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<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><u>About the job</u></span><br></span><p><span>As a </span><b><span>React Developer</span></b><span> at Aspire, you will be responsible for building modern, responsive, and high-performance web applications using React.js. You will collaborate with designers, backend developers, and product teams to deliver scalable user interfaces while following modern front-end development standards and Agile best practices.</span><br></p><br><span><u>What You'll Do</u></span><br><ul><li><span>Develop responsive and interactive user interfaces using React.js and modern JavaScript (ES6+).</span><br></li><li><span>Build reusable UI components and front-end libraries for scalable applications.</span><br></li><li><span>Collaborate with UX/UI designers to transform designs into high-quality user experiences.</span><br></li><li><span>Optimize applications for maximum performance, speed, and scalability.</span><br></li><li><span>Integrate front-end components with RESTful backend APIs.</span><br></li><li><span>Write unit and integration tests to ensure application reliability and quality.</span><br></li><li><span>Troubleshoot and resolve UI issues, performance bottlenecks, and browser compatibility problems.</span><br></li><li><span>Participate in code reviews and contribute to front-end best practices and coding standards.</span><br></li><li><span>Maintain technical documentation for developed components and features.</span><br></li><li><span>Collaborate with cross-functional teams in an Agile/Scrum environment to deliver high-quality software.</span><br></li></ul><span><u>What You'll Need</u></span><br><ul><li><span>Bachelor's degree in Computer Science or a related field.</span><br></li><li><span>3–5 years of experience in front-end development.</span><br></li><li><span>Strong experience with React.js and JavaScript (ES6+).</span><br></li><li><span>Experience with HTML5, CSS3, and responsive web design.</span><br></li><li><span>Familiarity with state management tools such as Redux or Context API.</span><br></li><li><span>Experience integrating RESTful APIs.</span><br></li><li><span>Knowledge of testing frameworks such as Jest or React Testing Library.</span><br></li><li><span>Experience using </span><b><span>Git</span></b><span> and working in Agile development environments.</span><br></li><li><span>Strong analytical, debugging, and problem-solving skills.</span><br></li><li><span>Awareness or knowledge of IT security best practices as defined by ISO / SOC or similar.</span><br></li></ul><span><u>Why Aspire</u></span><br><p><span>In addition to a competitive long-term total compensation with salary and performance-based bonus, we have a reward philosophy that expands beyond this.</span><br></p><br><ul><li><span>Be part of a (Remote is here-to stay) organization.</span><br></li><li><span>Work and learn from great minds.</span><br></li><li><span>Explore new opportunities to learn and grow every day by attending technical and non-technical training.</span><br></li><li><span>Get market exposure by working with international tech leaders.</span><br></li><li><span>Nursery reimbursement benefit.</span><br></li><li><span>Attend virtual and onsite international tech conferences.</span><br></li><li><span>Exposure to work in an IT environment that adheres to rigorous security and compliance standards defined by ISO / SOC.</span><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Jeeny Jeeny is a mobile application that eases daily commuting and transportation.<br> Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions.<br> At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.<br> About the Role The Operations Coordinator will be responsible for managing and following up on driver permit issuance and permit free processes.<br> The role includes reviewing driver documents, ensuring all requirements are complete and accurate, submitting applications through the LTRC system, tracking pending or rejected requests, and updating the relevant internal systems and trackers.<br> The coordinator will also communicate with drivers regarding missing documents, payments, and application status, while ensuring that all processes are completed accurately and within the required timelines.<br> This role is essential to supporting the growth of the legal driver fleet and maintaining compliance with LTRC requirements.<br> Key Responsibilities Review driver and vehicle documents and ensure compliance with LTRC requirements.<br> Process permit issuance and permit release applications.<br> Update internal systems and tracking sheets accurately.<br> Follow up on pending, rejected, or incomplete applications.<br> Communicate with drivers regarding documents, payments, and application status.<br> Coordinate with the Operations team and LTRC to resolve issues.<br> Maintain accurate records and regular progress reports.<br> Why Join Jeeny?<br> Be part of one of the leading mobility platforms in the region.<br> Work in a dynamic and collaborative environment.<br> Opportunity to lead impactful finance initiatives and process improvements.<br> Career growth and professional development opportunities.<br> Bachelor’s degree or diploma in Business Administration, Operations, or a related field.<br> Previous experience in operations, administration, data entry, or customer service is preferred.<br> Good knowledge of Microsoft Excel and Google Sheets.<br> Strong attention to detail and accuracy.<br> Good communication and follow-up skills.<br> Ability to manage multiple tasks and work under pressure.<br> Good command of Arabic; basic English is preferred.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>The Cost Controller is responsible for monitoring, analyzing, and controlling project or operational costs to ensure alignment with approved budgets. This role ensures effective cost management, accuracy of financial data, and timely reporting to support management in making informed decisions.</p><br><ul><li><p>Develop, implement, and maintain cost control systems and procedures to monitor budgets, expenditures, and forecasts.</p><br></li><li><p>Track, review, and validate all project or departmental expenses to ensure they align with approved budgets.</p><br></li><li><p>Prepare cost analysis reports and highlight areas of concern or potential savings.</p><br></li><li><p>Monitor and control cost variations and recommend corrective actions where necessary.</p><br></li><li><p>Review purchase requests, quotations, and vendor invoices to ensure cost accuracy and compliance with company policy.</p><br></li><li><p>Maintain an updated record of project budgets, commitments, and actual expenditures.</p><br></li><li><p>Coordinate with Procurement, Finance, and Operations teams for cost-related data and ensure timely reporting.</p><br></li><li><p>Support the preparation of monthly, quarterly, and annual financial and cost performance reports.</p><br></li><li><p>Assist in project estimation, tendering, and budget preparation processes.</p><br></li><li><p>Analyze cost trends and recommend process improvements for cost optimization.</p><br></li></ul><br>Qualifications<br><br><ul><li><p>Bachelor’s degree in Finance, Accounting&nbsp;or a related field.</p><br></li><li><p>Minimum 3 – 4 years of relevant experience in cost control, preferably in Hospitality.</p><br></li><li><p>Strong analytical and numerical skills with attention to detail.</p><br></li><li><p>Proficiency in MS Excel and ERP systems (SAP, Oracle, or similar).</p><br></li><li><p>Knowledge of budgeting, forecasting, and financial reporting principles.</p><br></li><li><p>Excellent communication and coordination skills.</p><br></li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role</p><p>EY's AI Hub is looking for an experienced Automation QA Engineer to ensure the quality, reliability, and performance of our applications, including AI-powered products built on modern web stacks. You'll design and maintain automated test suites for applications built with Next.js and Python, with a strong focus on cross-browser testing and CI/CD integration.