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<p>The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs. Main Duties and Responsibilities • Identify, develop, and close new business opportunities. • Manage the full sales cycle from prospecting to contract closure. • Build and maintain strong relationships with customers and key stakeholders. • Understand client business requirements and position ERP solutions effectively. • Collaborate with pre-sales and technical teams to deliver tailored demonstrations and proposals. • Achieve and exceed sales targets and KPIs. • Maintain accurate pipeline and forecasting information within CRM systems.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Position Requirements</strong> • Strong understanding of ERP systems and business processes. • Hands-on experience with ERP platforms such as Oracle NetSuite and Microsoft Dynamics 365 is highly desirable. • Knowledge of Artificial Intelligence (AI) technologies, use cases, and business applications is considered an advantage. • Proven track record of achieving sales targets. • Excellent communication, presentation, and negotiation skills. • Self-motivated and customer-focused mindset. <strong>Education</strong> • Bachelor s degree in business administration, Information Technology, or a related field. <strong>Experience</strong> • 3+ years of experience in B2B software or ERP sales #LI-SK</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role We are looking for a Senior Technical Program Manager with a strong technical engineering background and proven experience leading complex technology programs from inception to delivery.<br> The ideal candidate will have started their career in a hands-on technical role such as Software Engineering, QA Engineering, Development, or a similar technical discipline , and subsequently moved into technical program management.<br> This role requires someone who can operate at both technical and program leadership levels — understanding architecture and engineering discussions, while also driving governance, delivery, dependencies, risks, and executive decision-making across multiple teams.<br> Key Responsibilities Lead complex technical programs from inception through delivery , ensuring alignment with business and technical objectives.<br> Own program governance , delivery frameworks, milestones, risks, and overall execution.<br> Take ownership of cross-team dependencies and proactively resolve blockers.<br> Facilitate executive-level discussions and support data-driven technical and delivery decisions .<br> Provide technical leadership and maintain a strong understanding of solution architecture, engineering practices, and technical dependencies .<br> Partner closely with Engineering, QA, Architecture, Product, and other technical teams to ensure successful program delivery.<br> Drive technical program planning, prioritization, execution, and continuous improvement.<br> Identify risks, dependencies, and delivery challenges early and implement effective mitigation strategies.<br> Lead cross-functional teams across multiple projects and workstreams.<br> Establish and monitor program KPIs, delivery metrics, and progress against objectives.<br> Communicate program status, risks, dependencies, and key decisions to senior leadership and executive stakeholders.<br> Operate effectively in fast-paced and ambiguous environments, making sound decisions and driving resolution.<br> 6+ years of experience in Technical Program Management, Technical Project Management, or a similar technical delivery leadership role.<br> Strong technical background, ideally having started a career in Software Engineering, QA Engineering, Development, or another technical engineering discipline .<br> Proven professional experience managing technical programs from inception to delivery in a senior role.<br> Strong understanding of software development lifecycle, engineering practices, and technical architectures.<br> Ability to understand and confidently discuss technical concepts, architecture, integrations, dependencies, and engineering challenges with technical teams.<br> Strong expertise in Agile methodologies and delivery frameworks such as Scrum and Kanban .<br> Proven experience in program governance and cross-functional delivery .<br> Strong stakeholder management and executive communication skills.<br> Ability to facilitate executive decisions and communicate complex technical topics clearly to senior leadership.<br> Proven ability to manage cross-team dependencies across multiple projects and workstreams .<br> Strong risk identification, mitigation, problem-solving, and decision-making skills.<br> Experience with project/program management tools such as Jira and Azure DevOps .<br> Demonstrated ability to lead cross-functional technical teams in complex and dynamic environments.<br> Strong understanding of technical program delivery, architecture ownership, and engineering best practices.<br> Comfortable working in ambiguous, fast-paced environments and driving initiatives with limited direction.<br> Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related technical field preferred.<br> Relevant technical, Agile, or program management certifications are a plus.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>A leading global pharmaceutical company is seeking an AI Solutions Architect who is responsible for designing, governing, delivering, and evolving the enterprise AI technical architecture across the company. Acting as the technical authority and delivery lead for AI within the AI Centre of Excellence, this role defines architectural standards, evaluates and governs AI platforms and solutions, prioritising off-the-shelf and vendor-led approaches, and ensures that all AI initiatives are scalable, secure, compliant, and aligned with the company's digital transformation strategy. The AI Solutions Architect works closely with AI Engineers, IT Business Partners, AI Champions, and business function leaders to assess technical feasibility, lead end-to-end solution delivery, support AI Proof of Value (POV) execution, and translate strategic AI ambitions into sound, future-proof solutions, ensuring every initiative is delivered on a technically rigorous and governance-compliant foundation.</p><p>Responsibilities:</p><ol><li>Strategy &amp; Architecture Leadership<ul><li>Define and own the enterprise AI technical architecture framework, including reference architectures, design patterns, integration blueprints, and technology standards across cloud and on-premises environments</li><li>Collaborate with the Architecture advisory board to ensure the AI architecture roadmap is aligned with the company's overall digital transformation strategy and enterprise IT architecture principles</li><li>Evaluate emerging AI technologies, frameworks, and platforms, providing technical direction and recommendations to senior IT and business stakeholders</li><li>Lead architectural governance for all AI initiatives, ensuring solutions adhere to approved standards, security requirements, regulatory constraints, and scalability principles</li><li>Define and maintain the enterprise AI technology stack, including cloud AI services (Azure, AWS, GCP), MLOps platforms, data platforms, and integration middleware</li></ul></li><li>AI Solution Design &amp; Technical Oversight<ul><li>Architect end-to-end AI solutions across the company's key business domains including Manufacturing, Quality &amp; Regulatory Affairs, R&amp;D, Commercial, Supply Chain, HR, and Finance</li><li>Produce high-quality architecture deliverables including solution design documents, architecture decision records (ADRs), technical specifications, data flow diagrams, and integration architecture blueprints</li><li>Lead technical design reviews and architecture assessments for all AI initiatives in the portfolio, ensuring fitness for purpose, scalability, and compliance</li><li>Define AI integration patterns with enterprise systems including SAP, MES, LIMS, CRM, and M365 ecosystems, ensuring seamless interoperability</li><li>Guide AI Developers in translating architecture designs into well-structured, maintainable, and production-ready solutions</li><li>Oversee the design of MLOps pipelines including model training, validation, deployment, monitoring, and retraining workflows</li></ul></li><li>Platform Engineering &amp; Infrastructure<ul><li>Own the architecture and governance of enterprise AI platforms including Microsoft Azure AI, Azure Machine Learning, Microsoft 365 Copilot, and other approved AI tooling</li><li>Define cloud infrastructure architecture for AI