وظيفة امين مستودع في الأردن

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Action Against Hunger Jordan is seeking a motivated and detail-oriented <b>HR and Liaison Officer</b> to support the quality, compliance, and effectiveness of Human Resources operations across the country office. The position plays a key role in payroll administration, recruitment, personnel management, and liaison with governmental entities and service providers.</p><p>Working closely with the Head of Support and HR focal points, the HR and Liaison Officer will ensure compliance with organizational policies and Jordanian regulations while contributing to a positive and professional work environment. This is an excellent opportunity for candidates who are passionate about HR, administration, and humanitarian work and who are eager to contribute to the mission of Action Against Hunger.</p><p><b>Key Responsibilities</b></p><p><b>Payroll &amp; HR Administration</b></p><ul><li>Support monthly payroll preparation, including timesheets, leave records, and allowances.</li><li>Maintain accurate staff attendance and leave records.</li><li>Support compilation of social security and tax contribution data.</li><li>Ensure personnel files and payroll records are properly maintained and archived.</li><li>Provide HR documentation and support during audits &nbsp;or upon request.</li></ul><p><b>Administrative Support</b></p><ul><li>Maintain employee contracts, extensions, and leave balances.</li><li>Support onboarding and offboarding processes.</li><li>Assist with HR compliance requirements for Cash for Work projects.</li><li>Process per diem and expatriate allowances under supervision.</li><li>Support visitor management by coordinating travel arrangements, accommodation, and all related payments.</li><li>Monitor office supplies and cleaning services to maintain an efficient workplace.</li><li>Keep HR databases and employee records updated.</li></ul><p><br></p><p><b>Recruitment Support</b></p><ul><li>Assist in the end-to-end recruitment process, including vacancy announcements, application screening, and interview scheduling.</li><li>Prepare recruitment files and ensure documentation is complete.</li><li>Coordinate reference checks and support the preparation of offer letters.</li></ul><p><b>Liaison and Government Relations</b></p><ul><li>Liaise with governmental entities and local authorities.</li><li>Support submission of official correspondence and required reports to governmental entities.</li><li>Assist in obtaining approvals for project activities.</li><li>Support work permit and residency applications for expatriate staff.</li><li>Coordinate work permit requirements for project beneficiaries.</li><li>Ensure proper registration and compliance of Action Against Hunger bases at national and local levels</li></ul><p><b>External Coordination</b></p><ul><li>Serve as a focal point for routine communication with the Social Security Corporation.</li><li>Support health insurance administration, including staff enrollment, removal, reimbursements, and documentation.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Qualifications &amp; Experience</b></p><ul><li>Bachelor's degree in Human Resources, Business Administration, Social Studies, or a related field.</li><li>Minimum 2 years of professional HR experience.</li><li>At least 1 year of experience in a similar position, preferably within an NGO or INGO environment.</li><li>Fluency in Arabic and English, both written and spoken.</li><li>Knowledge of Jordanian labor law, payroll administration, recruitment processes, and social security regulations.</li><li>Proficiency in Microsoft Office applications.</li><li>Strong organizational, communication, analytical, and interpersonal skills.</li><li>High level of integrity, confidentiality, and professionalism.</li></ul><p><br></p></div>

<p><h4>Position summary</h4> <p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p> <p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service.</p> <p>If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Jordanian Association for Medical Aid to Palestinians announces a vacancy for a <b>Logistics Officer</b> to be part of its team, where responsibilities will include planning, coordinating, and supervising logistics operations and services related to the project, ensuring efficient and effective service delivery to beneficiaries in accordance with established policies and standards.</p><p><b>Main Responsibilities:</b></p><ul><li>Plan and coordinate transportation services for beneficiaries and their companions, prepare transport schedules, and monitor their implementation.</li><li>Coordinate with suppliers, partners, and transportation service providers, and monitor the quality of services provided.</li><li>Coordinate accommodation permits for beneficiaries and their companions and monitor their compliance with established standards.</li><li>Coordinate with food service providers and monitor the quality and quantity of meals provided.</li><li>Monitor the provision and distribution of materials and logistical supplies, and oversee inventory management and procurement requests as needed.</li><li>Monitor the implementation of contracts with service providers and assist in evaluating their performance.</li><li>Coordinate with departments of procurement, finance, and programs to ensure efficient logistics operations.</li><li>Prepare regular reports related to logistics activities and services and document them.</li><li>Identify potential logistical risks and assist in developing mitigation plans to ensure service continuity.</li><li>Adhere to the policies and procedures of the association and the requirements of donor agencies, as well as quality and safety standards to protect beneficiaries and data confidentiality.</li><li>Perform any other tasks related to the nature of the position as assigned by the direct manager.</li></ul><p><b>Qualifications and Experience:</b></p><ul><li>Bachelor's degree in Logistics Management, Business Administration, Supply Chain Management, or any related field.</li><li>Experience of no less than 3 years in the field of logistics or operations management.</li><li>Experience in contract management and dealing with service providers.</li><li>Previous experience in humanitarian or health projects is preferred.</li><li>Proficiency in Arabic and English, both written and spoken.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Excellent skills in planning, organizing, time management, and prioritization.</p><p>Ability to coordinate and manage multiple tasks simultaneously and work under pressure.</p><p>Strong communication, negotiation skills, and relationship building with service providers and partners.</p><p>Excellent skills in monitoring and preparing reports and documentation.</p><p>Ability to analyze problems and make appropriate decisions.</p><p>Ability to manage logistical risks and respond to urgent needs.</p><p>Good skills in contract management and monitoring service provider performance.</p><p>Proficiency in Microsoft Office applications.</p><p>Ability to work within a team and coordinate with multiple specialized teams.</p><p>Adherence to quality and safety standards, policies, and procedures.</p><p>Ability to work in a fast-paced and dynamic environment.</p><p>High attention to detail and accuracy.</p></div>

