وظائف مهندس تصميم ميكانيكي في الأردن

<p><h4>Description</h4> <p>About the opportunity<br> We are hiring on behalf of a major government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious applied AI programs. This organisation is developing the infrastructure and platforms that enable AI-powered public services at scale. The work spans sovereign model serving, vector infrastructure, retrieval systems, developer tooling, and deployment platforms that support critical government applications. This is a rare opportunity to build foundational AI infrastructure with significant real-world impact, in an environment where performance, reliability, and security are mission-critical.</p> <h4>Role overview</h4> <p>We are seeking a Staff AI Platform Engineer to own the platform infrastructure that enables engineering teams to build and operate AI systems efficiently and reliably. This is a senior individual contributor role focused on model serving, vector infrastructure, data pipelines, observability, and deployment platforms. Your success will be measured by the productivity and reliability gains you enable for other engineers.</p> <p>You will combine deep platform engineering expertise with a strong understanding of AI workload requirements, including inference performance, retrieval systems, and operational complexity.</p> <p>At the staff level, you will:</p> <ul> <li>Define and evolve the technical foundations of the AI platform</li> <li>Build systems that accelerate engineering teams across the organisation</li> <li>Set standards for reliability, security, and scalability</li> <li>Lead architecture decisions and evaluate emerging technologies</li> <li>Use AI coding tools such as Codex, Claude Code, or similar as part of your daily workflow</li> </ul> <h4>Key responsibilities</h4> <p><strong>AI platform infrastructure</strong><br> Design and operate model serving infrastructure using vLLM, TGI, TensorRT-LLM, or similar technologies.<br> Build and manage vector infrastructure, embedding pipelines, and retrieval systems.<br> Develop data pipelines for document ingestion, transformation, and storage.<br> Own deployment platforms, CI/CD pipelines, and infrastructure-as-code.</p> <p><strong>Observability & reliability</strong><br> Build observability across the AI stack, including latency, throughput, and model behavior monitoring.<br> Define SLOs, perform capacity planning, and lead reliability engineering initiatives.<br> Lead incident response, root-cause analysis, and postmortems.<br> Establish platform standards for operational excellence.</p> <p><strong>Force multiplication</strong><br> Build reusable internal tooling, SDKs, and deployment patterns.<br> Partner with engineering teams to translate infrastructure needs into scalable platform capabilities.<br> Mentor engineers and raise technical standards across the organisation.</p> <h4>Basic qualifications</h4> <ul> <li>10+ years of platform, infrastructure, or backend engineering experience</li> <li>Proven experience operating at staff or principal engineer level</li> <li>Deep expertise in Azure (AWS or GCP also valued)</li> <li>Strong Kubernetes and Docker experience</li> <li>Hands-on experience with Terraform, CI/CD pipelines, and infrastructure-as-code</li> <li>Experience building production data pipelines</li> <li>Proficiency in Python, Java/Kotlin, or Go</li> <li>Strong PostgreSQL knowledge at production scale</li> <li>Experience with distributed tracing, metrics, logging, and alerting</li> <li>Practical use of AI coding assistants such as Codex or Claude Code</li> <li>Excellent written and verbal communication skills</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Experience building RAG systems and retrieval infrastructure</li> <li>Experience with LangGraph, LangChain, Semantic Kernel, or similar frameworks</li> <li>Hands-on experience with GPU-based inference infrastructure</li> <li>Experience with vector databases such as pgvector, Qdrant, Pinecone, or Weaviate</li> <li>Familiarity with LLM inference optimization and evaluation frameworks</li> <li>Experience with speech and conversational AI systems</li> <li>Experience building internal developer platforms</li> <li>Security and compliance experience in highly regulated environments</li> </ul> <h4>Technology stack</h4> <p><strong>Backend & platform:</strong> Python, Java, Kotlin, Go, REST, gRPC<br> <strong>AI infrastructure:</strong> vLLM, TGI, TensorRT-LLM, GPU Serving<br> <strong>AI & LLM:</strong> LangChain, LangGraph, Microsoft Agent Framework, vector databases<br> <strong>Data:</strong> PostgreSQL, Redis, DocumentDB, Azure Blob Storage<br> <strong>Infrastructure:</strong> Azure, Docker, Kubernetes, Terraform, CI/CD<br> <strong>Observability:</strong> Langfuse, Grafana, Prometheus, OpenTelemetry<br> <strong>Security:</strong> Entra ID, RBAC, Secrets Management, Zero Trust<br> <strong>AI development:</strong> Codex, Claude Code, OpenCode</p> <h4>What we’re looking for</h4> <p>You are an engineer who:</p> <ul> <li>Thinks in systems and enables others to move faster</li> <li>Designs infrastructure that is reliable, scalable, and easy to operate</li> <li>Grounds technical decisions in evidence and operational data</li> <li>Raises engineering standards through architecture and mentorship</li> <li>Communicates clearly and transparently</li> <li>Embraces AI-native development practices</li> </ul> <h4>Why apply?</h4> <p>This role offers the opportunity to shape the technical foundations of a world-class AI platform supporting transformative public services in Abu Dhabi. You will tackle complex infrastructure challenges at the intersection of AI, cloud computing, and platform engineering while delivering meaningful impact at a national scale.</p></p><p></p>

<p><h4>Description</h4> <p>About the opportunity<br> We are hiring on behalf of a major government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious applied AI programs. This organisation is developing the infrastructure and platforms that enable AI-powered public services at scale. The work spans sovereign model serving, vector infrastructure, retrieval systems, developer tooling, and deployment platforms that support critical government applications. This is a rare opportunity to build foundational AI infrastructure with significant real-world impact, in an environment where performance, reliability, and security are mission-critical.</p> <h4>Role overview</h4> <p>We are seeking a Staff AI Platform Engineer to own the platform infrastructure that enables engineering teams to build and operate AI systems efficiently and reliably. This is a senior individual contributor role focused on model serving, vector infrastructure, data pipelines, observability, and deployment platforms. Your success will be measured by the productivity and reliability gains you enable for other engineers.</p> <p>You will combine deep platform engineering expertise with a strong understanding of AI workload requirements, including inference performance, retrieval systems, and operational complexity.</p> <p>At the staff level, you will:</p> <ul> <li>Define and evolve the technical foundations of the AI platform</li> <li>Build systems that accelerate engineering teams across the organisation</li> <li>Set standards for reliability, security, and scalability</li> <li>Lead architecture decisions and evaluate emerging technologies</li> <li>Use AI coding tools such as Codex, Claude Code, or similar as part of your daily workflow</li> </ul> <h4>Key responsibilities</h4> <p><strong>AI platform infrastructure</strong><br> Design and operate model serving infrastructure using vLLM, TGI, TensorRT-LLM, or similar technologies.<br> Build and manage vector infrastructure, embedding pipelines, and retrieval systems.<br> Develop data pipelines for document ingestion, transformation, and storage.<br> Own deployment platforms, CI/CD pipelines, and infrastructure-as-code.</p> <p><strong>Observability & reliability</strong><br> Build observability across the AI stack, including latency, throughput, and model behavior monitoring.<br> Define SLOs, perform capacity planning, and lead reliability engineering initiatives.<br> Lead incident response, root-cause analysis, and postmortems.<br> Establish platform standards for operational excellence.</p> <p><strong>Force multiplication</strong><br> Build reusable internal tooling, SDKs, and deployment patterns.<br> Partner with engineering teams to translate infrastructure needs into scalable platform capabilities.<br> Mentor engineers and raise technical standards across the organisation.