members with an emphasis on training and teamwork.</li> <li>Maximize sales revenues through up-selling and marketing program.</li> <li>Manage guest requests, inquiries, and complaints promptly and completely.</li> <li>Maintain the professional appearance of the front office with a focus on hospitality and guest service.</li> </ul> <h4>Qualifications and skills</h4> <p>A guest service supervisor serving Hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:</p> <ul> <li>Front office experience in the hotel, leisure, and/or retail sector.</li> <li>Strong commercial/business awareness and demonstration of sales capabilities.</li> <li>Calm, organized work ethic with the ability to prioritize and meet deadlines.</li> <li>Excellent supervisory, interpersonal, and communication skills.</li> <li>A passion for delivering exceptional levels of guest service.</li> </ul> <p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p> <ul> <li>A relevant supervisory/management certificate, diploma, or degree.</li> </ul></p><p></p>

<p>POSITION SUMMARY Assist in the management of rooms inventory to maximize cluster rooms revenue as well as maintain accurate reservation system information. Assist in the preparation of the agenda and other supporting documents for sales strategy meetings. Assist in managing room authorizations, rates, and restrictions, including communicating with rate restrictions and strategy to properties. Assist with account diagnostics and monitoring transient and group inventory to ensure straight-line availability. Assist in the implementation of hotel sales strategies in the reservation and inventory systems. Escalate technical questions relating to the reservations and property management systems to the correct support desk in a timely manner. Monitor the compliance with and participation in Company promotions and eCommerce channels. Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High School diploma or G.E.D. equivalent. Related Work Experience: At least 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br>We are currently recruiting an IT Support Coordinator to join our Global IT team.<br>This is a remote position open to candidates based in RI countries of operation ideally Jordan, Syria, Lebanon, Yemen, Palestine or T rkiye.<br>At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds those who bring lived experience of the contexts in which we work.<br>This role is classified as requiring standard pre-employment checks.<br>About Relief International<br>Relief International is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing. We work in countries across Africa, Asia, and the Middle East, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience.<br>About the Opportunity<br>The role provides direct IT support to Jordan, Lebanon, Syria, T rkiye, Palestine, and Yemen, while also contributing to the global IT support function, including support for Sudan and Global Teams. Operating in complex, high-context environments with limited IT infrastructure in some locations, the position requires a high degree of autonomy, problem-solving, adaptability, and the ability to deliver reliable IT services across multiple countries.<br>The IT Support Coordinator ensures effective, timely, and compliant IT services for multiple RI country programs and global operations. The role delivers advanced technical troubleshooting, system access management, software provisioning, and IT capacity building across multiple high-risk operating environments. It also serves as the primary IT focal point for countries without local IT staff and as a backup to existing country IT roles.<br>Your Responsibilities<br>This role includes the following responsibilities.<br>• Provide advanced IT support across multiple RI country programs, resolving complex issues related to Microsoft 365, SharePoint, OneDrive, user access, software applications, and business systems.<br>• Act as the primary IT focal point for designated country offices, ensuring reliable and timely support in locations with limited or no local IT presence while maintaining business continuity.<br>• Manage user accounts, system access, permissions, and onboarding activities, ensuring secure and compliant access to RI systems and platforms.<br>• Support and mentor country IT staff and focal points, delivering guidance, training, and practical assistance to strengthen IT service delivery and compliance with RI policies.<br>• Coordinate software licensing, technology procurement, and asset management processes, ensuring compliance with organizational policies, donor requirements, and security standards.<br>• Monitor and maintain regional IT infrastructure and network devices, supporting cybersecurity controls, system integrity, and adherence to approved security baselines.<br>• Partner with country and global teams to identify technology solutions that improve operational effectiveness, support humanitarian programming, and enhance user experience across RI s global operations.<br>About You<br>You will bring the following experience and skills.<br>• Proven experience in IT support across multiple locations.<br>• Strong understanding of Microsoft 365, SharePoint, OneDrive, and Windows environments.<br>• Experience with software licensing and vendor coordination.<br>• Strong troubleshooting and problem-solving skills.<br>• Ability to work in complex, high-risk, and multi-cultural environments.<br>• Experience in NGO or humanitarian IT support would be a bonus.<br>• Familiarity with Starlink systems and portal management preferred.<br>• Arabic language skills preferred.<br>Research shows that women and people of colour are less likely to apply to jobs, unless they meet every single requirement. If you re excited about this role, but your experience doesn t align with every criteria described, we encourage you to apply anyway, you could be exactly what we need!