وظائف مخطط استراتيجي في الأردن

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <h4>The role</h4> <p>To supervise and control the operation of the building management system and monitor all plant activities of the headquarters building services.<br> To provide accurate administration support to the engineering team.<br> To interact with housekeeping and front office team to ensure our guests receive a high level of service.<br> To provide service that is sincere, warm and enthusiastic whilst ensuring guest satisfaction.</p> <h4>Key deliverables and responsibilities</h4> <h4>Planning & organizing:</h4> <ul> <li>Is aware of the daily activities and has product knowledge of all the hotel facilities.</li> <li>To be punctual on duty and ensure the same of your employees.</li> <li>Assist the director of engineering and management in planning for the investment, project and replacement budget on a yearly basis.</li> </ul> <h4>Operations:</h4> <ul> <li>Displays good teamwork.</li> <li>Recommends improvements in methods, systems and procedures to improve efficiency and maximize customer satisfaction.</li> <li>Be willing to train and instruct other members of the staff by passing along knowledge and skills.</li> <li>Perform as per operational standards manual (OSM) and in line with company’s values and core behaviour.</li> <li>Attends training classes as per schedule.</li> <li>Ensure all relevant checklists are completed as required.</li> <li>To have a complete understanding of and to adhere to Mövenpick Hotels & Resorts policy relating to fire, hygiene, health and safety.</li> <li>Schedules active maintenance with engineering team to ensure work is complete, and then communicates details with the engineering supervisor.</li> <li>Ensure all work orders are acknowledged in the Dyna Win system.</li> <li>To carry out any other reasonable duties and responsibilities as assigned.</li> </ul> <h4>Administration:</h4> <ul> <li>Provide and follow up on the engineering supervisor on planned preventive maintenance (PPM) schedules for implementation.</li> <li>Analyze the behaviour of the plants with respect to the set point and set up the various control parameters.</li> <li>Perform daily auditing of plant performance via the building management system (BMS) e.g. data logging, plant review, alarm manager status, etc.</li> <li>Analyze reasons of failure of plants and provide specific diagnostic, problem analysis and specify the necessary remedial actions for the engineering supervisor's approval.</li> <li>Use the historical logged data of various plants to review the system and propose improvements in order to enhance system efficiency and/or reduce operation cost as well as improve the services provided to guests.</li> <li>Program the BMS and PPM system and other plants (e.g. standby power generator, diesel driven firefighting pump, fire alarm system, etc.) for automatic periodic testing.</li> <li>Follow the grooming standards and maintain a friendly and cheerful disposition at all times.</li> <li>To comply with all hotel rules and regulations as outlined in the staff handbook.</li> <li>To anticipate the needs of the guest whenever possible, to enhance quality service and in turn enhance guest satisfaction.</li> <li>Ensure all filing systems are accurate and up to date.</li> <li>Provide administration support to the engineering team.</li> <li>Assist with the completion of the department vacation plan and any associated HR paperwork.</li> <li>To give full co-operation to any colleague requiring assistance in a prompt, caring and helpful manner. To be flexible in assisting in other areas of the hotel in response to business and guest needs.</li> <li>Is familiar with all related company documentation and especially with the relevant operational standards manual for his/her field of responsibility.</li> </ul> <h4>Qualifications</h4> <ul> <li><strong>Education:</strong> Mechanic or electric college/university education (preferred but not required).</li> <li><strong>Experience:</strong> Minimum 3 years.</li> <li><strong>Other:</strong> Computer skills.</li> </ul> <h4>Additional information</h4> <p>Mövenpick Hotels & Resorts is in the “moments” business. We’re intimately involved in important times in our guest’s lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a day can make an entire holiday. A romantic dinner for two can lead to a longer term partnership.<br> We understand that this vision cannot be achieved without great people who create and support work environments designed to produce exceptional results.</p></p><p></p>

<p>At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive. Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives. With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry. Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies. We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you. We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!</p><p>Reporting to the Head, Safety, you will be responsible for driving activities in the MENA Region to support continuous improvement in regional aviation safety. Specifically, you will utilize centrally-coordinated IATA policies and procedures to support advancements in regional safety performance; will take a proactive role to identify emerging, regional issues impacting aviation safety and, collaborating with centrally-located IATA experts, determine whether these issues are systemic or local in nature; lead the delivery of regional safety initiatives to support capacity building across industry. You will interface with the regional ICAO office, regulators and other regional associations on safety and regulatory matters. This includes representing IATA in various activity groups to ensure the positions of IATA are reflected in consultations and regional activities. You will support initiatives to enhance safety throughout the region by influencing a network of high-level contacts within airlines, government authorities, relevant stakeholder groups, air navigation service providers, airports.</p><p>Leverage the IATA Safety Strategy to deliver on safety priorities, identified though IATA safety management activities and/or IATA governance groups, to achieve the timely implementation of IATA global programs or locally targeted action plans across MENA. - Identify, develop activities, and deliver safety improvement programs aimed to rectify any safety deficiencies within the region collaborating with governments, airlines, ANSPs and airports utilizing regional aviation safety forums. This may include the development of country specific safety strategies. - Engage stakeholders, and actively promote, the IATA Safety Strategy around the three strategic goals relating to Safety Leadership, Safety Risk and Safety Connect to drive the: - evolution of safety culture and reporting; - identification, analysis, and prioritization of safety risks utilizing data-driven insights from IATA GADM and other data-sharing programs; - growth of a safety community, connecting all IATA airlines, across the region. - Support promotion, and engagement, with the IATA Operational Safety Audit (IOSA) program. - Coordinate airline input during regional ICAO/CAA rule-making and standard-setting processes. - Respond to tactical issues arising in day-to-day operations in the region as well as provide information and support to IATA member airlines during periods of disruption/contingency operations. - Contribute to the commercial strategy and targets assigned to the region by promoting IATA products and services.</p><p><strong>Desired Candidate Profile</strong></p><p>Extensive aviation experience in positions involving safety, operations, certification and/or regulation of civil air transport operations. A high degree of analytical skill and technical knowledge with exposure to ICAO standards and recommended practices, and industry best practices. An understanding of air safety investigation and/or risk-based airline auditing in a multidisciplinary environment would be beneficial. Comprehensive understanding of safety information sharing programs and data management methodology. Comfortable to perform under pressure to deliver outcomes upon clearly defined timelines. Confident to report regularly to core safety team on progress made, and challenges experienced, against pre-determined metrics for agreed objectives. Ability to deal with member airlines at a technical, safety and operational level with a positive approach to problem solving. Ability to effectively advocate across a wide range of aviation stakeholders promoting IATA activities. Diplomacy in relationships with contacts in government and other key organizations. Fluency in English, knowledge of other languages will be an asset.</p>

<p><h4>Job summary</h4> <p>Functions as the strategic business leader of the property's hotel operations. Areas of responsibility may include front office, recreation/health club, housekeeping, and laundry. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures hotel operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues, maximizes the financial performance of the department, and develops positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in business administration, hotel and restaurant management, or related major; 4 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li> <li>4-year bachelor's degree in business administration, hotel and restaurant management, or related major; 2 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing profitability</strong></p> <ul> <li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li> <li>Analyzes service issues and identifies trends.</li> <li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li> <li>Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li> </ul> <p><strong>Managing revenue goals</strong></p> <ul> <li>Monitors hotel operations sales performance against budget.</li> <li>Reviews reports and financial statements to determine hotel operations performance against budget.</li> <li>Coaches and supports operations team to effectively manage occupancy and rate, wages, and controllable expenses.</li> <li>Reviews the wage progress report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.</li> </ul> <p><strong>Leading operations and department teams</strong></p> <ul> <li>Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.</li> <li>Develops systems to enable employees to understand guest satisfaction results.</li> <li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li> </ul> <p><strong>Managing the guest experience</strong></p> <ul> <li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li> <li>Responds to and handles guest problems and complaints.</li> <li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li> <li>Creates an atmosphere in all rooms and food and beverage areas that meets or exceeds guest expectations.</li> </ul> <p><strong>Managing and conducting human resources activities</strong></p> <ul> <li>Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.</li> <li>Ensures employees are treated fairly and equitably.</li> <li>Ensures that regular, ongoing communication is happening in operations (e.g., pre-shift briefings, staff meetings).</li> <li>Fosters employee commitment to providing excellent service, participates in daily stand-up meetings, and models desired service behaviors in all interactions with guests and employees.</li> <li>Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.</li> <li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li> <li>Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns.</li> <li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to standard and local operating procedures (SOPs and LSOPs), and supports the peer review process.</li> <li>Conducts annual performance appraisal with direct reports according to standard operating procedures.</li> <li>Champions change, ensures brand and regional business initiatives are implemented, and communicates follow-up actions to team as necessary.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p></p><p></p>