</p> <h4>Basic qualifications</h4> <ul> <li>10+ years of platform, infrastructure, or backend engineering experience</li> <li>Proven experience operating at staff or principal engineer level</li> <li>Deep expertise in Azure (AWS or GCP also valued)</li> <li>Strong Kubernetes and Docker experience</li> <li>Hands-on experience with Terraform, CI/CD pipelines, and infrastructure-as-code</li> <li>Experience building production data pipelines</li> <li>Proficiency in Python, Java/Kotlin, or Go</li> <li>Strong PostgreSQL knowledge at production scale</li> <li>Experience with distributed tracing, metrics, logging, and alerting</li> <li>Practical use of AI coding assistants such as Codex or Claude Code</li> <li>Excellent written and verbal communication skills</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Experience building RAG systems and retrieval infrastructure</li> <li>Experience with LangGraph, LangChain, Semantic Kernel, or similar frameworks</li> <li>Hands-on experience with GPU-based inference infrastructure</li> <li>Experience with vector databases such as pgvector, Qdrant, Pinecone, or Weaviate</li> <li>Familiarity with LLM inference optimization and evaluation frameworks</li> <li>Experience with speech and conversational AI systems</li> <li>Experience building internal developer platforms</li> <li>Security and compliance experience in highly regulated environments</li> </ul> <h4>Technology stack</h4> <p><strong>Backend & platform:</strong> Python, Java, Kotlin, Go, REST, gRPC<br> <strong>AI infrastructure:</strong> vLLM, TGI, TensorRT-LLM, GPU Serving<br> <strong>AI & LLM:</strong> LangChain, LangGraph, Microsoft Agent Framework, vector databases<br> <strong>Data:</strong> PostgreSQL, Redis, DocumentDB, Azure Blob Storage<br> <strong>Infrastructure:</strong> Azure, Docker, Kubernetes, Terraform, CI/CD<br> <strong>Observability:</strong> Langfuse, Grafana, Prometheus, OpenTelemetry<br> <strong>Security:</strong> Entra ID, RBAC, Secrets Management, Zero Trust<br> <strong>AI development:</strong> Codex, Claude Code, OpenCode</p> <h4>What we’re looking for</h4> <p>You are an engineer who:</p> <ul> <li>Thinks in systems and enables others to move faster</li> <li>Designs infrastructure that is reliable, scalable, and easy to operate</li> <li>Grounds technical decisions in evidence and operational data</li> <li>Raises engineering standards through architecture and mentorship</li> <li>Communicates clearly and transparently</li> <li>Embraces AI-native development practices</li> </ul> <h4>Why apply?</h4> <p>This role offers the opportunity to shape the technical foundations of a world-class AI platform supporting transformative public services in Abu Dhabi. You will tackle complex infrastructure challenges at the intersection of AI, cloud computing, and platform engineering while delivering meaningful impact at a national scale.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><span><span>ManageEngine offers you more than 60 [enterprise IT management products]. (</span><span>https://www.manageengine.com/products.html?me-aboutus</span><span>) and over 60 [free tools] (</span><span>https://www.manageengine.com/free-tools.html?me-aboutus</span><span>) for identity and access management, enterprise service management, unified endpoint management and security, IT operations management, security information and event management, advanced IT analytics, and low-code app development. Your deployment options include on-premises, cloud-native, cloud-ready, and MSP models.</span></span></span><br><br><b><span><span><span>Role:</span></span></span></b><span><span><span>Presales Technical Consultant</span></span></span><br><b><span><span><span>Work Location:</span></span></span></b><span><span><span>Amman, Jordan</span></span></span><br><br><br><span><span><span>As a PreSales Technical Consultant at ManageEngine (Division of Zoho Corporation), you will assist the Sales/Business Development team by problem-solving key technical issues for our customers.</span></span></span><br><br><b><span><span><u><span>Roles and Responsibilities:</span></u></span></span></b><br><br></span><ul><li><span><span><span>We are looking for a PreSales Engineer with excellent technical, communication and organizational skills.</span></span></span><br></li><li><span><span><span>Work with Sales team to identify and qualify business opportunities. One of the main roles will be to technically qualify the IT needs of a prospect.</span></span></span><br></li><li><span><span><span>Any knowledge in Windows server management/Active Directory, ITService Management and Desktop management, ITIL, IT Security, ITOperations Management product will be of advantage. Knowledge about Cloud infrastructure will be a key factor too.</span></span></span><br></li><li><span><span><span>Will have to perform product presentation online/onsite to our customer internationally and provide all necessary support at the evaluation stage.</span></span></span><br></li><li><span><span><span>Understanding of the day to day IT problems that our customer face and to recommend the ManageEngine solutions through Proof of Concept, completing RFQ documents and involve in the complete Pre-Sales cycle.</span></span></span><br></li><li><span><span><span>Will have to work closely with Product &amp; other internal teams to discuss on complex customer environment.</span></span></span><br></li><li><span><span><span>Will have to be qualified in Advanced level of Arabic in writing, speaking and reading.</span></span></span><br></li></ul><br> </div>

<p><h4>Description</h4> <p>Manual & automation QA engineer</p> <p>We're looking for a skilled QA engineer who's equally comfortable crafting detailed test plans by hand and building robust automation frameworks. You'll ensure that every feature we ship meets the highest quality bar — including our growing suite of AI-powered capabilities.</p> <h4>Our stack</h4> <p><strong>Test automation:</strong> Playwright / Cypress<br> <strong>Unit & integration:</strong> Jest / Pytest<br> <strong>API testing:</strong> REST & GraphQL<br> <strong>Database:</strong> PostgreSQL<br> <strong>DevOps:</strong> CI/CD pipelines, GitHub Actions, AWS<br> <strong>AI:</strong> AI agents / LLMs (non-deterministic testing)</p> <h4>What you'll do</h4> <ul> <li>Design, write, and maintain manual test plans and test cases for features across the full product</li> <li>Build and scale automation frameworks for regression, integration, and end-to-end testing</li> <li>Test AI-powered features including LLM outputs, agent behavior, and model responses for accuracy, safety, and consistency</li> <li>Collaborate closely with developers and product managers to shift QA left in the development lifecycle</li> <li>Define and track quality metrics, identify risk areas, and surface issues early before they reach production</li> <li>Develop evaluation strategies for non-deterministic systems — including prompt variation testing and output validation pipelines</li> <li>Participate in sprint planning and retrospectives as the quality voice on the team</li> </ul> <h4>What we're looking for</h4> <ul> <li>2+ years of professional experience in software quality assurance, covering both manual and automation testing</li> <li>Hands-on experience testing AI agents, LLM-powered features, or ML models — understanding their non-deterministic nature is a must</li> <li>Proficiency in at least one modern automation framework (Playwright, Cypress, Selenium, or equivalent)</li> <li>Strong API testing skills using tools like Postman, REST Assured, or similar</li> <li>Experience working in agile environments with CI/CD pipelines and integrated test gates</li> <li>A methodical, curious mindset — you find edge cases others miss, and you document everything clearly</li> <li>Solid communication skills to write clear bug reports, test documentation, and quality summaries</li> </ul> <h4>Bonus points if you…</h4> <ul> <li>Have experience evaluating agentic workflows, multi-step reasoning chains, or RAG pipelines</li> <li>Have worked with LLM evaluation frameworks like RAGAS, LangSmith, or Promptfoo</li> <li>Use AI coding tools like Cursor or Claude in your daily QA workflow — we actively encourage it</li> <li>Have built custom eval harnesses or synthetic test data generators using LLMs</li> </ul> <h4>AI-first culture</h4> <p>We don't just build AI — we test it rigorously. Our QA engineers use Cursor and Claude to move faster, write better test cases, and automate the repetitive work. If you're already approaching quality assurance with AI tools in hand, you'll feel right at home.</p></p><p></p>