<br>How to apply<br>To apply for this post, click on the Apply button in the job advert page .<br>• You will be asked to upload a CV and Cover Letter .<br>• The cover letter should be one page, and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.<br>Closing Date<br>We will be reviewing applicants on a rolling basis, please apply today as we may withdraw the position from the jobs board before the closing date.<br>As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct.<br>Recruitment to all roles in Relief International include a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks.<br>Due to the nature of this role, we will be reviewing applications on an ongoing basis and the role might be filled and closed before the closing date. Early applications are encouraged.<br></div></section>

<p>Senior Accountant Open Confidential - A leading Local Development &amp; Investment Company Jordan A leading Local Development &amp; Investment Company is looking for Senior Accountant reports to the company Finance Manager. Interested candidates who meet the criteria can apply by forwarding their CVs directly to the below email address and put in the subject (Senior Accountant Local Development - Jordan) EMAIL_ADDRESS-impact.jo</p><p>Job Purpose</p><p>The Senior Accountant is responsible for managing and reviewing day-to-day accounting activities, ensuring the accuracy and completeness of financial records and reports, and maintaining compliance with approved financial policies, applicable accounting standards, and Jordanian tax and regulatory requirements. The role supports month-end and year-end closing, budgeting, audit activities, internal-control improvement, and the technical supervision of the accounting team to safeguard company assets and provide reliable financial information for management decision-making.</p><p>Key Duties and Responsibilities</p><ul><li>Supervise the preparation and review of journal, payment, and receipt vouchers, ensuring complete supporting documentation and timely posting.</li><li>Review daily accounting entries and the general ledger, ensuring accurate account classification, cost-center allocation, and project/activity coding.</li><li>Prepare and review bank reconciliations, account reconciliations, receivables, payables, and suspense-account reconciliations on a monthly basis.</li><li>Supervise payroll, employee entitlements, deductions, accruals, and end-of-service settlements.</li><li>Maintain and reconcile the fixed-asset register, including additions, disposals, depreciation, and periodic physical verification.</li><li>Perform monthly, quarterly, and annual financial closing procedures and prepare trial balances, financial statements, and management reports within agreed deadlines.</li><li>Contribute to the annual budget and financial forecasts, monitor variances, analyze causes, and submit appropriate recommendations.</li><li>Prepare analytical reports on revenue, expenditure, cash flow, receivables, payables, and projects for the Finance Department and senior management.</li><li>Ensure compliance with approved financial policies, the accounting system, applicable International Financial Reporting Standards, and company procedures.</li><li>Support compliance with Jordanian income and sales tax, withholding tax, social security, and other relevant statutory and regulatory requirements.</li><li>Coordinate with internal and external auditors, provide schedules and supporting documents, and ensure timely resolution of audit findings.</li><li>Review payment, collection, approval, and segregation-of-duties controls and recommend improvements to reduce errors, fraud, and operational risk.</li><li>Provide technical supervision to accountants, allocate assignments, review work quality, and deliver coaching and training.</li><li>Participate in the development of accounting and financial systems, the chart of accounts, forms, procedures, and effective use of ERP systems.</li><li>Maintain the confidentiality, security, retention, and proper filing of financial records and supporting documents.</li><li>Perform any other related duties assigned within the scope of the position and approved authority limits.</li></ul><p>Key Working Relationships</p><ul><li>Internal: Finance Manager, Head of Accounting, operational departments, Human Resources, Procurement, Projects, and senior management.</li><li>External: External auditors, banks, Income and Sales Tax Department, Social Security Corporation, suppliers, customers, and relevant regulators.</li></ul><p>Qualifications and Experience</p><ul><li>Bachelor s degree in Accounting, Finance, or a related field, preferably with a grade of Good or above.</li><li>A master s degree or professional certification such as CMA, CPA, JCPA, or equivalent is preferred.</li><li>Five to eight years of relevant accounting, finance, and control experience, including at least two years at senior[1]accountant or supervisory level.</li><li>Demonstrated experience in financial closing, reconciliations, financial reporting, taxation, audit support, and internal controls.</li><li>Experience in development, investment, project-based, or diversified organizations is preferred.</li></ul><p>Required Knowledge and Skills</p><ul><li>Strong knowledge of accounting principles, procedures, and International Financial Reporting Standards.</li><li>Practical knowledge of Jordanian tax legislation, particularly income and sales tax and withholding requirements.</li><li>Advanced ability to prepare and analyze financial reports, budgets, variances, and cash-flow information.