وظائف أخصائي توظيف في الأردن

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Remove and separate soiled laundry from chutes or housekeeping carts. Operate and monitor washing, dry cleaning, and drying machinery in accordance with company standards. Apply correct treatment to stained items based on fabric and stain type. Maintain accurate records of items washed, number of loads, and poundage of dry cleaning and laundry. Transport cart of washed articles to dryers and place in dryers according to load size. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Monitor levels in chemical containers to ensure chemicals are being dispensed and notify supervisor/manager of potential pump problem.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Description</h4> <p>The role holder will be responsible for overseeing the collection and interpretation of data by transferring data into a new format to make it more appropriate for analysis and marketing activations. Use these insights to influence how an organization approaches business challenge. Also monitoring, managing cross-selling and up-selling campaigns results to enhance the active base percentages.</p> <h4>Key responsibilities</h4> <ul> <li>Provide regular market research plans, actions, trends, and competitors’ activities as well as creating market reports and updating them regularly to provide insights on the market status and assist in the decision-making process.</li> <li>Gather and analyze data as well as create reports and dashboards to present information and KPIs to optimize CVM activities and accelerate customers’ value.</li> <li>Use profiling of the customers and the data available for each customer to have geographic, demographic, psychographic, and behavioral segmentation to better target them with any campaign (retention or up-selling cross-selling) accordingly.</li> <li>Ability to communicate complex data in a simple, actionable way.</li> <li>Ability to visualize data in the most effective way possible for a given use case.</li> <li>Transfer data into a new format to make it more appropriate for analysis.</li> <li>Create new, experimental frameworks to collect data.</li> <li>Build tools to automate data collection.</li> <li>Search through large data sets for usable information.</li> <li>Create reports and presentations for business uses.</li> <li>Develop, implement, and manage cross-selling and up-selling campaigns using all available channels to increase revenues and offer extra value, and enhance the active base percentages.</li> <li>Manage retention programs and campaigns that guarantee long term commitment and increase lifetime value.</li> <li>Identify opportunities to develop forecasts, statistical models, segmentation schemes, and data driven analyses to drive marketing around customer acquisition, retention, and value extraction.</li> <li>Perform data mining processes to explore data, identify patterns and establish relationships related to areas including forecasting potential subscribers and churn rate, customer segmentation, subscribers’ behavior profiling, etc.</li> <li>Assist in developing and implementing marketing plans for the business marketing segment, which aim at customer retention, acquisition, and value extraction for corporate products in the assigned segments.</li> <li>Monitor and conduct post launch analyses and update the dashboards accordingly after the launch of each promotion in terms of uptake, total number of targeted segments, extra revenues and channel used to reach the customers.</li> <li>Support in building business cases for new promotional campaigns by forecasting the uptake based on previous similar promotions and the target segment, the expected revenues and cannibalization and the opportunity cost.</li> <li>Run and monitor continuous detailed analysis that covers customer behavior, channels efficiency, churn, active base, and predictive analysis to be able to launch campaigns to retain the customers, target them with the most efficient channels, forecast what they will be interested in and help monitor the overall performance in terms of base movement.</li> <li>Regularly conduct market research campaigns and act upon the findings with the management by conducting surveys or focus groups.</li> <li>Continuously search for best practices across all PSPs to improve active base and revenues.</li> <li>Be responsible for the implementation of the CVM road map following the current guidelines and procedures.</li> <li>Manage upselling channels with responsibility to secure the maximum and efficient utilization of each available channel (SMS, tele sales, call center, shop reps).</li> <li>Utilize current cross selling programs to increase service base to ensure new revenue generations by pushing new services to the right segment that the customer might be interested in to have more services and generate more revenues.</li> <li>Support in running up-selling campaigns urging current customers to uplift usage by pushing customers to get more value for a better price.</li> <li>Experience in these software: Tableau, Power BI, SAS.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in marketing, computer science, or any related field.</li> <li>5-7 years of relevant experience.</li> <li>Consumer analytics or any relevant certificate.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Analytical and critical thinking skills.</li> <li>Data analysis.</li> <li>Digital marketing knowledge.</li> <li>Content strategy.</li> <li>Creative thinking.</li> </ul></p><p></p>