</p><p>What You'll Do</p><ul><li>Design, build, and maintain automated test frameworks and suites for web applications (Next.js frontend, Python backend/services)</li><li>Develop and execute cross-browser automated test scripts to ensure consistent functionality across Chrome, Firefox, Safari, and Edge</li><li>Integrate automated tests into CI/CD pipelines (Jenkins, GitHub Actions, or similar) to enable continuous testing and fast feedback loops</li><li>Collaborate with developers, product managers, and other QA engineers to define test strategies and acceptance criteria</li><li>Identify, document, and track bugs through to resolution, working closely with engineering teams</li><li>Perform functional, regression, integration, and end-to-end testing</li><li>Continuously improve test coverage, automation efficiency, and overall QA processes</li><li>Contribute to test planning for AI-driven features and help define quality benchmarks for AI model outputs where applicable</li><li>Monitor and maintain test environments and test data</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>4 – 8 years of experience in automation QA / SDET roles</li><li>Strong hands-on experience testing web applications, ideally with Next.js/React-based frontends</li><li>Proficiency in Python for writing test automation scripts and frameworks</li><li>Solid experience with cross-browser testing tools and strategies</li><li>Experience integrating automated tests into CI/CD pipelines (Jenkins, GitHub Actions, or similar)</li><li>Strong understanding of QA methodologies: functional, regression, integration, and end-to-end testing</li><li>Familiarity with version control systems (Git)</li><li>Strong analytical and debugging skills, with attention to detail</li><li>Good communication skills and ability to work closely with cross-functional teams</li><li>Nice to Have: Experience working on AI/ML-powered projects or products (e.g., testing AI model outputs, chatbots, LLM-based features)</li><li>Familiarity with API testing tools (Postman, REST Assured, etc.)</li><li>Experience with performance or load testing</li><li>Exposure to cloud platforms (AWS, Azure, or GCP)</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Role Overview We’re looking for a Senior Product Manager to lead a significant product area, drive the roadmap and deliver high-impact features.<br> This person will partner closely with engineering, design, data, and operations teams to define strategy, prioritize initiatives, execute with an agile mindset and measure success with data.<br> The ideal candidate thrives in a fast-moving environment and has the ability to balance immediate outcomes with long-term vision.<br> Key Responsibilities Define product vision, strategy and roadmap for a key domain, aligned with business goals and customer needs.<br> Drive end-to-end delivery of product initiatives: ideation, prioritization, user stories, agile sprint execution, launch and iteration.<br> Use data and analytics tools to measure product performance, run experiments (A/B testing), and iterate based on results.<br> Collaborate cross-functionally (engineering, design, data science/analytics, operations, marketing) to deliver value.<br> Influence stakeholders, present product strategy and roadmap to leadership, align teams, manage trade-offs.<br> Mentor and support junior product colleagues; contribute to product culture, agile practices and continuous improvement.<br> What We’re Looking For 5+ years of product management experience, preferably in B2C, marketplace, e-commerce or food-delivery context (or similarly scaled environment).<br> Proven track-record of delivering consumer-facing products end to end.<br> Strong analytical skills: comfortable using SQL / data visualization / analytics tools (e.<br>g., Mixpanel, Amplitude, Looker) to drive decisions.<br> Deep understanding of agile methodologies, sprint planning, backlog management, user stories and product delivery frameworks.<br> Excellent communication and stakeholder management skills; ability to distill complex ideas into clear requirements and strategic story.<br> Passion for user experience, experimentation mindset and ability to thrive in fast-paced, dynamic environments.<br> Nice to Have Experience with marketplaces, logistics/last-mile delivery, or food-tech platforms.<br> Familiarity with OKRs, squad/tribe structures or product frameworks used at high-growth tech companies.<br> Previous exposure to experimentation frameworks (A/B testing, multivariate testing) and scalable analytics.<br> Experience working across different geographies or culturally distributed teams.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> GL Supervisor (Healthcare) Amman <ul> <li><span>Posting Date</span>: 27/06/2026</li> <li><span>Ref</span>: JOR-441</li> <li><span>Position</span>: GL Supervisor (Healthcare) Amman</li> <li> </li><li><span>Location</span>: Jordan</li> <li><span>City</span>: Amman</li> <li> </li><li><span>Sector</span>: Healthcare </li> <li><span>Years of Experience</span> 8 </li> <li> </li><li><span>Qualification</span>: BA Finance or Accounting </li> <li><span>Salary</span>: JOD 1700 monthly </li> <li><span>Workdays</span>: 5</li> <li> </li><li><span>Description</span>: <p>Overview: </p><br><p>Our client is a leading Large company in the field of Healthcare. We are seeking a highly skilled and experienced General Ledger (GL) Supervisor to oversee our accounting operations and ensure the accuracy and integrity of our financial records. Operating on a 5-day work week, this role offers an immediate or 30-day start for qualified candidates applying from inside or outside Jordan. </p><br>Main Tasks &amp; Responsibilities <ol> <li> <p>Financial Ledger Oversight: Oversee and maintain the accuracy of the General Ledger, ensuring all journal entries, adjustments, and reconciliations are completed accurately and on time. </p><br></li> <li> <p>Month-End &amp; Year-End Closing: Lead and streamline the monthly, quarterly, and year-end financial closing processes in coordination with the finance team. </p><br></li> <li> <p>Fixed Assets &amp; Balance Sheet Management: Monitor fixed asset accounting, depreciation schedules, and perform rigorous reviews of balance sheet reconciliations. </p><br></li> <li> <p>ERP System Utilization: Leverage Oracle (or similar large-scale ERP systems) to optimize financial reporting, data integrity, and workflow efficiency. </p><br></li> <li> <p>Intercompany Reconciliations: Manage and reconcile complex intercompany transactions and balances across the organization's large-scale operations. </p><br></li> <li> <p>Audit &amp; Compliance Support: Prepare necessary schedules, documentation, and reports to support internal and external auditors during annual and periodic reviews. </p><br></li> <li> <p>Team &amp; Process Supervision: Support the Chief Accountant in supervising junior accounting staff, ensuring compliance with IFRS and internal financial controls. </p><br></li> </ol> Requirements &amp; Qualifications <ul> <li> <p>Education: Minimum BA in Finance or Accounting. </p><br></li> <li> <p>Experience: 8+ years of progressive accounting experience, with a proven track record in a Large-scale organization. </p><br></li> <li> <p>Technical Skills: Strong ERP experience (Oracle is highly preferred). </p><br></li> <li> <p>Languages: Fluent in both English and Arabic (written and spoken). </p><br></li> </ul> <br> More<br> </li> </ul> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>Location:</strong> Amman, Jordan</p> <p> <strong>Job Type:</strong> Full-time</p> <p> <strong>Hashtag:</strong> #LI-HR1</p> <p> </p> <p> <strong>About Us</strong> </p> <p>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,400+ empowered colleagues are central to this mission. </p> <p> </p> <p>As a trusted and reliable partner of over 825 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&amp;D hubs across MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </p> <p> <strong> </strong> </p> <p> <strong>Description:</strong> </p> <p> <strong> </strong> </p> <p>We are looking for a talented <strong>Manager, Pipeline - CHC </strong>to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p> <p> </p> <p>If you want to be part of a team that cares about impact, this is the place for you.