وظائف مهندسى امن معلومات في الأردن

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p><strong>Security agent - Mövenpick Resort & Residences Aqaba</strong></p> <p>Guardian and protector. You ensure the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed, and will ensure your property remains a safe, enjoyable workplace and travel destination.</p> <h4>What is in it for you:</h4> <ul> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our academies</li> <li>Opportunity to develop your talent and grow within your property and across the world</li> <li>Ability to make a difference through our corporate social responsibility activities, like Planet 21</li> </ul> <h4>What you will be doing:</h4> <ul> <li>Ensure the overall safety and security of the guests, employees and property premises</li> <li>Investigate and report any violations to law or property policy, occurrences of accidents, complaints, criminal activity and crisis situations</li> <li>Conduct regular floor patrols, cash counts and crowd control</li> <li>Assist guests regarding hotel facilities in an informative and helpful way</li> </ul> <h4>Your experience and skills include:</h4> <ul> <li>Relevant security experience is an asset</li> <li>Strong interpersonal and problem solving abilities</li> <li>Highly responsible and reliable</li> </ul> <h4>Your team and working environment:</h4> <ul> <li>Decrease in the guest incidents</li> <li>Keep high level of security and privacy for the guest and employee</li> <li>Maintain the level of safety environment for the guest and employee</li> <li>The result of security audit</li> <li>The result of local authority inspections</li> </ul> <h4>Our commitment to diversity & inclusion:</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <h4>Why work for Accor?</h4> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion:</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p>Our Mission is to Simplify Life. We are looking to Simplify and automate complex decision-making for customer centric industries, like Utilities, Financial Services, Logistics, and commerce, that drive the world's economies and you have the chance to join the revolution. We are trying to solve huge challenges in today's enterprise that are directly impacting the employee and customer experience. What can we promise you: Youu2019ll join a global family of awesome, passionate people that are working together to build a sustainable, scalable ecosystem committed to using logic to create a better experience. We want you to help us become better. You will be empowered to drive change and innovate. That we will invest in you. We will give you the opportunity to master your domain and drive excellence.</p><p>As Avertra Corpu2019s Senior JavaScript Engineer , you will be in charge of all duties related to the front-end platform, from developing designs for complicated applications to analyzing code. This includes optimizing applications, ensuring UI/UX feasibility, and implementing API designs and architecture.</p><p>Main Job Responsibilities:</p><ul><li>Lead Front-End Architecture and Design: Design and implement scalable, maintainable, and high-performance front-end architectures. Make strategic decisions on frameworks, libraries, and tools to enhance development efficiency and application performance.</li><li>Mentor and Guide Junior Developers: Provide technical guidance, code reviews, and mentorship to junior team members. Foster a culture of continuous learning and professional growth within the development team.</li><li>Collaborate with Cross-Functional Teams: Work closely with back-end engineers, UX/UI designers, product managers, and other stakeholders to define and implement innovative solutions. Ensure seamless integration of front-end applications with back-end services and APIs.</li><li>Ensure Technical Feasibility and Optimize Performance: Assess the technical feasibility of UI/UX designs and provide feedback for improvements. Optimize applications for maximum speed, scalability, and responsiveness across various devices and platforms.</li><li>Implement and Enforce Coding Standards: Establish and maintain coding best practices and standards to ensure code quality and consistency. Conduct regular code reviews to enforce standards and identify areas for improvement.</li><li>Drive Continuous Improvement and Innovation: Stay updated with the latest industry trends, technologies, and best practices in JavaScript and front-end development. Propose and implement enhancements to existing systems and processes to improve efficiency and product quality.</li><li>Manage Agile Development Processes: Participate actively in agile ceremonies such as sprint planning, daily stand-ups, and retrospectives. Help the team meet project deadlines and deliver high-quality features by effectively managing tasks and priorities.</li><li>Develop Automated Testing and Deployment Pipelines: Implement automated testing frameworks to ensure software reliability and reduce regression issues. Set up and maintain continuous integration/continuous deployment (CI/CD) pipelines to streamline the deployment process.</li><li>Ensure Security and Compliance: Integrate security best practices into front-end development to protect user data and ensure compliance with relevant regulations. Collaborate with security teams to conduct vulnerability assessments and address security concerns proactively.</li><li>Create and Maintain Documentation: Develop comprehensive documentation for front-end systems, processes, and APIs to facilitate knowledge sharing and onboarding. Ensure that all technical documentation is up-to-date and accessible to relevant team members.</li><li>Analyze and Resolve Complex Technical Issues: Troubleshoot and resolve performance bottlenecks, bugs, and other technical challenges in existing applications. Conduct root cause analysis for recurring issues and implement long-term solutions.