<p><br></p><p><strong>Job Summary</strong></p><p>The Office Manager (OM) serves as the principal operational focal point for the combined office and is expected to provide impartial, responsive, and coordinated support to both Resident Representative Offices. These positions take responsibility for every aspect of an assignment by acting independently and professionally and creating and promoting collaboration, high quality work, and team development. They think strategically and actively contribute to and support the delivery of the Head of Office s agendas. The Office Manager for administrative purposes and in accordance with Workday requirements, reports to the Resident Representative for Jordan. While the Resident Representative for Jordan retains primary responsibility for engagement with Jordanian authorities, both Resident Representatives are key stakeholders in the Office Manager s work and share responsibility for effective office and staff management. Under the supervision of the Head of Offices, the selected candidate will support program objectives by managing the resident mission s workflow, workload, and support systems. They will have interactions with employees at all levels throughout the office, visiting IMF missions, Senior level officials (internal/external), donors, civil society, academia, business, and other resident missions.</p><p><strong>Duties and Responsibilities</strong></p><p>Within the limits of delegated authority, the Office Manager (OM) undertakes the following duties and responsibilities:</p><ul><li>Provides comprehensive administrative and/or executive support to the Head of Office and the Resident Representative for Iraq/Yemen.</li><li>Leads and guides employees within the office on administrative and ad hoc issues.</li><li>Ensures smooth operation of office support work and related systems. Manages and leads office support employees.</li><li>Acts as the security focal point, responsible for all security and employee safety.</li><li>Supervises/manages preparation and coordination of all logistical arrangements with respect to domestic/international travel, visa support for incoming missions and conferences workshops, etc.</li><li>Has primary responsibility for coordination of office technology and its application and identifies and assists in the resolution of a wide range of technology-related problems (hardware, software, and communication). Facilitates the exchange of IT information within the office.</li><li>Establishes and maintains an effective network of contacts with government officials, donors, civil society, academia, business, headquarters, and other resident missions. Works with COM employees in the development/maintenance of IMF RR Country web site.</li><li>Manages human resource (HR) actions, e.g., recruitment and training, and participates and contributes to the preparation of employees plans and employees performance process as appropriate.</li><li>Plays a leadership role in planning and monitoring the office work program, budget, administrative processes, and employees. Processes and follows up on all budget-related issues, e.g., consultant contracts, travel arrangements, payment requests, etc.</li><li>Manages all payments under the office s budget. This includes managing staff and supplier information in the Corporate Banking Solution (CBS), ensuring correct banking information is provided, and entering claims in the CBS for the approval of the Director and processing by FIN, ensuring timeliness of payments, accurate calculation of the amounts, and adequate supporting documentation.</li><li>Monitors the bank account ensuring all payments processed through local accounts are timely recorded in the Fund s accounting system and the balances on the accounts agree to Fund s records, fees charged by the local bank are in compliance with the fee schedule under the signed banking agreement, and balance is sufficient to cover upcoming payments and has a buffer for contingency purposes.</li><li>Manages petty cash for the office. This includes compliance with controls over handling cash, monthly petty cash count, and reconciliation with the record of petty cash in the Fund s accounting system.</li><li>Prepares and tracks purchase and payment vouchers as well as assist in the preparation of tender bids and vendor evaluation.</li><li>Supports periodic financial audits of the records and performing ad hoc financial analysis.</li><li>Acts as a conduit between management and other employees.</li><li>Performs other duties as required.</li></ul><p><strong>Qualifications:</strong></p><ul><li>A bachelor s degree in Business Administration or a related field is required, along with at least seven years of experience in administrative services, finance, accounting, audit, human resources or a related area. Experience in an international institution or NGO, a similar organization, or in public administration would be an asset. Experience in accounting and finance would be an asset.</li></ul><p><strong>Skills:</strong></p><ul><li>Demonstrated superior knowledge in the interpretation of relevant policies, procedures, and practices.</li><li>Interpersonal skills: the ability to work well with others.</li><li>Knowledge of finance and budget systems.</li><li>Excellent computer skills: proven experience with standard computer software packages such as the MS Office Suite (including Word, Excel and Power Point).</li></ul><p><strong>Language Requirements</strong></p><ul><li>Fluency in oral and written Arabic is required. Proficiency in English is also essential.</li></ul><p><strong>Desired Candidate Profile</strong></p>A bachelor's degree in Business Administration or a related field is required, along with at least seven years of experience in administrative services, finance, accounting, audit, human resources or a related area. Experience in an international institution or NGO, a similar organization, or in public administration would be an asset. Experience in accounting and finance would be an asset.<br><br>Skills:<br>Demonstrated superior knowledge in the interpretation of relevant policies, procedures, and practices.<br>Interpersonal skills: the ability to work well with others.<br>Knowledge of finance and budget systems.<br>Excellent computer skills: proven experience with standard computer software packages such as the MS Office Suite (including Word, Excel and Power Point).<br><br>Language Requirements<br>Fluency in oral and written Arabic is required. Proficiency in English is also essential.

<p ><span >About Mercy Corps</span></p> <p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p> <p >&nbsp;</p> <p ><span >The Program </span><span > </span></p> <p ><span >The </span><span >Communications Senior Officer</span><span > will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p> <p >&nbsp;</p> <p ><span >The Position </span></p> <p ><span >The Communications Senior Officer will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p> <p >&nbsp;</p> <p ><span >Essential Responsibilities</span></p> <p ><span >In coordination with the Director of Communications (DOC):</span></p> <p >&nbsp;</p> <p ><em >● Strategic: </em></p> <p ><span >○ Have a key role in the implementation of Iqlaa’s communications strategies and plans in accordance with USG rules and regulations, and as per the accounts (partners/ sub-grantees/ contractors) assigned to them by DOC </span></p> <p ><span >○ Establish deep understanding of program progress and activities and identify potential stories or news for publishing</span></p> <p ><span >○ Refine and maintain Iqlaa’s desired identity throughout all channels of communication</span></p> <p ><span >○ Conduct regular stakeholder/ audience analysis</span></p> <p >&nbsp;</p> <p ><em >● Content Development &amp; Dissemination: </em></p> <p ><span >○ Timely development of high-quality engaging and effective communication and media materials for internal and external dissemination, including video production, speeches, talking points, advocacy agendas, press releases, success stories, social media posts, fact sheets, and reports, etc (content submitted to DOC needs to be in its final stage requiring minimal to no feedback)</span></p> <p ><span >○ Apply a collective-impact approach in capturing stories and drafting reports</span></p> <p ><span >○ Disseminate and publish internal and external communications content online and offline</span></p> <p ><span >○ Coordinate with relevant partners, sub-grantees, contractors and beneficiaries to produce professional photographs and videos and maintain a database of impactful project audiovisual materials</span></p> <p >&nbsp;</p> <p ><em >● Social Media, Media Monitoring &amp; Media Reach:</em></p> <p ><span >○ Create and manage social media calendars including planning, content creation, publishing, monitoring, and reporting on performance results</span></p> <p ><span >○ Manage social media boosting and advertising within allocated budgets</span></p> <p ><span >○ Monitor social media trends and identify new tools and innovate practices to maintain effectiveness and relevance of the applied social media approach through the Iqlaa and Mercy Corps’ social media platforms</span></p> <p ><span >○ Track, analyze, evaluate, and adapt social media campaigns and exposure to reach desired outcomes</span></p> <p ><span >○ Conduct media monitoring of local news outlets to capture important news and facts relevant to, or which may impact, the program or partners</span></p> <p ><span >○ Support media efforts, including reaching out to media representatives and coordinating media attendance and coverage at events, etc</span></p> <p ><span >○ Explore opportunities to feature Iqlaa’s activities and beneficiaries through TV, radio and magazines articles and interview</span></p> <p >&nbsp;</p> <p ><em >● Events:</em></p> <p ><span >○ Lead on the organization and execution of events assigned by DOC and develop related communications materials and coverage. Have appropriate planning in place in good time ahead of every upcoming activity/event.</span></p> <p >&nbsp;</p> <p ><em >● Accounts Management and Review:</em></p> <p ><span >○ Manage accounts assigned by DOC (partners/ sub-grantees/ sub-contractors) in terms of finalizing their communications plans, applying regular updates, and closely following up on their implementation, making sure the set activities are prepared for in good time in advance, allowing for sufficient time for review and seeking approvals</span></p> <p ><span >○ Review accounts’ relevant content in terms of marking, messaging, and quality, and following up on the approvals process at Iqlaa</span></p> <p ><span >○ Ensure program compliance with USG communications, branding and marking requirements throughout partners/ sub-grantees/ sub-contractors and Iqlaa team’s work and material</span></p> <p >&nbsp;</p> <p ><em >● Reporting: </em></p> <p ><span >○ Contribute to the donor reports development process including collecting information, and drafting and editing high-quality content in a timely manner</span></p> <p ><span >○ Preparing the communications section in the quarterly and annual donor reports </span></p> <p >&nbsp;</p> <p ><em >● Collaboration:</em></p> <p ><span >○ Ensure collaboration and coordination within the communications team and with other functions and components of Iqlaa and Mercy Corps</span></p> <p ><span >○ Collaborate with technical and administrative staff to finalize communications materials </span></p> <p ><span >○ Support communications-related work as required</span></p> <p ><span >○ Provide communication-related administrative support </span></p> <p ><span >○ Implement creative, consistent, and effective outreach activities, in collaboration with the outreach team, leveraging tools like public awareness campaigns, printed advertising, radio, website, social media and other forms of electronic communications, in addition to events and information learning platforms</span></p> <p >&nbsp;</p> <p ><em >● Other: </em></p> <p ><span >○ Assist in drafting requests for quotations/proposals and terms of reference for communication activities </span></p> <p ><span >○ Initiate procurement requests as relevant to assigned work, and following up on their completion</span></p> <p ><span >○ Update and manage contacts databases and media contacts lists </span></p> <p ><span >○ Maintain up to date archiving of all relevant communications material on the dedicated online drives</span></p> <p ><span >● Other duties as assigned by direct supervisor and/or senior leadership</span></p> <p ><span >● Flexibility to work across different sites in Jordan on day missions</span></p> <p >&nbsp;</p> <p ><em >SAFEGUARDING RESPONSIBILITIES </em></p> <p ><span >● Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</span></p> <p ><span >● Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p> <p ><span >● Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p> <p >&nbsp;</p> <p ><span >Accountability </span></p> <p ><span >Reports Directly To:</span><span > Communications Specialist or Director of Communications </span></p> <p ><span >Works Directly With:</span><span > Director of Communications, Communications Team Members, Deputy Chief (s) of Party, Technical Leads and other relevant staff, partners</span></p> <p >&nbsp;</p> <p ><span >Accountability to Participants and Stakeholders</span></p> <p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p> <p >&nbsp;</p> <p ><span >Minimum Qualification &amp; Transferable Skills </span></p> <p ><span >● BSc/BA in Marketing, Communications, Business, or a related field is desired</span></p> <p ><span >● 4 to 6 years of proven experience in communications and social media, preferably with experience working in USG-funded projects</span></p> <p ><span >● Native Arabic speaker</span></p> <p ><span >● Outstanding communication abilities and writing skills with proven capacity to produce high-quality briefs, press releases, reports, and other communication pieces in English and Arabic for internal and external stakeholders </span></p> <p ><span >● Solid editing and translating skills in English and Arabic</span></p> <p ><span >● Experience with management of online and social media communication</span></p> <p ><span >● Demonstrated expertise in dissemination of information through print, web, and email</span></p> <p ><span >● Daily monitoring of the media and identification of news and content relevant to Iqlaa</span></p> <p ><span >● Events coordination experience</span></p> <p ><span >● Research skills</span></p> <p ><span >● Excellent computer skills including proficiency with Microsoft Office </span></p> <p ><span >● Photo editing skills using Photoshop, Adobe </span></p> <p ><span >● Skills using Adobe Illustrator, Adobe Premier, InDesign, and content management systems is a plus </span></p> <p ><span >● Video editing is a plus</span></p> <p >&nbsp;</p> <p ><span >Success Factors</span><span > </span></p> <p ><span >The Communications Senior Officer will have a deep commitment to humanitarian principles and values as well as to the overall objectives and approach of the Iqlaa program. They will be curious and have a</span></p> <p ><span >willingness to learn new skills and methodologies while bringing a solid foundation in communication and marketing at donor-funded programs ideally in Jordan or the region. They will be well-organized and strong communicators with excellent writing and editorial skills in English and Arabic. </span></p> <p >&nbsp;</p> <p ><span >They will have the ability to work under pressure, independently and with limited supervision and will be highly organized with creative problem-solving skills. They will have high attention to details, excellent digital marketing experience, and demonstrate proactivity, administration, collaboration, teamwork, excellent communication and interpersonal skills. They will have strong planning and time management skills, including the ability to juggle multiple tasks and respond rapidly to new events and competing priorities. </span></p> <p >&nbsp;</p> <p ><span >Living Conditions / Environmental Conditions</span></p> <p ><span >The position is based in Amman, Jordan and it requires up to 40% in-country travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </span></p> <p >&nbsp;</p> <p ><span >Ongoing Learning</span></p> <p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.