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<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Contract duration: 6 months (pending funding confirmation) Starting date: ASAP Location: Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The Senior Assessment Officer will lead a portfolio of shelter and sites-related research activities, which may include targeted shelter assessments, area-based and neighbourhood-level studies, intentions and perceptions research, analytical support to humanitarian coordination mechanisms, and other assessments responding to evolving operational priorities and information needs. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. • External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. • Leading on external engagement related to project implementation and analytical research findings as necessary. </p><p><strong>Desired Candidate Profile</strong></p><p><strong>REQUIREMENTS</strong></p><ul><li>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</li><li>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</li><li>Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</li><li>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</li><li>Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</li><li>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</li><li>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</li><li>Security environment Ability to operate in a complex and challenging security environment.</li><li>Experience in geographical region Past experience in the region is desirable;</li><li>Language skills Fluency in English required, Arabic is an asset</li></ul>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. </span></p>
<p ><span >In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
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<p ><span >The Program / Department / Team (Program / Department Summary)</span></p>
<p ><span >Informal Livelihoods Advancement Activity (Iqlaa)</span><span >, funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.</span></p>
<p ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></p>
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<p ><span >The Position (General Position Summary)</span></p>
<p ><span >The MEL and Reporting Intern will provide support to the Program Quality and Learning (PQL) team in monitoring, evaluation, learning, reporting, research, and knowledge management activities across the Iqlaa Activity. The intern will contribute to the collection, organization, analysis, visualization, interpretation, and reporting of program data and evidence to support learning, accountability, adaptive management, and evidence-based decision-making.</span></p>
<p ><span >The position offers hands-on exposure to both quantitative and qualitative monitoring, evaluation, and learning approaches within a large-scale economic development and private sector development program. The intern will support various stages of the evidence generation cycle, including data collection, data quality assurance, data analysis, report writing, development of visual and knowledge products, synthesis of findings, and intervention-level monitoring and evaluation activities.</span></p>
<p ><span >This internship provides a valuable opportunity to gain practical experience in monitoring, evaluation, learning, reporting, research, data visualization, and program performance management. Through close collaboration with the PQL team, the intern will strengthen analytical, communication, research, reporting, facilitation, and problem-solving skills while contributing to organizational learning and evidence-based programming.</span></p>
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<p ><span >Essential Responsibilities </span></p>
<p ><span >● Support the implementation of monitoring, evaluation, learning, and reporting activities across the Iqlaa Activity.</span></p>
<p ><span >● Assist in the preparation, review, and quality assurance of monitoring and evaluation data collected from interventions, partners, and stakeholders.</span></p>
<p ><span >● Support qualitative and quantitative data collection activities, including surveys, interviews, focus group discussions, observations, and other learning exercises.</span></p>
<p ><span >● Support intervention-level monitoring, assessment, and evaluation activities, including data collection, analysis, and documentation of findings.</span></p>
<p ><span >● Assist in preparing analytical reports, learning briefs, success stories, case studies, presentations, and other knowledge products.</span></p>
<p ><span >● Support data analysis and visualization activities through the development of charts, graphs, dashboards, infographics, and other visual reporting products.</span></p>
<p ><span >● Support the preparation of periodic reports, presentations, and learning materials.</span></p>
<p ><span >● Assist in documenting lessons learned, emerging findings, best practices, and program achievements.</span></p>
<p ><span >● Assist in maintaining organized records of monitoring, evaluation, and reporting documentation.</span></p>
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<p ><span >REGIONAL SYSTEMS AND SUPPORT FUNCTIONS</span></p>
<p ><span >● Ensure that effective systems are in place in all country offices for the adequate management of human resources, financial and operational field support functions.</span></p>
<p ><span >● Review and support country team adherence to Mercy Corps and donor policies and procedures.</span></p>
<p ><span >● Capture and disseminate best practices on operations, finance and HR systems across country teams to ensure highest quality and standards.</span></p>
<p ><span >● Provide dedicated support to country teams in the event of an emergency or startup of a complex program that requires additional resources. </span></p>
<p ><span >● Collaborate with country finance leads in producing bi-annual master budgets.</span></p>
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<p ><span >Supervisory Responsibility</span></p>
<p ><span >N/A</span></p>
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<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > The MEL and IM Manager or PQL Director.</span></p>
<p ><span >Works Directly With:</span><span > Monitoring, Evaluation, Learning, and information management team, intervention managers and partners focal points.</span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
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<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >● A degree or pursuing a degree in a relevant field such as Statistics, Economics, Business Administration, Development Studies, Social Sciences, Data Science, Computer Science, Industrial Engineering, Public Administration, or a related field. </span></p>
<p ><span >● Strong interest in monitoring, evaluation, learning, research, reporting, or data analysis.</span></p>
<p ><span >● Demonstrated analytical and problem-solving skills. </span></p>
<p ><span >● Fluency written and verbal communication skills in English and Arabic.</span></p>
<p ><span >● Strong written and verbal communication skills to effectively convey data insights and present findings to diverse audiences. </span></p>
<p ><span >● Proficiency in Microsoft Excel, Word, and PowerPoint and any other relevant tools to the scope of work.</span></p>
<p ><span >● Strong attention to detail and commitment to data quality.</span></p>
<p ><span >● Willingness to travel within Jordan if required for field-based activities.</span></p>
<p ><span >● Familiarity with data cleaning, data transformation, and data validation techniques.</span></p>
<p > </p>
<p ><span >Success Factors </span></p>
<p ><span >The successful MEL and Reporting Intern demonstrates initiative, accountability, attention to detail, and a strong commitment to producing accurate and reliable work. They are curious, adaptable, and motivated to learn new concepts, tools, and methodologies related to monitoring, evaluation, learning, reporting, and research. The intern collaborates effectively with colleagues, communicates clearly and professionally, and responds positively to guidance and feedback. They demonstrate sound organizational skills, the ability to prioritize tasks, and a willingness to take ownership of assigned responsibilities. As the internship progresses, the intern is expected to show increasing independence, analytical capability, and confidence in supporting evidence generation, learning processes, data quality, reporting, and knowledge management activities.</span></p>
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<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan and it requires up to 30% travel to Jordanian’s governorates to support implementing the program activities.</span></p>
<p ><span >Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all locations.</span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
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<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
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<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
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<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
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<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
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<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<h4 ><strong >Job Title: General Practitioner FSR # 806</strong></h4>
<div class="ltr description_div" >
<p ><strong >Location: Zaatari Camp</strong></p>
<p ><strong >JOB SUMMARY:</strong></p>
<p >Health care provider </p>
<p ><strong >MAIN TASKS AND RESPONSIBILITIES</strong></p>
<ul >
<li >Monitoring patients' conditions and progress, and re-evaluating treatments, as necessary. </li>
<li >To assess and treat or admit patients by reviewing and understanding their medical backgrounds and examining them to assess their current condition and health including suspected/ confirmed COVID-19 patients. </li>
<li >Request, perform, interpret and analyze Lab tests (rationally) to diagnose patients' condition. Perform patient physical examination. Analyze test data or images to inform diagnosis or treatment. </li>
<li >Assess and examine patients to establish if an advance procedure needed and prioritize procedures capacity inside the camp vs referrals to outside the camp. </li>
<li >Counsel patients and their families about disease, prognosis and manage expectations. </li>
<li >Refer patients to other medical specialists or other practitioners when necessary and participate in ambulance escort when needed. </li>
<li >Preparing official health documents or records, when necessary. </li>
<li >Work effectively in a multidisciplinary team, collaborating and liaising closely with colleagues including specialist doctors, referral doctor, ER doctors, other GP and surgeons. </li>
<li >Provide support and advice to colleagues working in other teams </li>
<li >Accurately record patient interventions and referrals. </li>
<li >Undertake associated administrative work. </li>
<li >Ensure a rational prescription of medicines from the essential drug list of the camp or provide a medical rational for an exceptional treatment. </li>
<li >Ensure the quality, disinfection and sterilization of the medical material under the General Practitioner's responsibility and ensure general compliance with standing hygiene standards; </li>
<li >When requested, perform training of the medical/paramedical team in order to optimize the quality of care; </li>
<li >Respect and follow the health standard operating procedures (reporting diseases with outbreak nature, Health Information System (HIS) reporting, referral procedures, etc.). Ensure professional confidentiality is respected; </li>
</ul>
<p ><strong >Extra Tasks as follows:</strong> </p>
<ul >
<li >Responsibility of managing referrals during shifts from camp referral sub-hub during the week as a part of their duties (will be aligned with central hub working hours to ensure no gaps of duties working hours). </li>
<li >Initiate and validate the referral from ER, select service provider after coordination from referral officer with nearest MoH hospital then if needed coordinate with nearest private hospitals. </li>
<li >F<span class="TextRun SCXW81908713 BCX8" lang="EN-US" ><span class="NormalTextRun SCXW81908713 BCX8" >ollow up the referred case from camp to selected hospital (according to referral </span><span class="NormalTextRun SCXW81908713 BCX8" >standard operating procedure (SO</span><span class="NormalTextRun SCXW81908713 BCX8" >P</span><span class="NormalTextRun SCXW81908713 BCX8" >)), </span></span><span class="EOP SCXW81908713 BCX8" > </span> </li>
<li >Maintain proper communication with the affiliated hospital to respond to any inquiries or request regarding the referred camp patient. </li>
<li >Coordinate with camp referral officer for referral tickets on CCR, evacuation needs to/from referral hospital and validate discharge medication prescription during their shift. </li>
<li >Proper handover notes to the central hub team on the next morning for referred cases, approval done, hospital pending requests, and any complications raised during duty.</li>
<li >Prompt responses to Central Senior referral doctor validation of the referrals that took place during the ER doctor's duties, including explanation requested, justification, or any related issue in order to ensure proper implementation of referral pathway matrix </li>
</ul>
<p ><strong >Provision of primary healthcare (PHC) services:</strong> </p>
<p >A) Preventive </p>
<ul >
<li >Medical checkup </li>
<li >Healthy Timing and Spacing of Pregnancies (HTSP) Counseling </li>
<li >Child growth monitoring and immunization status </li>
<li >Health education provision and increase awareness about their current health conditions and health promotion in general </li>
</ul>
<p > B) Curative </p>
<ul >
<li >Medical consultation including family, medical history and full physical examination </li>
<li >Management of acute and chronic conditions </li>
<li >Prescription of drugs according to national/international standard treatment protocol </li>
</ul>
<p > C) Referral </p>
<ul >
<li >Referral to secondary and tertiary care as needed </li>
<li >Referral to Basic Rapid Diagnostic test (clinic nurse) </li>
<li >Referral to clinic obstetrician-gynecologist </li>
<li >Referral to clinic health educator
<ol >
<li value="4">Administrative: </li>
</ol>
</li>
<li >Fill patient clinical record file for each patient visit </li>
<li >Prescribe drug on clinic prescription form </li>
<li >Fill referral form for any referral case outside of clinic.