</li><li>Coordinate with DevOps and Infrastructure Teams: Work with DevOps engineers to ensure smooth deployment and operation of front-end applications. Assist in managing environments, monitoring application performance, and ensuring high availability.</li></ul><p>Requirements Needed Competencies:</p><ul><li>Strong project management and organisational skills. Communication skills and critical thinking.</li><li>Designs and implements software solutions using modular programming principles to create maintainable, reusable, and scalable code.</li><li>Possesses a deep understanding of JavaScript fundamentals, has worked with modern frameworks to build scalable applications.</li></ul><p>Knowledge, Skills and Abilities:</p><ul><li>Ability to work in an Agile environment.</li><li>Development design patterns knowledge (ex: singleton pattern, interface segregation, KISS, DRY, etc...).</li><li>Demonstrates the ability to decompose complex problems into discrete, loosely-coupled components that can be developed, tested, and maintained independently.</li><li>Mentors junior developers and provides constructive code reviews that improve team capabilities.</li><li>Translates technical concepts for non-technical stakeholders and contributes to product planning discussions.</li><li>Implements security best practices including input validation, authentication, and protection against common vulnerabilities.</li></ul><p>Experience:</p><ul><li>At least 3-5 years of experience in web technologies, HTML, CSS, and JavaScript.</li><li>Experience with a responsive design for desktop/mobile.</li><li>Extensive HTML/CSS/Javascript coding experience, including Node and React.</li><li>Experience with Typescript.</li><li>Experience with ORMs such as Drizzle, Sequelize, or Prisma.</li><li>Experience working with and building APIs.</li></ul><p>Education:</p><ul><li>Bacheloru2019s Degree in Computer Science, Software Engineering or Information Technology.</li></ul><p>Travel: Depending on project needs</p><p>Work Schedule: Avertra Jordan office schedule</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong project management and organisational skills. Communication skills and critical thinking.</li><li>Designs and implements software solutions using modular programming principles to create maintainable, reusable, and scalable code.</li><li>Possesses a deep understanding of JavaScript fundamentals, has worked with modern frameworks to build scalable applications.</li><li>Ability to work in an Agile environment.</li><li>Development design patterns knowledge (ex: singleton pattern, interface segregation, KISS, DRY, etc...).</li><li>Demonstrates the ability to decompose complex problems into discrete, loosely-coupled components that can be developed, tested, and maintained independently.</li><li>Mentors junior developers and provides constructive code reviews that improve team capabilities.</li><li>Translates technical concepts for non-technical stakeholders and contributes to product planning discussions.</li><li>Implements security best practices including input validation, authentication, and protection against common vulnerabilities.</li><li>At least 3-5 years of experience in web technologies, HTML, CSS, and JavaScript.</li><li>Experience with a responsive design for desktop/mobile.</li><li>Extensive HTML/CSS/Javascript coding experience, including Node and React.</li><li>Experience with Typescript.</li><li>Experience with ORMs such as Drizzle, Sequelize, or Prisma.</li><li>Experience working with and building APIs.</li><li>Bacheloru2019s Degree in Computer Science, Software Engineering or Information Technology.</li></ul>

<p>The Senior DevOps Engineer executes and refines the DevOps strategy and is instrumental in implementing automation and integration across IT Operations, Application Delivery, Development, and Data Warehousing, ensuring alignment with the organization's DevOps methodology. As a senior member of the team, the role also sets technical standards and mentors junior engineers.</p><p><strong>Main Activities and Responsibilities:</strong></p><ul><li>Design, implement, and maintain scalable CI/CD pipelines using GitHub Actions, following GitOps methodology with ArgoCD to enable reliable and automated Kubernetes deployments.</li><li>Automate infrastructure provisioning and configuration using Terraform, CloudFormation, and Ansible.</li><li>Manage and optimize AWS infrastructure including networking, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53, with a strong focus on automation, security, and cost optimization.</li><li>Deploy and operate Kubernetes (Amazon EKS) workloads using Helm, Kustomize, and Karpenter, ensuring consistent configuration and efficient cluster autoscaling across environments.</li><li>Implement and maintain monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, and JSM/OpsGenie.</li><li>Support and maintain database and data platform infrastructure (MySQL, PostgreSQL, MongoDB, Redshift), ensuring high availability, performance, monitoring, backup, and disaster recovery.</li><li>Manage edge and application security using Cloudflare and enforce secrets management and IAM governance across environments.</li><li>Investigate production incidents, perform root cause analysis, implement preventive actions, and participate in the on-call escalation rotation to drive continuous service reliability improvements.</li><li>Collaborate with other departments and engineering teams to improve processes, automation, and operational excellence.</li><li>Maintain technical documentation and define and review technical standards for infrastructure and automation.</li><li>Maintain technical documentation and automate operational processes such as backup and disaster recovery.</li></ul><p><strong>Required Skills &amp; Experience:</strong></p><ul><li>5+ years of experience in DevOps, AWS Cloud Engineering, or similar roles.</li><li>Strong experience with CI/CD pipeline design and automation using GitHub Actions, ArgoCD, and GitOps workflows.