وظائف مساعد مدير في الأردن

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>Responsibilities</strong> </p> <ul> <li>Manage production schedules across multiple projects, ensuring deadlines and deliverables are met.</li> <li>Develop and monitor project timelines, providing regular status updates to stakeholders.</li> <li>Coordinate workflows across teams to support efficient project execution.</li> <li>Manage relationships with printers, production houses, photographers, and other external vendors.</li> <li>Source and evaluate suppliers, negotiate costs, and maintain a reliable vendor network.</li> <li>Oversee communication and handoffs between internal teams and external partners.</li> <li>Ensure all deliverables meet quality standards and technical specifications across print, digital, and out-of-home formats.</li> <li>Collaborate with production teams to maintain file management and asset organization standards.</li> <li>Prepare cost estimates, track production expenses, and reconcile budgets upon project completion.</li> </ul> <p> <strong>Qualifications</strong> </p> <ul> <li>4 6 years of experience in production management, studio operations, traffic management, or a related role.</li> <li>Strong knowledge of print, digital, and out-of-home production processes and specifications.</li> <li>Proven ability to manage multiple projects and priorities in a fast-paced environment.</li> <li>Experience managing vendors and negotiating production costs.</li> <li>Proficiency with project management tools such as Wrike, Asana, or similar platforms.</li> <li>Strong organizational, communication, and stakeholder management skills.</li> <li>Proactive, detail-oriented, and able to work independently.</li> <li>Fluency in Arabic and English, both written and spoken.</li> <li>Experience in financial services, banking, or other regulated industries is a plus.</li> </ul> <div> Required Skills <br> <ul> <li>Project Management </li> </ul> </div> <div> Job Details <br> <ul> <li> Location Amman - Jordan </li> <li>Industry<br> Other </li> <li> Job Type Full-Time </li> <li> Degree Bachelor </li> <li>Experience 4-6 </li> <li>Nationality<br> Unspecified</li></ul></div></div></section>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <ul> <li><strong>ما الذي ستفعله:</strong></li></ul><ul> <li><strong>الإستراتيجية والسياسات:</strong><br> يساهم في تطوير وتنفيذ استراتيجية وسياسات التسويق الشامل الفئة المنتدبة ضمن مجموعة نقّل.</li> <li><strong>خطة التسويق المتكاملة:</strong><br> يتعاون مع فرق التشغيل والتخطيط الاستراتيجي المؤسسي لضمان نهج تسويقي متكامل ومتجانس للفئة.</li> <li><strong>خطة التسويق:</strong><br> يطور ويدير خطة عمل تسويقية سنوية للفئة، مع تحديد أهداف واقعية، ميزانيات، مقاييس الأداء وخطط الطوارئ.</li> <li><strong>تنفيذ الخطة:</strong><br> يشرف على تنفيذ خطط تسويق الفئة، لضمان تAlignment قادة الفئة مع الأهداف الاستراتيجية والالتزام بالتسليم بفعالية.</li> <li><strong>مراجعات السوق:</strong><br> يجري مراجعات سوق للفئة ذات الصلة لتقييم النقاط القوية والضعف ونشاط المنافسين وموقع السوق.</li> <li><strong>بحوث السوق:</strong><br> يقود جهود البحث السوقي المستمرة لتحديد اتجاهات السوق وفرص الابتكار في المنتجات أو الخدمات التي تتماشى مع استراتيجية فئة مجموعة نقّل.</li> <li><strong>إدارة المشروع:</strong><br> يدير مبادرات التسويق الاستراتيجية، مع التركيز على تحديد واستغلال فرص جديدة مرتبطة بالفئة، سواء كانت قائمة على المنتج أو القناة.</li> <li><strong>استراتيجيات العلامة التجارية:</strong><br> يطور وينفذ استراتيجيات علامة تجارية خاصة بالفئة، لضمان تحقيق كل علامة تجارية داخل الفئة لأهدافها، والمساهمة في قيمة المحفظة الشاملة والحفاظ على موقع سوق قوي.</li> <li><strong>تطوير المنتج:</strong><br> يوجه عملية تطوير المنتجات الجديدة ضمن الفئة، لدفع الابتكار وضمان توافق عروض المنتجات مع طلبات السوق لتحقيق ميزة تنافسية.</li> <li><strong>تقييم الوكالات والقنوات:</strong><br> يقيم أداء الوكالات وقنوات الاتصال التي تدعم الفئة، لضمان عائد استثمار أقصى وإجراء التعديلات عند الحاجة.</li> <li><strong>القيادة والإدارة:</strong><br> يقود ويرشد فريق التسويق، لضمان أداء فعال وتطوير المهارات اللازمة لتحقيق أهداف الفئة الاستراتيجية.</li></ul><ul> <li><strong><u>ما ستحتاجه:</u></strong></li></ul><ul> <li>حد أدنى 7 سنوات من الخبرة المثبتة كـ MS&amp;P.</li> <li>معرفة بأسعار المنتجات والتوزيع ومكانة المنتج.</li> <li>الإلمام بآخر اتجاهات التسويق وأفضل الممارسات في FMCG.</li> <li>درجات BSc/BA في التسويق، الاتصالات، الأعمال أو مجال ذات صلة.</li> <li>خبرة في إدارة الموزعين.</li></ul><p><strong>ستحب هذه الوظيفة إذا كانت لديك:</strong></p><br><ul> <li>مهارات العمل الجماعي والتواصل بين الأشخاص.</li> <li>القدرة على بناء علاقات عمل مع أشخاص على جميع المستويات.</li> <li>المرونة.</li> <li>التركيز على النتائج.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Lead and manage the Bank’s Performance Management, Compensation &amp; Benefits, Talent Management, and Succession Planning functions.<br> Develop and implement performance, rewards, and employee benefits programs aligned with the Bank’s strategic objectives.<br> Ensure competitive compensation structures and benefits through salary benchmarking, market analysis, and job evaluation practices.<br> Oversee employee performance management processes, including goal setting, KPI development, performance reviews, and development planning.<br> Drive talent management, succession planning, workforce planning, and career development initiatives to support organizational growth and business continuity.<br> Collaborate with HR functions and business stakeholders to enhance employee engagement, retention, and overall employee experience.<br> Ensure internal equity, external competitiveness, and compliance with Bank policies, procedures, and regulatory requirements.<br> Lead organizational initiatives and continuous improvement efforts by applying best practices in compensation, performance, and talent management.<br> Provide leadership, guidance, and operational oversight across Head Office, subsidiaries, and international branches.<br> Monitor key HR metrics, prepare management reports, and support decision-making through data-driven analysis and recommendations.<br> Bachelor’s degree in Business Administration, Banking, HR, or a related field.<br> Minimum 8 years of HR experience in relevant functions (Performance, C&amp;B, Talent, Succession).<br> Professional HR certification preferred (SHRM, CIPD, or equivalent).<br> Good command of English language.<br> Strong knowledge of HR systems, policies, and procedures (performance management, compensation &amp; benefits, succession planning).<br> Good understanding of Jordanian Labor Law and HR regulatory frameworks.<br> Proficient in computer systems and HR-related applications.<br> Strong leadership, supervisory, and people management skills.<br> Excellent communication, presentation, persuasion, and influencing abilities.<br> Strong planning, organization, and problem-solving skills.<br> Ability to innovate and develop HR programs and initiatives.<br> Strong interpersonal skills and ability to work effectively with stakeholders.<br></span> </div>