<ol >
<li value="5">Technical Assistance (TA): </li>
</ol>
</li>
<li >Provide TA in development of health education material and health promotion campaign as necessary </li>
<li >Assist in development of Health Education Plan as necessary </li>
<li >Provide advice on drug and medical supply order in coordination with clinic pharmacist. </li>
<li value="6">Training: </li>
<li >Participate in medical and management trainings as determined by International Medical Corps (IMC) senior management </li>
<li >Continue self-education to adhere with national/international standards and new advancements in the field of general practice and other relevant medical areas
<ol >
<li value="7">Others: </li>
</ol>
</li>
<li >Ensure integration of clinic services and promote best quality standards for clients </li>
<li >Support provision of training and supervision of nurses/midwives and health educators. </li>
</ul>
<p ><strong >MINIMUM REQUIREMENTS</strong></p>
<ul >
<li >Bachelor’s Degree of medicine from a Jordanian University and MOH Licensing. </li>
<li >Minimum one year of experience is required in a reputable Hospital.</li>
<li >Emergency department (a must). </li>
<li >Reproductive health experience (preferred)</li>
<li >Experience with an NGO (preferred). </li>
<li >BLS, ACLS certification is preferred </li>
<li >Good in English language, speaking and writing. </li>
<li >Excellent interpersonal and communication skills. </li>
<li >The selected candidate must be willing to provide their certificate to obtain a MOH clinic license. </li>
</ul>
<p ><strong >Ethical Conduct at International Medical Corps </strong></p>
<p >As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships. </p>
<p >International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve. </p>
<p >As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps. </p>
<p ><strong >Equal Opportunities </strong></p>
<p >International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. </p>
<p ><strong >Misconduct Disclosure Scheme </strong></p>
<p >All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms understanding of these recruitment procedures.</p>
<p ><span >This job description is subject to periodic review and adjustment in order to achieve International Medical Corps goals in Jordan, and any changes to the job description will be discussed and agreed upon.</span></p>
<p ><span >“I hereby certify that all the information provided through the application and CV are accurate and the supportive documents are available upon request; any false information provided will cause cancelation of the application, and the applicant will be subject to legal action.”</span></p>
<p ><strong ><span >Our screening process will be on a rolling basis; once a candidate is selected, the announcement will be closed.</span></strong></p>
<p ><span >International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: <u ><a href="http://www.internationalmedicalcorps.ethicspoint.com/" title="http://www.InternationalMedicalCorps.ethicspoint.com"><span >www.InternationalMedicalCorps.ethicspoint.com</span></a></u>. Please do not submit your CV or application to this website; it will not be considered for review.</span></p>
<p>Job Summary As the CRS programming lead for Jordan, you will manage and provide will provide strategic direction, leadership, and management of the Jordan country office portfolio to ensure the establishment and successful implementation of high-quality CRS and partner programming serving the poor and vulnerable. In addition to your program quality and management capacities, your partnership and representation skills will help to ensure strong CRS coordination in Jordan. Your leadership, management and knowledge will ensure that the Jordan Country Office delivers high-quality programming and continuously works towards improving the impact of its programming. As a Senior Manager you will proactively work with Senior Management Team (SMT) members to manage security and mitigate security risks and, as time allows, you will provide programming backstop for the CRS response in JWBG.</p><p>Roles and Key Responsibilities In collaboration with the Deputy Country Representative (DCR) for JWBG, and lead for Jordan programming, provide strategic direction for the design of the country office strategic frameworks and plans, including the development of resource mobilization strategies to optimize the impact of programming interventions in line with regional and agency strategic priorities. Lead and/or support local partners in high-quality project design incorporating project management standards and MEAL methods, appropriate to scope, context and technical requirements of projects. Coordinate planning of activities across various projects from different sectors to ensure integration of program interventions and efficiency in implementation. In coordination with regional and JWBG colleagues, cultivate effective donor relationships, enabling lead generation and identifying strategic growth opportunities. Also, oversee the business development cycle to ensure quality proposals per agency and donor standards. Support representation efforts in the Middle East regional hub and pursue appropriate growth of programs. Provide accompaniment to CRS key local partner, Caritas Jordan, overseeing the identification, assessment and strengthening of partnerships relevant to CRS Jordan and the appropriate application of partnership concepts, tools and approaches. Ensure technical assistance and capacity strengthening for partner and/or CRS project teams in project management standards and related MEAL, business development and operational activities. Identify training opportunities, develop training curriculums, and deliver trainings to partner staff and CRS team members. Lead the development of program learning - identify opportunities for learning, research and publications in Jordan and implementation of MEAL policy. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency's knowledge management agenda. Ensure integration of innovations and best practices. Ensure excellent communication and coordination with JWBG operations and program teams, to ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources. Champion safeguarding and support quality implementation of CRS safeguarding policy and principles. Support JWBG with programming leadership coverage when available/appropriate, including occasionally in Gaza.</p><p>Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. Catholic Relief Services relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation. CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency. CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse. The successful candidate is expected to sign and adhere to CRS Code of Conduct. CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.</p><p>Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. CRS is an Equal Opportunity Employer.</p><p>Basic Qualifications Bachelor's Degree in International Development, International Relations or relevant field. Minimum 8 years of relevant field-based program management, at least 3 years of senior management experience. Experience in the development of successful proposals, reports, strategic alliances, project design, project management, and monitoring and evaluation. Experience in partner capacity strengthening, staff development, training, and mentoring, as well as in team building and strategic planning initiatives. Experience in community development, community mobilization, or similar grassroots, self-help initiatives. Experience in project grants management, including project design, budget preparation, expenditure tracking, monitoring and evaluation, reporting, etc., preferably for projects funded by multiple public donors, including US Government. Experience with successful business development activities capturing public and/or private donor funding.</p><p>Preferred Qualifications Experience working with Church partners a plus Master's Degree Experience in an international NGO an advantage Experience in complex humanitarian settings</p><p>Knowledge, Skills and Abilities Excellent English writing skills. Partner management experience and abilities that are conducive to a learning environment. Experience and abilities in capacity strengthening - developing curricula and facilitating trainings. Experience using MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, and knowledge sharing networks. Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions. Strong relations management abilities. Ability to relate to people at all levels </p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in International Development, International Relations or relevant field. Minimum 8 years of relevant field-based program management, at least 3 years of senior management experience. Experience in the development of successful proposals, reports, strategic alliances, project design, project management, and monitoring and evaluation. Experience in partner capacity strengthening, staff development, training, and mentoring, as well as in team building and strategic planning initiatives. Experience in community development, community mobilization, or similar grassroots, self-help initiatives. Experience in project grants management, including project design, budget preparation, expenditure tracking, monitoring and evaluation, reporting, etc., preferably for projects funded by multiple public donors, including US Government. Experience with successful business development activities capturing public and/or private donor funding.</p><p>Preferred Qualifications Experience working with Church partners a plus Master's Degree Experience in an international NGO an advantage Experience in complex humanitarian settings</p><p>Knowledge, Skills and Abilities Excellent English writing skills. Partner management experience and abilities that are conducive to a learning environment. Experience and abilities in capacity strengthening - developing curricula and facilitating trainings. Experience using MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, and knowledge sharing networks. Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions. Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship. Team leadership abilities Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship. Presentation and facilitation skills Proactive, resourceful, solutions oriented and results-oriented</p><p>Required Languages: Fluent written and oral English required; Arabic preferred.</p><p>Travel: Must be willing and able to travel up to 30%, including within Jordan and to JWBG.</p><p>Supervisory Responsibilities: Not required at this time</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>What we are looking for Are you a strategic Monitoring, Evaluation, Accountability and Learning (MEAL) leader who thrives on turning data into better decisions? Do you believe that local partnerships, evidence, and community voices should drive humanitarian action? We're looking for someone who combines technical excellence with strategic thinking and a passion for partnership. You will need to have sound knowledge and experience with systems within a well established international organisation preferably from humanitarian/ development sectors.</p><p>What you will do As the MEAL Manager, you will provide strategic leadership for Monitoring, Evaluation, Accountability and Learning across the Human Mobility Hub and its partner-led programmes. Working within a dynamic multi-country matrix structure, you will lead the development of MEAL systems, strengthen partner capacity, champion accountability to affected communities, and ensure evidence and learning drive programme quality and strategic decision-making. You'll collaborate closely with programme teams, partners, senior leadership, and NRC's Global MEAL Unit to embed a culture of learning, innovation, and continuous improvement.</p><p>In this position you will:</p><ul><li>Lead the design, implementation and continuous improvement of MEAL strategies, systems, standards and SOPs across the Human Mobility Hub.</li><li>Strengthen the quality of partner-led programmes through technical guidance, quality assurance, and capacity development.</li><li>Develop learning agendas, evaluations, and evidence generation that influence programme adaptation and organisational strategy.</li><li>Champion accountability by strengthening community feedback mechanisms and ensuring communities' voices shape programme decisions.</li><li>Support proposal development, logframes, theories of change, indicators, and MEAL budgets for donor-funded programmes.</li><li>Build and facilitate a vibrant MEAL Community of Practice that promotes peer learning and harmonised approaches across partners.</li><li>Promote ethical data management, safeguarding, data protection, and Safe & Inclusive Programming throughout all MEAL processes.</li><li>Lead the rollout of digital MEAL systems and information management platforms that improve programme quality and reporting.</li><li>Mentor and coach MEAL staff and partners while fostering a culture of collaboration, innovation, and continuous learning.</li></ul><p>What you will bring</p><ul><li>At least 6 years of progressive MEAL experience, including 3 years in a management role within an international NGO.</li><li>Experience supporting humanitarian or displacement programmes in complex or post-conflict environments.</li><li>Strong expertise in monitoring, evaluation, research, accountability, learning, and information management.</li><li>Demonstrated experience working with local partners and strengthening partner-led MEAL systems.</li><li>Excellent analytical skills and the ability to transform complex data into actionable insights.</li><li>Experience with digital data collection platforms, programme evaluations, and evidence generation.</li><li>Strong facilitation, coaching, and stakeholder engagement skills.</li><li>Fluency in English and Arabic (French is an advantage).</li></ul><p>Please download the detailed job description to learn more about the position.</p><p>What we offer</p><ul><li>Duty station: Amman, Jordan; Damascus, Syria; Beirut, Lebanon; Tunis, Tunisia</li><li>Fixed term contract: 6 months (possibility of renewal based on availability of funding)</li><li>Travel: 30% to areas of operation.