وظائف مساعد مدير في الأردن (أغسطس 2026)

Naukri Gulf

Principal Performance Marketing Specialist

On-site - الأردن - Cairo ١٥ يونيو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job description <div> <div> Proudly recognized as a Great Place to Work , we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived by buyers, analysts, media, and the broader market is a strategic asset. This role owns that perception. We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we re more than just communicators we re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary! Meet the team! The Marketing team is a collaborative group of professionals dedicated to driving business growth, strengthening brand presence, and enhancing customer engagement. Through strategic planning, integrated campaign execution, and data-driven decision-making, the team delivers impactful initiatives that support revenue objectives, generate market demand, and contribute to the company's overall success. By combining creativity, innovation, and analytical thinking, the team continuously adapts to evolving market trends, optimizes performance, and creates meaningful business outcomes that advance organizational goals. As Principal Performance Marketing Specialist, you will be responsible for building and optimizing high-performance demand generation programs that convert paid and organic activity into qualified pipeline and revenue for Unifonic. You act as a subject-matter expert within the growth team, helping define channel strategy, improving performance across acquisition and conversion, and ensuring campaigns are data-driven, efficient, and scalable. You partner closely with Marketing Operations, Product Marketing, and Sales to turn demand into qualified pipeline and revenue. Help us shape the future of communication by: <ul> <li> Designing and optimizing full-funnel campaigns across paid search, paid social, display, and retargeting channels. </li> <li> Focusing on pipeline efficiency (CPL, CPA, cost per opportunity) rather than vanity metrics like clicks or impressions. </li> <li> Supporting account-based and intent-driven campaigns targeting key enterprise segments in MENA. </li> <li> Continuously testing and optimizing bidding strategies, audiences, and creatives to improve ROI. </li> </ul> <ul> <li> Supporting organic search strategy, including SEO and generative engine optimization (GEO). </li> <li> Improving landing page performance and conversion rates in collaboration with Web and Product teams. </li> <li> Contributing to technical and content SEO initiatives that improve organic pipeline over time. </li> </ul> <ul> <li> Optimizing inbound lead flows and nurture journeys using marketing automation platforms. </li> <li> Supporting lead scoring, routing, and lifecycle definitions in partnership with Marketing Operations and Sales. </li> <li> Ensuring accurate tracking and attribution across all funnel stages from first touch to opportunity. </li> </ul> </div> </div> Job requirements <div> <div> What you'll bring: <ul> <li> 6+ years of B2B performance or growth marketing experience in SaaS, platform, or enterprise tech environments. </li> <li> Strong hands-on experience managing paid media campaigns across Google Ads, LinkedIn, Meta, and programmatic platforms. </li> <li> Deep understanding of marketing automation, attribution, and funnel analytics. </li> <li> Proven ability to optimize campaigns based on data and performance insights. </li> <li> Experience working with SEO, CRO, and web analytics tools. </li> <li> Strong collaboration skills working with Sales, Marketing Ops, and Product Marketing teams. </li> <li> Experience in MENA markets is preferred; Arabic and English are a plus. </li> </ul> Craft & Toolkit: <ul> <li> Performance Marketing (Paid Search, Paid Social, Display) </li> <li> Demand Generation & Pipeline Growth </li> <li> Marketing Automation & Lead Nurturing </li> <li> SEO, GEO & Organic Growth </li> <li> Conversion Rate Optimization (CRO) </li> <li> Marketing Analytics & Attribution </li> <li> Campaign Performance Optimization </li> <li> Account-Based Marketing (ABM) </li> <li> CRM & Marketing Technology Platforms </li> <li> Budget Management & ROI Analysis </li> <li> A/B Testing & Experimentation </li> <li> Data Analysis & Reporting </li> <li> Funnel Management (MQL, SQL, Pipeline) </li> <li> Web Analytics (GA4, Tag Manager, etc.) </li> </ul> </div></div><div><div> </div> </div> <div> <div></div></div></div></section>

بيت.كوم

Operations Coordinator

On-site - الأردن ١٣ يونيو ٢٠٢٦

الإدارة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Title: AFCAP V: Jordan Operations Coordinator Belong, Connect, Grow, with KBR! Program Summary KBR’s Air Force Contract Augmentation Program (AFCAP) provides contingency and base operations support services to the U.S. Air Force and Coalition partners throughout Southwest Asia. Through AFCAP V, KBR delivers Southwest Asia Transient Aircraft Services (SWA TAS), Engineering Support Services (ESS), Non-Tactical Vehicle (NTV) Leasing, Large Area Maintenance Shelters (LAMS), Power Production, BOS-I, and a wide range of quality-of-life services that sustain daily base operations, mission readiness, and operational continuity in austere environments. Job Summary The Operations Coordinator is responsible for providing administrative, personnel, and host nation coordination support for the KBR AFCAP Program. Reporting directly to the Program Management, this position serves as the primary liaison between KBR personnel, Jordanian government agencies, and U.S. Government representatives to facilitate workforce administration, visa processing, residency requirements, work authorizations, and other host nation compliance activities. The Operations Coordinator plays a critical role in supporting the mobilization, onboarding, sustainment, and demobilization of project personnel while ensuring compliance with Jordanian regulations and contractual requirements. This position will work closely with Human Resources, Recruiting, Security, Finance, and Operations personnel to ensure timely completion of administrative actions that support uninterrupted mission execution. Due to the nature of the position and the requirement to interface with both U.S. and Jordanian government agencies, the candidate must possess dual citizenship (United States and Jordan) and reside locally within Jordan. Roles and Responsibilities • Maintain a ZERO Harm workplace by complying with all KBR safety policies and supporting a culture of safety and accountability. • Serve as the primary liaison between KBR, Jordanian government agencies, and U.S. Government representatives for administrative and personnel-related matters. • Coordinate and facilitate visa applications, residency permits, work permits, customs documentation, and other host nation requirements for project personnel. • Assist newly arriving personnel with registration requirements, local administrative processing, and host nation compliance activities. • Track and maintain personnel records, visa statuses, residency documentation, and expiration dates to ensure continuous compliance. • Coordinate appointments and interactions with local government offices, immigration authorities, and other external agencies as required. • Support employee onboarding and offboarding activities, including arrival coordination, administrative processing, and departure requirements. • Assist Site Management with workforce tracking, personnel accountability, and administrative reporting requirements. • Coordinate local transportation, lodging, and administrative support activities as required. • Support preparation and submission of project reports, personnel rosters, and administrative documentation. • Maintain effective communication with Human Resources, Recruiting, Security, Finance, and Operations personnel to support project requirements. • Assist employees in resolving administrative issues involving host nation processes and requirements. • Ensure sensitive personnel information is handled in accordance with company policies and applicable regulations. • Support contract mobilization, transition, and demobilization activities as required. • Maintain professional relationships with government officials, local authorities, and project stakeholders. • Perform additional administrative and operational support duties as assigned by the Site Manager and Program Management. Basic Qualifications · Dual Citizenship: United States and Jordan (Required) · Must currently reside in Jordan and be able to work off-base. · Minimum of 5 years of experience in administrative support, personnel coordination, government relations, or operations support. · Fluent in English and Arabic (reading, writing, and speaking). · Strong knowledge of Jordanian government processes related to visas, residency permits, and employment documentation. · Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). · Strong organizational, communication, and problem-solving skills. · Ability to manage multiple priorities and deadlines in a fast-paced environment. · Valid Jordanian driver's license. Preferred Qualifications · Experience working with immigration, residency, and labor-related government agencies in Jordan. · Familiarity with U.S. military operations and overseas contracting environments. · Previous experience supporting mobilization and deployment activities. · Experience with personnel accountability systems and administrative reporting. KBR Benefits KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development. </div>

بيت.كوم

Team Member (F&B Service) (199042)

