Ankara

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Background/ Anera Summary:</b></p><p><br></p><p>Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with</p><p>purpose and hope.</p><p>Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and</p><p>Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term</p><p>health, education, and economic development. Our staff serve in their communities, navigating the politics that</p><p>constrict progress to get help where it’s needed most.</p><p><br></p><p>That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep</p><p>building better lives until hope finds its way in the Middle East.</p><p><br></p><p><b>Project Background:</b></p><p><br></p><p>Anera has supported 47 vulnerable families in Baqa’a Camp through the installation of</p><p>household greenhouses to enhance food security and improve livelihoods. Approximately 90%</p><p>of the cultivated crops are tomatoes, and a significant harvest is expected during the upcoming</p><p>production season.</p><p>Given the anticipated surplus, it is unlikely that beneficiary families will be able to consume the</p><p>entire yield. To minimize food waste and maximize the economic and nutritional benefits of the</p><p>harvest, Anera will organize practical tomato-processing training sessions for greenhouse</p><p>beneficiaries. The training will equip participants with simple and effective methods for</p><p>preserving and processing tomatoes into value-added products that can be consumed later or</p><p>potentially sold within their communities.</p><p><br></p><p><b>Purpose of the Assignment :</b></p><p><br></p><p>The purpose of this assignment is to engage a qualified trainer to deliver hands-on training on</p><p>tomato processing and preservation techniques, enabling beneficiaries to reduce post-harvest</p><p>losses and increase the value of their produce.</p><p><br></p><p>The purpose of this assignment is to engage a qualified trainer to deliver hands-on training on</p><p>tomato processing and preservation techniques, enabling beneficiaries to reduce post-harvest</p><p>losses and increase the value of their produce.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Expected Training Topics : </b></p><p><br></p><p>The trainer is expected to cover practical tomato-processing techniques, which may include</p><p>tomato paste production, tomato sauce preparation, sun-dried or dehydrated tomatoes, tomato</p><p>jam or chutney, and safe preservation and storage techniques.</p><p><br></p><p><b>Deliverables :</b></p><p><b><span></span></b></p><p>1. Training agenda and methodology.</p><p>2. Four tomato-processing recipes with ingredient lists and preparation steps.</p><p>3. Delivery of two training sessions for a total of 40 participants.</p><p>4. Sharing the recipes with Anera</p><p>5. Final training report.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Organizational Background</b></p><p>Anera (American Near East Refugee Aid) is a non-political, non-religious international humanitarian and development organization that has worked for decades to address the development and relief needs of communities across the Middle East, including Palestine, Lebanon and Jordan. Anera delivers programs in education, health, economic development and emergency relief, working closely with local partners and communities.</p><p><br></p><p><b>Project Background</b></p><p>The Anera Summer Educational Program supports children from Gaza who have been evacuated to Jordan to receive medical treatment and are currently residing in temporary accommodation. These children have experienced prolonged disruption to their formal education, with schooling interrupted for over two years as a result of the war.</p><p>To respond to this learning loss, Anera is delivering a phased educational support program informed by a focus group assessment conducted with the children across three age groups. The assessment identified significant needs in foundational literacy, alongside numeracy, English and science enrichment. English and Mathematics are being provided through a third party; Anera, will provide Arabic literacy support followed by science enrichment in subsequent phases.</p><p>This Terms of Reference covers the Arabic literacy phase only — a three-month (12-week) program of foundational literacy support delivered to the three age groups in parallel.</p><p><br></p><p><b>Objective of the Consultancy</b></p><p>The objective of this consultancy is to design and deliver a structured, learner-centered Arabic literacy program that helps Gaza children recover and strengthen foundational literacy skills — reading fluency, comprehension, vocabulary and written expression — in a supportive, engaging and trauma-sensitive environment that rebuilds learning confidence and routine.</p><p><br></p><p><b>Scope of Work</b></p><p><b>The consultant will be responsible for the full design and delivery of the Arabic literacy classes, including:</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Developing a progressive 12-week Arabic literacy curriculum and detailed session plans appropriate to each age group, drawing on the Thaki platform's literacy resources, where Thaki platform is an offline digital educational database, ready for immediate use in educational programs.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Designing simple, activity-based baseline and endline assessment tools to measure learner progress without creating test anxiety.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Delivering all scheduled sessions to the three groups using interactive, game-based, group-work and visual/video-based methods, in line with the learning preferences identified in the focus group findings.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Differentiating instruction within each group to accommodate mixed ability levels resulting from interrupted schooling.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;For older groups, linking content to the Palestinian curriculum where feasible to support future educational progression.