</li><li>Salary/benefits: Grade 9 on NRC's grading structure.</li></ul><p>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</p><p>Find out more about the benefits of working for NRC</p><p>Important information about the application process</p><ul><li>We invite applications from qualified candidates matching the profile.</li><li>Applicants must be legally eligible to work in Amman Jordan, We are unable to provide work permits or visa sponsorships for this position.</li><li>Please ensure you attach copies of your academic and professional certificates.</li><li>To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</li><li>When creating your profile, include your full name as given on your passport.</li><li>Complete all the system-required fields for experience, employment history and education.</li><li>Submit your application and CV in English, taking care to attach your latest CV.</li><li>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered.</li><li>Unsolicited applications not related to this specific job advertisement will not be considered.</li><li>Only shortlisted candidates will be contacted.</li><li>We receive many applicants for each vacant position.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least 6 years of progressive MEAL experience, including 3 years in a management role within an international NGO.</li><li>Experience supporting humanitarian or displacement programmes in complex or post-conflict environments.</li><li>Strong expertise in monitoring, evaluation, research, accountability, learning, and information management.</li><li>Demonstrated experience working with local partners and strengthening partner-led MEAL systems.</li><li>Excellent analytical skills and the ability to transform complex data into actionable insights.</li><li>Experience with digital data collection platforms, programme evaluations, and evidence generation.</li><li>Strong facilitation, coaching, and stakeholder engagement skills.</li><li>Fluency in English and Arabic (French is an advantage).</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Result of Service Project activities are effectively implemented, resulting in youth and persons with disabilities being better prepared for employment and actively connected to inclusive opportunities, thereby contributing to greater economic participation, autonomy, and independence.</p><p>Work Location UN ESCWA/ Remotely Expected duration 6 months</p><p><b>Duties and Responsibilities</b></p><p>Background Youth inequality in Jordan has been rising since 2015 and now exceeds global and regional averages. Young people, particularly those with disabilities, face high levels of underemployment and exclusion from social and economic life. Despite legal frameworks that guarantee equality, persons with disabilities remain marginalized, with employment rates at only 21 per cent compared to 39 per cent for persons without disabilities. This exclusion is not only a social challenge but also an economic burden, costing the national economy an estimated $328 million annually. The barriers are both cultural persistent misconceptions about productivity and cost and structural, including inaccessible transport, unsuitable urban environments, and limited workplace accommodations. ESCWA has long been engaged in advancing disability inclusion and youth empowerment across the Arab region. Through its convening power, technical expertise, and regional mandate, ESCWA has supported national strategies, strengthened policy frameworks, and enhanced labour market statistics to promote inclusive development. In Jordan, ESCWA has produced policy briefs analyzing the challenges and opportunities for persons with disabilities. In 2025 the Government of Jordan formally requested ESCWA s assistance in developing a national strategy for the economic empowerment of persons with disabilities, alongside technical support for programs aimed at connecting social assistance beneficiaries including youth and persons with disabilities to the labour market. In response, ESCWA is implementing the project From Dependence to Dignity: Economic Empowerment for Persons with Disabilities and Youth in Jordan. The project combines high-level policy reform with practical, demand-driven interventions. It focuses on three main areas: launching a national strategy for the economic empowerment of persons with disabilities; enacting reforms to bridge the national skills mismatch; and upgrading the skills of youth and persons with disabilities while connecting them to inclusive employment opportunities. Central to this effort is the enhancement of the Josour Initiative, which strengthens skills, employability, and job-matching opportunities for persons with disabilities and youth. By integrating these tools with Jordan s national systems, the project aims to reduce inequalities, promote decent work, and empower marginalized groups to transition from dependence to dignity.</p><p>Objective ESCWA seeks to hire an individual contractor to support the project From Dependence to Dignity: Economic Empowerment for Persons with Disabilities and Youth in Jordan, contributing to skills development, labour market access, and inclusive employment opportunities through the Josour platform, awareness campaigns, training, and private sector partnerships.</p><p>Duties and Responsibilities:</p><p>The individual contractor is requested to:</p><p>General Project Support</p><ul><li>Provide administrative and logistical support for project implementation, including meetings, workshops, and policy dialogues.</li><li>Draft and respond to routine correspondence and communications.</li><li>Compile, organize, and edit information for reports, work plans, presentations, and other project documents.</li><li>Proofread and edit texts for accuracy, clarity, and adherence to standards.</li><li>Prepare presentation and communication materials using appropriate technology and software.</li></ul><p>Josour Platform and Skills Development</p><ul><li>Support the maintenance and enhancement of the Josour platform by ensuring regular updates on announcements, opportunities, and skills analysis, while providing ongoing user support.</li><li>Support awareness raising campaigns to increase enrollment of users, including persons with disabilities.</li><li>Support the mapping and engagement of potential partners across Arab countries.</li><li>Support in the collection and analysis of data on training participation, platform usage, and employment outcomes.</li><li>Assist in the preparation of agendas, info notes, presentations, and background material for meetings and activities.</li><li>Coordinate with partners and stakeholders on matters related to the Josour s national chapters.</li><li>Contribute to evaluations to ensure activities remain inclusive, demand-driven, and responsive to beneficiary needs</li><li>Perform other related tasks as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or equivalent in one of the following fields is required: Social Sciences, International Relations, Public Administration, Project Management, Social Policy, Social Development, or another relevant field.</li><li>Eight years of progressively responsive experience in general office support or related area is required.</li><li>Experience working in similar development projects is desirable.</li><li>Background/familiarity with e-platforms management is desirable.</li><li>Previous UN Experience is desirable.</li><li>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required.</li><li>Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Work Location<br>UNRWA HQ-Amman<br> Expected duration<br>Five months<br> Duties and Responsibilities<br>Organisational Setting and Reporting UNRWA extends humanitarian, human development and protection assistance to registered Palestine refugees in Gaza, Jordan, Lebanon, Syria and the West Bank, including East Jerusalem. The Agency provides direct, government-like services in these fields, including education, health care, relief and social services, protection, infrastructure and camp improvement, microfinance and emergency assistance, in 2025 serving over 3.25 million Palestine refugees and other eligible persons. UNRWA does this through over 25,000 staff and 1,100 installations. The scale and nature of the Agency’s work means that UNRWA has both a key role to play in addressing environmental sustainability in Palestine refugee communities and an obligation to minimise the negative environmental impact of its own operations. Reflecting this, the Agency’s Environmental Sustainability Policy (2022) sets out prioritised, time-bound actions to mainstream environmental sustainability across UNRWA operations until 2030. With additional funding needed to deliver many of these actions, the Agency is exploring more systematic engagement with climate finance opportunities. Working under the supervision of the Senior Programme Officer, the selected intern(s) will support UNRWA in seeking accreditation with global climate financing mechanisms and funds. This is an exciting opportunity to: (i) build experience within a United Nations agency; (ii) support UNRWA in making its operations environmentally sustainable; and (iii) gain valuable first hand experience in the process of accessing climate financing. The selected intern(s) will be based in the Department of Planning at UNRWA Headquarters in Amman, Jordan. This vacancy is offered with an immediate start and is expected to continue until 31 December 2026. Responsibilities Working under supervision of the Senior Programme Officer in the Department of Planning, the intern(s) will: • Identify the accreditation requirements for global climate financing mechanisms and funds. • Conduct scoping studies to determine the level of UNRWA compliance with accreditation requirements. • Work with Agency Headquarters departments and divisions to address gaps in compliance with the accreditation requirements. • Compile, organise and quality assure supporting documentation for submission as part of the accreditation process(es) and coordinate with UNRWA Headquarters departments and divisions to ensure submission deadlines are met. • Draft briefing notes and updates for Department of Planning management on the status of accreditation applications. • Contribute to other environmental sustainability initiatives as directed by the assignment supervisor. Competencies: • Very good command of Microsoft 365 applications, especially Word, Excel, Sharepoint and PowerPoint. • Excellent time management, attention to detail, organisational skills and communication, including the ability to draft clearly and precisely in English.<br> Qualifications/special skills<br>• Recent graduate with a master's degree, or currently enrolled in a graduate programme, in sustainability management, natural resource management, business/public administration, international relations or a related subject that demonstrates interest and knowledge in environmental sustainability.<br> Languages<br>Fluency in English is required, both orally and in writing.<br> Additional Information<br>Interns are not financially remunerated by UNRWA. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. A completed online application (comprised a covering letter and Personal History Profile) is required. Incomplete applications will not be reviewed. The covering letter must include: • Information on your degree programme (what are you currently studying? Include mention of any relevant course work). • Your graduation date (when will you graduate or when did you graduate from the programme?). • A short explanation as to why you are interested in becoming an intern with UNRWA and why you are the best candidate for this specific internship opportunity. In your online Personal History Profile, be sure to include all past work and academic experiences as well as three references. Only those applicants shortlisted for interview will be contacted.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>JOB TITLE:</strong> Finance Manager<br><strong>REPORTING TO:</strong> Head of Treasury and Financial Compliance<br><strong>GRADE:</strong> 2<br><strong>REPORTING TO POSITION:</strong> Finance Coordinators-Finance Officers<br><strong>LOCATION:</strong> TBC<br><strong>CHILD SAFEGUARDING</strong><br> Level 3: the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.<br><strong>ROLE Purpose:</strong><br> This role will provide the primary financial inputs into all aspects of Treasury & Accounting for the Syria Country Office. This includes providing key support for overall Treasury and accounting management as well as assisting in the implementation of finance policies, procedures, and systems.</p><br><p><strong>MAIN RESPONSIBILITIES</strong></p><br><p>• Managing all aspects of day-to-day operations of Treasury department.<br> • Assist in the implementation of finance policies, procedures, and systems.<br> • Processing of daily bank and cash payments in line with SCI Finance manual.<br> • Oversee Cash Management processes, weekend and month-end cash count, and cash balance monitoring process to ensure the sufficient cash flow is available to support the program operations in country and in the field.<br> • Liaison with bank on all banking issues.<br> • Ensure proper calculation and on-time payments of payroll, benefits and applicable taxes.<br> • Managing the month-end accounting close process, amortization, account reconciliation, ensuring accuracy and completeness of the ledgers, journal bathes and all supporting documentation in the country office and field offices (coding, approval, uploading...)<br> • Prepare the monthly financial report and any other required reporting to Regional Office and Centre Office in precise and timely manner.<br> • Review of Trial balance on daily basis and resolving issues in Balance sheet accounts.<br> • Tracking of pending items in the balance sheet and duly communicate to FO’s for the appropriate entry.<br> • Finalizing country program cash forecast each month.<br> • Maintaining close coordination with field and CO finance focal persons.<br> • Maintaining a schedule for monitoring and support to the field offices. <br> • Train finance field staff on preparation of effective cash forecast.