وظائف أعضاء هيئة تدريس في الأردن

<p><h4>Company Description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job Description</h4> <ul> <li>Consistently offer professional, friendly and engaging service</li> <li>Assist in the operation of all spa departments and have knowledge of all spa treatments</li> <li>Maintain linen inventory to and from laundry on a scheduled basis</li> <li>Direct members and guests to appointments and assist them with the use of sauna, steam, whirlpool etc.</li> <li>Prepare rooms for treatments according to specified guidelines</li> <li>Maintain the facility in peak sanitary condition at all times and report any equipment deficiencies</li> <li>Maintain locker rooms in a tidy manner and ensure all amenities are stocked</li> <li>Follow departmental policies and procedures</li> <li>Follow all safety and sanitation policies</li> <li>Other duties as assigned</li> </ul> <h4>Qualifications</h4> <ul> <li>Previous spa or hospitality experience preferred</li> <li>CPR and First Aid certification preferred</li> <li>Excellent communication and organizational skills</li> <li>Strong interpersonal and problem solving abilities</li> <li>Highly responsible and reliable</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li> </ul></p><p></p>

<p><h4>Company Description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job Description</h4> <ul> <li>Consistently offer professional, friendly and engaging service</li> <li>Assist in the operation of all spa departments and have knowledge of all spa treatments</li> <li>Maintain linen inventory to and from laundry on a scheduled basis</li> <li>Direct members and guests to appointments and assist them with the use of sauna, steam, whirlpool etc.</li> <li>Prepare rooms for treatments according to specified guidelines</li> <li>Maintain the facility in peak sanitary condition at all times and report any equipment deficiencies</li> <li>Maintain locker rooms in a tidy manner and ensure all amenities are stocked</li> <li>Follow departmental policies and procedures</li> <li>Follow all safety and sanitation policies</li> <li>Other duties as assigned</li> </ul> <h4>Qualifications</h4> <ul> <li>Previous spa or hospitality experience preferred</li> <li>CPR and First Aid certification preferred</li> <li>Excellent communication and organizational skills</li> <li>Strong interpersonal and problem solving abilities</li> <li>Highly responsible and reliable</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li> </ul></p><p></p>

<p><h4>Key duties</h4> <p>To carry out diagnostic hearing tests to patients with ear, nose, and throat conditions, to include, but are not limited to, the following:</p> <ul> <li>Audiogram</li> <li>Tympanogram</li> <li>Pure tone air / bone conduction</li> <li>Masking</li> </ul> <h4>Package and benefits</h4> <p>£37,000 to £40,000 FTE NHS pension 6 weeks annual leave</p> <p>Can support tier 2 visa candidates (please do not apply if you are not a qualified audiologist with a relevant degree and previous experience)</p> <h4>Key skills and qualifications</h4> <ul> <li>Qualified audiologist</li> <li>Ideally HCPC registered</li> <li>Must be living in the UK and living or planning to live within a commutable distance of the areas mentioned</li> </ul> <h4>Essential skills</h4> <ul> <li>Proven experience working as an audiologist within the NHS</li> <li>Expertise in conducting audiological assessments, fitting hearing aids, and providing follow-up care</li> <li>Familiarity with NHS referral pathways and clinical guidelines</li> <li>Experience in using audiology diagnostic equipment and patient management systems</li> <li>Ability to deliver patient-centered care with strong communication and interpersonal skills</li> </ul> <h4>Desirable skills</h4> <ul> <li>Experience in vestibular testing and rehabilitation</li> <li>Knowledge of paediatric audiology services</li> <li>Participation in quality improvement initiatives or audits</li> </ul> <h4>Education and qualifications</h4> <ul> <li>Degree in audiology or equivalent qualification</li> <li>Registration with the Health and Care Professions Council (HCPC)</li> <li>Membership in the British Academy of Audiology (BAA) or equivalent professional body is desirable</li> </ul> <p>Please read on to find out more about an excellent opportunity to join an NHS organisation as an audiologist. My client is a third party NHS provider offering a range of advanced services to primary care settings including ENT. The role would involve diagnosing audiology issues of NHS patients referred to the client by local GPs. The role would see you based out of a number of GP surgeries across an area of South London including Orpington, Bromley, Greenwich, and surrounding areas.</p></p><p></p>

<p><h4>Key duties</h4> <p>To carry out diagnostic hearing tests to patients with ear, nose, and throat conditions, to include, but are not limited to, the following:</p> <ul> <li>Audiogram</li> <li>Tympanogram</li> <li>Pure tone air / bone conduction</li> <li>Masking</li> </ul> <h4>Package and benefits</h4> <p>£37,000 to £40,000 FTE NHS pension 6 weeks annual leave</p> <p>Can support tier 2 visa candidates (please do not apply if you are not a qualified audiologist with a relevant degree and previous experience)</p> <h4>Key skills and qualifications</h4> <ul> <li>Qualified audiologist</li> <li>Ideally HCPC registered</li> <li>Must be living in the UK and living or planning to live within a commutable distance of the areas mentioned</li> </ul> <h4>Essential skills</h4> <ul> <li>Proven experience working as an audiologist within the NHS</li> <li>Expertise in conducting audiological assessments, fitting hearing aids, and providing follow-up care</li> <li>Familiarity with NHS referral pathways and clinical guidelines</li> <li>Experience in using audiology diagnostic equipment and patient management systems</li> <li>Ability to deliver patient-centered care with strong communication and interpersonal skills</li> </ul> <h4>Desirable skills</h4> <ul> <li>Experience in vestibular testing and rehabilitation</li> <li>Knowledge of paediatric audiology services</li> <li>Participation in quality improvement initiatives or audits</li> </ul> <h4>Education and qualifications</h4> <ul> <li>Degree in audiology or equivalent qualification</li> <li>Registration with the Health and Care Professions Council (HCPC)</li> <li>Membership in the British Academy of Audiology (BAA) or equivalent professional body is desirable</li> </ul> <p>Please read on to find out more about an excellent opportunity to join an NHS organisation as an audiologist. My client is a third party NHS provider offering a range of advanced services to primary care settings including ENT. The role would involve diagnosing audiology issues of NHS patients referred to the client by local GPs. The role would see you based out of a number of GP surgeries across an area of South London including Orpington, Bromley, Greenwich, and surrounding areas.