وظائف مندوب مبيعات في الأردن
١٢٤٣ وظائف شاغرة
<p>نحن نبحث عن مدير حسابات عبر الإنترنت للانضمام إلى فريقنا وأن نكون جزءًا من النمو لدينا. إذا كنت قائد فريق جائعًا لمغامرة جديدة، فمكان عمل متعدد الجنسيات ينتظرك.</p><p>WHAT'S ON YOUR PLATE؟</p><ul><li>إجراء مراجعات الأعمال مع الحسابات وتحديد فرص وأطر العلاقات التجارية التي تسفر عن زيادة الإيرادات والربحية وحصة السوق.</li><li>الحفاظ على علاقات تجارية مستمرة مع البائعين عبر مكالمات هاتفية ورسائل منتظمة.</li><li>تقديم خدمة ودعم ممتازين من خلال الاتصال المنتظم لبناء علاقات قوية وحل القضايا التشغيلية بين البائعين والشركات.</li><li>التأكد من أن قوائم البنود لدى البائعين محدثة في جميع الأوقات.</li><li>تحسين محتوى البائعين (MOA، وقت التسليم، وقت التحضير، إلخ).</li><li>إعادة التفاوض على معدل العمولة: بناء علاقات تجارية جديدة من خلال تجديد الاتصالات الموجودة بإعادة التفاوض على العرض.</li><li>مبيعات الإعلانات: اكتساب والحفاظ على صور من عناصر العلامة التجارية، وضع ملصقات Talabat للعناوين لدى البائعين، والاعلانات والبريد الإخباري.</li><li>إنشاء كوبونات وترويجات وقسائم من البائعين الحاليين.</li><li>إقناع البائعين بترويج العلامة التجارية لصور Talabat.</li><li>تحسين طريقة النقل: إقناع البائعين باستخدام Pelican واستخدام ميزات الدخول والتحقق من التواجد والبدائل بشكل صحيح</li><li>إقناع البائعين بالانتقال إلى الرقمنة (روابط خلفية، صفحات Splash، white-label، زر فيسبوك).</li><li>تشجيع البائعين على الاشتراك في بوابة الدفع عبر الإنترنت.</li><li>تنسيق مع البائع، إذا كان البائع مباشرًا أو نشطًا على Talabat، فحص السبب وحله، مثل الإغلاق أو التعطل في التوصيل المرتبط بالعلامة التجارية على Sales Force.</li></ul><p><strong>المرشح المطلوب</strong></p><p>درجة البكالوريوس في إدارة الأعمال أو أي مجال related ذي صلة</p><p>خبرة لا تقل عن 3+ سنوات في المبيعات</p><p>مهارات التفاوض</p><p>القدرة على الالتزام بالمواعيد والمرونة في العمل</p><p>مهارات الاتصال (كتابة وتحدث)</p><p>مهارات تحليلية قوية</p><p>مهارات Excel</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Senior Microsoft Presales Engineer is responsible for driving customer engagement, solution positioning, and technical presales activities across Microsoft Infrastructure, Security, Modern Workplace, and Cloud solutions.<br> The role acts as a trusted technical advisor to enterprise customers, supporting digital transformation initiatives through consultative solution design, technical workshops, demonstrations, and strategic customer engagements.<br> Working closely with Account Managers, Architects, Product teams, and Microsoft stakeholders, the engineer plays a key role in identifying customer requirements, positioning Microsoft technologies, developing technical proposals, and supporting pipeline growth across the region.<br> The role combines deep Microsoft technical expertise with strong customer-facing, presentation, and solution-selling capabilities.<br> Responsibilities: Customer Engagement & Solution Consulting Engage with customers to understand: Business challenges, Security and infrastructure requirements, Digital transformation objectives, and Existing technology environments Conduct assessments of customer infrastructure, cloud, and security landscapes Support customers in defining technical requirements and contributing to: RFP responses, RFI documentation and Technical solution requirements Act as a trusted advisor throughout the customer engagement lifecycle Solution Positioning & Technical Presales Position Microsoft solutions as best-in-class offerings by articulating: Business value, Competitive advantages, Technical capabilities and Security and operational benefits Demonstrate Microsoft solution advantages over competitive technologies and existing customer environments Support customers throughout technical evaluations and decision-making processes Prepare Technical proposals, Solution presentations, Architecture recommendations and Technical response documentation Microsoft Security, Cloud & Infrastructure Solutions Design and position solutions across: Microsoft 365 E3 & E5, Microsoft Security & Compliance solutions, Microsoft Defender Suite, Microsoft Sentinel (SIEM), Azure Active Directory (SSO, MFA, Identity Security), Microsoft Purview and Data Protection solutions, Intune and Endpoint Management, Azure Infrastructure, Backup, DR, and Migration services, Hybrid and on-premise Microsoft infrastructure solutions Support Azure sizing, migration, and modernization discussions with enterprise customers Maintain