وظائف أخصائي توظيف في الأردن

<p>We are looking for a Human Resources coordinator to join our dynamic team. Do you have a leadership personality and experience in HR field? This is your chance to be part of our success story!</p><p>One Main Responsibilities :</p><ul><li>Develop the HR strategic plan and align it with the company s overall objectives.</li><li>Design and implement compensation and benefits policies that ensure fairness, competitiveness, and financial sustainability.</li><li>Review promotion plans and succession planning for critical positions to ensure continuity and talent sustainability.</li><li>Develop and update internal HR policies and procedures in compliance with governmental regulations.</li><li>Supervise the preparation and execution of the HR budget, including payroll, recruitment, training, and other organizational activities.</li><li>Lead initiatives to improve the work environment and develop employee engagement and motivation programs that enhance productivity and job satisfaction.</li><li>Represent the HR department before governmental and regulatory authorities regarding labor issues and inspections.</li><li>Additional tasks to be discussed during the interview.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>One of the leading Food Industries in Jordan looking to hire "Human Resources Manager" in Amman with the following qualification :</p><ul><li>- Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>- Minimum of 3 years' experience in an HR supervisory role, preferably within an industrial or FMCG environment.</li><li>- Strong knowledge of Jordan Labor Law and HR best practices.</li><li>- Excellent communication, problem-solving, and leadership skills.</li><li>-</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Senior Programme Management Consultant will support the Relief and Social Service Department (RSSD) in the continued implementation of the digital archive initiative. The assignment focuses on programme oversight, coordination, delivery tracking, risk management, and reporting. The programme is already under implementation. Reporting to the Director, RSSD the Consultant will review current progress, identify bottlenecks and delivery risks, coordinate follow-up across project contributors, support management decision-making, and complete the deliverables set out below. The consultant will provide advisory, coordination, planning, monitoring, and reporting support to strengthen programme delivery.</p><p>The consultant will:</p><ul><li>Review the current status of the archive initiative, including workplans, deliverables, timelines, risks, contracts, stakeholder roles, staffing arrangements, and implementation challenges</li><li>Develop and maintain integrated delivery plans, schedules, risk registers, issue logs, dependency trackers, and reporting tools</li><li>Provide day-to-day coordination support across RSSD stakeholders, project teams, consultants, vendors, and service providers</li><li>Track progress regularly, including daily or near-daily follow-up on priority tasks, blockers, dependencies, and pending decisions</li><li>Identify delays, underperformance, resource gaps, and bottlenecks, recommending corrective action as appropriate</li><li>Support coordination of archive digitization, reading, validation, verification, metadata, investigative documentation, human verification, research support, and knowledge management activities</li><li>Track and support completion of the reading and verification of master card-related archive records</li><li>Support development of a model and completion plan for investigative factsheets</li><li>Facilitate coordination between archive and research stakeholders and technical or service-provider teams to ensure that tools and systems support RSSD requirements</li><li>Advise senior management on implementation priorities, risks, resource needs, governance arrangements, and future operating requirements</li><li>Support governance meetings, stakeholder consultations, donor reporting, budget reviews, procurement planning, and implementation reviews</li><li>Coordinate with the Communications Specialist, as required, to support dissemination of programme achievements, lessons learned, and knowledge products</li><li>Monitor programme performance, budget utilization, procurement timelines, vendor performance, milestones, risks, outputs, and deliverables against approved workplans</li><li>Prepare progress reports, briefing notes, presentations, donor reporting inputs, decision logs, management updates, lessons learned, and recommendations for future phases</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications/special skills</h2><p><strong>EDUCATION</strong></p><p>An advanced university degree (Master's degree or equivalent) in a relevant field is required. A first-level university degree (Bachelor's degree or equivalent) in a relevant field, combined with an additional two years of relevant experience, may be accepted in lieu of an advanced university degree. Professional certification in project or programme management, archives, records management, digital preservation, information governance, or knowledge management is desirable</p><p><strong>EXPERIENCE</strong></p><p>A minimum of ten years of progressively responsible experience managing complex archive, research, information management, digitization, knowledge management, records management, or related programmes involving multiple interdependent activities is required Experience coordinating multidisciplinary teams, external service providers, vendors, and consultants across archival, research, operational, information management, or technical functions is required Experience managing programme integration, dependencies, risks, delivery tracking, budgets, contracts, reporting requirements, and stakeholder engagement is required Experience providing day-to-day programme