<p><h4>Description</h4> <p>Manual & automation QA engineer</p> <p>We're looking for a skilled QA engineer who's equally comfortable crafting detailed test plans by hand and building robust automation frameworks. You'll ensure that every feature we ship meets the highest quality bar — including our growing suite of AI-powered capabilities.</p> <h4>Our stack</h4> <p><strong>Test automation:</strong> Playwright / Cypress<br> <strong>Unit & integration:</strong> Jest / Pytest<br> <strong>API testing:</strong> REST & GraphQL<br> <strong>Database:</strong> PostgreSQL<br> <strong>DevOps:</strong> CI/CD pipelines, GitHub Actions, AWS<br> <strong>AI:</strong> AI agents / LLMs (non-deterministic testing)</p> <h4>What you'll do</h4> <ul> <li>Design, write, and maintain manual test plans and test cases for features across the full product</li> <li>Build and scale automation frameworks for regression, integration, and end-to-end testing</li> <li>Test AI-powered features including LLM outputs, agent behavior, and model responses for accuracy, safety, and consistency</li> <li>Collaborate closely with developers and product managers to shift QA left in the development lifecycle</li> <li>Define and track quality metrics, identify risk areas, and surface issues early before they reach production</li> <li>Develop evaluation strategies for non-deterministic systems — including prompt variation testing and output validation pipelines</li> <li>Participate in sprint planning and retrospectives as the quality voice on the team</li> </ul> <h4>What we're looking for</h4> <ul> <li>2+ years of professional experience in software quality assurance, covering both manual and automation testing</li> <li>Hands-on experience testing AI agents, LLM-powered features, or ML models — understanding their non-deterministic nature is a must</li> <li>Proficiency in at least one modern automation framework (Playwright, Cypress, Selenium, or equivalent)</li> <li>Strong API testing skills using tools like Postman, REST Assured, or similar</li> <li>Experience working in agile environments with CI/CD pipelines and integrated test gates</li> <li>A methodical, curious mindset — you find edge cases others miss, and you document everything clearly</li> <li>Solid communication skills to write clear bug reports, test documentation, and quality summaries</li> </ul> <h4>Bonus points if you…</h4> <ul> <li>Have experience evaluating agentic workflows, multi-step reasoning chains, or RAG pipelines</li> <li>Have worked with LLM evaluation frameworks like RAGAS, LangSmith, or Promptfoo</li> <li>Use AI coding tools like Cursor or Claude in your daily QA workflow — we actively encourage it</li> <li>Have built custom eval harnesses or synthetic test data generators using LLMs</li> </ul> <h4>AI-first culture</h4> <p>We don't just build AI — we test it rigorously. Our QA engineers use Cursor and Claude to move faster, write better test cases, and automate the repetitive work. If you're already approaching quality assurance with AI tools in hand, you'll feel right at home.</p></p><p></p>

<p>MID Contracting Company is looking for a talented BIM Infrastructure Engineer to join our construction team. The role focuses primarily on BIM-based infrastructure modeling, coordination, and technical support. This position is ideal for a BIM professional with strong exposure to infrastructure works who is looking to contribute directly to site coordination, clash resolution, and construction-driven BIM implementation within a contracting environment.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p>Associate - Presales</p><br><br><br>Job Scope <br><p><span>The Associate - Presales supports the Sales team with technical coordination, material preparation, and relationship management for effective pre-sales operations.</span></p><br><br><br>Main Duties and Responsibilities <br><ul> <li>Assist the Sales team by coordinating technical aspects of pre-sales activities;</li> <li>Support the Sales team in responding to customers requests understanding requirements, and tailoring proposals;</li> <li>Support the Presales Engineer in creating demos, proposal documentations, and presentations;</li> <li>Complete required pre-sales documentation in a quick and accurate manner;</li> <li>Provide support to the company partners and customers;</li> <li>Respond to after-hours support queries during assigned rotations and escalate issues if needed.</li> </ul><br><br>Position Requirements <br><br>Education <br><ul> <li>Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, Information Systems, or a related technical discipline.</li> <li>Prefer to have Fundamental certifications such as Microsoft Azure Fundamentals (AZ-900), AWS Cloud Practitioner, Cisco CCNA, IBM, VMware VCTA, Fortinet NSE, or similar are considered a plus.</li> </ul><br><br>Experience <br><ul> <li>Fresh graduate or up to 1 year of experience in Presales, Technical Support, IT Infrastructure, or System Administration.</li> <li>Good understanding of enterprise IT concepts, including networking, virtualization, cloud computing, cybersecurity, storage, or data center technologies.</li> <li>Basic knowledge of one or more leading technology vendors such as IBM, Citrix, VMware, Microsoft, Red Hat, Dell Technologies, HPE, Lenovo, Cisco, Fortinet, or similar is an advantage.</li> <li>Strong analytical and problem-solving skills with the ability to understand customer business and technical requirements.</li> <li>Excellent verbal and written communication skills with confidence in delivering technical presentations.</li> <li>Strong willingness to learn new technologies and build technical expertise through certifications and vendor training.</li> <li>Internship or academic projects related to enterprise infrastructure, cloud, networking, cybersecurity, or digital transformation.</li> </ul> <p>#LI-DNI</p><br> <br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Provide secured remote operational support across identity and access management and vulnerability management.<br> The role performs approved technical activities and tracking; access approvals, security policy, risk acceptance and regulatory accountability.<br> • Support user, privileged and service-account administration through approved requests and access workflows.<br> • Assist with periodic access reviews, joiner/mover/leaver controls and evidence preparation.<br> • Operate approved vulnerability scanning and reporting tools and validate findings with system owners.<br> • Maintain vulnerability, exception and remediation trackers and coordinate technical follow-up.<br> • Support IAM, MFA, privileged-access and directory-service incidents within authorised access boundaries.<br> • Provide metrics, evidence and trend analysis for security reporting and governance reviews.<br> • Escalate overdue, critical or policy-related matters to the onsite Security Engineer.<br> • Maintain operational procedures, access-control records and vulnerability-management documentation.<br> • Minimum 5 years of relevant IAM and/or vulnerability-management experience, with credible practical exposure to both domains.<br> • Experience with Microsoft identity services, SailPoint, CyberArk or equivalent IAM/PAM platforms.<br> • Experience with enterprise vulnerability-scanning and remediation-tracking platforms.<br> • Microsoft Identity, SailPoint, CyberArk, CEH, OSCP, GPEN or equivalent certification preferred.<br> • Strong understanding of privileged access, least privilege, remediation governance and audit evidence.<br> Preferred Profile • Previous experience supporting UAE government or regulated cybersecurity environments.<br> • Working knowledge of TDRA-hosted environments and related security-access processes.<br> • Experience operating through secured remote-access and privileged-session controls.<br> Expected Contribution • Access and vulnerability activities are completed only through approved workflows.<br> • Critical findings and overdue actions are escalated with clear ownership.<br> • Evidence and trackers remain accurate, current and audit-ready.<br></span> </div>

<p><h4>About Lucidya</h4> <p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p> <p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p> <h4>Why this role matters</h4> <p>At Lucidya, we are building products that help some of the region's most recognizable brands understand and engage with their customers at scale. As our platform grows, so does the complexity of the problems we solve.</p> <p>Great product ideas are easy. Turning them into products that customers actually use, engineers can confidently build, and the business can successfully launch is much harder.</p> <p>That's where this role comes in.</p> <p>As a Product Owner, you'll sit at the center of product delivery. You'll be responsible for turning customer problems, product strategy, and business priorities into clear, actionable work that engineering and design teams can execute with confidence.</p> <p>Your impact won't be measured by how many Jira tickets you create. It will be measured by how effectively you help the team build the right things, reduce delivery friction, avoid costly rework, and deliver meaningful value to customers faster.</p> <p>You'll work closely with Product Managers, Designers, Engineers, QA, and customer-facing teams to ensure everyone understands the problem we're solving, why it matters, and what success looks like.</p> <p>If you enjoy bringing structure to ambiguity, asking great questions, and helping teams move faster without sacrificing quality, you'll thrive here.</p> <h4>What you'll do</h4> <li>Create clarity where others see complexity</li> <p>You'll take customer feedback, business requests, product strategy, and technical requirements and transform them into clear user stories, acceptance criteria, workflows, and requirements that teams can confidently build from.</p> <li>Own squad readiness</li> <p>You'll make sure backlog items are ready before they enter development. Engineers shouldn't be discovering major requirements halfway through a sprint. You'll ensure the team has the context, detail, and alignment needed to deliver predictably.</p> <li>Help the team build the right things</li> <p>You'll partner closely with Product Managers to break large initiatives into smaller, valuable releases that allow us to learn quickly and deliver customer value faster.