<br> • Review the reclassifications proposed by program staff for eligibility in line with donor regulations an in line with SCI Financial policies.<br> • Ensure field offices receive adequate support to operate efficient accounting systems.<br> • Carry out inductions and staff trainings for finance procedures, donor requirements etc. <br> • Lead the audit processes within the assigned location. Proactively Liaising with Program and sub-award units as necessary.</p><br><p><strong>SKILLS AND BEHAVIOURS (our Values in Practice)</strong><br><strong>Understanding humanitarian contexts and application of humanitarian principles</strong><br> • Able to assess and analyse key issues in the humanitarian situation and formulate actions around them<br> • Leads on the development of an organisational response based on an understanding of the contexts<br><strong>Achieving results effectively</strong><br> • Ensures efficient and transparent use of resources in accordance with internal controls<br> • Demonstrates flexibility to adapt plans and make decisions in rapidly changing environments<br> • Actively manages risk and takes action to reduce risk.<br> • Makes changes to improve performance as a result of information received.<br> • Creates measures and metrics to track performance.<br> • Documents lessons learned and applied them to future projects<br><strong>Maintaining and developing collaborative relationships</strong><br> • Establishes clear objectives with teams and individuals and monitors progress and performance<br> Operating safely and securely<br> • Undertakes effective risk assessments and develops contingency plans<br> • Takes appropriate, coordinated and consistent action to handle situations of personal risk and risk for others<br> • Reduces vulnerability by complying with safety and security protocols set by the organisation<br><strong>Managing yourself in a pressured and changing environment:</strong><br> • Remains focused on the objectives and goals in a rapidly changing environment<br> • Suggests creative improvements and different ways of working<br> • Demonstrates personal integrity by using one’s position responsibly and fairly<br> • Makes time to learn from experience and feedback and applies the lessons to a new situation<br><strong>Leadership: Action; Thinking; Self; Inspiring; Developing Others</strong><br> • Adapts plans and approaches based upon awareness of the external context<br> • Demonstrates managerial courage by confronting difficult situations, seeking resolution, and championing ideas.<br> • Actively contributes to a team environment where team members feel able to contribute, champion or challenge decisions<br> • Takes responsibility for own development, and actively takes steps to better understand and address own strengths and weaknesses.<br> • Effectively influences others by understanding their interests and showing how they will be met by own preferred solution.</p><br><p><strong>QUALIFICATIONS AND EXPERIENCE </strong><br><strong>Essential</strong></p><br><p>• BSc degree in accounting/finance or equivalent.) with 5 years of post-qualification accounting experience.<br> • Experience of and well developed skills in staff management, supervision and capacity building<br> • Proven track record of supporting a senior management team, and providing strategic support across multiple sectors and/or regions <br> • Knowledge of the requirements of the major emergency donors and experience in budgeting and reporting to donors.<br> • Good attention to detail and analytical skills<br> • Computer literate (i.e. WORD, advanced Excel, Outlook, Internet Explorer, financial systems).<br> • Cultural awareness and ability to build relationships quickly with a wide variety of people<br> • Patient, adaptable, flexible, able to improvise and remain responsive and communicate clearly and effectively under pressure<br> • Excellent planning, management and coordination skills, with the ability to organise a workload comprised of varying and changing tasks and responsibilities<br> • Strong communication (written and spoken), and interpersonal skills in English, with experience in managing multicultural teams<br><strong>Desirable </strong><br> • Experience with any Save the Children financial systems and overseas accounting software.<br> • Significant experience with NGOs in an international emergency environment<br> • Fluent in English and Arabic<br> </p><br><br> <b>The Organization</b><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> · No child dies from preventable causes before their 5th birthday<br> · All children learn from a quality basic education and that,<br> · Violence against children is no longer tolerated<br><br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><br><b>Application Information:</b><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. <br> </div>
<p><h4>Job description</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p>
<p>Maintains an Aircraft Scheduling and Documentation (ASD) maintenance and utilization program. Helps develop long range plans and establishes production schedules to meet customer requirements.</p>
<p>Prepares weekly, monthly, quarterly, and annual utilization schedules for maintenance. Maintains proficiency in operations of the USAF Maintenance Information System including Core Automated Maintenance System (CAMS), Centralized Engine Management System (CEMS), and other maintenance management database library programs. Maintains equipment records in library files. Collects, reviews, and files documented information for planning and scheduling of various maintenance activities. Ensures accurate documentation is maintained for aircraft engines, munitions, missiles, AGE configurations, Time Compliance Technical Orders, time change items, and special inspections.</p>
<p>USAF equivalent position is Aircraft Scheduling & Documentation Journeyman.</p>
<h4>Essential responsibilities:</h4>
<ul>
<li>Prepares the weekly, monthly, quarterly, and annual utilization schedules for maintenance.</li>
<li>Assist in the oversight of the TCTO process for completion and proper documentation with IMDS and/or CEMS.</li>
<li>Supervises/maintains assigned aircraft/equipment records in database library files within IMDS and/or CEMS.</li>
<li>Assists in the collection, review, and filing of documented information for planning and scheduling of RPA maintenance activities.</li>
<li>Ensure accurate documentation is maintained for aircraft engines, munitions, missiles, AGE configurations, Time Compliance Technical Orders, time change items, and special inspections.</li>
<li>Performs and documents training of lower ASD personnel to ensure mission readiness, as required.</li>
<li>Performs all other duties as assigned or requested.</li>
</ul>
<h4>Minimum requirements:</h4>
<ul>
<li>Must have high school diploma, or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of three years actual Aircraft Plans & Scheduling experience required.</li>
<li>Must possess comprehensive planning and organizational skills.</li>
<li>Must be able to work under deadlines with minimal supervision.</li>
<li>Must be able to gain/maintain CEMS access for Engine Management purposes.</li>
<li>Employee must meet all OCONUS deployment criteria, including pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must submit updated SF-86 within 30 days of hire start date.</li>
<li>Must have current/active U.S. driver’s license.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>Plans and scheduling experience within the last 10 years.</li>
<li>Minimum of two years’ experience in operations of the USAF MIS, including CAMS/IMDS.</li>
<li>RPA operations & deployment experience.</li>
<li>Previous experience as engine manager with CEMS experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Previous MQ-9 plans and scheduling experience desired.</li>
</ul>
<h4>Compensation details:</h4>
<p>35.25</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p>
<h4>Additional information:</h4>
<p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>NA<br> Work Location<br>Remote<br> Expected duration<br>All deliverables shall be completed within 3 months from the start date of the contract. Possibility of extension subject to availability of funds and satisfactory performance.<br> Duties and Responsibilities<br>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 6 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. BACKGROUND AND PURPOSE Since its establishment in 1950, UNRWA has created and maintained extensive records documenting the history and experiences of Palestine refugees. These records, including registration files and other administrative and historical documentation, now span multiple generations and capture key life events, movements, and interactions with the Agency from the Nakba in 1948 to the present day. Over time, UNRWA has progressively modernized its records management practices, transitioning from paper-based documentation to digital systems. Today, while current data are maintained within the Agency’s web-based Refugee Registration Information System, extensive historical archives, comprising nearly 30 million documents, are preserved as part of UNRWA’s institutional memory and permanent records. Within this context, the Relief and Social Services Department (RSSD) is implementing initiatives aimed at strengthening UNRWA’s capacity to support research, knowledge management, and digital access to institutional information and archival materials. The consultancy aims to support the design, development, deployment, and maintenance of a secure and user-friendly web-based platform that will serve as a focal point for research activities within the Agency. The platform will host the Research Review Board application process, provide access to general information and resources related to UNRWA data and research, and support institutional coordination and dissemination of research-related materials and activities. The platform should be designed in a scalable manner to support potential future integration of digital archival collections and related research outputs. The incumbent will work under the supervision of the Senior Research and Partnership Officer in RSSD. DESCRIPTION OF DUTIES AND RESPONSIBILITIES In accordance with Agency policy and procedures, the incumbent will: • Design, develop, and maintain responsive and user-friendly web interfaces using HTML, CSS, and JavaScript. • Build and maintain server-side application logic and web application functionality using C# and ASP.NET Core. • Develop and integrate REST APIs to support communication between frontend interfaces, backend services, forms, and databases. • Develop and maintain functionalities related to the Research Review Board application and submission process. • Implement functionalities for storing, retrieving, displaying, and managing research-related and archival data using SQL Server or Azure SQL databases. • Connect frontend components to backend services and ensure reliable, secure, and efficient data exchange across the application. • Support the deployment, hosting, and maintenance of the application environment on Microsoft Azure. • Manage source code, version control, and deployment workflows using Git, Azure DevOps, or GitHub. • Ensure the platform is responsive, accessible, scalable, and aligned with project requirements and established technical standards. • Support troubleshooting, testing, debugging, and performance optimization of the application and related services. • Contribute to technical documentation, workflow refinement, and coordination with project stakeholders to support ongoing platform enhancement and sustainability. • Support future integration of digital archive functionalities and research resources into the platform as project activities expand. DELIVERABLES The consultant will be expected to deliver the following outputs within the agreed project timeline: • Functional and responsive RSSD web platform deployed and operational. • Research Review Board application and submission functionalities integrated into the platform. • Backend services and APIs developed and connected to frontend interfaces and databases. • Database integration and data retrieval functionalities implemented using SQL Server or Azure SQL. • Fully functional production environment deployed on Microsoft Azure. • Source code repositories and version control workflows established and maintained using Git-based tools. • Technical documentation covering deployment, maintenance, and system functionality submitted to RSSD. • Tested and optimized platform meeting agreed functionality and usability requirements. • Support provided for future integration of archive-related functionalities and research resources. • All deliverables shall be submitted in English. COMPETENCIES • Strong analytical and problem-solving skills • Ability to produce clean, maintainable, and well-documented code • Ability to work independently and collaboratively in a multicultural and interdisciplinary environment • Strong organizational and communication skills • Ability to manage multiple tasks and meet deadlines INDEPENDENCE OF WORK • Application of guidelines: The incumbent applies professional knowledge, technical expertise, and prior work experience to design, develop, and maintain the RSSD research platform in accordance with Agency standards, technical requirements, and operational needs. • Supervisory control overwork of the incumbent: Day-to-day activities are carried out independently and routine technical decisions are taken without reference to a higher authority. Major activities and deliverables are undertaken under the overall supervision of the Senior Research and Partnership Officer in RSSD. Work is reviewed based on quality, functionality, and attainment of agreed objectives and deliverables. PAYMENT SCHEDULE AND DELIVERABLES Deliverable 1: Submission of detailed technical workplan, platform architecture, functional specifications, and implementation timeline approved by RSSD (15% - 812.48 USD ) Deliverable 2: Development and deployment of the initial web platform framework, including frontend structure, navigation, and responsive interface (20% - 1,083.30 USD) Deliverable 3: Development and integration of backend services, APIs, database connectivity, and Research Review Board application functionalities (30% - 1,624.94 USD) Deliverable 4: Deployment of the platform on Microsoft Azure, including testing, debugging, optimization, and implementation of security and access management measures (20% - 1,083.30 USD) Deliverable 5: Submission of final technical documentation, source code repository, maintenance guidance, and support for handover and future integration requirements (15% - 812.48) Deliverable timelines and detailed technical requirements will be agreed upon at the commencement of the consultancy in coordination with RSSD. Minor adjustments to deliverables may be made during implementation based on operational and technical requirements, subject to agreement with RSSD.