<p><h4>Description</h4> <p>Optimiza is seeking a dedicated junior Oracle DB administrator to assist with the effective management and administration of our Oracle database systems.</p> <h4>Key responsibilities:</h4> <ul> <li>Assist in the installation, configuration, and maintenance of Oracle databases to ensure optimal performance.</li> <li>Support database monitoring, tuning, and troubleshooting efforts.</li> <li>Help in performing backup and recovery operations to maintain data integrity and availability.</li> <li>Collaborate with senior DBAs and other IT teams to implement database solutions and upgrades.</li> <li>Document procedures and maintain records of database activities.</li> <li>Participate in on-call rotation and respond promptly to database incidents.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in computer science, information technology, or related field.</li> <li>1-2 years of Oracle database concepts and architecture.</li> <li>Familiarity with SQL and PL/SQL programming.</li> <li>Willingness to learn and adapt in a fast-paced environment.</li> <li>Good problem-solving skills and attention to detail.</li> <li>Effective communication and teamwork abilities.</li> <li>Certifications in Oracle database administration are a plus but not mandatory.</li> </ul> <h4>Benefits</h4> <ul> <li>Class A health insurance</li> <li>Annual bonus</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Shelter &amp; Site Management Contract duration: 3 months and half with possibility of extension (Pending funding confirmation). Starting Date : ASAP Location : Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The primary assessment sitting under the SAO will be the Comprehensive Shelter Needs Assessment and associated Joint Analysis Workshop. Additionally, targeted assessments are expected to be developed and implemented throughout the contracted period. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage • Experience in attending and/or facilitating joint analysis workshops (e.g. IPC) would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. • Leading on external engagement related to project implementation and analytical research findings as necessary. • Where necessary, leading on Joint Analysis Workshops between IMPACT and partner organisations, The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT. REQUIREMENTS • Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h3>REQUIREMENTS</h3><ul><li>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</li><li>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</li><li>Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</li><li>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</li><li>Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</li><li>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</li><li>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</li><li>Security environment Ability to operate in a complex and challenging security environment.</li><li>Experience in geographical region Past experience in the region is desirable;</li><li>Language skills Fluency in English required, Arabic is an asset</li></ul><p></p></section>

<p>Assist the Marketing Manager with daily marketing operations and administrative tasks.</p><p>Manage and update product listings on Amazon Seller Central.</p><p>Optimize product titles, descriptions, keywords, images, and A+ Content to improve visibility and conversions.</p><p>Monitor Amazon account performance, sales, inventory, pricing, and customer feedback.</p><p>Coordinate the development of marketing materials, catalogs, and digital content.</p><p>Support social media and digital marketing activities as required.</p><p>Perform market research and competitor analysis.</p><p>Assist in organizing exhibitions, promotional events, and product launches.</p><p><strong>Required Skills</strong> E-Marketing</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Marketing, Business Administration, Digital Marketing, or a related field.</li><li>2 – 4 years of experience in a marketing role.</li><li>Proven experience working with Amazon Seller Central.</li><li>Good understanding of Amazon listing optimization, SEO, and PPC advertising.</li><li>Proficiency in Microsoft Office (Excel, PowerPoint, Word).</li><li>Excellent communication and organizational skills.</li><li>Strong attention to detail and the ability to manage multiple tasks.</li><li>Good command of written and spoken English and Arabic.</li><li>Experience in the FMCG, cosmetics, or consumer goods industry.</li><li>Experience with graphic design tools (Canva, Adobe Creative Suite) is an advantage.</li><li>Familiarity with Meta (Facebook/Instagram), Google Ads, or other digital marketing platforms is a plus.</li></ul>

<p><h4>Description</h4> <p>Optimiza is seeking a dedicated junior Oracle DB administrator to assist with the effective management and administration of our Oracle database systems.</p> <h4>Key responsibilities:</h4> <ul> <li>Assist in the installation, configuration, and maintenance of Oracle databases to ensure optimal performance.</li> <li>Support database monitoring, tuning, and troubleshooting efforts.</li> <li>Help in performing backup and recovery operations to maintain data integrity and availability.</li> <li>Collaborate with senior DBAs and other IT teams to implement database solutions and upgrades.</li> <li>Document procedures and maintain records of database activities.</li> <li>Participate in on-call rotation and respond promptly to database incidents.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in computer science, information technology, or related field.</li> <li>1-2 years of Oracle database concepts and architecture.</li> <li>Familiarity with SQL and PL/SQL programming.</li> <li>Willingness to learn and adapt in a fast-paced environment.</li> <li>Good problem-solving skills and attention to detail.</li> <li>Effective communication and teamwork abilities.