</p> <li>Drive productive collaboration</li> <p>You'll act as the bridge between product, design, engineering, QA, and customer-facing teams, ensuring everyone is aligned on priorities, scope, dependencies, and expected outcomes.</p> <li>Challenge unclear thinking</li> <p>When requirements are vague, assumptions are risky, or priorities don't make sense, you'll ask the hard questions. Respectfully, but confidently.</p> <li>Reduce delivery friction</li> <p>You'll identify risks, dependencies, and gaps before they become problems. Your goal is to help the team spend less time clarifying work and more time delivering value.</p> <li>Protect quality and customer experience</li> <p>You'll think beyond the happy path by considering edge cases, permissions, error handling, workflows, and usability before features reach customers.</p> <li>Support successful launches</li> <p>You'll help ensure internal teams understand what is being released, how it works, and what customers should expect through clear release notes, documentation, and enablement materials.</p> <h4>Requirements</h4> <h4>Who you are</h4> <li>You bring structure without creating bureaucracy</li> <p>You love organization, but you know process should help teams move faster, not slow them down.</p> <li>You care about outcomes, not ticket completion</li> <p>Closing a story isn't success. Solving a customer problem is.</p> <li>You ask great questions</li> <p>You naturally challenge assumptions, uncover hidden requirements, and identify risks before they become expensive mistakes.</p> <li>You communicate clearly</li> <p>You can explain a complex technical requirement to a designer, a customer problem to an engineer, and a product decision to a stakeholder without creating confusion.</p> <li>You thrive in cross-functional environments</li> <p>You enjoy working closely with engineers, designers, QA, Product Managers, and customer-facing teams to solve problems collaboratively.</p> <li>You have strong product delivery experience</li> <p>You have at least 3 years of experience as a Product Owner, Business Analyst, Associate Product Manager, or a similar role where you've owned requirements, backlog management, and delivery readiness.</p> <li>You're comfortable with technical concepts</li> <p>You don't need to write code, but you're comfortable discussing APIs, integrations, data models, permissions, workflows, and platform behavior with engineering teams.</p> <li>You're comfortable with ambiguity</li> <p>You won't always receive perfect requirements or complete information. You're able to create clarity and move things forward without waiting for every answer.</p> <p>You'll likely stand out if you have experience with:</p> <li>B2B SaaS products</li> <li>Customer experience (CX) platforms</li> <li>Social listening or customer engagement tools</li> <li>CRM, CDP, analytics, or workflow products</li> <li>AI-powered products and automation</li> <li>Arabic-first or MENA-focused products</li> <li>Product analytics and adoption metrics</li> <h4>What success looks like</h4> <p>Within your first few months:</p> <li>Backlog items enter development with significantly fewer unanswered questions.</li> <li>Sprint planning becomes more predictable because work is properly prepared and understood.</li> <li>Engineers spend less time seeking clarification and more time building.</li> <li>Rework decreases because requirements, edge cases, and acceptance criteria are defined upfront.</li> <li>Stakeholders trust delivery updates because expectations, trade-offs, and risks are communicated clearly.</li> <li>Product releases are smoother because internal teams are prepared and aligned.</li> <li>Most importantly, customers receive better products because the team consistently understands the problem before building the solution.</li> <h4>What the hiring process will look like</h4> <li>Intro call with TA</li> <li>Interview with HM</li> <li>Case study</li> <li>Presentation interview</li> <li>Culture fit / offer</li> <p>At Lucidya, we care deeply about ownership, curiosity, speed, and continuous improvement. We look for people who challenge ideas respectfully, communicate openly, and genuinely care about building products that solve real customer problems.</p> <p>If that sounds like the environment where you do your best work, we'd love to meet you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Teach agents to operate new web portals: navigation, search, fi ltering, pagination, and downloadingdocuments.</p><p>Handle the messy reality of real websites:</p><p>logins and session handling</p><p>steps that need a person (for example multi-factor login), handed over cleanly to a human</p><p>broken search, inconsistent categories, and unexpected pop-ups</p><p>Monitor agent runs, diagnose failures from traces and replays, and fi x them.</p><p>Detect when a portal changes and work with the AI Engineer – Agent Learning &amp; Evaluation soagents adapt without breaking.</p><p>Build tests against recorded sessions so changes can be checked before they reach production.</p><p>Work with the business users who supervise the agents to understand what "done" looks like andturn their feedback into improvements.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Must have</p><p>6+ years of software engineering, including 1+ year building LLM agents or browser automation atscale.</p><p>Strong experience with</p><p>browser automation</p><p>: Playwright, Puppeteer, or Selenium. A goodunderstanding of the DOM, the Chrome DevTools Protocol, network traffi c, and authentication</p><p>fl</p><p>ows.</p><p>Strong</p><p>Python</p><p>and/or</p><p>TypeScript</p><p>.</p><p>Excellent debugging skills: you enjoy working out why something failed on a site you don't control.</p><p>Working knowledge of the core AI topics below.</p><p>Nice to have</p><p>Vision-language models for UI agents (e.g. Qwen-VL, UI-TARS) and grounding actions to screenelements.</p><p>Agent-oriented browser frameworks (e.g. Stagehand, browser-use).</p><p>Experience making large-scale web automation reliable (retries, rate limits, change detection).</p><p>Experience with Arabic-language websites.</p><p>Core AI knowledge</p><p>We expect every AI Engineer on our team to be able to discuss these topics with confi dence. For this rolewe expect depth in agentic AI and computer use, and working knowledge of the rest.</p><p>How LLMs work:</p><p>the Transformer architecture, tokenisation, decoding and sampling, the trainingpipeline (pre-training, SFT, RLHF / DPO, RL with verifi able rewards), and common failure modessuch as hallucination and prompt injection.</p><p>Agentic AI:</p><p>agent patterns (ReAct, plan-and-execute, refl ection), tool design, context engineering,and safety controls (permissions, sandboxing, human-in-the-loop).</p><p>Computer use:</p><p>how agents perceive and act on user interfaces: screenshots and vision-languagemodels, DOM and accessibility trees, grounding actions to UI elements, and checking the resultafter each action.</p><p>Protocols:</p><p>Model Context Protocol (MCP) and Agent2Agent (A2A).</p><p>Agent harnesses:</p><p>what sits around the model (the loop, tools, permissions, sandboxes, contextmanagement), and hands-on experience with at least one agent framework or SDK.</p><p>Behavioural vs procedural approaches:</p><p>when to let the model decide the steps and when todefi ne them in code, and how to combine the two.</p><p>Benchmarks:</p><p>what computer-use and web benchmarks (OSWorld, WebArena, Online-Mind2Web,ScreenSpot) measure, and why real-world reliability differs from benchmark scores.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle.<br> Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helping enterprise organizations across the region turn customer data into better experiences and measurable business outcomes.<br> As we continue to scale our products, customers, and AI capabilities, the amount of data we generate is growing rapidly.<br> The opportunity is no longer simply to report on what happened - it's to understand why it happened, what it means, and what we should do next.<br> Why this role matters We're looking for a Senior Product Analyst who can help make data a genuine part of how Product operates.<br> This isn't a role where you'll wait for a Product Manager to ask for a dashboard or pull a report after a decision has already been made.<br> You'll be expected to get close to the product, understand how customers actually use it, spot patterns others may have missed, and bring insights to the table before someone asks for them.<br> You'll operate at two levels.<br> At the product and feature level , you'll help teams understand whether customers are discovering, adopting, engaging with, and getting value from what we're building.<br> You'll identify friction, investigate unexpected behaviour, evaluate experiments, and help teams decide what to improve, scale, reposition, or stop.<br> At the leadership level , you'll connect those individual product signals to the bigger picture - helping leadership understand product performance, emerging opportunities, risks, and where we should invest next.