coordination, performance tracking, issue escalation, and corrective action recommendations across complex implementation teams is required Experience supporting donor-funded projects and complex multi-stakeholder initiatives involving international organizations, academic institutions, cultural heritage organizations, development partners, or similar stakeholders is required Experience managing or supporting archival digitization, records validation, human verification, metadata, investigative documentation, research documentation, or structured information extraction processes is highly desirable Experience providing strategic advice to senior management on programme implementation, governance, risk management, financial oversight, and organizational priorities is highly desirable Experience with Human-in-the-Loop processes, data annotation, machine learning-enabled extraction, digital repositories, records management systems, metadata frameworks, or structured factsheet workflows is desirable Experience within the United Nations system, international organizations, or humanitarian and development contexts is desirable</p><p><strong>TECHNICAL SKILLS</strong></p><p>Strong programme and project management skills, including experience with complex, multi-stakeholder programmes with interconnected deliverables, is required Advanced proficiency in Microsoft Office applications and project management tools is required Strong knowledge of archive, records management, digitization, validation, verification, metadata, research documentation, or knowledge management processes is required Strong ability to maintain delivery trackers, risk registers, dependency logs, budget monitoring tools, and management reporting products is required Understanding of how digital tools, AI-enabled extraction, machine learning, and Human-in-the-Loop processes can support archive, research, validation, and knowledge management activities is desirable Knowledge of digital repository systems, metadata standards, and international standards in archives, records management, digitization, digital preservation, and information governance is desirable</p><p><strong>Languages</strong></p><p>Excellent command of written and spoken English is required.</p><p></p></section>

<p>The goals of the Software Implementation Specialist are to provide product recommendations and configurations, ensure proactive communication to clients and internal staff, and manage enhancement requirements and escalations and the capability to understand simple to complex business requirements. The ultimate goal is to be able to configure our solution(s) to address those client needs. The Software Implementation Specialist drives projects to completion by anticipating the needs of the clients and ensuring the alignment of the internal and external teams focused on the implementation. We are expanding a world class Professional Services organization that already has a proven track record of working with companies globally. This position is an individual contributor role within our Professional Services Organization and reports to the PS Manager.</p><p>Roles and Responsibilities:</p><p>The Professional Services team works with customers from day one ensuring the products and solutions implemented are fit for purpose and meet the requirements of the project and organization. The ideal candidate will be someone with a "consultative" background interfacing with clients on a daily basis and able to be hands-on technically with our solution(s).</p><ul><li>Work directly with customers to define requirements and deploy solutions.</li><li>Deliver business analysis and solutions engineering work closely with our customer champions to understand in detail the use cases and business processes and define and implement the solutions in Blue.</li><li>Able to manage multiple projects concurrently</li><li>Able to act as project manager on behalf of clients, to help them remain within the scope of their projects, maintain timelines and meet deadlines.</li><li>Work as a member of a project team (internal and client).</li><li>The technical tasks may include importing data, custom reporting, developing document reports, and user acceptance testing.</li><li>Ensure long-term adoption for customers, support organizational change and generate business value in a short timeline</li><li>Provide remote and at times onsite consulting</li><li>Prepare technical objectives - identify and describe key goals and provide the work processes to achieve these goals</li><li>Serve as the software expert and product specialist, aiming to solve customer business challenges</li><li>Act as liaison with the development team to document new requirements and follow up to ensure the work meets the requirements</li><li>Identify additional product/services opportunities in customer organization.</li></ul><p>If you answer yes to the following, you d be a great fit for this position</p><ul><li>A quick learner who can easily assimilate new technologies and skills</li><li>Ability to deliver formal and informal training to clients</li><li>Ability to translate customer needs into requirements</li><li>Works well in team based environment</li><li>Excellent verbal and written communication skills</li><li>Excellent time management and organizational skills</li><li>Creative, self-motivated, with good interpersonal skills</li><li>Ability to work independently</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Computer Engineering, Computer Science, MIS or other related field diploma</li><li>Requires solid functional and technical knowledge of enterprise software applications</li><li>Experience working with relational databases (i.e. SQL)</li><li>Experience working with integration solutions, and software API's</li><li>Willingness to travel (if needed)</li></ul><p>Nice to Have</p><ul><li>Project management and requirements analysis experience</li><li>Pre-sales / sales-engineering experience a plus</li><li>Training experience a plus</li><li>Experience working with Enterprise accounts</li><li>Proficiency in French and knowledge of other languages (ex: Spanish)</li></ul><p>Apply by sending us your resume and cover letter.