</p> <p> </p> <p> <strong>Key Responsibilities:</strong> </p> <p> <strong> </strong> </p> <ul> <li>Build and manage a 3 5-year pipeline across priority Consumer Health categories (e.g., VMS, Dermatology, Pain, GI, and C&amp;C) for MENA markets.</li> <li>Define category plays by identifying high-growth segments and whitespace opportunities based on consumer trends and competitive dynamics.</li> <li>Translate category strategies into actionable BD priorities (in-licensing, partnerships, acquisitions), ensuring alignment with regulatory feasibility and supply capabilities.</li> <li>Partner with local country brand managers and commercial teams to co-develop and validate each opportunity through:</li> <li>Pricing strategies benchmarked against competition and channel dynamics</li> <li>Bottom-up volume forecasts grounded in market-based assumptions</li> <li>Revenue and margin projections</li> <li>Ensure every BD opportunity is supported by a robust, market-backed business case. Iterate feasibility plans based on real market inputs and collaborate with Finance on challenger meetings for plan approvals.</li> <li>Identify, evaluate, and execute in-licensing, co-development, and distribution deals with global and regional partners, in collaboration with the Business Development team.</li> <li>Drive cross-functional alignment across regulatory, legal, supply chain, and finance throughout deal execution.</li> <li>Build a sustainable external partner network aligned with long-term category strategy.</li> <li>Strengthen internal capabilities across portfolio strategy, lifecycle management, commercial due diligence, forecasting, pricing strategy, and partner evaluation.</li> <li>Develop standardized tools for opportunity screening (NPV, IRR, risk-adjusted returns) and go-to-market readiness.</li> <li>Bridge the gap between BD, marketing, and sales to ensure execution excellence post-deal.</li> <li>Track pipeline health, deal conversion rates, and post-launch performance.</li> <li>Monitor forecast accuracy versus actuals and report BD impact on revenue growth and portfolio diversification.</li> </ul> <p> </p> <p> <strong>Qualifications:</strong> </p> <p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p> <p> </p> <ul> <li>Bachelor s degree in science or a related field; MBA or advanced degree preferred.</li> <li>6 8 years in Business Development, Marketing, and/or Commercial roles within Consumer Health, OTC, or Pharma.</li> <li>Prior experience in Consumer Health (CHC) sales and/or marketing is strongly preferred.</li> <li>Proven track record in deal-making with hands-on commercial execution exposure.</li> <li>Proficiency in market sizing using Euromonitor, IQVIA, and desk/field research methodologies.</li> <li>Strong understanding of GCC/MENA markets, including regulatory frameworks, pricing dynamics, and channel structures.</li> <li>Commercial acumen: pricing, forecasting, and P&amp;L understanding</li> <li>Strong skills in Excel, BI, and business modeling tools</li> <li>Strong understanding of IQVIA data and classification modeling</li> <li>Ability to connect strategy with in-market execution</li> <li>Stakeholder management across regional and local teams</li> <li><br></li></ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Do you want to make a difference in people's lives?&nbsp;</strong></p><br><p><span>We are looking for a </span><strong>Receptionist</strong><span> to join our growing team!&nbsp;</span></p><br><p><strong>Who we are:</strong></p><br><p><strong>WUDUH </strong><span>is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. </span></p><br><p><span>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, </span><strong>WUDUH </strong><span>is where you can grow and succeed.&nbsp;</span></p><br><p><strong>Job Objectives: </strong></p><br><p><span>The Receptionist is responsible for managing front desk operations, ensuring a welcoming and professional environment for employees and visitors. This role involves coordinating office supplies, managing meeting room schedules, and providing administrative support to enhance office efficiency. The position requires strong organizational, communication, and multitasking skills to maintain seamless office experience.</span></p><br><p><strong>Responsibilities and duties: </strong></p><br><p><span>1. Front Desk &amp; Visitor Management</span></p><br><p><span>• Greet and welcome visitors in a professional and courteous manner, ensuring a positive first impression.</span></p><br><p><span>• Serve as a liaison between visitors, employees, and internal departments.</span></p><br><p><span>2. Office Coordination &amp; Administrative Support</span></p><br><p><span>• Manage and schedule meeting rooms, ensuring availability and proper setup.</span></p><br><p><span>• Oversee office supply inventory, placing orders as needed to maintain stock levels.</span></p><br><p><span>• Maintain confidentiality while handling sensitive information and documents.</span></p><br><p><span>3. Facility &amp; Office Management</span></p><br><p><span>• Ensure the reception area remains clean, organized, and presentable at all times.</span></p><br><p><span>• Monitor and coordinate the company’s fleet management for operational efficiency.</span></p><br><p><span>• Contribute to overall office efficiency by proactively supporting administrative tasks.</span></p><br><p><span>4. Collaboration and Reporting</span></p><br><p><span>• Work closely with HR, Operations, and other departments to support office management initiatives.</span></p><br><p><span>• Provide reports on front desk activities, office inventory, and administrative support metrics.</span></p><br><p><span>• Assist in documenting office procedures and improving workflow processes.</span></p><br><p><span>• Work closely with the safety department to report: </span></p><br><p><span>1.Aany health problem incidents with the staff or any unsafe actions.</span></p><br><p><span>2. Gathering in the reception area is not allowed (only for coaching).</span></p><br><p><span>3. Agents are not allowed to be close to the unsafe zone behind the reception area.</span></p><br><p><strong>Qualifications: </strong></p><br><p><span>Bachelor’s degree in business administration, Communications, or a related field (preferred).</span></p><br><p><strong>Years of Experience:&nbsp; </strong></p><br><p><span>Minimum 1-2 years of experience in front desk, administrative, or office support roles.</span></p><br><p><strong>Competencies / Behavioral Requirements:</strong></p><br><p><span>• Strong verbal and written communication skills.</span></p><br><p><span>• Ability to handle multiple tasks in a fast-paced environment.</span></p><br><p><span>• Attention to detail and strong time management abilities.</span></p><br><p><span>• Proactive approach to problem-solving and office support.</span></p><br><p><span>• Professional and customer-service-oriented mindset.</span></p><br><p><strong>Technical Requirements:</strong></p><br><p><span>• Experience in office administration, reception duties, or customer service.</span></p><br><p><span>• Proficiency in Microsoft Office (Word, Excel, Outlook) and office management software.</span></p><br><p><span>• Ability to manage visitor management tools.