workloads including compute, storage, networking, and security configurations aligned with the company IT standards</li><li>Establish standards for model lifecycle management including versioning, registry, performance monitoring, drift detection, and retraining triggers</li><li>Drive the design of data architecture components critical to AI including feature stores, data lakes, vector databases, and real-time data pipelines in collaboration with the Data &amp; Analytics team</li><li>Ensure AI platforms meet GxP validation, 21 CFR Part 11, and audit trail requirements where applicable</li></ul></li><li>Governance, Compliance &amp; Responsible AI<ul><li>Embed regulatory and compliance requirements, including FDA AI/ML guidance, EMA requirements, GxP, GDPR, and HIPAA, into AI architecture design and review processes</li><li>Define and enforce responsible AI architectural guardrails including model explainability, bias detection, fairness assessments, and human-in-the-loop design patterns</li><li>Maintain AI architecture governance documentation including standards, patterns, approved toolsets, and deviation processes within the enterprise AI knowledge repository</li><li>Coordinate with IT Security, Data Privacy, Legal, Quality Assurance, and Regulatory Affairs to ensure AI solutions meet all applicable oversight requirements</li><li>Support E-AIAB governance processes by providing technical input into initiative assessments, vendor evaluations, and POV planning</li></ul></li><li>Technical Leadership &amp; Enablement<ul><li>Provide technical mentorship, code and architecture reviews, and hands-on guidance to the AI Developer team</li><li>Define engineering best practices, coding standards, and DevOps/MLOps conventions for the AI team</li><li>Collaborate with external vendors, implementation partners, and cloud providers to assess solutions, conduct technical due diligence, and ensure delivery quality</li><li>Contribute technical expertise to vendor RFP/RFI processes, proof-of-concept evaluations, and contract assessments</li><li>Represent the company's AI technical standards in cross-functional project delivery teams and steering committees</li></ul></li><li>Stakeholder Engagement &amp; Communication<ul><li>Translate complex technical architecture concepts into clear, accessible language for business stakeholders, executive leadership, and non-technical audiences</li><li>Serve as the primary technical escalation point for AI platform issues, architecture deviations, and integration challenges</li><li>Collaborate with IT Business Partners and AI Champions to provide technical feasibility input into AI opportunity assessments</li><li>Participate in external pharmaceutical AI forums, cloud provider events, and technology conferences to maintain leading-edge awareness and contribute to the company's technical reputation</li></ul></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Software Engineering, Data Science, or related technical field</li><li>Master's degree in Artificial Intelligence, Data Science, Computer Science, or related discipline is preferred</li><li>Microsoft Azure Solutions Architect Expert, Azure AI Engineer Associate, or equivalent cloud architecture certification is preferred</li><li>TOGAF or equivalent enterprise architecture certification is preferred</li><li>7-10 years of professional experience in IT, software engineering, data &amp; analytics, or AI/ML implementation</li><li>4-6 years of hands-on experience designing and delivering AI/ML solutions on cloud platforms (Azure, AWS, or GCP) in a production environment</li><li>Proven track record of owning end-to-end AI solution architecture in a complex, cross-functional enterprise environment</li><li>Experience with Microsoft Azure AI, Azure Machine Learning, and Microsoft 365 Copilot architecture and deployment is preferred</li><li>Pharmaceutical, healthcare, life sciences, or other regulated industry experience is preferred</li><li>Experience with GxP validation, 21 CFR Part 11, or regulatory technology compliance in an AI/ML context is preferred</li></ul><p>Skills:</p><p><strong>Technical Competencies:</strong></p><ul><li>AI/ML Architecture &amp; Solution Design</li><li>Cloud Platform Architecture (Azure / AWS / GCP)</li><li>ML Ops &amp; Model Lifecycle Management</li><li>Enterprise Integration &amp; API Design</li><li>Data Architecture &amp; Data Engineering</li><li>AI Governance, Ethics &amp; Responsible AI</li><li>Pharmaceutical Regulatory Compliance (GxP, FDA, EMA)</li></ul><p><strong>AI &amp; Technology Skills:</strong></p><ul><li>Deep expertise in AI/ML architecture patterns, including supervised/unsupervised learning, NLP, computer vision, generative AI, and LLM-based solution design</li><li>Strong hands-on proficiency with Azure AI Services, Azure Machine Learning, MLflow, or equivalent MLOps tooling</li><li>Solid experience designing and deploying generative AI solutions including RAG architectures, LLM orchestration (LangChain, Semantic Kernel), and enterprise copilot patterns</li><li>Strong command of enterprise integration architecture including REST APIs, event-driven architecture, message queues, and middleware platforms</li><li>Proficiency in cloud infrastructure design including IaC (Terraform, Bicep), containerization (Docker, Kubernetes), and CI/CD pipelines</li><li>Strong understanding of data architecture components including data lakes, lakehouses, feature stores, and vector databases</li><li>Working knowledge of pharmaceutical business processes including GxP operations, quality management systems, and regulatory affairs workflows (Preferred)</li><li>Solid understanding of AI governance frameworks, responsible AI principles, data privacy regulations (GDPR, HIPAA), and IT security principles relevant to AI deployment</li></ul><p></p></section>

<p><h4>Description</h4> <p>A leading global pharmaceutical company is seeking an AI solutions architect who is responsible for designing, governing, delivering, and evolving the enterprise AI technical architecture across the company. Acting as the technical authority and delivery lead for AI within the AI Centre of Excellence, this role defines architectural standards, evaluates and governs AI platforms and solutions, prioritising off-the-shelf and vendor-led approaches, and ensures that all AI initiatives are scalable, secure, compliant, and aligned with the company's digital transformation strategy. The AI solutions architect works closely with AI engineers, IT business partners, AI champions, and business function leaders to assess technical feasibility, lead end-to-end solution delivery, support AI proof of value (POV) execution, and translate strategic AI ambitions into sound, future-proof solutions, ensuring every initiative is delivered on a technically rigorous and governance-compliant foundation.</p> <h4>Responsibilities:</h4> <ol> <li><strong>Strategy & architecture leadership</strong><br> Define and own the enterprise AI technical architecture framework, including reference architectures, design patterns, integration blueprints, and technology standards across cloud and on-premises environments.<br> Collaborate with the architecture advisory board to ensure the AI architecture roadmap is aligned with the company's overall digital transformation strategy and enterprise IT architecture principles.<br> Evaluate emerging AI technologies, frameworks, and platforms, providing technical direction and recommendations to senior IT and business stakeholders.<br> Lead architectural governance for all AI initiatives, ensuring solutions adhere to approved standards, security requirements, regulatory constraints, and scalability principles.<br> Define and maintain the enterprise AI technology stack, including cloud AI services (Azure, AWS, GCP), MLOps platforms, data platforms, and integration middleware.</li> <li><strong>AI solution design & technical oversight</strong><br> Architect end-to-end AI solutions across the company's key business domains including manufacturing, quality & regulatory affairs, R&D, commercial, supply chain, HR, and finance.<br> Produce high-quality architecture deliverables including solution design documents, architecture decision records (ADRs), technical specifications, data flow diagrams, and integration architecture blueprints.<br> Lead technical design reviews and architecture assessments for all AI initiatives in the portfolio, ensuring fitness for purpose, scalability, and compliance.<br> Define AI integration patterns with enterprise systems including SAP, MES, LIMS, CRM, and M365 ecosystems, ensuring seamless interoperability.