</li><li>Hands-on experience with AWS services including VPC, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53.</li><li>Proficiency with Infrastructure as Code tools such as Terraform, CloudFormation, or Ansible.</li><li>Experience managing and operating Kubernetes clusters (preferably EKS), deploying applications with Helm or Kustomize, and configuring cluster autoscaling with Karpenter.</li><li>Strong understanding of containerization with Docker.</li><li>Proficiency scripting in Bash and/or Python for automation.</li><li>Experience implementing monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, or similar platforms.</li><li>Solid understanding of Linux and networking concepts.</li><li>Familiarity with Windows Server a plus.</li><li>Experience with incident management, troubleshooting production systems, and root cause analysis.</li><li>Experience with databases and data platforms such as PostgreSQL, MySQL, MongoDB, and Redshift.</li><li>Clear written communication and experience working in distributed teams</li></ul><p><strong>Further Info:</strong></p><ul><li>Working hours are 08:30 17.00 Sunday to Thursday</li><li>The role is in Jordan</li><li>Friendly and fun working environment</li><li>Hybrid working</li><li>Flexitime</li><li>A competitive compensation package which includes great benefits</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The Senior DevOps Engineer executes and refines the DevOps strategy and is instrumental in implementing automation and integration across IT Operations, Application Delivery, Development, and Data Warehousing, ensuring alignment with the organization's DevOps methodology. As a senior member of the team, the role also sets technical standards and mentors junior engineers.</p><p><strong>Main Activities and Responsibilities:</strong></p><ul><li>Design, implement, and maintain scalable CI/CD pipelines using GitHub Actions, following GitOps methodology with ArgoCD to enable reliable and automated Kubernetes deployments.</li><li>Automate infrastructure provisioning and configuration using Terraform, CloudFormation, and Ansible.</li><li>Manage and optimize AWS infrastructure including networking, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53, with a strong focus on automation, security, and cost optimization.</li><li>Deploy and operate Kubernetes (Amazon EKS) workloads using Helm, Kustomize, and Karpenter, ensuring consistent configuration and efficient cluster autoscaling across environments.</li><li>Implement and maintain monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, and JSM/OpsGenie.</li><li>Support and maintain database and data platform infrastructure (MySQL, PostgreSQL, MongoDB, Redshift), ensuring high availability, performance, monitoring, backup, and disaster recovery.</li><li>Manage edge and application security using Cloudflare and enforce secrets management and IAM governance across environments.</li><li>Investigate production incidents, perform root cause analysis, implement preventive actions, and participate in the on-call escalation rotation to drive continuous service reliability improvements.</li><li>Collaborate with other departments and engineering teams to improve processes, automation, and operational excellence.</li><li>Maintain technical documentation and define and review technical standards for infrastructure and automation.</li><li>Maintain technical documentation and automate operational processes such as backup and disaster recovery.</li></ul><p><strong>Required Skills &amp; Experience:</strong></p><ul><li>5+ years of experience in DevOps, AWS Cloud Engineering, or similar roles.</li><li>Strong experience with CI/CD pipeline design and automation using GitHub Actions, ArgoCD, and GitOps workflows.</li><li>Hands-on experience with AWS services including VPC, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53.</li><li>Proficiency with Infrastructure as Code tools such as Terraform, CloudFormation, or Ansible.</li><li>Experience managing and operating Kubernetes clusters (preferably EKS), deploying applications with Helm or Kustomize, and configuring cluster autoscaling with Karpenter.</li><li>Strong understanding of containerization with Docker.</li><li>Proficiency scripting in Bash and/or Python for automation.</li><li>Experience implementing monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, or similar platforms.</li><li>Solid understanding of Linux and networking concepts.</li><li>Familiarity with Windows Server a plus.</li><li>Experience with incident management, troubleshooting production systems, and root cause analysis.</li><li>Experience with databases and data platforms such as PostgreSQL, MySQL, MongoDB, and Redshift.</li><li>Clear written communication and experience working in distributed teams</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Customer Success Engineer Location: Amman, Jordan Job Type: Full-time About the Job: We're looking for a Customer Success Engineer to become the single named point of contact for a portfolio of brokerage, banking, and financial institution clients. This is not a ticket-closing job. You'll own real client relationships, and your success is measured by how satisfied your clients are, not by how fast you close tickets. The role needs genuine technical depth. You'll triage, investigate, and resolve issues spanning SQL databases, Windows server environments, network communication, and our ZAG Core trading platform. And it needs a customer-success mindset: you build trust, communicate proactively, and grow with the role as our team evolves into a full customer-success function.</p><p>Key Responsibilities:</p><ul><li>Technical resolution</li><li>Triage and classify incoming tickets accurately using an objective impact matrix.</li><li>Troubleshoot and resolve issues across the ZAG Core trading platform, including server-to-server communication, system integrations, SQL/T-SQL databases, and Windows server environments.