وظائف محلل النظم في الأردن

<p>We're looking for a Sales Operations Analyst to support the Sales team by managing CRM data, sales reporting, forecasting, proposal coordination, and commercial operations. This role ensures efficient sales processes, delivers actionable insights, and streamlines internal workflows, allowing Sales Executives and Business Development Managers to focus on building customer relationships and closing new business. The ideal candidate is analytical, detail-oriented, and passionate about driving operational efficiency through data and process improvement.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage CRM accuracy and sales pipeline.</li><li>Track sales KPIs and prepare weekly/monthly reports.</li><li>Support sales forecasting and dashboard reporting.</li><li>Coordinate proposals with Engineering, Product, Finance, and Legal.</li><li>Manage quotations, commercial documentation, and internal approval workflows.</li><li>Analyze sales performance and identify process improvement opportunities.</li><li>Standardize sales processes, improve CRM adoption, and develop SOPs.</li><li>Managing and tracking Change requests (CRs).</li><li>Preparing and following up on quotations.</li><li>Coordinating internal follow-ups with the relevant departments.</li><li>Maintaining and updating CRM records and opportunity status.</li><li>Coordinating billing-related activities with Finance and ensuring timely follow-up.</li><li>Tracking proposals, commercial documents, approvals, and pending actions.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Industrial Engineering (preferred), or Business Analytics, MIS, or Operations Management.</li><li>1-2 years of experience in Sales Operations, Business Operations, PMO, or Process Improvement.</li><li>Strong analytical skills with experience using CRM platforms, Advanced Excel, and AI Tools.</li><li>Exposure to the fintech, financial services, SaaS, or technology industry is an advantage.</li></ul>

<p>Accountabilities and Key Roles: Collaborate with cross-functional teams to design, test, and implement related products and services. Analyze product performance metrics and customer feedback to optimize offerings and ensure alignment with business goals. Stay updated with industry advancements and regulatory requirements to inform product development decisions. Coordinate with stakeholders across departments including Compliance, Risk, IT, and Operations. Ensuring requirements alignment with compliance, risk standards, and operational goals. Contribute to shaping the product roadmap across Arab Bank, BAAS, and Open Banking initiatives, focusing on Digital Accounts and Virtual IBAN by identifying opportunities, providing analysis, and supporting execution efforts. Streamline banking operations and processes related to consumer digital solutions digital accounts utilizing the application of AI technologies Lead the requirements gathering and support the delivery of consumer digital solutions, ensuring alignment with operational needs and a focus on improving customer experience, efficiency, and innovation Support the development of scalable, reusable, and modular solutions by advocating for the use of APIs and service-oriented architectures across multiple initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Job Requirements:</strong></p><ul><li>Education : Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.</li><li>Experience : Minimum of 8 years of experience in product analysis or management within the financial technology or banking sector.</li><li>Competencies : Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions. Excellent communication and collaboration skills to work effectively with cross-functional teams. Proven track record of managing product lifecycles and driving strategic initiatives. Familiarity with regulatory standards and compliance requirements in the digital payment s domain. Ability to adapt to rapidly changing technologies and market conditions. High attention to detail, with the ability to manage and prioritize multiple tasks and projects simultaneously. Strong understanding of banking operations, digital channels, and customer journeys. Familiarity with APIs, digital onboarding, e-payments, and compliance requirements</li></ul>

<p><h4>Description</h4> <p>Do you want to love what you do at work? Do you want to make a difference, an impact, and transform people's lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?</p> <p>If yes, then this is the job you are looking for. Webook is Saudi’s #1 event ticketing and experience booking platform in terms of technology, features, agility, and revenue, serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales.</p> <h4>Key responsibilities:</h4> <ul> <li>Analyze and mine business data to identify patterns and correlations among the various data points.</li> <li>Map and trace data within the enterprise data framework in order to solve a given business or system problem.</li> <li>Design and create marts to support the business intelligence tools and provide data to the end users in support of business decisions.</li> <li>Perform statistical analysis of the enterprise data. Extract existing data to manipulate, calculate, and format into useful presentations.</li> <li>Identify and explore opportunities to enhance enterprise analytical databases using knowledge gained from experience and from an understanding of emerging methodologies.</li> <li>Create and document logical data integration (ETL) strategies for data flows between source/target systems and the Enterprise Data Warehouse.</li> <li>Perform a variety of in-depth data analysis, data modeling, and data administration tasks on complicated datasets with potentially complex data integration scenarios with limited supervision.</li> <li>Establish, maintain, adhere to, and enforce Enterprise Data modeling and Data Integration standards.</li> <li>Support innovations by actively keeping technical and professional business knowledge current on emerging technology and data trends which may fit with enterprise needs. Must be able to research and accurately articulate benefits and goals of these technologies.</li> </ul> <h4>Requirements</h4> <p>Bachelor's degree in Computer Science, Management Information Systems, or a related field.</p> <p>Minimum of 4 years experience.</p> <p>Overall experience in information systems; background experience in ETL processes, application development, report development, and data warehouse projects.</p> <h4>Skills:</h4> <ul> <li>Proficient in English written and verbal communication skills.</li> <li>Demonstrates excellent judgment and decision-making skills.</li> <li>Demonstrated time management and priority setting skills.</li> <li>Excellent organizational skills.</li> <li>Possesses strong product knowledge.</li> <li>Possesses strong technical aptitude.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Do you want to love what you do at work? Do you want to make a difference, an impact, and transform people's lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?</p> <p>If yes, then this is the job you are looking for. Webook is Saudi’s #1 event ticketing and experience booking platform in terms of technology, features, agility, and revenue, serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales.</p> <h4>Key responsibilities:</h4> <ul> <li>Analyze and mine business data to identify patterns and correlations among the various data points.</li> <li>Map and trace data within the enterprise data framework in order to solve a given business or system problem.</li> <li>Design and create marts to support the business intelligence tools and provide data to the end users in support of business decisions.</li> <li>Perform statistical analysis of the enterprise data. Extract existing data to manipulate, calculate, and format into useful presentations.</li> <li>Identify and explore opportunities to enhance enterprise analytical databases using knowledge gained from experience and from an understanding of emerging methodologies.</li> <li>Create and document logical data integration (ETL) strategies for data flows between source/target systems and the Enterprise Data Warehouse.</li> <li>Perform a variety of in-depth data analysis, data modeling, and data administration tasks on complicated datasets with potentially complex data integration scenarios with limited supervision.</li> <li>Establish, maintain, adhere to, and enforce Enterprise Data modeling and Data Integration standards.</li> <li>Support innovations by actively keeping technical and professional business knowledge current on emerging technology and data trends which may fit with enterprise needs. Must be able to research and accurately articulate benefits and goals of these technologies.</li> </ul> <h4>Requirements</h4> <p>Bachelor's degree in Computer Science, Management Information Systems, or a related field.</p> <p>Minimum of 4 years experience.</p> <p>Overall experience in information systems; background experience in ETL processes, application development, report development, and data warehouse projects.</p> <h4>Skills:</h4> <ul> <li>Proficient in English written and verbal communication skills.</li> <li>Demonstrates excellent judgment and decision-making skills.</li> <li>Demonstrated time management and priority setting skills.</li> <li>Excellent organizational skills.</li> <li>Possesses strong product knowledge.</li> <li>Possesses strong technical aptitude.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The digital forensics analyst is responsible for conducting forensic investigations, evidence acquisition, preservation, analysis, and reporting activities in support of cybersecurity incidents, legal investigations, regulatory requirements, and internal security matters. The role plays a critical part in identifying the source, scope, and impact of cyber incidents while ensuring the integrity and admissibility of digital evidence.</p> <p>The role works closely with incident response teams, security operations, legal stakeholders, and customer representatives to investigate cyber incidents, collect forensic evidence, and provide technical findings that support decision-making, remediation, and potential legal proceedings.</p> <h4>Responsibilities</h4> <p><strong>Digital evidence acquisition & preservation</strong><br> Perform forensic acquisition of digital evidence from workstations, servers, mobile devices, virtual environments, cloud platforms, and removable media.<br> Ensure proper chain of custody procedures are followed throughout investigations.<br> Preserve evidence integrity using approved forensic methodologies and tools.<br> Conduct live and dead-box forensic acquisitions.<br> Maintain forensic evidence repositories and documentation.</p> <p><strong>Forensic investigation & analysis</strong><br> Analyze digital evidence to identify unauthorized access, data theft, insider threats, malware activity, data destruction attempts, and policy violations.<br> Examine file systems, registry artifacts, event logs, browser artifacts, user activity records, and network evidence.<br> Conduct timeline analysis and event reconstruction activities.<br> Support attribution efforts and attack path analysis where applicable.</p> <p><strong>Reporting & documentation</strong><br> Prepare detailed forensic reports documenting the methodology, findings, evidence collected, and conclusions.<br> Present findings to technical and non-technical stakeholders.<br> Maintain investigation records in accordance with regulatory and legal requirements.<br> Support expert witness preparation activities where required.</p> <p><strong>Research & continuous improvement</strong><br> Maintain awareness of emerging attack techniques, anti-forensics methodologies, and digital investigation trends.<br> Support the development of investigation procedures, forensic methodologies, and evidence handling standards.<br> Participate in technical training and capability development initiatives.</p> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do—from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li> <li>Minimum 2 years experience in cybersecurity, including at least 2 completed digital forensic investigations.</li> <li>At least one valid NCSC-approved forensics certification like GCFE, GCFA, CHFI, or another equivalent certification in the same field that is approved by the NCSC.</li> <li>Hands-on use of forensic tools and sound evidence-handling practice.</li> <li>Exposure to mobile and cloud forensics is preferable.</li> <li>Experience in an MSSP, lab, or law-enforcement forensic environment is preferable.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The digital forensics analyst is responsible for conducting forensic investigations, evidence acquisition, preservation, analysis, and reporting activities in support of cybersecurity incidents, legal investigations, regulatory requirements, and internal security matters. The role plays a critical part in identifying the source, scope, and impact of cyber incidents while ensuring the integrity and admissibility of digital evidence.</p> <p>The role works closely with incident response teams, security operations, legal stakeholders, and customer representatives to investigate cyber incidents, collect forensic evidence, and provide technical findings that support decision-making, remediation, and potential legal proceedings.</p> <h4>Responsibilities</h4> <p><strong>Digital evidence acquisition & preservation</strong><br> Perform forensic acquisition of digital evidence from workstations, servers, mobile devices, virtual environments, cloud platforms, and removable media.<br> Ensure proper chain of custody procedures are followed throughout investigations.<br> Preserve evidence integrity using approved forensic methodologies and tools.<br> Conduct live and dead-box forensic acquisitions.<br> Maintain forensic evidence repositories and documentation.</p> <p><strong>Forensic investigation & analysis</strong><br> Analyze digital evidence to identify unauthorized access, data theft, insider threats, malware activity, data destruction attempts, and policy violations.<br> Examine file systems, registry artifacts, event logs, browser artifacts, user activity records, and network evidence.<br> Conduct timeline analysis and event reconstruction activities.<br> Support attribution efforts and attack path analysis where applicable.</p> <p><strong>Reporting & documentation</strong><br> Prepare detailed forensic reports documenting the methodology, findings, evidence collected, and conclusions.<br> Present findings to technical and non-technical stakeholders.<br> Maintain investigation records in accordance with regulatory and legal requirements.