<br> Guide AI developers in translating architecture designs into well-structured, maintainable, and production-ready solutions.<br> Oversee the design of MLOps pipelines including model training, validation, deployment, monitoring, and retraining workflows.</li> <li><strong>Platform engineering & infrastructure</strong><br> Own the architecture and governance of enterprise AI platforms including Microsoft Azure AI, Azure Machine Learning, Microsoft 365 Copilot, and other approved AI tooling.<br> Define cloud infrastructure architecture for AI workloads including compute, storage, networking, and security configurations aligned with the company IT standards.<br> Establish standards for model lifecycle management including versioning, registry, performance monitoring, drift detection, and retraining triggers.<br> Drive the design of data architecture components critical to AI including feature stores, data lakes, vector databases, and real-time data pipelines in collaboration with the Data & Analytics team.<br> Ensure AI platforms meet GxP validation, 21 CFR Part 11, and audit trail requirements where applicable.</li> <li><strong>Governance, compliance & responsible AI</strong><br> Embed regulatory and compliance requirements, including FDA AI/ML guidance, EMA requirements, GxP, GDPR, and HIPAA, into AI architecture design and review processes.<br> Define and enforce responsible AI architectural guardrails including model explainability, bias detection, fairness assessments, and human-in-the-loop design patterns.<br> Maintain AI architecture governance documentation including standards, patterns, approved toolsets, and deviation processes within the enterprise AI knowledge repository.<br> Coordinate with IT security, data privacy, legal, quality assurance, and regulatory affairs to ensure AI solutions meet all applicable oversight requirements.<br> Support E-AIAB governance processes by providing technical input into initiative assessments, vendor evaluations, and POV planning.</li> <li><strong>Technical leadership & enablement</strong><br> Provide technical mentorship, code and architecture reviews, and hands-on guidance to the AI developer team.<br> Define engineering best practices, coding standards, and DevOps/MLOps conventions for the AI team.<br> Collaborate with external vendors, implementation partners, and cloud providers to assess solutions, conduct technical due diligence, and ensure delivery quality.<br> Contribute technical expertise to vendor RFP/RFI processes, proof-of-concept evaluations, and contract assessments.<br> Represent the company's AI technical standards in cross-functional project delivery teams and steering committees.</li> <li><strong>Stakeholder engagement & communication</strong><br> Translate complex technical architecture concepts into clear, accessible language for business stakeholders, executive leadership, and non-technical audiences.<br> Serve as the primary technical escalation point for AI platform issues, architecture deviations, and integration challenges.<br> Collaborate with IT business partners and AI champions to provide technical feasibility input into AI opportunity assessments.<br> Participate in external pharmaceutical AI forums, cloud provider events, and technology conferences to maintain leading-edge awareness and contribute to the company's technical reputation.</li> </ol> <h4>Requirements</h4> <p>Bachelor's degree in computer science, information technology, software engineering, data science, or related technical field.<br> Master's degree in artificial intelligence, data science, computer science, or related discipline is preferred.<br> Microsoft Azure Solutions Architect Expert, Azure AI Engineer Associate, or equivalent cloud architecture certification is preferred.<br> TOGAF or equivalent enterprise architecture certification is preferred.<br> 7–10 years of professional experience in IT, software engineering, data & analytics, or AI/ML implementation.<br> 4–6 years of hands-on experience designing and delivering AI/ML solutions on cloud platforms (Azure, AWS, or GCP) in a production environment.<br> Proven track record of owning end-to-end AI solution architecture in a complex, cross-functional enterprise environment.<br> Experience with Microsoft Azure AI, Azure Machine Learning, and Microsoft 365 Copilot architecture and deployment is preferred.<br> Pharmaceutical, healthcare, life sciences, or other regulated industry experience is preferred.<br> Experience with GxP validation, 21 CFR Part 11, or regulatory technology compliance in an AI/ML context is preferred.</p> <h4>Skills:</h4> <p><strong>Technical competencies:</strong><br> AI/ML architecture & solution design - cloud platform architecture (Azure / AWS / GCP) - ML ops & model lifecycle management - enterprise integration & API design - data architecture & data engineering - AI governance, ethics & responsible AI - pharmaceutical regulatory compliance (GxP, FDA, EMA)</p> <p><strong>AI & technology skills:</strong><br> Deep expertise in AI/ML architecture patterns, including supervised/unsupervised learning, NLP, computer vision, generative AI, and LLM-based solution design.<br> Strong hands-on proficiency with Azure AI services, Azure Machine Learning, MLflow, or equivalent MLOps tooling.<br> Solid experience designing and deploying generative AI solutions including RAG architectures, LLM orchestration (LangChain, Semantic Kernel), and enterprise copilot patterns.<br> Strong command of enterprise integration architecture including REST APIs, event-driven architecture, message queues, and middleware platforms.<br> Proficiency in cloud infrastructure design including IaC (Terraform, Bicep), containerization (Docker, Kubernetes), and CI/CD pipelines.<br> Strong understanding of data architecture components including data lakes, lakehouses, feature stores, and vector databases.<br> Working knowledge of pharmaceutical business processes including GxP operations, quality management systems, and regulatory affairs workflows (preferred).<br> Solid understanding of AI governance frameworks, responsible AI principles, data privacy regulations (GDPR, HIPAA), and IT security principles relevant to AI deployment.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br><span>Sales Account Manager – ERP</span><br><br>Job Scope <br></span><p>The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs.</p><br> <br><br>Main Duties and Responsibilities <br><ul> <li>Identify, develop, and close new business opportunities.</li> <li>Manage the full sales cycle from prospecting to contract closure.</li> <li>Build and maintain strong relationships with customers and key stakeholders.</li> <li>Understand client business requirements and position ERP solutions effectively.</li> <li>Collaborate with pre-sales and technical teams to deliver tailored demonstrations and proposals.</li> <li>Achieve and exceed sales targets and KPIs.</li> <li>Maintain accurate pipeline and forecasting information within CRM systems.</li> </ul><br><br>Position Requirements <br><ul> <li><span>Strong understanding of ERP systems and business processes.</span></li> <li><span>Hands-on experience with ERP platforms such as Oracle NetSuite and Microsoft Dynamics 365 is highly desirable.</span></li> <li><span>Knowledge of Artificial Intelligence (AI) technologies, use cases, and business applications is considered an advantage.</span></li> <li><span>Proven track record of achieving sales targets.</span></li> <li><span>Excellent communication, presentation, and negotiation skills.</span></li> <li><span>Self-motivated and customer-focused mindset.</span></li> </ul><br><br>Education <br><ul> <li>Bachelor’s degree in business administration, Information Technology, or a related field.</li> </ul><br><br>Experience <br><ul> <li>3+ years of experience in B2B software or ERP sales</li> </ul> <p>#LI-SK</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Successfully design, develop, implement, and maintain enterprise Business Intelligence and AI solutions that improve data accessibility, reporting, analytics, and decision-making across UNRWA. Deliver high-quality data warehouse models, ETL/ELT solutions, Power BI dashboards, AI-enabled analytics, and technical documentation while ensuring data quality, adherence to enterprise architecture standards, and knowledge transfer to relevant technical teams.