strong awareness of Microsoft cloud, infrastructure, and security best practices Workshops, Demonstrations & Technical Presentations Lead Customer workshops, Technical demonstrations, Solution presentations and Executive briefings Deliver tailored presentations addressing customer-specific business and technical challenges Educate customers on Microsoft cloud, infrastructure, and cybersecurity capabilities Support customer enablement and awareness initiatives across Microsoft technologies Pipeline Development & Sales Support Contribute to pipeline generation and opportunity development activities as part of the Presales organization Support opportunity qualification, technical validation, and deal progression across strategic customer engagements Collaborate closely with Sales and Account Management teams to align technical and commercial strategies Maintain visibility on opportunity progression and customer engagement activities Cross-Functional Collaboration Work closely with Account Managers, Technical Architects, Product teams, Delivery teams and Microsoft stakeholders Support successful transition from presales to delivery and implementation phases Collaborate with customer IT and security teams to ensure solution alignment and technical readiness 8+ years of experience in Microsoft solution sales, Technical presales, Cloud and infrastructure consulting, Enterprise ICT environments Strong expertise across Microsoft Cloud, Security, Productivity, Infrastructure solutions Strong understanding of Enterprise security principles, Cloud migration and modernization, Identity and access management, Data protection and compliance solutions Experience supporting enterprise and strategic customer engagements Familiarity with non-Microsoft security technologies such as VMware, Trend Micro EPP/EDR, Forcepoint DLP is highly desirable Bachelor’s degree in Computer Science, Information Technology, Engineering or a related technical field Microsoft cloud and security certifications are an advantage</span> </div>
<p><h4>ملخص المنصب</h4>
<p>عالج جميع طلبات الحجز والتغييرات والإلغاءات الواردة عبر الهاتف أو الفاكس أو البريد. حدد احتياجات حجز الضيف، وحدد نوع الغرفة المناسب، وتحقق من توافر النوع والسعر. اشرح الضمان والسعر الخاص وسياسات الإلغاء للمتصلين. استوعب ودوّن الطلبات الخاصة. أجب عن الأسئلة حول مرافق/خدمات الملكية وإقامة الغرف. اتبع تقنيات البيع لتعظيم الإيرادات. تواصل مع معلومات حول حجوزات كبار الشخصيات المحددة. أدخل والوصول إلى البيانات في نظام الحجز. استجب لأي صعوبات في استيعاب طلبات الغرف من خلال التواصل مع الشخص أو القسم المناسب. أشرف على دقة كتل الغرف والحجوزات. أدخل قوائم غرف الجماعات باستخدام أنظمة الحجز، عدل كتل الغرف للحفاظ على العدد المطلوب من الغرف المتاحة، واحتفظ بملفات منسقة لجميع المجموعات. أنشئ حسابات فواتير مناسبة وفقًا لسياسات المحاسبة.</p>
<p>اتبع جميع سياسات وإجراءات الشركة؛ تأكد من أن المظهر الموحد والشخصي نظيف ومهني؛ حافظ على سرية المعلومات الملكية؛ احمِ أصول الشركة. رحّب وتعرّف على جميع الضيوف وفق معايير الشركة؛ توقع وتلبي احتياجات خدمة الضيوف؛</p>
<p></p>
<p>المتابعة التنظيمية / التشغيلية الالتزام بسياسات وإجراءات المحاسبة لضمان العمل المتسق والمراقَب. تنفيذ المهام الموكلة تحت الإشراف وتدوير القضايا المعقدة عند الحاجة. الحسابات الدائنة التحقق من وثائق الموردين وإعداد المطابقات. إدارة المدفوعات والمدفوعات مقدمًا والمطالبات التأمينية والحسابات المتأخرة. دعم الإغلاق الشهري والتقارير وعمليات النظام ERP. مصروفات الموظفين والسفر معالجة تقارير السفر والمصروفات والمعاملات باستخدام البطاقة corporate وال advances. تحديث حسابات الموظفين والتنسيق مع قسم الرواتب والموارد البشرية. المبيعات والتحصيلات مطابقة النقد والتحصيلات بالبطاقات الائتمانية. مراجعة الفواتير ومذكرات الائتمان والودائع. ضمان مطابقة بنكية في الوقت المناسب وتقديم الدعم للجهات المدققة. الحسابات المدينة رفع ومطابقة الفواتير ومذكرات الائتمان ومذكرات الخصم. متابعة التحصيلات وإعداد aging الشهرية والتقارير. المعاملات بين الشركات معالجة فواتير الشركات معادلتها والمدفوعات. دعم التقارير والتدقيقات بين الشركات. الخزينة والسجلات المالية معالجة المدفوعات، الحفاظ على مركز النقد، والمساعدة في مطابقة البنك. الحفاظ على سجلات محاسبية دقيقة وإعداد التقارير حسب الحاجة.</p><p><strong>المرشح المثالي</strong></p><ul><li>درجة بكالوريوس في المحاسبة أو إدارة الأعمال</li><li>القدرة على تفسير وتحليل البيانات المالية</li><li>إتقان جيد للغة الإنجليزية</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Job Responsibilities:</strong><ul><li><p><strong>Booking Management:</strong> Promptly handle reservation inquiries via phone, email, and digital channels.