<p>Monitor integration services, APIs, queues, scheduled interfaces and middleware components. Investigate failed transactions, authentication errors, timeouts, data-mapping issues and interface performance. Coordinate incident resolution with application, database, network, security and external integration teams. Support approved configuration changes, certificates, endpoint updates, deployments and release validation. Maintain interface catalogues, dependency maps, specifications, support runbooks and known-error records. Support secure API and integration practices, logging, traceability and access controls. Identify changes that require development or new integration scope and route them through formal approval. Provide evidence and technical input for root-cause analysis and service reporting.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 5 years of enterprise integration and middleware support experience. Strong knowledge of REST/SOAP APIs, JSON/XML, authentication, certificates and integration monitoring. Experience with MuleSoft, Boomi or an equivalent integration/middleware platform. Practical troubleshooting experience across distributed application environments. Ability to maintain accurate technical specifications and interface documentation.</p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow</p><p></p>

<p>At Ferring Pharmaceuticals, we help people around the world build families and live better lives. We are entrepreneurial and innovative, with a global team focused on scientific advances in the areas of reproductive and women s health, gastroenterology and urology. Ferring + You is all about working together and sharing ideas, so that we can bring science to life for patients around the world. Every person at Ferring works together to change lives and help people build families. Our corporate teams offer empowering, innovative, challenging and rewarding careers we are motivated to make a difference. To reach our full potential we collaborate, and respect and value diverse contributions so that we can grow as an organization and as professionals. Together we can influence the world around us to make life and work better.</p><p>Regulatory coordinator (Temporary- 9 months)</p><p>Job Role: Carry out of Regulatory submission processes within agreed timelines.</p><p>Main Accountabilities</p><ul><li>Compiles and manages regulatory applications for Ferring products to health authorities, which includes new products, product dosage forms, indication. As well as registration maintenance through renewals &amp; variations submissions.</li><li>Provides labelling support and maintaining SPC update in the region.</li><li>Reviews locally prepared labelling before approval &amp; implementation.</li><li>Ensures the availability and/or prepares regulatory documents and certificates for obtaining rapid approvals.</li><li>Reviews promotional materials developed by the marketing department from a regulatory point of view</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree in pharmacy</li><li>1-2 years of practical experience in the regulatory operations.</li><li>Excellent command in English language</li><li>Excellent computer skills and in MS office (Word, Excel, Outlook)</li><li>Know how interaction with authorities and customers</li></ul>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p> <p> </p> <p>No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: No high school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<p>POSITION SUMMARY Remove and separate soiled laundry from chutes or housekeeping carts. Operate and monitor washing, dry cleaning, and drying machinery in accordance with company standards. Apply correct treatment to stained items based on fabric and stain type. Maintain accurate records of items washed, number of loads, and poundage of dry cleaning and laundry. Transport cart of washed articles to dryers and place in dryers according to load size. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Monitor levels in chemical containers to ensure chemicals are being dispensed and notify supervisor/manager of potential pump problem. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: No high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p><h4>Position summary</h4> <p>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety, and security throughout service. Promote and sell spa/salon services including retail offerings related to the spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day.</p> <p>Handle inappropriate guest behavior by following Marriott International standard operating procedures for inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>