<br> Work Location<br>HQA and open for remote consultancy in the UNRWA fields of operation<br> Expected duration<br>12 months<br> Duties and Responsibilities<br>The Consultant will be responsible for providing senior technical expertise in Business Intelligence, Data Analytics, Data Warehousing, and Artificial Intelligence solutions. The Consultant will work closely with the Enterprise Architecture &amp; Business Intelligence (EBI) team to deliver enterprise reporting and analytics capabilities. Specific outputs/tasks include, but are not limited to: • Analyze business requirements and translate them into technical BI and AI solutions. • Design and develop dimensional data warehouse models and analytical/semantic models. • Design and develop OLAP cubes and support database objects. • Develop, maintain, and optimize ETL/ELT processes and data integration solutions. • Design, develop, deploy, and maintain Power BI reports, dashboards, KPI scorecards, and AI-powered dashboards. • Support implementation and adoption of Microsoft Copilot and other AI capabilities within BI solutions. • Ensure data quality, consistency, completeness, and accuracy through profiling, validation, cleansing, and monitoring activities. • Provide technical advice and recommendations related to BI, Power BI, analytics, AI, and data architecture. • Coordinate with the Enterprise Architecture &amp; Business Intelligence team on technical design, architecture, deployment, and production support. • Provide technical guidance and knowledge transfer to BI developers and relevant technical staff. • Prepare and maintain technical documentation including solution designs, specifications, operational procedures, and user manuals. • Perform other related duties as required.<br> Qualifications/special skills<br>Bachelor's Degree in Computer Science, Information Technology, Data Science, Artificial Intelligence, Software Engineering, or another related discipline. Minimum seven (6) years of relevant professional experience. Nature of required experience: Professional experience in Business Intelligence, Data Analytics, Data Engineering, Data Warehousing, Software Development, or related fields, including experience with Power BI, SQL Server, ETL/ELT development, dimensional modelling, AI-powered analytics, and Microsoft BI technologies. • Extensive experience with Microsoft Power BI. • Extensive experience with SQL Server, SQL development, and database scripting. • Strong experience in Data Warehouse design and dimensional modelling. • Strong experience in ETL/ELT development and data integration. • Strong experience writing DAX and SQL. • Experience with Microsoft SSIS and SSAS. • Experience implementing AI-powered analytics, Microsoft Copilot, or Generative AI solutions. • Experience translating business requirements into analytical solutions. • Experience preparing technical documentation. • Experience with Microsoft Azure and/or Microsoft Fabric is desirable<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman with possibility for remote consultancy in the fields of UNRWA operations. • The consultancy is for local candidates. • The selected candidate will receive a monthly remuneration that is amounting to JOD 1,190.44 or equivalent in USD for every fully completed month. • The duration of the Contract is for 12 months, and the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the head, Digital Impact Strategy and Data Officer and in coordination with EBI team.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Our Mission is to Simplify Life. We are looking to Simplify and automate complex decision-making for customer centric industries, like Utilities, Financial Services, Logistics, and commerce, that drive the world's economies and you have the chance to join the revolution. We are trying to solve huge challenges in today's enterprise that are directly impacting the employee and customer experience.</p><p>What can we promise you:</p><ul><li>You’ll join a global family of awesome, passionate people that are working together to build a sustainable, scalable ecosystem committed to using logic to create a better experience.</li><li>We want you to help us become better. You will be empowered to drive change and innovate.</li><li>That we will invest in you. We will give you the opportunity to master your domain and drive excellence.</li></ul><p><br></p><p>As an Expert Mendix Engineer you will be responsible for providing business process leadership using Mendix to build platforms, modelling software for our products and client deployments, and integrating systems with third parties, collaborating with analysts, product owners, architect and other team members to drive out the technical requirements for a solution.</p><p><br></p><p><br></p><p><b>Main Job Responsibilities:</b></p><ul><li>Leads/participates in design, development, coding, UI, testing, installation and support of software applications, interfaces, tools and services.</li><li>Work with architect and project team to create or update technical specifications and documentation.</li><li>Diagram process design models using Mendix working from requirements documents created by business analysts.</li><li>Provide effort estimates and deliver according to estimates.</li><li>Verify other’s effort estimates and correct them if necessary.</li><li>Review the process design of other team members and provide recommendations.</li><li>Build reusable and custom components that can be leveraged throughout the organization.</li><li>Analyze and work with documentation in UML notation</li><li>Model, develop and assist others in the construction of software using Mendix</li><li>Collaborate with the Technical Support Department in solving production issues and getting new software releases into the production environment</li><li>Participate in appraisal processes of team members.</li><li>Determine and document the impact of process changes and clearly articulate different alternatives.</li><li>Collaborate with the Production Support Department in solving production issues and getting new software releases into the production environment.</li><li>Support on the development of “Proof of Concept” projects as needed.</li><li>Provide guidance and supervision to Mendix, Java, UI and mobile developers belonging to the department.</li><li>Lead the proof of concepts and prototyping solutions.</li><li>Educate the teams on design, construction and implementation using Mendix and Software Development best practices.</li><li>Acting as a technical mentor/coach to all team members.</li><li>Preparing or assisting with the preparation of technical proposals as required.</li><li>Provide technical expertise and direction on solution delivery projects.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Needed Competencies:</b></p><ul><li>Strong coaching and mentoring skills</li><li>Able to work under minimal supervision</li><li>Ability to work in a team environment</li><li>Willing to work with people in remote sites or different time zones</li><li>Leading skills</li><li>Time management skills</li><li>Proactive</li><li>Excellent communication skills</li><li>Problem Solver type</li><li>Innovative and enjoy learning new technologies</li><li>Willing to work in a fast-passed environment</li><li>English Language – Advanced Level</li></ul><p><br></p><p><b>Knowledge, Skills and Abilities:</b></p><ul><li>Strong understanding of the Business Process Management Notation, concepts and applications.</li><li>Strong understanding of the software development cycles, coding, data mapping, user interface development, concepts and applications.</li><li>Worked with BPMN Tools like Camunda or similar.</li><li>Able to analyze and design solutions for provided requirements.</li><li>Able to understand UML notation.</li><li>Firm understanding of IT concepts (web services definition, user interface design and data use modeling).</li><li>Experience on coding backend and frontend using Object Oriented Languages (Java, C#) and Scripting Languages (JavaScript).</li><li>Experience using CSS or Boostrap for user interface development and styling.</li><li>Able to analyze and design solutions for provided requirements.</li><li>Able to understand UML notation.</li><li>Firm understanding of IT concepts (web services definition, user interface design, OO design and data modeling).</li><li>Solid understanding of Microservices Architecture.</li></ul><p><br></p><p><b>Preferences:</b></p><ul><li>Knowledge of programming or scripting languages: C#, Java, JavaScript.</li><li>Utilities industry knowledge.</li><li>UML, XML, Web Services knowledge.</li><li>Certification in BPMN.</li><li>Experience with some Low Code Platform: Mendix, OutSystems, etc.</li><li>Certification on Mendix.</li></ul><p><br></p><p><b>Experience:</b></p><ul><li>8+ years of hands-on experience designing, enhancing and documenting processes and BPMN models using modeling tools.</li><li>8+ years of hands-on experience designing, coding, maintaining software in an Object-Oriented Language.</li><li>Some experience managing small teams.</li><li>Interaction with external systems through web services/interfaces.</li><li>Experience working in Agile/SCRUM methodologies.</li></ul><p><br></p><p><b>Education: </b>Bachelor's degree in Computer Science, Industrial Engineering or Similar.</p><p><br></p><p><b>Travel:</b> Occasional traveling for specific project requirements.</p><p><br></p><p><b>Work Schedule:</b> Avertra's local office schedule.</p></div>