</span></p> <p >&nbsp;</p> <p ><span >Team Efficiency and Effectiveness </span></p> <p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p> <p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p> <p >&nbsp;</p> <p ><span >Equal Employment Opportunity</span></p> <p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p> <p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p> <p >&nbsp;</p> <p ><span >Safeguarding &amp; Ethics</span></p> <p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p> <p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p> <p class="ql-align-right" >&nbsp;</p> <p class="ql-align-right" ><span >الصون والأخلاق </span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p> <p class="ql-align-right" >&nbsp;</p> <p >&nbsp;</p> <p ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p> <p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p> <p ><span >All active jobs are advertised directly on Akhtaboot.</span></p> <p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p> <p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>

<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for&nbsp;<strong>Open-Source Information (OSI) Analyst</strong> at the <strong>Protection Unit in Amman, Jordan.</strong></p> <p>The OSI Analyst works within the multidisciplinary Search Team under the PFL Deputy Protection in Damascus with the OSI Manager in Geneva as his/her functional manager to provide strategic direction to the response to the Syria missing file. In close coordination with the PFL researchers, Forensic expert, and A&amp;E, the OSI Analyst plays a central role in enhancing the Search Team’s response by ensuring that OSI relevant to the Syria caseload is systematically collected, verified, organized, and made available for analysis. This includes both historical data gathered in the aftermath of the fall of the former Syrian government and any new OSI that emerges, with the aim of contributing to the documentation of protection concerns and providing leads and linkage of information to aid the search for missing persons.</p> <p>S/he contributes to the identification of thematic and geographic priorities for OSI collection, supports the triangulation of findings with internal data, witness accounts, GIS information, and privileged data obtained from external organizations through data sharing agreements. The OSI Analyst ensures that the use of OSI follows a rigorous, ethical, and protection-sensitive methodology.</p> <p>This position supports the analysis of individual cases and internal data particularly in light of available OSI and privileged external data obtained through data sharing agreements. Working in close coordination with PFL researchers, Forensic experts, A&amp;E analysts, the OSI Analyst contributes to building a solid and actionable knowledge base to inform search strategies, documentation efforts, providing leads to aid the Search.&nbsp;</p> <p>The OSI Analyst also advises on best practices for data sourcing and verification, develops tools and procedures for quality control, and ensures that the data produced can support timely and evidence-based decision-making, including opportunities to provide partial results to families of the missing. Additionally, the OSI Analyst contributes to institutional working groups focused on building data science and AI foundations for protection work, with the Syria Missing File serving as a key use case.</p> <p><strong><u>General Duties: </u></strong></p> <ul> <li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement.</li> <li>Understands and adheres to the ICRC Code of Conduct.</li> <li>Understands the roles of the components of the International Red Cross and Red Crescent Movement.</li> <li>Respects and observes staff regulations and security rules at all times.</li> <li>Represents the ICRC in a professional manner at all times.</li> <li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers.</li> <li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC.</li> <li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary.</li> </ul> <p><strong><u>RELATIONSHIPS </u></strong></p> <ul> <li>Internally: Works closely with the wider Search Team in Amman, Damascus and Beirut, including colleagues in Forensics, A&amp;E, and PFL, and other Protection colleagues in Damascus, Amman, and Beirut. As a contributor to Project aiming at Building the Data Science and AI Foundations for Protection work, for which Syria Missing has been identified as a use case, this position works closely with the Protection Business process owner, the Syria Missing Coordination Cell and other colleagues in HQ and in the field associated to this project.</li> <li>Externally: In close coordination with the PFL Deputy Protection Coordinator in Damascus, DAM PROT and the Syria Missing Coordination Cell, engages with organizations that act as repositories of relevant data (e.g., IIIM, IIMP, SJAC, CIJA etc.), as well as other stakeholders contributing to the clarification of the fate and whereabouts of missing persons.</li> </ul> <p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p> <ul> <li>Works closely with protection staff and coordination to complement documentation efforts in the field, provide supplementary analysis of priority events, and monitor trends to inform follow-up action.</li> <li>Undertakes identification, verification (including geolocation, chronolocation and source assessment), and advanced analysis of digital material, and produces clear analytical outputs in support of the Search Team, including but not limited to incident reports, analytical notes, relational charts, timelines. Triangulates OSI findings with internal case data, witness accounts, forensic information, and privileged external data obtained through data sharing agreements, to generate and validate leads for the search for missing persons.</li> <li>Proactively identifies and, on request, responds to leads relating to the fate and whereabouts of missing persons, and advises the Search Team on potential sources of information, including electronic media, social media, potential witnesses (victims, insiders, experts, or others), telecommunications data, and archives</li> <li>Implements and advances established open-source research methodologies to ensure professional standards and adherence to ICRC NIIHA approach throughout the analytical process.</li> <li>Regularly monitors, reviews, and analyses open-source information related to the missing (historical and new caseload) and to protection, and integrates internal case data to provide an updated analytical picture relevant to the Search Team and the situation in Syria. Monitors and assesses trends related to the conduct of hostilities and related to protection concerns through secondary data, including open-source data, to provide timely and reliable information to guide decision-making.</li> <li>Maintains a structured record of verified findings, coordinates, source materials, and analytical decisions to ensure the traceability, defensibility, and reproducibility of analytical outputs.</li> <li>Participates in institutional initiatives, such as the Data Science and AI Foundations project, by contributing insights from field-based case analysis. This position may be required to test tools (either identified or developed within the project framework) and evaluate their functionality for the Search.</li> <li>May be required to conduct regular field trips to Syria.</li> </ul> <p><strong><u>ADDITIONAL DUTIES</u></strong></p> <ul> <li>Follows up on all work-related messages and correspondence with the relevant contacts and departments.</li> <li>Is aware of the delegation’s objectives and has a good knowledge of the Movement and other contacts relevant to the position.</li> <li>Collects and shares information so as to improve the ICRC’s understanding of the environment and humanitarian trends and responses.</li> <li>Represents the ICRC in an appropriate way during activities, in meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image.</li> <li>Takes responsibility for their own professional learning and development.</li> </ul> <p><strong><u>PROFESSIONAL EXPERIENCE AND EDUCATION REQUIRED</u></strong></p> <ul> <li>A University degree in relevant field with demonstrated credentials, training and/or practice in the field of open-source information &amp; analysis.</li> <li>A demonstrated interest in humanitarian work, and other relevant branches of public international law, including human rights law and international criminal law.</li> <li>A minimum of 3 years of experience working in a similar role is required.</li> </ul> <p><strong><u>Desired Profile and Skills</u></strong></p> <ul> <li>Demonstrable experience in and knowledge of the techniques, tools and methodologies for carrying out rigorous, safe, and ethical open-source research and analysis.</li> <li>Professional experience in the identification, verification, analysis and preservation of digital open-source information, including expertise in social media research techniques.</li> <li>Familiarity with the open-source information landscape specific to the Syrian context, including relevant social media channels, archive repositories and the ability to identify relevant sources.</li> <li>Proficiency in geospatial analysis, including geolocation, mapping, visualisation, and satellite imagery analysis, with the ability to apply these techniques to the identification and verification of sites of interest, including potential gravesites and former places of detention.Proficiency with verification and analytical toolsets relevant to OSI work, including reverse image search platforms, geospatial analysis platforms (such as ArcGIS, QGIS, or equivalent), satellite imagery platforms (such as Sentinel Hub, Planet, or equivalent), and relational or link analysis tools.</li> <li>Demonstrated ability to evaluate, triangulate and triangulate information across OSI, witness testimony, internal case information, and external data, and to generate leads from that triangulation.</li> <li>Initiative and capacity to work independently under minimal supervision.</li> <li>Ability to multi-task effectively and work in high-pressure environments, including excellent planning and organizing skills.</li> <li>Excellent oral and written communication skills in English are required, including capacity to produce clear and concise reports summarizing research methods and findings; Given the nature of the caseload, strong working proficiency in Arabic is required.</li> </ul> <p>Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply.</p> <p>Please note that:</p> <ul> <li>Submission deadline for applicants: 24^th July 2026, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before July 24^th midnight.</li> <li>The position will be filled once we find the right candidate.</li> <li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li> <li>Only applications with a cover letter and resume in English will be considered.</li> <li>The salary range is between 1,737 – 2,086 Jordanian Dinar.</li> </ul> <p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p> <p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants.</strong> However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Mission and objectives</p><p>UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfil their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling. UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package. </p><p><br></p><p>At the core of UNICEF’s universal mandate is our commitment to protect and uphold the rights enshrined in the Convention on the Rights of the Child (CRC) for all children – without discrimination and without leaving any child behind. The rights enshrined in the CRC apply equally to all children in a country, including children who are non-nationals or stateless, refugee and international migrant children. There is growing evidence that investing in the health, education, social protection, and protection of a society’s most disadvantaged residents — addressing inequity — not only will give all children the opportunity to fulfil their potential, but also will lead to sustained growth and stability of countries. A dedicated focus on children on the move is critical to meet the SDGs commitment to leave no one behind. UNICEF’s Strategic Plan (2026-2029) reflects children on the move across Goal Areas and as an important cross-cutting priority, supporting global commitments such as the Global Compact for Safe, Orderly and Regular Migration and Global Compact on Refugees. The Strategic Plan commits UNICEF to a renewed focus on inclusion of children on the move into education, child protection and social protection systems to tackle root causes for forced displacement or unsafe migration, discrimination and exclusion.</p><p>Context</p><p>The Education Centre of Excellence is advancing its knowledge and evidence base on Children on the Move, refugee inclusion, learning continuity, alternative pathways, and evidence-informed programming as part of its work supported by the PROSPECTS Partnership.</p><p>Thus, the purpose of this assignment is to support the UNICEF Global Program Division (GPD) Education Centre of Excellence (CoE) in strengthening knowledge management, evidence generation, and learning on the inclusion of refugee, displaced, and migrant children and adolescents in education systems, with a particular focus on learning continuity, access, progression, and educational inclusion. The post includes linkages with focused attention on countries that are part of the PROSPECTS Partnership (Egypt, Iraq, Lebanon, Jordan, Sudan, Ethiopia, Kenya and Uganda) and coordination with youth engagement components of PROSPECTS, such as MENA Youth Advisory Group / Network and the PROSPECTS4Youth Initiative.</p><p><br></p><p>The Youth on the Move UNV programme was designed by UNICEF in collaboration with UNV to provide refugee, displaced and migrant youth between the ages of 20-32, who face learning to earning barriers, with a paid 16-months volunteer opportunity.</p><p><br></p><p>Eligibility criteria include:</p><p>• Young people aged 20-32</p><p>• Refugees, asylum seekers, Internally Displaced Persons (IDPs) and migrants</p><p>• In their motivation statement, applicants can demonstrate they face learning to earning barriers</p><p>• Female candidates are strongly encouraged to apply</p><p>• Hosting offices are encouraged to ensure application processes are accessible to youth on the move with disabilities</p><p><br></p><p><br></p><p>Additional Information:</p><p>The UN Associate Volunteers in Jordan are entitled to:</p><p>• Monthly Volunteer Living Allowance (VLA) at the amount of JOD 916.04;</p><p>• Annual and learning leaves;</p><p>• Free Medical and life insurance;</p><p>• Free access to different learning platforms.</p><p><br></p><p>Task description</p><p>Under the direct supervision of the Education Specialist, GPD Education, the UN Volunteer will undertake the following tasks:</p><p><br></p><p>- Support Knowledge Management, Learning and Evidence Related to Education for Children on the Move</p><p>• Develop, maintain and curate a repository of promising practices, tools, policies, and guidance related to education for children on the move.</p><p>• Assist in coordinating with UNICEF country offices to compile lessons learned from UNICEF country offices and partners on refugee and displaced children’s inclusion in national education systems, this includes developing templates, questionnaires and other tools to gather information in a streamlined way.</p><p>• Support development of knowledge products, case studies, blogs, newsletters, and briefing notes on education and children on the move.</p><p>• Support dissemination of UNICEF guidance, evidence, and learning products related to refugee and migrant education through various channels.</p><p>• Support global advocacy milestones under the PROSPETCS4Youth technical facility and the Youth Advisory Board / Network.</p><p><br></p><p>- Support Evidence Generation and Research</p><p>• Conduct literature reviews and desk research on educational inclusion of displaced and migrant children and adolescents in focus countries.</p><p>• Support mapping and analysis of barriers and enablers affecting access, retention, progression, certification, and educational participation for displaced and migrant children and adolescents in focus countries.</p><p><br></p><p>- Contribute to development of country profiles and thematic analyses on refugee inclusion, learning continuity, and alternative education pathways.</p><p>• Support development of templates, briefing notes and other documents on refugee inclusion, learning continuity, and alternative education pathways.</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Age</p><p>18 - 80</p><p>Required experience</p><p><br></p><p>1 month</p><p>Nationality</p><p>Candidate must be a national, legal resident or hold refugee status in the country of assignment.</p><p><br></p><p>Assignment requirements</p><p>Relevant experience</p><p><br></p><p>1 year</p><p>Languages</p><p>English, Level: Fluent, Required</p><p>Arabic, Level: Fluent, Required</p><p>French, Level: Fair, Desirable</p><p>Required education level</p><p>Secondary education</p><p>Competencies and values</p><p>• Adaptability and Flexibility</p><p>• Commitment and Motivation</p><p>• Commitment to Continuous Learning</p><p>• Professionalism</p><p>• Working in Teams</p><p>Skills and experience</p><p>At least 1 year demonstrated experience as a volunteer or in community engagement.</p><p>• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations.</p><p>• Self-motivation and ability to adapt professionally in a challenging environment and work effectively in a multicultural team of international and national personnel</p><p>• Proficient digital skills to deliver the assignment, including proficiency in Microsoft Office applications (Excel, Word, among others), email, and internet.</p><p>• Demonstrate UNICEF’s values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS).</p><p><br></p><p>Remarks:</p><p>Eligibility criteria include:</p><p>• Young people aged 20-32</p><p>• Refugees, asylum seekers, Internally Displaced Persons (IDPs) and migrants</p><p>• In their motivation statement, applicants can demonstrate they face learning to earning barriers</p><p>• Female candidates are strongly encouraged to apply</p><p>• Hosting offices are encouraged to ensure application processes are accessible to youth on the move with disabilities</p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY&nbsp;<br>Leads inventory management and analysis activities and staff in a given hotel or multi-property market. Manages pricing, positioning and inventory for hotel or hotels within area of purview. Monitors all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees and owners.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>A degree in a relevant business discipline preferred or demonstration of equivalent work experience.<br>CORE WORK ACTIVITIES<br>Managing Revenue Management Projects and Strategy&nbsp;<br>• Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities.<br>• Monitors the annual pricing process for transient, group and catering rooms, and function space.<br>• Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space.<br>• Develops and executes the hotel(s) strategic plan(s).<br>• Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings.<br>• Establishes long-range objectives and specifies the strategies and actions to achieve them.<br>• Works closely with Sales and Marketing for business opportunities and aims to increase profitability of the organization.<br>• Manages room authorizations, rates and restrictions.<br>• Utilizes brand’s revenue management systems and tools to ensure that revenue and profit are maximized.<br>• Prepares budgets for transient, group and catering.<br>• Updates market knowledge and aligns strategies and approaches accordingly.<br>• Serves as a demand expert for team members, GMs, and regional stakeholders<br>• Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.<br>• Promotes and protects brand integrity and positioning.<br>• Participates in quarterly regional reviews.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.<br>• Verifies property diagnostic processes (PDP) are used to maximize revenue and profits.<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.<br>• Thinks creatively and practically to develop, execute and implement new business plans.<br>• Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues.<br>• Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed.<br>Analyzing and Reporting Revenue Management Data<br>• Actively participates in the weekly and long range forecasts.<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Uses computers and computer systems (including hardware and software) to, set up functions, enter data, or process information.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes.<br>• Prepares revenue and profit opportunity analysis.<br>• Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders.<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Assists with account diagnostics process and validates conclusions.<br>• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.<br>• Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning<br>Building Successful Relationships<br>• Develops and manages internal and external key stakeholder relationships.<br>• Provides targeted and timely communication of results, achievements and challenges to all stakeholders.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Develops strong partnerships and relationship with regional team members to successfully achieve regional goals and priorities.<br>Managing and Conducting Human Resources Activities<br>• Interviews and hires employees with the appropriate skills to meet the business needs of the operation.<br>• Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Conducts employee performance appraisals according to Standard Operating Procedures.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous bases.<br>• Verifies regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY&nbsp;<br>This position overlooks The St. Regis Amman Hotel, W Amman Hotel, Al Manara Luxury Collection and Westin Saraya Aqaba<br>Leads inventory management and analysis activities and staff in a given hotel or multi-property market. Manages pricing, positioning and inventory for hotel or hotels within area of purview. Monitors all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees and owners.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>A degree in a relevant business discipline preferred or demonstration of equivalent work experience.<br>CORE WORK ACTIVITIES<br>Managing Revenue Management Projects and Strategy&nbsp;<br>• Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities.<br>• Monitors the annual pricing process for transient, group and catering rooms, and function space.<br>• Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space.<br>• Develops and executes the hotel(s) strategic plan(s).<br>• Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings.<br>• Establishes long-range objectives and specifies the strategies and actions to achieve them.<br>• Works closely with Sales and Marketing for business opportunities and aims to increase profitability of the organization.<br>• Manages room authorizations, rates and restrictions.<br>• Utilizes brand’s revenue management systems and tools to ensure that revenue and profit are maximized.<br>• Prepares budgets for transient, group and catering.<br>• Updates market knowledge and aligns strategies and approaches accordingly.<br>• Serves as a demand expert for team members, GMs, and regional stakeholders<br>• Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.<br>• Promotes and protects brand integrity and positioning.<br>• Participates in quarterly regional reviews.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.<br>• Verifies property diagnostic processes (PDP) are used to maximize revenue and profits.<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.<br>• Thinks creatively and practically to develop, execute and implement new business plans.<br>• Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues.<br>• Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed.<br>Analyzing and Reporting Revenue Management Data<br>• Actively participates in the weekly and long range forecasts.