</p><br></li><li><p><strong>System Operations:</strong> Accurately process and update bookings, guest profiles, and special requests.</p><br></li><li><p><strong>Inventory Control:</strong> Monitor daily availability, group blocks, and last-minute changes while supporting revenue strategies.</p><br></li><li><p><strong>Team Collaboration:</strong> Liaise with Front Office, Sales, and Housekeeping, and assist with daily arrival and VIP reports.</p><br></li><li><p><strong>Compliance & Standards:</strong> Maintain accurate records, protect guest data, and promote company loyalty programs.</p><br></li></ul><br> </div>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.</p>
<p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform</p><p></p>
<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for a <strong>Supply Chain Officer</strong> at the <strong>Logistics Unit in Amman Regional Logistics Support Centre.</strong></p>
<ul>
<li>Supply Chain Officer 1 ensures that requests are handled efficiently and effectively to meet the needs of the Logistics Support Center. S/he makes information about potential or firm orders available to other logistics staff and those requesting services. S/he ensures that sourcing of goods is done to meet demand in the most efficient way.</li>
<li>Geographical remit: NAME Region and or any assigned geographic area or specific group of products.</li>
<li>Oversees order management for the downstream delegations. S/he ensures that all customers’ needs are understood, met delivered and well communicated.</li>
</ul>
<p><strong><u>RELATIONSHIPS </u></strong></p>
<ul>
<li>Internally, mainly interacts within the LSC’s Purchase, Warehouse, Transport and Fleet units </li>
<li>Channels all relevant information related to orders to all concerned</li>
<li>Ensures JDE Orders Follow up table has accurate information and acts with other units to maintain the accuracy</li>
<li>Reports to the Head of customer service/ Supply chain coordinator any occurred problems, claims and unusual requests concerning open orders without delay.</li>
</ul>
<p><strong><u>General Duties: </u></strong></p>
<ul>
<li>Be aware of the Delegation’s objectives and activities</li>
<li>Understand the three components of the Red Cross/Red Crescent Movement</li>
<li>Apply the security rules at all times</li>
<li>Respect and observe the staff regulations of the ICRC in Jordan</li>
<li>The employee may be asked to perform other duties not covered in this Job Description as well as to provide support to other departments when and if necessary.</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<p><strong><u>Supply Chain Officer (SCO) / Order management</u></strong></p>
<p>The Supply Chain Officer processes and fulfils supply requests and orders in accordance with ICRC's logistical and financial procedures and pre-established fulfilment guidelines. The SCO works closely with customers and is responsible for ensuring all requests are handled without delays and that priorities are respected. The role focuses on delivering goods in the most efficient and effective way through order analysis and consolidation.</p>
<ol>
<li><strong>Analyze and Process Requests in a Timely Manner</strong></li>
</ol>
<p ><strong>The SCO reviews the pending Sales Requests (SRs) in the "Log Review and Submit for Approval" page at least twice a day, verifying the following:</strong></p>
<ul>
<li><strong>Header information:</strong> Sold To, Ship To, Reason Code, Order Title, Header Attachment, Project ID</li>
<li><strong>Line defaults:</strong> Requested Date (realistic delivery date), Schedule Pick Date, Cost Center, Objective</li>
<li><strong>Line items:</strong> Item Code, Quantity, Unit and Extended Price, Line Attachment, Cost Center</li>
</ul>
<p ><strong>The SCO communicates any changes made to the SR by email to the requester, then submits the reviewed SR for approval once all changes have been saved and communicated.</strong></p>
<ol>
<li value="2"><strong>Monitor Sales Requests and Follow Up</strong></li>
</ol>
<p><strong>The SCO monitors the status of all SRs, including:</strong></p>
<ul>
<li>Checking rejected SRs and contacting the requester to understand the reason and assist with resubmission if needed</li>