<br> Qualifications/special skills<br>Master degree in Computer Science, Software Engineering, Information Technology, Information Systems, Web Development, or a related field is required. At least two years of progressively responsible experience in web application development, software development, or related technical work. Expertise in Web Development – Front End (mandatory) Strong experience in building and maintaining website structure and content using HTML Experience adding interactivity and dynamic behavior to web pages (JavaScript) Ability to styling and creating responsive and user friendly web pages (HTML, CSS, JavaScript) Experience connecting web pages to backend services (JavaScript) Expertise in Application Development – Back End (mandatory) Experience developing server side application logic (C#) Experience building and maintaining web applications and APIs (ASP.NET Core) Experience creating and exposing REST APIs for frontend consumption (C#, ASP.NET Core) Experience managing and retrieving application data from databases (SQL) Expertise in Database & Data Handling (mandatory) Experience using predefined queries to store, retrieve, and update data (SQL – SQL Server or Azure SQL) Experience ensuring accurate and reliable data usage within the application (SQL) Expertise in Cloud & Development Environment (mandatory) Experience hosting and managing web applications in the cloud (Microsoft Azure) Experience deploying and maintaining application environments (Microsoft Azure) Experience managing source code and version control (Git – Azure DevOps or GitHub) Knowledge of contemporary issues in the Middle East (desirable) Familiarity with the UN system and practices (desirable) Preference will be given to candidates with experience in (desirable requirements): o Writing structured front end code for larger applications (TypeScript) o Building lightweight backend or background processes (Azure Functions) o Simplifying database access using ORM tools (Entity Framework) o Managing user access and authentication (Azure Active Directory / Entra ID) o Experience working in enterprise or consulting environments (Microsoft stack)<br> Languages<br>Fluency in English is required<br> Additional Information<br>CONDITIONS OF SERVICE • All deliverables shall be completed within 3 months from the start date of the contract. Possibility of extension subject to availability of funds and satisfactory performance. • The consultant will work remotely. • Payment will be set at USD 5,416.50 for the entire package of deliverables listed under the "Duties and responsibilities" paragraph. Each deliverable will release payment of a percentage of the total fee upon satisfactory completion and acceptance of agreed outputs by RSSD, in accordance with UNRWA consultancy rates and applicable regulations.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<p>In recent years, organizations have been disrupted and transformed by digital technology, cloud adoption, and the increasing need for secure, scalable, and compliant platform foundations. As a Technology Consulting professional, you will collaborate with multidisciplinary teams to help clients define, build, and operate cloud platforms that enable reliable application delivery, enterprise modernization, and measurable business value.</p><p>As organizations look to leverage the advantages that cloud technology offers, EY is committed to helping you develop the right skills needed in today's environment. Working on programs that cross borders and sectors, the experiences you gain here will be truly distinctive. Wherever you start and however long you stay, the exceptional EY experience lasts a lifetime.</p><p><strong>Job Summary</strong></p><p>We are seeking Cloud Architect/Engineer professionals for our Amman office to support cloud transformation engagements across advisory, architecture, engineering, and implementation activities.</p><p>Candidates may be considered for either architecture-focused or engineering-focused responsibilities depending on their experience, technical depth, stakeholder exposure, and interview performance.</p><p>This role is open to candidates with a minimum of 3+ years of relevant cloud experience. Final grade will be decided upon screening and interview completion, within the Senior Consultant to Manager level range.</p><p><strong>Key Responsibilities</strong></p><p><strong>Cloud Architecture & Advisory</strong></p><ul><li>Support or lead architectural design sessions and define target-state cloud platform architectures using Azure or AWS Cloud Adoption Framework and Well-Architected principles.</li><li>Define landing zone standards covering identity and access management, enterprise networking, governance guardrails, policy, tagging, logging, resilience, and observability baselines.</li><li>Design account structures and onboarding standards across Azure Management Groups and Subscriptions, and AWS Organizations, OUs, and Accounts, under a unified governance model.</li><li>Publish enterprise connectivity blueprints including hub-and-spoke, Transit or Virtual WAN, private connectivity, DNS resolution, and firewall patterns.</li><li>Govern platform decisions through architecture review gates, decision logs, documented trade-offs, exception governance, and compensating controls.</li></ul><p><strong>Cloud Engineering & Implementation</strong></p><ul><li>Implement Azure landing zones and account onboarding activities using standard checklists and Infrastructure as Code modules, including Terraform.</li><li>Deliver network foundations including virtual networks, Virtual WAN, DNS resolution, routing, ExpressRoute, VPN, Private Link, and firewall configurations.</li><li>Deploy, configure, and baseline Kubernetes clusters including AKS/EKS, container registry standards, Docker, Helm, cluster add-ons, and operational readiness checks.</li><li>Apply governance guardrails including Azure Policy, AWS SCPs, resource tagging standards, diagnostic settings, and logging configurations.</li><li>Implement identity and access patterns including RBAC, least privilege, service principals, and managed identities as defined by security baselines.</li></ul><p><strong>Delivery, Documentation & Stakeholder Support</strong></p><ul><li>Troubleshoot platform issues, resolve delivery blockers through root-cause analysis, and propose implementation-ready fixes aligned to baseline standards.</li><li>Produce evidence packs and operational handover artefacts including runbooks, monitoring dashboards, escalation paths, and support readiness inputs.</li><li>Contribute to reusable intellectual property including blueprints, IaC modules, templates, checklists, and decision guides.</li><li>Work effectively with architects, security teams, developers, operations teams, and client stakeholders to deliver practical cloud solutions.</li></ul><p><strong>Key Profile Requirements / Qualifications</strong></p><ul><li>Minimum 3+ years of experience in cloud architecture, cloud engineering, cloud infrastructure, platform delivery, or enterprise technology transformation roles.</li><li>Hands-on cloud experience across Azure and/or AWS, including cloud foundations, landing zones, governance, networking, identity, security, and observability.</li><li>Infrastructure as Code experience, preferably with Terraform; Bicep/ARM or CloudFormation experience is an advantage.</li><li>Solid fundamentals in enterprise networking, including VNets/VPCs, subnetting, DNS, load balancing, firewall rules, and private connectivity patterns.</li><li>Experience with Kubernetes, containers, Docker, Helm, AKS/EKS, monitoring, logging, or operational readiness is an advantage.</li><li>Ability to produce clear, structured documentation and consulting-grade deliverables for client delivery and operational handover.</li><li>Bachelor's degree in Computer Science, Engineering, Information Systems, or a related discipline, or equivalent practical experience.</li><li>Good written and spoken English; Arabic is an advantage.</li></ul><p><strong>Certifications</strong></p><ul><li>Microsoft Certified: Azure Administrator Associate (AZ-104) [Preferred]</li><li>Microsoft Certified: Azure Solutions Architect Expert (AZ-305) [Preferred]</li><li>HashiCorp Certified: Terraform Associate [Preferred]</li><li>CNCF Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD) [Plus]</li><li>AWS Certified Solutions Architect [Plus]</li></ul><p><strong>What We Look For</strong></p><p>We are looking for cloud professionals who combine hands-on engineering capability with architecture thinking, consulting discipline, structured documentation, and the ability to work effectively in multi-client delivery environments.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 3+ years of experience in cloud architecture, cloud engineering, cloud infrastructure, platform delivery, or enterprise technology transformation roles.</li><li>Hands-on cloud experience across Azure and/or AWS, including cloud foundations, landing zones, governance, networking, identity, security, and observability.</li><li>Infrastructure as Code experience, preferably with Terraform; Bicep/ARM or CloudFormation experience is an advantage.</li><li>Solid fundamentals in enterprise networking, including VNets/VPCs, subnetting, DNS, load balancing, firewall rules, and private connectivity patterns.</li><li>Experience with Kubernetes, containers, Docker, Helm, AKS/EKS, monitoring, logging, or operational readiness is an advantage.</li><li>Ability to produce clear, structured documentation and consulting-grade deliverables for client delivery and operational handover.</li><li>Bachelor's degree in Computer Science, Engineering, Information Systems, or a related discipline, or equivalent practical experience.</li><li>Good written and spoken English; Arabic is an advantage.</li></ul><p><strong>Certifications</strong></p><ul><li>Microsoft Certified: Azure Administrator Associate (AZ-104) [Preferred]</li><li>Microsoft Certified: Azure Solutions Architect Expert (AZ-305) [Preferred]</li><li>HashiCorp Certified: Terraform Associate [Preferred]</li><li>CNCF Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD) [Plus]</li><li>AWS Certified Solutions Architect [Plus]</li></ul><p>We are looking for cloud professionals who combine hands-on engineering capability with architecture thinking, consulting discipline, structured documentation, and the ability to work effectively in multi-client delivery environments.</p>
<p><h4>Job description</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p>
<p>Maintains an Aircraft Scheduling and Documentation (ASD) maintenance and utilization program. Helps develop long range plans and establishes production schedules to meet customer requirements.</p>
<p>Prepares weekly, monthly, quarterly, and annual utilization schedules for maintenance. Maintains proficiency in operations of the USAF Maintenance Information System including Core Automated Maintenance System (CAMS), Centralized Engine Management System (CEMS), and other maintenance management database library programs. Maintains equipment records in library files. Collects, reviews, and files documented information for planning and scheduling of various maintenance activities. Ensures accurate documentation is maintained for aircraft engines, munitions, missiles, AGE configurations, Time Compliance Technical Orders, time change items, and special inspections.</p>
<p>USAF equivalent position is Aircraft Scheduling & Documentation Journeyman.</p>
<h4>Essential responsibilities:</h4>
<ul>
<li>Prepares the weekly, monthly, quarterly, and annual utilization schedules for maintenance.</li>
<li>Assist in the oversight of the TCTO process for completion and proper documentation with IMDS and/or CEMS.</li>
<li>Supervises/maintains assigned aircraft/equipment records in database library files within IMDS and/or CEMS.</li>
<li>Assists in the collection, review, and filing of documented information for planning and scheduling of RPA maintenance activities.</li>
<li>Ensure accurate documentation is maintained for aircraft engines, munitions, missiles, AGE configurations, Time Compliance Technical Orders, time change items, and special inspections.</li>
<li>Performs and documents training of lower ASD personnel to ensure mission readiness, as required.</li>
<li>Performs all other duties as assigned or requested.</li>
</ul>
<h4>Minimum requirements:</h4>
<ul>
<li>Must have high school diploma, or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of three years actual Aircraft Plans & Scheduling experience required.</li>
<li>Must possess comprehensive planning and organizational skills.</li>
<li>Must be able to work under deadlines with minimal supervision.</li>
<li>Must be able to gain/maintain CEMS access for Engine Management purposes.</li>
<li>Employee must meet all OCONUS deployment criteria, including pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must submit updated SF-86 within 30 days of hire start date.</li>
<li>Must have current/active U.S. driver’s license.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>Plans and scheduling experience within the last 10 years.</li>
<li>Minimum of two years’ experience in operations of the USAF MIS, including CAMS/IMDS.</li>
<li>RPA operations & deployment experience.</li>
<li>Previous experience as engine manager with CEMS experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Previous MQ-9 plans and scheduling experience desired.</li>
</ul>
<h4>Compensation details:</h4>
<p>35.25</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p>
<h4>Additional information:</h4>