On-site - الأردن ١٢ يونيو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About us, At the lowest point on earth, overlooking one of the world's most magical seas and one of the most spectacular natural and spiritual landscapes, at the shore of legendary Dead Sea sits the new Holiday Inn Resort Dead Sea - IHG Hotels & Resorts. Here you can relax and rejuvenate with the year-round sunshine, low humidity, ozone rich air and of course the healing mineral loaded waters of the Dead Sea itself. The hotel is just 70 km from Amman Queen Alia International Airport and 55km from the capital Amman. Guest staying at the Holiday Inn Resort Dead Sea will enjoy a fresh new family hotel with spacious rooms complete with a wide variety of leisure activities with free mini bar and free internet access. Job Scope As a Team Member, Food & Beverage Service, you will be responsible for delivering exceptional dining experiences by providing friendly, efficient, and professional service to our guests. Reporting directly to the Restaurant Manager (or their delegate), you will ensure that every guest enjoys outstanding hospitality while maintaining IHG service standards and contributing to the success of the Food & Beverage team. Your Responsibilities Will Include: <ul><li>Greet guests warmly and provide attentive, courteous, and personalized service throughout their dining experience.</li><li>Present menus, explain menu items, promotions, and beverage selections, and provide recommendations when required.</li><li>Take food and beverage orders accurately and ensure timely delivery of orders to guests.</li><li>Maintain thorough knowledge of menu offerings, ingredients, preparation methods, and allergens.</li><li>Ensure tables are properly set, cleaned, and maintained in accordance with hotel standards.</li><li>Monitor guest satisfaction throughout service and respond promptly to requests, concerns, or special requirements.</li><li>Process guest bills accurately and handle cashless or cash transactions according to hotel procedures.</li><li>Coordinate effectively with kitchen and bar teams to ensure smooth and efficient service.</li><li>Maintain cleanliness, hygiene, and safety standards within all restaurant and service areas.</li><li>Support hotel events, banquets, and special functions as required.</li><li>Promote IHG service culture by creating memorable experiences and building positive guest relationships.</li></ul>What we need from you <ul><li>Minimum 1–2 years of experience in Food & Beverage service, preferably within a hotel or upscale restaurant environment.</li><li>Strong customer service and communication skills with a passion for hospitality.</li><li>Good command of English; additional languages are considered an advantage.</li><li>Ability to work effectively in a fast-paced environment while maintaining attention to detail.</li><li>Professional appearance and positive attitude with excellent interpersonal skills.</li><li>Basic knowledge of food safety, hygiene, and service standards.</li><li>Ability to work flexible shifts, including weekends and public holidays.</li><li>A team-oriented mindset with a willingness to learn and grow within the hospitality industry.</li></ul>What you can expect from us We give our people everything they need to thrive — from a competitive salary that rewards your hard work, to a wide range of benefits designed to support your wellbeing and growth. Expect a full uniform, exceptional colleague room discounts, and industry-leading training and development programs. Our mission is to welcome everyone and build inclusive teams where we celebrate differences and encourage colleagues to bring their authentic selves to work. IHG provides equal employment opportunities to all applicants and employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. At IHG, we give every team member the Room to Belong, Grow, and Make a Difference — in a culture built on trust, collaboration, and respect. We also know that to work well, we must feel well — which is why our Wellbeing Framework supports your health, lifestyle, and workplace wellbeing. Join us and become part of a global family that’s passionate about delivering True Hospitality — for everyone, every time. </div>

بيت.كوم

Bellperson

On-site - الأردن ١٢ يونيو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About us, At the lowest point on earth, overlooking one of the world's most magical seas and one of the most spectacular natural and spiritual landscapes, at the shore of legendary Dead Sea sits the new Holiday Inn Resort Dead Sea - IHG Hotels & Resorts. Here you can relax and rejuvenate with the year-round sunshine, low humidity, ozone rich air and of course the healing mineral loaded waters of the Dead Sea itself. The hotel is just 70 km from Amman Queen Alia International Airport and 55km from the capital Amman. Guest staying at the Holiday Inn Resort Dead Sea will enjoy a fresh new family hotel with spacious rooms complete with a wide variety of leisure activities with free mini bar and free internet access. Job Scope As a Bellman, you will be one of the first and last colleagues our guests interact with during their stay. Reporting directly to the Front Office Manager (or their delegate), you will provide a warm welcome, assist with luggage handling, escort guests to their rooms, and deliver exceptional service that creates a memorable arrival and departure experience in line with IHG standards. Your Responsibilities Will Include: <ul><li>Welcome guests upon arrival and departure in a friendly, professional, and courteous manner.</li><li>Assist guests with luggage handling, storage, transportation, and delivery requests.</li><li>Escort guests to their rooms, explaining hotel facilities, services, and room features.</li><li>Provide accurate information regarding hotel outlets, facilities, operating hours, and local attractions.</li><li>Coordinate with Front Office and Concierge teams to ensure seamless guest arrivals and departures.</li><li>Respond promptly to guest requests and inquiries, ensuring timely follow-up and resolution.</li><li>Maintain cleanliness and organization of the lobby, entrance areas, luggage room, and bell desk.</li><li>Assist with transportation arrangements, taxi requests, and guest directions when required.</li><li>Handle guest belongings with care and maintain the highest level of professionalism and confidentiality.</li><li>Support VIP arrivals, group arrivals, and special events as directed by management.</li><li>Follow hotel safety, security, and emergency procedures at all times.</li><li>Promote a positive image of the hotel by delivering outstanding guest service and hospitality.</li></ul>What we need from you <ul><li>Previous experience in Front Office, Guest Services, Bell Service, or a customer-facing role is preferred.</li><li>Strong interpersonal and communication skills with a passion for hospitality.</li><li>Good command of English; additional languages are considered an advantage.</li><li>Knowledge of local attractions, transportation options, and guest service practices is preferred.</li><li>Ability to work flexible shifts, including weekends and public holidays.</li><li>Physically fit and able to lift, carry, and transport guest luggage safely.</li><li>Professional appearance and positive attitude with excellent customer service skills.</li><li>Ability to work effectively as part of a team in a fast-paced environment.</li><li>A proactive and guest-focused approach with strong attention to detail.</li></ul>What you can expect from us We give our people everything they need to thrive — from a competitive salary that rewards your hard work, to a wide range of benefits designed to support your wellbeing and growth. Expect a full uniform, exceptional colleague room discounts, and industry-leading training and development programs. Our mission is to welcome everyone and build inclusive teams where we celebrate differences and encourage colleagues to bring their authentic selves to work. IHG provides equal employment opportunities to all applicants and employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. At IHG, we give every team member the Room to Belong, Grow, and Make a Difference — in a culture built on trust, collaboration, and respect. We also know that to work well, we must feel well — which is why our Wellbeing Framework supports your health, lifestyle, and workplace wellbeing. Join us and become part of a global family that’s passionate about delivering True Hospitality — for everyone, every time. </div>

بيت.كوم

F&B Team Leader

On-site - الأردن ١٢ يونيو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About us, At the lowest point on earth, overlooking one of the world's most magical seas and one of the most spectacular natural and spiritual landscapes, at the shore of legendary Dead Sea sits the new Holiday Inn Resort Dead Sea - IHG Hotels & Resorts. Here you can relax and rejuvenate with the year-round sunshine, low humidity, ozone rich air and of course the healing mineral loaded waters of the Dead Sea itself. The hotel is just 70 km from Amman Queen Alia International Airport and 55km from the capital Amman. Guest staying at the Holiday Inn Resort Dead Sea will enjoy a fresh new family hotel with spacious rooms complete with a wide variety of leisure activities with free mini bar and free internet access. Job Scope As an F&B Captain / Outlet Team Leader, you will be responsible for supervising daily restaurant and outlet operations while ensuring exceptional guest experiences and service excellence. Reporting directly to the Restaurant Manager (or their delegate), you will lead and support the service team, coordinate operational activities, and ensure all food and beverage services are delivered in accordance with IHG standards. Your Responsibilities Will Include: <ul><li>Supervise and coordinate the daily operations of the assigned outlet to ensure smooth and efficient service.</li><li>Lead, motivate, and support Waiters, Waitresses, and other service colleagues to achieve service excellence.</li><li>Ensure all guests receive prompt, professional, and personalized service throughout their dining experience.</li><li>Conduct daily briefings, communicate operational updates, and assign duties to team members.</li><li>Monitor service standards and ensure compliance with hotel policies, brand standards, and food safety requirements.</li><li>Handle guest feedback, complaints, and special requests professionally, ensuring timely resolution and guest satisfaction.</li><li>Assist with table allocation, reservations, seating arrangements, and service flow management.</li><li>Support training and on-the-job coaching of team members to enhance service skills and product knowledge.</li><li>Monitor outlet cleanliness, setup, presentation, and readiness before, during, and after service periods.</li><li>Promote menu items, beverages, and special promotions while encouraging upselling opportunities.</li><li>Assist with inventory control, operating equipment monitoring, and outlet administration as required.</li><li>Coordinate closely with the Kitchen, Stewarding, and other operational departments to ensure seamless service delivery.</li></ul>What we need from you <ul><li>Minimum 2–3 years of Food & Beverage experience in a 4 or 5-star hotel or upscale restaurant environment.</li><li>At least 1 year of supervisory or team leadership experience within Food & Beverage operations.</li><li>Strong leadership, communication, and interpersonal skills.</li><li>Excellent guest service skills with a passion for creating memorable dining experiences.</li><li>Good knowledge of restaurant operations, food and beverage service standards, and hygiene practices.</li><li>Ability to manage multiple priorities and perform effectively in a fast-paced environment.</li><li>Good command of English; additional languages are considered an advantage.</li><li>Experience with restaurant POS systems and cash handling procedures is preferred.</li><li>Professional appearance, positive attitude, and strong problem-solving skills.</li><li>A proactive and results-oriented approach with a commitment to teamwork and operational excellence.</li></ul>What you can expect from us We give our people everything they need to thrive — from a competitive salary that rewards your hard work, to a wide range of benefits designed to support your wellbeing and growth. Expect a full uniform, exceptional colleague room discounts, and industry-leading training and development programs. Our mission is to welcome everyone and build inclusive teams where we celebrate differences and encourage colleagues to bring their authentic selves to work. IHG provides equal employment opportunities to all applicants and employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. At IHG, we give every team member the Room to Belong, Grow, and Make a Difference — in a culture built on trust, collaboration, and respect. We also know that to work well, we must feel well — which is why our Wellbeing Framework supports your health, lifestyle, and workplace wellbeing. Join us and become part of a global family that’s passionate about delivering True Hospitality — for everyone, every time. </div>