</li> <li>Certifications in Oracle database administration are a plus but not mandatory.</li> </ul> <h4>Benefits</h4> <ul> <li>Class A health insurance</li> <li>Annual bonus</li> </ul></p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p></p><p></p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart. Join us and become a Heartist®.</p> <h4>Job description</h4> <h4>Responsibilities:</h4> <p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p> <ul> <li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li> <li>Maintain the highest standard of professionalism, ethics and attitude towards guests and colleagues.</li> <li>Assist guests with check-in, check-out, and general hotel inquiries.</li> <li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li> <li>Coordinate with other hotel departments to ensure seamless guest experiences.</li> <li>Conduct daily guest engagement activities and follow up on guest feedback.</li> <li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li> <li>Maintain accurate guest profiles and update relevant information in the hotel system.</li> <li>Promote hotel facilities, services, and special offers to guests.</li> <li>Monitor guest satisfaction levels and contribute to improving service quality.</li> <li>Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager - allocation of rooms, Housekeeping - amenities and special preferences, Room Service - amenities, and Concierge/Bell Service - luggage handling).</li> <li>Support the Front Office team during peak operational periods when required.</li> <li>Ensure compliance with hotel policies, procedures, and brand standards.</li> <li>Ensure daily guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports.</li> <li>Meet the required daily quota for guest courtesy calls as established by management.</li> <li>Conduct show around of the hotel when requested.</li> <li>Maintain a complete knowledge of: <ul> <li>Hotel features/services, hours of operation.</li> <li>Hotel restaurant and menu price range.</li> <li>Hotel room types, numbers, names, amenities and location.</li> <li>All the Repeat Guest/Special Guest programs and packages.</li> <li>All room rates, special packages and promotions.</li> </ul> </li> <li>Coordinate and assist with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests.</li> <li>Follow hotel’s telephone etiquette standards.</li> <li>Enroll new loyalty members and update certificate maintenance when applicable.</li> <li>Drive rate and RevPAR through up-selling room brand.</li> <li>Follow departmental policies and procedures.</li> <li>Follow all safety and sanitation policies.</li> <li>Other duties as assigned.</li> </ul> <h4>Qualifications</h4> <ul> <li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li> <li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong guest service and problem-solving abilities.</li> <li>Professional appearance and positive attitude.</li> <li>Ability to work under pressure and handle multiple tasks effectively.</li> <li>Strong organizational and time management skills.</li> <li>Proficient in the English language (verbal and written).</li> <li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.</li> <li>Knowledge of computerized Front Office systems required.</li> <li>Must have the ability to handle cash effectively and accurately.</li> </ul> <h4>Additional information</h4> <h4>Physical requirements:</h4> <ul> <li>Ability to stand and walk for extended periods.</li> <li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b>: The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty. Welcome guests upon arrival and provide a warm, professional, and personalized experience. Maintains the highest standard of professionalism, ethics and attitude towards guests and colleagues. Assist guests with check-in, check-out, and general hotel inquiries. Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution. Coordinate with other hotel departments to ensure seamless guest experiences. Conduct daily guest engagement activities and follow up on guest feedback. Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made. Maintain accurate guest profiles and update relevant information in the hotel system. Promote hotel facilities, services, and special offers to guests. Monitor guest satisfaction levels and contribute to improving service quality. Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling). Support the Front Office team during peak operational periods when required. Ensure compliance with hotel policies, procedures, and brand standards. Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports. Meet the required daily quota for Guest courtesy calls as established by management. Conducts show around of the hotel when requested. Maintain a complete knowledge of: Hotels features/services, hours of operation. Hotels restaurant and menu price range. Hotels room types, numbers, names, amenities and location. All the Repeat Guest/ Special Guest programs and packages. All room rates, special packages and promotions. Co-ordinates and assists with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests. Follows Hotel s telephone etiquette standards. Enrollment of new loyalty members and updates certificate maintenance when applicable. Drives Rate and RevPAR through up-selling room brand. Follow departmental policies and procedures. Follow all safety and sanitation policies. Other duties as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications:</h2><p>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</p><p>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</p><p>Excellent communication and interpersonal skills.</p><p>Strong guests service and problem-solving abilities.</p><p>Professional appearance and positive attitude.</p><p>Ability to work under pressure and handle multiple tasks effectively.</p><p>Strong organizational and time management skills.</p><p>Proficient in the English language (verbal &amp; written).</p><p>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</p><p>Knowledge of computerized Front Office systems required.</p><p>Must have the ability to handle cash effectively and accurately.</p><p></p></section>