<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Contract duration: 6 months (pending funding confirmation) Starting date: ASAP Location: Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The Senior Assessment Officer will lead a portfolio of shelter and sites-related research activities, which may include targeted shelter assessments, area-based and neighbourhood-level studies, intentions and perceptions research, analytical support to humanitarian coordination mechanisms, and other assessments responding to evolving operational priorities and information needs. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. • External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. • Leading on external engagement related to project implementation and analytical research findings as necessary. • Where necessary, leading on Joint Analysis Workshops between IMPACT and partner organisations, The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT. REQUIREMENTS • Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><h3>REQUIREMENTS</h3><ul><li>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</li><li>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</li><li>Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</li><li>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</li><li>Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</li><li>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</li><li>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</li><li>Security environment Ability to operate in a complex and challenging security environment.</li><li>Experience in geographical region Past experience in the region is desirable;</li><li>Language skills Fluency in English required, Arabic is an asset</li></ul>

<p><h4>Description</h4> <p>Do you want to love what you do at work? Do you want to make a difference, an impact, and transform people's lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?</p> <p>If yes, then this is the job you are looking for. Webook is Saudi’s #1 event ticketing and experience booking platform in terms of technology, features, agility, and revenue, serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales.</p> <h4>Key responsibilities:</h4> <ul> <li>Analyze and mine business data to identify patterns and correlations among the various data points.</li> <li>Map and trace data within the enterprise data framework in order to solve a given business or system problem.</li> <li>Design and create marts to support the business intelligence tools and provide data to the end users in support of business decisions.</li> <li>Perform statistical analysis of the enterprise data. Extract existing data to manipulate, calculate, and format into useful presentations.</li> <li>Identify and explore opportunities to enhance enterprise analytical databases using knowledge gained from experience and from an understanding of emerging methodologies.</li> <li>Create and document logical data integration (ETL) strategies for data flows between source/target systems and the Enterprise Data Warehouse.</li> <li>Perform a variety of in-depth data analysis, data modeling, and data administration tasks on complicated datasets with potentially complex data integration scenarios with limited supervision.</li> <li>Establish, maintain, adhere to, and enforce Enterprise Data modeling and Data Integration standards.</li> <li>Support innovations by actively keeping technical and professional business knowledge current on emerging technology and data trends which may fit with enterprise needs. Must be able to research and accurately articulate benefits and goals of these technologies.</li> </ul> <h4>Requirements</h4> <p>Bachelor's degree in Computer Science, Management Information Systems, or a related field.</p> <p>Minimum of 4 years experience.</p> <p>Overall experience in information systems; background experience in ETL processes, application development, report development, and data warehouse projects.</p> <h4>Skills:</h4> <ul> <li>Proficient in English written and verbal communication skills.</li> <li>Demonstrates excellent judgment and decision-making skills.</li> <li>Demonstrated time management and priority setting skills.</li> <li>Excellent organizational skills.</li> <li>Possesses strong product knowledge.</li> <li>Possesses strong technical aptitude.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Do you want to love what you do at work? Do you want to make a difference, an impact, and transform people's lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?</p> <p>If yes, then this is the job you are looking for. Webook is Saudi’s #1 event ticketing and experience booking platform in terms of technology, features, agility, and revenue, serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales.</p> <h4>Key responsibilities:</h4> <ul> <li>Analyze and mine business data to identify patterns and correlations among the various data points.</li> <li>Map and trace data within the enterprise data framework in order to solve a given business or system problem.</li> <li>Design and create marts to support the business intelligence tools and provide data to the end users in support of business decisions.</li> <li>Perform statistical analysis of the enterprise data. Extract existing data to manipulate, calculate, and format into useful presentations.</li> <li>Identify and explore opportunities to enhance enterprise analytical databases using knowledge gained from experience and from an understanding of emerging methodologies.</li> <li>Create and document logical data integration (ETL) strategies for data flows between source/target systems and the Enterprise Data Warehouse.</li> <li>Perform a variety of in-depth data analysis, data modeling, and data administration tasks on complicated datasets with potentially complex data integration scenarios with limited supervision.</li> <li>Establish, maintain, adhere to, and enforce Enterprise Data modeling and Data Integration standards.</li> <li>Support innovations by actively keeping technical and professional business knowledge current on emerging technology and data trends which may fit with enterprise needs. Must be able to research and accurately articulate benefits and goals of these technologies.</li> </ul> <h4>Requirements</h4> <p>Bachelor's degree in Computer Science, Management Information Systems, or a related field.</p> <p>Minimum of 4 years experience.</p> <p>Overall experience in information systems; background experience in ETL processes, application development, report development, and data warehouse projects.</p> <h4>Skills:</h4> <ul> <li>Proficient in English written and verbal communication skills.</li> <li>Demonstrates excellent judgment and decision-making skills.</li> <li>Demonstrated time management and priority setting skills.</li> <li>Excellent organizational skills.</li> <li>Possesses strong product knowledge.</li> <li>Possesses strong technical aptitude.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br> <strong>Responsibilities</strong> <br> <br> <ul> <li>Operates and maintains all aspects of server administration to include, but is not limited</li> <li>to, Microsoft 2008 Active Directory, Windows Internet Name Service (WINS), Domain Name System (DNS), Domain Host Configuration Protocol (DHCP), print queues, etc.</li> <li>Responsible for the daily administration of Exchange servers (2008 or higher) and Outlook Web Access (OWA).</li> <li>Management of Microsoft Systems Management Server (SMS), Microsoft Operations Manager (MOM) or Microsoft System Center Operations Manager (SCOM), Microsoft System Center Configuration Manager (SCCM), and Microsoft Windows Server Update Services (WSUS).</li> <li>Uses VERITAS Backup Exec to conduct file server backup and restores.</li> <li>Maintains systems availability and performs regular maintenance on equipment.</li> <li>Proficient at hardware maintenance and troubleshooting of various vendor server platforms including Dell, HP, LTO tape library, fiber switch, and SANs.</li> <li>Maintains antivirus and security requirements by the US Army standards and regulations.