بيت.كوم

Attendant Health Club/Spa/Pool

On-site - الأردن ١٢ يونيو ٢٠٢٦

الأمن والسلامة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About us, At the lowest point on earth, overlooking one of the world's most magical seas and one of the most spectacular natural and spiritual landscapes, at the shore of legendary Dead Sea sits the new Holiday Inn Resort Dead Sea - IHG Hotels & Resorts. Here you can relax and rejuvenate with the year-round sunshine, low humidity, ozone rich air and of course the healing mineral loaded waters of the Dead Sea itself. The hotel is just 70 km from Amman Queen Alia International Airport and 55km from the capital Amman. Guest staying at the Holiday Inn Resort Dead Sea will enjoy a fresh new family hotel with spacious rooms complete with a wide variety of leisure activities with free mini bar and free internet access. Job Scope As a Lifeguard, you will be responsible for ensuring the safety and wellbeing of all guests using the resort’s swimming pools and recreational water facilities. Reporting directly to the Recreation Manager (or their delegate), you will actively monitor pool areas, enforce safety regulations, respond to emergencies, and provide exceptional guest service in line with IHG standards. Your Responsibilities Will Include: <ul><li>Maintain constant surveillance of all swimming pools and designated recreational areas to ensure guest safety at all times.</li><li>Respond quickly and effectively to emergencies, accidents, and rescue situations, administering first aid and CPR when required.</li><li>Enforce pool rules, safety procedures, and resort policies in a professional and courteous manner.</li><li>Conduct regular inspections of pool areas, rescue equipment, and safety devices to ensure operational readiness.</li><li>Provide guests with information regarding pool facilities, operating hours, and safety guidelines.</li><li>Assist in maintaining cleanliness, organization, and presentation standards around pool and recreation areas.</li><li>Report safety hazards, maintenance issues, and incidents promptly to management.</li><li>Complete incident and accident reports accurately and in a timely manner.</li><li>Support recreational activities and guest engagement initiatives when required.</li><li>Ensure compliance with hotel health, safety, hygiene, and environmental standards.</li><li>Promote a welcoming and positive atmosphere while delivering excellent guest service.</li></ul>What we need from you <ul><li>Valid Lifeguard Certification from a recognized training provider.</li><li>Current CPR, First Aid, and AED certifications.</li><li>Minimum 1 year of lifeguarding experience, preferably within a hotel, resort, waterpark, or recreational facility.</li><li>Strong swimming and water rescue skills with the ability to respond effectively in emergency situations.</li><li>Knowledge of pool safety procedures, rescue techniques, and emergency response protocols.</li><li>Good communication and interpersonal skills with a guest-focused attitude.</li><li>Ability to remain calm, alert, and professional under pressure.</li><li>Good command of English; Arabic is an advantage.</li><li>Physically fit and capable of working outdoors for extended periods.</li><li>A responsible, proactive, and safety-conscious approach to work.</li></ul>What you can expect from us We give our people everything they need to thrive — from a competitive salary that rewards your hard work, to a wide range of benefits designed to support your wellbeing and growth. Expect a full uniform, exceptional colleague room discounts, and industry-leading training and development programs. Our mission is to welcome everyone and build inclusive teams where we celebrate differences and encourage colleagues to bring their authentic selves to work. IHG provides equal employment opportunities to all applicants and employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. At IHG, we give every team member the Room to Belong, Grow, and Make a Difference — in a culture built on trust, collaboration, and respect. We also know that to work well, we must feel well — which is why our Wellbeing Framework supports your health, lifestyle, and workplace wellbeing. Join us and become part of a global family that’s passionate about delivering True Hospitality — for everyone, every time. </div>

بيت.كوم

Kitchen Intern

On-site - الأردن ١٢ يونيو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.  At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

بيت.كوم

Officer Security

On-site - الأردن ١٢ يونيو ٢٠٢٦

الأمن والسلامة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About us, At the lowest point on earth, overlooking one of the world's most magical seas and one of the most spectacular natural and spiritual landscapes, at the shore of legendary Dead Sea sits the new Holiday Inn Resort Dead Sea - IHG Hotels & Resorts. Here you can relax and rejuvenate with the year-round sunshine, low humidity, ozone rich air and of course the healing mineral loaded waters of the Dead Sea itself. The hotel is just 70 km from Amman Queen Alia International Airport and 55km from the capital Amman. Guest staying at the Holiday Inn Resort Dead Sea will enjoy a fresh new family hotel with spacious rooms complete with a wide variety of leisure activities with free mini bar and free internet access. Job Scope As a Security Agent, you will play a key role in maintaining a safe, secure, and welcoming environment for our guests, colleagues, visitors, and hotel assets. Reporting directly to the Security Manager (or their delegate), you will support daily security operations, monitor hotel premises, respond to incidents, and ensure compliance with safety and security procedures in line with IHG standards. Your Responsibilities Will Include: <ul><li>Conduct regular patrols of guest areas, public spaces, back-of-house facilities, parking areas, and hotel grounds to ensure safety and security.</li><li>Monitor security systems, including CCTV cameras, alarms, access control systems, and fire life safety equipment.</li><li>Respond promptly and professionally to emergencies, incidents, accidents, and guest or colleague concerns.</li><li>Control access to restricted areas and ensure compliance with hotel security procedures.</li><li>Prepare accurate incident, accident, and occurrence reports and maintain detailed security records.</li><li>Support fire, health, safety, and emergency response procedures, including evacuations and drills.</li><li>Assist guests and colleagues with safety-related matters while maintaining a professional and service-oriented approach.</li><li>Investigate security incidents and report findings to management as required.</li><li>Monitor contractor and visitor activities to ensure compliance with hotel policies and safety requirements.</li><li>Protect hotel assets and support loss prevention initiatives.</li><li>Maintain a visible security presence while delivering a positive guest experience.</li><li>Support other operational departments during special events, VIP visits, and high-occupancy periods.</li></ul>What we need from you <ul><li>Minimum 1–2 years of experience in Security, Safety, Military, Police, Civil Defense, or a related field, preferably within a hotel or hospitality environment.</li><li>Knowledge of security procedures, access control, emergency response, and incident reporting.</li><li>Strong observation, problem-solving, and decision-making skills.</li><li>Ability to remain calm and professional in emergency situations.</li><li>Good communication and interpersonal skills with a guest-focused attitude.</li><li>Basic computer skills and ability to prepare reports and maintain records.</li><li>Good command of English; Arabic is essential.</li><li>Physically fit and able to perform patrol duties throughout the property.</li><li>A high level of integrity, reliability, and professionalism.</li><li>Valid security, first aid, fire safety, or related certifications are considered an advantage.</li></ul>What you can expect from us We give our people everything they need to thrive — from a competitive salary that rewards your hard work, to a wide range of benefits designed to support your wellbeing and growth. Expect a full uniform, exceptional colleague room discounts, and industry-leading training and development programs. Our mission is to welcome everyone and build inclusive teams where we celebrate differences and encourage colleagues to bring their authentic selves to work. IHG provides equal employment opportunities to all applicants and employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. At IHG, we give every team member the Room to Belong, Grow, and Make a Difference — in a culture built on trust, collaboration, and respect. We also know that to work well, we must feel well — which is why our Wellbeing Framework supports your health, lifestyle, and workplace wellbeing. Join us and become part of a global family that’s passionate about delivering True Hospitality — for everyone, every time. </div>