<p><h4>معلومات عنا:</h4> <p>Platinumlist.net، رائدة مُبدِعة في دليل الفعاليات عبر الإنترنت وحلول التذاكر، تقود المشهد الفعّال في منطقة الخليج منذ عام 2009. كأكبر مزود للتذاكر في مجلس التعاون الخليجي، نفخر بخدمتنا لمجموعة واسعة من الفعاليات عبر دولة الإمارات العربية المتحدة، المملكة العربية السعودية، عمان، البحرين، لبنان، قطر، والكويت من مقرنا الرئيسي في دبي.</p> <h4>المسؤوليات الرئيسية:</h4> <ul> <li>تحقيق الأهداف وOKRs التي حددتها الإدارة؛</li> <li>إنشاء وتعديل وتحرير المحتوى المكتوب بالعربية والإنجليزية عبر عدة صيغ، الفقرات الأساسية، الملخصات، العناوين، والمزيد؛</li> <li>ترجمة وتكييف المحتوى من الإنجليزية إلى العربية، بما في ذلك الفعاليات والمعالم والمواقع والأسئلة الشائعة وأسماء الفنانين ونصوص UX؛</li> <li>مراجعة وضبط الترجمات الحالية من حيث الدقة وثبات النغمة والصحة النحوية؛</li> <li>تحميل وإدارة المحتوى عبر أنظمة back-office وCMS الداخلية وفق سير العمل المحدد؛</li> <li>تحسين المحتوى وفق أفضل ممارسات SEO لتحسين الظهور والأداء في البحث؛</li> <li>التعامل مع طلبات الترجمة من فرق التسويق والمنتج والمبيعات، بما في ذلك العروض التقديمية ونصوص العروض الترويجية؛</li> <li>كتابة عناوين جذابة وCTAs وتسميات فئة وUX microcopy بإبداع ولمسة فنية؛</li> <li>الالتزام بنبرة العلامة التجارية وإرشادات الأسلوب؛ اقتراح التحسينات والإبلاغ عن أخطاء الترجمة بشكل استباقي؛</li> <li>مراجعة وتحرير المحتوى الإنجليزي، وضمان الأصالة من خلال فحص الانتحال، وإعادة صياغته بما يتوافق مع نبرة صوت العلامة التجارية.</li> </ul> <h4>المتطلبات:</h4> <ul> <li>خبرة 2+ سنوات في كتابة وتحرير المحتوى بالإنجليزية والعربية؛</li> <li>الالتزام بإنتاج محتوى وترجمات مكتوبة بشكل بشري 100%؛</li> <li>القدرة على إدارة مشاريع متعددة والالتزام بالمواعيد النهائية؛</li> <li>الإبداع واللمسة الفنية عند كتابة العناوين والوصف وCTAs؛</li> <li>مهارات التحرير والتدقيق والكتابة الإعلانية القوية باللغتين مع القدرة على تكييف المحتوى لمختلف الجماهير مع الحفاظ على نبرة العلامة التجارية؛</li> <li>معرفة بأفضل ممارسات SEO تعتبر ميزة؛</li> <li>مهارات تواصل وتفاعل قوي مع فرق متعددة الوظائف؛</li> <li>قدرات قوية في حل المشكلات والتفكير النقدي؛</li> <li>اهتمام شديد بالتفاصيل والالتزام بتقديم محتوى عالي الجودة.</li> </ul> <h4>المزايا:</h4> <ul> <li>بيئة عمل ديناميكية وشاملة؛</li> <li>فرصة العمل مع مزود تذاكر رائد في GCC؛</li> <li>فرصة الإسهام في صناعة الترفيه والمساعدة في shaping experiences للمستخدمين الآلاف.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><ul><li>Lead the planning, execution, and delivery of high-end civil engineering projects across contracting and consulting environments.</li><li>Oversee project scope, schedules, budgets, resources, quality standards, and contractual obligations from initiation to handover.</li><li>Manage coordination between clients, consultants, contractors, subcontractors, authorities, and internal project teams.</li><li>Provide strategic direction on complex construction challenges, design coordination, value engineering, and risk mitigation.</li><li>Ensure compliance with project specifications, engineering standards, safety requirements, and regulatory approvals.</li><li>Lead contract administration, claims management, variation reviews, progress reporting, and commercial decision-making.</li><li>Mentor project teams and drive high-performance delivery across multidisciplinary engineering and construction functions.</li></ul><p>Qualifications</p><ul><li>Bachelor s degree in Civil Engineering or a related discipline; professional certifications such as PMP are preferred.</li><li>15+ years of project management experience in civil engineering, contracting, and consulting environments.</li><li>Proven track record delivering high-end projects such as luxury developments, landmark buildings, hospitality, mixed-use, or premium infrastructure projects.</li><li>Strong expertise in construction methodologies, project controls, contract management, cost control, procurement, and stakeholder management.</li><li>Deep understanding of FIDIC contracts, authority approvals, claims, variations, and consultant-contractor coordination.</li><li>Excellent leadership, negotiation, communication, and decision-making skills with the ability to manage executive-level stakeholders.</li><li>Proficiency in project management tools such as Primavera P6, MS Project, AutoCAD, and relevant construction management platforms.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Civil Engineering or a related discipline; professional certifications such as PMP are preferred.</li><li>15+ years of project management experience in civil engineering, contracting, and consulting environments.</li><li>Proven track record delivering high-end projects such as luxury developments, landmark buildings, hospitality, mixed-use, or premium infrastructure projects.</li><li>Strong expertise in construction methodologies, project controls, contract management, cost control, procurement, and stakeholder management.</li><li>Deep understanding of FIDIC contracts, authority approvals, claims, variations, and consultant-contractor coordination.</li><li>Excellent leadership, negotiation, communication, and decision-making skills with the ability to manage executive-level stakeholders.</li><li>Proficiency in project management tools such as Primavera P6, MS Project, AutoCAD, and relevant construction management platforms.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>JOB SUMMAR</b>Y Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p><p>CORE WORK ACTIVITIES Leading Guest Services Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures recognition of employees is taking place across areas of responsibility. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Maintaining Guest Services and Front Desk Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Understands the impact of Front Office operations on the Rooms area and overall property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals.</p><p>Managing Projects and Policies Ensures compliance with all Front Office policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p><p>Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations. Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. Strives to improve service performance. Empowers employees to provide excellent customer service. Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Responds to and handles guest problems and complaints. Observes service behaviors of employees and provides feedback to individuals and/or managers.</p><p>Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Establishes challenging, realistic and obtainable goals to guide operation and performance. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures employees are treated fairly and equitably. Manages employee progressive discipline procedures for Front Office Staff. Administers the performance appraisal process for direct report managers. Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.</p><p>Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Key Responsibilities • Manage a portfolio of Tail/SMB accounts and maintain regular customer engagement • Handle high account volume efficiently while maintaining strong follow-up and account ownership • Monitor customer health, usage, spend trends, and churn risks proactively • Drive customer retention and reduce churn across the assigned portfolio • Identify expansion and upsell opportunities where relevant • Follow up on low balance, insolvency, inactivity, and contraction-risk accounts • Coordinate internally with Support, Compliance, Finance, and Product teams to resolve customer concerns • Ensure customers are utilizing the platform correctly and adopting relevant features • Handle escalations professionally and maintain strong customer communication • Maintain accurate account updates and activity tracking within internal systems and CRM tools • Support commercial initiatives such as pricing transitions, account segmentation, and revenue protection efforts • Contribute to improving customer workflows, operational processes, and customer experience initiatives Qualifications • 2–5 years of experience in Customer Success, Account Management, Customer Support, Sales, or a related customer-facing role • Strong communication and relationship-building skills • Strong organizational and follow-up skills • Ability to efficiently manage and prioritize a high-volume portfolio of accounts • Commercial awareness and ability to identify customer risk and growth opportunities • Ability to work cross-functionally with multiple internal teams • Problem-solving mindset and ability to handle customer escalations calmly • Fluent in English and Arabic Nice-to-Have Skills • Experience working in SaaS, telecom, cloud, or contact center environments • Experience using CRM platforms such as HubSpot, Planhat, Salesforce, or similar tools • Understanding of customer retention and revenue metrics • Experience handling operational workflows and customer lifecycle management • Experience working with SMB or scaled customer portfolios • Basic understanding of APIs, telephony, or technical customer workflows is a plus What Success Looks Like in This Role • Maintaining strong retention across the assigned portfolio • Proactively identifying and reducing churn risks • Efficiently managing a large number of customer accounts without compromising customer experience • Driving customer engagement and platform adoption • Maintaining strong operational discipline and customer follow-up • Supporting revenue growth and protection initiatives across the portfolio</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Job Summary</strong></span></p><br><p><span>As the CRS programming lead for Jordan, you will</span><span> manage and provide technical oversight of</span><span> the development and implementation of CRS and partner&nbsp;</span><span>programming in Jordan. In addition to your&nbsp;</span><span>program quality and management capacities, your partnership and representation skills will help to ensure strong CRS coordination in Jordan. A</span><span>s time allows, y</span><span>ou will provide programming&nbsp;</span><span>backstop for the&nbsp;</span><span>CRS response in JWBG. Your role will&nbsp;ensure relationships and effective</span><span>systems and processes are in place that facilitate high-quality programming</span><span> and partnership, advancing CRS’ work to serve the poor and vulnerable.</span></p><br><br><p>Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States.&nbsp;Catholic Relief Services&nbsp;works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. &nbsp;Catholic Relief Services’&nbsp;relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.&nbsp; We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.</p><br><p>CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.</p><br><p>CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.</p><br><p>CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.</p><br><p><i>Disclaimer:&nbsp; This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.&nbsp;</i></p><br><p>CRS is an Equal Opportunity Employer.</p><br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Key Responsibilities</b></p><ul><li>Manage a portfolio of Tail/SMB accounts and maintain regular customer engagement</li><li>Handle high account volume efficiently while maintaining strong follow-up and account ownership</li><li>Monitor customer health, usage, spend trends, and churn risks proactively</li><li>Drive customer retention and reduce churn across the assigned portfolio</li><li>Identify expansion and upsell opportunities where relevant</li><li>Follow up on low balance, insolvency, inactivity, and contraction-risk accounts</li><li>Coordinate internally with Support, Compliance, Finance, and Product teams to resolve customer concerns</li><li>Ensure customers are utilizing the platform correctly and adopting relevant features</li><li>Handle escalations professionally and maintain strong customer communication</li><li>Maintain accurate account updates and activity tracking within internal systems and CRM tools</li><li>Support commercial initiatives such as pricing