</li><li>Investigate access control issues between virtual networks and secure systems; support encryption and secure communications configurations.</li><li>Assist in system integrations and deployments, and document troubleshooting steps in the shared knowledge base.</li><li>Escalate to engineering when needed while remaining the ticket owner throughout. Escalation transfers the work, not the accountability.</li><li>Keep your clients informed with regular, structured updates at every stage, even when there's nothing new to report.</li><li>Close every ticket completely and correctly. Quality matters more than speed.</li><li>Customer success &amp; relationship management</li><li>Own the end-to-end relationship for your named client accounts. You are the face of our company to these clients.</li><li>Run regular cadence calls with each client to review open items, share platform updates, and align on expectations.</li><li>Monitor client health: backlog age, reopen rates, and sentiment signals. Raise concerns before they become escalations.</li><li>Drive client retention through consistent, visible value.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What We re Looking For:</h2><ul><li><strong>Required:</strong></li><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>2 - 5 years of experience in Technical Support, Application Support, or a similar customer-facing technical role.</li><li>Strong understanding of Windows OS, system administration, and server configuration.</li><li>Hands-on experience with SQL / T-SQL databases, query writing, and performance troubleshooting.</li><li>Solid grasp of computer science fundamentals: data structures, algorithms, operating systems, and software design.</li><li>Excellent technical problem-solving skills combined with clear, professional written and verbal communication.</li><li><strong>Preferred:</strong></li><li>Familiarity with front-end technologies: PHP, JavaScript, jQuery, Angular, CSS,HTML5, Bootstrap.</li><li>Experience in the fintech, brokerage, or financial services sector.</li><li>Prior exposure to trading platforms, order management systems (OMS), or capital markets back-office systems.</li></ul><p></p></section>

<p>Job Description: Plant Engineer Company:** CROWN Middle East Can Manufacturing Ltd Job Summary The Plant Engineer at CROWN Middle East Can Manufacturing Ltd is responsible for optimizing the operational efficiency and reliability of our manufacturing plant's equipment and facilities. This role involves planning, organizing, and directing the maintenance and engineering activities to ensure safe, cost-effective, and high-quality production of beverage cans.</p><p>Job Responsibilities</p><ul><li>Develop, implement, and manage preventative maintenance programs for all plant machinery, equipment, and facilities to minimize downtime and maximize operational uptime.</li><li>Lead and supervise a team of maintenance technicians, providing guidance, training, and performance evaluations.</li><li>Diagnose and troubleshoot complex mechanical, electrical, and pneumatic issues on production lines and ancillary equipment.</li><li>Manage capital projects from conception to completion, including scope definition, budget adherence, vendor selection, and project execution, ensuring timely and within-budget delivery.</li><li>Identify and implement continuous improvement initiatives to enhance equipment performance, reduce waste, and improve overall plant efficiency and safety.</li><li>Ensure compliance with all relevant health, safety, environmental, and quality regulations and company standards.</li><li>Collaborate with production, quality, and supply chain departments to optimize manufacturing processes and resolve operational challenges.</li><li>Maintain accurate records of maintenance activities, equipment history, and spare parts inventory.</li><li>Source and manage relationships with external contractors and suppliers for specialized services and parts.</li><li>Prepare and manage the annual maintenance budget, controlling expenditures and identifying cost-saving opportunities.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Job Qualifications</p><ul><li>Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related field.</li><li>Minimum of 2 years of experience in a plant engineering or maintenance management role within a manufacturing environment, preferably in the can manufacturing, packaging, or similar high-volume production industry.</li><li>Strong knowledge of industrial machinery, automation, hydraulics, pneumatics, and electrical systems.</li><li>Proven experience with Computerized Maintenance Management Systems (CMMS).</li><li>Demonstrated ability to lead and motivate a technical team.</li><li>Excellent problem-solving, analytical, and decision-making skills.</li><li>Strong project management skills, with experience managing capital projects.</li><li>Solid understanding of health, safety, and environmental regulations.</li><li>Proficiency in English; Arabic language skills are a plus.</li><li>Ability to work effectively in a fast-paced, demanding manufacturing environment.</li><li>Strong communication and interpersonal skills, capable of interacting effectively at all levels of the organization.