</p><p>Other Requirements</p><ul><li>Only apply if you are a Amman (or surroundings) resident that is interested in being part of a vibrant and highly engaged at-the-office culture.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>1. Assess the EMR system architecture in relation to interoperability requirements. 2. Analyze the availability, standards, and functionality of relevant host country Health Information Systems and HMIS in Jordan. 3. Evaluate technical options and interoperability standards for secure and sustainable data exchange. 4. Develop recommendations based on the assessment findings and prepare a costed, phased roadmap for integration, where applicable. 5. Conduct a comprehensive mapping of stakeholders, digital solutions, and the broader ecosystem in Jordan.<br> Work Location<br>HQA<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Scope of work: The consultant will conduct a comprehensive technical assessment to evaluate the interoperability and integration of UNRWA's upcoming Electronic Medical Record (EMR) system with Jordan's national health information ecosystem. The assignment includes reviewing UNRWA's existing digital health architecture, analyzing national health information systems and interoperability capabilities, assessing applicable international digital health standards, and providing technical inputs on legal and regulatory considerations related to data governance and information sharing. The consultant will identify technical, operational, institutional, and cybersecurity risks, propose appropriate mitigation measures, and develop a costed implementation roadmap aligned with UNRWA's EMR implementation phases. The work will be carried out using a combination of document reviews, technical analyses, stakeholder consultations, workshops, validation sessions, and comparative assessments of international best practices, while engaging relevant external stakeholders in an exploratory and non-committal manner to inform evidence-based recommendations. Specific Outputs/Tasks include but not limited to: 4.1 System Landscape Assessment • Review UNRWA’s current digital health system architecture, workflows, and reporting mechanisms. • Analyze the proposed design of the upcoming EMR system funded by KfW. • Document current reporting requirements to national health authorities. 4.2 Host Country HIS/HMIS Analysis • Assess the national health information ecosystem in Jordan. • Identify systems used by relevant stakeholders, including, but not limited to, the Ministry of Health. • Document: o System architecture o Data standards o APIs and interoperability capabilities o Reporting requirements o Data governance structures • Jordan Ministry of Health • National HMIS operators • Digital health governance entities. 4.3 Interoperability and Standards Review The consultant will evaluate: • International digital health interoperability standards (e.g. HL7, FHIR, ICD classifications). • Data exchange mechanisms. • Health information architecture compatibility. • Patient identity management considerations. • Data quality and validation requirements. 4.4 Legal and Regulatory Assessment The consultant will provide technical inputs and coordinate with the legal department, and will not independently determine legal, regulatory, or compliance positions. The items to be reviewed are: • UNRWA internal regulations on data governance and confidentiality. • Data protection requirements. • Institutional agreements required for system integration. • Feasible and compliant data sharing models will be determined by the legal department, informed by the technical inputs provided by the technical consultant. 4.5 Risk and Feasibility Analysis The consultant will identify: Technical risks • System incompatibility • Infrastructure limitations • Cybersecurity concerns Operational risks • Workforce readiness • Data management capacity • Workflow disruptions Institutional risks • Governance alignment • Stakeholder coordination Mitigation strategies will be proposed for each risk category. 4.6 Costed Implementation Roadmap The consultant will prepare a practical integration roadmap including: • Recommended interoperability model • Phased implementation plan • Resource requirements • Institutional coordination mechanisms • Budget estimates • Timeline and milestones The roadmap should align with UNRWA’s EMR implementation phases. Methodology The consultant is expected to apply a mixed methodology including: • Desk review of documentation • Technical architecture analysis • Stakeholder consultations • Workshops with UNRWA and government partners • Comparative analysis of international best practices • Validation meetings with UNRWA leadership • Engagement with external stakeholders: The consultant is expected to engage with external stakeholders professionally and with appropriate discretion. As this is an exploratory assessment, the consultant should make clear that such engagements are for information-gathering purposes and do not represent commitments on behalf of UNRWA.