<li>Following up on SRs pending approval (status 515) to ensure they are approved within two business days</li>
<li>Resubmitting SRs when the original approver is absent, redirecting to the acting approver</li>
</ul>
<ol>
<li value="3"><strong>Select the Appropriate Sales Document and Release</strong></li>
</ol>
<p >The SCO reviews all approved SRs (status 516, 517) and releases them into the appropriate document type (SO, SD, SP), taking into account delivery patterns — local, upstream, direct, or warehouse-based. The SCO coordinates with the purchasing department for SP, ST, and SD documents, and with supply planners and the warehouse for SO fulfilment.</p>
<p ><strong>4. Keep the System Updated and Clean</strong></p>
<p >Regularly updates Promised Delivery Dates on sales documents based on input from purchasers or other LSC units, and promptly notifies the requester of any delays</p>
<p >Closes old or unnecessary sales document lines to keep the system clean</p>
<p ><strong>5. Record and Manage Documentation and Claims</strong></p>
<p >The SCO organizes and maintains all documentation related to orders, registers customer claims and remarks, and coordinates with the warehouse and purchasing department to identify root causes and resolve issues.</p>
<p ><strong>6. Update follow up sheets and Provide Statistics</strong></p>
<p >The SCO maintains awareness of delivery statuses and potential delays and keeps logistics dashboards and reports (JDE O2D reports, Tableau SCO dashboard, etc.) up to date. The SCO also identifies and proposes improvements to customer service policy.</p>
<p >In addition, the SCO is expected to analyze supply chain data, generate and share reports as required, and participate in ad hoc reporting meetings when requested by their line manager.</p>
<p ><strong>7. Promote Good Planning and Forecasting</strong></p>
<p >In collaboration with the Supply Chain Planner and Demand Planner, SCO helps build awareness of the importance of sound planning and forecasting practices.</p>
<p ><strong>8. Maintain Communication Flow</strong></p>
<p >The SCO ensures effective communication with:</p>
<p >Customers — keeping them informed of expected delivery dates, potential delays, stock shortages, or item discrepancies</p>
<p >Purchasers — coordinating on purchase consolidation, lead time changes, and supplier selection</p>
<p >Warehouse — discussing consolidation of deliveries with regard to space and manpower</p>
<p ><strong>9. Manage Service Requests via STM</strong></p>
<p >Responds to all messages and requests received through the AMM LOG Services STM tool within 24 hours</p>
<p >Closes tickets upon task or request completion</p>
<p ><strong>10. Fleet Orders Coordination</strong></p>
<p >For vehicle and spare parts orders, the SCO coordinates closely with the RFVM on item code creation, validation, and ranking.</p>
<p><strong><u>PROFESSIONAL EXPERIENCE AND EDUCATION REQUIRED</u></strong></p>
<p>Certifications / Education required</p>
<ul>
<li>Technical degree in logistics, administration or equivalent</li>
<li>Good command of spoken and written English and Arabic</li>
<li>Computer literacy; good knowledge of Microsoft Office</li>
<li>Knowledge of enterprise resource planning systems is an asset (JDE, SAP, etc.)</li>
</ul>
<p>Professional Experience required</p>
<ul>
<li>2-3 years previous experience in administration or within a supply chain or logistics department</li>
<li>Good knowledge of the supply chain.</li>
</ul>
<p>Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply.</p>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: 2<sup>nd</sup> July 2026, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before July 2<sup>nd</sup> midnight.</li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a cover letter and resume in English will be considered.</li>
<li>The contract will be on a fixed-term contract for (one year- Extendable if needed), with a three-month probationary period.</li>
<li>The salary range is between 1,132 – 1,360 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants.</strong> However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p> <br> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience </strong> </p>
<p> </p>
<p> H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<p> </p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES </strong> </p>
<p> </p>