</li><li>Proficiency in ERP/accounting systems and advanced Microsoft Excel skills.</li><li>High attention to detail, organization, prioritization, and deadline management.</li><li>Effective supervisory, leadership, communication, and teamwork skills.</li><li>Strong analytical, problem-solving, and decision-making capabilities with high integrity and confidentiality.</li><li>Fluent Arabic and good written and spoken English.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Timely completion of monthly closing, financial statements, and management reports.</li><li>Accuracy of entries, reconciliations, and reports, including the level of errors and correcting entries.</li><li>Percentage of bank, receivable, payable, and suspense-account reconciliations completed on time.</li><li>Reduction in the value and ageing of unreconciled balances and overdue receivables.</li><li>Compliance with approved financial policies and statutory, tax, and regulatory requirements.</li><li>Number of recurring audit findings and the speed of corrective-action closure.</li><li>Accuracy of budget and forecast data and quality of variance analysis.</li><li>Measurable improvements in accounting-process efficiency and service quality to internal departments.</li></ul><p>Authority and Accountability</p><ul><li>Review and approve accounting transactions within delegated authority before escalation to the immediate supervisor.</li><li>Request corrections and supporting documentation before posting or payment.</li><li>Escalate material risks, exceptions, and non-compliance promptly to the Head of Accounting or Finance Manager.</li><li>Maintain direct accountability for the accuracy of assigned records and reports and for preserving financial</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Accounting, Finance, or a related field, preferably with a grade of Good or above.</li><li>A master s degree or professional certification such as CMA, CPA, JCPA, or equivalent is preferred.</li><li>Five to eight years of relevant accounting, finance, and control experience, including at least two years at senior[1]accountant or supervisory level.</li><li>Demonstrated experience in financial closing, reconciliations, financial reporting, taxation, audit support, and internal controls.</li><li>Experience in development, investment, project-based, or diversified organizations is preferred.</li><li>Strong knowledge of accounting principles, procedures, and International Financial Reporting Standards.</li><li>Practical knowledge of Jordanian tax legislation, particularly income and sales tax and withholding requirements.</li><li>Advanced ability to prepare and analyze financial reports, budgets, variances, and cash-flow information.</li><li>Proficiency in ERP/accounting systems and advanced Microsoft Excel skills.</li><li>High attention to detail, organization, prioritization, and deadline management.</li><li>Effective supervisory, leadership, communication, and teamwork skills.</li><li>Strong analytical, problem-solving, and decision-making capabilities with high integrity and confidentiality.</li><li>Fluent Arabic and good written and spoken English.</li></ul>

<p>You ll excel at what you do because you re in a role that aligns with your skills and passions You ll be aligned with our core values - High Ethics, Commitment and Innovation we re looking for team members who get it, want it, and have the capacity to do it We want you to thrive in an environment where your contributions matter, and you can make an impact on our mission. If you re a high-energy, results-driven professional who s ready to take on a role that matches your expertise and values, we d love to connect! Check out the details below and see if this is the right fit for you. Purpose of Role/Summary: The Training &amp; Analysis Specialist is responsible for delivering accurate, timely, and compliant market analysis while supporting the company s educational, marketing, client-engagement, and media activities. The role works closely with the Senior Market Analyst, Marketing, and Sales teams to translate market development into reports, educational materials, webinars, seminars, media commentary, and digital content. Main Activities and Responsibilities: Preparing one approved market analysis reports across the company s relevant asset classes Developing educational materials such as presentations, articles, video scripts, videos, and other requested content Conducting Arabic webinars and seminars based on business needs Delivering training sessions for new employees when required Preparing for and participating in TV and radio interviews, ensuring market commentary follows approved talking points Producing evergreen educational articles and/or infographics Preparing customized market reports based on approved internal or client requirements Supporting 1-to-1 educational or explanatory sessions for HNW clients in coordination with the Sales and education department Producing short market-analysis videos with additional content when major market events require timely coverage Any other duties that are requested and relevant to the role</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Skills &amp; Experience:</strong> Bachelor s degree in finance, Economics, or a related field. Experience Required A solid financial background and at least two years of experience working in the financial services business. Knowledge of capital markets is a must Strong analytical and reporting skills Strong presentation skills Knowledge in the dynamics of macroeconomics Technical Analysis Previous experience with financial brokers Previous experience in educating people Arabic and English</p>