<br> Qualifications/special skills<br>Masters' Degree in Health Informatics, Public Health, Information Systems, Digital Health, Health Policy, Business Administration, Management, International Development or another related discipline. Minimum seven (10) years of relevant professional experience. Nature of required experience: Experience in digital health systems or health information systems Extent of required relevant experience: • Demonstrated experience in EMR implementation or interoperability projects. • Experience working with government health systems or international organizations. • Demonstrated experience working with Jordanian health systems, including key national platforms such as Hakeem (national EHR), the Jordan Center for Disease Control (JCDC), and the Ministry of Health HMIS, with a proven ability to collaborate effectively with legal departments on data governance and compliance requirements. • Experience conducting technical feasibility studies. • Knowledge of health data standards and interoperability frameworks. Desirable: • Experience in the Middle East region. • Experience working with UN agencies or donor-funded projects.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman. • The consultancy is for local candidates. • The selected candidate will receive a monthly remuneration that is amounting to JOD 2,120.00. • The duration of the Contract is for 6 months, and the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the Senior Project Manager (Health Info Sys); with close, structured, and continuous coordination will be required throughout the assignment with, including, but not limited to: • The UNRWA Legal Office, with whom continuous coordination is required throughout the assignment • Health Information Systems teams • Programme management units • Field health leadership in Jordan.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration. Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, the following are considered first-tier candidates: Internal candidates Candidates from the following IOM Member States that are not represented among staff members in the Professional and higher categories: Antigua and Barbuda, Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Tonga, Tuvalu, Vanuatu. Second tier candidates include: All external candidates, except candidates from non-represented member states of IOM. Organizational Context and Scope Under the overall supervision of the Chief of Mission (CoM) and direct supervision of the Head of Programmes (HOP), and in close collaboration with the relevant units at the Country Office (CO), Regional Office and Headquarters (HQ), the Project Development and Reporting Officer will be responsible and accountable for supporting the coordination and facilitation of project development, donor and institutional reporting in the fields of migration management, emergency response, as well as assisting with liaison activities with counterparts in the government, United Nations (UN) agencies and other relevant stakeholders in line with IOM s regional and country strategies.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education</h2><p>Master s degree in International Relations, International Development, Political or Social Sciences, Migration Studies, Law, or a related field from an accredited academic institution with two years of relevant professional experience; or, University degree in the above fields with four years of relevant professional experience.</p><h2>Experience</h2><ul><li>Experience with Results Based Management approach and other strategic planning approaches;</li><li>Experience in supporting results-based project development and reporting, technical writing and editing, preferably in the international development/humanitarian sector; and,</li><li>Work experience in donor relations and grant management for specific donors of IOM s interest.</li></ul><h2>Skills</h2><ul><li>Good communication, writing and organizational skills; ability to prepare clear and concise reports;</li><li>Basic knowledge of monitoring and evaluation concepts, approaches and methodologies;</li><li>Confirmed experience in donor report writing in humanitarian and/or development settings;</li><li>Excellent analytical and planning skills; capacity to establish working relationships with governmental authorities, national and international institutions and Non-Governmental Organizations;</li><li>Capacity to supervise and train support staff; ability to work effectively and harmoniously with colleagues from varied cultures and professional background;</li><li>Ability to work with accuracy under constraints and pressure; high sense of confidentiality, initiative and good judgment;</li><li>Personal commitment, efficiency, flexibility, drive for results, creative thinking; and,</li><li>Good level of computer literacy, including database applications.</li></ul><h2>Languages</h2><p>For this position, fluency in English is required (oral and written). Working knowledge of Arabic and another official UN language (Chinese, French, Russian and Spanish) is an advantage. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><h2>Required Competencies</h2><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><h2>Values</h2><p>all IOM staff members must abide by and demonstrate these five values:</p><ul><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h2>Core Competencies behavioural indicators Level 2</h2><ul><li>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators Level 2</h2><ul><li>Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li>Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential.</li><li>Building Trust : Promotes shared values and creates an atmosphere of trust and honesty.</li><li>Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li>Humility : Leads with humility and shows openness to acknowledging own shortcomings.</li></ul><p></p></section>