<br> The strongest person in this role will be able to move comfortably between a SQL query, a conversation with a Product Manager, and a leadership presentation - and translate the same data into something meaningful for each audience.<br> What You'll Do Turn product data into decisions.<br> You'll go beyond reporting what happened to understand why it happened, what it means, and what Product should do differently as a result.<br> Help teams define what success actually means.<br> You'll work with Product Managers and other stakeholders to establish meaningful KPIs, success metrics, and measurement plans before features and initiatives are launched.<br> Understand how customers use our products.<br> You'll analyse journeys, funnels, cohorts, adoption, engagement, retention, churn, and behavioural patterns to identify where customers are succeeding and where they're getting stuck.<br> Evaluate whether our products are delivering value.<br> You'll assess feature performance and help teams make evidence-based decisions about whether to improve, scale, reposition, or discontinue initiatives.<br> Bring insights into product discovery.<br> You'll use quantitative evidence alongside customer, product, and market context to help teams understand which problems are worth solving and where the biggest opportunities exist.<br> Challenge assumptions with evidence.<br> When a team believes a feature is working, adoption is strong, or customers are behaving a certain way, you'll be comfortable asking, “What does the data actually tell us?<br>” — constructively and without creating friction.<br> Identify opportunities before you're asked.<br> You won't wait for a stakeholder to request a report.<br> You'll proactively investigate anomalies, emerging trends, underperforming areas, and changes in customer behaviour and bring forward the ones that matter.<br> Support experimentation.<br> You'll help teams define hypotheses, success criteria, and measurement approaches, then analyse experiments and A/B tests to determine what the evidence tells us.<br> Make complex analysis easy to understand.<br> You'll turn large datasets and complicated analysis into clear stories, visualisations, recommendations, and decisions that make sense to both technical and non-technical audiences.<br> Give leadership a clear view of product performance.<br> You'll create reporting that connects detailed product and feature performance to broader business objectives, highlighting progress, drivers, risks, and recommended actions rather than simply presenting numbers.<br> Help Product become more self-sufficient with data.<br> You'll build repeatable analytical frameworks, dashboards, documentation, and self-service resources so teams don't need to come to you for every question.<br> Raise data literacy across Product.<br> You'll coach Product Managers on metrics, analysis, and interpretation, and use workshops, office hours, and day-to-day collaboration to make better use of data part of how the team works.<br> Build trust across teams.<br> You'll work closely with Product, Design, Engineering, and business stakeholders and influence decisions without relying on formal authority.<br> What Success Looks Like In your first 3-6 months, you'll be building trust.<br> Product teams know you as someone who understands the product, asks the right questions, and brings useful insights rather than simply producing reports.<br> As you establish yourself, you'll start changing how decisions are made.<br> Product Managers are defining meaningful success metrics earlier, teams are using evidence to evaluate their decisions, and you're proactively surfacing opportunities and risks rather than responding to reporting requests.<br> Ultimately, success means Product becomes more intelligent.<br> Leadership has a clear view of what's driving product performance, teams understand why customers behave the way they do, and decisions about priorities and investment are increasingly based on evidence rather than assumptions.<br> The shift we're looking for is simple: From “What happened?<br>” → “Why did it happen?<br>” → “What should we do about it?<br>" Who You Are You're naturally curious.<br> When you see an unexpected number, you don't just add it to a report — you want to know what's behind it.<br> You think commercially, not just analytically.<br> You understand that an interesting insight isn't necessarily a useful one.<br> You can connect product behaviour to customer value, business performance, and investment decisions.<br> You don't need to be given the question.<br> You're comfortable starting with an ambiguous problem, figuring out what needs to be understood, and determining what analysis will actually help answer it.<br> You can zoom in and out.<br> You can spend time investigating why a particular feature's adoption dropped while still understanding how that finding connects to the wider product strategy.<br> You're willing to challenge people.<br> You don't simply validate what a stakeholder already believes.<br> You're comfortable presenting evidence that contradicts an assumption, while doing so in a way that builds trust rather than defensiveness.<br> You know that being right isn't enough.<br> Your analysis only creates value if people understand it and act on it.<br> You can turn complex findings into a simple story and a clear recommendation.<br> You're a strong communicator.<br> You can explain an analytical finding to a Product Manager, work through the technical detail with an Engineer, and present the business implication to leadership.<br> You're proactive and self-directed.<br> You don't wait for a ticket to appear in your queue.<br> You notice something worth investigating and take ownership of finding out what it means.<br> You're comfortable with ambiguity and a changing environment.<br> Not every question will have a clean dataset or obvious answer.<br> You know how to work with imperfect information while being transparent about its limitations.<br> You have 4+ years of experience in product analytics, digital analytics, business intelligence, or a closely related field, with experience working directly with digital Product teams.<br> You're technically strong.<br> You can independently use SQL to explore and analyse large datasets and are comfortable working with product analytics or business intelligence platforms such as Mixpanel, Heap, Pendo, Metabase, Amplitude, Looker, Tableau, Power BI, or similar tools.<br> You understand product metrics deeply , including funnels, journeys, cohorts, retention, engagement, adoption, churn, and customer behaviour.<br> You can translate ambiguous business questions into structured analysis and understand the difference between finding a correlation and understanding what it actually means.<br> You're comfortable working remotely and can communicate effectively across teams without relying on being in the same room.<br> You have professional working proficiency in English.<br> Nice to Have Experience designing or evaluating A/B tests and experiments.<br> Experience with statistical analysis.<br> Familiarity with modern data stacks, data warehouses, transformation tools, event tracking, analytics instrumentation, or data governance.<br> Experience building or improving a product analytics function or data culture.<br> Experience presenting product recommendations to senior leadership.<br> Working knowledge of Python or R.<br> Experience working with B2B SaaS, enterprise products, AI products, or complex data-driven platforms.<br> What the hiring process will look like Recruiter screening — An initial conversation about your experience, motivations, and what you're looking for next.<br> Analytics interview — A deeper discussion around your product analytics experience, technical capability, and how you approach ambiguous analytical problems.<br> Case study / analytical exercise — You'll be given a product or business problem and asked to analyse the available information, identify the key insights, and explain what you would recommend.<br> Presentation Interview — You'll meet Product and/or business stakeholders to explore how you communicate insights, challenge assumptions, and influence decisions based on the case study.<br> Leadership / culture interview — A final conversation focused on how you operate, collaborate, handle ambiguity, and contribute to a high-performing team.<br></span> </div>