transitions, account segmentation, and revenue protection efforts</li><li>Contribute to improving customer workflows, operational processes, and customer experience initiatives</li></ul><p><b>Qualifications</b></p><ul><li>2 5 years of experience in Customer Success, Account Management, Customer Support, Sales, or a related customer-facing role</li><li>Strong communication and relationship-building skills</li><li>Strong organizational and follow-up skills</li><li>Ability to efficiently manage and prioritize a high-volume portfolio of accounts</li><li>Commercial awareness and ability to identify customer risk and growth opportunities</li><li>Ability to work cross-functionally with multiple internal teams</li><li>Problem-solving mindset and ability to handle customer escalations calmly</li><li>Fluent in English and Arabic</li></ul><p>Nice-to-Have Skills</p><ul><li>Experience working in SaaS, telecom, cloud, or contact center environments</li><li>Experience using CRM platforms such as HubSpot, Planhat, Salesforce, or similar tools</li><li>Understanding of customer retention and revenue metrics</li><li>Experience handling operational workflows and customer lifecycle management</li><li>Experience working with SMB or scaled customer portfolios</li><li>Basic understanding of APIs, telephony, or technical customer workflows is a plus</li></ul><p>What Success Looks Like in This Role</p><ul><li>Maintaining strong retention across the assigned portfolio</li><li>Proactively identifying and reducing churn risks</li><li>Efficiently managing a large number of customer accounts without compromising customer experience</li><li>Driving customer engagement and platform adoption</li><li>Maintaining strong operational discipline and customer follow-up</li><li>Supporting revenue growth and protection initiatives across the portfolio</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>2 5 years of experience in Customer Success, Account Management, Customer Support, Sales, or a related customer-facing role</li><li>Strong communication and relationship-building skills</li><li>Strong organizational and follow-up skills</li><li>Ability to efficiently manage and prioritize a high-volume portfolio of accounts</li><li>Commercial awareness and ability to identify customer risk and growth opportunities</li><li>Ability to work cross-functionally with multiple internal teams</li><li>Problem-solving mindset and ability to handle customer escalations calmly</li><li>Fluent in English and Arabic</li></ul><p>Nice-to-Have Skills</p><ul><li>Experience working in SaaS, telecom, cloud, or contact center environments</li><li>Experience using CRM platforms such as HubSpot, Planhat, Salesforce, or similar tools</li><li>Understanding of customer retention and revenue metrics</li><li>Experience handling operational workflows and customer lifecycle management</li><li>Experience working with SMB or scaled customer portfolios</li><li>Basic understanding of APIs, telephony, or technical customer workflows is a plus</li></ul><p></p></section>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <span><br>ملخص المنصب<br>تركيب، صيانة، إجراء صيانة وقائية على الأدوات والأجهزة والمعدات، وتوصية باستبدالها. معايرة جميع عناصر التحكم والمقاييس والعدادات، إلخ. تحديد مواقع وتشغيل جميع صمامات الإغلاق. طلب القطع والملحقات وتخزينها وفق الحاجة. الحفاظ على سجل المخزون وأوامر الشراء. فحص الأدوات والمعدات أو الآلات. إدخال معلومات العمل المتعلقة باستخدام الحواسيب وتحديد مواقعها. تشغيل رافعة كهربائية. إكمال قائمة فحص السلامة الحيوية، بما في ذلك اختبار تشغيل مضخة الحريق واختبار تشغيل المولّد. فحص صمامات أنظمة إطفاء الحريق وأنظمة الإنذار. المساعدة في وضع بروتوكولات الاستجابة للكوارث. الرد والانتباه لطلبات إصلاح الضيوف.<br>مساعدة الإدارة في التوظيف والتدريب والجدولة والتقييم والإرشاد والتأديب والتحفيز والتوجيه للموظفين. اتباع جميع سياسات وممارسات الشركة والسلامة والأمن؛ الإبلاغ عن مشاكل الصيانة، ومخاطر السلامة، والحوادث، أو الإصابات؛ وإكمال التدريب والشهادات المتعلقة بالسلامة. ضمان أن تكون المظهر والزي موحداً ومهنيّاً، والحفاظ على سرية المعلومات الملكية. الترحيب بالضيوف والاعتراف بهم وفق معايير الشركة، توقع وتلبية احتياجات خدمة الضيوف، ومساعدة الأفراد ذوي الإعاقة. تطوير والحفاظ على علاقات عمل إيجابية مع الآخرين، دعم الفريق للوصول إلى أهداف مشتركة، والاستماع والرد بالشكل المناسب على مخاوف بقية الموظفين. ضمان الالتزام بتوقعات الجودة والمعايير؛ وتحديد، وتوصية، وتطوير، وتنفيذ طرق جديدة لزيادة كفاءة المؤسسة وإنتاجيتها وجودتها وسلامتها وتقليل التكاليف المحتملة. التحدث مع الآخرين بلغة واضحة ومهنية. فحص الأدوات والمعدات أو الآلات بصرياً. الوصول إلى الأعلى وتحت الركبتين، بما في ذلك الانحناء، والتواء الجسم، والسحب، والانحناء. التحرك والرفع ونقل الأشياء بما لا يزيد عن 50 رطلاً بدون مساعدة. الإمساك والتدوير والتلاعب بالأشياء من أحجام وأوزان مختلفة. الوقوف، الجلوس، أو المشي لفترة طويلة. التنقل بين الدرج والممرات الخدمية صعوداً وهبوطاً. أداء واجبات وظيفية معقولة أخرى كما يطلبها المشرفون.<br>المؤهلات المفضلة&nbsp;<br>التعليم: شهادة تقنية أو تجارة أو مدرسة مهنية.<br>الخبرة ذات الصلة: خبرة عملية لا تقل عن سنتين ذات صلة.<br>الخبرة الإشرافية: سنتان على الأقل من الخبرة الإشرافية.<br>الترخيص أو الشهادة: لا شيء&nbsp;<br>في ماريوت الدولية، نحن ملتزمون بأن نكون صاحب عمل يوفر فرصاً متكافئة، مرحباً بالجميع ومتاح الوصول إلى الفرص. نحن نشجع بيئة تُقدِّر وتحتفي بخلفيات موظفينا المتنوعة. قوتنا العظمى تكمن في المزيج الغني من الثقافة والمواهب والخبرات لموظفينا. نحن ملتزمون بعدم التمييز على أي أساس محمي، بما في ذلك الإعاقة، وضع المحاربين القدامى، أو أي أساس محمي آخر وفقاً للقانون المعمول به.<br>فنادق ومنتجعات The Luxury Collection، مع أكثر من 120 فندقاً في أكثر من 35 دولة، تقدم وعداً بتجارب أصلية تستدعي ذكريات دائمة ثمينة. خبرتنا التي تتجاوز المئة عام، بدءاً من عام 1906 تحت علامة CIGA الإيطالية – مجموعة من أكثر الممتلكات شهرة وأيقونية في أوروبا – تشكل أساساً قوياً بينما نستمر في التطور لتلبية رغبات المسافر الفخم. <br>من القصور الأسطورية والمنتجعات النائية إلى الكلاسيكيات العصرية الخالدة، كل فندق ومنتجع فخم هو تعبير فريد وقيم عن موقعه – بوابة إلى جاذبية وتقاليد وجهته الثقافية وكنوزها. إذا كنت شخصاً يقدّر سرد القصص بشكل مثير للاهتمام، ولديك اهتمام وشغف عميق بتراث هذه الوجهة، ورغبة في تقديم ضيافة حقيقية وشخصية وتوقعية، فندعوك للانضمام إلى رحلتنا.&nbsp;عند الانضمام إلى The Luxury Collection، ستنضم إلى محفظة من العلامات التجارية التابعة لماريوت الدولية. كن حيث يمكنك أن تؤدي عملك بأفضل ما لديك، ابدأ هدفك، انتمِ إلى فريق عالمي رائع، وتصبح أفضل نسخة من نفسك.