</li> <li>Provides user and Microsoft Exchange account maintenance as required.</li> <li>Establishes shift schedules.</li> <li>Performs employee appraisals, training records and is well versed with the V2X Leadership guide.</li> <li>Performs other duties and assignments as required.</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <ul> <li> <strong>Qualifications</strong> </li> <li> <strong> <u>Security Clearance:</u> </strong> <ul> <li>Requires an active Secret Clearance</li> </ul> </li> <li> <strong>Education / Certifications:</strong> <em>One-year related experience may be substituted for one year of education if degree is required.</em> <ul> <li>Bachelor s Degree in Information Technology (IT)</li> <li>This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.</li> <li>The authorized certifications for this job title are listed as follows:</li> </ul> </li> <li> <strong> <u>BASELINE:</u> </strong> <ul> <li>Cisco: CCNA: Certified Network Associate - Security</li> <li>Cisco: CCNP: Certified Network Professional - Security</li> <li>CompTIA: CASP+ ce: Advanced Security Practitioner</li> <li>CompTIA: CySA+ ce: Cybersecurity Analyst (<strong>Cannot be used as a dual qualifier</strong>)</li> <li>CompTIA: Security+ ce</li> <li>GIAC: GCED: Certified Enterprise Defender</li> <li>GIAC: GCIH: Certified Incident Handler: Certified Incident Handler</li> <li>GIAC: GICSP: Industrial Cyber Security Professional</li> <li>GIAC: GSEC: Security Essentials</li> <li>ISACA: CISA: Certified Information Systems Auditor</li> <li>ISC2: CISSP (<strong>or Associate</strong>): Certified Information Systems Security Professional</li> <li>ISC2: SSCP: Systems Security Certified Practitioner</li> </ul> </li> <li><br></li></ul></div></section>

<p><h4>Description</h4> <p>Optimiza is seeking a dedicated junior Oracle DB administrator to assist with the effective management and administration of our Oracle database systems.</p> <h4>Key responsibilities:</h4> <ul> <li>Assist in the installation, configuration, and maintenance of Oracle databases to ensure optimal performance.</li> <li>Support database monitoring, tuning, and troubleshooting efforts.</li> <li>Help in performing backup and recovery operations to maintain data integrity and availability.</li> <li>Collaborate with senior DBAs and other IT teams to implement database solutions and upgrades.</li> <li>Document procedures and maintain records of database activities.</li> <li>Participate in on-call rotation and respond promptly to database incidents.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in computer science, information technology, or related field.</li> <li>1-2 years of Oracle database concepts and architecture.</li> <li>Familiarity with SQL and PL/SQL programming.</li> <li>Willingness to learn and adapt in a fast-paced environment.</li> <li>Good problem-solving skills and attention to detail.</li> <li>Effective communication and teamwork abilities.</li> <li>Certifications in Oracle database administration are a plus but not mandatory.</li> </ul> <h4>Benefits</h4> <ul> <li>Class A health insurance</li> <li>Annual bonus</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Optimiza is seeking a dedicated junior Oracle DB administrator to assist with the effective management and administration of our Oracle database systems.</p> <h4>Key responsibilities:</h4> <ul> <li>Assist in the installation, configuration, and maintenance of Oracle databases to ensure optimal performance.</li> <li>Support database monitoring, tuning, and troubleshooting efforts.</li> <li>Help in performing backup and recovery operations to maintain data integrity and availability.</li> <li>Collaborate with senior DBAs and other IT teams to implement database solutions and upgrades.</li> <li>Document procedures and maintain records of database activities.</li> <li>Participate in on-call rotation and respond promptly to database incidents.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in computer science, information technology, or related field.</li> <li>1-2 years of Oracle database concepts and architecture.</li> <li>Familiarity with SQL and PL/SQL programming.</li> <li>Willingness to learn and adapt in a fast-paced environment.</li> <li>Good problem-solving skills and attention to detail.</li> <li>Effective communication and teamwork abilities.</li> <li>Certifications in Oracle database administration are a plus but not mandatory.</li> </ul> <h4>Benefits</h4> <ul> <li>Class A health insurance</li> <li>Annual bonus</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Optimiza is seeking a dedicated junior Oracle DB administrator to assist with the effective management and administration of our Oracle database systems.</p> <h4>Key responsibilities:</h4> <ul> <li>Assist in the installation, configuration, and maintenance of Oracle databases to ensure optimal performance.</li> <li>Support database monitoring, tuning, and troubleshooting efforts.</li> <li>Help in performing backup and recovery operations to maintain data integrity and availability.</li> <li>Collaborate with senior DBAs and other IT teams to implement database solutions and upgrades.</li> <li>Document procedures and maintain records of database activities.</li> <li>Participate in on-call rotation and respond promptly to database incidents.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in computer science, information technology, or related field.</li> <li>1-2 years of Oracle database concepts and architecture.</li> <li>Familiarity with SQL and PL/SQL programming.</li> <li>Willingness to learn and adapt in a fast-paced environment.</li> <li>Good problem-solving skills and attention to detail.</li> <li>Effective communication and teamwork abilities.</li> <li>Certifications in Oracle database administration are a plus but not mandatory.</li> </ul> <h4>Benefits</h4> <ul> <li>Class A health insurance</li> <li>Annual bonus</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>A leading global pharmaceutical company is seeking an AI Solutions Architect who is responsible for designing, governing, delivering, and evolving the enterprise AI technical architecture across the company.<br> Acting as the technical authority and delivery lead for AI within the AI Centre of Excellence, this role defines architectural standards, evaluates and governs AI platforms and solutions, prioritising off-the-shelf and vendor-led approaches, and ensures that all AI initiatives are scalable, secure, compliant, and aligned with the company's digital transformation strategy.<br> The AI Solutions Architect works closely with AI Engineers, IT Business Partners, AI Champions, and business function leaders to assess technical feasibility, lead end-to-end solution delivery, support AI Proof of Value (POV) execution, and translate strategic AI ambitions into sound, future-proof solutions, ensuring every initiative is delivered on a technically rigorous and governance-compliant foundation.<br> Responsibilities: 1.<br> Strategy &amp; Architecture Leadership Define and own the enterprise AI technical architecture framework, including reference architectures, design patterns, integration blueprints, and technology standards across cloud and on-premises environments Collaborate with the Architecture advisory board to ensure the AI architecture roadmap is aligned with the company's overall digital transformation strategy and enterprise IT architecture principles Evaluate emerging AI technologies, frameworks, and platforms, providing technical direction and recommendations to senior IT and business stakeholders Lead architectural governance for all AI initiatives, ensuring solutions adhere to approved standards, security requirements, regulatory constraints, and scalability principles Define and maintain the enterprise AI technology stack, including cloud AI services (Azure, AWS, GCP), MLOps platforms, data platforms, and integration middleware 2.<br> AI Solution Design &amp; Technical Oversight Architect end-to-end AI solutions across the company's key business domains including Manufacturing, Quality &amp; Regulatory Affairs, R&amp;D, Commercial, Supply Chain, HR, and Finance Produce high-quality architecture deliverables including solution design documents, architecture decision records (ADRs), technical specifications, data flow diagrams, and integration architecture blueprints Lead technical design reviews and architecture assessments for all AI initiatives in the portfolio, ensuring fitness for purpose, scalability, and compliance Define AI integration patterns with enterprise systems including SAP, MES, LIMS, CRM, and M365 ecosystems, ensuring seamless interoperability Guide AI Developers in translating architecture designs into well-structured, maintainable, and production-ready solutions Oversee the design of MLOps pipelines including model training, validation, deployment, monitoring, and retraining workflows 3.