<p>Own the rolling demand forecast across all brands, SKUs, markets, and key customers. Run a structured monthly forecast cycle with sales and commercial teams in each market, validating and challenging promotional uplifts, new listings, distributor orders, and baseline assumptions rather than simply aggregating them. Reconcile sell-in, sell-out, and distributor stock-on-hand data to separate true consumer demand from pipeline fill. Measure forecast accuracy and bias at SKU and market level, and close the loop with commercial teams on misses. Convert the consensus demand plan into supplier-level purchase plans, accounting for production lead times, minimum order quantities, transit times, customs clearance, and shelf-life constraints. Sequence purchase orders and shipments so stock lands in the right market, at the right time, with the right remaining shelf life. Set stock cover targets by SKU and market, balancing service levels against working capital. Monitor inventory ageing and escalate at-risk stock early, before it becomes a near-expiry liquidation. Lead the monthly S&amp;OP process, aligning commercial, finance, and supply chain around a single set of numbers. Manage, coach, and develop the Demand Planner. Build documented, repeatable planning processes and tools so the function runs on process rather than individual heroics. Report a monthly planning scorecard to the CEO covering forecast accuracy and bias, service level, stock cover, ageing and near-expiry stock, and liquidation losses.</p><p><strong>Desired Candidate Profile</strong></p><p>7+ years in demand and supply planning within FMCG, ideally including import/distribution businesses rather than purely local manufacturing. Proven experience planning across multiple markets and/or through third-party distributors. A track record of constructively challenging sales and commercial teams on their forecasts, this role requires commercial backbone, not just analytical skill. Hands-on experience converting demand plans into purchase plans with international suppliers across varying production and transit lead times. Experience with shelf-life-sensitive categories strongly preferred. Prior experience managing or mentoring junior planners. Strong ERP proficiency (SAP Business One an advantage) and advanced Excel and analytical skills. Bachelor s degree in Supply Chain, Engineering, Business, or a related field. Strong written and spoken English; Arabic is an advantage given the regional footprint.</p>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Functions as the property s strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand s business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> 4-year bachelor's degree in Finance and Accounting or related major; 2 years experience in the finance and accounting or related professional area.</p> <p>OR</p> <p> Master's degree in Finance and Accounting or related major; no work experience required.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Engaging in Strategic Planning and Decision Making</strong> </p> <p> Analyzes financial data and market trends.</p> <p> Analyzes information, forecasts sales against expenses and creates annual budget plans.</p> <p> Compiles information, analyzes and monitors actual sales against projected sales.</p> <p> Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.</p> <p> Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.</p> <p> Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</p> <p> Thinks creatively and practically to develop, execute and implement new business plans</p> <p> Protects and strengthens our competitive advantage by advocating and supporting sound business and financial decision making.</p> <p> Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability.</p> <p> Implements a system of appropriate controls to manage business risks.</p> <p> </p> <p> <strong>Leading Accounting Teams </strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner.</p> <p> Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority.</p> <p> Holds staff accountable for successful performance.</p> <p> </p> <p> <strong>Developing and Maintaining Finance and Accounting Goals</strong> </p> <p> Supports property strategy from a finance and accounting perspective</p> <p> Submits reports in a timely manner, ensuring delivery deadlines.</p> <p> Ensures Profits and Losses are documented accurately.</p> <p> Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</p> <p> Ensures appropriate corrections are made to audit results if necessary.</p> <p> Reviews audit issues to ensure accuracy.</p> <p> </p> <p> <strong>Managing Projects and Policies </strong> </p> <p> Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.</p> <p> Generates and providing accurate and timely results in the form of reports, presentations, etc.</p> <p> Ensures compliance with standard and local operating procedures (SOPs and LSOPs).</p> <p> Oversees internal, external and regulatory audit processes.</p> <p> Ensures compliance with Standard Operating Procedures (SOPs).</p> <p> Ensures that the P&amp;L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).</p> <p> </p> <p> <strong>Anticipating and Delivering on the Needs of Key Stakeholders</strong> </p> <p> Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).</p> <p> Understands the owners' perspective and ROI expectations.</p> <p> Anticipates and addresses owner needs and involves ownership in key decisions.</p> <p> Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.</p> <p> Advises the GM and executive committee on existing and evolving operating/financial issues.</p> <p> Facilitates critique meetings to review information with management team.</p> <p> Attends owners meetings in order to provide context and explanation for financial results.</p> <p> Attends meetings and communicates with the owners, understanding the priorities and strategic focus.</p> <p> Demonstrates a commitment to meeting the needs of all key stakeholders.</p> <p> Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.</p> <p> </p> <p> <strong>Managing and Conducting Human Resource Activities</strong> </p> <p> Ensures team members are cross-trained to support successful daily operations.</p> <p> Ensures property policies are administered fairly and consistently.</p> <p> Ensures new hires participate in the department s orientation program.</p> <p> Ensures new hires receive the appropriate new hire training to successfully perform their job.</p> <p> Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.</p> <p> </p> </div> <div> </div> <p><br></p>