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Procurement Assistant Manager (Food Production) <ul> <li><span>Posting Date</span>: 18/07/2026</li> <li><span>Ref</span>: E9890</li> <li><span>Position</span>: Procurement Assistant Manager (Food Production)</li> <li> </li><li><span>Location</span>: Jordan</li> <li><span>City</span>: Amman</li> <li> </li><li><span>Sector</span>: Manufacturing</li> <li><span>Years of Experience</span> 7+Years</li> <li> </li><li><span>Qualification</span>: Degree in Supply Chain Management, Business Administration, Industrial Engineering, or a related field</li> <li><span>Salary</span>: Up to 1,500 JOD</li> <li><span>Workdays</span>: 6 Working Days</li> <li> </li><li><span>Description</span>: ►Responsibilities<br> •Lead daily procurement activities for ingredients, packaging materials, and machinery components from local and international suppliers.<br> •Source, evaluate, and negotiate with vendors to secure competitive pricing, reliable delivery, and consistent quality standards.<br> •Coordinate with Production and Warehouse teams to forecast material requirements, prevent production downtime, and minimize excess inventory.<br> •Monitor food commodity and packaging market trends, conduct cost analyses, and implement cost-reduction initiatives without compromising quality.<br> •Ensure supplier compliance with JFDA requirements, HACCP principles, ISO standards, and internal food safety specifications.<br> •Oversee the issuance, tracking, reconciliation, and documentation of purchase orders through the company’s ERP system.<br> •Coordinate inbound logistics, customs clearance, and supplier performance reporting, including lead times, defect rates, and cost variances.<br> ►Qualifications<br> •Bachelor’s degree in Supply Chain Management, Business Administration, Industrial Engineering, or a related field.<br> •Minimum of 7 years of procurement experience, including proven experience within food production or manufacturing.<br> •Strong knowledge of raw material sourcing, supplier qualification, inventory planning, logistics, and customs clearance processes.<br> •Practical understanding of JFDA regulations, HACCP principles, ISO standards, and food safety requirements.<br> •Proficiency in ERP systems, purchase order management, cost analysis, and procurement performance reporting.<br> •Excellent organizational, negotiation, communication, and cross-functional coordination skills.<br> •Fluent Arabic and good written and spoken English. <br> More<br> </li> </ul> <br> <br> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p><strong>Stewarding attendant</strong></p> <ul> <li>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues</li> <li>Operate an industrial dishwasher</li> <li>Responsible for the cleanliness and sanitizing of all surfaces</li> <li>Keep floors and work areas clear of hazards and obstruction</li> <li>Responsible for the operation of kitchen cleaning equipment</li> <li>Operate dish machines for washing all hotel dishes including chinaware, glassware and flatware</li> <li>Maintain a hygienic working environment in accordance with health department regulations, brand and departmental standards</li> <li>Ensure the kitchen colleagues have the dishes and silverware required and guests have clean dishes</li> <li>Check the washing equipment is in good working order and inform supervisor of any problems or anomalies</li> <li>Sort, stack dishes, and load/unload dishwasher</li> <li>Sort, stack and store all cleaned items in an organized and safe manner</li> <li>Ensure all breakages and chipped items are removed from circulation and inventoried</li> <li>Ensure floors are dry and clean at all times</li> <li>Follow department policies, procedures and service standards</li> <li>Maintain a clean and safe work environment</li> <li>Assist with other responsibilities and duties in the absence of team members or other tasks assigned by the manager</li> <li>Follow all policies and procedures ascertained by the hotel</li> </ul> <h4>Qualifications</h4> <p>Your experience and skills include:</p> <ul> <li>Organized and a great team player</li> <li>Passionate about maintaining a clean and safe working environment</li> <li>Understanding of food safety and hygiene</li> <li>Previous experience not required</li> <li>Strong interpersonal and problem-solving abilities</li> <li>Highly responsible and reliable</li> <li>Ability to work well under pressure in a fast paced environment</li> <li>Ability to work cohesively as part of a team</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li> <li>Able to work consistent night shifts</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p><strong>Stewarding attendant</strong></p> <ul> <li>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues</li> <li>Operate an industrial dishwasher</li> <li>Responsible for the cleanliness and sanitizing of all surfaces</li> <li>Keep floors and work areas clear of hazards and obstruction</li> <li>Responsible for the operation of kitchen cleaning equipment</li> <li>Operate dish machines for washing all hotel dishes including chinaware, glassware and flatware</li> <li>Maintain a hygienic working environment in accordance with health department regulations, brand and departmental standards</li> <li>Ensure the kitchen colleagues have the dishes and silverware required and guests have clean dishes</li> <li>Check the washing equipment is in good working order and inform supervisor of any problems or anomalies</li> <li>Sort, stack dishes, and load/unload dishwasher</li> <li>Sort, stack and store all cleaned items in an organized and safe manner</li> <li>Ensure all breakages and chipped items are removed from circulation and inventoried</li> <li>Ensure floors are dry and clean at all times</li> <li>Follow department policies, procedures and service standards</li> <li>Maintain a clean and safe work environment</li> <li>Assist with other responsibilities and duties in the absence of team members or other tasks assigned by the manager</li> <li>Follow all policies and procedures ascertained by the hotel</li> </ul> <h4>Qualifications</h4> <p>Your experience and skills include:</p> <ul> <li>Organized and a great team player</li> <li>Passionate about maintaining a clean and safe working environment</li> <li>Understanding of food safety and hygiene</li> <li>Previous experience not required</li> <li>Strong interpersonal and problem-solving abilities</li> <li>Highly responsible and reliable</li> <li>Ability to work well under pressure in a fast paced environment</li> <li>Ability to work cohesively as part of a team</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li> <li>Able to work consistent night shifts</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues.<br> Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards.<br> Actively share ideas, opinions and suggestions in daily shift briefings.<br> Ensure all kitchen colleagues are aware of standards and expectations.<br> Liaise daily with outlet chefs to keep open lines of communication regarding guest feedback.<br> Continually strive to improve food preparation and presentations.<br> Maintain proper rotation of product in all chillers to minimize wastage/spoilage.<br> Have full knowledge of all menu items, daily features and promotions.<br> Ensure the cleanliness and maintenance of all work areas, utensils, and equipment.<br> Follow kitchen policies, procedures and service standards.<br> Follow all safety and sanitation policies when handling food and beverage.<br> Assist with other responsibilities and duties in the absence of team members or other tasks assigned by the manager.<br> Follow all policies and procedures ascertained by the hotel.</p> <h4>Qualifications</h4> <ul> <li>Previous experience in a professional kitchen setting as a Chef de Partie.</li> <li>Proficient knowledge of and adherence to local regulations, particularly in health, safety, and compliance matters, along with a solid grasp of HACCP management.</li> <li>In this culture-driven workplace, you will be a dedicated leader, focused on nurturing junior chefs, fostering their growth, and enhancing productivity.</li> <li>A certification in commercial cookery is required, and it is preferred that you also possess a valid certificate in safe food handling or food safety supervision.</li> <li>Strong organizational abilities for preparation, planning, and cost control.</li> <li>Flexibility to work across a range of shifts including weekends and public holidays as required.</li> <li>Computer literate in Microsoft Windows applications is an asset.</li> <li>Strong interpersonal and problem-solving abilities.</li> <li>Highly responsible and reliable.</li> <li>Ability to work well under pressure in a fast-paced environment.</li> <li>Ability to work cohesively as part of a team.</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues.<br> Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards.<br> Actively share ideas, opinions and suggestions in daily shift briefings.<br> Ensure all kitchen colleagues are aware of standards and expectations.<br> Liaise daily with outlet chefs to keep open lines of communication regarding guest feedback.<br> Continually strive to improve food preparation and presentations.<br> Maintain proper rotation of product in all chillers to minimize wastage/spoilage.<br> Have full knowledge of all menu items, daily features and promotions.<br> Ensure the cleanliness and maintenance of all work areas, utensils, and equipment.<br> Follow kitchen policies, procedures and service standards.<br> Follow all safety and sanitation policies when handling food and beverage.<br> Assist with other responsibilities and duties in the absence of team members or other tasks assigned by the manager.<br> Follow all policies and procedures ascertained by the hotel.</p> <h4>Qualifications</h4> <ul> <li>Previous experience in a professional kitchen setting as a Chef de Partie.</li> <li>Proficient knowledge of and adherence to local regulations, particularly in health, safety, and compliance matters, along with a solid grasp of HACCP management.</li> <li>In this culture-driven workplace, you will be a dedicated leader, focused on nurturing junior chefs, fostering their growth, and enhancing productivity.</li> <li>A certification in commercial cookery is required, and it is preferred that you also possess a valid certificate in safe food handling or food safety supervision.</li> <li>Strong organizational abilities for preparation, planning, and cost control.</li> <li>Flexibility to work across a range of shifts including weekends and public holidays as required.</li> <li>Computer literate in Microsoft Windows applications is an asset.</li> <li>Strong interpersonal and problem-solving abilities.</li> <li>Highly responsible and reliable.</li> <li>Ability to work well under pressure in a fast-paced environment.</li> <li>Ability to work cohesively as part of a team.</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Ensure the highest levels of guest service through the application of all Fairmont standard operating policies.<br> To make sure all soiled linen is regularly emptied from the pantry and returned to the linen room.<br> To stock up all pantries with clean linen according to par-stock.<br> To assist the linen room as required with daily tasks.<br> To report immediately any lost and found article(s) to the Royal Service office.<br> To report any equipment which is malfunctioning.<br> To be responsible to sign for assigned key, pager, work paper and return by end of shift.<br> To vacuum all corridors and staircases as assigned by section.<br> To bring any guest supplies weekly to pantries according to weekly order list.<br> To note all guest requests received via Royal Service office / supervisors and carry out exactly all requests.<br> To move furniture from time to time.<br> To refill daily chemicals.<br> To clean all walls lights / ceiling lights as required.<br> Assist with other responsibilities and duties in the absence of other team members or other tasks assigned by the manager.<br> To assist with the removal of guestroom drapery for cleaning.<br> To conduct deep cleaning tasks as assigned (e.g. spot carpet cleaning, shower head de-scaling, etc).<br> To replace guestroom light bulbs as they break.<br> To keep housekeeping office, floor pantries, storerooms clean and tidy at all times.