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Maintaining attendance and learner progress records, and accommodating absences due to medical treatment through flexible recap and make-up support.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Creating a safe, encouraging and trauma-sensitive classroom environment, and referring any child welfare or protection concerns to the designated Anera focal point.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Organizing a closing learner showcase and certificate event with families.</p><p><br></p><p><b>Target Groups &amp; Class Schedule</b></p><p>Classes will be delivered on <b>Mondays and Wednesdays</b> only, in consecutive one-hour sessions, to avoid clashing with the third-party English and Mathematics classes held on other days. Each group receives two one-hour sessions per week (24 hours per group over the phase). A short changeover between groups is built in to allow smooth transitions.</p><p><br></p><p><br></p><p><b>Deliverables</b></p><p><br></p><ul><li><b>Inception note &amp; session plans</b></li></ul><p> A short inception note plus a week-by-week session plan for all three groups, including learning objectives, methods and Thaki platform resources (Week 1)</p><p><br></p><ul><li><b>Assessment tools</b></li></ul><p> Activity-based baseline and endline literacy assessment tools, plus a simple progress-tracking format (Week 1)</p><p><br></p><ul><li><b>Class delivery</b></li></ul><p> Delivery of all scheduled Arabic literacy sessions — 3 groups × 2 sessions/week × 12 weeks (72 contact hours total; 24 hours per group) (Weeks 1–12)</p><p><br></p><ul><li><b>Attendance &amp; progress records</b></li></ul><p> Maintained attendance registers and learner progress records submitted to Anera (Ongoing / monthly)</p><p><br></p><ul><li><b>Learner showcase</b></li></ul><p> A closing showcase and certificate event for learners and their families (Week 12)</p><p><br></p><ul><li><b>Final report</b></li></ul><p> A concise final report covering delivery, attendance, learner progress (baseline vs. endline), challenges and recommendations (Within 2 weeks of completion)</p><p><br></p><p><br></p><p><b><span></span>Duration &amp; Level of Effort</b></p><p>The consultancy will run for three months (12 weeks). The core delivery commitment is 72 contact hours (three groups × one hour × two days × twelve weeks), in addition to time required for curriculum and session planning, assessment design, record-keeping, the closing event and final reporting. The exact start date will be confirmed upon contracting.</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Qualifications &amp; Experience</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;University degree in education, early-grade/primary education, or a related field.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated experience teaching Arabic literacy to children and adolescents, ideally across the 6–17 age range.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Experience working with refugee, displaced, or war-affected children is strongly preferred.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with active, learner-centered and play-based teaching methods, and the ability to differentiate instruction for mixed ability levels.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Understanding of trauma-sensitive / psychosocial-aware approaches to working with vulnerable children.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Strong classroom management, interpersonal and communication skills; fluency in Arabic.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with the Palestinian curriculum and/or digital learning platforms (e.g., Thaki) is an advantage.</p><p><br></p><p><b>Reporting &amp; Supervision</b></p><p>The consultant will report to the Deputy Country Director for Programs at Anera Jordan, and will coordinate closely with Anera's program and MEAL teams on scheduling, assessment, attendance reporting and progress monitoring.</p><p><br></p><p><b><span></span>Safeguarding &amp; Code of Conduct</b></p><p>Given that the program serves vulnerable, war-affected children, the consultant must adhere at all times to Anera's Child Safeguarding Policy, Code of Conduct and Protection from Sexual Exploitation and Abuse (PSEA) standards. The selected consultant will be required to sign these policies prior to commencing work and may be subject to reference and background checks. Any safeguarding or child protection concern must be reported immediately to the designated Anera focal point.</p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Background/ Anera Summary:</b></p><p><br></p><p>Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with</p><p>purpose and hope.</p><p>Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and</p><p>Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term</p><p>health, education, and economic development. Our staff serve in their communities, navigating the politics that</p><p>constrict progress to get help where it’s needed most.</p><p><br></p><p>That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep</p><p>building better lives until hope finds its way in the Middle East.</p><p><br></p><p><b>Job Overview/Summary:</b></p><p><br></p><p>The MEAL Officer is responsible for supporting the design, implementation, and strengthening of Monitoring,</p><p>Evaluation, Accountability, and Learning systems across projects in Jordan. The role ensures high-quality data</p><p>collection, verification, analysis, reporting, accountability mechanisms, and organizational learning processes.</p><p>The MEAL Officer supports project teams in tracking project progress against indicators and targets, ensuring data</p><p>quality, maintaining databases and data warehouses, and generating timely reports for informed decision-making.