<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Uses computers and computer systems (including hardware and software) to, set up functions, enter data, or process information.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes.<br>• Prepares revenue and profit opportunity analysis.<br>• Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders.<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Assists with account diagnostics process and validates conclusions.<br>• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.<br>• Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning<br>Building Successful Relationships<br>• Develops and manages internal and external key stakeholder relationships.<br>• Provides targeted and timely communication of results, achievements and challenges to all stakeholders.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Develops strong partnerships and relationship with regional team members to successfully achieve regional goals and priorities.<br>Managing and Conducting Human Resources Activities<br>• Interviews and hires employees with the appropriate skills to meet the business needs of the operation.<br>• Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Conducts employee performance appraisals according to Standard Operating Procedures.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous bases.<br>• Verifies regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>Role Summary We re looking for a Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>What s On Your Plate?</p><ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.</li><li>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.</li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.</li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers.</li></ul><p>Assortment: Ensuring cost efficiency across our consumers that meets their needs/wants. Defining and maintaining the local assortment and integrating the basic assortment for the department/categories. Providing regional teams with information regarding products and quantities needed for international and regional contracts. Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</p><li>Price: Pricing the items based on pricing guidelines and recommended prices for PL/Imported items. Collecting market prices and conducting country price audits.</li><li>Promos: Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment. Developing the country promotion calendar. Following up and ensuring effective execution of all activities required for each promotional event. Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li><p><strong>Desired Candidate Profile</strong></p><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to making a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</li><li>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills.</li><li>You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent English and Arabic would be highly advantageous.</li></ul>

<p>Perform, coordinate and execute sales activities for assigned dealt accounts, overview and monitor the market and the competitors to ensure established Etihad sales targets are reached contributing to Etihad s profitability objectives achievement.</p><p>Establish, develop and maintain business relationships with assigned and prospective accounts to generate revenues for the organization using modern nurturing techniques.</p><p>Communicate and meet regularly with relevant accounts to inform about new products, services and promotions to increase sales in order to reach the expected sales target.</p><p>Build your status as a trusted advisor to ensure a long-lasting fruitful business relationship with major accounts.</p><p>Research, gather, share and analyze competitor, market and wider industry information to define the best-selling approach to increase Etihad market share and visibility.</p><p>Cooperate with global sales enablement to determine the best promotion sales techniques.</p><p>Communicate and regularly meet with accounts to inform about new products and promotions to ensure the best and most updated value proposal is timely communicated to the market.</p><p>Coordinate and draft contractual agreements with accounts to ensure customer requirements are captured effectively and in compliance with existing policies.</p><p>Interacting with various regional and HQ stakeholders.</p><p>Represent Etihad in client meetings or external events when required.</p><p>Lead and initiate the strategy in developing any new station/territories, be the primary point of contact for GSA (if any), Lead country or area commercial projects as defined by the department</p><p>To act as a coach/mentor for any new Sales Rep in the Country or Region, supporting the new joiner by establishing a training plan, accompanying them on initial client visits, supporting in familiarization with internal tools and processes, and being a day to day point of reference</p><p>Define, agree and execute plan of sales activity to ensure targets are reached using all the available tools, data and insights provided by Sales Strategy and Planning</p><p>Analyze the market potential to determine the value of existing and prospective customers in terms of sales opportunities and use the sales toolkit to convert them to Revenue premium.</p><p>Collect, review and consolidate information to support the identification of intervention areas for the regional business development to ensure sales target achievement and introduction of new products and services relevant to your customer.</p><p>Negotiate and manage commercial agreements with assigned accounts to ensure sales can be closed, respecting corporate guidelines and indications.</p><p>Complete all Etihad commercial training and act as a thought leader in your area of specialism.</p><p>Maintain the customer data current in Etihad s CRM tool.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree with 4 years of relevant experience in sales</p><p>Relevant commercial and analytical work experience</p><p>Ability to lead a team, including coaching and mentoring</p><p>Understanding of strategic topics and prioritization of projects</p><p>Ability to represent the station/country, including ability to collect, sort and present information to different audiences</p><p>Managing multiple stakeholders from various departments to achieve our goals</p><p>This position requires a mix of sales acumen, customer service excellence, and industry knowledge to effectively represent the airline and drive revenue</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a dynamic and very motivated Sales Representative to join our team in the accounting sector. This role is pivotal in driving our sales initiatives and fostering strong relationships with clients. As a Sales Representative, you will be at the forefront of our efforts to expand our market presence and enhance customer satisfaction. You will have the opportunity to work in a collaborative environment where your contributions will directly impact our growth and success.</p><p>At our company, we pride ourselves on cultivating a culture of continuous learning and professional development. As a Sales Representative, you will receive comprehensive training and mentorship from experienced professionals in the field. This is not just a job; it’s a stepping stone for your career. You will have opportunities to hone your skills in negotiation, customer engagement, and market analysis, all of which are essential for your growth in the accounting industry.</p><p>Moreover, we believe in recognizing and rewarding talent. As you demonstrate your capabilities and contribute to our success, you will have access to various career advancement opportunities. Whether you aspire to move into a senior sales role or branch into management, we are committed to supporting your career progression every step of the way. Join us and be a part of a team that values innovation, teamwork, and excellence.</p><p><b>Responsibilities:</b></p><ol><li>Develop and maintain strong relationships with clients by understanding their needs and providing tailored solutions, utilizing CRM software to track interactions and progress.</li><li>Conduct market research to identify potential clients and generate leads, employing analytical tools to assess market trends and customer preferences.</li><li>Present and demonstrate our accounting services to prospective clients, using persuasive communication techniques to highlight the benefits and value of our offerings.</li><li>Negotiate contracts and close sales while ensuring compliance with company policies and industry regulations, leveraging negotiation skills to achieve favorable outcomes.</li><li>Collaborate with the marketing team to develop promotional materials and campaigns that resonate with target audiences, ensuring alignment with overall business objectives.</li><li>Provide exceptional customer service by addressing client inquiries and resolving issues promptly, utilizing problem-solving skills to enhance client satisfaction.</li><li>Prepare regular sales reports and forecasts to track performance against targets, employing data analysis to inform strategic decision-making.</li><li>Participate in team meetings and training sessions to share best practices and insights, fostering a culture of collaboration and continuous improvement.</li><li>Stay updated on industry trends and competitor activities, using this knowledge to adjust sales strategies and maintain a competitive edge.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Excellent communication skills are essential for building relationships and effectively conveying product value to clients.</li><li>Strong negotiation abilities to secure favorable terms and close sales successfully.</li><li>Proficiency in CRM software to manage client interactions and sales pipelines efficiently.</li><li>Analytical skills to conduct market research and assess customer needs accurately.</li><li>Ability to work collaboratively within a team to achieve common goals and share insights.</li><li>Customer service orientation to ensure client satisfaction and loyalty.</li><li>Adaptability to stay current with industry trends and adjust strategies accordingly.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br>Job Description <br></span><p>Own and implement the Express Product strategy in alignment with corporate and regional objectives to achieve budgeted revenue, margin, and service targets.</p><br><br> <p>• Set product targets, operational plans, and performance KPIs, and ensure delivery against approved business plans.</p><br><br> <p>• Evaluate, develop, and govern Customer Service strategies across all contact center and service channels to ensure consistency with global standards.</p><br><br> <p>• Lead operational performance management of Express-related operations through structured governance and cross-functional coordination.</p><br><br> <p>• Collaborate closely with Commercial leadership to enable sales performance through pricing strategy, tailored operational set-ups, and client-specific service models, ensuring profitability and feasibility.</p><br><br> <p>• Coordinate with Regional Product Management on regional accounts, service changes, and strategic updates.&nbsp;</p><br><br> <p>Deploy, govern, and continuously improve Express operational processes, policies, and procedures to ensure efficiency, quality, and consistency.</p><br><br> <p>• Own and oversee the end-to-end Express operational flow (First Mile, Line Haul, Middle Mile, and Last Mile), ensuring compliance with SLAs and operational excellence standards.</p><br><br> <p>• Manage and optimize Line Haul routing and network performance to balance cost, speed, and service reliability, maintaining targeted delivery SLAs.</p><br><br> <p>• Lead the development and introduction of new Express products and service enhancements in response to market and customer needs.</p><br><br> <p>• Evaluate operational standards and procedures to identify risks, gaps, and improvement opportunities, implementing corrective and preventive actions.</p><br><br> <p>• Drive structured problem-solving by synthesizing operational data and implementing innovative, scalable solutions.&nbsp;</p><br><br> <p>• Lead, manage, and develop multidisciplinary teams across Express Product, Customer Service, and operational interfaces, ensuring clear accountability and performance ownership.</p><br><br> <p>• Set performance objectives, conduct regular reviews, and drive alignment across Customer Service, Operations, and Commercial stakeholders.</p><br><br> <p>• Foster a strong coaching culture through continuous feedback, mentoring, and capability development.</p><br><br> <p>• Manage employee performance, counseling, and disciplinary processes in line with company policies.</p><br><br> <p>• Ensure compliance with all HR, Health &amp; Safety, Security, and corporate governance requirements.</p><br><br> <p>• Promote Aramex culture, leadership standards, and organizational values across all managed teams.</p><br><br> <p>• Lead and govern the U.S. Embassy (CGI project) local operations, including responsibility for staffing, performance management, attendance discipline, and service conduct of all assigned personnel reporting into the project.