<br> To report anything which could be classed as a health and safety hazard.<br> Assist in on job training of new house attendants as and when required.<br> To attend training courses given by housekeeping and human resources.<br> To comply with any reasonable request by the supervisor and hotel management.</p> <h4>Qualifications</h4> <ul> <li>Competency in verbal English essential.</li> <li>Previous experience in hotel housekeeping department desirable.</li> <li>Previous experience in customer service desirable.</li> <li>Previous experience in 5 star property desirable.</li> <li>Dynamic, energetic and thrives under pressure.</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Strong interpersonal and problem solving abilities.</li> <li>Fluency in English, additional languages are a plus.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Ensure the highest levels of guest service through the application of all Fairmont standard operating policies.<br> To make sure all soiled linen is regularly emptied from the pantry and returned to the linen room.<br> To stock up all pantries with clean linen according to par-stock.<br> To assist the linen room as required with daily tasks.<br> To report immediately any lost and found article(s) to the Royal Service office.<br> To report any equipment which is malfunctioning.<br> To be responsible to sign for assigned key, pager, work paper and return by end of shift.<br> To vacuum all corridors and staircases as assigned by section.<br> To bring any guest supplies weekly to pantries according to weekly order list.<br> To note all guest requests received via Royal Service office / supervisors and carry out exactly all requests.<br> To move furniture from time to time.<br> To refill daily chemicals.<br> To clean all walls lights / ceiling lights as required.<br> Assist with other responsibilities and duties in the absence of other team members or other tasks assigned by the manager.<br> To assist with the removal of guestroom drapery for cleaning.<br> To conduct deep cleaning tasks as assigned (e.g. spot carpet cleaning, shower head de-scaling, etc).<br> To replace guestroom light bulbs as they break.<br> To keep housekeeping office, floor pantries, storerooms clean and tidy at all times.<br> To report anything which could be classed as a health and safety hazard.<br> Assist in on job training of new house attendants as and when required.<br> To attend training courses given by housekeeping and human resources.<br> To comply with any reasonable request by the supervisor and hotel management.</p> <h4>Qualifications</h4> <ul> <li>Competency in verbal English essential.</li> <li>Previous experience in hotel housekeeping department desirable.</li> <li>Previous experience in customer service desirable.</li> <li>Previous experience in 5 star property desirable.</li> <li>Dynamic, energetic and thrives under pressure.</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Strong interpersonal and problem solving abilities.</li> <li>Fluency in English, additional languages are a plus.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <ul> <li>Oversee and ensure the smooth daily operation of the Fairmont Gold Lounge.</li> <li>Consistently deliver professional, friendly, and engaging service in line with Fairmont Gold standards.</li> <li>Lead service within the Fairmont Gold Lounge, ensuring menu offerings and food presentation consistently meet brand standards.</li> <li>Foster high team morale and a strong spirit of collaboration to maintain exceptional service levels.</li> <li>Motivate, guide, and provide continuous support, coaching, and development for all team members.</li> <li>Support the training and onboarding of new colleagues while providing ongoing development for existing team members.</li> <li>Develop and maintain strong guest relationships to build loyalty and enhance the Fairmont Gold experience.</li> <li>Assist guests with hotel facilities and services in a knowledgeable, professional, and helpful manner.</li> <li>Provide exceptional and personalized information regarding local attractions and points of interest.</li> <li>Coordinate with the Front Office regarding hotel events, group arrivals, and special functions to ensure seamless service delivery.</li> <li>Ensure accurate billing procedures for Fairmont Gold groups and individual guests.</li> <li>Participate in the Manager on Duty program for hotel restaurants as required.</li> <li>Maintain a strong focus on health & safety and actively contribute to a safe working environment.</li> <li>Support and actively engage in the hotel’s environmental and sustainability initiatives, including department-specific programs.</li> <li>Adhere to all hotel policies, procedures, and the established code of ethics.</li> <li>Work assigned shifts in other Food & Beverage outlets as directed by management.</li> <li>Perform additional duties and responsibilities as assigned by management.</li> <li>Uphold the highest standards of internal and external guest service at all times.</li> </ul> <h4>Qualifications</h4> <ul> <li>One year of supervisory experience in a hotel restaurant or lounge (four-diamond hotel).</li> <li>Two years of progressive experience in a high-volume hotel restaurant or lounge.</li> <li>Must have thorough working knowledge of hotel food & beverage operations.</li> <li>Good English communication skills.</li> <li>Proven leadership, motivational, decision-making, and problem-solving skills.</li> <li>Strong business acumen with an understanding of hotel financial reporting structures.</li> <li>Excellent, proven food & beverage product knowledge is required.</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Strong interpersonal and problem-solving abilities.</li> <li>Fluency in English; additional languages are a plus.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Position Purpose</p><br><p>The Guest Relations Agent is responsible for creating memorable guest experiences by delivering personalized, warm, and professional service throughout the guest journey. Acting as the main point of contact for guests, the role ensures that all requests, concerns, and special arrangements are handled efficiently while reflecting Accor's Heartist® culture and brand standards.</p><br><p>Key Responsibilities</p><br><p>Guest Experience</p><br><ul><li>Welcome guests with a warm, friendly, and professional attitude upon arrival.