</span></p><br><p><strong>What we offer:</strong></p><br><ul> <li><span>Comprehensive health insurance&nbsp;</span></li> <li><span>Competitive compensation package&nbsp;</span></li> <li><span>Prime central location&nbsp;</span></li> <li><span>Discounts on food, beverages, and wellness services&nbsp;</span></li> <li><span>Continuous learning and development opportunities&nbsp;</span></li> <li><span>A dynamic, inclusive, and supportive work environment&nbsp;</span></li> <li><span>A workplace led by Gen Z and Millennials&nbsp;</span></li> </ul><p><strong>Employment type:</strong></p><br><ul> <li><span>Full-time&nbsp;</span></li> <li><span>On-site&nbsp;</span></li> </ul><p><strong>Working days:</strong></p><br><ul> <li><span>Monday to Friday: 3 pm to 11 pm</span></li> <li><span>6th day: Based on need, managed fairly based on priorities and urgency&nbsp;</span></li> </ul><p><strong>Ready to make your mark?</strong></p><br><p><span>Apply now for a career that merges your talents with innovation. At </span><strong>WUDUH</strong><span>, your journey to a fulfilling career is just a click away!&nbsp;</span></p><br><p><span>Learn more at </span><strong><em>wuduh.zenats.com</em></strong></p><br><p><strong>Students and fresh graduates are encouraged to apply. </strong></p><br><p><em>Eligibility is limited to Jordanian nationals and individuals born to Jordanian mothers.</em></p><br><p><strong>Stay connected</strong></p><br><p><em>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at </em><strong><em>WUDUH</em></strong><em>.&nbsp;</em></p><br><p><em>You can find us on:&nbsp;</em></p><br><ul> <li> <em>LinkedIn</em> </li> <li> <em>Instagram</em> </li> </ul><p><em>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</em></p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About us,&nbsp;</strong>At the lowest point on earth, overlooking one of the world's most magical seas and one of the most spectacular natural and spiritual landscapes, at the shore of legendary Dead Sea sits the new Holiday Inn Resort Dead Sea - IHG Hotels &amp; Resorts.</p><br><p>Here you can relax and rejuvenate with the year-round sunshine, low humidity, ozone rich air and of course the healing mineral loaded waters of the Dead Sea itself.</p><br><p>The hotel is just 70 km from Amman Queen Alia International Airport and 55km from the capital Amman. Guest staying at the Holiday Inn Resort Dead Sea will enjoy a fresh new family hotel with spacious rooms complete with a wide variety of leisure activities with free mini bar and free internet access.</p><br><p><strong>Job Scope</strong></p><br><p>As an <strong>Assistant Cost Controller</strong>, you will support the financial integrity of the hotel by assisting in the monitoring and control of food, beverage, and operating costs. Reporting directly to the Cost Controller (or their delegate), you will help ensure accurate inventory management, cost reporting, and compliance with hotel policies and financial procedures. Your analytical skills and attention to detail will contribute to effective cost control and informed business decisions.</p><br><p><strong>Your Responsibilities Will Include:</strong></p><br><ul><li>Assist in monitoring and analyzing food, beverage, and general store costs to ensure operational efficiency and profitability.</li><li>Support the preparation of daily, weekly, and monthly cost control reports and variance analyses.</li><li>Review receiving records, purchase orders, invoices, and inventory transactions to ensure accuracy and compliance.</li><li>Conduct regular inventory counts and stock audits in coordination with operational departments.</li><li>Verify recipe costing, menu pricing, and consumption trends to identify opportunities for cost optimization.</li><li>Assist in maintaining accurate inventory records and ensuring proper stock valuation.</li><li>Monitor wastage, spoilage, breakage, and other cost-related factors, reporting variances to management.</li><li>Ensure all receiving, storing, and issuing procedures comply with hotel policies and internal controls.</li><li>Collaborate closely with Purchasing, Stores, Kitchen, F&amp;B, and Finance teams to maintain accurate cost information.</li><li>Support month-end closing activities and provide administrative assistance to the Cost Control function as required.</li></ul><p><strong>What we need from you</strong></p><br><ul><li>Bachelor’s degree in Accounting, Finance, Hospitality Management, or a related field.</li><li>Minimum 2 years of experience in Cost Control, Accounting, Finance, Stores, or Purchasing, preferably within a hotel environment.</li><li>Strong analytical and numerical skills with excellent attention to detail.</li><li>Good understanding of inventory management, cost control principles, and financial reporting.</li><li>Proficiency in Microsoft Excel and Microsoft Office applications.</li><li>Experience with hotel systems such as SunSystem, Opera, FMC, BirchStreet, or similar platforms is an advantage.</li><li>Strong communication and interpersonal skills with the ability to work effectively across departments.</li><li>Ability to manage multiple priorities, meet deadlines, and maintain confidentiality.</li><li>A proactive, organized, and solution-oriented approach to work.</li></ul><p><strong>What you can expect from us</strong></p><br><p>We give our people everything they need to thrive — from a competitive salary that rewards your hard work, to a wide range of benefits designed to support your wellbeing and growth. Expect a full uniform, exceptional colleague room discounts, and industry-leading training and development programs.</p><br><p>Our mission is to welcome everyone and build inclusive teams where we celebrate differences and encourage colleagues to bring their authentic selves to work. IHG provides equal employment opportunities to all applicants and employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><br><p>At IHG, we give every team member the Room to Belong, Grow, and Make a Difference — in a culture built on trust, collaboration, and respect. We also know that to work well, we must feel well — which is why our myWellbeing Framework supports your health, lifestyle, and workplace wellbeing.</p><br><p>Join us and become part of a global family that’s passionate about delivering True Hospitality — for everyone, every time.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About us,&nbsp;</strong>At the lowest point on earth, overlooking one of the world's most magical seas and one of the most spectacular natural and spiritual landscapes, at the shore of legendary Dead Sea sits the new Holiday Inn Resort Dead Sea - IHG Hotels &amp; Resorts.</p><br><p>Here you can relax and rejuvenate with the year-round sunshine, low humidity, ozone rich air and of course the healing mineral loaded waters of the Dead Sea itself.</p><br><p>The hotel is just 70 km from Amman Queen Alia International Airport and 55km from the capital Amman. Guest staying at the Holiday Inn Resort Dead Sea will enjoy a fresh new family hotel with spacious rooms complete with a wide variety of leisure activities with free mini bar and free internet access.</p><br><p><strong>Job Scope</strong></p><br><p>As a <strong>Team Member, Food &amp; Beverage Service</strong>, you will be responsible for delivering exceptional dining experiences by providing friendly, efficient, and professional service to our guests. Reporting directly to the Restaurant Manager (or their delegate), you will ensure that every guest enjoys outstanding hospitality while maintaining IHG service standards and contributing to the success of the Food &amp; Beverage team.</p><br><p><strong>Your Responsibilities Will Include:</strong></p><br><ul><li>Greet guests warmly and provide attentive, courteous, and personalized service throughout their dining experience.</li><li>Present menus, explain menu items, promotions, and beverage selections, and provide recommendations when required.</li><li>Take food and beverage orders accurately and ensure timely delivery of orders to guests.</li><li>Maintain thorough knowledge of menu offerings, ingredients, preparation methods, and allergens.</li><li>Ensure tables are properly set, cleaned, and maintained in accordance with hotel standards.