<p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<p><h4>AI & Data | AI Insights and Engagement | Consultant / Senior Consultant</h4>
<p>Looking for a rewarding career? Take a closer look at Deloitte & Touche. When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li><strong>Integrity</strong></li>
<li><strong>Outstanding value to markets and clients</strong></li>
<li><strong>Commitment to each other</strong></li>
<li><strong>Strength from cultural diversity</strong></li>
</ul>
<h4>Overview</h4>
<p>During your tenure as a Consultant / Senior Consultant in the AI & Data team, you will demonstrate and develop your capabilities in the following areas:</p>
<h4>Technical capabilities:</h4>
<ul>
<li>Proficiency in programming languages such as SAS, Python, R, or Scala for data manipulation, analysis, and model development.</li>
<li>Extensive knowledge of statistical analysis and mathematical modeling techniques.</li>
<li>Hands-on experience with machine learning frameworks and libraries, such as TensorFlow, scikit-learn, or PyTorch.</li>
<li>Strong SQL skills for data querying and database management.</li>
<li>Understanding of NLP, NLG, and GenAI techniques.</li>
<li>Familiarity with big data processing tools like Hadoop, Spark, or Apache Flink.</li>
<li>Ability to work with cloud platforms like AWS, Azure, or Google Cloud for data storage and processing.</li>
<li>Experience in using deployment techniques such as cron jobs, Docker, and Kubernetes.</li>
<li>Hands-on experience in advanced data analysis techniques to extract insights, identify trends, and solve complex business problems.</li>
<li>Develop and implement statistical models, machine learning algorithms, and data mining techniques to discover patterns and opportunities in large datasets.</li>
<li>Clean, preprocess, and manipulate raw data to ensure data integrity and accuracy.</li>
<li>Collaborate with cross-functional teams to understand business requirements and translate them into data-driven solutions.</li>
<li>Design and build predictive models for various business applications, such as customer segmentation, churn prediction, and demand forecasting.</li>
<li>Conduct exploratory data analysis and visualization to communicate findings and recommendations effectively.</li>
<li>Stay up-to-date with the latest advancements in data science and technology to continuously improve analytical methodologies and tools.</li>
</ul>
<h4>Functional capabilities:</h4>
<ul>
<li>Produce a high-quality work product and collaborate with others to deliver a superior client experience.</li>
<li>Understand how business functions operate and how sector trends impact a client’s business.</li>
<li>Identify opportunities to improve the efficiency and effectiveness of key processes within a business function.</li>
<li>Solid understanding of business processes and the ability to apply data science concepts to solve real-world challenges.</li>
<li>Experience with data visualization tools like Tableau, Power BI, or matplotlib to create intuitive and actionable visualizations.</li>
<li>Proficiency in data storytelling, presenting complex analysis results to non-technical stakeholders in a clear and understandable manner.</li>
<li>Knowledge of data governance and ethics, ensuring compliance with data protection and privacy regulations.</li>
<li>Strong domain knowledge in the relevant industry (e.g., banking, finance, e-commerce, retail etc.) is a plus.</li>
</ul>
<h4>Leadership capabilities:</h4>
<ul>
<li>Identify and embrace our purpose and values and put these into practice in their professional life.</li>
<li>Develop self by actively seeking opportunities for growth, share knowledge and experiences with others, and act as a strong brand ambassador.</li>
<li>Seek opportunities to challenge self; team with others across businesses and borders to deliver and take accountability for own and team results.</li>
<li>Build relationships and communicate effectively in order to positively influence peers and other stakeholders.</li>
<li>Understand objectives for clients and Deloitte, align own work to objectives and set personal priorities.</li>
<li>Excellent communication and people skills, with a strong emphasis on team working.</li>
<li>Strong administrative and numeracy skills and ability to analyze complex data with good attention to details.</li>
<li>Ability to lead and mentor junior data scientists, guiding them in their professional growth and development.</li>
<li>Demonstrated project management skills, including the ability to plan, prioritize, and execute projects within deadlines.</li>
<li>Excellent communication and interpersonal skills to foster effective collaboration with team members and stakeholders.</li>
<li>Proven problem-solving and critical-thinking abilities, with a focus on driving innovative solutions.</li>
<li>Strong business acumen, identifying opportunities where data science can drive business value and growth.</li>
</ul>
<h4>Required qualifications:</h4>
<ul>
<li>Bachelor's or Master's degree in Computer Science, Statistics, Mathematics, or a related field.</li>
<li>1-6 years of practical experience in data science or related roles.</li>
<li>Previous experience working on data-intensive projects and delivering data-driven insights to stakeholders.</li>
<li>Good command of written and spoken English.</li>
<li>Ability to handle multiple tasks and responsibilities in a deadline-oriented environment and flexible work hours.</li>
<li>Willingness to travel across GCC region (50-75% of time).</li>
</ul>
<h4>Additional preferred qualifications:</h4>
<ul>
<li>Experience in Big Four or Global System Integrators is a plus.</li>
<li>Arabic language is a plus.</li>
<li>Professional certification in any of the above-mentioned tools or platforms will be a plus.</li>
<li>Publications or articles on data science topics is a plus.</li>
<li>Patents on machine learning would be an added advantage.</li>
</ul></p><p></p>
<p><h4>AI & Data | AI Insights and Engagement | Consultant / Senior Consultant</h4>
<p>Looking for a rewarding career? Take a closer look at Deloitte & Touche. When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li><strong>Integrity</strong></li>
<li><strong>Outstanding value to markets and clients</strong></li>
<li><strong>Commitment to each other</strong></li>
<li><strong>Strength from cultural diversity</strong></li>
</ul>
<h4>Overview</h4>
<p>During your tenure as a Consultant / Senior Consultant in the AI & Data team, you will demonstrate and develop your capabilities in the following areas:</p>
<h4>Technical capabilities:</h4>
<ul>
<li>Proficiency in programming languages such as SAS, Python, R, or Scala for data manipulation, analysis, and model development.</li>
<li>Extensive knowledge of statistical analysis and mathematical modeling techniques.</li>
<li>Hands-on experience with machine learning frameworks and libraries, such as TensorFlow, scikit-learn, or PyTorch.</li>
<li>Strong SQL skills for data querying and database management.</li>
<li>Understanding of NLP, NLG, and GenAI techniques.</li>
<li>Familiarity with big data processing tools like Hadoop, Spark, or Apache Flink.</li>
<li>Ability to work with cloud platforms like AWS, Azure, or Google Cloud for data storage and processing.</li>
<li>Experience in using deployment techniques such as cron jobs, Docker, and Kubernetes.</li>
<li>Hands-on experience in advanced data analysis techniques to extract insights, identify trends, and solve complex business problems.</li>
<li>Develop and implement statistical models, machine learning algorithms, and data mining techniques to discover patterns and opportunities in large datasets.</li>
<li>Clean, preprocess, and manipulate raw data to ensure data integrity and accuracy.</li>
<li>Collaborate with cross-functional teams to understand business requirements and translate them into data-driven solutions.</li>
<li>Design and build predictive models for various business applications, such as customer segmentation, churn prediction, and demand forecasting.</li>
<li>Conduct exploratory data analysis and visualization to communicate findings and recommendations effectively.</li>
<li>Stay up-to-date with the latest advancements in data science and technology to continuously improve analytical methodologies and tools.</li>
</ul>
<h4>Functional capabilities:</h4>
<ul>
<li>Produce a high-quality work product and collaborate with others to deliver a superior client experience.</li>
<li>Understand how business functions operate and how sector trends impact a client’s business.</li>
<li>Identify opportunities to improve the efficiency and effectiveness of key processes within a business function.</li>
<li>Solid understanding of business processes and the ability to apply data science concepts to solve real-world challenges.</li>
<li>Experience with data visualization tools like Tableau, Power BI, or matplotlib to create intuitive and actionable visualizations.</li>
<li>Proficiency in data storytelling, presenting complex analysis results to non-technical stakeholders in a clear and understandable manner.</li>
<li>Knowledge of data governance and ethics, ensuring compliance with data protection and privacy regulations.</li>
<li>Strong domain knowledge in the relevant industry (e.g., banking, finance, e-commerce, retail etc.) is a plus.</li>
</ul>
<h4>Leadership capabilities:</h4>
<ul>
<li>Identify and embrace our purpose and values and put these into practice in their professional life.</li>
<li>Develop self by actively seeking opportunities for growth, share knowledge and experiences with others, and act as a strong brand ambassador.</li>
<li>Seek opportunities to challenge self; team with others across businesses and borders to deliver and take accountability for own and team results.</li>
<li>Build relationships and communicate effectively in order to positively influence peers and other stakeholders.</li>
<li>Understand objectives for clients and Deloitte, align own work to objectives and set personal priorities.</li>
<li>Excellent communication and people skills, with a strong emphasis on team working.</li>
<li>Strong administrative and numeracy skills and ability to analyze complex data with good attention to details.</li>
<li>Ability to lead and mentor junior data scientists, guiding them in their professional growth and development.</li>
<li>Demonstrated project management skills, including the ability to plan, prioritize, and execute projects within deadlines.</li>
<li>Excellent communication and interpersonal skills to foster effective collaboration with team members and stakeholders.</li>
<li>Proven problem-solving and critical-thinking abilities, with a focus on driving innovative solutions.</li>
<li>Strong business acumen, identifying opportunities where data science can drive business value and growth.</li>
</ul>
<h4>Required qualifications:</h4>
<ul>
<li>Bachelor's or Master's degree in Computer Science, Statistics, Mathematics, or a related field.</li>
<li>1-6 years of practical experience in data science or related roles.</li>
<li>Previous experience working on data-intensive projects and delivering data-driven insights to stakeholders.</li>
<li>Good command of written and spoken English.</li>
<li>Ability to handle multiple tasks and responsibilities in a deadline-oriented environment and flexible work hours.</li>
<li>Willingness to travel across GCC region (50-75% of time).</li>
</ul>
<h4>Additional preferred qualifications:</h4>
<ul>
<li>Experience in Big Four or Global System Integrators is a plus.</li>
<li>Arabic language is a plus.</li>
<li>Professional certification in any of the above-mentioned tools or platforms will be a plus.</li>
<li>Publications or articles on data science topics is a plus.</li>
<li>Patents on machine learning would be an added advantage.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Looking for a rewarding career? Take a closer look at Deloitte & Touche. When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award. Our Purpose Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities. Our shared values guide the way we behave to make a positive, enduring impact: Integrity Outstanding value to markets and clients Commitment to each other Strength from cultural diversity Overview During your tenure as a Consultant/ Senior Consultant in the AI & Data team, you will demonstrate and develop your capabilities in the following areas:</p><p>Technical Capabilities: Proficiency in programming languages such as SAS, Python, R, or Scala for data manipulation, analysis, and model development. Extensive knowledge of statistical analysis and mathematical modeling techniques. Hands-on experience with machine learning frameworks and libraries, such as TensorFlow, scikit-learn, or PyTorch. Strong SQL skills for data querying and database management. Understanding on NLP, NLG and GenAI techniques. Familiarity with big data processing tools like Hadoop, Spark, or Apache Flink. Ability to work with cloud platforms like AWS, Azure, or Google Cloud for data storage and processing. Experience in using deployment techniques such as cron jobs, docker and Kubernetes. Hands-on experience in advanced data analysis techniques to extract insights, identify trends, and solve complex business problems. Develop and implement statistical models, machine learning algorithms, and data mining techniques to discover patterns and opportunities in large datasets. Clean, preprocess, and manipulate raw data to ensure data integrity and accuracy. Collaborate with cross-functional teams to understand business requirements and translate them into data-driven solutions. Design and build predictive models for various business applications, such as customer segmentation, churn prediction, and demand forecasting. Conduct exploratory data analysis and visualization to communicate findings and recommendations effectively. Stay up-to-date with the latest advancements in data science and technology to continuously improve analytical methodologies and tools.