</p><p>The position also contributes to learning initiatives, assessments, reflection sessions, and accountability activities</p><p>while promoting compliance with donor and organizational standards.</p><p><br></p><p>The MEAL Officer works closely with programs, communication, and partner teams and conducts regular field</p><p>visits to monitor implementation quality, validate reported achievements, and support continuous improvement.</p><p><br></p><p><b>Key Responsibilities – MEAL</b></p><p><br></p><p><b>Monitoring, Evaluation, and Project Tracking</b></p><p><br></p><ul><li>Support the development and implementation of MEAL plans, indicator tracking tables, logical frameworks, and reporting tools.</li><li>Monitor project progress against targets, indicators, work plans, and donor requirements.</li><li>Conduct regular field monitoring visits to verify activities, outputs, and beneficiary targeting.</li><li>Track implementation progress and identify delays, risks, gaps, and corrective actions.</li><li>Support baseline, midline, endline and assessment activities.</li><li>Ensure compliance with organizational and donor MEAL standards and procedures.</li></ul><p><br></p><p><b>Data Collection and Information Management</b></p><p><br></p><ul><li>Design, and digitize data collection tools, forms, surveys, questionnaires, and monitoring templates usingplatforms such as KoBoToolbox, ODK, </li></ul><p> or similar systems.</p><ul><li>Ensure proper data collection methodologies for both qualitative and quantitative data.</li><li>Maintain, update, clean, and organize project databases and data warehouses.</li><li>Conduct regular data validation, verification, consistency checks, and data quality assessments.</li><li>Ensure data confidentiality, accuracy, completeness, and secure storage practices.</li><li>Support data entry processes and maintain proper documentation and filing systems.</li></ul><p><br></p><p><b>Data Analysis and Reporting</b></p><p><br></p><ul><li>Analyze monitoring and assessment data using Excel, Power BI, or other data analysis tools.</li><li>Produce regular outputs/ outcomes for internal and external reports, dashboards, presentations,factsheets, and data summaries.</li><li>Support the preparation of donor reports, monthly updates, success stories, and ad hoc information requests.</li><li>Present findings and trends to program teams to support evidence-based decision-making.</li><li>Support the building of Power BI Anera’s dashboard.</li><li>Conduct quantitative and qualitative analysis, including trend analysis and triangulation of findings.</li></ul><p><br></p><p><b>Accountability and Feedback Mechanisms</b></p><ul><li>Support the implementation and monitoring of Accountability to Affected Populations (AAP) and feedbackmmechanisms.</li><li>Receive, document, track, and respond to feedback, complaints, and inquiries through approved feedback channels.</li><li>Ensure confidential and timely handling of sensitive complaints and referrals.</li><li>Monitor feedback trends and support corrective and improvement actions.</li><li>Promote community awareness of available feedback and complaint mechanisms.</li></ul><p><br></p><p><b>Learning, Assessments, and Knowledge Management</b></p><p><br></p><ul><li>Conduct Focus Group Discussions (FGDs), Key Informant Interviews (KIIs), surveys, and other assessment activities.</li><li>Facilitate reflection meetings, lessons learned sessions, and after-action reviews with project teams and partners.</li><li>Support learning events, workshops, and knowledge-sharing initiatives.</li><li>Document best practices, success stories, challenges, and lessons learned.</li><li>Contribute to organizational learning and adaptive programming processes.</li></ul><p><br></p><p><b> Coordination and Technical Support</b></p><p><br></p><ul><li>Provide technical support and guidance to program and partner teams on MEAL tools, processes, and reporting requirements.</li><li>Build staff and partner capacity on data collection, reporting tools, accountability, and data quality standards.</li><li>Coordinate with field teams to ensure timely submission of accurate monitoring data.</li><li>Support audits, evaluations, donor visits, and verification exercises as needed.</li><li>Perform any other related tasks assigned by the supervisor.</li></ul><p><br></p><p><b>KEY TASKS</b></p><p><br></p><ul><li>Implement MEAL activities in line with project work plans and donor requirements.</li><li>Track indicators and monitor progress toward outputs, outcomes, and targets.</li><li>Develop and maintain data collection systems and project databases.</li><li>Conduct data cleaning, verification, validation, and analysis processes.</li><li>Prepare regular monitoring reports, dashboards, and data visualizations.</li><li>Conduct field visits, spot checks, FGDs, and monitoring activities.</li><li>Follow up on accountability and feedback channels.</li><li>Support learning and reflection events to improve program quality and effectiveness.</li><li>Collaborate closely with program and operational teams to ensure data-driven implementation.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>QUALIFICATIONS AND REQUIREMENTS</b></p><p><br></p><ul><li>Bachelor’s degree in social sciences, Statistics, Information Management, Development Studies, Business Administration, or a related field.</li><li>Certifications or trainings in Monitoring &amp; Evaluation, Data Analysis, Research Methods, or MEAL is an asset.</li><li>Minimum 3–5 years of relevant experience in Monitoring, Evaluation, Accountability, and Learning within humanitarian or development programs.</li><li>Demonstrated experience in data collection, analysis, reporting, and database management.</li><li>Experience in conducting assessments, FGDs, surveys, and field monitoring activities.</li><li>Experience working with NGOs, INGOs, or donor-funded projects is preferred.</li><li>Strong experience with KoBoToolbox, ODK, CommCare, or similar digital data collection platforms.</li><li> Advanced proficiency in Microsoft Excel and data analysis tools.