بيت.كوم

Housekeeper Team Leader

On-site - الأردن ١٢ يونيو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About us, At the lowest point on earth, overlooking one of the world's most magical seas and one of the most spectacular natural and spiritual landscapes, at the shore of legendary Dead Sea sits the new Holiday Inn Resort Dead Sea - IHG Hotels & Resorts. Here you can relax and rejuvenate with the year-round sunshine, low humidity, ozone rich air and of course the healing mineral loaded waters of the Dead Sea itself. The hotel is just 70 km from Amman Queen Alia International Airport and 55km from the capital Amman. Guest staying at the Holiday Inn Resort Dead Sea will enjoy a fresh new family hotel with spacious rooms complete with a wide variety of leisure activities with free mini bar and free internet access. Job Scope As a Housekeeping Rooms Supervisor, you will play a vital role in maintaining the highest standards of cleanliness, presentation, and guest satisfaction throughout the hotel. Reporting directly to the Housekeeping Manager (or their delegate), you will supervise room attendants, inspect guest rooms and public areas, and ensure compliance with IHG brand standards and hotel procedures. Your Responsibilities Will Include: <ul><li>Supervise and coordinate the daily activities of Room Attendants and Housekeeping team members.</li><li>Inspect guest rooms, corridors, pantries, and assigned areas to ensure cleanliness, maintenance, and presentation standards are consistently achieved.</li><li>Monitor room status and coordinate closely with Front Office and Engineering to ensure timely room availability and maintenance follow-up.</li><li>Ensure all guest requests and housekeeping-related concerns are handled promptly and professionally.</li><li>Train, coach, and support team members to maintain high levels of performance and service excellence.</li><li>Conduct daily briefings and communicate operational priorities to the housekeeping team.</li><li>Monitor productivity, attendance, grooming, and compliance with hotel policies and procedures.</li><li>Report maintenance defects, safety hazards, and equipment issues to the relevant departments and follow up until completion.</li><li>Maintain proper stock levels of linen, guest supplies, and cleaning materials within assigned areas.</li><li>Ensure compliance with health, safety, hygiene, and environmental standards at all times.</li><li>Support special projects, deep cleaning programs, and hotel initiatives as assigned.</li><li>Promote a culture of teamwork, accountability, and exceptional guest service.</li></ul>What we need from you <ul><li>Minimum 2–3 years of housekeeping experience in a 4 or 5-star hotel, including at least 1 year in a supervisory role.</li><li>Strong knowledge of housekeeping operations, cleaning procedures, and hotel quality standards.</li><li>Excellent attention to detail with a passion for cleanliness and guest satisfaction.</li><li>Good leadership, coaching, and team management skills.</li><li>Ability to prioritize tasks, solve problems, and work effectively in a fast-paced environment.</li><li>Good communication skills in English; Arabic is an advantage.</li><li>Basic computer skills and familiarity with hotel systems are preferred.</li><li>Strong organizational skills with the ability to manage multiple priorities.</li><li>A positive attitude, professional appearance, and commitment to service excellence.</li></ul>What you can expect from us We give our people everything they need to thrive — from a competitive salary that rewards your hard work, to a wide range of benefits designed to support your wellbeing and growth. Expect a full uniform, exceptional colleague room discounts, and industry-leading training and development programs. Our mission is to welcome everyone and build inclusive teams where we celebrate differences and encourage colleagues to bring their authentic selves to work. IHG provides equal employment opportunities to all applicants and employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. At IHG, we give every team member the Room to Belong, Grow, and Make a Difference — in a culture built on trust, collaboration, and respect. We also know that to work well, we must feel well — which is why our Wellbeing Framework supports your health, lifestyle, and workplace wellbeing. Join us and become part of a global family that’s passionate about delivering True Hospitality — for everyone, every time. </div>

Naukri Gulf

Assistant Director of Loss Prevention

On-site - الأردن - Jordan ١١ يونيو ٢٠٢٦

الموارد البشرية

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> JOB SUMMARY Assists the Director of Loss Prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the security/loss prevention or related professional area. OR 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area. CORE WORK ACTIVITIES Managing Security/Loss Prevention Operations Assists in the development and implementation of emergency procedures. Collaborates with the Director of Loss Prevention on ways to continually improve departmental performance. Comply with policies on proper investigative procedures for loss of property assets. Maintain proper documentation of property patrols. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Implements action plans to monitor and control risk. Reports any procedure violations to the Director of Loss Prevention and appropriate management. Strives to improve service performance. Supervises security staff to effectively monitor and protect property assets. Performs duties of the Director of Loss Prevention in his/her absence. Leading Security/Loss Prevention Teams Assists Director of Loss Prevention in establishing guidelines and training so employees understand expectations and parameters. Celebrates successes and publicly recognizes the contributions of team members. Communicates critical information to Loss Prevention officers based on knowledge gained at pre- and post-convention meetings. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Encourages and builds mutual trust, respect, and cooperation among team members. Helps employees and guests obtain necessary medical attention on a timely basis. Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. Serves as a role model to demonstrate appropriate behaviors. Utilizes an "open door" policy. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Ensuring Exceptional Customer Service Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Meet quality standards and customer expectations on a daily basis. Handles guest problems and complaints effectively. Interacts with guests to obtain feedback on product quality and service levels. Provides services that are above and beyond for customer satisfaction and retention. Sets a positive example for guest relations. Conducting Human Resources Activities Assists in maintaining required OSHA programs and statistical data. Assists in the management of claims by ensuring proper procedures are followed and documented. Brings issues to the attention of the department manager and Human Resources as necessary. Report all employee accidents and guest liability incidents to Claims Reporting Service in a timely manner. Administer property policies fairly and consistently. Certify security staff in first aid and CPR. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Trains security staff to effectively monitor and protect property assets. Trains staff on proper patrol procedures.</div></section>

بيت.كوم

Human Resources Coordinator

On-site - الأردن ٦ يونيو ٢٠٢٦

الموارد البشرية

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Human Resources Coordinator Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

بيت.كوم

Chef de Partie

On-site - الأردن ٢ يونيو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

بيت.كوم

Demi Chef

On-site - الأردن ٢ يونيو ٢٠٢٦

المبيعات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.  At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

بيت.كوم

Commis A

On-site - الأردن ٢ يونيو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

بيت.كوم

Attendant

On-site - الأردن ٢ يونيو ٢٠٢٦

التعليم والتدريب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Key Deliverables and Responsibilities Planning & Organizing: <ol><li>Organization of the Telephone Department & FO Administration.</li><li>Ensuring staff are adhering to the “Welcome Charter” and the OSM.</li><li>Ensure all external and internal calls are answered as laid out in the OSM and ensure efficient connection with the correct person.</li><li>Be aware at all times of the whereabouts of the managers and where to contact them.</li><li>Monitor the logs of long distance calls, faxes and messages.</li><li>Co-ordinate communication within the hotel in the event of an emergency.</li><li>Prepare the weekly stores order and maintain stock levels.</li><li>Follows the grooming standards</li><li>Attend training classes as per schedule</li><li>Show fullest cooperation and respect within the team and other departments</li><li>Is aware of the daily activities and has product knowledge of all the hotel facilities</li></ol>Operations: <ol><li>To report to work within the requested time, prior to the commencement of duty, well-groomed and dressed to the uniform standard.</li><li>To demonstrate pride in the workplace with a high level commitment.</li><li>To treat all guests and colleagues in a polite and courteous manner at all times.  To give your full cooperation to all guests, and assist in a prompt, caring and helpful manner.</li><li>To anticipate guest’s needs wherever possible and react to these to enhance guest satisfaction.</li><li>To promote a helpful and professional image to the internal and external customer.</li><li>To ascertain a high degree of guest satisfaction (to receive zero complaints about your department).</li><li>To use guest names whenever appropriate.</li><li>To have a good knowledge of all the different types of rooms, hotel facilities, and hours of operation, restaurants, shops and function rooms.  To be well informed about special functions and events held in the hotel on a daily basis.</li><li>To be aware of the hotel management, their office location, role and availability.</li><li>To comply with the hotels legal requirements for fire, bomb threats and Health & Safety.</li><li>To attend all training sessions as required.</li><li>To keep your work areas clean and tidy at all times.</li><li>To be fully aware of the national history of area, places of interest, shopping areas, etc.</li><li>To maintain professional confidentiality and never disclose any secrets pertaining to the Company.</li><li>To carry out any reasonable duties as requested by a senior manager.</li><li>To conduct a daily briefing with your team and ensure a smooth hand-over between shifts.</li><li>To identify, plan and carry out any necessary training and maintain staff training logbooks.</li><li>Ensure all incoming and internal calls are answered as laid out in the standard and ensure efficient connection with the correct person.</li><li>To be aware at all times of the whereabouts of the managers and where to contact them.</li><li>To monitor the logs of long distance calls, faxes and messages.</li><li>Be conversant with the daily weather forecast.</li><li>Ensure that communication agents fill in the logbook daily and hand over to the next shift.</li><li>To report and follow up maintenance faults with the switchboard and related equipment.</li><li>To co-ordinate communication within the hotel in the event of an emergency.</li><li>To prepare a weekly schedule and time sheet.</li><li>To prepare the weekly stores order and maintain stock levels.</li></ol> Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. </div>