<table border="0" cellpadding="0" cellspacing="0" width="660"> <tbody> <tr> <td > <p><strong>JOB TITLE: Livelihood Officer</strong></p> </td> </tr> <tr> <td > <p><strong>TEAM/PROGRAMME: </strong>Program Manager</p> </td> </tr> <tr> <td > <p><strong>LOCATION</strong>: Amman, Mafraq, Irbid and Zarqa- Jordan</p> <p><strong>POST TYPE: National</strong></p> </td> </tr> <tr> <td > <p><strong>External representation and communications: </strong>Level (3)<br> -Contacts that require the exchange of detailed explanations or discussions on matters concerning policies, regulations, programs, and services and representation of SCJ at the local level or with mid-level counterparts within the relevant organization.<br> -Moderate impact on the reputation and performance of the organization</p> </td> </tr> <tr> <td > <p><strong>CHILD SAFEGUARDING: </strong>Level (3) – the responsibilities of the post may require the post holder to have regular contact with or access to children or young people</p> </td> </tr> <tr> <td > <p><strong>ROLE PURPOSE: Livelihood Officer</strong><br> To ensure the effective, timely, and high-quality implementation of livelihood interventions that improve beneficiaries’ income and employability, while providing technical guidance to staff and partners, strengthening coordination, and ensuring accountability, sustainability, and responsiveness to changing contexts.</p> </td> </tr> <tr> <td > <p><strong>SCOPE OF ROLE:</strong><br> <strong>Reports to: </strong>Program Manager<br> <strong>Staff directly reporting to this post: </strong>None</p> </td> </tr> <tr> <td > <p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p> <ul> <li>Lead the day-to-day planning, implementation, and follow-up of the project’s livelihoods and economic empowerment activities in line with the approved project workplan, targets, budget, and donor requirements.</li> <li>Support the identification and selection of eligible caregivers and youth from vulnerable households, particularly families affected by or at risk of child labour.</li> <li>Develop individual livelihood pathways based on participants’ skills, interests, experience, vulnerabilities, market opportunities, and household needs.</li> <li>Ensure that livelihood interventions contribute to reducing household economic vulnerability and addressing the economic drivers of child labour.</li> <li>Coordinate the delivery of GYB/SYB and financial literacy training for targeted beneficiaries.</li> <li>Develop and implement the Seed Grant Standard Operating Procedures (SOPs), including beneficiary eligibility and selection criteria, business plan assessment, grant approval and disbursement processes, monitoring, documentation, and close-out.</li> <li>Manage the selection and follow-up of beneficiaries receiving seed grants and provide business coaching and mentoring.</li> <li>Build and maintain partnerships with employers, private-sector actors, training providers, government institutions, and livelihood partners.</li> <li>Coordinate closely with case managers to ensure livelihood support contributes to addressing the economic drivers of child labour.</li> <li>Monitor beneficiary progress, employment placements, and supported businesses, seed Grant and maintain accurate documentation and reporting.</li> <li>Work closely with MEAL and project teams to track livelihood indicators, results, challenges, and lessons learned.</li> <li>Contribute to project reporting by providing timely and accurate updates on livelihood activities, achievements, indicators, challenges, lessons learned, success stories, and supporting data for monthly, quarterly, and donor reports.</li> <li>Ensure all livelihood interventions comply with safeguarding, inclusion, decent work, SCJ policies, and ILO requirements..</li> <li>Conduct market research and mapping of relevant livelihood models to inform programme design.</li> <li>Contribute to advocacy activities, including roundtables and awareness campaigns on inclusion and employment.</li> </ul> <p>&nbsp;</p> <p><strong>SKILLS AND BEHAVIOURS (Our Values in Practice)</strong></p> </td> </tr> <tr> <td > <p ><strong>Accountability</strong><strong>:</strong></p> <ul> <li>Takes responsibility for decision-making and efficient resource management, and holds team and partners accountable for the delivery of their responsibilities by delegating effectively, affording staff professional autonomy, providing the necessary development to improve performance, and applying appropriate consequences when results are not achieved;</li> <li>Creates a managerial environment&nbsp;across the Country Programme to lead, enable and maintain our culture of child safeguarding, achieving results together with children and role modeling Save the Children values.</li> </ul> <p><strong>Ambition</strong><strong>:</strong></p> <ul> <li>Sets ambitious and challenging goals for self and team, takes responsibility for own personal development, and encourages team to do the same;</li> <li>Engages and motivates others by widely sharing their personal vision for Save the Children;</li> <li>Future-orientated, strategic and global thinker.</li> </ul> <p ><strong>Collaboration</strong><strong>:</strong></p> <ul> <li>Build and maintain effective relationships with team, colleagues, members, donors and partners;</li> <li>Values diversity as a source of competitive strength.</li> <li>Approachable, diplomatic, and supportive, with well-developed listening skills.</li> </ul> <p>​<strong>Creativity</strong><strong>:</strong></p> <ul> <li>Develops and encourages new and innovative solutions both on a personal level and by building and leading teams willing to take disciplined risks.</li> </ul> <p><strong>Integrity</strong><strong>:</strong></p> <ul> <li>Honesty, openness, and transparency;</li> <li>A strong commitment to Save the Children’s vision of a world in which every child attains the right to survival, protection, development, and participation.</li> </ul> </td> </tr> <tr> <td > <p><strong>QUALIFICATIONS AND EXPERIENCE</strong></p> <p><strong>Essential</strong>:</p> <ul> <li>BA in economics, Business Administration, international studies or a related field</li> <li>At least four years of relevant professional experience in livelihoods and economic empowerment programming, including seed grants, entrepreneurship and business development, vocational training, employment, and other income-generation interventions.</li> <li>Demonstrated experience in projects promoting livelihoods in areas including skills training, micro-lending, micro-savings, employment generation, alternative/additional income generation for vulnerable youth and/or vulnerable households in Jordan</li> <li>Experience working with government representatives, partners, local community organizations, trade unions, and private industry to promote improved livelihoods for households, and the provision of social protection services</li> <li>Understanding of child labour issues; experience with exploitative child labour policy</li> <li>Experience in conducting and analysis of market surveys, participatory appraisal or assessment and sustainable livelihoods monitoring and evaluation methods and tools, would be an asset</li> <li>Proven ability to prepare work plans and reports</li> <li>Excellent English language proficiency (spoken and written).</li> </ul> <p>&nbsp;</p> <p>*<strong >* Qualified Males and Females are welcome to apply.</strong></p> </td> </tr> </tbody> </table>