</li><li>Strong experience of Power BI dashboard building.</li><li>Strong database management, data validation, and reporting skills.</li><li>Familiarity with indicator tracking, logical frameworks, and donor reporting requirements.</li><li>Excellent analytical and problem-solving skills with strong attention to detail.</li><li>Strong interpersonal, communication, and coordination skills.</li><li> Ability to work independently and within multidisciplinary teams.</li><li>Strong facilitation and presentation skills.</li><li>Ability to manage multiple tasks under pressure and meet deadlines.</li><li>Strong in English and Arabic, both written and spoken.</li></ul><p><br></p><p><b>SAFEGUARDING &amp; ETHICS</b></p><p><br></p><p>The MEAL Officer is expected to uphold organizational values, safeguarding principles, confidentiality standards,</p><p>and Protection from Sexual Exploitation and Abuse (PSEA) policies at all times. The role requires maintaining</p><p>integrity, accountability, and respectful engagement with beneficiaries, partners, and staff.</p><p><br></p><p><b>Our values</b></p><p><br></p><ul><li><b>We are inspired:</b> We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we </li></ul><p> serve.</p><ul><li><b>We are people-centric:</b> We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and </li></ul><p> has the power to shape the lives of their community and world.</p><ul><li><b>We are collaborative: </b>Teamwork and collaborative action are at the heart of how we do our work and deliver results.</li><li><b>We are versatile: </b>In a region burdened by obstacles, we make the right connections to find a way and bring can-do,innovative approaches to </li></ul><p> everything we do.</p><ul><li><b>We are impactful:</b> We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.</li><li><b>We are accountable:</b> Our words, actions and results stay true to our mission and values.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Organizational Background</b></p><p>Anera (American Near East Refugee Aid) is a non-political, non-religious international humanitarian and development organization that has worked for decades to address the development and relief needs of communities across the Middle East, including Palestine, Lebanon and Jordan. Anera delivers programs in education, health, economic development and emergency relief, working closely with local partners and communities.</p><p><br></p><p><b>Project Background</b></p><p>The Gaza Support Program provides critical humanitarian support to Palestinian patients and their accompanying family members who have been displaced from Gaza and are receiving specialized medical treatment in Jordan. The program operates across accommodation sites and partner hospitals in Amman, coordinating closely with the Jordan Hashemite Charity Organization (JHCO), partner medical facilities, and other service providers to ensure patients receive dignified, timely, and well-coordinated care across medical, psychosocial, and basic support components.</p><p>To strengthen the program's clinical coordination and case management capacity, Anera Jordan is seeking a consultant to serve as Medical Coordinator on a part-time basis for a period of six months.</p><p><br></p><p><b>Objective of the Consultancy</b></p><p>The objective of this consultancy is to provide specialized medical coordination and case management support to the Gaza Support Program, ensuring that all active patient cases are accurately tracked, clinically coordinated, and managed throughout their treatment journey in Jordan. The consultant will serve as the primary clinical liaison with JHCO and partner hospitals, maintain real-time case management records, and contribute to program reporting and documentation — enabling the program team to deliver effective, evidence-based, and dignified care to displaced Palestinian patients and their families.</p><p><br></p><p><b>Scope of Work</b></p><p><b>The consultant will be responsible for the following:</b></p><ul><li><b>Case Management &amp; Patient Tracking</b>: To manage the full case management cycle for medical evacuation cases — including registration, profiling, documentation, referrals, treatment updates, and closure within the IM system (e.g., Activity Info) — while maintaining complete, accurate, and real-time case files and trackers, conducting periodic data quality checks, monitoring cost utilization against category ceilings, and escalating systemic issues or high-risk/urgent cases to the Project Manager in a timely manner.</li></ul><p><br></p><ul><li><b>Medical Coordination &amp; Partner Liaison</b>: To serve as the day-to-day medical and clinical liaison with JHCO focal points and partner hospitals under the Project Manager's strategic oversight, including participating in and documenting clinical coordination meetings, supporting medical case conferences, and flagging non-medical support needs to the Project Officer without independently authorizing such services.</li></ul><p><br></p><ul><li><b>Patient &amp; Family Support Coordination</b>: To conduct field visits and medical/psychosocial needs assessments and follow-up with patients and families, escalating protection, mental health, or welfare concerns in line with Anera's referral pathways, non-displacement policy, and safeguarding principles, and contributing clinical context to patient story documentation in accordance with Do No Harm principles.</li></ul><p><br></p><ul><li><b>Reporting, MEAL &amp; Data Management</b>: To prepare structured monthly case management progress reports and contribute verified case data, narrative inputs, and clinical indicators to monthly, quarterly, and donor reports and MEAL dashboards, while maintaining strict confidentiality and data protection standards for all patient information.</li></ul><p><br></p><ul><li><b>Technical Support &amp; Capacity Building</b>: To develop or update standardized clinical documentation tools, case templates, and SOPs for Project Manager approval, while providing technical guidance to Program Volunteers and contributing to team capacity building on case management, referral pathways, and documentation standards.