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>A little bit about talabat</strong><br> talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt &amp; Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br> <br> <strong>Role Overview</strong><br> <br> We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p><br><br>Job Description<br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><br></li><li><p>Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue—whether an infrastructure fault or a user request—is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><br></li><li><p>User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><br></li><li><p>Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><br></li><li><p>Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><br></li></ul><p>Technical Skills&nbsp;</p><br><ul><li><p>Infrastructure &amp; Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><br></li><li><p>Ticketing &amp; SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><br></li><li><p>Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><br></li><li><p>AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><br></li></ul><br>Qualifications<br><ul><li><p>Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><br></li><li><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><br></li><li><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><br></li><li><p>Experience: 2–4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>A little bit about talabat</strong><br> talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt &amp; Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br> <br> <strong>Role Overview</strong><br> <br> We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p><br><br>Job Description<br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><br></li><li><p>Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue—whether an infrastructure fault or a user request—is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><br></li><li><p>User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><br></li><li><p>Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><br></li><li><p>Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><br></li></ul><p>Technical Skills&nbsp;</p><br><ul><li><p>Infrastructure &amp; Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><br></li><li><p>Ticketing &amp; SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><br></li><li><p>Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><br></li><li><p>AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><br></li></ul><br>Qualifications<br><ul><li><p>Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><br></li><li><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><br></li><li><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><br></li><li><p>Experience: 2–4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Job role - principal electrical design engineer – mission critical (data centres)</h4> <p>Verbal and written communication in English is mandatory.</p> <p><strong>Strong experience</strong></p> <ul> <li>Uptime Tier III/IV data center design experience</li> <li>MV/LV, UPS & generator design expertise</li> <li>Data center standards knowledge (Uptime/TIA-942/NFPA)</li> <li>Client-facing leadership and stakeholder management experience</li> </ul> <p><strong>Responsibilities</strong></p> <ul> <li>Translate client requirements into robust electrical designs, including electrical distribution (medium and low voltage), generator, UPS systems, switchgear, busducts, grounding schemes, power monitoring systems, fire detection and alarm system etc.</li> <li>Produce all technical documentation: calculations, system studies, single-line diagrams, layout drawings, specifications, block schematics, and compliance tables.</li> <li>Lead conceptual and detailed design reviews, leveraging advanced analytical tools, BIM/Revit models, and coordination with architectural, mechanical, and building technology disciplines.</li> <li>Mentor and develop junior engineers, share best practices in mission-critical electrical systems, and drive continuous improvement across the design team.</li> <li>Collaborate closely with regional and global teams to grow consulting capabilities and ensure alignment with global design standards.</li> <li>Develop and standardize scalable, repeatable data center solutions to drive consistency and efficiencies across UAE and KSA.</li> <li>Conduct site assessments, capacity planning, and feasibility studies aligned with Uptime Institute Tier requirements.</li> <li>Ensure compliance with international standards (Uptime Institute, TIA-942, NFPA, ASHRAE) and local regulations.</li> <li>Drive business growth by contributing to technical proposals, client presentations, and by identifying opportunities for service enhancements.</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>Bachelor’s or master’s degree in electrical engineering.</li> <li>10+ years of progressive electrical experience in planning, designing, and delivering large-scale data centers, including multiple Uptime Tier III/IV projects.</li> <li>Demonstrated ability to coordinate with stakeholders in complex, matrixed environments.</li> <li>Professional certifications such as Uptime Tier Certified Professional, PMP, LEED AP, or BICSI RCDD are highly desirable.</li> <li>In-depth knowledge of data centres electrical infrastructure, power distribution topologies, servers, storage, network systems, SCADA systems, power management, ELV, and security.</li> <li>Experienced in data center construction phasing and associated design planning.</li> <li>Strong communication skills for effective client presentations, stakeholder workshops, and cross-functional coordination.</li> <li>Familiarity with local and international codes and standards, including NEC, IEC, ISO 50001, ISO 27001, PDPL, and ESMA.</li> </ul> <p>With over 90 years' combined experience, NES Fircroft is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.&nbsp;</p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at&nbsp;IOM workplace culture | International Organization for Migration</p><br><p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy,&nbsp;internal and internal-equivalent candidates&nbsp;are considered as first-tier candidates.</p><br><p><strong>Organizational Context and Scope</strong></p><br><p><span><span>Working under the overall supervision of Chief of mission and direct supervision of the National Security Officer, and with the technical/procedural guidance from IOM RSO OSS Office of Staff Security based in Cairo, the incumbent will actively be assisting in the following mission safety/security support functions and applications.