<p>The Learning &amp; Development Specialist supports the planning, development, implementation, and evaluation of learning and development initiatives across the organization. The role focuses on training coordination and delivery, learning content development, Al Ameed Academy administration, employee learning follow-up, and supporting the continuous development of employees. The specialist works closely with the L&amp;D Manager, department heads, subject matter experts, and external training providers to ensure learning initiatives are practical, engaging, and aligned with organizational needs and standards. Support the annual L&amp;D plan, training calendar, and employee development initiatives. Identify learning needs through performance results, assessments, operational feedback, and collaboration with department heads. Develop engaging learning materials, presentations, assessments, guides, videos, and digital content using AI and other tools. Deliver and coordinate various learning formats, including classroom training, workshops, OJT, e-learning, and coaching. Administer the LMS, including course management, enrollment, assessments, completion tracking, and learning records. Monitor participation, learning outcomes, and effectiveness, and prepare L&amp;D reports and follow-up actions. Coordinate training logistics, schedules, communication, venues, materials, and external providers. Collaborate with SMEs to ensure content is accurate, current, and aligned with procedures and standards. Evaluate training effectiveness and provide reinforcement, coaching, and follow-up where needed. Maintain accurate L&amp;D documentation and stay updated on learning technologies, AI tools, methodologies, and best practices. Provide coaching and support to employees to foster continuous learning and development. Assist in the creation and implementation of career development plans and succession planning initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree in Human Resources, Business Administration or a related field. Minimum 3 years of experience in Training and development function Experience with Learning Management Systems Excellent verbal and written communication skills</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>What we are looking for:</strong></span></span></p><br><p><span><span>We are seeking an experienced <strong>Global Shelter &amp; Settlements (S&amp;S) Adviser</strong> to support NRC's programmes across the <strong>MENA region</strong>. In this role, you will provide strategic and technical leadership to Country Offices and Regional Offices, ensuring that high-quality Shelter &amp; Settlements strategies, systems, policies, tools, and practices are effectively developed and implemented. You will work closely with S&amp;S Specialists, Programme Development Managers, and Heads of Programme to strengthen programme quality, drive technical excellence, and support the delivery of impactful humanitarian responses.</span></span></p><br><p><span><span>As the Global S&amp;S Adviser, you will play a key role in programme development by contributing to regional and country-level proposal design, identifying funding opportunities, and ensuring compliance with donor requirements. You will provide technical oversight, advisory support, and capacity strengthening to Country Office teams within your area of expertise. In addition, you may serve as the focal point for a specific region and/or technical area within the global S&amp;S team, providing guidance and support to fellow advisers while contributing to broader global initiatives and organisational learning.</span></span></p><br><p><span><span>The Global S&amp;S team operates within NRC's technical matrix structure, collaborating closely with technical and operational colleagues across Country Offices, Regional Offices, and the Global Programme function. As part of a team of global advisers, you will maintain a technical relationship with country-based S&amp;S specialists and regional programme teams, helping to shape global policy, strategy, and technical direction. Success in this role requires a collaborative approach, strong stakeholder engagement, and a commitment to fostering innovation and shared learning across NRC.</span></span></p><br><p><span><span><strong>What you will do:</strong></span></span></p><br><p><span>Policy, Strategy and&nbsp;</span><span>programme</span><span> development</span></p><br><ul><li><p><span>Responsible for ensuring compliance and adherence to NRC policies, guidance and procedures in relation to the&nbsp;S&amp;S area while contributing to the development of policies, strategies, tools and new approaches with a focus on innovation and piloting.&nbsp;</span></p><br></li><li><p><span>Responsible for supporting the development of country/regional core competence strategies and implementation plans in line with global policies and global and regional strategies.&nbsp;</span></p><br></li><li><p><span>Work within the Global Programme Section to contribute to specific areas of innovation and development, including piloting and learning from experiences at the country office and regional level.&nbsp;</span></p><br></li><li><p><span>Contribute to the resource mobilization and fundraising for country, multi-country and regional&nbsp;</span><span>programme</span><span> development related to&nbsp;</span><span>S&amp;S</span><span>.&nbsp;</span></p><br></li></ul><p><span>Technical development, support, and capacity building&nbsp;</span></p><br><ul><li><p><span>Technical supervision of Country and Regional Office Specialists and Programme Development Managers, including providing strategic advice, technical support, capacity building, staff training, and contributing to recruitment</span><span>.&nbsp;</span></p><br></li><li><p><span>Ensure that&nbsp;</span><span>S&amp;S</span><span> based programming approaches contribute to integrated response and analysis.&nbsp;</span></p><br></li><li><p><span>Contribute to the NRC global development of the&nbsp;</span><span>S&amp;S</span><span>, through collaborative working with and contribution to the NRC Global&nbsp;</span><span>S&amp;S</span><span> development, and by sharing learning and expertise with the Global level and Regional and Country Offices.&nbsp;</span></p><br></li><li><p><span>Facilitate and stimulate an environment conducive to innovation. Keep informed on innovation insights and analysis of relevance to&nbsp;</span><span>S&amp;S</span><span>. Ensure this knowledge is integrated into the systems and culture of the organisation at country and regional levels.