<br> Support expert witness preparation activities where required.</p> <p><strong>Research & continuous improvement</strong><br> Maintain awareness of emerging attack techniques, anti-forensics methodologies, and digital investigation trends.<br> Support the development of investigation procedures, forensic methodologies, and evidence handling standards.<br> Participate in technical training and capability development initiatives.</p> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do—from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li> <li>Minimum 2 years experience in cybersecurity, including at least 2 completed digital forensic investigations.</li> <li>At least one valid NCSC-approved forensics certification like GCFE, GCFA, CHFI, or another equivalent certification in the same field that is approved by the NCSC.</li> <li>Hands-on use of forensic tools and sound evidence-handling practice.</li> <li>Exposure to mobile and cloud forensics is preferable.</li> <li>Experience in an MSSP, lab, or law-enforcement forensic environment is preferable.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The incident response analyst is responsible for investigating, containing, eradicating, and supporting the recovery of cybersecurity incidents across customer and enterprise environments. The role plays a critical part in minimizing business impact from cyber threats by coordinating response activities, performing technical investigations, and supporting the continuous improvement of incident response capabilities.</p> <p>The role collaborates closely with security operations, threat intelligence, digital forensics, and customer IT teams to identify attack vectors, contain threats, and strengthen organizational resilience against future incidents.</p> <h4>Responsibilities</h4> <h4>Incident investigation & response</h4> <ul> <li>Respond to security incidents within defined SLAs and escalation procedures.</li> <li>Perform detailed investigations to determine nature of the attack, scope of compromise, impacted systems, attack vectors, and potential business impact.</li> <li>Analyze indicators of compromise (IOCs) and attacker activity.</li> <li>Identify containment, eradication, and recovery actions required to mitigate incidents.</li> <li>Coordinate incident response activities with internal and customer stakeholders.</li> </ul> <h4>Threat analysis & root cause investigation</h4> <ul> <li>Conduct in-depth analysis of security incidents and suspicious activities.</li> <li>Identify vulnerabilities, attack techniques, and security gaps contributing to incidents.</li> <li>Perform root cause analysis to determine how incidents occurred and identify preventive controls.</li> <li>Analyze attacker tactics, techniques, and procedures (TTPs) using industry frameworks such as MITRE ATT&CK.</li> </ul> <h4>Incident coordination & escalation</h4> <ul> <li>Manage incident response activities across multiple technical teams.</li> <li>Escalate incidents requiring digital forensics support, specialized technical expertise, and malware analysis.</li> <li>Coordinate communication between technical teams, management, and customer stakeholders.</li> <li>Support crisis management activities during major incidents.</li> </ul> <h4>Documentation & reporting</h4> <ul> <li>Prepare detailed incident reports documenting findings, impact assessments, root cause analysis, and remediation recommendations.</li> <li>Maintain investigation records and evidence documentation.</li> <li>Support development of executive-level incident summaries and post-incident reviews.</li> </ul> <h4>Process improvement & readiness</h4> <ul> <li>Support the development and enhancement of incident response playbooks, response procedures, and investigation methodologies.</li> <li>Participate in tabletop exercises and incident simulations.</li> <li>Identify opportunities to improve response effectiveness and operational readiness.</li> </ul> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behaviour across everything we do - from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li> <li>Minimum 3 years experience in cybersecurity / information security, including 1 or more years in incident response.</li> <li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li> <li>Practical skills in log analysis, endpoint and network investigation, malware triage, and use of IR tooling.</li> <li>Exposure to SIEM/SOAR and EDR platforms is preferable.</li> <li>Experience in an MSSP or SOC environment is preferable.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The incident response analyst is responsible for investigating, containing, eradicating, and supporting the recovery of cybersecurity incidents across customer and enterprise environments. The role plays a critical part in minimizing business impact from cyber threats by coordinating response activities, performing technical investigations, and supporting the continuous improvement of incident response capabilities.</p> <p>The role collaborates closely with security operations, threat intelligence, digital forensics, and customer IT teams to identify attack vectors, contain threats, and strengthen organizational resilience against future incidents.</p> <h4>Responsibilities</h4> <h4>Incident investigation & response</h4> <ul> <li>Respond to security incidents within defined SLAs and escalation procedures.</li> <li>Perform detailed investigations to determine nature of the attack, scope of compromise, impacted systems, attack vectors, and potential business impact.</li> <li>Analyze indicators of compromise (IOCs) and attacker activity.</li> <li>Identify containment, eradication, and recovery actions required to mitigate incidents.</li> <li>Coordinate incident response activities with internal and customer stakeholders.</li> </ul> <h4>Threat analysis & root cause investigation</h4> <ul> <li>Conduct in-depth analysis of security incidents and suspicious activities.</li> <li>Identify vulnerabilities, attack techniques, and security gaps contributing to incidents.</li> <li>Perform root cause analysis to determine how incidents occurred and identify preventive controls.</li> <li>Analyze attacker tactics, techniques, and procedures (TTPs) using industry frameworks such as MITRE ATT&CK.</li> </ul> <h4>Incident coordination & escalation</h4> <ul> <li>Manage incident response activities across multiple technical teams.</li> <li>Escalate incidents requiring digital forensics support, specialized technical expertise, and malware analysis.</li> <li>Coordinate communication between technical teams, management, and customer stakeholders.</li> <li>Support crisis management activities during major incidents.</li> </ul> <h4>Documentation & reporting</h4> <ul> <li>Prepare detailed incident reports documenting findings, impact assessments, root cause analysis, and remediation recommendations.</li> <li>Maintain investigation records and evidence documentation.</li> <li>Support development of executive-level incident summaries and post-incident reviews.</li> </ul> <h4>Process improvement & readiness</h4> <ul> <li>Support the development and enhancement of incident response playbooks, response procedures, and investigation methodologies.</li> <li>Participate in tabletop exercises and incident simulations.</li> <li>Identify opportunities to improve response effectiveness and operational readiness.