</span></span></p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a DevOps engineer who is passionate about Cloud, Microservices, Cloud native technologies.</p><p><br></p><ul ><li >Strong knowledge of Linux systems.</li><li >Good knowledge of shell scripting.</li><li >Good understanding of networking (DNS, Routing, Subnetting).</li><li >4+ years experience in Amazon Web Services.</li><li >2+ years of Kubernetes in production environments.</li><li >Infrastructure as a code - Terraform / Helm etc.</li><li >CI / CD with Jenkins, Argo or similar tools.</li><li >Experience with system administration and infrastructure maintenance.</li><li >Designing / Maintaining logging architecture.</li><li >Monitoring / Alerting with Prometheus or similar tools.</li><li >Experience with automation and/or configuration management tools like Ansible/Salt stack.</li><li >Knowledge of different SQL / NoSQL databases.</li><li >Good to have: Python / Golang Skills</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>

<p><h4>Responsibilities:</h4> <p><strong>Lead electrical design</strong> from feasibility and basis of design (BoD) through detailed design, tender, and construction support for aviation facilities.</p> <p><strong>Own the electrical power strategy</strong> for large-scale facilities (e.g., hangar bays): MV/LV distribution, redundancy, load management, earthing, and control philosophies—balancing reliability, safety, and energy performance (IEC/NFPA context).</p> <p><strong>Engineer electrical systems</strong> for hazardous operations: paint booths/rooms, fuel-cell maintenance areas, welding zones—ensuring compliance with ATEX/IECEx and coordination with mechanical ventilation and controls.</p> <p><strong>Design and specify power systems</strong> for aviation facilities: transformers, generators, UPS, distribution boards, and backup systems for mission-critical operations.</p> <p><strong>Integrate electrical utilities</strong> across MRO and workshop environments—ground power units (GPU), PCA interfaces, process equipment loads, and coordination with mechanical, fire/life safety, and control systems.</p> <p><strong>Shape electrical systems</strong> for catering facilities: resilient power distribution for kitchens, cold-chain systems, and hygienic areas aligned with HACCP/ISO 22000 requirements.</p> <p><strong>Deliver BIM-led coordination</strong> (Revit/Navisworks) across architecture, structures, MEP, and specialist systems; lead clash resolution and model QA.</p> <p><strong>Perform calculations and studies:</strong> load estimation, cable sizing, protection coordination, short-circuit analysis, and lighting design.</p> <p><strong>Author technical documents:</strong> BoD, load schedules, single-line diagrams (SLDs), specifications, and commissioning plans.</p> <p><strong>Mentor and review engineers/designers;</strong> lead design reviews, HAZOPs, and constructability/operability workshops.</p> <p><strong>Engage stakeholders</strong>—airlines, MROs, airport operators, and authorities—to secure approvals and ensure smooth delivery.</p> <p><strong>Lead retrofit, refurbishment, and brownfield upgrades</strong> in operational airport environments—assessing existing systems, planning phased upgrades, and integrating new systems with minimal disruption while improving capacity, compliance, and energy performance.</p> <h4>Key systems & domains you’ll cover:</h4> <ul> <li>Hangars & workshops: MV/LV distribution, ground power units (GPU), PCA electrical interfaces, high-bay lighting, emergency power, earthing and bonding for aircraft safety, and hangar door electrics.</li> <li>Paint/corrosion control: hazardous-area electrical systems, explosion-proof equipment, interlocks, LEL monitoring interfaces, and ATEX/IECEx compliance coordinated with ventilation and controls.</li> <li>Welding & fabrication: power distribution for welding equipment, equipment earthing, task lighting, and integration with extraction/LEV systems aligned with OSHA/ACGIH guidance.</li> <li>Power systems: transformers, generators, UPS, LV panels, and distribution networks designed for redundancy, resilience, and mission-critical operations.</li> <li>Catering facilities: resilient power supply for kitchens, cold rooms/freezers, food processing areas, and hygienic zoning aligned with HACCP/ISO 22000 requirements.</li> <li>ELV & controls: fire alarm systems (NFPA 72), ICT, security (CCTV/access control), structured cabling, and BMS/SCADA integration for operational monitoring and control.</li> </ul> <h4>Qualifications:</h4> <ul> <li>Bachelor’s degree in electrical engineering; master’s degree preferred.</li> <li>Professionally registered (CEng, PE, or equivalent).</li> <li>15+ years' experience in electrical building services design, including aviation and complex infrastructure projects.</li> <li>Demonstrated experience leading multidisciplinary design teams and delivering major projects.</li> </ul> <h4>Technical expertise:</h4> <ul> <li>Strong knowledge of international electrical design codes, standards, and aviation requirements.</li> <li>Expertise in MV/LV power distribution, load assessments, protection systems, and earthing design.</li> <li>Proficiency in BIM and industry-standard design software, including Revit, Navisworks, ETAP, and Dialux.</li> <li>Experience in airport facilities, terminal buildings, and aviation-related infrastructure is highly desirable.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Duties &amp; Responsibilities</b></p> <ul> <li>Obtain pre-travel security clearance for flight crew members (cockpit crew, cabin crew, sky marshals, and any person authorized to travel onboard as crew) from certain countries such as the USA and Canada.</li> <li>Create and maintain a list of authorized crew (security-authorized crew) for each country.</li> <li>Prepare a crew list for each flight before departure to a destination country.</li> <li>Coordinate with concerned parties (Transportation Security Administration - USA, Home Office - UK, Transport Canada - Canada, Thai CCOC - Thailand, etc.) to allow passenger(s) to fly onboard RJ.