</p><p>Functional Capabilities: Produce a high-quality work product and collaborate with others to deliver a superior client experience. Understand how business functions operate and how sector trends impact a client s business Identifies opportunities to improve the efficiency and effectiveness of key processes within a business function. Solid understanding of business processes and the ability to apply data science concepts to solve real-world challenges. Experience with data visualization tools like Tableau, Power BI, or matplotlib to create intuitive and actionable visualizations. Proficiency in data storytelling, presenting complex analysis results to non-technical stakeholders in a clear and understandable manner. Knowledge of data governance and ethics, ensuring compliance with data protection and privacy regulations. Strong domain knowledge in the relevant industry (e.g., banking, finance, e-commerce, retail etc) is a plus.</p><p>Leadership Capabilities: Identifies and embraces our purpose and values and puts these into practice in their professional life Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results Builds relationships and communicates effectively in order to positively influence peers and other stakeholders Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities Excellent communication and people skills, with a strong emphasis on team working Strong administrative and numeracy skills and ability to analyze complex data with good attention to details Ability to lead and mentor junior data scientists, guiding them in their professional growth and development. Demonstrated project management skills, including the ability to plan, prioritize, and execute projects within deadlines. Excellent communication and interpersonal skills to foster effective collaboration with team members and stakeholders. Proven problem-solving and critical-thinking abilities, with a focus on driving innovative solutions. Strong business acumen, identifying opportunities where data science can drive business value and growth.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's or Master's degree in Computer Science, Statistics, Mathematics, or a related field. 1-6 years of practical experience in data science or related roles. Previous experience working on data-intensive projects and delivering data-driven insights to stakeholders. Good command of written and spoken English. Ability to handle multiple tasks and responsibilities in a deadline-oriented environment and flexible work hours. Willingness to travel across GCC region (50-75% of time)</p><p>Experience in Big Four or Global System Integrators is a plus. Arabic language is a plus. Professional Certification in any of the above-mentioned tools or platforms will be a plus. Publications or articles on Data Science topics is a plus. Patents on machine learning would be an added advantage.</p><p></p></section>
<table align="center" border="0" cellpadding="0" cellspacing="0" width="715">
<tbody>
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<td >
<p><strong>JOB TITLE </strong><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" ></span><span class="ContentControl SCXW3893414 BCX8" ><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" ></span><span class="TextRun SCXW3893414 BCX8" lang="EN-US" ><span class="NormalTextRun SCXW3893414 BCX8" >Health Informatics </span><span class="NormalTextRun SCXW3893414 BCX8" >Officer</span></span><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" ></span></span><span class="EOP Selected SCXW3893414 BCX8" > </span></p>
<p><strong>JOB SUMMARY </strong></p>
<p><strong>We are seeking a Health Informatics Officer</strong> with a background in pharmacy to support the implementation, optimization, and continuous improvement of the Pharmaceutical Information Management System (PIMS). PIMS is a comprehensive digital platform that integrates pharmaceutical logistics, prescribing, dispensing, and reporting to strengthen supply chain management and improve patient care. The Health Informatics Officer will serve as a key link between clinical practice, pharmaceutical operations, and digital health systems by supporting system configuration, data quality, user adoption, training, workflow optimization, and evidence-based implementation. The role contributes to ensuring that PIMS effectively meets programmatic, operational, and clinical needs while supporting interoperability, standardization, and continuous enhancement of digital health services across implementation settings.</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p>MAIN TASKS AND RESPONSABILITIES</p>
<p> </p>
<ul>
<li>Gather, analyze, and document business, functional, and non-functional requirements through workshops, interviews, demonstrations, and stakeholder engagement, translating operational needs into clear system specifications.</li>
<li>Analyze client workflows, business processes, and operational challenges to design PIMS implementations that align with organizational objectives and best practices.</li>
<li>Configure and customize the PIMS platform based on approved requirements, including organizational structures, users, permissions, workflows, formularies, catalogs, reporting parameters, and other system settings.</li>
<li>Validate software configurations through functional testing and user acceptance testing (UAT), ensuring solutions meet client requirements prior to deployment.</li>
<li>Develop implementation documentation, configuration guides, user manuals, process maps, and standard operating procedures to support system deployment and long-term sustainability.</li>
<li>Plan and coordinate software implementation activities, including deployment planning, data migration support, testing, go-live preparation, and post-implementation stabilization.</li>
<li>Deliver user training, demonstrations, workshops, and onboarding sessions to ensure successful adoption of PIMS by client organizations.</li>
<li>Serve as the primary client success focal point throughout the implementation lifecycle, building strong relationships with client stakeholders and ensuring successful system adoption.</li>
<li>Conduct regular follow-up meetings with clients to monitor implementation progress, user satisfaction, system utilization, and achievement of project objectives.</li>
<li>Proactively identify implementation risks, user adoption challenges, and operational issues, coordinating with internal teams to ensure timely resolution.</li>
<li>Monitor key implementation and adoption indicators, preparing periodic status reports, success metrics, and recommendations for continuous improvement.</li>
<li>Work closely with software development, quality assurance, product, and technical support teams to communicate client feedback, clarify requirements, prioritize enhancements, and facilitate issue resolution.</li>
<li>Support troubleshooting activities by investigating reported issues, reproducing software defects, documenting findings, and coordinating with technical teams until resolution.</li>
<li>Promote best practices in digital health, pharmaceutical informatics, and change management to maximize the value delivered to client organizations.</li>
<li>Contribute to the continuous improvement of implementation methodologies, configuration standards, training materials, and client success processes.</li>
<li>Perform other duties as assigned by the supervisor.</li>
</ul>
<p> </p>
<p> </p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>MINIMUM REQUIREMENTS</strong></p>
<p> </p>
<ul>
<li>Bachelor’s degree in pharmacy.</li>
<li>Experience or Internship in health informatics, client support, or software implementation.</li>
<li>NGO experience is preferred.</li>
<li>Strong communication and interpersonal skills with a client-oriented mindset.</li>
<li>Basic technical knowledge of software systems and troubleshooting practices.</li>
<li>High attention to detail, organizational skills, and ability to multitask in fast-paced environments.</li>
<li>Willingness to travel up to 40% to low-resource settings</li>
<li>Fluent English language.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Additional Information</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Travel Required:</strong> 40 % of Time</p>
</td>
</tr>
<tr>
<td >
<p><strong>Scope (Financial / Non-Financial):</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Key Contacts (Internal and External):</strong></p>
</td>
</tr>
<tr>
<td >
<p>This job description is subject to review to ensure that it reflects the requirements of International Medical Corps.</p>
</td>
</tr>
<tr>
<td >
<p><strong>Ethical Conduct at International Medical Corps</strong></p>
<p>As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our <em>Code of Conduct and Ethics</em> and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our <em>Code of Conduct and Ethics</em>, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.</p>
<p>International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.</p>
<p>As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the <em>Code of Conduct and Ethics, </em>all staff are required to report suspected or actual misconduct or violations of organizational policies. Our <em>Code of Conduct and Ethics</em> and <em>Whistleblower Policy</em> prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Equal Opportunities</strong> </p>
<p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>
</td>
</tr>
</tbody>
</table>
<div >
<p><h4>Job description</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p>
<p>Accounts for all materials and/or support equipment being shipped out of, and received, at the facility. Ensures parts due in from maintenance (DIFM) are properly tracked and takes appropriate actions to meet applicable deadlines. Keeps a running inventory of stock/equipment using appropriate software. Researches and orders parts, materials, and tools for use to ensure maintenance operational capabilities. Ensures the overall serviceability of all support equipment and related items. Keeps track of all assigned government property entering and leaving the facility. Processes paperwork, including filing DD-1149s, for all supply/support activities. Ensures proper allotment of material and/or equipment to appropriate maintenance personnel in support of maintenance operations.</p>
<p>USAF equivalent position is Supply Technician Journeyman.</p>
<h4>Essential responsibilities:</h4>
<ul>
<li>Performs warehousing and support program duties in support of maintenance operations within the site at the comprehensive level.</li>
<li>Assists in verifying materials (or merchandise) against receiving documents, noting, and reporting discrepancies and damages.</li>
<li>Routes materials and parts to prescribed storage locations and/or facilities as needed for operational support.</li>
<li>Stores, stacks, or palletizes materials and/or equipment in accordance with applicable technical guidelines.</li>
<li>Rearranges and takes inventory of stored materials/equipment and documents within assigned database.</li>
<li>Performs the examination of stored materials and reports deterioration and damage; removes material from storage and prepares it for shipment.</li>
<li>May operate hand and/or power trucks and/or equipment in performing warehousing and support duties.</li>
<li>Performs miscellaneous quality assurance duties including CTK inspections, inventory process checks, inspecting and examining materials, article inspections, etc.</li>
<li>Supports supervisor with inventory management of decentralized and decontrolled items, including supplies and equipment in accordance with applicable AFIs.</li>
<li>Supervises, trains, and provides mentorship to subordinate personnel in support/supply functions.</li>
<li>Performs all other duties as assigned or requested.</li>
</ul>
<h4>Minimum requirements:</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of three years actual supply/support experience and/or combination of related aircraft maintenance experience required.</li>
<li>Must possess comprehensive knowledge of governing supply and/or support systems/programs, policies, nomenclature, work methods, manuals, or other established guidelines.</li>
<li>Must have the comprehensive analytical ability to define problems, collect necessary data, establish facts, and take recommended actions based upon applicable established guidelines.</li>
<li>Must be able to perform increment monitor duties to include but not limited to equipment/cargo preparation, documentation, pallet build-up, and hazardous cargo.</li>
<li>Must be familiar with computerized databases, spreadsheets, and computerized inventory management programs.</li>
<li>Must have comprehensive experience with material handling equipment.</li>
<li>Must have good planning and organizational skills.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to work under deadlines.</li>
<li>Employee must meet all OCONUS deployment criteria, including pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must submit updated SF-86 within 30 days of hire start date.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must possess a valid U.S. driver’s license and be able to obtain a government driving permit.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>RPA operations and deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Vehicle operator training.</li>
<li>Support/supply experience in the last 10 years.</li>
</ul>
<h4>Compensation details:</h4>
<p>35.18</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a collective bargaining agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p>
<h4>Additional information</h4>
<p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<p><h4>Job description</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p>
<p>Accounts for all materials and/or support equipment being shipped out of, and received, at the facility. Ensures parts due in from maintenance (DIFM) are properly tracked and takes appropriate actions to meet applicable deadlines. Keeps a running inventory of stock/equipment using appropriate software. Researches and orders parts, materials, and tools for use to ensure maintenance operational capabilities. Ensures the overall serviceability of all support equipment and related items. Keeps track of all assigned government property entering and leaving the facility. Processes paperwork, including filing DD-1149s, for all supply/support activities. Ensures proper allotment of material and/or equipment to appropriate maintenance personnel in support of maintenance operations.</p>
<p>USAF equivalent position is Supply Technician Journeyman.</p>