<br> Platform Engineering &amp; Infrastructure Own the architecture and governance of enterprise AI platforms including Microsoft Azure AI, Azure Machine Learning, Microsoft 365 Copilot, and other approved AI tooling Define cloud infrastructure architecture for AI workloads including compute, storage, networking, and security configurations aligned with the company IT standards Establish standards for model lifecycle management including versioning, registry, performance monitoring, drift detection, and retraining triggers Drive the design of data architecture components critical to AI including feature stores, data lakes, vector databases, and real-time data pipelines in collaboration with the Data &amp; Analytics team Ensure AI platforms meet GxP validation, 21 CFR Part 11, and audit trail requirements where applicable 4.<br> Governance, Compliance &amp; Responsible AI Embed regulatory and compliance requirements, including FDA AI/ML guidance, EMA requirements, GxP, GDPR, and HIPAA, into AI architecture design and review processes Define and enforce responsible AI architectural guardrails including model explainability, bias detection, fairness assessments, and human-in-the-loop design patterns Maintain AI architecture governance documentation including standards, patterns, approved toolsets, and deviation processes within the enterprise AI knowledge repository Coordinate with IT Security, Data Privacy, Legal, Quality Assurance, and Regulatory Affairs to ensure AI solutions meet all applicable oversight requirements Support E-AIAB governance processes by providing technical input into initiative assessments, vendor evaluations, and POV planning 5.<br> Technical Leadership &amp; Enablement Provide technical mentorship, code and architecture reviews, and hands-on guidance to the AI Developer team Define engineering best practices, coding standards, and DevOps/MLOps conventions for the AI team Collaborate with external vendors, implementation partners, and cloud providers to assess solutions, conduct technical due diligence, and ensure delivery quality Contribute technical expertise to vendor RFP/RFI processes, proof-of-concept evaluations, and contract assessments Represent the company's AI technical standards in cross-functional project delivery teams and steering committees 6.<br> Stakeholder Engagement &amp; Communication Translate complex technical architecture concepts into clear, accessible language for business stakeholders, executive leadership, and non-technical audiences Serve as the primary technical escalation point for AI platform issues, architecture deviations, and integration challenges Collaborate with IT Business Partners and AI Champions to provide technical feasibility input into AI opportunity assessments Participate in external pharmaceutical AI forums, cloud provider events, and technology conferences to maintain leading-edge awareness and contribute to the company's technical reputation Bachelor's degree in Computer Science, Information Technology, Software Engineering, Data Science, or related technical field Master's degree in Artificial Intelligence, Data Science, Computer Science, or related discipline is preferred Microsoft Azure Solutions Architect Expert, Azure AI Engineer Associate, or equivalent cloud architecture certification is preferred TOGAF or equivalent enterprise architecture certification is preferred 7–10 years of professional experience in IT, software engineering, data &amp; analytics, or AI/ML implementation 4–6 years of hands-on experience designing and delivering AI/ML solutions on cloud platforms (Azure, AWS, or GCP) in a production environment Proven track record of owning end-to-end AI solution architecture in a complex, cross-functional enterprise environment Experience with Microsoft Azure AI, Azure Machine Learning, and Microsoft 365 Copilot architecture and deployment is preferred Pharmaceutical, healthcare, life sciences, or other regulated industry experience is preferred Experience with GxP validation, 21 CFR Part 11, or regulatory technology compliance in an AI/ML context is preferred Skills: Technical Competencies: AI/ML Architecture &amp; Solution Design - Cloud Platform Architecture (Azure / AWS / GCP) - ML Ops &amp; Model Lifecycle Management - Enterprise Integration &amp; API Design - Data Architecture &amp; Data Engineering - AI Governance, Ethics &amp; Responsible AI - Pharmaceutical Regulatory Compliance (GxP, FDA, EMA) AI &amp; Technology Skills: Deep expertise in AI/ML architecture patterns, including supervised/unsupervised learning, NLP, computer vision, generative AI, and LLM-based solution design Strong hands-on proficiency with Azure AI Services, Azure Machine Learning, MLflow, or equivalent MLOps tooling Solid experience designing and deploying generative AI solutions including RAG architectures, LLM orchestration (LangChain, Semantic Kernel), and enterprise copilot patterns Strong command of enterprise integration architecture including REST APIs, event-driven architecture, message queues, and middleware platforms Proficiency in cloud infrastructure design including IaC (Terraform, Bicep), containerization (Docker, Kubernetes), and CI/CD pipelines Strong understanding of data architecture components including data lakes, lakehouses, feature stores, and vector databases Working knowledge of pharmaceutical business processes including GxP operations, quality management systems, and regulatory affairs workflows (Preferred) Solid understanding of AI governance frameworks, responsible AI principles, data privacy regulations (GDPR, HIPAA), and IT security principles relevant to AI deployment</span> </div>

<p><h4>Description</h4> <p>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests.</p> <p>Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary.</p> <p>Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations.</p> <p>Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities.</p> <p>Perform application deployment and configuration activities across development, testing, and production environments under established change procedures.</p> <p>Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues.</p> <p>Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles.</p> <p>Participate in incident, problem, and change management processes in accordance with ITIL best practices.</p> <p>Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities.</p> <p>Monitor logs and system alerts, escalating critical issues to senior support staff and management as required.</p> <p>Ensure compliance with internal policies, security standards, audit requirements, and banking regulations.</p> <p>Support business users by providing guidance, training, and timely communication during incidents and service disruptions.</p> <p>Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.</p> <h4>Requirements</h4> <p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, or a related field.</p> <p><strong>2-5 years</strong> of experience in application support, IT operations, or a similar technical support role.</p> <p>Experience supporting banking, financial services, or enterprise applications is preferred.</p> <p>Familiarity with service management frameworks such as ITIL.</p></p><p></p>