</li></ul><p><br></p><p><b>Deliverables</b></p><ul><li>Update Medical evacuation tracker, generate case files for patients, and flag urgent cases that may exceed the funding cap. / Monthly, ongoing</li><li>Act as clinical liaison with JHCO and partner hospitals; attend coordination meetings and share MoMs. / Monthly, ongoing&nbsp;</li><li>Conduct regular patient follow-up visits, needs assessments, and escalate protection/safeguarding concerns. / Monthly, ongoing&nbsp;</li><li>Submit a report covering caseload status, risks, service gaps, and cost overview / By the 5th of each month</li><li>support beneficiary data management, support MEAL data inputs through data collection and reporting, and ensure accurate documentation and record-keeping.&nbsp;&nbsp;Months 1–2 (initial), Month 5 (final review)</li><li>Final report with caseload summary, outcomes, handover notes, and recommendations. / Last 5 working days</li></ul><p><br></p><p><b>Duration &amp; Level of Effort</b></p><p>The consultant will work 15 days per month across the 5-month contract period (75 days total), operating from the Anera Jordan field office with regular field visits to hospitals, treatment facilities, and accommodation sites. Working days will be agreed with the Project Manager in advance on a monthly basis. The exact start date will be confirmed upon contracting.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Qualifications &amp; Experience</b></p><ul><li>Bachelor's degree in Medicine, Public Health, Health Management, or a closely related field; advanced degree is an asset.</li><li>Minimum 3–5 years of relevant professional experience in case management, health coordination, or medical program support in a humanitarian or development context.</li><li>Demonstrated experience working with vulnerable populations including patients, refugees, or displaced persons; prior experience with medical evacuation programs or hospital coordination is a strong asset.</li><li>Strong data management and reporting skills; experience maintaining case trackers, beneficiary databases, or similar tools (Excel, Kobo, or similar) — this is a core requirement.</li><li>Familiarity with JHCO operational frameworks, Jordanian health system referral pathways, or MHPSS principles is highly desirable.</li><li>Strong organizational, coordination, and interpersonal skills; ability to work effectively across multiple partners in a fast-paced environment.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with data management platforms is an advantage.</li><li>Fluent Arabic and working proficiency in English (written and verbal).</li><li>Ability to handle sensitive, confidential information with professionalism, discretion, and cultural sensitivity.</li><li>Demonstrated ability to work independently, manage competing priorities, and deliver quality outputs within agreed timelines — as required of a consultancy engagement.</li></ul><p><br></p><p><b>Reporting &amp; Supervision</b></p><p>The consultant will report to the Project Manager – Gaza Support Program, with oversight from the Deputy Director of Programs (DDP) at Anera Jordan.&nbsp;</p><p><br></p><p><b><span></span>Safeguarding &amp; Code of Conduct</b></p><p>Given that the program serves vulnerable, war-affected children, the consultant must adhere at all times to Anera's Child Safeguarding Policy, Code of Conduct and Protection from Sexual Exploitation and Abuse (PSEA) standards. The selected consultant will be required to sign these policies prior to commencing work and may be subject to reference and background checks. Any safeguarding or child protection concern must be reported immediately to the Project Manager.</p><p><br></p><p><br></p></div>

<p><h4>Job description:</h4> <p>We are seeking a highly motivated and experienced Transformation Manager to join our Chief Strategy & Transformation Office. In this role, you will play a pivotal role in driving the successful execution of transformation initiatives, ensuring alignment with the organization's strategic vision, and fostering a culture of growth and innovation, while owning the impact of transformation initiatives on the business's profit & loss (P&L). Your responsibilities will also include developing and managing objectives and key results (OKRs) to measure the impact and success of transformation projects while embracing agile principles relevant to agile product and delivery management.</p> <h4>Responsibilities:</h4> <ul> <li><strong>Spearhead strategic transformation:</strong> Orchestrate and execute strategic transformation initiatives, assuming full ownership of their success.</li> <li><strong>Harness domain expertise:</strong> Leverage extensive line-of-business knowledge in retail, CIB, operations, and GRC to drive seamless implementation and adoption of strategic initiatives.</li> <li><strong>Align transformation with strategic objectives:</strong> Ensure that transformation initiatives are seamlessly aligned with the organization's strategic objectives and long-term vision.</li> <li><strong>Champion P&L ownership:</strong> Take ownership of the financial implications of transformation initiatives on the business's profit & loss (P&L), ensuring financial viability and alignment with business goals.</li> <li><strong>Data-driven decisions:</strong> Work with data to drive informed decisions, partnering with data business partners and data stewards to ensure that transformation initiatives are data-driven and data-compliant.</li> <li><strong>Deliver comprehensive reporting:</strong> Regularly prepare detailed reports and updates for senior management and governance committees, effectively communicating the status, progress, and achievements of transformation initiatives, including their financial impact on the P&L.</li> <li><strong>Foster cross-functional collaboration:</strong> Collaborate effectively with diverse departments and stakeholders to ensure seamless and unified execution of transformation efforts.