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures recognition of employees is taking place across areas of responsibility.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Maintaining Guest Services and Front Desk Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>Managing Projects and Policies<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Responds to and handles guest problems and complaints.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees are treated fairly and equitably.<br>• Manages employee progressive discipline procedures for Front Office Staff.<br>• Administers the performance appraisal process for direct report managers.<br>• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Role Summary:</strong></span><br><span><span>The role is responsible for managing day-to-day client relationships, supporting the Creative CS Team Lead, and coordinating end-to-end project delivery. It ensures effective collaboration across internal teams, maintains clear communication with clients, and upholds high-quality standards by aligning all deliverables with client briefs, timelines, and brand guidelines. This is a project-based opportunity for a limited period of time (External Consultant).&nbsp;</span></span></p><br><p><span><span><strong>Role Responsibilities:</strong></span></span></p><br><p><span><span><strong>1. Client Relationship Management</strong></span></span></p><br><ul><li><span><span>Serve as the main day-to-day contact for the client and support the Creative CS Team Lead.</span></span></li><li><span><span>Build and maintain long-term client relationships through continuous engagement and communication.</span></span></li><li><span><span>Manage expectations (work product and timelines) and resolve issues before they occur or escalate.</span></span></li><li><span><span>Present agency recommendations and creative work.</span></span></li></ul><p><span><span><strong>2. Project Management</strong></span></span></p><br><ul><li><span><span>Coordinate tasks from briefing through execution.</span></span></li><li><span><span>Develop timelines, work plans, and delivery schedules.</span></span></li><li><span><span>Update project trackers daily basis.</span></span></li><li><span><span>Coordinate closely with internal creative, content, production, and communications teams to ensure timely delivery of all requests.</span></span></li></ul><p><span><span><strong>3. Quality Control</strong></span></span></p><br><ul><li><span><span>Review deliverables before client submission.</span></span></li><li><span><span>Ensure work aligns with the brief and brand guidelines.</span></span></li><li><span><span>Verify accuracy, consistency, and completeness.</span></span></li><li><span><span>Maintain high standards across all outputs.</span></span></li></ul><p><span><span><strong>Requirements:</strong></span></span></p><br><ul><li><span><span>Bachelor’s degree in Communications, Marketing, Business, or a related field</span></span></li><li><span><span>Experience in client servicing, account management, or a similar role (agency experience preferred)</span></span></li><li><span><span>Strong client relationship management and communication skills</span></span></li><li><span><span>Proven ability to manage multiple projects, timelines, and competing priorities</span></span></li><li><span><span>Experience coordinating with cross-functional teams (creative, content, production, etc.)</span></span></li><li><span><span>High attention to detail with a strong focus on quality control and accuracy</span></span></li><li><span><span>Ability to review and present deliverables confidently to clients</span></span></li><li><span><span>Strong organizational and problem-solving skills</span></span></li><li><span><span>Proficiency in Microsoft Office (Excel, PowerPoint, Word); familiarity with project tracking tools is a plus</span></span></li></ul><br><p><span><span><b>About APCO</b></span></span></p><br> <p><span>APCO is a global advisory and advocacy firm helping leading corporations, foundations and governments navigate a complex world and create lasting impact.&nbsp;</span></p><br><br> <p><span>Founded in 1984,&nbsp;</span><span>with one woman’s vision and bold action, APCO has grown into an independent, majority women-owned firm of more than 1,200 employees with work spanning 80 markets around the world.</span></p><br><br> <p><span><span>Headquartered in Washington, D.C., APCO is&nbsp;</span><span>comprised</span><span>&nbsp;of strategic advisers,&nbsp;</span><span>consultants</span><span>&nbsp;and creators, working together across borders and functions, to provide services and&nbsp;</span><span>expertise</span><span>&nbsp;on financial, competitive,&nbsp;</span><span>political</span><span>&nbsp;and societal issues.&nbsp;</span></span></p><br><br> <p><span><span>APCO is a trusted partner to bold purpose-led leaders, lawmakers, government officials, NGOs, the media and other stakeholders in the&nbsp;</span><span>health, energy, technology, transportation &amp;&nbsp;</span><span>infrastructure</span><span>&nbsp;and food &amp; consumer products sectors. For 40 years, the firm has provided public affairs, crisis &amp; reputation, impact, corporate&nbsp;</span><span>reputation</span><span>&nbsp;and global solutions services.&nbsp;</span></span></p><br><br> <p><span>APCO is&nbsp;</span><span><span>renowned for its ability to champion clients’ interests and permission to&nbsp;</span><span>operate</span><span>, build their reputation and strengthen their standing.&nbsp;</span></span><span>APCO’s integrated approach and team of tenacious and empathic talent create connections and winning strategies that accelerate progress and deepen impact.</span></p><br><br> <p><span>By bringing diverse people and ideas together, and working beyond traditional boundaries, APCO builds the un/common ground upon which progress is made.</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Leads and supports all Guest Experience initiatives at the property.</li><li>Supports GM in driving a guest centric culture in the hotel and create awareness and understanding among all Ambassadors on the importance of guest experience.</li><li>Reviews and communicates the Brand Assurance Program and all new brand/quality initiatives effectively to all stakeholders.