</p><br><br> <p>• Ensure full compliance with client-specific protocols, security requirements, and service standards, acting as the primary escalation and decision authority at the local level.&nbsp;</p><br><br> <p>• Own and govern customer experience strategy for Express services, ensuring high satisfaction, loyalty, and retention.</p><br><br> <p>• Lead initiatives to continuously improve the quality and effectiveness of customer interactions across all service channels.</p><br><br> <p>• Oversee customer escalations, complaints resolution, claims validation, and compensation governance, acting as the escalation authority for high-risk cases.</p><br><br> <br> <br>Job Requirements - Experience and Education <br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Overview</strong><br><p><span>InSite are urban designers, planners and landscape architects who share a love for the craft of designing the built environment and consist of a diverse studio of designers from around the world. We are a diverse studio of designers from around the world with studios in Abu Dhabi, Dubai and Doha. InSite is a unique division of KEO International Consultants, a firm with over a half century of delivering projects throughout the Gulf and a proud legacy to match. &nbsp;We engage at the human scale when creating our places.&nbsp; Each is interrogated from a collaborative viewpoint, tailored to client’s needs and ensuring sensitivity to the unique ecologies, cultures and the communities that we engage with.</span></p><br> <br><strong>Responsibilities</strong><br><p><span><span><span><span><span><span>Our newest opportunity is for a talented <strong>Senior/Lead Electrical Design Engineer</strong> to join our team based in Amman, Jordan. </span></span></span></span></span><span><span><span>This critical role will work as part of the <span>InSite</span> team, developing electric designs across major Landscape and Urban projects across different project design stages.&nbsp;</span></span></span></span></p><br><p><span><span><span>We envisage success in this role to include:</span></span></span></p><br><ul><li><span><span><span>Preparing and reviewing </span><span>the design of </span><span>p</span><span>ower distribution </span><span>infrastructure </span><span>(Medium and Low Voltage distribution)</span><span>.</span></span></span></li><li><span><span><span>Preparing and reviewing </span><span>the design of </span><span>l</span><span>ighting </span><span>d</span><span>esign (</span><span>streetlight</span><span>)</span><span>.</span></span></span></li></ul><ul><li><span><span><span>Ensuring all calculations are prepared </span><span>in accordance with</span><span> the requirements of the Authority Standards and Codes of Practice as per the project location and requirements.</span></span></span></li><li><span><span><span>Coordination and day-to-day coaching to junior staff within this discipline. </span></span></span></li><li><span><span><span>Coordinating and giving technical guidance to CAD Technicians / BIM Technicians to produce drawings and models.</span></span></span></li><li><span><span><span>Preparing and reviewing technical reports, design drawings, and other deliverables.</span></span></span></li><li><span><span><span>Manage the discipline’s team.</span></span></span></li></ul><ul><li><span><span><span>Monitoring the technical quality of the projects to ensure that the projects delivered to Clients are of the highest technical quality and engineering practice standard.</span></span></span></li><li><span><span><span>Coordinating with other disciplines to achieve a fully integrated design.</span></span></span></li><li><span><span><span>Liaising with the Client and Authority representatives to obtain design approvals, as necessary.</span></span></span></li><li><span><span><span>Providing</span><span> discipline’s input for technical proposals for submission to external parties.</span></span></span></li></ul> <br><strong>Qualifications</strong><br><p><span><span><span>To be successful in this dynamic opportunity, we envision that you will have a minimum of a </span><span>bachelor’s degree in Electrical Engineering</span><span> and more than 10 years of experience in a similar position. Having a membership of a professional institution is desirable.  </span></span></span></p><br><p><span><span><span>Furthermore, you should </span><span>demonstrate</span><span>:</span></span></span></p><br><ul><li><span><span><span>Proven experience in the infrastructure electric design.</span></span></span></li><li><span><span><span>Experience with </span><span>Dialux</span><span>, </span><span>ETAP</span><span> and other power systems software is an advantage.</span></span></span></li><li><span><span><span>Proficiency</span><span> in software such as Autodesk AutoCAD and MS Office.</span></span></span></li><li><span><span><span>Knowledge in BIM and AutoCAD Civil 3D is an advantage.</span></span></span></li></ul><ul><li><span><span><span>Solid written and verbal communication skills in English</span><span>.</span></span></span></li></ul><span>InSite International is a KEO Allied Practice.</span><br><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span><br><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 57th largest global architecture firm and the #1 Firm in the Middle East Region in their 2023 WA100 Survey.</span><br><span>We invite you to join us. Why?</span><br><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics.</span><br><span>You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards, mentoring and coaching programs and extensive in-house on demand learning courses.</span><br><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.&nbsp;</span><br><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.&nbsp;</span><br> </div>

<p><br></p><p>What you'll be doing</p><p><strong>Leadership, Coaching &amp; Team Engagement</strong></p><ul><li>Lead, coach, and engage a team of customer care consultants and senior consultants, fostering a culture of ownership, accountability, and continuous improvement .</li><li>Create a high-energy, resilient team environment capable of operating effectively under pressure and during peak periods.</li><li>Conduct regular one-to-ones, performance reviews, and structured feedback sessions aligned with individual development plans (IDPs).</li><li>Act as a role model for luxury communication standards , professionalism, and customer-centric leadership.</li></ul><p><strong>Performance Management &amp; KPI Ownership</strong></p><ul><li>Own and drive key operational and commercial KPIs including SLA, productivity, quality, resolution rates, CSAT, conversion, and sales contribution .</li><li>Use data and insights to proactively identify performance gaps, root causes, and improvement opportunities.</li><li>Design and implement corrective action plans to improve results and customer outcomes.</li><li>Ensure consistent adherence to brand tone of voice, service standards, and experience guidelines across all channels.</li></ul><p><strong>Commercial Mindset &amp; Sales Enablement</strong></p><ul><li>Drive a selling-in-service mindset , ensuring teams confidently identify and act on upsell, cross-sell, and assisted sales opportunities.</li><li>Support revenue-generating initiatives such as Pay-by-Link, assisted checkout, and campaign execution .</li><li>Balance service excellence with commercial outcomes, contributing directly to customer lifetime value and retention .</li></ul><p><strong>AI, Automation &amp; Digital Enablement</strong></p><ul><li>Actively support and adopt AI-enabled tools , automation initiatives, and chatbot / conversational flow designs.</li><li>Partner with CX, Digital, and AI teams to:</li><ul><li>Improve deflection and self-service journeys</li><li>Reduce repetitive contacts</li><li>Enhance agent productivity through technology</li></ul><li>Champion change management and ensure teams are trained, confident, and engaged with new digital capabilities.</li></ul><p><strong>Stakeholder &amp; Brand Management</strong></p><ul><li>Collaborate closely with multiple brands, retail teams, e-commerce, digital, and operations stakeholders to align on priorities and customer journeys.</li><li>Manage escalations professionally while protecting brand equity and customer trust.</li><li>Act as a key bridge between frontline execution and strategic CX initiatives.</li></ul><p><strong>Reporting, Insights &amp; Continuous Improvement</strong></p><ul><li>Prepare and deliver accurate weekly and monthly performance reports , supported by data-driven insights.</li><li>Analyze customer trends, complaints, VOC feedback, and operational data to recommend improvements.</li><li>Proactively flag systemic issues and contribute to process optimization and journey simplification initiatives.</li></ul><p>What you ll need to succeed</p><p><strong>Experience &amp; Background</strong></p><ul><li>Proven experience in customer care or contact center operations, with prior supervisory or team leadership experience .</li><li>Experience in luxury retail, beauty, fashion, or e-commerce is a strong advantage.</li><li>Demonstrated ability to lead teams in a high-volume, fast-paced environment .</li></ul><p><strong>Capabilities &amp; Skillset</strong></p><ul><li>Strong leadership presence with excellent coaching, communication, and engagement skills.</li><li>Solid understanding of performance management, KPIs, SLAs, and quality frameworks .</li><li>Strong commercial awareness with the ability to drive sales through service.</li><li>High analytical capability with confidence in reporting, data interpretation, and decision-making.</li><li>Exposure to or strong interest in AI, automation, chatbot journeys, and digital CX transformation .</li><li>Hands-on knowledge of Genesys, Salesforce Service Cloud (SFSC), and Sprinklr is a strong plus.</li><li>Exceptional written and verbal communication skills aligned with luxury brand standards .</li></ul><p>What we can offer you</p><p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p><p>We Invite All Applicants to Apply</p><p>It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience in customer care or contact center operations, with prior supervisory or team leadership experience .</li><li>Experience in luxury retail, beauty, fashion, or e-commerce is a strong advantage.</li><li>Demonstrated ability to lead teams in a high-volume, fast-paced environment .</li><li>Strong leadership presence with excellent coaching, communication, and engagement skills.</li><li>Solid understanding of performance management, KPIs, SLAs, and quality frameworks .</li><li>Strong commercial awareness with the ability to drive sales through service.</li><li>High analytical capability with confidence in reporting, data interpretation, and decision-making.</li><li>Exposure to or strong interest in AI, automation, chatbot journeys, and digital CX transformation .</li><li>Hands-on knowledge of Genesys, Salesforce Service Cloud (SFSC), and Sprinklr is a strong plus.</li><li>Exceptional written and verbal communication skills aligned with luxury brand standards .</li></ul>

<p>Employment Type: Permanent Contract Duration: Why you will love working here At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive. Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives. With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry. Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies. We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you. We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!</p><p>About the team you are joining Reporting to the Head, Safety, you will be responsible for driving activities in the MENA Region to support continuous improvement in regional aviation safety. Specifically, you will utilize centrally-coordinated IATA policies and procedures to support advancements in regional safety performance; will take a proactive role to identify emerging, regional issues impacting aviation safety and, collaborating with centrally-located IATA experts, determine whether these issues are systemic or local in nature; lead the delivery of regional safety initiatives to support capacity building across industry. You will interface with the regional ICAO office, regulators and other regional associations on safety and regulatory matters. This includes representing IATA in various activity groups to ensure the positions of IATA are reflected in consultations and regional activities. You will support initiatives to enhance safety throughout the region by influencing a network of high-level contacts within airlines, government authorities, relevant stakeholder groups, air navigation service providers, airports.