</li> <li><strong>Navigate change with expertise:</strong> Devise and implement comprehensive change management strategies to facilitate smooth transitions during transformation projects.</li> <li><strong>Optimize resource allocation:</strong> Effectively allocate and manage resources to support transformation initiatives and drive successful outcomes.</li> <li><strong>Measure impact with robust KPIs:</strong> Establish key performance indicators (KPIs) and objectives and key results (OKRs) to accurately measure the success and impact of transformation projects.</li> <li><strong>Embrace agile principles:</strong> Champion agile methodologies relevant to agile product management, including iterative development, customer-centricity, and continuous improvement.</li> <li><strong>Monitor progress with vigilance:</strong> Continuously monitor the progress of transformation initiatives, proactively identifying and addressing potential issues as they arise.</li> <li><strong>Mitigate risks proactively:</strong> Identify potential risks and challenges associated with transformation initiatives and develop effective mitigation strategies.</li> <li><strong>Drive innovation:</strong> Collaborate closely with the Chief Strategy and Transformation Officer to identify innovative opportunities and develop strategies to drive innovation within the organization.</li> <li><strong>Partner with EPMO:</strong> Collaborate with the Enterprise Project Management Office (EPMO) to streamline the execution of transformation initiatives.</li> <li><strong>Execute strategic initiatives:</strong> Lead the execution of the organization's strategic initiatives, ensuring that transformation efforts align with the broader strategic goals.</li> <li><strong>Embrace continuous improvement:</strong> Foster a culture of continuous improvement by identifying opportunities to enhance the efficiency and effectiveness of transformation efforts.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in business, management, or a related field. Master's degree is a plus.</li> <li>At least 10 years of experience in managing large-scale transformation projects and change initiatives.</li> <li>Proven domain expertise (retail or corporate investment banking).</li> <li>Strong understanding of project management methodologies and best practices.</li> <li>Exceptional leadership and communication skills.</li> <li>Analytical and problem-solving capabilities.</li> <li>Ability to adapt to fast-paced and dynamic environments.</li> <li>Change management certification is advantageous.</li> <li>Familiarity with financial and banking sector operations is a plus.</li> </ul> <h4>Preferred certifications:</h4> <ul> <li>Agile Product Owner (CSPO)</li> <li>Project Management Professional (PMP)</li> <li>Change Management Certification (e.g., Prosci, ADKAR)</li> </ul></p><p></p>

<p><h4>Job description:</h4> <p>We are seeking a highly motivated and experienced Transformation Manager to join our Chief Strategy & Transformation Office. In this role, you will play a pivotal role in driving the successful execution of transformation initiatives, ensuring alignment with the organization's strategic vision, and fostering a culture of growth and innovation, while owning the impact of transformation initiatives on the business's profit & loss (P&L). Your responsibilities will also include developing and managing objectives and key results (OKRs) to measure the impact and success of transformation projects while embracing agile principles relevant to agile product and delivery management.</p> <h4>Responsibilities:</h4> <ul> <li><strong>Spearhead strategic transformation:</strong> Orchestrate and execute strategic transformation initiatives, assuming full ownership of their success.</li> <li><strong>Harness domain expertise:</strong> Leverage extensive line-of-business knowledge in retail, CIB, operations, and GRC to drive seamless implementation and adoption of strategic initiatives.</li> <li><strong>Align transformation with strategic objectives:</strong> Ensure that transformation initiatives are seamlessly aligned with the organization's strategic objectives and long-term vision.</li> <li><strong>Champion P&L ownership:</strong> Take ownership of the financial implications of transformation initiatives on the business's profit & loss (P&L), ensuring financial viability and alignment with business goals.</li> <li><strong>Data-driven decisions:</strong> Work with data to drive informed decisions, partnering with data business partners and data stewards to ensure that transformation initiatives are data-driven and data-compliant.</li> <li><strong>Deliver comprehensive reporting:</strong> Regularly prepare detailed reports and updates for senior management and governance committees, effectively communicating the status, progress, and achievements of transformation initiatives, including their financial impact on the P&L.</li> <li><strong>Foster cross-functional collaboration:</strong> Collaborate effectively with diverse departments and stakeholders to ensure seamless and unified execution of transformation efforts.</li> <li><strong>Navigate change with expertise:</strong> Devise and implement comprehensive change management strategies to facilitate smooth transitions during transformation projects.</li> <li><strong>Optimize resource allocation:</strong> Effectively allocate and manage resources to support transformation initiatives and drive successful outcomes.</li> <li><strong>Measure impact with robust KPIs:</strong> Establish key performance indicators (KPIs) and objectives and key results (OKRs) to accurately measure the success and impact of transformation projects.</li> <li><strong>Embrace agile principles:</strong> Champion agile methodologies relevant to agile product management, including iterative development, customer-centricity, and continuous improvement.