بيت.كوم

قائد فريق ضمان الجودة

On-site - الأردن ٢٢ يوليو ٢٠٢٦

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> قائد ضمان الجودة هو محترف فحص جودة عملي ينفذ مباشرةً وينسّق أنشطة الاختبار اليدوي والآلي لضمان أن المنتجات والخدمات المُقدمة تفي بمعايير الجودة المحددة. يكتب قائد ضمان الجودة حالات الاختبار ويشغلها، يبني أطر العمل الآلية ويحافظ عليها، يمتلك تسليم جميع قطع الاختبار، وهو مسؤول مباشرة عن نجاح اختبار قبول المستخدم (UAT) لكل مشروع. هذه وظيفة بدوام كامل تقارير إلى مدير الجودة. المرشحون المثاليون هم ممارسون تقنيون أقوياء يقودون بالقدوة، يستمتعون بحل المشكلات مباشرة، ويزدهرون في بيئات سريعة الإيقاع وتعاونية. المسؤوليات اليومية والشهرية • خبرة عملية في تصميم وكتابة وتنفيذ حالات الاختبار اليدوي والسيناريوهات والسكربتات الاختبارية التي تغطي الاختبارات الوظيفية، والتراجعيّة، والتكامل، والاختبار من البداية للنهاية. • إجراء اختبارات استكشافية، دخانية، وعقلانية قبل الإصدار للتحقق من البنى. • تصميم وتطوير والحفاظ على أطر الاختبار الآلية والسكربتات، وتشغيل مجموعات الاختبارات الآلية كجزء من دورات الاختبار اليومية. • كتابة ومراجعة كود الأتمتة، وتحسين تغطية الاختبار باستمرار ودمج الاختبارات الآلية في خطوط تكامل/استمرار الدمج (CI/CD). • تطوير، الحفاظ، وتحسين بنية اختبار الآلية لرفع الكفاءة والاعتمادية. • إعداد، الحفاظ، وتقديم جميع القطع الاختبارية لكل مشروع مُسلَّم، بما في ذلك خطط الاختبار، حالات الاختبار، بيانات الاختبار، مصفوفات التتبّع، تقارير تنفيذ الاختبار، تقارير العيوب، وتقارير ملخص الاختبار. • امتلاك وتحريك اختبار قبول المستخدم (UAT) من البداية إلى النهاية — التخطيط لدورات UAT، إعداد حالات واختبارات وبيئات UAT، التنسيق مع أصحاب المصلحة، تنفيذ سيناريوهات UAT، وتحمل المسؤولية المباشرة عن نجاح UAT للمشروع. • تنفيذ وتقارير على الاختبارات المخطط لها، تسجيل وإدارة العيوب مع خطوات استنساخ واضحة، وتراجع إصلاحات البرمجيات للمنتجات الجديدة والقائمة. • تحديد الأسباب الجذرية لمشاكل الجودة من خلال تحقيق عملي وتنسيق إجراءات تصحيحية مع فرق التطوير. • مساعدة فرق التطوير في تكرار، تصحيح الأخطاء، وحل العيوب من خلال استنساخ المشكلات في بيئات الاختبار شخصيًا. • إجراء مراجعة ومطابقة متطلبات الأعمال يدويا لضمان قابلية الاختبار والكمال والتغطية الكافية للاختبار. • المشاركة بنشاط في جميع مراحل دورة حياة تطوير البرمجيات، من تحليل المتطلبات إلى تخطيط الاختبار والتنفيذ والتوقيع النهائي. • قيادة فريق QC بالقدوة — وضع معايير الجودة، تعيين المهام، وتوجيه الفريق مع البقاء مشاركاً بنشاط في أعمال الاختبار اليومية. • توجيه وتدريب المهندسين في QC على تقنيات الاختبار اليدوي، وأدوات الأتمتة، والسياسات والإجراءات. • العمل بالتعاون مع فرق التطوير والأعمال لإكمال الاختبار وضمان تسليم المنتج بسلاسة. • تطوير وتنفيذ معايير الجودة، تدقيق الوظائف، وضع قوالب الاختبار، مراقبة النتائج مقابل مقاييس النجاح، وتقديم تقارير حالة مفصّلة. • تحديد مجالات لتحسين الجودة والعملية وتنفيذ خطط لدعم نتائج إيجابية للأعمال والعملاء. • التنسيق مع أصحاب المصلحة الداخليين والخارجيين فيما يخص حالة الجودة ونتائج الاختبار واستعداد المشروع. • المساعدة في تقييمات الأداء حسب الحاجة. • أداء واجبات أخرى حسب التكليف. • درجة البكالوريوس في الهندسة، علوم الحاسوب، تكنولوجيا المعلومات، أو التعليم والخبرة العملية المعادلة. • 8+ سنوات من الخبرة العملية في ضبط جودة البرمجيات/الاختبار، مع 3–4 سنوات على الأقل في دور قائد أو إشرافي. • 5+ سنوات من الخبرة العملية في الاختبار اليدوي (وظيفي، تراجع، تكامل، من البداية إلى النهاية). • 2+ سنوات من الخبرة العملية في أتمتة الاختبار (تطوير الإطار، السكربتات، تكامل CI/CD). • شهادة مهنية مثل ISTQB-CTFL أو ISTQB-CTAL. • خبرة عملية مثبتة في تنفيذ الاختبار اليدوي (وظيفي، تراجع، تكامل، من البداية للنهاية) وأتمتة الاختبار (تطوير الإطار، السكربتات، دمج CI/CD). • الكفاءة في أدوات وأطر أتمتة الاختبار (مثل) Selenium، Cypress، Appium، TestNG، JUnit، أو ما يماثلها مع القدرة على كتابة وتصحيح والحفاظ على كود الأتمتة. • الكفاءة في لغة برمجة أو سكربت واحدة على الأقل (مثلاً Java، Python، JavaScript). • خبرة مُثبتة في إعداد وتقديم قطع الاختبار كاملة (خطط الاختبار، حالات الاختبار، مصفوفات التتبّع، تقارير العيوب، تقارير ملخص الاختبار). • سجل حافل بامتلاك دورات UAT وتحقيق نجاحها. • مهارات قوية في حل المشكلات مع القدرة على تحديد العيوب شخصياً، تحليل الأسباب الجذرية، ودفع الحلول. • معرفة عميقة بمنهجيات الاختبار والمراحل والأساليب، بما في ذلك الاختبار الوظيفي والتراجعي والتكامل والأداء والاختبار من البداية إلى النهاية. • مهارات عمل جماعي واتصال قوية، مع القدرة على التعاون بفعالية مع QC وفِرق التطوير والأعمال. • القدرة على تعدد المهام، فرز القضايا، التكيف مع التغييرات، والعمل بشكل مستقل أو ضمن فريق في بيئة سريعة الوتيرة. • إجادة اللغة الإنجليزية كتابةً وتحدثاً. </div>