<p><h4>Job summary</h4> <p>Functions as the strategic business leader of the property's hotel operations. Areas of responsibility may include front office, recreation/health club, housekeeping, and laundry. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures hotel operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues, maximizes the financial performance of the department, and develops positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in business administration, hotel and restaurant management, or related major; 4 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li> <li>4-year bachelor's degree in business administration, hotel and restaurant management, or related major; 2 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing profitability</strong></p> <ul> <li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li> <li>Analyzes service issues and identifies trends.</li> <li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li> <li>Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li> </ul> <p><strong>Managing revenue goals</strong></p> <ul> <li>Monitors hotel operations sales performance against budget.</li> <li>Reviews reports and financial statements to determine hotel operations performance against budget.</li> <li>Coaches and supports operations team to effectively manage occupancy and rate, wages, and controllable expenses.</li> <li>Reviews the wage progress report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.</li> </ul> <p><strong>Leading operations and department teams</strong></p> <ul> <li>Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.</li> <li>Develops systems to enable employees to understand guest satisfaction results.</li> <li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li> </ul> <p><strong>Managing the guest experience</strong></p> <ul> <li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li> <li>Responds to and handles guest problems and complaints.</li> <li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li> <li>Creates an atmosphere in all rooms and food and beverage areas that meets or exceeds guest expectations.</li> </ul> <p><strong>Managing and conducting human resources activities</strong></p> <ul> <li>Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.</li> <li>Ensures employees are treated fairly and equitably.</li> <li>Ensures that regular, ongoing communication is happening in operations (e.g., pre-shift briefings, staff meetings).</li> <li>Fosters employee commitment to providing excellent service, participates in daily stand-up meetings, and models desired service behaviors in all interactions with guests and employees.</li> <li>Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.</li> <li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li> <li>Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns.</li> <li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to standard and local operating procedures (SOPs and LSOPs), and supports the peer review process.</li> <li>Conducts annual performance appraisal with direct reports according to standard operating procedures.</li> <li>Champions change, ensures brand and regional business initiatives are implemented, and communicates follow-up actions to team as necessary.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p></p><p></p>

<p>Senior Procurement Officer (Supervisor) Confidential - A leading company in Jordan (Retail / Electronics) Jordan Retail, Our client, A leading company in Jordan (Retail / Electronics), is looking for Senior Procurement Officer (Supervisor) to be based in Amman Jordan and reports to Procurement Manager Interested candidates who meet the criteria can apply by forwarding their CVs directly to the below email address and put in the subject (Senior Procurement Officer (Supervisor) - Retail /Electronics- Jordan ) EMAIL_ADDRESS-impact.jo The Senior Procurement Officer (Supervisor) will develop and Implement Procurement strategy within specified categories and establish performance for each, managing the interface with suppliers. Senior Procurement Officer will lead the development of appropriate relationships with key partners. Senior Procurement Officer engage and gain buy in from key stakeholders in developing and implementing category strategy. In addition, responsible for running the purchasing in an efficient manner and contribute to achieve the profitable growth of Store.</p><p><b>Principal Duties and Responsibilities:</b></p><ul><li>Fixed and Intangible Assets:</li><li>Keep the company's equipment s and assets in good condition.</li><li>Follow the hygiene and safety rules of the store and local authorities.</li><li>Keep Ensure sufficient supply of consumer goods.</li><li>Human Resources:</li><li>Motivate and empower staff and redress their requirements periodically.</li><li>Train the staff &amp; prepare succession planning for potential candidates and high performers.