<p>At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA.</p><p><strong>Desired Candidate Profile</strong></p><h2>Experience</h2><ul><li>1 2 years of experience in data analysis, data quality, quality assurance, service improvement, IT service management, knowledge management.</li><li>Experience developing reports, dashboards, and management insights using Power BI, Excel, or similar tools.</li><li>Practical knowledge of ITIL practices and ITSM processes.</li></ul><h2>Education and Qualifications</h2><ul><li>University degree or diploma in Data Science, Data Analytics, Computer Science, Information Technology, Engineering, Business Analytics, Statistics, or a related discipline.</li><li>Certification or training in Microsoft Power BI, Excel, Python, R, SQL, data analytics, or data visualisation is an advantage.</li><li>ITIL certification Lean Six Sigma, Quality Management, or Service Management certification is an advantage.</li></ul><h2>Knowledge and Technical Skills</h2><ul><li>Proficiency in Excel and Power BI for data analysis, reporting, and dashboard development.</li><li>Working knowledge of Python and R for data cleaning, analysis, visualisation, and automation.</li><li>Basic knowledge of HTML and Microsoft 365 tools, including SharePoint and Teams.</li><li>Understanding of data analysis, data quality, statistical methods, and trend identification.</li><li>Ability to identify inaccurate, incomplete, duplicated, or inconsistent data.</li><li>Understanding of ITIL practices, ITSM operations, and continuous service improvement.</li><li>Knowledge of AI, automation, networks, and application support is an advantage.</li></ul><h2>Functional Skills</h2><ul><li>Reporting and data analysis</li><li>Data quality and assurance</li><li>Audit and compliance management</li><li>KPI and performance measurement</li><li>Process and service improvement</li><li>Root-cause and trend analysis</li><li>Problem-solving and critical thinking</li><li>Project and action management</li><li>Stakeholder management</li><li>Communication and presentation</li><li>Teamwork, adaptability, and attention to detail</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><span ><b>Description</b></span></div><div><span >AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us.</span></div><div><span ><br></span></div><div><span >We are looking for those candidates who just don’t think out of the box, but make the box they are in ‘Bigger’. The future is now, do you want to be a part of it? Then read on!</span></div><div><span ><br></span></div><div><br></div><div><span ><b>Key job responsibilities</b></span></div><div><span >- Maintain and follow strict confidentiality as customer privacy is our most important tenet.</span></div><div><span >- Work with a range of different types of data including, but not limited to: text, speech, audio, image, and video.</span></div><div><span >- Deliver high-quality labelled data, using guidelines provided to meet our KPIs and using in-house tools and software, as part of Amazon's commitment to developing and deploying AI responsibly.</span></div><div><span >- Demonstrate proficiency in generating high quality human insight data across a range of modalities, inclusive of text, image video and audio.</span></div><div><span >- Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks.</span></div><div><span >- Eye for detail and ability to pivot from one category of requirement to another instantaneously.</span></div><div><span >- Demonstrate support on daily operational deliverables for multiple task types assigned to you and the team.</span></div><div><span >- Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs.</span></div><div><span >- Responsible for identifying day-to-day process and operational issues in Standard Operating Procedure, tools and suggest changes to unblock operations.</span></div><div><span >- Demonstrate ownership in floor support to clarify internal queries during execution on need basis.</span></div><div><span ><br></span></div><div><span ><b>A day in the life</b></span></div><div><span >We are looking for an AI Data Associate to undertake the task of foundational labeling functions, such as dialogue evaluation on speech, text, audio, video data.</span></div><div><span ><br></span></div><div><span >Your ability to concentrate, multi-task and your high attention to detail helps you deliver high-quality work as well as maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information. You will be a part of a diverse team with the shared vision of improving customers’ lives with practical, useful generative AI innovations. An inner drive, individuality, and a creative mind are extremely beneficial.