<p> <strong>Taking an Entrepreneurial Approach to Driving the Restaurant Business </strong> </p>
<p> Understands financial opportunities by surveying restaurant demand.</p>
<p> Partners with key individuals in the local community to assess opportunities.</p>
<p> Identifies and analyzes competitors.</p>
<p> Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.</p>
<p> Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.</p>
<p> </p>
<p> <strong>Leading Significant Marketing/Public Relations/Media Activities</strong> </p>
<p> Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.</p>
<p> Supports on-site/off-site public relations opportunities to promote the restaurant.</p>
<p> Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.</p>
<p> Serves as the primary point of contact for restaurant events.</p>
<p> Participates in local networking activities, which are often off-property, in support of the restaurant.</p>
<p> </p>
<p> <strong>Managing Day-to-Day Restaurant Operations </strong> </p>
<p> Supervises and manages employees.</p>
<p> Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p>
<p> Conducts daily "taste panels" to educate, drive sales and create sales goals.</p>
<p> Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.</p>
<p> Monitors compliance with all applicable laws and regulations.</p>
<p> Monitors adherence to liquor control policies and procedures.</p>
<p> Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.</p>
<p> Monitors alcohol beverage service for compliance with local laws.</p>
<p> Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards.</p>
<p> Assists servers and hosts on the floor during meal periods and high demand times.</p>
<p> Advocates sound financial/business decision making.</p>
<p> Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.</p>
<p> Recognizes good quality products and presentations.</p>
<p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p>
<p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p>
<p> </p>
<p> <strong>Fostering an Environment that Creates Exciting and Memorable Guest Experiences </strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Acts as the guest service role model for the restaurants..</p>
<p> Addresses guest problems and complaints.</p>
<p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p>
<p> Verifies corrective action is taken to continuously improve service results.</p>
<p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p>
<p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p>
<p> </p>
<p><br></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder</p><br><p>Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.</p><br><ul><li>18,000 trained professionals</li><li>350+ locations worldwide</li><li>Fortune 500</li><li>Globally unified systems</li></ul><br>Job Description<br><p>To further develop the Ocean Import product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company’s policy and procedures.</p><br><ul><li>Create and maintain an effective department organization chart, which is designed for flexibility and growth.</li><li>Prepare, execute, monitor and update the department business plan at regular intervals.</li><li>Monitor and improve key departmental productivity.</li><li>Support product with checking local charges and agreement quotes to ensure we minimize potential branch losses.</li><li>Have thorough knowledge of the Ocean Import product.</li><li>Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team.</li><li>Attend the weekly branch Sales meeting and facilitate discussions on Ocean Import with market updates and trends.</li><li>Take an active role in the transition of new business/ updates to existing business.</li><li>Be open to implementing new system changes and enhancements into your department.</li><li>Grow department Revenue in line with District budget target and management expectations.</li><li>Supporting with BNP, AJAX, CLH, and internal financial reports to ensure that the department is showing clean financial accounting throughout all financial reports.</li><li>Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.</li><li>Building and maintaining strong relationships with vendors (Shipping lines, trucking companies, and others)</li><li>Review and conduct staff appraisals and one on one meeting timely in line with the 3+1 Initiative</li><li>Assist supervisor and key staff with goal setting and monitoring development.