<p>Manage end-to-end purchasing activities, including reviewing requisitions, sourcing suppliers, comparing quotations, and issuing purchase orders. Coordinate with local and international suppliers to ensure competitive pricing, favorable terms, and timely delivery of materials. Manage international shipments, transportation arrangements, import documentation, and customs clearance processes. Monitor purchase orders and delivery schedules, proactively resolving supplier shortages, delays, and quality-related issues. Maintain accurate procurement, supplier, shipping, and delivery records while ensuring timely updates in the ERP system. Collaborate with Production, Warehouse, Finance, and other internal teams to align procurement activities with operational requirements. Build and maintain effective supplier relationships through strong negotiation, communication, planning, and follow-up.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Industrial Engineering, Supply Chain, Procurement, Logistics, Business Administration, or a related field. 3-5 years of experience in purchasing, procurement, and logistics, preferably within a manufacturing environment. Strong experience in international purchasing, import procurement, supplier management, and purchase order execution. Good knowledge of shipping, transportation, customs clearance procedures, and international logistics processes. Hands-on experience using ERP systems for purchasing, supplier, and delivery management. Strong negotiation, problem-solving, organizational, communication, and attention-to-detail skills. Fluent written and spoken English; procurement or supply chain certification is an advantage.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p><span><span><span>Retail Outlet Executive considers as Company ambassador as he/she must ensure the highest customer service standards, reinforce a positive customer relationship, and become the customer’s trusted advisor in accordance with Aramex values.</span></span></span></p><br><br> <br>Job Description <br><ul> <li><span><span><span>Attend to all walk-in customers’ needs promptly.</span></span></span></li> <li><span><span><span>Serve walk-in customers and provide full information and advice.</span></span></span></li> <li><span><span><span>Manage and meet customer expectations.</span></span></span></li> <li><span><span><span>Sustain high customer satisfactory service lever.</span></span></span></li> <li><span><span><span>Provide excellent customer service for cash clients as per Aramex CS standards.</span></span></span></li> <li><span><span><span>Sell cash shipments “Outbound”.</span></span></span></li> <li><span><span><span>Attending to cash customers and fulfil their requirements, solve their problem, follow up their cases and update them.</span></span></span></li> <li><span><span><span>Promote Aramex campaigns for customers.</span></span></span></li> <li><span><span><span>Collaborate with the team of achieve the team objectives.</span></span></span></li> <li><span><span><span>Facilitate the flow of information horizontally and vertically.</span></span></span></li> <li><span><span><span>Ensure outlet customer satisfaction at all time.</span></span></span></li> <li><span><span><span>Ensure timely resolution of customer complain to retain customers.</span></span></span></li> </ul> <br>Job Requirements - Experience and Education <br><ul> <li><span><span><span>Diploma or bachelor’s degree in business administration or a related field.</span></span></span></li> <li><span><span><span>1-3 years of relevant working experience as driver, preferably in the logistics and shipping industry.</span></span></span></li> </ul> <br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br>Interpersonal Skills<br>Customer Relationship Management<br>Communication Skills<br>Attention To Details<br>Customer Centric<br>Negotiation Skills<br>Collaborative Approach<br>Multitasking<br>Self-Awareness<br> </div>

<p>We are looking to hire a skilled GRC officer who will be responsible for assessing the effectiveness, efficiency, and security of our IT systems, while ensuring compliance against industry standards, best practices, and internal processes and procedures. As part of his duties, he will be responsible for overseeing compliance with and reporting to Management on how to mitigate possible risk.</p><p>Responsibilities</p><ul><li>Develop, review, monitor, and implement the company's information security management system, including processes, policies, systems, and procedures, and continuously improve the ISMS to keep up with changing regulatory requirements and industry best practices.</li><li>Develop, review, and monitor the Firm s business continuity &amp; disaster recovery plan and identify potential risks areas and ensure steps are taken to mitigate same.</li><li>Investigate and report violations of processes, procedures and regulatory standards across the operations of the Firm including but not limited to engineering and operations departments with effective action plans in response to discoveries and compliance violations.</li><li>Build an internal audit plan and schedule to cover all aspects as per the management needs.</li><li>Prepare internal audit reports detailing findings, recommendations, and corrective actions.</li><li>Plan and conduct regular audits and assessments to identify areas of non-compliance and develop corrective action plans.</li><li>Monitor and report on compliance issues, including data breaches, security incidents, and regulatory changes, and take appropriate actions to address them.</li><li>Ensure that compliance-related issues are communicated effectively to the leadership team and the board of directors.</li><li>Provide guidance and training employees on security &amp; compliance-related topics, based on the best practices and industry standards.</li><li>Foster a culture of compliance within the organization, where all employees understand the importance of compliance and their role in maintaining it.</li><li>Liaise with external auditors and regulators as necessary to demonstrate compliance with relevant laws and regulations.</li><li>Collaborate with cross-functional teams to ensure that compliance &amp; ISMS requirements are integrated into all aspects of software development, project management and operations, etc.