</p><p>What your day would be like - Leverage the IATA Safety Strategy to deliver on safety priorities, identified though IATA safety management activities and/or IATA governance groups, to achieve the timely implementation of IATA global programs or locally targeted action plans across MENA. - Identify, develop activities, and deliver safety improvement programs aimed to rectify any safety deficiencies within the region collaborating with governments, airlines, ANSPs and airports utilizing regional aviation safety forums. This may include the development of country specific safety strategies. - Engage stakeholders, and actively promote, the IATA Safety Strategy around the three strategic goals relating to Safety Leadership, Safety Risk and Safety Connect to drive the: - evolution of safety culture and reporting; - identification, analysis, and prioritization of safety risks utilizing data-driven insights from IATA GADM and other data-sharing programs; - growth of a safety community, connecting all IATA airlines, across the region. - Support promotion, and engagement, with the IATA Operational Safety Audit (IOSA) program. - Coordinate airline input during regional ICAO/CAA rule-making and standard-setting processes. - Respond to tactical issues arising in day-to-day operations in the region as well as provide information and support to IATA member airlines during periods of disruption/ contingency operations. - Contribute to the commercial strategy and targets assigned to the region by promoting IATA products and services.</p><p><strong>Desired Candidate Profile</strong></p><p>We would love to hear from you if - Extensive aviation experience in positions involving safety, operations, certification and/or regulation of civil air transport operations. - A high degree of analytical skill and technical knowledge with exposure to ICAO standards and recommended practices, and industry best practices. - An understanding of air safety investigation and/or risk-based airline auditing in a multidisciplinary environment would be beneficial. - Comprehensive understanding of safety information sharing programs and data management methodology. - Comfortable to perform under pressure to deliver outcomes upon clearly defined timelines. - Confident to report regularly to core safety team on progress made, and challenges experienced, against pre-determined metrics for agreed objectives. - Ability to deal with member airlines at a technical, safety and operational level with a positive approach to problem solving. - Ability to effectively advocate across a wide range of aviation stakeholders promoting IATA activities. - Diplomacy in relationships with contacts in government and other key organizations. - Fluency in English, knowledge of other languages will be an asset. Travel Required: 15% Travel Required: 15 Learn more about IATA s role in the industry, our benefits, and the team at iata/careers/ . We are looking forward to hearing from you!</p>

<div><span style="font-size: 11px;">UNICEF’s Child Protection and Migration Practice- Prevention of Harmful Practices unit is seeking an individual consultant to conduct an evidence synthesis and produce an evidence-informed advocacy framework on child marriage among Roma communities in the ECA region, with a focus on Bosnia and Herzegovina, Montenegro, Serbia, North Macedonia and Turkey.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">This assignment has three sequential and mutually reinforcing outputs. First, the consultant will conduct a systematic scoping review establishing the evidence base on the prevalence, drivers, consequences, and dynamics of child marriage among Roma communities across the four countries; document the interventions that have been implemented and the evidence of what works; and identify key evidence and data gaps — in particular the widespread absence of ethnicity-disaggregated data. Second, drawing directly on the scoping review findings, the consultant will develop a zero-draft Regional Framework on Child Marriage among Roma Communities in ECA, providing a shared analytical foundation and theory of change to be validated through national stakeholder consultations and a Regional Workshop bringing together UNICEF Country Offices, national governments, and Roma civil society and women's organisations. Third, the consultant will draft a Policy Paper translating the validated Regional Framework into a focused, evidence-based advocacy document directed at the EU Child Guarantee and its National Action Plans, the EU Roma Strategic Framework 2020–2030 mid-term review, the European Social Fund Plus (ESF+), and related financing and accountability instruments — accompanied by a concise advocacy summary for direct engagement with EU institutions and other partners.</span></div><div><span style="font-size: 11px;"><br></span></div><div><br></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Minimum requirements: (Years of Experience/ Knowledge/Expertise/Skills )</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Education: Advanced university degree (Master's or above) in public health, sociology, anthropology, international development, gender studies, social sciences, or a related field.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Work Experience: Minimum 5 years of progressively responsible experience in conducting systematic reviews, scoping reviews, evidence syntheses, or mixed-methods research on child protection, gender, adolescent wellbeing, harmful practices, or related areas.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Demonstrated experience producing high-quality research reports, evidence syntheses, and policy-oriented or advocacy documents suitable for institutional and government audiences.</span></div><div><span style="font-size: 11px;">Experience working with UN agencies, international organizations, governments, or research institutions.</span></div><div><span style="font-size: 11px;">Familiarity with evidence on child marriage, gender equality, social exclusion, and human rights is required.</span></div><div><span style="font-size: 11px;">Language Requirements: Fluency in English (written and spoken) is required.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Knowledge/Expertise/Skills:</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Experience in systematic and scoping review methodologies, including PRISMA-ScR.</span></div><div><span style="font-size: 11px;">Experience with literature searching, screening, quality appraisal, and data extraction.</span></div><div><span style="font-size: 11px;">Familiarity with reference management software (EndNote, Zotero, Mendeley) and evidence synthesis tools.</span></div><div><span style="font-size: 11px;">Excellent analytical and writing skills, with demonstrated ability to translate evidence into policy- and advocacy-oriented products.</span></div><div><span style="font-size: 11px;">Strong understanding of child marriage, gender inequality, intersectionality, social exclusion, and Roma rights.</span></div><div><span style="font-size: 11px;">Ability to synthesize qualitative and quantitative evidence and identify research gaps.</span></div><div><span style="font-size: 11px;">Strong organizational skills and ability to deliver high-quality outputs under tight deadlines.</span></div><div><span style="font-size: 11px;">Excellent communication and collaboration skills, including experience working remotely with multidisciplinary teams.</span></div><div><span style="font-size: 11px;">Desirables: Experience working on issues affecting marginalized populations, including Roma communities, ethnic minorities, or socially excluded groups, preferably in Eastern Europe and Central Asia.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">NB: Applicants should submit a technical proposal based on the proposed TOR</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>For every Child, you demonstrate...</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values</span></div><div><br></div><p><strong>Desired Candidate Profile</strong></p><p>Advanced university degree (Master's or above) in public health, sociology, anthropology, international development, gender studies, social sciences, or a related field.</p><p>Minimum 5 years of progressively responsible experience in conducting systematic reviews, scoping reviews, evidence syntheses, or mixed-methods research on child protection, gender, adolescent wellbeing, harmful practices, or related areas.</p><ul><li>Demonstrated experience producing high-quality research reports, evidence syntheses, and policy-oriented or advocacy documents suitable for institutional and government audiences.</li><li>Experience working with UN agencies, international organizations, governments, or research institutions.</li><li>Familiarity with evidence on child marriage, gender equality, social exclusion, and human rights is required.</li></ul><p>Language Requirements: Fluency in English (written and spoken) is required.</p><p>Knowledge/Expertise/Skills:</p><ul><li>Experience in systematic and scoping review methodologies, including PRISMA-ScR.</li><li>Experience with literature searching, screening, quality appraisal, and data extraction.</li><li>Familiarity with reference management software (EndNote, Zotero, Mendeley) and evidence synthesis tools.</li><li>Excellent analytical and writing skills, with demonstrated ability to translate evidence into policy- and advocacy-oriented products.</li><li>Strong understanding of child marriage, gender inequality, intersectionality, social exclusion, and Roma rights.</li><li>Ability to synthesize qualitative and quantitative evidence and identify research gaps.</li><li>Strong organizational skills and ability to deliver high-quality outputs under tight deadlines.</li><li>Excellent communication and collaboration skills, including experience working remotely with multidisciplinary teams.</li></ul><p>Desirables:</p><ul><li>Experience working on issues affecting marginalized populations, including Roma communities, ethnic minorities, or socially excluded groups, preferably in Eastern Europe and Central Asia.</li></ul>

<p><h4>About us</h4> <p>Open builds AI that handles customer support for businesses where it actually matters, companies like MoneyGram, Mollie, TicketSwap, and More.com, running at scale, serving millions of people. We're backed by Y Combinator.</p> <p>We are guided by a set of values that define who we are and who we hire: customer obsession, high standards, and a genuine belief that great work, the kind that actually changes how a business operates, is worth doing properly.</p> <p>People are the operating system of everything we build. You'll own the full people function at Open, recruiting the best engineers, operators, and builders in the region, building the HR infrastructure that lets us scale without losing what makes us special, and shaping a culture where high standards are the norm. When we hire right and people thrive, it's because of you.</p> <p>This isn't a coordinator role or a process-management role. It's the job for someone who gets genuinely excited about finding world-class talent, can hold a sharp conversation with a senior engineer, and believes that culture is built one hire and one decision at a time.</p> <h4>What you'll do</h4> <ul> <li>Own the full-cycle, end-to-end recruiting process for all roles at Open, with a strong emphasis on technical hiring (engineering, infrastructure, AI/ML, and product)</li> <li>Act as a strategic hiring partner to every hiring manager, define role requirements, develop position profiles, and align on priorities and timelines before a single candidate is sourced</li> <li>Develop and execute targeted sourcing strategies across multiple channels, LinkedIn, referrals, communities, events, direct outreach, to proactively identify and engage top talent, including passive candidates</li> <li>Build strong candidate pipelines, assess and close top talent in a competitive market, and deliver an exceptional experience for candidates, interviewers, and hiring managers alike</li> <li>Design and continuously optimize a structured, efficient, and equitable interview process, improving consistency, speed, and candidate experience across every hire</li> <li>Track, analyze, and report on key recruiting metrics, pipeline health, time-to-fill, source effectiveness, and candidate experience, and share regular insights with leadership</li> <li>Manage the full employee lifecycle, pre-boarding, onboarding, offboarding, and everything in between, with a relentless focus on creating a seamless employee experience</li> <li>Own HR operations, employment contracts, payroll coordination, benefits administration, and build the processes and playbooks that let us scale without adding unnecessary overhead</li> <li>Design and operationalize performance management, review cycles, feedback frameworks, and calibration processes that help people grow and help the company maintain high standards</li> <li>Build and maintain people metrics dashboards, headcount, attrition, pipeline health, to give leadership real-time visibility into the state of the team</li> <li>Lead engagement initiatives, surveys, learning & development programs, culture-building activities, that make Open a place where high performers want to stay</li> <li>Ensure full compliance with Jordanian labor law, maintain accurate employee records, support audits, and keep the organization aligned with legal and regulatory requirements</li> </ul> <h4>Requirements</h4> <h4>What you'll bring</h4> <ul> <li>7+ years of full-cycle recruiting experience in a high-growth tech environment, with a proven track record of closing senior and technical hires</li> <li>Demonstrated ability to develop and execute recruiting strategies aligned to business objectives, not just fill requisitions, but build pipelines before they're needed</li> <li>Deep understanding of technical roles, you can hold a real conversation with an engineering hiring manager about backend systems, AI/ML infrastructure, or product architecture</li> <li>A well-established network in the regional tech talent ecosystem, and the ability to navigate ambiguity to identify and close exceptional candidates in a competitive market</li> <li>Data-driven approach to recruiting, you track pipeline health, time-to-fill, and source effectiveness, and you use the data to make decisions, not just reports</li> <li>Strong cross-functional collaboration skills, exceptional communication, relationship-building, and the ability to manage shifting priorities across multiple stakeholders at once</li> <li>Hands-on ownership of HR operations, employment contracts, payroll coordination, benefits administration, with a systems-thinker mindset for continuous process improvement</li> <li>Experience designing and running performance management processes in a startup environment, review cycles, calibration, feedback frameworks</li> <li>Working knowledge of operating countries labor law and HR compliance requirements</li> <li>Fluent English, written and spoken, with strong written communication skills for outreach, documentation, and internal comms</li> <li>Experience with ATS platforms (Workable, Ashby, Greenhouse, or similar) and LinkedIn Recruiter</li> <li>Experience scaling people functions and recruiting teams during rapid company growth</li> </ul> <h4>Benefits</h4> <ul> <li>Statutory health insurance coverage</li> <li>Supportive, collaborative startup culture</li> <li>Shape the culture from day one. You won't be joining an existing people function — you'll be building it. That means the values, the rituals, the hiring bar, and the environment people work in are yours to define. For the right person, that's the opportunity of a career.</li> </ul></p><p></p>