</li></ul><br>Qualifications<br><ul><li>Minimum 7 years Expeditors’ or industry experience in the Jordanian Market</li><li>Minimum 3 years team management experience</li><li>Written and verbal communication skills</li><li>Listening skills</li><li>Leadership & Emotional intelligence</li><li>Leading change & Adaptability</li><li>Presentation skills</li><li>Analytical thinking & Strategic Planning</li><li>Problem solving</li><li>English language proficiency</li><li>University or equivalent business qualifications</li></ul><br>Additional Information<br><p>Expeditors offers excellent benefits:</p><br><ul><li>Paid Vacation, Holiday, Sick Time</li><li>Health Plan: Medical</li><li>Life Insurance</li><li>Training and Personnel Development Program</li></ul><br><br> </div>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.</p>
<p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.</p>
<p>Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<p><h4>ملخص المنصب</h4>
<p>اعمل كمرجع رئيسي لجميع أنشطة الترفيه التي يتم تيسيرها في الملكية. قدم معلومات للنزلاء حول مرافق الترفيه المتاحة، والتي قد تشمل أحواض السباحة، الشاطئ، منطقة الترفيه/غرفة الألعاب، مركز اللياقة البدنية، ومركز أنشطة الأطفال. شجع، وظّف، سجّل، وجدول النزلاء للمشاركة في أنشطة الترفيه. روّج لجو ممتع ومريح للنزلاء. روّج لقواعد وأنظمة مرافق الترفيه المقصودة لسلامة ورفاهية النزلاء والأعضاء.</p>
<p>راقب النشاط في المرفق الترفيهي واستجب بشكل مناسب وفقًا لإجراء التشغيل المحلي في حال وجود حالة طارئة. قدّم خدمات المحاسبة عند العمل في مرافق تتضمن معاملات نقاط البيع. قدّم المساعدة عند استضافة فعاليات خاصة ضمن مرافق الترفيه مع نشاطات ومناسبات جماعية. كن على وعي بأي حالات قد لا يستطيع فيها النزلاء المشاركة في نشاط ما بأمان وأبلغ المشرف/المدير. قدّم المساعدة للنزلاء المصابين حتى وصول خدمات الطوارئ الطبية. نظّف المرافق الترفيهية والمعدات والإمدادات وصيانتها.</p>
<p>أبلغ المدير عن الحوادث والإصابات وظروف العمل غير الآمنة؛ أكمل التدريبات والتراخيص السلامة. اتبع سياسات وإجراءات الشركة؛ تأكد من أن المظهر والزي موحد ونظيفان ومهنيان؛ الحفاظ على سرية المعلومات الخاصة؛ حماية أصول الشركة.</p>
<p>رحّب بجميع النزلاء واعتراف بهم وفق معايير الشركة؛ توقع ولبّي احتياجات خدمة النزلاء؛</p>
<p></p>
<p><h4>ملخص المنصب</h4>
<p>تكون بمثابة مورد رئيسي لجميع الأنشطة الترفيهية التي يتم تسهيلها في الممتلكات. توفير معلومات للنزلاء حول مرافق الترفيه المتاحة، والتي قد تشمل المسابح، الشاطئ، منطقة الترفيه/غرفة الألعاب، مركز اللياقة البدنية، ومركز أنشطة الأطفال. تشجيع، تجنيد، تسجيل وجدولة النزلاء للمشاركة في الأنشطة الترفيهية. تعزيز جو ممتع ومريح للنزلاء. الترويج لقوانين وأنظمة مرافق الترفيه المخصصة لسلامة ورفاهية النزلاء والأعضاء. مراقبة النشاط في المرفق الترفيهي والاستجابة بشكل مناسب وفقاً لإجراءات التشغيل المحلية في حالة الطوارئ.</p>
<p>تقديم خدمات الدفع عند العمل في مرافق تشمل معاملات نقاط البيع. المساعدة عند تنظيم Functions خاصة داخل مرافق الترفيه مع أنشطة جماعية وفعاليات. كن على علم بحالات محتملة قد لا يستطيع خلالها النزلاء المشاركة بأمان في نشاط ما وأبلغ المشرف/المدير. تقديم المساعدة للنزلاء المصابين حتى وصول خدمات الطوارئ الطبية. تنظيف وصيانة المرافق الترفيهية والمعدات واللوازم.</p>
<p>الإبلاغ عن الحوادث والإصابات وظروف العمل غير الآمنة إلى المدير؛ إكمال التدريب والسلامة والشهادات. اتباع سياسات وإجراءات الشركة؛ ضمان أن الزي والتواجد الشخصي نظيفان واحترافيان؛ الحفاظ على سرية المعلومات الملكية؛ حماية أصول الشركة.</p>
<p>الترحيب وتقدير جميع النزلاء وفق معايير الشركة؛ توقع وتلبية احتياجات خدمة النزلاء؛ المساعدة</p><p></p>
<p><h4>ملخص المنصب</h4>
<p>اعمل كمرجع رئيسي لجميع أنشطة الترفيه التي تُدار في المنشأة. قدّم معلومات للضيوف حول مرافق الترفيه المتاحة، والتي قد تشمل المسابح، الشاطئ، منطقة الترفيه/غرفة الألعاب، مركز اللياقة البدنية، ومركز أنشطة الأطفال. شجع، اختَر، سجِّل، وجدول الضيوف للمشاركة في أنشطة الترفيه. روّج لجو ممتع ومريح للضيوف. روّج للقواعد واللوائح الخاصة بمرافق الترفيه التي تهدف إلى سلامة ورفاهية الضيوف والعضويات.</p>
<p>راقب النشاط في المرفق الترفيهي ورد بشكل مناسب وفقًا لإجراءات التشغيل المحلية في حالة الطوارئ. قدّم خدمات الكاشير عند العمل في مرافق تشمل معاملات نقاط البيع. ساعد عند استضافة Functions خاصة داخل مرافق الترفيه مع أنشطة جماعية وفعاليات. كن على علم بالحالات المحتملة التي لا يستطيع فيها الضيوف المشاركة في نشاط بشكل آمن وأعلم المشرف/المدير. قدّم المساعدة للضيوف المصابين حتى وصول خدمات الطوارئ الطبية. نظّف وصنّف مرافق الترفيه والمعدات واللوازم وتMaintainها.</p>
<p>أبلغ عن الحوادث والإصابات وظروف العمل غير الآمنة إلى المدير؛ أكمل تدريبات السلامة والشهادات. اتبع سياسات وإجراءات الشركة؛ تأكد من أن الزي والمظهر الشخصي نظيفان واحترافيان؛ حافظ على سرية المعلومات الملكية؛ احم أصول الشركة.</p>