</li><li>Monitor guest satisfaction throughout service and respond promptly to requests, concerns, or special requirements.</li><li>Process guest bills accurately and handle cashless or cash transactions according to hotel procedures.</li><li>Coordinate effectively with kitchen and bar teams to ensure smooth and efficient service.</li><li>Maintain cleanliness, hygiene, and safety standards within all restaurant and service areas.</li><li>Support hotel events, banquets, and special functions as required.</li><li>Promote IHG service culture by creating memorable experiences and building positive guest relationships.</li></ul><p><strong>What we need from you</strong></p><br><ul><li>Minimum 1–2 years of experience in Food &amp; Beverage service, preferably within a hotel or upscale restaurant environment.</li><li>Strong customer service and communication skills with a passion for hospitality.</li><li>Good command of English; additional languages are considered an advantage.</li><li>Ability to work effectively in a fast-paced environment while maintaining attention to detail.</li><li>Professional appearance and positive attitude with excellent interpersonal skills.</li><li>Basic knowledge of food safety, hygiene, and service standards.</li><li>Ability to work flexible shifts, including weekends and public holidays.</li><li>A team-oriented mindset with a willingness to learn and grow within the hospitality industry.</li></ul><p><strong>What you can expect from us</strong></p><br><p>We give our people everything they need to thrive — from a competitive salary that rewards your hard work, to a wide range of benefits designed to support your wellbeing and growth. Expect a full uniform, exceptional colleague room discounts, and industry-leading training and development programs.</p><br><p>Our mission is to welcome everyone and build inclusive teams where we celebrate differences and encourage colleagues to bring their authentic selves to work. IHG provides equal employment opportunities to all applicants and employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><br><p>At IHG, we give every team member the Room to Belong, Grow, and Make a Difference — in a culture built on trust, collaboration, and respect. We also know that to work well, we must feel well — which is why our Wellbeing Framework supports your health, lifestyle, and workplace wellbeing.</p><br><p>Join us and become part of a global family that’s passionate about delivering True Hospitality — for everyone, every time.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About us,&nbsp;</strong>At the lowest point on earth, overlooking one of the world's most magical seas and one of the most spectacular natural and spiritual landscapes, at the shore of legendary Dead Sea sits the new Holiday Inn Resort Dead Sea - IHG Hotels &amp; Resorts.</p><br><p>Here you can relax and rejuvenate with the year-round sunshine, low humidity, ozone rich air and of course the healing mineral loaded waters of the Dead Sea itself.</p><br><p>The hotel is just 70 km from Amman Queen Alia International Airport and 55km from the capital Amman. Guest staying at the Holiday Inn Resort Dead Sea will enjoy a fresh new family hotel with spacious rooms complete with a wide variety of leisure activities with free mini bar and free internet access.</p><br><p><strong>Job Scope</strong></p><br><p>As an <strong>F&amp;B Captain / Outlet Team Leader</strong>, you will be responsible for supervising daily restaurant and outlet operations while ensuring exceptional guest experiences and service excellence. Reporting directly to the Restaurant Manager (or their delegate), you will lead and support the service team, coordinate operational activities, and ensure all food and beverage services are delivered in accordance with IHG standards.</p><br><p><strong>Your Responsibilities Will Include:</strong></p><br><ul><li>Supervise and coordinate the daily operations of the assigned outlet to ensure smooth and efficient service.</li><li>Lead, motivate, and support Waiters, Waitresses, and other service colleagues to achieve service excellence.</li><li>Ensure all guests receive prompt, professional, and personalized service throughout their dining experience.</li><li>Conduct daily briefings, communicate operational updates, and assign duties to team members.</li><li>Monitor service standards and ensure compliance with hotel policies, brand standards, and food safety requirements.</li><li>Handle guest feedback, complaints, and special requests professionally, ensuring timely resolution and guest satisfaction.</li><li>Assist with table allocation, reservations, seating arrangements, and service flow management.</li><li>Support training and on-the-job coaching of team members to enhance service skills and product knowledge.</li><li>Monitor outlet cleanliness, setup, presentation, and readiness before, during, and after service periods.</li><li>Promote menu items, beverages, and special promotions while encouraging upselling opportunities.</li><li>Assist with inventory control, operating equipment monitoring, and outlet administration as required.</li><li>Coordinate closely with the Kitchen, Stewarding, and other operational departments to ensure seamless service delivery.</li></ul><p><strong>What we need from you</strong></p><br><ul><li>Minimum 2–3 years of Food &amp; Beverage experience in a 4 or 5-star hotel or upscale restaurant environment.</li><li>At least 1 year of supervisory or team leadership experience within Food &amp; Beverage operations.</li><li>Strong leadership, communication, and interpersonal skills.</li><li>Excellent guest service skills with a passion for creating memorable dining experiences.</li><li>Good knowledge of restaurant operations, food and beverage service standards, and hygiene practices.</li><li>Ability to manage multiple priorities and perform effectively in a fast-paced environment.</li><li>Good command of English; additional languages are considered an advantage.</li><li>Experience with restaurant POS systems and cash handling procedures is preferred.</li><li>Professional appearance, positive attitude, and strong problem-solving skills.</li><li>A proactive and results-oriented approach with a commitment to teamwork and operational excellence.</li></ul><p><strong>What you can expect from us</strong></p><br><p>We give our people everything they need to thrive — from a competitive salary that rewards your hard work, to a wide range of benefits designed to support your wellbeing and growth. Expect a full uniform, exceptional colleague room discounts, and industry-leading training and development programs.</p><br><p>Our mission is to welcome everyone and build inclusive teams where we celebrate differences and encourage colleagues to bring their authentic selves to work. IHG provides equal employment opportunities to all applicants and employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><br><p>At IHG, we give every team member the Room to Belong, Grow, and Make a Difference — in a culture built on trust, collaboration, and respect. We also know that to work well, we must feel well — which is why our Wellbeing Framework supports your health, lifestyle, and workplace wellbeing.</p><br><p>Join us and become part of a global family that’s passionate about delivering True Hospitality — for everyone, every time.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>As a Compliance Manager at Tarjama&amp;, you will be responsible for ensuring the organization's ongoing compliance with applicable ISO standards, regulatory requirements, and internal governance frameworks.<br> The role leads compliance monitoring, documentation control, internal audit activities, certification maintenance, and implementation of new management system standards, including emerging frameworks related to AI governance, privacy, and business continuity.