<p><h4>Description</h4> <p>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests.</p> <p>Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary.</p> <p>Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations.</p> <p>Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities.</p> <p>Perform application deployment and configuration activities across development, testing, and production environments under established change procedures.</p> <p>Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues.</p> <p>Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles.</p> <p>Participate in incident, problem, and change management processes in accordance with ITIL best practices.</p> <p>Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities.</p> <p>Monitor logs and system alerts, escalating critical issues to senior support staff and management as required.</p> <p>Ensure compliance with internal policies, security standards, audit requirements, and banking regulations.</p> <p>Support business users by providing guidance, training, and timely communication during incidents and service disruptions.</p> <p>Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.</p> <h4>Requirements</h4> <p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, or a related field.</p> <p><strong>2-5 years</strong> of experience in application support, IT operations, or a similar technical support role.</p> <p>Experience supporting banking, financial services, or enterprise applications is preferred.</p> <p>Familiarity with service management frameworks such as ITIL.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests. Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary. Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations. Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities. Perform application deployment and configuration activities across development, testing, and production environments under established change procedures. Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues. Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles. Participate in incident, problem, and change management processes in accordance with ITIL best practices. Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities. Monitor logs and system alerts, escalating critical issues to senior support staff and management as required. Ensure compliance with internal policies, security standards, audit requirements, and banking regulations. Support business users by providing guidance, training, and timely communication during incidents and service disruptions. Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>2 5 years of experience in application support, IT operations, or a similar technical support role.</li><li>Experience supporting banking, financial services, or enterprise applications is preferred.</li><li>Familiarity with service management frameworks such as ITIL.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p>Join the <b>Technology &amp; Digital Innovation </b>department under our <b>Grow Inclusive Internship</b> Program for <b>Persons with Disabilities</b>, a<b> paid 1–3 month</b> internship opportunity and gain impactful practical experience in a professional work environment.</p><br><p>This program is designed to support students and graduates on their learning journey by enhancing both technical and soft skills, while providing meaningful hands-on experience that contributes to career development.</p><br><p><strong>Team Key Activities:</strong><br></p><br><ul><li><p>Studying business and sales requirements and subsequently developing them into services, applications, and solutions, as well as testing and integrating them to current CRM systems and contributing to the optimization of implemented systems. In addition to maintaining and developing Zain internal and external web services and APIs</p><br></li><li><p>Developing programs and Integration processes for Business Support Systems and Customer Care Applications and touch points including Billing System, Provisioning System, CRM, ERP, etc.</p><br></li><li><p>Assisting in coding, implementing, and maintaining Relational Database Management (RDBM) systems within the company, as well as troubleshooting problems that may arise and recommending suitable corrective and preventive action in that regard.</p><br></li><li><p>Developing and Administrating Zain Services using different technologies including Microsoft .Net Framework &amp; .Net Core (Web Services, Rest APIs, Microservices, back ends, etc...), Oracle PL/SQL, etc...</p><br></li><li><p>Monitoring the performance of servers and applications and ensuring they are running smoothly on daily basis, as well as analyzing deployed products and subsequently reporting developmental areas to improve functionality of systems.</p><br></li></ul> <br> <br><br> What We Need From You <br> <p>We are looking for a <b>graduate or Final year student</b> holding a bachelor's degree in <b>Computer Science, Computer Engineering, Software Engineering</b> or <b>Computer Information System.</b></p><br> <br> <br> </div>

<p>As a Senior Performance Engineer at Aspire, you will design, execute, and analyze performance tests to ensure applications can handle expected workloads and meet performance, scalability, and reliability requirements. You will be an integral part of our company’s product development process. Our ideal candidate will be responsible for identifying performance bottlenecks, analyzing system behavior under different workloads, and ensuring applications meet client performance expectations before production releases.</p><p><br></p><p><b>What You Will Do</b></p><p>Review and comprehend User Stories, technical requirements, and performance requirements for the assigned projects.</p><p>Work with development, QA, infrastructure, and business teams to understand application architecture and identify performance testing requirements.</p><p>Define performance testing strategies, scenarios, workloads, and acceptance criteria based on business and technical requirements.</p><p>Design, develop, execute, and maintain performance test scripts and scenarios using Tricentis NeoLoad or similar performance testing tools.</p><p>Perform different types of performance testing, including load, stress, endurance, scalability, and volume testing.</p><p>Analyze performance test results and identify bottlenecks related to application, database, API, infrastructure, or network performance.</p><p>Monitor system behavior and key performance indicators during test execution.</p><p>Collaborate with development and technical teams to investigate performance issues and support root-cause analysis.</p><p>Prepare performance test reports and provide clear findings, recommendations, and improvement areas to the client.</p><p>Ensure performance testing is completed within the agreed timelines and project requirements.</p><p>Develop and maintain performance testing plans and support performance validation before production releases.</p><p>Continuously improve performance testing processes, tools, and methodologies.</p><p><b><br></b></p><p><b>What You Will Need</b></p><p>Bachelor’s Degree in Computer Science, Software Engineering, or a similar field.</p><p>Minimum of 4 years of experience in software testing, with significant hands-on experience in performance testing.</p><p>Strong hands-on experience with performance testing tools, preferably Tricentis NeoLoad.</p><p>Experience designing and executing load, stress, endurance, scalability, and volume tests.</p><p>Strong understanding of performance testing concepts, workload modelling, test planning, and performance analysis.</p><p>Experience with Web and API performance testing.</p><p>Strong understanding of REST APIs and HTTP protocols.</p><p>Experience analyzing performance test results and identifying application and infrastructure bottlenecks.</p><p>Experience with database performance testing and SQL is preferred.</p><p>Experience with monitoring and performance analysis tools is preferred.</p><p>Ability to understand and analyze complex software requirements and technical specifications.</p><p>Experience working in Agile/Scrum environments.</p><p>Strong analytical, troubleshooting, and problem-solving skills.</p><p>Good communication skills and the ability to present technical findings clearly to clients and stakeholders.</p><p>Awareness or knowledge of IT security best practices as defined by ISO/SOC or similar standards.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Degree in Computer Science, Software Engineering, or a similar field. Minimum of 4 years of experience in software testing, with significant hands-on experience in performance testing. Strong hands-on experience with performance testing tools, preferably Tricentis NeoLoad. Experience designing and executing load, stress, endurance, scalability, and volume tests. Strong understanding of performance testing concepts, workload modelling, test planning, and performance analysis. Experience with Web and API performance testing. Strong understanding of REST APIs and HTTP protocols. Experience analyzing performance test results and identifying application and infrastructure bottlenecks. Experience with database performance testing and SQL is preferred. Experience with monitoring and performance analysis tools is preferred. Ability to understand and analyze complex software requirements and technical specifications. Experience working in Agile/Scrum environments. Strong analytical, troubleshooting, and problem-solving skills. Good communication skills and the ability to present technical findings clearly to clients and stakeholders. Awareness or knowledge of IT security best practices as defined by ISO/SOC or similar standards.</p>