<p>رحّب بالضيوف جميعاً واعتراف بهم وفق معايير الشركة؛ توقع وتلبية احتياجات خدمة الضيوف؛ قدِّم المساعدة</p><p></p>
<p><h4>ملخص المنصب</h4>
<p>اعمل كمورد رئيسي لجميع أنشطة الترفيه التي تتم facilited في الممتلكات. قدم معلومات للنزلاء حول مرافق الترفيه المتاحة، والتي قد تشمل المسابح، الشاطئ، منطقة الترفيه/غرفة الألعاب، مركز اللياقة البدنية، ومركز أنشطة الأطفال. شجع، واهم، وسجل، وجدول النزلاء للمشاركة في أنشطة الترفيه. روّج لجو ممتع ومريح للنزلاء. روّج لقواعد وأنظمة مرافق الترفيه وذلك من أجل سلامة ورفاهية النزلاء والأعضاء. راقب النشاط في المرفق الترفيهي واستجب بشكل مناسب وفقًا لإجراءات التشغيل المحلية في حالة الطوارئ. قدم خدمات الصرافة عند العمل في مرافق تشمل معاملات نقاط البيع. ساعد عند استضافة فعاليات خاصة داخل مرافق الترفيه مع أنشطة وفعاليات جماعية. كن على علم بمواقف محتملة قد لا يتمكن النزلاء من المشاركة بأمان في نشاط ما وأخبر المشرف أو المدير. قدم المساعدة للنزلاء المصابين حتى وصول خدمات الطوارئ الطبية. نظّف واعتنِ بالمرافق والمعدات واللوازم الترفيهية.</p>
<p>أبلغ عن الحوادث والإصابات وظروف العمل غير الآمنة إلى المدير؛ أكمل التدريب والسلامة والشهادات. اتبع سياسات وإجراءات الشركة؛ تأكد من أن الزي والمظهر الشخصي أنيقان ومهنيان؛ حافظ على سرية المعلومات الملكية؛ احم أصول الشركة. رحب بالضيوف واعتراف بهم وفق معايير الشركة؛ توقع وتلبية احتياجات خدمة النزلاء؛ ساعد</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor Degree in B.Sc pharmacy</li><li>2 Years in Pharmaceutical Sales</li></ul><p><strong>TECHNICAL SKILLS:</strong> Selling Skills/Presentation Skills - Professional</p><p><strong>KEY ATTRIBUTES:</strong> Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills</p><p><strong>ASPEN COMPETENCIES:</strong></p><p><strong>BUSINESS</strong> Foster Consumer & Customer Commitment Makes Good Decision</p><p><strong>PEOPLE</strong> Communicate Effectively Dealing with ambiguity/Embrace change</p><p><strong>SELF</strong> Continuously Grow & Develop Contribute Special Expertise</p><p></p></section>
<p>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts. Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to:</p><p>Your focus area is our Sm land; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting. When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout.</p><p>Operate and Support Store activities.</p><p>Provide a day out for the whole family.</p><p>Maintain the communications of the shopping tools for any services and campaigns to be up to date.</p><p>Secure an easy buying process from home to home.</p><p>Act as a highly efficient, and staffed, sales mechanism.</p><p>Show home furnishing solutions full of inspiring home furnishing ideas.</p><p>You re the first one to meet our customers making sure meeting their wishes and needs.</p><p>Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store.</p><p>Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required.</p><p>Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click & Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience.</p><p>Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</p><p><strong>Functional / Technical Skills</strong></p><p>Good understanding of Sm land operational routines, including child registration, safety procedures, and capacity control.</p><p>Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers.</p><p>Ability to follow Sm land guidelines for child supervision, check-in and check-out procedures, and emergency protocols.</p><p>Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience.</p><p>Knowledge of store layout and key store functions to effectively guide customers and answer questions.</p><p>Ability to use basic store systems and registration tools for Sm land check-in and customer support tasks.</p><p>Understanding of IKEA customer service standards and tone of voice when interacting with customers and children.</p><p>Ability to maintain cleanliness, organization, and safety standards in the Sm land play area and entrance zone.</p><p>Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance.</p><p>Ability to identify and respond quickly to customer needs, safety concerns, or operational issues.</p><p>Understanding of IKEA services and offers to provide basic information and guide customers to the correct department.