</li><li>Migrate, manage, and excel the GRC tasks to a well-known GRC tool.</li><li>Perform and manage an enterprise risk assessment across the organization, based on a defined risk management policy, and procedure.</li><li>Work closely with all departments on risk management tasks, including identification &amp; mitigation of risks.</li><li>Work closely with all departments on their new tools and software s to make sure it follows ProgressSoft vision, policies, and to reflect on any required changes to the current processes and internal controls.</li><li>Ability to read and understand third party agreements from Clients &amp; assess the level of risk acceptance towards security terms and conditions.</li><li>Ability to perform third party risk assessments (Vendor &amp; Client).</li><li>Understand the internal workflows and procedures, assess any areas for improvement.</li></ul><p>Performance goal/KPI</p><ul><li>Ensure staff members comply with all laid down processes and procedures.</li><li>Presentation to the top management and as may be required.</li><li>Ensure Staff members comply with the of technology at all levels.</li><li>Submission of timely and regular reporting to Management on the status of progress and achievements.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in computer science or any related field. Minimum of 1-2 years experience in areas related to Governance, Compliance Officer, IT Auditor or Information Technology Risk Management. Strong knowledge of IT auditing principles, practices, and frameworks (e.g., GRCP, COBIT, ISO 27001, or related discipline). Familiarity with security frameworks and compliance requirements (e.g., ISO27001, GDPR, PADSS). Familiarity of cybersecurity &amp; compliance regulations across Middle East countries (e.g. Jordan/ UAE/ Oman/ Kuwait/ Qatar etc.). Proficiency in risk and audit tools and methodologies. Provide insights for informed decision-making. Excellent analytical, critical thinking and problem-solving skills. Excellent reporting and presentation skills. Exposure to IT Governance and its activities. Ability to work independently and as part of a team. Ability to multi-task, pay attention to details and meet deadlines.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>A critical role has been established for a Quality Officer in the Jordanian Association for Medical Sciences for Palestinians. This position entails the development, implementation, and monitoring of the Quality Management System (QMS), ensuring compliance with local and international accreditation requirements (HCAC), and contributing to the enhancement of a culture of quality and continuous improvement.</p><p><b>Responsibilities:</b></p><ul><li>Development, implementation, and monitoring of the Quality Management System (QMS).</li><li>Ensuring compliance with local and international accreditation requirements (HCAC).</li><li>Conducting internal audits and coordinating external inspection and accreditation visits.</li><li>Updating policies, procedures, and standard operating procedures (SOPs), and overseeing document and record control.</li><li>Implementation and monitoring of Internal Quality Control (IQC) programs, and participation in External Quality Assessment (EQA) programs and proficiency testing (PT).</li><li>Monitoring non-conformance cases, conducting necessary investigations, and implementing corrective and preventive actions (CAPA).</li><li>Identifying risks, conducting root cause analysis (RCA), and implementing continuous improvement initiatives.</li><li>Executing training programs and evaluating staff competency in quality-related areas and accreditation requirements.</li><li>Monitoring employee feedback and complaints, and implementing quality improvement plans.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong knowledge of quality control and assurance and accreditation requirements.</li><li>Experience in accreditation programs, proficiency testing, internal auditing, document control, and risk management.</li><li>Ability to implement and monitor IQC and EQA programs and analyze their results.</li><li>Ability to conduct root cause analysis (RCA) and implement corrective and preventive actions (CAPA).</li><li>Proficiency in using laboratory information management systems (LIMS) and quality management software.</li><li>Strong analytical skills and problem-solving abilities.</li><li>Effective communication and leadership skills, with the ability to train and guide others.</li><li>Attention to detail and the ability to manage multiple tasks in a fast-paced work environment.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Jordan Kuwait Bank is seeking&nbsp;<strong>Data Governance Officers</strong> to join our Data Management team. You will play a key role in implementing data quality frameworks, managing metadata and business glossaries, establishing governance policies, and ensuring data accuracy, compliance, and accessibility across the organization.</p><br> <p><strong>What We're Looking For:</strong></p><br> <p><strong>Experience:</strong> ✔ 1-2 years in data management, data governance, data quality, metadata management, business intelligence, data analytics, or related fields</p><br> <p><strong>Skills &amp; Knowledge:</strong> ✔ Good understanding of data management and data governance principles</p><br> <ul> <li>Knowledge of DAMA-DMBOK concepts and best practices</li> <li>Understanding of data quality dimensions, profiling, validation and issue management</li> <li>Familiarity with metadata management, business glossary, data catalog, and data lineage concepts</li> <li>Understanding of critical data elements and data ownership/stewardship</li> <li>Knowledge of data governance frameworks, policies, standards and controls</li> <li>Basic understanding of data privacy, data classification, and regulatory requirements</li> <li>Experience working with business and technical stakeholders</li> <li>Strong analytical, communication and problem-solving skills</li> <li>Experience with data governance or metadata tools is an advantage</li> </ul> <p><strong>Preferred Qualifications:</strong> Bachelor's degree in Computer Science, Information Systems, Data Science, Business Information Systems, or related field , Professional certifications such as DAMA CDMP, Data Governance or Data Management certification are a plus<br><strong>We are an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, national origin, or disability status, and we work together to promote a safe and healthy working environment.</strong>&nbsp;</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None</p><p></p></section>