دوام كامل جولف تالنت

قائد نشر العملاء

On-site - الأردن - عمّان ٢١ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

<h4>الوصف</h4>\nTheSoul Group هي شركة إعلامية عالمية تمتلك أكثر من عقد من الخبرة في بناء وتشغيل الأعمال الرقمية على نطاق واسع. مع وجود حضور عبر 60 منصة، ومحتوى موزع بـ 21 لغة، وأكثر من 100 مليار مشاهدة شهرية، لقد أنشأنا واحداً من أكبر وأكثر حضور وسائل الإعلام تشغيلية في العالم. فريقنا المعتمد على العمل عن بُعد، الممتد عبر 85+ دولة، نما من خلال حل التحديات التنظيمية والتشغيلية نفسها التي تكافح معها معظم الشركات على نطاق حقيقي.<\/p>\nهذا العمق التشغيلي هو أساس Valis — منصة الأعمال والذكاء الاصطناعي الجديدة لشركة TheSoul Group للتحول المؤسسي. Valis هو طبقة تشغيل AI مؤسسية للمنظمات في السوق المتوسط (حوالي 200‑2,000 موظف). ينعكس عبر أنظمة الشركة، ويشغّل «دماغ» واحد مشترك على كل ما تعرفه الشركة، ويطبق حكماً مشفّراً للمشغلين على كل إجابة — بحيث يتضاعف قيمة AI للشركة، وليس للأفراد فقط باستخدام روبوتات المحادثة بكرسي واحد.<\/p>\nValis مثبتة بالفعل في الإنتاج — مبنية من عمل تحول حقيقي، تشفير خبرة تشغيلية بدلاً من النظرية — ونحن الآن نقوم بتوسيع نشرها إلى شركات السوق المتوسط حول العالم.<\/p>\nنحن نبحث عن قائد نشر العملاء، AI ليكون على-site بجانب الرؤساء التنفيذيين في السوق المتوسط وجعل تحولهم المعتمد على الذكاء الاصطناعي واقعيًا على الأرض. تعمل كفريق متقارب: أنت على الموقع تمتلك علاقة مع الرئيس التنفيذي والنتيجة وتدفع النشر إلى نتيجة مالية مُوثَّقة، مع مهندسين عن بُعد من النخبة يشحنون تكوين المنتج خلفك. كل رئيس تنفيذى يشاهدك تحقق التحول يصبح الدليل الذي يفوز بالعقد التالي. هذا الدور هو محرك Go-to-Market لدينا.\n<h4>المسؤوليات</h4>\n<ul>\n<li>امتلاك العلاقة مع العميل-الرئيس التنفيذي ولجنة التوجيه التنفيذية — كشريك، ولديك حقوق اتخاذ القرار الحقيقية.<\/li>\n<li>إدارة وتيرة التحول: مراجعات أسبوعية، ومراجعات قيمة مُوثَّقة ماليًا شهرية، ومراجعات أعمال ربع سنوية.<\/li>\n<li>تحقيق فوز أول سريع بنطاق ثابت على بيانات العميل الحقيقية، ثم قيادة النشر الكامل (القيادة أولاً، ثم الفريق الأوسع).<\/li>\n<li>ترجمة مشاكل العميل إلى مواصفات واضحة وجاهزة للبناء للمهندسين عن بُعد؛ امتلاك التبني والتوقيع.<\/li>\n<li>تحمل المسؤولية الشخصية عن نتيجة مالية مُوثَّقة يمكن للعميل رؤيتها في P&L الخاص به.<\/li>\n<li>بناء محفظة من 2-3 حسابات CEO رئيسية كلما نضجت كل مشاركة.<\/li>\n<li>امتلاك إدارة النشر من البداية حتى الاعتماد والتسليم، لضمان وصول كل مرحلة في الوقت المحدد وبنتيجة قابلة للقياس.<\/li>\n<li>ترميز المنهج بعد كل نشر حتى تتطلب المرة التالية أقل حَمل تحويل.<\/li>\n<\/ul>\n<h4>المتطلبات</h4>\n<ul>\n<li>سجل حافل بامتلاك نتائج فعلية — لقد قمت بتحريك P&L أو شَحْت تحولاً، لا مجرد تقديم استشارات.<\/li>\n<li>حضور على مستوى الرئيس التنفيذي: القدرة على الجلوس مقابل رئيس تنفيذي في السوق المتوسط كشريك وكسب الثقة التنظيمية بسرعة.<\/li>\n<li>مَقدرة تقنية كافية لنمذجة العمل، تحديد المواصفات، وتوجيه المهندسين — أنت تشكل الحل، لا تنتظر واحداً.<\/li>\n<li>تتفاعل بشكل جيد مع الغموض — العمل بشكل فعال بمعلومات غير كاملة، ومتطلبات متغيرة، ولا يوجد كتاب قواعد ثابت.<\/li>\n<li>على استعداد ونشط للعمل في الموقع مع العملاء (~30‑60% سفر).<\/li>\n<li>خلفية محتملة: شركة استشارات من الدرجة الأولى (Engagement Manager – Associate Partner) أو مشغل تحول داخلي مثبَت.<\/li>\n<li>خبرة عملية مع AI / أدوات البيانات تعد ميزة قوية.<\/li>\n<\/ul>\n<h4>الفوائد</h4>\n<ul>\n<li>التعويض: راتب أساسي تنافسي يتناسب مع السوق والمكانة، بجانب مكافأة أداء مرتبطة بالنتائج المحققة.<\/li>\n<li>الأسهم: ملكية ذات قيمة مؤسِّسـية — هذه هي العائد الحقيقى، ومقاسة بما يتناسب.<\/li>\n<li>السلطة: حقوق اتخاذ القرار الحقيقية وولاية تنفيذية مؤقتة داخل العميل إذا مُنحت. أنت تتحمل النتيجة.<\/li>\n<li>المسار الوظيفي: محفظة من علاقات CEO رئيسية ومسار واضح إلى GM إقليمي لـ MENA.<\/li>\n<li>الموقع: على-site مع العميل أثناء النشر (~30‑60% سفر عبر منطقة MENA)؛ مقرك الأساسي مرن.<\/li>\n<\/ul>\nلماذا يجعل AI هذا المقعد أكثر قيمة، وليس أقل: Valis ي automate تنسيق التقارير وحالة طبقة الشركة. هذا الدور يجلس على الجانب الآخر من ذلك الخط: ثقة CEO، الحكم ضمن الغموض، والمسؤولية عن نتيجة فعلية هي بالضبط ما لا يمكن أتمتته آلياً. مع قوة المنصة، يتضاعف تأثير المقعد — لا يتآكل.<\/p>\nنقدّر اهتمامك بفرص العمل لدينا وبشركتنا. تقوّم فريقنا بعناية كل طلب لتحديد الأنسب للدور. بسبب حجم الطلبات المرتفع، قد لا نتمكن من الرد على كل مقدم. ومع ذلك، إذا تطابقت مؤهلاتك مع متطلباتنا، سنتواصل معك لمناقشة الخطوات التالية في عملية الاختيار.<\/p><\/p><\/p>

دوام كامل جولف تالنت

موظف علاقات النزلاء

On-site - الأردن - عمّان ٢٠ يوليو ٢٠٢٦

خدمة العملاء

<h4>وصف الشركة</h4> انضموا إلينا في أكور، حيث ينبض الحياة بالشغف! كرواد في فن الضيافة المسؤولة، تجمع مجموعة أكور أكثر من 45 علامة تجارية، و5,600 فندق، و10,000 مطعم، ووجهات أسلوب حياة في 110 دولة. رغم أن كل علامة لها شخصيتها الخاصة، حيث ستتمكن من أن تجد نفسك حقاً، إلا أنها تشترك جميعاً في طموح واحد: الاستمرار في الابتكار وتحدي الوضع الراهن. بانضمامك إلينا، ستصبح Heartist®، لأن الضيافة قبل كل شيء عمل بالقلب. سوف تنضم إلى بيئة رعاية وفريق يمكنك فيه أن تكون كما أنت. ستكون في مكان داعم للنمو، وتحقيق الذات، واكتشاف وظائف أخرى والسعي لفرص عمل، في فندقك أو في بيئات ضيافة أخرى، في بلدك أو في أي مكان بالعالم! سوف تستمتع بمزايا حصرية، خاصة بالقطاع وخارجه، بالإضافة إلى تقدير قوي لالتزامك اليومي. كل ما ستفعله معنا، بغض النظر عن مهنتك، سيمنحك شعوراً عميقاً بالمعنى، لخلق تجارب دائمة وذكرى وذات تأثير لعملائنا وزملائنا وكوكبنا. الضيافة عمل بالقلب. انضم إلينا لتصبح Heartist®. <h4>وصف الوظيفة</h4> <h4>المسؤوليات:</h4> يقع على عاتق موظف علاقات النزلاء ضمان تجارب استثنائية للضيوف من خلال تقديم خدمة شخصية، ومعالجة طلبات الضيوف وقلقهم، والمحافظة على معايير الضيافة العالية طوال رحلة النزيل. الدور يعمل كنقطة اتصال رئيسية بين الضيوف وقسائم الفندق لضمان رضا النزيل وولائه. <ul> <li>استقبال الضيوف عند الوصول وتوفير تجربة دافئة ومهنية وشخصية.</li> <li>الحفاظ على أعلى معايير الاحتراف والأخلاقيات والسلوك تجاه الضيوف والزملاء.</li> <li>مساعدة الضيوف في إجراءات تسجيل الوصول والمغادرة والاستفسارات العامة للفندق.</li> <li>التعامل مع طلبات الضيوف وقلقهم وشكاواهم بسرعة وبشكل مهني، لضمان حل فعال.</li> <li>التنسيق مع بقية إدارات الفندق لضمان تجربة ضيف سلسة.</li> <li>إجراء أنشطة تفاعل يومية مع الضيوف والمتابعة على ملاحظاتهم.</li> <li>التعرف على ضيوف VIP والمتكررين والمناسبات الخاصة، والتأكد من اتخاذ الترتيبات المناسبة.</li> <li>الحفاظ على ملفات تعريف الضيوف بدقة وتحديث المعلومات ذات الصلة في نظام الفندق.</li> <li>الترويج للمرافق والخدمات والعروض الخاصة بالفندق للضيوف.</li> <li>مراقبة مستويات رضا الضيوف والمساهمة في تحسين جودة الخدمة.</li> <li>المساعدة في إعداد وسائل الترحيب والمراسلات الخاصة بالضيوف والترتيبات الخاصة (FOM/AFOM/مدير الوردية - تخصيص الغرف، خدمات التنظيف - وسائل الراحة والتفضيلات الخاصة، خدمة الغرف - وسائل الراحة، وخدمات الاستقبال/البقيت - معالجة الأمتعة).</li> <li>دعم فريق المكتب الأمامي خلال فترات الذروة عند الحاجة.</li> <li>ضمان الامتثال لسياسات الفندق وإجراءاته ومعايير العلامة التجارية.</li> <li>ضمان إجراء مكالماتCourtesy للضيوف يومياً وتسجيلها بشكل رسمي في سجل المكتب الأمامي أو في ملف ضيف OPERA، والمساعدة عند الضرورة لإجراء الاتصالات وجمع التقارير.</li> <li>الالتزام بالحد اليومي المطلوب من مكالمات courtesy كما حددته الإدارة.</li> <li>إجراء جولة تعريفية بالفندق عند الطلب.</li> <li>الحفاظ على معرفة كاملة بـ: <ul> <li>مزايا وخدمات الفندق وساعات العمل.</li> <li>المطعم والفئة السعرية لقائمة الفندق.</li> <li>أنواع الغرف في الفندق وأعدادها وأسمائها والمرافق ومكانها.</li> <li>كل برامج وإجازات الزائرين المتكررين/الزائرين الخاصين.</li> <li>أسعار الغرف والعروض الخاصة والترويجات.</li> </ul> </li> <li>التنسيق والمساعدة في تخصيص غرف وصول كبار الشخصيات، والاجتماع، والمرافقة وتسجيل الوصول في الغرفة لضيوف VIP.</li> <li>اتباع معايير إتيكيت الهاتف في الفندق.</li> <li>تسجيل أعضاء الولاء الجدد وتحديث صيانة الشهادات عند الاقتضاء.</li> <li>رفع معدل الإشغال وRevPAR من خلال البيع الإضافي للعلامة التجارية للغرفة.</li> <li>اتباع سياسات وإجراءات القسم.</li> <li>اتباع جميع سياسات الصحة والسلامة.</li> <li>مهام أخرى كما تُكلف.</li> </ul> <h4>المؤهلات</h4> <ul> <li>دبلوم أو بكالوريوس في إدارة الضيافة، السياحة، إدارة الأعمال، أو مجال ذو صلة.</li> <li>يفضل خبرة سابقة في المكتب الأمامي، علاقات النزلاء أو عمليات الضيافة.</li> <li>مهارات اتصال وتواصل ممتازة.</li> <li>قدرات خدمة ضيوف وحل مشكلات قوية.</li> <li>مظهر مهني وتوجه إيجابي.</li> <li>القدرة على العمل تحت الضغط وإدارة مهام متعددة بفاعلية.</li> <li>مهارات تنظيمية وإدارة الوقت قوية.</li> <li>إتقان اللغة الإنجليزية (شفويًا وكتابة).</li> <li>يجب أن يكون قادراً على التعامل مع عدد كبير من المهام في بيئة كثيفة التغير مع البقاء هادئاً ومتوازناً.</li> <li>معرفة بأنظمة المكتب الأمامي المحوسبة مطلوبة.</li> <li>يجب أن يمتلك القدرة على التعامل مع النقد بشكل فعال ودقيق.</li> </ul> <h4>معلومات إضافية</h4> <h4>المتطلبات البدنية:</h4> <ul> <li>القدرة على الوقوف والمشي لفترات طويلة.</li> <li>مرونة في العمل بنظام الورديات، وعطلات نهاية الأسبوع والعطلات الرسمية حسب ما تتطلبه عمليات الفندق.</li> </ul>