</p><p>Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</p><p><strong>Desired Candidate Profile</strong></p>Experience working in a customer service or retail environment is preferred. Experience interacting with children and families, childcare environments, or play areas is considered an advantage. Demonstrated ability to provide friendly, helpful, and customer-focused service. Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude. Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset. Good communication and interpersonal skills when interacting with customers and co-workers. Ability to work collaboratively within a team and support colleagues when needed. Basic computer and system literacy to support registrations or operational tasks. Strong attention to safety and responsibility, particularly when working with children in Sm land. Ability to follow operational routines and procedures while maintaining efficiency and service quality. Flexibility to work in different store areas and shifts, supporting the overall customer experience.
<p>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts. Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to: Your focus area is our Sm land; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting. When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout.</p><p>Operate and Support Store activities. Provide a day out for the whole family. Maintain the communications of the shopping tools for any services and campaigns to be up to date. Secure an easy buying process from home to home. Act as a highly efficient, and staffed, sales mechanism. Show home furnishing solutions full of inspiring home furnishing ideas. You re the first one to meet our customers making sure meeting their wishes and needs.</p><p>Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store. Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required. Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click & Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience. Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</p><p><strong>Desired Candidate Profile</strong></p><h2>Functional / Technical Skills</h2><ul><li>Good understanding of Sm land operational routines, including child registration, safety procedures, and capacity control.</li><li>Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers.</li><li>Ability to follow Sm land guidelines for child supervision, check-in and check-out procedures, and emergency protocols.</li><li>Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience.</li><li>Knowledge of store layout and key store functions to effectively guide customers and answer questions.</li><li>Ability to use basic store systems and registration tools for Sm land check-in and customer support tasks.</li><li>Understanding of IKEA customer service standards and tone of voice when interacting with customers and children.</li><li>Ability to maintain cleanliness, organization, and safety standards in the Sm land play area and entrance zone.</li><li>Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance.</li><li>Ability to identify and respond quickly to customer needs, safety concerns, or operational issues.</li><li>Understanding of IKEA services and offers to provide basic information and guide customers to the correct department.</li><li>Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</li></ul><h2>Qualifications</h2><ul><li>Experience working in a customer service or retail environment is preferred.</li><li>Experience interacting with children and families, childcare environments, or play areas is considered an advantage.</li><li>Demonstrated ability to provide friendly, helpful, and customer-focused service.</li><li>Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude.</li><li>Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset.</li><li>Good communication and interpersonal skills when interacting with customers and co-workers.</li><li>Ability to work collaboratively within a team and support colleagues when needed.</li><li>Basic computer and system literacy to support registrations or operational tasks.</li><li>Strong attention to safety and responsibility, particularly when working with children in Sm land.</li><li>Ability to follow operational routines and procedures while maintaining efficiency and service quality.</li><li>Flexibility to work in different store areas and shifts, supporting the overall customer experience.</li></ul>