</li> <li><strong>Monitor progress with vigilance:</strong> Continuously monitor the progress of transformation initiatives, proactively identifying and addressing potential issues as they arise.</li> <li><strong>Mitigate risks proactively:</strong> Identify potential risks and challenges associated with transformation initiatives and develop effective mitigation strategies.</li> <li><strong>Drive innovation:</strong> Collaborate closely with the Chief Strategy and Transformation Officer to identify innovative opportunities and develop strategies to drive innovation within the organization.</li> <li><strong>Partner with EPMO:</strong> Collaborate with the Enterprise Project Management Office (EPMO) to streamline the execution of transformation initiatives.</li> <li><strong>Execute strategic initiatives:</strong> Lead the execution of the organization's strategic initiatives, ensuring that transformation efforts align with the broader strategic goals.</li> <li><strong>Embrace continuous improvement:</strong> Foster a culture of continuous improvement by identifying opportunities to enhance the efficiency and effectiveness of transformation efforts.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in business, management, or a related field. Master's degree is a plus.</li> <li>At least 10 years of experience in managing large-scale transformation projects and change initiatives.</li> <li>Proven domain expertise (retail or corporate investment banking).</li> <li>Strong understanding of project management methodologies and best practices.</li> <li>Exceptional leadership and communication skills.</li> <li>Analytical and problem-solving capabilities.</li> <li>Ability to adapt to fast-paced and dynamic environments.</li> <li>Change management certification is advantageous.</li> <li>Familiarity with financial and banking sector operations is a plus.</li> </ul> <h4>Preferred certifications:</h4> <ul> <li>Agile Product Owner (CSPO)</li> <li>Project Management Professional (PMP)</li> <li>Change Management Certification (e.g., Prosci, ADKAR)</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>Job Description:</strong> </p> <p>We are seeking a highly motivated and experienced Transformation Manager to join our Chief Strategy &amp; Transformation Office. In this role, you will play a pivotal role in driving the successful execution of transformation initiatives, ensuring alignment with the organization's strategic vision, and fostering a culture of growth and innovation, while owning the impact of transformation initiatives on the business's Profit &amp; Loss (P&amp;L). Your responsibilities will also include developing and managing Objectives and Key Results (OKRs) to measure the impact and success of transformation projects while embracing agile principles relevant to Agile Product and Delivery Management.</p> <p> </p> <p> <strong>Responsibilities:</strong> </p> <ul> <li> <strong>Spearhead Strategic Transformation:</strong> Orchestrate and execute strategic transformation initiatives, assuming full ownership of their success.</li> <li> <strong>Harness Domain Expertise</strong>: Leverage extensive line-of-business knowledge in Retail, CIB, Operations, and GRC to drive seamless implementation and adoption of strategic initiatives.</li> <li> <strong>Align Transformation with Strategic Objectives</strong>: Ensure that transformation initiatives are seamlessly aligned with the organization's strategic objectives and long-term vision.</li> <li> <strong>Champion P&amp;L Ownership</strong>: Take ownership of the financial implications of transformation initiatives on the business's Profit &amp; Loss (P&amp;L), ensuring financial viability and alignment with business goals.</li> <li> <strong>Data-Driven Decisions:</strong> Work with data to drive informed decisions, partnering with Data Business Partners and Data Stewards to ensure that transformation initiatives are data-driven and data-compliant.</li> <li> <strong>Deliver Comprehensive Reporting</strong>: Regularly prepare detailed reports and updates for senior management and governance committees, effectively communicating the status, progress, and achievements of transformation initiatives, including their financial impact on the P&amp;L.</li> </ul> <ul> <li> <strong>Foster Cross-Functional Collaboration</strong>: Collaborate effectively with diverse departments and stakeholders to ensure seamless and unified execution of transformation efforts.</li> <li> <strong>Navigate Change with Expertise:</strong> Devise and implement comprehensive change management strategies to facilitate smooth transitions during transformation projects.</li> <li> <strong>Optimize Resource Allocation</strong>: Effectively allocate and manage resources to support transformation initiatives and drive successful outcomes.</li> <li> <strong>Measure Impact with Robust KPIs</strong>: Establish key performance indicators (KPIs) and Objectives and Key Results (OKRs) to accurately measure the success and impact of transformation projects.</li> <li> <strong>Embrace Agile Principles:</strong> Champion agile methodologies relevant to Agile Product Management, including iterative development, customer-centricity, and continuous improvement.</li> <li> <strong>Monitor Progress with Vigilance</strong>: Continuously monitor the progress of transformation initiatives, proactively identifying and addressing potential issues as they arise.</li> <li> <strong>Mitigate Risks Proactively</strong>: Identify potential risks and challenges associated with transformation initiatives and develop effective mitigation strategies.</li> <li> <strong>Drive Innovation</strong>: Collaborate closely with the Chief Strategy and Transformation Officer to identify innovative opportunities and develop strategies to drive innovation within the organization.</li> <li> <strong>Partner with EPMO</strong>: Collaborate with the Enterprise Project Management Office (EPMO) to streamline the execution of transformation initiatives.