</span></p><br></li></ul><p><span><span>Quality standards, data analysis and MEL</span></span></p><br><ul><li><p><span>Provide strategic advice, technical support, and capacity building to Country and Regional Offices to ensure quality programming of core competencies, including Safe and Inclusive Programming.</span></p><br></li><li><p><span>Lead the institutionalization, roll-out, and capacity building of sector-specific MEL tools at Country Offices, ensuring effective planning, implementation, and data utilization.</span></p><br></li><li><p><span>Support and monitor compliance with the Response Policy and ensure quality oversight of core competency-related MEL, including data quality checks, Theory of Change reviews, and sign-off on evaluations and research.</span></p><br></li><li><p><span>Promote and document learning activities, contributing to strategic evaluations and research, and disseminating sector-specific learning and good practices at all levels, including direct support to Country Offices.</span></p><br></li></ul><p><span><span>Networking, representation and relationships</span></span></p><br><ul><li><p><span>Responsible for identification, development and maintenance of relationships with relevant stakeholders (e.g., donors, Clusters/Working Groups, UN agencies, NGOs, research- and educational institutions, private sector) related to programmes in general and more specifically as related to NRC’s Core Competencies.&nbsp;&nbsp;</span></p><br></li><li><p><span>Work in partnership with the regional and country office advocacy leads to identify and develop regional advocacy issues related to the core competence.&nbsp;</span></p><br></li></ul><p><span><span>Please download the</span></span><span><span>&nbsp;<strong>detailed job description&nbsp;</strong></span></span><span><span> to learn more about this position. &nbsp;</span></span></p><br><p><span><span><strong>What you will bring:</strong></span></span></p><br><ul><li><p><span><span>Minimum 6 years of relevant professional experience in a similar position within the humanitarian field or similar.&nbsp;</span></span></p><br></li><li><p><span><span>In-depth knowledge of and experience with NRC’s specialised areas of expertise&nbsp;</span></span></p><br></li><li><p><span><span>Proven experience in programme quality and strategic approaches to programme development.</span></span></p><br></li><li><p><span><span>Experience of developing practical tools and resources.</span></span></p><br></li><li><p><span><span>Experience of programme quality assessments, programme development and delivery.</span></span></p><br></li><li><p><span><span>Experience of delivering learning and development as part of quality improvement and capacity building.</span></span></p><br></li><li><p><span><span>Experience from different countries from across more than one NRC region.</span></span></p><br></li><li><p><span><span>Extensive experience in programming in complex and volatile contexts.</span></span></p><br></li><li><p><span><span>Willingness to travel to high-risk COs (including area offices and field offices).</span></span></p><br></li><li><p><span><span>Willingness to keep HEAT training valid.&nbsp;</span></span></p><br></li><li><p><span><span>Fluency in English, both written and verbal. Knowledge of French, Spanish or Arabic is considered an advantage.&nbsp;</span></span></p><br></li><li><p><span><span>Understanding of and commitment to organisational learning, and the role and contribution of Monitoring, Evaluation and Learning to quality management and development.</span></span></p><br></li><li><p><span><span>Understanding of, and commitment to working collaboratively with technical and operational colleagues within a matrix structure, including capacity building.</span></span></p><br></li><li><p><span><span>Understanding and experience of the specific demands of S&amp;S within (named Region, Country) contexts.&nbsp;</span></span></p><br></li><li><p><span><span>Understanding of and commitment to integrated response approaches.&nbsp;</span></span></p><br></li></ul><p><span><span><strong>What we offer:</strong></span></span></p><br><ul><li><p><span>Duty station: Mobile contract based in Amman and/or Resident contract for nationals of countries in the MENA region, with ability to travel across the region.&nbsp;</span></p><br></li><li><p><span>Contract: Temporary (2 years).</span></p><br></li><li><p><span>Travel: up to 40% including up to 30 days deployment at a time.</span></p><br></li><li><p><span>Salary/benefits: Grade 9 on NRC’s&nbsp;</span><span><span><strong>Resident or Mobile</strong></span></span><span> salary scale, with accompanying terms and conditions.&nbsp;</span></p><br></li><li><p><span>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></p><br></li><li><p><span>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></p><br></li></ul><p><span><span>Find out more about the benefits of working for NRC</span></span></p><br><p><span><span>Important information about the application process</span></span></p><br><ul><li><p><span><span>For Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity Market Place.</span></span></p><br></li><li><p><span><span>When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></span></p><br></li><li><p><span><span>Submit your application and CV in English, taking care to attach your latest CV.</span></span></p><br></li><li><p><span><span>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></span></p><br></li><li><p><span><span>We receive many applications for each vacant position and so only shortlisted candidates will be contacted.