<p><h4>About us</h4> <p>Open builds AI that handles customer support for businesses where it actually matters, companies like MoneyGram, Mollie, TicketSwap, and More.com, running at scale, serving millions of people. We're backed by Y Combinator.</p> <p>We are guided by a set of values that define who we are and who we hire: customer obsession, high standards, and a genuine belief that great work, the kind that actually changes how a business operates, is worth doing properly.</p> <p>People are the operating system of everything we build. You'll own the full people function at Open, recruiting the best engineers, operators, and builders in the region, building the HR infrastructure that lets us scale without losing what makes us special, and shaping a culture where high standards are the norm. When we hire right and people thrive, it's because of you.</p> <p>This isn't a coordinator role or a process-management role. It's the job for someone who gets genuinely excited about finding world-class talent, can hold a sharp conversation with a senior engineer, and believes that culture is built one hire and one decision at a time.</p> <h4>What you'll do</h4> <ul> <li>Own the full-cycle, end-to-end recruiting process for all roles at Open, with a strong emphasis on technical hiring (engineering, infrastructure, AI/ML, and product)</li> <li>Act as a strategic hiring partner to every hiring manager, define role requirements, develop position profiles, and align on priorities and timelines before a single candidate is sourced</li> <li>Develop and execute targeted sourcing strategies across multiple channels, LinkedIn, referrals, communities, events, direct outreach, to proactively identify and engage top talent, including passive candidates</li> <li>Build strong candidate pipelines, assess and close top talent in a competitive market, and deliver an exceptional experience for candidates, interviewers, and hiring managers alike</li> <li>Design and continuously optimize a structured, efficient, and equitable interview process, improving consistency, speed, and candidate experience across every hire</li> <li>Track, analyze, and report on key recruiting metrics, pipeline health, time-to-fill, source effectiveness, and candidate experience, and share regular insights with leadership</li> <li>Manage the full employee lifecycle, pre-boarding, onboarding, offboarding, and everything in between, with a relentless focus on creating a seamless employee experience</li> <li>Own HR operations, employment contracts, payroll coordination, benefits administration, and build the processes and playbooks that let us scale without adding unnecessary overhead</li> <li>Design and operationalize performance management, review cycles, feedback frameworks, and calibration processes that help people grow and help the company maintain high standards</li> <li>Build and maintain people metrics dashboards, headcount, attrition, pipeline health, to give leadership real-time visibility into the state of the team</li> <li>Lead engagement initiatives, surveys, learning & development programs, culture-building activities, that make Open a place where high performers want to stay</li> <li>Ensure full compliance with Jordanian labor law, maintain accurate employee records, support audits, and keep the organization aligned with legal and regulatory requirements</li> </ul> <h4>Requirements</h4> <h4>What you'll bring</h4> <ul> <li>7+ years of full-cycle recruiting experience in a high-growth tech environment, with a proven track record of closing senior and technical hires</li> <li>Demonstrated ability to develop and execute recruiting strategies aligned to business objectives, not just fill requisitions, but build pipelines before they're needed</li> <li>Deep understanding of technical roles, you can hold a real conversation with an engineering hiring manager about backend systems, AI/ML infrastructure, or product architecture</li> <li>A well-established network in the regional tech talent ecosystem, and the ability to navigate ambiguity to identify and close exceptional candidates in a competitive market</li> <li>Data-driven approach to recruiting, you track pipeline health, time-to-fill, and source effectiveness, and you use the data to make decisions, not just reports</li> <li>Strong cross-functional collaboration skills, exceptional communication, relationship-building, and the ability to manage shifting priorities across multiple stakeholders at once</li> <li>Hands-on ownership of HR operations, employment contracts, payroll coordination, benefits administration, with a systems-thinker mindset for continuous process improvement</li> <li>Experience designing and running performance management processes in a startup environment, review cycles, calibration, feedback frameworks</li> <li>Working knowledge of operating countries labor law and HR compliance requirements</li> <li>Fluent English, written and spoken, with strong written communication skills for outreach, documentation, and internal comms</li> <li>Experience with ATS platforms (Workable, Ashby, Greenhouse, or similar) and LinkedIn Recruiter</li> <li>Experience scaling people functions and recruiting teams during rapid company growth</li> </ul> <h4>Benefits</h4> <ul> <li>Statutory health insurance coverage</li> <li>Supportive, collaborative startup culture</li> <li>Shape the culture from day one. You won't be joining an existing people function — you'll be building it. That means the values, the rituals, the hiring bar, and the environment people work in are yours to define. For the right person, that's the opportunity of a career.</li> </ul></p><p></p>

<p><h4>About us</h4> <p>Open builds AI that handles customer support for businesses where it actually matters, companies like MoneyGram, Mollie, TicketSwap, and More.com, running at scale, serving millions of people. We're backed by Y Combinator.</p> <p>We are guided by a set of values that define who we are and who we hire: <strong>Customer obsession, high standards,</strong> and a genuine belief that great work, the kind that actually changes how a business operates, is worth doing properly.</p> <p>People are the operating system of everything we build. You'll own the full people function at Open, recruiting the best engineers, operators, and builders in the region, building the HR infrastructure that lets us scale without losing what makes us special, and shaping a culture where high standards are the norm. When we hire right and people thrive, it's because of you.</p> <p>This isn't a coordinator role or a process-management role. It's the job for someone who gets genuinely excited about finding world-class talent, can hold a sharp conversation with a senior engineer, and believes that culture is built one hire and one decision at a time.</p> <h4>What you'll do</h4> <ul> <li>Own the full-cycle, end-to-end recruiting process for all roles at Open, with a strong emphasis on technical hiring (engineering, infrastructure, AI/ML, and product)</li> <li>Act as a strategic hiring partner to every hiring manager, define role requirements, develop position profiles, and align on priorities and timelines before a single candidate is sourced</li> <li>Develop and execute targeted sourcing strategies across multiple channels, LinkedIn, referrals, communities, events, direct outreach, to proactively identify and engage top talent, including passive candidates</li> <li>Build strong candidate pipelines, assess and close top talent in a competitive market, and deliver an exceptional experience for candidates, interviewers, and hiring managers alike</li> <li>Design and continuously optimize a structured, efficient, and equitable interview process, improving consistency, speed, and candidate experience across every hire</li> <li>Track, analyze, and report on key recruiting metrics, pipeline health, time-to-fill, source effectiveness, and candidate experience, and share regular insights with leadership</li> <li>Manage the full employee lifecycle, pre-boarding, onboarding, offboarding, and everything in between, with a relentless focus on creating a seamless employee experience</li> <li>Own HR operations, employment contracts, payroll coordination, benefits administration, and build the processes and playbooks that let us scale without adding unnecessary overhead</li> <li>Design and operationalize performance management, review cycles, feedback frameworks, and calibration processes that help people grow and help the company maintain high standards</li> <li>Build and maintain People metrics dashboards, headcount, attrition, pipeline health, to give leadership real-time visibility into the state of the team</li> <li>Lead engagement initiatives, surveys, learning & development programs, culture-building activities, that make Open a place where high performers want to stay</li> <li>Ensure full compliance with Jordanian labor law, maintain accurate employee records, support audits, and keep the organization aligned with legal and regulatory requirements</li> </ul> <h4>Requirements</h4> <p><strong>What you'll bring</strong></p> <ul> <li>7+ years of full-cycle recruiting experience in a high-growth tech environment, with a proven track record of closing senior and technical hires</li> <li>Demonstrated ability to develop and execute recruiting strategies aligned to business objectives, not just fill requisitions, but build pipelines before they're needed</li> <li>Deep understanding of technical roles, you can hold a real conversation with an engineering hiring manager about backend systems, AI/ML infrastructure, or product architecture</li> <li>A well-established network in the regional tech talent ecosystem, and the ability to navigate ambiguity to identify and close exceptional candidates in a competitive market</li> <li>Data-driven approach to recruiting, you track pipeline health, time-to-fill, and source effectiveness, and you use the data to make decisions, not just reports</li> <li>Strong cross-functional collaboration skills, exceptional communication, relationship-building, and the ability to manage shifting priorities across multiple stakeholders at once</li> <li>Hands-on ownership of HR operations, employment contracts, payroll coordination, benefits administration, with a systems-thinker mindset for continuous process improvement</li> <li>Experience designing and running performance management processes in a startup environment, review cycles, calibration, feedback frameworks</li> <li>Working knowledge of operating countries labor law and HR compliance requirements</li> <li>Fluent English, written and spoken, with strong written communication skills for outreach, documentation, and internal comms</li> <li>Experience with ATS platforms (Workable, Ashby, Greenhouse, or similar) and LinkedIn Recruiter</li> <li>Experience scaling people functions and recruiting teams during rapid company growth</li> </ul> <h4>Benefits</h4> <ul> <li>Statutory health insurance coverage</li> <li>Supportive, collaborative startup culture</li> <li>Shape the culture from day one. You won't be joining an existing people function — you'll be building it. That means the values, the rituals, the hiring bar, and the environment people work in are yours to define. For the right person, that's the opportunity of a career.</li> </ul></p><p></p>