</li><li>Works with and supports Department Heads to prepare for LQA or BARE Brand Assurance audits as applicable to the hotel.</li><li>Conducts regular property self-assessments on the Operational Brand Standards and other quality programs including cross-departmental audits through iAuditor and other tools.</li><li>Represents Guest Experience (Voice of the Guest) at the morning hotel briefing with updates and highlights points for improvement and guest praise</li><li>Reviews VOG performance and guest feedback daily, identifies trends and areas for improvement on a regular basis and shares with relevant stakeholders.</li><li>Conducts a weekly VOG meeting with individual Department Heads, communicates performance, supports and pushes Management Action Plan (MAP) efforts.</li><li>Leads and develops a team of Guest Experience Ambassadors within the hotel to conduct deep dives/self-assessments and identify improvement opportunities and solutions.</li><li>Reviews MAPs proposed by each department post-LQA or BARE Mystery Visit and supports and follows up implementation by Department Heads.</li><li>Monitors results of other quality management programs such as ResaVision and follows up action plans from the relevant Department Heads whenever necessary.</li><li>Champions the internal communication of guest experience related matters and updates to all Ambassadors in the hotel</li><li>Maintains direct contact with guests to collect direct feedback and facilitate new ways of collecting more in-house feedback.</li><li>Works closely with Department Heads to assess service standards and delivery on a regular basis.</li><li>Ensures that the relevant teams and stakeholders respond to all Guest feedback, e.g. VOG GSS, and consumer-generated content on various social media sites or travel sites (100% of the negative reviews/feedback, but none of the positive reviews/feedback except for those on GSS and TripAdvisor).</li><li>Reviews and communicates best practices implemented in other hotels within the brand, follow-up on implementation at the property when relevant.</li><li>Responsible for implementation and application of Local Measure along with E-commerce or Marketing team</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s Degree in Hospitality or related areas</li><li>Strong user knowledge of Microsoft Outlook and Microsoft Office tools</li><li>Relevant work experience with internationally reputed hotel chains is preferred</li><li>Strong background in hotel operations or service industry (in a client facing role); (2-5 years)</li></ul><br>Additional Information<br><br><p>Experience is an asset<br>Prior experience working with Opera or a related system<br>Strong interpersonal and problem solving abilities<br>Fluency in English, additional languages are a plus</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About us:</strong></p><br><p>MBC Group is the largest satellite TV and radio network based in Saudi Arabia. It broadcasts a portfolio of Arabic and Western entertainment channels as well as managing the Al Arabiya news channel. Shahid is the world’s leading Arabic VOD and SVOD streaming platform by MBC GROUP, offering premium content to Arab families, including binge worthy exclusive Shahid Original Series; Shahid Premieres; Arabic movies fresh off the box-office; live TV channels in true HD quality.</p><br><p>MBC Shahid is the world’s leading Arabic VOD and SVOD streaming platform by MBC GROUP, offering premium content to Arab families, including binge worthy exclusive Shahid Original Series; Shahid Premieres; Arabic movies fresh off the box-office</p><br><strong>Responsibilities:</strong><br>&nbsp;<br><ul><li><p>Support the development and optimization of discovery and personalization experiences across Shahid platforms</p><br></li><li><p>Contribute to initiatives across Search, Recommendations, Navigation, and content discovery surfaces</p><br></li><li><p>Work closely with Engineering, Data, UX, and stakeholders to define and execute product initiatives</p><br></li><li><p>Analyze user behavior, engagement funnels, and platform metrics to identify opportunities for improvement</p><br></li><li><p>Assist in defining product requirements, experimentation plans, and success metrics</p><br></li><li><p>Contribute to A/B testing and experimentation initiatives</p><br></li><li><p>Help improve content discoverability, relevance, personalization, and user engagement</p><br></li><li><p>Monitor industry trends and emerging experiences across streaming, AI, personalization, and discovery</p><br></li></ul><br><strong>Requirements:</strong><br>&nbsp;<br><ul><li><p>4-6 years of experience in Product Management or Product Owner roles</p><br></li><li><p>Strong analytical and problem-solving skills</p><br></li><li><p>Experience working with cross-functional Agile teams</p><br></li><li><p>Ability to translate user and business problems into clear product requirements</p><br></li><li><p>Comfortable working with data, KPIs, and experimentation</p><br></li><li><p>Strong communication and stakeholder management skills</p><br></li><li><p>Passion for consumer-facing digital products and user experiences</p><br></li></ul><br><strong>Nice to Have:</strong><br>&nbsp;<br><ul><li><p>Experience in Search, Recommendations, Personalization, Discovery, AI, or data-driven products</p><br></li><li><p>Experience with experimentation or A/B testing</p><br></li><li><p>Familiarity with ranking, relevance, recommendation, or discovery concepts</p><br></li><li><p>Experience in streaming, media, gaming, e-commerce, or marketplace products</p><br></li></ul><br><p><b><span>MBC GROUP</span></b><span> is the largest and leading media company in the Middle East and North Africa, dedicated towards enriching lives through information, interaction, and entertainment.</span></p><br><p><span><br> With a rich history of growth and expansion, <b>MBC GROUP’s</b> first presence came to London in 1991 in the form of the private satellite TV channel, <b>MBC1</b>. A decade later, <b>MBC GROUP</b> relocated its headquarters to Dubai Media City, United Arab Emirates, in 2002.</span></p><br><p><span><br> Building on its immense success in recent times, <b>MBC GROUP </b>proudly inaugurated its new headquarters in Riyadh, Saudi Arabia, in September 2022.