<br> The Compliance Manager plays a critical role in safeguarding certification status, reducing compliance risks, strengthening internal controls, and promoting a culture of quality, continuous improvement, and regulatory compliance across the organization.<br> Compliance Management &amp; Governance Ensure compliance with applicable ISO standards, regulatory requirements, and internal policies.<br> Monitor regulatory changes and assess their impact on the organization.<br> Support the development and continuous improvement of compliance frameworks and governance controls.<br> Internal Audit &amp; Compliance Reviews Develop and lead the annual internal audit program across certified management systems.<br> Conduct audits, report findings, and monitor corrective actions to closure.<br> Evaluate the effectiveness of processes, controls, and compliance activities.<br> Documentation Management &amp; ISO Compliance Compliance Management &amp; Governance Ensure compliance with applicable ISO standards, regulatory requirements, and internal policies.<br> Monitor regulatory changes and assess their impact on the organization.<br> Support the development and continuous improvement of compliance frameworks and governance controls.<br> Internal Audit &amp; Compliance Reviews Develop and lead the annual internal audit program across certified management systems.<br> Conduct audits, report findings, and monitor corrective actions to closure.<br> Evaluate the effectiveness of processes, controls, and compliance activities.<br> Documentation Management &amp; ISO Compliance Manage and maintain the organization’s controlled documentation system across multiple ISO certifications, ensuring all documents are properly created, reviewed, approved, and archived.<br> Plan and execute scheduled reviews of policies, procedures, and work instructions in line with ISO requirements and internal governance timelines.<br> Ensure timely updates of documentation following process changes, regulatory updates, audit findings, or operational improvements.<br> Collaborate with process owners to ensure all operational changes are accurately reflected in controlled documentation.<br> Certification &amp; Standards Management Coordinate surveillance, recertification, and external audits.<br> Support the implementation and maintenance of ISO standards, including ISO 9001, ISO/IEC 42001, ISO 27001, ISO 27701, and ISO 22301.<br> Act as the primary liaison with certification bodies and external auditors.<br> Risk, Non-Conformance &amp; Continuous Improvement Manage compliance risks, non-conformances, and corrective action processes.<br> Facilitate root cause analysis and drive continuous improvement initiatives across the organization.<br> Training, Reporting &amp; Stakeholder Support Deliver compliance awareness and training programs.<br> Prepare compliance reports, audit summaries, and management review inputs.<br> Provide guidance to stakeholders on compliance requirements and best practices.<br> Qualifications: Bachelor's degree in Quality Management, Business Administration, Engineering, Information Systems, Risk Management, or a related field.<br> Professional certification as an ISO 9001 Lead Auditor is required.<br> Minimum of 8 years of experience in compliance management, quality management, governance, risk management, or a related field.<br> Proven experience in planning, conducting, and managing internal audit programs.<br> Hands-on experience managing ISO-certified management systems and compliance frameworks.<br> Experience coordinating external audits, certification activities, and regulatory compliance reviews.<br> Strong knowledge of ISO standards, particularly ISO 9001, with familiarity with ISO 27001, ISO/IEC 42001, ISO 27701, and ISO 22301 considered an advantage.<br> Experience in document control, policy development, and management system documentation.<br> Knowledge of risk management, corrective action processes, and continuous improvement methodologies.<br> Strong analytical, problem-solving, and organizational skills.<br> Excellent communication, stakeholder management, and training facilitation skills.<br> Proficiency in Microsoft Office applications and document management systems.<br> Experience within technology, AI, professional services, or other regulated industries is preferred.<br> Additional certifications related to auditing, compliance, information security, privacy, or AI governance are considered an advantage.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><strong>About Maqsam</strong> <p> <strong>Maqsam </strong>is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, <strong>Maqsam </strong>has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p> Your Opportunity <p>As a <strong>Senior AI Agent Architect, </strong>you will play a key role in designing, optimizing, and scaling AI-powered customer experiences for leading businesses across the region. You will be responsible for translating client requirements, business flows, and knowledge bases into reliable, high-performing AI agents that deliver accurate and natural interactions. This role involves structuring and improving knowledge sources, designing prompts and workflows, evaluating AI agent behavior, and continuously enhancing performance through testing and analysis. As the bridge between technical teams and client needs, you will collaborate closely with Product, Engineering, and Customer Success teams to ensure AI solutions are practical, scalable, and aligned with business goals. You will also contribute to defining best practices for AI agent architecture, prompt quality, and conversational design while helping shape the future of Arabic AI experiences at Maqsam.</p> Key Responsibilities <ul> <li>Review client requirements, knowledge base documents, URLs, and business flows to assess readiness for AI agent implementation.</li> <li>Structure and optimize knowledge bases to improve retrieval quality, contextual accuracy, and agent reliability.</li> <li>Design, tune, and iterate on prompts, system messages, and agent instructions to improve response quality.</li> <li>Set up and improve AI agent workflows, actions, and interaction logic.</li> <li>Identify gaps, edge cases, and failure points in AI agent behavior and propose practical improvements.</li> <li>Define testing approaches for AI agents, including stress testing, scenario-based testing, and quality checks.</li> <li>Review testing results and client feedback, then translate them into clear improvements.</li> <li>Collaborate with Product, Engineering, Customer Success, and other teams to align AI agent behavior with client needs.</li> <li>Document decisions, issues, and recommendations clearly for internal teams and clients.</li> <li>Help define best practices for AI agent design, KB structuring, prompt quality, and evaluation.</li> <li>Support and guide less experienced team members when needed.</li> </ul> Who We re Looking For <ul> <li>Strong technical background with hands-on experience in conversational AI, LLMs, AI agents, or chatbot platforms.</li> <li>Practical experience in prompt engineering, workflow design, automation systems, or AI agent configuration.</li> <li>Good understanding of knowledge base structuring, content quality, and how content impacts AI agent performance.</li> <li>Ability to analyze AI agent behavior, identify root causes of failures, and propose clear solutions.</li> <li>Experience with testing AI systems, including scenario testing, prompt evaluation, or quality assurance.</li> <li>Strong critical thinking and attention to detail.</li> <li>Excellent written and verbal communication skills, especially when explaining technical decisions or giving feedback.</li> <li>Ability to work effectively with cross-functional teams, including Product, Engineering, Customer Success, and client-facing teams.</li> <li>At least 2 3 years of relevant work experience is preferred.</li> <li>Experience with RAG systems, MCPs, external tools, APIs, or voice agents is a plus.