</li> </ul> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behaviour across everything we do - from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li> <li>Minimum 3 years experience in cybersecurity / information security, including 1 or more years in incident response.</li> <li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li> <li>Practical skills in log analysis, endpoint and network investigation, malware triage, and use of IR tooling.</li> <li>Exposure to SIEM/SOAR and EDR platforms is preferable.</li> <li>Experience in an MSSP or SOC environment is preferable.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>We're looking for a hands-on data quality analyst to ensure the accuracy, consistency, and reliability of data presented through dashboards, reports, and digital applications.<br> You'll play a key role in validating business-critical data before it reaches end users, ensuring reports, KPIs, and analytical outputs are accurate, reconciled, and aligned with approved business definitions. Working closely with analytics, BI, product, and engineering teams, you'll help maintain the quality and integrity of data that drives business decisions.</p> <h4>Requirements</h4> <h4>What you'll do</h4> <ul> <li>Validate data displayed across dashboards, reports, web, and mobile applications</li> <li>Reconcile source data, transformed datasets, and final analytical outputs</li> <li>Verify KPIs, metrics, filters, aggregations, and calculation logic used in reports</li> <li>Ensure consistency of metrics across multiple dashboards and reporting platforms</li> <li>Validate business rules and ensure reported figures align with approved definitions</li> <li>Identify data discrepancies and investigate inconsistencies before release</li> <li>Support user acceptance testing (UAT) for dashboards, reports, chatbots, and other analytical products</li> <li>Act as the quality gate before dashboards and reports are released to end users</li> <li>Log, track, and support the resolution of data quality issues</li> <li>Work closely with BI developers, data engineers, and analytics teams to resolve reporting issues</li> <li>Maintain documentation for reconciliation rules, report logic, and validation processes</li> <li>Contribute to improving reporting standards, validation checklists, and quality practices</li> </ul> <h4>You're our match if you have</h4> <ul> <li>3–5 years of experience in data quality, business intelligence, analytics, or reporting assurance</li> <li>Hands-on experience validating dashboards, reports, or business intelligence solutions</li> <li>Strong SQL skills for data validation, reconciliation, and comparison</li> <li>Experience working with Power BI, Tableau, or similar reporting platforms</li> <li>Strong understanding of KPIs, metrics, business rules, and calculation logic</li> <li>Experience working with enterprise data sources such as ERP, CRM, or HCM systems</li> <li>Excellent analytical skills with exceptional attention to detail</li> <li>Ability to communicate data issues clearly to both technical and business stakeholders</li> <li>Strong sense of ownership and commitment to data accuracy</li> </ul> <h4>Bonus points if you have experience with</h4> <ul> <li>Validating analytics for web or mobile applications</li> <li>Government or enterprise reporting environments</li> <li>Data governance, reporting standards, or data quality frameworks</li> <li>Supporting executive-level reporting</li> </ul></p><p></p>

<p><h4>Description</h4> <p>We're looking for a hands-on data quality analyst to ensure the accuracy, consistency, and reliability of data presented through dashboards, reports, and digital applications.<br> You'll play a key role in validating business-critical data before it reaches end users, ensuring reports, KPIs, and analytical outputs are accurate, reconciled, and aligned with approved business definitions. Working closely with analytics, BI, product, and engineering teams, you'll help maintain the quality and integrity of data that drives business decisions.</p> <h4>Requirements</h4> <h4>What you'll do</h4> <ul> <li>Validate data displayed across dashboards, reports, web, and mobile applications</li> <li>Reconcile source data, transformed datasets, and final analytical outputs</li> <li>Verify KPIs, metrics, filters, aggregations, and calculation logic used in reports</li> <li>Ensure consistency of metrics across multiple dashboards and reporting platforms</li> <li>Validate business rules and ensure reported figures align with approved definitions</li> <li>Identify data discrepancies and investigate inconsistencies before release</li> <li>Support user acceptance testing (UAT) for dashboards, reports, chatbots, and other analytical products</li> <li>Act as the quality gate before dashboards and reports are released to end users</li> <li>Log, track, and support the resolution of data quality issues</li> <li>Work closely with BI developers, data engineers, and analytics teams to resolve reporting issues</li> <li>Maintain documentation for reconciliation rules, report logic, and validation processes</li> <li>Contribute to improving reporting standards, validation checklists, and quality practices</li> </ul> <h4>You're our match if you have</h4> <ul> <li>3–5 years of experience in data quality, business intelligence, analytics, or reporting assurance</li> <li>Hands-on experience validating dashboards, reports, or business intelligence solutions</li> <li>Strong SQL skills for data validation, reconciliation, and comparison</li> <li>Experience working with Power BI, Tableau, or similar reporting platforms</li> <li>Strong understanding of KPIs, metrics, business rules, and calculation logic</li> <li>Experience working with enterprise data sources such as ERP, CRM, or HCM systems</li> <li>Excellent analytical skills with exceptional attention to detail</li> <li>Ability to communicate data issues clearly to both technical and business stakeholders</li> <li>Strong sense of ownership and commitment to data accuracy</li> </ul> <h4>Bonus points if you have experience with</h4> <ul> <li>Validating analytics for web or mobile applications</li> <li>Government or enterprise reporting environments</li> <li>Data governance, reporting standards, or data quality frameworks</li> <li>Supporting executive-level reporting</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The credit analyst senior specialist plays a critical role in evaluating, monitoring, and enhancing the credit worthiness assessment of individual and corporate clients. This role involves advanced financial and risk analysis, development of credit risk models, and close collaboration with the credit committee and other departments.</p> <p>The analyst supports strategic lending decisions by providing insights based on data-driven assessments, ensuring compliance with internal policies and regulatory frameworks, and contributing to the sustainability of the credit portfolio.</p> <h4>Key responsibilities</h4> <ul> <li>Analyze credit bureau data, bank statements, income, behavioral patterns, and alternative data to assess credit risk.</li> <li>Perform due diligence, verify financial information, and identify any red flags or discrepancies.</li> <li>Utilize credit scoring models and risk assessment tools to determine credit scores and guide decisions.