</li><li>Ensure a smooth and personalized arrival, stay, and departure experience.</li><li>Recognize and acknowledge ALL – Accor Live Limitless members, repeat guests, and VIP guests according to brand standards.</li><li>Anticipate guest needs and provide proactive service to exceed expectations.</li><li>Escort VIP guests when required and ensure all special arrangements are completed before arrival.</li></ul><p>Guest Services</p><br><ul><li>Respond promptly and professionally to guest requests, inquiries, and complaints.</li><li>Coordinate with Housekeeping, Engineering, Food &amp; Beverage, Concierge, Reservations, and other departments to ensure seamless service delivery.</li><li>Arrange guest amenities, celebrations, room preferences, transportation, restaurant reservations, and special requests.</li><li>Maintain complete knowledge of hotel facilities, promotions, services, and local attractions to provide accurate recommendations.</li></ul><p>Guest Satisfaction</p><br><ul><li>Resolve guest concerns efficiently, following up to ensure complete satisfaction.</li><li>Record guest preferences, feedback, and incidents accurately in Opera Cloud or the hotel's Property Management System.</li><li>Support the achievement of Guest Satisfaction Survey (GSS), TrustYou, Medallia, or other brand guest experience targets.</li><li>Promote positive guest engagement and encourage guest loyalty.</li></ul><p>Operational Responsibilities</p><br><ul><li>Review daily arrivals, departures, in-house guests, and VIP reports.</li><li>Prepare welcome letters, amenities, and guest profiles before arrival.</li><li>Ensure all guest information is handled confidentially in accordance with company policies.</li><li>Maintain accurate records of guest interactions and follow-up actions.</li><li>Promote hotel facilities, dining outlets, spa, and other services to enhance guest experience and hotel revenue.</li><li>Assist with Front Office operations whenever required.</li></ul><p>Health, Safety &amp; Security</p><br><ul><li>Comply with all hotel health, safety, hygiene, and security procedures.</li><li>Report maintenance issues, hazards, and guest safety concerns immediately.</li><li>Participate in emergency procedures and fire evacuation drills.</li></ul><p>Sustainability</p><br><ul><li>Support Accor's sustainability commitments by promoting environmentally responsible practices.</li><li>Encourage responsible use of hotel resources including water, energy, and paper.</li><li>Minimize waste and support recycling initiatives within the department.</li><li>Participate in environmental awareness programs and sustainability activities.</li><li>Ensure guest requests are fulfilled while supporting the hotel's environmental objectives whenever possible.</li></ul><p>Qualifications</p><br><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Tourism, or a related field is preferred.</li><li>Minimum 1–2 years of experience in Guest Relations, Front Office, or Customer Service within a four- or five-star hotel.</li><li>Experience with Opera PMS or Opera Cloud is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent in English; additional languages are highly desirable.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to remain calm under pressure and work flexible shifts, including weekends and public holidays.</li></ul><p>Competencies</p><br><ul><li>Guest Passion</li><li>Excellent Communication Skills</li><li>Emotional Intelligence</li><li>Attention to Detail</li><li>Teamwork &amp; Collaboration</li><li>Problem Solving</li><li>Time Management</li><li>Professional Grooming &amp; Presentation</li><li>Multitasking Ability</li><li>Cultural Awareness</li><li>Adaptability</li><li>Integrity &amp; Confidentiality</li></ul><p>Physical Requirements</p><br><ul><li>Ability to stand and walk for extended periods.</li><li>Ability to lift light luggage or guest amenities when required.</li><li>Flexibility to work rotating shifts, weekends, and public holidays.</li></ul><p>Key Performance Indicators (KPIs)</p><br><ul><li>Guest Satisfaction Score (GSS)</li><li>TrustYou / Medallia Performance</li><li>Guest Complaint Resolution Time</li><li>ALL Member Recognition Compliance</li><li>VIP Arrival Readiness</li><li>Guest Feedback &amp; Online Reviews</li><li>Upselling &amp; Cross-Selling Performance</li><li>Compliance with Brand Standards and SOPs</li><li>Attendance and Grooming Compliance</li><li>Sustainability Compliance</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><p><span><strong>Role Purpose</strong></span></p><br><br>Build and manage relationships with key B2O accounts across the MENA region, including businesses, schools, universities, and government organisations. Working closely with Sales and Delivery teams, you will help partner organisations maximise value from our solutions, achieve their objectives, and benefit from an exceptional experience throughout their journey with us.<br>&nbsp;<br><span><strong>Main Accountabilities</strong></span><br><p>Support the successful onboarding, delivery, and ongoing management of B2O accounts across the MENA region. You will work closely with Sales, Delivery, and Operations teams to ensure partner organisations are smoothly onboarded, trained on relevant products and systems, and receive a high-quality service experience. Acting as a key point of coordination, you will manage enquiries, resolve service issues, support delivery changes, and help drive continuous improvements based on stakeholder feedback.</p><br><br><p>Provide accurate reporting and operational support to strengthen account performance and customer outcomes. This includes maintaining client data and service records, producing insights and performance reports, monitoring engagement and programme outcomes, and supporting monitoring and evaluation activities. You will work with Account Managers to identify opportunities for account growth, retention, and improved service delivery through data-driven insights and proactive account support.</p><br><br><p>Build and maintain strong relationships with partner organisations while supporting business development and commercial operations. You will identify opportunities to add value through British Council products, services, events, and resources, contribute to key account plans, and support the generation of repeat and new business. In addition, you will ensure the effective administration of invoices, payments, contracts, and supplier documentation, while coordinating colleagues and stakeholders to deliver activities on time and to agreed quality standards.