</span></div><div><span ><br></span></div><div><span ><b>Basic Qualifications</b></span></div><div><span >- Associate's degree or above</span></div><div><span >- Good knowledge in both spoken and written English</span></div><div><span >- Language fluency in written and spoken Arabic</span></div><div><span >- Strong business writing skills with ability to create reports, proposals, and professional correspondence</span></div><div><span >- Advanced reading comprehension with ability to analyze complex business documents</span></div><div><span >- Developed analytical thinking and structured problem-solving capabilities</span></div><div><span >- Strong ability to interpret and implement detailed instructions across various projects</span></div><div><span >- Proficient research skills with experience gathering and synthesizing information from multiple sources</span></div><div><span >- Proven attention to detail in managing complex tasks and documents</span></div><div><span ><br></span></div><div><span ><b>Preferred Qualifications</b></span></div><div><span >- Bachelor's degree in a relevant field</span></div><div><span >- 1+ years of project coordination experience</span></div><div><span >- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization</span></div><div><span >- 2+ years of professional work experience with demonstrated task execution ability</span></div><div><span >- Proven capacity to leverage open-source resources effectively for comprehensive research purposes • Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy</span></div><div><span >- Advanced proficiency in Microsoft Office Suite and common business applications. Our inclusive culture empowers Amazonians to deliver the best results for our customers.</span></div><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Associate's degree or above</p><p>Good knowledge in both spoken and written English</p><p>Language fluency in written and spoken Arabic</p><p>Strong business writing skills with ability to create reports, proposals, and professional correspondence</p><p>Adv- Bachelor's degree in a relevant field</p><p>1+ years of project coordination experience</p><p>Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization</p><p>2+ years of professional work experience with</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Performing internal audit and projects and ad hoc activities, including testing procedures and evaluation of control deficiencies. Analyzing data using different tools to detect trends, anomalies, etc. Preparing audit findings, documenting and recommending remediation plans in accordance to internal auditing standards. Reviewing the work performed by other internal audit personnel. Communicating issues and risks effectively to management to obtain buy-in for constructive change.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in accounting or fields relevant to audits (engineering, data science degrees welcomed).</li><li>Professional certification is a plus</li><li>1-2 years of experience in a similar auditing position with extensive knowledge in internal controls.</li><li>Prior FMCG experience a plus.</li><li>Fluent reporting skills in both Arabic and English.</li><li>Strong listening, written communication and verbal communication skills.</li><li>Mathematical, analytical, time management, decision making and multitasking skills.</li><li>Teamwork &amp; interpersonal skills.</li><li>Ability to form working relationships with people at all levels.</li><li>Agility.</li><li>Results Orientation.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>Key Responsibilities : </strong> </p> <p>Analyze business and technical requirements and create comprehensive test plans and test cases.<br>Design, execute, and maintain manual and automated test suites.<br>Perform Functional, Regression, Integration, System, Smoke, Sanity, UAT, and End-to-End testing.<br>Conduct API testing using RESTful services and validate responses.<br>Perform database testing and data integrity validation using SQL.<br>Identify, document, track, and verify software defects.<br>Collaborate with developers and product teams throughout the SDLC and Agile ceremonies.<br>Participate in requirement reviews and provide feedback on testability and quality risks.<br>Maintain and enhance automation frameworks using tools such as Selenium, Playwright, Cypress, or Appium.<br>Integrate automated tests into CI/CD pipelines.<br>Mentor junior QA engineers and promote QA best practices.<br>Support performance testing activities when required. </p> <p> <br> </p> <p> <strong>Required Qualifications :</strong> </p> <p>Bachelor's degree in Computer Science, Software Engineering, or a related field.<br>5+ years of experience in Software Quality Assurance.<br>Strong knowledge of software testing methodologies and QA processes.<br>Hands-on experience with test automation tools such as Selenium, Playwright, Cypress, or Appium.<br>Strong SQL skills and experience with database validation.<br>Experience working in Agile/Scrum environments.<br>Knowledge of defect tracking and test management tools such as Jira, TestRail, or Azure DevOps.<br>Familiarity with CI/CD tools such as Jenkins, GitHub Actions, or GitLab CI.<br>Strong analytical, troubleshooting, and communication skills</p></div></section>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li> <li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li> <li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li> <li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li> <li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li> <li>2+ years of customer service, banking, retail, or financial services experience;</li> <li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li> <li>Routing judgment — clear instinct for what is and isn't within servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li> <li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>