<p><h4>About Lucidya</h4> <p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p> <p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p> <h4>Why this role matters</h4> <p>At Lucidya, we are building products that help some of the region's most recognizable brands understand and engage with their customers at scale. As our platform grows, so does the complexity of the problems we solve.</p> <p>Great product ideas are easy. Turning them into products that customers actually use, engineers can confidently build, and the business can successfully launch is much harder.</p> <p>That's where this role comes in.</p> <p>As a Product Owner, you'll sit at the center of product delivery. You'll be responsible for turning customer problems, product strategy, and business priorities into clear, actionable work that engineering and design teams can execute with confidence.</p> <p>Your impact won't be measured by how many Jira tickets you create. It will be measured by how effectively you help the team build the right things, reduce delivery friction, avoid costly rework, and deliver meaningful value to customers faster.</p> <p>You'll work closely with Product Managers, Designers, Engineers, QA, and customer-facing teams to ensure everyone understands the problem we're solving, why it matters, and what success looks like.</p> <p>If you enjoy bringing structure to ambiguity, asking great questions, and helping teams move faster without sacrificing quality, you'll thrive here.</p> <h4>What you'll do</h4> <li>Create clarity where others see complexity</li> <p>You'll take customer feedback, business requests, product strategy, and technical requirements and transform them into clear user stories, acceptance criteria, workflows, and requirements that teams can confidently build from.</p> <li>Own squad readiness</li> <p>You'll make sure backlog items are ready before they enter development. Engineers shouldn't be discovering major requirements halfway through a sprint. You'll ensure the team has the context, detail, and alignment needed to deliver predictably.</p> <li>Help the team build the right things</li> <p>You'll partner closely with Product Managers to break large initiatives into smaller, valuable releases that allow us to learn quickly and deliver customer value faster.</p> <li>Drive productive collaboration</li> <p>You'll act as the bridge between product, design, engineering, QA, and customer-facing teams, ensuring everyone is aligned on priorities, scope, dependencies, and expected outcomes.</p> <li>Challenge unclear thinking</li> <p>When requirements are vague, assumptions are risky, or priorities don't make sense, you'll ask the hard questions. Respectfully, but confidently.</p> <li>Reduce delivery friction</li> <p>You'll identify risks, dependencies, and gaps before they become problems. Your goal is to help the team spend less time clarifying work and more time delivering value.</p> <li>Protect quality and customer experience</li> <p>You'll think beyond the happy path by considering edge cases, permissions, error handling, workflows, and usability before features reach customers.</p> <li>Support successful launches</li> <p>You'll help ensure internal teams understand what is being released, how it works, and what customers should expect through clear release notes, documentation, and enablement materials.</p> <h4>Requirements</h4> <h4>Who you are</h4> <li>You bring structure without creating bureaucracy</li> <p>You love organization, but you know process should help teams move faster, not slow them down.</p> <li>You care about outcomes, not ticket completion</li> <p>Closing a story isn't success. Solving a customer problem is.</p> <li>You ask great questions</li> <p>You naturally challenge assumptions, uncover hidden requirements, and identify risks before they become expensive mistakes.</p> <li>You communicate clearly</li> <p>You can explain a complex technical requirement to a designer, a customer problem to an engineer, and a product decision to a stakeholder without creating confusion.</p> <li>You thrive in cross-functional environments</li> <p>You enjoy working closely with engineers, designers, QA, Product Managers, and customer-facing teams to solve problems collaboratively.</p> <li>You have strong product delivery experience</li> <p>You have at least 3 years of experience as a Product Owner, Business Analyst, Associate Product Manager, or a similar role where you've owned requirements, backlog management, and delivery readiness.</p> <li>You're comfortable with technical concepts</li> <p>You don't need to write code, but you're comfortable discussing APIs, integrations, data models, permissions, workflows, and platform behavior with engineering teams.</p> <li>You're comfortable with ambiguity</li> <p>You won't always receive perfect requirements or complete information. You're able to create clarity and move things forward without waiting for every answer.</p> <p>You'll likely stand out if you have experience with:</p> <li>B2B SaaS products</li> <li>Customer experience (CX) platforms</li> <li>Social listening or customer engagement tools</li> <li>CRM, CDP, analytics, or workflow products</li> <li>AI-powered products and automation</li> <li>Arabic-first or MENA-focused products</li> <li>Product analytics and adoption metrics</li> <h4>What success looks like</h4> <p>Within your first few months:</p> <li>Backlog items enter development with significantly fewer unanswered questions.</li> <li>Sprint planning becomes more predictable because work is properly prepared and understood.</li> <li>Engineers spend less time seeking clarification and more time building.</li> <li>Rework decreases because requirements, edge cases, and acceptance criteria are defined upfront.</li> <li>Stakeholders trust delivery updates because expectations, trade-offs, and risks are communicated clearly.</li> <li>Product releases are smoother because internal teams are prepared and aligned.</li> <li>Most importantly, customers receive better products because the team consistently understands the problem before building the solution.</li> <h4>What the hiring process will look like</h4> <li>Intro call with TA</li> <li>Interview with HM</li> <li>Case study</li> <li>Presentation interview</li> <li>Culture fit / offer</li> <p>At Lucidya, we care deeply about ownership, curiosity, speed, and continuous improvement. We look for people who challenge ideas respectfully, communicate openly, and genuinely care about building products that solve real customer problems.</p> <p>If that sounds like the environment where you do your best work, we'd love to meet you.</p></p><p></p>

<p>A reputable firm located in Amman, representing multinational companies with a focus on power and industrial supplies, with extensive experience in this field, has a vacancy for "Mechanical and/or Electrical Engineer" to manage tender preparation, coordinate with suppliers, and support commercial and technical bidding activities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Mechanical or Electrical Engineering from a reputable University.</li><li>(5-7) years of relevant experience in tenders.</li><li>Strong knowledge of tender preparation and documentation.</li><li>Energetic, hardworking, and has a real interest in both office and field work</li><li>Excellent communication skills in both Arabic and English.</li><li>Excellent computer skills.</li><li>Has a Jordanian driving license.</li><li>Resident of Amman</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a dynamic Full Stack Engineer to join our innovative team in Amman. This role is perfect for those who are passionate about both front-end and back-end development, as you will be working on a variety of projects that drive our business forward. As a Full Stack Engineer, you will have the opportunity to work with cutting-edge technologies and contribute to the development of robust web applications that enhance user experience and engagement.</p><p>At our company, we foster a culture of collaboration and continuous learning. You will work alongside a talented group of professionals who are committed to sharing knowledge and supporting each other’s growth. We believe in nurturing talent and providing our employees with the resources they need to advance their careers. Whether you are looking to deepen your technical expertise or explore leadership opportunities, we are dedicated to helping you achieve your professional aspirations.</p><p>In this role, you will play a crucial part in shaping the future of our products. Your contributions will not only impact our immediate projects but also influence our long-term technology strategy. We are excited to welcome someone who is eager to tackle challenges, innovate solutions, and contribute to a forward-thinking environment. Join us, and let’s build amazing things together!</p><p><b>Responsibilities:</b></p><ol><li>Design, develop, and maintain scalable web applications using modern frameworks and languages, ensuring high performance and responsiveness to requests from the front-end.</li><li>Collaborate with UX/UI designers to implement user-friendly interfaces, focusing on optimizing the user experience through thoughtful design and functionality.</li><li>Write clean, maintainable, and well-documented code, utilizing best practices to ensure the longevity and reliability of software solutions.</li><li>Participate in code reviews, providing constructive feedback and suggestions to improve code quality and foster a culture of continuous improvement within the team.</li><li>Integrate third-party APIs and services into existing applications, enhancing functionality and user experience while ensuring security and performance standards are met.</li><li>Debug and troubleshoot issues across the stack, employing analytical skills and debugging tools to identify and resolve problems effectively.</li><li>Stay updated with emerging technologies and industry trends, applying this knowledge to enhance our development processes and product offerings.