</li> <li>Recommend credit limits, loan amounts, and terms for credit cards and digital lending products.</li> <li>Underwrite credit requests within assigned authority or escalate with clear documentation.</li> <li>Develop and refine credit risk assessment criteria and product-specific approval policies (e.g., BNPL, salary advances).</li> <li>Contribute to the enhancement of automated scoring and underwriting models.</li> <li>Conduct research on credit policy trends and recommend updates to improve risk management.</li> <li>Monitor policy exceptions and ensure credit practices align with internal risk appetite.</li> <li>Track key portfolio performance indicators: approval rates, delinquencies, default rates, NPL, and recoveries.</li> <li>Prepare credit assessment reports and performance dashboards for senior management.</li> <li>Support the collections team with the development and execution of recovery strategies.</li> <li>Monitor payment performance, prepare daily collection plans, and arrange follow-ups accordingly.</li> <li>Analyze recovery trends and provide actionable insights to maintain portfolio health.</li> <li>Ensure credit policies and processes comply with local regulations, internal standards, and industry’s best practices.</li> <li>Prepare documentation for audits and internal/external regulatory reporting.</li> <li>Stay updated on evolving regulatory requirements affecting credit risk.</li> <li>Train junior credit analysts and internal stakeholders on credit processes and risk awareness.</li> <li>Recommend improvements to credit lifecycle processes: onboarding, assessment, limit management, and collections.</li> <li>Identify process inefficiencies and propose data-driven solutions.</li> <li>Stay informed on fintech innovations, market conditions, and emerging credit risk trends.</li> <li>Communicate credit decisions and risk assessments to underwriters, loan officers, and senior management.</li> <li>Assist clients or applicants during the credit application process, addressing inquiries and offer guidance on improving creditworthiness.</li> <li>Maintain clear and timely communication with all stakeholders involved in credit approvals and innovative work environment.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in business, economics, finance, or a related field.</li> <li>5 years of total experience, including at least 3 years in credit analysis, underwriting, or collections, preferably within fintech or consumer lending sectors.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Strong analytical and financial analysis skills.</li> <li>Familiarity with credit scoring models and underwriting systems.</li> <li>Excellent written and verbal communication.</li> <li>Proficiency in Excel, credit platforms, and reporting tools.</li> <li>Strong interpersonal and decision-making skills.</li> <li>Experience with data-driven credit risk tools and performance tracking.</li> <li>Knowledge of regulatory compliance in digital lending or financial services.</li> <li>Familiarity with AI-powered tools and data analysis platforms such as Excel, Power BI, and interactive dashboards for reporting and decision-making.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The credit analyst senior specialist plays a critical role in evaluating, monitoring, and enhancing the credit worthiness assessment of individual and corporate clients. This role involves advanced financial and risk analysis, development of credit risk models, and close collaboration with the credit committee and other departments.</p> <p>The analyst supports strategic lending decisions by providing insights based on data-driven assessments, ensuring compliance with internal policies and regulatory frameworks, and contributing to the sustainability of the credit portfolio.</p> <h4>Key responsibilities</h4> <ul> <li>Analyze credit bureau data, bank statements, income, behavioral patterns, and alternative data to assess credit risk.</li> <li>Perform due diligence, verify financial information, and identify any red flags or discrepancies.</li> <li>Utilize credit scoring models and risk assessment tools to determine credit scores and guide decisions.</li> <li>Recommend credit limits, loan amounts, and terms for credit cards and digital lending products.</li> <li>Underwrite credit requests within assigned authority or escalate with clear documentation.</li> <li>Develop and refine credit risk assessment criteria and product-specific approval policies (e.g., BNPL, salary advances).</li> <li>Contribute to the enhancement of automated scoring and underwriting models.</li> <li>Conduct research on credit policy trends and recommend updates to improve risk management.</li> <li>Monitor policy exceptions and ensure credit practices align with internal risk appetite.</li> <li>Track key portfolio performance indicators: approval rates, delinquencies, default rates, NPL, and recoveries.</li> <li>Prepare credit assessment reports and performance dashboards for senior management.</li> <li>Support the collections team with the development and execution of recovery strategies.</li> <li>Monitor payment performance, prepare daily collection plans, and arrange follow-ups accordingly.</li> <li>Analyze recovery trends and provide actionable insights to maintain portfolio health.</li> <li>Ensure credit policies and processes comply with local regulations, internal standards, and industry’s best practices.</li> <li>Prepare documentation for audits and internal/external regulatory reporting.</li> <li>Stay updated on evolving regulatory requirements affecting credit risk.</li> <li>Train junior credit analysts and internal stakeholders on credit processes and risk awareness.</li> <li>Recommend improvements to credit lifecycle processes: onboarding, assessment, limit management, and collections.</li> <li>Identify process inefficiencies and propose data-driven solutions.</li> <li>Stay informed on fintech innovations, market conditions, and emerging credit risk trends.</li> <li>Communicate credit decisions and risk assessments to underwriters, loan officers, and senior management.</li> <li>Assist clients or applicants during the credit application process, addressing inquiries and offer guidance on improving creditworthiness.</li> <li>Maintain clear and timely communication with all stakeholders involved in credit approvals and innovative work environment.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in business, economics, finance, or a related field.</li> <li>5 years of total experience, including at least 3 years in credit analysis, underwriting, or collections, preferably within fintech or consumer lending sectors.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Strong analytical and financial analysis skills.</li> <li>Familiarity with credit scoring models and underwriting systems.</li> <li>Excellent written and verbal communication.</li> <li>Proficiency in Excel, credit platforms, and reporting tools.</li> <li>Strong interpersonal and decision-making skills.</li> <li>Experience with data-driven credit risk tools and performance tracking.</li> <li>Knowledge of regulatory compliance in digital lending or financial services.</li> <li>Familiarity with AI-powered tools and data analysis platforms such as Excel, Power BI, and interactive dashboards for reporting and decision-making.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs. The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and data-sensitivity discipline.