<h4 ><strong >Job Title: Referral Officer FSR #818</strong></h4> <div class="ltr description_div" > <p ><strong >Location: Camps Roving</strong></p> <p ><strong >JOB SUMMARY</strong></p> <p >Seeking an individual with a minimal secondary school, diploma, college or bachelor’s degree and a strong foundation in medical terminology, ideally a skilled nurse, paramedic, or healthcare professional, to play a pivotal role in our project. You will be responsible for managing medical referrals from refugee<del datetime="2026-09-10T03:17">s’</del> camps, facilitating the processing of hospital admissions under referral and cash for health, establishing robust professional connections with different hospital<del datetime="2026-09-10T03:17">s</del> departments to facilitate the work, and provid<del datetime="2026-09-10T03:17">e</del>ing proper counseling for refugees in accessing the national health care system. This requires full awareness about the policy of refugees accessing the Ministry of Health facilities and the national health system structure.</p> <p><strong>MAIN TASKS AND RESPONS<del datetime="2026-09-10T03:17">A</del><ins datetime="2026-09-10T03:17">I</ins>BILITIES</strong></p> <ol> <li><strong>Supporting Referrals:</strong></li> </ol> <ul> <li>Ensure that hospitals and medical facilities receiving referred patients meet International Medical Corps' (IMC) minimum quality standards.</li> <li>Monitor<del datetime="2026-09-10T03:17">s</del> referred patients closely, utilizing personal visits, phone calls or any other agreed on communication channel.</li> <li>Conduct thorough follow-up for each referred patient and document outcomes in the designated records.</li> <li>Maintain updated financial and medical records for patients in the electronic system.</li> </ul> <ol> <li value="2"><strong>Primary Point of Contact:</strong></li> </ol> <ul> <li>Act as the primary liaison for person of concern (POC), which involves receiving and inputting documents, biographical data, and medical information into the electronic system.</li> <li>Provide comprehensive counseling to patients and circulate decisions related to their cases.</li> </ul> <ol> <li value="3"><strong>Establishing Professional Relationships:</strong></li> </ol> <ul> <li>Develop and maintain professional relationships with medical providers and facilities within the designated area.</li> <li>Keep an up-to-date portfolio of available services and potential costs.</li> <li>Maintain ongoing communication with healthcare providers to ensure quality patient care, patient acceptance, and smooth referrals.</li> <li>Regularly visit and update information on new medical facilities that could be beneficial for our operations.</li> </ul> <ol> <li value="4"><strong>Patient Confidentiality:</strong></li> </ol> <ul> <li>Uphold the utmost patient confidentiality, ensuring the privacy and security of all referred patients' information.</li> </ul> <ol> <li value="5"><strong>Coordination and Documentation:</strong></li> </ol> <p><strong>​</strong></p> <ul> <li>Collaborate with referral staff to fulfill new referral requests, including providing essential medical reports and other necessary documentation.</li> <li>Supply referral staff with required medical reports, investigation results, and progress notes.</li> <li>Conduct daily follow-up on admitted cases and communicate updates to referral doctors.</li> </ul> <ol> <li><strong>Admission Support:</strong></li> </ol> <ul> <li>Coordinate and assist referred patients in the admission process and facilitate access to the necessary medical services.</li> <li>Address any issues that may arise during the care of admitted patients.</li> </ul> <ol> <li value="2"><strong>Appointment Reservation:</strong></li> </ol> <ul> <li>Manage the reservation of medical appointments for referred patients with healthcare providers, ensuring timely scheduling and coordination to meet patient needs and availability.</li> </ul> <ol> <li value="3"><strong>Financial Role:</strong></li> </ol> <ul> <li>Under the supervision of the Senior Referral Officer, the Roving Referral Officer will be responsible for managing the settlement of all outpatient referral cases, including making payments at the hospital level. This role may expand to include inpatient admissions in later stages.</li> <li>Ensure timely and accurate entry of financial data into the electronic referral system and the related financial tracker, covering both outpatient and inpatient cases.</li> <li>Prepare and maintain both physical and electronic financial files for each case. This includes collecting and organizing all required documentation such as proof of registration, discharge reports, referral forms, invoices, receipts, and their translations.</li> <li>Act as a support and backup for coverage for any gaps within other hospitals.</li> </ul> <ol> <li value="4"><strong>Uploading Financial Receipts for Admission Cases:</strong></li> </ol> <ul> <li>Ensure the systematic uploading of financial receipts into the electronic system for all admitted cases, providing a clear and organized record of financial transactions related to patient admissions.</li> </ul> <ol> <li value="5"><strong>Follow-Up and Tracking of Suspected Judicial Cases:</strong></li> </ol> <ul> <li>Continuously monitor and track suspected judicial cases among referred patients, maintaining accurate records and collaborating with legal entities or authorities as required.</li> </ul> <ol> <li value="6"><strong>Counseling support</strong> <ul> <li>Conduct counseling for refugees at points of contact in the hospitals on their medical needs including securing medications, coverage for hospital admissions (including emergency and elective procedures), accessing lab and imaging procedures, and accessing Ministry of Health primary health care centers.</li> <li>On an exceptional basis the Roving Referral Officer will be required to support in town hall meetings, help desks and engage with community support committees to provide counseling for refugees and asylum seekers.</li> </ul> </li> <li value="7"><strong>Referral Support Duties</strong> <ul> <li>Coordinate the daily tasks for Paramedic and ambulance drivers in Zaatari and Azraq camp.</li> <li>Organize and coordinate all referral transportation movements and schedules in cooperation with referral office, ambulance drivers and Roving Referral Officers in the hospitals.</li> <li>Provide the finance department with documentation relevant to transportation.</li> <li>Maintain an adequate tracking system for vehicles and drivers' movements that includes destinations, login/out and passengers daily.