</p><br><br><p><span><strong>Qualifications &amp; Skills</strong></span></p><br><br><p><strong>Essential</strong></p><br><br><ul><li>Proven experience managing client accounts and building strong customer relationships.</li><li>Good relationship management capability&nbsp;</li><li>Local language at C2 level for speaking and writing. English level at B2 speaking and writing&nbsp;</li><li>University degree or equivalent in a relevant subject or discipline&nbsp;</li></ul><p><strong>Desirable</strong></p><br><br><ul><li>Sales or Marketing qualifications</li><li>B2O Sales experience particularly with education and government sectors</li><li>Experience of English Language Teaching and/or Assessment</li><li>Familiarity with Salesforce or use of similar CRM&nbsp;</li></ul><p><span><strong>Important Information</strong></span></p><br><br><p>Job Grade: 4/H</p><br><br><p>Contract: 7 Months Fixed Term Contract "<span>maternity cover"</span></p><br><br><p>Gross Monthly Salary: 645 JOD</p><br><br><p>Location: Jordan</p><br><br><p>Closing Date: 22 July 2026</p><br><br><p><strong>This role is only open for candidates who have the legal right to live and work in the job location</strong></p><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Reporting to the Director, Spa & Recreation, responsibilities and essential job functions include but are not limited to the following:</p> <ul> <li>Consistently offer professional, friendly and engaging service</li> <li>Welcome guests to the Spa and ensure they have a safe and enjoyable experience</li> <li>Ensure all guests are registered prior to using the fitness facility</li> <li>Have full working knowledge and capability to supervise, correct, and demonstrate all duties and tasks in the assigned workplace</li> <li>Maintain current knowledge of all spa services, pricing, offerings, schedules, specials, and other services provided at the spa</li> <li>Provide bespoke guest service to every guest who enters the gym and spa as per the Fairmont Standard Operating Procedures</li> <li>Ensure all guests are aware of the guidelines regarding the use of the facility</li> <li>Maintain cleanliness of all types of equipment, public and service areas</li> <li>Ensure guest members are aware of all programs and activities available</li> <li>Bus and stock all service area items including towels, water, ice, beverages, magazines, newspapers and clean headsets</li> <li>Schedule all colleagues in all departments of Recreation & Wellness and ensure smooth operation of the reception</li> <li>Provide guests with all information regarding the fitness facility and its offerings</li> <li>Provide all administrative duties as required</li> <li>Assist in promoting the facility and organizing special events as required</li> <li>Report any equipment that needs servicing</li> <li>Provide a high level of guest satisfaction through effective communication</li> <li>The Recreation Supervisor is responsible for supporting the Director of Recreation & Entertainment and the team to operational excellence while understanding and executing the short- and long-term goals established by the Director of Recreation & Entertainment</li> <li>Follow departmental policies and procedures</li> <li>Follow all safety and sanitation policies</li> <li>Other duties as assigned</li> </ul> <h4>Qualifications</h4> <ul> <li>Previous experience in a fitness facility an asset</li> <li>Certification in CPR First Aid required</li> <li>Organized and a great team player</li> <li>Passionate about wellness and a healthy working environment</li> <li>Implementing programs whereby the spa journey intensifies through a combination of individual touches and experiences</li> <li>Computer literate in Microsoft Windows applications required</li> <li>Excellent communication and organizational skills</li> <li>Strong interpersonal and problem-solving abilities</li> <li>Highly responsible and reliable</li> <li>Ability to work cohesively as part of a team</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Reporting to the Director, Spa & Recreation, responsibilities and essential job functions include but are not limited to the following:</p> <ul> <li>Consistently offer professional, friendly and engaging service</li> <li>Welcome guests to the Spa and ensure they have a safe and enjoyable experience</li> <li>Ensure all guests are registered prior to using the fitness facility</li> <li>Have full working knowledge and capability to supervise, correct, and demonstrate all duties and tasks in the assigned workplace</li> <li>Maintain current knowledge of all spa services, pricing, offerings, schedules, specials, and other services provided at the spa</li> <li>Provide bespoke guest service to every guest who enters the gym and spa as per the Fairmont Standard Operating Procedures</li> <li>Ensure all guests are aware of the guidelines regarding the use of the facility</li> <li>Maintain cleanliness of all types of equipment, public and service areas</li> <li>Ensure guest members are aware of all programs and activities available</li> <li>Bus and stock all service area items including towels, water, ice, beverages, magazines, newspapers and clean headsets</li> <li>Schedule all colleagues in all departments of Recreation & Wellness and ensure smooth operation of the reception</li> <li>Provide guests with all information regarding the fitness facility and its offerings</li> <li>Provide all administrative duties as required</li> <li>Assist in promoting the facility and organizing special events as required</li> <li>Report any equipment that needs servicing</li> <li>Provide a high level of guest satisfaction through effective communication</li> <li>The Recreation Supervisor is responsible for supporting the Director of Recreation & Entertainment and the team to operational excellence while understanding and executing the short- and long-term goals established by the Director of Recreation & Entertainment</li> <li>Follow departmental policies and procedures</li> <li>Follow all safety and sanitation policies</li> <li>Other duties as assigned</li> </ul> <h4>Qualifications</h4> <ul> <li>Previous experience in a fitness facility an asset</li> <li>Certification in CPR First Aid required</li> <li>Organized and a great team player</li> <li>Passionate about wellness and a healthy working environment</li> <li>Implementing programs whereby the spa journey intensifies through a combination of individual touches and experiences</li> <li>Computer literate in Microsoft Windows applications required</li> <li>Excellent communication and organizational skills</li> <li>Strong interpersonal and problem-solving abilities</li> <li>Highly responsible and reliable</li> <li>Ability to work cohesively as part of a team</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Essential Responsibilities:</h4> <p>The designee is responsible for guiding and assisting the host nation in the overall safe and orderly flow of air traffic within their designated airspace. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The designee will be familiar with radar or control tower operations and apply the required separation of aircraft. The individual is responsible for vehicles and personnel operating on the airfield when operating in a control tower environment.</p> <p>Along with controlling aircraft, the designee must be able to process flight plans and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of RADAR/Manual approach control operations when operating in a control tower. The designee will have a full working knowledge of RADAR/Manual approach control operations and flight planning and a fundamental knowledge of control tower operations when operating from a radar facility.</p> <h4>Minimum Position Knowledge, Skills, and Abilities Required:</h4> <ul> <li>Graduate of an approved DoD or FAA ATC course.</li> <li>Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility.</li> <li>Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations.</li> <li>Tower controllers shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent.</li> <li>Radar controllers shall hold one of the following radar certifications: Air Traffic Control Specialist (ATCS) certificate, FAA or AOV Credential with Radar rating, FAA or DoD training records, or equivalent.</li> <li>Ability to obtain and maintain FAA Class II Medical Certificate.</li> <li>Ability to obtain and maintain a US CENTCOM Medical Exam.</li> <li>Must be able to obtain and maintain a Secret Security Clearance.</li> </ul> <p><strong>Estimated Compensation:</strong> $110,000/year</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Position purpose</h4> <p>The Guest Relations Agent is responsible for creating memorable guest experiences by delivering personalized, warm, and professional service throughout the guest journey. Acting as the main point of contact for guests, the role ensures that all requests, concerns, and special arrangements are handled efficiently while reflecting Accor's Heartist® culture and brand standards.</p> <h4>Key responsibilities</h4> <strong>Guest experience</strong><br> <li>Welcome guests with a warm, friendly, and professional attitude upon arrival.</li> <li>Ensure a smooth and personalized arrival, stay, and departure experience.</li> <li>Recognize and acknowledge all – Accor Live Limitless members, repeat guests, and VIP guests according to brand standards.</li> <li>Anticipate guest needs and provide proactive service to exceed expectations.</li> <li>Escort VIP guests when required and ensure all special arrangements are completed before arrival.</li> <strong>Guest services</strong><br> <li>Respond promptly and professionally to guest requests, inquiries, and complaints.</li> <li>Coordinate with Housekeeping, Engineering, Food & Beverage, Concierge, Reservations, and other departments to ensure seamless service delivery.</li> <li>Arrange guest amenities, celebrations, room preferences, transportation, restaurant reservations, and special requests.</li> <li>Maintain complete knowledge of hotel facilities, promotions, services, and local attractions to provide accurate recommendations.</li> <strong>Guest satisfaction</strong><br> <li>Resolve guest concerns efficiently, following up to ensure complete satisfaction.</li> <li>Record guest preferences, feedback, and incidents accurately in Opera Cloud or the hotel's Property Management System.</li> <li>Support the achievement of Guest Satisfaction Survey (GSS), TrustYou, Medallia, or other brand guest experience targets.</li> <li>Promote positive guest engagement and encourage guest loyalty.</li> <strong>Operational responsibilities</strong><br> <li>Review daily arrivals, departures, in-house guests, and VIP reports.</li> <li>Prepare welcome letters, amenities, and guest profiles before arrival.</li> <li>Ensure all guest information is handled confidentially in accordance with company policies.</li> <li>Maintain accurate records of guest interactions and follow-up actions.</li> <li>Promote hotel facilities, dining outlets, spa, and other services to enhance guest experience and hotel revenue.</li> <li>Assist with Front Office operations whenever required.</li> <strong>Health, safety & security</strong><br> <li>Comply with all hotel health, safety, hygiene, and security procedures.</li> <li>Report maintenance issues, hazards, and guest safety concerns immediately.</li> <li>Participate in emergency procedures and fire evacuation drills.</li> <strong>Sustainability</strong><br> <li>Support Accor's sustainability commitments by promoting environmentally responsible practices.</li> <li>Encourage responsible use of hotel resources including water, energy, and paper.</li> <li>Minimize waste and support recycling initiatives within the department.</li> <li>Participate in environmental awareness programs and sustainability activities.</li> <li>Ensure guest requests are fulfilled while supporting the hotel's environmental objectives whenever possible.</li> <h4>Qualifications</h4> <li>Diploma or Bachelor's Degree in Hospitality Management, Tourism, or a related field is preferred.</li> <li>Minimum 1–2 years of experience in Guest Relations, Front Office, or Customer Service within a four- or five-star hotel.</li> <li>Experience with Opera PMS or Opera Cloud is an advantage.</li> <li>Excellent communication and interpersonal skills.</li> <li>Fluent in English; additional languages are highly desirable.</li> <li>Strong problem-solving and conflict-resolution abilities.</li> <li>Ability to remain calm under pressure and work flexible shifts, including weekends and public holidays.