<h4>Essential responsibilities:</h4>
<ul>
<li>Performs warehousing and support program duties in support of maintenance operations within the site at the comprehensive level.</li>
<li>Assists in verifying materials (or merchandise) against receiving documents, noting, and reporting discrepancies and damages.</li>
<li>Routes materials and parts to prescribed storage locations and/or facilities as needed for operational support.</li>
<li>Stores, stacks, or palletizes materials and/or equipment in accordance with applicable technical guidelines.</li>
<li>Rearranges and takes inventory of stored materials/equipment and documents within assigned database.</li>
<li>Performs the examination of stored materials and reports deterioration and damage; removes material from storage and prepares it for shipment.</li>
<li>May operate hand and/or power trucks and/or equipment in performing warehousing and support duties.</li>
<li>Performs miscellaneous quality assurance duties including CTK inspections, inventory process checks, inspecting and examining materials, article inspections, etc.</li>
<li>Supports supervisor with inventory management of decentralized and decontrolled items, including supplies and equipment in accordance with applicable AFIs.</li>
<li>Supervises, trains, and provides mentorship to subordinate personnel in support/supply functions.</li>
<li>Performs all other duties as assigned or requested.</li>
</ul>
<h4>Minimum requirements:</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of three years actual supply/support experience and/or combination of related aircraft maintenance experience required.</li>
<li>Must possess comprehensive knowledge of governing supply and/or support systems/programs, policies, nomenclature, work methods, manuals, or other established guidelines.</li>
<li>Must have the comprehensive analytical ability to define problems, collect necessary data, establish facts, and take recommended actions based upon applicable established guidelines.</li>
<li>Must be able to perform increment monitor duties to include but not limited to equipment/cargo preparation, documentation, pallet build-up, and hazardous cargo.</li>
<li>Must be familiar with computerized databases, spreadsheets, and computerized inventory management programs.</li>
<li>Must have comprehensive experience with material handling equipment.</li>
<li>Must have good planning and organizational skills.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to work under deadlines.</li>
<li>Employee must meet all OCONUS deployment criteria, including pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must submit updated SF-86 within 30 days of hire start date.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must possess a valid U.S. driver’s license and be able to obtain a government driving permit.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>RPA operations and deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Vehicle operator training.</li>
<li>Support/supply experience in the last 10 years.</li>
</ul>
<h4>Compensation details:</h4>
<p>35.18</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a collective bargaining agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p>
<h4>Additional information</h4>
<p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<p><h4>Job description</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p>
<p>Accounts for all materials and/or support equipment being shipped out of, and received, at the facility. Ensures parts due in from maintenance (DIFM) are properly tracked and takes appropriate actions to meet applicable deadlines. Keeps a running inventory of stock/equipment using appropriate software. Researches and orders parts, materials, and tools for use to ensure maintenance operational capabilities. Ensures the overall serviceability of all support equipment and related items. Keeps track of all assigned government property entering and leaving the facility. Processes paperwork, including filing DD-1149s, for all supply/support activities. Ensures proper allotment of material and/or equipment to appropriate maintenance personnel in support of maintenance operations.</p>
<p>USAF equivalent position is Supply Technician Journeyman.</p>
<h4>Essential responsibilities:</h4>
<ul>
<li>Performs warehousing and support program duties in support of maintenance operations within the site at the comprehensive level.</li>
<li>Assists in verifying materials (or merchandise) against receiving documents, noting, and reporting discrepancies and damages.</li>
<li>Routes materials and parts to prescribed storage locations and/or facilities as needed for operational support.</li>
<li>Stores, stacks, or palletizes materials and/or equipment in accordance with applicable technical guidelines.</li>
<li>Rearranges and takes inventory of stored materials/equipment and documents within assigned database.</li>
<li>Performs the examination of stored materials and reports deterioration and damage; removes material from storage and prepares it for shipment.</li>
<li>May operate hand and/or power trucks and/or equipment in performing warehousing and support duties.</li>
<li>Performs miscellaneous quality assurance duties including CTK inspections, inventory process checks, inspecting and examining materials, article inspections, etc.</li>
<li>Supports supervisor with inventory management of decentralized and decontrolled items, including supplies and equipment in accordance with applicable Air Force Instructions (AFIs).</li>
<li>Supervises, trains, and provides mentorship to subordinate personnel in support/supply functions.</li>
<li>Performs all other duties as assigned or requested.</li>
</ul>
<h4>Minimum requirements:</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of three years actual supply/support experience and/or combination of related aircraft maintenance experience required.</li>
<li>Must possess comprehensive knowledge of governing supply and/or support systems/programs, policies, nomenclature, work methods, manuals, or other established guidelines.</li>
<li>Must have the comprehensive analytical ability to define problems, collect necessary data, establish facts, and take recommended actions based upon applicable established guidelines.</li>
<li>Must be able to perform increment monitor duties to include but not limited to equipment/cargo preparation, documentation, pallet build-up, and hazardous cargo.</li>
<li>Must be familiar with computerized databases, spreadsheets, and computerized inventory management programs.</li>
<li>Must have comprehensive experience with material handling equipment.</li>
<li>Must have good planning and organizational skills.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to work under deadlines.</li>
<li>Employee must meet all OCONUS deployment criteria, including pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must submit updated SF-86 within 30 days of hire start date.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must possess a valid U.S. driver’s license and be able to obtain a government driving permit.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>RPA operations and deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Vehicle operator training.</li>
<li>Support/supply experience in the last 10 years.</li>
</ul>
<h4>Compensation details:</h4>
<p>$35.18 per hour (estimated)</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a collective bargaining agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p>
<h4>Equal opportunity employer statement:</h4>
<p>We are proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<p>The GIZ Jordan Project <strong>“Cash for Green Services” </strong>is seeking to hire a “<strong>Feedback & Complaints Mechanism Advisor – Cash for Work</strong>” based in Jordan- for full-time base employment.</p>
<p>Jordan continues to face pressure on municipal services in communities hosting large numbers of Syrian refugees. At the same time, Syrian refugees and vulnerable Jordanians face significant socio-economic challenges and limited income opportunities.</p>
<p>The aim of the project is to improve the living conditions of particularly vulnerable Syrian refugees and Jordanians, especially women and persons with disabilities, in selected municipalities in Jordan. At the same time, the project contributes to improving municipal solid waste management services.</p>
<p>The project supports the creation of temporary employment opportunities (Cash for Work, CfW) that generate income for Syrian refugees and vulnerable Jordanians. To this end, it cooperates with the Jordanian Ministry of Local Administration (MoLA) as its political partner.</p>
<p>The CfW opportunities are created in municipalities that host Syrian refugees. Partner municipalities are responsible for organising and implementing the CfW activities, while the project provides financial, technical and procedural support and strengthens municipal capacities. The CfW activities help municipalities address temporary personnel and resource constraints and improve municipal waste management services. They include, among others, cleaning of public areas as well as the collection, sorting and recycling of suitable materials.</p>
<p>By providing temporary income opportunities to Syrian refugees and vulnerable Jordanians and bringing participants from different backgrounds together in the workplace, the project also aims to contribute to social cohesion. Particular attention is given to the participation and inclusion of women and persons with disabilities. At the same time, the activities contribute to cleaner cities, improved recycling and environmental protection.</p>
<p>The project supports municipalities in integrating relevant improvements and approaches into their waste management planning to strengthen their sustainability beyond individual CfW rotations. In addition, the project advises municipalities and relevant waste management actors on organisation, operation and economic efficiency. Occupational health and safety, gender equality and social inclusion are considered throughout the implementation of CfW activities.</p>
<p><strong><u>Qualifications and specialist knowledge</u></strong></p>
<ul>
<li>Bachelor’s/Master’s degree or equivalent in social sciences, development studies, public administration, social work, monitoring and evaluation or another relevant field.</li>
<li>At least 5 years of relevant professional experience in development cooperation, humanitarian assistance, refugee response, social protection, accountability, monitoring and evaluation or a related field.</li>
<li>Demonstrated experience in establishing or managing feedback, complaints, grievance, accountability or participant monitoring mechanisms; experience related to Cash for Work or employment programmes is an advantage.</li>
<li>Experience with qualitative and quantitative feedback methods, such as surveys, interviews and focus group discussions, and with systematically analysing and translating findings into monitoring and management information.</li>
<li>Good understanding of data management and M&E processes and experience in coordinating data collection and reporting with M&E and/or digital data management systems.</li>
<li>Good understanding of the situation of refugees and vulnerable host communities in Jordan and demonstrated understanding of confidentiality, data protection, safeguarding and the appropriate handling of sensitive complaints.</li>
<li>Excellent written and oral command of Arabic and English, combined with strong analytical skills and the ability to independently prepare concise, high-quality reports and recommendations in English.</li>
<li>High degree of integrity, discretion, impartiality and reliability, combined with sound judgement, strong interpersonal skills and the ability to work independently while collaborating constructively across different functions within the project team.</li>
</ul>
<p><strong><u>Main Responsibilities</u></strong> </p>
<ul>
<li>Develop, establish and independently manage an accessible Feedback and Complaints Mechanism (FCM) for the project’s Cash for Work activities across partner municipalities, complementing municipal-level feedback and complaints structures.</li>
<li>Establish and manage appropriate channels for individual feedback, enquiries and complaints, including hotline, written, in-person and, where appropriate, digital channels, and ensure that Cash for Work participants are adequately informed about their use.</li>
<li>Develop and maintain procedures and tools for consistent case management, including complaint categories and sensitivity levels, decision and escalation procedures, FAQs and procedures for handling sensitive and personally identifiable information.</li>
<li>Receive, assess and follow up on complaints and feedback, coordinate necessary clarification with relevant project staff and partners, and ensure appropriate referral and escalation of sensitive cases while safeguarding confidentiality and impartiality.</li>
<li>Develop and coordinate systematic participant feedback mechanisms, including post-rotation surveys, focus group discussions and other appropriate methods, ensuring that the data collected contribute to the project’s monitoring, evaluation and learning system.</li>
<li>Work closely with the project’s M&E team and Cash for Work Data Manager to align feedback data collection, indicators, data structures and reporting with the overall M&E and digital data management systems, while ensuring appropriate access restrictions for confidential information.</li>
<li>Systematically analyse complaints and participant feedback to identify recurring issues, implementation risks, differences across municipalities and opportunities for improvement, and establish regular feedback and learning loops with project management and colleagues responsible for partner municipalities.</li>
<li>Prepare regular monitoring and management reports and assess the operational capacity required for the FCM as implementation expands, coordinating additional support where required.</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p>
<p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p>
<p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p>
<p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>