</li><li>Contribute to team planning and project management discussions, helping to define project scope, timelines, and deliverables to meet business objectives.</li><li>Mentor junior developers, sharing your expertise and guiding them in best practices, fostering a supportive environment for professional growth.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proficiency in JavaScript, HTML, and CSS for building responsive web applications.</li><li>Experience with modern front-end frameworks such as React, Angular, or Vue.js.</li><li>Strong knowledge of back-end technologies like Node.js, Python, or Ruby on Rails.</li><li>Familiarity with databases, both SQL and NoSQL, and understanding of data modeling concepts.</li><li>Ability to work with version control systems, particularly Git, for collaborative development.</li><li>Understanding of RESTful APIs and microservices architecture for seamless integration.</li><li>Strong problem-solving skills and the ability to work independently as well as part of a team.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a talented Full-Stack Engineer to join our dynamic team focused on Simulated Enterprise Applications. This role is a unique opportunity for individuals who are passionate about technology and eager to contribute to innovative solutions that enhance business processes. As a Full-Stack Engineer, you will play a crucial role in developing both front-end and back-end systems, enabling you to showcase your versatility and creativity in problem-solving.</p><p>At our company, we believe in nurturing talent and providing a supportive environment for growth. You will have the chance to work alongside experienced professionals who are committed to mentoring and sharing their knowledge. Our collaborative culture encourages open communication and continuous learning, allowing you to expand your skill set and advance your career in the tech industry. We value your contributions and offer opportunities for professional development through workshops, training sessions, and hands-on projects.</p><p>In this role, you'll not only be building robust applications but also influencing the direction of our projects through your insights and expertise. We are dedicated to fostering a culture of innovation and agility, where your ideas can lead to impactful changes. Join us and be part of a forward-thinking team that values creativity and encourages you to push the boundaries of technology. Together, we can create solutions that transform enterprises and drive success.</p><p><b>Responsibilities:</b></p><ol><li>Develop and maintain scalable web applications using modern frameworks such as React and Node.js, ensuring high performance and responsiveness to user interactions.</li><li>Collaborate with UX/UI designers to translate wireframes and prototypes into functional, user-friendly interfaces that enhance the overall user experience.</li><li>Implement RESTful APIs and integrate third-party services, focusing on efficient data management and seamless communication between front-end and back-end systems.</li><li>Participate in code reviews and contribute to best practices, ensuring code quality, maintainability, and adherence to industry standards.</li><li>Debug and troubleshoot issues across the application stack, utilizing tools like Chrome DevTools and Postman to ensure smooth functionality.</li><li>Work closely with product managers to define project requirements and deliver solutions that align with business objectives and user needs.</li><li>Stay updated on emerging technologies and trends in software development, applying new knowledge to improve existing systems and processes.</li><li>Assist in the deployment of applications to cloud platforms, managing environments and ensuring seamless integration with existing infrastructure.</li><li>Contribute to team knowledge sharing sessions, fostering a culture of learning and collaboration within the engineering team.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proficiency in front-end technologies such as HTML, CSS, and JavaScript frameworks like React.</li><li>Strong experience in back-end development using Node.js and Express.</li><li>Familiarity with database management systems, including SQL and NoSQL databases.</li><li>Understanding of version control systems, particularly Git, for collaborative development.</li><li>Ability to write clean, maintainable code and experience with software development best practices.</li><li>Knowledge of agile methodologies and experience working in an agile team environment.</li><li>Excellent problem-solving skills and a passion for learning new technologies.</li></ul></div>

<p><h4>Description</h4> <p>The Senior Presales Engineer – Networking & Security is responsible for designing, positioning, and supporting enterprise networking and security solutions for customers across the region. The role acts as a trusted technical advisor throughout the sales lifecycle, supporting opportunity qualification, solution design, technical presentations, and customer engagement activities.</p> <p>Working closely with sales, security, and delivery teams, the engineer develops scalable, secure, and high-performance infrastructure solutions aligned with customer business and technical requirements. The role also contributes to strategic solution positioning, technical leadership, and the continuous enhancement of ZainTECH’s networking and security capabilities.</p> <h4>Responsibilities</h4> <p><strong>Solutions architecture & presales support</strong></p> <ul> <li>Design enterprise networking and security solutions aligned with customer requirements and business objectives</li> <li>Develop: <ul> <li>High-level designs (HLD)</li> <li>Low-level designs (LLD)</li> <li>Technical proposals</li> <li>Bill of quantities (BOQs)</li> <li>RFP/RFI responses</li> </ul> </li> <li>Design architectures covering: <ul> <li>LAN/WAN infrastructure</li> <li>Enterprise wireless solutions</li> <li>SD-WAN</li> <li>Network security integrations</li> </ul> </li> <li>Support strategic opportunities and complex solution positioning activities</li> </ul> <p><strong>Technical advisory & solution positioning</strong></p> <ul> <li>Act as a subject matter expert (SME) in networking and security technologies</li> <li>Conduct customer workshops, technical presentations, demonstrations, and architecture discussions</li> <li>Lead proof of concepts (PoCs), technical validations, and solution assessments</li> <li>Perform competitive positioning and vendor comparison activities</li> <li>Stay updated on emerging technologies, vendor roadmaps, and industry trends</li> </ul> <p><strong>Customer engagement & relationship management</strong></p> <ul> <li>Engage with enterprise and government customers to understand business and technical requirements</li> <li>Translate customer challenges into scalable and secure technical solutions</li> <li>Support account teams in developing long-term customer relationships</li> <li>Contribute to account planning and solution strategy initiatives</li> </ul> <p><strong>Cross-functional collaboration</strong></p> <ul> <li>Collaborate closely with sales, security, and delivery teams to ensure successful solution alignment and execution</li> <li>Support onboarding and technical handover activities to delivery and implementation teams</li> <li>Participate in customer success and post-sales support initiatives where required</li> </ul> <p><strong>Governance, security & best practices</strong></p> <ul> <li>Ensure proposed solutions align with customer standards, security requirements, and industry best practices</li> <li>Recommend improvements to network availability, scalability, and security posture</li> <li>Support the implementation of secure networking and segmentation practices</li> <li>Maintain accurate technical documentation and solution records</li> </ul> <p><strong>Technical leadership & knowledge sharing</strong></p> <ul> <li>Mentor junior and mid-level engineers across networking and security technologies</li> <li>Lead internal technical knowledge-sharing and enablement sessions</li> <li>Support technical capability development and certification initiatives within the team</li> </ul> <p><strong>Project & procurement support</strong></p> <ul> <li>Support project planning, technical reviews, and implementation readiness activities</li> <li>Assist procurement and commercial teams with product selection and technical validation</li> <li>Ensure proposed solutions are scalable, compatible, and aligned with customer environments</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Computer Engineering, Network Engineering, Information Technology, or a related field</li> <li>6–10 years of experience in networking, presales, or system integration environments</li> <li>Strong expertise in: <ul> <li>Routing & switching</li> <li>Enterprise wireless</li> <li>SD-WAN</li> <li>Network infrastructure design</li> <li>Network security solutions</li> </ul> </li> <li>Hands-on experience with: <ul> <li>Cisco networking technologies</li> <li>Fortinet security solutions</li> </ul> </li> <li>Strong understanding of enterprise and hybrid network architectures</li> <li>Experience designing secure, scalable, and high-availability networking environments</li> <li>Experience supporting enterprise or government sector projects is preferred</li> <li>Strong customer-facing and solution positioning experience</li> <li>Certifications: Cisco (CCNA / CCNP), Fortinet (NSE 4 or equivalent)</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The Senior Presales Engineer – Networking & Security is responsible for designing, positioning, and supporting enterprise networking and security solutions for customers across the region. The role acts as a trusted technical advisor throughout the sales lifecycle, supporting opportunity qualification, solution design, technical presentations, and customer engagement activities.