</p> <h4>Requirements</h4> <h4>Key Responsibilities</h4> <ul> <li>Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives.</li> <li>Produce high-quality BRDs, user stories/PBIs with clear acceptance criteria, BPMN 2.0 process models, and full traceability for Azure DevOps delivery.</li> <li>Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs.</li> <li>Map as-is/to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance).</li> <li>Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data.</li> <li>Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives.</li> <li>Mentor junior Business Analysts and uphold the team’s BA methodology and standards.</li> </ul> <h4>Required Qualifications & Experience</h4> <ul> <li>Bachelor’s degree in Computer Science, IT, Business, or a related field; CBAP (or equivalent BA certification) strongly preferred.</li> <li>6+ years of hands-on Business Analysis experience, with a strong track record in government/public-sector digital services in the UAE/GCC.</li> <li>Proven greenfield requirements experience — not limited to ERP configuration or pre-sales.</li> </ul> <h4>Required Skills</h4> <ul> <li>Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria).</li> <li>Process modelling: BPMN 2.0, swimlanes, as-is/to-be (Visio, Lucidchart, Camunda, or draw.io).</li> <li>Backlog management and Agile delivery with Azure DevOps (or Jira).</li> <li>Excellent stakeholder management, facilitation, and bilingual communication (Arabic & English).</li> <li>Hands-on AI proficiency: prompt engineering and AI-assisted analysis/documentation, with disciplined validation and data-sensitivity judgment.</li> <li>Familiarity with eServices, digital-government standards, and the UAE government context.</li> </ul> <h4>Preferred (nice to have)</h4> <ul> <li>Experience with ECM/document management, omni-channel service delivery, and UAE PASS integration.</li> <li>Wireframing/prototyping (Figma) and basic data/BI awareness (Power BI).</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Do you want to make a difference, an impact, and transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you are looking for , webook.com is Saudi s #1 event ticketing and experience booking platform in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales.</p><p>Key Responsibilities:</p><ul><li>Analyze and mining business data to identify patterns and correlations among the various data points.</li><li>Map and trace data within the enterprise data framework in order to solve a given business or system problem.</li><li>Design and create marts to support the business intelligence tools and provide data to the end users in support of business decisions.</li><li>Perform statistical analysis of the enterprise data.</li><li>Extract existing data to manipulate/calculate/format into useful presentations.</li><li>Identify and explore opportunities to enhance enterprise analytical databases using knowledge gained from experience and from an understanding of emerging methodologies .</li><li>Create and document logical data integration (ETL) strategies for data flows between source/target systems and the Enterprise Data Warehouse.</li><li>Perform a variety of in-depth data analysis, data modeling, and data administration tasks on complicated datasets with potentially complex data integration scenarios with limited supervision.</li><li>Establish, maintain, adhere to, and enforce Enterprise Data modeling and Data Integration standards.</li><li>Must support innovations by actively keeping technical and professional business knowledge current on emerging technology and Data Trends which may fit with enterprise needs.</li><li>Must be able to research and accurately articulate benefits and goals of these technologies.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelors Degree in in Computer Science, Management Information Systems, or a related field. Minimum of 4 years expiriance Overall Experience in information systems; background experience in ETL Processes, Application Development, Report Development, and Data Warehouse Projects.</p><p>Skills:</p><ul><li>Proficient in English written and verbal communication skills</li><li>Demonstrates excellent judgment and decision making skills</li><li>Demonstrated time management and priority setting skills</li><li>Excellent organizational skills</li><li>Possesses strong product knowledge</li><li>Possesses strong technical aptitude</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs. The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and data-sensitivity discipline. Key Responsibilities Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives. Produce high-quality BRDs, user stories / PBIs with clear acceptance criteria, BPMN 2.0 process models, and full traceability for Azure DevOps delivery. Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs. Map as-is / to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance). Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data. Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives. Mentor junior Business Analysts and uphold the team s BA methodology and standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Required Qualifications &amp; Experience</h2><p>Bachelor s degree in Computer Science, IT, Business, or a related field; CBAP (or equivalent BA certification) strongly preferred.</p><p>6+ years of hands-on Business Analysis experience, with a strong track record in government / public-sector digital services in the UAE / GCC.</p><p>Proven greenfield requirements experience not limited to ERP configuration or pre-sales.</p><h2>Required Skills</h2><p>Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria).</p><p>Process modelling: BPMN 2.0, swimlanes, as-is / to-be (Visio, Lucidchart, Camunda, or draw.io).</p><p>Backlog management and Agile delivery with Azure DevOps (or Jira).</p><p>Excellent stakeholder management, facilitation, and bilingual communication (Arabic &amp; English).</p><p>Hands-on AI proficiency: prompt engineering and AI-assisted analysis / documentation, with disciplined validation and data-sensitivity judgment .</p><p>Familiarity with eServices, digital-government standards, and the UAE government context.</p><h2>Preferred (nice to have)</h2><p>Experience with ECM / document management, omni-channel service delivery, and UAE PASS integration.</p><p>Wireframing / prototyping (Figma) and basic data / BI awareness (Power BI)</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>About Acuative :</strong> </p> <p> <strong>Acuative </strong>is a global IT solutions provider committed to delivering top-tier managed services, managed solutions, and network infrastructure support. With a client-first mindset and a relentless drive for excellence, we empower organizations to scale securely and efficiently. Our success is powered by our people we invest in our employees through continuous on-the-job training, mentorship, and assisted learning that helps to grow our teams. At Acuative, you ll find a collaborative environment built on professionalism, innovation, and the shared pursuit of achieving high results. Join us and help shape the future of IT.