</li> <li>Arrange the availability of beds with hospital Roving Referral Officers.</li> <li>Follow all emergency and elective medical cases transferred from the camp to hospitals with Roving Referral Officers.</li> <li>Create systematic process for ambulance supplies, equipment and medications check.</li> <li>Receive calls from clinics and registration offices regarding cases that need transfer to hospitals.</li> <li>Coordinate referral cases with referral hub.</li> <li>Prepare daily schedule for elective cases.</li> <li>Ensure that patients are informed regarding their hospital appointment one day before transfer.</li> <li>Ensure that all documents are ready before sending patients and ensure that summ<del datetime="2026-09-10T03:17">e</del><ins datetime="2026-09-10T03:17">a</ins>ry of patient condition is available when receiving cases from the hospitals.</li> <li>Coordinate and prepare documents needed for the patient companion.</li> <li>Prepare daily report that includes the name of patients referred, name of the mother, number of United Nations High Commissioner for Refugees (UNHCR), date of transfer, pathological diagnosis, code of diagnosis and feedback.</li> <li>Report conflicts and problems to referral team manager.</li> <li>Report needed supplies, medications and equipment for senior referral officers.</li> </ul> </li> </ol> <p><strong>Program and M/E Support Duties</strong></p> <ul> <li>Apply the output indicators of the project to measure the achievement of each task and objective.</li> <li>Collect, analyze data and report based on already developed templates on a regular basis from the field.</li> <li>Plan and conduct regular site visits to objectively observe the status of project implementation using the developed program supervisory and monitoring checklist</li> <li>Support the M/E Manager with monitoring data and relevant findings in preparations for the partnership, coordination and review meetings</li> <li>Provide training along with the M/E Coordinator to ensure the project and partner organization staff as well as the relevant government staff are capable of undertaking tasks under the project implementation</li> <li>Conduct monitoring visits to track indicators on all outputs</li> <li>Monitor partner organization’s performance on all project activities</li> <li>Design and conduct case studies in collaboration with the M/E manager for projects implemented</li> <li>Maintain frequent communication with Project Managers to ensure program activities and objectives are communicated</li> <li>Assist in the capture of lessons learned and best practices for the response</li> <li>Assist staff person responsible for coordinating the development of donor program reports and internal reports</li> </ul> <p><strong>Additional Duties:</strong></p> <ul> <li>Be responsive to any additional tasks and responsibilities requested by IMC to support the successful execution of our mission.</li> <li>In this role, your dedication to ensuring quality care, maintaining patient confidentiality, and fostering positive relationships with medical providers is an essential component in facilitating successful referrals and healthcare support.</li> </ul> <p><strong>MINIMUM REQUIREMENTS</strong></p> <ul> <li><strong>Minimal a </strong>bachelor’s degree in a relevant field with a solid foundation in medical terminology is required. Being in the medical field is considered an additional point.<del datetime="2026-09-10T03:17"> .</del></li> <li><strong>Strong Organizational and Communication Skills:</strong> Demonstrated competence in organizational skills and effective communication.</li> <li><strong>Computer Proficiency:</strong> Proficiency in using computer software, including Microsoft Office applications such as Outlook, Word, and Excel.</li> <li><strong>Independence and Proactivity:</strong> Capable of working autonomously<del datetime="2026-09-10T03:17"> and independently</del> with a proactive attitude, showing initiative in assigned tasks.</li> <li><strong>Ethical Conduct:</strong> A commitment to respecting and applying ethical principles, particularly confidentiality in handling sensitive medical information.</li> <li><strong>Professional Demeanor:</strong> A courteous, honest, and professional demeanor in all interactions and correspondence.</li> <li><strong>Interpersonal Skills:</strong> The ability to communicate and relate effectively with physicians and other clinical staff, fostering positive professional relationships.</li> <li><strong>Alignment with IMC Values:</strong> Familiarity with and acceptance of the International Medical Corps (IMC) charter and values.</li> <li><strong>Proficiency in English:</strong> A good command of the English language for writing, understanding, and verbal communication.</li> <li><strong>Relevant Experience:</strong> Two years of related experience in a healthcare or medical field or similar role is considered an asset.</li> </ul> <p ><strong >Ethical Conduct at International Medical Corps&nbsp;</strong></p> <p >As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.&nbsp;&nbsp;</p> <p >International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.&nbsp;&nbsp;</p> <p >As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.&nbsp;</p> <p ><strong >Equal Opportunities&nbsp;</strong></p> <p >International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.&nbsp;</p> <p ><strong >Misconduct Disclosure Scheme&nbsp;</strong></p> <p >All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms understanding of these recruitment procedures.</p> <p ><span >This job description is subject to periodic review and adjustment in order to achieve International Medical Corps goals in Jordan, and any changes to the job description will be discussed and agreed upon.</span></p> <p ><span >“I hereby certify that all the information provided through the application and CV are accurate and the supportive documents are available upon request; any false information provided will cause cancelation of the application, and the applicant will be subject to legal action.”</span></p> <p ><strong ><span >Our screening process will be on a rolling basis; once a candidate is selected, the announcement will be closed.</span></strong></p> <p ><span >International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: <u ><a href="http://www.internationalmedicalcorps.ethicspoint.com/" title="http://www.InternationalMedicalCorps.ethicspoint.com"><span >www.InternationalMedicalCorps.ethicspoint.com</span></a></u>. Please do not submit your CV or application to this website; it will not be considered for review.</span></p> <p>&nbsp;</p>