</li> <li>Distribute aviation security rules and regulations to all concerned parties inside and outside RJ, as well as governmental authorities, and file them for follow-up.</li> <li>Obtain the necessary approval from all Jordanian and other concerned parties for deportee transportation.</li> <li>Obtain the necessary approval from all Jordanian and other concerned parties for weapon transportation.</li> <li>Follow up on all RJ CCTVs in different areas.</li> </ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul> <li>Well-developed interpersonal &amp; communication skills with fluency in English.</li> <li>Team Player.</li> <li>Demonstrate ability to follow instructions and complete tasks independently.</li> <li>Self-motivated, organized, self-starter and dynamic.</li> <li>Proficiency in MS Office</li> </ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Key Responsibilities</strong></p><br><br><ul><li><p>On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><br><br></li><li><p>Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue—whether an infrastructure fault or a user request—is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><br><br></li><li><p>User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><br><br></li><li><p>Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><br><br></li><li><p>Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><br><br></li></ul><p>Technical Skills&nbsp;</p><br><br><ul><li><p>Infrastructure &amp; Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><br><br></li><li><p>Ticketing &amp; SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><br><br></li><li><p>Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><br><br></li><li><p>AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><br><br></li></ul><br>What you need to be successful<br><ul><li><p>Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><br><br></li><li><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><br><br></li><li><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><br><br></li><li><p>Experience: 2–4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><br><br></li></ul><br>Who we are<br><p><strong>A little bit about talabat</strong><br> talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt &amp; Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br> <br> <strong>Role Overview</strong><br> <br> We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p><br><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a Senior AI Software Engineer to join our AI Hub, where we rapidly deliver prototypes, proof-of-concepts (PoCs), and minimum viable products (MVPs), as well as delivering production grade solutions that bring AI use cases to life. This role demands expertise across both front-end and back-end development, supporting the creation of dynamic AI-driven products such as GenAI-enabled web applications, use case marketplaces, and diagnostic tools. You will be responsible for designing, building, and optimizing end-to-end solutions, translating business requirements into robust, scalable, secure, and accessible web experiences suitable for enterprise production environments.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of professional experience delivering enterprise-grade software solutions across backend and frontend systems.</li><li>Strong hands-on experience building secure, scalable, and maintainable APIs using Python and Node.js, with frameworks such as FastAPI and Fastify.</li><li>Solid frontend engineering experience with TypeScript, React, and Next.js, following enterprise UI and accessibility standards.</li><li>Proven experience containerizing, deploying, and operating applications in production using Docker and Kubernetes, with a strong understanding of reliability and scalability.</li><li>Experience designing, implementing, and maintaining CI/CD pipelines using Jenkins, GitHub Actions, or Azure DevOps, with automated testing and quality gates.</li><li>Hands-on experience deploying and operating production workloads on Microsoft Azure, including services such as AKS, Azure Container Apps, Azure Container Registry, and related platform services.</li><li>Strong understanding and application of software engineering best practices, including SOLID principles, clean architecture, and common enterprise design patterns.</li><li>Experience working with relational databases such as MS SQL Server and PostgreSQL, including schema design, query optimization, and transactional consistency.</li><li>Practical experience with vector databases (e.g., Chroma, Milvus, Pinecone) and pgvector, including building and operating Retrieval Augmented Generation (RAG) pipelines in production environments.</li><li>Ability to collaborate effectively in cross-functional enterprise teams, including product, architecture, security, and cloud/platform teams.</li><li>Experience working with LLMs and AI platforms, such as Azure OpenAI, OpenAI APIs, or similar enterprise AI services.</li><li>Familiarity with LLM orchestration frameworks such as LangChain, Semantic Kernel, or equivalent.</li><li>hands-on experience using AI coding assistants (Claude Code, OpenAI Codex,..etc)</li><li>Strong documentation skills and experience contributing to architecture decisions, technical standards, and internal best practices.</li><li>Prior experience mentoring junior engineers or contributing to engineering excellence initiatives.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p>Technical Support Engineer</p><br><br><br>Job Scope <br><p>Technical support engineer skilled Virtualization and Infrastructure support engineer with expertise&nbsp;in SAN infrastructure, Backup software, Red Hat, Unix and virtualization technologies.</p><br><br><br>Main Duties and Responsibilities <br><ul> <li>Implement, install, manage and support virtualization environments.</li> <li>Research, diagnosis, troubleshooting and identify solutions to resolve client's issues.