<br> With a commitment to serving audiences worldwide and featuring in key markets, <b>MBC GROUP</b> is home to a plethora of iconic brands, departments, and entities that include TV and radio offerings, a streaming platform, production and talent houses, and more.<br> <br> Today, <b>MBC GROUP</b> operates over 13 free-to-air TV channels and 3 radio stations, such as the flagship <b>MBC1</b>, as well as <b>MBC2</b>, <b>MBC3</b>, <b>MBC4</b>, <b>MBC5</b>, <b>MBC MASR</b>, <b>MBC IRAQ</b>, and <b>MBC LOUD FM</b>.</span></p><br><p><span><br> The Group also operates Shahid, the world’s leading Arabic streaming platform that’s home to highly rated original productions from the Arab world, a wide range of exclusive series, movies and other premieres, as well as live TV channels, sports, kids offering, international content, and more.<br> <br> <b>MBC GROUP</b> is also home to <b>MBC STUDIOS</b>, a global production powerhouse, born to realize the unrivalled, untapped storytelling potential of the Middle East.</span></p><br><p><span><br> With a mission to mentor, educate, and nurture the talent of tomorrow, <b>MBC GROUP</b> runs <b>MBC ACADEMY</b>, an educational and training platform with the mission to discover, upskill, and nurture Saudi talent in the media and production space. Since its launch in 2020, <b>MBC ACADEMY</b> has successfully gone on to train over 18,000 individuals.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service&nbsp;<br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As the CRS programming lead for Jordan, you will manage and provide technical oversight of the development and implementation of CRS and partner programming in Jordan. In addition to your program quality and management capacities, your partnership and representation skills will help to ensure strong CRS coordination in Jordan. As time allows, you will provide programming backstop for the CRS response in JWBG. Your role will ensure relationships and effective systems and processes are in place that facilitate high-quality programming and partnership, advancing CRS work to serve the poor and vulnerable.</p><p>Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. Catholic Relief Services relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation. CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency. CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse. The successful candidate is expected to sign and adhere to CRS Code of Conduct. CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.</p><p><strong>Basic Qualifications</strong></p><p>Bachelor s Degree required in International Development, International Relations or in the fields related to Jordan programming areas. Additional experience may substitute for some education. Minimum of 5 years' experience in relevant field-based project management experience required, with preferably at least 3 years working experience in relief or recovery programming. Experience in managing moderately complex projects and building strong relationships with partners and donors.</p><p><strong>Preferred Qualifications</strong></p><p>Master's Degree</p><p>Experience in an international NGO an advantage</p><p>Experience in complex humanitarian settings</p><p><strong>Knowledge, Skills and Abilities</strong></p><ul><li>MEAL skills and experience required.</li><li>Staff management experience and abilities that are conducive to a learning environment.</li><li>Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.</li><li>Good experience in project grants management, including project design, preferably for grants from multiple public donors, including U.S. Government funding.</li><li>Demonstrated ability to write high quality technical proposals.</li><li>Experience engaging with partner organizations and demonstrating the principles of partnership</li><li>Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions</li><li>Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.</li><li>Good presentation and facilitation skills</li><li>Proactive, resourceful, solutions-oriented and results-oriented</li></ul><p><strong>Required Languages:</strong> Fluent written and oral English required; Arabic preferred.</p><p><strong>Travel:</strong> Must be willing and able to travel up to 30%, including within Jordan and to JWBG.</p><p><strong>Supervisory Responsibilities:</strong> Not required at this time.</p><p><strong>Agency Competencies (for all CRS Staff):</strong></p><ul><li>Personal Accountability - Consistently takes responsibility for one s own actions.</li><li>Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.</li><li>Builds and Maintains Trust - Shows consistency between words and actions.</li><li>Collaborates with Others - Works effectively in intercultural and diverse teams.</li><li>Open to Learn - Seeks out experiences that may change perspective or provide an opportunity to learn new things.</li></ul><p><strong>Agency Leadership Competencies:</strong></p><ul><li>Lead Change - Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.</li><li>Develops and Recognizes Others - Builds the capacity of staff to reach their full potential and enhance team and agency performance.</li><li>Strategic Mindset - Understands role in translating, communicating, and implementing agency strategy and team priorities.</li></ul><p><strong>What we offer</strong></p><p>CRS offers U.S. based staff a comprehensive benefits package, including medical, dental, life insurance, vision, and a generous retirement savings plan. Benefits packages for successful candidates employed outside the U.S. are based on the country of employment/in-country office where the candidate will perform the role. CRS work culture is a collaborative, mission-driven culture committed to improving the lives of the poor throughout the world.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Basic Qualifications</strong></p><p>Bachelor s Degree required in International Development, International Relations or in the fields related to Jordan programming areas. Additional experience may substitute for some education. Minimum of 5 years' experience in relevant field-based project management experience required, with preferably at least 3 years working experience in relief or recovery programming. Experience in managing moderately complex projects and building strong relationships with partners and donors.