</li> <li>Ability to work in a fast-changing environment and take ownership of ambiguous problems.</li> </ul> What We Provide you <p>Join a world-class team at <strong>Maqsam</strong>, where your growth is our priority. Here s what you can expect:</p> <ul> <li>A collaborative and friendly environment with flexible hours.</li> <li>Many opportunities to learn, grow and become a world-class professional.</li> <li>A fair compensation.</li> <li>A culture that thrives on open communication and transparency.</li> <li>First-class health insurance.</li> <li>Part of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li> </ul> <p> </p> <p>Ready to join <strong>Maqsam's </strong>team? Apply now!</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Maqsam Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience.<br> Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.<br> Your Opportunity As a Senior AI Agent Architect, you will play a key role in designing, optimizing, and scaling AI-powered customer experiences for leading businesses across the region.<br> You will be responsible for translating client requirements, business flows, and knowledge bases into reliable, high-performing AI agents that deliver accurate and natural interactions.<br> This role involves structuring and improving knowledge sources, designing prompts and workflows, evaluating AI agent behavior, and continuously enhancing performance through testing and analysis.<br> As the bridge between technical teams and client needs, you will collaborate closely with Product, Engineering, and Customer Success teams to ensure AI solutions are practical, scalable, and aligned with business goals.<br> You will also contribute to defining best practices for AI agent architecture, prompt quality, and conversational design while helping shape the future of Arabic AI experiences at Maqsam.<br> Key Responsibilities Review client requirements, knowledge base documents, URLs, and business flows to assess readiness for AI agent implementation.<br> Structure and optimize knowledge bases to improve retrieval quality, contextual accuracy, and agent reliability.<br> Design, tune, and iterate on prompts, system messages, and agent instructions to improve response quality.<br> Set up and improve AI agent workflows, actions, and interaction logic.<br> Identify gaps, edge cases, and failure points in AI agent behavior and propose practical improvements.<br> Define testing approaches for AI agents, including stress testing, scenario-based testing, and quality checks.<br> Review testing results and client feedback, then translate them into clear improvements.<br> Collaborate with Product, Engineering, Customer Success, and other teams to align AI agent behavior with client needs.<br> Document decisions, issues, and recommendations clearly for internal teams and clients.<br> Help define best practices for AI agent design, KB structuring, prompt quality, and evaluation.<br> Support and guide less experienced team members when needed.<br> Who We’re Looking For Strong technical background with hands-on experience in conversational AI, LLMs, AI agents, or chatbot platforms.<br> Practical experience in prompt engineering, workflow design, automation systems, or AI agent configuration.<br> Good understanding of knowledge base structuring, content quality, and how content impacts AI agent performance.<br> Ability to analyze AI agent behavior, identify root causes of failures, and propose clear solutions.<br> Experience with testing AI systems, including scenario testing, prompt evaluation, or quality assurance.<br> Strong critical thinking and attention to detail.<br> Excellent written and verbal communication skills, especially when explaining technical decisions or giving feedback.<br> Ability to work effectively with cross-functional teams, including Product, Engineering, Customer Success, and client-facing teams.<br> At least 2–3 years of relevant work experience is preferred.<br> Experience with RAG systems, MCPs, external tools, APIs, or voice agents is a plus.<br> Ability to work in a fast-changing environment and take ownership of ambiguous problems.<br> What We Provide you Join a world-class team at Maqsam , where your growth is our priority.<br> Here’s what you can expect: A collaborative and friendly environment with flexible hours.<br> Many opportunities to learn, grow and become a world-class professional.<br> A fair compensation.<br> A culture that thrives on open communication and transparency.<br> First-class health insurance.<br> Part of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.<br> Ready to join Maqsam's team?<br> Apply now!</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Maqsam Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience.<br> Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.<br> Your Opportunity As a Senior AI Agent Architect, you will play a key role in designing, optimizing, and scaling AI-powered customer experiences for leading businesses across the region.<br> You will be responsible for translating client requirements, business flows, and knowledge bases into reliable, high-performing AI agents that deliver accurate and natural interactions.<br> This role involves structuring and improving knowledge sources, designing prompts and workflows, evaluating AI agent behavior, and continuously enhancing performance through testing and analysis.<br> As the bridge between technical teams and client needs, you will collaborate closely with Product, Engineering, and Customer Success teams to ensure AI solutions are practical, scalable, and aligned with business goals.<br> You will also contribute to defining best practices for AI agent architecture, prompt quality, and conversational design while helping shape the future of Arabic AI experiences at Maqsam.<br> Key Responsibilities Review client requirements, knowledge base documents, URLs, and business flows to assess readiness for AI agent implementation.<br> Structure and optimize knowledge bases to improve retrieval quality, contextual accuracy, and agent reliability.<br> Design, tune, and iterate on prompts, system messages, and agent instructions to improve response quality.<br> Set up and improve AI agent workflows, actions, and interaction logic.<br> Identify gaps, edge cases, and failure points in AI agent behavior and propose practical improvements.<br> Define testing approaches for AI agents, including stress testing, scenario-based testing, and quality checks.<br> Review testing results and client feedback, then translate them into clear improvements.<br> Collaborate with Product, Engineering, Customer Success, and other teams to align AI agent behavior with client needs.<br> Document decisions, issues, and recommendations clearly for internal teams and clients.<br> Help define best practices for AI agent design, KB structuring, prompt quality, and evaluation.<br> Support and guide less experienced team members when needed.<br> Who We’re Looking For Strong technical background with hands-on experience in conversational AI, LLMs, AI agents, or chatbot platforms.<br> Practical experience in prompt engineering, workflow design, automation systems, or AI agent configuration.<br> Good understanding of knowledge base structuring, content quality, and how content impacts AI agent performance.<br> Ability to analyze AI agent behavior, identify root causes of failures, and propose clear solutions.<br> Experience with testing AI systems, including scenario testing, prompt evaluation, or quality assurance.<br> Strong critical thinking and attention to detail.<br> Excellent written and verbal communication skills, especially when explaining technical decisions or giving feedback.<br> Ability to work effectively with cross-functional teams, including Product, Engineering, Customer Success, and client-facing teams.<br> At least 2–3 years of relevant work experience is preferred.<br> Experience with RAG systems, MCPs, external tools, APIs, or voice agents is a plus.