</p> <p> <strong>Role Overview :</strong> </p> <p>The Implementation Analyst supports network deployment projects by acting as the main technical contact for on-site technicians, troubleshooting complex issues, and improving processes through automation and scripting. The role ensures smooth project execution, accurate documentation, and effective issue resolution.</p> <p> <strong>Key Responsibilities :</strong> </p> <p>- Serve as the primary technical contact during project implementations.</p> <p>- Configure and troubleshoot routers, switches, firewalls, and wireless devices.</p> <p>- Support WAN circuit turn-ups and network technologies (VLANs, OSPF, BGP, ACLs, VPNs, etc.).</p> <p>- Work across vendors such as Cisco, Fortinet, Palo Alto, and Cradlepoint.</p> <p>- Develop scripts and automation to improve efficiency.</p> <p>- Collaborate with Engineering to maintain runbooks and processes.</p> <p>- Act as an escalation point for technical issues.</p> <p>- Track issues and maintain project documentation.</p> <p>- Support team development through mentorship.</p> <p> <strong>Qualifications :</strong> </p> <p>- CCNA (or equivalent experience).</p> <p>- Fortinet NSE4 (or equivalent).</p> <p>- Strong networking fundamentals and troubleshooting skills.</p> <p>- Experience with WAN, telecom, or Wi-Fi environments (preferred).</p> <p>- Process-driven with good documentation and communication skills.</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Incident Response Analyst is responsible for investigating, containing, eradicating, and supporting the recovery of cybersecurity incidents across customer and enterprise environments. The role plays a critical part in minimizing business impact from cyber threats by coordinating response activities, performing technical investigations, and supporting the continuous improvement of incident response capabilities. The role collaborates closely with Security Operations, Threat Intelligence, Digital Forensics, and customer IT teams to identify attack vectors, contain threats, and strengthen organizational resilience against future incidents. Responsibilities: Incident Investigation &amp; Response Respond to security incidents within defined SLAs and escalation procedures. Perform detailed investigations to determine Nature of the attack, Scope of compromise, Impacted systems, Attack vectors and Potential business impact Analyze indicators of compromise (IOCs) and attacker activity. Identify containment, eradication, and recovery actions required to mitigate incidents. Coordinate incident response activities with internal and customer stakeholders. Threat Analysis &amp; Root Cause Investigation Conduct in-depth analysis of security incidents and suspicious activities. Identify vulnerabilities, attack techniques, and security gaps contributing to incidents. Perform root cause analysis to determine how incidents occurred and identify preventive controls. Analyze attacker tactics, techniques, and procedures (TTPs) using industry frameworks such as MITRE ATT&amp;CK. Incident Coordination &amp; Escalation Manage incident response activities across multiple technical teams. Escalate incidents requiring Digital Forensics support, Specialized technical expertise and Malware analysis Coordinate communication between technical teams, management, and customer stakeholders. Support crisis management activities during major incidents. Documentation &amp; Reporting Prepare detailed incident reports documenting Findings, Impact assessments, Root cause analysis and Remediation recommendations Maintain investigation records and evidence documentation. Support development of executive-level incident summaries and post-incident reviews. Process Improvement &amp; Readiness Support the development and enhancement of Incident response playbooks, Response procedures and Investigation methodologies Participate in tabletop exercises and incident simulations. Identify opportunities to improve response effectiveness and operational readiness.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or intermediate diploma (minimum) from a recognised institution. Minimum 3 years experience in cybersecurity / information security, including 1 or more years in incident response. At least one valid NCSC-approved IR certification like (ECIH, CCIM, Blue Team Level 2) or another equivalent certification in the same field that is approved by the NCSC. Practical skills in log analysis, endpoint and network investigation, malware triage, and use of IR tooling. Exposure to SIEM/SOAR and EDR platforms is preferable. Experience in an MSSP or SOC environment is preferable.</p><p></p></section>

<strong>Overview</strong> <br> <br> <p> <strong>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. </strong> </p> <p> </p> <p>As a Vulnerability Analyst working on the Department of Defense (DoD) network, your duties would encompass a wide range of responsibilities aimed at ensuring the security and integrity of sensitive information and systems.</p> <p> </p> <p>Vulnerability Analysts conduct comprehensive assessments of computing systems, networks, and applications to identify and mitigate potential security risks. While leveraging cybersecurity methodologies, analysts analyze vulnerabilities, assess their impact, and collaborate with cross-functional teams to implement effective remediation plans of action with milestones. Seeks to protect and defend information and information systems by ensuring data confidentiality and integrity with non-repudiation, authentication, and availability of data and technology through assessments of control frameworks.</p> <p> </p> <p>Vulnerability Analysts strategically plan, coordinate, scan, analyze, and report compliance of the Department of Defense Information Network (DoDIN) to its Cybersecurity Services customers on the SWA regional and theater level. Program: OMDAC-SWACA</p> <p> </p> <p> <strong>This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!</strong> </p> <p> </p> <p> <strong> <em>You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</em> </strong> </p> <br> <strong>Responsibilities</strong> <br> <br> <ul> <li>Conduct regular security assessments and audits of information systems with the DoD SWA network.</li> <li>Develop and implement action plans to manage common vulnerabilities and exposures.</li> <li>Design report templates for daily use and distribution to customers and subordinate personnel to maintain at minimum a 95% overall vulnerability compliancy rating.</li> <li>Monitor Information Assurance Security Alerts &amp; Bulletins to detect and ensure rapid initial response to any cybersecurity related incident or event that could cause harm to the SWA AOR of the DoDIN.</li> <li>Maintain cross-communication with other cybersecurity division (e.g. IDS/IPS &amp; ArcSight) to discover attempts to exploit known and zero-day vulnerabilities.</li> <li>Recommend improvements to the overall cybersecurity posture.</li> <li>Possess the ability to communicate effectively with management and upper echelon military personnel to ensure information is disseminated timely and efficiently.</li> <li>Maintain working knowledge of vulnerability management systems (Tenable &amp; Nessus) Provides technical and operational support to functional end users of vulnerability tools (e.g. Assured Compliance Assessment Solution) ACAS and TYCHON.</li> <li>Prepares vulnerability scanning reports to submit to commanders and higher headquarters. Interfaces with the IAVM Manager and ISSO regarding vulnerability and remediation issues.