</p> <p>Working closely with sales, security, and delivery teams, the engineer develops scalable, secure, and high-performance infrastructure solutions aligned with customer business and technical requirements. The role also contributes to strategic solution positioning, technical leadership, and the continuous enhancement of ZainTECH’s networking and security capabilities.</p> <h4>Responsibilities</h4> <p><strong>Solutions architecture & presales support</strong></p> <ul> <li>Design enterprise networking and security solutions aligned with customer requirements and business objectives</li> <li>Develop: <ul> <li>High-level designs (HLD)</li> <li>Low-level designs (LLD)</li> <li>Technical proposals</li> <li>Bill of quantities (BOQs)</li> <li>RFP/RFI responses</li> </ul> </li> <li>Design architectures covering: <ul> <li>LAN/WAN infrastructure</li> <li>Enterprise wireless solutions</li> <li>SD-WAN</li> <li>Network security integrations</li> </ul> </li> <li>Support strategic opportunities and complex solution positioning activities</li> </ul> <p><strong>Technical advisory & solution positioning</strong></p> <ul> <li>Act as a subject matter expert (SME) in networking and security technologies</li> <li>Conduct customer workshops, technical presentations, demonstrations, and architecture discussions</li> <li>Lead proof of concepts (PoCs), technical validations, and solution assessments</li> <li>Perform competitive positioning and vendor comparison activities</li> <li>Stay updated on emerging technologies, vendor roadmaps, and industry trends</li> </ul> <p><strong>Customer engagement & relationship management</strong></p> <ul> <li>Engage with enterprise and government customers to understand business and technical requirements</li> <li>Translate customer challenges into scalable and secure technical solutions</li> <li>Support account teams in developing long-term customer relationships</li> <li>Contribute to account planning and solution strategy initiatives</li> </ul> <p><strong>Cross-functional collaboration</strong></p> <ul> <li>Collaborate closely with sales, security, and delivery teams to ensure successful solution alignment and execution</li> <li>Support onboarding and technical handover activities to delivery and implementation teams</li> <li>Participate in customer success and post-sales support initiatives where required</li> </ul> <p><strong>Governance, security & best practices</strong></p> <ul> <li>Ensure proposed solutions align with customer standards, security requirements, and industry best practices</li> <li>Recommend improvements to network availability, scalability, and security posture</li> <li>Support the implementation of secure networking and segmentation practices</li> <li>Maintain accurate technical documentation and solution records</li> </ul> <p><strong>Technical leadership & knowledge sharing</strong></p> <ul> <li>Mentor junior and mid-level engineers across networking and security technologies</li> <li>Lead internal technical knowledge-sharing and enablement sessions</li> <li>Support technical capability development and certification initiatives within the team</li> </ul> <p><strong>Project & procurement support</strong></p> <ul> <li>Support project planning, technical reviews, and implementation readiness activities</li> <li>Assist procurement and commercial teams with product selection and technical validation</li> <li>Ensure proposed solutions are scalable, compatible, and aligned with customer environments</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Computer Engineering, Network Engineering, Information Technology, or a related field</li> <li>6–10 years of experience in networking, presales, or system integration environments</li> <li>Strong expertise in: <ul> <li>Routing & switching</li> <li>Enterprise wireless</li> <li>SD-WAN</li> <li>Network infrastructure design</li> <li>Network security solutions</li> </ul> </li> <li>Hands-on experience with: <ul> <li>Cisco networking technologies</li> <li>Fortinet security solutions</li> </ul> </li> <li>Strong understanding of enterprise and hybrid network architectures</li> <li>Experience designing secure, scalable, and high-availability networking environments</li> <li>Experience supporting enterprise or government sector projects is preferred</li> <li>Strong customer-facing and solution positioning experience</li> <li>Certifications: Cisco (CCNA / CCNP), Fortinet (NSE 4 or equivalent)</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Join our innovative team as a DevOps Engineer specializing in Platform &amp; AI Infrastructure, where you'll play a pivotal role in shaping the future of technology. This position is not just about maintaining systems; it's about driving efficiency and enhancing performance across our AI-driven projects. You will collaborate with cross-functional teams to streamline operations, ensuring that our infrastructure supports cutting-edge developments in artificial intelligence and machine learning.</p><p>As a DevOps Engineer, you will have the opportunity to work with the latest tools and technologies, fostering an environment of continuous learning and growth. Our company values professional development, offering training programs and mentorship that empower you to expand your skill set and advance your career. We believe in a supportive team culture where every member's contribution is recognized and valued, allowing you to make a significant impact on our projects and the overall success of the organization.</p><p>This role is ideal for those who are passionate about technology and innovation. You will be at the forefront of implementing best practices in DevOps, enhancing our deployment processes, and ensuring the reliability of our systems. As you grow in this role, you will have the chance to take on more responsibilities and lead initiatives that drive our strategic vision forward. Your expertise will not only enhance our infrastructure but also contribute to the larger goals of the company, making this an exciting opportunity for career progression.</p><p><b>Responsibilities:</b></p><ol><li>Design and implement scalable and reliable infrastructure solutions using cloud platforms, ensuring high availability and performance for AI applications.</li><li>Automate deployment processes and continuous integration/continuous deployment (CI/CD) pipelines, leveraging tools like Jenkins and Docker to streamline workflows.</li><li>Monitor system performance and troubleshoot issues, using monitoring tools to ensure optimal operation and minimal downtime.</li><li>Collaborate with software development teams to integrate DevOps practices, aligning development and operations for faster delivery of features and updates.</li><li>Implement security best practices within the infrastructure, ensuring compliance with industry standards and protecting sensitive data.</li><li>Conduct regular system audits and maintenance, proactively identifying areas for improvement and implementing necessary updates or upgrades.</li><li>Provide technical support and training to team members, fostering a culture of knowledge sharing and continuous improvement within the team.</li><li>Research and evaluate new technologies, making recommendations for tools and practices that can enhance our infrastructure capabilities.</li><li>Document processes and procedures for system configurations and deployments, ensuring clear communication and knowledge transfer among team members.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proficient in cloud computing platforms such as AWS, Azure, or Google Cloud, enabling the deployment of scalable applications.</li><li>Strong knowledge of containerization technologies like Docker and Kubernetes, facilitating efficient application management.</li><li>Experience with CI/CD tools such as Jenkins or GitLab, streamlining development workflows and enhancing productivity.</li><li>Familiarity with infrastructure as code (IaC) tools like Terraform or Ansible, automating infrastructure management.</li><li>Solid understanding of networking concepts and security protocols, ensuring robust and secure infrastructure.</li><li>Ability to analyze system performance metrics and troubleshoot issues effectively, maintaining high operational standards.</li><li>Excellent communication and collaboration skills, essential for working in cross-functional teams and driving projects forward.</li></ul></div>