دوام كامل جولف تالنت

مسؤول العلاقات الضيافة

On-site - الأردن - عمّان ٢٠ يوليو ٢٠٢٦

خدمة العملاء

<h4>وصف الشركة</h4> انضموا إلينا في أكور، حيث ينبض الحياة بالشغف! كروّاد في فن الضيافة المسؤولة، يجمع مجموعة أكور أكثر من 45 علامة تجارية، و5,600 فندق، و10,000 مطعم ووجهة أسلوب حياة في 110 دول. بينما لكل علامة تجارية شخصيتها الخاصة، حيث ستتمكن من أن تجد نفسك حقًا، جميعها تشترك في طموح واحد: الاستمرار في الابتكار وتحدّي الوضع الراهن. بانضمامك إلينا، ستصبح Heartist®، لأن الضيافة هي، قبل كل شيء، عمل قلبي. ستنضم إلى بيئة رعاية وفريق يمكنك أن تكون فيه كما أنت. ستكون في مكان داعم لتتطور، ولتتحقق ذاتك، ولتكتشف مهن أخرى ولتسد فرص مهنية، في فندقك أو في بيئات ضيافة أخرى، في بلدك أو في أي مكان بالعالم! ستتمتع بمزايا حصرية، محددة للقطاع وما يتجاوزها، بالإضافة إلى اعتراف قوي بالالتزام اليومي الذي تبذله. كل ما ستفعله معنا، بغض النظر عن مهنتك، سيمنحك شعورًا عميقًا بالمعنى، لخلق تجارب دائمة ولا تُنسى وذات تأثير لعملائنا وزملائك والكوكب. الضيافة هي عمل قلبي. انضم إلينا وأصبحت Heartist®. <h4>وصف الوظيفة</h4> <h4>المسؤوليات:</h4> مسؤول العلاقات الضيافة مسؤول عن ضمان تجارب الضيوف المميزة من خلال تقديم خدمة مخصصة، ومعالجة طلبات واهتمامات الضيوف، والحفاظ على معايير عالية من الضيافة عبر رحلة الضيف. العمل يكون نقطة اتصال رئيسية بين الضيوف وقسم الفندق لضمان رضا الضيف وولائه. <ul> <li>الترحيب بالضيوف عند الوصول وتقديم تجربة دافئة ومهنية وشخصية</li> <li>الحفاظ على أعلى معايير الاحتراف والأخلاق والسلوك تجاه الضيوف والزملاء</li> <li>مساعدة الضيوف في إجراءات الوصول والمغادرة والاستفسارات العامة بالفندق</li> <li>التعامل مع طلبات الضيوف، والاهتمامات، والشكاوى بسرعة وبلاكفاءة احترافية، مع ضمان الحل الفعال</li> <li>التنسيق مع أقسام الفندق الأخرى لضمان تجربة ضيف سلسة</li> <li>إجراء أنشطة تفاعل مع الضيوف يوميًا والمتابعة على ملاحظات الضيوف</li> <li>التعرف على الضيوف VIP والضيوف المتكررين والمناسبات الخاصة، والتأكد من اتخاذ الترتيبات المناسبة</li> <li>الحفاظ على ملفات تعريف الضيوف بدقة وتحديث المعلومات ذات الصلة في نظام الفندق</li> <li>الترويج لمرافق الفندق وخدماته وعروضه الخاصة للضيوف</li> <li>مراقبة مستويات رضا الضيوف والمساهمة في تحسين جودة الخدمة</li> <li>المساعدة في إعداد وسائل الترحيب والمراسلات الخاصة بالضيوف والترتيبات الخاصة (FOM/AFOM/مدير المناوبة - تخصيص الغرف، الخدمات المنزلية - وسائل الراحة والتفضيلات الخاصة، خدمة الغرف - وسائل الراحة، والكونسيرج/خدمة حامل الأمتعة - معالجة الأمتعة)</li> <li>دعم فريق مكتب الاستقبال خلال فترات الذروة التشغيلية عند الطلب</li> <li>التأكد من الامتثال لسياسات الفندق وإجراءاته والمعايير العلامة التجارية</li> <li>التأكد من إجراء مكالمات الإكرام اليومي وتوثيقها رسميًا في سجل Front Office أو ملف ضيف OPERA، والمساعدة عند الحاجة لإجراء المكالمات وتجميع التقارير</li> <li>الالتزام بالحصة اليومية المطلوبة لمكالمات الإكرام للضيف كما تحدده الإدارة</li> <li>إجراء جولة تعريفية بالفندق عند الطلب</li> <li>امتلاك معرفة كاملة بـ: <ul> <li>ميزات وخدمات الفندق، وساعات العمل</li> <li>مطعم الفندق وقائمة الأسعار</li> <li>أنواع الغرف في الفندق، أعدادها، أسماؤها، وسائل الراحة ومواقعها</li> <li>جميع برامج وتقديمات الضيوف المكررين/المميزين</li> <li>جميع أسعار الغرف والعروض الخاصة والترويج</li> </ul> </li> <li>التنسيق والمساعدة في تخصيص غرف وصول VIP والاجتماعات والمرافقة والتسجيل في الغرفة للضيوف VIP</li> <li>اتباع معايير آداب الهاتف في الفندق</li> <li>تسجيل أعضاء الولاء الجدد وتحديث صيانة الشهادات عند الاقتضاء</li> <li>رفع معدل الإشغال وRevPAR من خلال البيع المتقاطع لعلامة الغرفة</li> <li>اتباع سياسات وإجراءات القسم</li> <li>اتباع جميع سياسات السلامة والتطهير</li> <li>مهام أخرى حسب التعيين</li> </ul> <h4>المؤهلات</h4> <ul> <li>دبلوم أو شهادة البكالوريوس في إدارة الضيافة أو السياحة أو إدارة الأعمال أو مجال ذي صلة</li> <li>يفضل خبرة سابقة في قسم الاستقبال أو العلاقات الضيافة أو عمليات الضيافة</li> <li>مهارات اتصال وتواصل ممتازة</li> <li>قدرات خدمة ضيافة وحل مشكلات قوية</li> <li>مظهر مهني وسلوك إيجابي</li> <li>القدرة على العمل تحت الضغط والتعامل مع مهام متعددة بفعالية</li> <li>مهارات تنظيم وإدارة الوقت قوية</li> <li>إتقان اللغة الإنجليزية (شفويًا وكتابة)</li> <li>يجب أن يكون قادرًا على التعامل مع تعدد المهام في بيئة كثيفة ومتغيّرة مع الحفاظ على الهدوء والتماسك</li> <li>معرفة بأنظمة مكتب الاستقبال المحوسبة مطلوبة</li> <li>يجب أن يمتلك القدرة على التعامل مع النقد بشكل فعال ودقيق</li> </ul> <h4>معلومات إضافية</h4> <h4>المتطلبات البدنية:</h4> <ul> <li>القدرة على الوقوف والمشي لفترات طويلة</li> <li>المرونة للعمل بنظام الورديات، ونهاية الأسبوع، والعطل الرسمية حسب ما يقتضيه تشغيل الفندق</li> </ul>

