Leads on support functions within the Jordan River Designs Department related to production, administration, marketing, sales and general business development functions.

Core Responsibilities:

• Supports department in research, administrative support and reporting functions to facilitate daily operations.

• Manages document control functions, maintaining databases, customer relationship management to ensure proper documentation and communication.

• Supports in operational functions including inventory management, purchasing, supplier management, translation, contracting, and recordkeeping to ensure facilitating daily operations.

• Communicates regularly with wholesalers and suppliers as required and escalate critical issues to the Operation Supervisor or cross-functional colleagues to ensure customer satisfaction through continuous improved and sustained customer service.

• Follows up with product information and production centers' activities to ensure the production cycle process is within the plan.

• Liaise with other internal departments and stakeholders as required to ensure proper coordination.

• Supports in human resources and administration functions, and following up on the work schedule to see that the production plan is carried out.

• Strives to achieve the highest levels of proficiency on all competencies and skills required to perform the role.

• Performs other responsibilities and tasks as required or as directed by management. IKEA Specific

• Ensures entries relevant to I Connect, DWP, Invoicing, Imus, Supplier Portal, PDOC, quality inspections specific to customer requirements are entered regularly and up to date to ensure keeping them up to date.

• Supports in sourcing, sampling, and testing process to ensure work is according to requirements. • Supports in quality control, maintaining standards and inspections to ensure providing the best final product.

• Provides logistics support for all IKEA related visits and activities and liaise with other departments in shared duties to ensure meeting their expectations.

• Follow up on IKEA orders from raw materials to finding destinations to ensure providing production support as required.

Qualifications:

• Bachelor degree in Business Administration, Industrial Engineering or any other related discipline;
• Strong English and Arabic language skills (written and spoken).
• 3-5 Years of experience.
• Previous experience in retail or FMCG industry.

Skills

Qualifications:

• Bachelor degree in Business Administration, Industrial Engineering or any other related discipline;
• Strong English and Arabic language skills (written and spoken).
• 3-5 Years of experience.
• Previous experience in retail or FMCG industry.