</li> <li> <strong>Execute Strategic Initiatives</strong>: Lead the execution of the organization's strategic initiatives, ensuring that transformation efforts align with the broader strategic goals.</li> <li> <strong>Embrace Continuous Improvement</strong>: Foster a culture of continuous improvement by identifying opportunities to enhance the efficiency and effectiveness of transformation efforts.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> </p> <ul> <li>Bachelor's degree in Business, Management, or a related field. Master's degree is a plus.</li> </ul> <ul> <li>At least 10 years of experience in managing large-scale transformation projects and change initiatives.</li> </ul> <ul> <li>Proven domain expertise (Retail or Corporate Investment Banking)</li> <li>Strong understanding of project management methodologies and best practices.</li> <li>Exceptional leadership and communication skills.</li> <li>Analytical and problem-solving capabilities.</li> <li>Ability to adapt to fast-paced and dynamic environments.</li> <li>Change Management certification is advantageous.</li> <li>Familiarity with financial and banking sector operations is a plus.</li> </ul> <p> </p> <p>Preferred Certifications:</p> <ul> <li>Agile Product Owner (CSPO)</li> <li>Project Management Professional (PMP)</li> <li>Change Management Certification (e.g., Prosci, ADKAR)</li> </ul> <p> </p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description: We are seeking a highly motivated and experienced Transformation Manager to join our Chief Strategy &amp; Transformation Office.<br> In this role, you will play a pivotal role in driving the successful execution of transformation initiatives, ensuring alignment with the organization's strategic vision, and fostering a culture of growth and innovation, while owning the impact of transformation initiatives on the business's Profit &amp; Loss (P&amp;L).<br> Your responsibilities will also include developing and managing Objectives and Key Results (OKRs) to measure the impact and success of transformation projects while embracing agile principles relevant to Agile Product and Delivery Management.<br> Responsibilities: Spearhead Strategic Transformation: Orchestrate and execute strategic transformation initiatives, assuming full ownership of their success.<br> Harness Domain Expertise : Leverage extensive line-of-business knowledge in Retail, CIB, Operations, and GRC to drive seamless implementation and adoption of strategic initiatives.<br> Align Transformation with Strategic Objectives : Ensure that transformation initiatives are seamlessly aligned with the organization's strategic objectives and long-term vision.<br> Champion P&amp;L Ownership : Take ownership of the financial implications of transformation initiatives on the business's Profit &amp; Loss (P&amp;L), ensuring financial viability and alignment with business goals.<br> Data-Driven Decisions: Work with data to drive informed decisions, partnering with Data Business Partners and Data Stewards to ensure that transformation initiatives are data-driven and data-compliant.<br> Deliver Comprehensive Reporting : Regularly prepare detailed reports and updates for senior management and governance committees, effectively communicating the status, progress, and achievements of transformation initiatives, including their financial impact on the P&amp;L.<br> Foster Cross-Functional Collaboration : Collaborate effectively with diverse departments and stakeholders to ensure seamless and unified execution of transformation efforts.<br> Navigate Change with Expertise: Devise and implement comprehensive change management strategies to facilitate smooth transitions during transformation projects.<br> Optimize Resource Allocation : Effectively allocate and manage resources to support transformation initiatives and drive successful outcomes.<br> Measure Impact with Robust KPIs : Establish key performance indicators (KPIs) and Objectives and Key Results (OKRs) to accurately measure the success and impact of transformation projects.<br> Embrace Agile Principles: Champion agile methodologies relevant to Agile Product Management, including iterative development, customer-centricity, and continuous improvement.<br> Monitor Progress with Vigilance : Continuously monitor the progress of transformation initiatives, proactively identifying and addressing potential issues as they arise.<br> Mitigate Risks Proactively : Identify potential risks and challenges associated with transformation initiatives and develop effective mitigation strategies.<br> Drive Innovation : Collaborate closely with the Chief Strategy and Transformation Officer to identify innovative opportunities and develop strategies to drive innovation within the organization.<br> Partner with EPMO : Collaborate with the Enterprise Project Management Office (EPMO) to streamline the execution of transformation initiatives.<br> Execute Strategic Initiatives : Lead the execution of the organization's strategic initiatives, ensuring that transformation efforts align with the broader strategic goals.<br> Embrace Continuous Improvement : Foster a culture of continuous improvement by identifying opportunities to enhance the efficiency and effectiveness of transformation efforts.<br> Bachelor's degree in Business, Management, or a related field.<br> Master's degree is a plus.<br> At least 10 years of experience in managing large-scale transformation projects and change initiatives.<br> Proven domain expertise (Retail or Corporate Investment Banking) Strong understanding of project management methodologies and best practices.<br> Exceptional leadership and communication skills.<br> Analytical and problem-solving capabilities.<br> Ability to adapt to fast-paced and dynamic environments.<br> Change Management certification is advantageous.<br> Familiarity with financial and banking sector operations is a plus.<br> Preferred Certifications: Agile Product Owner (CSPO) Project Management Professional (PMP) Change Management Certification (e.<br>g., Prosci, ADKAR)</span> </div>