</li> <li>Additional requirements may vary depending upon location.</li> <li>Performs other duties and assignments as required.</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <ul> <li> <strong>Qualifications</strong> </li> <li> <strong>Security Clearance: </strong> <ul> <li>Requires an active Secret Clearance</li> </ul> </li> <li> <strong>Education / Certifications:</strong> <em>One-year related experience can be substituted for one year of education if the degree is required.</em> <ul> <li>Bachelor s Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field.</li> <li>This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.</li> <li>The authorized certifications for this job title are listed as follows:</li> </ul> </li> <li> <strong>BASELINE:</strong> <ul> <li>Cisco: CCNP: Certified Network Professional - Security</li> <li>CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024)</li> <li>CompTIA: SecurityX ce</li> <li>GIAC: GCED: Certified Enterprise Defender</li> <li>GIAC: GCIH: Certified Incident Handler</li> <li>ISACA: CISA: Certified Information Systems Auditor</li> <li>ISC2: CCSP: Certified Cloud Security Professional</li> <li>ISC2: CISSP (or Associate): Certified Information Systems Security Professional</li> </ul> </li> <li> <strong>COMPUTING ENVIRONMENT (CE)</strong>:<ul> <li>Cisco: CCIE: Certified Internetwork Expert (<strong>Any</strong>)</li> <li>Cisco: CCNP: Certified Network Professional (<strong>Any</strong>)</li> <li>DISA: ACAS: Assured Compliance Assessment Solution 5.3 (<strong>or current version</strong>)</li> <li>EC Council: CEH: Certified Ethical Hacker</li> <li>EC Council: ECIH: Certified Incident Handler</li> <li>EC-Council: CHFI: Certified Hacking Forensic Investigator</li> <li>EC-Council: CND: Certified Network Defender</li> <li>GIAC: GCIH: Certified Incident Handler</li> <li>Microsoft: 365 Certified: Enterprise Administrator Expert</li> <li>Microsoft: Certified: Azure Associate (<strong>Any</strong>)</li> <li>Microsoft: Certified: Azure Expert (<strong>Any</strong>)</li> <li>Microsoft: MCSA: Cloud Platform</li> <li>Microsoft: MCSA: Windows Server 2016</li> <li>Microsoft: MCSE: (<strong>Any above 2012</strong>)</li> <li>Microsoft: MCSE: Cloud Platform and Infrastructure</li> <li>Microsoft: MCSE: Data Management and Analytics</li> <li>Microsoft: MCSE: Productivity Solutions Expert</li> <li>Red Hat: RHCA: Certified Architect</li> <li>Red Hat: RHCE: Certified Engineer</li> <li>Red Hat: RHSA: Certified Systems Administrator</li></ul></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced ServiceNow SPM Business Analyst with hands-on experience delivering end-to-end Strategic Portfolio Management (SPM) implementations.<br> The ideal candidate will work closely with business stakeholders and technical teams to gather requirements, define solutions, and support successful ServiceNow SPM implementations.<br> 5+ years as a Business Analyst, including at least 3 years with ServiceNow.<br> Strong functional expertise in ServiceNow SPM, including Demand Management, Project Portfolio Management (PPM), Resource Management, Strategic Planning, Financial Management, Scenario Planning, Roadmaps, Goals &amp; Objectives, and Portfolio Management.<br> Experience leading discovery workshops, gathering and documenting business requirements, writing user stories and acceptance criteria, and translating business needs into scalable ServiceNow solutions.<br> Ability to work closely with architects and developers, support solution design, UAT, and stakeholder presentations.<br> Strong communication and presentation skills, with experience engaging business and executive stakeholders.<br> ServiceNow SPM implementation experience is mandatory.<br> CSA and CIS-SPM certifications are highly preferred.<br></span> </div>

<p><br></p><p>The Role</p><p>As a part-time Security Analyst, you ll own the recurring security, governance and compliance work that keeps wi-Q s certifications strong and our platform trustworthy as we scale. This is a half-time role, working alongside our Engineering and DevOps teams and our senior security leadership. This isn t a helpdesk role and it isn t a 24/7 monitoring desk. You ll be the driving force behind our ISO 27001, PCI DSS and Cyber Essentials Plus programmes, keeping our controls running like clockwork and our evidence audit-ready. It s proactive, autonomous work with a direct impact on the certifications we hold and the enterprise trust we earn.</p><p>Key Responsibilities</p><ul><li>Identity and access governance: oversee access and privileged-access reviews, and help keep our identity and credential management robust as the business grows.</li><li>Third-party and supplier security: run our supplier security review programme and maintain the compliance evidence our certifications and enterprise customers require.</li><li>Customer and enterprise assurance: support our sales and account teams by completing security questionnaires and responding to customer due diligence.</li><li>Vulnerability and patch assurance: oversee vulnerability management, making sure findings are prioritised and driven through to resolution.</li><li>Secure-by-design: review new features and changes (including AI functionality) for security and data-protection impact before release, helping embed secure-by-design across product and engineering.</li><li>Compliance operations: help maintain and evidence our ISO 27001, PCI DSS and Cyber Essentials Plus certifications, and keep us ahead of relevant regulatory change.</li><li>Risk management: carry out security risk assessments and help maintain our risk register, working with teams across the business to manage and reduce risk.</li><li>Security awareness and training: coordinate our security awareness programme and support secure-development training across the team.</li><li>Resilience and incident readiness: support our incident-response exercises, business continuity and backup assurance.</li><li>Documentation and governance: help keep our security policies and documentation accurate, relevant and aligned with how we operate.</li><li>Data protection: support our data-protection obligations, including day-to-day data-handling practices and our responsibilities under GDPR.</li><li>Reporting: provide leadership with clear visibility of our security and compliance posture, flagging risks early.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Hands-on experience running ISO 27001 ISMS operations and PCI DSS compliance, ideally in a SaaS or technology environment.</li><li>A relevant qualification: ISO 27001 Lead Implementer is the strongest signal for this role (Lead Auditor a bonus), alongside something like CRISC or CompTIA Security+ at mid level, and PCIP for the PCI-specific work.</li><li>Familiarity with Cyber Essentials Plus, access recertification, supplier security reviews and evidence collection.</li><li>A self-starter who works autonomously, chases things to closure, and enjoys turning ad hoc controls into scheduled, evidenced ones.</li><li>A clear communicator who can work well with engineers, HR and an external virtual CISO.</li><li>A pragmatic, data-driven mindset: you care about the control actually working, not just the paperwork looking right.</li><li>Desirable: exposure to GDPR and data-protection operations, GRC tooling, and cloud environments.</li></ul>