</span></span></p><br></li></ul><p><span></span></p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong><strong>Job Description<br>Job Role - Senior/ Principal MEP Engineer (Building Services)&nbsp;<br>Verbal and written communication in English is mandatory<br> Strong Experience-&nbsp;<br></strong></strong><ul><li>8–15 years of Mechanical Building Services Design experience</li><li><strong>Strong HVAC Design background</strong></li><li><strong>Commercial/Residential/Mixed-Use project experience</strong></li><li><strong>ASHRAE &amp; NFPA knowledge</strong></li><li><strong>GCC/Middle East project experience</strong></li></ul><strong><br>Responsibilities:</strong><br><ul><li>Support and deliver mechanical design packages for building services projects</li><li>Work on HVAC, plumbing, drainage, and fire protection systems</li><li>Ensure designs comply with international codes (ASHRAE, NFPA, BS) and local authority requirements</li><li>Contribute to sustainable design solutions, including energy-efficient systems</li><li>Coordinate with multidisciplinary teams, clients, and contractors</li><li>Prepare and review technical deliverables</li><li>Support project delivery from concept through to commissioning</li></ul><br> <strong>Requirements:</strong><br><ul><li>Bachelor’s degree in Mechanical Engineering</li><li>8–15 years of experience in mechanical building services design</li><li>Good knowledge of international standards and local authority requirements</li><li>Experience working on building projects (commercial, residential, mixed-use)</li><li>Strong coordination and communication skills</li><li>Middle East experience preferred</li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDG's. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The Associate Communications Officer will lead the development and implementation of the UN Country Team’s communication strategies in close collaboration with the leadership and communication focal points of UN entities; Contribute to the development of common UNCT messaging on collective priorities and lead media engagement efforts to ensure advocacy messages effectively reach target audiences; Support the Resident Coordinator’s engagement with external partners by ensuring appropriate visibility and comprehensive media and social media coverage; Lead interagency communication initiatives, media campaigns, and UN system-wide events in collaboration with relevant UN entities, media outlets, government partners, and other stakeholders, ensuring that key messages and advocacy efforts are effectively communicated; Coordinate the UN Communication Group, facilitating agency engagement and contributions to collective initiatives, events, and campaigns to strengthen the One UN voice and ensure that the UN Jordan website and social media platforms are regularly updated with relevant content, publications, news, and events, while facilitating stakeholder and public access to these platforms. The position is located in the United Nations Resident Coordination Office (RCO) in Amman, Jordan, under the direct supervision of the Head of the Resident Coordinator Office.<br> Responsibilities<br>Within delegated authority, the incumbent will be responsible of the following duties: • Contribute to the implementation of communications strategies that raise awareness, drive engagement, build support and have measurable impact with target audiences. • Contribute to gathering insights and analysis from traditional, social, and digital media monitoring, including public narratives and areas of reputational risk to inform communications strategy. • Contribute to the drafting compelling narratives and messaging on the work of the UN that engage target audiences across different channels and platforms. • Contribute to media mapping, reaching out to and fostering relationships with traditional and new media outlets. • Contribute to the development of media lines, including in crisis situations and on sensitive issues. Contribute to the planning and coordination of press conferences, briefings, and media events. • Contribute to the creation of compelling content that is optimized to reach target audiences across a range of platforms and channels. • Contribute to the drafting and production of communications products, such as press releases, press statements, web stories, reports, and infographics. • Contribute to the development and implementation of communications campaigns that engage and have measurable impact with target audiences through appropriate channels and platforms. • Contribute to development and coordination of strategic communications partnerships with internal and external stakeholders to reach target audiences and maximize impact. • Contribute to the delivery of in-person outreach and advocacy strategies and campaigns to engage target audiences and advance UN priorities. • Contribute to the creation of content, interviews, news and programming for UN and/or community radio channels and podcasts. • Contribute to the creation and updating of policy, guidance and/or training related to strategic communications, in consultation with all relevant stakeholders. • Assist in the preparation of reporting and inputs for strategic communications in the context of regular reporting to governmental bodies. • Keep abreast of the latest trends in communications and maintain expertise in relevant and emerging technologies. • Maintain confidentiality, integrity, and discreet handling of sensitive information in compliance with the UN data privacy, security requirements, and standards. • Monitor, analyse and report on communications approaches, activities and strategies to assess their performance and effectiveness. • Contribute to the collection and analysis of data as well as identification of trends or patterns and provides draft insights through graphs, charts, tables and reports using data visualization methods for data-driven planning, decision-making, presentation and reporting.