<br> Ability to work in a fast-changing environment and take ownership of ambiguous problems.<br> What We Provide you Join a world-class team at Maqsam , where your growth is our priority.<br> Here’s what you can expect: A collaborative and friendly environment with flexible hours.<br> Many opportunities to learn, grow and become a world-class professional.<br> A fair compensation.<br> A culture that thrives on open communication and transparency.<br> First-class health insurance.<br> Part of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.<br> Ready to join Maqsam's team?<br> Apply now!</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Description</b></p><p>AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us.</p><p><br></p><p>We are looking for those candidates who just don’t think out of the box, but make the box they are in ‘Bigger’. The future is now, do you want to be a part of it? Then read on!</p><p><br></p><p><br></p><p><b>Key job responsibilities</b></p><p>- Maintain and follow strict confidentiality as customer privacy is our most important tenet</p><p>- Work with a range of different types of data including, but not limited to: text, speech, audio, image, and video</p><p>- Deliver high-quality labelled data, using guidelines provided to meet our KPIs and using in-house tools and software, as part of Amazon's commitment to developing and deploying AI responsibly.</p><p>- Demonstrate proficiency in generating high quality human insight data across a range of modalities, inclusive of text, image video and audio.</p><p>- Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks.</p><p>- Eye for detail and ability to pivot from one category of requirement to another instantaneously.</p><p>- Demonstrate support on daily operational deliverables for multiple task types assigned to you and the team</p><p>- Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs.</p><p>- Responsible for identifying day-to-day process and operational issues in Standard Operating Procedure, tools and suggest changes to unblock operations</p><p>- Demonstrate ownership in floor support to clarify internal queries during execution on need basis.</p><p><br></p><p><b>A day in the life</b></p><p>We are looking for an AI Data Associate to undertake the task of foundational labeling functions, such as dialogue evaluation on speech, text, audio, video data.</p><p><br></p><p>Your ability to concentrate, multi-task and your high attention to detail helps you deliver high-quality work as well as maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information. You will be a part of a diverse team with the shared vision of improving customers’ lives with practical, useful generative AI innovations. An inner drive, individuality, and a creative mind are extremely beneficial.</p><p><br></p><p><b>Basic Qualifications</b></p><p>- An Associate’s Degree or related work experience</p><p>- Good working knowledge (B1+) in both spoken and written English</p><p>- C1+ or equivalent fluency in French language</p><p>- Strong business writing skills with ability to create reports, proposals, and professional correspondence</p><p>- Advanced reading comprehension with ability to analyze complex business documents</p><p>- Developed analytical thinking and structured problem-solving capabilities</p><p>- Strong ability to interpret and implement detailed instructions across various projects</p><p>- Proficient research skills with experience gathering and synthesizing information from multiple sources</p><p>- Proven attention to detail in managing complex tasks and documents</p><p><br></p><p><b>Preferred Qualifications</b></p><p>- Bachelor’s degree in a relevant field</p><p>- 2+ years of professional work experience with demonstrated task execution ability</p><p>- Proven capacity to leverage open-source resources effectively for comprehensive research purposes</p><p>- Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy</p><p>- 2-3 years project coordination or management experience</p><p>- Experience managing stakeholder relationships across departments</p><p>- Advanced proficiency in Microsoft Office Suite and common business applications. Our inclusive culture empowers Amazonians to deliver the best results for our customers.</p><div><br></div><ul> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>An Associate s Degree or related work experience</p> <p>Strong business writing skills with ability to create reports, proposals, and pr</p> <p>Bachelor s degree in a relevant field</p> <p>2+ years of professional work experience with demonstrated task execution ability</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an L1 SOC Analyst with 1–3 years of experience to monitor security events, identify potential threats, and support the Security Operations Center (SOC) in responding to security incidents.<br> The ideal candidate should have a good understanding of cybersecurity fundamentals and security monitoring.<br> Key Responsibilities Monitor security alerts and events using SOC monitoring tools.<br> Perform initial analysis and triage of security incidents.<br> Escalate suspicious activities to higher-level SOC analysts when required.<br> Investigate security alerts and document findings.<br> Monitor system and network logs for potential security threats.<br> Follow incident response procedures and SOC playbooks.<br> Maintain accurate documentation of security events and incidents.<br> Work closely with the cybersecurity team to support daily SOC operations.<br> Bachelor's degree in Computer Science, Cyber Security, Information Technology, or a related field.<br> 1–3 years of experience in a Security Operations Center (SOC) or cybersecurity role.<br> Basic understanding of cybersecurity concepts and security monitoring.<br> Familiarity with security incidents, threats, and vulnerabilities.<br> Strong analytical and problem-solving skills.<br> Good communication and teamwork skills.<br> Willingness to work in a 24/7 shift environment if required.<br> Nice to Have Knowledge of SIEM tools.<br> Familiarity with Windows, Linux, and networking fundamentals.<br> Certifications such as Security+, CEH, or SC-200 are an advantage.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking an experienced HCS Operations Specialist to manage and support Huawei Cloud Stack (HCS) infrastructure in a private on-premises environment. The role involves providing operational services across compute, storage, networking, and platform services, ensuring high availability, performance, and compliance within the served organization.</p><p><br></p><p>Key Responsibilities:</p><p>· Operate and maintain Huawei Cloud Stack Online (HCSO) infrastructure.</p><p>· Provide support for:</p><p>o Elastic Cloud Servers (ECS)</p><p>o Cloud Container Engine (CCE) Nodes</p><p>o Huawei Virtualization Services including Compute, Big Data, Storage, Security, and Networking.</p><p>o Database Services and Platform-as-a-Service (PaaS) offerings such as ROMA, Cloud Trace, DCS, etc.</p><p>· Monitor and optimize resource utilization and performance.</p><p>· Implement security controls and ensure compliance with internal policies.</p><p>· Troubleshoot and resolve infrastructure issues across services.</p><p>· Collaborate with architecture and governance teams for continuous improvement.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Qualifications:</p><p>· Bachelor’s degree in computer science, IT, or related field.</p><p>· 7+ years of experience in cloud infrastructure operations, with at least 4 years in Huawei Cloud Stack.</p><p>· Strong knowledge of virtualization, containerization, and cloud-native services.</p><p>· Experience with monitoring, logging, and security tools within HCS.</p><p>· Excellent problem-solving and communication skills.</p><p><br></p><p>Preferred Certifications:</p><p>· Huawei Certified ICT Expert (HCIE) – Cloud Service or equivalent.</p><p>· Certifications in ECS, CCE, or Huawei PaaS services.</p></div>