أخطبوط

مستشار إصلاح القطاع العام – PSMR/التخطيط الاستراتيجي

On-site - الأردن - عمّان ٢٨ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

مشروع GIZ الأردن"الحوكمة المحسّنة لدعم مشاريع الإصلاح في الأردن” (PARtner II)" يسعى لتوظيف“مستشار إصلاح القطاع العام – التركيز: PSMR/التخطيط الاستراتيجي” بدوام كامل. المشروع “الحوكمة المحسّنة لدعم مشاريع الإصلاح في الأردن” (PARtner II) مكلف من قبل وزارة التعاون الاقتصادي والتنمية الألمانية (BMZ) ونُفذ بواسطة Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH نيابة عن الحكومة الألمانية، بالتعاون مع رئاسة الوزراء في المملكة الأردنية الهاشمية. من أبريل 2026 حتى مارس 2030، يدعم PARtner II أحد أولويات الإصلاح الوطنية الرئيسية في الأردن: تحديث القطاع العام. وبناءً على ما حققه المشروع السابق PARtner I، يساهم المشروع في تنفيذ خارطة طريق تحديث القطاع العام ورؤية التحديث الاقتصادي من خلال تعزيز القدرات المؤسسية وتحسين عمليات الحوكمة وتعزيز اتخاذ القرار المستند إلى الأدلة. ومن خلال عمله مع شركاء حكوميين رفيعي المستوى، يساعد PARtner II في تعزيز إدارة عامة أكثر كفاءة وشفافية وتوجيهًا للمواطنين، مما يخلق تأثيراً مستداماً في الحوكمة والتنمية المستدامة في الأردن. انضمامك إلى المشروع يتيح فرصة العمل في قلب أجندة الإصلاح الأردنية، والتعاون الوثيق مع كبار أصحاب المصلحة الحكوميين والشركاء الدوليين، والمساهمة في تغيير مؤسسي ذو مغزى ومستدام. المؤهلات والمعرفة المتخصصة <ul> <li>درجة جامعية في الإدارة العامة، الاقتصاد، العلوم الاجتماعية أو السياسية، السياسات العامة، أو مجال مُماثل. يُفضّل وجود درجة متقدمة.</li> <li>خبرة مهنية 5 سنوات ذات صلة بالواجبات.</li> <li>معرفة قوية بهيكل الأردن الإداري، وعمليات الإصلاح الجارية (خاصة PSMR وEMV)، والمشهد المعني من أصحاب المصلحة.</li> <li>خبرة في تقديم المشورة للمؤسسات الحكومية (يفضل رئاسة الوزراء)، ويفضل في سياق إدارة وتنفيذ ومراقبة الإصلاحات الإدارية العامة الآنية في الأردن.</li> <li>خبرة عملية في تطوير المنظمات وتخطيط وتنفيذ إجراءات تنمية القدرة في القطاع العام.</li> <li>القدرة على توجيه مواضيع الإصلاح والابتكار استراتيجياً ضمن سياق التعاون التنموي.</li> <li>القدرة القوية على استخدام أدوات تكنولوجيا المعلومات والاتصالات، والاستعداد لتطوير المهارات باستمرار ضمن إطار التحول الرقمي المستمر لدى GIZ.</li> <li>إثبات القدرة على العمل في سياق بين ثقافات، والقدرة على العمل في سياق سياسي حساس.</li> <li>مهارات تحليلية وكتابية قوية.</li> <li>إتقان ممتاز للغتين الإنجليزية والعربية (المحادثة والكتابة).</li> </ul> المسؤوليات الرئيسية <ul> <li>تقديم الدعم الفني والمنهجي لإدارة المشروع ومكتب التنفيذ داخل رئاسة الوزراء (PMIO) في تعزيز وتنفيذ خارطة طريق تحديث القطاع العام (PSMR).</li> <li>دعم PMIO والوزارات المعنية في تحديد الأولويات وتشكيل مبادرات الإصلاح عالية التأثير والمشروعات الرائدة، خاصة عند التداخل بين تحديث القطاع العام والتنمية الاقتصادية (PSMR–EMV).</li> <li>تصميم وتنسيق وتنفيذ إجراءات تنمية القدرات وتطوير المنظمات بالتعاون الوثيق مع نظراء حكوميين.</li> <li>تنسيق أنشطة المشروع وضمان التعاون الفعّال مع المؤسسات الحكومية المعنية وشركاء التنمية والمستشارين وأصحاب المصالح الآخرين.</li> <li>تقديم المشورة حول أساليب الإصلاح المبتكرة والممارسات الدولية الجيدة والمساهمة في إدارة المعرفة وعمليات التعلم في مجال تحديث القطاع العام.</li> <li>المساهمة في التمركز الاستراتيجي والتطوير الموضوعي لمحفظة التعاون التنموي حول تحديث القطاع العام.</li> <li>دعم الرصد وتقييم الأثر والتقارير (مثل تقارير تقدم المشروع، حوارات السياسة)، والاتصال وأنشطة الظهور.</li> <li>دعم رئيس المشروع، مدير المكوّن الأول، وفريق المشروع الأوسع في تنفيذ وتنسيق أنشطة المشروع الشاملة والمهام التشغيلية.</li> </ul> الملف الشخصي المختصر لا يهدف إلى توفير وصف كامل ومكتمل. عند الاقتضاء وبناءً على المعقول، يلتزم حامل الوظيفة بالقيام بمهام خارج نطاق الوصف الوظيفي. انطلاقاً من دور GIZ في تعزيز وتحسين كفاءة شركائها السياسيين وكياناتهم وموظفيهم وتماشياً مع هدف GIZ في الحفاظ على استقرار التوظيف لدى شركائها السياسيين وكَياناتهم، لن تكون هذه الوظيفة متاحة لأي موظف رسمي حالي يعمل لدى أي من شركاء GIZ السياسيين أو الوزارة أو الإدارة أو الكيان الحكومي، بما في ذلك أي موظفين رسميين في إجازة غير مدفوعة الأجر. تلتزم GIZ بتحقيق التوازن بين الجنسين والتنوع دون تمييز وفق العرق أو الجنس أو الدين، ودون تمييز ضد الأشخاص ذوي الإعاقة. ستُحدد الأجور وفق مؤهلات المتقدم وخبرته ونطاق مسؤولية الوظيفة المعلن، وبما يتوافق مع المعايير المحلية. تود GIZ زيادة نسبة الموظفين من ذوي الإعاقة. نحن نرحب بطلبات الأشخاص ذوي الإعاقة بشدة. ستُرسل تعليقات GIZ فقط إلى المرشحين الذين يتم ترشيحهم للمقابلة.

وظائف مساعد مدير في الأردن

Principal Performance Marketing Specialist

Operations Coordinator

Team Member (F&B Service) (199042)

Bellperson

F&B Team Leader

Attendant Health Club/Spa/Pool

Kitchen Intern

Officer Security

Housekeeper Team Leader

Assistant Director of Loss Prevention

Human Resources Coordinator

Chef de Partie

Demi Chef

Commis A

Attendant

قائد فريق ضمان الجودة

قائد نشر العملاء

موظف علاقات النزلاء

مسؤول العلاقات الضيافة

مستشار إصلاح القطاع العام – PSMR/التخطيط الاستراتيجي

أصحاب المواقع

أصحاب العمل

الباحثين عن عمل

وظائف مساعد مدير في الأردن

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