</li><li>Schedule staff's working hours and delegate appropriate responsibilities and monitor their appearance (uniforms, badges, cleanliness, and attendance record).</li><li>Report immediately to the superior or concerned Reporting Manager, of any incidents/irregularities that could affect the operation of store.</li><li>Provide guidance and education to employees on procurement policies and procedures.</li><li>Communicate effectively with management, coworkers and store staff.</li><li>Monitor feedback to improve product mix and manpower planning.</li><li>check the number of promoters of each supplier</li><li>Merchandise:</li><li>Ensure to have an appropriate &amp; adequate assortment of items in terms of quantity, quality and price range.</li><li>Ensure that the best purchasing terms are obtained from supplier in terms of purchasing price, rebate and terms of payment.</li><li>Plan and negotiate promotions frequently in order to get best deals.</li><li>Study and check the competitor's price level frequently and take the appropriate decision.</li><li>Control stock carefully and adjust accordingly by monitoring purchase order and sales.</li><li>Control the supplier s manpower that performs the role of merchandises/promoters.</li><li>Build strong relationships with vendors.</li><li>Specifying market requirements for current and future products by conducting market research supported by on-going visits to vendors, and exhibitions. Correspondence with all local suppliers, and setting the deals with them. Getting new agencies/vendors. Setting deals with suppliers/vendors. Ordering, &amp; purchasing, &amp; Merchandising (Offers, Shelf Arrangement, Shelf Leasing, and Promotional Items. To maintain reference files of catalogs and literature, gather information on new products, and study new procedures which might be applicable to Extra line of business. Check the display of supplier s podiums in all branches and the location of each item. Check the display of each department in all branches. Follow up the sales with showroom managers. Make transfer between branches Follow up the display of items of all branches</li><li>Finance:</li><li>Utilize the stores available budget and prepare the monthly report.</li><li>Check the gross margin and monitor the shrinkage by inventory.</li><li>Follow and make sure that all the rebates are paid.</li><li>Ensure the stock level is according to the budget.</li><li>Agreement Payment Minus P.Os Marketing Contributions Supplier s stock</li><li>Supply Chain :</li><li>Requesting purchasing orders</li><li>Requesting minus</li><li>Information &amp; Communication:</li><li>Report any action that might interfere with proper functioning of the company.</li><li>Insure the circulation of information within the hierarch.</li><li>Report any information that might affect the result of the company.</li><li>Communicate social information that can affect the activities and/or image of the company.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Supply Chain, Logistics, Accounting, or related field.</li><li>4 - 7 years of procurement experience, preferably in retail, electronics, appliances, IT, or FMCG.</li><li>Strong supplier negotiation and follow-up skills.</li><li>Good knowledge of purchase orders, quotations, contracts, and logistics documentation.</li><li>Strong Excel and ERP/system experience.</li><li>Good English communication skills.</li><li>Organized, detail-oriented, and able to work under pressure.</li></ul><p>Preferred</p><ul><li>Experience in consumer electronics or retail procurement.</li><li>Vendor management with international brands.</li><li>Knowledge of import procedures, warranties, and after-sales coordination</li></ul>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <ul> <li>Handle customer interactions across all channels, including voice, email, WhatsApp, live chat, and social media.</li> <li>Deliver timely, accurate, and personalized responses aligned with luxury service standards and brand tone of voice.</li> <li>Provide a seamless omnichannel experience, ensuring continuity across customer touchpoints.</li> <li>Manage and document all customer interactions in Salesforce Service Cloud, with strong focus on First Contact Resolution (FCR).</li> <li>Maintain a professional, empathetic, and solution-oriented approach in all customer engagements.</li> <li>Deliver personalized, high-quality service that reflects the values, image, and standards of Chalhoub Group’s luxury Maisons.</li> <li>Proactively identify and act on sales and assisted-selling opportunities during customer interactions.</li> <li>Support revenue-generating initiatives such as pay-by-link, product recommendations, and cross-sell opportunities.</li> <li>Escalate complex or sensitive cases appropriately while maintaining customer confidence and satisfaction.</li> <li>Consistently meet and exceed defined KPIs, including: <ul> <li>Quality and customer satisfaction</li> <li>Productivity and adherence</li> <li>Sales contribution</li> <li>Service level targets</li> </ul> </li> <li>Adhere strictly to internal processes, compliance requirements, and luxury communication guidelines.</li> <li>Contribute to continuous improvement by flagging customer pain points and process gaps.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Strong written and verbal communication aligned with luxury service standards.</li> <li>Commercial and sales-oriented mindset.</li> <li>High emotional intelligence and strong customer empathy.</li> <li>Excellent problem-solving and ownership mentality.</li> <li>Strong multitasking and prioritization skills.</li> <li>Ability to perform effectively in a fast-paced, KPI-driven environment.</li> <li>Digital fluency and openness to AI-enabled tools and automation.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>