</li> <h4>Competencies</h4> <li>Guest passion</li> <li>Excellent communication skills</li> <li>Emotional intelligence</li> <li>Attention to detail</li> <li>Teamwork & collaboration</li> <li>Problem solving</li> <li>Time management</li> <li>Professional grooming & presentation</li> <li>Multitasking ability</li> <li>Cultural awareness</li> <li>Adaptability</li> <li>Integrity & confidentiality</li> <h4>Physical requirements</h4> <li>Ability to stand and walk for extended periods.</li> <li>Ability to lift light luggage or guest amenities when required.</li> <li>Flexibility to work rotating shifts, weekends, and public holidays.</li> <h4>Key performance indicators (KPIs)</h4> <li>Guest Satisfaction Score (GSS)</li> <li>TrustYou / Medallia performance</li> <li>Guest complaint resolution time</li> <li>ALL member recognition compliance</li> <li>VIP arrival readiness</li> <li>Guest feedback & online reviews</li> <li>Upselling & cross-selling performance</li> <li>Compliance with brand standards and SOPs</li> <li>Attendance and grooming compliance</li> <li>Sustainability compliance</li> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Position purpose</h4> <p>The Guest Relations Agent is responsible for creating memorable guest experiences by delivering personalized, warm, and professional service throughout the guest journey. Acting as the main point of contact for guests, the role ensures that all requests, concerns, and special arrangements are handled efficiently while reflecting Accor's Heartist® culture and brand standards.</p> <h4>Key responsibilities</h4> <strong>Guest experience</strong><br> <li>Welcome guests with a warm, friendly, and professional attitude upon arrival.</li> <li>Ensure a smooth and personalized arrival, stay, and departure experience.</li> <li>Recognize and acknowledge all – Accor Live Limitless members, repeat guests, and VIP guests according to brand standards.</li> <li>Anticipate guest needs and provide proactive service to exceed expectations.</li> <li>Escort VIP guests when required and ensure all special arrangements are completed before arrival.</li> <strong>Guest services</strong><br> <li>Respond promptly and professionally to guest requests, inquiries, and complaints.</li> <li>Coordinate with Housekeeping, Engineering, Food & Beverage, Concierge, Reservations, and other departments to ensure seamless service delivery.</li> <li>Arrange guest amenities, celebrations, room preferences, transportation, restaurant reservations, and special requests.</li> <li>Maintain complete knowledge of hotel facilities, promotions, services, and local attractions to provide accurate recommendations.</li> <strong>Guest satisfaction</strong><br> <li>Resolve guest concerns efficiently, following up to ensure complete satisfaction.</li> <li>Record guest preferences, feedback, and incidents accurately in Opera Cloud or the hotel's Property Management System.</li> <li>Support the achievement of Guest Satisfaction Survey (GSS), TrustYou, Medallia, or other brand guest experience targets.</li> <li>Promote positive guest engagement and encourage guest loyalty.</li> <strong>Operational responsibilities</strong><br> <li>Review daily arrivals, departures, in-house guests, and VIP reports.</li> <li>Prepare welcome letters, amenities, and guest profiles before arrival.</li> <li>Ensure all guest information is handled confidentially in accordance with company policies.</li> <li>Maintain accurate records of guest interactions and follow-up actions.</li> <li>Promote hotel facilities, dining outlets, spa, and other services to enhance guest experience and hotel revenue.</li> <li>Assist with Front Office operations whenever required.</li> <strong>Health, safety & security</strong><br> <li>Comply with all hotel health, safety, hygiene, and security procedures.</li> <li>Report maintenance issues, hazards, and guest safety concerns immediately.</li> <li>Participate in emergency procedures and fire evacuation drills.</li> <strong>Sustainability</strong><br> <li>Support Accor's sustainability commitments by promoting environmentally responsible practices.</li> <li>Encourage responsible use of hotel resources including water, energy, and paper.</li> <li>Minimize waste and support recycling initiatives within the department.</li> <li>Participate in environmental awareness programs and sustainability activities.</li> <li>Ensure guest requests are fulfilled while supporting the hotel's environmental objectives whenever possible.</li> <h4>Qualifications</h4> <li>Diploma or Bachelor's Degree in Hospitality Management, Tourism, or a related field is preferred.</li> <li>Minimum 1–2 years of experience in Guest Relations, Front Office, or Customer Service within a four- or five-star hotel.</li> <li>Experience with Opera PMS or Opera Cloud is an advantage.</li> <li>Excellent communication and interpersonal skills.</li> <li>Fluent in English; additional languages are highly desirable.</li> <li>Strong problem-solving and conflict-resolution abilities.</li> <li>Ability to remain calm under pressure and work flexible shifts, including weekends and public holidays.</li> <h4>Competencies</h4> <li>Guest passion</li> <li>Excellent communication skills</li> <li>Emotional intelligence</li> <li>Attention to detail</li> <li>Teamwork & collaboration</li> <li>Problem solving</li> <li>Time management</li> <li>Professional grooming & presentation</li> <li>Multitasking ability</li> <li>Cultural awareness</li> <li>Adaptability</li> <li>Integrity & confidentiality</li> <h4>Physical requirements</h4> <li>Ability to stand and walk for extended periods.</li> <li>Ability to lift light luggage or guest amenities when required.</li> <li>Flexibility to work rotating shifts, weekends, and public holidays.</li> <h4>Key performance indicators (KPIs)</h4> <li>Guest Satisfaction Score (GSS)</li> <li>TrustYou / Medallia performance</li> <li>Guest complaint resolution time</li> <li>ALL member recognition compliance</li> <li>VIP arrival readiness</li> <li>Guest feedback & online reviews</li> <li>Upselling & cross-selling performance</li> <li>Compliance with brand standards and SOPs</li> <li>Attendance and grooming compliance</li> <li>Sustainability compliance</li> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.<br>The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible.<br>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler’s success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills.<br>You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>REQUIRED QUALIFICATIONS<br>Related Work Experience: 6-months related work experience required.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>