</p><p><strong>Preferred Qualifications</strong></p><p>Master's Degree</p><p>Experience in an international NGO an advantage</p><p>Experience in complex humanitarian settings</p><p><strong>Knowledge, Skills and Abilities</strong></p><ul><li>MEAL skills and experience required.</li><li>Staff management experience and abilities that are conducive to a learning environment.</li><li>Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.</li><li>Good experience in project grants management, including project design, preferably for grants from multiple public donors, including U.S. Government funding.</li><li>Demonstrated ability to write high quality technical proposals.</li><li>Experience engaging with partner organizations and demonstrating the principles of partnership</li><li>Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions</li><li>Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.</li><li>Good presentation and facilitation skills</li><li>Proactive, resourceful, solutions-oriented and results-oriented</li></ul><p><strong>Required Languages:</strong> Fluent written and oral English required; Arabic preferred.</p><p><strong>Travel:</strong> Must be willing and able to travel up to 30%, including within Jordan and to JWBG.</p><p><strong>Supervisory Responsibilities:</strong> Not required at this time.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Guest Services and Front Desk Operations<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence.<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Assists with energy conservation efforts by monitoring compliance during property tours.<br>Supporting Projects and Policies Related to Guest Experience and Safety<br>• Supports implementation of the customer recognition/service program, communicating and ensuring the process.<br>• Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.<br>• Sends copy of MOD report to all departments on a daily basis.<br>• Ensures compliance with all policies, standards and procedures.<br>• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>• Understands and complies with loss prevention policies and procedures.<br>Ensuring and Providing Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.<br>• Serves as a leader in displaying outstanding hospitality skills.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Maintains high visibility in public areas during peak times.<br>• Provides immediate assistance to guests as requested.<br>• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Records guest issues in the guest response tracking system.<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.<br>• Communicates any variations to the established norms to the appropriate department in a timely manner.<br>• Participates as needed in the investigation of employee and guest accidents.<br>• Performs Front Desk duties in high demand times.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

</span></i></b></span></span></p> <p dir="RTL" ><b><span >مطلوب فورا للعمل لدى شركة صناعيه في عمان</span></b><b><span dir="LTR" >:</span></b></p> <p align="center" dir="RTL" ><b><span >فنيين حداده ولحام (حدادين)</span></b><b><span dir="LTR" ></span></b></p> <p align="center" dir="RTL" ><b><span >نجارين</span></b><b><span dir="LTR" ></span></b></p> <p align="center" dir="RTL" ><b><span >فنيي تركيب اثاث بخبره</span></b><b><span ></span></b></p> <p align="center" dir="RTL" ><b><span >مساعد فني صيانة كهرو ميكانيك (ماكينات صناعيه)</span></b><b><span ></span></b></p> <p align="center" dir="RTL" ><b><span >مساعدين حداد بخبره سنه الى 3 سنوات</span></b></p> <p align="center" dir="RTL" ><span >العمر فوق 18 سنه/ حسن السيرة والسلوك/ أردني او ابناء اردنيات<span dir="LTR" ></span></span></p> <p align="center" dir="RTL" ><span >ضمان اجتماعي /مواصلات مؤمنه الى رغدان وعمان الشرقية ومادبا/ عمل اضافي/ الدوام من السبت الى الخميس من الساعة 7:30 الى 4:00 عصراً</span></p> <p align="center" dir="RTL" ><b><span >يرجى الاتصال على الرقم 0799120979 او الحضور الى المصنع والكائن في منطقة اليادودة شارع مادبا بعد حديقة اليادودة للحيوانات ب 200 متر</span></b></p>

</span></i></b></span></span></p> <p align="center" dir="RTL" ><b><span >مطلوب فورا للعمل لدى شركة صناعيه في عمان</span></b><b><span dir="LTR" >:</span></b></p> <p align="center" dir="RTL" ><b><span >لحيم </span></b><b><span dir="LTR" >CO2 </span></b><b><span >وفابيريكيتر هناجر وكرفانات</span></b><b><span dir="LTR" ></span></b></p> <p align="center" dir="RTL" ><b><span >فنيين دهان موبيليا بخبرة</span></b><b><span > دهان الأثاث والاخشاب</span></b><b><span ></span></b></p> <p align="center" dir="RTL" ><b><span >فنيي تركيب اثاث بخبره</span></b><b><span dir="LTR" ></span></b></p> <p align="center" dir="RTL" ><b><span >مساعد فني صيانة كهروميكانيك (ماكينات صناعيه)</span></b><b><span ></span></b></p> <p align="center" dir="RTL" ><b><span dir="LTR" > </span></b><b><span >مساعدين حداد بخبره سنه الى 3 سنوات</span></b></p> <p align="center" dir="RTL" ><span dir="LTR" > <span >العمر فوق 18 سنه/ حسن السيرة والسلوك/ أردني او ابناء اردنيات</span></span></p> <p align="center" dir="RTL" ><span >ضمان اجتماعي /مواصلات مؤمنه الى رغدان وعمان الشرقية ومادبا/ عمل اضافي/ الدوام من السبت الى الخميس من الساعة 7:30 الى 4:00 عصراً</span></p> <p align="center" dir="RTL" ><span >يرجى الاتصال على الرقم 0799120979 او الحضور الى المصنع والكائن في منطقة اليادودة شارع مادبا بعد حديقة اليادودة للحيوانات ب 200 متر</span></p>

</span></i></b></span></span></p> <p align="center" dir="RTL" ><span >شركة صناعيه متخصصة في صناعة الاثاث ترغب بتعيين:<span dir="LTR" ></span></span></p> <p align="center" dir="RTL" ><b><span >فنيين دهان موبيليا</span></b><b><span dir="LTR" ></span></b></p> <p align="center" dir="RTL" ><b><span >مساعد فني صيانة ماكينات صناعيه (كهروميكانيك)</span></b><b><span dir="LTR" ></span></b></p> <p align="center" dir="RTL" ><b><span >نجارين ومساعدين</span></b><b><span dir="LTR" ></span></b></p> <p align="center" dir="RTL" ><b><span >مشغل</span></b><b><span > الات محوسبة </span></b><b><span dir="LTR" >CNC</span></b><span dir="LTR" ></span></p> <p dir="RTL" ><span dir="LTR" > </span><span >ضمان اجتماعي /مواصلات مؤمنه الى رغدان وعمان الشرقية مادبا/ عمل اضافي/ الدوام من السبت الى الخميس من الساعة 7:30 الى 4:00 عصراً</span></p> <p align="center" dir="RTL" ><b><span >يرجى الاتصال على الرقم 0799120979 او الحضور الى المصنع والكائن في منطقة اليادودة شارع مادبا بعد حديقة اليادودة للحيوانات ب 200 متر</span></b></p>