<br> Competencies<br>PROFESSIONALISM: Presentation skills; Strategic thinking skills; Public speaking skills; Critical thinking skills. Knowledge and understanding of sustainable development theories, concepts and approaches. Ability to identify and develop sources for data collection. Ability to undertake research, analyze data, make recommendations and write draft reports on sustainable development issues. The ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.<br> Education<br>Advanced university degree (Master’s degree or equivalent) in communication, journalism, international relations, digital communications or related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of two (2) years of progressively responsible experience in communications, international relations, or other relevant areas is required. Demonstrated knowledge of strategic communications principles and practices is required. Demonstrated knowledge of risks to information integrity - misinformation, disinformation, hate speech, and threats in fragile, post conflict, and crisis environments is desirable. Demonstrated skills in data visualization tools to create charts, graphs, and visual outputs is desirable. Demonstrated skills in collecting, processing, and analysing large volumes of unstructured and structured data is desirable. Demonstrated knowledge of current and emerging digital media platforms, their principles and technologies is desirable. One (1) year or more of experience in data analytics or related area is desirable<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br><b>Arabic</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br> <br> Assessment<br>Evaluation of qualified candidates for this position may include a substantive assessment, such as a written test, which will be followed by a competency-based interview by phone or teleconference.<br> Special Notice<br>This is a Fixed Term position. Appointment or assignment against this post is for an initial period of one (1) year, and any extension will be subject to the availability of funds, budgetary approval, or extension of the mandate. THIS POSITION IS OPEN TO NATIONALS OF JORDAN ONLY. The National Professional Officer category shall be of the nationality of the country where this position is located and will be recruited in the country or within commuting distance of the office. If no suitable local candidate is identified, JORDAN nationals residing elsewhere may be considered, in which case the candidate would be responsible for any costs related to travelling and relocating to JORDAN in the event of an employment offer. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. Internal Applicants: When completing the form, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. Note to current staff members at the General Service level: Locally recruited General Service staff members applying for this post must meet the minimum requirements, including academic qualifications and years of relevant experience. Relevant experience in the General Service category at G-6 and G-7 levels may count towards experience requirements. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an email acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The SOC Team Leader is responsible for leading and managing ZainTECH s Security Operations Center (SOC) team, ensuring effective delivery of security monitoring, threat detection, incident response coordination, and operational security services. The role provides technical leadership and operational oversight across SOC functions while ensuring compliance with service level agreements, customer requirements, and NCSC licensing obligations.</p><p>Responsibilities:</p><ul><li><strong>SOC Operations Management</strong> Lead daily SOC operations across all monitoring and response activities. Ensure continuous 24x7 monitoring coverage and effective shift management. Oversee incident handling, escalation, and investigation activities. Ensure adherence to customer SLAs and operational procedures. Monitor SOC performance and service quality metrics.</li><li><strong>Incident Management &amp; Escalation</strong> Act as the primary escalation point for high-severity security incidents. Coordinate incident response activities across technical teams and stakeholders. Support containment, investigation, eradication, and recovery efforts. Review incident reports and ensure quality of investigation outputs. Participate in major incident and crisis management activities.</li><li><strong>Team Leadership &amp; Development</strong> Lead, mentor, and develop SOC analysts across all levels. Conduct Performance reviews ,Coaching sessions and Knowledge transfer initiatives Support recruitment, onboarding, and training activities.</li><li><strong>Threat Detection &amp; Operational Improvement</strong> Drive continuous improvement of monitoring and detection capabilities. Review and approve Use cases , Correlation rules , Dashboards and Operational procedures Identify gaps in detection coverage and operational effectiveness. Support SOC maturity and service enhancement initiatives.</li><li><strong>Governance, Reporting &amp; Stakeholder Management</strong> Prepare operational reports and service reviews. Participate in customer meetings and security governance discussions. Ensure compliance with Internal security policies , Regulatory obligations and NCSC licensing requirements Maintain operational documentation, procedures, and playbooks.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Cybersecurity, Information Security, Computer Science, Information Technology, Engineering, or a related field. Minimum 5 years of cybersecurity experience and minimum 3 years of SOC operations experience Previous experience leading security operations teams. Strong experience with in SIEM platforms , Threat detection , Incident response and Security operations management Experience within MSSP environments is highly preferred.</p><p></p></section>