</li> <li>Analytical thinking and problem-solving skills as a go-getter with a lot of intellectual curiosity.</li> <li>Reproduce client's environments and test and validate fixes and workarounds.</li> <li>Act as a liaison between clients, technical pre-sales, sales teams and the product development team.</li> <li>Effectively communicate customer feedback and feature requirements to Engineering and Product Management.</li> <li>Follow standard policies and procedures for proper escalation of unresolved issues to the appropriate internal teams.</li> <li>Provide prompt and accurate responses to clients.</li> <li>Ensure proper recording and tracking of all issues in ticketing system from open to resolution.</li> <li>Attend technical issues raised by clients and end users in a timely and efficient manner while ensuring proper prioritization of incoming cases.</li> <li>Support the team with specifications on the company solutions and services, technical details, troubleshooting issues and comparisons pertaining to competitive models.</li> <li>Provide in-depth root cause analysis of reported technical issues and recommend remedial actions to the direct manager.</li> <li>Establish and maintain strong relationships with partners and clients and ensure constant communication and support to clients.</li> <li>Assist in the presentation of effective POC/demo to clients.</li> <li>Develop his skills and achieve professional certificates in his job domain.</li> <li>Take the lead in managing customer escalations and be comfortable holding clients facing meetings on short notice.</li> </ul><br><br>Position Requirements <br><ul> <li>Strong experience in SAN (Storage Area Network) environments, storage systems (preferably IBM, EMC, and HP), and storage virtualization technologies.</li> <li>Strong technical expertise of virtualization technologies, including Red Hat Virtualization, Openshift, VMware, Hyper V, and IBM PowerVM.</li> <li>Very good knowledge in backup software products and enterprise backup and recovery solutions.</li> <li>Relevant certifications (e.g., Red Hat, VMware, HCI) are highly desirable.</li> <li>Solid understanding of networking concepts and technologies.</li> <li>Strong problem-solving skills, with the ability to work both independently and as part of a team.</li> <li>Fluency in English is mandatory.</li> </ul> <p><strong>Key Competencies</strong></p><br> <ul> <li>Communication and Influence</li> <li>Teamwork</li> <li>Accountability</li> <li>Customer Focus</li> <li>Flexibility and Adaptability</li> <li>Functional Expertise</li> <li>Team Building</li> <li>Problem Solving and Decision Making</li> </ul><br><br>Education <br><ul> <li>BSc Degree in computer Science or computer Engineering (preferred)</li> </ul><br><br>Experience <br><ul> <li>2 to 4 years of strong experience in SAN (Storage Area Network) environments, virtualization technologies, data and backup solutions.</li> </ul><br><br><br> </div>

<p><h4>Role overview</h4> <p>We are seeking a highly skilled senior AI infrastructure and platform engineer to join our client’s team in Riyadh. In this role, you’ll be responsible for building, managing, and optimizing scalable AI infrastructure and compute environments that support high-performance workloads, including GPU-accelerated AI/ML pipelines, cluster scheduling, and orchestration.</p> <h4>Key responsibilities</h4> <ul> <li>Deploy, maintain, and optimize GPU-based compute clusters and infrastructure.</li> <li>Manage and operate GPU orchestration tools and platforms such as: <ul> <li>Nvidia Base Command Manager (critical)</li> <li>Nvidia AI Enterprise Suite</li> <li>Nvidia GPU and Network Operators</li> <li>Nvidia NIMs and Blueprints</li> </ul> </li> <li>Configure, deploy, and maintain compute workloads using scheduling and orchestration tools including: <ul> <li>Slurm (critical)</li> <li>Vanilla Kubernetes</li> </ul> </li> <li>Install, configure, and maintain the underlying OS (e.g. Canonical Ubuntu) and supporting system software.</li> <li>Monitor and troubleshoot infrastructure performance, availability, and reliability; ensure high uptime for AI/ML workloads.</li> <li>Work with data scientists, ML engineers, and development teams to define infrastructure requirements, resource allocation, and deployment workflows.</li> <li>Develop automation scripts, CI/CD pipelines, and best practices for infrastructure provisioning and management.</li> <li>Document architecture, configurations, and operational procedures; enforce security, compliance, and backup policies.</li> </ul> <h4>Requirements</h4> <h5>Required skills & experience</h5> <ul> <li>Proven experience managing GPU-based AI/ML infrastructure and compute clusters.</li> <li>Hands-on experience with: <ul> <li>Nvidia Base Command Manager</li> <li>Nvidia AI Enterprise Suite</li> <li>Nvidia GPU/Network Operators, NIMs, Blueprints</li> </ul> </li> <li>Strong experience with Slurm and/or Kubernetes orchestration.</li> <li>Solid Linux system administration skills — preferably on Ubuntu or similar distributions.</li> <li>Strong scripting/automation ability (e.g. Bash, Python, or relevant tooling) for provisioning, deployment, and maintenance.</li> <li>Excellent troubleshooting and performance-tuning skills.</li> <li>Experience collaborating with ML/data science teams and integrating infrastructure with their workflows.</li> <li>Strong understanding of networking, security, resource allocation, and cluster management best practices.</li> </ul> <h5>Preferred qualifications</h5> <ul> <li>Previous experience working in a high-performance computing (HPC) or AI-focused infrastructure team.</li> <li>Knowledge of containerization, container orchestration, and GPUs in cloud or on-prem environments.</li> <li>Experience with CI/CD, infrastructure-as-code (e.g. Terraform, Ansible), monitoring tools, and logging setups.</li> <li>Familiarity with workload scheduling, job queuing, resource quotas, and GPU-shared environments.</li> </ul></p><p></p>